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Welcome Letter (ME)

You are now enrolled in a Group Medical Insurance plan with Cigna Insurance Middle East, which provides access to numerous healthcare providers and services. The Cigna Envoy app allows you to manage your health needs, including telehealth consultations and claims management. Your benefits include 24/7 customer service, direct billing, and access to over 3,600 providers.

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khanmh
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16 views1 page

Welcome Letter (ME)

You are now enrolled in a Group Medical Insurance plan with Cigna Insurance Middle East, which provides access to numerous healthcare providers and services. The Cigna Envoy app allows you to manage your health needs, including telehealth consultations and claims management. Your benefits include 24/7 customer service, direct billing, and access to over 3,600 providers.

Uploaded by

khanmh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Welcome

You are now covered under a Group Medical Insurance plan in the Middle East. Your plan is locally insured by
Cigna Insurance Middle East S.A.L. It is our mission to improve the health and vitality of those we serve. And
starting today, that includes you. Your Cigna Healthcare ID cards are enclosed with this letter. These cards give
you access to thousands of quality health care providers in the region so please keep them in a safe place.

Save time and money. Get care on your time and terms.
Designed to be your “health hub,” the Cigna Envoy app puts your health in your
hands – literally.

See a doctor anytime, Access licensed counsellors


Download
from anywhere – with our for issues ranging from stress the Cigna Envoy
breakthrough telehealth management to ongoing app now
feature depression

Manage claims, download Get real-time coaching on


your insurance card, and what’s important to you –
contact customer service everything from mindfulness
with just a few taps training to support for chronic
health conditions

These features are just the beginning. Download the app now to make getting care faster, easier, and more affordable.

Keep an eye out for more changes from us.


As a member, your benefits include:
New to Cigna Insurance Middle East? Your timing couldn’t be • One card access to more than 3,600
any better. Recent changes have started us on the path to providers
improving your experience with us. From more providers to new • Direct billing within our network
wellness offerings, we’ve only just begun to roll out a better
• Exceptional 24/7 customer service
experience for you and your loved ones.
• Fast claims reimbursement
Call our customer service centers on the numbers listed on the • Cigna Envoy - easy access to health
back of your ID card. We will answer your questions 24/7. benefits and services, anytime, anywhere
We look forward to serving you. We’re there for you when you need us.
Sincerely, • Need to find a doctor at 3:30 AM?
Customer Service Team • What if the procedure in an emergency?
• Not sure if you have a co-payment?
• What is the status of your claim?

Cigna Insurance Middle East S.A.L. (Dubai Branch) is registered and authorised by the UAE Insurance Authority
as a branch of a foreign insurance company under registration No. 48 on 31 December 1984, with its registered
address at the Offices 3 at One Central, Dubai World Trade Centre, Office No. 111, Level 1, PO Box 3664, Dubai,
United Arab Emirates.

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