EMOTIONAL INTELLIGENCE AND ITS
IMPORTANCE IN WORKPLACE
Emotional intelligence proved to be an important component in
leadership. It is an inner ability of a person to perceive emotions of
other people, help to manage and control these emotions. The great
impact of emotional intelligence at work is hard to measure. Leaders
and managers with a high level of emotional intelligence are
exceptionally good in handing different work situations and stress.
Emotional intelligence helps people to understand others better and
manage their own emotions at the same time. One of the main
elements of emotional intelligence is self-awareness. Self-awareness
is a sense of an understanding all aspects of its own emotions, strong
and weak sides. At the same time Self-regulation is also important a
person with a high EQ can maturely reveal her emotions and exercise
restraint when needed. Instead of squelching her feelings, she
expresses them with restraint and control. Emotionally intelligent
people are self-motivated. They're not motivated simply by money or
a title. They are usually resilient and optimistic when they
encounter disappointment and driven by an inner ambition. A
person who has empathy has compassion and an understanding of
human nature that allows him to connect with other people on an
emotional level. The ability to empathize allows a person to provide
great service and respond genuinely to others’ concerns. People skills
is also important because it is noted that the people who are
emotionally intelligent are able to build rapport and trust quickly with
others on their teams. They avoid power struggles and backstabbing.
They usually enjoy other people and have the respect of others around
them.
"A leader’s intelligence has to have a strong emotional component. He/she
has to have high levels of self-awareness, maturity and self-control."
One of the most important and essential qualities of leadership needed
in today's multigenerational business world is Emotional Intelligence
(El). El is a "people smart' type of intelligence it enables an individual
to read a person and provide the right kind of emotional feedback and
responses to that person's needs. Leaders who demonstrate strong
emotional
intelligence are able to improve project performance because they
focus on the individuals within a team rather than simply or exclusively
on goals and procedures El allows one to be person-centred, oriented
towards responding to emotional cues that the other is consciously or
unconsciously displaying in their words, behaviour, body language,
and communications. Effective use of El can help organizations to
promote a stronger workplace culture, stronger teams, and stronger
performance overall. In a multigenerational workplace environment
where in conflicts might arise with teams as a result of disparate
worldviews, attitudes, ethics, belief systems, expectations, and needs
of individual team members, an El approach can help project
managers to overcome the disconnect that some employees may feel
at work. Leaders set the tone of their organization. If they lack
emotional intelligence, it could have more far-reaching consequences,
resulting in lower employee engagement and a higher turnover rate.
While you might excel at your job technically, if you can’t effectively
communicate with your team or collaborate with others, those
technical skills will get overlooked. By mastering emotional
intelligence. As we all know that the effective leadership is critical
for achieving business goals. In the modern workplace characterized
by open communication and teamwork, a leader must understand their
followers and know how to motivate them properly. That’s why the
business world has been paying an increased attention to “emotional
intelligence”,
At last I want to conclude by saying that Emotional intelligence no
doubts seem to be the missing link that would lead to success on a
personal level as well as success in the workplace. No one wants to
be around a person who cannot quite grasp the extent of his strengths
and weaknesses. So, having an Emotional intelligence is very
important not only for personal relation but also for workplace.
