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The document outlines the evolution of software economics from the 1960s to present, highlighting key phases and economic factors in software development. It details strategies for improving software economics, principles of modern software management, and the software development life cycle (SDLC) phases, including inception, elaboration, construction, and transition. Additionally, it discusses management and engineering artifacts, workflows, and major milestones in the software management process.

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0% found this document useful (0 votes)
9 views20 pages

604 Claud

The document outlines the evolution of software economics from the 1960s to present, highlighting key phases and economic factors in software development. It details strategies for improving software economics, principles of modern software management, and the software development life cycle (SDLC) phases, including inception, elaboration, construction, and transition. Additionally, it discusses management and engineering artifacts, workflows, and major milestones in the software management process.

Uploaded by

firab83328
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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RGPV SOFTWARE PROJECT

MANAGEMENT - COMPLETE NOTES


UNIT - I: CONVENTIONAL SOFTWARE MANAGEMENT
Evolution of Software Economics

Historical Context

Software economics has evolved dramatically from the 1960s to present day. Initially, software
was considered a free add-on to hardware, but as systems became more complex, software
development emerged as a distinct discipline with its own economic principles.

Key Phases in Evolution:

1.​ Hardware-Centric Era (1960s-1970s): Software was bundled with hardware, minimal
focus on software costs
2.​ Software Crisis Era (1980s): Recognition of software complexity and cost overruns
3.​ Process-Oriented Era (1990s): Focus on systematic approaches and methodologies
4.​ Agile Era (2000s-Present): Emphasis on iterative development and customer
collaboration

Economic Factors in Software Development

●​ Development Costs: Personnel (60-80%), Tools and Infrastructure (10-20%), Overhead


(10-20%)
●​ Maintenance Costs: Typically 60-70% of total software lifecycle costs
●​ Quality Costs: Prevention, Appraisal, and Failure costs
●​ Risk Factors: Technical complexity, team experience, project size, schedule constraints

Improving Software Economics

Cost Reduction Strategies

1. Reducing Product Size

●​ Requirements Engineering: Thorough analysis to eliminate unnecessary features


●​ Reusability: Leveraging existing components and frameworks
●​ COTS Integration: Commercial Off-The-Shelf software utilization
●​ Prototyping: Early validation to avoid costly changes later
2. Improving Software Processes

●​ Process Standardization: Consistent methodologies across projects


●​ Best Practices: Documentation and sharing of lessons learned
●​ Continuous Improvement: Regular process assessment and refinement
●​ Metrics Collection: Data-driven process optimization

3. Team Effectiveness Enhancement

●​ Skill Development: Training and certification programs


●​ Team Composition: Balanced mix of senior and junior developers
●​ Communication: Clear channels and regular meetings
●​ Motivation: Recognition and career development opportunities

4. Automation Through Software Environments

●​ Development Tools: IDEs, debuggers, profilers


●​ Testing Automation: Unit testing, integration testing, regression testing
●​ Build Automation: Continuous integration and deployment
●​ Configuration Management: Version control and change management

Return on Investment (ROI) Calculations

●​ Cost-Benefit Analysis: Comparing development costs with expected benefits


●​ Net Present Value (NPV): Time value of money considerations
●​ Payback Period: Time required to recover initial investment
●​ Total Cost of Ownership (TCO): Complete lifecycle cost analysis

Principles of Modern Software Management

Core Principles

1. Base Practices on Iterative Development

●​ Incremental Delivery: Working software delivered in short cycles


●​ Risk Reduction: Early identification and mitigation of issues
●​ Feedback Integration: Customer input incorporated throughout development
●​ Adaptive Planning: Adjustments based on lessons learned

2. Establish a Configurable Management Framework

●​ Scalability: Framework adapts to project size and complexity


●​ Customization: Tailored to organizational needs and constraints
●​ Standardization: Consistent application across projects
●​ Tool Integration: Seamless workflow between different tools
3. Establish Change Management Environment

●​ Change Control Board: Formal review and approval process


●​ Impact Analysis: Assessment of proposed changes
●​ Configuration Management: Tracking and controlling changes
●​ Communication: Stakeholder notification of changes

4. Enhance Human Resource Management

●​ Skills Assessment: Regular evaluation of team capabilities


●​ Training Programs: Continuous learning and development
●​ Performance Management: Clear goals and regular feedback
●​ Team Building: Fostering collaboration and communication

5. Improve Software Quality

●​ Quality Assurance: Systematic approach to quality management


●​ Testing Strategy: Comprehensive testing at all levels
●​ Code Reviews: Peer review and static analysis
●​ Quality Metrics: Measurement and monitoring of quality indicators

UNIT - II: SOFTWARE MANAGEMENT PROCESS


FRAMEWORK
Life-Cycle Phases

Software Development Life Cycle (SDLC) Overview

The software development life cycle provides a structured approach to software development,
ensuring systematic progression from conception to deployment and maintenance.

Phase 1: Inception Phase

Objectives:

●​ Establish project vision and scope


●​ Identify key stakeholders and their requirements
●​ Assess project feasibility and risks
●​ Define success criteria and constraints

Key Activities:

●​ Stakeholder Analysis: Identification and engagement of all relevant parties


●​ Vision Statement: Clear articulation of project goals and objectives
●​ Feasibility Study: Technical, economic, and operational feasibility assessment
●​ Risk Assessment: Initial identification of potential risks and mitigation strategies
●​ Resource Planning: Preliminary estimation of required resources

Deliverables:

●​ Project charter and vision document


●​ Stakeholder register and communication plan
●​ Feasibility study report
●​ Initial risk register
●​ High-level project schedule and budget

Phase 2: Elaboration Phase

Objectives:

●​ Refine and detail project requirements


●​ Establish architectural foundation
●​ Mitigate critical risks
●​ Develop detailed project plan

Key Activities:

●​ Requirements Analysis: Detailed functional and non-functional requirements


●​ Architecture Design: High-level system architecture and design patterns
●​ Prototype Development: Proof-of-concept implementations
●​ Risk Mitigation: Addressing high-priority risks identified in inception
●​ Team Formation: Assembling and organizing the development team

Deliverables:

●​ Software Requirements Specification (SRS)


●​ System Architecture Document
●​ Technical prototypes and proof-of-concepts
●​ Updated risk register with mitigation plans
●​ Detailed project plan and schedule

Phase 3: Construction Phase

Objectives:

●​ Implement system functionality


●​ Integrate system components
●​ Conduct comprehensive testing
●​ Prepare for system deployment
Key Activities:

●​ Coding and Implementation: Development of software components


●​ Unit Testing: Individual component testing
●​ Integration Testing: System-level testing and integration
●​ Documentation: User manuals and technical documentation
●​ Performance Optimization: System tuning and optimization

Deliverables:

●​ Implemented software system


●​ Test results and quality assurance reports
●​ User documentation and training materials
●​ Deployment package and installation guides
●​ Performance benchmark reports

Phase 4: Transition Phase

Objectives:

●​ Deploy system to production environment


●​ Train end users and support staff
●​ Provide ongoing support and maintenance
●​ Evaluate project success and lessons learned

Key Activities:

●​ Deployment Planning: Rollout strategy and timeline


●​ User Training: End-user and administrator training programs
●​ Support Setup: Help desk and maintenance procedures
●​ Post-Implementation Review: Project evaluation and lessons learned
●​ Warranty Period: Initial support and bug fixes

Deliverables:

●​ Deployed production system


●​ Training materials and programs
●​ Support documentation and procedures
●​ Project closure report and lessons learned
●​ Maintenance and support plan

Artifacts of the Process

Management Artifacts

1. Business Case
●​ Purpose: Justification for project investment
●​ Contents: Cost-benefit analysis, ROI calculations, risk assessment
●​ Stakeholders: Executive sponsors, project managers, financial analysts
●​ Updates: Regular review and revision throughout project lifecycle

2. Software Development Plan

●​ Purpose: Comprehensive project roadmap and management framework


●​ Contents: Scope, schedule, resources, risks, quality plan
●​ Stakeholders: Project team, stakeholders, management
●​ Updates: Iterative refinement based on project progress

3. Work Breakdown Structure (WBS)

●​ Purpose: Hierarchical decomposition of project work


●​ Contents: Tasks, subtasks, deliverables, dependencies
●​ Stakeholders: Project managers, team leads, individual contributors
●​ Updates: Continuous refinement and detail addition

4. Status Assessment

●​ Purpose: Regular monitoring and reporting of project health


●​ Contents: Progress metrics, issue tracking, risk status
●​ Stakeholders: All project stakeholders
●​ Updates: Regular intervals (weekly, bi-weekly, monthly)

Engineering Artifacts

1. Requirements Specification

●​ Purpose: Detailed documentation of system requirements


●​ Contents: Functional requirements, non-functional requirements, constraints
●​ Stakeholders: Business analysts, developers, testers, customers
●​ Updates: Controlled changes through change management process

2. Design Models

●​ Purpose: Technical blueprint for system implementation


●​ Contents: Architecture diagrams, component designs, interface specifications
●​ Stakeholders: Architects, developers, technical leads
●​ Updates: Iterative refinement during elaboration and construction

3. Implementation

●​ Purpose: Actual software code and executables


●​ Contents: Source code, compiled binaries, configuration files
●​ Stakeholders: Developers, testers, deployment teams
●​ Updates: Continuous development and version control

4. Test Results

●​ Purpose: Validation of system functionality and quality


●​ Contents: Test cases, test results, defect reports, quality metrics
●​ Stakeholders: Testers, quality assurance, project managers
●​ Updates: Ongoing throughout testing phases

Pragmatic Artifacts

1. User Manuals

●​ Purpose: End-user guidance and reference


●​ Contents: Installation guides, user procedures, troubleshooting
●​ Stakeholders: End users, support staff, training personnel
●​ Updates: Synchronized with system changes and updates

2. Training Materials

●​ Purpose: Knowledge transfer and skill development


●​ Contents: Presentations, exercises, assessments, reference materials
●​ Stakeholders: Trainers, trainees, support staff
●​ Updates: Regular updates based on system changes and feedback

3. Deployment Package

●​ Purpose: System installation and configuration


●​ Contents: Installation scripts, configuration files, database schemas
●​ Stakeholders: Deployment teams, system administrators
●​ Updates: Version-controlled and tested deployment packages

Model-Based Software Architectures

Architecture Development Process

1. Requirements Analysis for Architecture

●​ Functional Requirements: Core system capabilities and features


●​ Quality Attributes: Performance, reliability, security, maintainability
●​ Constraints: Technology limitations, regulatory requirements, budget constraints
●​ Stakeholder Concerns: Different perspectives and priorities

2. Architecture Design
●​ Architectural Patterns: Layered, client-server, microservices, event-driven
●​ Component Identification: High-level system components and their responsibilities
●​ Interface Design: Communication protocols and data formats
●​ Deployment Architecture: Physical and logical deployment topology

3. Architecture Evaluation

●​ Architecture Trade-off Analysis Method (ATAM): Systematic evaluation approach


●​ Scenario-Based Evaluation: Testing architecture against specific use cases
●​ Prototype Validation: Proof-of-concept implementations
●​ Stakeholder Review: Feedback from various stakeholder groups

Architectural Views and Perspectives

1. Logical View

●​ Purpose: Functional decomposition and organization


●​ Elements: Classes, packages, subsystems, interfaces
●​ Stakeholders: Developers, analysts, testers
●​ Notation: UML class diagrams, package diagrams

2. Process View

●​ Purpose: Runtime behavior and concurrency


●​ Elements: Processes, threads, synchronization mechanisms
●​ Stakeholders: System engineers, performance analysts
●​ Notation: Activity diagrams, sequence diagrams

3. Development View

●​ Purpose: Code organization and development environment


●​ Elements: Source code organization, build dependencies, development tools
●​ Stakeholders: Developers, configuration managers
●​ Notation: Component diagrams, build scripts

4. Physical View

●​ Purpose: Deployment and physical infrastructure


●​ Elements: Hardware nodes, network connections, deployment artifacts
●​ Stakeholders: System administrators, network engineers
●​ Notation: Deployment diagrams, network topology diagrams

Workflows of the Process

Core Workflows
1. Business Modeling Workflow

●​ Purpose: Understanding business context and requirements


●​ Activities: Business process analysis, stakeholder analysis, business rules definition
●​ Artifacts: Business model, business glossary, business rules document
●​ Roles: Business analyst, domain expert, stakeholder

2. Requirements Workflow

●​ Purpose: Capturing and managing system requirements


●​ Activities: Requirements elicitation, analysis, specification, validation
●​ Artifacts: Use case model, supplementary requirements, requirements traceability
matrix
●​ Roles: Requirements analyst, stakeholder, system analyst

3. Analysis and Design Workflow

●​ Purpose: Transforming requirements into technical design


●​ Activities: Architectural design, detailed design, design review
●​ Artifacts: Design model, architecture document, interface specifications
●​ Roles: Software architect, designer, technical lead

4. Implementation Workflow

●​ Purpose: Realizing design in executable code


●​ Activities: Coding, unit testing, code review, integration
●​ Artifacts: Source code, executables, unit test results
●​ Roles: Developer, programmer, technical lead

5. Test Workflow

●​ Purpose: Verifying and validating system functionality


●​ Activities: Test planning, test case development, test execution, defect tracking
●​ Artifacts: Test plan, test cases, test results, defect reports
●​ Roles: Test engineer, quality assurance analyst, test manager

6. Deployment Workflow

●​ Purpose: Delivering system to production environment


●​ Activities: Deployment planning, system installation, user training, support setup
●​ Artifacts: Deployment plan, installation guides, training materials
●​ Roles: Deployment engineer, system administrator, trainer

Supporting Workflows

1. Configuration and Change Management


●​ Purpose: Controlling and tracking system changes
●​ Activities: Version control, change control, build management, release management
●​ Artifacts: Configuration management plan, change requests, version history
●​ Roles: Configuration manager, change control board, release manager

2. Project Management

●​ Purpose: Planning, monitoring, and controlling project execution


●​ Activities: Project planning, resource management, progress tracking, risk management
●​ Artifacts: Project plan, status reports, risk register, resource allocation
●​ Roles: Project manager, team lead, stakeholder

3. Environment Management

●​ Purpose: Setting up and maintaining development infrastructure


●​ Activities: Tool selection, environment setup, tool integration, maintenance
●​ Artifacts: Environment setup guides, tool configurations, infrastructure documentation
●​ Roles: Environment manager, tool administrator, developer

Checkpoints of the Process

Major Milestones

1. Life Cycle Objectives (LCO) Milestone

●​ Timing: End of Inception phase


●​ Purpose: Establish project viability and stakeholder commitment
●​ Criteria: Clear vision, stakeholder agreement, initial risk assessment, go/no-go decision
●​ Deliverables: Vision document, business case, risk assessment, initial plan

2. Life Cycle Architecture (LCA) Milestone

●​ Timing: End of Elaboration phase


●​ Purpose: Validate architectural foundation and project approach
●​ Criteria: Stable architecture, detailed requirements, risk mitigation, realistic plan
●​ Deliverables: Architecture document, detailed requirements, risk mitigation plan, refined
project plan

3. Initial Operational Capability (IOC) Milestone

●​ Timing: End of Construction phase


●​ Purpose: Demonstrate system readiness for deployment
●​ Criteria: Feature-complete system, acceptable quality levels, deployment readiness
●​ Deliverables: Complete system, test results, deployment package, user documentation

4. Product Release Milestone


●​ Timing: End of Transition phase
●​ Purpose: Confirm successful system deployment and acceptance
●​ Criteria: User acceptance, operational readiness, support infrastructure, stakeholder
satisfaction
●​ Deliverables: Deployed system, trained users, support procedures, project closure
report

Quality Gates

1. Requirements Review

●​ Purpose: Validate completeness and correctness of requirements


●​ Criteria: Traceability, testability, consistency, stakeholder approval
●​ Activities: Requirements inspection, stakeholder review, impact analysis

2. Architecture Review

●​ Purpose: Assess architectural quality and fitness for purpose


●​ Criteria: Quality attribute satisfaction, design principles adherence, risk mitigation
●​ Activities: Architecture evaluation, prototype review, expert assessment

3. Code Review

●​ Purpose: Ensure code quality and adherence to standards


●​ Criteria: Coding standards compliance, maintainability, performance, security
●​ Activities: Peer review, static analysis, code inspection

4. Test Readiness Review

●​ Purpose: Validate system readiness for formal testing


●​ Criteria: Test environment setup, test data preparation, test case completeness
●​ Activities: Test plan review, environment validation, test case inspection

UNIT - III: SOFTWARE MANAGEMENT DISCIPLINES


Iterative Process Planning

Principles of Iterative Planning

1. Evolutionary Development

●​ Concept: Software development through successive refinements


●​ Benefits: Early feedback, risk reduction, adaptive planning
●​ Challenges: Scope creep, architectural integrity, stakeholder management
●​ Best Practices: Time-boxed iterations, clear iteration goals, regular retrospectives

2. Incremental Delivery

●​ Concept: Delivering working software in small, manageable increments


●​ Benefits: Early value delivery, reduced risk, improved stakeholder satisfaction
●​ Challenges: Integration complexity, dependency management, quality consistency
●​ Best Practices: Potentially shippable increments, continuous integration, automated
testing

Planning Levels

1. Strategic Planning (Release Level)

●​ Time Horizon: 3-12 months


●​ Focus: Major features, architectural decisions, resource allocation
●​ Stakeholders: Executive sponsors, product owners, project managers
●​ Artifacts: Release plan, roadmap, budget allocation

2. Tactical Planning (Iteration Level)

●​ Time Horizon: 2-6 weeks


●​ Focus: Specific features, tasks, resource assignments
●​ Stakeholders: Development team, product owner, scrum master
●​ Artifacts: Iteration plan, task breakdown, acceptance criteria

3. Operational Planning (Daily Level)

●​ Time Horizon: 1 day


●​ Focus: Immediate tasks, impediments, coordination
●​ Stakeholders: Development team members
●​ Artifacts: Daily standup updates, task status, impediment log

Planning Techniques

1. Story-Based Planning

●​ User Stories: Requirements expressed from user perspective


●​ Story Points: Relative sizing of development effort
●​ Velocity: Team's historical delivery rate
●​ Burn-down Charts: Visual progress tracking

2. Feature-Based Planning

●​ Feature Breakdown: Hierarchical decomposition of functionality


●​ Feature Prioritization: Value-based ranking of features
●​ Feature Dependencies: Identification of prerequisite relationships
●​ Feature Completion Tracking: Progress monitoring and reporting

3. Risk-Driven Planning

●​ Risk Identification: Systematic identification of project risks


●​ Risk Prioritization: Assessment of risk impact and probability
●​ Risk Mitigation Planning: Strategies for addressing high-priority risks
●​ Risk Monitoring: Ongoing tracking and response

Project Organizations and Responsibilities

Organizational Structures

1. Functional Organization

●​ Structure: Team members organized by technical specialty


●​ Advantages: Deep expertise, efficient resource utilization, clear career paths
●​ Disadvantages: Communication barriers, limited project focus, coordination challenges
●​ Best Suited For: Large organizations with multiple similar projects

2. Project-Based Organization

●​ Structure: Dedicated project teams with cross-functional skills


●​ Advantages: Strong project focus, clear accountability, fast decision-making
●​ Disadvantages: Resource duplication, limited knowledge sharing, career development
challenges
●​ Best Suited For: Unique, high-priority projects with dedicated resources

3. Matrix Organization

●​ Structure: Dual reporting relationships (functional and project)


●​ Advantages: Resource flexibility, skill development, knowledge sharing
●​ Disadvantages: Role ambiguity, potential conflicts, complex management
●​ Best Suited For: Organizations with multiple projects requiring diverse skills

Key Roles and Responsibilities

1. Project Manager

●​ Primary Responsibilities:
○​ Project planning and scheduling
○​ Resource allocation and management
○​ Risk identification and mitigation
○​ Stakeholder communication and coordination
○​ Progress monitoring and reporting
●​ Skills Required: Leadership, communication, planning, problem-solving, negotiation
●​ Interactions: All project stakeholders, senior management, customers

2. Technical Lead/Architect

●​ Primary Responsibilities:
○​ Technical vision and architecture design
○​ Technology selection and standards
○​ Technical risk assessment
○​ Developer mentoring and guidance
○​ Code review and quality assurance
●​ Skills Required: Technical expertise, design thinking, mentoring, communication
●​ Interactions: Development team, project manager, stakeholders

3. Product Owner

●​ Primary Responsibilities:
○​ Requirements definition and prioritization
○​ Stakeholder representation
○​ Acceptance criteria definition
○​ Sprint planning participation
○​ Product backlog management
●​ Skills Required: Domain expertise, communication, decision-making, negotiation
●​ Interactions: Stakeholders, development team, project manager

4. Development Team

●​ Primary Responsibilities:
○​ Software design and implementation
○​ Unit testing and code review
○​ Estimation and planning participation
○​ Technical documentation
○​ Continuous improvement
●​ Skills Required: Programming, testing, design, collaboration, learning
●​ Interactions: Technical lead, product owner, other team members

5. Quality Assurance Team

●​ Primary Responsibilities:
○​ Test planning and strategy
○​ Test case design and execution
○​ Defect identification and tracking
○​ Quality metrics collection
○​ Process improvement
●​ Skills Required: Testing expertise, analytical thinking, attention to detail, communication
●​ Interactions: Development team, project manager, stakeholders
Team Formation and Development

1. Team Formation Stages (Tuckman Model)

●​ Forming: Initial team assembly and orientation


●​ Storming: Conflict and competition phase
●​ Norming: Establishment of team norms and processes
●​ Performing: High-performance collaborative work
●​ Adjourning: Project completion and team dissolution

2. Team Building Strategies

●​ Clear Goals: Shared understanding of objectives and success criteria


●​ Role Clarity: Well-defined roles and responsibilities
●​ Communication: Open, frequent, and effective communication channels
●​ Trust Building: Transparency, reliability, and mutual respect
●​ Skill Development: Training and mentoring opportunities

Process Automation

Automation Categories

1. Build Automation

●​ Purpose: Automated compilation, linking, and packaging


●​ Tools: Maven, Gradle, Jenkins, GitHub Actions
●​ Benefits: Consistency, speed, error reduction, reproducibility
●​ Implementation: Build scripts, dependency management, artifact repositories

2. Test Automation

●​ Purpose: Automated test execution and reporting


●​ Types: Unit testing, integration testing, functional testing, regression testing
●​ Tools: JUnit, Selenium, TestNG, Cucumber
●​ Benefits: Faster feedback, improved coverage, reduced manual effort

3. Deployment Automation

●​ Purpose: Automated system deployment and configuration


●​ Approaches: Continuous integration, continuous deployment, infrastructure as code
●​ Tools: Docker, Kubernetes, Ansible, Terraform
●​ Benefits: Reduced deployment time, consistency, rollback capabilities

4. Monitoring and Alerting

●​ Purpose: Automated system monitoring and issue notification


●​ Components: Performance monitoring, error tracking, log analysis
●​ Tools: Prometheus, Grafana, ELK Stack, New Relic
●​ Benefits: Proactive issue detection, faster resolution, improved reliability

Implementation Strategy

1. Assessment and Planning

●​ Current State Analysis: Evaluation of existing processes and tools


●​ Automation Opportunities: Identification of repetitive, error-prone tasks
●​ Cost-Benefit Analysis: ROI calculation for automation investments
●​ Implementation Roadmap: Phased approach to automation adoption

2. Tool Selection and Integration

●​ Requirements Definition: Functional and non-functional requirements


●​ Vendor Evaluation: Comparison of available tools and platforms
●​ Pilot Implementation: Small-scale testing and validation
●​ Full-Scale Deployment: Organization-wide rollout and adoption

Project Control and Process Instrumentation

Project Control Framework

1. Performance Measurement

●​ Metrics Categories:
○​ Schedule Metrics: Milestone achievement, task completion rates, cycle time
○​ Quality Metrics: Defect density, defect discovery rate, customer satisfaction
○​ Productivity Metrics: Lines of code per day, story points per iteration, feature
completion rate
○​ Cost Metrics: Budget variance, resource utilization, cost per feature

2. Earned Value Management (EVM)

●​ Key Concepts:
○​ Planned Value (PV): Budgeted cost of scheduled work
○​ Earned Value (EV): Budgeted cost of completed work
○​ Actual Cost (AC): Actual cost of completed work
●​ Performance Indicators:
○​ Schedule Performance Index (SPI): EV/PV
○​ Cost Performance Index (CPI): EV/AC
○​ Estimate at Completion (EAC): Projected total project cost

Core Metrics and Management Indicators


1. Schedule Metrics

●​ Milestone Performance: On-time completion of major milestones


●​ Iteration Velocity: Team's rate of story point completion
●​ Cycle Time: Time from feature request to delivery
●​ Lead Time: Time from concept to customer delivery

2. Quality Metrics

●​ Defect Density: Number of defects per size unit (KLOC, function points)
●​ Defect Discovery Rate: Rate of defect identification over time
●​ Defect Escape Rate: Percentage of defects found in production
●​ Customer Satisfaction: User feedback and satisfaction scores

3. Productivity Metrics

●​ Feature Delivery Rate: Number of features delivered per time period


●​ Code Quality: Code complexity, maintainability index, technical debt
●​ Team Productivity: Output per team member or team
●​ Resource Utilization: Percentage of available capacity being used

4. Financial Metrics

●​ Cost Variance: Difference between planned and actual costs


●​ Budget Burn Rate: Rate of budget consumption
●​ Return on Investment: Value delivered relative to investment
●​ Total Cost of Ownership: Complete lifecycle cost analysis

Life-Cycle Expectations

1. Inception Phase Expectations

●​ Success Criteria: Clear vision, stakeholder alignment, feasibility confirmation


●​ Key Metrics: Stakeholder satisfaction, risk assessment completeness, vision clarity
●​ Management Focus: Scope definition, resource planning, risk identification
●​ Typical Duration: 10-20% of total project timeline

2. Elaboration Phase Expectations

●​ Success Criteria: Stable architecture, detailed requirements, risk mitigation


●​ Key Metrics: Requirements stability, architecture quality, risk reduction
●​ Management Focus: Technical foundation, team formation, detailed planning
●​ Typical Duration: 20-30% of total project timeline

3. Construction Phase Expectations

●​ Success Criteria: Feature completion, quality targets, integration success


●​ Key Metrics: Feature delivery rate, defect density, performance benchmarks
●​ Management Focus: Execution monitoring, quality assurance, team productivity
●​ Typical Duration: 50-60% of total project timeline

4. Transition Phase Expectations

●​ Success Criteria: Successful deployment, user acceptance, support readiness


●​ Key Metrics: Deployment success rate, user satisfaction, support ticket volume
●​ Management Focus: Deployment coordination, user training, support setup
●​ Typical Duration: 10-20% of total project timeline

Process Discriminants

1. Scale Discriminants

●​ Small Projects (< 10 person-months): Lightweight processes, minimal documentation,


informal communication
●​ Medium Projects (10-100 person-months): Structured processes, moderate
documentation, formal reviews
●​ Large Projects (> 100 person-months): Comprehensive processes, extensive
documentation, rigorous governance

2. Complexity Discriminants

●​ Low Complexity: Well-understood domain, proven technology, experienced team


●​ Medium Complexity: Some new technology, moderate domain complexity, mixed team
experience
●​ High Complexity: Cutting-edge technology, complex domain, distributed team

3. Risk Discriminants

●​ Low Risk: Proven approach, stable requirements, experienced team


●​ Medium Risk: Some unknowns, moderate requirement volatility, adequate team skills
●​ High Risk: Significant unknowns, volatile requirements, new team or technology

4. Criticality Discriminants

●​ Low Criticality: Internal tools, non-critical functions, limited user impact


●​ Medium Criticality: Business applications, moderate user impact, some downtime
acceptable
●​ High Criticality: Mission-critical systems, high user impact, minimal downtime tolerance

EXAM WRITING STRATEGIES


How to Write Comprehensive Answers

1. Structure Your Answers:

●​ Start with a brief introduction/definition


●​ Use clear headings and subheadings
●​ Include examples and real-world applications
●​ Conclude with summary or implications

2. Use Diagrams and Flowcharts:

●​ Draw process flows for lifecycle phases


●​ Create organizational charts for team structures
●​ Use tables for comparisons and metrics
●​ Include timeline diagrams for project phases

3. Memory Techniques:

●​ Acronyms: Create memorable acronyms for key concepts


●​ Stories: Link concepts to logical narratives
●​ Analogies: Compare software concepts to familiar real-world examples
●​ Patterns: Identify recurring themes and patterns

4. Key Phrases to Remember:

●​ "Evolution of software economics demonstrates..."


●​ "The iterative approach provides benefits such as..."
●​ "Architectural quality attributes include..."
●​ "Project success depends on effective management of..."
●​ "Process automation enables organizations to..."

5. Important Numbers and Percentages:

●​ Maintenance costs: 60-70% of total lifecycle costs


●​ Personnel costs: 60-80% of development costs
●​ Typical phase durations: Inception (10-20%), Elaboration (20-30%), Construction
(50-60%), Transition (10-20%)

Question Pattern Analysis

Common Question Types:

1.​ Explain/Describe: Provide detailed explanations with examples


2.​ Compare/Contrast: Highlight similarities and differences
3.​ Analyze: Break down concepts into components and relationships
4.​ Evaluate: Assess advantages, disadvantages, and effectiveness
5.​ Apply: Show how concepts work in practical scenarios

Time Management:

●​ Spend 2-3 minutes planning your answer


●​ Allocate time based on marks (approximately 1-2 minutes per mark)
●​ Leave 5-10 minutes for review and corrections
●​ Prioritize high-mark questions

This comprehensive guide covers all the topics from your syllabus with detailed explanations,
practical examples, and exam-specific tips. Practice writing answers using these notes, and
you'll be well-prepared for your RGPV Software Project Management exam!

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