Information Systems EXAM
Uploaded by
ScribdTranslationsInformation Systems EXAM
Uploaded by
ScribdTranslationsInformation Systems (IS) and IT Management
1. What is the role of information systems in today's businesses? Select the
correct answer.
Make large investments that involve wasting valuable capital.
Helps in making sound decisions, solving problems, overcoming challenges and
transform business operations in relation to technology and
Redesigning business operations to leverage technologies
information.
Use information systems and technologies to help the company to
solve problems and overcome challenges.
2. The most appropriate concept that defines the Digital Company is:
It is one in which the company's processes are responded to more slowly than
traditional companies
The digital company is defined as one that encompasses only certain processes of the company.
in a digital way and cannot link to other organizations
It is the one in which almost all significant business relationships of the organization occur.
with clients, suppliers, and employees, actions are carried out and controlled
It is the one that automates the business processes of the company.
3. It does not correspond to one of the Strategic Business Objectives of Systems
information:
Operational Excellence.
Opportunities for Globalization.
Competitive advantages and survival.
Improved decision making
4. Improved decision-making is one of the objectives pursued by the Systems of
information to which this objective refers. Select the correct answer.
Having the correct information at the right time to make a decision
informed, using data from the market of systems and technologies of
Relying on forecasts, good wishes, and luck to make decisions.
Use real-time market data on information systems and technologies to
moment to make decisions.
The way a company produces, distributes, and sells a product or service
to create wealth.
5. What does the following paragraph refer to: Doing things better than your competitors,
charge less for better products and respond to customers and suppliers in real time,
they constitute situations that come together for achieving higher sales and profits
that their competitors could not match. Select the correct answer.
Improved decision making
Operational Excellence.
Competitive advantages
New products, services, and business models.
6. What information system activities does the following case study fulfill:
A clinical system requires that the medical record number of each patient be recorded from
according to a classification for children, adults, and elderly adults. And thus classify them accordingly
the age ranges in order to optimize the search time and
improve the quantity of numbers for each code assigned to a history.
Entry and exit
Input
Process and entry
Process and output
7. The efficient use of an information system requires having the following
aspects:
Administration, Management, Organization
Administration, Organization, Information Technology
Administración,Organización, Control
Management, Information Technology
8. The hierarchical structure of the levels of a company (top management, management
intermediate and operations management) in which dimension of information systems
is involved
Administrative
Organization
Information technology
Address.
9. Select which dimension of information systems is managed in the following
case study.
The toothpaste manufacturing company has been producing Colinos toothpaste.
product for more than 20 years in the market, today it launches a new product for the
oral hygiene that is a mouthwash 'listerine' at a price adjusted with a 10%
profit, but in case the product is not accepted by the market, the option will be
sell the mouthwash to the inmate for reimbursement of the investment.
Planning
Administrative
Organization
Information technology
10. An information system is the set of technologies made up of software,
hardware, human resources and:
Administrative staff.
Information systems structure.
Networks and telecommunications.
Business model.
11. United Parcel Service (UPS) is the largest company in the world in distribution of
air and ground shipping, uses Information Systems in order collection and
tracking of them until their subsequent delivery. By means of a computer
portable UPS drivers automatically capture all the necessary information
from the customer and sends it to the main UPS computers for storage and
processing, thanks to this, whoever sends a package can access the site
UPS website to track packages, check delivery routes, calculate shipping costs,
determine transit time and schedule the pickup.
What are the components of an information system described in the UPS case?
Input, processing and output
Entry and exit
Input and processing
processing and Output
12. From a business perspective, information systems help to:
Manage information completely and accurately in the company
Optimize the availability of information resources within the company
Protect the company's information against accidental or deliberate losses.
Increase the company's profitability by improving its business processes
13. Indicate the correct order of processing activities in the value chain of
the information of a company:
1) Distribution of information
2) Information Gathering
3) Transformation in the company's systems
4) Profitability and strategic position of the company
1,2,3,4
3,2,4,1
4,3,1,2
2,3,1,4
14. What is the reason that some companies invest in technology and systems
Do you not receive a return on your investment in information that is commensurate with it?
They do not acquire the suitable personnel to operate the new technology.
They do not invest enough in new technologies
They are mistaken in adopting the correct business model according to the new
technology.
They acquire new technologies but do not use them to 100% due to lack of knowledge.
15. Among the complementary social assets that provide us with greater profitability
the investment in information technology we have:
Appropriate business model
The infrastructure of internet and telecommunications.
Teamwork and collaborative work environments.
Efficient business processes
16. The study of management information systems is a multidisciplinary field. In
In general, current approaches to information systems can be divided into
technical and behavioral approaches. The technical approach involves different disciplines.
(Select 1 answer) Disciplines:
Law
Psychology
Operations Research
Economy
17. Internally, management information systems through technical and ...
behavioral, contribute disciplines that aid in the study and understanding of systems
of information. Among them we have: "Operations research" to which
refer to this discipline: (Select 1 answer)
Establishment of computational theories, computing methods, and methods of
efficient storage and access to data.
Mathematical techniques to optimize selected parameters of organizations
such as transportation, inventory control, and transaction costs
Development of models for decision making and administrative practices.
It consists of the software that controls the organization of data on physical media.
18. The field of MIS promotes the knowledge of information systems by
combine the disciplines of both the technical approach and the behavioral approach. What does it refer to?
the behavioral approach? Select 1 answer.
It highlights models based on mathematics as well as physical technology and
the formal capabilities of systems
Set of components that collect, process, store, and distribute
information to support the company's decision-making.
It focuses on changes in attitude, administrative and organizational policies and on
the behavior.
Series of value-adding activities to acquire, transform, and distribute the
information that improves decision-making
19. From a socio-technical perspective, the performance of the organization is achieved by:
(Select 1 answer)
Optimize together both the social and technical systems that are used in
the organization.
Perceive and use information systems properly to assist in decision-making
of decisions.
Employ complementary assets, the necessary organizational and administrative capital
to obtain value from investments in information technology
It consists of a culture of support for businesses that values efficiency and
effectiveness.
20. In the context of the behavioral approach, there are three important disciplines that
they contribute and help in the study of information systems? Select one of the
options. (Select 1 answer)
Computer Science
Mathematics
Sociology
Operations Research