PS-9000 User’s Manual

US English
 Introduction
Thank you for purchasing PS-9000 print server.
This manual provides complete information on how to set up and use PS-9000 safely. Please read this
manual carefully before using the product.

PS-9000 print server provides small-scale network connectivity for your PS-9000–compatible P-touch
printers. PS-9000 is compatible with print monitors of P-touch printer drivers. You can check the
statuses (tape amount, tape width, errors, etc.) of P-touch machines that are connected to the network
in real time from your computer.
■ PS-9000
Supported Protocol: TCP/IP
Supported OS: Microsoft® Windows® 95/98/98SE/Me, Microsoft® Windows NT® 4.0, Microsoft®
Windows® 2000 Pro, Microsoft® Windows® XP
*Please note that the supported printer OS differ per model.
10BASE-T/100BASE-TX (auto-detect)
USB interface port
■ About this Manual
Copying all or any part of this manual without permission is strictly prohibited.
The contents of this manual may be changed without advance notice.
If you have any questions about this manual or our products, please contact our customer support.
Extreme care has been taken to edit this manual; however, we take no responsibility for any
mistakes included in this manual or any damages, direct or indirect, arising from the use of this
manual.
P-touch is a registered trademark of Brother Industries, Ltd. in the U.S. and other countries.
Microsoft®, Windows®, Windows NT®, etc. are registered trademarks of Microsoft Corporation in
the U.S. and other countries.
Other brand or product names are registered trademarks or trademarks of their respective
companies.
■ Conventions
This manual uses the following symbols to point out specific information that should always be well
observed. In addition, refer to the precautions described in “Safety Instructions” for details on the
safe and correct operation.

Caution
● This type of notation indicates important information that must be observed when operating the
product. Be sure to read this information for safe and proper use.

Note
● This type of notation indicates useful information that is helpful during operation. When you
experience difficulties operating the product, refer to this information first.

1
 Brother® One Year Limited Warranty and Replacement Service
(This warranty is valid only within the United States.)
Who is covered: What to do if you think your Product is eligible for
• This limited warranty (“warranty”) is given only warranty service:
to the original end-use/retail purchaser (referred Report your issue to either our Customer Service
to in this warranty as “Original Purchaser”) of Hotline at 1-877-478-6824 or a Brother Authorized
the accompanying product, consumables and Service Center within the applicable warranty
accessories (collectively referred to in this period. Supply Brother or the Brother Authorized
warranty as “this Product”). Service Center with a copy of your dated bill of sale
• If you purchased a product from someone other showing that this Product was purchased within the
than an authorized Brother reseller in the United U.S. For the name of local Brother Authorized
States or if the product was used (including but Service Center(s), call 1-800-521-2846.
not limited to floor models or refurbished
What Brother will ask you to do:
product), prior to your purchase you are not the
Original Purchaser and the product that you After contacting Brother or a Brother Authorized
purchased is not covered by this warranty. Service Center, you may be required to deliver (by
hand if you prefer) or send the Product properly
What is covered: packaged, freight prepaid, to the Authorized
• This Product includes a Machine and Service Center together with a photocopy of your
Consumable and Accessory Items. Consumable bill of sale.
and Accessory Items include but are not limited You are responsible for the cost of shipping,
to label cassettes, cutters, stamps, power packing product, and insurance (if you desire). You
adapters, cases and batteries. are also responsible for loss or damage to this
• Except as otherwise provided herein, Brother Product in shipping.
warrants that the Machine and the accompanying
Consumable and Accessory Items will be free What Brother will do:
from defects in materials and workmanship, First 90 Days: If the problem reported concerning
when used under normal conditions. your Machine and/or accompanying Consumable
• This warranty applies only to products purchased and Accessory Item(s) is covered by this warranty
and used in the United States. For products and if you first reported the problem to Brother or an
purchased in, but used outside, the United States, Authorized Service Center within 90 days from the
this warranty covers only warranty service within date of original purchase, Brother or its Authorized
the United States (and does not include shipping Service Center will repair or replace the Machine
outside the United States). and/ or accompanying Consumable and Accessory
Item(s) at no charge to you for parts or labor. The
What is the length of the Warranty Period(s): decision as to whether to repair or replace the
• Machines have a two-stage warranty: 90 days Machine and/or accompanying Consumable and
from the original purchase date and an Accessory Item(s) is made by Brother in its sole
additional warranty up to one year from the discretion. Brother reserves the right to supply a
original purchase date. refurbished or remanufactured replacement
• Consumable and Accessories Items accompanying Machine and/or accompanying Consumable and
the Machine have a one-stage warranty: 90 Days Accessory Item(s) and use refurbished parts
from the original purchase date. provided such replacement products conform to the
What is NOT covered: manufacturer’s specifications for new product/
This warranty does not cover: parts. The repaired or replacement Machine and/or
(1) Physical damage to this Product; accompanying Consumable and Accessory Item(s)
(2) Damage caused by improper installation, will be returned to you freight prepaid or made
improper or abnormal use, misuse, neglect or available for you to pick up at a conveniently
accident (including but not limited to located Authorized Service Center.
transporting this Product without the proper
preparation and/or packaging);
(3) Damage caused by another device or software
used with this Product (including but not limited to
damage resulting from use of non Brother®-brand
parts and Consumable and Accessory Items);
(4) Consumable and Accessory Items that expired
in accordance with a rated life; and,
(5) Problems arising from other than defects in
materials or workmanship.
This limited warranty is VOID if this Product has
been altered or modified in any way (including but
not limited to attempted warranty repair without
authorization from Brother and/or alteration/
removal of the serial number).

2
 Brother® One Year Limited Warranty and Replacement Service
(This warranty is valid only within the United States.)
91st day to 1 year: Limitations:
If the problem reported concerning your Machine is Brother is not responsible for damage to or loss of
covered by this warranty and if you first reported the any equipment, media, programs or data related to
problem after 90 days, but before 1 year from the date the use of this Product. Except for that repair or
of original purchase, Brother will furnish, free of replacement as described above, Brother shall not
charge (excluding labor charges), replacement part(s) be liable for any direct, indirect, incidental or
for those part(s) of the Machine determined by Brother consequential damages or specific relief. Because
or its Authorized Service Center to be defective. You some states do not allow the exclusion or limitation
will be responsible for all labor charges associated of consequential or incidental damages, the above
with repairs made after the first 90 days from original limitation may not apply to you.
purchase. After 90 days from the original purchase THIS WARRANTY IS GIVEN IN LIEU OF ALL
date, accompanying Consumable and Accessory OTHER WARRANTIES, WRITTEN OR ORAL,
Items are no longer covered by this warranty. If the WHETHER EXPRESSED BY AFFIRMATION,
Machine and/or accompanying Consumable and PROMISE, DESCRIPTION, DRAWING, MODEL
Accessory Item(s) are not covered by this warranty OR SAMPLE. ANY AND ALL WARRANTIES
(either stage), you will be charged for shipping the OTHER THAN THIS ONE, WHETHER EXPRESS OR
Machine and/or accompanying Consumable and IMPLIED, INCLUDING IMPLIED WARRANTIES OF
Accessory Item(s) back to you. MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE HEREBY
The foregoing are your sole (i.e., only) and DISCLAIMED.
exclusive remedies under this warranty. • This Limited Warranty is the only warranty that
Brother is giving for this Product. It is the final
What happens when Brother elects to replace your expression and the exclusive and only statement
Machine: of Brother’s obligations to you. It replaces all
If you have delivered the Machine to an Authorized other agreements and understandings that you
Service Center, the Authorized Service Center will may have with Brother or its representatives.
provide you with a replacement Machine after • This warranty gives you certain rights and you
receiving one from Brother. If you are dealing directly may also have other rights that may vary from
with Brother, Brother will send to you a replacement state to state.
Machine, after you supply the required proof of • This Limited Warranty (and Brother’s obligation
purchase information, together with the Machine that to you) may not be changed in any way unless
Brother agreed to replace. You are then expected to you and Brother sign the same piece of paper in
pack the Machine that Brother agreed to replace in the which we (1) refer to this Product and your bill
package from the replacement Machine and return it of sale date, (2) describe the change to this
to Brother using the air bill supplied by Brother in warranty and (3) agree to make that change.
accordance with the instructions provided by Brother. Important:
Since you will be in possession of two machines, We recommend that you keep all original packing
Brother will require that you provide a valid major materials, in the event that you ship this product.
credit card number. Brother will issue a hold against
the credit card account number that you provide until
Brother receives your original Product and determines
that your original Product is entitled to warranty
coverage. Your credit card will be charged up to the
cost of a new Product only if: (i) you do not return your
original Product to Brother within five (5) business
days; (ii) the problems of your original Product are not
covered by the limited warranty; (iii) the proper
packaging instructions are not followed and has
caused damage to the product; or (iv) the warranty
period on your original Product has expired or has not
been sufficiently validated with a copy of the proof of
purchase (bill of sale). The replacement Machine you
receive (even if refurbished or remanufactured) will be
covered by the balance of the limited warranty period
remaining on the original Product, plus an additional
thirty (30) days. You will keep the replacement
Machine that is sent to you and your original Machine
shall become the property of Brother. Retain your
original accessory items and a copy of the return air
bill, signed by the courier.

3
Important Information
Should you have questions, or need information
about your Brother Product, we have a variety of
support options for you to choose from:

USA-Customer Service:
Customer Service
877-478-6824 (voice)

Customer Service
901-379-1210 (fax)

Automated Faxback
800-521-2846

World Wide Web

www.brother.com

Supplies / Accessories
www.brothermall.com
or 888-879-3232

BROTHER INTERNATIONAL CORPORATION

100 SOMERSET CORPORATE BLVD.
BRIDGEWATER, NEW JERSEY 08807-0911

Please record your model and serial number and

your date and location of Purchase below for your
records. Keep this information with your proof of
purchase (bill of sale) in case your Product requires
service.

Model #

Serial #

Date of purchase:

Store where purchased:

Location of store:

Important: We recommend that you keep all

original packing materials, in the event you ship this
product.

4
Table of Contents
Introduction ......................................................................................................................1
Brother® One Year Limited Warranty and Replacement Service
(This warranty is valid only within the United States.) ......................................................2
Important Information ......................................................................................................4
Safety Instructions .............................................................................................................7

1 About PS-9000 ......................................................................................... 8

About PS-9000 ..................................................................................................................9
Compatible models ..........................................................................................................................9
Parts and Functions .........................................................................................................10
Top ................................................................................................................................................10
Bottom ...........................................................................................................................................10
Back ...............................................................................................................................................11
Right side .......................................................................................................................................11
Connection to the Network .............................................................................................12
Specifications ..................................................................................................................14
Hardware specifications .................................................................................................................14
Software specifications ...................................................................................................................14
Operation requirements ..................................................................................................................14

2 Using PS-9000 in a Windows® Environment ......................................... 15

Starting the Brother PS-9000 Utility ................................................................................16
How to Set Up PS-9000 ...................................................................................................17
PS-9000 Setup Method 1 ...............................................................................................18
“Installs this unit and the utility.”
-Using the TCP/IP protocol .............................................................................................................18
PS-9000 Setup Method 2 ...............................................................................................22
“Installs the utility.”
-Install the printing client software ..................................................................................................22
Other Functions ..............................................................................................................25
Automatic IP address configuration with DHCP/BOOTP ................................................................25
Automatic IP address configuration with RARP ...............................................................................25
Uninstalling the Software ................................................................................................26
Using PS-9000 With a Different P-touch .........................................................................26

3 Using the Web Browser ......................................................................... 27

Using the Web Browser ...................................................................................................28
Display the PS-9000 Web page ......................................................................................................28
Manage PS-9000 Via the Web Page .................................................................................29

5
 4 Questions & Answers ............................................................................. 30
Questions & Answers ......................................................................................................31
Troubleshooting ..............................................................................................................33

5 Appendix ............................................................................................... 35
LPR Printing in Microsoft® Windows NT® 4.0, Microsoft® Windows® 2000 Pro and
Microsoft® Windows® XP ................................................................................................36
Print using an LPR port in Microsoft® Windows NT® 4.0 (PT-9500PC only) ...................................36
Print using an LPR port in Microsoft® Windows® 2000 Pro ............................................................38
Print using an LPR port in Microsoft® Windows® XP ......................................................................41
PS-9000 Settings ..............................................................................................................44
Contact Information (For USA Only) ..............................................................................46

6
 Safety Instructions
To ensure safe and proper use, please read the following information carefully before starting to use
this product. These safety instructions include important information on the safe handling of the
product and on general safety issues for the user.
■ Do not subject the machines to impacts. If the P-touch or this unit is subjected to an impact and is
damaged, unplug it from the electrical outlet, and then contact the service representative. If you
continue to operate a damaged machine, a fire or an electric shock may result.
■ Keep the cords and cables connected to this unit out of the reach of children, otherwise an electric
shock or injuries may result.
■ Before disconnecting this unit, be sure to first unplug the P-touch machines and this unit from the
electrical outlet.
■ Do not disassemble or alter this product in any way.
■ Do not use this unit with the cover removed, otherwise an electric shock may occur.
■ Do not try to service, adjust or repair this unit, otherwise an electric shock may occur. Contact a
service representative to request servicing, adjustments or repairs for this unit.
■ Stop using this unit if it does not operate correctly (for example, if it becomes unusually hot or
produces smoke or an unusual odor), otherwise a fire, an electric shock or damage may result.
Immediately turn off the P-touch, unplug the AC adapter from this unit, unplug the AC adapter
from the electrical outlet, and then contact a service representative for service or repairs.
■ If any foreign objects (such as metal or liquids) enters the unit, immediately turn off the P-touch,
unplug the AC adapter from this unit, unplug the AC adapter from the electrical outlet, and then
contact a service representative for service or repairs. Continuing to use the unit may result in a
fire or an electric shock.

7
1 About PS-9000
About PS-9000 ................................................................................................9
Parts and Functions .......................................................................................10
Connection to the Network...........................................................................12
Specifications ................................................................................................14
 About PS-9000
PS-9000 is a USB print server for P-touch machines on a 10BASE-T/100BASE-TX network environment.
PS-9000 is compatible with print monitors of P-touch printer drivers and enables you to visually check
the statuses of print jobs and P-touch machines.

Compatible models

■ QL-500/QL-550/QL-650TD
■ QL-1050/QL-1050N
■ PT-9500PC
■ PT-9200DX
The appropriate P-touch driver compatible with PS-9000 must be installed. From the dialog box that
appears when the CD-ROM included with PS-9000 (this unit) is inserted into the drive, click [P-touch
Driver], install the network driver for your P-touch, and then begin the setup.

■ Federal Communications Commission (FCC) Declaration of Conformity (For USA Only)

Responsible Party: Brother International Corporation
100 Somerset Corporate Boulevard
Bridgewater, NJ 08807-0911 USA
TEL: (908) 704-1700
declares that the product
Product Name: Brother Print Server 9000
Model Number: PS-9000

complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.
- Changes or modifications not expressly approved by Brother Industries, Ltd. could void the
user’s authority to operate the equipment.

■ Tested to Comply with FCC Standards for Home or Office Use

This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

9
 Parts and Functions

Top Bottom

10BASE LINK
LED (Green) STATUS LED
100BASE LINK (Orange) Ethernet Address
LED (Green) (The last 6 digits are the product’s serial number.)

You can check the LED on the board.

■ Ethernet Address
■ 10BASE LINK LED (Green) The Ethernet Address of the device. The last 6
Lights when a proper 10BASE-T network digits are the product’s serial number.
connection is established.
■ 100BASE LINK LED (Green) Note
Lights when a proper 100BASE-TX network
connection is established. ● Ethernet address 00:80:77:50:00: 01 is
noted as 008077500001. The product’s
■ STATUS LED (Orange) number (serial number) is 500001.
Flashes during data transfer.

10
 Back Right side

Power Connector

LAN DC5V IN
Push Button
USB

Network Port USB Port

(10BASE-T/100BASE-TX)

■ Network Port (10BASE-T/100BASE-TX) ■ Push Button

Connection for the network cable. Press this button to reset PS-9000 to its
*In 100BASE-TX environment, use category factory default settings.
5.
■ USB Port
Connection for the USB cable.
■ Power Connector
Connection for the AC adapter.

■ Factory Default Settings

Make sure that the AC adapter is not connected to PS-9000.

1
While pressing the push button, connect the AC adapter to PS-9000. The STATUS LED (orange)
2 will blink once when the connection is made.

Continue to press the push button for two seconds. The STATUS LED will blink again when the
3 settings are successfully reset to the factory default settings. Release the push button.

Caution
● Do not turn off the PS-9000 while it is being initialized to the factory default settings.
● When PS-9000 is turned on again after being initialized to the factory default settings, do not
press the push button.
● PS-9000 can be initialized to its factory default settings from the Brother PS-9000 Utility.

11
 Connection to the Network

Caution
● If you have already used PS-9000 on another network or if it had been connected to other
P-touch units, initialize PS-9000 to its factory default settings. You can initialize PS-9000 from
Brother PS-9000 Utility.
● PS-9000 cannot be used with a USB hub.
● If you are using PS-9000 in a 100BASE-TX environment, prepare a 100BASE-TX Ethernet hub
and network cable (Category 5).

■ Prepare the following items.

Ethernet HUB Network Cable

USB Cable

12
 Use the network cable to connect Turn on the P-touch.
1 PS-9000 to the Ethernet hub. 4

Connect the AC adapter to PS-9000, and Caution

2 then plug the power cable of the P-touch
● Using an AC adapter other than the one
and PS-9000 into the electrical outlet. supplied with PS-9000 may result in
damage.
Use the USB cable to connect PS-9000 to
3 the P-touch. (PS-9000: Type A connector;
● Do not connect devices other than a
P-touch to the PS-9000 USB port.
P-touch: Type B connector) ● Wait more than 2 seconds between
connecting and disconnecting the USB
cable.
Note ● Do not disconnect the USB cable while
● The USB cable has two different types of printing.
connectors. Be sure to insert the correct
type of connector into the correct port.
■ USB Cable Connectors

Type A Type B

P-touch Ethernet HUB

PS-9000

Note
● The shape of the power cord depends on your model.

13
 Specifications

Hardware specifications Operation requirements

■ CPU ■ Network Environment

32bit RISC CPU Microsoft® Windows® 95/98/98SE/Me,
Microsoft® Windows NT® 4.0, Microsoft®
■ Memory
RAM: 8 MBytes Windows® 2000 Pro, Microsoft® Windows®
XP
Flash ROM: 1 MByte
*Please note that the supported printer OS
■ Network Interface differ per model.
10BASE-T/100BASE-TX 1 port (automatic
■ Operating Environment
detection)
Temperature: 5 °C to 35 °C
■ USB Interface Humidity: 20% to 80% RH (no condensation
A Port allowed)
■ Others ■ Storage Environment
Push Button: 1 button Temperature: -10 °C to 50 °C
LED Indicators: 3 LEDs, one for Status Humidity: 20% to 90% RH (no condensation
(orange), one for 10BASE Link (green), and allowed)
one for 100BASE Link (green)

Software specifications

■ Supported Protocol
TCP/IP
■ TCP/IP
Network Layer: ARP, RARP, ICMP, IP
Session Layer: TCP, UDP
Application Layer: LPR, FTP, BOOTP, HTTP,
DHCP
IP address can be set with Setup Utility.

14
2 Using PS-9000 in a Windows®
Environment
Starting the Brother PS-9000 Utility..............................................................16
How to Set Up PS-9000 ................................................................................17
PS-9000 Setup Method 1 .............................................................................18
PS-9000 Setup Method 2 .............................................................................22
Other Functions ............................................................................................25
Uninstalling the Software..............................................................................26
Using PS-9000 With a Different P-touch.......................................................26
 Starting the Brother PS-9000 Utility
Insert the CD-ROM included with PS-9000 into the CD-ROM drive of your computer. The main menu
dialog box will automatically appear.

After the CD-ROM is inserted into the CD-ROM drive of the computer, the main menu dialog
1 box automatically appears.
● If the main menu dialog box does not appear, open My Computer, select the CD-ROM drive,
and then run “autorun.exe“.

■ Readme
Click [Readme] for important information on the Brother PS-9000 Utility. Make sure to read this
information carefully before starting to use PS-9000.
■ Setup
The installation wizard will be started. This leads you through the setup of PS-9000 for printing.
■ User’s Guide
Click [User’s Guide] to access the on-line manual. Adobe® Acrobat Reader® must be installed in
order to view the manual.

16
 How to Set Up PS-9000

Caution
● When setting up PS-9000 on an operating system that has administrator privileges (such as,
Microsoft® Windows NT® 4.0, Microsoft® Windows® 2000 Pro or Microsoft® Windows® XP),
be sure to log in with a user account that has administrator privileges.

There are two setup methods available with the Brother PS-9000 Utility.

“Installs this unit and the utility.“

1 With this method, the PS-9000 print server settings are specified and the software for printing on
a network is installed onto the computer. Select this method if the PS-9000 is being used for the
first time after it was purchased or after its settings were reset to the factory default settings.

“Installs the utility.“

2 With this method, only the software for printing on a network is installed onto computers. Select
this setup method if PS-9000 is already set up and the software is being installed onto the second
or more computer.

Caution
● Install the printing software onto all computers that will use the P-touch connected to PS-9000.

Software License
● Use the software according to the license agreement that appears during installation.
● Install the software onto multiple computers at a single location and use it to print from the
P-touch connected to PS-9000.

17
 PS-9000 Setup Method 1
The setup via the setup wizard is very easy.

Caution
● Before specifying settings, be sure to install the P-touch printer driver. (From the dialog box
that appears when the CD-ROM included with PS-9000 (this unit) is inserted into the drive,
click [P-touch Driver], and then install the network driver for your P-touch.
● Before starting the setup, make sure to quit all application programs that are running.

“Installs this unit and the utility.”

-Using the TCP/IP protocol

This method sets up PS-9000 and the printing software. Choose this setup mode when you are using
PS-9000 for the first time and the product is still set to its factory default settings.

In the main menu dialog box, click Select “Installs this unit and the utility.”,
1 [Setup]. The welcome message shown 3 and then click [Next].
below appears. Click [Next].

Read the Software License Agreement,

2 and then click [Yes] if you agree.

18
 Select PS-9000, which is to be set up, and Specify the IP address.
4 then click [Next]. 5 • If “Assign an IP address” is selected
(recommended)
→In the following dialog box that
appears, type in the IP address,
subnet mask and default gateway.
Consult your network administrator
for the appropriate settings.

• If the product is not displayed in the

list, click [Search].
• Alternatively, you can type in the
Ethernet address of the product that you
want to set up.
• If you want to reset the product to its
factory default settings, click [Initialize]
and follow the instructions.

• If “Obtain an IP address automatically”

is selected
→In an environment with a DHCP/
BOOTP server, the IP address of PS-
9000 is automatically assigned.

Caution
● After setup, the IP address may
change when the unit is turned off,
then turned on again. In that case, the
PS-9000 must be set again and the
printing software must be reinstalled.

19
 The selected configuration is displayed Specify the group name that will appear
6 for you to check it. If the configuration is 8 in the Start menu.
correct, click [Execute] to apply it. The The default group name is “Brother
settings are sent to PS-9000. PS-9000 Utility”. After specifying the
group name, click [Next].

The Brother PS-9000 Utility is installed.

7 Click [Next] if you do not want to change • If you change the name, make sure that
the group name you specify is not used
the destination directory.
already.

Select if you want to set up the printer

9 port.

• The screen shown below appears if the

Brother PS-9000 Utility has already
been installed on your computer.
Select if you want to overwrite the
Select “Yes”, and then click [Next].
software, and then click [Next]. If you
selected “Yes”, continue with the
operation described above. If you
selected “No”, continue with step 10.

20
 Select the P-touch to be set up, and then Type in the printer port name, and then
0 click [Next]. c click [Next].

• When you assign the printer port name,

• If there are no compatible P-touch make sure that the port name you
units, click [Cancel] to quit this setup specify is not used already (e.g., LPT1:).
wizard, install a P-touch printer driver, • The default port name is
and then repeat the setup procedure for “PTLANxxxxxx:” (where “xxxxxx” is
PS-9000 from the beginning. the last six digits of the Ethernet
address).
After the setup preparations are
a finished, click [Next]. The setup configuration is displayed.
d Click [Finish].

Select PS-9000, which is to be set up,

b and then click [Next].
When setup is complete, the dialog box
e shown bellow appears. Click [Finish].

• If the product to be set up is not

displayed in the list, click [Search].
• If you click [Search Option], the TCP/IP
broadcast address can be configured.

21
 PS-9000 Setup Method 2
The setup wizard is very easy.

Caution
● Before specifying settings, be sure to install the P-touch printer driver. (From the dialog box
that appears when the CD-ROM included with PS-9000 (this unit) is inserted into the drive,
click [P-touch Driver], and then install the network driver for your P-touch.
● Before starting the setup, make sure to quit all application programs that are running.

“Installs the utility.”

-Install the printing client software

This method sets up only the Brother PS-9000 Utility. Choose this setup method when PS-9000 has
already been set up in the environment.

In the main menu dialog box, click Select “Installs the utility.”, and then
1 [Setup]. The welcome message shown 3 click [Next].
below appears. Click [Next].

Read the Software License Agreement,

2 and then click [Yes] if you agree.

22
 The Brother PS-9000 Utility is installed. Select if you want to set up the printer
4 Click [Next] if you do not want to change 6 port.
the destination directory.

Select “Yes”, and then click [Next].

• The screen shown below appears if the
Brother PS-9000 Utility has already Select the P-touch to be set up, and then
been installed on your computer. 7 click [Next].
Select if you want to overwrite the
software, and then click [Next]. If you
selected “Yes”, continue with the
operation described above. If you
selected “No”, continue with step 7.

• If there are no compatible P-touch

units, click [Cancel] to quit this setup
wizard, install a P-touch printer driver,
and then repeat the setup procedure for
PS-9000 from the beginning.
Specify the group name that will appear
5 in the Start menu. After the setup preparations are finished,
8 click [Next].
The default group name is “Brother
PS-9000 Utility”. After specifying the
group name, click [Next].

• If you change the name, make sure that

the group name you specify is not used
already.

23
 Select PS-9000, which is to be set up, and The setup configuration is displayed.
9 then click [Next]. a Click [Finish].

• If the product is not displayed in the

When setup is complete, the dialog box
list, click [Search]. b shown bellow appears. Click [Finish].
• If you click [Search Option], the TCP/IP
broadcast address can be configured.

Type in the printer port name, and then

0 click [Next].

• When you assign the printer port name,

make sure that the port name you
specify is not used already (e.g., LPT1:).
• The default port name is
“PTLANxxxxxx:” (where “xxxxxx” is
the last six digits of the Ethernet
address).

24
 Other Functions
Other functions of PS-9000 are as follows.

Automatic IP address Automatic IP address

configuration with DHCP/ configuration with RARP
BOOTP
The PS-9000 supports RARP protocol. The IP
PS-9000 supports the DHCP/BOOTP protocol. address can be set within the network where
TCP/IP-related settings can be specified within the RARP server is operating.
the network where the DHCP/BOOTP server is
operating. Caution
● To use the RARP function of PS-9000,
Caution contact your network administrator.
● PS-9000 supports DHCP/BOOTP ● If the IP address obtained by the PS-9000
protocols that are in accordance with from a RARP server is changed, printing
RFC2131/2132. will no longer be possible. We
● To use the DHCP/BOOTP function of recommend using a fixed IP address for
PS-9000, contact your network the PS-9000.
administrator.
● If the IP address obtained by the PS-9000
from a DHCP/BOOTP server is changed,
printing will no longer be possible. We
recommend using a fixed IP address for
the PS-9000.

25
 Uninstalling the Software Using PS-9000 With a
If this product will no longer be used, remove
Different P-touch
(uninstall) the software.
When using PS-9000 with a different P-touch
than the one that is currently connected,
On the Start menu, point to “All
1 Programs”*, click “Brother PS-9000 remove (uninstall) the Brother PS-9000 Utility
from the computer, reset PS-9000 to its factory
Utility”, and then click .
default settings, and then perform the setup
(*”Programs” on operating systems other
procedure from the beginning.
than Windows XP.)
- The Uninstaller dialog box appears.

Click [Yes].
2 The software is uninstalled.
Uninstall the Brother PS-9000 Utility.
1 (Refer to “Uninstalling the Software” in
chapter 2, “Using PS-9000 in a
Windows® Environment”.)

Reset PS-9000 to its factory default

2 settings.
(Refer to “Parts and Functions” in
chapter 1, “About PS-9000”.)

Set up PS-9000.
3 (Refer to “PS-9000 Setup Method 1” in
chapter 2, “Using PS-9000 in a
Windows® Environment”.)

26
3 Using the Web Browser
Using the Web Browser ................................................................................28
Manage PS-9000 Via the Web Page ..............................................................29
 Using the Web Browser
This chapter provides a description on the procedure for using a Web browser to access the PS-9000
Web page.
Using a Web browser, the various PS-9000 settings and the status of PS-9000 and the P-touch can be
checked.

Display the PS-9000 Web page

Type the IP address of PS-9000 in the Web browser.

1 Example: If the IP address is 192.168.40.112, type “http://192.168.40.112/”.

Note
● For the Web browser, we recommend Internet Explorer 4.01 SP2 (or higher) or Netscape
Navigator 4.0 (or higher). If a different web browser is used, it must be compatible with HTTP
1.0 (RFC1945) and HTML 2.0 (RFC1866).
● The information may be different depending on the products.
● In order to use the Web browser, an IP address must be assigned to PS-9000.

28
 Manage PS-9000 Via the Web Page

■ Display Status ■ Configuration

The printer status and system information of Through the Web browser setup, you can
the P-touch connected to PS-9000 can be configure PS-9000 (general and TCP/IP
seen here. settings) and restart PS-9000. You must type
in the user name (root) and password to
change the configuration. We recommend
that you change the password after setting up
PS-9000, so that only the network
administrator can change the configuration.
(As a factory default, “root” is specified as the
user name, and no password is set.)

(Printer status)

(Configure PS-9000)

(System information)

(Restart PS-9000)
• If a print job with an error that has
occurred remains on the print server,
the jobs can be deleted by restarting
PS-9000.

29
4 Questions & Answers
Questions & Answers ....................................................................................31
Troubleshooting ............................................................................................33
 Questions & Answers
This chapter answers questions and offers solutions to problems that might arise when using the
product.

Symptom Cause Remedy

CD-ROM is If your computer does not

support Autorun, the main In this case, run “autorun.exe” in the root directory
inserted, but
menu will not automatically (D:\ if the CD-ROM is loaded in drive D of the
does not start appear after the CD-ROM is computer) of the CD-ROM.
automatically. inserted.
Check for the following, and then initialize PS-9000 to its
PS-9000 is not factory default settings and set it up from the beginning.
found after Make sure that the LINK LED •Check if PS-9000 is turned on.
is blinking. If the LINK LED is •Check if the network cable is inserted correctly
searching not blinking, PS-9000 may not to PS-9000.
during setup be properly connected to the •Check if the network cable is broken.
with the network. •Check if the LINK LED of PS-9000 and the
Brother Ethernet hub is blinking.
PS-9000 •Check if the Ethernet hub is working properly.
Utility. If communication is limited to TCP/ If a personal firewall is activated, deactivate it. If
IP, PS-9000 may not be found. TCP/IP filtering limitations are applied, remove them.
Check for the following, and then initialize PS-9000 to its
factory default settings and set it up from the beginning.
•Check if the PS-9000 power is turned on.
•Check if the network cable is inserted correctly
Make sure that the LINK LED
to PS-9000.
is blinking. If the LINK LED is
•Check if the network cable is broken.
not blinking, PS-9000 may not
•Check if the LINK LED of PS-9000 and the
be properly connected to the
Ethernet hub is blinking.
network.
•Check if the Ethernet hub is working properly.
•Check if PS-9000 and the P-touch are connected
properly.
•Check if the USB cable is connected properly.
Reset PS-9000 to its factory default settings and set it
up again from the beginning.
Example: When sending a ping in Windows® 98
MS-DOS
The print job is Go to “Start” – “Programs” – “MS-DOS Prompt”
not printed. and run “Ping xxx.xxx.xxx.xxx”. You will see the
message below. “xxx.xxx.xxx.xxx” is the IP
address of PS-9000.
If you are using the TCP/IP •When there is a reply to pinging:
protocol, ping PS-9000 with Reply from xxx.xxx.xxx.xxx:bytes=32
the set IP address to see if time=58ms TTL=253
there is any reply. If there is no Reply from xxx.xxx.xxx.xxx:bytes=32
reply to pinging, the IP address time=58ms TTL=253
may not be set properly. Reply from xxx.xxx.xxx.xxx:bytes=32
time=58ms TTL=253
Reply from xxx.xxx.xxx.xxx:bytes=32
time=58ms TTL=253
•When there is no reply to pinging:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

31
 Symptom Cause Remedy
If a DHCP/BOOTP server or
an RARP server resides on the
network, the IP address is Create a local environment where the server does
automatically issued by the not exist and issue the IP address to PS-9000. At the
server. In this case, the IP same time, make sure that “Obtain an IP address
address that was manually set automatically” in the TCP/IP setting is not marked.
for PS-9000 may have been
overwritten by the server.
The print job is
not printed. If PS-9000 and the computer
are not in the same segment, a
Use the Brother PS-9000 Utility to check whether
subnet mask and gateway
the subnet mask and gateway address are correct.
address must to be set for
PS-9000.
Check the printer port name of PS-9000. The port
name is indicated by “(PTLAN xxxxxx: P-touch TCP
Port)” after the assigned port name.

Dial-up starts Depending on the operating When using PS-9000, cancel the setting for
system being used, the automatic dial-up or, if the automatic dial-up setting
when printing automatic dial-up setting may cannot be cancelled, click [Cancel] in the dialup
is performed. have been specified. dialog box to begin printing.
If the unit stopped operating
An error because of a tape width error
After the other user’s print job is finished, try printing
or no more tape in the cassette
occurs during during another user’s print job,
again. Otherwise, use the Web browser to restart
printing. PS-9000, and then try printing again.
printing is not possible until
the error is cancelled.
LPR printing is With some of the P-touch With the PT-9200DX, install the printing software
not available machines, LPR printing is not for PS-9000 onto each client, and use it instead of
with PS-9000. available. using LPR printing.

If PT-9500PC is connected to
The tape width PS-9000, the tape width
cannot be detection function of P-touch
detected by Editor 4 and Quick Editor does Manually specify the tape width.
P-touch Editor 4 not operate. (There is no tape
or Quick Editor. width detection function with
PT-9200DX.)
PS-9000 can be initialized (reset to its factory default
settings) by using the Brother PS-9000 Utility.
Can PS-9000 Select PS-9000 in the PS-9000 setting dialog box of
be initialized the Brother PS-9000 Utility, and then click
(reset to its [Initialize]. Otherwise, PS-9000 can be initialized by
factory default pressing the push button. For further information on
settings)? how to initialize PS-9000 by pressing the push
button, refer to “Parts and Functions” in chapter 1,
“About PS-9000”.

32
Troubleshooting

Network printing is not possible.

Install the printer

driver.
Is the printer driver
No
installed?

No Yes
Yes Is printing possible?

Is printing
No possible if the P-touch is
directly connected to the
computer?

Yes Check the network

environment that is
being used.
Is other equipment No
on the network operating
properly?

No Yes
Yes Is printing possible?

*
Do the LEDs No
on the print server indicate that it
is operating correctly?

Yes

Was there a reply

Yes to “C:\pingxxx.xxx.xxx.xxx”
(where “xxx.xxx.xxx.xxx” is the IP
address of PS-9000) at the
command prompt?

No

Can PS-9000 be No
found when the utility is
used?

Yes

No
Is printing possible?

Yes

There is a problem with The problem has been There may be a problem
the printer. corrected. with the print server.
Check the setup procedure
for the printer.
Consult a service
representative.

33
*For details on the LEDs, refer to “Parts and Functions” in chapter 1, “About PS-9000”.
■ 2 LINK LEDs (green)
Lights when a proper LAN connection is established.
With a 100BASE-TX–compatible machine, check which LED is lit to determine if the connected
LAN interface is 10BASE-T or 100BASE-TX.
■ STATUS LED (orange)
Flashes during data transfer. During data transfer, this LED flashes at irregular intervals.

If the LEDs indicate that operations are not being performed correctly, connected equipment or cables
connecting the PS-9000 to the computer running the setup utility are not set up correctly. (Check that
the indicators for the power supply and connection on the hub or router indicate that they are
operating correctly.) If they are not operating correctly, replace the power supply cables, connection
cables or connected equipment, and then try performing the operation again.

34
5 Appendix
Caution
● You need to have administrator privileges to set up PS-9000 in Microsoft® Windows
NT® 4.0, Microsoft® Windows® 2000 Pro and Microsoft® Windows® XP.
LPR Printing in Microsoft® Windows NT® 4.0, Microsoft® Windows® 2000 Pro
and Microsoft® Windows® XP .......................................................................36
PS-9000 Settings............................................................................................44
Contact Information (For USA Only) ............................................................46
 LPR Printing in Microsoft® Windows NT® 4.0, Microsoft®
Windows® 2000 Pro and Microsoft® Windows® XP
This section explains how to setup and print with PS-9000 using LPR of Microsoft® Windows NT® 4.0,
Microsoft® Windows® 2000 Pro and Microsoft® Windows® XP.

Note
● PT-9200DX doesn’t support LPR printing.

Print using an LPR port in Microsoft® Windows NT® 4.0

(PT-9500PC only)

Note
● In order to print using LPR, an LPR port must be added. Go to “Start” – “Settings” – “Control
Panel” – “Network”, and then select “Services”. Click [Add], select “Microsoft TCP/IP Printing”,
and then click [OK]. The component is installed. Restart the computer.

1 Go to “Start” – “Settings” – “Printers”, • If you have already created a port when

and then double-click [Add Printer] to you installed PS-9000, select the port
start up the wizard. from the list, and then continue with
step 6.
2 In the following dialog box that
appeared, select “My Computer”, and 4 Select “LPR Port” from the “Available
then click [Next]. Printer Ports”, and then click [New Port].

5 In the “Name or address of server

providing lpd” box, type in the IP address
3 In the following dialog box that that was set for PS-9000. In the “Name
appeared, click [Add Port], and then
of printer or print queue on that server”
create a new port.
box, type in “lp”, and then click [OK].

36
6 In the list of “Available Ports”, select the 0 In the Printer Sharing dialog box, select
appropriate port, and then click [Next]. “Shared” or “Not shared” according to
your environment. If the printer is
shared, type a share name. Then, click
[Next].

7 In the Add Printer Wizard dialog box,

select the P-touch printer driver to be
used, and then click [Next].
a In the Print Test Page dialog box, select
“No”, and then click [Finish].
When the new printer is added to the list,
the printer setup is complete.

8 In the Use Existing Driver dialog box,

select whether to keep the existing driver
or replace it with a new driver, and then
click [Next].
b Print after displaying the printer’s
Properties dialog box, then clearing the
“Enable bidirectional support” check
box on the Ports tab, and selecting
“Disable” for Printer Monitor on the
Device Settings tab.

9 In the “Printer name” box, type the

P-touch printer name to be used in
Microsoft® Windows NT® 4.0. If
necessary, type in the desired name.
Select whether or not to use this printer as
the default printer, and then click [Next].

37
 Print using an LPR port in Microsoft® Windows® 2000 Pro

Note
● In order to print using LPR, an LPR port must be added. Go to “Start” – “Settings” – “Control
Panel” – “Add/Remove Programs” – “Add/Remove Windows Components” to start up the
Windows Components Wizard. In the “Components” list, select “Other Network File and Print
Services,” click [Details], select “Print Services for Unix”, and then click [OK]. In the Windows
Component Wizard, click [Next]. After the component is added, click [Finish]. The LPR port is
added.

1 Go to “Start” – “Settings” – “Control 4 In the Select the Printer Port dialog box,
Panel” – “Printers”, and then double- select “Create a new port” to create a
click [Add Printer]. new port. Select “LPR Port”, and then
The Add Printer Wizard starts up. click [Next].

2 Click [Next].

• If the destination print port was created

when PS-9000 was installed, select the
port from the “Use the following port”
3 Select “Local printer”. Be sure to clear list, and then click [Next].
the “Automatically detect and install my
Plug and Play printer” check box.
5 In the “Name or address of server
providing lpd” box of the Add LPR
compatible printer dialog box, type in the
IP address that was set for PS-9000. In
the “Name of printer or print queue on
that server” box, type in “lp”, and then
click [OK].

38
6 In the Add Printer Wizard dialog box, 9 In the Printer Sharing dialog box, select
select the P-touch printer driver to be “Share as” or “Do not share this printer”
used, and then click [Next]. according to your environment. If the
printer is shared, type a share name.
Then, click [Next].

7 In the Use Existing Driver dialog box,

select whether to keep the existing driver
or replace it with a new driver, and then 0 In the Print Test Page dialog box, select
click [Next]. “No”, and then click [Next].

8 In the “Printer name” box, type in the a The configuration information will be
P-touch printer name to be used in listed. If it is correct, click [Finish].
Microsoft® Windows® 2000 Pro. If When the new printer is added to the list,
necessary, type in the desired name. the printer setup is complete.
When you are asked to select whether or
not to use this printer as the default
printer, select “No”, and then click
[Next].

39
b Print after displaying the printer’s
Properties dialog box, then clearing the
“Enable bidirectional support” check
box on the Ports tab, and selecting
“Disable” for Printer Monitor on the
Device Settings tab.

40
 Print using an LPR port in Microsoft® Windows® XP

Note
● In order to print using a LPR, an LPR port must be added. Go to “start” – “Control Panel” – “Add
or Remove programs” – “Add/Remove Windows Components” to start up the Windows
Components Wizard. In the “Components” list, select “Other Network File and Print Services”,
click [Details], select “Print Services for Unix”, and then click [OK]. In the Windows
Components Wizard, click [Next]. After the component is added, click [Finish]. The LPR port is
added.

1 Go to “start” – “Control Panel” – 3 In the Select a Printer Port dialog box,

“Printers and Other Hardware”, and select “Create a new port” to create a
then click [Add a printer] to start up the new port. Select “LPR Port”, and then
wizard. click [Next].

• If the destination print port was created

2 Select “Local printer attached to this when PS-9000 was installed, select the
computer”. Be sure to clear the
port from the “Use the following port”
“Automatically detect and install my Plug
list, and then click [Next].
and Play printer” check box.

4 In the “Name or address of server

providing lpd” box of the Add LPR
compatible printer dialog box, type in the
IP address that was set for PS-9000. In
the “Name of printer or print queue on
that server” box, type in “lp”, and then
click [OK].

41
5 In the Add Printer Wizard dialog box, 8 In the Printer Sharing dialog box, select
select the P-touch printer driver to be “Do not share this printer”, and then
used, and then click [Next]. click [Next].

6 In the Use Existing Driver dialog box, 9 In the Print Test Page dialog box, select
select whether to keep the existing driver “No”, and then click [Next].
or replace it with a new driver, and then
click [Next].

0 The configuration information will be

listed. If it is correct, click [Finish].
7 In the “Printer name” box, type in the When the new printer is added to the list,
P-touch printer name to be used in the printer setup is complete.
Microsoft® Windows® XP. If necessary,
type in the desired name.
Select whether or not to use this printer as
the default printer, and then click [Next].

42
a Print after displaying the printer’s
Properties dialog box, then clearing the
“Enable bidirectional support” check
box on the Ports tab, and selecting
“Disable” for Printer Monitor on the
Device Settings tab.

43
 PS-9000 Settings
Below are the settings for PS-9000.

General

Name
Factory
Explanation
CD-ROM Default
Web page
Setup

Set up network type. Normally use in

AUTO. If the LINK LED on the hub
LAN Interface AUTO does not light up after the PS-9000 is
turned on, select the appropriate
network type for the hub.

TCP/IP

Name
Factory
Explanation
CD-ROM Default
Web page
Setup

Enables or disables DHCP/BOOTP.

These are protocols where the IP
address is acquired from the
DHCP/BOOTP server during start up.
In order for DHCP/BOOTP to specify
Receive IP the IP address of PS-9000, a
address DHCP/BOOTP ENABLE DHCP/BOOTP server must exist
automatically within the subnetwork and be
properly set up. PS-9000 will
automatically acknowledge DHCP
and BOOTP, and use as its own
address the IP address that it
previously received as a reply.

Enables or disables RARP. RARP is a

protocol where the IP address is
acquired from the RARP server during
RARP ENABLE start up. In order for DHCP/BOOTP to
specify the IP address of PS-9000, an
RARP server must exist within the
subnetwork and be properly set up.

Sets up the IP address of PS-9000. The

value must be configured in the
IP Address IP Address 0.0.0.0 format of four series of numbers
separated by decimal points, such as
“xxx.xxx.xxx.xxx”.

44
 Name
Factory
Explanation
CD-ROM Default
Web page
Setup

Sets up the subnet mask of PS-9000.

The value must be configured in the
format of four series of numbers
separated by decimal points, such as
Subnet Mask Subnet Mask 0.0.0.0 “xxx.xxx.xxx.xxx”. If “0.0.0.0” is
specified, this setting will become
disabled and, according to the IP
address, the subnet mask will
automatically be used.

Sets up the gateway IP address. The

value must be configured in the
format of four series of numbers
Default Default separated by decimal points, such as
0.0.0.0
Gateway Gateway “xxx.xxx.xxx.xxx”. The gateway must
reside within the same subnetwork as
PS-9000. If “0.0.0.0” is specified, this
setting will become disabled.

45
 Contact Information (For USA Only)

Service Center Locations

If you need a local service center, please call 1-800-284-HELP (4357)

to locate the authorized service center closest to you.
Note: Be sure to call the Service Center before your visit.
Service centers do not provide operational assistance. See “Operational Assistance”.

Operational Assistance

For technical and operational assistance you may call Brother Customer Service at:
Voice 1-877-4-PTouch, or Fax 1-901-379-1210

Assistance on the Internet

For product information and downloading the latest drivers: http://www.brother.com

For purchasing accessories and certain Brother products: http://www.brothermall.com

Fax-Back System

Brother Customer Service has installed an easy-to-use Fax-Back System so you can get
instant answers to common technical questions and product information for all Brother products.
This system is available 24 hours a day, 7 days a week. You can use the system to send the information
to any fax machine, not just the one you are calling from.

Please call 1-800-521-2846 and follow the voice prompts to receive faxed instructions on how to
use the system and an index of Fax-Back subjects.

SHOULD YOU ENCOUNTER ANY PROBLEMS WITH YOUR PRODUCT, PLEASE DO NOT
RETURN YOUR PRODUCT TO THE STORE!

After referring to this User’s Guide, if you still need assistance, refer to the Brother Contact
information in this guide.

46