Electronic Instruction Indemnity
Please consider the clauses below carefully as they limit the Bank’s liability and constitute an assumption of risk by you
(Individual or entity name) _____________________________________________________________________________________________________
(identity or registration number) _______________________________________________________________________________________________
(you/your/yours), herein represented by (not applicable for individuals) __________________________________________________________________
and/or ___________________________________________________ in his/her/their capacities as ___________________________________________
/ _______________________________________________________ of the above-named entity and who are respectively duly authorised by a resolution
passed at ______________________________________________________ on ________________________________________________________ ,
(an original and/or a certified copy of which is attached hereto), has                         2       agree that the Bank is not to be held liable for errors or delays in
requested The Standard Bank of South Africa Limited (Registration Number                               transmissions, or the misinterpretation on receipt of an Instruction,
1962/000738/06) (Bank) to act in accordance with any instructions,                                     save for where the Bank has acted with gross negligence or willful
information, or other communications furnished to the Bank, or which                                   misconduct or fraudulently through itself and/or its employees
reasonably appear to have been furnished to the Bank, transmitted via
                                                                                               3       waive any rights you may have or obtain now or in future against the
electronic means, including but not limited to emails and instructions
                                                                                                       Bank arising directly or indirectly from any losses or damages which
processed on any digital media platform, by you or by any purportedly duly
                                                                                                       you may suffer as a result of the Bank acting or declining to act
authorised third party on your behalf, to the Bank (Instructions).
                                                                                                       (wholly or in part) on any Instruction, and you agree to indemnify
You hereby authorise the Bank to accept and act on any Instruction/s which                             the Bank in respect of any claims, demands or actions made against
the Bank would ordinarily accept if the Instructions were presented in an                              the Bank or losses or damages suffered by the Bank because it so
original written format.                                                                               acted or declined to act, excluding losses arising solely and
                                                                                                       exclusively from the gross negligence or fraudulent acts of the Bank
The Bank will not accept responsibility for any loss (consequential or
                                                                                                       and/or its employees;
otherwise) incurred by you as a result of the Bank acting or declining to
act (wholly or in part) on Instructions which the Bank believes to have                        4       agree that in respect of Instructions regarding the transfer of money,
emanated from you, and you hereby waive any and all claims you may                                     whether the transfer is from any account in your name to any other
have now or in future against the Bank arising directly or indirectly from any                         account in your name or to any account in the name of any third party
losses or damages which you may suffer as a result of the Bank acting or                               at any branch of the Bank or at any branch of any other bank, same
declining to act (wholly or in part) on any Instruction.                                               day value may only be given if the Instruction is received by the Bank
                                                                                                       before the relevant cut-off time;
You acknowledge that electronic media such as emails and digital platforms
are not secure or error-free channels of communication and acknowledge                         5       agree to implement and adhere to any procedures and/or restrictions
that it is not practical for the Bank to establish or verify the authenticity of                       imposed on you by the Bank from time to time regarding the sending
all Instructions. The fact that any Instruction (including email and digital                           of Instructions to the Bank;
Instructions) may later be shown to be in any way false, inaccurate,
                                                                                               6       agree that the Bank will not be obliged to act on any Instruction and
unauthorised or otherwise not authentic, will not be an impediment to the
                                                                                                       that it may at any time on written notice sent to you at:
Bank’s rights in terms of this Electronic Instruction Indemnity.
                                                                                                       Email address __________________________________________
You acknowledge that the Bank is prepared to act on Instructions which
                                                                                                       Postal address _________________________________________
purport to emanate (come from) you, or from any purportedly duly authorised
                                                                                                       withdraw from the arrangements envisaged in this Electronic
third party on your behalf, provided that it receives this Electronic Instruction
                                                                                                       Instruction Indemnity.
Indemnity accepted and signed by you.
You:
1      agree that Instructions transmitted to the Bank may, as a result of the
       malfunction of equipment, the distortion of communication links and
       the like or for any other reason, be different to that intended or sent
       and you shall be bound thereby;
Signed at                                                                                       on this                                  day of                          20
For and on behalf of
Name                                                                                               Authorised Signatory
Name                                                                                               Authorised Signatory
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                                                                   RESOLUTION
                                                                (applicable to entities only)
At a meeting of the Board of Directors/Members of/Trustees of
(Entity number _______________________________________ ) (Entity)
held at ______________________________________________________________ on the ____________________________________ 20 ________
IT WAS RESOLVED:
1    that whereas the Entity has requested The Standard Bank of South Africa Limited (Registration Number 1962/000738/06) (Bank) to act on
     Instructions transmitted by the Entity, or by any purportedly duly authorised third party on behalf of the Entity, to the Bank electronically, for example
     by way of an email message;
2      that the Entity sign an Electronic Instruction Indemnity (Indemnity) in favour of the Bank which Indemnity has been submitted to and approved at this
       meeting; and
3      that the specimen signature(s) of the authorized signatory/ies below are the true and correct signatures of the persons listed below, being the
        persons authorized by the Entity to sign the Indemnity in behalf of the Entity.
    Name of Signatory                                                      Position                                          Signature
Duly signed and certified by the chairperson of the meeting or Company Secretary, as a true extract and reflection of the proceedings of the meeting.
CERTIFIED A TRUE COPY
                                                                             OR
Chairman of the Meeting                                                             Company Secretary
Date (YYYY-MM-DD)
[ALTERNATIVELY]
All directors / a majority of directors of a company must sign this resolution.
All members of a close corporation (CC) or all trustees of the trust must sign this resolution unless we have verified that the association
agreement for the CC or trust deed for the trust provide otherwise.
Director/Member/Trustee 1
Full name                                       Identity number                    Date (YYYY-MM-DD)                  Signature
Director/Member/Trustee 2
Full name                                       Identity number                    Date (YYYY-MM-DD)                  Signature
Director/Member/Trustee 3
Full name                                       Identity number                    Date (YYYY-MM-DD)                  Signature
Director/Member/Trustee 4
Full name                                       Identity number                    Date (YYYY-MM-DD)                  Signature
*Delete whichever is not applicable
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