Cambridge International AS & A Level
PSYCHOLOGY 9990/32
Paper 3 Specialist Options: Theory February/March 2020
1 hour 30 minutes
You must answer on the enclosed answer booklet.
* 6 7 5 7 7 0 0 0 0 7 *
You will need: Answer booklet (enclosed)
INSTRUCTIONS
● Answer four questions in total:
Answer questions from two options.
For each chosen option, answer all questions.
● Follow the instructions on the front cover of the answer booklet. If you need additional answer paper,
ask the invigilator for a continuation booklet.
INFORMATION
● The total mark for this paper is 60.
● The number of marks for each question or part question is shown in brackets [ ].
This document has 4 pages. Blank pages are indicated.
DC (CJ) 189964/2
© UCLES 2020 [Turn over
2
Psychology and abnormality
Answer all questions.
1 (a) Outline one cause of impulse control disorders or non-substance addictive disorder. [2]
(b) Describe the study by Grant et al. (2008) on the biochemical treatment of addiction to
gambling. [4]
(c) Explain two weaknesses of the study by Grant et al. [6]
2 (a) Describe the characteristics, types and measures of anxiety disorders. [8]
(b) Evaluate the characteristics, types and measures of anxiety disorders, including a discussion
of case studies. [10]
Psychology and consumer behaviour
Answer all questions.
3 (a) Explain what is meant by the ‘disrupt-then-reframe’ sales technique investigated by Kardes
et al. (2007). [2]
(b) Describe how consumers would make purchase decisions according to the ‘theory of planned
behaviour’ (Ajzen, 1991). [4]
(c) Explain two practical applications of the theory of planned behaviour that would help a
company to sell products. [6]
4 (a) Describe what psychologists have discovered about environmental influences on consumers
(cognitive maps of retail locations, crowding in retail environments, shopper movement
patterns). [8]
(b) Evaluate what psychologists have discovered about environmental influences on consumers
(cognitive maps of retail locations, crowding in retail environments, shopper movement
patterns), including a discussion about reliability. [10]
© UCLES 2020 9990/32/F/M/20
3
Psychology and health
Answer all questions.
5 (a) Outline how Fox et al. (1987) used a token economy in worksites to promote health. [2]
(b) Describe the procedure of the ‘whole-school’ Food Dude programme from the study by
Tapper et al. (2003). [4]
(c) Explain one strength and one weakness of the study by Tapper et al. [6]
6 (a) Describe what psychologists have discovered about misusing health services. [8]
(b) Evaluate what psychologists have discovered about misusing health services, including a
discussion about practical applications. [10]
Psychology and organisations
Answer all questions.
7 (a) Explain what is meant by ‘job satisfaction’. [2]
(b) Describe the quality of working life (QWL) questionnaire (Walton, 1974). [4]
(c) Discuss the use of self-reports to measure job satisfaction. [6]
8 (a) Describe what psychologists have discovered about traditional and modern theories of
leadership. [8]
(b) Evaluate what psychologists have discovered about traditional and modern theories of
leadership, including a discussion of nature versus nurture. [10]
© UCLES 2020 9990/32/F/M/20
4
BLANK PAGE
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publisher will be pleased to make amends at the earliest possible opportunity.
To avoid the issue of disclosure of answer-related information to candidates, all copyright acknowledgements are reproduced online in the Cambridge
Assessment International Education Copyright Acknowledgements Booklet. This is produced for each series of examinations and is freely available to download
at www.cambridgeinternational.org after the live examination series.
Cambridge Assessment International Education is part of the Cambridge Assessment Group. Cambridge Assessment is the brand name of the University of
Cambridge Local Examinations Syndicate (UCLES), which itself is a department of the University of Cambridge.
© UCLES 2020 9990/32/F/M/20
