July 4, 2021

Auto Pay Notice

Account Number: 8150 10 004 3336725
Security Code: 3939
Service At: 401 E 74TH ST APT 14J
NEW YORK NY 10021-3929

SPECTRUM NEWS AND INFORMATION

Have questions about your bill? NOTE. Taxes, Fees and Charges listed in the Summary only apply
Visit us at Spectrum.net/billing to Spectrum TV and Spectrum Internet and are detailed on the
Or, call us at 1-855-855-8679. following page. Taxes, Fees and Charges for Spectrum Voice are
detailed in the Billing Information section.
_________________________
Service from 07/04/21 through 08/03/21
Summary details on following pages Enrolled in Auto Pay: Your Auto Pay payment will be deducted on
your due date.
Previous Balance 168.09 _________________________
Payments Received -Thank You! -168.09
Channel Lineup and Rate Card: Spectrum's current Channel
Remaining Balance $0.00 Lineup and Rate Card are enclosed in this month's statement.
Spectrum TV® ™ 21.98 _________________________
Internet Services 73.99 Billing Statements. Braille or large print billing statements are
Spectrum Voice™ 12.99 available by request and can be provided within 30 days of
One-Time Charges 0.00 Spectrum's receipt of the request. To request these statement
options, contact Spectrum's Customer Care Billing Department at
Partial Month Charges -12.85 1-855-707-7328.
Taxes, Fees and Charges -0.18 _________________________
Current Charges $95.93
Telecommunications Relay Service (TRS). The Federal
YOUR AUTO PAY WILL BE PROCESSED 07/21/21 Communications Commission (FCC) has adopted use of the 711
Total Due by Auto Pay $95.93 dialing code for access to Telecommunications Relay Services
(TRS). TRS permits persons with a hearing or speech disability to
use the telephone system via a text telephone (TTY) or other device
to call persons with or without such disabilities.

For more information about the various types of TRS, see the
FCC's consumer fact sheet at
https://www.fcc.gov/consumers/guides/telecommunications-relay-s
ervice-trs. Please dial 711 to be connected to a TRS Center.
_________________________
Thank you for choosing Spectrum.
We appreciate your prompt payment and value you as a customer.

Auto Pay Thank you for signing up for auto pay. Please note your
payment may be drafted and posted to your Spectrum account the
day after your transaction is scheduled to be processed by your
bank.

July 4, 2021
HELEN THOMAS-WILLIAMS
Account Number: 8150 10 004 3336725
Service At: 401 E 74TH ST APT 14J
NEW YORK NY 10021-3929
4145 S. FALKENBURG RD RIVERVIEW FL 33578-8652 keep
8150 1000 NO RP 04 07042021 YNNNNNNN 01 999267
Total Due by Auto Pay $95.93
HELEN THOMAS-WILLIAMS
401 E 74TH ST APT 14J
NEW YORK NY 10021-3929

SPECTRUM
PO BOX 7186
PASADENA CA 91109-7186
Page 2 of 14 July 4, 2021

HELEN THOMAS-WILLIAMS Have questions about your bill?

Account Number: 8150 10 004 3336725 Visit us at Spectrum.net/billing
Security Code: 3939 Or, call us at 1-855-855-8679.
8150 1000 NO RP 04 07042021 YNNNNNNN 01 999267

Charge Details Spectrum Voice™

Previous Balance 168.09 Phone number (212) 570-0354
Credit Card Payment 06/22 -168.09 Unlimited Long Distance 12.99
Remaining Balance $0.00 Pkg Includes: Phone Line, Modem, Up To 23 Calling
Features, Calling Within U.s., Canada, Mexico, Puerto
Payments received after 07/04/21 will appear on your next bill. Rico, Guam & The Virgin Islands
Service from 07/04/21 through 08/03/21 $12.99

Spectrum TV® ™ For additional call details,

please visit spectrum.net/account
Spectrum TV Select 0.00
Basic TV & Expanded Basic TV Services Spectrum Voice™ Total $12.99
Spectrum Receiver 8.99
DVR Service 12.99
$21.98 One-Time Charges
Change Of Service 06/23 0.00
Spectrum TV® ™ Total $21.98 One-Time Charges Total $0.00

Internet Services Partial Month Charges

Free Internet Modem 0.00 Partial Month(s) -36.64
Spectrum Internet 68.99 Bundle Discount with TV 06/23-07/03 23.79
Includes A TV Bundle Discount Partial Month Charges Total -$12.85
WiFi Service 5.00
$73.99
Taxes, Fees and Charges
Internet Services Total $73.99 Franchise Fee 0.24
Public Access Fee -0.42
Taxes, Fees and Charges -$0.18

Current Charges $95.93

Total Due by Auto Pay $95.93

Messages continued from page 1

Moving? We'll transfer your services and have you connected
before you're even unpacked. Manage your account with the My
Spectrum App and learn about self-install options to handle your
move on your terms. Call 1-855-230-1324 or visit
Spectrum.net/easymove .
_________________________

Continued on the next page....

Local Spectrum Store: 700 Broadway, New York NY 10003 Store Hours: Mon thru Sat - 9:00am to 8:00pm; Sun - 12:00pm to 5:00pm

Visit Spectrum.com/stores for store locations. For questions or concerns, visit Spectrum.net/support

For questions or concerns, please call 1-855-855-8679.

Page 3 of 14 July 4, 2021

HELEN THOMAS-WILLIAMS Have questions about your bill?

Account Number: 8150 10 004 3336725 Visit us at Spectrum.net/billing
Security Code: 3939 Or, call us at 1-855-855-8679.
8150 1000 NO RP 04 07042021 YNNNNNNN 01 999267

NY Customer Rights: A summary of your NY Residential Telephone

Messages continued from page 1 Customer Rights and Obligations is available at
Download the latest version of the My Spectrum App from Spectrum.com/NYCustomerRights .
your device's app store. The My Spectrum App makes it easier
than ever to manage your Spectrum services. A hassle-free To calculate sales tax - 23.60% of the charge for phone service is for
experience with one convenient place for handling all your account interstate/international activity.
needs.
_________________________
The following taxes, fees and surcharges are included in the price
of the applicable service - TAXES: MCTD 186E $0.07, STATE AND
LOCAL SALES TAX$0.74. FEES AND CHARGES: E911 FEE $1.00,
FEDERAL UNIVERSAL SERVICE FUND $0.69, LOCAL TELECOM
EXCISE TAX $0.20, REGULATORY COST RECOVERY FEE $0.11,
STATE EXCISE TAX $0.28, STATE UNIVERSAL SERVICE FUND
You have a right not to receive telemarketing calls: $0.02.
• from any telemarketer who is not registered with the New York Secretary
of State (except for certain persons who are not required to so register); Complaint Procedures - You have 60 days from the billing date to
• that do not identify the telemarketer and the purpose of the call at the register a complaint if you disagree with your charges.
beginning of the call;
• that do not provide the telemarketer's address and telephone number; Bundle Discount - Your Spectrum Internet Service includes a TV Bundle
• that include any false, fraudulent or deceptive information; Discount off of the standard rate.
• that block or falsify Caller ID;
• from a telemarketer you have asked not to call you; or Video Closed Captioning Inquiries - Spectrum provided set-top boxes
• that are placed using an automatic dialing and announcing device that for video consumption support the ability for the user to enable or disable
uses a random or sequential number generator to produce the number to Closed Captions for customers with hearing impairment.
be called or that fails to disconnect from your telephone line when you
hang up. For immediate closed captioning concerns, call 1-855-707-7328 or email
closedcaptioningsupport@charter.com.
Subject to certain exceptions, you have the right to cancel within three (3)
business days the purchase on credit of merchandise to be shipped to To report a complaint on an ongoing closed captioning issue, please send
you, services connected to such merchandise or most vacation club your concerns via US Mail to W. Wesselman, Sr. Director, 2 Digital
memberships, vacation packages or travel services sold to you by a Place, Simpsonville, SC 29681, send a fax to 1-704-697-4935, call
telephone sales business if the total purchase price is more than $25 and 1-877-276-7432 or email closedcaptioningissues@charter.com.
to receive a refund of any payment that you have made.

Tax and Fees - This statement reflects the current taxes and fees for
your area (including sales, excise, user taxes, etc.). These taxes and fees
may change without notice.

Terms & Conditions - Spectrum's detailed standard terms and

conditions for service are located at spectrum.com/policies.

Past Due Fee / Late Fee Reminder - A late fee will be assessed for past
due charges for service.

Spectrum Receiver $8.99 - Charges include $7.99 for Receiver Rental

and $1.00 for Secure Connection.

Programming Changes - For information on any upcoming

programming changes, please consult the Legal Notices published in your
local newspaper and on spectrum.net/programmingnotices.

Authorization to Convert your Check to an Electronic Funds

Transfer Debit - If your check is returned, you expressly authorize your
bank account to be electronically debited for the amount of the check plus
any applicable fees. The use of a check for payment is your
acknowledgment and acceptance of this policy and its terms and
conditions.

For NYC DoITT - Cable TV Complaint - 2 MetroTech Center, 4th Floor,

Brooklyn, NY 11201 Phone: 311 or visit their website at:
nyc.gov/complaint

Unresolved inquiries: New York State Department of Public Service:

visit their website at: www.dps.ny.gov/complaints; phone 1-800-342-3377.
Page 4 of 14 July 4, 2021
Have questions about your bill?
HELEN THOMAS-WILLIAMS Visit us at Spectrum.net/billing
Account: 8150 10 004 3336725 Or, call us at 1-855-855-8679.
Security Code: 3939
8150 1000 NO RP 04 07042021 YNNNNNNN 01 999267
Page 5 of 14 July 4, 2021
Have questions about your bill?
HELEN THOMAS-WILLIAMS Visit us at Spectrum.net/billing
Account: 8150 10 004 3336725 Or, call us at 1-855-855-8679.
Security Code: 3939
8150 1000 NO RP 04 07042021 YNNNNNNN 01 999267
Page 6 of 14 July 4, 2021
Have questions about your bill?
HELEN THOMAS-WILLIAMS Visit us at Spectrum.net/billing
Account: 8150 10 004 3336725 Or, call us at 1-855-855-8679.
Security Code: 3939
8150 1000 NO RP 04 07042021 YNNNNNNN 01 999267
Page 7 of 14 July 4, 2021
Have questions about your bill?
HELEN THOMAS-WILLIAMS Visit us at Spectrum.net/billing
Account: 8150 10 004 3336725 Or, call us at 1-855-855-8679.
Security Code: 3939
8150 1000 NO RP 04 07042021 YNNNNNNN 01 999267
Page 8 of 14 July 4, 2021
Have questions about your bill?
HELEN THOMAS-WILLIAMS Visit us at Spectrum.net/billing
Account: 8150 10 004 3336725 Or, call us at 1-855-855-8679.
Security Code: 3939
8150 1000 NO RP 04 07042021 YNNNNNNN 01 999267
Page 9 of 14 July 4, 2021
Have questions about your bill?
HELEN THOMAS-WILLIAMS Visit us at Spectrum.net/billing
Account: 8150 10 004 3336725 Or, call us at 1-855-855-8679.
Security Code: 3939
8150 1000 NO RP 04 07042021 YNNNNNNN 01 999267
Page 10 of 14 July 4, 2021
Have questions about your bill?
HELEN THOMAS-WILLIAMS Visit us at Spectrum.net/billing
Account: 8150 10 004 3336725 Or, call us at 1-855-855-8679.
Security Code: 3939
8150 1000 NO RP 04 07042021 YNNNNNNN 01 999267
Page 11 of 14 July 4, 2021
Have questions about your bill?
HELEN THOMAS-WILLIAMS Visit us at Spectrum.net/billing
Account: 8150 10 004 3336725 Or, call us at 1-855-855-8679.
Security Code: 3939
8150 1000 NO RP 04 07042021 YNNNNNNN 01 999267
Page 12 of 14 July 4, 2021
Have questions about your bill?
HELEN THOMAS-WILLIAMS Visit us at Spectrum.net/billing
Account: 8150 10 004 3336725 Or, call us at 1-855-855-8679.
Security Code: 3939
8150 1000 NO RP 04 07042021 YNNNNNNN 01 999267
Page 13 of 14 July 4, 2021
Have questions about your bill?
HELEN THOMAS-WILLIAMS Visit us at Spectrum.net/billing
Account: 8150 10 004 3336725 Or, call us at 1-855-855-8679.
Security Code: 3939
8150 1000 NO RP 04 07042021 YNNNNNNN 01 999267
Page 14 of 14 July 4, 2021
Have questions about your bill?
HELEN THOMAS-WILLIAMS Visit us at Spectrum.net/billing
Account: 8150 10 004 3336725 Or, call us at 1-855-855-8679.
Security Code: 3939
8150 1000 NO RP 04 07042021 YNNNNNNN 01 999267