Study Plan for SAP Monitoring (Dynatrace with SAP Extension)
1. Objectives
Evaluate whether Dynatrace with SAP Extension can fully or partially
replace SAP CCMS for monitoring SAP landscape (App, DB, OS).
Assess feasibility in hybrid environments (On-Prem + Cloud).
Identify gaps, risks, and required customizations.
Provide cost estimation for potential replacement.
2. Scope of the Study
In-scope systems: SAP Applications (ECC, S/4HANA, BW, etc.), SAP
DB (HANA, Oracle, etc.), SAP OS layer.
Monitoring aspects:
o Availability monitoring
o Performance KPIs (work processes, dialog steps, memory,
CPU, DB I/O, etc.)
o Security (SSL, secure comms, role-based access)
o Alerts/notifications & integrations (ServiceNow, email, Ops
channels)
o WAN monitoring capability
o Reporting & dashboards
o Root cause analysis (AI/ML features in Dynatrace)
3. Execution Plan
Step 1 – Preparation
Engage Monitoring Team to obtain and install Dynatrace SAP
Extension.
Define target SAP systems for POC (pick representative set: 1 Prod,
1 Non-Prod if possible).
Define test cases aligned to CCMS scope.
Step 2 – Test Execution
Validate coverage vs CCMS baseline:
o Compare monitoring metrics one by one (transaction response
time, work process utilization, enqueue/dequeue, DB health,
OS KPIs).
Test monitoring in hybrid environment (WAN, cloud).
Check alerting scenarios (threshold-based, anomaly detection).
Test integration with ITSM (ServiceNow / ticketing).
Document gaps.
Step 3 – Evaluation
Score Dynatrace against evaluation template (see below).
Capture Pros & Cons.
Estimate costs (license, infra, operational).
Summarize feasibility & risks.
Step 4 – Deliverables
Completed evaluation template (Dynatrace).
Comparison matrix with Focused Run (filled later jointly).
Cost estimation (high-level).
Recommendation report.
4. Planning (timeline proposal)
Duratio
Phase Activity Owner
n
Obtain extension, system selection,
Preparation You 2 weeks
baseline definition
4–6
Execution Deploy extension, run test cases You
weeks
Evaluation Document results, score vs CCMS You 2 weeks
Consolidatio You &
Compare with Focused Run results 2 weeks
n Peter
Wrap-up Cost estimation & final report Both 2 weeks
Evaluation Template (Dynatrace vs Focused Run)
SAP CCMS Replacement Evaluation Template
Product: [Dynatrace with SAP Extension / Focused Run]
Evaluator: [Name]
Date: [MM/YYYY]
1. Coverage (Functional Scope)
CCMS Product Gap? Commen
Monitoring Area
Coverage Coverage (Yes/No) ts
SAP App KPIs (work
✅ ✅/❌
processes, dialog, update)
DB KPIs (HANA memory,
✅ ✅/❌
I/O, locks)
OS Monitoring ✅ ✅/❌
Job Monitoring ✅ ✅/❌
RFC/Interface Monitoring ✅ ✅/❌
Security (SSL, RBAC) ❌ ✅/❌
2. Technical Fit
WAN support: [Yes/No, Details]
Cloud readiness (Azure, AWS, GCP): [Yes/No, Details]
Integration with ITSM: [Yes/No, How]
Alerting flexibility (thresholds vs AI-based): [Details]
Dashboarding capabilities: [Details]
3. Cost Estimation
Estimate Estimate (Focused
Cost Category
(Dynatrace) Run)
Licensing € €
Hardware/Infra € €
Estimate Estimate (Focused
Cost Category
(Dynatrace) Run)
Implementation
MDs MDs
effort
Ongoing
MDs/year MDs/year
Operations
4. Pros & Cons
Pros:
Cons:
5. Overall Assessment
Can it replace CCMS fully? (Yes/Partial/No)
Key risks & mitigations.
Recommendation: [Adopt / Not adopt / Further study]
