Community Pharmacy

1. It is a term globally used to denote the

pharmacy setup where pharmacist come
directly in contact with the patients. Which
type of pharmacy is being discussed here?
A. Clinical pharmacy
B. Individual pharmacy
C. Community pharmacies
D. Hospital pharmacy
2. Indian Pharmaceutical Association created
a division in which year to make the
pharmacists aware of their role in the
community?
A. 1991
B. 1998
C. 1994
D. 1996
3. _____ is the national professional body of
pharmacists engaged in various facets of the
profession of pharmacy.
A. Indian Pharmacy Academy
B. Indian Pharmaceutical Association
C. International Pharmacist association
D. International Pharmacy Academy
4. Who is the current chairman of community
pharmacy division in IPA?
A. Dr. Raj Vaidya
B. Mrs. Manjiri Gharat
C. Sunitha C Srinivas
D. Ratnadeep Kurtarkar
5. IPA CPD, in collaboration with WHO India
and CDSCO developed Good Pharmacy
Practice Training Manual in
A. 2003
B. 2005
C. 2007
D. 2011
6. CPD also carried out pilot project on
Accreditation of Pharmacies in
A. 2003
B. 2005
C. 2007
D. 2011
7. ____ act as a vital link between patients and
prescribers.
A. Dispenser
B. Compounder
C. Nurse
D. Community Pharmacists
8. _____ are a requirement in both hospital
and community pharmacy to ensure the safe
and effective provision of Pharmacy services
A. SOPs
B. Doctors
C. Counselling section
D. Trainers
9. ____ has identified community pharmacists
as the healthcare professionals who are most
accessible to the public
A. CDC
B. WHO
C. International public health center
D. APHA
10.Community pharmacy includes
A. Stocking and dispensing prescription
B. Over the counter medicines
C. Patient counselling
D. All of the above
11.Preventive healthcare service is
A. Health promotion campaigns
B. Health screening services
C. Monitoring of drug utilization
D. All of the above
12.Congenital diseases are
A. Disease present after birth
B. Disease present from birth
C. Diseases that spread from one individual to
another
D. Diseases that occur during life time
13.Occurrence in the community of a number
of cases of disease that is unusually large or
unexpected
A. Endemic
B. Epidemic
C. Pandemic
D. Infection
14.Drug product that can be purchased
without prescription is
A. Narcotic drug
B. OTC drug
C. Controlled drug
D. Anticancer drug
15.Examples of Non-prescription Antipyretics
A. Acetaminophen
B. Ibuprofen
C. Aspirin, Naproxen
D. All of the above
16.How are prescription medicines different
from OTC ones
A. They contain much smaller amounts of
active ingredients
B. They don’t contain dyes or preservatives
C. They are unsafe for use without medical
supervision
D. They can be toxic
17.The major factors contributing to growth in
OTC market include
A. Consumer’s attitude towards self-
medication
B. Convenience
C. Easy access
D. All of the above
18.The quality of good counsellor in patient
counselling is
A. Be a good listener
B. Be empathetic
C. Be flexible
D. All of the above
19.The heart of the patient counselling session
A. Preparing for the session
B. Opening the session
C. Counselling content
D. Closing the session
20.The success of counselling depends on the
_____ of the counsellor
A. Language
B. Tone
C. Facial expression
D. Knowledge and skill
21.The first phase of counselling is used for
A. Information gathering
B. Talking with the relatives
C. Gathering the other pharmacy staff
D. Gathering the other nurse
22.World Health Organization recommended a
control strategy for TB known as
A. Gene therapy
B. MCT
C. BCG vaccine
D. DOTS
23.At the heart of all effective communication
is
A. Empathy
B. Sympathy
C. Awareness
D. Acknowledgement
24.What is communication without words
A. There is no communication without words
B. Non-verbal communication
C. Telepathy
D. Sign language
25.How many forms do questions come in
A. 1
B. 2
C. 3
D. 4
26.How many types of communication are
A. 3
B. 4
C. 5
D. 6
27.Which is the oldest known form of
communication
A. Body language
B. Nonverbal communication
C. Verbal communication
D. Written communication
28.Pharmacist must have
A. Observing power
B. Inappropriate questioning powder
C. Strong listening skill
D. Improper actions
29.Vocabulary, grammar, style and tense are
the major components of
A. Oral communication
B. Written communication
C. Verbal communication
D. Nonverbal communication
30.Communication is a part of which type of
skills
A. Hard
B. Short
C. Rough
D. Soft
31.Which of the following responsibility of
community pharmacist is in dispensing
area?
A. Review all does missed, reschedule the
does as necessary
B. Supervision of drug administration
C. Ensure that establishes policies &
procedure are followed
D. Reviewing of each patient drug
administration forms periodically to ensure
all does have been administered
32.Which of the following is a key
responsibility of a community pharmacist in
the delivery of healthcare services?
A. Conducting surgeries
B. Prescribing medications
C. Dispensing medications and counselling
patients
D. Performing diagnostic tests
33.Which of the following is NOT a primary
role of a pharmacist in a community
pharmacy setting?
A. Counselling patients on medication use
B. Monitoring for drug interactions
C. Providing medical diagnosis
D. Dispensing prescription medications
34.Which of the following is an important
aspect of inventory management in a
community pharmacy?
A. Keeping the stock levels at zero
B. Overstocking to prevent stockouts
C. Maintaining optimal stock levels to meet
patient needs without overstocking
D. Ignoring expired products
35.Which of the following is a key principle of
good pharmacy practice (GPP)?
A. Maximizing profits
B. Ensuring patient safety and proper use of
medications
C. Reducing costs by using cheaper substitutes
D. Encouraging self-medication
36.What is the main purpose of patient
counseling in community pharmacy?
A. To increase sales
B. To inform patients about the proper use of
medications
C. To promote brand-name drugs
D. To reduce the time spent with each patient
37.Which of the following is a legal
requirement for dispensing prescription
medications?
A. A valid prescription from a licensed
healthcare provider
B. Verbal instructions from a patient
C. A written note from the patient
D. An online search for drug information
38.Which of the following is an example of a
Schedule H drug in India?
A. Paracetamol
B. Amoxicillin
C. Ibuprofen
D. Aspirin
39.Which of the following is essential for
effective patient counseling?
A. Using complex medical terms
B. Ensuring privacy and confidentiality
C. Speaking quickly to save time
D. Providing written information only
40.In community pharmacy, “good storage
practices” refer to:
A. Storing drugs in bulk
B. Storing drugs according to their storage
conditions and ensuring their quality
C. Mixing all medications together
D. Storing drugs near heat sources
41.Which of the following is a common
responsibility of a community pharmacist
regarding controlled substances?
A. Dispensing without a prescription
B. Keeping accurate records of dispensing
C. Ignoring expiry dates
D. Storing them with over-the-counter drugs
42.The term “cold chain management” in
pharmacy refers to:
A. The supply of cold medications
B. Maintaining the required temperature for
storage and transportation of certain drugs
C. Using refrigerated vehicles for all drug
deliveries
D. Storing all drugs in the refrigerator
43.What is the main purpose of drug
utilization review (DUR) in community
pharmacy?
A. To reduce drug costs
B. To ensure medications are used
appropriately and effectively
C. To promote the pharmacy’s products
D. To speed up the dispensing process
44.Which of the following is an important
element of a community pharmacy layout?
A. Keeping prescription and non-prescription
drugs together
B. Providing separate areas for prescription
filling and patient counseling
C. Placing the cash register near the entrance
D. Storing all drugs in the same area
45.The term “pharmaceutical care” means:
A. Providing medications at the lowest
possible cost
B. Ensuring that a patient’s drug therapy is
appropriately managed for optimal health
outcomes
C. Selling as many medications as possible
D. Reducing the workload of pharmacists
46.Which of the following is an example of
over-the-counter (OTC) medication?
A. Antibiotics
B. Antihypertensives
C. Paracetamol
D. Antidiabetics
47.What is the role of a community pharmacist
in public health?
A. Only dispensing medications
B. Engaging in health promotion and disease
prevention activities
C. Prescribing medications without consulting
a doctor
D. Refusing to provide health information
48.Which of the following is a common reason
for medication non-adherence?
A. High medication costs
B. Clear understanding of the treatment plan
C. Easy access to the pharmacy
D. Effective communication with the
pharmacist
49.The term “medication therapy
management” (MTM) refers to:
A. Dispensing medications quickly
B. A range of services that optimize
therapeutic outcomes for individual patients
C. Managing the pharmacy’s finances
D. Selling as many products as possible
50.Which of the following is a critical aspect of
community pharmacy management?
A. Ignoring staff training
B. Effective communication and teamwork
among pharmacy staff
C. Only focusing on sales
D. Minimizing customer interaction
51.Which of the following activities is NOT
typically performed by a community
pharmacist?
A. Prescribing medications
B. Dispensing prescriptions
C. Providing drug information
D. Counseling patients on medication use
52.In a community pharmacy, controlled
substances should be stored:
A. In the same place as over-the-counter
medications
B. In a locked and secure location
C. On the counter for easy access
D. In the patient counseling area
53.Which of the following is a professional
requirement for a community pharmacist?
A. Wearing a white coat
B. Having good communication skills and a
thorough knowledge of drugs
C. Selling only branded drugs
D. Working without a license
54.Which of the following is a critical
component of a community pharmacist’s
role in chronic disease management?
A. Recommending dietary supplements
without consulting the doctor
B. Monitoring patient adherence to prescribed
therapies
C. Selling as many medications as possible
D. Referring all questions to a doctor
55.Which of the following is an ethical
responsibility of a community pharmacist?
A. Ensuring patient confidentiality
B. Promoting the most expensive drugs
C. Selling medications without verifying
prescriptions
D. Ignoring patient questions
56.In a community pharmacy, the term
“formulary” refers to:
A. A list of medications that are approved for
use by a specific healthcare system or
insurance company
B. A list of medications that must be avoided
C. A list of expired drugs
D. A list of generic names only
57.The concept of “patient-centered care” in
community pharmacy involves:
A. Focusing on the pharmacist’s preferences
B. Making decisions based on patient needs,
preferences, and values
C. Selling only high-cost medications
D. Reducing patient interaction time
58.Which of the following is a method to
improve medication adherence in patients?
A. Providing complex instructions
B. Offering medication synchronization
services
C. Ignoring follow-up
D. Focusing only on sales
59.Which of the following is NOT a benefit of
having an automated inventory system in a
community pharmacy?
A. Improved accuracy in tracking stock levels
B. Easier identification of expired products
C. Increased manual workload
D. Efficient order processing
60.Which of the following is an essential task in
managing a community pharmacy’s
finances?
A. Ignoring budget constraints
B. Regularly reviewing and managing the
pharmacy’s budget
C. Spending without record-keeping
D. Reducing staff salaries
61.Which of the following is a strategy to
minimize dispensing errors in a community
pharmacy?
A. Skipping double-checks
B. Implementing a barcode scanning system
for medications
C. Rushing the dispensing process
D. Allowing untrained staff to dispense
medications
62.Which of the following tools can assist in
providing patient education?
A. Visual aids like charts and diagrams
B. Only verbal communication
C. Ignoring patient questions
D. Technical jargon
63.Which of the following is a typical role of a
community pharmacist in a vaccination
program?
A. Administering vaccines
B. Only providing information
C. Referring all patients to a doctor
D. Selling vaccines without providing
information
64.What does “point-of-sale (POS) system” in a
pharmacy typically include?
A. A system for patient record management
B. A cash register system integrated with
inventory management
C. A security system
D. A drug reference book
65.Which of the following is NOT a common
method of communication in a community
pharmacy?
A. Face-to-face interaction
B. Telephone consultation
C. Written leaflets or brochures
D. Ignoring patient requests
66.Which of the following best describes
“continuous professional development”
(CPD) for pharmacists?
A. Maintaining the same knowledge level
throughout a career
B. Regularly updating skills and knowledge
through ongoing education
C. Focusing only on initial training
D. Avoiding new learning opportunities
67.Which of the following is a common
challenge in community pharmacy
management?
A. Having too many staff members
B. Managing inventory effectively to prevent
stockouts and overstocking
C. Ignoring financial reports
D. Refusing to adopt new technologies
68.Which of the following describes the term
“telepharmacy”?
A. Using telecommunications to provide
pharmaceutical care from a distance
B. Selling drugs over the phone without a
prescription
C. Ignoring in-person consultations
D. Providing medications via a phone app only
69.What is the significance of
“pharmacovigilance” in community
pharmacy?
A. Monitoring and reporting adverse drug
reactions to ensure drug safety
B. Selling medications without checks
C. Focusing solely on new drugs
D. Ignoring drug interactions
70.Which of the following is an example of a
patient care service that can be offered by a
community pharmacy?
A. Chronic disease management programs
B. Only selling OTC drugs
C. Avoiding patient questions
D. Only dispensing prescriptions
71.Which of the following best describes
“ethical pharmacy practice”?
A. Prioritizing profits over patient care
B. Providing patient care in accordance with
professional ethical standards
C. Ignoring patient needs
D. Dispensing medications without
prescriptions
72.Which of the following is a benefit of
conducting a patient satisfaction survey in a
community pharmacy?
A. Ignoring feedback
B. Identifying areas for improvement to
enhance patient care
C. Increasing administrative workload
unnecessarily
D. Reducing the quality of services
73.Which of the following is a common method
to assess the quality of services in a
community pharmacy?
A. Avoiding feedback from patients
B. Conducting regular audits and surveys
C. Ignoring staff performance
D. Increasing prices
74.Which of the following best describes the
role of a community pharmacist in
medication adherence?
A. Ignoring patient adherence
B. Actively engaging with patients to ensure
they understand and follow their
medication regimen
C. Focusing only on prescription filling
D. Avoiding communication with patients