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Consulting Concepts

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6 views10 pages

Consulting Concepts

Uploaded by

harshitpareek1
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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1. What is SWOT Analysis?

SWOT stands for:

 Strengths
 Weaknesses
 Opportunities
 Threats

It’s a strategic planning tool used to identify internal and external factors that can impact an
organization, project, product, or even a personal career path.

 Strengths and Weaknesses are internal (things the organization can control)
 Opportunities and Threats are external (things the organization cannot control)

🕐 2. When to Use SWOT Analysis?

Use SWOT when you need to:

 Develop a business strategy (corporate, unit, or functional level)


 Evaluate a new product, market entry, or initiative
 Conduct a competitive or market assessment
 Prepare for strategic decision-making
 Kick off a problem-solving or transformation workshop
 Support client discovery in the early phase of engagement

It’s especially helpful in:

 Strategy workshops
 Client pre-sales situations or diagnostic phases
 Internal reviews and portfolio assessments

🧠 3. How to Use SWOT Analysis?

Step-by-Step:

🔹 Step 1: Define the Objective

 What are you analyzing? (Company, business unit, product, market, etc.)

🔹 Step 2: Brainstorm Internally and Externally

Create a 2x2 Matrix:


Internal External
Strengths Opportunities
Weaknesses Threats

🔹 Step 3: Fill Out Each Quadrant

Strengths (Internal, Positive):

 What are we good at?


 What resources do we have?
 What makes us competitive?

Weaknesses (Internal, Negative):

 Where do we lack capabilities?


 What resource constraints exist?
 Where have we failed before?

Opportunities (External, Positive):

 What trends can we benefit from?


 Are there underserved customer needs?
 Is the regulatory or tech environment favorable?

Threats (External, Negative):

 What are competitors doing?


 Are there economic, political, or legal risks?
 Could customer preferences shift?

🔹 Step 4: Analyze and Prioritize

 Rank the items by impact


 Identify how Strengths can be leveraged to capture Opportunities
 Identify how to mitigate Weaknesses and defend against Threats

📌 Example: SWOT for a Retail Chain Expanding Online

Strengths Opportunities

Strong brand presence Surge in online shopping

Good supplier relationships New geographies to serve

Loyal customer base Low cost of digital marketing


Strengths Opportunities
Weaknesses Threats
No e-commerce experience Intense online competition
Legacy IT systems Cybersecurity risks
High fixed costs Price wars with online players

From here, the company can decide to:

 Use brand loyalty to promote online sales (S→O)


 Invest in new IT systems to reduce weakness (W)
 Develop cybersecurity protocols (T)

📍 Additional Tips for Consultants:

 Use SWOT to drive discussion, not as a final answer.


 Always validate inputs with data or interviews.
 You can make it multi-level – e.g., do SWOT by geography, business unit, or competitor.
 Use SWOT as a precursor to more advanced tools like TOWS, PESTEL, Porter's Five Forces, etc.

✅ 1. What is Porter’s Five Forces Model?

Developed by Michael E. Porter, this framework helps analyze the competitive forces that shape every
industry. It goes beyond just looking at existing competitors by also considering suppliers, customers,
new entrants, and substitutes.

The model includes these five forces:

1. Competitive Rivalry (Center)


2. Threat of New Entrants
3. Bargaining Power of Suppliers
4. Bargaining Power of Buyers
5. Threat of Substitutes

🕐 2. When to Use Porter’s Five Forces?

Use this when you want to:


 Evaluate the attractiveness and profitability of an industry
 Understand industry dynamics before market entry or investment
 Help clients decide where to compete (market selection)
 Develop a business or market entry strategy
 Anticipate external pressures impacting margins

It’s especially relevant in:

 Market assessments
 Due diligence for M&A
 New product or service launches
 Business unit strategy

🧠 3. How to Use Porter’s Five Forces?

🔷 Step-by-Step Breakdown of the Five Forces:

🔹 1. Competitive Rivalry (Center Force)

“How intense is the competition among existing players?”

Key factors:

 Number of competitors
 Industry growth rate
 Product/service differentiation
 Switching costs
 Brand loyalty

High rivalry = price wars, shrinking margins


Low rivalry = stable pricing, better margins

🔹 2. Threat of New Entrants

“How easy is it for new players to enter the industry?”

Key factors:

 Barriers to entry (e.g., capital requirements, regulation, IP)


 Economies of scale
 Brand loyalty
 Access to distribution

High threat = pressure on prices and profitability


Low threat = incumbents are protected

🔹 3. Bargaining Power of Suppliers

“Can suppliers influence prices or terms in their favor?”

Key factors:

 Number of suppliers vs buyers


 Uniqueness of their product
 Switching costs
 Possibility of supplier forward integration

High power = suppliers can raise prices or reduce quality


Low power = buyers can negotiate better terms

🔹 4. Bargaining Power of Buyers

“Can customers push prices down or demand better terms?”

Key factors:

 Number of buyers vs sellers


 Switching costs
 Product standardization
 Price sensitivity
 Backward integration potential

High power = buyers force down prices


Low power = sellers set favorable terms

🔹 5. Threat of Substitutes

“Can customers switch to alternative products or services?”

Key factors:

 Availability of alternatives
 Relative price-performance of substitutes
 Switching costs
 Customer loyalty

High threat = customers jump to alternatives, reducing your volume/margins


Low threat = fewer alternatives, stable demand

📍 Example: Airline Industry

Force Assessment

Competitive Rivalry Very high (many airlines, price-based competition)

Threat of New Entrants Medium (high capex, but low loyalty)

Supplier Power High (Boeing, Airbus, jet fuel suppliers dominate)

Buyer Power High (price-sensitive, low switching costs)

Substitute Threat Medium (trains, virtual meetings)

🧩 Conclusion: Low attractiveness industry — high competition, low profitability.

📌 Additional Tips for Consultants:

 Always focus on industry, not individual companies


 Use the model to explain why profitability differs between industries
 Quantify where possible (e.g., concentration ratios, switching costs)
 Consider recent changes or trends — tech disruption, regulatory shifts, etc.

🎯 Summary

Dimension Purpose

What A framework to analyze industry competition

When Market assessment, strategy design, entry/exit decisions

How Evaluate each force to assess industry attractiveness

Outcome Clear understanding of competitive pressures and potential profitability


✅ 1. What are Porter’s 3 Generic Strategies?

According to Michael Porter, there are three basic ways a company can achieve competitive advantage:

1. Cost Leadership – Be the lowest-cost producer


2. Differentiation – Offer something unique and valuable
3. Focus – Serve a specific niche better than others (can be cost-focused or differentiation-
focused)

Porter argued that firms must choose one of these — being stuck in the middle leads to
underperformance.

🕐 2. When to Use Porter’s 3 Generic Strategies?

Use this framework to:

 Choose or evaluate a company's competitive strategy


 Analyze how a firm positions itself in the market
 Identify why some companies perform better than others
 Develop or refine a value proposition
 Test alignment between strategy and operational model

Particularly useful in:

 Strategy engagements
 Go-to-market planning
 Business model assessments
 Market entry strategy

🧠 3. How to Use Porter’s Generic Strategies

🔹 1. Cost Leadership Strategy

“Win by being the lowest-cost producer in your industry.”

Key Characteristics:

 Large-scale operations, economies of scale


 Lean operations, tight cost controls
 Price-sensitive customers
 Standardized products

Examples:

 Walmart (retail)
 McDonald's (fast food)
 Ryanair (airlines)

When to use:

 Market is price-sensitive
 Your firm can achieve scale or operational efficiency
 Product is a commodity

Risks:

 Competitors may undercut pricing


 Obsession with cost can hurt quality or innovation

🔹 2. Differentiation Strategy

“Win by offering something customers perceive as uniquely valuable.”

Key Characteristics:

 Brand, innovation, design, features, service


 Willingness of customers to pay a premium
 Continuous investment in R&D, marketing

Examples:

 Apple (design & ecosystem)


 Nike (branding & design)
 Tesla (tech & brand perception)

When to use:

 Customers value features, experience, or brand


 Your firm can consistently innovate or market well
 There’s room for product variety or emotional connect

Risks:

 Differentiation may not justify price premium


 Customer preferences may shift
 High cost of maintaining uniqueness

🔹 3. Focus Strategy

“Win by targeting a narrow market segment with specialized offerings.”

Two types:

 Cost Focus: Serve a niche at low cost (e.g., Dollar Shave Club)
 Differentiation Focus: Serve a niche with unique value (e.g., Rolex)

Key Characteristics:

 Tailored offerings
 Deep understanding of a niche market
 Limited market size

Examples:

 Rolls-Royce (luxury niche – diff. focus)


 Aldi (cost-conscious niche – cost focus)

When to use:

 You serve a specific geography, demographic, or use-case


 Larger competitors are too broad to serve the niche well

Risks:

 Niche may disappear or grow too competitive


 Big players may start targeting your niche

🧩 Visual Summary

pgsql
CopyEdit
| Broad Market | Niche Market |
------------|--------------|--------------|
Low Cost | Cost Leader | Cost Focus |
Differentiated | Differentiation | Differentiation Focus |
📌 Additional Tips for Consultants:

 Always map a company's current position — is it truly differentiated, or just marketing spin?
 Use this to assess if the client is "stuck in the middle" — trying to do both cost and
differentiation without excelling in either
 Ensure the chosen strategy aligns with capabilities and operations

🎯 Summary Table

Dimension Cost Leadership Differentiation Focus

Target Broad market Broad market Narrow niche

Competitive Advantage Lowest cost Unique value Specialized fit

Risks Price wars Cost to sustain uniqueness Limited market size

Examples Walmart, IKEA Apple, Nike Rolex, Dollar Shave Club

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