Travel Insurance

Insurance Product Information Document

This policy is underwritten by Inter Partner Assistance S.A. Inter Partner Assistance S.A. is authorised and regulated
by the National Bank of Belgium, with a registered head office at Boulevard du Régent 7, 1000 Brussels, Belgium.
Authorised by the Prudential Regulation Authority (firm reference number 202664). Subject to regulation by the Financial
Conduct Authority and limited regulation by the Prudential Regulation Authority. Inter Partner Assistance S.A. UK branch
office address is 106-118 Station Road, Redhill, RH1 1PR.

Inter Partner Assistance S.A. is part of the AXA Group.

Company: Inter Partner Assistance S.A. Product: Insurefor Economy

The information provided in this document is a summary of the key features and exclusions of the policy and does not form part of
the contract between us. Complete pre- contract and contractual information about the product is provided in your policy documents.

What is this type of insurance?

Travel Insurance will provide protection against losses typically suffered whilst on holiday. A Single Trip travel insurance policy will provide
cover for one trip. An Annual Multi-trip policy will provide cover for multiple holidays taken within a year period. Each holiday individually
must not last longer than the trip limit you have chosen.

What is insured? What is not insured?

9 Who is covered 8 Any claims arising from a sport or other activity
Each person travelling on a trip who is named on which is not shown in the list of covered activities
the policy certificate. unless you have declared it to us and we have
agreed to cover it.
9 Cutting short a trip
We will pay up to £2,500 per person for your unused 8 Your inability to travel due to your failure to hold,
and irrecoverable costs if you have to cancel or cut obtain or produce a valid passport or any required
short your holiday as a result of one of a number of visa in time for the booked trip.
covered scenarios.
8 You drinking too much alcohol or alcohol abuse
9 Medical emergency and repatriation expenses where it is reasonably foreseeable that such
Should you become unwell whilst on a trip, we consumption could result in an impairment of your
will pay up to £10,000,000 per person for your faculties and/or judgement resulting in a claim.
hospital and ambulance costs, limited to £400 for
8 Any amount recoverable from any other source
emergency dental treatment
such as your airline, accommodation provider,
9 Baggage ATOL bond or debit/credit card provider.
We will cover you up £2,000 per person if your
8 Under all sections, any claim arising from a reason
personal belongings are lost or stolen.
not listed in the ‘what is covered’ section.
The following limits also apply:
- Up to £250 for any one article
- Up to £250 for the total of all valuables
9 Personal Money
If your personal money is lost, damaged or stolen
the following limits apply:
- Up to £200 for cash
- Up to £50 for cash if under the age of 18 Are there any restrictions on cover?
- Up to £500 for all other personal money, ! You cannot claim more than the sum insured
this includes additional accommodation and shown in your policy documents.
transport to obtain a replacement passport if
yours is lost, stolen or damaged. ! You are only covered for trips which last up to or
less than your maximum trip duration.
9 Missed departure
We will pay up to £500 for your additional transport ! This cover is only available to UK residents who
and accommodation costs if you miss your public are registered with a GP in the UK.
transport as a result of one of a number of covered ! You can only purchase this insurance before you
scenarios. travel.
Optional covers
• Winter Sports
• Cruise Cover
• Gadget Cover

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 Where am I covered?
9 This product provides cover to travel anywhere within your selected area of travel as listed on your policy schedule.
9 However you will not be covered for any claim caused by you choosing to travel to a country or region that the Foreign,
Commonwealth & Development Office (FCDO) or other regulatory body has advised against travel to.

What are my obligations?

• When you purchase this insurance, you must tell us about the pre-existing medical conditions of anyone to be insured on
the policy.
• You must take reasonable steps to prevent loss, theft or damage to your property.
• You must not travel against the advice of a medical practitioner or your public transport provider.
• You must not travel with the intention of receiving medical treatment.
• If you need to make a claim on your policy, you must provide us with the evidence needed to substantiate your loss.
• We recommend that you check that you do not have any other insurance policies that may cover the same events and
costs as these benefits.
• If you need to make a change to your policy during the year you will need to pay a £10 administration fee as well as any
additional premium. The administration fee is non-refundable.

When and how do I pay?

You can pay your premium as a one-off payment when you purchase this insurance.

When does the cover start and end?

For Single Trip policies - Cover in case you need to cancel your trip starts from the day you purchase a Policy. The remaining
cover starts when you start your trip and ends when you return to your home.
For Annual Multi-trip policies - Cover will start on the day you select when you purchase the Policy and will end one year later.
There will be no cover for any claims arising from events that happen before the start date of your Policy.

How do I cancel the contract?

You can cancel this policy at any time by contacting 01293 855 783 or admin@rockinsurance.com.
Depending on when you cancel your policy, the following premium refunds will be made:
• All policies: Full refund if cancelled within 14 days providing you have not travelled, made a claim or intend to make a
claim.
Where cancellation of your policy is due to your inability to travel:
• Single Trip policies: Partial refund if cancelled before your trip starts (but outside of 14 days), providing you have not
travelled, made a claim or intend to make a claim.
• Annual Multi-trip policies: Partial refund based on number of months remaining (outside of 14 days), providing you have
not made a claim or intend to make a claim.

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