TravelMate P6 / TMP614-51-G2 / TMP614-51T-G2 / TMP614-51G-G2/

TMP614-51TG-G2 / TravelMate P614-51-G2 / TravelMate P614-51G-G2/

TravelMate P614-51T-G2 / TravelMate P614-51TG-G2

Lifecycle Extension Guide

1
Self-Repair ............................................................. 3

Disassembly Procedures ............................................. 5

Troubleshooting .................................................... 38

FRU (Field Replaceable Unit) List ................................ 39

Exploded Diagrams ................................................. 40

To update your software .......................................... 43

To remove your personal data ................................... 43

2
Self-Repair
This chapter highlights the limited self-repair capabilities of the product.

Prior performing self-repair, familiarize yourself with the Safety Guidelines and
Recommended Equipment sections first as described in the chapter "Disassembly
Procedures".

Depending on model, the following key components are eligible for self-repair (if
applicable);

Battery pack
HDD / SSD module
DIMM module(s)
WLAN module
LTE module

If a particular key component is listed and thus would be eligible for self-repair, but is not
described in the 'Disassembly procedures' section, then this component is either not
present on the respective model, or it is present but embedded on the motherboard and
therefore not eligible for self-repair.

NOTE:
Do not attempt to replace other components than those listed above.

NOTE:
For replacement parts, always use only Acer certified components in order to
safeguard quality, optimum system performance, stability and reliability of the product.

NOTE:
Any damage to the product that occur during self-repair, or which has occurred as a
result of a careless or unsuccessful self-repair attempt, is not covered by the standard
product warranty.

Disassembly Procedures
Please refer to the chapter "Disassembly Procedures" for step by step disassembly
instructions.

System BIOS & Driver Updates

Visit http://www.acer.com/support to discover the available system BIOS and Drivers
for this product. After selecting the desired country/language, either enter the model
name or product serial number, or select the product from the list of suggested models
in order to get access to product-specific software and documentation.

3
 To update system BIOS:

 Download the desired system BIOS version from the website

 Unzip the downloaded file to your computer
 Double-click the extracted file in order to initiate the update process
 The update process itself is fully automated and its progress is visualized by
means of a progress indicator
 A visual notification is shown when the update is complete

NOTE:
Upgrading the system BIOS incorrectly, or intermittence of the system BIOS update
process could harm the product.

NOTE:
System BIOS upgrades or downgrades, if not performed by an Acer Service Center or
authorized Service Partner, are at own risk.

To update Drivers:

Run Windows Update in order to get the latest drivers from Acer:

 select the Start button

 go to Settings > Update & Security > Windows Update
 Available Drivers will automatically be listed on screen., Press Download to
start the download of the respective driver
 Installation of the driver will start automatically once the download is completed

Software Recovery
This product has embedded software recovery tools which can be used to either
perform a partial or full software recovery, but also to create a Factory Default
recovery media.

For more information about the software recovery options, how to perform a software
recovery or creating a Factory Default recovery media, please refer to the chapter
“Recovery” which is available in the User Manual of the product.

NOTE:
In the event of not being able to create a Factory Default recovery media, it is possible
to obtain a copy of the recovery media through Acer Customer Service
(http://www.acer.com/support)

This is not a free of charge service.

4
Disassembly Procedures

 Safety Guidelines
This chapter contains step by step procedures on how to remove and de-install components from the
computer. Use the following safety guidelines to ensure your personal safety. Each procedure included
in this chapter assumes that you are preparing your computer for recycling and disposal. By
performing any of these procedures you acknowledge that any remaining warranty applicable to
your computer will be voided. Before you start any of the procedures in this chapter, make sure to
read the following safety guidelines and the respective instructions within the chapter.

CAUTION!
 Turn off your computer and disconnect all power sources before opening the computer cover
or panels.
 To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by
periodically touching an unpainted metal surface at the same time as touching a connector on
the back of the computer.
 Take off any metal objects on your arms or fingers such as bracelets, rings or watches and make
sure your hands are completely dry. Even if your unit is unplugged, there may still be some
remaining electric charge.
 If a component does not come out easily, do not forcefully remove it. Instead, check that you
are removing it correctly and that no wires or other parts are in the way.
 When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself.
Some cables have connectors with locking tabs; if you are disconnecting this type of cable, press
in on the locking tabs before you disconnect the cable.

 Recommended Equipment
The following equipment are recommended to do the following maintenance procedures:
 Wrist grounding strap and conductive mat
 Flat screwdriver
 Philips screwdriver
 Polydrive screwdriver
 Plastic tweezers
 Flat plastic pry

 WEEE Annex VII Component

These components are classified as requiring selective treatment.

5
Pre-disassembly Instructions

Before proceeding with the disassembly procedure, make sure to do the following:
1. Turn off the power to the system and all peripherals.
2. Unplug the AC adapter and all power and signal cables from the system.
3. Place the system on a flat, stable surface.

Figure 3-1. Front View

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Removing the Lower case
1. Place the notebook on flat while lower case should be upwards. Use TORX screwdriver to
remove 11 screws of lower case.

6
1 3

5 2
4

1 2 3 4

Figure 3-2. Lower case

2. Open the buckle with a pick as showed figure3-4, then remove the lower case from the
bottom side as shown in picture.

Figure 3-3. Lower case

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Removing the Battery

1. Remove the acetate cloth from the battery connector.

Figure 3-4. Battery

2. Disconnect the battery cable from the MB as shown in picture.

Figure 3-5. Battery

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 3. Remove the battery from the MB as shown in picture.

WEEE Annex VII

Figure 3-6. Battery

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Removing the SSD

1. Remove the acetate cloth on the SSD and FAN cable.

Figure 3-7. SSD

2. Remove 1 screw from SSD.

Figure 3-8. SSD

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3. Remove SSD from MB.

WEEE Annex VII

Figure 3-9. SSD

NOTE:
AL-foil mylar only exist on the LTE configuration. WIFI no need.

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Removing the SoDIMM

1. Disconnect the SoDIMM connector as below picture.

Figure 3-10. So-DIMM

2. Remove the SoDIMM from the MB.

WEEE Annex VII

Figure 3-11. So-DIMM

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Removing the WLAN module

1. Remove the acetate cloth from the WLAN cable.

Figure 3-12. WLAN module

2. Disconnect the WLAN cable connectors on the WLAN module. Please notice the color and position.

Figure 3-13. WLAN module

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 3. Remove 1 screw on the WLAN module.

Figure 3-14. WLAN module

4. Remove the WLAN module from the MB.

WEEE Annex VII

Figure 3-15. WLAN module

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Removing the FAN

1. Disconnect the fan connector from the MB.

Figure 3-16. FAN

2. Remove 2 screws on the FAN.

Figure 3-17. FAN

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3. Remove the fan from the MB.

Figure 3-18. FAN

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Removing the Thermal module

1. Remove 1 screw on the LTE MB shielding cover.(LTE ONLY, WIFI SKIP TO STEP 3)

Figure 3-19. LTE shielding cover

2. Remove LTE shielding cover from the uppercase, there are 9 clips on the MB. (LTE ONLY, WIFI SKIP TO STEP 3)

Figure 3-20. LTE shielding cover

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3. Loosen the 6 screws on the thermal module ,the screws can’t be removed.

Figure 3-21. Thermal module

4. Lift up the thermal module with both hands from the uppercase.

Figure 3-22. Thermal module

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Removing the LTE module

1. Disconnect the LTE antenna cable connector on the MB, please notice the color and position.

Figure 3-23. LTE module

2. Remove 1 screw from the LTE module.

Figure 3-24. LTE module

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3. Remove the LTE module from the MB.

WEEE Annex VII

Figure 3-25. LTE module

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Removing the Smart Card

1. Remove two acetate cloths from the LTE antenna cable.

Figure 3-26. Smart card

2. Separate the LTE main antenna (yellow color) from the bottom of the uppercase.

Figure 3-27. Smart card

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3. Disconnect the smart card FFC connector on the MB.

Figure 3-28. Smart card

4. Remove 2 screws on the smart card.

Figure 3-29. Smart card

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 5. Remove the smart card bracket and rubber from the uppercase.

Figure 3-30. Smart card

6. Push the smart card down, then remove the smart card.

WEEE Annex VII

7.

Figure 3-31. Smart card

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Removing the MB

1. Remove the acetate cloth from the KB FFC connector, remove the blue mylar from the KB backlight
connector.

Figure 3-32. MB

2. Remove the conductive cloth on the hinge, lift the EDP cable by the mylar handle on the EDP cable
connector.

Figure 3-33. MB

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3. Disconnect the KB FFC, Speaker cable (L+R), KB backlight FFC, Power button cable from the MB.

Figure 3-34. MB

4. Remove 4 screws (CM2*5 MM_0.8 MM_4.5 MM) and 1 screw (CM2*2.5 MM_0.8 MM_6 MM) from the MB.

Figure 3-35. MB

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 5. Lift the MB from the left side of the upper case.

WEEE Annex VII

Figure 3-36. MB

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Removing the Upper case

1. Remove 4 screws on the upper case (2 screws on each side).

Figure 3-37. upper case

2. Remove the upper case.

Figure 3-38. upper case

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Removing C support and C KLOCK bracket
1. Remove 2 screws on the C support bracket, then remove the C support bracket.

Figure 3-39. C support bracket

2. Remove the C KLOCK (security lock) bracket from the uppercase.

Figure 3-40. C KLOCK bracket

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Removing the Touchpad module,

1. Remove two blue mylars on the touchpad screws.

Figure 3-41. Touch pad module

2. Remove 4 screws from the upper case.

Figure 3-42. Touch pad module

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 3. Remove the touch pad module from the upper case.

WEEE Annex VII

Figure 3-43. Touch pad module

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Removing the Keyboard

1. Remove foam from C cover.

Figure 3-44. Keyboard

2. Remove the hardware bracket from the C cover with a screwdriver

Figure 3-45. Keyboard

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 3. Remove the screws on the back of the keyboard with a screwdriver and take the keyboard
out from C cover

WEEE Annex VII

Figure 3-46. Keyboard

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Figure 3-47. Keyboard

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 Removing the LCD

1. Open the bezel from the left or right inner side as below, then remove the bezel from the LCD cover.

WEEE Annex VII

Figure 3-48. LCD bezel

2. Remove the left hinge rubber and right hinge rubber.
NOTE: The inside of the hinge rubber is marked with the character “L” or “R”.

Figure 3-49. Hinge rubber

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3. Tear up the acetate cloths on the LCD gently.

Figure 3-50. LCD

4. Pull the easy-pull-glue out of the LCD cover.

NOTE:
During the pulling, it is necessary to apply even force and smoothness, and the force is not too
strong until the glue is pulled away from the LCD cover.

Figure 3-51. LCD

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5. Flip the LCD panel from the top. Do not to pick up the LCD panel directly from the LCD cover. WEEE
Annex VII

Figure 3-52. LCD panel

6. Peel off the conductive cloth on the LCD gently.

Figure 3-53. LCD panel

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7. Open the latch then remove the LCD panel.

Figure 3-54. LCD panel

8. If it is a 30Pin LCD, please remove two residual mylar on the LCD cover.
NOTE: There are 2 thicknesses of LCD, corresponding to different thickness of the easy-pull-glue.
The 30Pin LCD uses a 0.95mm thick glue with a layer of mylar.
The 40pin LCD uses a thickness of 0.65mm.

Figure 3-55. LCD panel

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Troubleshooting

38
FRU (Field Replaceable Unit) List
Please contact your local service center to find out how to obtain the part or replace your device.

39
Exploded Diagrams

Figure 6-1. Exploded Diagram-part1

Table 6-1. Exploded Diagram-part1

No. Description Acer Part # No. Description Acer Part #

1 A COVER ASSY 60.VM1N8.001 9 B COVER ASSY 60.VM1N8.002
2 CAM&LCD cable 50.VM2N8.001 10 Hinge Right 33.VM5N8.002
3 WIFI Antenna 50.VM5N8.004(MAIN)/ 11 HINGE CAP RUBBER Right 47.VM5N8.006
50.VM5N8.005( AUX)

4 DMIC 55.VM1N8.001 12 Hinge Left 33.VM5N8.001

5 IR CAMERA KS.FHD0Q.003 13 HINGE CAP RUBBER Left 47.VM5N8.005
6 BEZEL DIFFUSION 47.VM5N8.004 14 Hinge Screw 86.VM5N8.001
MYLAR

7 DMIC Rubber 47.VM5N8.007 15 LCM Module KL.14005.044

8 IR-HD_CAMERA MIC 47.VM5N8.008
RUBBER
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Figure6-2. Exploded Diagram-part2
Table 6-2. Exploded Diagram
No. Description Acer Part # No. Description Acer Part #
1 C COVER ASSY 6B.VM6N8.001 15 SIM TRAY 33.VM6N8.001
2 Sys screw 86.VM5N8.003 16 KB BRACKET \( The KB ASSY include
the bracket.)

3 POA BUTTON NC.22011.00D 17 TP BRACKET \(The TP ASSY include

the bracket.)
4 POA BUTTON BRACKET 33.VM5N8.003 18 LTE Antenna 50.VM6N8.001(MAIN)/
50.VM6N8.002(AUX)

5 C SUPPORT BRACKET 33.VM5N8.004 19 LED PCBA 55.VM5N8.001

6 C KLOCK BRACKET 42.VM5N8.001 20 BATTERY SPONGE 3 \( The KB ASSY include
the sponge.)
7 MB NB.VLZ11.001 21 SMART CARD 54.VM5N8.001
8 GPU-CPU SHIELDING 33.VM2N8.001 22 FAN 23.VM5N8.001
9 Thermal module 24.VM5N8.001 23 BATTERY KT.00304.014
10 SPEAKER LEFT 23.VM5N8.002 24 FAN MYLAR 47.VM5N8.015
11 SPEAKER RIGHT 23.VM5N8.003 25 NFC FFC 50.VLSN8.001
12 D COVER ASSY 60.VM6N8.001 26 NFC PCBA 55.VLSN8.001

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13 SMART CARD FRAME 42.VM5N8.003 27 NFC Antenna 50.VLSN8.002
14 TOUCH PAD 56.VM5N8.001 28 SSD KN.5120D.004

NOTE:
Take "NX.VLZSI.001" as an example, "Acer part#" is as above, please refer to the actual configuration;

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To update your software

Please visit http://go.acer.com/?id=17883

To remove your personal data

 Option 1: Select Start > Settings > Update & Security > Recovery.
Under Reset this PC, select Get started. Open Recovery settings.
 Option 2: Restart your PC to get to the sign-in screen, then press and hold down

the Shift key while you select the Power icon > Restart in the lower-right corner
of the screen. After your computer restarts, select Troubleshoot > Reset this PC.

 Option 3: Select Start , then press and hold down the Shift key while you select

the Power icon > Restart to restart your computer into Recovery Mode. After
your computer restarts, select Troubleshoot > Reset this PC.

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