Residences Guide 2011 / 2012

City Campus Victoria Park Campus Fallowfield Campus

Residences Guide 2011 /2012

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Welcome
Welcome to the University of Manchesters Halls of Residences. We hope you will find our Halls an excellent place in which to live whether you are an undergraduate or postgraduate student. More than 9,200 students live in our halls which are grouped into three campus areas - City, Victoria Park and Fallowfield. Within each of these areas there is a lot going on and the atmosphere is certainly never dull. Wherever you are located you will be in easy reach of local shops, bars and restaurants as well as the University, the city and the airport - the campus is on the busiest bus route in Europe so you can get out and about easily too. This Residences Guide aims to provide you with a few guidelines to communal living and some information on how things work and where to get advice. The campuses are administered centrally to ensure the highest standards and to provide for all needs. For example we have a lot of opportunities for sport, extra curricula activities and relaxation as well as a number of meeting rooms, good conditions for study and computer cluster facilities too. Each Hall has its own characteristics and a Residents Association (RA) or Junior Common Room (JCR) which will be the focus of your activities for most things. Given an enthusiastic student body, we can have plays, concerts, inter-hall debates, quiz nights and so on as well as a range of sports teams and a good social life in hall and across the campus. You can also help in promoting sustainable living in halls by entering the Carbon Control Competition (see page 10). You can have a say in what happens by getting involved in your RA or JCR committee in your Hall. During your time in hall there will be elections for some positions so do consider standing. During your time in hall you will come across a number of people whose role it is to make sure life runs smoothly so that you can make a positive commitment to your studies as well as making the most of the wider student experience. They are the residential pastoral care teams - the wardens and tutors who are mostly around in the evenings and weekends; the management teams and staff who are responsible for delivering the administration, domestic, portering and catering services; the Estates staff who maintain the buildings and the grounds; and the Security patrols who look after our safety and monitor the CCTV cameras around the campuses. Please feel free to ask their advice because they are here for your benefit. All we ask is that you are polite to them and respectful of each other.

Thank you
The information contained in this guide is correct at the time of going to press. The University of Manchester policy however is one of continuous improvement and we reserve the right to modify any details. The University of Manchester, Oxford Road, Manchester. M13 9PL, Tel: 0161 275 2000 www.manchester.ac.uk

Helen McGlashan
(Director of Residential Services)

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Contents
Useful Telephone Numbers Important General Information Hall Pastoral Care Teams, Tutors Duty Hours Student Representation on Campuses Buddy Scheme Arrival / Departures What to Bring Payment of Accommodation Fees Leaving Hall Early Changing Room or Transfer to another Hall Re-applications - Returning to Hall Summer Vacation Residency Overnight Absence Medical Registration Accidents and Emergencies Procedures for Calling an Ambulance Management Information & Domestic Arrangements Access to Flats and Rooms Animals Ball Games, Frisbees, etc. Barbeques Bedding Cars, Motorcycles and Bicycles Care of Accommodation Computer Clusters Environmental Issues Recycling in Halls Energy Saving Tips for your halls Carbon Control Competition End of Term Reuse Scheme The Student Sustainability Forum Get Involved/ More info FoodInResidence Heating & Portable Heating Equipment HORNET Internet in Halls Furniture and Equipment Keys Launderettes Lost Property Post / Mail Refrigerators and Freezers Repairs & Maintenance Snow & Ice Clearing Policy Sport, Health & Fitness Telephones Television and Radio Health and Safety Information Policy Accidents, Incidents and Emergencies Procedures for Calling an Ambulance Electricity Emergency Exits Fire Fire Evacuation Practice 3 4 5 Security Possessions What is MEND? Personal Security Security Service Smoking Window Safety A Code of Conduct for Living in University of Manchester Managed Halls of Residence Living Together and Your Safety Noise and Other Disturbances Guests Dangerous Weapons and Firearms Drugs Language and Behaviour Damage to Hall of Residence Property Fire and Your Safety Cleanliness and Your Safety Unacceptable Conduct Complaints How to Make a Complaint Counselling & Student Health Services Welfare and Advice Services Student Health Services Counselling Directory of Counselling and Student Health Services The Samaritans Information About Local Medical Services NHS choices Hospital Treatment Occupational Health for Students Foreign Travel Inoculations Health Education Emergency Medical Care Dental Service Meningitis Security & Student Advisory Services Campus Police Office Campus Security Services Students' Union Advisory Services Central Academic Advisory Service Accommodation Office Manchester Student Homes Careers Service Equal Opportunities Grants and Loans International Students' Welfare International Society Equality & Diversity Harassment Halls of Residence Index 19

20

6 7

21 22 23 23 24

25

9 10 11 11 13 14

26 27

15 16 17 17

28 29 30 31

56 Appendix I The University of Manchesters Policy on dealing with enquiries from third parties about our students including those in residence.

Universities UK (UUK) Code of Practice & The UK Accreditation Network: The University of Manchester owned and managed residences comply with the regulations set by the Universities UK (UUK) code of practice. For more information regarding the UUK code of standards for university halls of residence (covering England and Wales only) visit: www.universitiesuk.ac.uk/acop, www.nusonline.co.uk/info/housing or www.uukcode.info.

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Useful Telephone Numbers

Academic Advisory Service. Tel: 0161 275 3033 Email: cass@manchester.ac.uk Accommodation Office. Tel: 0161 275 2888 Email: accommodation@manchester.ac.uk www.manchester.ac.uk/accommodation Careers Service. Tel: 0161 275 2828 www.GraduateCareersOnline.com Childcare Dryden Street Nursery. Tel: 0161 272 7121 Echoes Nursery. Tel: 0161 306 4979 Computing Services. www.manchester.ac.uk/itservices Counselling Service. Tel: 0161 275 2864 Email: counsel.service@manchester.ac.uk www.studentnet.manchester.ac.uk/counselling/ Disability Support. Tel: 0161 275 7512 Minicom: 0161 275 2794 Text: 07899 658 790 Fax: 0161 275 7018 Email: disability@manchester.ac.uk The University of Manchester encourages qualified persons with disabilities to participate in its programs and activities. If you questions about reasonable adjustments or physical access please contact Disability Support. English Language Support. Tel: 0161 275 3426 or 0161 306 3397 Email: englang@manchester.ac.uk Equality and Diversity Advice and Support Tel: 0161 306 5857 Text: 07535957711 Fax: 01613065877 Email: equalityanddiversity@mancheser.ac.uk www.manchester.ac.uk/equalityanddiversity Hornet (Halls of Residence Network). http://www.manchester.ac.uk/halls/internet International Students. Tel: 0161 275 2196 Email: iswu@manchester.ac.uk www.manchester.ac.uk/international International Society. Tel: 0161 275 4959 www.internationalsociety.org.uk Legal Advice Centre. Tel: 0161 275 7977 Email: free.legal@manchester.ac.uk http://www.law.manchester.ac.uk/aboutus/servi ces/legaladvicecentre/ Library Services. Tel: 0161 275 3738 www.library.manchester.ac.uk/ Manchester Student Homes. Tel: 0161 275 7680 Email: info@msh.manchester.ac.uk Religious Support St Peter's Chaplaincy. Tel: 0161 275 2894 Email: sph.reception@manchester.ac.uk www.stpeters.org.uk Avila House. Tel: 0161 273 1456 Email: chapsmjb@manchester.ac.uk Safety and Security. Tel: 0161 306 9966 / 0800 838 907 www.staffnet.manchester.ac.uk/employment/ne wstaff/security/ Samaritans. Tel: 0161 236 8000 Sport. Tel: 0161 275 6991 Email: uniman.sport@manchester.ac.uk www.manchester.ac.uk/sport Student Services Centre. Tel: 0161 275 5000 Email: ssc@manchester.ac.uk www.manchester.ac.uk/ssc Student Health. Tel: 0161 306 4007 or 0161 275 2858 Students' Union. Tel: 0161 275 2945 www.umsu.manchester.ac.uk Students' Union Advice Centre. Tel: 0161 275 2946/47 www.umsu.manchester.ac.uk/advice Postgraduate Society. Tel: 0161 275 2392 Email: burlington.society@manchester.ac.uk Nightline (8.00pm - 8.00am). Tel: 0161 275 2983/4 www.umsu.manchester.ac.uk/nightline NHS Direct. Tel: 0845 4647 www.nhsdirect.nhs.uk University Police Liaison Office. Tel: 0161 275 7042 Email: police@manchester.ac.uk

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Important General Information

Hall Pastoral Care Teams Back to top All undergraduate and most postgraduate residents are supported by a residential pastoral team led by a Warden, supported by tutors. Tutors Back to top Tutors hold part-time appointments in the halls and their primary responsibility is for the welfare and discipline of the students in their Houses and Flats. Tutors work to build strong learning, sporting and social communities, and help to maintain discipline in the hall and are available for consultation on any matter. Each flat or corridor is assigned to a particular Tutor who will regularly visit its residents to provide updated information, discuss current issues and support the general welfare of the community. Non-urgent issues should be discussed with your Tutor, who will usually be best suited to provide the necessary information. S/he will also forward issues to the Warden if this is required. You can speak to your Tutor either during their regular visits or see her/him in the Tutor Team office. If you wish to speak directly to the Warden, you may contact her/him via your Tutor, or come to a weekly surgery session (times are posted your hall). Tutors' Duty Hours Back to top Each Hall has a member of the pastoral team on duty every evening Monday to Friday and throughout the weekend including bank holidays. They are available to deal with any problems, incidents or emergencies which might arise. Details of how to contact the duty tutor in your hall will be given to you when you arrive as arrangements in halls vary. For nonurgent matters you should contact your tutor. (This does not apply to Brian Redhead Court or Horniman House. The tutorial staff for these halls are non-residential (apart from one) and emergencies are dealt with by security). As a final note: Please remember we can only deal with incidents that we know about! If an issue arises, please do not wait until a situation has become unbearable so please see your Tutor early. Student Representation on Campuses Back to top We are keen to involve students in the wider university experience by promoting intellectual, sporting and social activities in the Halls and across the campus. A number of bodies assist in this: At the local level each residence has its own JCR or RA. These associations arrange events in Hall and their committees should meet regularly with the wardens, the management and other interested bodies. The Campus Security Advisory Group is a forum at which students and staff from each hall meet with the security services, the local police and the estates team once a term to discuss security issues, receive updates on patterns of crime and to develop best practice.

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The Student Forum is an informal body, meeting regularly to discuss new ideas and exchange information between students, management and pastoral teams; the Sport Development Officer for Campus Sport attends the meetings too. It sends regular reports to the Campus Forum. The Campus Forum consists of student representatives, wardens and management from each area, reporting to the Director of Residential Services and the Head of Student Support and Services and through them to the Registrar. In turn it reports to, and receives reports from, the student forum, JCRs and RAs. Meeting at least twice a year, its terms of reference are: 1. To agree strategies to measure the quality of customer care and to monitor that appropriate action is taken to maintain and improve it. 2. To promote student participation in social, sporting and cultural activities within each hall and in cross-campus activities, by supporting JCRs and RA activities. 3. To operate a policy of openness, where staff and students may engage in free and open discussion on accommodation issues and the student experience. Buddy Scheme Back to top In addition to the support provided in hall, this year we are asking all residents to ensure that they also have a hall buddy. This could be another resident in your own flat or corridor, a friend from another part of the hall or a member of the hall residential pastoral team. A hall buddy is someone who will be around for you and can perhaps help with: Settling into your accommodation in the first few days; Meeting up for attending meals and social events; Keeping in touch with you during your time in hall; Ensuring hall staff are aware if you feel unwell; By getting medicine, food and other essential items if you fall ill; Informing others if you plan to be away from hall overnight, as well as telling your tutor, to ensure that your fellow residents know youre not around and when youre due back. Arrivals / Departures Back to top You will receive notification about how to access your Hall and collect your keys at the start of the academic year. On-site car/motorcycle parking is limited; however, access will be allowed, space permitting, for you to unload. Once unloaded, you must then move your vehicle to long term parking areas. Please note luggage trolleys are not provided due to the number of incoming residents, restricted access and volume of personal belongings. When you leave Hall it is essential that you clean your room thoroughly and other communal areas too. It is your responsibility to return your keys and swipe cards in person to the relevant office. Failure to do the above may result in charges being levied. What to Bring Back to top You will need to bring your own pans, crockery, cutlery, towels, coat hangers and bedding (a limited supply of bedding packs will be available for purchase).

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Payment of Accommodation Fees Back to top The Licence Agreement will set out the residence fees payable and how you should pay them. The preferred method of payment is either single payment in full online or instalments by direct debit. Fees from September to June can be paid for in 3 or 7 instalments and for a calendar year (postgraduate only) can be paid in 4 or 9 instalments. Direct Debit is an electronic payment scheme operated by most Banks and Building Societies. This form of payment allows establishments like the University of Manchester to claim money direct from Bank/Building Society accounts on specified dates. Direct Debit forms can be completed online. Please note that we can only set up Direct Debits on UK Bank Accounts, so international students wishing to take advantage of this facility need to open a UK Bank Account first. Leaving Hall Early Back to top Any requests to terminate the Licence Agreement must be made to your hall Administration Office in the first instance. If you decide to move away during this period you will be liable to pay rent until the University is able to fill the vacancy created by your departure. Please be aware that this can take time or may not happen at all, dependent on the time of year you depart. You are advised to take this into serious consideration when requesting to leave, as you may end up paying two rents: one for you new accommodation and one for your room in your hall. The only exception to this rule is when a student leaves the University, ceasing to be a registered student at the University: in those cases, students must give 28 days notice of their intention to leave. Please note that this rule is enforced. You must: 1. Obtain and complete a leaving form available from your hall or the accommodation website. 2. Obtain a letter from your departmental course tutor confirming your withdrawal from the University. 3. Once you have both documents, hand these in to your hall Administration Office. Your 28 day notice period will be calculated from the date all documentation is received. If you choose to leave before the 28 days have elapsed, the rent remains payable. Please note a 30.00 administration charge may be levied for early termination of your Licence Agreement. Changing Room or Transferring to Another Hall Back to top If for some reason you are unhappy or you are having financial difficulties there is an option to request a transfer to another room or University Hall. In order to agree a transfer, the following process should be followed: 1. Residents should see a member of your pastoral team to seek advice on completing a transfer form. 2. Then hand the signed form into your Hall Administration Office. 3. When a room becomes available, we will inform you. 4. You should inform your current hall of your departure date.

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5. Your move should take place as quickly as possible and your keys returned to your Hall Administration Office. Remember you will remain responsible for rent until keys are received. Please note a 30.00 administration charge may be levied for transferring. Re-applications - Returning to Hall Back to top If you wish to stay on for a further year in your hall you must ensure that you re-apply with a correctly completed online application by the stated deadline (typically early February). Summer Vacation Residence Back to top Accommodation is available in some halls throughout the summer vacation, normally on a selfcatered or room-only basis. Separate Terms and Conditions of Residence will apply: Facilities and Services will differ from those during the period of your Licence Agreement. Your hall administration office will have details of the application process. Accommodation may not be offered in the Hall that you are currently living in and residents should expect to have to move rooms to allow regular building and maintenance programmes to be undertaken where necessary. Overnight Absence Back to top If you intend to be absent overnight or longer, please let one of your room mates and your Tutor know. The information may be vital in case of fire, burglary, etc. Medical Registration Back to top You should register with a local General Practitioner (GP) whilst you are in Manchester, otherwise the doctor may refuse to see you. You may be able to register with a doctor at the start of session. If you are a UK resident please bring your medical card or NHS number as it facilitates the registration process. Medical registration forms will be available at the start of session and are available throughout the year from your hall administration office. Staff will also be able to tell you where the nearest medical practice is. Practices close to the University are: The Robert Darbishire Practice (Victoria Park Campus) Rusholme Health Centre, Walmer Street, Rusholme Manchester M14 5NP Tel: 0161 225 6699 Mauldeth Medical Centre (Fallowfield Campus) 112 Mauldeth Road Fallowfield Manchester M14 6SQ Tel: (0161) 434 6678 The Vallance Centre Brunswick St Chorlton on Medlock Manchester M13 9UJ Tel:(0161) 274 1500 Fax: (0161) 274 4821

Accidents and Emergencies Back to top Manchester Royal Infirmary, Oxford Road (Vehicle entrance is on Grafton Street). Tel 0161 276 1234 Procedures for Calling an Ambulance Back to top In an emergency situation, an ambulance should be contacted by dialling (9) 999, from the scene of the incident. This will enable precise information to be given to ambulance control with respect to the location of the incident and the casualtys condition. Security must also be contacted on 0161 306 9966. Inform them that an ambulance has been called. Campuses are large sites; telephoning Security will ensure that an ambulance reaches you as soon as possible. They can also provide support in managing the situation and with the provision of First Aid as required. Please stay at the address you have given.

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Management Information & Domestic Arrangements

Access to Flats and Rooms Back to top Our residents have a right enshrined in law to have quiet enjoyment of their rooms. We try whenever possible in non emergency situations to not enter student rooms unless we have a specific job to be achieved and when we have provided as much notice as possible through effective electronic and written communication. The accommodation contract allows for RESIDENTIAL SERVICES staff or our agents to enter student rooms but only when there is a valid reason to do so. The exact detail of this section referring to the contract is as follows 11. Our right of entry We will not unreasonably interfere with your privacy but we are entitled on reasonable notice and at reasonable times (save in case of emergency when no notice is necessary) to enter the Accommodation to clean (where you have not done so in breach of your obligations) or examine or repair or for any other reasonable purpose. The following are typical (though not exhaustive) situations where RESIDENTIAL SERVICES staff or our agents would need to gain access to a room: Termly room audits to review cleanliness/maintenance requirementsMaintenance requests as logged by the resident In emergency situations where there are issues which could cause significant problems for residents health and safety or damage Animals Back to top Animals are not permitted in Residence other than Assistance Dogs. Ball games, Frisbees etc Back to top Ball games, the use of Frisbees and similar activities are not permitted on campus due to damage and injuries in previous years as well as disturbance to other residents. Barbeques Back to top Because of the danger of fire, the risk of activating nearby fire alarms and the possibility of noise, disturbance to others and an excessive amount of litter, barbeques may only take place if organized with the prior written permission of the Hall Warden. Security reserves the right to close down any unauthorized, unruly or hazardous event. Bedding Back to top Bedding and bed linen is not provided by the University. provided and this will be fitted to the mattress in your room. A mattress cover however is

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Cars, Motorcycles and Bicycles Back to top You are advised not to bring motorised vehicles to Manchester limited parking is available at just a few halls. An annual charge is made for this facility with allocation on a first-come firstserved basis, which may be booked via your hall administration office. Motorcycles must not be parked around buildings within hall grounds, nor should they be ridden through the grounds. Cycles should be kept chained to cycle racks. For reasons of fire safety they must not be taken into buildings or left in hallways, corridors or study-bedrooms. Cycles found within buildings will be removed immediately. Please note that hall grounds are pedestrian precincts and neither motorcycles nor cycles should be ridden in the grounds. You are advised that all vehicles, motorcycles and cycles are parked at their owners' risk and the University does not accept any responsibility for loss or damage to them on its premises. Care of Accommodation Back to top Rooms and flats will be inspected by the hall staff from time to time. Residents are responsible for keeping their accommodation clean. The communal areas will be cleaned periodically by the domestic staff. It is your responsibility to ensure there no hazards or dangers to our staff or other visitors to your room or communal area. If your accommodation is in an unacceptable condition the cleaners will report this to management and an inspection will follow. The attachment of decorations and posters will cause damage to paintwork. Where such damage is caused, residents will be required to meet the costs of rectification. Decorative materials must not be attached to the ceiling or wrapped around ceiling fittings, nor must such fittings be changed or tampered with. Nails, screws or drawing pins must not be inserted into the woodwork or brickwork. Computer Clusters Back to top In addition to Ethernet being provided in the majority of bedrooms, there are a number of Computer Clusters. Clusters are available for use by all students of the University (on production of a valid library card) and not just hall/campus residents.

Environmental Issues

Back to top

The University of Manchester is committed to improving sustainability around our facilities and cutting carbon emissions wherever possible. In this guide we have focused on recycling in halls, saving energy, our green living in halls competition called the carbon control campaign and the end of term reuse scheme. Recycling in Halls Each year in Britain, we throw away 28 million tonnes of rubbish from our homes. This weighs the same as three and a half million double-decker buses. A queue of buses that long would go around the world one and a half times! In each hall there are recycling facilities by way of 3 recycling bags which can be used to collect recyclable materials to be taken to external recycling facilities.

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Please wash out all bottles, cans & tins.

Internal Recycling Bags Green

Contents for bags Glass bottles & jars Paper, newspapers & magazines Plastic bottles, cans, tins and aerosols Please also take

When the bags Blue are full, please empty them at Grey the nearest recycling facilities outside your cardboard to these locations. *Tip: Between you and your flatmates, a ROTA can be set to decide who empties the bags. We also have recycling facilities for IT equipment, batteries and inkjet cartridges. Please take them to your nearest hall reception/accommodation office.

hall.

Energy Saving Tips for your halls 1. Switch it off. When leaving a room, dont forget to turn off the lights if no one else is going to use them. 2. By the light of day. Consider using natural light instead of switching lights on. 3. Really off, not just standby. When not in use, switch off televisions, VCRs, DVD players, microwaves, computers and even computer monitors. 4. Energy saving settings. Enable power saver features on computers, laptops, printers so you can do more work with less energy. 5. Digitize your work. The greenest paper is no paper at all, so keep things digital and dematerialise whenever possible. 6. Too much for so little. Dont fill a whole kettle for just a single cup of tea. Energy is wasted boiling unused water. 7. Put a lid on it. Cover your pans when cooking, this will save on time and energy as the heat is retained. 8. Make the most of things. If possible, fill up washers and dryers. One full load uses less energy than two half loads. 9. Dont freeze up. Make sure fridge doors are closed properly. When cold air escapes, the compressor has to work harder to replace it. Regularly defrosting the fridge and freezer can also help to maintain efficiency. 10. Dress for the season. Instead of cranking up the heater, why not just put on another sweater? Carbon Control Competition This campaign is to raise awareness about the amount of energy that is wasted from day-to-day uses, putting more pressure on the earth, which ultimately leads to carbon emissions and the climate crisis. In the UK alone, 560 million tonnes of CO2 is emitted in a year. Thats enough gas to fill up 560 million hot air balloons, 10m in diameter. With simple energy saving actions, everyone can get involved and play a part in reducing their own carbon footprint. The main emphasis will be an inter-hall competition to see which hall can do their best to reduce their carbon footprint. The competition will take the form of a point system for which points can be earned on a qualitative basis. It is up to residents in halls to organise their own events and campaigns to push them up the competition ladder, which means the more people that take part and the more enthusiastic they are, the more points your hall will get. At the

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end of a semester the hall with the highest number of points will win a hall party as well as other prizes. Anyone in halls can take part; organise events, get involved with carbon saving campaigns, just get in touch with your hall Environmental Representative on the Residence Association (Junior Common Room) or speak to your Environmental Tutor. End of Term Reuse Scheme Dont Bin It Donate It At the end of the term we aim to reduce the amount of waste sent to landfill by promoting a reuse scheme, where students can bring unwanted items to local hall collection sites to be donated to charities instead of binning them. Last year we diverted many tonnes of unwanted items which went to support charities. Items we collected were clothes, shoes, handbags, books, CDs/DVDs for Oxfam. Duvets, blankets and pillows for RSPCA, Manchester Dogs Home. Non-perishable food items, pots, pans and crockery for Mustard Tree (homeless shelters) around Manchester. Furniture and working electrical appliances for Wesley Community Furniture Trust, helping people who cannot afford appliances and furniture. This year we want to make it even bigger and better, so remember when you are clearing out of halls not to bin your unwanted items but to donate them. Remaining rubbish bags will be removed at a cost of 10.00 per bag. The Student Sustainability Forum SSF has three basic objectives: 1) Lobby/represent students to University management with regards to "greening campus" 2) Promote profile of (broadly interpreted) sustainability issues within UoM 3) Provide a forum for student groups to co-ordinate activities (People & Planet, Action for Sustainable Living, Fairtrade Society etc) It meets monthly and circulates updates on this list http://listserv.manchester.ac.uk/cgi-bin/wa?A0=SSF-MAN If you are interested in the group please contact Richard.Morris@postgrad.manchester.ac.uk Visit: http://www.sustainability.manchester.ac.uk/students for more info. Get Involved/ More info Would you like to help us support and push environmental initiatives in your hall? Contact Al Clark (Environmental Officer) at Alexander.Clark@manchester.ac.uk or contact your Environmental Tutor or hall Warden. FoodInResidence Back to top Catered hall restaurants serve breakfast and dinner throughout the year except during vacation times. Typically breakfast is served between 7.30 and 9.30 Monday to Friday, although there can be slight variations in each hall so see opening times displayed in your hall. (excludes B/H). Usually a breakfast will be a five-item cooked breakfast with toast and a visit to the cereal, fruit and yoghurt bar plus Fair-trade hot and cold beverages. Dinner is usually served between 17:00 and 19:00 Monday to Friday, for dinner you can chooses from four dishes, with a choice of fish and vegetarian as well as meat and one will always be a healthy option. (Selected from a 5 week menu cycle) Also you can exchange your fresh vegetable for our wide selection of salads in our salad bars, plus a choice of dessert, fresh fruit salad, yoghurt or a piece of fruit and again Fairtrade Hot and Cold beverages. Should you find you cannot make a meal then you can book packed breakfasts and dinners in advance but make sure you talk to a member of your Food Services team. The services only run term time during the following dates (excluding B/H)

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1st (First meal Dinner Thursday 15th September Last meal Dinner Friday 16th December) Except (Hulme hall, Dalton Ellis and St Anselms Breakfast Sat 17th) 2nd (First meal Breakfast Monday 16th January Last meal Dinner Friday 23rd March) Except (Hulme hall, Dalton Ellis and St Anselms Breakfast Sat 24th) 3rd (First meal Breakfast Monday 16th April Last meal Dinner Thursday 21st June) Should you have a special dietary need our Food Service Managers will be available to discuss this and they will try their best to accommodate your needs. As a minimum each hall will hold a Themed Dinner each term (although some halls may commit to more) as well as some Formal Dinners at key points in the calendar. Please note that on occasion where significantly reduced numbers of students are in residence e.g. at the end of the academic year, it may be necessary to provide meals in an alternative central location within your campus. Hall Management will notify you in advance of this happening. Should you wish to bring a friend to dinner in most halls this will be no problem they can pay at the till in each restaurant but do make sure you check in advance to see if there are any local variations to this rule. We work hard at our sustainability credentials, we are extremely proud of our Fairtrade status and where possible we stock Fairtrade products. This year all our fresh eggs will be free range and all our fresh chicken is English and farm assured, we recycle all our oil, glass, plastic, paper, cardboard and cans. Not in catered accommodation? FAD is our new Food in Advance voucher scheme. You can budget up-front, get a discount and buy your food either in one of the participating catered halls or in a FoodOnCampus outlet. Check out our website www.manchester.ac.uk/foodoncampus for more details. FoodOnCampus have outlets all across campus serving fantastic food at great prices. Again locations, pictures and menus can be found on the FoodOnCampus website. SOURCE - (Fallowfield campus opposite central reception). A contemporary space bringing together refreshments, learning and relaxation, where you can share ideas, Debate, Study, have IT access and relax in comfy surroundings Monday to Friday 9am -9pm Saturday and Sunday 10am 4.30pm With Wi-Fi and power, a Bookable group space with data projection facilities and great refreshments including hot and cold sandwiches and hot food, cakes and much more.

drinks,

Bars on campus are a great place to meet new people and have some fun. We have 4 student Bars on Fallowfield Campus: Squirrels in Oak House (our sports bar with fantastic plasma screens and Sky Sport to see all the great sporting events); Arpys Bar in Richmond Park a great place for a quiet drink; Woolton Hall Bar with its traditional feel; there is the OP Bar at Owens Park. In addition there is The Grovel in Whitworth Park; Nellies at Dalton Ellis Hall and the Buttery at Hulme Hall. All the bars are competitively priced and have events planned throughout the year from quiz nights to karaoke and much more. Heating & Portable Heating Equipment Back to top The heating provided in University residences will generally be switched on between the months of October and May. This is to ensure that the University

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avoids energy wastage and also to keep to a minimum, rising energy costs, which are included within your accommodation charges. For cost and Health into residences and should be reported around the campus, clicking here. & Safety reasons, residents are not permitted to bring their own heaters if residents are experiencing problems with their bedroom heating this using the Halls of Residence Network (Hornet). Terminals are located follow the on screen instructions. Alternatively, you may report faults by

In circumstances where the University's Estates Department confirm that additional portable heating equipment is necessary these will be issued to the resident by the Domestic Services Team. This is necessary to ensure that the appropriate safety of the equipment provided. Where electric heaters are used they must be switched off when the room is unoccupied and must not be covered or used for any form of drying. Hornet Internet in Halls Back to top The majority of study bedrooms in our Halls of Residence have data connections to the Hornet Internet service providing high speed access to your University account and the Internet. (This does not apply to Brian Redhead Court or Broomcroft Hall, where residents will have to organise their own internet access)

The Data Connection Provides: A full internet connection for web browsing, email, instant messaging, Skype, etc. Freewire TV and telephone services. (more information...) Access to primary academic resources such as the Library, academic course materials and Blackboard. Access to other services such as Hornet Games Servers. The ability to access music, internet radio, video, etc. over the Internet. Some limitations (streaming and file sharing services) exist for copyright and acceptable use reasons. Access to exclusive discounts from partnered service providers. The service includes use of the Internet connection for the specified period and full Hornet support until you leave the Hall, or until the start of the next academic year. The connection does not include the cost of a network adapter or data cable to connect your computer to the network. It is important that you have the correct type of cable details are provided on the Hornet website. http://www.manchester.ac.uk/halls/internet Hornet is actively policed and users whose computers are displaying malicious behaviour such as port scanning or making excessive use of the network resources will be disconnected. Offences such as downloading pornography, copyrighted material and running servers constitute a breach of contract. Please note that you cannot use peer to peer file-sharing applications. Some types of software for watching video are also banned. Hornet requires all users to secure their computers if you are found to have a virus you will be temporarily disconnected so you can address the issue. On the third successive disconnection you will be required to pay a 35 reconnection fee. Hornet recommends that you learn about security and safe computing by referring to the information on the Hornet website: http://www.manchester.ac.uk/halls/internet Please take time to secure your computer and keep it up to date - Hornet

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users who do this are likely to have a trouble free year! Wireless Internet Back to top RESIDENTIAL SERVICES are working with JCRs and RAs in Hall to provide University managed Wireless Access Points (APs) in key communal and study areas in halls. These allow flexible working and collaborative sessions in larger spaces in hall. The installation of Wireless APs by students in their own study bedrooms or other parts of the hall is forbidden and carries serious consequences. Furniture and Equipment Back to top You will be issued with an inventory. You are responsible (as stated in the Terms and Conditions of Residence) for checking the inventory against the contents of your accommodation, if you think there is something wrong or missing this should be recorded on the inventory and this should be returned within 48 hours to your hall administration office otherwise we shall assume that the inventory is correct. Should you find anything broken in your room please report it on the Building Maintenance system and record the reference number on your Inventory form. Do not remove anything from the accommodation. It is important to note that due to the lack of storage space in hall we will not accept requests to remove the furniture provided. Do not bring your own furniture into the residence as it will be disposed of. Keys Back to top All residents are provided with a key (and swipe card/fob where applicable) to their own rooms and flats. Keys and swipe cards must remain in the possession of the person they have been allocated to and must not be given or lent to others under any circumstances. If you lose your key or card you may obtain replacements from your hall administration office but a charge will be raised without exception including if the loss was due to theft. Launderettes Back to top Launderettes are found on all sites providing a competitive and convenient service. Lost Property Back to top Your hall administration office will act as a lost property office. Articles that have been found are logged. All lost items may be collected from there. Items cannot be collected without proof of identification and or ownership. Property not claimed within 30 days will be disposed of. Post / Mail Back to top Lockable mailboxes are provided (in some areas you will be required to provide a padlock for your post box). Your mail will be delivered to the appropriate mailbox. Registered mail and parcels must be collected from your hall administration office - a note will be placed in your mailbox asking you to collect them. Proof of identity will be required. You are strongly advised to have any valuable items sent to you by registered post, and to collect cheque cards and cash cards from your bank rather than have them sent to your mailbox. Unfortunately the following items cannot be signed for and stored by Administration Staff Items which are larger than 300mm depth x 300mm height x 400mm width Items over 150 in value Parcels more than 11kg in weight Parcels containing perishable food items

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Residents expecting a delivery which does not meet the criteria should provide the delivery company with a contact/mobile number so that they can contact you on arrival at the Hall Administration Offices. During the Christmas and Easter vacations, any mail that arrives for you will be placed in your mailbox. If you are expecting mail that you need to see urgently, you must arrange with the sender to address it to your vacation address. Students leaving residence should note that mail will not be re-directed. Responsibility lies with the residents to notify correspondents of their change of address. Refrigerators and Freezers Back to top It is important that de-frosting of freezers where applicable is carried out on a regular basis. Advice on de-frosting refrigerators and freezers is available from Domestic Services. The University accepts no liability for damage or loss to the contents of refrigerators and freezers. It is the residents responsibility to remove out of date items and clean up any spillages within these appliances. At the end of each semester the Domestic staff will clear out the appliances and dispose of out of date items. Prior warning of this process will be given, and your cooperation is appreciated. Repairs & Maintenance Back to top All repairs and maintenance should be reported using the Halls of Residence Network (HORNET). Terminals are located around the campus, follow the on-screen instructions. Alternatively, you may report faults on your own networked Computer by following the links to BUILDING MAINTENANCE Please note that jobs entered on this system will not be addressed on weekends, bank holidays or University closed days. Emergencies should be reported to the Pastoral team. By reporting a problem and requesting that it be fixed you give consent to University of Manchester staff or its agents entering your room to fix the problem. It is your responsibility to ensure your room is kept in such a manner that it is safe for our staff or agents to enter - should they need to do so to affect a repair or deal with an emergency situation. Trip hazards should be avoided. You must not attempt any repairs yourself. As a resident, you have a right to expect that repairs are carried out as quickly as necessary. Requests to repair a defect will normally be carried out within the following time scales, which will commence from the time you have input the request using the online reporting system. The response times vary depending on the nature of the repair. Emergency: These would normally be carried out within 4 hours and are incidents or defects which require an immediate response, possibly endangering the health and safety of people, causing major damage to buildings or affecting building security. Examples: Gas leaks Loss of electrical supply to a building Loss of heating to a building Major water leaks

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Fire or imminent risk of fire or explosion Collapse of a structure Loss of all lift facilities Fire alarm system failure Urgent: We would normally expect to carry out 80% of all work in this category within one working day, and 100% within two. This is work which does not present an immediate threat to the health and safety of people but which requires a swift response to prevent deterioration in services or increased damage. Examples: Blocked drains Broken window (will initially be made safe) Malfunctioning locks Loss of heating, hot water or lighting in a room Overflow running Running taps (not dripping) Floor covering (trip hazard) Emergency exits compromised Room security Stair lights out Non-Urgent: We would normally expect to carry out 70% of all work in this category within 5 working days and 100% of the work in 10 working days. This is work, which if not attended to, could result in a reduction in the quality of the service provided. Examples: Loss of electrical power at a single socket outlet One light out (of many) in a room One radiator not working Adjustment to door closures Dripping taps Window adjustment Plaster repairs Snow & Ice Clearing Policy Back to top We aim to keep the footpaths and roads around the residences as free as possible from hazards and between 8am and 4pm Monday to Friday areas will be gritted as far is as practicably possible, however we advise residents to remain vigilant at all times especially during periods of snow and ice.

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Sport, Health & Fitness Back to top By living in University accommodation you have a fantastic opportunity to take an active part in halls life and make new friends through sport, health and fitness. Many of the residences have a committee which runs activities and events for you and also links to the SPORT service. As well as joining a gym, hiring a court or pitch, participating in campus walks and jogs, joining in with fitness classes or taking up the opportunity to compete for your University, you also have a chance to experience activities and play for your halls team under the Campus Sport Programme. Campus Sport is all about participation and playing sport for recreation, fun and fitness. Although the Campus Sport leagues are competitive they welcome beginners or people who want to get back into sport after a break. Campus Sport also offers beginners coaching courses and each hall committee can work with the Campus Sport team to run sport, health and fitness activities just for your residence. Our Fallowfield Halls of Residence are conveniently located next to the Armitage Sports Site which is the home of SPORT Manchester and provides easy access to a comprehensive fitness suite, sports halls and outdoor pitches. If you are based in the City Campus Halls of Residence then why not check out the Sugden Sports Centre and Manchester Aquatics Centre both of which are student friendly sports facilities. To find out more about SPORT and see which facility is close to your new home: www.manchester.ac.uk/sport Student Events Back to top Students organising parties/events within their residence must adhere to the guidance provided in the student event pack available from the General Manager for Pastoral Care. Telephony Back to top Telephony is provided in the majority of hall bedrooms via traditional handsets and is available in all rooms using a computer with Internet Voice over IP solutions. Using Freewire Phone software on your computer you can call other Freewire users for free and make free internal calls at the University to contact staff. Information about their use is provided on the Accommodation Office website. Televisions and Radio Back to top If you watch broadcast Television in your room in hall, either using a computer or a TV, then you need a Television Licence. You will not be covered by your home television licence whilst in hall. For further information refer to: http://www.tvlicensing.co.uk

Health and Safety Information Policy

Back to top

It is the policy of the RESIDENTIAL SERVICES to do all that is reasonably practicable to ensure a safe and healthy working environment for staff, students, and any other person on the premises. The Director of RESIDENTIAL SERVICES is responsible for all health and safety matters within the Residences. The Director of RESIDENTIAL SERVICES has appointed an appropriate number of safety advisors who act with his full authority to ensure the health and safety of staff, students and visitors, so far as is reasonably practicable.

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Accidents, Incidents and Emergencies Back to top All accidents and incidents on University premises or arising out of University business must be reported to the University Safety Advisor using the University's appropriate form available from your hall administration office. A copy will be taken, recorded and the accident or incident investigated. Procedures for Calling an Ambulance Back to top In an emergency situation, an ambulance should be contacted by dialling (9) 999, from the scene of the incident. This will enable precise information to be given to ambulance control with respect to the location of the incident and the casualtys condition. Security must also be contacted on 0161 306 9966. Inform them that an ambulance has been called. Campuses are large sites; telephoning Security will ensure that an ambulance reaches you as soon as possible. They can also provide support in managing the situation and with the provision of First Aid as required. Please stay at the address you have given. Electricity Back to top The University accepts no responsibility for itself, its employees or others for any injury or loss of property which results from the use of residents' faulty appliances, or from residents' misuse of electrical installations and wiring. Residents must not alter or tamper with any electrical appliances supplied by the University. The University reserves the right to test and remove electrical equipment if suspected of being faulty or dangerous. Each resident should ensure that the appliances that they bring with them or purchase during their stay are in good condition and fitted with the correct fuse. If you are using electrical goods purchased outside the UK you MUST ensure they are suitable for use in the UK taking into account the voltage and fuses required. Failure to do so may compromise your safety, the safety of others and also compromise your insurance cover. Should you have any problems with the electrical supply, or questions about the appropriate voltage please contact your hall administration office immediately. Halogen desk lamps are not permitted due to the increased fire risk they represent. Emergency Exits Back to top Doorways, corridors and entrances must be kept free from obstruction at all times. The propping open of fire doors is strictly forbidden. Combustible materials, such as overflowing waste bags and cardboard boxes must not be placed or stored within the accommodation. Fire Back to top You should familiarize yourself with Fire Exit Routes and the location of Fire Alarms. If you discover a fire, however small, you sound the alarm, evacuate the building closing doors behind you and then report the details to the hall admin. Please Note: It is forbidden to have naked flames of any sort in your room or to use halogen lamps; in the past they have caused serious fires. Please note that the smoke detectors are very sensitive to cigarette smoke; if the smoke detectors are set off in this way or tampered with, the resident will be liable for any charges or disciplinary measures brought about by this action. Fire Evacuation Practice Back to top Fire evacuation practices are held at the start of each academic year to familiarise you with procedures. You are reminded that the normal fire evacuation procedures for your particular Hall must be put into practice. Failure to co-operate will be regarded as a disciplinary matter.

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Security

Back to top

Possessions Back to top Accommodation campuses are some of the most secure environments in which you could live as a student, however break-ins and thefts occur from time to time. You can help reduce these incidents by making sure that your door is locked and your window securely closed when you are not in your room. We advise you not to leave laptops, cameras and other valuables visible. It is recommended that you mark all your property with your home post code using a UV pen. Make sure that you are adequately insured. You may also register computers and electrical goods on the internet with MEND on http://www.menduk.org What is MEND? Back to top MEND (Mobile Equipment National Database) is the only UK Police endorsed personal possession ownership registration program in the UK. Basic registration is free and all the information is viewable by the major UK Police forces via their online systems. You can report an item as lost or stolen directly from your MEND account and it will appear on the Police Stolen Equipment National Database. Personal Security Back to top Personal security is also very important. Although attacks on students are rare please be especially vigilant when walking after dark. Stay on the main roads and use designated routes. Take common sense precautions such as not using your mobile phone on the street and inform your friends of your whereabouts. Do not walk home alone late at night. Instead use the bus service or a registered taxi rather than walking. Security Service Back to top The University has Police Liaison officers who can be consulted about any security related matter. The University Police Liaison Officer may be contacted on 0161 275 7042 or police@manchester.ac.uk Window Safety Back to top Whenever you leave your room for any length of time, please ensure that you close your windows. In gale force winds, windows on higher floors may be blown away if left open; on ground floors any open window is an invitation to thieves. The throwing of objects from windows is dangerous and offenders will be dealt with severely. Due to the extreme risk to people using the walkways, the occupant of any room identified as the source of items thrown will face a financial penalty and may be required to leave University Accommodation. Similarly, you are not permitted to hang bags of food or other items from windows. Under no circumstances must you tamper with window restrictors, locks or catches.

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A Code of Conduct for living in University of Manchester Managed Halls of Residence

Living Together and Your Safety Back to top Within halls it is essential that residents (and their guests) adopt a considerate attitude towards other residents. The sole purpose of this code of conduct is to ensure a safe enjoyable and hospitable environment in which residents may live and study in comfort. Noise and Other Disturbances Back to top Requests for quiet from fellow residents will be treated seriously. Your hall of residence pastoral team will investigate any complaints concerning noise, misbehaviour and nuisance. Behaviour which persistently disturbs other residents is considered unacceptable conduct. Remember, if your stay in hall is being disturbed by other residents you have the right to seek help in resolving the issue through your hall of residence pastoral team. Guests Back to top Guests can stay for two consecutive nights in any 7-day period. A stay longer than this is classed as multiple-occupancy. Guests and visitors are your responsibility and they are not allowed to use your room or flat if you are absent - this is classed as sub-letting. Multiple- occupancy and sub-letting are in breach of the Licence Agreement and as such are considered unacceptable conduct Dangerous Weapons and Firearms Back to top Dangerous weapons and firearms including air rifles, air pistols and replica, deactivated or model firearms, combat knives and any other potentially dangerous implements must not be brought into any university property - doing so is considered unacceptable conduct. Drugs Back to top Possession and use of all non-prescribed Controlled Drugs within our premises (by residents or visitors) is prohibited and is considered unacceptable conduct. Offenders risk legal and disciplinary action. Talk to a member of your pastoral team if you have any concerns about this matter. Smoking Back to top In the interests of health the University has adopted a general 'No Smoking' policy; therefore all the halls are no smoking in both bedrooms and common areas, smoking is also prohibited within 5m of the entrance to any building. Please note that the smoke detectors are very sensitive to cigarette smoke; if the fire detectors are set off in this way or tampered with the resident will be liable for any charges or disciplinary measures brought about by this action.

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Language and Behaviour Back to top Language or behaviour of a violent, indecent, disorderly, threatening or offensive nature expressed directly or indirectly towards fellow residents, hall staff or visitors to our premises, and the distribution of publications of a similar nature, likely to cause offence, constitutes unacceptable conduct and will not be tolerated in any circumstances. Damage to Hall of Residence Property Back to top You are responsible for any damage you cause and you will be charged accordingly. Charges for damage will be made against individual residents or groups of residents as appropriate. Damage caused by guest(s) of a resident will be charged to the resident. Damage caused to the common areas of a flat will be charged in equal amounts to every resident in that flat, unless the person(s) causing the damage admits responsibility or there is evidence to identify the individual(s) responsible. Damage to the common areas of the hall or damage caused to communal facilities (such as a laundry, computer cluster, reading rooms, games room, common room, etc.) will be charged to all residents, unless those causing the damage admit responsibility or there is evidence to identify the individual(s) responsible. All damage charges will be invoiced and added to residents' financial records. Wilful, negligent or reckless damage to university property is considered unacceptable conduct. Fire and Your Safety Back to top It is both a serious disciplinary matter and a criminal offence to interfere with any fire safety equipment (including smoke alarms, extinguishers and fire doors). Penalties imposed by the University include fines and possible eviction. Penalties as laid down by law include severe fines and terms of imprisonment. Missing, damaged or used fire fighting equipment must be reported immediately to hall staff. All fire doors must be kept closed. Tampering with the self-closing mechanism is a serious breach of fire safety regulations. If the mechanism is not working properly, report it to a member of staff immediately. In the case of fire, your safety and the safety of others in the building will depend on the manner in which you observe basic rules for safety. Read the Fire Notice located in your study-bedroom and make sure you are familiar with escape routes and assembly points. In order to minimize the risk of fire: DO NOT: Leave the kitchen when cooking. Leave cooking appliances switched on when you have finished with them do not close the grill door whilst using the grill. Use metal, foil or melamine containers for microwave cooking and do not turn it on with nothing inside it. Cook in your study room. Cover heat and smoke detectors. Interfere with fire mains, outlets and fire fighting equipment. Use anything that may produce a naked flame. Use halogen lamps. Use candles of any sort. Smoke within the building. Obstruct any evacuation route.

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NOTE: Deep fat frying of any kind is not permitted. DO: Reduce the risk of accidents and fire by turning off the power to equipment not in use. Keep evacuation routes free of obstructions at all times. Wilful, negligent or reckless behaviour leading to the breach of statutory and university fire regulations will be considered unacceptable conduct. NOTE: Unacceptable conduct relating to fire and safety matters will be treated particularly seriously in view of the potential consequences for the safety of residents. Cleanliness and your safety Back to top It is your responsibility to keep your study room and bathroom clean and tidy and along with other flat members to clean all communal areas of your accommodation. Your accommodation will be inspected throughout the year. You will be notified in writing if the cleanliness of your accommodation is not of the required standard and you will be visited by a member of the pastoral team. If this is not remedied before 09:00 the next working day, we will clean your accommodation and remove unhygienic/hazardous items, rubbish and recycling. You may be charged for associated costs and may have to attend a University waste or hygiene course. IN YOUR KITCHEN - DO: Wipe up all spillage immediately. Wipe down all surfaces after use. Sweep up all crumbs immediately. Clean the cooker and hot plates after use. Keep grill pan clean and clear from fat and grease. Switch off all cooking appliances when you have finished with them. Wipe the inside of the microwave after use. Follow your hall procedures on the correct disposal and recycling of rubbish. Defrost fridges and freezers keeping them clean inside. IN ANY AREA - DO NOT: Remove emergency lighting bulbs from their sockets or cause damage to light fittings. Prop the kitchen door open. Cover heat and smoke detectors or tamper with any fire fighting, detection or safety equipment. Throw anything out of windows. Disengage the window restrictors on room windows. Use darts and dart boards anywhere on the site. Keep pets of any kind. Use sticky tape, blu-tack, drawing pins, or nails on walls; charges will be made for any damage to walls, woodwork or plaster. Persistent failure to maintain standards of cleanliness and hygiene will be considered as unacceptable conduct.

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Unacceptable Conduct Back to top Disciplinary action will result from unacceptable conduct and will be dealt with in the first instance through your hall Warden. In more serious cases a Senior Warden may be involved. Particularly serious or persistent cases may be referred to the University for action under General Regulation XVII: Conduct and Discipline of Students. Disciplinary proceedings are governed by the general principles described in Regulation XVII - Conduct and Discipline of Students. The grounds for, and procedures that govern, appeals against summary or disciplinary decisions are also governed by Regulation XVII.

Policy and Practice for dealing with complaints

How to make a complaint Back to top The University of Manchester is responsive to the needs of our students and visitors and welcomes comments and complaints as a means of improving services. We wont necessarily be able to change the things in the way that you would like or always meet your needs but we will always be able to give you an explanation of how a decision has been made. The University of Manchester will always be professional and courteous in dealing with complaints and we will try to be as quick as we can in responding to you. The University of Manchester Accommodation service is responsible for over 9,200 residents at any one time. It is inevitable that from time to time complaints arise. If you have a complaint, in the first instance please discuss this with a member of staff concerned or with the Hall Administration Office to try and resolve the matter. If you have a complaint you should let us know as soon as possible and within eight weeks of the event or lack of action, about which you are complaining. Your complaint will normally be acknowledged within 48 hours (excluding weekends, public holidays and official University holidays) and responded to fully within five working days of the receipt of the complaint. If circumstances mean a full response is likely to take longer we will inform you and keep you informed of the process. Further detailed information on our complaints policy, including making a formal complaint can be found at: http://www.accommodation.manchester.ac.uk/aboutus/complaintsprocedure/

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Counselling & Student Health Services

Welfare and Advice Services Back to top A variety of common problems can be encountered by students while at university. Whatever queries, problems, concerns and worries you may have during your time at Manchester there is always someone you can ask for help and advice. You might wish to speak to your Tutor in the first instance. Alternatively, you can contact one of a number of health, welfare and advisory services offered by the University, details of which are given below. Student Health Services Back to top The University has two strands to its health services for students: a counselling service, and a student medical service. These are of course in addition to the primary medical care provided by NHS general practitioners with whom all students must register. The counselling service is housed in Crawford House and the Student Health Service in Waterloo Place. Counselling Back to top Counselling Service 5th floor, Crawford House, Precinct Centre, Oxford Road, Manchester M13 9QS. Tel 0161 275 2864 The University Counselling Service (serving students from The University of Manchester, Royal Northern College of Music, Manchester Business School and the Institute for Development Policy and Management) comprises a team of professional counsellors with a wide range of experience in counselling and psychotherapy. They are available to provide confidential individual counselling for anyone who wants help with personal problems affecting their work or general well being. The counsellors provide nonjudgmental independent help by talking through various ways of coping with or thinking afresh about problems or by giving time to acknowledge and work through upset feelings about something. Mostly people see a counsellor for only a few appointments and value the opportunity to talk with someone independent of their everyday life. Problems discussed might be to do with a variety of worries or stresses, fears about forthcoming events, difficult moods, memories of past hurt, conflicts in family or personal relationships, trouble with decisions, motivation and concentration or just feeling stuck, fed up or confused. Sometimes people may be concerned about taking the time of the counsellors but no problem is too small or too unusual and it often helps to talk something through early on before it has an effect on work or morale. The counsellors are trained to find the best way to help with a problem through collaborative and sensitive discussion. If they can't help they may be able to point to other sources of professional or practical help. The counselling service also organises various groups and workshops (e.g. exam stress), details of which can be obtained from the counselling reception desk. As a first point of contact, the counsellors offer a brief counselling advice appointment to establish the best way of helping. Although there is great demand for the counselling service, the counsellors try to see people as quickly as possible initially, usually within a few days. To make enquiries or appointments telephone 0161 275 2864 or call in any time between 09:00 and 17:00 Monday to Friday. The service is open late on a Tuesday evening, and there

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is a drop-in service, where you can see a counsellor for initial advice without an appointment, from 14.00 - 15.30 Monday to Friday. A counselling website exists at www.manchester.ac.uk, click on 'services' and choose 'counselling' from the menu. The service allows you to find services in your community related to a wide range of needs. Directory of Counselling and Student Health Services Back to top The Samaritans (24 hours) Tel: 0161 236 8000 Information about Local Medical Services Back to top In case of any difficulty in obtaining registration with a local GP, reference should be made to the Health Authority. The address is: Manchester Health Authority, Gateway House, Piccadilly South, Manchester M60 7LP. Tel: 0161 237 2000 NHS choices Back to top Information about local GPs, including whether contraception services are provided, whether there is a female Doctor in the practice or whether other languages are spoken can also be obtained from: http://www.nhs.uk/servicedirectories/Pages/ServiceSearch.aspx Hospital Treatment Back to top If you require hospital treatment over a period of time and you don't need to be admitted immediately, it should be possible for you to have treatment near your family home if you choose. Inform your GP or the hospital out-patient doctor if this is your preference. Occupational Health for Students Back to top (Student Occupational Health Service) Waterloo Place, 184 Oxford Road (map1,38) 9am 5pm (weekdays) Tel +4(0)161 275 2858 This is a confidential and specialised service. You will need to register with a local General Practitioner for your primary care needs. The service offers: Advice on a students fitness to undertake a course and any appropriate adjustments that may be required. Advice on fitness to study where there is a concern in relation to a students medical fitness to attend university, study and sit exams. Health surveillance where required by legislation. Appropriate screening and vaccinations where necessary depending on the demands of the course, i.e. health care students. Provision of medical certification for a range of non-course related activities. Provision of comprehensive travel advice/vaccinations/travel packs for course related (e.g. field work, electives etc,) and leisure travel. Provision of health promotion advice on a range of issues such as alcohol, drugs and contraception. Advice may be available in a number of emergency situations such as students taken suddenly ill on campus or during examinations. Advice on a number of health related issues e.g. sexual health. Students may be seen: Following faculty/school referral: Tutors may decide that it is appropriate to formally refer students by writing to the Occupational Health Service for a medical opinion. Following the

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consultation a written report will be provided and almost always the contents and indeed a copy of this will be available to the student. Following self-referral: Students can make their own arrangements to be seen if they have any relevant concerns. In these cases the consultation is strictly confidential and no reports are provided unless specifically requested by the individual concerned. Statutory appointments: Where necessary for health surveillance required under legislation or screening due to course requirements. Confidentiality Students can be reassured that any medical information obtained will be dealt with on a strictly confidential basis. No medical or personal details will be divulged to the University without an individuals written/informed consent. Please Note: The Service is NOT a primary care provider. All students are advised to register with a local NHS GP. A list of GPs is available at Student Occupational Health. Meningitis Back to top Research suggests that first year students in university halls of residence are at an increased risk from Meningitis. However, the incidence of the disease in the population is still very small. Students should be extra vigilant in looking for tell-tale signs in themselves, their friends and their flat-mates. The National Meningitis Trust suggests indicators, not all of which may appear at the same time or indeed at all, include vomiting, high temperature, severe headaches, neck-stiffness, and dislike of bright lights, drowsiness, joint pains and fits. If you suspect symptoms then please contact your local GP without delay. Remember, the risks of contracting meningitis are extremely small and, with proper medical intervention, the vast majority of people will make a full recovery. Dental Service Back to top University Dental Hospital, Higher Cambridge Street. Tel: 0161 275 6666 Facilities for emergency dental treatment are available at the Dental Hospital, Casualty Dept 08:15 10:30. Out of hours, weekends and public holidays emergency dental treatment is available from the Dental Department at Manchester Royal Infirmary (MRI). Outside of these hours and in the event of severe problems attend the accident and emergency department at Manchester Royal Infirmary (MRI - see above).

Universities UK (UUK) Code of Practice & The UK Accreditation Network: The University of Manchester owned and managed residences comply with the regulations set by the Universities UK (UUK) code of practice. For more information regarding the UUK code of standards for university halls of residence (covering England and Wales only) visit: www.universitiesuk.ac.uk/acop, www.nusonline.co.uk/info/housing or www.uukcode.info The information contained in this guide is correct at the time of going to press. The University of Manchester policy however is one of continuous improvement and we reserve the right to modify any details. The University of Manchester, Oxford Road, Manchester. M13 9PL, Tel: 0161 275 2000 www.manchester.ac.uk

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Security & Student Advisory Services

Campus Police Office Back to top The Campus Police Office is situated in the Refectory Concourse, Oxford Road. Call in 11:00 -15:00 Tuesday or 16:00 19:00 Thursday to: Report an incident Have an informal chat Seek advice Telephone: 0161 275 7042 to leave a message or email PC Scott Schofield on police@manchester.ac.uk Campus Security Services Back to top Main Security Lodge (24 hours) 0161 306 9966 or 0800 838907 Fallowfield: Firs security Lodge (24 hours) 0161 257 2493 or 0800 838907 Students' Union Back to top The Students' Union offers help and advice on virtually everything, including welfare, academic, legal, health, funding and immigration problems. General Enquiries: 0161 275 2930 / 0161 200 3280 Welfare: 0161 275 2945 / 0161 200 3298 Academic Affairs: 0161 275 2988 / 0161 200 3289 Overseas Students: 0161 275 2746 / 0161 200 3287 Nightline (20.00 - 08.00) a confidential telephone service run by the Students' Union during term time only: 0161 275 2983/4 Advisory Services Back to top Experienced members of the University's staff are available to help you with any problems affecting your studies or queries about your course. These are in addition to your departmental or faculty tutor and your hall Tutor. Central Academic Advisory Service University Place, Block 2, First Floor Tel: 0161 275 3033 Email: caas@manchester.ac.uk Mon Fri. 10:00 16:00 Accommodation Office Back to top University Place, Oxford Road, Block 2, First Floor Tel: 0161 275 2888 Email: accommodation@manchester.ac.uk Website: www.manchester.ac.uk/accommodation Mon Fri. 09:00 17:00 Help and information are provided on obtaining accommodation in University of Manchester owned or managed halls of residence. Advice is also available on transfers between University Residences. Manchester Student Homes Back to top Unit 1-3, Ladybarn House, Moseley Rd, Fallowfield, Manchester, M14 6ND. Tel: 0161 275 7680 Website: www.manchesterstudenthomes.com Email: msh@manchester.ac.uk Student Union approved internet house-hunting bureau and information and advice service for private sector accommodation. Careers Service Back to top The University of Manchester Crawford House, Booth Street East, Manchester, M13 9QS Tel: 0161 275 2828 Website: www.studentnet.manchester.ac.uk/careers Open 09:00 - 17:00 For help in finding part time and vacation work during your course and permanent jobs and further study when you graduate. Impartial advice on the range of options open to you from doing a postgraduate degree, to starting your own business, to taking a year out, it also provides assistance with completing CVs, application forms and developing interview techniques. Equal Opportunities Back to top For enquiries and assistance on discrimination on the grounds of race, age, sexuality, gender, religious or political belief and personal and sexual harassment. Tel: 0161 275 2680 Grants and Loans Student Support Services Tel: 0161 275 2084 / 2735
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International Students' Welfare Back to top The University's International Students' welfare officers are responsible for co-ordinating the academic, welfare and support arrangements for all overseas students and can provide general advice and help with immigration and visa queries. Email: gerry.bell@manchester.ac.uk Website: www.manchester.ac.uk/international/supportservices/ International Society Back to top The society is a thriving centre for International and British students in the Manchester area. Members represent countries all over the world. Each year there are approximately 3,000 students from more than 130 countries. Each semester there is a varied programme of social and cultural activities including day trips around the country, barbeques, parties, national evenings and quiz nights. We offer a wide range of language classes including English, French, German, Italian, Mandarin, Arabic, Spanish, Portuguese and Russian. Meals and snacks are available in our caf each weekday from 10:00 17:.30. William Kay House, 327 Oxford Road, Manchester, M13 9PG Tel: 0161 275 4959/Fax: 0161 275 7696 Email: int.soc@manchester.ac.uk Website: www.internationalsociety.org.uk

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Equality and diversity

Back to top

The University of Manchester is committed to an environment that values and celebrates the diverse nature of its population, which is key to the vision of Manchester 2015, 'The Strategic Plan of the University of Manchester'. We will take positive steps to achieve equality in the workplace and we are committed to both meeting and exceeding our obligations under equality legislation. Vision for the future The President and Vice-Chancellor of The University of Manchester, Professor Alan Gilbert, is leading a bold and exciting plan - the Manchester 2015 Agenda, which aims to make The University of Manchester one of the top 25 universities in the world. View ADVANCING THE MANCHESTER 2015 AGENDA for more info. We are committed to providing a positive working and learning environment free from discrimination, harassment, or victimisation on the grounds of gender, race, disability, spent criminal convictions (where there is no exemption from the legal provisions in place), sexual orientation, religion and beliefs, socioeconomic background or age, where all staff and students are treated with respect and dignity. The University of Manchester Accommodation Service is proud to work with THE SHAW TRUST, CHANGING FACES & MACMILLAN CANCER SUPPORT Changing Faces is the leading UK charity that supports and represents people who have disfigurements to the face, hand or body from any cause. We were founded in 1992 by James Partridge OBE, Chief Executive, who was injured in a car fire when he was 18 years old. Today we have a team of 25 professionals with expertise in psychology, education, employment, health and social care, media and campaigning. Our work involves: Providing personal support for children, young people, adults and families Working with schools, employers, health and social care professionals to ensure a culture of inclusion for people with disfigurements Campaigning for social change by working with the media, government and opinion leaders. Call us on 0845 4500 275 Or visit: http://www.changingfaces.org.uk Read Kellies student story here We will seek to ensure that all staff and students have equal access to the full range of institutional facilities and adjustments to working and learning practices are considered wherever possible in order to accommodate a more diverse University community. For more information visit http://www.campus.manchester.ac.uk/equalityanddiversity/

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Harassment Discrimination and Bullying Back to top The University is committed to providing an environment free from direct or indirect discrimination, harassment, or victimisation on the grounds of disability, gender, race, nationality, ethnic origin, cultural practice, sexual orientation, religion or belief, marital or parental status, dependents, socioeconomic background, age or spent criminal convictions (where there is no exemption from the legal provisions in place), where all members of its community are treated with respect and dignity. All members of the University community are required to treat all colleagues and customers in a friendly, courteous and dignified manner. The University of Manchester will not tolerate any form of harassment, discrimination or bullying by any members of its community. All staff and students have a right to complain in confidence if they believe that they are being harassed whilst working or studying. No member of the University community is expected to tolerate what they genuinely believe to be harassment, discrimination or bullying. This Policy can also be used to deal with complaints from visitors or members of the public. Any cases of harassment, discrimination and bullying will be taken very seriously by the University and, where necessary the appropriate procedure will be used to investigate complaints. Similar arrangements will be used in dealing with complaints made by or against visitors to the University. Cases of proven harassment, discrimination or bullying may be treated as a disciplinary offence where it is not possible to reach a compromise or resolution. Some cases of harassment, discrimination or bullying if proven could result in dismissal for staff members or expulsion for students. A copy of the Dignity at Work & in Study policy may be obtained from your Hall Warden or by telephoning 0161 306 5857. Alternatively details are available on the equality and diversity website www.manchester.ac.uk/equalityanddiversity

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Halls of Residence Index

Allen Hall Ashburne Hall Broomcroft House Canterbury Court Dalton Ellis Hall Firs Villa George Kenyon Hall (formerly University Place Hall) Grosvenor Group Including Bowden Court, Grosvenor Place, Grosvenor Street Building & Ronson Hall Horniman House Hulme Hall including Burkhardt House Lambert Hall & Fairfield Hall Linton House Oak House Opal Gardens Opal Hall Owens Park Pankhurst Richmond Park Sheavyn House St. Anselm Hall St. Gabriels Hall Victoria Hall Weston Hall Whitworth Park including Vaughan House Woolton Hall Wright Robinson Hall
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32 32 34 34 35 36 36 37 38 39 40 41 42 43 44 45 46 46 47 48 49 50 50 51 52 53

Universities UK (UUK) Code of Practice & the UK Accreditation Network: The University of Manchester owned and managed residences comply with the regulations set by the Universities UK (UUK) code of practice. For more information regarding the UUK code of standards for university halls of residence (covering England and Wales only) visit: www.universitiesuk.ac.uk/acop, www.nusonline.co.uk/info/housing or www.uukcode.info The information contained in this guide is correct at the time of going to press. The University of Manchester policy however is one of continuous improvement and we reserve the right to modify any details. The University of Manchester, Oxford Road, Manchester. M13 9PL, Tel: 0161 275 2000 www.manchester.ac.uk

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Allen Hall

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Your address: Allen Hall, Room Number/Block Name 281 Wilmslow Road, Fallowfield Manchester, M14 6HT, UK Accommodation Each block in Allen Hall, Newman, More and Teilhard, has forty study bedrooms divided between three corridors. Each corridor has a utility room, a kitchen and a bathroom with bath, showers and toilets. The kitchens have a cupboard for every resident and also have a cooker, microwave, kettle and fridge. The study bedrooms are equipped with a washbasin, a bed, a desk and chair, a bookcase and a wardrobe. The utility room has a large sink, an ironing board and iron and a freezer. Each block has a resident tutor. Facilities The Main Building Houses the main kitchen, dining room, launderette, TV room, computer cluster, Chapel, bar and a music room. There are two other rooms that are used primarily for conferences but can be used by students with the permission of the Warden. The bar has a club licence and, as such, can only be used by residents of Allen Hall. Guests must be signed in. Residents are reminded that they are responsible for their guests' conduct. This block also has a resident tutor as well as housing the Warden's flat.

Cleaning staff in general are more than friendly, as is dinner staff. This is what gives the hall such a welcoming and friendly atmosphere.

Student Associations The JCR Committee is elected by the residents to run the social, charitable and sports events in the Hall throughout the year. Members also liaise with the Pastoral and management teams on behalf of the residents. The elected Bar Committee runs the bar with the help of volunteers. Social events include a trip abroad, end of term discos, the Hall Ball and various themed bar nights. In recent years the main charity event of the year has been the Children in Need "Breakfast on the Crossing" when residents, wearing their nightwear, eat their breakfast, at tables, on the side of the main road into Manchester whilst collecting money from the rush hour traffic.

Ashburne Hall

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Your address: Ashburne Hall, Room Number Old Hall Lane, Fallowfield Manchester, M14 6HP, UK Accommodation Ashburne Hall was founded over 100 years ago and while proud of its tradition has kept up with the times! Now it is home to undergraduate students and a few postgraduate students. Ashburne, architecturally distinctive, is set in beautiful grounds and has a relatively tranquil atmosphere. There is an active student-run committee and opportunities to take part in various events each term including a play, concerts, formal ball, international evening,

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exchange dinners and dinners with special themes, and a garden party at the end of the summer term as well as less formal social events and of course sports. The rooms vary in size and about two thirds have washbasins. There is a small kitchen in each corridor which is equipped with a microwave, hob or electric cooker, a kettle and fridgefreezers. All rooms have telephones. Facilities (shared with Sheavyn House) 2 music practice rooms with pianos and a Bechstein grand piano in the Dining Hall which is used for concerts Library Launderettes Small computer cluster Common Rooms with equipment provided by the JCR such as TV, VCR, DVD players and a pool table. All weather sports pitch open March to October Uttley Hall (sports hall) with table tennis

Every one of the hall staff is great. The kitchen staff, the cleaning staff, the tutors and the warden are all helpful when approached.

Student Associations The JCR and the Postgraduate association are student run associations with their own constitution. Through their committees they liaise regularly with the Warden, Tutors and Management to ensure that the various needs of the student body are met. They also arrange the events in Hall including a lively social programme of informal and more formal events and other activities such as an annual play jointly with St. Anselm Hall, concerts, exchange dinners, a formal ball, an international evening and a garden party. In short they are pivotal to student life in Hall. There are also various inter-hall events on campus and Ashburne is twinned with St. Anselm Hall in Victoria Park so that there is a wide spectrum of people to meet.

We encourage members of the Hall to stand for committee positions because it enables you to have a real say in what happens and how things are run. Elections for the key offices are usually held in April/May. Other committee members and representatives are elected annually. There is an active former students association (the Ashburne Association) which ensures continuity of tradition in the Hall and from time to time assists the students in the purchase of items for the Hall. Each year it publishes an annual magazine or newsletter Yggdrassil which gives news of former students, so it is a good way to keep in touch with the Hall once you have left. Scholarships and Bursaries Thanks to the generosity of former students and their families the Hall has a number of scholarships and bursaries. These include an entrance scholarship which is awarded on academic merit each year for three years provided the person remains resident in the Hall. Applications will be invited towards the end of the first semester. There is also an award for female postgraduates (Mary Hope Hogg award) and some hardship funds (including the Uttley Bursary). In addition several travel awards are made in the summer term - details of which will be circulated in the summer term. These awards are made to residents of the Hall and details may be obtained from the Warden's office.

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Broomcroft House
Your address: The White House Flat Number Broomcroft House Ford Lane, Didsbury, Manchester, M20 8RL

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The Lodge Broomcroft House, Ford Lane, Didsbury Manchester, M20 8RL

The Cottage Broomcroft House, Ford Lane, Didsbury Manchester, M20 8RL

Accommodation Broomcroft House is situated next to Broomcroft Hall in attractive and peaceful surroundings, very close to the centre of Didsbury Village, which offers excellent shopping facilities. Direct bus services run to The University of Manchester campus and the City Centre. Broomcroft House provides accommodation for five single students and two couples with children. The accommodation is in three separate locations: The White House, the Lodge and the Cottage. The White House has three self-contained flats. On the first floor, there is a self-contained flat for two people, each having their own bedroom, with a shared bathroom, kitchen and lounge. There is also a self- contained flat on two levels for a couple. The kitchen and lounge/dining room are on the ground floor and the bedroom and bathroom are on the first. The Lodge is a small detached house for a couple. The Cottage has three rooms with en-suite facilities with shared kitchen, lounge/dining room and library/TV room (residents provide own TV). All accommodation is spacious, fully furnished and centrally heated. Students provide their own bedding, towels, cutlery, crockery and cooking utensils. Children cannot be accommodated. Administration For administrative and managerial purposes, Broomcroft House is part of Fallowfield Campus. Keys and fees are administered from the Fallowfield Campus Administration Office. Emergency matters outside office hours should be reported to your Tutor or Security. Please note that Broomcroft Hall is a private residence and therefore the residents are unable to assist with any problems or queries.

Canterbury Court

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Your address: Your room number Canterbury Court , Kent Road East, Victoria Park Manchester, M14 5BX Accommodation Canterbury Court was built in 1992; it is a self catered hall providing en-suite accommodation for 118 male and female students. The Court is made up of two co-joined blocks and residents and pastoral staff share the hall. Every room in Canterbury Court is equipped with Ethernet and a telephone. Facilities Common Room Lounge with Pool Table, Table Football and Games Resident Run Bar Laundry Facilities in Each Block

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Student Association The residents of the Court form an association each year that organises the social and sporting events for the student community as a whole. All residents in the hall are automatically members of the association, but individuals benefit each year from their involvement with the 'RA' and election to positions of responsibility such as President, Secretary, Socials Representative and Sports Secretary. Other members of the hall are involved in helping run the bar and coordinate social events.

Dalton Ellis Hall

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Your address: Room Number, Dalton-Ellis Hall, Conyngham Road, Manchester, M14 5RL Accommodation Dalton Ellis Hall is situated in Victoria Park and was founded in 1876 by the Society of Friends. Although not the first Hall of Residence in a modern university, it has had a longer continuous existence than any other Hall, and, when it moved to its present building in 1882, it was the first purpose-built one. Dalton Ellis is spread over acres of attractive grounds and consists of several buildings; Main Hall, Neild Wing, Sutherland, Graham, Fiddes and Ewings. The majority of the accommodation offers single study rooms with washbasin, although en-suite rooms are available in Sutherland. 1994 saw a large expansion of the Hall with the addition of 80 en-suite rooms in Sutherland (named after the third Principal of Dalton).

The receptionists are always very friendly and helpful. The ladies who serve breakfast are also very friendly and cheerful.

Facilities Common Room Computer Cluster Library Stage Squash, netball and tennis courts Launderette Student Associations Dalton Ellis JCR is the student residents association, independent from hall management, which is run for the benefit of the students and is run by the students. It organizes various sports and social events, provides facilities for the residents of the Hall and represents the residents interests to hall management.

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Firs Villa

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Your address: Firs Villa, Richmond Park Moseley Road, Fallowfield Manchester, M14 6YY Accommodation The Firs Villa is situated on Gunnery Lane in Fallowfield Campus. It is a self-contained fourbedroom detached house located in its own grounds, adjacent to Richmond Park Hall of Residence. The Firs Villa is suitable for four students in three study bedrooms and one smaller bedroom. The residents share a bathroom with bath, shower and WC an additional WC is located downstairs. They also share a kitchen; students need to provide their own cutlery, crockery and saucepans. The house is centrally heated and has a communal living / dining room. Tutors A team of University tutors led by the Warden of Richmond Park assist and advise the residents of Firs Villa. Tutor Contact sheets will be made available on your arrival.

George Kenyon Hall

Your address: Room Number, University Place Hall of Residence Off Booth Street East, Manchester, M13 9PY, UK Accommodation This newest hall of residence provides accommodation for 300 postgraduate students, and is located by Oxford Road and within walking distance of both North and South Campuses and the John Rylands University Library. This self-catered residence is close to University Place which has a Restaurant and caf facility and other central student services. The rooms have en-suite and Ethernet facilities and are arranged in self-contained flats in groups of five. The shared kitchen/lounge area in each flat is equipped with cooker, fridge, freezer, microwave and kettle. Residents are supported by a residential pastoral care team and swipe card controlled security. To provide general assistance there is also a reception desk in the entrance of the Hall; opening times are displayed in the entrance hall. Further administrative assistance is available from the Office at Grosvenor Place residence. The Office staff will be happy to deal with accommodation fee payment matters and queries about contracts. Facilities There is a coin operated Launderette in the Hall.

Students Associations University Place Hall has an active Residents Association committee which works hard to represent the interests of all residents to the pastoral and management teams. In addition it has forged links with other post-graduate halls such as Opal Gardens to share day trips and social events. You are more than welcome to get involved and help make the hall your home.

Reception staff are very helpful and friendly. It is very pleasing to receive a smile or a greeting when away from home!

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Grosvenor Group

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inc. Bowden Court, Grosvenor Place, Grosvenor Street Building and Ronson Hall Your Address: The warden is Full Name Hall Name, Floor and room number a serious credit Grosvenor Street , Manchester, M1 7HR Accommodation The Grosvenor Site services six halls in total, four of which are on the Grosvenor site, (Grosvenor Place, Bowden Court, Ronson Hall and the Grosvenor Street Building - all enclosed within a boundary fence); Opal Hall which lies a short distance away on Cavendish Street and George Kenyon Hall (formerly University Place Hall) at University Place. Together they provide a range of accommodation, from standard to en-suite and from flats to blocks to open-plan. Each hall has its own individual characteristics but together form a residential community.

to the halls! He made the moving in experience fun and calming and has befriended all the students he has met.

GROSVENOR PLACE This was first of the halls to be built on the site when most of the local 19th century housing was cleared from the surrounding area in 1972. It is the largest of the buildings on site with 445 rooms. It also houses the Grosvenor administration office, reception and amenity rooms. Grosvenor Place is divided into open corridors each containing 10 to 15 rooms. Each corridor has its own fitted kitchen, toilets and showers. All study-bedrooms have wash-basins, private telephone points and Ethernet sockets. Grosvenor Place's open walk-through structure provides an opportunity to meet students on neighbouring corridors. BOWDEN COURT Bowden Court opened in 1977 and consists of two identical buildings with self-contained flats. There are 16 flats providing single study bedrooms for 146 residents. Each flat is furnished with a fitted kitchen and dining area, showers and toilets. Each study-bedroom has its own wash-basin, private telephone point and Ethernet socket. RONSON HALL Ronson Hall was opened in 1989 to accommodate a further 94 residents. It consists of a single building containing three staircases, each giving access to four self-contained flats. Each flat accommodates 8 residents and is furnished with a fitted kitchen and dining area, showers and toilets. Each study-bedroom has its own wash-basin, private telephone point and Ethernet socket. GROSVENOR STREET BUILDING The latest addition to the site, the Grosvenor Street Building (GSB to its friends), was opened in July 1994 with room for 182 residents. The building comprises two wings each containing 12 flats, which have an average of eight single study-bedrooms in each. Every flat also has two shower rooms, two toilets and a communal kitchen/dining area. In addition, each room has an Ethernet computer link and a private telephone point. The Halls are self-catering residences, and equipment in your shared fitted kitchen, includes a cooker, a microwave, a fridge freezer, a kettle, an iron and ironing board. You should provide your own crockery, cutlery, utensils, pans, tea towels, detergents and chopping board. All study-bedrooms are fully furnished and centrally heated.

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Facilities The laundrette is located in the basement (on A floor) beneath C block in Grosvenor Place. All machines are coin operated and students must provide their own detergent. There are no facilities for drying hand-washed items. Dryers do not operate between 23:00 and 08:00. Anyone caught damaging the laundry in any way will be barred from using the facilities. Grosvenor Place communal areas include Hardy's Bar (with a pool table and table tennis table), a TV room (with enormous screen) for which residents must exchange their keys for the remote control, a computer cluster room and a large foyer area. Residents Association The Residents' Association exists to foster a community spirit and to help provide social functions within your Hall. In addition it provides for an exchange of information between all residents (including the Pastoral Care staff). Membership of the Association is compulsory, and you will be required to pay the membership fee with your Hall fees. Your active participation in the decisions of the Association is vital if the Association is to succeed in its aims, and it is hoped that all residents will support the activities of the Association, whether or not they are elected as committee members. The R.A. and pastoral staff also provide a number of large events every year for residents. These include introductory parties, R.A. elections, and Christmas celebrations. The Hall and R.A. run a large Ball. Information is distributed to floors and on general notice boards.

Horniman House
Your address: Full Name Flat no, Horniman House, 66 Grafton Street, Manchester, M13 9NT.

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Accommodation Horniman House provides one and two bedroom flats for postgraduate students and their families for 52 weeks. If you are bringing your children with you to Manchester you are reminded that the law does not set a minimum age at which children can be left alone. However, it is an offence to leave a child alone when doing so puts him or her at risk. Please read the Home Alone leaflet from The National Society for the Prevention of Cruelty to Children (NSPCC). Children over the age of two must have their own bedroom. Children should be supervised, such that they do not cause a nuisance to other residents. Cots are NOT provided therefore, if you are going to need a cot for your child you must either bring your own or purchase on arrival. If residents wish to have a television in their flat they are responsible for providing their own television and must purchase a valid TV Licence. For further information regarding TV Licence the contact telephone number is: 0300 790 6078. Facilities Grove House is the social and administrative centre of Horniman House, where the Administration Offices, Warden, Tutors, Residents' Association and Residents' lounge are based, as well as a wide range of amenities. In the older part of the building you will find a music room with piano, a reading room, a quiet room and the Warden's office and lounge. Grove House also has two squash courts, a fitness room, and pool tables. A gym induction is required before use of the gym. Gym inductions will take place during the first weeks of term.

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Horniman House residents also have access to a laundrette on the ground floor. All flats have a telephone socket. You will need to pay a connection charge and buy or hire a handset from the telephone company. All charges are your own responsibility, and when you move out you must contact BT to disconnect the telephone. The contact telephone number for BT to set up your account is: 0800 800 150. Once you have made arrangements with BT you must inform the Administration Office at Grove House. There is a Pram Store on the ground floor of Horniman House. It is to be used for the safekeeping and storage of prams and pushchairs only, outside of this room, any prams or pushchairs found on corridors or landings will be removed and may be claimed from Grove House on production of proof of ownership. Other goods left there will be removed and may be reclaimed from Grove House on production of proof of ownership. The digital code number is available to bone fide owners of prams on application to the Tutors' Office. Social Events The tutors support the organisation of a number of social events and work closely with the resident's association.

Hulme Hall (Back to top) (Back to Index) including Burkhardt House

Your address: House, Level, Room Number, (e.g. Christie CG.23), Hulme Hall Oxford Place, Manchester, M14 5RR, UK Accommodation Hulme Hall occupies a pleasant leafy site of some seven acres, two miles south of the centre of Manchester. The largest of the traditional catered halls; it is only a ten minute walk from the main university campus. A mixed Hall, Hulme provides accommodation for 450, mainly undergraduate, students. The Hall comprises of seven "Houses" or blocks. The oldest building is Houldsworth, built in 1907, with Oaklands, Christie, Greenwood, Plymouth and Birley being added in 1967. These blocks all have study bedrooms arranged on a corridor basis. Burkhardt is the newest building; with its en-suite rooms arranged in flats of 8 or 10, it was completed in 1994. All study bedrooms have a telephone and points for data connection. There are formal dinners approximately once a month and gowns must be worn to these. Manchester undergraduate gowns are provided. Activities and facilities Hulme Hall residents can participate in a host of hall activities and events throughout the year. Team games are played enthusiastically with the Hall being represented in many University sporting leagues and competitions. Cultural activities include plays, choirs, orchestras and groups enjoying a wide variety of music and literature. Facilities include a squash court, multi-gym, tennis courts/ five a side football pitch, table

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tennis tables, a pool table, several pianos, a drum kit and an organ. There is a bar with Freeview, a Wii and Xbox and a study/quiet room, coin-operated laundry facilities and a bank cash machine. As well as providing accommodation for students the Hall also has a busy conference timetable, residential during the vacations and with day conferences all year round. Junior Common Room Club (JCR) The Halls Junior Common Room Club or JCR as it is more commonly known is our residents' association. The JCR exists to foster a community spirit and to help provide social functions, sporting activities and cultural events for residents. All residents are automatically members of the JCR. The executive officers of the JCR are all student residents elected by student residents. Hulme Hall Trust Fund We are fortunate at Hulme Hall to have a Hulme Hall Trust Fund, which annually funds exhibitions. These take the form of awards for contribution to the Hulme Hall community and travel scholarships.

Lambert Hall & Fairfield Hall (Back to top) (Back to Index)

Your address: Full Name Flat and Room Number, Lambert and Fairfield Hall Granby Row, Manchester, M60 7LH Accommodation Lambert and Fairfield Hall is a self-catered residence with en-suite shower and toilet facilities in each study bedroom and with rooms grouped into flats sharing kitchen facilities. Lambert and Fairfield Hall are two separate buildings. Lambert Hall consists of flats A, B and C from levels 2 - 8. The room number for Lambert Hall Flat A, Level 2, room 4 would be LH A2-4. Fairfield Hall consists of flats D, E, F and G, from levels 1 to 8. The room numbering is consistent with Lambert Hall, e.g. FH G3-16. Lambert and Fairfield Hall are owned by the Opal Property Group and leased back to the University. The administration aspect of the hall is looked after by the University. However all aspects of building management are looked after by the Opal Property Group. The University has a good working relationship with the company to ensure that high standards are met. Facilities Fairfield Hall has three common rooms which are available for use by all residents. The RA run film nights on a big screen in term time (see notice boards for dates), they also host hall parties. In Fairfield Hall there is a table football and table tennis table. There is also a small computer cluster for use of residents. There is a launderette located in the basement of Lambert Hall. Student Association The Residents' Association exists to foster a community spirit and to help provide social functions within your Hall. In addition it provides for an exchange of information between all residents (including the Pastoral Care staff). Membership of the Association is compulsory.

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Your active participation in the decisions of the Association is vital if the Association is to succeed in its aims, and it is hoped that all residents will support the activities of the Association, whether or not they are elected as committee members.

Linton House

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Your address: Room Number, Linton House, 2a Wellington Road, Fallowfield, Manchester, M14 6EQ Accommodation Linton House is a small self-catered hall of residence owned by the University of Manchester and is part of the Fallowfield Campus. The Central Administration Office at Owens Park Hall of Residence is the administrative centre for Linton House. There are 11 standard rooms suitable for single Postgraduate students only. 8 Double Large, 1 Double XL, 10 Double Kitchen/Shower rooms exclusively for couples. There is one x one bedroom flat suitable for a couple with one child up to the age of two years and four Family rooms which are suitable for a couple in which children less than five years of age can be accommodated. All rooms have washbasins and are centrally heated. The double rooms vary in size and facilities and this is The house reflected in the rents charged. The Double Kitchen/Shower cleaner is well rooms have limited private kitchen and shower. All rooms with the exception of the one bedroom flat, share toilet facilities and mannered polite residents have access to shared kitchen and bathroom facilities and very on each floor. Cots are NOT provided therefore, if you are going to need a cot for your child you must either bring your own or purchase on arrival.

If you are bringing your children with you to Manchester you are reminded the law does not set a minimum age at which children can be left alone. However, it is an offence to leave a child alone when doing so puts him or her at risk. Please read the Home Alone leaflet from The National Society for the Prevention of Cruelty to Children (NSPCC). Children over the age of two must have their own bedroom. Children should be supervised, such that they do not cause a nuisance to other residents. Any prams or pushchairs found on corridors or landings will be removed and may be claimed from the Central Administration Office at Owens Park Hall of Residence on production of proof of ownership Facilities There is a reading room available to residents only for study; it is situated opposite the lounge. Coin operated washing machines and tumble dryers are available in the basement for use by residents of Linton House. There is a garage in the basement of Linton House for use by residents. Details including cost are available from Fallowfield Campus Central Reception which is based at Owens Park Hall of Residence. There is also a bicycle rack. Linton House Residents Association (LHRA)

efficient, she is very helpful and goes above and beyond

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The Executive will be elected at the start of the session. LHRA is run by and for the Residents of Linton House. Its main objective is to promote a community spirit among its residents. LHRA also organises parties and other social events. Officers are elected annually.

Oak House

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Your address: Flat Number / Name of Court, Oak House, 1 Moseley Road, Fallowfield, Manchester Your Postcode: Holly Court M14 6GA Chestnut Court M14 6GA Sycamore Court M14 6GB Maple Court M14 6HX Beech Court M14 6HX Accommodation Oak House accommodation consists of standard bedrooms grouped in flats of eight bedrooms split onto two levels. The lower level contains four bedrooms, WC, shower room with two hand basins; the upper level has the remaining four bedrooms, WC, bathroom with over bath shower and two hand basins.

All the members of the security team that I have dealt with have performed a terrific job on every occasion. It gives me great confidences knowing that they are such professionals takes complaints seriously and respond so quickly.

Each study bedroom contains a bed, wardrobe, bookcase, desk/study table and waste bin. A communal kitchen/dining area is shared by each flat and contains fitted units, larder fridge, chest freezer, microwave, kettle, cooker, iron, ironing board, mop, bucket and vacuum cleaner. Facilities Squirrels (Amenity Building 1) Squirrels Bar contains a large bar facility with an events hall. Within this setup, a large screen projection facility is available for important sports events. The hall is also used for RA events, club nights and a comedy club. The building also contains a Games Room with a number of pool tables and two Squash Courts. On the lower floor, a launderette is available for the use of residents

Carill House (Amenity Building 2) Located in Carill House on the first floor are the post boxes. Also available are two reading rooms for quiet study and a music room containing two pianos (owned by the Residents Association). The Warden's Office and the Residents Association Office are also located here, as are a small number of meeting rooms. Student Associations Oak House Residents Association (OHRA) is run by and for the residents of Oak House. OHRA provides a forum for Management/Student debate and has been instrumental in obtaining various improvements to the student flats. It is also involved in the consultation processes regarding further improvement to Hall and Campus facilities.

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The most important function of OHRA is the organisation of numerous and wide ranging social events, such as Welcome Week, regular Club Nights, the Squirrels Comedy Club, Day Trips (Blackpool or Alton Towers for example) and similar events. In the OHRA Executive, there are a number of elected positions. Elections are held annually around October. If you wish to become a member of the Executive please contact existing members in the OHRA Office in Carill House, meet them during one of the events or leave a message for them in their post box. Michael Jealous Memorial Fund Applications are invited from undergraduate and postgraduate student residents at Oak House for an award from the above Fund. Michael Jealous was an undergraduate student at the University of Manchester who graduated with a degree in Computer Science in 1996. Following his graduation he obtained employment as a computer programmer in Southampton. In January 1997 he drowned in a tragic accident. In his final year at Manchester Michael was a resident of Oak House and his parents established this fund in his memory, to give some relief to student financial hardship. Application forms can be obtained from your Tutor. The application form is a very brief double A4 page. The closing date for applications is usually the end of January (exact dates will be publicised by your flat tutor). The applicants must be able to show that they are suffering some financial hardship. It is important to note that the Michael Jealous award comes in addition to major hardship awards offered by the University. Please contact your Tutor if you wish to discuss hardship issues more privately.

Opal Gardens

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Your address: Full name Flat , Room Number, Court, Opal Gardens 2 Hope Road Anson Road , Victoria Park, Manchester There is a different postcode depending on your block. are as follows: Kilburn Court M14 5ET Williams Court M14 5EU Philips Court M14 5EW Brotherton Court M14 5EX Security Lodge M14 5ES These

Accommodation Opal Gardens, opened in September 1998, is a residence managed by the University of Manchester and Opal Property Group aiming to provide accommodation with modern facilities in pleasant surroundings. The residence is owned by Opal Property Group, who are responsible for all matters relating to the fabric of the residence and the services provided, such as heating, hot water, security and the laundrette. The four blocks have 24 hour security and swipe card controlled entry. The residence provides self-catered en-suite accommodation arranged in self-contained flats, mainly in groups of four. The shared kitchen/lounge is well equipped with cooker, fridge, freezer, microwave, toaster, kettle, iron and ironing board. Facilities

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The building that houses the common room, computer cluster and welfare office is open 24 hours a day and is the main area for residents to meet. It contains the following: one public BT telephone; a subsidised photocopying machine; a giant screen for movie nights and the showing of sports events; and a small computer cluster. Soft drinks and confectionary vending machines are situated near the bike shed and opposite these you can find the coin operated laundrette.

Student Association The Residents' Association exists to foster a community spirit and to help provide social functions within your Hall. In addition it provides for an exchange of information between all residents (including the Pastoral Care staff). Elections for the committee are held in October and working closely with the Tutor Team the RA have in recent years run trips all over the UK plus hosted a wide variety of social events more details can be found on the OG RA website: www.opalgardens.net

The staff here seem extremely friendly and I have to say that they have been very helpful whenever I needed their help.

Opal Hall

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Your address: Full Name Opal Hall, Flat and room number 51 Cavendish Street, Manchester, M15 6BB Accommodation Opal Hall is situated a short distance to the west of the Grosvenor Group of Halls on the corner of Cavendish Street and Cambridge Street. En-suite study bedrooms are arranged in flats with common room and kitchen facilities shared between six to eight students. Each study bedroom has an Ethernet computer link for access to the university network and has a private telephone. The Hall operates as a full member of the Grosvenor Residences, sharing amenities and administration facilities. As a self-catered residence the equipment provided in your shared fitted kitchen includes a cooker, a microwave, a fridge freezer, a kettle, a toaster, an iron and ironing board. You should provide your own crockery, cutlery, utensils, pans, tea towels, detergents and chopping board. Facilities There is a launderette located in Opal Hall. All machines are coin operated and students must provide their own detergent. Student Associations

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The Residents' Association exists to foster a community spirit and to help provide social functions within your Hall. In addition it provides for an exchange of information between all residents (including the Pastoral Care staff). Membership of the Association is compulsory, and you will be required to pay the membership fee with your Hall fees. Your active participation in the decisions of the Association is vital if the Association is to succeed in its aims, and it is hoped that all residents will support the activities of the Association, whether or not they are elected as committee members. The R.A. and pastoral staff also provide a number of large events every year for residents. These include introductory parties, R.A. elections, and Christmas celebrations. The Hall and R.A. run a large Ball. Information is distributed to floors and on general notice boards.

Owens Park

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Your address: Owens Park, HOUSE/FLOOR/ROOM 293 Wilmslow Road, Fallowfield, Manchester, M14 6HD, UK Accommodation Owens Park provides accommodation for 1,056 Students and is supported by a Pastoral care team. Study bedrooms are either in three or four-storey Courts (Tree, Green, Little and Mall) or in the 18-storey Tower. The Courts are sub-divided into Houses, with 40-60 study/bedrooms and a small flat for the resident House Tutor. Houses have common rooms, and on each floor (usually with 10-15 study/bedrooms) there are bathroom/shower/toilet facilities, a small kitchen where drinks and snacks can be prepared. Houses are mixed, but students are usually housed on separate single-sex floors or wings. The reception is open for 24 hours a day, 365 days a year. Facilities There is a large networked computer cluster with dedicated computer facilities for disabled students. The launderette is located in Little Court. The site has a licensed bar which holds 850 and large meeting rooms which may be used for concerts, debates, discos, ballroom dancing, films, lectures, meetings and plays. Student Associations Owens Park Students Association (OPSA) provides residents with a variety of social events including sporting competitions, bar quizzes, film shows, discos and the yearly OP Ball. Membership is open to all residents. The OPSA General Committee consists of an Executive (twelve elected officers) and 23 elected House Representatives (one for each house). Elections take place for House Representatives at the beginning of the session and for the Executive in April and November. Meetings are held weekly and all are invited to attend.

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Pankhurst Court

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Your address: Your room number Pankhurst Court , Denison Road, Victoria Park Manchester, M14 5BX Accommodation Pankhurst Court was built in the late 1990s; it is a self catered hall providing en-suite accommodation for 113 male and female students. The Court is made up of two co-joined blocks and residents and pastoral staff share the hall. Every room in Pankhurst Court is equipped with Ethernet and a telephone. Facilities (located next door in Canterbury Court include) Common Room Lounge with Pool Table, Table Football and Games Resident Run Bar Laundry Facilities in Each Block Student Association The residents of the Court form an association each year that organises the social and sporting events for the student community as a whole. All residents in the hall are automatically members of the association, but individuals benefit each year from their involvement with the 'RA' and election to positions of responsibility such as President, Secretary, Socials Representative and Sports Secretary.

Richmond Park
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Your Address: Flat/Court , Richmond Park, Moseley Road Fallowfield, Manchester, M14 6YY Accommodation Richmond Park is a modern self-catering complex completed in 1994. Its unique design offers light, spacious buildings set in attractive landscaped grounds. Based in the centre of the Fallowfield Campus, Richmond Park is adjacent to the popular residences of Oak House and Owens Park and is within close proximity to the Armitage Sports Centre. It lies just 250m from Wilmslow Road with a frequent bus service to the University and city centre. The residence consists of Poplar and Willow Court comprising of 8 blocks each housing 64 students. Each flat contains 8 individual study bedrooms all with private bathroom facilities comprising shower, toilet and wash basin. A communal kitchen/dining area is shared in each flat. The kitchen provides the following equipment: cookers, refrigerators/freezers, kettle, microwave and an iron and board. Cleaning equipment including a vacuum is provided. Facilities Launderette Bar Public Toilets (including Disabled facilities) Student Associations

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Richmond Park Residents Association (RIPRA). If you wish to be a member of the Executive Committee please contact existing members in the RIPRA Office or leave a message for them in their post box. In October, elections will take place to fill a number of vacant positions within RIPRA RIPRA is run by the residents and is independent of the management and tutors, providing residents with an opportunity to participate in social events of their own choosing and by integrating residents it helps make Richmond Park more of a community. It provides a forum for discussion and negotiation between the management and residents. The RA aims to provide a number of social events, which enable students to meet each other and make new friends, whilst participating in various activities. You can contact members of the Executive with complaints, suggestions and problems through their office in the amenity block. RiPRA's programme of events depends on what you want and on what you can do to help. Please get involved to make sure that your views are represented and the events that you want are available.

Sheavyn House

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Your address: Flat and Room Number, Sheavyn House Old Hall Lane, Fallowfield, Manchester, M14 6HP, UK Accommodation Sheavyn House which opened in 1996 is a self-catered residence sharing grounds with Ashburne Hall. It has 234 study bedrooms each with its own en-suite shower, wash basin and WC. The rooms are grouped in flats of 9 or 10 people who share a kitchen and living area. Each flat is equipped with cookers, microwave, kettle and fridge-freezer. An iron, ironing board and vacuum cleaner are also provided in each flat. All rooms have telephones. There are also a small number of self-contained bedsits. Meals may be purchased in Ashburne Hall Facilities (shared with Ashburne Hall) 2 music practice rooms with pianos and a Bechstein grand piano in the Dining Hall which is used for concerts Library Launderettes Small computer cluster Common Rooms with equipment provided by the JCR such as TV, VCR , DVD players and a pool table All weather sports pitch open March to October Uttley Hall (sports hall) with table tennis Student Associations

The cleaner is lovely and very approachable not to mention does a great job, she is always very thorough

The JCR is a student run association with its own constitution. Through the committee it liaises regularly with the Warden, Tutors and Management to ensure that the various needs of the student body are met. They also arrange the events in Hall including a lively social programme of informal and more formal events and other activities such as an annual play jointly with St Anselm Hall, concerts, exchange dinners, a formal ball, an international evening and a garden party. In short they are pivotal to student life in Hall. There are also various inter-hall events on campus so that there is a wide spectrum of people to meet.

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We encourage members of the Hall to stand for committee positions because it gives you a real say in what goes on and you can even influence changes. Elections for the main officers are held in April/May. Other committee members and representatives are elected in October. Scholarships and Bursaries Some of the awards (in particular the entrance scholarship and travel awards) detailed under Ashburne Hall are also available to Sheavyn Residents.

St. Anselm Hall

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Your address: Room Number, Block, St Anselm Hall Kent Road East, Victoria Park, Manchester, M14 5BX Accommodation St Anselm Hall was founded in 1907 and has long been a close knit community. The Hall caters for a wide range of interests and activities, and there is scope for every member of Hall to be active and contribute in some way to how life in the community works. The hall prides itself on the high degree of student participation, especially in the fiercely proud sports teams (including overseas tours), in the cellar club bar, annual events as well as society led activities. The hall is catered and provides single study bedrooms with washbasins. Toilets, bathrooms, showers and kitchens are shared. Facilities & Student Associations All residents in St Anselm Hall are members of the Junior Common Room, which is responsible for the upkeep and improvement of the facilities on offer. These include the squash court, multi-gym, snooker room, table-tennis facilities and TV room. Team Sports play an important part in hall life. St Anselm Hall fields sports teams in all the major team sports and the JCR provides team shirts. Other sports equipment should be provided by members of Hall themselves. All sporting activities are co-ordinated by the A.U. Secretary. Members of the JCR run the Cellar Club Bar - a licensed private club; its membership consists of all resident members of St Anselm Hall. The Chairman is the Warden. The Club is controlled by an elected committee and is administered by elected student officers under the leadership of the Cellar Treasurer. The lounge of the Cellar Bar is also available to members of Hall for their own private parties. The Hall library subscribes to a number of periodicals, which are available on open access in the Library and which should not be removed from it. The Library also stocks a range of key reference books, text books and books for leisure reading and access can be gained to these through the student Librarian or another member of the library committee. New items are added to the library each year based on student recommendations. The hall has a number of Intellectual Societies including the venerable History Society, which has its own membership and Secretary. In addition the JCR sustains Debating, Scientific, Music, Political and Theological and Philosophical Societies, each with its own Secretary. Each

I love the formal dinners as it sets the hall apart. It also encourages people into a strong close group of friends and provides a place and time where you can easily chat and catch up with what everyone has been doing in the day. It goes a long way to making the community spirit within the hall so strong

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year the hall produces a Hall Play, in conjunction with our sister Hall, Ashburne Hall. The Hall also has had, over recent years, a successful Jazz Band and is keen to encourage performing arts students. The hall chapel has in recent years doubled as a band rehearsal venue and the organ and piano are also well used. The affairs of the JCR are governed by its own constitution and are administered by an annually elected committee, headed by the President, Junior Treasurer and Secretary.

St. Gabriels Hall

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Your address: Woodthorpe: Flat Number, Room Number Main Building, Room Number Saint Gabriels Hall 1-3 Oxford Place, Manchester M14 5RP Accommodation St Gabriel's Hall is unique in being a residence for women students only. It is a catered hall in a collegiate style and is a small hall of residence with just over 100 residents. The size and singularity of the hall enables a special ethos that is shared by all the students and staff. The ethos is built on respect and support of each other. We are proud of the fact that for many women residents their stay at St Gabriel's is the first time that they make the decisions to effect and control the environment in which they live. Within this supportive setting each person is encouraged to develop their talents and to try out new things. Everyone is encouraged to be active and create events that the whole community can enjoy. We enjoy learning from each other and finding out and sharing knowledge from local regions, and the far corners of the world. We all value our geographical, cultural, religious and linguistic diversity and enjoy sharing events including Hall Celebration Dinners for occasions such as Christmas, St Gabriel's Day, Chinese New Year, Diwali (the Hindu Festival of Light), St Patricks Day and Eid at the end of the Muslim fasting month of Ramadan. The Cook has made Special Celebration Dinners There are some occasions in the year when all residents are expected to eat together at 18:00, dates to be advised, with smart casual dress, (no denim jeans or sportswear). On these occasions waitress service is provided by volunteers from Hall, organised by JCR Secretary Facilities Library with two computers The Chapel - a spacious room that is used for meetings of different student society groups, evening classes and hall concerts. This room has a piano (a second piano is available in the dining hall area) and an organ, use of this space by students for a music practice area is also encouraged. Multi faith prayer and meditation room with library including the Bible, the Koran, and the Gita, teachings of the Buddha and some words of wisdom from the Dalai Lama Hall Fitness Room (There is an annual charge for those who wish to use it, payable on arrival) Tennis Court Television room (residents provide TV) in the Main Building where residents can watch terrestrial channels and videos Common Room with table tennis, and satellite television Eily May's Bad Habit ' - the licensed bar

amazing food this year. Hats off to her

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Student Associations Each student pays a subscription to the Junior Common Room (JCR). This is used to provide a wide range of social and cultural events for residents. The subscription is collected as part of your Hall fee payments. There are a whole range of activities from sporting and fitness to theatre and cinema. There will be information on all of these available when you arrive in Hall.

Victoria Hall

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Your address: Full Name Your Flat & Room number, Victoria Hall 281 Upper Brook Street, Manchester, M13 0FZ Accommodation Victoria Hall is a self-catered Hall offering en-suite accommodation grouped in flats of four. Each kitchen and lounge is furnished with equipment including cooker, fridge freezer, microwave; toaster and kettle you do not need to bring your own crockery and cutlery but you are welcome to do so if you wish. A television is provided in each lounge as are an ironing board and iron. Ethernet facility is available in each room for which an additional charge is levied as follows: Base package (4mb) Max package (25mb) Elite package (50mb) 160 240 480

Residents of these rooms are supported by a pastoral care team, 24 hour caretaking, security and CCTV. Please note that residents are required to purchase a licence for the lounge television. These are issued by the TV Licensing Authority - all payments and enquiries should be made directly to them and not Victoria Hall. All the televisions are provided with a Sky TV package.

Weston Hall

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Your address: Room, Flat Number, Weston Hall of Residence Sackville Street, Manchester, M1 3BB Accommodation Conveniently located in the centre of Manchester on the North campus, Weston Hall consists of both undergraduate and postgraduate rooms. Weston Hall is home to students from a wide range of backgrounds, countries and cultures. Flats comprise of 8 bedrooms with shared kitchen and lounge facilities. Weston is a selfcatered Hall and each kitchen and each lounge is furnished with equipment including cookers, fridge freezers, microwaves, kettles, irons and ironing boards, although you are expected to provide your own crockery and cooking utensils. All bedrooms are single study bedrooms and are en-suite. Ethernet facility is available in each room.. Several rooms are designed to cater for the needs of students with a disability.

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Weston Hall is owned by the Opal Property Group and leased back to the University. The administration aspect of the hall is looked after by the University. However all aspects of building management are looked after by the Opal Property Group. The University has a good working relationship with the company to ensure that high standards are met. Replacement Keys/Fob can be obtained but a charge will be raised without exception including if the loss was due to theft. The charge for lost Keys is 35.00 & the charge for lost Fob is 25.00 = 60.00 total Facilities Launderette facilities are available on the ground floor of the Residence and all machines are coin operated. Student Associations There is also a Residents' Association within Weston, actively organising a wide range of sports, competitions and social events throughout the academic year. Membership for the RA is compulsory and the membership fee is incorporated in within your Residential fees. Committee members are elected by residents and all residents are eligible and encouraged to apply for committee positions. Throughout the year, the pastoral team and RA will organise social events such as Welcome Events and the Christmas Ball, information for which will be distributed within the Hall. There is a common room area with audio/visual facilities; various events for students, including themed evenings, take place throughout the year.

Whitworth Park including Vaughan House

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Your address: Whitworth Park Full Name House name, Flat No., Room No., Whitworth Park Student Residences, Grove House, 316 Oxford Road, Manchester, M13 9WJ Vaughan House Full Name Flat No., Vaughan House, 8 Portsmouth Street, Manchester M13 9GB.

Accommodation The Whitworth Park group of residences comprise of a vibrant community of over a thousand undergraduate and postgraduate students living on the main site, further postgraduate accommodation is close by at Vaughan House.

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The staff in grove house have always seemed particularly nice, as have the hall wardens.

The main Whitworth Park site provides single study bedroom accommodation with Ethernet facilities in shared flats of 7 or 8 people for 40 weeks for undergraduates and 51 weeks for postgraduates. The Halls are self-catered residences, and equipment is provided in your shared kitchen, including a cooker, a microwave, a fridge freezer, a kettle, and an iron and ironing board. You should provide your own crockery, cutlery, utensils, pans, tea towels, detergents and chopping board.

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Facilities Grove House is the social and administrative centre of Whitworth Park. The Wardens, Residential Tutors and Residents' Association are based in Grove House, as well as a wide range of amenities you will also find the mailboxes, a music room with piano, a reading room, a quiet room, the bar, the fitness room, squash courts and launderette and the computer cluster. A gym induction is required before use of the gym. Gym inductions will take place during the first weeks of term. Student Associations Whitworth Park Residents' Association (WPRA) is the organisation that is dedicated to entertaining you from Welcome Week to the post-exam parties. We aim to provide you with the opportunity to make the most of your time in University Halls by hosting great parties, sporting events and cultural trips as well as administrating residential facilities such as the gym. The WPRA is run by students for students and hopes that you will put forward ideas for events you would like to see. You are automatically a member, so make sure you attend as many of the events as possible; most are completely free and the ones that are not are heavily subsidised. We ensure that there will be something that appeals to all of you - including those of you that are teetotal or sports mad. The schedule of events begins at the end of September with a lavish Students Party, although returning students are also welcome. Running through October and November there will be 'cultural trips' as well as football, rugby and hockey tournaments. Perhaps you would like to represent the Halls in one of the sports teams, such as football or rugby 7s? Thrown in along the way will be theme nights in the Whitworth Park bar, as well as seasonal parties to bring some welcome relaxation time from all the studying. The first semester will culminate in a generous Christmas party that will provide copious amounts of Christmas Spirit for all. The second semester will follow the same structure as the first, with different sports, trips and of course those seasonal parties!

Woolton Hall

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Your Address: Block Room Number, Woolton Hall Whitworth Hall, Whitworth Lane, Fallowfield, Manchester, M14 6WS Accommodation Woolton Hall provides accommodation for postgraduate and undergraduate students in very attractive grounds. The study/bedrooms are split between six residential houses Cavendish, Lindsay, Morley, Spencer, Ashley and the Bungalow. Cavendish, Lindsay, Morley, and Spencer each accommodate 45 students and one tutor. Ashley House accommodates fifteen students and the bungalow four. Both Ashley House and the Bungalow are self-catered, 51-week lets and are only used for Post Graduate students. Ethernet is available in all rooms. Facilities In the main building there is a Dining Room, Library, Launderette, Television Room (residents to provide TV) and Junior Common Room. The Junior Common Room also houses the licensed bar which is open most evenings during pre-arranged hours to students of Woolton Hall and their guests. Student Associations

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Student affairs are organised by the JCR Committee, which is elected each year. Membership of the JCR is expected of all residents and an annual subscription is added to the first term's fees. There are regular parties in the bar and a fortnightly pub quiz. The Junior Common Room also organises a number of sports teams.

Wright Robinson Hall

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Wright Robinson Hall Full Name Wright Robinson Hall, Floor and room number Altrincham Street, Manchester, M1 7JA Accommodation Wright Robinson is a tower block providing accommodation for 163 residents. Bedrooms offer the facilities of a single study room with washbasin. Each corridor has toilet/shower facilities. In Wright Robinson the corridors are single sex. The Halls are self-catering residences, the equipment provided in your shared fitted kitchen, includes a cooker, a microwave, a fridge freezer, a kettle, an iron and ironing board. You should provide your own crockery, cutlery, utensils and pans. Facilities There is a laundrette located in the Hall. All machines are coin operated and students must provide their own detergent. There is a drying area in Wright Robinson Hall. There is a large common room on ground level. Residents Association The Residents' Association exists to foster a community spirit and to help provide social functions within your Hall. In addition it provides for an exchange of information between all residents (including the Pastoral Care staff).

Membership of the Association is compulsory, and you will be required to pay the membership fee with your Hall fees. Your active participation in the decisions of the Association is vital if the Association is to succeed in its aims, and it is hoped that all residents will support the activities of the Association, whether or not they are elected as committee members. The R.A. and pastoral staff also provide a number of large events every year for residents. These include introductory parties, R.A. elections, and Christmas celebrations. The Hall and R.A. run a large Ball. Information is distributed to floors and on general notice boards.

The staff at the reception are very nice. Also the lady that cleans is very friendly

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Appendix I

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The University of Manchesters Policy on dealing with enquiries from third parties about our students including those in residence. The University receives many enquiries about students and we take great care when assessing what information can and can't be divulged and discussed. You may not think of yourself as a third party when you are contacting us with a concern about your son, daughter, relative or friend, but, as adults, all of our students are entitled to be confident that their personal information is properly handled in accordance with the Data Protection Act 1998. What we can't do Unless we have the person's specific consent to do so, we are unlikely to enter into a discussion about an individual student's: Well-being Whereabouts Academic progress or results Nor will we provide their address, telephone number or any other contact information. What we can do We may take your contact details so that we can make enquiries and return your call. We will be happy to provide general information about the University's services or facilities and our systems for providing support to our students. The information below may be helpful. School websites Counselling Service Disability Support Office Hall pastoral care Academic Advisory Service Office of Student Support and Services If the person you are enquiring about is studying with us, we may pass on a message on your behalf, or we may ask them to contact you. We won't necessarily confirm to you whether or not they are studying with us. Where an enquiry about a student causes us concern we will pursue it until we are satisfied as to the well-being of the individual student. In circumstances where we have determined that there is reason to be concerned about a student, we may then discuss that person's situation with third parties. Where our enquiries have established that there is no need for concern, we may tell you, but we will not give details. Staff are trained to be helpful but cautious, and to make the best interests of the student their priority.

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