CUSTOMER SATISFACTORY SURVEY
Date: Customer Type:
Customer Name: Dealer
Customer Location: Distributor
Customer Telephone No: Contractor
Sales Person: Engineer
We would be obliged to have your valuable Feeback to improve our products / service system
Excellent Needs
SN Survery Questions (10) Good (5) Impv. (3)
1 Does our product meet your requirement?
2 Do we meet your delivery requirement (quantity & schedule)?
3 How would you rate the Quality of our products?
4 How do you find our documentation?
5 How would you rate our communication with you?
6 How is our response to your quesries or complaints?
7 Would you recommend our products to someone else?
8 Is our Price competitive?
9 Is our Advertising effective to the customers?
10 How is the knowledge of our sales person about our products?
TOTAL POINTS:
Customer Commnets:
Customer Name & Signature:
Sales & Marketng Management
Name: Name:
Signature: Signature:
Management Comments:
Document No: AHL/AC/SM/2.0
Version No: 1.0 Issue Date: 15.03.25