Quality & Industrial Performance
Training Material
Introduction
“Going From Reactive to Proactive”
Reference Doc-Info: 01601_13_00335
Global Purchasing and Supply Chain
PSA Purchasing Department 1
Training material - Overview
• E-LEARNING: Quick interactive introduction to the QIP
Referential
• QIP Supplier presentation: QIP process / QSB+ Certification
process / Scoring / Requirements Overview…
• QIP – Quick Overview
• QSB+ - Supplier presentation
• NSA – Supplier presentation
• PCPA – Supplier presentation
• Detailed Training material: Complete explanation of each
criteria of QIP requirements with examples / pictures ….
PSA Purchasing Department
Background
What are the 15 key elements of QIP? QSB+ process
1. Fast Response
2. Control of Non-Conforming Product
3. Verification Station + Error Proofing Verification
4. Standardized Work
5. Training
6. Layered Process Audits Audit Supplier to identify the gaps
7. Risk Reduction
8. Contamination Control
9. Supply Chain Management Action Plan to close the gaps
10. Managing Change
11. Maintenance
Customer Certification Audit
12. Manufacturing & Material Flow Management
13. External Logistics
Monitoring
14. Strategy and Project Management
& Continuous Improvement
15. Part and Process Control
PSA Purchasing Department 3
Training material - Overview
• Training material is divided in 13 documents
• It is available in english only
• One document for each key element of the QSB+
• Note: Training material doesn’t exist for the 2 key elements
dedicated to PCPA & NSA
• SPM (Strategy & Project Management)
• PPC (Part & Process Control)
• All Documents have a similar structure
PSA Purchasing Department
Training Material – Standard Structure (1/4)
Key Element Introduction: 2 slides
Slide #1: Purpose of the key element
• Scope (processes covered, location
involved on the shopfloor)
• Responsibility (process owner)
Slide #2: Benefits
• Advantages from supplier point of view if
requirements of the key element are
fully met.
• Short & medium terms consequences
PSA Purchasing Department
Training Material – Standard Structure (2/4)
Requirements presentation
• Document is organized to be
coherent with the audit sheet
• One section for each
requirement.
• Hyperlinks allow to see directly
each criteria presentation /
examples.
• Buttons allow to navigate through
the document from a
requirement to the previous or
the next one
PSA Purchasing Department
Training Material – Standard Structure (3/4)
Auditors hints
• Each requirement section is
conclued by a specific slide
« Auditor Hints »
• It is a reminder of the « look for »
informations of the audit sheet.
• It describes the way requirement
may be audited
PSA Purchasing Department
Training Material – Standard Structure (4/4)
What goes wrong
• Each document is conclued
by a specific slide:
« What goes wrong ? »
• The slide presents through
bullet points the deviations
frequently found during
evaluations
PSA Purchasing Department
