Tilahun Teju Berecha
Mobile: +251 912 354 083
Email: tilahunteju1221@gmail.com
Date: September 11, 2025
To: Human Resource Department
Tseday Bank S.C.
Addis Ababa
Subject: Application for HR and Admin Expert Position
Dear Sir/Madam,
I am writing to express my interest in the HR and Admin Expert position at Tseday Bank S.C. With 7
years of professional banking experience, including 4 years in managerial roles, I have developed strong
expertise in people management, staff development, and administrative operations.
My background in managing branch operations and business functions has strengthened my ability to
handle HR tasks such as performance management, recruitment support, and employee relations, while
ensuring smooth administrative coordination. I bring a results-driven mindset, excellent interpersonal
skills, and a commitment to integrity and efficiency—qualities that align with the values of Tseday Bank.
I would welcome the opportunity to contribute to your HR and administration team and support the
bank’s continued growth and excellence.
Sincerely,
Tilahun Teju Berecha
Curriculum Vitae
Name: Tilahun Teju Berech a
Phone: +251 912 354 08 3
Email: tilahunteju1221@gmail.co m
Date of Birth: November 21, 199 2
Place of Birth: Wolkit e
Career Objective
Dynamic and result -oriented banking professional with 7 years of progressive experience, including
4 years in managerial positions. Proven expertise in branch operations, customer relationship
management, business growth, and team leadership. Seeking to contribute as a HR and Admin
Expert at Tseday Bank, driving profitability, customer satisfaction, and sustainable
growth .
Educational Background
• BA Degree in Accounting and Finance – Addis Ababa University
Professional Experience
1. Acting Branch Business Manage r
Bank of Abyssinia - 2 Year s
• Led branch -level business operations, ensuring achievement of deposit mobilization and
loan disbursement targets.
• Improved branch performance through effective marketing strategies and community
engagement.
• Strengthened customer service quality, enhancing client satisfaction and loyalty .
• Monitored portfolio quality, reduced non -performing loans, and increased branch
profitability .
2. Branch Operations Manager
Bank of Abyssinia - 2 Year s
• Supervised daily branch operations, ensuring compliance with bank policies and regulatory
requirements.
• Streamlined workflow and improved operational efficiency, reducing customer waiting time
.
• Mentored and coached operations staff, improving productivity an d accuracy .
• Coordinated cash management, reconciliation, and internal control activities .
3. Customer Service Officer
Bank of Abyssinia - 3 Years
• Hands -on experience in customer service, account management, and front -office banking
operations.
• Supported branch business functions, including marketing, deposit mobilization, and loan
processing .
Key Skills & Competencies
• Branch Leadership & People Management
• Business Development & Marketing
• IFB (Interest -Free Banking) Knowledge
• Credit Risk Assessment & Loan Management
• Customer Relationship Management (CRM )
• Operational Efficiency & Internal Controls
• Strategic Decision Making
• Communication & Negotiation Skills
Key Achievements & Project s
• Successfully mobilized high -value deposits and expanded branch customer base .
• Spearheaded branch marketing campaigns, achieving a consistent increase in deposit and
loan portfolios .
• Played a major role in IFB product promotion, strengthening customer acceptance .
• Recognized for main taining high -quality loan portfolio with minimal defaults.
• Actively contributed to branch ranking improvements within the district .
References
• Yared Tessema - Boa Head Office Manager kcy Division +251910050187
• Mesay Bekele - MANAGER Bank of Abyssinia +251921297565
• Dawit Wondifraw - Director East Addis District +251911679910
