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HPE Networking Support Portal

The HPE Networking Support Portal provides instructions for activating licenses, downloading firmware, and creating cases or RMAs. Users can activate licenses by entering their order and confirmation numbers, and download firmware by selecting product categories. For RMAs, users need to fill out forms with device details and recipient information to initiate the process.

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33 views11 pages

HPE Networking Support Portal

The HPE Networking Support Portal provides instructions for activating licenses, downloading firmware, and creating cases or RMAs. Users can activate licenses by entering their order and confirmation numbers, and download firmware by selecting product categories. For RMAs, users need to fill out forms with device details and recipient information to initiate the process.

Uploaded by

Ali
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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HPE Networking Support Portal

https://networkingsupport.hpe.com/home

Activate License
`

Scroll down, Click on License Management System.


Scroll down and Click License Activation.

Insert order number & confirmation number, then click load


Choose license that want to activate, insert Serial number & friendly name, then checklist

License already activate, and you get the Activation Key


Firmware Download

On Portal, choose software And Document Search

Then choose the products category


Choose firmware, you can use filters to search easier, then click download.
Create Case / RMA

Choose Case Management.

Then, click Create Case.


Fill in the form, then click submit.

Create RMA

Chose Hardawawre Troubleshoting and replacement (Online RMA).


Then click Request an RMA.

Type serial number of the problematic device.


Select Option for the problem device.

Fill in the consignee data required for the RMA process.


Fill in the data of the recipient's address.

Make sure all the data is correct and then create a case.

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