MAER Unit 3
MAER Unit 3
Structure
3.1 Introduction
3.2 Objectives
3.5 Summing Up
3.6 Glossary
3.8 References
3.1 INTRODUCTION
Entrepreneurs may be broadly defined as people who manage a business with the intention of
expanding that business by applying some form of innovation and with the leadership and
managerial capacity for achieving their goals, generally in the face of strong competition
from other firms, large and small.
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According to Peter Drucker, Entrepreneurship is defined as ‗a systematic innovation, which
consists in the purposeful and organized search for changes, and it is the systematic analysis
of the opportunities such changes might offer for economic and social innovation.‘
Do you feel that you have the entrepreneurial spirit in you? Have you invented a product, or
developed a better way of doing something. Or do you simply want to work for yourself, own
your own business, buy out your boss, or start an independent career when your employer
“downsizes”.
But you should also realize that being an entrepreneur isn‘t easy. It can constitute a big
investment in time and money. It can be risky. While friends and family may provide support,
it would be better to get an objective opinion as to whether or not you are cut out for the life
of an entrepreneur.
In the previous Unit you had analyzed your passion towards entrepreneurship. In this Unit,
we shall introduce you to some methods and questions with which you can assess your
entrepreneurial abilities.
3.2 OBJECTIVES
After studying this Unit, you would be able to
identify and appreciate the challenges at start up, growth and buyout stages of the business.
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ACTIVITY 1
Go to the following web link and take the test to find out which kind of entrepreneur are you.
http://www.entrepreneur.com/article/207000
One such test, given in the activity column, classifies the different kinds of entrepreneurs,
based on the combination of their classic personality traits as follows:
The Advisor
They are capable of handling crisis in a calm, secure way. They are the most comfortable in
work that demands clear decision-making amid confusion. But they have the risk of quick
burnout.
The Salesperson
They are very gregarious. Cocktail party conversation shall be a competitive sport for them.
They shall spin even golden threads out of their networks and relationships.
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The Creator
They shall turn out to be the genius in the meeting, the one who craves variety and
sophisticated strategy. They may not probably be able to balance the books of accounts, but
they are capable of changing the world with one of their good ideas.
The Diplomat
They are tolerant, agreeable and accepting, a natural mediator who can negotiate the
impossible. They are innovative and politically savvy. They shall be capable of infiltrating
bureaucracies and make them dance to their tunes.
The Doer
They are industrious, disciplined and dependable. With their tenacity and organizational
skills, one would run his own small country.
By nature, entrepreneurs are optimists. Successful entrepreneurs are also realists. This
Business Coach helps people to be a realist: about themselves, in assessing their future, in
their dealings with others, in their expectations, and in setting your goals.
BMO has developed a detailed self-analysis tool for entrepreneurs to assess themselves. The
tool consists of the following four dimensions:
The
Entrepreneurial
Assessment
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The first section of the analysis starts with the psychological self. How is the inner- self
prepared for the challenges of entrepreneurship? It is quite important that the entrepreneur
has a strong self and is capable of handling himself/herself well. The questions which the
entrepreneur has to ask themselves in this section shall help to identify the different
dimensions of the preparedness of the psychological self of the entrepreneur. It is rather
better to know the subtleties of the mind before plunging into the marathon of
entrepreneurship. Ultimately the satisfaction of the ‗self‘ is important.
Self-motivated
Are you a self-starter? Always on the lookout for new ideas? Don’t need nudging to get
going on difficult tasks? The decision to be one‘s own boss also means a lot of self-
initiatives. The entrepreneur must not depend on some extrinsic motivators for his/her tasks.
Social
Are you good with people? Do you enjoy working and socializing with others? Do you relate
well to those who have different ideas from your own?An entrepreneur, who has seen a dream
of his venture, should be capable of making other stakeholders (employees, funders,
customers, suppliers, etc.) understand and see the dream as effectively as he/she has seen.
There is a dire need to socialize and talk to people. It doesn‘t mean introverts do not make
good entrepreneurs. One must understand that business is all about communicating and
connecting with people.
Leader
Are you a leader? Do people naturally look to you for decisions and follow you easily? Do
you prefer to be the one to get things going?This is a kind of indication that already people
around you are convinced that you are capable of seeing through the future and can give them
directions to reach there. Authority is applicable only when it is accepted. If your directions
are already getting accepted, there are fair chances that you shall succeed as an entrepreneur
too.
Responsible
Can you take responsibility? Do you like to take charge? Do you prefer it when the “buck
stops with you”? Finally, if the ball is thrown to you, can you handle it? Have you been in
such situations before and how was the experience? Did you feel that you shall be able to
handle many such repeated moments in life? It is very critical for entrepreneurs the
willingness to assume responsibilities. That too, when you are launching your startup with an
innovative product / invention, it is all the more important that you are responsible.
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Organizer
Are you a good organizer? Do you plan everything, keep lists, and set priorities? Can you
cope with several problems at once? The rule of one-thing at a time doesn‘t fit in for
entrepreneurs. As an entrepreneur, that too at the beginning stages, you may be handling all
the functions – marketing, production, finance and human resources. Suppose you are
making a special toy for children, you are the designer, purchase manager, operations
manager, employee, customer service executive, sales manager, etc. You must be capable of
donning all these roles, sometimes a couple of these roles at the same time. When a customer
asks for a discount to you, the fight between the marketing team and the finance team shall
get started within you. You have to be capable of handling this.
Hardworking
Are you hard working? Do you work long hours, not let up until the job’s done? Would you
rather hold off on the good things in life to ensure the work gets finished? Weekend parties,
family tours, family occasions, friends, shall all have to wait, till you finish your task. The
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tasks at hand shall keep you sleepless. You shouldn‘t mind burning gallons of midnight oil to
get your idea to see the light of day.
Are you good at making decisions? Do you consider yourself decisive? Are your decisions
generally sound? Even under pressure? Decisions shall make or break. Decisions have to be
taken rationally. Decisions must be based on specific criteria. The quality of deciding-on-feet
is very much required for entrepreneurs. In reality, if you are passionate about something,
you will be able to take strong and sound decisions.
Trustworthy
Can people trust your word? Are you as good as your word and never say things you don’t
mean? Are you straightforward with people even if it’s easier to tell people what they’d like
to hear? Keeping up words/commitments is a quintessential quality of an entrepreneur. If
you don‘t deliver on what you speak, the word-of-mouth shall not favour your growth.
Dedicated
Can you stick with it? Once you’ve made up your mind to do something, do you remain
committed? Sincerity and dedication to a cause are essential for an entrepreneur. Your
sincerity shall reverberate in every aspect of your enterprise and shall be contagious in
spreading itself across the stakeholders. The absence of dedication shall prove disastrous to
the enterprise.
Healthy: Is your health good? Are you in good shape, able to work long hours without
getting run down or having to take time off?
You have to remember that entrepreneurship is a marathon, not a 100m sprint. It requires
stamina and good health for a longer duration. It is essential that your health should
permit you to put in the required efforts continuously. If you don‘t allot time to maintain
your health, it shall forcibly take its time from you. Maintenance is always preferred to a
breakdown.
The entrepreneurs have to make sure that their entrepreneurial motivation is based on
something positive (―people will like my idea‖) rather than negative (―I just can‘t stand
working here anymore‖).
The entrepreneurs should also look out that whether there is something that you can do to
improve themselves in the area of their choice. When the skill is technical/ difficult to acquire
in a short span, they shall have to look for a partner, a key employee or a part-time adviser
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who can complement them in the areas where they are weak.
Also the entrepreneurs have to understand that operating on their own can get lonely. They
shall rather join an association or group of like-minded people so that they‘ll be able to
discuss problems and challenges and get the much required feedback. It is like going to a
hospital, when you feel feverish; at home, you might have felt miserable, seeing the
sufferings of others at the hospital, you shall feel you are much better, even before meeting
the doctor your fever vanishes.
Savings are done with specific purposes for a secure future. If you are going to invest
that savings into your passionate idea, you may need to think twice. It should be more of
a willingness than a compulsion.
The spouse having a well-paid job (or) a settled family with a good wealth gives you a lot
of freedom to experiment with your ideas. The family keeps going without your support.
It doesn‘t mean that sole breadwinners should not become entrepreneurs. But they may
have to be careful and smart.
People do create assets during their working days and generate a regular income out of it.
This gives a leeway for them to explore with their passion by sacrificing their main
income.
Are you and your family prepared to accept a temporary drop in income?
If your family is prepared to bootstrap its luxuries and confine to necessities, then you are
blessed. If your daughter can‘t compromise on her weekend shopping, your son doesn‘t
want to give up his flair for switching to latest of technology, your wife can‘t travel
except in a car, your family wants a space only in the most luxurious apartment, and then
your dream of entrepreneurship shall have to wait for its day to come.
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Are you suited to setting up and running your own business?
Setting up and running your own business involves a lot of attitudinal tuning. No job is
menial. You may have to open up your shop in the morning, dust it up and greet the
customers, meet the bankers a hundred times, fix up appointments with major clients,
maintain accounts, answer the authorities those question you, face competition, take
criticism, etc. You might have to learn to shift your life from that of abundance to
scarcity, at least for a brief period.
Do people who know you think that you are suited to it?
Have anybody told you that you must do business. You are a born business man. Have
you been spotted as a person always with an eye for business? These are indications that
you are a prospective entrepreneur.
Have you honestly assessed what your weak points are? Do you have a plan to improve
these weaknesses or compensate for them?
If you are single with a simple, cheap lifestyle, then you are better equipped to take more
chances and leave your full-time work earlier. And if push comes to shove, you might be
able to move back in with Mom and Dad or sell your car if you have to. By contrast, if
you have a spouse and children, a mortgage or other bigger debts, you might think twice
about putting in your notice. For those with major responsibilities, your options can be
limited. In this case, plan on having at least six months of living costs saved so that your
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dreams don‘t destroy theirs. No matter what, the lower your debt the better positioned you
are to handle downturns. With a car payment, a mortgage and credit-card or student-loan
debt, you may be better off as a part-time entrepreneur until some of that debt — if not all
of it — has been paid off.
From your own and your family’s point of view, is this a good time to start up your own
business?
Discuss with your family and decide whether it is the right time to start. Sit with them and
list the pros and cons. Any ―No‖ should be taken seriously — very seriously. A single
―No‖ can outweigh all the ―Yes‖ answers combined. You must remember that once you
start, you have to stay committed. Reversal of your decision can be difficult and shall
prove very costly — both financially and to your pride and ego.
Business goals: Clearly define the following for your business – sales and profit, net
worth, share of market — for the next year, and the following three to five years?
Personal goals: You may also have to clearly define your personal goals — net worth, take-
home salary, time for vacation, and so on — for the next year, and the following three to
five years.
Investment/Expenditure goals: You should calculate what your financial investment will
be, including possible reduction in salary, over the next year and for the following three
to five years.
Decision on business: You must be clear that the business idea you have chosen to
implement is the best way to achieve your personal goals. If you are currently earning
Rs.6 lakhs per annum as salary and you want to raise your income upto Rs.12 lakhs, you
may decide to pursue a business which shall be capable of giving you that kind of returns.
Realistic goals: Also you need to ensure that these goals are realistic enough to achieve.
Even creative scripts need to be designed as a project to make it as a film, because
entertainment is an industry.
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Business Plan: You should also prepare a business plan and, if necessary, a financial
proposal to show to a banker, venture capitalist, or any other outsider whose financial
help and backing you may require.
Your answer to each of the above questions should be ―Yes.‖ If there is a ―No,‖ consider
whether you‘ve done sufficient homework. If you plan thoroughly now, you may be able to
avoid repenting later. Once you are into the venture, you will have less time and flexibility to
do anything about it.
A ―No‖ among your answers is not the end of the line; you simply need to correct the
problem before proceeding. For example, if you have not had experience in a particular field,
find a partner, joint-venture or key employee with experience. If you do not have an
accountant, get one. It is better to act now rather than reacting later and make mistakes in
frustration by cutting corners and making poor decisions.
Having taken a good look at yourself, your abilities in the role of entrepreneur, developed a
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business plan, with clearly defined goals for the short and the long terms, it‘s time to take a
brief look into the future. Any business has three critical stages of development: startup,
growth and buyout. At each stage, the challenges change and the risks are different. The
successful entrepreneur anticipates the changes and manages the risks — effectively.
You are venturing into a new territory. It is essential that you have to develeop a clear
understanding of the market
A Strong Product / Service? What unique solution does your product or service offer?
How do the unique advantages stand up to the competition? Will customers be able to
perceive the benefit you are offering? What is the best way to get the product to the
customer? Can you find a niche in the market that you can serve better than your
competitors? Can you get your product to the customer efficiently and at a reasonable
cost, without sacrificing flexibility?
Strong Backward Linkages (Suppliers): Have you examined all the different sources of
supply? Have you checked whether it is better to make the product yourself, or to
outsource all or part of the production? Are you relying on only one source? Does your
single source depend on you as much as you depend on them? Will they give you
extended terms in the early days? Will they help you with future product improvement
and development?
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Financial Linkages: Do you have adequate financing? Have you reviewed your plans
with your banker? Without assets to pledge in the business, do you have personal or
family collateral? Do you need more equity? Are there private backers — friends or
family — with whom you can share the risk/reward?
ii) Compare your answer with the one given at the end of this Unit.
Handling Staff: Are you getting your staff understand their goals and manage them by
objectives? Do you meet your staff regularly? Have you clearly identified tasks,
responsibilities?
Handling Competition: How much has the market changed since you started? How has
your competition reacted? Has this affected your margins or eroded your product
differences? Are product improvements or additions required? Have you moved from a
unique product (high margin) to a commodity (low margin)? What are the implications?
Handling Backward Linkages: Are your original sources of supply still adequate? Now
that your volume is higher can you, or should you, bring more in-house or look for other
sources of supply? Do you think it is time to compare quality, service, and costs among
suppliers now that you are established?
Handling Finance: Do you have adequate financing? Are you ―overtrading‖? What other
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sources of finance are available since you have a track record now with a predictable cash
flow and some fixed assets? Have you reviewed your situation with your banker and your
auditors?
The Untold Mysteries: When you are buying out a business, some information is not
apparently shared with you. You need to discover them. For example, why is the vendor
selling? Are they handing you over their devils or angels? Are the old managers staying?
How can you keep them committed? Do you need them?
The Product & its Market: What is the company and its products‘ standing in the
market? Is the sales or the whole market growing/stagnating/in decline? Are there
opportunities for merger, restructuring in the marketplace? Do you think there were
opportunities the previous owner missed, or are you being over-enthusiastic? Will the
owner agree for an ―earn-out‖ valuation; where part of the price will depend on future
results? Consider warranties, penalties and/or price adjustments in case things turn out not
to be the way they were represented. Consult your lawyer for drafting clear terms and
conditions of contract.
Existing Linkages: Have you spoken with all the suppliers? Will they continue their
support? Give more support? Can you assume existing contracts? Do you want to
continue?
Finances: Are you financing to the limit, or do you have a safety margin? Is your deal over-
leveraged; that is, too heavily dependent on debt? Is the interest - fixed or floating? What
contingency plans have you thought of if sales volume falls, or cash flow shrinks? In your
hurry to ―close the deal,‖ are you overpaying? Consult your auditor/banker. Take advice
from professionals.
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Box 3.1
REAL LIFE CASE – INTERVIEW WITH ENTREPRENEUR
WEAVING WEALTH FROM FABRIC
Milan Sharma – The Economic Times
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Sarita: Once I found myself drawn to textiles and antiques, I started collecting books,
documents and textiles from museums, flea markets and quaint old shops. I did not have any
formal training as a designer but learnt from friends, family and mentors.
The Sarita Handa brand was born in February 1992. I hired a few tailors and started
operations from my mother's home at South Extension, Delhi. In 1993-94, we hired a small
workshop at Tughlakabad.
Sarita: We began as a small line, but entered the international market for fashionable home
furnishings right from the start.
We first did business with a German catalogue company called Heine GMBH, which owned
companies called Spiegel Inc and Eddie Bauer in the US. A few months on, we started
working with other firms, such as Grattan and Kaleidoscope, in the UK. Our big-ticket
contract came with Bloomingdale's in 1994.
Sarita: Like most entrepreneurs, we struggled to raise money, borrowing from family and
putting in our lives' savings. In addition, we approached Canara Bank for loan, and in 1992,
we got Rs 10 lakh. In fact, the bank has partnered with us since our launch. Also, luckily for
us, the government was supportive of textile exports at the time.
Sarita: Tughlakabad was not a very clean area and we didn't have many facilities. Funnily
enough, flies were a big problem. While making quilts by hand, flies leave their droppings, a
very subtle stain like a black dot. If the colour is natural, it starts showing. In fact, we had to
reopen a shipment of 500 quilts and had to scrub each stain with a toothbrush. Due to this
problem, we also had to fly the shipment back and forth several times, which impacted our
profits. This highlighted the need to move out and set up base in a better place, which we
eventually did.
Sarita: In 1995, we set up our first factory at Udyog Vihar, Delhi. Since we had eight clients,
including Ralph Lauren, Bloomingdale's and LA Rinascente SpA, we started focusing on
manufacturing products. In the following year, we set up another 40,000-50,000 sq ft factory
in the same area. Though we had bought land at Manesar, Haryana, in 2000, we continued
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with our four factories and office at Udyog Vihar till 2005. I was shaken by my husband's
demise in 2001, and it took me a few years to regain control of my life and business.
Eventually, in 2006, we moved to the 1.8 lakh sq ft factory at Manesar, which is also the
location of our head office.
Sarita: We managed to break even in the very first year but we continued to plough the
money back into infrastructure.
We didn't take salary for the first two years and made do with bare essentials. The banks
started trusting us only when we made profits, which was in 1993.
Suparna: Sarita Handa Exports is the manufacturing arm of the business, which does private
label bedding for the likes of Pottery Barn, Macy's, Ethan Allen, Zara Home and
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Bloomingdale's. We have 150 employees and a workforce of 6,000-7,000. We are expecting
a double-digit growth in the next fiscal year and have recently forayed into domestic retail.
Our first store opened at Khan Market, Delhi, in January 2012. The second store at Defence
Colony will be ready by the end of this year and we hope to launch five more in the next 18
months. We also plan to move to the global markets in 2014. Our aim is to maintain the
dignity of our brand by offering our consumers a complete experience. For us, it is all about
product, price and people.
ACTIVITY 2
Choose three women entrepreneurs of whom one should be unmarried youngster, one single
woman and a women professional turned entrepreneur. Apply the tool given in the previous
activity and analyze their business on the 5 components you learnt in this chapter.
3.5 SUMMING UP
Passion is up there with innovation in what people think entrepreneurs need in order to
succeed. Experienced entrepreneurs, researchers and venture capitalists feel that the more
scarce and valuable commodity is cold-shower-self-honesty. Sure, it takes huge commitment,
energy, and stamina to get a new venture off the ground. And of course you have to believe,
sometimes with little data, that you can succeed against the odds. But passion is an emotion
that blinds you. Mixing the oil of self-belief with the water of dispassionate assessment is
probably the entrepreneur's toughest task.
Now you have learnt the different assessments which an entrepreneur shall have to do before
launching a business. In the next Unit, you shall learn a few more techniques of identification
and selection of potential entrepreneurs. Let us travel to that zone now.
3.6 GLOSSARY
Joint Venture: A business arrangement in which two or more parties agree to pool their
resources for the purpose of accomplishing a specific task. This task can be a new project or
any other business activity. In a joint venture (JV), each of the participants is responsible for
profits, losses and costs associated with it. However, the venture is its own entity, separate
and apart from the participants' other business interests. Although JVs represent a great way
to pool capital and expertise and reduce the exposure of risk to all involved, they do present
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some unique challenges as well. For instance, if party A comes up with an idea that allows
the JV to flourish, what cut of the profits does party A get? Does the party simply receive a
cut based on the original investment pool or is there recognition of the party's contribution
above and beyond the initial stake? For this and other reasons, it is estimated that nearly half
of all JVs last less than four years and end in animosity.
1. You are venturing into a new territory. It is essential that you have to develop a clear
understanding of the market.
A Strong Product / Service? What unique solution does your product or service offer?
How do the unique advantages stand up to the competition? Will customers be able to
perceive the benefit you are offering? What is the best way to get the product to the
customer? Can you find a niche in the market that you can serve better than your
competitors? Can you get your product to the customer efficiently and at a reasonable
cost, without sacrificing flexibility?
Strong Backward Linkages (Suppliers): Have you examined all the different sources
of supply? Have you checked whether it is better to make the product yourself, or to
outsource all or part of the production? Are you relying on only one source? Does your
single source depend on you as much as you depend on them? Will they give you
extended terms in the early days? Will they help you with future product improvement
and development?
Financial Linkages: Do you have adequate financing? Have you reviewed your plans
with your banker? Without assets to pledge in the business, do you have personal or
family collateral? Do you need more equity? Are there private backers — friends or
family — with whom you can share the risk/reward?
3.8 REFERENCE
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Praxis, BizTantra, New Delhi.
Rhonda Abrams (2006). The Successful Business Plan: Secrets & Strategies, Prentice
Hall, New Delhi.
Rod B. Mc Naughton & Milford B. Green (2002). Global Competition and Local
Networks. Ashgate, UK.
2. Identify and appreciate the challenges at start up, growth and buyout stages of the
business
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