Spotlight

Central Industrial Security Force (CISF)

Harnessing ICT Advancements to Attain Newer Horizons

Known as tech-savvy, CISF is a force with modern gadgetry, keeping pace

with the time and achieving success not only through its security services, but
also through its quality ICT services. Shri O.P. Singh, IPS, Director General
of CISF writes on achievements in ICT made by the Force

A
fter its formation in the addressing grievance and monitoring its
year 1969, CISF has status, personnel information, details of
evolved into a specialized kit items due/ issued to the individual, to
and premier Central more than 1.48 Lakh personnel, CISF
Armed Police Force of introduced M-Power, a mobile app for
the Union of India. With a this purpose.
specially trained and highly motivated Being first of its kind from the stable of
1,48,000 personnel on its roll, CISF has any Central Armed Police Force, this
now become synonymous with critical Android based mobile App has been
installation security of the nation, be it at designed and developed in-house at
space installations, nuclear power corpo- CISF. More than 121,000 personnel
ration facilities or all major Maharatna access their data through this App, which
companies’ plants. CISF had been provides one touch access to information
entrusted with the most critical and of location and contact details of all CISF
challenging task of providing security to units spread across the country. To ensure
all major airports in India. Besides, the that the same facility with equivalent look
Union government has directed CISF to and feel is available on the internet to be
take Delhi Metro in its security blanket browsed using a PC/ Laptop/ Tablet/
from its inception. Phone, an Employee Corner has been
created as a link on the CISF website.
Known as the Tech-Savvy Force, CISF This App has also seen the concurrent O. P. SINGH, IPS
has been using modern gadgetry keeping surge in personnel in assessing Employee Director General
pace with time and achieving success not Corner.
only through its security services, but also CISF
through its quality ICT services. CISF has Irrespective of the geographical location
developed an array of applications for and access to desktop, CISF personnel
making life of its personnel smooth and can view their transfer particulars, be extended through the mobile App:
hassle-free so that they can fully devote personnel profile, pay slips, kit items • Accommodation Allotment
themselves to the service of the nation. issued or due, register and track the status
Developed mostly in-house, the Applica- of their grievance. It facilitates quick
• Application tracking
tions cater the needs of its personnel on grievance redressal, Besides being safe,
one hand like M-power and to public on secure and certified, it is flexible and Accolade
other hand like Lost & Found web appli- expandable. The Unit Commanders are M-Power has won DG NCRB Running
cation for Airport & Metro Commuters. provided with a Dashboard for real time Trophy in the year 2016 for empowering
access to the Unit related information on Police with Information Technology.
CISF‘S MAJOR ICT INITIATIVES their mobile devices.
CISF LOST AND FOUND WEB
M-POWER M-Power has facilitated quick dissemina-
tion and collation of information thus
APPLICATION
CISF provides security to over 380 instal- bringing about a smooth transition from This is a user friendly web application
lations of critical importance spread all e-governance to m-governance. which helps the travellers through Airports
over the country. To undertake the or Metro Rail to find their lost/ misplaced
challenge of providing CISF personnel Follow-up Initiatives belongings or inform about found items in
with one touch access to individual’s pay, In due course, the following facilities shall the premises of Airports/ Metro Rail. The

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 Spotlight

website (http://www.cisf.gov.in) and can • Facilitates projection of demand and

check the location and date-wise summary future needs.
of all items.
VEHICLE MANAGEMENT
The Application has a well designed SYSTEM
graphical user interface which makes the it Developed for better management of
easy to use and the proper categorization of vehicle inventory, this web based system
articles makes it quite search friendly. can be used in lieu of existing Register/
Accolade Ledger-based vehicle management which
is cumbersome. Some of the facilitations
• Won FICCI Smart Policing Award 2016 are:
OTHER ICT INITIATIVES IMPLEMENTED • Separate login provided for all the CISF
E-KIT formations.
A web application developed for online • Central monitoring of details of vehicles
individual kit records, e-Kit maintain held by various field units by Provisioning
records of about 1,20,000 personnel in branch becomes easier.
force. It facilitates issue of items and • Performance and efficiency of various
record generation automatically. Conveni- vehicles held by field units can be moni-
ence of decision making is available for tored electronically.
both administrator and the user. It is a
platform for generation of annual demand • Maintainance of daily log which helps in
and planning of procurement. monitoring vehicle performance at later
M-Power Mobile App stage.
TECHNICAL INVENTORY
concept has been successfully tested using
MANAGEMENT SYSTEM GEOGRAPHICAL INFORMA-
a working prototype developed by the TION SYSTEM (GIS)
CISF. (TIMS)
TIMS is a software to provide a compre-
Designed to view and analyse the spatial
Every year, articles worth several crores hensive and convenient record of inventory
distribution of CISF units spread across
are restored to their rightful owners using available with various units/ formations of
India, GIS fetches information regarding
this web application. Contact details of CISF. Some of the highlights of TIMS are:
the nearby units within the specified
Airport staff to whom the items can be
radius. Some of the highlights are:
handed over are provided through this
• E-solution for inventory management. • Extremely useful at the time of
application. Mapping of all security gadgetry installed
contingency as all the information
The role of CISF is facilitation and the in CISF units across the country.
• Monitoring of procurement/ condemna- regarding the unit including the contact
Airport staff bears the responsibility of numbers of officials in the nearby locality
returning the items deposited by CISF at tion from time to time.
• Facilitates fast and judicious decision can be accessed on a single click
their store. Travellers can browse through
the ‘Lost and Found’ tab in the CISF making. • Performance of the selected unit in
various online packages in CISF can also
be analysed
• The system features e-mail module
which can be used to send mails to unit
commander
• Normal, sensitive and hypersensitive
units can be distinguished and grouped on
a single click

LEAVE MANAGEMENT
SYSTEM (E-LEAVE)
This system makes the leave management
of the organisation simpler and faster.
Granting or denying of leave is just a click
away and it brings transparency to the
organization’s leave policy. System
Data showing the Cash, Cheque/ Draft and Foreign Currency handed over to Station highlights are:
Controller during the year 2015, 2016 and 2017 till April • Provides accurate information about

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 Spotlight

saved, as house allotment is done by the

system on a single click.
• Special cases like allotment on medical
ground or on approval of competent
authority is considered.

E-VETAN
Launched in February 2014, eVetan is one
Leave Management System (eLEAVE) eHousing, Housing Allotment System of the most successfully deployed packages
that is used by all units of CISF. Some of
the highlights are:
• Generates Salary bills
• Generates Monthly Pay Slip
• GPF schedule, advance schedules,
income tax schedules.
• Income Tax Calculation facility
• Form 16 can be generated
• E-Samarth file can be uploaded
Grievance Redressal System eKIT, Individual Kits Records System • Last Pay certificate & LPC Salary
Various bill/ schedules
• Various other reports which are used by
the units for claiming salary bill
• Promotion/ suspension salary can be
generated
• Bank File is generated and is directly
sent to PAO
• Generates files for Bhavishya portal
Vehicle Management System eVetan Salary System Advances/ Over payments of previous
financial years are shown in GAR-13 (Bill
outer) as per Government of India
leave balance which is helpful for the • Unit (each Unit Head ) prescribed Performa.
force personnel to plan their leave • Zone (each Zone Head) SUMMARY
accordingly • Sector (each Sector Head) Extending Hon'ble Prime Minister's initia-
• Apply/ cancel/ sanction/ forward/ reject • FHQRs (each branch of the FHQ) tive of Digital India in CISF, all activities
leave on a single click of Force personnel, right from their recruit-
• Eliminates paperwork completely in E-HOUSING ment to their retirement are available
leave management process online. Force personnel are given online
eHousing is an online system for automa-
• Leave can be modified by the tion of government quarter/ house
tools to continuously enhance their skills.
individual during leave period allotment which facilitates transparent
Establishing a working environment for all
• About 4,60,000 online leaves applied and ease in allotment for different CISF
CISF personnel with seamless access to the
by personnel so far units.
ICT resources at every Unit enhances their
knowledge base and make their life smooth
GRIEVANCE REDRESSAL eHousing has been launched on pilot
and hassle-free so that they would be able
SYSTEM basis for 05 Delhi based Units after its
to fully devote themselves to the service of
working prototype tested successfully.
This online Application is an efficient the nation.
Quarter allotment is carried out for CISF
system designed by CISF to address the Unit IPGCL Delhi.
grievance of force personnel and is a
transparent platform for them to lodge Some of the highlights of eHousing are: For further information, please contact:
grievance through proper channel.
• All quarters/ houses entry are CISF HEAD QUARTERS
Block 13, CGO Complex
Grievance Redressal Application works at maintained systematically in a central- Lodhi Road, New Delhi 110 003

the following five levels: ized database. Email: edpcell@cisf.gov.in

Phone: 011-24307830
• Individual (every force member) • Quarter allotment meeting time is

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