The coaching process is a transformational journey that allows the coachee to move from
dream to reality, from intention to action, from potential to performance. For it to be
effective, this process must be structured and punctuated by key steps, from defining
objectives to assessing results.
The first crucial step is clarifying goals. As Seneca said, "there is no favorable wind for those
who don't know where they are going". The coach helps the coachee formulate SMART
goals: Specific, Measurable, Achievable, Realistic, and Time-bound. He invites them to
project an inspiring vision of their ideal situation, while confronting them gently with the
reality of their context and resources. Through Socratic questioning, they are led to identify
their true priorities and translate them into concrete success indicators.
Let's take the example of Sophie, a young entrepreneur who starts a coaching session with
the intention to "succeed professionally." Her coach helps clarify what this success means to
her concretely: "Imagine that in a year, you are fully successful. What will have changed?
What will your income be? How many clients will you have? What will your mission be?"
Through these questions, Sophie formulates a SMART goal: "Within a year, develop my
activity to reach a turnover of 100K €, with 20 regular customers, and a service offer
aligned with my values".
Once the goals are clarified, the coach accompanies the coachee in the exploration of
resources and obstacles. They assist in becoming aware of their strengths, abilities, past
successes, as well as internal and external barriers. They use tools like the timeline,
resource panorama, or mapping personality parts to reconnect with their potential and
identify change levers. Together, they present a clear and kind assessment of their situation,
a necessary prerequisite for any action strategy.
In a session, Sophie's coach proposes a visualization exercise: "Imagine that you are
climbing a mountain representing your goal. What inner resources allow you to move
forward? What opposing winds are holding you back?" Sophie realizes she can rely on her
creativity, network, and determination, but she is slowed down by her perfectionism and
difficulty delegating.
The next step is the construction of an action plan that is concrete and realistic. The coach
aids the coachee in transforming their goals into intermediate steps and concrete actions,
while ensuring to respect their pace and preferences. They encourage them to identify the
strategies most suited to their profile, forecast potential obstacles, and plan fallback
solutions. The coachee is encouraged to commit to actions within their reach, neither too
easy nor too ambitious, to create a success dynamic. The action plan thus becomes a real
roadmap, a guiding thread leading the coachee towards their goal.
With her coach's help, Sophie defines three key steps to reach her annual goal: clarify her
service offer and target (months 1 to 3), develop her visibility and prospect new clients
(months 4 to 8), retain and expand her portfolio (months 9 to 12). For each step, she
identifies specific actions, such as "writing the content of my website", "attending 3
networking events", or "setting up a referral program". She prioritizes the most strategic
actions and assesses the time and resources necessary to achieve them.
Once the action plan is established, the heart of the coaching process is the support during
implementation and progress tracking. At each session, the coach reviews with the coachee
the completed actions, obtained successes, and faced difficulties. They help learn from their
experiences, adjust their strategy if necessary, and maintain long-term motivation. They use
techniques like feedback, reframing, or celebrating successes to encourage persistence
despite obstacles. The coaching thus becomes a real partnership, where the coach is a
catalyst for change serving the coachee's objectives.
In a follow-up session, Sophie confides to her coach that she struggles to find time to
prospect new clients, as she is overwhelmed by administrative tasks. Instead of judging her,
her coach invites her to explore solutions: "How could you optimize your organization to
free up commercial time? Which tasks could you delegate or automate?" Together, they
identify avenues such as using management tools, resorting to a virtual assistant, or
reviewing her priorities. The coach encourages Sophie to test these new approaches and
assess their impact on her efficiency.
Finally, the last key step of the process is the assessment of results and integration of
learning. The coach helps the coachee take a step back on the journey, measuring progress
made in relation to initial goals and identifying obtained benefits, both professionally and
personally. They invite them to acknowledge and celebrate their achievements, whilst
welcoming any gaps or disappointments with kindness. They also assist in integrating key
learning, helping identify developed competencies, transformed beliefs, and new ingrained
habits. The evaluation thus becomes a springboard towards new challenges, in a process of
continuous improvement.
During the final coaching review, Sophie realizes that she has reached her revenue goal with
€110K and 22 regular clients. Beyond tangible results, she also measures progress on her
entrepreneur posture: more assertive in her value, more serene in the face of difficulties,
and more agile in her organization. With her coach's help, she identifies key success factors,
such as clarity of vision, regular prospecting, or her ability to bounce back from unexpected
events. She enthusiastically looks forward to her next development stage, strengthened by
resources and lessons learned from this experience.
In summary, the coaching process is a virtuous dynamic that allows the coachee to move
from dream to reality, transforming their aspirations into concrete actions and tangible
results. Through following critical stages of defining objectives, exploring resources,
elaborating a plan of action, tracking progress, and assessing results, the coach provides
their client with a structured and reassuring framework to fully unleash their potential. But
beyond the method, the quality of the relationship, built on trust, kindness, and
commitment, enables the coachee to set in motion and become the hero of their own life.
Key points to remember:
1. The coaching process is a transformational journey with several critical stages, from
defining objectives to assessing results.
2. Clarifying goals is crucial. The coach assists the coachee in formulating SMART goals and
projecting an inspiring vision.
3. Exploring resources and obstacles allows the coachee to become aware of their strengths,
skills, and barriers. This is a prerequisite for any action strategy.
4. Creating a concrete and realistic action plan transforms goals into intermediate steps and
achievable actions, creating a success dynamic.
5. Support in implementation and progress tracking is at the heart of the process. The coach
helps the coachee learn from their experiences, adjust their strategy, and maintain their
motivation.
6. Evaluating results and integrating learning allow for measuring progress, celebrating
achievements, and identifying developed skills, in order to project towards new challenges.
7. Beyond the method, it is the quality of the relationship of trust, kindness, and
commitment between the coach and the coachee that allows for profound and lasting
transformation.