SAP Cloud ALM Job & Automation
Monitoring
Laura Leote
Vitor Wolke
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1
Agenda
1 Overview
2 Job & Automation Monitoring
3 Demo
2
SAP Cloud ALM Overview
3
SAP Cloud ALM
SAP Cloud ALM provides businesses with a robust and scalable solution for
managing their entire solution landscape in the cloud. It enables faster innovation
adoption and more efficient operations through streamlined processes, increased
transparency, and improved collaboration.
Benefits of SAP Cloud ALM
Reduce TCO Supports Instantaneously Included in
of solution Cloud & available subscription
landscape Hybrid
Facts and figures
Capabilities of SAP Cloud ALM:
Implementation Operations Service 10000+ Low TCO
Customers around Included in Subscription
Holistic support for Proactive problem detection Collaborative workspace for
the world and Maintenance
implementation and for integrations, exceptions, consumption of SAP services,
maintenance of all SAP jobs, performance, and management of service
solutions, covering all aspects
from design, build, test, and
accelerated problem
resolution with automated
results, and follow-up
activities Holistic SaaS Native
deploy with integrated corrective actions integrated Supports Solution available
analytics and traceability into the customer service implementation, across the globe
management platform Operations & Service
4
SAP Cloud ALM for Operations – Functional Overview
Service Level Business Service Event
Management Management Calendar
Business Process Alert
Metrics Monitoring Management Tickets
Integration & Exception Tasks
Config Monitoring Intelligent
Items
Event Notification
Emails
Synthetic User Monitoring Processing Management
Log Real User Monitoring
Chats
Entries
Job & Automation Operations
Monitoring Automation Operation
Events Flows
Configuration & Security
Analysis External API Analytics &
Alerts Raw Data
Health Monitoring Management
Analytics & Intelligence
Inbound Problem Problem Problem Outbound
Integration Detection Routing Resolution Integration
5
SAP Cloud ALM for Operations – Value Proposition
Ensures business continuity – Keeps the lights on – Increases operations efficiency – Predicts
critical situations – Provides status events for business services – Reduces TCO
• SAP Cloud ALM empowers customers to understand the health
of their SAP business solutions:
– Provides full stack monitoring covering processes, integrations,
users, jobs & tasks, and the health of services and systems
– Delivers embedded alerting for problem resolution as well as
embedded analytics for root cause analysis
– Acts as a collaboration platform between LOB and IT
• SAP Cloud ALM introduces intelligent event processing as central routing infrastructure to enable event
correlation and intelligent alerting
• SAP Cloud ALM integrates analytics and intelligence functionality context sensitively
• SAP Cloud ALM enables operations automation by integrating several automation engines
• SAP Cloud ALM provides transparency regarding the health of business processes including event
calendar and service level management
6
Job & Automation Monitoring
7
Job & Automation Monitoring
Provide transparency regarding job executions & automated activities
Cloud Service A Cloud Service B
• Monitoring ensures efficient execution of jobs and
Job A Job B
Execution of Job B
tasks:
Execution of Job A
Execution of Job A Execution of Job B ‒ By monitoring execution status, application
status, start delay, and response time for jobs
Job C Job D
and tasks
Execution of Job C Execution of Job D
Execution of Job C Execution of Job D ‒ By providing details at job or task execution
Execution of Job D level to enable root cause analysis
Job E
Execution of Job E Job F ‒ By reducing configuration efforts by making use
Execution of Job E Execution of Job F of historical execution information
Execution of Job E Execution of Job F
• Embedded Alerting enables notification of business
and IT users on job & task related disruptions and
exceptions
• Embedded Analytics allows to analyze root causes
and trends based on historical data
Job &
Automation
Monitoring
8
Demo
9
10
Job & Automation Monitoring Setup & Configuration
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14
Next Events
On-site Events:
ALM Roadshow – Buenos Aires, Argentina
15
Thank you!
Saravanan Shanmugham
Laura Leote Vitor Wolke
Girish
ALM Tagadur
Regional Govinda
Go To Market -Rao
Americas ALM Regional Go To Market - Americas
laura.leote@sap.com SAP Labs Latin America SAP Labs Latin America
vitor.wolke@sap.com
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