0% found this document useful (0 votes)
11 views2 pages

Salesforce Case

Salesforce.com utilizes cloud computing to provide users with web-based access to its services, eliminating the need for hardware maintenance. The company faces challenges from increasing competition, particularly from established firms like Microsoft and Oracle, as well as smaller competitors. However, Salesforce can continue to thrive by demonstrating reliability and security, making it an attractive option for various businesses, especially small ones looking for scalable solutions.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
11 views2 pages

Salesforce Case

Salesforce.com utilizes cloud computing to provide users with web-based access to its services, eliminating the need for hardware maintenance. The company faces challenges from increasing competition, particularly from established firms like Microsoft and Oracle, as well as smaller competitors. However, Salesforce can continue to thrive by demonstrating reliability and security, making it an attractive option for various businesses, especially small ones looking for scalable solutions.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 2

CASE STUDY

Salesforce.com: cloud services go mainstream.

1. How does Salesforce.com use cloud computing?


It is used in such a way that:
Users can access the system through a web browser.
standard.
A proven cloud platform for building and running programs.
It contains certain features for mobile devices and social networks.
Subscribers do not have to buy, scale, or maintain any type of
hardware.

2. What are some of the challenges Salesforce faces as it


Does it continue to grow? How well could it meet those challenges?
Some challenges would be:
The one arising from the increase in competition, both from the
traditional industry leaders, as well as new challengers, who
they hope to replicate the success of Salesforce.
Companies like Microsoft, SAP, and Oracle have implemented versions
based on subscribers of their CRM products, in response to
Salesforce.
There are small competitors who have also ventured against the
Salesforce market share.

Could fulfill by continuously demonstrating to his clients that he has the


sufficient reliability and security to handle your data and applications
corporate remotely.

3. What types of companies could benefit from switching to Salesforce and why?
All kinds of companies, especially small businesses that can enter the
online world and easily download more than 950 software applications and
other companies that are not related, even in functions that do not deal
directly with the client, such as the Human Resources area.
Because it allows users to develop applications and page designs.
web and domain name registration since their prices are based on traffic
site.
4. What factors would you take into account when deciding whether to use Salesforce.com or not for
your company?
It would be taken into account:

If I need to use any low-cost business applications and websites now


that Salesforce cloud would be used as a platform.
To host applications and databases of my company since I don't need
administration or maintenance of such applications.
If I grow as a company, these applications are scalable and progressive.

5. Could a company operate all its business activities through the use of
From Salesforce.com, Force.com, and App Exchange? Explain your answer.

Yes, it could, since it is quite comprehensive, business applications can be created and executed.
much faster than having local servers and applications. Storing data and
applications that control their operations, in addition to the use of App Exchange, Force.com
it offers a level of growth for software development, websites, download
mobile applications, while providing a set of tools for
development and IT services to customize relationship management applications
with CRM clients.

You might also like