(+973) 35952200 • hassi.x.malik@gmail.
com
Muhammad Hassan Raza Manama, Bahrain • linkedin.com/in/hassixmalik/
IT Support Assistant | Web, Systems & Operational CPR - 021135398
Tech Support
IT support professional with hands-on experience helping IT and digital support at a Bahraini company by managing
internal systems, maintaining websites, and assisting staff with technical issues. Skilled in troubleshooting
hardware/software faults, handling IT equipment, and ensuring smooth tech operations.
Areas of Expertise
● Website & System Management ● Network Monitoring & Basic ● Frontend Development
● Workflow Automation Configuration ● Technical User Support
● Full Stack Development ● Data Analysis & Visualization ● Agile & Team Collaboration
● Predictive Modeling & Business
Insights
Professional Experience
NMR CO W.L.L | Manama, Bahrain - Contract April 2025 — Present
Full Stack Developer & Digital Operations Manager
● Provided day-to-day IT support to staff by resolving issues with systems, devices, and network access.
● Helped digitize key business workflows, improving data accuracy and reporting speed.
● Maintained and updated internal tools and websites, ensuring smooth technical operations.
● Built dashboards for visualizing service trends, helping managers make faster decisions.
CandidateSide Recruiting | Georgia, USA - Remote (Full time) Nov 2024 — April 2025
Full Stack Web Developer
● Engaged directly with clients to discuss project progress, gather feedback at key milestones, and address
concerns to ensure alignment with expectations.
● Led and mentored a team of programmers and designers, assigned tasks, and monitored performance to ensure
timely project delivery.
● Collaborated with stakeholders to collect requirements and align data-driven solutions with business needs.
● Conducted unit testing for front-end components, improving code reliability and reducing UI bugs.
NMR | Manama, Bahrain - Contract June 2024 — Oct 2024
Web and Digital Operations Manager
● Built the company’s primary digital platform, capturing customer interaction data for marketing analysis.
● Managed and maintained all online operations including content, performance, and analytics.
Pakistan International Airlines | Islamabad - Part time May 2023 — April 2024
Software Development Lead
● Led the development of the Crew Operations Management System (COMS) for PIA, and representing Air
University for FYP, improving crew scheduling and operational efficiency.
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● Identified and resolved data integration challenges during COMS development, ensuring seamless system
functionality.
● Collaborated with senior developers at PIA to implement solutions, incorporating feedback from end-users to
enhance usability.
Pakistan International Airlines | Internship June 2022 — Sep 2022
Web Developer Intern
● Strengthened foundational skills in web development during an internship with Pakistan International Airlines
(PIA).
● Worked cross-functionally with stakeholders to refine data usability based on real-world operational needs.
Education
Bachelors of Science in Computer Science Sep 2020 — Jun 2024
Air University Islamabad
Intermediate in Computer Science April 2018 — May 2020
Punjab College Mirpur | April 2018 - May 2020
Projects
● TopRecruiters Review: Review site that allows users to add their experience/reviews on recruiting companies.
● ResumeTested: A resume-building platform offering ATS-friendly templates and expert writing services to help
job seekers craft standout resumes and streamline job applications.
● Skymail AI: AI-powered email automation platform designed to streamline communication and enhance
productivity.
● Invocraft: A SaaS application designed to help businesses streamline invoicing, quotation, and customer
management processes. The MVP is currently live, with additional features planned for release in the near future.
Certifications
● Oracle Certified DevOps Professional 2023
● Oracle Cloud Data Management: Certified Foundations Associate.
● Supervised Machine Learning: Regression and Classification (Stanford Online - Coursera)
● OCI Data Science Professional 2023
Technical Skills
Windows OS Support | Network Troubleshooting | POS & PMS System Familiarity (Micros, Opera) | IT Asset
Management | Hardware & Peripheral Setup (Printers, Scanners) | Basic Data Backup & Recovery | HTML5 & CSS3 |
JavaScript | Bootstrap | PHP (Laravel, CodeIgniter) | MySQL | Python | API Integration | Version Control (Git, GitHub) |
UI/UX Optimization | DevOps Basics | Project Coordination | Agile & Scrum | System Maintenance
Languages
English (Highly proficient) | Urdu (Native speaker) | Chinese - Mandarin (Beginner) | Italian (Beginner)
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