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Undertaking

This document is an undertaking from a user department to provide remote access of specified Physical Servers/Virtual Machines to the NIC eOffice Team for deployment or issue resolution. It outlines the responsibilities of the system administrator regarding backups and the precautions taken by the NIC team, while also stating that the NIC eOffice Project Division will not be liable for any issues arising during the remote session. The document requires the signature and details of the officer representing the user department.

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Samrndra Kumar
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31 views1 page

Undertaking

This document is an undertaking from a user department to provide remote access of specified Physical Servers/Virtual Machines to the NIC eOffice Team for deployment or issue resolution. It outlines the responsibilities of the system administrator regarding backups and the precautions taken by the NIC team, while also stating that the NIC eOffice Project Division will not be liable for any issues arising during the remote session. The document requires the signature and details of the officer representing the user department.

Uploaded by

Samrndra Kumar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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UNDERTAKING

(To be provided on Department’s Letter Head)

Dated:
To,
eOffice Project Division
National Informatics Centre
New Delhi

Subject: Providing remote access of eOffice Servers/VMs to NIC eOffice Team, New Delhi-reg.

It is hereby solemnly affirmed that the remote access of Physical Server(s)/Virtual Machine(s) identified
by ___________________________________________________________ (Name of User Department)
with respect to eOffice instance of ______________________________________________________,
hosted at ______________________________________ (Place of Hosting), will be provided to NIC
eOffice Team, New Delhi from ______________ (Date) to _____________ (Date) for initial deployment
of eOffice Product or issue resolution. It is further stated that

1) System administrator has taken all the requisite backups.


2) Checklists and the reports as part of it are done/checked/enclosed with the undertaking.
3) NIC eOffice Team, New Delhi will take all necessary and required precautions with utmost care dur-
ing remote session; however eOffice Project Division NIC will not be held responsible for any issue
that may arise while working on remote access of aforesaid Physical Server(s)/Virtual Machine(s).
Under such circumstances, NIC eOffice Team will assist in restoring the application back to its previ-
ous state with the latest backups provided by us.

Issue/Reason for remote- _____________________________________________

For and on behalf of _____________________________________________ (Name of User Department)

(Signature of Officer)

Name of Officer: ____________________________


Designation: ____________________________
Email ID: ____________________________
Contact No.: ____________________________

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