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This document outlines the limited warranty for various heating and air conditioning models provided by Daikin, covering defects in materials and workmanship under normal use and maintenance. It specifies the conditions for warranty coverage, including the necessity of registration for extended warranty benefits, and details the exclusions and limitations of the warranty. Additionally, it includes arbitration clauses for dispute resolution and information on warranty service procedures.

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allisonaxe
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
18 views11 pages

Pwcahpqg

This document outlines the limited warranty for various heating and air conditioning models provided by Daikin, covering defects in materials and workmanship under normal use and maintenance. It specifies the conditions for warranty coverage, including the necessity of registration for extended warranty benefits, and details the exclusions and limitations of the warranty. Additionally, it includes arbitration clauses for dispute resolution and information on warranty service procedures.

Uploaded by

allisonaxe
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 11

LIMITED WARRANTY

Models: ACNF, ARUF, ASPT, AMST, AVPEC, AVPTC, AWST,


AWUF, AWUT, MBVC, AMVT, AMVE, AHVE, MBVB, MBVK
Except as otherwise provided in this document, if this heating What Problems Does This Warranty Cover?
or air conditioning unit has not been properly registered, all This warranty covers defects in materials and workmanship
references in this document to “the warranty,” “this warranty,” that appear under normal use and maintenance.
or any similar construction, refer solely and exclusively to the
Initial Term Warranty (defined below). If this heating or air Other Warranties
conditioning unit has been properly registered (and any other This warranty is in lieu of all other express warranties. ANY
applicable conditions set forth in this document are satisfied), IMPLIED WARRANTIES BY DAIKIN, INCLUDING BUT NOT
all such references refer to the Initial Term Warranty together LIMITED TO WARRANTIES OF MERCHANTABILITY AND
with the Registered Additional Term Warranty (defined below). FITNESS FOR PARTICULAR PURPOSE, ARE LIMITED TO THE
DURATION OF THIS WARRANTY. Some states and provinces do
Who Is Providing The Warranty? not allow limitations on how long an implied warranty lasts, so
This warranty is provided to you by Daikin Comfort the above limitation may not apply to you.
Technologies Manufacturing, L.P. (“Daikin”), which warrants
all parts of this heating or air conditioning unit, as described What Problems Does This Warranty Not Cover?
below. Daikin is not responsible for:
· Damage or repairs required as a consequence of faulty
To What Type Of Installations Does This Warranty Apply? installation or application.
This warranty applies to heating and air conditioning units · Damage as a result of floods, fires, winds, lightning, natural
installed in owner-occupied residences. Different warranties disasters, accidents, corrosive atmosphere, or other
apply to units installed in residences not occupied by the conditions beyond Daikin’s control.
owner and in commercial properties. · Damage or the need for repairs arising from the use of
components or accessories not compatible with this unit.
Is Registration Required? · Normal maintenance as described in the installation and
Registration is strongly urged. As set out below, Initial Term operating manual, such as cleaning of the coils, filter
Warranty coverage is available to owners who have not cleaning and/or replacement, and lubrication.
registered, but Registered Additional Term Warranty coverage · Parts or accessories not supplied or designated by the
is only available to registered owners. TO REGISTER, GO TO manufacturer.
WWW.GOODMANMFG.COM OR WWW.AMANA-HAC.COM · Damage or the need for repairs resulting from any improper
OR WWW.DAIKINCOMFORT.COM AND CLICK “PRODUCT use, maintenance, operation, or servicing.
· Damage or failure of the unit to start due to interruption,
REGISTRATION.” If you are a California, Florida, or Quebec
surge, or fluctuation in electrical service or inadequate
resident, please refer to the “California, Florida, And Quebec
electrical service.
Residents” section below.
· Any damage, or the need for any repairs, caused by frozen
or broken water pipes, water damage, moisture intrusion,
What Units Does This Warranty Not Cover?
mold or other biological growth.
This warranty does not apply to:
· Changes in the appearance of the unit that do not affect its
· Units that are ordered over the Internet, by telephone, or
performance.
by other electronic means unless the unit is installed by a
· Replacement of fuses and replacement or resetting of circuit
dealer adhering to all applicable federal, state, and local
breakers.
codes, policies, and licensing requirements.
· Damage or the need for repairs resulting from the use
· Units that are installed outside the United States, its
of unapproved refrigerant types or used or recycled
territories, or Canada. refrigerant.
· Units that are operated in incomplete structures.
· Units that are installed in buildings other than owner-
occupied residences, such as non-residential buildings or
residences not occupied by the owner.

For further information about this warranty,


contact Homeowner Support by mail to Part No. PWCAHPQG
19001 Kermier Road, Waller, Texas 77484. 07/2024

1
LIMITED WARRANTY
Models: ACNF, ARUF, ASPT, AMST, AVPEC, AVPTC, AWST,
AWUF, AWUT, MBVC, AMVT, AMVE, AHVE, MBVB, MBVK
When Does Warranty Coverage Begin? The replacement of a part under this warranty does not
Warranty coverage begins on the “installation date.” The extend the warranty period. In other words, Daikin warrants
installation date is one of three dates depending on the a replacement part only for the period remaining under the
circumstances of purchase: applicable warranty on the original part.
(1) For units installed in a newly constructed residence, the
installation date is the date the owner purchases the What Will Daikin Do To Correct Problems?
residence from the builder. Daikin will, except as set forth below, furnish a replacement
(2) For units installed in existing residences, the installation part, without charge for the part only, to replace any part
date is the date that the unit is originally installed. that is found to be defective due to workmanship or materials
(3) Except for California residents, if the date the owner under normal use and maintenance during the warranty
purchases the residence from the builder or the date period. Furnishing of the replacement part is Daikin’s only
the unit is originally installed cannot be verified, the responsibility under this warranty.
installation date is three months after the manufacture
date. The first four digits of the serial number (YYMM) If a replacement part is not available due to changes in any
on the unit indicate the manufacture date. For example, law, regulation, technology, refrigerant or other reason, Daikin
a serial number beginning with “2407” indicates the unit will provide the latest part available during the warranty
was manufactured in July 2024. period. However, installation of the latest part available may
require changes to or replacement of other components
How Long Does Warranty Coverage Last? and/or accessories to your heating, ventilation and air
Registration is not required to obtain warranty coverage, but conditioning (“HVAC”) system that you will be responsible for
registration entitles the owner to the Registered Additional changing or replacing at your expense.
Term Warranty referred to in the following paragraph. If the
unit is not registered, the warranty on all parts lasts for a THE APPLICABLE REMEDIES DESCRIBED IN THIS SECTION ARE
period of up to 5 YEARS after the installation date (the “Initial DAIKIN’S ONLY RESPONSIBILITIES, AND THE OWNER’S ONLY
Term Warranty”). REMEDIES, FOR ANY BREACH OF THIS WARRANTY OR ANY
IMPLIED WARRANTY.
If the unit is properly registered online within 60 days after
the installation date, an additional warranty (the “Registered What Won’t Daikin Do To Correct Problems?
Additional Term Warranty”) is provided. Daikin will not pay for:
· Labor, freight, or any other cost associated with the service,
Except for units installed in Texas or Florida, the Registered repair, or operation of the unit, the deinstallation of any
Additional Term Warranty lasts for as long as the original defective part, or the installation of any replacement part.
registered owner or his or her spouse (“registered owner”) · Electricity or fuel costs, or increases in electricity or fuel
own and reside in the residence in which the unit was costs, for any reason, including additional or unusual use of
originally installed, for a period of up to 10 YEARS after the supplemental electric heat.
installation date, for all parts. For units installed in Texas or · Lodging or transportation charges.
Florida, the Registered Additional Term Warranty lasts for · Refrigerant.
a period of up to 10 YEARS after the installation date for all
parts. WHETHER ANY CLAIM IS BASED ON NEGLIGENCE OR OTHER
TORT, BREACH OF WARRANTY OR OTHER BREACH OF
Neither the Initial Term Warranty nor the Registered CONTRACT, OR ANY OTHER THEORY, NEITHER DAIKIN NOR
Additional Term Warranty, if applicable, continues after the ANY OF ITS AFFILIATES SHALL IN ANY EVENT BE LIABLE FOR
unit is removed from the location where it was originally INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING
installed. BUT NOT LIMITED TO LOST PROFITS, LOSS OF USE OF A UNIT,
EXTRA UTILITY EXPENSES, OR DAMAGES TO PROPERTY.
If you are a California, Florida, or Quebec resident, please refer
to the “California, Florida, And Quebec Residents” section
below. Part No. PWCAHPQG
07/2024

2
LIMITED WARRANTY
Models: ACNF, ARUF, ASPT, AMST, AVPEC, AVPTC, AWST,
AWUF, AWUT, MBVC, AMVT, AMVE, AHVE, MBVB, MBVK
Some states and provinces do not allow the exclusion or warranty upon the unit, or the unit’s condition. It also
limitation of incidental or consequential damages, so the includes determination of the scope or applicability of
above exclusion may not apply to you. this Arbitration Clause. The arbitration requirement
applies to claims in contract and tort, pursuant to
How Can The Owner Receive Warranty Service? statute, or otherwise.
If there is a problem with the unit, contact a licensed 3. CLASS-ARBITRATION WAIVER: ARBITRATION IS
contractor. HANDLED ON AN INDIVIDUAL BASIS. IF A DISPUTE
IS ARBITRATED, YOU AND WE EXPRESSLY WAIVE ANY
To receive a replacement part, a licensed contractor RIGHT TO PARTICIPATE AS A CLASS REPRESENTATIVE
must bring the defective part to a Daikin heating and air OR CLASS MEMBER ON ANY CLASS CLAIM YOU MAY
conditioning products distributor. HAVE AGAINST US OR WE AGAINST YOU, OR AS A
PRIVATE ATTORNEY GENERAL OR IN ANY OTHER
For more information about the warranty, write to REPRESENTATIVE CAPACITY, TO THE MAXIMUM
Homeowner Support, 19001 Kermier Road, Waller, Texas EXTENT PERMITTED BY LAW. YOU AND WE ALSO
77484. WAIVE ANY RIGHT TO PARTICIPATE IN ANY CLASS OR
REPRESENTATIVE ACTION IN ANY FORM, INCLUDING
This warranty gives you specific legal rights, and you may also ANY CLASS ARBITRATION, OR ANY CONSOLIDATION OF
have other rights that vary from state to state or province to INDIVIDUAL ARBITRATIONS.
province. 4. Discovery and Other Rights: Discovery and rights to
appeal in arbitration are generally more limited than in
California, Florida, And Quebec Residents a lawsuit. This applies to both you and us. Other rights
California, Florida, and Quebec residents do not need to that you or we would have in court may not be available
register the product in order to get all of the rights and in arbitration. Please read this Arbitration Clause and
remedies of registered owners under this warranty, but for consult the rules of the arbitration organizations listed
California and Quebec residents, Registered Additional Term below for more information.
Warranty coverage is only available to the original owner of 5. SMALL CLAIMS COURT OPTION: YOU MAY CHOOSE
this unit and his or her spouse. The arbitration provisions of TO LITIGATE ANY DISPUTE BETWEEN YOU AND
this warranty shall not apply to residents of Quebec. ANY OF US IN SMALL CLAIMS COURT, RATHER
THAN IN ARBITRATION, IF THE DISPUTE MEETS ALL
Where Can Any Legal Remedies Be Pursued? REQUIREMENTS TO BE HEARD IN SMALL CLAIMS
ARBITRATION CLAUSE. IMPORTANT. PLEASE REVIEW THIS COURT.
ARBITRATION CLAUSE. IT AFFECTS YOUR LEGAL RIGHTS. 6. Governing Law: For residents of the United States,
1. Parties: This arbitration clause affects your rights the procedures and effect of the arbitration will be
against Daikin Comfort Technologies North America, Inc. governed by the Federal Arbitration Act (9 U.S.C. § 1 et
and any of its subsidiaries, including but not limited to seq.) rather than by state law concerning arbitration.
Daikin Comfort Technologies Manufacturing, L.P., and its For residents of Canada, the procedures and effect
or their employees or agents, successors, or assigns, all of the arbitration will be governed by the applicable
of whom together are referred to below as “we” or “us” arbitration law of the province in which you purchased
for ease of reference. your unit. The law governing your substantive warranty
2. ARBITRATION REQUIREMENT: EXCEPT AS STATED rights and other claims will be the law of the state
BELOW, ANY DISPUTE BETWEEN YOU AND ANY or province in which your unit was installed. Any
OF US SHALL BE DECIDED BY NEUTRAL, BINDING court having jurisdiction may enter judgment on the
ARBITRATION RATHER THAN IN COURT OR BY JURY arbitration award.
TRIAL. “Dispute” will be given the broadest possible 7. Rules of the Arbitration: If the amount in controversy
meaning allowable by law. It includes any dispute, is less than $250,000, the arbitration will be decided
claim, or controversy arising from or relating to your by a single arbitrator. If the amount in controversy
purchase of this heating or air conditioning unit, any is greater than or equal to $250,000, the arbitration
Part No. PWCAHPQG
07/2024

3
LIMITED WARRANTY
Models: ACNF, ARUF, ASPT, AMST, AVPEC, AVPTC, AWST,
AWUF, AWUT, MBVC, AMVT, AMVE, AHVE, MBVB, MBVK
will be decided by a panel of three arbitrators. The 10. Survival and Enforceability of this Arbitration Clause:
arbitrator(s) will be chosen pursuant to the rules of the This Arbitration Clause shall survive the expiration
administering arbitration organization. United States or termination, or any transfer, of the warranty
residents may choose JAMS (1920 Main Street, Ste. on your unit. If any part of this Arbitration Clause,
300, Irvine, CA 92614, www.jamsadr.com) or, subject except waivers of class-action rights, is found to be
to our approval, any other arbitration organization. unenforceable for any reason, the remainder of this
In addition, Canadian residents may choose the ADR clause and the warranty shall remain enforceable. If,
Institute of Canada (234 Eglinton Ave. East, Suite 405, in a case in which class-action allegations have been
Toronto, Ontario, M4P 1K5, www.amic.org). These made, the waiver of class-action rights under this
organizations’ rules can be obtained by contacting warranty is found to be unenforceable with respect to
the organization or visiting its website. If the chosen any part of the dispute, the parts of the dispute as to
arbitration organization’s rules conflict with this which the waiver of class-action rights have been found
Arbitration Clause, the provisions of this Arbitration unenforceable will be severed and will proceed in court
Clause control. The award of the arbitrator(s) shall be without reference or application of this Arbitration
final and binding on all parties. Clause. Any remaining parts will proceed in arbitration.
8. Location of the Arbitration Hearing: Unless applicable
law provides otherwise, the arbitration hearing for
United States residents will be conducted in the federal
judicial district in which you reside (in your hometown
area) or, for Canadian residents, in the province in
which you reside, and if you choose, will be in person.
9. Costs of the Arbitration: Each party is responsible for its
own attorney, expert, and other costs and fees unless
applicable law requires otherwise. Notwithstanding the
preceding sentence, and unless applicable law requires
otherwise, if you are a consumer under the JAMS
rules: (a) if you initiate arbitration, Daikin will pay your
share of the costs and fees charged by the arbitration
organization and arbitrator(s) beyond the first $200;
and (b) if Daikin initiates arbitration, Daikin will pay all
costs and fees charged by the arbitration organization
and arbitrator(s).

Part No. PWCAHPQG


07/2024

4
NON-OWNER OCCUPIED RESIDENCE WARRANTY
Models: ACNF, ARUF, ASPT, AMST, AVPEC, AVPTC, AWST,
AWUF, AWUT, MBVC, AMVT, AMVE, AHVE, MBVB, MBVK
Except as otherwise provided in this document, if this heating What Problems Does This Warranty Cover?
or air conditioning unit has not been properly registered, all This warranty covers defects in materials and workmanship
references in this document to “the warranty,” “this warranty,” that appear under normal use and maintenance.
or any similar construction, refer solely and exclusively to the
Initial Term Warranty (defined below). If this heating or air Other Warranties
conditioning unit has been properly registered (and any other THIS WARRANTY IS PROVIDED IN LIEU OF ANY OTHER
applicable conditions set forth in this document are satisfied), WARRANTIES, WHETHER BY DAIKIN OR ANY OF ITS
all such references refer to the Initial Term Warranty together AFFILIATES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED
with the Registered Additional Term Warranty (defined below). WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
Who Is Providing The Warranty?
This warranty is provided to you by Daikin Comfort What Problems Does This Warranty Not Cover?
Technologies Manufacturing, L.P. (“Daikin”), which warrants Daikin is not responsible for:
all parts of this heating or air conditioning unit, as described · Damage or repairs required as a consequence of faulty
below. installation or application.
· Damage as a result of floods, fires, winds, lightning, natural
To What Type Of Installations Does This Warranty Apply? disasters, accidents, corrosive atmosphere, or other
This warranty applies to heating and air conditioning units conditions beyond Daikin’s control.
installed in residences not occupied by the owner. Different · Damage or the need for repairs arising from the use of
warranties apply to units installed in owner-occupied components or accessories not compatible with this unit.
residences and in commercial properties. · Normal maintenance as described in the installation and
operating manual, such as cleaning of the coils, filter
Is Registration Required? cleaning and/or replacement, and lubrication.
Registration is strongly urged. As set out below, Initial Term · Parts or accessories not supplied or designated by the
Warranty coverage is available to owners who have not manufacturer.
registered, but Registered Additional Term Warranty coverage · Damage or the need for repairs resulting from any improper
is only available to registered owners. TO REGISTER, GO TO use, maintenance, operation, or servicing.
WWW.GOODMANMFG.COM OR WWW.AMANA-HAC.COM · Damage or failure of the unit to start due to interruption,
OR WWW.DAIKINCOMFORT.COM AND CLICK “PRODUCT surge, or fluctuation in electrical service or inadequate
REGISTRATION.” If the unit is installed at a Florida Residential electrical service.
Real Property (defined below), please refer to the “Units · Any damage, or the need for any repairs, caused by frozen
Located At Florida Residential Real Property” section below. or broken water pipes, water damage, moisture intrusion,
mold or other biological growth.
What Units Does This Warranty Not Cover? · Changes in the appearance of the unit that do not affect its
This warranty does not apply to: performance.
· Units that are ordered over the Internet, by telephone, or · Replacement of fuses and replacement or resetting of circuit
by other electronic means unless the unit is installed by a breakers.
dealer adhering to all applicable federal, state, and local · Damage or the need for repairs resulting from the use
codes, policies, and licensing requirements. of unapproved refrigerant types or used or recycled
· Units that are installed outside the United States, its refrigerant.
territories, or Canada.
· Units that are operated in incomplete structures. When Does Warranty Coverage Begin?
· Units that are installed in buildings other than residences Warranty coverage begins on the “installation date.” The
not occupied by the owner, such as non-residential buildings installation date is one of two dates:
or owner-occupied residences. (1) The installation date is the date that the unit is originally
installed.

Part No. PWCAHPQG


07/2024

5
NON-OWNER OCCUPIED RESIDENCE WARRANTY
Models: ACNF, ARUF, ASPT, AMST, AVPEC, AVPTC, AWST,
AWUF, AWUT, MBVC, AMVT, AMVE, AHVE, MBVB, MBVK
(2) If the date the unit is originally installed cannot be What Will Daikin Do To Correct Problems?
verified, the installation date is three months after the Daikin will furnish a replacement part, without charge for the
manufacture date. The first four digits of the serial part only, to replace any part that is found to be defective
number (YYMM) on the unit indicate the manufacture due to workmanship or materials under normal use and
date. For example, a serial number beginning with “2407” maintenance during the warranty period. Furnishing of the
indicates the unit was manufactured in July 2024. replacement part is Daikin’s only responsibility under this
warranty.
How Long Does Warranty Coverage Last?
Registration is not required to obtain warranty coverage, but THE APPLICABLE REMEDIES DESCRIBED IN THIS SECTION ARE
registration entitles the owner to the Registered Additional DAIKIN’S ONLY RESPONSIBILITIES, AND THE OWNER’S ONLY
Term Warranty referred to in the following paragraph. If the REMEDIES, FOR ANY BREACH OF THIS WARRANTY OR ANY
unit is not registered, the warranty on all parts lasts for a IMPLIED WARRANTY.
period of up to 5 YEARS after the installation date (the “Initial
Term Warranty”). What Won’t Daikin Do To Correct Problems?
Daikin will not pay for:
If the unit is properly registered online within 60 days after · Labor, freight, or any other cost associated with the service,
the installation date, an additional warranty (the “Registered repair, or operation of the unit, the deinstallation of any
Additional Term Warranty”) is provided and lasts for as long defective part, or the installation of any replacement part.
as the original registered owner (“registered owner”) owns · Electricity or fuel costs, or increases in electricity or fuel
the residence in which the unit was originally installed, for costs, for any reason, including additional or unusual use of
a period of up to 10 YEARS after the installation date, for all supplemental electric heat.
parts. The limitation of Registered Additional Term Warranty · Lodging or transportation charges.
coverage to the original registered owner does not apply to · Refrigerant.
any owner of a (1) one, two, three, or four-family residence,
or a residential unit in a multiunit structure in which title to WHETHER ANY CLAIM IS BASED ON NEGLIGENCE OR OTHER
an individual residential unit is transferred to the owner of the TORT, BREACH OF WARRANTY OR OTHER BREACH OF
residential unit under a condominium or cooperative system, CONTRACT, OR ANY OTHER THEORY, NEITHER DAIKIN NOR
located in Texas, or (2) single-family dwelling, duplex, triplex, ANY OF ITS AFFILIATES SHALL IN ANY EVENT BE LIABLE FOR
quadruplex, condominium unit, or cooperative unit located in INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING
Florida (“Florida Residential Real Property”). BUT NOT LIMITED TO LOST PROFITS, LOSS OF USE OF A UNIT,
EXTRA UTILITY EXPENSES, OR DAMAGES TO PROPERTY.
Neither the Initial Term Warranty nor the Registered
Additional Term Warranty, if applicable, continues after the How Can The Owner Receive Warranty Service?
unit is removed from the location where it was originally If there is a problem with the unit, contact a licensed
installed. contractor.

If the unit is installed at a Florida Residential Real Property, To receive a replacement part, a licensed contractor
please refer to the “Units Located At Florida Residential Real must bring the defective part to a Daikin heating and air
Property” section below. conditioning products distributor.

The replacement of a part under this warranty does not For more information about the warranty, write to
extend the warranty period. In other words, Daikin warrants Homeowner Support, 19001 Kermier Road, Waller, Texas
a replacement part only for the period remaining under the 77484.
applicable warranty on the original part.

Part No. PWCAHPQG


07/2024

6
NON-OWNER OCCUPIED RESIDENCE WARRANTY
Models: ACNF, ARUF, ASPT, AMST, AVPEC, AVPTC, AWST,
AWUF, AWUT, MBVC, AMVT, AMVE, AHVE, MBVB, MBVK
Units Located At Florida Residential Real Property 5. SMALL CLAIMS COURT OPTION: YOU MAY CHOOSE
A unit installed at a Florida Residential Real Property does not TO LITIGATE ANY DISPUTE BETWEEN YOU AND
need to be registered in order for the owner to get all of the ANY OF US IN SMALL CLAIMS COURT, RATHER
rights and remedies of registered owners under this warranty. THAN IN ARBITRATION, IF THE DISPUTE MEETS ALL
REQUIREMENTS TO BE HEARD IN SMALL CLAIMS
Where Can Any Legal Remedies Be Pursued? COURT.
ARBITRATION CLAUSE. IMPORTANT. PLEASE REVIEW THIS 6. Governing Law: For residents of the United States,
ARBITRATION CLAUSE. IT AFFECTS YOUR LEGAL RIGHTS. the procedures and effect of the arbitration will be
1. Parties: This arbitration clause affects your rights governed by the Federal Arbitration Act (9 U.S.C. § 1 et
against Daikin Comfort Technologies North America, Inc. seq.) rather than by state law concerning arbitration.
and any of its subsidiaries, including but not limited to For residents of Canada, the procedures and effect
Daikin Comfort Technologies Manufacturing, L.P., and its of the arbitration will be governed by the applicable
or their employees or agents, successors, or assigns, all arbitration law of the province in which you purchased
of whom together are referred to below as “we” or “us” your unit. The law governing your substantive warranty
for ease of reference. rights and other claims will be the law of the state
2. ARBITRATION REQUIREMENT: EXCEPT AS STATED or province in which your unit was installed. Any
BELOW, ANY DISPUTE BETWEEN YOU AND ANY court having jurisdiction may enter judgment on the
OF US SHALL BE DECIDED BY NEUTRAL, BINDING arbitration award.
ARBITRATION RATHER THAN IN COURT OR BY JURY 7. Rules of the Arbitration: If the amount in controversy
TRIAL. “Dispute” will be given the broadest possible is less than $250,000, the arbitration will be decided
meaning allowable by law. It includes any dispute, by a single arbitrator. If the amount in controversy
claim, or controversy arising from or relating to your is greater than or equal to $250,000, the arbitration
purchase of this heating or air conditioning unit, any will be decided by a panel of three arbitrators. The
warranty upon the unit, or the unit’s condition. It also arbitrator(s) will be chosen pursuant to the rules of the
includes determination of the scope or applicability of administering arbitration organization. United States
this Arbitration Clause. The arbitration requirement residents may choose JAMS (1920 Main Street, Ste.
applies to claims in contract and tort, pursuant to 300, Irvine, CA 92614, www.jamsadr.com) or, subject
statute, or otherwise. to our approval, any other arbitration organization.
3. CLASS-ARBITRATION WAIVER: ARBITRATION IS In addition, Canadian residents may choose the ADR
HANDLED ON AN INDIVIDUAL BASIS. IF A DISPUTE Institute of Canada (234 Eglinton Ave. East, Suite 405,
IS ARBITRATED, YOU AND WE EXPRESSLY WAIVE ANY Toronto, Ontario, M4P 1K5, www.amic.org). These
RIGHT TO PARTICIPATE AS A CLASS REPRESENTATIVE organizations’ rules can be obtained by contacting
OR CLASS MEMBER ON ANY CLASS CLAIM YOU MAY the organization or visiting its website. If the chosen
HAVE AGAINST US OR WE AGAINST YOU, OR AS A arbitration organization’s rules conflict with this
PRIVATE ATTORNEY GENERAL OR IN ANY OTHER Arbitration Clause, the provisions of this Arbitration
REPRESENTATIVE CAPACITY, TO THE MAXIMUM Clause control. The award of the arbitrator(s) shall be
EXTENT PERMITTED BY LAW. YOU AND WE ALSO final and binding on all parties.
WAIVE ANY RIGHT TO PARTICIPATE IN ANY CLASS OR 8. Location of the Arbitration Hearing: Unless applicable
REPRESENTATIVE ACTION IN ANY FORM, INCLUDING law provides otherwise, the arbitration hearing for
ANY CLASS ARBITRATION, OR ANY CONSOLIDATION OF United States residents will be conducted in the federal
INDIVIDUAL ARBITRATIONS. judicial district in which you reside (in your hometown
4. Discovery and Other Rights: Discovery and rights to area) or, for Canadian residents, in the province in
appeal in arbitration are generally more limited than in which you reside, and if you choose, will be in person.
a lawsuit. This applies to both you and us. Other rights 9. Costs of the Arbitration: Each party is responsible for its
that you or we would have in court may not be available own attorney, expert, and other costs and fees unless
in arbitration. Please read this Arbitration Clause and applicable law requires otherwise. Notwithstanding the
consult the rules of the arbitration organizations listed preceding sentence, and unless applicable law requires
below for more information. Part No. PWCAHPQG
07/2024

7
NON-OWNER OCCUPIED RESIDENCE WARRANTY
Models: ACNF, ARUF, ASPT, AMST, AVPEC, AVPTC, AWST,
AWUF, AWUT, MBVC, AMVT, AMVE, AHVE, MBVB, MBVK
otherwise, if you are a consumer under the JAMS
rules: (a) if you initiate arbitration, Daikin will pay your
share of the costs and fees charged by the arbitration
organization and arbitrator(s) beyond the first $200;
and (b) if Daikin initiates arbitration, Daikin will pay all
costs and fees charged by the arbitration organization
and arbitrator(s).
10. Survival and Enforceability of this Arbitration Clause:
This Arbitration Clause shall survive the expiration
or termination, or any transfer, of the warranty
on your unit. If any part of this Arbitration Clause,
except waivers of class-action rights, is found to be
unenforceable for any reason, the remainder of this
clause and the warranty shall remain enforceable. If,
in a case in which class-action allegations have been
made, the waiver of class-action rights under this
warranty is found to be unenforceable with respect to
any part of the dispute, the parts of the dispute as to
which the waiver of class-action rights have been found
unenforceable will be severed and will proceed in court
without reference or application of this Arbitration
Clause. Any remaining parts will proceed in arbitration.

Part No. PWCAHPQG


07/2024

8
COMMERCIAL WARRANTY
Models: ACNF, ARUF, ASPT, AMST, AVPEC, AVPTC, AWST,
AWUF, AWUT, MBVC, AMVT, AMVE, AHVE, MBVB, MBVK
Who Is Providing The Warranty? · Damage or the need for repairs resulting from any improper
This warranty is provided to you by Daikin Comfort use, maintenance, operation, or servicing.
Technologies Manufacturing, L.P. (“Daikin”), which warrants · Damage or failure of the unit to start due to interruption,
all parts of this heating or air conditioning unit, as described surge, or fluctuation in electrical service or inadequate
below. electrical service.
· Any damage, or the need for any repairs, caused by frozen
To What Type Of Installations Does This Warranty Apply? or broken water pipes, water damage, moisture intrusion,
This warranty applies to heating and air conditioning units mold or other biological growth.
installed in buildings other than residences. Different · Changes in the appearance of the unit that do not affect its
warranties apply to units installed in owner-occupied performance.
residences and in residences not occupied by the owner. · Replacement of fuses and replacement or resetting of
circuit breakers.
What Units Does This Warranty Not Cover? · Damage or the need for repairs resulting from the use
This warranty does not apply to: of unapproved refrigerant types or used or recycled
· Units that are ordered over the Internet, by telephone, or refrigerant.
by other electronic means unless the unit is installed by a
dealer adhering to all applicable federal, state, and local When Does Warranty Coverage Begin?
codes, policies, and licensing requirements. Warranty coverage begins on the “installation date.” The
· Units that are installed outside the United States, its installation date is one of two dates:
territories, or Canada. (1) The installation date is the date that the unit is originally
· Units that are operated in incomplete structures. installed.
· Units that are installed in residential buildings. (2) If the date the unit is originally installed cannot be
verified, the installation date is three months after the
What Problems Does This Warranty Cover? manufacture date. The first four digits of the serial
This warranty covers defects in materials and workmanship number (YYMM) on the unit indicate the manufacture
that appear under normal use and maintenance. date. For example, a serial number beginning with
“2407” indicates the unit was manufactured in July 2024.
Other Warranties
THIS WARRANTY IS PROVIDED IN LIEU OF ANY OTHER How Long Does Warranty Coverage Last?
WARRANTIES, WHETHER BY DAIKIN OR ANY OF ITS The warranty on all parts lasts for a period of up to 5 YEARS
AFFILIATES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED after the installation date.
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. This warranty period does not continue after the unit is re-
moved from the location where it was originally installed.
What Problems Does This Warranty Not Cover?
Daikin is not responsible for: The replacement of a part under this warranty does not ex-
· Damage or repairs required as a consequence of faulty tend the warranty period. In other words, Daikin warrants
installation or application. a replacement part only for the period remaining under the
· Damage as a result of floods, fires, winds, lightning, natural applicable warranty on the original part.
disasters, accidents, corrosive atmosphere, or other
conditions beyond Daikin’s control. What Will Daikin Do To Correct Problems?
· Damage or the need for repairs arising from the use of Daikin will furnish a replacement part, without charge for the
components or accessories not compatible with this unit. part only, to replace any part that is found to be defective
· Normal maintenance as described in the installation and due to workmanship or materials under normal use and
operating manual, such as cleaning of the coils, filter maintenance during the warranty period. Furnishing of the
cleaning and/or replacement, and lubrication. replacement part is Daikin’s only responsibility under this
· Parts or accessories not supplied or designated by the warranty.
manufacturer. Part No. PWCAHPQG
07/2024

9
COMMERCIAL WARRANTY
Models: ACNF, ARUF, ASPT, AMST, AVPEC, AVPTC, AWST,
AWUF, AWUT, MBVC, AMVT, AMVE, AHVE, MBVB, MBVK
THE REMEDIES DESCRIBED IN THIS SECTION ARE DAIKIN’S 2. ARBITRATION REQUIREMENT: EXCEPT AS STATED
ONLY RESPONSIBILITIES, AND THE OWNER’S ONLY REMEDIES, BELOW, ANY DISPUTE BETWEEN YOU AND ANY
FOR ANY BREACH OF ANY WARRANTY. OF US SHALL BE DECIDED BY NEUTRAL, BINDING
ARBITRATION RATHER THAN IN COURT OR BY JURY
What Won’t Daikin Do To Correct Problems? TRIAL. “Dispute” will be given the broadest possible
Daikin will not pay for: meaning allowable by law. It includes any dispute,
· Labor, freight, or any other cost associated with the service, claim, or controversy arising from or relating to your
repair, or operation of the unit, the deinstallation of any purchase of this heating or air conditioning unit, any
defective part, or the installation of any replacement part. warranty upon the unit, or the unit’s condition. It also
· Electricity or fuel costs, or increases in electricity or fuel includes determination of the scope or applicability of
costs, for any reason, including additional or unusual use of this Arbitration Clause. The arbitration requirement
supplemental electric heat. applies to claims in contract and tort, pursuant to
· Lodging or transportation charges. statute, or otherwise.
· Refrigerant. 3. CLASS-ARBITRATION WAIVER: ARBITRATION IS
HANDLED ON AN INDIVIDUAL BASIS. IF A DISPUTE
WHETHER ANY CLAIM IS BASED ON NEGLIGENCE OR OTHER IS ARBITRATED, YOU AND WE EXPRESSLY WAIVE ANY
TORT, BREACH OF WARRANTY OR OTHER BREACH OF RIGHT TO PARTICIPATE AS A CLASS REPRESENTATIVE
CONTRACT, OR ANY OTHER THEORY, NEITHER DAIKIN NOR OR CLASS MEMBER ON ANY CLASS CLAIM YOU MAY
ANY OF ITS AFFILIATES SHALL IN ANY EVENT BE LIABLE FOR HAVE AGAINST US OR WE AGAINST YOU, OR AS A
INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING PRIVATE ATTORNEY GENERAL OR IN ANY OTHER
BUT NOT LIMITED TO LOST PROFITS, LOSS OF USE OF A UNIT, REPRESENTATIVE CAPACITY, TO THE MAXIMUM
EXTRA UTILITY EXPENSES, OR DAMAGES TO PROPERTY. EXTENT PERMITTED BY LAW. YOU AND WE ALSO
WAIVE ANY RIGHT TO PARTICIPATE IN ANY CLASS OR
How Can The Owner Receive Warranty Service? REPRESENTATIVE ACTION IN ANY FORM, INCLUDING
If there is a problem with the unit, contact a licensed ANY CLASS ARBITRATION, OR ANY CONSOLIDATION OF
contractor. INDIVIDUAL ARBITRATIONS.
4. Discovery and Other Rights: Discovery and rights to
To receive a replacement part, a licensed contractor appeal in arbitration are generally more limited than in
must bring the defective part to a Daikin heating and air a lawsuit. This applies to both you and us. Other rights
conditioning products distributor. that you or we would have in court may not be available
in arbitration. Please read this Arbitration Clause and
For more information about the warranty, write to consult the rules of the arbitration organizations listed
Homeowner Support, 19001 Kermier Road, Waller, Texas below for more information.
77484. 5. SMALL CLAIMS COURT OPTION: YOU MAY CHOOSE
TO LITIGATE ANY DISPUTE BETWEEN YOU AND
Where Can Any Legal Remedies Be Pursued? ANY OF US IN SMALL CLAIMS COURT, RATHER
ARBITRATION CLAUSE. IMPORTANT. PLEASE REVIEW THIS THAN IN ARBITRATION, IF THE DISPUTE MEETS ALL
ARBITRATION CLAUSE. IT AFFECTS YOUR LEGAL RIGHTS. REQUIREMENTS TO BE HEARD IN SMALL CLAIMS
1. Parties: This arbitration clause affects your rights COURT.
against Daikin Comfort Technologies North America, Inc. 6. Governing Law: For residents of the United States,
and any of its subsidiaries, including but not limited to the procedures and effect of the arbitration will be
Daikin Comfort Technologies Manufacturing, L.P., and its governed by the Federal Arbitration Act (9 U.S.C. § 1 et
or their employees or agents, successors, or assigns, all seq.) rather than by state law concerning arbitration.
of whom together are referred to below as “we” or “us” For residents of Canada, the procedures and effect
for ease of reference. of the arbitration will be governed by the applicable

Part No. PWCAHPQG


07/2024

10
COMMERCIAL WARRANTY
Models: ACNF, ARUF, ASPT, AMST, AVPEC, AVPTC, AWST,
AWUF, AWUT, MBVC, AMVT, AMVE, AHVE, MBVB, MBVK
arbitration law of the province in which you purchased 9. Costs of the Arbitration: Each party is responsible for its
your unit. The law governing your substantive warranty own attorney, expert, and other costs and fees unless
rights and other claims will be the law of the state applicable law requires otherwise. Each party is also
or province in which your unit was installed. Any responsible for one-half of any costs and fees charged
court having jurisdiction may enter judgment on the by the arbitration organization and arbitrator(s) to
arbitration award. administer the arbitration to the maximum extent
7. Rules of the Arbitration: If the amount in controversy permitted by law or rule. Where permissible by law,
is less than $250,000, the arbitration will be decided the prevailing party may be required to reimburse the
by a single arbitrator. If the amount in controversy other party for the costs and fees of the arbitration
is greater than or equal to $250,000, the arbitration organization and arbitrator(s) in whole or in part by
will be decided by a panel of three arbitrators. The decision of the arbitrator(s) at the discretion of the
arbitrator(s) will be chosen pursuant to the rules of the arbitrator(s).
administering arbitration organization. United States 10. Survival and Enforceability of this Arbitration Clause:
residents may choose JAMS (1920 Main Street, Ste. This Arbitration Clause shall survive the expiration
300, Irvine, CA 92614, www.jamsadr.com) or, subject or termination, or any transfer, of the warranty
to our approval, any other arbitration organization. on your unit. If any part of this Arbitration Clause,
In addition, Canadian residents may choose the ADR except waivers of class-action rights, is found to be
Institute of Canada (234 Eglinton Ave. East, Suite 405, unenforceable for any reason, the remainder of this
Toronto, Ontario, M4P 1K5, www.amic.org). These clause and the warranty shall remain enforceable. If,
organizations’ rules can be obtained by contacting in a case in which class-action allegations have been
the organization or visiting its website. If the chosen made, the waiver of class-action rights under this
arbitration organization’s rules conflict with this warranty is found to be unenforceable with respect to
Arbitration Clause, the provisions of this Arbitration any part of the dispute, the parts of the dispute as to
Clause control. The award of the arbitrator(s) shall be which the waiver of class-action rights have been found
final and binding on all parties. unenforceable will be severed and will proceed in court
8. Location of the Arbitration Hearing: Unless applicable without reference or application of this Arbitration
law provides otherwise, the arbitration hearing for Clause. Any remaining parts will proceed in arbitration.
United States residents will be conducted in the federal
judicial district in which you reside (in your hometown
area) or, for Canadian residents, in the province in
which you reside, and if you choose, will be in person.

Part No. PWCAHPQG


07/2024

11

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