Question IDStatement
Strongly Disagree
Disagree
(1) (2)Neutral (3) Agree Strongly
(4) Agree (5)
VEH-Q1 Our procurement process prioritizes fuel-efficiency and low emissions for fleet vehicles.
VEH-Q2 Acquisition criteria explicitly include environmental ratings (e.g., Euro standards, fuel economy).
VEH-Q3 The company uses a systematic method to retire or sell fleet vehicles based on sustainable criteria.
VEH-Q4 Disposal practices promote recycling or other environmentally responsible methods.
VEH-Q5 We factor in total cost of ownership, including disposal impacts, in vehicle acquisition decisions.
VEH-Q6 Vehicle replacement policy integrates both efficiency and sustainability considerations.
VEH-Q7 Acquisition and disposal decisions enhance both logistics efficiency and environmental performance.
MAI-Q1 Preventive maintenance schedules are consistently and strictly followed at Heineken Ethiopia.
MAI-Q2 Predictive analytics are used to anticipate maintenance needs and reduce breakdowns.
MAI-Q3 Vehicles undergo routine inspections guided by a formal checklist process.
MAI-Q4 These maintenance practices effectively reduce vehicle downtime and repair costs.
MAI-Q5 Environmentally friendly disposal of oils and parts is a clear part of our maintenance practices.
MAI-Q6 We monitor maintenance effectiveness through KPIs like MTTR and unscheduled downtime.
MAI-Q7 Maintenance protocols result in better fuel efficiency and higher vehicle availability.
FUE-Q1 Fuel usage is tracked meticulously per vehicle and per route at Heineken Ethiopia.
FUE-Q2 Practices to minimize idling and optimize routes are enforced fleet-wide.
FUE-Q3 Our fleet includes fuel-efficient or eco-rated vehicles (e.g., hybrid models).
FUE-Q4 Fuel use and costs are monitored through fuel cards and performance dashboards.
FUE-Q5 Drivers are regularly trained in eco-driving to reduce fuel consumption and emissions.
FUE-Q6 We set and review fuel efficiency targets using performance metrics.
FUE-Q7 Fuel management strategies at Heineken Ethiopia cut both costs and environmental impact.
FUE-Q8 The adoption of alternative fuel sources or technologies is actively considered.
DRI-Q1 Drivers receive regular training on both safety standards and eco-driving practices.
DRI-Q2 Telematics or other systems are used to monitor behaviors like speeding and harsh braking.
DRI-Q3 There are clear feedback mechanisms to correct unsafe or inefficient driving behaviors.
DRI-Q4 Driver safety protocols are well defined, communicated, and enforced across the operation.
DRI-Q5 Drivers understand how safe and eco-friendly behaviors contribute to operational efficiency.
DRI-Q6 Improved driving behaviors have led to measurable improvements in fleet performance.
DRI-Q7 Driver behavior and safety measures positively impact environmental sustainability.
ROU-Q1 Dispatch decisions prioritize fuel efficiency, shortest distance, and optimal routing.
ROU-Q2 GPS or computer-based routing tools are actively used in dispatch planning.
ROU-Q3 Route adjustments are routinely made in response to traffic or operational disruptions.
ROU-Q4 Idle time and unnecessary distances are minimized through effective route planning.
ROU-Q5 Environmental impact influences dispatch decisions in addition to delivery speed.
ROU-Q6 Routing improvements lead to reduced costs and enhance logistics performance.
ROU-Q7 Dispatch and routing efficiencies consistently boost service reliability.
LOG-Q1 Deliveries are consistently punctual, aligning with target schedules.
LOG-Q2 Logistics-related costs (fuel, maintenance) have decreased due to sustainable practices.
LOG-Q3 Vehicle downtime has diminished, allowing for more frequent deliveries.
LOG-Q4 Fuel efficiency has improved noticeably from baseline performance data.
LOG-Q5 There is a measurable decrease in logistics-related carbon emissions.
LOG-Q6 Customer satisfaction regarding delivery reliability has improved.
LOG-Q7 Overall service quality—such as accuracy and delivery condition—has improved.
nable criteria.
al performance.
