Introduction to Human
Resource Development
Introduction
HRD helps employees reach their full potential by developing
their personal and organizational skills, knowledge and their
capabilities.
HRD is responsible for training and education to help further
develop employee career prospects.
HRD aims to make learning more effective and efficient. Types of
learning methods delivered must challenge learners and aid in
developing skills
Learning
Objectives
Definition and Importance of HRD
Evolution of HRD
HRD vs. HRM: Key Differences
Primary and Secondary HRD Functions
HRD’s Role in Organizational Growth
The Challenges for HRD
Case Study: HRD at Google & Amazon
Interactive Activity: Discuss HRD impact in
various industries
Definition
A set of systematic and planned activities designed by
an organization to provide its members with the
necessary skills to meet current and future job demands.
📝 Key Components of HRD:
Employee training
Leadership development
Performance management
Organizational learning
THE HRD PROCESS
Observing & Action Review &
Assessing Planning Implementa Evaluation
tion
Identifying training Designing HRD Delivering training, Measuring
& development programs & mentoring, and effectiveness &
needs. learning coaching improving
experiences. programs.
Three 🧠 Cognitive Capacities (Knowledge & Thinking)
Dimensions
of HRD
💬 Example: A sales representative needs
product knowledge (Cognitive),
communication skills (Capabilities), and 💪Capabilities (Skills & Practical Abilities)
customer empathy (Behavior).
💡The Third Dimension (Behavior, Emotional
Intelligence, Soft Skills)
Emergence of HRD
Employee needs extend beyond the training
classroom
Includes coaching, group work, and problem solving
Need for basic employee development
Need for structured career development
Why HRD is Important?
✅ Increases employee productivity
✅ Enhances job satisfaction and retention
✅ Supports organizational growth & innovation
✅ Helps companies stay competitive
✅ Develops future leaders
Relationship Between HRM and HRD
HRD (Human Resource Development) HRM (Human Resource Management)
Focuses on learning &
Focuses on managing employees
development
HRD is a part of HRM but
focuses on developing
Deals with recruitment, payroll,
Aims at long-term skill growth
and policies employees' potential.
Includes
Includes
compensation, labor laws,
training, coaching, mentoring
and compliance
Primary Functions of
HRM
Human resource planning
Equal employment opportunity
Staffing (recruitment and selection)
Compensation and benefits
Employee and labor relations
Health, safety, and security
Human resource development
Organization and job design
Secondary HRM
Performance management/
Functions performance appraisal systems
Research and information systems
HRD Functions
Training and development (T&D)
Organizational development
Career development
HRD and
Employee
Performance
✅ Skill Enhancement: Employees develop job-
related competencies, making them more effective.
✅ Career Growth: Employees feel valued and
motivated, leading to increased engagement.
✅ Increased Productivity: Well-trained employees
perform tasks more efficiently, reducing errors.
✅ Employee Retention: Continuous learning
opportunities improve job satisfaction and reduce
turnover.
what is the turn over in
HRD ?
In Human Resource Development (HRD), "turnover" refers to the rate at
which employees leave a company and are replaced by new hires. It is a
critical metric for HRD because high turnover can indicate issues with
employee satisfaction, training effectiveness, career development
opportunities, or workplace culture.
Types of Turnover in
HRD
Voluntary Turnover – When employees leave on their own
(e.g., for better opportunities, dissatisfaction, or personal
reasons).
Involuntary Turnover – When employees are terminated due
to poor performance, restructuring, or layoffs.
Internal Turnover – When employees move within the
company to different roles or departments.
How HRD Helps Reduce
Turnover:
Employee Training & Development: Providing career growth
opportunities makes employees feel valued and less likely to leave.
Workplace Culture & Engagement: HRD fosters a positive work
environment that increases job satisfaction.
Career Pathing & Succession Planning: Employees are more likely to
stay if they see a clear future within the organization.
Competitive Compensation & Benefits: Ongoing development ensures
employees feel fairly compensated and motivated.
By investing in HRD strategies, companies can lower turnover, improve
retention, and maintain a skilled and engaged workforce.
HRD and Organizational Growth
✅ Strategic Role of HRD: Aligns workforce capabilities with
business goals.
✅ Enhancing Innovation: Continuous learning fosters
adaptability and creativity.
✅ Leadership Development: Prepares employees for
managerial roles through mentorship and training.
✅ Competitive Advantage: Well-trained employees drive
productivity and business success.
HRD in Different Industries
Healthcare: Training for medical staff.
IT: Continuous technical skill upgrades.
Finance: Compliance and regulatory training.
Manufacturing: Safety and efficiency training.
The Challenges for HRD
Profession Changing
workforce demographic
Changing workforce demographic
Competong in global economy
Eliminating the skill gap
Need for lifelong learning
Need for Organizational learning
Case Study:
HRD at Google
& Amazon
Google’s HRD Approach:
📌 Learning & Development Initiatives:
"20% Time" Policy: Employees can dedicate 20% of their work time to learning new
skills and innovative projects.
Google Career Certificates: Online training programs to upskill employees and
external candidates.
GoogleEDU: Internal learning platform offering leadership training, technical
courses, and mentorship programs.
Peer-to-Peer Learning Culture: Encourages knowledge sharing among
employees.
📌 Impact on Google’s Workforce:
✅ Increased innovation and new product development.
✅ Higher employee engagement and retention.
✅ Employees feel empowered to grow within the company.
Amazon’s HRD Approach:
📌 Training & Upskilling Programs:
Career Choice Program: Pays 95% of tuition fees for employees pursuing
in-demand skills (even outside Amazon).
Machine Learning University: Internal AI and data science training for
employees.
Leadership Development Pathways: Structured programs to promote
internal career growth.
📌 Impact on Amazon’s Workforce:
✅ Strengthens internal promotions and leadership pipeline.
✅ Helps employees transition into higher-paying roles.
✅ Increases employee satisfaction and retention.
Interactive Activity: Discuss HRD Impact
in Various Industries
Objective:
Analyze how HRD influences employee development, business growth, and
industry-specific needs.
Instructions:
1. Break into small groups (3-5 students per group).
2. Each group selects an industry (Healthcare, IT, Finance, Manufacturing, or
Retail).
3. Discuss and identify:
HRD needs in the industry (e.g., technical training, compliance training).
Common HRD strategies used (e.g., certifications, on-the-job training).
Challenges in implementing HRD (e.g., resistance to training, budget
constraints).
4. Prepare a 3-minute presentation on key takeaways.
5. Each group shares their insights with the class.
Discussion Questions:
❓ How does HRD differ across industries?
❓ What are the biggest challenges in HRD implementation?
❓ Which HRD strategy do you think is the most effective?
Thank you!
