QUESTION 6
6.1.1) Premium
>It is the amount of money a person regularly pays to an insurance company in exchange for
coverage or protection
6.1.2) Adressee
>The person or organisation to whom a letter , emails or any form of communication is directed
6.1.3) Electronic mail
>A method of sending and receiving messages electronically over the internet , commonly
called emails.
6.1.4) Dual diary system
>A system where two records of appointments are kept to ensure no appointment is missed
6:1.5) Invoice
>A document issued by a seller to a buyer showing good or service supplied and the amount
owed.
6.1.6) Organogram
>A diagram showing the structure of an organisation and the relationship between positions.
6.2)
Clearly define the tasks
Match the task to the right person’s skills
Provide necessary resources and authority
Set clear deadlines
Communicate expectation clearly
Monitor progress and give feedback
6.3) Insurer
>The insurance company that provides cover and pays out claims in exchange for premiums
•Insured
>The individual or business that takes out the insurance policy and pays the premium
•Beneficiary
>The person entitled to receive the insurance payout if the insured events occurs
6.4)
To save the manager’s time for more important tasks
To develop employees skills and confidence
To improve efficiency and productivity
To ensure work continues in the manager’s absence
