PERSONAL LOAN

SCHEDULE / MOST IMPORTANT TERMS AND CONDITIONS OF THE LOAN (MITC)

1. Place of Execution (which shall be the place where the Lender has signed the Loan
Agreement)
2. Date of Execution Shall be the date on which the Lender has signed the Loan Agreement.
3. Name of the Lender Name: Piramal Capital & Housing Finance Ltd Registered Office Address:
Unit No-601, 6th Floor, Amiti Building, Agastya Corporate Park, Kamani
Junction, Opp. Fire Station, LBS Marg, Kurla (West), Mumbai - 400 070
and one of its branch office at E2/22, 2nd Floor, Jhandewalan Extn. New
Delhi 110055
4. Details of the Borrower a) Name
b) Address
c) Email Address
D) Mobile No.

5. Loan Amount Loan Amount: Rs. (Rupees only)

6. Tenure of Loan
7. Rate of Interest (ROI) % per annum (Fixed)
8. Repayment Schedule Repayment Tenure (in months):
Equated Monthly Instalment of Rs. Frequency of Repayment of EMI:
Monthly
Due Date of the EMI shall be day of the each month unless otherwise
communicated by the Lender.
9. Purpose & End Use of Loan
Purpose & End Use of Purpose :- Personal
Loan Enduse :- Marriage
Borrower hereby declare, represent, warrant, confirm & undertake that :
(a) The Loan shall be utilized only for the purpose as mentioned herein and the purpose of use of
Loan shall not be changed in any manner during the term of the Loan or that such change in the
end use shall take place only with the prior written permission of the Lender. The Loan shall not
be used for any illegal, anti-social, money lending, any speculative activities, speculative
investment in real estate, onward lending or for investment in securities, debentures or stock
markets.
b) Any breach of the above undertaking shall tantamount to be the breach of the terms and
conditions of the Loan Agreement and the Lender shall be at liberty to take such action against
me/us including withholding of the balance Loan/recalling the Loan as the Lender may deem fit.
10. Sanction Letter Date:
11. Insurance Premium Rs. /- (to be deducted from the Loan amount & to be paid to the
Amount insurance company)
A. Schedule of Fees & Other Charges: Fees & charges applicable on application/ during the term of
Loan as mentioned hereinabove are subject to modifications from time to time as decided by the
Lender as per its internal policy and any such modification shall be notified by the Lender through
its website www.piramalfinance.com or its branches or such other medium as Lender may
consider appropriate. Processing Fees, documentation charges & Stamp duty charges to be
deducted from the Loan Amount at the time of the disbursement.
(i) Loan Processing Fees Upto 5% of loan amount + applicable taxes i.e. .Rs. /- (to be deducted
from the Loan amount)
(ii) Penal Charges 1. 24% per annum i.e. 2% p.m. on default of Instalment / EMI from
the date of default till the date of actual payment
2. 2% p.m. on Outstanding Amount for the non- compliance of the
terms and conditions as detailed below by the Borrower, for the
period beginning the date of such non-compliance until the same is
 cured to the satisfaction of the Lender

Occurrence of any or all the following events/actions shall constitute

as material breach of terms and conditions of the Loan Agreement and
will attract the Penal Charges.
• Default in or non-payment of Outstanding Amount or EMI due in full
or any other dues under the Agreement, on or before the due date as
provided in the Agreement.
• If the Borrower fails to furnish the Lender with any
information/documents/ PDC/ NACH as required by the Lender time to
time
• Any information given by the Borrower in the Loan Application, or
financials provided to the Lender, and /or any other document/
certificate/receipt /statement, to Lender for financial assistance is
found to be misleading or incorrect
• If the Borrower misuses the Loan Amount or any part thereof for any
purpose other than the Purpose for which the Loan has been
sanctioned or if the Purpose for which the Loan has been obtained
becomes illegal
• Dishonor of any payment instructions provided under the Agreement
/ any instructions given by the Borrower for stopping payment of any
mode under the Agreement or instructions to the Lender not to
present any NACH mandate or cancellation of NACH mandate
• Any short payment of any demand raised by the Lender under the
terms of the Transaction Documents
(iii) Pre-payment Charges Rs. 0
(iv) Pre-closure Charges Rs. 0
(v) Admin Charges Up to Rs. 5000 + applicable taxes
(vi) EMI Date Change Rs. 1000/- + applicable taxes
(vii) Loan Pre- closure Rs. 0
Statement
(viii) Loan Repayment Rs. 500/- + applicable taxes
Schedule (only
applicable for physical
copy of statement)
(ix) Swapping of Repayment Rs. 1000/- + applicable taxes
Account
(x) Duplicate No Dues Rs. 500/- + applicable taxes
Certificate/ NOC
Issuance Charges
(xi) Statement of Account Rs. 500/- + applicable taxes
Charge s (Only
applicable for the
physical copy of the
statement)
(xii) Photocopy of NA
Documents
(xiii) Stamp duty At actuals + applicable taxes
/Franking charges
(xiv) Loan cancellation after Rs. 3000 + Interest accrued & due + applicable taxes
disbursal/ cheque
handover
(xv) Statutory Charges At actuals + applicable taxes
(xvi) Documentation Charges Upto Rs. 1,000 + Interest accrued & due
B. Collection and Legal Charges
(i) Loan repayment Rs. 750/- per instance
 instrument dishonor
charges
(ii) Legal Charges At actuals + applicable taxes
(iii) EMI/PEMII collection Rs 500/- + applicable taxes per month (excluding first 3 months from
charges (Only for NPDC the date of disbursement)
cases)
(iv) Maintenance Charges At actuals + applicable taxes
for repossessed
property
12. Customer Services: 1. Customer Service Queries including requirement of documents can
be addressed to the Lender through our Toll-Free Number mentioned
on our website: www.piramalfinance.com or email us at
customercare@piramal.com.
2. Details of branch locations & visiting hours for customer service with
respect to all branches of the Lender are available at
www.piramalfinance.com
13. Grievance Redressal: There can be instances where the Borrower is not satisfied with the
services provided by the Lender. To highlight such instances & register
a complaint the Borrower may follow the following process:
• The Borrower may raise his / her complaint through Toll free number
mentioned on www.piramalfinance.com or email to
customercare@piramal.com or contact the Branch Operations
Manager of the respective dealing branch within working hours as
mentioned on the website
• If the Borrower is not satisfied with the resolution provided or
his/her queries are not solved within 15 days, the Borrower may
escalate to: grievances@piramal.com.
• In case the concern remains unresolved beyond a period of 15 days,
the Borrower may escalate the matter to “The Nodal Officer - Hetal
Parihar”, Piramal Capital & Housing Finance Limited Unit No-601, 6th
Floor, Amiti Building, Agastya Corporate Park, Kamani Junction, Opp.
Fire Station, LBS Marg, Kurla (West), Mumbai - 400 070 Contact
details:022-71740555 Email: nodal.officer@piramal.com
• In case the Borrower is still not satisfied with the response, the
Borrower may approach the Complaint Redressal Cell of National
Housing Bank by lodging its complaint in Online mode at the link
https://grids.nhbonline.org.in or may write to National Housing Bank,
Complaint Redressal Cell, Department of Regulation & Supervision,
National Housing Bank, 4th Floor, Core 5A, India Habitat Centre, Lodhi
Road, New Delhi - 110 003.

E- Stamping & E- Signatures

• For ease of operation of the Borrower, the Loan documentation using online/digital services & technology
platform of the Lender (Technology Platform) and the Borrower hereby consent to E-stamp the Agreement in
New Delhi wherein the Lender will execute the Loan Agreement & which is deemed as the Place of execution
of Agreement and accept & sign these Loan Agreement through Aadhar based E-Signature.
• The Borrower is confirming, completing and signing these Loan Agreement through the Technology Platform
through Aadhar based E-Signature by entering the Verification code/ one time password (“OTP”) in token of
having read, understood and irrevocably agreed and accepted the Loan Agreement , upon which the
Disbursement of the Loan will be completed by the Lender.
• The Borrower hereby acknowledges and accepts that on receipt of the one-time password, access code or
other forms of secure authentication, the Lender shall assume that such authentication has been provided by
the Borrower and it is the sole responsibility of the Borrower to ensure that the one-time password, access
code or other forms of secure authentication is not compromised or shared with any unauthorized users.
• The Lender shall have no obligation to verify the authenticity of any transaction or instruction received or
purported to have been received from the Borrower through the Technology Platform or purporting to have
been sent by the Borrower other than by means of verification of the one-time password, access code or other
forms of secure authentication. All the records of the Lender with respect to the online request for facility
arising out of the use of the Technology Platform and arising out of the use of the one-time password, access
code or other forms of secure authentication shall be conclusive proof of the genuineness and accuracy of the
transaction and shall be binding on the Borrower.
• An email (“Email Communication”) containing the Loan Agreement & Sanction Letter will be sent by the
Lender to the email id registered with the Lender. No other/further act, deed or writing on part of the
Borrower shall be required for acceptance by the Borrower as above including any different or physical
signature for the Transaction Documents. The Lender also does not require to sign the Agreement in any
physical form.

I Agree to the Loan Agreement

Name of the Borrower:

Date: Time:
IP:

Signed and delivered by the within-named Lender by the hands of its.

Authorized Signatory

Name: Jayesh Patel