QUICK START GUIDE

www.emotorad.com
 P3C COLOUR DISPLAY

18” HIGH TENSILE

STEEL FRAME
36V 250W REAR
HUB MOTOR

36V 7.0AH
LITHIUM-ION FRAME
INTEGRATED BATTERY

700X45C HARTEX TYRES MECHANICAL DISC BRAKES

WITH AUTO CUT-OFF
TABLE OF CONTENT

01. Introduction 03

02. The Tool Guide 04

03. Unboxing & Assembly 05

04. Features 08

05. Care For Your E-bike 10

06. Operating the E-bike 12

07. Operating the Display 13

08. A Note on Wear and Tear 15

09. Service Checklist 16

10. Warranty Cover 18

11. E-bike Range 23

INTRODUCTION

Hey there rider!

Welcome to the world of e-cycling with EMotorad X3!

We’re excited to have you join our tribe of riders who are not just
embracing urban mobility, but also doing so in style. This manual is
designed to help you assemble your electric cycle and get to know its
features so you can fully enjoy your riding experience. Safety is our
top priority, so please read this manual carefully before you start
pedalling. If you have any questions or need assistance, don't
hesitate to contact our customer support team.

Happy riding!

03
THE TOOL GUIDE

Tools you must keep handy before assembly:

A Pair of Scissors (Not Included)

Kit Box (Included)

KIT BOX
1 2 3

Pair of Pedals Charger Multi Spanner

4 5 6

Front and Rear Reflector Z Allen Key Allen Keys

(5mm, 6mm) (4mm, 3mm, 2.5mm)

04
UNBOXING & ASSEMBLY

Open the box and take out the accessories box from the main box, along with the front
wheel. Remove all the protective wrapping from the e-bike.

Remove the handlebar clamp from the stem with a 4 mm Hex key.

Mount the handlebar by loosening screws to first remove the stem clamp.

Ensure the handlebar is aligned at the centre. Make sure there is an even gap between the
ends of the stem clamp and then screw it on.

2nd Step
1st Step

05
Assemble the reflectors by sliding the bracket into the reflector groove and tightening the
screw.

Mount the seat post by opening the quick-release lever on the seat tube and insert the seat
post.

Adjust the seat to be level with your hip height. Insert the seat post and tighten the clamp.

1st Step

2nd Step

For this step, you'll need a friend to help lift the front of the e-bike to install the wheel. Since
this is a bolt and nut axle, there are two parts: the washer with the hook and the bolt.

Make sure the hook on the washer fits into the hole on the dropout, then install the nut.

Install the wheel

washer fits into

the hole

06
 For your convenience, the pedals are marked "Left" and "Right." Note that the left pedal
tightens anti-clockwise, while the right pedal tightens clockwise.

Anti-Clockwise

Clockwise

Your X3 e-bike is now assembled and ready to ride!

07
FEATURES

STAY INFORMED
The X3 e-bike has a top-notch colour P3C display that is easy to use and shows real-time riding
data, helping you adjust your riding as you like. It also shows the battery status, so you always
know how much power you're left with. With 5 different riding modes, control the way you ride
at all times. Whether you’re commuting or exploring new trails, the colour P3C display keeps
you informed and in control of your e-bike experience.

KNOWING PEDAL ASSIST

The pedal assist feature on the X3 makes e-cycling easier and more fun. It offers five levels of
assist, so you can save battery power or get extra support for uphill rides. The X3’s pedal assist
adapts to your needs, giving you a mix of traditional cycling and modern convenience. This way,
you can choose how much electric assistance you want and enjoy a ride that suits you perfectly.

PUNCTURE RESISTANT TYRES

Your X3 ebike comes equipped with robust 700X45C Hartex Grit tyres featuring a durable 60
TPI (Threads Per Inch) construction for various terrains. Designed for reliability, these tyres offer
exceptional puncture resistance, capable of withstanding up to 3 mm of piercing force.
Whether navigating city streets or exploring rougher paths, the X3's tyres ensure a smooth and
secure ride, minimising the risk of flats and ensuring you can confidently tackle your cycling
adventures any day.

INTEGRATED BATTERY
The X3 e-cycle features an integrated battery, seamlessly housed within the e-bike's frame for
a sleek and modern look. This design enhances balance and stability by optimising weight
distribution, while also providing better protection from dirt, water, and impacts. Charging is
convenient with a designated port, allowing you to power up without removing the battery.
Enjoy improved aesthetics, performance, and durability with the X3's integrated battery
feature.

08
 FRONT SUSPENSION
Enjoy superior comfort and control with the X3’s 60mm travel front suspension system.
Designed to absorb shocks and bumps from rough terrains, the front suspension ensures a
smoother ride, reducing strain on your wrists and shoulders. Whether you're navigating city
potholes or taking on rugged trails, the front suspension enhances your ride's comfort and
stability.

HIGH-PERFORMANCE MOTOR
Feel the power of the 250 watt motor, delivering smooth and robust performance. It’s
engineered to provide optimal assistance, making uphill climbs and long-distance rides easier
and more enjoyable. The motor operates quietly, ensuring a peaceful and pleasant riding
experience. Whether you're navigating city streets or exploring off-road trails, the 250 watts
motor offers the perfect balance of power and efficiency.

THROTTLE
Take full control of your ride with the X3’s throttle feature. The throttle allows you to effortlessly
accelerate without pedalling, providing an extra boost when you need it. Perfect for those
moments when you need a quick start or want to take a break from pedalling, the throttle
enhances convenience and versatility. Whatever terrain you’re on, the throttle ensures a
smooth and enjoyable ride.

INTERNAL CABLE ROUTING

Experience a cleaner, more streamlined look with the X3’s internal cable routing. By housing
cables inside the frame, this design not only enhances the e-bike’s aesthetic appeal but also
protects cables from damage and dirt, ensuring they last longer and perform better. Internal
cable routing minimises maintenance and maximises performance, providing a sleek and
modern riding experience.

SUPERIOR BRAKING
Safety and reliability are at the forefront with the X3’s disc brakes featuring an auto cut-off
system that immediately disengages the motor when the brakes are applied, providing an extra
layer of safety. Whether it's a sudden stop in traffic or a quick halt on a steep descent, it
provides superior braking performance and control, enhancing your overall riding experience.

09
CARE FOR YOUR E-BIKE

To ensure the longevity and optimal performance of your e-bike, regular maintenance and
proper care are essential. This guide provides practical tips and recommendations to help you
keep your e-bike in top condition. From cleaning techniques to lubrication tips, we've got you
covered. Read on to learn the best practices for maintaining your e-bike and ensuring a smooth,
enjoyable ride every time.

REGULAR CLEANING
Wipe Down: Regularly clean your e-bike with a damp microfiber cloth to remove dirt, dust,
and debris. Avoid using high-pressure water, as it can damage electrical components.

Frame Cleaning: Use EMotorad’s Catabolic frame cleaner solution to clean the frame for a
thorough cleanse.

Chain Maintenance: Clean and lubricate the chain regularly to prevent rust and ensure
smooth operation. Use EMotorad’s ChainSlick lubricant for best results.

For more thorough maintenance, consider cleaning your e-bike every 300-500 km.

When washing your e-bike, please avoid the brake rotor as much as possible and prevent
any kind of oil or liquid spills on it.

BATTERY CARE
Only use the charger provided by EMotorad.

Periodically check the battery’s charge level and top it up to around 60-80% if not in use
for an extended period. This helps maintain battery health.

If the battery has trouble charging, discontinue charging and contact EMotorad
immediately.

Only grab the charger by the plug, not the cable, when plugging and unplugging.

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 BRAKE MAINTENANCE
Inspection: Regularly inspect brake pads for wear and tear, and replace them when
necessary.

Ensure that the brake lever does not touch the handlebar. If it does, please contact our
helpline for assistance.

TYRE MAINTENANCE
Pressure Check: Check tyre pressure regularly and maintain it within 45-55 PSI.
Proper tyre pressure ensures better traction and ride comfort.

Replace tyres if they show signs of damage or significant wear and tear. Keep in mind that
different types of terrains affect the tyres differently.

ELECTRICAL COMPONENTS
Connection Check: Periodically check all electrical connections and wiring for any signs of
wear and tear, damage, or loose connections.

Display and Controls: Ensure the display and control buttons are clean and functioning
correctly.

Avoid exposing them to excessive moisture.

STORAGE
Indoor Storage: Store your e-bike indoors in a dry, cool place to protect it from natural elements.

Long-Term Storage: If storing your e-bike for an extended period, clean it thoroughly, charge
the battery to around 60-80%, and store it in a cool, dry place.

Keep the tyres inflated even when the e-bike is not in use to prevent wear and tear.

DISPLAY CARE
Cleaning: Use a soft, dry cloth to gently wipe the display. Avoid using harsh chemicals or
abrasive materials that could scratch the screen.

Avoid Extreme Temperatures: Do not expose the display to extreme temperatures, as this
could affect its functionality.

Regular Inspection: Periodically check the display for any signs of damage or malfunction.
If you notice any issues, contact EMotorad for assistance.

11
OPERATING THE E-BIKE

Your X3 e-bike comes with a 36V 7.0Ah lithium-ion integrated battery which features a unique
key for turning it ON/OFF. Insert the key into the ignition switch located below the throttle on
the handlebar, then turn it to power on all electricals and start your ride. That’s it, you are all set
for your adventures!

CHARGING YOUR BATTERY

Ensuring your EMotorad X3 e-bike is always ready for the road involves proper charging and
maintenance of its integrated 36V 7.0Ah lithium-ion battery. This section guides you through
essential steps to optimise battery performance and longevity, keeping your cycling
experiences hassle-free and enjoyable.

Locate the charging port on the side of the down tube of your e-bike.

To ensure that it is not damaged by dust and water, there is a rubber cover over the
charging port. Keep it shut when not charging the battery.

The battery comes with a charge between 20-60%. Plug it in to ensure it is fully charged
before your first ride.

Charger: Use only the provided EMotorad charger.

Charging Indicators: The charger light is red while charging and turns green when
charging is complete. Charging takes approximately 4-5 hours if the battery is mostly
empty.

Safety: Ensure no dirt, debris, or flammable items are near the charger. Avoid leaving the
charger plugged in when the battery is fully charged.

Store the e-bike indoors in a dry space, away from heat or flame sources and out of direct
sunlight to ensure the health and longevity of the battery.

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OPERATING THE DISPLAY

A colour P3C display comes integrated with your X3 ebike. The display is a comprehensive
dashboard that gives information about your rides- from speed, odometer reading, charge level
and more. You have the option to toggle between various modes, and amp up the PAS levels
according to your choice. Given below are some functions and their operational instructions for
your display.

FUNCTION INSTRUCTIONS
Turning the bike ON/OFF Hold the mode button until the display turns on

Increase Pedal Assist Level Press up arrow button

Decrease Pedal Assist Level Press down arrow button

Turn ON/OFF front lights Hold the up arrow button for 3 seconds until
lights turn on, repeat to turn off

Toggle Odometer, Trip A, Trip B, Press and let go of the mode button
Voltage, Current, Trip Timer (TM)

Note: The trip metre will reset when the bike is powered off. The maximum and average speed
will be calculated for a given trip, and will reset when the bike is powered off. When the bike has
not been used for 10 consecutive minutes the display will automatically shut down.The pedal
assist and throttle features will no longer work when the display is turned off.

RIDING MODES
CRUISE MODE
After switching on the display, use the throttle to set the ebike in motion. Once it reaches a
favourable speed, press the ‘-’ button for 3 seconds, and the cruise mode will be activated.

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WALK MODE
After switching on the display mentioned above, keep the ebike stationary and press the ‘-’
button for 3 seconds. The ebike is now in walk mode and will be mentioned on display too.

THROTTLE MODE
After switching on the ebike, twist the throttle on the right side of the handlebar to activate the
Throttle Mode.

Note: Remember that the PAS level should be at least at level 1 to use throttle mode.

PEDAL ASSIST MODE

After switching on the display as mentioned above, you can use the ‘+’ and ‘-’ buttons to set the
level of the pedal assist between 1 to 5. With 1 being the lowest and 5 being the highest.

PEDAL MODE
You can ride conventionally by simply switching off the display and using the pedals to propel
yourself.

ERROR CODES AND TROUBLESHOOTING

The X3 e-cycle features an advanced error code system to help identify and troubleshoot
issues effectively. Each error code corresponds to a specific problem, providing a clear
indication of what needs attention. By understanding these codes, you can quickly diagnose
and address any issues, ensuring your e-cycle remains in optimal condition for a safe and
enjoyable ride. Consult this section for guidance on interpreting error codes and performing
necessary troubleshooting steps.

STATUS CODE DISPLAY ERROR CODES

E00 Normal

E06 Low power

E07 Motor fault

E08 Throttle fault

E09 Controller fault

E10 Data receiver failure

E11 Data sender failure

Reach out to the service team once the error is discerned through self initiated troubleshooting.

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A NOTE ON WEAR AND TEAR

Some components of your e-bike are subject to wear and tear due to their function. This is a
natural part of using your e-bike. The rate of wear and tear depends on the care and
maintenance of your e-bike as well as on the way of your usage. Kilometres travelled, rides in
the rain, dirt, and gravelly terrains all affect the condition of your e-bike. If the e-bikes are left
standing out in the open often, they may be subject to increased wear and tear through
weathering.

Some components require regular care and maintenance. Nevertheless, sooner or later they will
reach the end of their service life, depending on conditions and intensity of their use. Parts that
have reached their limit of wear and tear must be replaced.

This applies to the following parts:

Chain

Grip coverings or bar tape

Chain rings

Sprockets

Pulleys

Brake,Gear cables and housing

Tyres and tubes

Saddle covering (leather)

Disc rotor and Brake pads

All bearings (Headset, Hubs, and Bottom Bracket)

Caution: Do not use your e-bike for high strain cycling like competitive events or in hilly terrains
as that would lead to damage.

Note: Remember that the overall performance of your e-bike will be affected by the condition
of its specific components. Please ensure that you are not straining any component excessively,
carrying out regular maintenance checks and adhering to the replacement suggestions
provided in this manual. For any doubts contact your dealer or any other expert immediately.

15
SERVICE CHECKLIST

MONTHLY
Frame Use a low-pressure water stream or a damp cloth, scrub gently, and
Regular
then dry. Avoid getting electrical components wet. Advisable to do so
Cleaning
after every ride. Use EMotorad Catabolic Frame Cleaner for best
results.

Drivetrain Use a Bicycle Drivetrain Degreaser on the chain, flywheel, and

chainrings. Clean deeply to remove dirt and dust. Clean before
lubricating the chain. Advisable to do so after every 3 months for
regular riders. Use EMotorad SwipeShine Drivetrain Cleaner for optimal
performance.

Chain Use a low-pressure water stream or a damp cloth, scrub gently, and
then dry. Avoid getting electrical components wet. Use EMotorad
ChainSlick Lubricant for a smoother ride.
For dry conditions, it's recommended to apply chain lube every 300 to
500 kilometres.
For wet conditions, it's recommended to apply chain lube every 250 to
300 kilometres.

Wheels Check for loose spokes every 1000 km.

Tyres Check tyre pressure weekly and before every ride. Maintain per the
specified limits on the tyres.

Bolts Tighten any loose bolts and screws immediately. If you hear any
unusual sounds after dropping your e-bike from the height of your
knee, tighten the bolt accordingly. Advisable to do so after every 2000
km run to ensure a safe and smooth ride.

Forks Please lubricate the fork stanchions whenever you lube the chain with
EMotorad ChainSlick. Advisable to do so after every e-bike wash and
ride in the rainy weather.

EVERY 6 MONTHS (AT AUTHORISED DEALER)

Thorough Brakes Clean brakes and brake pads to avoid squeaks. Replace worn brake
Cleaning pads.

Tyres Check for worn-out tread and replace tyres if necessary. It is advisable
to replace them after covering 3000 km to 5000 km for optimal
performance.

16
 Chain Check the chain wear and tear using a chain wear indicator tool.
Replace the chain after covering 3000 km to 5000 km for smoother
rides.

Front Hub Clean and regrease the bearing inside the hub. Advisable to do so
pre-summer and every rainy season to avoid wear and tear.

EVERY YEAR (AT AUTHORISED DEALER)

Complete All Disassemble the e-bike completely. Clean and regrease all threaded
Overhaul components components upon assembly.

Inspect the frame, suspension, and all components. Repair/replace

parts as needed. Advisable to do so pre-summer and every rainy
season to avoid wear and tear.

Degrease the drivetrain and replace the chain, considering weather

conditions.

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WARRANTY COVER

EMOTORAD WARRANTY POLICY

At EMotorad, our first guiding principle is "The Rider is the Boss." We stand behind the products
that we sell. For this reason, we're pleased to offer one of the industry's most generous and
rider-friendly warranty policies.

REPAIR OR REPLACEMENT OF COMPONENTS

IMPORTANT!
To validate this warranty, the retail customer must register the e-bike at www.emotorad.com
within 15 days of purchase.

We offer an extended warranty policy of 5 years for EMotorad frames to the original owner
against structural defects in material or workmanship on various e-bikes as listed below.

Other EMotorad branded products (as well as frame paint and graphics) are covered by a
one-year warranty.

This warranty is limited to the original purchaser only. Proof of purchase is required to
validate protection under warranty. Transport costs are not included.

We offer 12 Months warranty on the motor from the date of original purchase, 12 Months
warranty on the controller and 24 months warranty on the battery.

The battery warranty does not include damage from power surges, use of non-original
chargers, improper maintenance, or water immersion.

Accessories (for example: helmet, wire lock, pump.) are not covered by this warranty policy

Only use this product in accordance with this user manual. EMotorad offers a warranty on the
following items.

18
 Main frame (High Tensile Steel Alloy) Five years

Motor shell, Hub motor, Controller One year

Battery Two years

Electronic handlebar controls and electrical connections, Battery Charger* Six Months

Paintwork (excluding accidental or deliberate damage) One year

Lights and lighting system Six Months

All Mechanical parts are only covered for Manufacturing Defects. There is no warranty
period on handlebars, stem, bearings, drivetrain parts, brakes, wires, wire housings, tyres,
tubes, rim or wheels, hubs, seat or saddle, seat post, clamps, grips, headset parts, pedals,
brake callipers, bottom bracket, disk, brake pads and mudguards.

Display, Throttle, LED Light, Pedal Sensor, Charger come with a 6 Months warranty.

If any manufacturing defect(s) is found in our product, the company will repair or replace the
defective part(s) with new part(s) or equivalent at no cost, provided the product is within
warranty period of 1 year and the malfunction is caused due to faulty material or workmanship
during manufacturing. The decision to replace or repair the defective part will rest solely with
the company. We also reserve the right to replace the defective part with parts, similar or
different to the defective part, as per the availability of such parts.

TERMS & CONDITIONS

1. If the product has a quality fault within 15 days of delivery, the part will be repaired or
replaced.

2. The period of assurance shall commence from the day delivery was made to the retail
customer, or from the day the retail customer collected the bike from the retailer.

3. To validate this warranty, the retail customer must register their e-bike within 15 days
of purchase.

All parts that have been replaced under warranty must be returned to the Company and will be
company’s property. Parts replacement will be subjected to below terms & conditions:

19
 The Company or our authorised dealers will repair or replace only the parts that are failing
due to faulty material.

Only the Company or its authorised dealers can repair, service or assemble/ reassemble
Product and it shall be the responsibility of the customer or purchaser to bring the faulty
Product to our dealer premises.

This warranty does not cover corrosive parts, plastic, PVC and rubber components or the
accessories adding to the decorative value of the Product.

Photocopy of sales invoice and serial number of the Product has to be shared with the
Company.

The Company reserves the right to change or withdraw any or all terms of the warranty
policy without any prior intimation.

All Products should be periodically checked as per the recommended service schedule by
our authorised dealer for indications of potential failures including cracks, wire damage,
corrosion, dents, deformation, paint peeling and any other indications of potential
problems, inappropriate use or abuse. These are important safety checks and very
important to help prevent accidents, bodily injury to the rider and shortened useful product
life cycle of a Product.

Since Lithium ion batteries have the tendency to self-degrade, mileage per charge will
reduce with ageing.

This warranty is not applicable in any of the following conditions:

If any repair work is carried out privately or by any unauthorised dealer or personnel or
irregular maintenance.

Damage resulting from misuse, not maintaining the vehicle or not following the guidelines
within our user guide or using the vehicle for any kind of competitive sport.

Failure to register the e-bike within 15 days of purchase.

Spare parts and components worn in normal use.

Any special equipment or accessories added by the customer with an intention to enhance
the performance, speed or comfort of the Product, is not included in this warranty. In the
event of any such alteration or addition, the warranty will stand null and void.

If a photocopy of the sales invoice is not received with defective Product, warranty will be
counted from date of manufacturing till define time period as above.

Fading of parts like paint, stickers and plastic parts due to direct exposure of sunlight is not
covered under the warranty.

20
 This warranty is void in its entirety by any modification of the frame, fork or components.
This warranty is expressly limited to the repair or replacement of a defective item and is the
sole remedy of warranty. This warranty extends from the date of purchase, only to the
owner and is not transferable. Transportation cost and labour charges incurred in the
replacement of parts are not covered under this warranty.

The Company is not responsible for loss or damage whatsoever (including incidental or
consequential damages) arising from use of the Product. Any claims under this warranty
must be made through an authorised dealer.

The warranty stands null and void if :

The serial number /identification code is deleted, defaced, altered, effaced or
removed

Used for more than permissible load of 110kgs.

Used for stunts, competition or jumping, acrobatics, bicycle moto–cross, dirt biking or
similar activities as all units are not designed or intended for such purpose or usage

Any kind of tampering observed with the parts/Product

Modified/altered components for any specific use other than a personal transport

Transportation, delivery, labour and handling charges incurred in the replacement of

parts are not covered under this warranty, and shall be borne by the customer

This warranty is void in its entirety by any modification of the frame, fork or
components

Resold to any other person/company

Damage caused by an accident or malfunction or misuse caused to the Product by

the acts of persons, intentional or otherwise, including but not limited to misuse or
mishandling, fire or any act of God

Nonfunctional parts due to natural wear and tear, ageing, defects resulting from
misuse/ improper handling or negligence by the rider or Product is altered by
component parts substitution are not covered under the warranty.

This warranty is valid only within the geographical boundaries of the Republic of India. Company
reserves the right to change this warranty policy at its sole discretion without any notice. In case
of any dispute with the customer, the courts of Mumbai, Maharashtra, India shall have exclusive
jurisdiction to settle any dispute.

SHIPPING DAMAGE CLAIMS

Immediately inspect whether the packaging is intact when receiving the goods. If you see
obvious damage to the product, you can choose to reject and contact us in time. We will not
accept claims for shipping damage later than 24 hours from the receipt of the product.

21
WARRANTY REGISTRATION

HOW TO REGISTER?
Registering your EMotorad X3 e-bike for warranty is a simple and essential step to ensure you
receive the best support and coverage for your new purchase. Follow these easy steps to
complete your warranty registration:

Find the frame number of your e-bike. It is typically located on the frame, near the crankset
or on the rear of the e-bike.

Ensure you have proof of purchase, such as a receipt or invoice, which includes the date of
purchase and the retailer's information.

Go to the EMotorad official website and navigate to the 'Warranty Registration' section.
You can find this under the ‘Assurance’ section on the website.

Complete the online registration form with your full name, contact information (email
address and phone number), e-bike model and frame number, select source of purchase,
invoice number, and upload a copy of your invoice file.

Double-check all the information you have entered to ensure accuracy. Once you are
confident everything is correct, submit the form.

If you encounter any issues during the registration process, or if you do not receive a
confirmation email within a reasonable timeframe, please contact EMotorad customer
support at contactus@emotorad.com or call +91 8686050590.

By registering your EMotorad X3 e-bike, you ensure that you are protected under our warranty
policy and can enjoy peace of mind while riding.

Thank you for choosing EMotorad!

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E-BIKE RANGE

PAS

24.0KM/H
THROTTLE

Easy conditions

PAS

20.0 KM/H
THROTTLE

Normal conditions

PAS

15.0
KM/H
THROTTLE

Difficult conditions
10km 20km 30km 40km 50km
*The above mentioned range is subject to vary depending on rider weight and other conditions.

23
 www.emotorad.com

For General Enquiries For Service Related Queries

+91 8686050590 | contactus@emotorad.com +91 8956248161 | service@emotorad.com