ORAL COMMUNICATION
IN CONTEXT
What is
COMMUNICATION?
Communication is the
process by which a
speaker sends or conveys
a message via words and
symbols to a listener or
group of listeners.
Etymology
» The word was derived from the Latin verb - communicare,
adjective - communis and old French adjective - comun.
» The key root is ‘mun’ stemming from the Latin word
‘munus’ meaning to share publicly/ impart/ make
common.
» Communication can thus be traced back to be derived
from the old French term comunicacion and Latin word
communicatio (n-), means ‘to share’ and are ‘common’ to
all.
What is COMMUNICATION?
Communication is…
» sharing of meaning by sending and receiving
symbolic cues (Grice and Skinner, 2010)
» a dynamic process in which people
attempt to share their internal states with other
people through the use of symbols
(Samovar, Porter, and McDaniel, 2010)
What is COMMUNICATION?
Communication is…
a process.
• Communication is a continuous and constantly changing process, which
is influenced by a lot of factors.
systemic
• Communication happens within various systems –
organizations of interdependent elements.
What is COMMUNICATION?
Communication
irreversible is…
• Once an utterance has left someone’s mouth, it is impossible to take back what
was said.
proactive
• When people communicate, people actively evaluate the
content and purpose of the message, and the
credibility of the speaker.
symbolic
• Symbols are representations used to communicate and interpret one’s thoughts
and feelings.
Communication is the process of
expressing and exchanging information,
thoughts, ideas, and feelings.
What is COMMUNICATION?
Communication arises out of human needs.
These human needs are:
» to inform
» to entertain
» to act
» to inquire
“Communication is a skill that can be learned.
It’s like riding a bicycle or typing. If you’re
willing to work at it, you can rapidly improve the
quality of every part of your life.”
- Brian Tracy
