Navigating: Change
Navigating: Change
2019
ANNUAL REPORT
NAVIGATING
CHANGE
Theme Continuity
BCA’s solid financial position allows the Bank to support its customers through all
economic conditions while providing a strong base to capture business opportunities
for future growth.
Expanding Capabilities
2016 Capturing Opportunities
Ongoing improvements ensure the Bank to provide the best possible services to
customers; fulfill the evolving financial needs of the Bank’s customers and remain at the
cutting edge of technological developments. BCA remains committed to invest in both
transaction banking franchise and lending capabilities while supporting development
of the Bank’s subsidiaries.
The challenging environment faced by the Bank in 2016 served as a test of the
resilience of BCA’s business model. Throughout the year, BCA focused on exploring
and optimizing various business opportunities while remaining prudent at all times.
The Bank’s solid business model allowed BCA to deliver another year of sound financial
performance.
With the loyal support of its customers, BCA successfully delivered a year of strong
financial performance and maintained its position as the bank of choice in Indonesia.
2018 Positioning for Growth
BCA’s transaction banking constantly innovates and adapts along with changes in
customer behavior and the high adoption of digital technology advancement.
2019
Navigating Change
Na
BCA is ev
evolving alongside the current changes in digital technology, customer
behavior and the business environment.
In response
respon to these changes, BCA is undertaking various strategic initiatives to
maintain its excellence in delivering banking services; satisfying customer needs
through offering quality products and services is its foundation. The company
undertakes continuous product and service innovations by optimizing the
undertak
latest developments
dev in technology keeping quality customer experiences at the
forefront of its actions. BCA fosters a culture of innovation, collaboration and
effective teamwork in every area of business in order to improve its readiness to
adapt to changing circumstances.
With all these actions, BCA is actively navigating change to create new
opportunities that can support the company’s growth in the future and provide
opportun
value to its stakeholders.
added va
Corporate Social
Corporate Governance Responsibility
304 Introduction 566 Corporate Social Responsibility
325 General Meeting of Shareholders
355 Information on Main Shareholders/Controllers
Consolidated
356 Board of Commissioners
Financial Statements
373 Board of Directors
With all these actions, BCA is actively navigating change to create new
opportunities that can support the company’s growth in the future and
provide added value to its stakeholders.
Rp
699.0 Rp
586.9 Rp
28.6
trillion trillion trillion
YoY 11.0% YoY 9.1% YoY 10.5%
Financial Performance
Solid Growth
Through well-directed strategic policies and business management, BCA
maintains strong and robust growth amid the dynamics of the economy,
business disruption and accelerated digital development.
Current Account and Savings Accounts (CASA) Net Interest Margin (NIM)
530.6 6.2 %
Rp
Rp trillion
YoY 9.8% Non Performing Loan (NPL) - gross
Rp 71.6 trillion
YoY 13.6%
Loan to Deposits Ratio (LDR)
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SUSTAINABILITY
2019 PERFORMANCE
HIGHLIGHTS
Economic Performance
12.6% YoY
Rp 116.3 trillion
8.4 billion
35.4% YoY
13.8% YoY
613 98,072
people
17.976 Received service
people
&INANCIAL LITERACY
patients
Cataract surgery education participants
Received health service from
Bakti BCA Partner Clinics
20 656
ATMs
people
Employee received sustaibility
1,606
people
Number of ATM
Wicara for people finance training
Non-degree education
with disabilities program Alumni
Environmental Performance
20,200 12.9 %
Reduction in paper 61
trees usage at 7 head Branches that support
Mangrove trees planted with a office locations, the green office
potential reduction concept
total planted area of 12 hectares
of 24.5 tCO2 eq
6 orangutans
efforts of protected faunas’
habitats including Tarsiers on
the Peramun hill, Orangutans
261 kWh/m2/year
Electricity consumption at
IN +ALIMANTAN AND 4URTLES IN
Banyuwangi Menara BCA, Wisma Asia II,
Reintroduction of and Wisma BCA Pondok Indah
ORANGUTANS IN +ALIMANTAN
FINANCIAL HIGHLIGHTS
919.0 586.9
824.8 538.1
750.3 467.5
676.7
415.9
594.4 387.6
2015 2016 2017 2018 2019 2015 2016 2017 2018 2019
699.0 174.1
629.8
151.8
581.1
530.1 131.4
473.7
112.7
89.6
2015 2016 2017 2018 2019 2015 2016 2017 2018 2019
Net Income
Operating Income Attributable to Equity Holders of Parent Entity
(in trillion Rupiah) (in trillion Rupiah)
71.6 28.6
63.0 25.9
57.0 23.3
53.8 20.6
47.9
18.0
2015 2016 2017 2018 2019 2015 2016 2017 2018 2019
2015 2016 2017 2018 2019 2015 2016 2017 2018 2019
2015 2016 2017 2018 2019 2015 2016 2017 2018 2019
0.7%
2015 2016 2017 2018 2019 2015 2016 2017 2018 2019
&INANCIAL (IGHLIGHTS IN THE LAST YEARS1 (Audited, Consolidated, as of or for the year ended December 31)
Comprehensive Income
Operating Income 71,623 63,034 56,982 53,779 47,876
Net Interest Income 50,477 45,291 41,827 40,079 35,869
Operating Income other than Interest 21,145 17,743 15,155 13,700 12,007
)MPAIRMENT ,OSSES ON &INANCIAL !SSETS (4,591) (2,676) (2,633) (4,561) (3,505)
Operating Expenses (30,742) (27,651) (25,190) (23,379) (21,714)
Income Before Tax 36,289 32,707 29,159 25,839 22,657
Net Income 28,570 25,852
Other Comprehensive Income (Expenses) 2,568 910 755 6,772 (344)
Total Comprehensive Income 26,762 24,076 27,404 17,692
All numbers in this document use English notation, unless otherwise stated.
1. Including temporary syirkah funds amounting to Rp 4,779 billion in 2019, Rp 4,596 billion in 2018, Rp 3,978 billion in 2017, Rp 3,467 billion in 2016 and Rp 2,802 billion in 2015.
2. Third party funds excluding deposits from other banks.
4HE DEBT SECURITIES ISSUED REPRESENT BONDS AND MEDIUM TERM NOTES ISSUED BY "#! &INANCE A SUBSIDIARY OF THE "ANK THAT IS ENGAGED IN WHEELER lNANCING
Assets Quality
Non Performing Earning Assets and Non Earning Assets to
0.9% 0.9% 0.9% 0.8% 0.6%
Total Earning Assets and Non Earning Assets
Non Performing Earning Assets to Total Earning Assets 1.0% 1.1% 1.1% 1.1% 0.7%
Allowance Provision on Earning Assets to Total Earning Assets 1.9% 1.9% 2.1% 2.3% 2.0%
Non Performing Loans (NPL) - gross6 1.3% 1.4% 1.5% 1.3% 0.7%
Non Performing Loans (NPL) - net 0.5% 0.4% 0.4% 0.3% 0.2%
Rentability
Return on Assets (ROA)7 4.0% 4.0% 3.9% 4.0% 3.8%
Return on Equity (ROE)8 18.0% 18.8% 19.2% 20.5% 21.9%
Net Interest Margin (NIM)9 6.2% 6.1% 6.2% 6.8% 6.7%
Cost Efficiency Ratio (CER) 43.7% 44.3% 44.4% 43.9% 46.5%
Operating Expenses to Operating Revenues (BOPO) 59.1% 58.2% 58.6% 60.4% 63.2%
Liquidity
Loan to Deposit Ratio (LDR)10 80.5% 81.6% 78.2% 77.1% 81.1%
Current Accounts & Savings Accounts (CASA) Ratio 75.9% 76.7% 76.3% 77.0% 76.1%
Liabilities to Equity Ratio 438.5% 454.2% 479.3% 507.5% 570.4%
Liabilities to Assets Ratio 81.4% 82.0% 82.7% 83.5% 85.1%
Liquidity Coverage Ratio (LCR)11 276.3% 278.2% 353.0% 391.3% 363.3%
Compliance
Percentage Violation of Legal Lending Limit
a. Related Parties 0.0% 0.0% 0.0% 0.0% 0.0%
b. Non Related Parties 0.0% 0.0% 0.0% 0.0% 0.0%
Percentage Lending in Excess of Legal Lending Limit
a. Related Parties 0.0% 0.0% 0.0% 0.0% 0.0%
b. Non Related Parties 0.0% 0.0% 0.0% 0.0% 0.0%
Minimum Reserve Requirement
a. Primary Reserve Requirement - Rupiah 6.1% 6.6% 7.0% 7.3% 7.5%
B 2ESERVE 2EQUIREMENT &OREIGN #URRENCY 8.5% 8.4% 8.5% 8.5% 9.1%
Net Open Position (NOP) 0.9% 0.5% 0.5% 0.2% 0.4%
0ARENT COMPANY ONLY lNANCIAL RATIOS HAVE BEEN PRESENTED BASED ON #IRCULAR ,ETTER OF )NDONESIA &INANCIAL 3ERVICES !UTHORITY .O3%/*+ DATED 3EPTEMBER
regarding Transparency and Publication of Commercial Bank.
5. CAR is calculated with credit risk, operational risk and market risk based on Circular Letter of Bank Indonesia No.11/3/DPNP dated January 27, 2009 which was later changed into
#IRCULAR ,ETTER OF )NDONESIAS &INANCIAL 3ERVICES !UTHORITY .O 3%/*+ DATED *ULY REGARDING THE 2ISK 7EIGHTED !SSETS #ALCULATION FOR /PERATIONAL 2ISK USING THE
"ASIC )NDICATOR !PPROACH AND CALCULATED BASED ON )NDONESIAS &INANCIAL 3ERVICES !UTHORITY 2EGULATION .O 0/*+ DATED *ANUARY REGARDING #APITAL !DEQUACY
Ratio (CAR) for Commercial Banks.
6. Calculated from total non performing loans (substandard, doubtful, loss) divided by total loans.
7. Calculated from income (loss) before tax divided by average total assets.
8. Calculated from net income (loss) divided by average Tier 1 Capital.
9. Calculated from net interest income (expense) divided by average of earning assets.
10. Calculated from total loan portfolio to third party divided by total third party funds and securities that met certain criterias and issued by the Bank for funding purposes.
#ALCULATED FROM TOTAL (IGH 1UALITY ,IQUID !SSET (1,! DIVIDED BY TOTAL NET CASH mOW BASED ON )NDONESIA &INANCIAL 3ERVICES !UTHORITY 2EGULATION .O 0/*+ REGARDING
Liquidity Coverage Ratio for Commercial Bank.
12. Including cash offices.
25,000 200,000
Share Price (in Rupiah)
15,000 120,000
10,000 80,000
5,000 40,000
0 0
Jan-15 Mar-15 Jun-15 Sep-15 Dec-15 Mar-16 Jun-16 Sep-16 Dec-16 Mar-17 Jun-17 Sep-17 Dec-17 Mar-18 Jun-18 Sep-18 Dec-18 Mar-19 Jun-19 Sep-19 Dec-19
Source: Bloomberg
Cash Dividends per Share (in Rupiah) na 340.0 255.0 200.0 160.0
Cash Dividends Amount (in Rupiah) na 8,382,703,400,000 6,287,027,550,000 4,931,002,000,000 3,944,801,600,000
Interim Dividend (in Rupiah) 100.0 85.0 80.0 70.0 55.0
Cum Dividend for Trading in:
Regular and Negotiated Market 5 Dec 2019 30 Nov 2018 28 Nov 2017 30 Nov 2016 12 Nov 2015
Cash Market 9 Dec 2019 4 Dec 2018 4 Dec 2017 5 Dec 2016 17 Nov 2015
&INAL $IVIDEND IN 2UPIAH na 255.0 175.0 130.0 105.0
Cum Dividend for Trading in:
Regular and Negotiated Market na 23 Apr 2019 12 Apr 2018 13 Apr 2017 14 Apr 2016
Cash Market na 25 Apr 2019 17 Apr 2018 20 Apr 2017 19 Apr 2016
Dividend Payout Ratio na
* BCA conducted a 2 for 1 stock split, one share was split into two shares, effective on May 15, 2001, June 8, 2004 and January 31, 2008
Bonds Highlights
Recording Nominal Value Maturity Interest Rating
Instrument Currency Tenor Trustee Underwriter
Date of the Bond Date Rate (2019)
#ONSOLIDATED BASIS THE "ANK POSSESSES OBLIGATIONS IN THE FORM OF BONDS ISSUED BY THE SUBSIDIARY "#! &INANCE WHICH PER
$ECEMBER WAS RECORDED AT 2P BILLION )NFORMATION ON BONDS ISSUED BY "#! &INANCE CAN BE FOUND IN THE AUDITED
#ONSOLIDATED &INANCIAL 3TATEMENTS ON PAGES
MANAGEMENT
REPORT
BCA takes into account both BCA continues to strengthen its ability to provide exceptional
internal and external factors banking services in response to the digitally evolving
business environment, and navigate challenges into new
to determine its strategic
opportunities to support future business performance.
initiatives, while preserving
strong liquidity and capital Indonesia’s Economy and Banking Industry
positions, and promoting 2019 has been a year of challenges and change, marked by
a balance between loan global issues such as the prolonged US-China trade war which
growth and asset quality. BECAME THE MAJOR CAUSE OF A GLOBAL ECONOMIC SLOWDOWN 4HE
US experienced a similar slowdown in its economy, which
only grew by 2.3%, a decrease from the previous year of
4HE &ED GRADUALLY LOWERED ITS &ED &UNDS 2ATE &&2
by 75 basis point (bps) to 1.75% by year end, and actively
intervened in the interbank market through Permanent
Open Market Operations (POMO) to improve liquidity.
7E EXPECT &&2 ADJUSTMENTS WILL CONTINUE DEPENDING ON
US economic developments.
Jahja Setiaatmadja
President Director
Indonesia managed well its biggest election ever for president of government marketable debt securities with a more
and legislative seats. We wish to express our appreciation to attractive return than bank deposits.
all parties who contributed to the successful elections.
Banking sector loan growth was mainly derived from the
The Indonesian economy remained defensive, achieving construction, household, manufacturing industries and
economic growth of 5.0%. It maintained the pace of GDP wholesale & retail trade sector. These four industries recorded
growth with large domestic consumption and government nominal loan growth of Rp190.4 trillion, accounting for
spending. We appreciate the government continuing taking 59.1% of overall sector loan growth. Credit demand came
appropriate measures to keep domestic macroeconomic in below our expectations despite declining interest rates.
stability in check. Businesses remained cautious about expansion considering
the recent macroeconomic outlook. The new cabinet is
The current account deficit narrowed to USD30.4 billion in expected to foster stronger business confidence, and may
2019, accounting for 2.7% of GDP, an improvement from lead to higher loan growth in the long run. The banking
USD30.6 billion (2.9% of GDP) the previous year. This was due sector managed credit quality with a tolerable NPL ratio of
to government efforts amongst others to manage imports, as 2.5%, compared to 2.4% the previous year. Capital remained
well as declining global oil prices, which eventually led to a solid with a CAR of 23.4%, relatively stable from 23.0%
relatively stable Rupiah. At year end, the Rupiah exchange in 2018.
rate strengthened and stood at below Rp14,000 per USD. In
2019, Indonesia received a sovereign rating upgrade from Indonesian banks experience a more competitive
international rating agency of BBB/Outlook Stable from environment due to shifting of customer behavior as well as
BBB-/Outlook Stable. This has boosted the confidence level from the entrance of fintech and e-commerce players which
in the country’s economic growth prospects. gained a prominent presence in the financial service industry.
These new players’ “time to market” is faster, while banks
The Indonesian monetary authority adopted accommodative have to adhere to stringent regulations. Notwithstanding
policies to sustain economic growth. Bank Indonesia lowered the challenges, banks also see many opportunities for
its policy rate (seven-day reverse repo rate) four times or 100 collaboration with marketplace and startup players to
bps to 5.0% at year end. This was consistent with emerging create synergy in offering financial services, particularly to
countries such as Malaysia, Philippines and India, and the millennial or tech-savvy customers.
GLOBAL DECLINE IN INTEREST RATES )NmATION WAS CONTAINED AT
THROUGHOUT THE YEAR 4HE &INANCIAL 3ERVICES !UTHORITY BCA believes the government will continue implementing
/*+ ALSO CARRIED OUT ITS SUPERVISORY ROLE AND PROACTIVELY necessary macroprudential measures to ensure the country’s
discussed future risks with financial players. macroeconomic stability.
The banking sector reported a moderate performance, Implementation of BCA Strategic Policy
with loan and third party funds growth of 6.1% and 6.5% BCA takes into account both internal and external factors
respectively. Liquidity in the sector remained tight with to determine its strategic initiatives, while preserving strong
LDR at 94.4%, with banks continuing to compete for third liquidity and capital positions, and promoting a balance
party funds. Competition was intensified by the issuance between loan growth and asset quality.
BCA focused on growing its CASA through the provision of Development of transaction banking and digital banking
reliable, secure and convenient banking transaction services, services
to maintain its strong liquidity. It carried out initiatives "#! PRIORITIZED STRENGTHENING TRANSACTION BANKING REmECTED
to improve facilities, products and services using digital in its annual business plan and strategic work programs.
technology, expand network coverage in the payment Reliable payment settlement services are the driving force
ecosystem, and enlarge the customer base, which translates behind customer trust in our services, leading to sticky and
into a higher number of accounts and transactions. In 2019, solid CASA growth.
the Bank registered a remarkable increase in the number of
accounts by 14.2% to more than 21 million accounts., while The Bank’s initiatives to strengthen transaction banking
the number of transactions also grew strongly by 34.5%. This capabilities were heavily focused on the development of
led to a sustainable growth of CASA, which is the Bank’s core digital platform services, such as online account opening
funds, growing 9.8% to Rp530.6 trillion, contributing 75.9% through BCA Mobile. Since its launch early in the year, this
of total third party funds. facility has received positive feedback and contributed to
customer growth.
Loans outgrew the banking industry amid the modest pace
of economic recovery. Loan quality was intact through /THER NOTABLE INNOVATIONS LAUNCHED INCLUDE "#! +EYBOARD
the implementation of prudent banking principles and which allows customers to transact without having to close
disciplined risk management. Loan disbursement focused on chatting apps, cardless cash ATM withdrawal using a one-
potential sectors and customers with sound track records. We time pin via BCA Mobile, and the Welma application to meet
took part in government programs through loan syndication customer demand for investment products such as mutual
to prospective infrastructure developments, including funds, bonds and insurance.
ELECTRICITY TOLL ROAD AND TELECOMMUNICATION PROJECTS ,OAN
diversification in various economic sectors was carried out to The Bank continued to strengthen collaboration with
reduce concentration risk. e-commerce and fintech companies to expand the
coverage of its payment ecosystem. It utilized Application
BCA co-operated with its subsidiaries to develop new Programming Interface (API) technology for integration
products and services. We are committed to supporting of co-partner systems with its system. More than 1,600
the performance of our subsidiaries, to deliver the highest co-partners, consisting of e-commerce and fintech players,
possible customer satisfaction with the group’s products and have now connected with our system.
services.
These initiatives were supported by a robust information
The Board of Directors is dedicated to implementing strategic technology infrastructure and a reliable security system.
initiatives that take into account sound risk management and Information technology was modernized to support the
THE PRINCIPLES OF GOOD CORPORATE GOVERNANCE 4HIS IS REmECTED reliability of banking transaction services. Machine learning,
in strong stakeholder confidence, as acknowledged by the big data and artificial intelligence technology were adopted
appreciation received from regulators, investors and leading to enhance data analytics capability, enriching user experience
independent agencies. and improving the security and operational systems.
BOARD OF DIRECTORS
)NAWATY (ANDOJO
Director
%NHANCEMENT OF THE "#! -OBILE BANKING AND +LIK "#! higher than the industry average of 6.1%. We focused on
internet banking platforms saw the number of transactions disbursing loans to customers with positive track records and
performed through these two digital channels grow by maintained loan diversification to mitigate concentration
99.2% and 10.8% from previous year.. These two digital risk. Loan growth was supported by the corporate segment,
channels are the driving force of BCA’s integrated e-channels. which grew by 11.8% compare to previous year. We also
Some 98.2% of customer transactions were performed via participated in loan syndication for prospective infrastructure
electronic channels outside the branch network. We welcome PROJECTS RELATED TO TOLL ROADS ELECTRICITY TELECOMMUNICATIONS
this achievement and are committed to offering high quality and airports.
digital banking solutions to our customers.
Loan growth was also driven by the commercial and SME
The Bank selectively expanded its conventional branch segments at 12.2% and 13.6% respectively, supported by the
network (bricks and mortar) to complement its digital optimization of the role of the commercial business centers
banking network. We believe the branches remain important at the regional offices, and the development of SME centers
to building relationships with customers and serving those at branches. The consumer segment saw loan growth of
with sizable transactions. Even though they only made up 0.7%, largely supported by mortgage growth. Vehicle loan
1.8% of the total transaction volume, branch transactions growth was under pressure due to the slowdown in auto
represented 49.1% of our total transaction value during sales. The Bank remained proactive by offering products at
the year. Expansion of the branch network will focus on competitive interest rates and holding various promotional
simplicity and efficiency, including cash offices or non- activities and special events, such as BCA Expoversary, to
permanent branch networks that use digital equipment optimize its performance in the consumer segment.
- BCA Express. We utilized digital technology to improve
branch service quality and operational efficiency, and In 2019, NPL was 1.3%, a slight decrease from 1.4% in 2018,
continued to install self-service machines. To complement supported by write-offs of older non-performing loans. The
the branch network’s cash deposit and withdrawal services, NPL level remained in line with the Bank’s risk appetite. To
we increased the composition of cash recycling machines maintain loan quality, the business units and risk management
to total ATM machines. A number of transaction banking team monitored debtor payment capacity and conducted
service initiatives fostered our CASA growth at a CAGR of stress tests to measure the impact of any significant changes
11.4% over the past 10 years. in the macroeconomy against debtor performance.
Quality Growth of Loan Portfolio BCA improved its loan infrastructure, leveraging technology
BCA posted solid loan growth, higher than the banking to accelerate the approval process, while implementing
industry average, thanks to consistent execution of its work prudent banking principles. We also focused on improving
plan and programs. This growth did not come at the expense the competency of our credit employees (account and
of loan quality as we continue to implement disciplined and relationship officers) through training programs, both
prudent credit risk management. on-site and e-learning through a digital application.
Information technology was utilized to manage data and
The less favorable macroeconomic environment and debtor information, which complemented credit analysis
general elections forced many business players to postpone and captured potential new debtors in various customer
expansion. Nevertheless, we recorded loan growth of 9.1%, segments.
The development of comprehensive solutions and services We recently completed the acquisition of Bank Royal, part
BCA strives to provide comprehensive products and services, of our business plan for the year, and are in the process
improving coordination among business units and synergy of formulating its business model, which will focus on the
with subsidiaries, to meet growing customer needs. provision of digital services in collaboration with BCA. We
also signed a conditional sale and purchase agreement to
The Bank strengthened its business in foreign exchange, cross acquire Rabobank Indonesia. This acquisition is expected to
border remittance, trade finance, wealth management and be completed in 2020.
bancassurance, and in the business lines of its subsidiaries. We
collaborated with subsidiaries engaged in vehicle financing, Financial Performance, Targets and Challenges
sharia bank, securities, remittance, general insurance, BCA and its subsidiaries recorded a solid financial
life insurance and venture capital investment in startup performance in 2019 with a net profit of Rp28.6 trillion, a
company. 10.5% increase from 2018. Operating income grew by 13.6%
to Rp71.6 trillion.
The provision of comprehensive financial products and
services complemented our core transaction banking and Overall performance in 2019 exceeded the set targets,
generated cross selling opportunities to support overall with loans growing 9.1% to Rp586.9 trillion, compared to
performance. We are confident our subsidiaries have the target of 6%-8%. Third party funds grew by 11.0% to
room for growth by leveraging our wide customer base. Rp699.0 trillion, higher than the target of 8%-10%.
Comprehensive financial services delivered in cooperation
with subsidiaries will reinforce the relationship with our BCA recorded strong Return on Assets (ROA) and Return
customers. on Equity (ROE) of 4.0% and 18.0%, respectively, with the
capital and liquidity positions remaining solid. The Capital
Adequacy Ratio (CAR) was at 23.8%, and the Loan to Deposit
Ratio (LDR) at 80.5%.
The Indonesia banking sector encountered many challenges, BCA continued to focus on improving transaction banking
including maintaining adequate liquidity in the high LDR through the development of payment settlement features
environment. As for BCA, maintaining a solid liquidity and services to support solid CASA growth. As loan demand
position is always a priority. WAS LOWER THAN ANTICIPATED WE MADE RATE ADJUSTMENTS ON
the time deposit side, lowering the one-month time deposit
by 125 bps in July-December 2019.
The Indonesian banking sector also faced challenges in We collaborate with numerous fintech and e-commerce
keeping loan growth at sound quality. BCA embraced these companies leveraging on the API technology. The
challenges by seeking lending opportunities while adopting collaborations provide convenient services and encourage
disciplined risk management. Loan disbursement focused on customers to perform banking transactions through digital
high quality debtors with strong track records, and extended channels, providing the Bank with strong grounds to widen
to various economic sectors to minimize concentration risk. the customer base and grow the number of transactions.
Stress testing was also carried out to measure the impact
of the deterioration of macroeconomic conditions on loan Indonesia’s business environment is expected to be more
quality and overall performance. favorable after the successful general elections, the
inauguration of the president and the formation of a new
Analysis of Business Prospects and Strategy in 2020 cabinet, serving as an investment catalyst for business
The Indonesian economy will continue to face external and expansion and supporting loan growth in 2020 and beyond.
internal challenges in 2020. It is estimated to grow at a BCA will seek market opportunities to expand its lending
modest pace in line with a gradual economic recovery. The services in various segments, while remaining cautious in
corona-virus outbreak added challenges to the global and regard to changes in loan quality. The implementation of
domestic economy, particularly in the first semester of 2020. disciplined risk management is key to maintaining sound
Given such a backdrop, as a proxy to the economy banks are asset quality, and sound asset quality.
now even more cautious on the asset quality rather than on
growth. In response to macroeconomic developments, banks BCA is committed to growing with its subsidiaries, and
expect to grow moderately both in the lending and funding. supporting capital needs in line with business development.
"#!S THIRD PARTY FUNDS AND LOANS ARE PROJECTED TO GROW We are optimistic our subsidiaries will increase their
moderately. Given the high LDR, banking sector liquidity contribution to our overall performance, either in interest or
is estimated to remain tight, which may lead to more fee-based income.
competition for third party funds. We will remain focused
on maintaining adequate liquidity and prioritizing CASA Implementation of Corporate Governance
growth. We will continue to develop the numerous features BCA implements good corporate governance at all levels,
and facilities of digital banking products and services, expand from the Board of Commissioners and the Board of Directors
the network and payment acceptance system for customers, to middle management and employees. The application of
and pursue customer base growth. GCG plays a role in business sustainability and minimizing
risks.
Indonesian banks also face competition from fintech
companies that leverage technology advancements to This GCG is based on the principles of transparency,
provide financial services. While this is a threat to transaction accountability, responsibility, independence and fairness.
banks, it also provides opportunities for collaboration GCG is conducted with reference to national and
with the companies in a fast growing payment ecosystem. INTERNATIONAL PRACTICES INCLUDING REGULATIONS OF THE &INANCIAL
Services Authority, Bank Indonesia, and the ASEAN Corporate To instill a culture of employee innovation in the digital era
Governance Scorecard. GCG is also based on banking industry and prepare for succession, BCA set up training development
best practices. and recruitment programs. We believe human resources
who match our needs, and are adaptive to any changes in
The Bank engages in active communication with its the business environment, are essential to our success. To
customers, regulators and the capital market community, achieve higher productivity, we promote human resource
and promotes transparency to stakeholders. We ensure governance while providing a positive work environment.
the clear segregation of duties and responsibilities among
business units and apply checks and balances when carrying The focus on regeneration and succession is part of a strategy
out internal controls. to ensure a sustainable organizational structure. The Bank
promotes coaching programs for senior staff to share their
In 2019, Board of Directors held 36 of Board of Directors KNOWLEDGE VALUES AND EXPERIENCES WITH JUNIOR STAFF AND
-EETINGS AND OF JOINT MEETINGS WITH THE "OARD OF encourages community groups such as BCA Open Source
Commissioners. BCA achieved ‘Good’ rating in a corporate (BOS), a knowledge sharing forum for broadening strategic
governance self-assessment, and for its commitment to GCG, perspective at managerial level.
was awarded the Best Rights of Shareholders award by the
Indonesian Institute for Corporate Directorship (IICD). BCA is determined to maintain its position as an employer
of choice by promoting a conducive work environment,
Performance of Committees providing a continuous learning culture, and encouraging
The Board of Directors is assisted by a number of committees. a work life balance for employees. This commitment to
We wish to express our gratitude to the executive committees creating a positive working environment has gained the
under the Board, which have performed their duties and appreciation of several leading institutions, including: Best
responsibilities and offered valuable input to support Companies to Work for in Asia from HR Asia, and Indonesia’s
our role. Each committee held regular meetings to discuss -OST !DMIRED #OMPANIES FROM THE &RONTIER #ONSULTING
business programs, taking into account macroeconomic Group and Marketing Magazine.
conditions, the Bank’s internal dynamics, and the prevailing
regulations. Corporate Social Responsibility
The Bank is continuously involved in numerous corporate
Development of Human Resources social responsibility (CSR) activities that focus on making a
Employees play an important role in maintaining our difference in the lives of Indonesian society. The CSR program
sustainable business and financial performance. Anticipating COOPERATES WITH HIGHLY REPUTABLE INSTITUTIONS SUCH AS 77&
the increasing complexity of customer needs and rapid 5.)#%& AND )NDONESIAN 2ED #ROSS 0-) AS WELL AS LEADING
changes in technology, we are committed to enhancing Indonesian universities. Social activities focus on community
the competencies and capabilities of employees, while empowerment, education and culture, as well as healthcare
building an agile culture to respond to the dynamic business and sports.
environment.
We cooperate with local communities to empower tourist One of the key milestones in 2019 was the establishment
villages, creating business opportunities and local employment of the Environment Sustainability Governance (ESG) unit as
for 12 villages across the country. This focus on empowering part of the corporate secretary and communication division.
communities has been fruitful and gained recognition, with Our sustainability finance vision is “to be the bank of choice
Desa Pentingsari tourist village in Yogyakarta receiving a AND A MAJOR PILLAR OF THE )NDONESIAN ECONOMY THAT ALIGNS
'REEN &OUNDATION AWARD FOR BEING ONE OF )NDONESIAS 4OP with Indonesia’s sustainable development”. This vision is
100 Sustainable Destinations. We also received an Indonesia supported by the mission statement of “to align its business
Sustainable Tourism Award – Green Gold for Bukit Peramun activities with the principles of sustainable finance”.
village empowerment in Belitung island.
As a part of the commitment to implement sustainable
To promote quality education in Indonesia, the Bank runs finance, the Bank extended financing to the environmentally-
accounting and computer engineering education programs, friendly energy conservation and organic agriculture sectors.
offering scholarships to students enrolled in the accounting The financing portfolio for sustainable business activities
scholarship program (PPA) and information technology CATEGORY ++5" GREW BY TO 2P TRILLION
scholarship program (PPTI). Some 392 students were enrolled of which was made up of SMEs and 30% from non-SME
IN THE 00! FOR 004) AND IN TELLER AND #3/ ON THE JOB environmentally-friendly businesses. Growth in this portfolio
training. We also offer education facilities aid, scholarships exceeded the earlier target of 8%.
in banking education, financial literacy support, and support
17 schools in the Lampung, Banten and Yogyakarta provinces. BCA has also carried out a number of initiatives to support
responsible banking, such as promoting energy savings
To preserve and develop local culture, BCA cooperated with activities, embracing diversity and gender equality, and
institutions to introduce Indonesian culture to the younger creating social and environmental impact. Achievement
generation through events such as the Wayang Day and the highlights include a MSCI ESG Rating of “A”, the highest in
Wayang Seminar. We encourage employees to participate in the country, and a score of 4.67 out of 5.00 for the Gallup
blood donor activities and facilitate healthcare services for Customer Engagement index.
the disadvantaged, including the provision of free cataract
surgery for more than 5,000 people. Last year we rolled out a sustainable banking e-learning to
educate and increase awareness of sustainable finance to our
Sustainable Finance Implementation at BCA employees. We promote the green office concept through
BCA is inspired to go beyond making profit and to create the use of motion sensor LEDs in some offices, switching off
value in a sustainable way. The Bank has adopted and lights during the lunch hour, and pursuing other sustainable
implemented a broad range of sustainability practices in activities such as limiting plastic bottle use. We believe that
promoting sustainable finance in the areas of environment, long term value creation has to begin with being more
social and governance. BCA was one of the first movers responsible to our environment, society and governance.
in implementing sustainable banking, fully backed by
management board commitments to increase our sustainable
finance contribution, which is in line with the agenda of our
regulators.
Changes in the Composition of the Board of Directors Appreciation for all Stakeholders
In 2019, the annual general meeting of shareholders We wish to express our appreciation to our customers for
appointed Suwignyo Budiman as Deputy President Director, their trust and loyalty, and all employees for their hard work
REPLACING %UGENE +EITH 'ALBRAITH WHO HAS COMPLETED HIS to achieve the set targets despite a challenging year. BCA’s
service. BCA wishes to express its gratitude and appreciation motto: One Goal, One Soul, One Joy has been our continual
to Eugene for his commitment, dedication and hard work. motivation and a reminder to look for a common direction
His long service contributed to BCA’s strategic business to achieve the vision of becoming the bank of choice for the
development and sustainable performance. Eugene served community.
as President Commissioner from 2002 to 2011, and Deputy
President Director from 2011 to 2019. We appreciate the support and guidance of the members
of the Board of Commissioners who have helped us to carry
There were changes in the composition of the Board of out our duties, enabling BCA to record a solid performance.
$IRECTORS WITH )NAWATY (ANDOJO REPLACING 3UBUR 4AN AS THE 4HE "OARD OF $IRECTORS IS GRATEFUL TO THE &INANCIAL 3ERVICES
new compliance director. Subur Tan took a new role as the !UTHORITY /*+ AND "ANK )NDONESIA FOR THEIR PRUDENT
new Director in charge of the credit and legal department. supervision, advice, and maintaining a stable financial system
With these changes, BCA is confident that it will sustain its in Indonesia.
solid performance well into the future.
Last but certainly not least, on behalf of the Board of Directors
and management, we would like to express our gratitude to
all stakeholders for their trust and support throughout 2019.
*AHJA 3ETIAATMADJA
President Director
BOARD OF COMMISSIONER’S
SUPERVISORY REPORT
strategic directions. The an ample capital and liquidity position, while asset quality
remained intact. In addition to robust financial strengths,
Bank successfully adapted
BCA continues to pursue a sound strategy in navigating
its business strategy in
change and ensuring good corporate governance practices
responding to the dynamic for sustainable value creation and growth.
economic environment,
growing competition, and We respectfully thank the Board of Directors for addressing
rapid technological changes. the challenges and changes of business dynamics, while
maintaining business sustainability. The Board of Directors
have formulated a business plan that adopts prudential
banking principles and ensures the execution of BCA’s
strategic initiatives.
BOARD OF COMMISSIONERS
Left to right :
Sumantri Slamet $JOHAN %MIR 3ETIJOSO Raden Pardede Cyrillus Harinowo Tonny Kusnadi
Independent Commissioner President Commissioner Independent Commissioner Independent Commissioner Commissioner
Review of the Indonesian Economy and Banking Sector Stagnant domestic growth over the last few years has
The 2019 economy experienced a slowdown across the globe, caused a deterioration of loan quality in many sectors.
centered around the uncertainties of the US-China trade war Nominal non-performing and special mentioned loans
AND THE ANXIETY OVER "REXIT IN THE %UROZONE -AJOR DEVELOPED showed an increasing trend throughout 2019. Restructured
countries saw lower growth relative to the previous year. loans as a percentage of total loans also showed no signs
Global policymakers have implemented an accommodative of improvement. Despite declining asset quality, the overall
approach by lowering their policy rates to boost economic banking sector NPL ratio remained at a manageable level,
GROWTH 4HIS WAS LED BY 4HE 53 &EDERAL 2ESERVE &ED WHICH standing at 2.5% compared to 2.4% in the previous year. The
CUT ITS &ED &UND 2ATE &&2 BY BPS TO WHILE OTHER capital position remained robust to absorb potential loan
countries followed suit. losses. CAR stood at 23.4% compared to 23.0% a year ago.
The Indonesian economy has been resilient, with a moderate We believe the regulator will continue to focus on protecting
5.0% GDP growth in 2019, supported by large private macroeconomic and banking industry stability through
consumption, government spending, and prompt monetary policies tailored in accordance to the global and domestic
and fiscal measures. Bank Indonesia cautiously eased its market developments.
monetary policy by gradually lowering its 7-day reverse repo
rate by 100 bps in total to 5.0%. Assessment of Performance of Board of Directors
The Board of Commissioners acknowledges the Board of
The government focused on managing the current account Director’s strong performance in delivering positive business
deficit and maintaining the attractiveness of the domestic growth and maintaining sound asset quality with full support
financial market. The current account deficit was curbed at from employees. BCA’s overall performance was above the
USD30.4 billion, or 2.7% of GDP, as the government placed banking industry average, on the grounds of good corporate
necessary actions to control imports, particularly for oil and governance and prudent risk management practices.
CONSUMER PRODUCTS )NmATION WAS CONTAINED AT THE LOW RATE Execution of appropriate strategies and initiatives played a
OF &OREIGN lNANCIAL MARKET INmOW REMAINED STRONG pivotal role to respond the macroeconomic developments
resulting in a capital account surplus for the country and a and business dynamics.
relatively stable local currency. By the end of the year, the
Rupiah closed at Rp13,866 per USD. In 2019, BCA achieved its strategic targets both in financial and
non-financial aspects. On the financial side, net profit grew
While the Indonesian banking sector posted modest growth by 10.5% to Rp28.6 trillion, on the back of a 13.6% increase
in both loans and third party funds, banks were cautious to in operating income to Rp71.6 trillion. Balance sheets grew
safeguard loan quality after the economic slowdown and to healthily with loans expanding 9.1% to Rp586.9 and third
address liquidity challenges. The sector LDR has been above party funds rose 11.0% to Rp699.0 trillion. CASA, being the
93% since 2018, triggering intensified competition for third bank’s core funding, grew by 9.8% to Rp530.6 trillion, higher
party funds. The race for funding was also heightened by than the industry average of 8.6%, thanks to customer trust
government initiatives to raise funds through a series of in the Bank’s transaction banking franchise. The growth was
government bonds issuance offering more attractive returns in sync with the Bank’s aspiration to consistently provide
compared to conventional savings products. Overall, banking convenient, secure and reliable transaction banking services
sector liquidity remained adequate as loan demand was in reaching customers across all segments. Return on Assets
softer than expected. (ROA) and Return on Equity (ROE) also achieved the set
targets. The Bank maintained its sound capital and liquidity The Bank established strategic steps to continuously enhance
position, with a Capital Adequacy Ratio (CAR) of 23.8%, its capabilities as a provider of reliable transaction banking
a Loan to Deposit Ratio (LDR) of 80.5% and a Liquidity services while maintaining customer trust. Its competitive
Coverage Ratio (LCR) of 276.3%. The Board of Commissioners advantages are sustained by the adoption of technology-
appreciates the steps taken by the management team to based products and services, and expansion of the
maintain the Bank’s solid performance. payment ecosystem through collaboration with fintech and
e-commerce companies. Development initiatives always take
On the non-financial front, we are excited to see the Bank into account security, convenience and good governance,
has well embraced the era of digitalization which has both from the perspective of customers and the Bank itself.
changed the banking industry landscape. The bank’s various
digital initiatives and innovations are the key differentiators E-channel capabilities, particularly the Bank’s internet
to strengthen the transaction banking franchise. BCA has and mobile banking and application-based services, are
developed a host of attractive features and facilities using constantly upgraded to cater to the shift in customer
state-of-the-art technology to meet evolving customer needs behavior and the need for convenience. These efforts have
and to facilitate convenient transactions. Management has garnered encouraging results as 98.2% of transactions were
built an agile organization promoting an innovative culture, conducted through the internet, mobile banking and ATMs,
automation and digitalization of business processes and while the remaining 1.8% came from branches. In terms of
operations, and developing staff competencies. We believe value, some 49.1% of the total transaction amount originated
agility is one of the key features for the organization to grow from branch banking. This strongly indicates the important
sustainably in these ever-changing business dynamics. role of branches for serving large banking transactions and
maintaining close customer relationships.
The Board of Commissioners appreciates the efforts carried
out by the Board of Directors in registering solid performance We are pleased to see that BCA’s robust transaction franchise
of CASA growth, stronger transaction banking franchise and supported CASA growth of 9.8% to reach Rp530.6 trillion,
quality loans. With customer satisfaction as our top priority, accounting for 75.9% of total third party funds, its main
the Board of Directors has our full support throughout source of funding. Time deposits grew by 14.7%, even though
THE JOURNEY OF BECOMING THE BANK OF CHOICE OFFERING the interest rates were relatively lower than competitors,
comprehensive financial solutions across the country. We are REmECTING STRONG CUSTOMER TRUST OF THE "ANK 4OTAL THIRD PARTY
also supportive of BCA in strengthening the synergies with funds grew by 11.0% to Rp699.0 trillion, outperforming the
its subsidiaries and in providing full support to subsidiary average industry growth.
business performance.
On the loan side, apart from improving its products and
Supervision of Strategy Implementation services, BCA also focused on strengthening its credit
The Board of Commissioners recognizes the consistent process infrastructure by leveraging technology. BCA aims to
execution of the business plan with the Bank’s stated vision, improve the turnaround time from the loan application cycle
mission and strategic directions. The Bank successfully up to loan disbursement, while still adhering to prudential
adapted its business strategy in responding to the dynamic banking principles. The bank emphasizes disbursing loans to
economic environment, growing competition, and rapid sectors with growth potential and to customers with strong
technological changes. track records.
BCA’s loan growth was seen across segments, especially Board of Commissioners View on Board of Directors
from corporate, commercial and SME. Disbursement was Assessment in relation to the Bank’s Business Prospect
well diversified in various economic sectors to manage The Board of Directors is of the view that global economic
concentration risk, while regular stress testing was carried challenges will remain in 2020. After the first stage of the
out to measure the adverse impact of macroeconomic trade agreement between the US and China, the next trade
changes on loan quality. The Bank consistently outperforms arrangement will be one of the main factors affecting future
its competitors and the industry average when managing global economic growth. The corona-virus outbreak toward
ASSET QUALITY AS REmECTED IN THE LOWEST .0, RATIO WITHIN THE the end of 2019 is likely to add pressure to business players
industry. across industries, and may lead to an imbalance of supply
and demand.
To support overall performance and provide comprehensive
financial services, BCA strengthened the coordination &URTHER INTEREST RATE CUTS ARE EXPECTED IN TO STIMULATE
between transaction banking, loans and other business units, economic growth, while banks may face tight liquidity,
and established synergy with its subsidiaries. During the year, presenting more funding competition. The success story of
BCA accommodated the needs of its subsidiaries through the the presidential and legislative elections and the formation
provision of capital, with cooperation in various ventures of the new cabinet are expected to be the catalysts for
SUCH AS JOINT lNANCING AND MARKETING WHICH WILL GENERATE domestic reform and boosting investor confidence to
mutual benefits for all parties. The subsidiaries showed support long term economic growth. As for 2020, Indonesia’s
positive business growth and made a positive contribution to '$0 GROWTH IS PROJECTED AT A MODEST n LEADING TO A
overall group profitability. moderate pace of growth in loans and third party funds in
the banking sector.
BCA completed the acquisition of Bank Royal as part of our
commitment to support Indonesian banking consolidation. The Board of Commissioners shares the same view as the Board
The Bank also signed a conditional sale and purchase of Directors on the above outlook, and remains cautiously
agreement to acquire all stakes in Rabobank Indonesia, optimistic. We agree with the Bank’s strategic directions,
which is expected to reach completion in 2020. particularly in keeping a balance between the aspects of
liquidity and capital positions, as well as loan growth and
The Board of Commissioners and the Board of Directors are asset quality. All of these have been accommodated in the
committed to maintain public trust while setting appropriate Bank’s 2020 business plan as the base to tap opportunities
strategic initiatives to deliver value added to stakeholders. and manage risks.
The executions must be within the framework of good
governance principles, prudent risk management and The Bank will continue focusing on strategic initiatives in
effective internal control. strengthening transaction banking capabilities, applying
a prudent intermediary role and promoting collaboration
with subsidiaries. We are confident that BCA will maintain
robust growth in the long run and offer added value to
stakeholders.
Implementation of Good Corporate Governance BCA is inspired to go beyond making profit and to create
BCA implements the principles and practices of good corporate VALUE IN A SUSTAINABLE WAY REmECTED BY A INCREASE
governance (GCG) at all levels. GCG implementation is based in its financing portfolio for sustainable business activities
on transparency, accountability, responsibility, independence CATEGORY ++5" TO 2P TRILLION WITH THE 3-% SECTOR
and fairness, and conforms with the prevailing regulations. PROVIDING OF TOTAL ++5" lNANCING 4HE REMAINING
The corporate governance manual is regularly reviewed to comprised of non-SME environmentally-friendly businesses.
ensure it is in line with the latest regulatory updates, and
has become more consistent with the ASEAN Corporate The Banks’s ESG program was also carried out through a
Governance Scorecard. number of initiatives, such as promoting energy savings
activities, embracing diversity and gender equality, and
BCA is committed to preserve the trust of stakeholders creating social and environmental impact. Achievement
and sustain long-term corporate performance. This goal highlights include a MSCI ESG Rating of “A”, the highest
is inseparable from constant implementation of GCG. In in the country and a score of 4.67 out of 5.00 for the Gallup
recognition of this, and for transparency and information Customer Engagement index.
disclosure while keeping a sound sustainable business, the
"ANK RECEIVED AN AWARD IN THE "EST &INANCIAL 3ECTOR CATEGORY Board of Commissioners Role and Opinion on Whistleblowing
from the Indonesian Institute for Corporate Directorship System
))#$ &URTHERMORE '#' SELF ASSESSMENTS ON A STAND ALONE The Board of Commissioners has directed and supervised
and consolidated basis with its subsidiaries, were rated the formulation and implementation of a whistleblowing
“Good”. system.
Sustainable Finance Initiatives The whistleblowing policy aims to improve the effectiveness
BCA is devoted to implementing economic, social and of the system in detecting internal fraudulent activities
environmental sustainability programs under the supervision and violations. A special working unit has been set up for
of the Board of Commissioners. Sustainability programs were the system’s implementation, which is responsible to the
set through the formulation of the sustainable finance action President Director and reports directly to the Board of
plan, and are implemented and monitored on a regular basis. Commissioners.
The Board of Commissioners fully supports BCA’s sustainable To promote the whistleblowing system to employees as part
finance vision which is “to become the bank of choice and of anti-fraud awareness, socialization is conducted through
A MAJOR PILLAR OF THE )NDONESIAN ECONOMY THAT ALIGNS WITH compulsory e-learning, e-posters and visual advertisements
Indonesia’s sustainable development” The Bank is committed WITHIN "#! PREMISES &RAUD AND OTHER VIOLATIONS CAN BE
to supporting Indonesia’s sustainable development, which reported by internal and external parties through the
is in line with the Bank’s mission statement of “to align company website. The whistleblowing system is expected
corporate activities with the principles of sustainable to detect and provide early warning signs of fraudulent
finance”. activities and violations, supporting the implementation of
good corporate governance.
Below is a summary of the input and advice provided by the Board of Commissioners to the Board of Directors from January
to December 2019.
Topic Summary
Business Strategy and s 4HE "OARD OF #OMMISSIONERS ALONG WITH THE "OARD OF $IRECTORS REGULARLY REVIEWED
Management and assessed the Bank’s performance and the competition landscape in banking
industry.
s 4HE "OARD OF #OMMISSIONERS GAVE GUIDANCE AS WELL AS APPROVAL ON THE "ANKS
corporate actions, including among others the decision on dividend payouts, plan
and follow up on the acquisitions process.
Risk Management s 4HE "OARD OF #OMMISSIONERS EMPHASIZED TO MAINTAIN THE SOLID LIQUIDITY POSITIONS AS
one of the Banks priority.
s $IRECTION TO PERFORMED REVIEWS ON CERTAIN INDUSTRIES CONSISTENT WITH THE LATEST
development of macroeconomic.
s 4HE "OARD OF #OMMISSIONERS PUT HIGH ATTENTION ON POTENTIAL "ANKS STRATEGIC RISKS
and ask for an assessment and mitigation plans on those risks.
s )N RELATION TO THE IMPLEMENTATION OF INTEGRATED RISK MANAGEMENT THE "OARD OF
Commissioners always focus on the importance of monitoring the interdependence
risks among entities within BCA’s financial conglomeration.
Audit and Compliance s 4HE IMPLEMENTATION OF THE DUTIES AND RESPONSIBILITIES OF THE "OARD OF #OMMISSIONERS
are aligned with the latest laws/regulations.
s 4HE "OARD OF #OMMISSIONERS PUT ATTENTION TO THE RESCHEDULING OF AUDIT RESULTS FOLLOW
ups that requires its consent, while ask to submit the proposal before the deadline.
s %MPHASIZE THE IMPORTANCE OF THE QUALITY OF AUDIT PROCESS AND INSTITUTION IN EACH
subsidiary regarding the implementation of integrated internal audit.
Assessment of Performance of Committees Under Board of risk management committee, the risk management working
Commissioners unit and the IT Steering Committee.
The audit, risk oversight, remuneration and nomination
and the integrated corporate governance committees The remuneration and nomination committee provides
showed good performances and upheld high standards of recommendations to the Board of Commissioners on BCA’s
competency. These committees supported the performance overall remuneration policy. It held five meetings, including
of the Board of Commissioners throughout the year. those related to the tantiem policy, remuneration and talent
mapping.
The audit committee ensures the appropriate implementation
of internal controls, and assists the Board of Commissioners The integrated corporate governance committee
in overseeing the implementation of internal and external supports the Board of Commissioners in supervising the
audit functions, corporate governance, and compliance with implementation of the integrated corporate governance of
prevailing laws and regulations. The committee held 21 BCA and its subsidiaries. It held four meetings and reported
meetings, met with the internal audit division 6 times, and on the implementation of integrated corporate governance
reviewed more than 114 internal audit reports. to the Board of Commissioners.
The risk oversight committee supports, and provides Changes to Composition of Board of Commissioners
recommendations to the Board of Commissioners to There were no changes to the membership of the Board of
improve the effectiveness of its risk management duties and Commissioners. Commissioner profiles are elaborated in the
responsibilities. The committee held 14 meetings that covered company profile section of this report on pages 75-79. Each
credit risk, operational risk, cyber security and the business member of the Board carries out their supervisory function
continuity plan, as well as evaluating the performance of the and provides advice to the Board of Directors in accordance
with their respective competencies and experience.
CORPORATE
PROFILE
COMPANY GENERAL
INFORMATION
As of 31 December 2019
LINE OF BUSINESS
In 2019, BCA carried out banking business and activities with consideration to the Bank’s Articles of Association. Based on
Article 3 of its Articles of Association, BCA as a Commercial Bank may engage the following business activities:
a. To collect funds from the public in the form of deposits k. To conduct factoring (anjak piutang), credit card and
comprising of clearing account (giro), time deposit, trusteeship services;
deposit certificate (sertifikat deposito), savings account l. To provide financing and/or conduct business activities
an/or any other form equivalent thereto; under Sharia Law, through either the establishment
b. To provide credit facilities; of a subsidiary or formation of Sharia Business Unit in
c. To issue debt acknowledgment letters; accordance with the rules and regulations stipulated
d. To purchase, sell or guarantee, whether at its own risk BY "ANK )NDONESIA OR )NDONESIAN &INANCIAL 3ERVICES
or for the benefits of and at the request of its customers, Authority or other authorized institutions;
the following: m. To carry out business activities in foreign currencies in
i. Drafts, including drafts accepted by bank with a accordance with the rules and regulations determined
validity period not to exceed that in the normal BY "ANK )NDONESIA OR )NDONESIAN &INANCIAL 3ERVICES
practice for trading of such instruments; Authority or other authorized institutions;
ii. Debt acknowledgment letters and other commercial n. To conduct capital participation in banks or other
papers, with a validity period no to exceed that in financial companies, such as leasing companies, venture
the normal practice for trading such papers; capital companies, securities companies, insurance
companies, and a clearance, settlement and depository
iii. State treasury notes and government guarantees;
INSTITUTIONS SUBJECT TO RULES AND REGULATIONS STIPULATED
iv. Certificates of Bank Indonesia (SBI)
BY "ANK )NDONESIA OR )NDONESIAS &INANCIAL 3ERVICES
v. Bonds;
Authority or other authorized institutions;
vi. Commercial papers with a validity period in
o. To conduct temporary capital participation for the
accordance with the prevailing laws and regulations;
purpose of dealing with credit failure, provided that
vii. Other commercial papers with a validity period in SUCH PARTICIPATION MUST BE LATER WITHDRAWN SUBJECT
accordance with the prevailing laws and regulations. to the regulations stipulated by Bank Indonesia,
e. To transfer funds, either for its own benefit or for the OR )NDONESIAS &INANCIAL 3ERVICES !UTHORITY OR OTHER
benefits of its customers; authorized institutions;
f. To place fund at, to borrow funds from, or to lend funds p. To act as a founder (pendiri) or managing executive
to other banks, whether by letters, telecommunication (pengurus) of pension funds in accordance with the
facilities, or bearer drafts, cheques or other media; existing regulations on pension funds; and
g. To receive payments of receivables from commercial q. To conduct other activities generally conducted by
papers and make calculations with or among this banks to the extent permitted by the prevailing laws
parties; and regulations, including among others, any measures
h. To provide safe deposit box for goods or valuable pertaining to restructuring or credit rescue, such as
papers; buying collateral, whether partially or wholly, at an
i. To engage in custody activities for the benefit of any auction or by other means, in the event that a debtor
other party under a contract; fails to fulfill its obligations to the bank, provided that
J 4O CONDUCT A PLACEMENT OF FUND FROM ONE CUSTOMER TO such collateral must be cashed immediately.
another customer in the form of commercial papers
that are not registered on the stock exchange;
MILESTONES
1990’s
1970’s BCA develops the
Automated Teller
BCA works with well-
known institutions, such
Effective on 2 September Machine (ATM) as PT Telkom and Citibank,
1975 the name of the Bank network as an allowing BCA’s customers
was changed to PT Bank alternative delivery to pay their Telkom phone
Central Asia (BCA). channel. bill or Citibank credit card
bill through BCA ATMs.
BCA strengthens its delivery In 1991, BCA installed
channels and obtained a 50 ATM units in various
LICENSE TO OPEN AS A &OREIGN locations in Jakarta.
Exchange Bank in 1977.
BCA intensively
1955 develops the ATM
Bank Central Asia (BCA) network and features.
founded as “NV Perseroan
Dagang Dan Industrie
3EMARANG +NITTING &ACTORYv
1980’s
BCA aggressively expanded
its branch network in line
with the deregulation of the
Indonesian banking sector.
1997-1998 1999
1957 BCA developed its BCA experiences a bank BCA was fully
BCA commenced operations information technology rush during the Indonesian recapitalized with the
ON &EBRUARY WITH capacity, by establishing an economic crisis. Government of Indonesia,
Head Office located in online system for its branch through IBRA, assuming
Jakarta. office network, and launches In 1998 BCA became a ownership of 92.8% of
new products and services Bank Take Over (BTO) BCA shares in exchange
including the Tahapan BCA and was placed under for liquidity support from
savings accounts product. the recapitalization and Bank Indonesia and a
restructuring program swap of related-party
operated by the Indonesian loans for Government
Bank Restructuring Agency Bonds.
(IBRA), a Government
Institution.
2000 2004
IBRA divested 22.5% of its BCA IBRA divested a further 1.4% BCA strengthens and develops BCA develops expertise in
shares through an Initial Public of its BCA shares to domestic its products and services, lending, including expansion
Offering, reducing its ownership investors through a private especially in electronic into vehicle financing through
of BCA to 70.3%. placement. banking, by launching Debit ITS SUBSIDIARY "#! &INANCE
"#! 4UNAI "#! +LIK"#!
internet banking, m-BCA
mobile banking, EDCBIZZ, etc.
2001 2005
In a Secondary Public Offering, The Government of Indonesia BCA establishes a Disaster
10% of BCA’s total shares were through PT Perusahaan Recovery Center in Singapore.
made available to the market. Pengelola Aset (PPA), divested
IBRA’s ownership of BCA the remaining 5.02% of its BCA
decreased to 60.3%. shares and no longer has share
ownership in BCA.
2019
2007 BCA completed a
BCA became a pioneer
in introducing fixed-rate
mortgage products. BCA
2017-2018 100% share acquisition
(directly and indirectly)
launches its stored-value To embrace the growing of PT Bank Royal
CARD &LAZZ #ARD AND e-commerce and cashless
payment sectors, BCA started
Indonesia in October
introduced Weekend
Banking to maintain to collaborate with fintech 2019. Post-acquisition,
its transaction banking and e-commerce companies Bank Royal’s business
leadership.
2014-2016 through the Application
Programming Interface (API)
model will transform
BCA developed MyBCA, a platform. This platform into a digital-based
self-service digital banking facilitates an interconnected bank, complementing
outlet; expanded cash system between those BCA’s established digital
recycling machine-based companies with the BCA
2008-2009 ATM networks; and launched
the Sakuku app-based
transaction banking system.
channels.
*ANUARY
In Support of Inclusive Finance,
BCA is Distribution Partner of SBR005
&OLLOWING ITS PREVIOUS PARTICIPATION AS
distribution partner for the issuance
of SBR004, BCA is again entrusted
to become a distribution partner for
SBR005.
*ANUARY
BCA OneKlik, Another Payment
Option at Shopee 22 February
Online payment is increasingly
becoming more popular BCA Expoversary 2019 Officially Opened
among consumers who shop in in Commemoration of BCA’s 62nd
e-commerce portals. Recognizing Anniversary
this trend, PT Bank Central Asia In its 62nd year of existence, PT Bank
Tbk (BCA) and Shopee Indonesia Central Asia Tbk (BCA) consistently
collaborated in a strategic strives to provide the best for customers
initiative to provide payment for through its routine event, the BCA
PURCHASES THROUGH /NE+LIK Expoversary, as a one-stop services event
where customers may find a variety of
financial and banking solutions in one
single location.
&EBRUARY 28 February
%NJOY THE #ONVENIENCE OF 04 "ANK #ENTRAL !SIA 4BK &ULL 9EAR
Banking Transaction while 2018 Results - Positioning for
Chatting with BCA Keyboard Growth
BCA launches the BCA PT Bank Central Asia Tbk (IDX:
+EYBOARD THE NEWEST FEATURE BBCA) and its subsidiaries reported
in its BCA Mobile app, giving the consolidated financial
the convenience of banking performance for 2018, ending the
transaction access via the year with growth of 10.9% in net
keyboard of a mobile device. profit to Rp25.9 trillion, compared
with Rp23.3 trillion recorded in
2017. The Bank’s operational
revenue, consisting of net interest
income and other operational
income, grew by 10.6% to Rp63.0 1 March
trillion in 2018, compared with
First in Indonesia, the BCA Super League
Rp57.0 trillion in 2017. Net interest
Triathlon Bali, a Memorable Multi-Sport
income increased 8.3% to Rp45.3 Festival for All
trillion, while other operational The Super League Triathlon (SLT), a
income grew by 17.0% to Rp17.7 global multi-sport race festival in which
trillion in 2018. participants compete for endurance,
collaborated with PT Bank Central
Asia Tbk (BCA) in organizing the BCA
Super League Triathlon Bali, a unique
TRIATHLON RACE THAT ALSO PROVIDE ENJOYABLE
entertainment for sport fans and families
in Indonesia.
-ARCH
BCA Again Received the Taxpayer
Award for Timely and Compliance in
Tax Payment
As a result of consistency in tax
payment and tax reporting, BCA
was one of several recipients of
the Taxpayer Award 2019 from the
Directorate General of Taxation
Regional Office - Large Taxpayer.
This is the second time BCA received 15 March
such award following the same "#! #ONTRIBUTED 2P BILLION IN
award given to BCA in 2018 for Syndicated Loan Facility to
compliance in taxation. PT Buana Finance Tbk.
BCA Awarded the ISO 9001:2015 Certification PT Bank Central Asia Tbk (BCA),
PT Bank Central Asia Tbk (BCA) received ISO as a mandated lead arranger
9001:2015 Certification for its performance in and bookrunner, channeled a
consumer loans. The certification was based on syndicated loan facility of Rp1
an evaluation of the quality of the consumer TRILLION TO 04 "UANA &INANCE
loan process and services provided by BCA, Tbk. An eight-bank syndication
which resulted in the creation of added value provided the facility with a
with consideration of investment continuity 36-month tenor and a six-month
and sustainability for BCA as a bank and for drawdown period.
consumers as beneficiaries.
27 March 11 April
"#! ,AUNCHES 39.2'9 AN BCA Held the Annual General Meeting
Accelerator Program and of Shareholders
Collaboration Forum for Startups PT Bank Central Asia Tbk held
BCA collaborated with Digitaraya, an Annual General Meeting of
a world-class accelerator company Shareholders (AGMS), which gave
supported by Google Developers approval to the annual report
Launchpad as a partner in including the Company’s financial
the accelerator program, and statements and the report of the
WITH +5-05, AS A PARTNER IN Board of Commissioners supervisory
community and co-working duties for the 2018 fiscal year. With
space management, in the the approval of the annual report,
launch of SYNRGY, a fintech The AGMS provides discharge and
startup accelerator program and acquittal of responsibility (acquit et BCA Officially Launched the Account
simultaneously a collaborative decharge) to members of the Board of Opening Feature on BCA Mobile for a
forum for fintech startups to help Directors and Board of Commissioners Simpler Account Opening Process
support the growth of the startup for the management and supervision Opening an account with BCA is now
ecosystem in Indonesia. actions carried out throughout the possible via online. The new feature
fiscal year 2018. will facilitate customers who do not
have the time to visit a BCA branch to
open an account.
25 April
PT Bank Central Asia Tbk
Quarter I 2019 Results -
Positioning for Growth
PT Bank Central Asia Tbk (IDX:
BBCA) and its subsidiaries
reported consolidated financial
performance in the first quarter
of 2019 with net profit growth
of 10.1% reaching Rp 6.1 trillion 2 May
compared to Rp 5.5 trillion a
BCA Supports Financial Inclusion
year earlier. The Bank’s operating
through SimPel BCA
income, which consists of net
BCA re-launched the SimPel BCA
interest income and other
savings account product during
operating income, grew by
the SimPel Day organized by
13.7% to Rp16.7 trillion in the
THE &INANCIAL 3ERVICES !UTHORITY
first quarter of 2019 compared
/*+ AND THE NATIONAL BANKING
to Rp14.7 trillion in the previous
industry, including BCA, in
year. Net interest income increased
an effort to support financial
11.2% YoY to Rp12.0 trillion, while
inclusion through the Students
other operating income grew
Savings (SimPel) program.
20.7% YoY to Rp4.7 trillion in the
first quarter of 2019.
*UNE
BCA EGMS Approves the
Acquisition of PT Bank Royal
Indonesia
PT Bank Central Asia Tbk (BCA)
held an Extraordinary General
Meeting of Shareholders (EGMS),
which approved the planned
acquisition of all shares of
PT Bank Royal Indonesia
(Bank Royal).
9 May
BCA Affirms Commitment to
Smart Farming-Based Agriculture
PT Bank Central Asia Tbk (BCA), *UNE
through the excellent business
solution pillar of its corporate BCA received the Gallup Great
social responsibility (CSR) Workplace Award for the Third Time
Bakti BCA program, affirms its PT Bank Central Asia Tbk received the
commitment for development Gallup Great Workplace Award for the
of agriculture sector through third time, following the same award
the implementation of SMART given in 2015 and again in 2017.
&ARMING IN )NDONESIA 4HIS
commitment takes the form of a
Rp 120 million aid to corn farmers
in Manggalewa District, Dompu
Regency, Nusa Tenggara Barat
(NTB).
*ULY
BCA and KSEI Sign Agreement as
Administrator Bank for Customer Fund
Account (RDN) and as Payment Bank
In support of the progress of the capital
market industry in Indonesia, BCA
COOPERATED WITH 04 +USTODIAN 3ENTRAL
%FEK )NDONESIA +3%) TO PROVIDE SERVICES
as administrator bank for customer fund
accounts (RDN) and as payment bank
for the 2019-2024 period. Cooperation
*UNE BETWEEN "#! AND +3%) BEGAN IN
Improving Service Quality, and in 2012, BCA was appointed to serve
BCA Inaugurated the Makassar as one the administrator banks for RDN.
Regional Office
PT Bank Central Asia Tbk (BCA)
strives at all times to provide
conveniences and improved
service quality to its loyal
customers. On June 21, 2019,
BCA officially inaugurated *ULY
the operations of the PT Bank Central Asia Tbk First Half 2019
Makassar Regional IV Office in Results - Positioning for Better Growth
Panakkukang. PT Bank Central Asia Tbk and its subsidiaries
reported consolidated financial performance
for the first semester of 2019 with a net
profit growth of 12.6% to Rp12.9 trillion
compared to Rp 11.4 trillion in the previous
year. The Bank’s operating income, which
consists of net interest income and other
operating income, increased by 16.1%
to Rp34.2 trillion in the first half of 2019
compared to Rp29.5 trillion in the previous
year. Net interest income increased by
13.1% YoY to Rp24.6 trillion, while other
operating income grew 24.5% YoY to Rp9.6
trillion in the first half of 2019.
1 August
"#! ,AUNCHED THE @4EACHING
Factory: BCA Cash Management
Academy’ Program
14 August
PT Bank Central Asia Tbk
and PT E-Science Indonesia The Initiator of Digital Banking at
officially launched the BCA Cash "#! *AHJA 3ETIAATMADJA #%/ OF "#!
Management Academy, a teaching 2ECEIVED A @,IFETIME !CHIEVEMENT
factory program intended to Award
FACILITATE VOCATIONAL SCHOOLS 3-+ &OLLOWING EXCELLENT RESULTS IN THE
to produce work-ready graduates implementation of digital banking
for cash management and ATM and innovation at BCA throughout
management companies. *AHJA 3ETIAATMADJA #%/ OF
BCA, received the award for Lifetime
Achievement at the IDX Channel
Innovation Award in Jakarta.
4 September
In Appreciation of Loyal Customers,
Six BCA Directors Serve Customers
during National Customer Day
During the National Customer Day
2019), six BCA directors went to serve
customers at a number of branch
offices in Jakarta, in the spirit of
creating quality product and services
21 August to serve BCA’s customers throughout
Indonesia.
Public Expose 2019 - Positioning for
Growth
BCA disseminated its loan
performance in Semester I 2019 at
the Public Expose - Investor Summit
7 September
2019 event organized by the In Support of Farmers Communities
Indonesia Stock Exchange. IN #ENTRAL *AVA "#! )NAUGURATED THE
Doesoen Kopi Sirap Foster Village in
Semarang
In awareness of local economic potential,
"#! OFlCIALLY LAUNCHED THE 'RIYA +OPI
DONATION PROGRAM IN CONJUNCTION WITH
coffee harvest time on Sunday at the
$OESOEN +OPI 3IRAP FOSTER VILLAGE
Semarang.
8 October
BCA Launched the WELMA
Wealth Management Apps at the
Indonesia Knowledge Forum VIII
2019
)N CONJUNCTION WITH THE )NDONESIA
+NOWLEDGE &ORUM )+& 6))) EVENT
with the theme of Nurturing
Mindset for the Next Era of
Capital Culture, BCA launched the
11 October
25 September WELMA wealth management app CS Finance Becomes BCA Multi Finance
that can be used for the purchase to Provide the Best in Services
For the Seventh Time, BCA
of investment products such as PT Bank Central Asia Tbk (BCA) is
Received International Recognition
mutual funds and bonds, as well committed to deliver innovations in
at the Asiamoney Awards as for education on insurance, various financing solutions to help
BCA was again successful in via mobile device. customers and business partners to
receiving two international
meet their needs. In support of this
recognitions as Best Domestic
commitment, BCA inaugurated a new
Bank and Best Digital Bank at the
MULTIlNANCE ENTITY 04 "#! -ULTI &INANCE
Asiamoney 2019 Award held in
"#!-& REPLACING THE PREVIOUS lNANCING
Singapore.
ENTITY 04 #ENTRAL 3ENTOSA &INANCE
#3 &INANCE "#! -ULTI &INANCE NOW
officially provides the various financing
functions previously delivered by CS
&INANCE WITH ADDITIONAL BUSINESS FOCUS
11 November
"#! AND *#" )NTERNATIONAL LAUNCHED
THE "#! *#" "LACK #REDIT #ARD
The BCA JCB Black credit card
product was launched to
accommodate the needs of customers
for transactions, travelling and
product purchases at domestic and
28 October overseas merchants.
6 December
Halo BCA Garnered 26 Medals at 2019
Contact Center World
Halo BCA – the digital services center
and technology innovation system group
garnered 26 medals at the 2019 Top
Ranking Performance Award Contact
Center World. The medals were awarded
$ECEMBER in two categories, namely the individual
and the corporate categories, consisting
Consistent in its Support for
Healthcare, BCA Donated
of 17 Gold, eight Silver, and one Bronze 10 December
medals.
Equipment for Cataract Surgery BCA Donated to 15,000 Informal Workers
and Blood Donor
4HROUGH "0*3 +ETENAGAKERJAAN
BCA donated equipment for
The Bank payed the premiums for
cataract surgery and blood
working accident protection and life
donation, valued at a total of
insurance for 15,000 informal workers
2P BILLION TO 30"+ 0ERDAMI
THROUGH "0*3 +ETENAGAKERJAAN AT THE
(EAD /FlCE 0ERDAMI $+) *AKARTA
Jakarta Grogol branch, hoping it can
Chapter, and Perdami Riau Chapter,
be used to for informal workers from
as well as donation of equipment
segments such as market traders, public
FOR BLOOD DONATION TO 54$ 0-) $+)
transport drivers, fishermen and online
Jakarta.
motorbike taxi/dispatchers.
CORPORATE CULTURE
Mission
To build centers of
excellence in payment
settlements
and financial solutions for
businesses and individuals
To understand diverse
customer needs and provide
the right financial services
Vision to optimize customer
satisfaction
To be the bank
To enhance our
of choice and a
corporate franchise and
MAJOR PILLAR OF stakeholders value
the Indonesian
economy
Core Values
Customer
&OCUS
Teamwork
Integrity
Continuous
Pursuit of Excellence
The vision and mission statements have been approved by the Board of Directors and the Board of Commissioners of PT Bank Central Asia Tbk
THROUGH $ECREE .O 3+$)2 DATED &EBRUARY CONCERNING 6ISION AND -ISSION OF 04 "ANK #ENTRAL !SIA 4BK -EANWHILE THE CORE
VALUES WERE APPROVED THROUGH $ECREE .O 3+$)2 DATED *UNE CONCERNING CORE VALUES OF 04 "ANK #ENTRAL !SIA 4BK
More detailed information of corporate culture can be found in the Corporate Governance section on pages 526-527.
* Not Available for purchase transactions and incoming transfers, but BCA still serves sales transactions and outgoing transfers.
** Not Available for purchase transactions and incoming or outgoing transfers, but BCA still serves sales transactions
*** Has matured on September 2, 2019
ORGANIZATION STRUCTURE
GENERAL MEETING OF SHAREHOLDERS
As of 31 December 2019
BOARD OF DIRECTORS
Information
Technology $%0549
Steering Committee PRESIDENT DIRECTOR
Suwignyo Budiman
Employee Relations
Committee
CORPORATE SME & COMMERCIAL HUMAN CAPITAL
Integrated "!.+).' "!.+).' MANAGEMENT
Risk Management DIRECTOR DIRECTOR DIRECTOR
Committee Rudy Susanto (ENRY +OENAIl Lianawaty Suwono
Bank Royal
Indonesia Corporate
Business
$HEJANI 3URJADI
BCA Multi
&INANCE
"#! &INANCE
CORPORATE INDIVIDUAL
"53).%33 "!.+).'
"!.+).' "!.+).'
BOARD OF COMMISSIONERS
$JOHAN %MIR 3ETIJOSO 4ONNY +USNADI #YRILLUS (ARINOWO 2ADEN
Pardede, Sumantri Slamet
Remuneration
and
Nomination
Committee
Risk Oversight
Committee
Audit
Committee
Integrated
Corporate
Governance
Committee
$%0549
PRESIDENT DIRECTOR
Armand Wahyudi Hartono
coordination lines
Notes:
*)
Oversee internal audit/
EXECUTIVE EXECUTIVE risk management /
EXECUTIVE VICE VICE compliance function of
VICE subsidiaries in association
PRESIDENT PRESIDENT with integrated corporate
PRESIDENT Raymon Yonarto $EDDY -ULJADI governance & integrated
Hendrawinata risk management
application.
^^)
Corporate Banking
Operation Information Corporate Credit
Director appoints which
Regional & Transaction Compliance*) corporate business group
Strategy Technology Strategy &
Branch Banking s +HO 6INCENTIUS
Banking &ERIC 3USILO ,IE Analysis are reporting to EVP
Management Development Chandra Business Planning s %DY 'UNAWAN #)
&INANCE #ORPORATE
s ,ANNY "UDIATI Lilik Winarni +HOSASIH Development s 'RACE 0UTRI !YU Planning Director
s 9ANDY 2AMADHANI s *AYAPRAWIRYA Jan Hendra $EWIJANY s /VERSEES COORDINATES
Risk s (ELENA -ARIA overall management of
s &RENGKY #HANDRA + Diah
Domestic Management*) !TMODJO subsidiaries
s (ENDRIK 3IA s *IP 4HOMAS
Eduard Guntoro
&INANCE s /VERSEES SUBSIDIARIES
s %NNY +AMAL Payment Sutanto Transaction s 4AN 4ESIEN
financial performance
Services Purba 4ANUDJAJA
s $ANIEL (ENDARTO Banking
s *O 2UDY +URNIAWAN Dipasusila s $JULIANTO ,IONG ^)
Compliance & Risk
Partnership s )NA 7IDJAJA Management Director
s (ARYONO Solution
Wongsonegoro Enterprise Corporate s 7IDJAJA oversees subsidiaries risk
Electronic Development Security Secretary & Stephen as part of integrated risk
s $JOKO 2OSMIATUN management
-IJAATA
Banking Herry Theo **) ,UKMAN (ADIWIJAYA Corporate
s ,UKMAN Services Communication **) also as ad interim.
s -INGTO 0URBA Joanes Justira Transaction (ERA &ENDAYANI
s &REDDY 3ULIMAN Gunawan Credit Change of Senior Officers
Banking Haryn
Recovery after December 31, 2019
Product Megawaty
UNTIL &EBRUARY
International Development s 7ELLY 9ANDOKO WAS
Banking Ina Suwandi appointed as Division
Services Head of Transaction
Legal Banking Partnership
Siswanto Sutanto **) Transaction Januar Agung Solution Development
Banking Saputera **)
s *ANUAR !GUNG 3APUTRA
Business was appointed as Division
Digital Support & Head of Legal
Services Services
Wani Sabu s ,INDA $JOJONEGORO
s 7ILSON +ARIMUN
CORPORATE SUPPORT
Career Affiliation
Previously served as Deputy President Director of BCA Has no financial relationship, stock ownership relationship,
(2005-2011), he was responsible for the Branch Banking business, and/or family relationship with members of the Board of
Treasury Division, International Banking Division and overseas Commissioners fellow member of the Board of Directors, and/or
representative offices. He worked as a Director of BCA from BCA controlling shareholders.
1999 to 2005, and held a variety of managerial positions within
THE "ANK FROM 0RIOR TO JOINING "#! HE WORKED AS THE Dual Positions
&INANCE $IRECTOR OF A LEADING )NDONESIAN AUTOMOTIVE COMPANY Holds no position as a member of a Board of Commissioners,
PT Indomobil (1989-1990), and held various managerial positions Board of Directors, or Executive Officers at other banks,
at one of Indonesia’s largest pharmaceutical companies, PT companies, and/or institutions.
+ALBE &ARMA WITH HIS LAST TITLE AS &INANCE $IRECTOR
He started his career in 1979 as an accountant at an accounting
company (Price Waterhouse).
Career
Suwignyo Budiman began his career as a System Analyst
in Bank Rakyat Indonesia (BRI) in 1975, and held
various managerial positions including, the Head of the
Technology Division (1992-1995), Special Staff to the Board
of Directors (1995-1996), Head of Palembang Region
(1996-1998), Head of the Operational Division (1998-2000) and
his last position at BRI was as the Head of the Central Java Region.
Career
Previously served as a Director of BCA in 2009. He served as
BCA’s Head of Regional Planning and Development (2004-2009).
0RIOR TO JOINING "#! !RMAND 7AHYUDI (ARTONO HELD VARIOUS
MANAGERIAL POSITIONS AT 04 $JARUM WITH SEVERAL
POSITIONS AS &INANCE $IRECTOR $EPUTY 0URCHASING $IRECTOR AND
Head of Human Resources. He became an analyst at Global
Credit Research and Investment Banking, JP Morgan Singapore
(1997-1998).
Affiliation
Has financial relationships and family relationships with BCA
controlling shareholders, Robert Budi Hartono and Bambang
Hartono, but has no financial relationships, stock ownership
relationships, and/or family relationships with any members
of the Board of Commissioners, and/or fellow members of the
Board of Directors.
Dual Positions
Holds no position as a members of the Board of Commissioners,
the Board of Directors or Executive Officers at another banks,
companies and/or other institutions.
Career
Joined BCA since 1986 and held several managerial positions
including as the Head of Credit for Operational Headquarter
(1991-1995), head of legal bureau (1995-1999) and Deputy Head
of Legal Division (1999-2000). His last position was Head of
Internal Legal Counsel before being appointed as a member of
the Board of Directors of BCA.
Affiliation
Has no financial relationship, stock ownership relationship,
and/or family relationship with members of the Board of
Commissioners fellow member of the Board of Directors, and/or
BCA controlling shareholders.
Dual Positions
Holds no position as a member of the Board of Commissioners,
a Board of Directors or Executive Officers at other banks,
companies and/or other institutions.
Career
0RIOR TO SERVING AS $IRECTOR OF "#! (ENRY +OENAIl WAS 0RESIDENT
$IRECTOR OF 04 "#! &INANCE !PPOINTED BY THE
Indonesian Bank Restructuring Agency (IBRA) to serve as the
Coordinator of the Management Team of PT Bank Bali Tbk and
members of the Bank Jaya Management Team (1999-2000).
Joined BCA in 1989 and has held various managerial positions,
both in branch offices and head office. Before starting his career
IN THE BANKING INDUSTRY AND JOINING "#! IN (ENRY +OENAIl
worked at IBM, a global company in the field of information
technology, for 6 years.
Affiliation
Has no financial relationship, stock ownership relationship,
and/or family relationship with members of the Board of
Commissioners fellow member of the Board of Directors, and/or
BCA controlling shareholders.
Dual Positions
Holds no position as a member of the Board of Commissioners,
a Board of Directors or Executive Officers at other banks,
companies and/or other institutions.
Career
Previously he served as Head of Regional Offices in Jakarta,
Surabaya, Medan and Malang (2000-2011). Also served as BCA
Bandung Branch Manager (1995-2000), BCA Pekanbaru Branch
Manager (1989-1995), and Head of Credit Department at BCA
Pekanbaru Branch (1987-1989). His career at BCA began in 1985
as a trainee at BCA Medan.
Affiliation
Has no financial relationship, stock ownership relationship,
and/or family relationship with members of the Board of
Commissioners fellow member of the Board of Directors, and/or
BCA controlling shareholders.
Dual Positions
Holds no position as a member of the Board of Commissioners,
a Board of Directors or Executive Officers at other banks,
companies and/or other institutions.
Career
Previously served as Director of BCA (2016-2019). Joined BCA in
1980 and has held several managerial positions in the internal
audit field, namely as Head of the Internal Audit Bureau
(1985-1988), Deputy Head of theInternal Audit Division
(1988-1990) and Head of the Internal Audit Division (1990-2008).
Affiliation
Has no financial relationship, stock ownership relationship,
and/or family relationship with members of the Board of
Commissioners fellow member of the Board of Directors, and/or
BCA controlling shareholders.
Dual Positions
Holds no position as a member of the Board of Commissioners,
a Board of Directors or Executive Officers at other banks,
companies and/or other institutions.
Career
Previously served as Head of the Consumer Card Business
Services and Support Group (2015-2016). His career at BCA
began in 1992 as Head of Supporting Administration
Department. Throughout his career, he held various managerial
positions, such as Head of Marketing for non Jabodetabek
Area (1996-1998), Chief of Area Marketing Bureau (1998-2000),
Deputy Head of Consumer Network Division and Deputy Head of
Network and Sales (2000-2005), Head of the Small and Medium
Business Division (2005-2009), Head of the Credit Card Business
Unit (2009-2012), Head of Merchant and Consumer Credit Card
'ROUP (E WAS ALSO HEAD OF THE "#! 0ENSION &UND A
pension fund management company (2003-2016), Commissioner
of PT Abacus Cash Solution, a cash management service provider
company (2010-2016), Board of executives of the Indonesian
#REDIT #ARD !SSOCIATION !++) PRESENT CHAIRPERSON OF
Committee VII of the Indonesian Payment System Association
Santoso
(ASPI) (2016-present), Chair of Research, Study and Publication
Director
(RPP) at the Indonesian Bankers Association (IBI) (2019-present).
Affiliation
Has no financial relationship, stock ownership relationship,
and/or family relationship with members of the Board of
Commissioners fellow member of the Board of Directors, and/or
BCA controlling shareholders.
Dual Positions
Holds no position as a member of the Board of Commissioners,
a Board of Directors or Executive Officers at other banks,
companies and/or other institutions.
Career
$JOHAN %MIR 3ETIJOSO PREVIOUSLY SERVED AS PRESIDENT DIRECTOR
of BCA (1999-2011) responsible by the end of that period for
general coordination, internal audit, corporate planning,
finance and accounting division as well as corporate affairs. Prior
TO JOINING "#! HE WORKED AT "ANK 2AKYAT )NDONESIA FROM
to 1998, with his last position being director; and was president
commissioner of Inter Pacific Bank (1993-1998). Aside from
serving as president commissioner of BCA, he is actively involved
in various organizations.
Affiliations
Has no financial relationship, stock ownership relationship,
and/or family relationship with members of the Board of
Commissioners fellow member of the Board of Directors, and/or
BCA controlling shareholders.
Dual Functions
Also serves as a member of the remuneration and nomination
committee of PT Bank Central Asia Tbk but holds no position as a
member of the Board of Commissioners, a member of the Board
of Directors, or executive officer at another bank, company, and/
or institution.
Career
0RIOR TO JOINING "#! HE WAS A DIRECTOR AT 04 #IPTA +ARYA "UMI
Indah, a property development and construction company
(2001-2002), where he previously served as commissioner. He also
held several previous managerial positions: president director of
04 3ARANA +ENCANA -ULYA AN ELECTRONIC APPLIANCE DISTRIBUTOR
(1999-2001); chief manager of corporate banking for PT Bank
Central Asia (1992-1998); general manager at PT Tamara Indah,
an engineering and general supplier company (1988-1992);
and general manager at PT Indomobil, a leading Indonesian
automotive company (1987).
Affiliations
Has no financial relationship, stock ownership relationship,
and/or family relationship with members of the Board of
Commissioners fellow member of the Board of Directors, and/or
BCA controlling shareholders.
Dual Functions
Concurrently serving as president commissioner of PT Sarana
Menara Nusantara Tbk.
Affiliations
Has no financial relationship, stock ownership relationship,
and/or family relationship with members of the Board of
Cyrillus Harinowo
Commissioners fellow member of the Board of Directors, and/or
Independent Commissioner
BCA controlling shareholders.
Dual Functions
Also serves as chairman of the audit committee of PT Bank
Indonesian citizen, aged 66. Lives in Indonesia. Appointed an Central Asia Tbk but holds no position as a member of the
independent commissioner of BCA at the 2003 annual general Board of Commissioners, a member of the Board of Directors, or
meeting of shareholders and approved by Bank Indonesia on executive officer at another bank, company, and/or institution.
September 4, 2003. He was last reappointed at the 2016 annual
general meeting of shareholders for a five-year term.
Career
0RIOR TO JOINING "#! HE SERVED TWENTY lVE YEARS WITH "ANK
Indonesia as, among others, director of the money market and
giralization, and monetary management department (1994-
1998), a director level position. He also served as an alternate
executive director and technical assistance advisor for the
monetary and exchange affairs department, International
-ONETARY &UND )-& 7ASHINGTON (E HAS EXPERIENCE
as a delegation member in meetings for the Inter Governmental
Group on Indonesia (IGGI), Consultative Group for Indonesia (CGI),
)-& AND 7ORLD "ANK (E HAS HELD SEVERAL MANAGERIAL POSITIONS
in both governmental and nongovernmental institutions and
was assistant to the minister of trade (1988-1989). A lecturer at
SEVERAL MAJOR UNIVERSITIES IN *AKARTA SPEAKER AND ARTICLE WRITER
ON )NDONESIAS PUBLIC DEBT THE )-& AND THE 4HE
Spring of Indonesia’s Economy (2005).
Career
He was president commissioner of state asset management
company PPA (2008-2009), after serving as a vice president
director of PPA (2004-2008). He has served both in governmental
and nongovernmental institutions, including as vice chairman of
the National Economic Committee (2010-2014), special adviser to
MINISTER OF lNANCE CHAIRMAN OF )NDONESIA &INANCIAL
3TABILITY 3YSTEM &ORUM SECRETARY OF lNANCIAL STABILITY
system committee (2008-2009), chief of financing for Indonesian
infrastructure development (2004-2005), special adviser to
coordinating minister for economic affairs (2004-2005), executive
director of PT Danareksa (2002-2004), deputy coordinator of the
assistance team to the minister of finance Republic of Indonesia
(2000-2004), chief economist and division head at PT Danareksa
(1995-2002), founder of Danareksa Research Institute in 1995,
consultant to the World Bank (1994-1995), member of planning
staff in the Department of Industry Republic of Indonesia (1985-
AND PROCESS ENGINEER AT 04 0UPUK +UJANG &ERTILIZER
Industry in 1985. He is also a guest lecturer at Bandung Institute
of Technology, University of Indonesia and Prasetya Mulya
Raden Pardede
Business School.
Independent Commissioner
Educational Background and Training
Graduated in chemical engineering from Bandung Institute of
Technology (1984) and obtained a PhD in economics from Boston
University, USA (1995).
Affiliations
Has no financial relationship, stock ownership relationship,
and/or family relationship with members of the Board of
Commissioners fellow member of the Board of Directors, and/or
BCA controlling shareholders.
Dual Functions
Concurrently serving as chairman of the remuneration and
NOMINATION COMMITTEE OF 04 "ANK #ENTRAL !SIA 4"+ AND
independent commissioner of PT Adaro Energy Tbk.
Affiliations
Has no financial relationship, stock ownership relationship,
and/or family relationship with members of the Board of
Sumantri Slamet
Commissioners fellow member of the Board of Directors, and/or
Independent Commissioner
BCA controlling shareholders.
Dual Functions
Concurrently serving as chairman of the risk oversight committee
Indonesian citizen, aged 65. Lives in Indonesia. Appointed an and the integrated corporate governance committee of PT Bank
independent commissioner of BCA at the 2016 annual general Central Asia Tbk, independent commissioner and head of audit
meeting of shareholders for a five-year term and approved by committee of PT Multi Bintang Indonesia Tbk, and also member of
/*+ ON *ULY the Risk Committee of University of Indonesia. Previously served
as member of the Board of Trustees of University of Indonesia,
Career member of information technology and risk management
Previously served as a member of Board of Trustee of Universitas committee of PT Bursa Efek Indonesia.
)NDONESIA &OUNDATION MEMBER OF RISK COMMITTEE OF 5NIVERSITAS
Indonesia, member of information technology and risk
management committee of PT Bursa Efek Indonesia, audit
committee and remuneration and nomination committee at
PT CIMB Niaga Tbk, and president commissioner of PT Danakita
Investama, an investment management company. He also held
various managerial positions and served as director in several
COMPANIES INCLUDING AS HEAD OF PROJECT lNANCE AND INVESTOR
relations – strategy and business development at PT Medco
Energy International Tbk (Medco) and as managing director of
several subsidiaries of Medco outside of Indonesia: in Singapore,
THE 53 /MAN 9EMEN AND &RANCE (E WAS A DIRECTOR OF
PT Surya Citra Televisi – SCTV (2005-2008) and director at
PT Surya Citra Media Tbk (2004-2008).
Cyrillus Harinowo has been chairman of the audit committee of BCA since
2015. His latest appointment become effective on June 2, 2016 according to the
$ECREE OF THE "OARD OF $IRECTORS .O 3+$)2 (E CONCURRENTLY SERVES AS
Independent Commissioner. More detailed information can be found at the Board
of Commissioners profile on page 77.
Cyrillus Harinowo
Chairman
Indonesian citizen, aged 69. Resides in Indonesia. He has been a member of the
audit committee since 2011. His latest appointment became effective on June 2,
ACCORDING TO THE $ECREE OF THE "OARD OF $IRECTORS .O 3+$)2
Career
0RIOR TO JOINING "#! HE SERVED AT "ANK )NDONESIA FOR THIRTY YEARS MOST OF HIS CAREER
was spent in the banking supervisory area, and also as chief representative of Bank
Indonesia in Singapore (2002-2005), with his last position before retiring from
"ANK )NDONESIA AS DIRECTOR OF ASSETS RECOVERY SPECIAL UNIT &OLLOWING HIS
retirement, he was appointed finance director of Bank Indonesia Employee Welfare
&OUNDATION OR 9++ ")
Educational Background
Graduated with a bachelor’s degree in accounting from Airlangga University
(1978) and obtained his master of science degree in economic development and
international trade from Colorado State University, USA (1984).
Indonesian citizen, aged 64. Resides in Indonesia. Appointed a member of the audit
committee on June 2, 2016 according to the Decree of the Board of Directors No.
3+$)2
Career
Started her career at BCA in 1978, and then worked as a system analyst at PT Giwang
Selogam, a steel importer and distributor company (1984-1987) and as the finance
manager at PT Multi Electrindo Raya (1998-1991). She returned to BCA as financial
control adviser (1991-1995), accounting adviser (1995-1998), financial support adviser
(1998-2001), deputy head of finance I (2001-2010), and as a consultant in the finance
and corporate planning division (2010-2012). She then served as financial director
AT 04 $ANAMAS )NSAN +REASI !NDALAN A SUBSIDIARY OF "#! 0ENSION &UND #OMPANY
engaging in human resource development (2012-2015).
Educational Background
Completed her undergraduate studies at the economic faculty of the University of
Indonesia in 1982.
Sumantri Slamet has been chairman of the risk oversight committee since September
ACCORDING TO THE $ECREE OF THE "OARD OF $IRECTORS .O !3+$)2
Currently he also serves as an independent commissioner and chairman of the
integrated governance committee. More detailed information can be found in the
Board of Commissioners profile on page 79.
Sumantri Slamet
Chairman
Indonesian citizen, aged 58. Resides in Indonesia. She has been a member of the
risk oversight committee since 2007. Her latest appointment become effective on
3EPTEMBER ACCORDING TO THE $ECREE OF THE "OARD OF $IRECTORS .O !3+
DIR/2016
Career
Endang Swasthika Wibowo is an academic and researcher in risk management,
finance and banking. Previously, she served as head of the magister management
PROGRAM IN BANKING AT !"&)) 0ERBANAS AS A TRAINER OF RISK MANAGEMENT #ERTIlED
GARP-BSMR), head of Perbanas Research and Community Development Centre (2000-
2006), advisor of Ekuinbank at the Legislation Unit in the People’s Representative
#OUNCIL COMMISSIONER OF 04 0UTERA ,INTAS +EMAS !IR &REIGHT &ORWARDER
Co (2000-2004), and head of management department, STIE Perbanas (1990-1993).
Educational Background
Graduated in economics from Indonesian Islamic University, Yogyakarta (1985),
and earned a graduate diploma in banking and finance (1996) as well as a master’s
degree in banking from Monash University, Australia (1998).
Indonesian citizen, aged 58. Resides in Indonesia. Appointed as a member of the risk
oversight committee on September 30, 2016 according to the Decree of the Board of
$IRECTORS .O !3+ $)2
Career
Joined BCA in 1990 as a management trainee in the Bank’s management
development program with initial placement in the retail banking division in 1991
before serving as an adviser in the retail lending division (1997-2005). Then served in
the risk management unit of BCA (2005-2016) with the last position as senior adviser
of credit risk management.
Educational Background
Graduated in civil engineering from the Trisakti University, Jakarta, in 1986.
Raden Pardede
Chairman
$JOHAN %MIR 3ETIJOSO HAS BEEN A MEMBER OF THE REMUNERATION AND NOMINATION
committee since 2011. His latest appointment become effective on August 10,
ACCORDING TO THE $ECREE OF THE "OARD OF $IRECTORS .O !3+$)2
He concurrently serves as president commissioner. More detailed information
can be found in the Board of Commissioners profile on page 75.
Career
Began his career in BCA in 1990 and has had many experiences in developing the
Bank’s human resources training programs since 1997. Later held various managerial
positions including as deputy head of the training and development division (2009-
2011), head of the learning and development sub division (2011-2015), head of
network and regional planning work unit (2015-2016), and head of human capital
MANAGEMENT DIVISION PRESENT /NCE WORKED IN 04 +ALBE &ARMA 4BK AS SENIOR
manager (2006-2008).
Educational Background
Completed his undergraduate studies in accounting at Tarumanagara University in
1995 and earned a master’s degree in finance from University of Indonesia, Jakarta
in 2002.
Sumantri Slamet
Chairman
Indonesian citizen, aged 72. Resides in Indonesia. He was appointed a member of the
integrated corporate governance committee in 2016. His latest appointment became
effective on September 25, 2017 according to the Decree of the Board of Directors
.O 3+$)2
Career
Wimpie Rianto is a banking practitioner with extensive experience including in risk
management and finance. He started his career at Citibank N.A. Jakarta from 1972
to 1976, before holding various managerial positions with BCA from 1976 to 1994.
He then served as deputy president director of Bank LTCB Central Asia (1994–1997)
and president director of Bank Yama (1997-1999). He returned to BCA from 1999 to
2002 as head of risk management and compliance division. Prior to being appointed
to the integrated corporate governance committee of BCA, he served as compliance
director (2004-2007) and independent commissioner (2007-2014) of Bank Sinar Mas,
and as a member of the risk oversight committee of BCA (2015-2016).
Educational Background
/BTAINED HIS BACHELORS DEGREE IN ECONOMICS FROM THE !TMAJAYA #ATHOLIC 5NIVERSITY
Jakarta (1972). Active attending professional training and skills enhancement
programs, such as in risk management, both domestic and overseas.
Indonesian citizen, aged 60. Resides in Indonesia. She was appointed a member of
the integrated corporate governance committee in 2019 according to the Decree of
THE "OARD OF $IRECTORS .O 3+$)2 DATED -AY 3HE CONCURRENTLY
SERVES AS THE INDEPENDENT COMMISSIONER OF 04 "#! &INANCE
Career
Starting her career in 1978 – 1981 in import and export companies and in 1981 began
TO JOIN 04 "ANK #ENTRAL !SIA 4BK WITH VARIOUS POSITIONS THROUGHOUT HER CAREER UNTIL
*ULY WITH HER LAST POSITION AS (EAD OF &INANCE AND !CCOUNTING $IVISION !ND
after that until now she has been a trainer and financial consultant and partner at
Leny-Astrid & Associates, also since 2016 until now she has served as an Independent
#OMMISSIONER AT 04 "#! &INANCE
Educational Background
Graduated in accounting from Yayasan Akuntansi Indonesia (1983) and Sekolah
Tinggi Management PPM (1996)
Career
0RIOR TO JOINING "#! FROM TO 'USTIONO +USTIANTO HELD VARIOUS SENIOR
positions, both in financial and nonfinancial industries, such as VP of Citibank N.A
Jakarta, director of PT Bank Tiara Asia Tbk (later merged to PT Bank Danamon
Tbk), division head of BPPN Bank restructuring unit, deputy president director of
PT Bank Internasional Indonesia Tbk (now PT Bank Maybank Indonesia Tbk), director
OF 04 4RI 0OLYTA )NDONESIA 4BK NOW 04 #HANDRA !SRI 0ETROCHEMICAL 4BK #&/ OF
04 "ROADBAND -ULTIMEDIA 4BK NOW 04 &IRST -EDIA 4BK AND PRESIDENT DIRECTOR OF
PT Indonesia Air Transport Tbk
Educational Background
Obtained a civil engineering degree from the civil engineering faculty of the Petra
Christian University, Surabaya (1979), and a master of business administration
FROM )NSTITUT 0ENGEMBANGAN -ANAJEMEN )NDONESIA )NDONESIAN -ANAGEMENT
Development Institute, IPMI) in 1988
Indonesian citizen, aged 63. Resides in Indonesia. He has been a member of the
integrated corporate governance committee since 2015. His latest appointment
became effective on September 25, 2017 according to the Decree of the Board of
$IRECTORS .O 3+$)2 #URRENTLY HE ALSO SERVES AS INDEPENDENT COMMISSIONER
and chairman of the audit committee of PT Asuransi Jiwa BCA, since November 2014.
Career
0RIOR TO JOINING "#! 0UDJIANTO DEVELOPED HIS CAREER AT 04 !SURANSI +ESEHATAN
Indonesia (PT Askes - Persero) for 31 years and at PT Asuransi Jiwa InHealth Indonesia
for five years. He began his career at PT Askes, Jakarta, as staff in the finance division,
in 1977. He was promoted to finance manager assistant (1983-1987), accounting
manager (1988-1999), and accounting general manager (2000-2008). During 2009-
0UDJIANTO WAS THE lNANCE DIRECTOR HUMAN RESOURCES AND GENERAL AFFAIRS OF
PT Asuransi Jiwa InHealth Indonesia, Jakarta.
Educational Background
Completed his bachelor’s degree in the commercial administration department at
Universitas Terbuka Jakarta (1990) and master’s degree in financial management at
3EKOLAH 4INGGI -ANAJEMEN )--) *AKARTA
Indonesian citizen, aged 65. Resides in Indonesia. He has been a member of the
integrated corporate governance committee since 2015. His latest appointment
became effective on September 25,2017 according to the Decree of the Board of
$IRECTORS .O 3+$)2 #URRENTLY HE ALSO SERVES AS INDEPENDENT COMMISSIONER
PT Bank BCA Syariah since November 2013.
Career
He has worked at BCA for 32 years and at PT BCA Syariah for three years. He began
his career at BCA Palembang as a clearing officer in 1978. In 1983, he became BCA
representative at Bank Indonesia acting as a counterpart for small investment loans
+)+ AND PERMANENT WORKING CAPITAL LOANS +-+0 ! YEAR LATER HE SERVED AT THE
4ABANAS AND 4ASKA DIVISION 0REVIOUSLY 3UYANTO 3UTIJADI WAS THE AUTHORIZED SIGNER OF
BCA Palembang (1985-1986). Then consecutively from 1987-2004, he served as head
of BCA branch offices including the supporting branches of Palembang, Pangkal
0INANG *AMBI "RANCH (AYAM 7URUK 'AJAH -ADA 7ISMA !SIA AND AS HEAD OF
regional office V Medan. Retired from BCA in 2010. In 2013 he was appointed as an
independent commissioner of PT BCA Syariah,
Educational Background
/BTAINED A BACHELORS DEGREE IN ECONOMICS FROM THE 5NIVERSITY OF 3RIWIJAYA
Palembang (1983).
Career
0RIOR TO JOINING 04 "ANK "#! 3YARIAH HE DEVELOPED HIS CAREER AT 04 "ANK -UAMALAT
Indonesia Tbk as senior corporate banking (1993-1994), then held the position
AS DIRECTOR OF +ARIM "USINESS #ONSULTANT &ROM 3UTEDJO
Prihatono served as a member of the audit committee and risk oversight committee
of PT Bank BCA Syariah.
Educational Background
Obtained a bachelor’s degree in management from the economics faculty of
+RISNADWIPAYANA 5NIVERSITY AND A MASTERS DEGREE IN MANAGEMENT FROM "INUS
Business School (2014).
Career
Joined BCA in 1984 and has since held various managerial positions including as
general manager and head of global trade and payment services (2009-2013), chief
manager and deputy head of international banking division (1995-2009), deputy
CHAIRMAN OF 37)&4 )NDONESIA !SSOCIATION SENIOR MANAGER AND DEPUTY
head of the Sudirman branch (1990-1995), and manager of the Asemka branch
(1984-1990).
Educational Background
Completed undergraduate studies in general management and marketing at
Catholic Parahyangan University, Bandung (1983).
Career
Started his career with BCA in 1992 and has since held various positions in lending
business units including as head of credit risk analysis group (2006-2012), adviser of
credit risk review work unit (2000-2006), and head of loans recovery (1992-2000).
Educational Background
Obtained a bachelor’s degree and a master’s degree in economics from the University
of Mannheim, Germany (1991)
Career
Currently serves as president commissioner of PT Dayalima Abisatya since 2012,
PRESIDENT COMMISSIONER OF 04 +ARYA 'RIYA "ERSAMA SINCE AND INDEPENDENT
commissioner of PT Pelayaran Nasional Bina Buana Raya Tbk since 2012. Hendra
Iskandar Lubis has also served as an independent consultant in the area of corporate
finance and capital markets (2012-2014, and 2016-present). Previously, he served as
PRESIDENT DIRECTOR OF 04 0ElNDO 2ISET +ONSULTASI DIRECTOR OF INVESTMENT
BANKING AND CORPORATE lNANCE AT 04 /3+ .USADANA 3ECURITIES )NDONESIA
DIRECTOR OF 04 #ATUNILAI &INANS !DHINARYA ADVISOR AT ,IPPO 'ROUP
(2000-2002), and the group head of bank restructuring and division head of asset
management investment at the Indonesian Bank Restructuring Agency – IBRA (1998-
2000).
Educational Background
Completed his bachelor’s degree in urban and regional planning techniques
at Bandung Institute of Technology (1990) and earned a master of business
administration degree from George Washington University, USA (1994)
Indonesian citizen, aged 49. Resides in Jakarta. Appointed the corporate secretary of
"#! ON 3EPTEMBER ACCORDING TO THE $ECREE .O 3+(#-+0!
He has also served as senior executive vice president responsible for accounting &
finance and tax and economic research since May 1, 2018.
Career
Raymon Yonarto held various managerial position at BCA including the division head
of finance and planning (2011-2018), corporate secretary (2007-2011) and head of
INVESTOR RELATIONS 0RIOR TO JOINING "#! HE WAS THE VICE PRESIDENT OF THE
&INANCIAL 3ECTOR 0OLICY #OMMITTEE VICE PRESIDENT OF THE )NDONESIAN "ANK
Restructuring Agency (1998-2002), banking analyst at PT DBS Securities Indonesia
(1996-1998) and staff at the finance, accounting and internal audit department of
Modern Group (1994-1996).
Educational Background
(E OBTAINED A BACHELOR OF ARTS MAJOR IN ACCOUNTING FROM THE 0HILIPPINES #HRISTIAN
University (1994) and He holds an MBA from Strathclyde University in the United
+INGDOM WHERE HE ATTENDED AS A #HEVENING 3CHOLAR
SENIOR OFFICERS
As of 31 December 2019
Name Position
Lanny Budiati Head of Regional Office I, Bandung
Yandy Ramadhani Head of Regional Office II, Semarang
&RENGKY #HANDRA +USUMA Head of Regional Office III, Surabaya
Hendrik Sia Head of Regional Office IV, Denpasar
%NNY +AMAL Head of Regional Office V, Medan
Daniel Hendarto Head of Regional Office VI, Palembang
*O 2UDY +URNIAWAN Head of Regional Office VII, Malang
Haryono Wongsonegoro Head of Regional Office VIII, Pondok Indah, Jakarta
$JOKO 2OSMIATUN -IJAATA Head of Regional Office IX, Matraman, Jakarta
Lukman Head of Regional Office X, Pluit, Jakarta
Mingto Purba Head of Regional Office XI, Balikpapan
&REDDY 3ULIMAN Head of Regional Office XII, Wisma Asia, Jakarta
Raymon Yonarto %XECUTIVE 6ICE 0RESIDENT OF &INANCE AND #ORPORATE 3ECRETARY #ORPORATE #OMMUNICATION
Division
Linus Ekabranko Windoe Executive Vice President of Treasury & International Banking Division
#HRISTINA 7AHJUNI 3ETYABUDHI Executive Vice President of Wealth Management Division
$EDDY -ULJADI (ENDRAWINATA Executive Vice President of Credit Risk Analysis Group
Wira Chandra %XECUTIVE 6ICE 0RESIDENT OF #ORPORATE "ANKING #ORPORATE &INANCE
Inge Setiawati* Head of Corporate Social Responsibility
Soenie Atonie (EAD OF !NTI &RAUD "UREAU
Ayna Dewi Setianingrum Internal Audit Division Head
Liston Nainggolan Commercial & SME Business Division Head
Mathilda Simon Consumer Credit Division Head
Ugahary Yovvy Chandra Individual Customer Business Development Division Head
Rusdianti Salim Cash Management Division Head
(ENDRA 4ANUMIHARDJA Human Capital Management Division Head
Teddy Gunawan Learning and Development Division Head
Ong Sukianto Logistic & Building Division Head
Weminto Suryadi Network & Regional Development Division Head
Jan Hendra Transaction Banking Business Development & Marketing Division Head
Ina Suwandi Transaction Banking Product Develop Division Head
Janto Havianto* Treasury Division Head
Edmund Tondobala* International Banking Division Head
(ERA &ENDAYANI (ARYN Corporate Secretary and Communication Division Head
Lilik Winarni Operation Strategy & Development Division Head
*
%VA !GRAYANI 4JONG Wealth Management Division Head
Edy Gunawan* Head of Corporate Credit Risk Analysis Group
'RACE 0UTRI !YU $EWIJANY* Head of Corporate Credit Risk Analysis Group
*
(ELENA -ARIA !TMODJO Head of Corporate Credit Risk Analysis Group
4AN 4ESIEN 4ANUDJAJA* Head of Corporate Credit Risk Analysis Group
$JULIJANTO ,IONG* Head of Commercial & SME Credit Risk Analysis Group
*
)NA 7IDJAJA Head of Commercial & SME Credit Risk Analysis Group
As of 31 December 2019
Name Position
7IDJAJA 3TEPHEN* Head of Commercial & SME Credit Risk Analysis Group
Gunawan Prayogo Head of Corporate Banking Group
Inge Setiawaty* Head of Corporate Transaction Group
+RISTIAN -ARBUN Head of Corporate Banking Group
Raymond Tanuwibowo Head of Corporate Banking Group
Yuli Melati Suryaningrum Head of Corporate Banking Group
Lay Susiana Santoso (EAD OF #ORPORATE &INANCE 'ROUP
$HEJANI 3URJADI Head of Menara BCA Corporate Branch Office
+HO 6INCENTIUS #HANDRA +HOSASIH* Head of Data Management & IT Management Office Group
Jayaprawirya Diah* Head of Digital Innovation Solution Group
*
Jip Thomas Sutanto Head of IT Infrastructure & Operation Group
,INDA $JOJONEGORO Head of Credit & Consumer Card Services Group
7ILSON +ARIMUN Head of Transaction Banking Business Support Group
&ERIC 3USILO ,IE Head of Compliance
,UKMAN (ADIWIJAYA Head of Enterprise Security
Eduard Guntoro Purba Head of Risk Management
Megawaty Head of Credit Recovery
Wani Sabu Head of Digital Services
Jip Tommy Sutanto Head of Credit Services
Dipasusila Head of Domestic Payment Services
Joanes Justira Gunawan Head of Electronic Banking Services
Siswanto Sutanto 1) Head of International Payment & Support Services
Herry Theo 2) 3ENIOR 6ICE 0RESIDENT MANAGEMENT +&## "RANCH
Januar Agung Saputera 3) Senior Advicer of Legal Group
*
Report to the Executive Vice President
1)
ad interim as Head of Global Trade & Payment Services
2)
ad interim as Transaction Banking Partnership Solution Development Division Head
3)
ad interim as Head of Legal Group
Employee by Seniority
2019 2018 2017
≤ 1 Year 1,842 1,177 1,712
> 1 – 5 Year 5,985 6,967 7,048
> 5 – 10 Years 3,864 2,626 1,802
> 10 – 15 Years 841 773 621
> 15 – 20 Years 1,436 1,712 1,936
> 20 Years 10,821 11,686 12,320
Total 24,789 24,941
Employee by Age
2019 2018 2017
≤ 25 Years 2,812 2,740 3,387
> 25 – 30 Years old 6,121 6,128 5,706
> 30 – 35 Years old 2,762 2,060 1,629
> 35 – 40 Years old 1,007 1,203 1,595
> 40 – 45 Years old 3,167 3,712 4,278
> 45 – 50 Years old 5,078 5,375 5,429
> 50 Years old 3,842 3,723 3,415
Total 24,789 24,941
Employee by Status
2019 2018 2017
Permanent 23,211 23,833 24,343
Non Permanent* 1,578 1,108 1,096
Total 24,789 24,941
* including contract employee, probationary and trainee
Employee Training
2019 2018 2017
Number Number Number of Number Number Number of Number Number Number of
of Classes of Days Participants of Classes of Days Participants of Classes of Days Participants
Managerial Leadership &
642 63,968 19,923 706 58,656 22,973 617 43,598 18,082
Personal Development
Credit Management 200 30,788 5,261 179 22,721 4,111 115 7,240 2,624
Risk Management
40 822 481 39 831 511 21 635 437
Certification Program
Sales 189 9,841 6,372 123 7,443 3,840 118 6,730 4,004
Service 144 8,619 6,429 93 5,812 4,129 25 1,718 1,350
Operations & Information
861 123,706 21,285 835 110,200 24,152 904 122,056 22,404
Technology
Other 196 10,994 7,797 30 1,850 732 168 10,448 7,929
Total 2,272 67,548 2,005 60,448 1,968 192,425
More detailed information regarding competence development can be seen in this Annual Report under the Human Resources chapter on page 244-251.
SHAREHOLDER COMPOSITION
BCA Ultimate Shareholder
As of 31 December 2019
PT Dwimuria Investama
Public
Andalan
*
Note:
Controlling Shareholders
Controlling Line
* Of the portion of shares belonging to public shareholders, 2.49% is owned by affiliated parties of PT Dwimuria Investama Andalan, 1.76% is owned
by Anthoni Salim. In addition, 0.19% is owned by certain members of the current Board of Commissioners and Board of Directors of BCA.
Number of Shares
No Name
(in millions)
Note:
Several of the listed institutions act as custodians for shareholders
96
96 2 019 Annual Report | PT Bank Central Asia Tbk
2019
Corporate Governance Corporate Social Responsibility Consolidated Financial Statements
Composition*
Individual
Local 3.27%
&OREIGN 0.03%
Institution
Local 6.95%
&OREIGN 34.81%
Total
Composition*
Local Shareholders
Individual 3.27%
Limited Liability Company 3.03%
Insurance 1.82%
Danareksa 1.63%
&OUNDATION 0.47%
Cooperative 0.00%
Foreign Shareholders
Individual 0.03%
&OREIGN %NTITY 34.81%
Total
PT Central
BCA Finance 0.424% PT BCA 0.0001% PT Bank BCA 25% PT Asuransi 25% PT BCA Multi 0.0003% PT BCA PT Asuransi 0.00003% PT Bank Royal
Capital
Limited Finance Syariah Umum BCA Finance Sekuritas *IWA "#! Indonesia
Ventura
Subsidiaries Business
PT BCA Sekuritas
Securities brokerage dealer and underwriter for issuance of securities
Note:
The Extraordinary General Meeting of Shareholders on 12 April 2001 decided to increase the issued capital by issuing 147,199,300 shares through the Management Stock
Option Plan (MSOP). The MSOP was executable from 10 November 2001 up to 9 November 2006. Shares issued in accordance with the MSOP program above were taken into
account for the effect of the stock split.
INFORMATION ON SUBSIDIARIES
As of 31 December 2019
04 "#! &INANCE PT Bank Central Asia Tbk : 99.576% )NVESTMENT &INANCING 7ORKING #APITAL &INANCING -ULTIPURPOSE
&INANCING !CTIVITIES /PERATING ,EASE /THER &INANCING !CTIVITIES
"#! &INANCE ,IMITED based on approval from authorized agency
Total : 100%
"#! &INANCE ,IMITED PT Bank Central Asia Tbk : 100% Remittance dan Money Lending
PT Bank BCA Syariah PT Bank Central Asia Tbk : 99.9999% Sharia Banking
(BCA Syariah)
04 "#! &INANCE
Total : 100%
PT BCA Sekuritas PT Bank Central Asia Tbk : 90% Securities Brokerage Dealer and Underwriter for Issuance of
Securities
Chandra Adisusanto : 10%
Total : 100%
PT Asuransi Umum BCA PT Bank Central Asia Tbk : 75% General Insurance
(BCA Insurance)
04 "#! &INANCE
Total : 100%
04 "#! -ULTI &INANCE PT Bank Central Asia Tbk : 75% )NVESTMENT &INANCING 7ORKING #APITAL &INANCING -ULTIPURPOSE
&ORMERLY 04 #ENTRAL 3ANTOSA &INANCING !CTIVITIES /PERATING ,EASE /THER &INANCING !CTIVITIES
&INANCE #3& 04 "#! &INANCE based on approval from authorized agency
Total : 100%
PT Asuransi Jiwa BCA PT Bank Central Asia Tbk : 90% Life Insurance
(BCA Life)
Chandra Adisusanto : 10%
Total : 100%
PT Central Capital Ventura PT Bank Central Asia Tbk : 99.99975% Venture Capital Company
(CCV)
04 "#! &INANCE
Total : 100%
PT Bank Royal Indonesia PT Bank Central Asia Tbk : 99.999965% Banking (Commercial Banking)
(Bank Royal)
04 "#! &INANCE
Total : 100%
"#! &INANCE ,IMITED WAS ESTABLISHED IN AND 783.7 5NIT & 4HE #ENTER Operating
currently holds a business license as a money lender with a 99 Queen's Road Central,
focus on fund remittance services. BCA owned direct and (ONG +ONG
indirect ownership to 100% in 1996. Telp. : (852) 28474249
PT Bank BCA Syariah (formerly PT Bank UIB) was 8,634.4 Jl. Jatinegara Timur No. 72 Operating
established in 1991 and currently operates as a sharia Jakarta 13310
bank. BCA owned direct and indirect ownership to 100% Telp. : (021) 8505030, 8505035,
in 2009. 8190072
PT BCA Sekuritas (formerly PT Dinamika Usaha Jaya) 762.3 Menara BCA, Grand Indonesia Operating
was established in 1990 with business lines as securities Lantai 41, Suite 4101
BROKERAGE AND INVESTMENT BANK "#! BECAME A MAJOR Jl. M.H. Thamrin No.1
shareholder in 2011. Jakarta 10310
Telp. : (021) 23587222
04 !SURANSI 5MUM "#! FORMERLY 04 #ENTRAL 3EJAHTERA 2,060.4 Gedung Sahid Sudirman Center Operating
Insurance) was established in 1988 as an insurance ,ANTAI 5NIT &
company particularly engaged in general or loss insurance *L *END 3UDIRMAN +AV
ACTIVITIES "#! THROUGH 04 "#! &INANCE HELD A SHARES Jakarta 10220
ownership in 2010 and increased its direct and indirect Telp. : (021) 27889588
ownership to 100% in 2013.
04 "#! -ULTI &INANCE FORMERLY KNOWN AS 04 #ENTRAL 1,358.0 WTC Mangga Dua Lantai 6 Blok CL Operating
3ANTOSA &INANCE#3& WAS ESTABLISHED IN AND IS No. 001
engaged in motorcycle, car and multipurpose financing. In Jl. Mangga Dua Raya No.8
2010, BCA owned a 25% stake of the company indirectly Jakarta 14430
THROUGH 04 "#! &INANCE )N THE "ANK BECAME THE Telp. : (021) 29648200
MAJORITY SHAREHOLDER WITH OWNERSHIP OF )N IT
increased its direct and indirect ownership to 100%).
PT Asuransi Jiwa BCA was established in 2013 as a life 1,154.7 Chaze Plaza Lantai 22 Operating
insurance company and began its operation in 2014. *L *END 3UDIRMAN +AV
In 2017, BCA became a direct shareholder in Jakarta 12920
PT Asuransi Jiwa BCA with 90% shares ownership, Telp. : (021) 21888000
whereas previously BCA has indirect shareholding through
PT BCA Sekuritas and PT Asuransi Umum BCA.
PT Central Capital Ventura, was established in 2017 as a 404.1 'EDUNG /FlCE ,ANTAI 5NIT & Operating
venture capital company. BCA owned direct and indirect SCBD Lot 28
ownership to 100%. *L *END 3UDIRMAN +AV
Jakarta 12190
PT Bank Royal Indonesia engages in commercial banking 2,808.3 Jl. Suryopranoto No.52 Operating
BUSINESS WITH THE STATUS OF "ANK "5+5 ) "#! OWNED Jakarta Pusat 10130
direct and indirect ownership to 100% in 2019. Telp. : (021) 63864472, 63864473
AWARDS AND
CERTIFICATIONS
Living Legend Obsession Awards 2019
Companies Award
2019
Warta Ekonomi
Living Legend Company Euromoney Awards
- Excellence Customer
Relation Services
For Excellence 2019
Infobank Magazine
Rank I
TRAS n CO Indonesia s % -ONEY "ANK
Category: s #ONVENTIONAL #OMMERCIAL
HR Asia
s #REDIT #ARD Bank
Best Companies to Work
s )NTERNET "ANKING s 7EALTH #ONVENTIONAL -AJALAH )NFOBANK
for In Asia 2019 Commercial Bank
s -OBILE "ANKING s st Best Mobile Banking
s "ANK #ALL #ENTER s % -ONEY "ANK s st Best Digital Lounge
s "ANK 5MUM +ONVENSIONAL s st Best Atm Public Area
s 7EALTH -ANAGEMENT s st Best Opening Account
Conventional Commercial Mobile Aplication
Indonesia Finance Bank s nd Best CDM/CRM
Positive Organization Award - II – 2019 s 6EHICLE ,OAN #ONVENTIONAL s th Best Overall
Commercial Bank
Award 2019 Performance
s th Best Digital Banking
Rank II
s #REDIT #ARD n #ONVENTIONAL
Commercial Bank
s $EBIT #ARD #ONVENTIONAL
Commercial Bank Bisnis Indonesia Award
s 4IME $EPOSIT n #ONVENTIONAL
Commercial Bank 2019
s 3AVING n #ONVENTIONAL
Commercial Bank
s 3AVING n #ONVENTIONAL
Economic Review Commercial Bank
SWA Magazine s 4IME $EPOSIT n #ONVENTIONAL
The Most Positive 4HE "EST IN &INANCE FOR Commercial Bank
/RGANIZATION &OR Sustainable Performance s $EBIT #ARD #ONVENTIONAL
its Achievement in Award Commercial Bank
Implementing Positive s #REDIT #ARD n #ONVENTIONAL
Organization Dimensions Commercial Bank
BRONZE
1. Best Incentive Scheme
&RONTIER 'ROUP -AJALAH 2. Best Quality Auditor
Marketing 3. Best IT Support
s 4HE "EST "UILDING AND "EST 0ROJECT -ANAGER
Managing Corporate IDX Channel
Image, Category: s ,IFETIME !CHIEVEMENT
National Bank (Asset > -R *AHJA 3ETIAATMADJA
500 Trillion) s "EST #4/ -R !RMAND 7
Hartono)
Property&Bank Magazine
s 4OP "ANKER OF 4HE
9EAR -R *AHJA
Thinknovatecomm & 3ETIAATMADJA
Pikiran Rakyat s 4OP ,EADER IN )NNOVATIVE
Top 20 Companies Banking Technology
with Highest Market
Capitalization
The Finance (Infobank
Social Media Award Group)
Indonesia Contact Center s 4OP &INANCIAL
Association 2019 Institution 2019
Grand Champion s 4OP 4HE "EST #&/ ON
(17 Platinum, 9 Gold, &INANCIAL )NSTITUTION
13 Silver dan 6 Bronze ) (Mrs. Vera Eve Lim)
Marketing Magazine
Great Performing Brand
in Social Media category
Credit Card
Tempo Financial
The 11th IICD
Business Award
Corporate Governance
Kementerian 2019 Bank Indonesia
Award 2019
Keuangan Award 2019
-AJALAH )NFOBANK
Bankers of the Year 2019
-R *AHJA 3ETIAATMADJA
BRANCHES
As of 31 December 2019
REGION I REGION III
Address: Number of Branches: Address: Number of Branches:
Jln. Asia Afrika 122-124 11 Main Branches Jln. Raya Darmo 5 13 Main Branches
Bandung 40261 67 Sub Branches Surabaya 60265 92 Sub Branches
Tel. (022) 4236303 12 Cash Offices Tel. (031) 5618921 33 Cash Offices
Locations: Locations:
Bandung -AJALENGKA Bangkalan Pamekasan
"ANJAR Ngamprah "OJONEGORO Sampang
Ciamis Purwakarta Gresik 3IDOARJO
#IANJUR Singaparna Jombang Sumenep
Cimahi Soreang Lamongan Surabaya
Cirebon Subang -OJOKERTO Tuban
Garut Sukabumi
Indramayu Sumber REGION IV
+ARAWANG Sumedang Address: Number of Branches:
*LN "OULEVARD "LOK & .O 13 Main Branches
+UNINGAN Tasikmalaya Makassar 90231 62 Sub Branches
Tel. (0411) 453355 20 Cash Offices
REGION II Locations:
BRANCHES - continued
REPRESENTATIVE OFFICE
REGION XI
Singapore Hong Kong
Address: Number of Branches: Address: Address:
Jln. Jend. Sudirman 139 8 Main Branches 360 orchard road 5NIT & 4HE #ENTER
Balikpapan 76113 37 Sub Branches #06-06A International building 99 Queen’s Road Central
Tel. (0542) 737133 7 Cash Offices Singapore 238869 (ONG +ONG
Locations:
Balikpapan Samarinda
"ANJARBARU Sambas
"ANJARMASIN Sampit
Batulicin Sangatta
Bontang Singkawang
+ETAPANG Sintang
+OTA +UBU Sungai Raya
Martapura 4ANJUNG
Mempawah 4ANJUNG 2EDEB
Palangkaraya Tarakan
Pangkalan Bun Tenggarong
Pontianak
REGION XII
Address: Number of Branches:
Wisma Asia I 12 Main Branches
Jln. S. Parman kav.79 94 Sub Branches
Jakarta 11420 26 Cash Offices
Tel. (021) 5638888
Locations:
Cilegon Serang
Jakarta (Barat & Pusat) Tangerang
Pandeglang Tangerang Selatan
Rangkasbitung Tigaraksa
INFORMATION ON
COMPANY’S WEBSITE
BCA has developed its website, which can be accessed
through https://www.bca.co.id/ to enable the public to
receive thorough information about the company.
Individual
Banking products and Individual Solu
oluti
tion
services solutions to s )DEAL 2ESIDENTIAL Business
meet individual needs s )DEAL 4RANSPORTATION
Banking products and Solution for Business and Corpora ate
s &UTURE )NVESTMENT
services solutions to s #OMMERCIAL "USINESS 3-% 3OLUTIONS
s -AXIMUM 0ROTECTION
meet business needs s #ORPORATE "USINESS
s %DUCATION 0LAN
s 3OLUTIONS FOR &INANCIAL )NSTITUTION
s $REAM ,IFESTYLE
s &INANCIAL 4ECHNOLOGY
s .EED FOR !DDITIONAL &UNDS
s 0RATICAL 3AVINGS Pro
roduct and Services
s %ASY OF 4RANSACTIONS s 3AVING
s ,OANS
Product and Services
s % "ANKING
s 3AVING
s #REDIT #ARD
s ,OANS
s "ANKING 3ERVICES
s % "ANKING
s 4REASURY AND #USTODIAN
s $EBIT #ARD
s #REDIT #ARD
s 2EMITTANCE Career
s )NVESTMENT AND )NSURANCE
Working environment, Daily Activities in BCA
Innovation career opportunities
s MY"#
Y ! and other information Career Opportunity
s "#! !LAM 3UTERA about careers at BCA. s &RESH 'RADUATES
s 6)2! s %XPERIENCED
s "#!
# %XPRESS s -AGANG "AKTI
About BCA There is also the Halo BCA services section on the
This secttion
io provides Corporate website to allow communication through chatting
detailed inf
i ormation s 'ET TO +NOW !BOUT "#!
about the cocompany s #32 "AKTI "#! should there be questions related to the Bank’s products
s 3OCIAL -EDIA "#! AND SERVICES OR TO GIVE FEEDBACK TO THE COMPANY &OR
s "#! 'ROUPP
s .EWS further information about BCA, please contact:
s .EWSROOMM +AFE "#!
Corporate Secretary:
In estor Rel
Inv e ations
s 0UBLIC 2ELATIONS
s &INA
INANCI
NCIAL (IGHLIGHTS
1UARTERLY &INANCIALS s )NVESTOR 2ELATIONS
,APORAN +EUANGAN 0ER "ULAN
N
s !NNUAL 2EPORT
Menara BCA, 20th &LOOR 'RAND )NDONESIA
s 3TOCK )NFORMATION "#! Jl.M.H.Thamrin No.1, Jakarta 10310
s #REDIT 2ATINGS
s )NVESTOR .EWS Phone (62 21) 2358 8000
Good Corporate Governance
&AX
s /RGANIZATION 3TRUCTURE Email : humas@bca.co.id
s $EED OF #OMPANY
s #ORPORATE !CTION investor_relations@bca.co.id
s #ORPORATE 'OVERNANCE
20 9 Annual
201
2019 Annual
Annu al Report
Report | PT Bank Central Asia Tbk 111
Financial Highlights Management Report Corporate Profile Management Discussion and Analysis
MANAGEMENT
DISCUSSION
AND ANALYSIS
Contents
114 Business Review 286 s 0ROSPECT AND 3TRATEGIC 0RIORITIES
114 Business Segment Performance Overview 286 - Macroeconomic and Banking Sector Prospects
116 Transaction Banking in 2020
124 Corporate Banking 287 - Strategy Priorities of BCA in 2020
130 Commercial and SME Banking 288 s -ARKETING !SPECT
136 Individual Banking 289 s $EBT 3ERVICE !BILITY AND ,OAN 2ECEIVABLES
142 Treasury and International Banking Collectability
148 289 s #APITAL 3TRUCTURE AND -ANAGEMENT 0OLICY
Business Support
148 290 - Capital Structure
Risk Management
244 290 - Management Policy on Capital Structure
Human Resources
252 291 - Basis Management Policy on Capital Structure
Network and Operation
256 291 s $IVIDEND 0OLICY
Information Technology
260 291 s -ATERIAL #OMMITMENTS FOR #APITAL %XPENDITURE
Overview of Macroeconomics and
the Banking Sector 291 - Purpose of Material Commitments for Capital
263 Financial Performance Overview BCA in 2019 Expenditure
264 292 3OURCE OF &UNDS FOR #APITAL %XPENDITURE
s &INANCIAL 0OSITION
264 292 #URRENCY AND &OREIGN %XCHANGE 2ISK -ITIGATION
- Assets
Related To Capital Expenditures
270 - Liabilities
292 s 2EALIZATION OF #APITAL %XPENDITURE
272 - Equity
292 s )NFORMATION AND -ATERIAL )NFORMATION AFTER THE
273 s 0ROlT OR ,OSS 3TATEMENTS $ATE OF &INANCIAL 2EPORTING
273 - Net Interest Income 292 s -ANAGEMENT ANDOR %MPLOYEES 3TOCK /PTION
276 - Operating Income other than Interest Plan (MSOP/ESOP)
277 - Operating Expenses 292 s 2EALIZATION OF 0UBLIC /FFERING &UNDS
278 !LLOWANCE FOR )MPAIRMENT ,OSSES ON &INANCIAL 292 s -ATERIAL )NFORMATION 2EGARDING )NVESTMENT
Assets Expansion, Divestment and Acquisition
279 - Income Before Tax 293 s )NFORMATION ON -ATERIAL 4RANSACTIONS WITH
279 - Net Income #ONmICTS OF )NTEREST
280 - Statements of Comprehensive Income 293 s $ISCLOSURE OF 4RANSACTIONS WITH 2ELATED 0ARTIES
280 s #ASH &LOW 293 s 'ROUP 7IDE &UNDING #OMMITMENTS AND /THER
281 s +EY &INANCIAL 2ATIOS &ACILITIES TO 3INGLE /UTSIDE $EBTORS
282 Overview of Subsidiary Performance 293 s )MPACT OF #HANGES IN ,AWS AND 2EGULATIONS
286 Other Material Information 294 s #HANGES IN !CCOUNTING 0OLICIES
286 s 4ARGET !CHIEVEMENT IN AND 0ROJECTION 294 s "USINESS #ONTINUITY
for 2020 295 s 0RIME ,ENDING 2ATE
BUSINESS SEGMENT
PERFORMANCE OVERVIEW
Transaction Banking
offices, and 244 cash offices. In addition to the branch 2017 2018 2019
Corporate Banking
Corporate Loan Growth Throughout 2019, corporate banking was one of main
9O9 drivers of the Bank’s overall credit growth, as corporate
loans grew 11.8% to Rp238.5 trillion, contributing 40.5%
11.8 %
of total loans.
Loans from Commercial and SME segments grew 12.8% Commercial and SME Loan growth
to Rp214.2 trillion, contributing 36.4% of the Bank’s 9O9
total loans in 2019. Commercial loans grew 12.2% to
Rp125.7 trillion while SME loans increased 13.6% to
Rp88.5 trillion. The Bank saw working capital needs
supporting both segments’ loan growth. The NPL level
12.8 %
Individual Banking
Supported by a large customer base, BCA is well- In 2019, BCA booked mortgage growth of Rp3.3 trillion,
positioned to expand its products and services to cater a 4.2% increase from the previous year. The mortgage
to the needs of today’s customers. Digital account portfolio made up 61.9% of the Bank’s total consumer
opening which was launched in April 2019 recruited loans. BCA had 4.0 million credit cards in circulation, a
more than 450,000 new customer accounts, contributing 11,6% increase from the end of 2018, with transaction
significantly to the Bank’s customer accounts growth of value reaching Rp78.5 trillion.
14.2% YoY in 2019.
2019
Consumer Loan Composition in 2019
Total Consumer 122,855 960 8,816
Vehicle
Mortgage Credit Card
Loans
2019 Annual Report | PT Bank Central Asia Tbk 115
Financial Highlights Management Report Corporate Profile Management Discussion and Analysis
Business Review
TRANSACTION
BANKING
CASA 345.6
530.6
316.2
292.4
Rp trillion
184.9
166.8 168.4
151.3 146.8
137.4
Number of transactions
9O9
34.5 % 2017 2018 2019 2017 2018 2019 2017 2018 2019
Such strategic initiatives, and customer trust in BCA’s These products are supported by a reliable transaction
transaction banking, drove the Bank’s solid CASA growth. network that integrates various channels such as branch
Third-party deposits grew by 11.0% to Rp699.0 trillion in offices, ATMs, EDCs and digital networks like BCA Mobile,
2019, supported by a 9.8% growth in CASA to Rp530.6 +LIK"#! INTERNET BANKING AND OTHER BANKING CHANNELS
trillion. Overall, CASA contributed 75.9% of total third
party funds, supported by high growth in payment BCA continues to improve the features and facilities of its
transaction frequency, particularly through electronic transaction banking products and services, in accordance
channels. with customer needs and the latest technology. The Bank
develops innovative digital-based business solutions
Solid Transaction Banking Franchise through the Application Programming Interface (API)
To meet the need for transaction banking services, BCA to facilitate connectivity between various digital
offers various products for each customer segment, both applications in the payment ecosystem. This supports the
individual and business, such as savings and current use of the Bank’s products and services through wider
accounts, debit cards, credit cards, electronic money, and payment ecosystem.
virtual accounts that can be used for making payments.
Business Review
TRANSACTION BANKING
The high level of convenience and reliability provided To serve customers who want to fulfill their long-term
by BCA’s transaction network has built customer trust in PLANS THE "ANK OFFERS 4AHAPAN "ERJANGKA 4AHAKA
conducting personal and business transactions through an installment savings plan that comes with BCA life
the Bank’s ecosystem. Most individual business customers insurance protection. A Tahaka account can be opened
also use savings accounts as transactional accounts for at any branch office, or via MyBCA video banking or
their business needs. This has supported the sustainable internet banking. To serve the younger generation,
growth of the Bank’s current and savings accounts. BCA also provides Tahaka SiMuda, which requires lower
monthly deposits than Tahaka.
In the individual segment, Tahapan BCA remains the
Bank’s top savings product with the most significant and BCA also offers current accounts for its business
stable contribution to third party funds. The range of customers, which are available in nine currencies. Current
Tahapan products offered is tailored to each customer account holders can access various facilities such as
SEGMENT &OR EXAMPLE 4AHAPAN 8PRESI IS ALIGNED WITH internet and mobile banking, and notification features
a more creative youth lifestyle and comes with various for each transaction via Short Message Service (SMS) and
PROMOTIONS AND ATTRACTIVE !4- CARD DESIGNS &OR BUSINESS e-mail to make monitoring them easier.
needs, Tahapan Gold provides individual customers with
complete and detailed transaction information for easier
business operations. We also offer Tapres, for those who
need a savings account with a higher interest rate.
Outstanding Kartu Kredit &OR CREDIT CARD ISSUANCE "#! COOPERATES WITH VARIOUS
(in trillion Rupiah)
international networks such as Visa, Mastercard, American
Express, JCB, NETS and UnionPay International (UPI). In
14.1 2019, we issued the BCA JCB Black credit card through
12.9 a strategic alliance with JCB as the leading payment
Business Review
TRANSACTION BANKING
3INGAPORE !IRLINES 'OJEK /6/ $ANA AND OTHERS )N In addition to debit and credit cards, BCA offers the
response to the growing demand for online shopping, &LAZZ CARD WHICH IS AN E MONEY PRODUCT FOR SMALL VALUE
the Bank also has promotional partnership programs PAYMENTS FOR TOLL ROADS COMMUTER LINES 4RANSJAKARTA
with e-commerce players such as Tokopedia, Blibli.com, parking facilities, as well as transactions at food courts
Shopee, Tiket.com, Traveloka, as well as other e-commerce AND MINIMARTS )N &LAZZ TRANSACTIONS GREW BY
companies in various programs such as ‘BCA 12.12’, and had a total transaction value of Rp7.0 trillion. To
/N LINE 3HOPPING &ESTIVAL AND REGULAR PROGRAMS SUCH AS SUPPORT &LAZZ CARD GROWTH THE "ANK CONTINUES TO WIDEN
the Monday e-promotion. the coverage of its top up facilities, and develop more
card acceptance at various sectors and strategic partners
BCA also participated in various events such as Asia’s along with attractive card designs. BCA also offers Sakuku,
biggest book exhibition Big Bad Wolf, Jakarta Sneakers application-based electronic money that can be stored
$AY AND THE "OBA &ESTIVAL AND HOSTED THE "#! in a smartphone (e-wallet) and used to pay merchants,
%XPOVERSARY AND "#! 4RAVEL &AIR 4O STRENGTHEN THE LOYALTY top up prepaid mobile phone vouchers, and make other
of our EDC customers, the Bank also held a lucky draw for transactions. Sakuku Plus has additional features such as
merchants that use our EDC. transfers, cash withdrawals at our ATMs, and a split bill
facility to share the bill payment with other Sakuku Plus
holders.
Integrated Multi-channel Network cash transactions. The expansion of the branch network
BCA is aware that easy access to transaction banking is focused on big cities and areas with high growth
services enhances the convenience of customer potential as a result of better infrastructure. It is focused
transactions. Therefore, the Bank continues to expand its on a more compact and efficient format combining digital
integrated multi-channel network by building synergies technology and limited human support, such as the cash
between the physical network of its branch offices, ATMs, office and BCA Express (non-permanent bank counter).
and EDCs, and various connectivity such as Application Branch banking remains important to the Bank as 49.1%
Programming Interface (API) to support the financial of total transaction value is performed in branches.
needs and services that cover all customer segments.
In the past two years, BCA has introduced a new digital
In 2019, BCA reached a significant growth in customer branch concept called BCA Express. It allows us to get
base by 14.7% YoY, the highest growth in the past 3 years, closer to customers at populous places such as commercial
thanks to online account opening via mobile banking and district buildings, public transport stations, and campuses.
API. API has allowed BCA to connect with all players in At the end of the year, we had 1,256 branch offices
the marketplace and to reach many market customers at consisting of 139 main branch offices, 873 sub-branch
any location in real time. offices, and 244 cash offices. In addition to the branch
offices, 57 BCA Express and 22 functional offices are also
Transactions through the internet and mobile banking part of our network.
network continued to post significant growth, particularly
in the mobile banking channel. This was consistent with The expansion of the Bank’s ATM network focuses
the Bank’s initiatives to strengthen the capabilities of on investment in CRMs, which facilitate both cash
these two digital channels. The number of transactions withdrawals and cash deposits. In 2019, the number of
through internet and mobile banking in the last two years CRMs grew by 1.345 units to 6.940, making up 38.7% of
experienced remarkable growth of 10.9% and 82.1% BCA’s total ATM machines. CRMs have been proven to
(CAGR Dec 2017-Dec 2019), respectively. Almost 75% of improve operational efficiency and reduce cash handling
customer transactions are conducted through internet costs.
banking and mobile banking, while 24,2% through ATM
and Cash Recycling Machines (CRM). BCA is developing a more efficient future branch
model by utilizing technology and digital equipment
BCA believes that the integration of its physical and that can be used independently by customers, such as
digital networks remains essential to quality customer Customer Service (CS) digital machines that provide
service. The Bank continues to expand its branch (bricks card replacement services, e-service machines that print
and mortar) and ATM networks in a measured and bank books, and STAR teller machines that help tellers
selective way. The branch network will be oriented toward perform cash deposits and withdrawals. Once installed,
building closer customer relationships and handling large the independent service machines will be equipped with
digital-based support applications to further operational
efficiency at branch offices.
Business Review
TRANSACTION BANKING
Continuing Digital Banking Innovations the Bank’s customer base and the number of transactions
As digital technology advances, customers are increasingly via BCA Mobile. Since its launch, it has received positive
demanding convenient and easy to use transaction FEEDBACK AS REmECTED BY THE NUMBER OF NEW ACCOUNT
banking services. The Bank continues to develop its openings through BCA Mobile. Today, we approved the
+LIK"#! INTERNET BANKING SERVICE "#! -OBILE BANKING highest reached more than 3,000 new customers per day.
and other digital-based services.
"#!S /NE+LIK FACILITATES ONLINE SHOPPING BY REDUCING
The Bank has developed various innovations in its mobile the number of steps in the payment process to only one
banking network over the past few years, including the click. After first registering the source of funds from a
LAUNCH OF THE "#! +EYBOARD THAT ENABLES CUSTOMERS TO "#! ACCOUNT /NE+LIK CAN BE USED FOR SHOPPING PAYMENT
access banking services through a smartphone and can be transactions with our merchant partners. The Bank has
used on various chat platforms. Thus, customers are able also introduced Welma, a mobile-based application that
to conduct transactions without leaving a chat platform. fulfills customer needs for investment and insurance
BCA Mobile also enables customers to make cash products. Welma makes it easy for customers to conduct
withdrawals and deposits without using a card (cardless transactions and monitor their investment products, such
transaction) at various BCA ATM networks. as mutual funds and bonds, as well as obtain information
about insurance products.
We continue to enhance Virtual Assistant (VIRA)
capabilities to provide many financial services and Integration and Collaboration
information using chatbot technology and machine In the age of rapid and dynamic advances in digitalization,
learning. VIRA allows our customers to access interactive integration and collaboration with strategic partners
and real time information about the Bank’s products has become increasingly more important to providing
and services, the latest promotions, as well as financial banking services that are faster, and more efficient and
services, such as balance inquiry, loan installment and convenient for customers.
account transaction details, and credit card registration.
In line with its development of products and services,
Another innovation for easier transaction is a transfer BCA promotes its digital banking products via a variety
feature between BCA customers using Quick Response of media. The Bank also provides customer assistance, as
(QR) codes through the BCA Mobile and Sakuku well as receiving customer suggestions and complaints
applications. The Bank has gradually implemented the use through the HaloBCA call center. HaloBCA has been
of QR Indonesia Standard (QRIS) for merchant payment. transformed into a digital service center that integrates
contact centers with various digital applications such as
Innovations in digital banking continued in 2019 with the MyBCA services (long distance communication through
launch of an online account opening facility through BCA video calls at a MyBCA counter), BCA Express, online
Mobile. This enables customers to open a savings account account opening, digital relationship officers, chatting
and make direct cash deposits or withdrawals without facility with BCA’s CSO through our website, as well as
the need to visit a branch office. This service has increased solution assistant (SOLA) services.
To leverage online-based business growth, BCA has change, and promotes an innovative culture across the
strengthened its online payment capabilities and built company, as well as collaborate with other transaction
a cashless ecosystem through collaboration with several banking businesses. These steps are expected to result
merchants, including e-commerce and fintech companies. in BCA transaction banking services that are increasingly
The Bank was one of the first to utilize Application safe, convenient, reliable, and easy to access.
Programming Interface (API) technology to build
connectivity through a payment system for e-commerce Amid the growing digital platforms offered by fintech
and fintech players. companies, BCA is developing an integrated mobile
platform-based application to serve customer needs.
More than 1,600 partners have utilized BCA’s API services, This application will enable the Bank to provide
and this number will continue to increase in line with comprehensive product and service solutions through
the development of our API products and customer base one digital channel. This will further enhance the ease
growth. Partners utilizing the Bank’s virtual accounts are and convenience of customer transactions.
leading fintech and e-commerce players as well as SME
and education institutions. BCA will continue building BCA is committed to fostering the creation of a cashless
partnerships and collaborating with e-commerce and society through cooperation and collaboration with both
fintech players to support their business growth in the private institutions and the government, to provide quality
future. payment system solutions for various customer segments.
As part of a broader payment ecosystem, the Bank
Future Development Plans continues to strengthen its payment services ecosystem
Going forward, BCA will continue expanding its customer by promoting collaboration with other payment service
base to maintain its position as one of the largest providers, including fintech and e-commerce companies.
transaction banking providers in Indonesia. We put
continued efforts to capture growing younger generation
prosperity in the next 3-5 years that allows us to grow
with them to become prospective customers in the upper
MASS AFmUENT AND (IGH .ET 7ORTH )NDIVIDUAL (.7)
segment.
Business Review
CORPORATE
BANKING
23.4
213.4
26.7
26.2
212.3
186,7
Corporate Loan growth 153.9
9O9
11.8 % 2017
Rupiah
2018 2019
&OREIGN #URRENCIES
Business Review
CORPORATE BANKING
Through continuous efforts to maintain the quality of In order to enhance credit services quality, we continue to
corporate loans, we managed a non-performing loan develop the competencies of employees who are directly
(NPL) level of 1.4%, slightly higher than last year’s 1.3%. involved in credit review and approval, equipped them
Allowance for impaired loans is adequate to cover with deeper knowledge about the sector, risks and overall
potential losses from non-performing loans. Moreover, debtors exposure management as well as the capability
the NPL ratio is well within the Bank’s risk appetite. to utilize data analytics to enhance portfolio analysis.
Total Solutions for Customers Given the advancement of technology and growing
To provide an integrated and diverse customer needs, we business needs, transaction payment methods for
continue to develop comprehensive corporate banking corporate customers continue to evolve. In complementing
products and services that suit customer profiles and corporate lending, we focus on developing corporate
needs. Our corporate banking collaborates with other transaction banking services to meet our corporate
business units to cross sale various financial solutions such customer needs in business transactions. These services
as treasury, trade finance, remittance, cash management, are increasingly important for us to strengthen BCA’s
corporate transaction banking and money market position as a payment bank, and to sustain the solidity of
funding. current account and savings account (CASA) growth, as
well as fee-based income.
Top 10 Corporate Loan Portfolios by Industry Sectors (based on the Bank’s internal classification)
Industry Sector 2019 2018 2017
&INANCIAL 3ERVICES 14.4% 14.8% 10.6%
Plantation and Agriculture 11.6% 11.8% 12.6%
Power Generation 7.8% 6.8% 7.3%
Telecommunications 5.5% 5.9% 5.5%
Property and Construction 5.5% 4.9% 4.9%
Infrastructure for Transportation 4.9% 4.0% 3.2%
#ONSUMER &INANCING 4.6% 4.3% 6.3%
Building Material and Other Construction Related 4.4% 4.6% 4.8%
Edible Oil 4.3% 4.8% 3.6%
Chemicals and Plastics 3.7% 3.9% 4.3%
Total
* Including credit facilities to other banks
Business Review
CORPORATE BANKING
In managing corporate transaction services, we focus In the digital era, there is a wide opportunity to reach
on a community-based approach as a means to connect new customers including from the younger generation.
the customer’s business along the business chain, from The young-age business people will carry over the role
suppliers to distributors (value chain financing). We look of the senior generation that has been active in business
for opportunities in potential fast-growing sectors such as for decades. The broadening and deepening customer
E COMMERCE AND lNTECH &URTHERMORE 7E OFFER SOLUTIONS network is expected to strengthen our payment ecosystem.
in payment and collection, both business-to-business We also continuously hold business matchings, referrals,
(B2B) and business-to-customer (B2C). These activities gatherings and seminars for corporate customers within
are supported by leveraging the use of Application related sectors to enhance relationships with customers,
Programming Interface (API) and host-to-host systems and promote stronger business connection among
that enable e-commerce and fintech customers to be themselves.
directly connected to our banking services. Strategic
collaborations with various company partners have been We gain trust from the public through our various banking
developed, for example cooperation in facilitating top products and services offered. Innovation in banking
up activities for e-wallet services with several big fintech products and services across segments continues to be
companies. developed, to deliver better experience and convenience
for customers while performing their transactions. All
these initiatives supported our positive performance in
2019, in the midst of a higher competitive environment.
Future Development Plans With the fast-changing customer preference and needs,
Corporate banking will continue to be one of the main BCA continues to develop comprehensive products and
pillars for BCA’s loan growth in the future. We will services, and improves corporate banking infrastructure
continue to explore new prospective industries to support by leveraging the latest technology. BCA will continue to
loan growth. encourage the development of API technology to deliver
convenience for company partners using our banking
We focus on strengthening relationships with customers facilities, and strengthen our payment ecosystem.
to better understand their financial needs and in turn we
are able to provide suitable banking solutions to support Corporate banking will continue to collaborate with
their business activities. In this regard, we will always other working units, subsidiaries and strategic partners
enhance the competencies of our corporate banking to explore opportunities for cross selling and creating
relationship managers in exploring and offering suitable innovative developments of financial solutions, to make
banking solutions. BCA a one stop financial solution for the community.
Business Review
COMMERCIAL AND
SME BANKING
Rp 214.2 trillion
98.7
65.9
77.9
88.5
12.8 %
2017 2018 2019
Commercial
2017 2018 2019
Business Review
COMMERCIAL AND SME BANKING
The Bank sets loan limits on commercial and SME by Credit infrastructure and process improvement is another
considering the size of the customers’ business and their key driver to support loan growth. It enables the Bank
business prospect. The commercial loan limit ranges from to improve service levels, develop support tools for credit
Rp15 billion to Rp500 billion, while SME loan nominal processing and marketing, and perform data analytics in
value is set up to Rp15 billion. Commercial loans grew exploring opportunities by utilizing technology such as
12.2% to Rp125.7 trillion while SME loans increased machine learning and propensity models.
13.6% to Rp88.5 trillion. During the year, the Bank saw
working capital needs supporting both segments’ loan Nurturing close relationships with customers is
growth. fundamental to maintain loan growth. BCA is
transforming its customer segmentation to refine its
To reinforce the growth of commercial loans, BCA relationship model. Each segment is managed by a
strengthened the role of commercial business centers dedicated relationship unit and supported by a suitable
across Indonesia, including Jakarta, Semarang, Bandung, new service model.
3URABAYA -ALANG AND MAJOR CITIES OUTSIDE *AVA )N THE
SME segment, the loan portfolio managed by SME centers Relationship banking is inseparable from the contribution
ACROSS MAJOR CITIES SHOWED INCREASING PERFORMANCE 4HE of reliable relationship managers and account officers.
centers contributed significantly at 45% of the growth The Bank pays attention to the quantity and quality of
of SME loans, complementing the loan origination from relationship managers and account officers, and builds
the Bank’s established branch network. SME centers their competencies in business knowledge, products and
take a strategic role in centralizing credit processing and technology utilization to support their performance.
customer acquisition based on data analytics.
We expect stronger customer engagement will enlarge
In line with increasingly diverse customer needs, BCA has the customer base and constantly support credit growth.
developed various credit programs and schemes, such as Deepening customer relations are also carried out through
the trade area credit program, warehouse ownership, activities such as workshops, business gatherings, and
and special schemes to encourage facilities utilization. other customized events. These activities are expected
In supporting the government’s efforts and initiatives, to bring closer relationships among customers in the
BCA collaborates with rural banks (BPR) and corporations same line of business or community, and simultaneously
to pursue loan channeling to micro segment. The strengthen the BCA business ecosystem.
Bank also began partnering with fintech companies in
providing loans to their potential business partners. Our
loan products, schemes, and programs are offered at
competitive interest rates.
The Bank constantly exercises prudence in its lending. BCA markets its cash management through close
The commercial and SME loan portfolio grew with relationships with business communities, including
sound credit quality. Loan disbursements were focused groups of companies related to one another through
on quality debtors with a strong track record and their business chain from suppliers to distributors.
good business prospects. The credit process adheres to Business communities managed by our cash management
disciplined risk management principles. The NPL level for include the capital market, futures market, oil and gas,
commercial and SME loans was 1.4%, compared to 1.6% e-commerce and telecommunications.
the previous year.
In the capital market community, BCA manages
Integrated Cash Management Service relationship with 93 securities companies, representing
Cash management services are an important part of BCA’s almost 50% market share of capital market funds. In
robust integrated transaction banking platform. The Bank 2019, we developed electronic account opening which
continuously improves its cash management solutions in accelerated the number of investor fund accounts (RDN)
payment, collection, liquidity and account management. in our portfolio, and provided value added to securities
The number of commercial and SME customers that use companies as our partners and the Indonesian Central
the Bank’s cash management solution continues to grow, 3ECURITIES $EPOSITORY +3%)
and reached more than 180,000 companies by the end
of 2019, with the number of transactions exceeding 300
million, valued at more than Rp5,000 trillion.
Business Review
COMMERCIAL AND SME BANKING
In the community of oil and gas stations, we are MADE "0*3 +ETENAGAKERJAAN PAYMENTS THROUGH THE "ANK
partnering with market leader Pertamina. More than with total transaction value of more than Rp10 trillion.
80% of Pertamina’s outlets in Jakarta are BCA merchants. !S FOR "0*3 +ESEHATAN "#! FACILITATED MORE THAN
These stations use our network for processing payment CUSTOMERS TO MAKE "0*3 +ESEHATAN PAYMENTS WITH TOTAL
to their principals. In the same community, the Bank transaction value of more than Rp2 trillion. In 2019, BCA
PROVIDES mEET CARDS AS A CASH SUBSTITUTE TO SERVE MICRO developed a payment channel through m-BCA mobile
payment needs during the distribution of fuel (BBM) from BANKING FOR "0*3 +ESEHATAN
Pertamina storage to the gas stations (SPBU). The Bank
recently developed application programming interface BCA’s API services have been utilized by more than 1,600
(API) and virtual accounts (VA) for Pertamina’s customers customers, more than double compared with 2018. We
to make payment using MyPertamina business apps. expect the number will continue to increase along with
the development of our API services and the growing
BCA is exploring the possibility of partnering with number of technology-based users. Through the API
EduTech (education technology) institutions and its platform, fintech and e-commerce companies are able
communities, including teachers, lecturers, students and to connect directly with our banking services. Combined
parents. This is in line with the Indonesia Payment System with our virtual account facility, the API platform is
(IPS) 2025 designed by Bank Indonesia, whereby banks expected to strengthen BCA’s payment franchise.
are encouraged to collaborate with fintech companies.
We see that the role of cash management services will
In the public service sector, BCA cooperates with the be even more important to support the growth of
Social Security Administering Body of Employment (BPJS CASA funds and fee-based income in the future. Cash
+ETENAGAKERJAAN AND 3OCIAL 3ECURITY !DMINISTERING "ODY management services are essential to support the Bank’s
OF (EALTH "0*3 +ESEHATAN -ORE THAN CUSTOMERS comprehensive banking transaction services, especially in
the commercial and SME segments.
Business Review
INDIVIDUAL
BANKING
Rp 132.6 trillion
73.0
38.3 40.0
36.5
Number of Accounts
9O9 12.9 14.1
11.5
Mortgage
2018
Vehicle Loans
2019 2017
+ARTU +REDIT
2018 2019
BCA focuses on enhancing its product offerings to marketing activities has allowed BCA to recruit 450,000
individual customers, including, among others: mortgage new customer accounts through this online facility,
loans, vehicle loans, credit cards, savings accounts, and contributing significantly to the Bank’s customer accounts
wealth management products such as bancassurance growth of 14.2% in 2019.
and investments. The Bank maintains a reliable and
convenient payment platform for individual customers Priority and Solitaire Banking
BY PROVIDING DIGITAL CHANNELS SUCH AS +LIK "#! )NDIVIDU Since 1996, BCA has offered Priority banking for premium
(internet banking) and BCA Mobile (mobile banking), as customers, and in 2009 launched BCA Solitaire for High
well as through the branch network. Moreover, the Bank Net-Worth Individual (HNWI) customers. Both services
has developed a customer relationship management carry premium benefits such as exclusive banking
system to improve its understanding of the dynamic products and services, communication platforms, and
needs of our loyal customers special, dedicated branches and lounges.
BCA launched an online account opening facility through BCA offers 175 Prioritas branches throughout Indonesia,
BCA Mobile in April 2019. This strategic initiative has with specially-trained staff to provide convenient banking
proven effective in increasing our individual customer services for Prioritas customers. Customers also get special
base. The combination of convenience and effective access to a premium 24-hour call center, HaloBCA Prioritas.
Business Review
INDIVIDUAL BANKING
As for Solitaire customers, the Bank has prepared two Quality Consumer Credit Financing
Solitaire lounges for business and transaction banking During the past decade, BCA’s consumer loans have
NECESSITIES LOCATED IN 4HAMRIN AND +ELAPA 'ADING BOTH grown at a compounded annual growth rate (CAGR) of
premium areas of Jakarta. In 2019, BCA increased the 17.0%. Throughout 2019, they grew by 0.7% to Rp132.6
number and competency of its relationship officers/ trillion. This was mainly supported by the mortgages and
personal bankers to provide higher quality services to credit cards loan portfolio, while automotive financing
customers. This capacity development was carried out slowed down as the car and motor cycle industry has
through the provision of interaction skills, products and faced greater challenges in recent years.
services knowledge, and a deeper understanding of
customer needs. Mortgages (KPR BCA)
In the past, mortgage financing was primarily a product
BCA also collaborates with reliable business partners for customers who needed financing to purchase a
to offer exclusive programs in healthcare, education, house or apartment. Over time, mortgage products have
business networking, travel, and lifestyle. The Bank been developed not only to provide financing for home
also provides communication and interactive channels purchases, but also to finance business expansion in
THROUGH THE /NLINE "USINESS &ORUM SERVICE WHICH IS the form of home equity financing. As of today, home
available on the Prioritas Website. equity financing contributes almost 45% of BCA’s total
mortgage portfolio.
Periodically, the Bank holds the BCA Young Community
(BYC) forum to reach out to the upper segment’s younger BCA remains optimistic about the long term prospects of
generation. The forum can be utilized to exchange the property sector, despite the currently weak property
information and ideas related to business development, market. We believe mortgages will continue to grow
technology, and leadership, as well as to expand business as housing remains a primary need, and mortgage
relationships.
penetration in Indonesia is still relatively low. Also, the Vehicle Loans (KKB)
Bank’s large customer base provides a huge opportunity 4HE "ANK MANAGES TWO SUBSIDIARIES "#! &INANCE "#!&
to offer mortgages to quality customers. Additionally, AND "#! -ULTI &INANCE "#!-& THAT PROVIDE VEHICLE
mortgages have a relatively longer credit term, therefore lNANCING 4HIS IS DONE THROUGH JOINT lNANCING ALLOWING
creating an opportunity for the Bank to provide other the subsidiaries to maintain stable funding structures and
financial products to these customers. offer competitive pricing. The Bank and its subsidiaries
ALSO DEVELOPED A JOINT MARKETING STRATEGY TO SUPPORT
In 2019, BCA booked mortgage growth of Rp3.3 trillion, vehicle financing loan bookings and expand the customer
a 4.2% increase from the previous year. The mortgage base.
portfolio made up 61.9% of the Bank’s total consumer
loans. Sustained loan growth has propelled the Bank Over the past few years, the automotive industry has
to become one of the largest mortgage providers in experienced stagnant growth, and started to decline. In
Indonesia, with a market share of 18.0% of overall 2019, sales of four-wheelers totaled 1.0 million units, a
mortgages in the country. 10.5% decrease from 2018. The same occurred with the
sales of two-wheelers, which were stable at 6.5 million
The achievements above are supported by BCA’s units.
promotional programs with attractive interest rates and
SPECIAL EVENTS &OR THE "ANKS nd anniversary, it held a Amid the challenges faced by the automotive industry,
BCA Expoversary which offered various promotions on BCA’s vehicle financing performance was relatively tepid.
individual banking products, ranging from mortgages and By the end of the year, the Bank’s four-wheeler credit
vehicle loans to savings products such as Tahapan Xpresi PORTFOLIO JOINT lNANCING OF "#! AND "#!& REACHED
AND 4AHAPAN "ERJANGKA 4AHAKA 4HE EVENT WAS HELD IN Rp45.4 trillion, relatively stable from the previous year,
THE MAJOR CITIES OF )NDONESIA INCLUDING 'REATER *AKARTA WHILE TWO WHEELER lNANCING JOINT lNANCING OF "#!
Surabaya, and Palembang. During the event, the Bank AND "#!-& DECLINED TO 2P TRILLION A DECREASE
offered special mortgage rates starting from 5.62% fixed from 2018.
rate for one year to 7.62% fixed rate for five years, as well
as other special rates. Our mortgage products were also BCA continues to manage loan quality through
offered in other events in Medan and Denpasar. These implementing various policies, including high down
events have been successful in attracting strong demand payments, prioritizing financing for the most popular and
for mortgages and other individual banking products. successful vehicle brands, and enhancing the effectiveness
of its collection process. The NPL ratio for four-wheeler
BCA continues to improve its loan infrastructure by and two-wheeler financing was higher than last year,
leveraging data-based analysis and process automation. standing at 1.1% and 3.6% respectively.
These initiatives aim to improve the speed and quality of
the Bank’s services, which is one of the most important Given the high NPL booked by two-wheeler financing,
factors in business growth. The growth in mortgages "#!-& CONTINUES TO REVIEW ITS BUSINESS MODEL ON TWO
was driven by our large customer base, and facilitated wheeler financing, while starting to offer financing for
by our extensive branch network and consumer loan used cars because of the relatively large market potential
CENTERS IN MAJOR CITIES IN )NDONESIA -OST OF THE MORTGAGE and possible market expansion outside the Greater
applications were processed from branch referrals, Jakarta area.
and the rest supported by collaboration with property
developers and agents. In order to ensure loan quality, To support the growth of vehicle financing, BCA and
BCA maintains its mortgage disbursement to quality its subsidiaries strive to improve the quality of the loan
customers. In 2019, the Bank’s NPL ratio for mortgages approval process, and foster good relationships with
was 1.0%, relatively low compared to that of the industry. automotive dealers and showrooms. The Bank develops
Business Review
INDIVIDUAL BANKING
products and services that are tailored to customer needs, Wealth Management Products and Services
along with attractive promotional programs. The need for investment products, such as insurance
and other wealth management services, has grown
&URTHERMORE "#!& HAS DEVELOPED A MOBILE PLATFORM significantly along with the growth of Indonesia’s middle
based application to support the financing process, class. BCA utilizes this opportunity by providing valuable
interact with partners and provide information about wealth management products and services by developing
PRODUCTS "#!-& CONTINUES TO EXPAND ITS MARKETING its own products through subsidiary companies or by
coverage, and use media promotions, as well as its mobile collaborating with other partners.
app to ensure more efficient loan processing.
BCA collaborates with many credible insurance providers,
BCA provides a weekend banking service that can be including AIA and Prudential. The Bank also creates
accessed by customers on non-workdays to meet their synergy with its insurance subsidiaries, BCA Insurance
vehicle financing needs. Customers wishing to inquire and BCA Life. Currently, the Bank has formed a strategic
about information on vehicle financing products can partnership with AIA in providing life insurance products
access the HaloBCA call center service. To facilitate the such as retirement plans for individuals and protection
payment of installments for four-wheeler financing, products for corporate and commercial customers.
we offer payment channels such as auto debit, virtual
accounts, and ATM services. BCA collaborates with 9 leading investment managers
in Indonesia to offer mutual fund investment solutions.
BCA Credit Card The Bank markets these investment products through
BCA is one of the leading credit card providers in attractive promotional activities, and has launched
Indonesia. The credit card business made a positive auto-subscription and product switching features
contribution to banking transactions in 2019, and is one digitally. BCA is one of the leading banks supporting
of the main contributors to the Bank’s fee-based income. government programs by becoming a main dealer for
One of its well-known credit card products is the BCA retail government bonds (ORI), Islamic retail bonds (SR),
Card, which is the only proprietary card or local private retail savings bonds (SBR), and Islamic savings bonds (ST).
label in Indonesia that is not affiliated with other local or
international networks. In 2019, BCA had total assets under management
of Rp40.5 trillion, a 37.7% increase from 2018. The
In 2019, BCA had 4.0 million credit cards in circulation, a Bank strengthened its wealth management service
11.6% increase from the end of 2018, with transaction infrastructure by recruiting more wealth specialists
value reaching Rp78.5 trillion and a market share of to provide information about investment products
22.9% as at year-end. The outstanding amount of the at branches. Additionally, the Bank focused on the
Bank’s credit card portfolio was Rp14.1 trillion, a 9.4% development of data analytics and digital-based
increase from the previous year, with sound loan quality supporting service applications.
AS REmECTED BY A .0, RATIO OF
BCA introduced the Welma application in October 2019,
The credit card business was supported by the growth of allowing customers to have easy access to investment
the middle-income segment in Indonesia. Our extensive products such as mutual funds, bonds and bancassurance.
network, including a large electronic data capture (EDC) The application enables customers to buy or sell
network, has contributed significantly to the expansion investment products, monitor investment portfolios, and
of BCA’s card business. search for information about insurance products. BCA
believes Welma’s investment options can accelerate the BCA will enhance the capabilities of its relationship
expansion of its wealth management business, which is managers and leverage information technology to
one of the sources of its fee-based income growth. provide suitable service solutions that fit customer profiles
and needs. This will involve leveraging its data processing
Future Development Plans capability using analytic tools, both for quantitative and
BCA continues to focus on maintaining its current qualitative data.
relationships and expanding the individual banking
products portfolio of its existing customers. At the same The Bank will further strengthen its transaction banking
time the Bank will actively acquire new customers. The engine to serve individual customers, as reliable and
next developments of its individual banking infrastructure convenient banking services are important to support
and business initiatives are to be carried out in line with consistent CASA growth in the individual segment.
evolving customer needs.
Business Review
TREASURY AND
INTERNATIONAL BANKING
42%!3529
BCA Treasury manages liquidity
As a leading transaction bank and reliable loan provider,
prudently by always maintaining a
BCA always maintains its solid liquidity position to meet
balance between tenors, returns customer needs at all time. BCA Treasury manages liquidity
and risk levels for each investment prudently by always maintaining a balance between
opportunity. tenors, returns and risk levels for each investment
opportunity.
Rp 189.3 trillion
37.8
70.6
42.0
79.6
58.3
Treasury Portfolio growth
9O9 54.0
68.5
46.8
28.7 %
2017
Bank Indonesia
2018
Government
2019
Other Marketable
Instruments Bonds Securities
Prudent Liquidity Management Against this backdrop, Bank Indonesia lowered its seven-
In managing its liquidity, BCA Treasury always pays day reverse repo rate by 100 basis points (bps) during
attention to macroeconomic changes, both global 4HIS WAS SUPPORTED BY BENIGN INmATION OF
and domestic, as well as the outlook of the Indonesian compared with 3.1% in 2018, and the relatively stable
banking sector. In 2019, the global economy experienced Rupiah. The rate cuts were tied in with a lower bank
decelerating growth which saw several central banks cut reserve requirement ratio from 6.5% to 5.5% and two-
their policy rates. This reversed the trend of 2018 where sided monetary operations by carrying out repo and
INTEREST RATES TENDED TO INCREASE #APITAL OUTmOW FROM reverse repo auctions. Along with moderate loan growth
Indonesia was not as high as the previous year thanks in the banking sector, these monetary measures brought
to international rating agency upgraded Indonesia’s an improvement in sector liquidity throughout 2019.
investment rating from BBB-/ Outlook Stable to BBB/
Outlook Stable.
Business Review
TREASURY AND INTERNATIONAL BANKING
Treasury regularly reviews appropriate pricing for the Bank Indonesia term deposits and certificates, and reverse
time deposit portfolio, taking into account the growth repo securities. Longer-term investments are placed in
rate of core CASA funds. The Bank’s CASA grew 9.8% in government bonds, corporate marketable securities, and
2019, outpacing its loan growth of 9.1%. BCA gradually QUALITY MUTUAL FUNDS THE MAJORITY OF WHICH HAVE A TENOR
reduced its time deposit rates, responding to an ample below five years.
internal liquidity position and the latest interest rate
environment. In managing investment in government bonds, purchase
time is essential to optimize portfolio yield. As the market
Investments managed by BCA Treasury amounted to saw signs of declining rates at the beginning of 2019, BCA
Rp189.3 trillion at the end of 2019, an increase of 28.7% proactively purchased fixed-rate government bonds with
compared to Rp147.1 trillion the previous year, a sizeable a relatively high return.
portfolio which accounted for 20.6% of BCA’s total assets.
BCA also placed its foreign exchange liquidity at Bank
The Bank’s excess liquid funds are invested primarily in Indonesia while conducting swap transactions to
risk-free instruments issued by the government and Bank mitigate foreign exchange risk. Revenue from swap
)NDONESIA &OR SHORT TERM INVESTMENT WITH LESS THAN ONE premium is recorded as trading income under account
year tenor, BCA placed most of its excess liquidity with of realized gains from spot and derivative transactions,
and unrealized gains from the fair value of financial distributor and won AsiaMoney’s award as a leading
assets held from trading. This investment arrangement bank in the Indonesian financial market trade. In 2019,
was taken on the back of the Bank’s solid rupiah liquidity the Bank facilitated total sales of IDR 10.7 trillions in the
position, and in line with the growing demand in the primary market which consists of Indonesian retail bonds
foreign exchange hedging market. Overall revenue from (ORI), retail saving bonds (SBR), retail sukuk (SR) and
trading income grew by 14.2% to Rp2.4 trillion. sukuk savings (ST). BCA now offers an alternative sales
channel through internet banking for a higher level of
Supported by loan growth and higher earning asset yield, service and convenience for customers.
BCA recorded a net interest margin (NIM) of 6.2% in 2019,
slightly higher than 6.1% in 2018. To complement its capital market products, BCA
Custodian offers securities safekeeping and mutual
Treasury Banking Solutions fund administration for both institutional and
BCA continues to be a reliable provider of treasury individual customers. Custodian ensures the assets
products and services to fulfil customer needs including under management will be administered properly and
foreign exchange transactions, capital markets and safely, as well as ensuring all rights of the owner of the
custodian services. Treasury works closely with other assets are delivered, such as receiving dividends or bond
business units and branch front liners to render high coupon payments. Custodian recorded total assets under
quality services. management of Rp132.8 trillion and total securities
accounts of more than 94 thousands in 2019. The type
Leveraging on information technology, BCA proactively of securities it manages include shares, government
educates customers to use digital channels such as bonds, corporate bonds, deposits, mutual funds and
internet and mobile banking by offering an e-rate facility fund management contracts. It also provides securities
for online foreign exchange transactions at a competitive safekeeping services in foreign currencies.
EXCHANGE RATE &OR CORPORATE CUSTOMERS THE "ANK
provides foreign exchange transaction facilities through INTERNATIONAL BANKING
ITS INTERNET BASED BUSINESS BANKING +LIK"#! "ISNIS BCA provides international banking services, covering
including direct access to Treasury sales desk as well as cross border remittance and trade finance. We are
application programming interface (API) to connect developing these services in line with customer needs and
business to business (B2B) with e-commerce and fintech their business growth.
companies, utilize latest technology to manage foreign
exchange transaction services and operational efficiency. BCA International Banking actively develops strategic
collaborations with banks across the globe including with
To support the government fundraising, BCA facilitates ASEAN banks (AEC Market) along with the increasing
the sale of government bonds to retail investors, at mOW OF TRADE IN THE REGION AND BANKS IN THE 3OUTH 3OUTH
the same time offering a broader range of investment corridor (emerging countries). Under the collaboration,
products to customer. BCA received acknowledgement BCA taps opportunities to offer banking solutions for
FROM THE -INISTRY OF &INANCE FOR BEST MAIN DEALER AND foreign investors entering Indonesia.
Business Review
TREASURY AND INTERNATIONAL BANKING
Business Support
RISK
MANAGEMENT
RISK MANAGEMENT FOCUS IN 2019
BCA always pays close attention to the business landscape
dynamics to set strategy for long term business growth.
BCA continues to promote
Along with this, BCA constantly adopts prudent
discipline in risk management banking principles by following the ground rules in risk
in response to the changes management and complying with banking regulations.
As part of prudential banking practice, BCA proactively approaches debtors that experience payment difficulties yet
have promising business prospects by way of loan restructuring. The restructured loan portfolio in 2019 saw an increase
mainly in the performing loans category (collectability 1 and 2).
BCA diversifies lending across potential sectors to manage concentration risk. The table below shows the loan distribution
to the top 10 industry sectors whereby each of them was below 10% of total credit.
Top 10 Industry Sectors in Corporate, Commercial and SME Segment (based on the Bank’s internal classification)*
2019 2018 2017
Financial Services 7.8% 8.0% 5.6%
Plantation and Agriculture 7.4% 7.5% 7.9%
Building Material and Other Construction Related 6.7% 6.7% 6.8%
Distributor, Wholesaler and Retailer 6.2% 6.6% 7.6%
Properties and Construction 5.4% 5.2% 5.0%
Automotive and Transportation 5.1% 5.0% 5.7%
Food and Beverages 4.4% 4.5% 4.9%
Textile and Garment 4.3% 4.5% 4.5%
Power Generation 4.3% 3.7% 4.0%
Chemicals and Plastics 4.2% 4.2% 4.4%
Total 55.8% 55.9% 56.4%
BCA’s loans are dominated in Rupiah currency, in line The Bank continues to look at specific sectors as
with the Bank’s majority source of funding (third party opportunities for lending, while at the same time
deposits). Foreign currency loan facilities are only remaining cautious about sectors that are likely to come
available to customers with foreign currency as their under pressure. Over the past few years there have been
primary income. pressures on automotive industry, however this sector did
not affect BCA’s overall performance as the Bank was able
In terms of infrastructure loans, BCA continues to to maintain relatively a stable auto financing portfolio.
focus on projects with good credit worthiness and at In addition, BCA has developed a used car financing to
the same time applies prudent risk management. BCA support its consumer lending.
provides syndicated loans with other banks to finance
infrastructure projects.
Further information about integrated risk management implementation can be found on page 168 – 169.
BOARD OF
COMMISSIONERS
monitoring lines
communication lines
COMPLIANCE
35"3)$)!2)%3 CREDIT &
& RISK coordination lines
LEGAL
Central Capital MANAGEMENT
DIRECTOR
Ventura DIRECTOR3
BCA Sekuritas
Note:
1. Oversee internal audit/risk
BCA Finance Ltd. management/ compliance function
Hong Kong of subsidiaries in association with
Credit Credit Risk Enterprise
Legal Compliance1
Analysis Recovery Management1 Security integrated corporate governance
BCA Syariah
and integrated risk management
Asuransi application.
5MUM "#!
Credit Risk Market Risk Operational Business
Enterprise Risk 2. Deputy President Director oversees
Asuransi Jiwa Management Management Risk Continuity & Crisis
Management
BCA Management Management and coordinates management of
Bank Royal subsidiaries.
Indonesia
Management Policy on Capital Structure Basis for Management Policy on Capital Structure
BCA ensure an adequate capital position at into support BCA capital policies are dynamically adjusted in response
business development of the Bank and its subsidiaries. to business potential, while observing the prudence
BCA’s capital adequacy is calculated using the capital PRINCIPLE 5NDER /*+ PROVISIONS THE "OARD OF $IRECTORS
adequacy ratio (CAR) indicator. BCA has an adequate prepares capital plans as part of the Bank’s business plan
capital level with a CAR of 23.8%, above the minimum and obtains approval from the Board of Commissioners.
requirement according to the risk profile and inclusive The capital structure policy refers to OJK Regulation
of additional capital as a buffer. BCA has formed a No.11/POJK.03/2016 dated 2 February 2016 and No.34/
buffer in accordance with Bank Indonesia regulation POJK.03/2016 dated 26 September 2016 on the Minimum
provisions regarding systemic bank compliance to fulfill Capital Requirement for Commercial Banks.
a conservation buffer, a countercyclical buffer and capital
surcharge, with a total buffer of 5.0%. III. Disclosure of Risk Exposure and Implementation
of Risk Management
The Bank and all its subsidiaries have carried out The risk exposure faced by BCA and the
integrated stress tests using various scenarios, resulted in implementation of risk management strategies
changes to the level of NPLs and their effects on income, to minimize the impacts of the risks faced can be
liquidity position and capital position. In general, the summarized as follows.
stress test results show that the liquidity and capital
positions of BCA and subsidiaries. The results indicate the III.A. Disclosure of Credit Risk Exposures and
liquidity and capital position of BCA and its subsidiaries Implementation of Credit Risk Management
is adequate in anticipating losses from potential risks,
based on the scenarios prepared. Credit Risk Management Organization
BCA has developed a structured credit risk
BCA capital requirements can be fully met from the management process to support strong credit
growth of a healthy its financial performance. Most of principles with strong internal controls.
BCA’s net profit is retained to increase its capital each 1. The Board of Commissioners, approves
year. BCA for the first time issued debt securities in 2018 the Bank’s credit plans and oversees its
in the form of subordinated bonds, as part of a recovery implementation, approves its basic credit policy
plan to fulfill its obligations as a systemic bank based on and requests an explanation from the Board of
POJK No.14/POJK.03/2017. The issuance of Rp500 billion Directors should there be any deviations in loan
in subordinated bonds was recorded as supplementary disbursement from the stipulated policies.
capital (Tier 2). 2. The Board of Directors is responsible for the
preparation of credit plans and the formulation
of , ensures the Bank’s compliance with prevailing
credit and credit policy laws and regulations,
and reports to the Board of Commissioners
on matters such as the implementation of
credit plans, anomalies in credit disbursement,
loan portfolio quality and credit in the special
mention or non-performing loan category.
3. The chief risk officer, a member of BCA’s Board Risk Management Strategies for Activities with
of Directors, is responsible for the management Significant Credit Risk Exposures
of credit, market, operational and other risks BCA formulates a risk management strategies in
within the Bank’s organization (hereinafter accordance with the Bank’s overall business strategy
referred to as the director of compliance and based on the Bank’s risk appetite and risk tolerance.
risk management). Risk management strategies are designed to ensure
4. Work units that perform functions related to that the Bank’s risk exposure is carefully managed
credit risk management (the business lending in line with the credit policy, the Bank’s internal
development and credit risk analysis units), are procedures, laws and regulations and other applicable
risk owners responsible for the management of provision.
credit risk.
Structured risk management strategies are based on
The Bank has dedicated committees assisting the the following general principles:
Board of Directors in the lending process: s 2ISK MANAGEMENT STRATEGY SHOULD BE LONG TERM
1. The Credit Policy Committee’s has principal oriented for the sustainability of the business by
function of assisting the Board of Directors in considering economic conditions and cycles;
formulating credit policies, especially those s #OMPREHENSIVE RISK MANAGEMENT STRATEGY MUST
relating to the principle of prudence in lending, be able to control and manage the risks of BCA
monitoring and evaluating the implementation and its subsidiaries
of credit policies, conducting periodic reviews s %XPECTED CAPITAL ADEQUACY SHOULD BE MAINTAINED
on the Bank’s basic credit policy (KDPB), and adequate resources need allocated to
monitoring the credit portfolio’s progress support the implementation risk management.
and condition, and providing suggestions and
corrective measures based on the results of The risk management strategies are prepared by
evaluations carried out. considering the following factors:
2. The Credit Committee’s has the principal s %CONOMIC AND BUSINESS DEVELOPMENT AND THE
function of providing guidance should a more impact that may occur as a result of the risks
in-depth and comprehensive credit analysis faced by BCA
need to be performed, suggesting decisions or s 4HE ORGANIZATION STRUCTURE OF "#! INCLUDING THE
recommendations on the draft of credit decisions adequacy of human resources and supporting
related to key debtors, specific industries or on infrastructure
the specific request of the Board of Directors, s 4HE lNANCIAL CONDITION OF "#! INCLUDING THE
as well as coordinating with the assets and ability to generate earnings and the ability to
liabilities committee (ALCO) in terms of funding manage the risks arising from both external and
for credit and adjustment of corporate lending internal factors
rates. s 4HE COMPOSITION AND DIVERSIlCATION OF THE "#!S
3. The Risk Management Committee has portfolio
the main function of developing policies,
strategies and gudelines for risk management Credit Concentration Risk Management Policy
implementation; determining matters related Portfolio management addresses credit risk by
to irregular business decisions and enhancing determining risk concentration limits for, among
the implementation of risk management based others, industrial sector exposure, foreign exchange,
on evaluation of the implementation of an and certin types of loan as well as both individual
effetctive risk management process and system and business group exposure. Along with monitoring
the development of ratings database, technology,
human resources, the Bank complexity level , as well
as the market and regulations, the Bank’s portfolio
management unit actively works serves to optimize
the allocation of the Bank’s capital to achieve an
acceptable risk level in line with risk appetite and risk
tolerance parameters.
Credit Risk Measurement and Control Impairment evaluation is performed individually and
BCA measures credit risk using a standardized collectively. The approach to calculating impairment
method based on guidelines in accordance with on an individual loan is by comparing the contract
OJK Circular Letter No.42/SEOJK.03/2016 regarding value of expected cash flows from a loan, between
Guidelines for Calculating Risk Weighted Assets for its expected impaired value based on an estimate
#REDIT 2ISKS BY 5SING THE 3TANDARDIZED !PPROACH of discounted cash flows from the loan using an
that requires all banks to use risk weighted asset Effective Interest Rate (EIR) and the amortized cost
calculations for credit risk by using the standardized of the loan at the time the impairment event occurs.
approach. BCA uses internal rating as a supporting Collective impairment is calculated statistically using
tool in the credit decision-making process. the following statistical parameters:
a. Probability of Default (PD) is the debtor’s
Credit risk management is executed through the probability of failure to meet obligations as
establishment of an independent rating system measured by Migration Analysis and Roll Rates
for the effective implementation of the credit risk reviews;
management process, comprising: b. Loss Given Default (LGD) is the level of losses
s %VALUATION OF THE CREDIT ADMINISTRATION PROCESS resulting from the debtor’s failure to meet
s !SSESSMENT OF THE ACCURACY IN THE obligations. Calculating a reasonable LGD
implementation of internal risk rating and the percentage requires an analysis of historical
use of other monitoring tools; data.
s 0ERFORMANCE EFFECTIVENESS OF WORK UNITS
and Bank officers which are responsible for Standardized Approach to the Implementation of
monitoring individual credit quality. Credit Risk Measurement
In the calculation of Risk Weighted Assets (RWA)
BCA exercises early detection systems to identify for credit risk, the Bank refers to OJK Circular Letter
possible non-performing or potential problematic No.42/ SEOJK.03/2016 regarding Guidelines for
loans and takes proactive steps to manage the loan Calculation of Risk Weighted Assets by using the
portfolio in order to minimize the impact of non- Standardized Approach for credit risk, OJK Circular
performing loans on the overall portfolio. Letter No.48/SEOJK.03/2017 and OJK Circular Letter
No.11/SEOJK.03/2018.
Overdue and Impaired Receivables
Past due loans and receivables are defines as any Through the Basel II standardized approach, the
loan or receivable that is more that 90 days overdue credit RWA is calculated based on the ratings issued
for payment for either principal and/or interest. by rating agencies recognized by OJK as stipulated in
Impaired loans and receivables are those financial OJK Circular Letter No.37/SEOJK.03/2016 regarding
assets of significant individual value that have Rating Agencies and Ratings recognized by OJK.
objective evidence of impairment occurring after
initial recognition of the financial asset. The use of external party ratings in the calculation of
RWA credit risk is only for claims on Governments of
Approaches Used for Establishing Allowances for Other Countries, Public Sector Entities, Multilateral
Impairment Development Banks and particular International
Allowance for impairment losses is an allowance Institutions, Banks, and Corporates.
established if the carrying amount of the financial
asset after impairment is less than the initial Counterparty credit risk arises from Over The
carrying amount. The Allowance for Impairment Counter (OTC) derivative transactions and repo/
losses is adjusted on the basis of impairment under reserve repo transactions, both on the trading book
the implementation of Statement of Financial and the banking book. The standardized Approach
Accounting Standards (SFAS) No. 50/55. used to calculate credit risk of capital adequacy ratio
for any exposures that caused credit risk as a result of
counterparty failure (counterparty credit risk).
Determination of credit limits related to counterparty When processing credit, the main guarantors/
credit risks can be adjusted according to the needs of warrant providers are analyzed as a risk mitigant to
the counterparty, the Bank’s risk appetite, and any the overall credit risk. Creditworthiness and security
other applicable regulation such as Bank Indonesia analysis is determined by applying the Four Eyes
Regulation No. 8/13/PBI/2006 related to Legal Principle, where credit decisions are determined by
Lending Limits. two independent parties, the business development
unit and the credit risk analysis unit
Credit Risk Mitigation
The preferred type of collateral accepted to mitigate The credit mitigation method is focused on strong
credit risk is solid collateral defined as cash or collateral coverage. collateral coverage. To further
land and buildings. These types of collateral have mitigate bank-wide potential credit risks, the Bank’s
relatively high liquidity value and/or can be legally loan portfolio is well diversified with regard to loan
attached so that the Bank is able to liquidate category and industrial and economic sectors.
collateral immediately if the debtor’s/debtor group’s
loan becomes delinquent. III.B. Disclosure of Market Risk Exposures and
Implementation of Market Risk Management
Collateral assessment for loans is performed by an
independent appraiser. In remote areas where no Market Risk Management Organization
independent appraiser is available, the appraisal will The Board of Commissioners and the Board of
be conducted by internal staff who is not involved Directors are responsible for ensuring that the
in the loan processing. To monitor the physical implementation of risk management with regard
collateral pledged to BCA by the debtor, site visits to exchange rates and interest rates is in line
are conducted periodically to review the status of with the Bank’s strategic direction, scale, business
the collateral. characteristics as well as exchange rate and interest
rate risk profiles. This includes ensuring the
integration of exchange rate and interest rate risk
management with other risks that may affect the
Bank’s risk position.
The Board of Directors delegates its authority and responsibility to the parties listed below
Party Authority and Responsibility
ALCO Determines policies and strategies regarding foreign exchange and interest rate
4HE 2ISK -ANAGEMENT 5NIT Supports ALCO in monitoring and measuring foreign exchange and interest rate
risks.
Treasury Division Manages the Bank’s overall operations in foreign currency transactions, and interest
rates on the trading book:
- Responsible for maintaining foreign currency Net Open Position (NOP) and
mitigating interest rate on the trading book and ensuring the Bank’s compliance
with Bank Indonesia regulations regarding NOP;
- Responsible for managing trading marketable securities and foreign currency
transactions in line with customer needs and/or income considerations.
Regional Offices and Branches Responsible for managing foreign currency transactions in the respective regional
offices/ branches in accordance with predetermined limits. All regional/branch
foreign currency transactions are covered by the Treasury Division. Limits for each
region/branch are determined in accordance with operational needs.
The calculation of market risk to determine BCA’s capital requirement uses the standardized methods as defined by
OJK.
The valuation method is based on closeout prices or interest rate sensitive in nature to be mapped within
market price quotations from independent sources, a certain period. Mapping is conducted based on the
including the following: remaining maturity date for any instrument with
s )NDONESIA "OND 0RICING !GENCY )"0! a fixed interest rate and is based on the remaining
s "LOOMBERG 'ENERIC 6ALUE "'. 6!, time up to the next interest rate adjustment for
s %XCHANGE PRICES any instrument with a floating rate. The Bank uses
s $EALER SCREEN PRICES an earning approach and economic value approach
s 4HE MOST CONSERVATIVE QUOTES GIVEN BY AT LEAST to measure interest rate risk. Monitoring and
two brokers and/or market makers measurement of interest rate risk exposure on the
s )N THE EVENT MARKET PRICES FROM INDEPENDENT banking book is submitted to the Board of Directors/
sources are not available, pricing is derived from ALCO on a monthly basis.
the yield curve.
Anticipation of Market Risks on Foreign Currency
Market Risk Measurement and Securities Transactions
For the purpose of monitoring market risk, In order to anticipate market risk in transactions
exchange rate and interest rate risk, Value at Risk associated with exchange rate and interest rate risks,
measurements are taken on a daily basis based on a the Bank has established and managed market risk
full historical valuation method using 250 days data limits, including Value at Risk Limit, Nominal and
at 99% confidence level. Stop Loss Limit, as well as conducting stress tests to
quantify the risk. BCA conducts an assessment on the
For the calculation of minimum Capital Adequacy risk management and preparation of the policies as
Ratio (CAR), market risk is calculated based on the well as a procedures system for the development of
standardized method as adopted by OJK. any transactions as a support to Bank Indonesia’s
program on Financial Market Deepening.
Scope of Trading and Banking Book Portfolios
Accounted for in Capital Adequacy Ratio III.C. Disclosure of Operational Risk Exposures
Following is the scope of the portfolio coverage and Implementation of Operational Risk
included in the CAR calculations: Management
s %XCHANGE RATE RISK COVERS TRADING AND BANKING
book. Exchange rate risks can arise from foreign Operational Risk Management Organization
exchange transactions today (TOD), tomorrow The implementation of operational risk management
(TOM), SPOT, forward, SWAP and domestic non- on a bank-wide basis includes:
delivery forward (DNDF) 1. The Board of Commissioners and Board of
s )NTEREST RATE RISK COVERS THE TRADING BOOK )T Directors, ensure adequate risk management
can arise from securities, forward and SWAP implementation according to the characteristics,
transactions complexity and risk profile of Bank as well as a
s %QUITY RISK FOR SUBSIDIARIES CONSIDERS THE good understanding of the type and level of risk
trading book. It can arise from equity trading inherent in the business activities of the Bank.
transactions that may be carried out by 2. The Risk Management Committee, ensures
subsidiaries. that the risk management framework provides
adequate protection against risks faced by the
Interest Rate Risk in Banking Book (IRRBB) Bank.
Interest rate risk in banking book (IRRBB) occurs as 3. The Risk Management Unit (SKMR), ensures
a result of movements in the market interest rate risks faced by the Bank are identified, measured,
that are against the Bank’s position or transactions, monitored, controlled and reported correctly
which may affect both the Bank’s interest income through the application of an appropriate
and the economic capital value. In performing IRRBB risk management framework. SKMR also has
measurement, the Bank uses a gap report (repricing the authority to provide input to the Board
gap) that measures assets and liabilities that are of Directors in formulating risk management
policies, strategies and framework.
4. The Enterprise Security Work Unit, protects In addition to RSCA, BCA has implemented a Loss
and secures information assets of the Bank, Event Database (LED) and Key Risk Indicator (KRI)
develop the Bank’s ability to deal with system. KRI is a method used to provide an early
emergency situations that threaten the warning signal in the event there is the possibility
business as an ongoing concern, and ensure of increase operational risk within a specific work
that the application of information technology unit. KRI has been implemented in all regional
governance is in accordance with the Bank’s offices, branches and head office work units that
policy. are considered having fairly significant operational
5. The Internal Audit Division, tasked to examine risks. The KRI system was further developed into a
and assess the adequacy and effectiveness of the Predictive Risk Management tools that support unit
risk management processes, internal controls business to detect and respond to an increased risks
and corporate governance. within area of business unit.
6. The Operating Strategy and Development,
assists SKMR in implementing operational risk LED is designed to assist in recording and analyzing
management programs and provides support to cases or events that could lead to an operational loss
all work units related to SKMR programs. so that corrective action can be taken to avoid similar
7. The Work units (business and support units) events from occurring in the future. The purpose
are risk owners responsible for managing risk of the LED is to identify the source and minimize
management in daily operations, and reporting the possible risk of operational losses. LED is also a
operational risk problems and events to the means of operational risk loss data collection used
SKMR. by the Bank to determine the allocation of capital
charges and for monitoring of event that could
Measurement and Identification of Operational Risk lead to further operational losses. LED has been
Implemented in 2002, BCA applies a Risk Self- implemented in all regional offices, branches and at
Assessment (RSA) methodology to identify and the head office.
quantify operational risks across all work units in the
Bank. The main function of the RSA is to cultivate The application of the RCSA, LED and KRI is
a strong risk culture an increase risk awareness supported by the Operational Risk Management
as an important element of risk management. Information System (ORMIS). Currently all branches
Developing a stronger risk is expected to improve and head office units used ORMIS which has been
risk control implementation amongst all employees implemented in all branches and work units of head
in performing their daily activities and subsequently office.
reduce overall risk.
Operational Risk Mitigation
The RSA methodology is further refined into a Risk To mitigate operational risk, the Bank uses the
and Control Self-Assessment (RCSA) model, which following tools:
has been implemented in all branches and head s 0OLICIES PROCEDURES AND LIMITS TO MONITOR
office work units identified as having significant measure and mitigate operational risks;
operational risks. In RCSA methodology, branches s /RGANIZING 2ISK !WARENESS 0ROGRAMS ON A
and work units identify and measure operational regular basis to promote and to increase the risk
risks inherent to their respective work or business awareness culture for all BCA;
units. Based on this process, the work unit determine s #ONSISTENTLY UPDATES POLICIES AND PROCEDURES IN
the controls that must be implemented in order accordance with organizational dynamics and
to mitigate the identified risks. The RCSA model is changes in laws and regulations;
under the coordination of SKMR. s )NTEGRATED AND COMPREHENSIVE "USINESS
Continuity Management Plans to ensure
operational continuity in running the business
and serving customers;
s )NTERNAL CONTROL SYSTEM WHICH IN PRACTICE APPLIES s %VERY DEVELOPMENT PLAN OF NEW PRODUCTS
the segregation of duties principle, the four eyes activities must be approved by the Board
principle, and operates on a rotation system to of Directors and reported to the Board
avoid potential self-dealing and concealment of of Commissioners. This is a part of active
document or possible fraudulent transactions. supervision conducted by the Board of Directors
and the Board of Commissioners;
New Product and Activity Risk Management s 4HE IDENTIlCATION OF RISKS WILL BE CONDUCTED
As the largest private bank in Indonesia, BCA on every product/activity development plan so
provides a wide range of product and/or banking that BCA is able to implement adequate risk
activities to fulfill the needs of customers. In line with mitigation;
recent technological advancements, BCA continues s %VERY NEW PRODUCTACTIVITY SHOULD PASS SEVERAL
to develop new digital products and activities. stages including, planning, development,
implementation, and evaluation;
In managing the risk for new products/activities, s 4HE PRODUCTACTIVITY THAT HAS BEEN IMPLEMENTED
BCA has implemented a system to help ensure will be evaluated to ensure that the product/
the development of new products/activities will activity has reached its target and to be able to
not significantly affect BCA’s risk profile. Risk develop the product/activity further.
management is implemented based on internal
regulations that were compiled in accordance with III.D. Disclosure of Liquidity Risk Exposure and
regulatory requirements. Implementation of Liquidity Risk Management
The authority and responsibility of Board of Directors are delegated to parties below:
Party Authority and Obligations
ALCO Determines policies and strategies regarding liquidity
4HE 2ISK -ANAGEMENT 5NIT Support ALCO in monitoring and calculating liquidity risk
Treasury Division Treasury Division Manage overall operational liquidity of the Bank:
- Responsible for monitoring statutory reserves and ensuring the Bank’s compliance
- Responsible for managing secondary reserves in order to maintain liquidity and
provide income generating opportunities.
Regional Offices and Branche Responsible for managing liquidity risk at the respective regional offices and
branches.
s 2EGISTERING INTELLECTUAL PROPERTY RIGHTS FOR THE s 3ET TARGETS ON BUSINESS ASPECTS WITH REGARD TO
Bank’s product and services as well as securing the current economic situation and forecasts for
ownership of the Bank’s assets, such as right to the coming year by emphasizing the principle of
land and building owned by the Bank, with the prudence, in respect to the capacity/capability
appropriate authority; of BCA and competition trends from banks and
s -ONITORING AN TAKING LEGAL ACTION ON VIOLATIONS non-banks
againts the Bank’s assets, including infringement
of intellectual property rights belonging to BCA; The Bank’s strategy is formulated with reference
s -ONITOR AND ANALYZE CASES BEING PROSECUTED OR to Bank Indonesia and OJK regulations and other
defended in court by BCA; relevant provisions, as well as the potensial impacts
s )DENTIFYING MONITORING ANALYZING AND of strategic risk on the Bank’s capital and the Capital
quantifying potential losses that may arise in Adequancy Ratio (CAR) based on risk appetite, risk
relation to legal cases. tolerance and consideration of BCA’s ability.
III.F. Disclosure of Strategic Risk Exposure and Measurement of Bank’s Business Plan Progress
Implementation of Strategic Risk Management To measure progress in achieving the business plan,
Strategic risk is caused by inaccurate decision making BCA conducts the following activities:
and/or implementation of a strategic plan, and s )DENTIFYING MEASURING AND MONITORING
the inability to anticipate changes in the business strategic risk, as well as compiling quarterly
environment. strategic risk profile reports;
s #OMPILING REPORTS ON THE REALIZATION OF THE
Organization of Strategic Risk Management Bank Business Plan, which includes financial
The Board of Directors provides direction in performance (actual vs. budgeted), realization
the preparation of strategic plans and business of corporate/divisional work program and the
initiatives, as outlined in the blueprint of the realization of branch network development.
three-year Bank Business Plan (RBB) to control the
direction of business activities and maintain the III.G. Disclosure of Reputation Risk Exposures
potential for strategic risk. Furthermore, the Board and Implementation of Reputation Risk
of Commissioners reviews and provides approval Management
of the RBB. The Corporate Strategy and Planning Reputation risk can occur as a result of reduced levels
Division supports the formulation/preparation of the of trust from stakeholders triggered by negative
RBB and monitors its implementation by compiling perceptions of the Bank.
realization reports comparing with business plans
and budgets on a regular basis, including reviewing Organization of Reputation Risk Management
business targets both financial and non-financial in BCA has a strong commitment to manage reputation
nature. risk. To this end, BCA has established the Digital
Services Division that specifically deals with customer
Policies to Identify and Respond to Changes in the complaints by phone, mail, email, and social media
Business Environment 24 hours a day, every day. In handling customer
In order to identify and respond to changes in the complaints, Digital Services Division coordinates
business environment, both external and internal, with other related units, including the Consumer
BCA conducts the following: #ARD $IVISION THE #ONSUMER #REDIT 7ORK 5NIT AND
s 2EGULAR REVIEWS OF THE "ANK "USINESS 0LAN IN the Electronic Banking Services Center, to respond to
accordance with business developments and the potential reputational risk events.
state of the Indonesian economy;
Policies and Mechanisms of Reputation Risk Control s $EVELOPMENT OF BUSINESS CONTINUITY PLAN AND
In order to manage reputation risk, the Bank disaster recovery plan to minimize disruption
implements the following: and speed up the recovery process in the event
s %STABLISHMENT OF PROVISIONS FOR HANDLING of disaster
customer complaints that clearly set the policies, s $EVELOPMENTOF SECONDARY OPERATION CENTER
procedures, and work units that monitor and which is a backup workplace for critical work
report on customer complaints, including the units to maintain BCA’s business continuity (IT
format of reporting submitted to the regulator. Confirmation)
s -ONITORING OF CUSTOMER COMPLAINTS AND REGULAR s )NSTALLATION OF BACKUP SYSTEMS TO PREVENT HIGH
reporting of the results to the head of the risk business failures.
respective work units and specifically to the
Board of Directors. Customer complaint reports III.H. Disclosure of Compliance Risk Exposure
are analyzed and used to support developing a and Implementation of Compliance Risk
systematic complaint handling process. Management
s $EVELOPMENT OF INFRASTRUCTURE THAT INCLUDES Compliance risk arises from the Bank’s failure to
the implementation of appropriate software comply with and/or apply prevailing laws and
and hardware, development of procedures, regulations.
and improvement of work management. The
development of management information Organization of Compliance Risk Management
system infrastructure facilitates monitoring To minimize potential compliance risk, all lines of the
and supports the speed and quality of work organization are responsible for the management of
in monitoring and responding to customer compliance risk in all bank activities.
complaints.
The Compliance, Legal and Risk Management Director,
Reputation Risk Management in Times of Crisis ASSISTED BY THE #OMPLIANCE 5NIT IS RESPONSIBLE FOR
In managing reputation risk in times of crisis, BCA ensuring compliance and minimizing compliance
has performed the following: risk by formulating compliance risk management
s )MPLEMENTATION OF CRISIS MANAGEMENT WHICH policies and procedures as well as monitoring their
includes: IMPLEMENTATION 4HE #OMPLIANCE 5NIT IS INDEPENDENT
- Crisis management policy, which is a from other working units. The Compliance, Legal
strategy to manage crises or events and Risk Management Director reports the results
that disturb service operations and/or to the President Director, which will be presented to
deteriorate BCA’s reputation the Board of Commissioners.
- Crisis management team, which is
responsible for coordinating the crisis 4HE #OMPLIANCE 5NIT IS ALSO RESPONSIBLE FOR THE
management process, including the implementation of the Bank’s Anti-Money Laundering
recovery process AND #OMBATING THE &INANCING OF 4ERRORISM !05 AND
- Crisis communication management 004 PROGRAMS INCLUDING ASSESSING THE RISK OF !05
coordinates crisis communication to BCA and PPT program implementation in accordance
internal and external parties, including with prevailing regulations from the regulators.
the mass media. At all stages of the crisis,
the flow of communication protocols and Business units at head office and branches are the
person in charge for communication have front-line in ensuring all business activities are carried
been set out in accordance with the relevant regulations.
- Crisis management guidelines, which
include emergency response, customer
transaction services during crisis and
emergency conditions
Risk Management Strategies Associated with In order to improve the effectiveness of internal
Compliance Risk control, coordination is maintained between the
BCA has a strong commitment to comply with 2ISK -ANAGEMENT 5NIT THE )NTERNAL !UDIT $IVISION
prevailing laws and regulations and actively takes AND THE #OMPLIANCE 5NIT THROUGH REGULAR MEETINGS
steps to correct any weaknesses. This is in line with and intensive communication. Problems associated
BCA’s compliance risk management strategy, which with internal compliance control, particularly
contains policies to always comply with the applicable in addressing potential compliance risks, are
regulations, foremost through proactive prevention comprehensively assessed, allowing the formulation
(ex-ante) in order to minimize any occurrence of of effective measures.
violations and through curative action (ex-post) as
corrective measures. Implementation of Integrated Risk Management
In accordance with POJK No. 17/POJK.03/2014 dated
Compliance Risk Monitoring and Control 18 November 2014 and OJK Circular Letter No. 14/
To control and minimize compliance risks, BCA has SEOJK.03/2015 of 25 May 2015 on the Implementation
taken the following steps: of Integrated Risk Management for Financial
s )DENTIFYING SOURCES OF COMPLIANCE RISK Conglomerations, BCA has developed Integrated
s #ONDUCTING GAP ANALYSIS ANALYZING THE IMPACT OF Risk Management for Financial Conglomerates.
new regulations on operations, and proposing
adjustments of manuals, internal policies and The implementation of integrated risk management
procedures includes:
s -EASURING AND MONITORING COMPLIANCE RISK 1. Active supervision of BCA financial
regularly and submitting the report to the risk conglomeration by the Board of Directors and
management work unit (SKMR) Board of Commissioners of the main entity
s 3OCIALIZATION OF REGULATIONS AND CONSULTATION ON 2. Adequacy of policies, procedures, and
their implementation determination of integrated risk management
s #ONDUCTING COMPLIANCE TESTS ON THE limits
implementation of provisions 3. Adequacy of the integrated risk identification,
s $EVELOPING A COMPLIANCE MATRIX DIARY AS A measurement, monitoring and control processes
monitoring tool to comply with reporting as well as the integrated risk management
obligations to regulators information system
s -ONITORING SUSPICIOUS lNANCIAL TRANSACTIONS 4. Comprehensive internal control system for the
by using the STIM (suspicious transaction implementation of integrated risk management.
identification model) web-based application,
and developing a system of applications by using BCA has implemented Integrated Risk Management
the latest technology and updated parameters by
to detect suspicious transactions 1. Delegating a director to oversee the integrated
s 3CREENING CUSTOMER DATA AND TRANSACTIONS risk management function
related to the list of terrorist and terrorist 2. Establishing an integrated risk management
organizations (DTTOT) and the list of funding for committee
the proliferation of mass destruction weapons 3. Adjusting the organizational structure of the
(DPPSP) issued by the relevant authority when risk management work unit, including an
opening an account, when the bank conducts integrated risk management function
business relations, and when there is any change 4. Reporting the main entity and members of the
in the abovementioned list. BCA financial conglomeration to the OJK
5. Conducting socialization and coordination with
BCA Financial Conglomerate as a group
6. Delivering the Integrated Risk Profile Report on
a semester basis.
7. Delivering the Integrated Capital Adequacy
Report on a semester basis.
PT BCA SEKURITAS
Active supervision by the board Active supervision by the Board of Commissioners and the Board of Directors is
of Commissioners and the board conducted through the following activities:
of directors s 2EGULAR MEETINGS OF THE "OARD OF #OMMISSIONERS AND THE "OARD OF $IRECTORS
s %STABLISHMENT OF ORGANIZATIONS WITH REFERENCE TO THE $ECREE OF THE #APITAL
Market and Financial Institution Supervisory Agency Number Kep-548/BL/2010
(Bapepam-LK/OJK) Regulation Number V.D.3 concerning Internal Control of
Securities Companies Conducting Business Activities as A Broker-Dealer, comprising:
− Marketing Functions;
− Risk Management Functions;
− Bookkeeping Functions;
− Custodian Functions;
− Information Technology Functions; and
− Compliance Function;
as well as Research Functions outside of the six functions listed above;
s %STABLISHMENT OF THE )NTERNAL !UDIT &UNCTION IN ACCORDANCE WITH /*+ 2EGULATION
POJK.04/2017 of September 26, 2017 on Implementation of Corporate Governance
FOR 3ECURITIES &IRMS !CTING AS 5NDERWRITERS AND "ROKERS
s 4HE "OARD OF #OMMISSIONERS GIVES APPROVAL REGARDING CREDIT FACILITIES ACCEPTED BY
BCA Sekuritas from third parties;
s 4HE "OARD OF #OMMISSIONERS ENSURES MATTERS ON -ONEY ,AUNDERING AND 4ERRORISM
Financing are discussed at Board of the Directors and the Board of Commissioners
meetings;
s 4HE "OARD OF $IRECTORS MAKES DECISIONS REGARDING INTERNAL POLICY
s 4HE "OARD OF $IRECTORS SIGNS ALL REPORTS IN ACCORDANCE WITH #APITAL -ARKET
regulations.
Adequacy of policies and s 0OLICY AND 0ROCEDURES THAT ARE IN LINE WITH #APITAL -ARKET REGULATIONS AND ARE USED
procedures, and determination as basis for developing guidelines for BCA Sekuritas’ business activities;
of limits s "ASIC 2ISK -ANAGEMENT 0OLICY
s 0OLICIES AND PROCEDURES AND DETERMINATION OF LIMITS ARE ADEQUATE AND REGULARLY
reviewed;
s 0OLICIES DERIVED FROM BASIC RISK MANAGEMENT POLICY
Identification, measurement, s 2ISK MANAGEMENT PROCESSES ARE REmECTED IN REGULAR MONITORING OF THE HAIRCUT
monitoring and mitigation effects, customer limits, and customer daily transactions, all of which are reported
processes and risk management regularly;
Information system s 2ISK MANAGEMENT PROCESSES ARE CONDUCTED AND RECORDED IN RISK PROlLE REPORTS EVERY
semester.
Comprehensive internal control )NTERNAL CONTROL OF ALL BUSINESS ACTIVITIES IS CONDUCTED BY )NTERNAL !UDIT 7ORK 5NIT IN
systems accordance with Capital Market regulations.
Disclosure of the Bank’s capital structure (on standalone basis and consolidated) is presented in the audited Consolidated Financial Statements,
note No. 45.
* The information is presented in accordance with Indonesia’s Financial Services Authority Circular Letter No. 43/SEOJK.03/2016 dated September 28, 2016 regarding Transparency and
Publication of Reporting for Conventional Commercial Banks. If the Bank has no transactions of the particular type defined in the Circular, the table is not presented.
Receivables on
Multilateral
Receivables on Loans Secured
Receivables on Development Receivables on
No. Economic Sectors Public Sector by Residential
Sovereigns Banks and Banks
Entities Property
International
Institutions
(1) (2) (3) (4) (5) (6) (7)
Period of December 31, 2019
1 Agriculture, hunting and forestry - 1,267,689 - - -
2 Fishery - - - - -
3 Mining and quarrying - 1,866,471 - - -
4 Manufacturing - 112,389 - - -
5 Electricity, gas and water - 15,807,991 - - -
6 Construction - 802,501 - - -
7 Wholesale and retail trading - 17 - - -
8 Hotel and food & beverage - - - - -
9 Transportation, warehousing and - 2,622,530 - - -
communications
10 Financial intermediary 1,797,622 6,385,074 - 61,976,942 -
11 Real estate, rental and business services - - - - -
12 Public administration, defense and 190,782,802 - - - -
compulsory social security
13 Education services - - - - -
14 Human health and social work activities - - - - -
15 Public, socio-culture, entertainment and - - - - -
other personal services
16 Activities of households as employers - - - - -
17 International institution and other extra - - - - -
international agencies
18 5NDElNED ACTIVITIES - - - - -
19 Non business field - - - - 53,175,116
20 Others 5,637 4,709,477 - - -
Total 192,586,061 33,574,139 - 61,976,942 53,175,116
Receivables on
Loans Secured by Exposures at Sharia
Employee / Retired Micro, Small Receivables on Past Due
Commercial Real Other Assets Based Business
Loans Business & Retail Corporate Portfolio Receivables
Estate !CTIVITY 5NIT IF ANY
Portfolio
- - - - - - -
- - 119 - - - -
- - 7,808 3,146 66 - -
- - 44,994,221 22,492,904 498,229 - -
- - 13,025,739 41,531,869 49,743 55,449,283 -
20,781,468 - 66,730,942 491,768,845 2,493,598 55,975,807 -
Receivables on
Multilateral
Receivables on Loans Secured
Receivables on Development Receivables on
No. Economic Sectors Public Sector by Residential
Sovereigns Banks and Banks
Entities Property
International
Institutions
(1) (2) (3) (4) (5) (6) (7)
Period of December 31, 2018
1 Agriculture, hunting and forestry - 1,306,409 - - -
2 Fishery - - - - -
3 Mining and quarrying - 2,650,651 - - -
4 Manufacturing - 1,081,512 - - -
5 Electricity, gas and water - 13,883,567 - - -
6 Construction - - - - -
7 Wholesale and retail trading - 13 - - -
8 Hotel and food & beverage - - - - -
9 Transportation, warehousing and - 4,051,483 - - -
communications
10 Financial intermediary 2,536,274 5,015,424 - 67,168,112 -
11 Real estate, rental and business services - - - - -
12 Public administration, defense and 148,665,384 - - - -
compulsory social security
13 Education services - - - - -
14 Human health and social work activities - - - - -
15 Public, socio-culture, entertainment and - - - - -
other personal services
16 Activities of households as employers - - - - -
17 International institution and other extra - - - - -
international agencies
18 5NDElNED ACTIVITIES - - - - -
19 Non business field - - - - 45,595,959
20 Others 5,235 8,321,999 - - -
Total 151,206,893 36,311,058 - 67,168,112 45,595,959
Receivables on
Loans Secured by Exposures at Sharia
Employee / Retired Micro, Small Receivables on Past Due
Commercial Real Other Assets Based Business
Loans Business & Retail Corporate Portfolio Receivables
Estate !CTIVITY 5NIT IF ANY
Portfolio
- - - - - - -
- - 23 - - - -
- - 7,708 3,345 87 - -
- - 49,896,164 25,342,047 558,020 - -
- - 11,869,591 35,311,375 58,303 50,255,155 -
17,158,380 - 68,962,851 423,443,625 1,699,385 50,781,680 -
Receivables on
Multilateral
Receivables on Loans Secured
Receivables on Development Receivables on
No. Economic Sectors Public Sector by Residential
Sovereigns Banks and Banks
Entities Property
International
Institutions
(1) (2) (3) (4) (5) (6) (7)
Period of December 31, 2019
1 Agriculture, hunting and forestry - 1,289,235 - - -
2 Fishery - - - - -
3 Mining and quarrying - 1,866,471 - - -
4 Manufacturing - 112,389 - - -
5 Electricity, gas and water - 16,007,991 - - -
6 Construction - 855,006 - - -
7 Wholesale and retail trading - 17 - - -
8 Hotel and food & beverage - - - - -
9 Transportation, warehousing and - 2,643,363 - - -
communications
10 Financial intermediary 1,797,622 6,553,220 - 62,430,417 -
11 Real estate, rental and business services - - - - -
12 Public administration, defense and 192,743,054 - - - -
compulsory social security
13 Education services - - - - -
14 Human health and social work activities - - - - -
15 Public, socio-culture, entertainment and - - - - -
other personal services
16 Activities of households as employers - - - - -
17 International institution and other extra - - - - -
international agencies
18 5NDElNED ACTIVITIES - - - - -
19 Non business field - - - - 53,175,116
20 Others 2,741,918 4,709,477 - - 53,315
Total 197,282,594 34,037,169 - 62,430,417 53,228,431
Receivables on
Loans Secured by Exposures at Sharia
Employee / Retired Micro, Small Receivables on Past Due
Commercial Real Other Assets Based Business
Loans Business & Retail Corporate Portfolio Receivables
Estate !CTIVITY 5NIT IF ANY
Portfolio
Receivables on
Multilateral
Receivables on Loans Secured
Receivables on Development Receivables on
No. Economic Sectors Public Sector by Residential
Sovereigns Banks and Banks
Entities Property
International
Institutions
(1) (2) (3) (4) (5) (6) (7)
Period of December 31, 2018
1 Agriculture, hunting and forestry - 1,306,409 - - -
2 Fishery - - - - -
3 Mining and quarrying - 2,650,651 - - -
4 Manufacturing - 1,081,512 - - -
5 Electricity, gas and water - 13,983,567 - - -
6 Construction - - - - -
7 Wholesale and retail trading - 13 - - -
8 Hotel and food & beverage - - - - 249
9 Transportation, warehousing and - 4,051,483 - - -
communications
10 Financial intermediary 2,536,275 5,015,424 - 67,379,473 -
11 Real estate, rental and business services - - - - -
12 Public administration, defense and 150,181,242 - - - -
compulsory social security
13 Education services - - - - -
14 Human health and social work activities - - - - -
15 Public, socio-culture, entertainment and - - - - -
other personal services
16 Activities of households as employers - - - - -
17 International institution and other extra - - - - -
international agencies
18 5NDElNED ACTIVITIES - - - - -
19 Non business field - - - - 45,595,959
20 Others 5,234 8,321,999 - - 53,559
Total 152,722,751 36,411,058 - 67,379,473 45,649,767
Receivables on
Loans Secured by Exposures at Sharia
Employee / Retired Micro, Small Receivables on Past Due
Commercial Real Other Assets Based Business
Loans Business & Retail Corporate Portfolio Receivables
Estate !CTIVITY 5NIT IF ANY
Portfolio
- - 1,129,400 18 52,434 - -
- - 23 - - - -
Table B.5.a.1. Disclosure of Receivables and Provisioning based on Economic Sectors - Bank Only
Table B.5.a.1. Disclosure of Receivables and Provisioning based on Economic Sectors - Bank Only
Table B.5.a.2. Disclosure of Receivables and Provisioning based on Economic Sectors - Consolidated
Table B.5.a.2. Disclosure of Receivables and Provisioning based on Economic Sectors - Consolidated
Table B.6.a.1. Disclosure of Movements of Allowance for Impairment Losses - Bank Only
Table B.7.a.1. Disclosure of Net Receivables by Portfolio and Rating Category - Bank Only
Rating
Long-Term Rating
Company
Standard and
AAA AA+ to AA- A+ to A- BBB+ to BBB-
Poor’s
Short-Term Rating
BB+ to BB- B+ to B- Lower than B- A-1 A-2 A-3 Lower than A-3
Lower than
Ba1 to Ba3 B1 to B3 Lower than B3 P-1 P-2 P-3 Unrated Total
P-3
BB+(idn) to B+(idn) to Lower than F1+(idn) to Lower than
F2(idn) F3(idn)
BB-(idn) B-(idn) B-(idn) F1(idn) F3(idn)
[Idr]BB+ to [Idr]B+ to Lower than [Idr]A1+ to [Idr]A2+ to [Idr]A3+ to Lower than
[Idr]BB- [Idr]B- [Idr]B- [Idr]A1 [Idr]A2 [Idr] A3 [Idr]A3
idBB+ to Lower than Lower than
idB+ to idB- idA1 idA2 idA3 to idA4
idBB- idB- idA4
(8) (9) (10) (11) (12) (13) (14) (15) (16)
- - - - - - - 159,197,307 192,586,061
- - - - - - - 4,699,618 33,574,139
- - - - - - - - -
Table B.7.a.1. Disclosure of Net Receivables by Portfolio and Rating Category - Bank Only
Rating
Long-Term Rating
Company
Standard and
AAA AA+ to AA- A+ to A- BBB+ to BBB-
Poor’s
Short-Term Rating
BB+ to BB- B+ to B- Lower than B- A-1 A-2 A-3 Lower than A-3
Lower than
Ba1 to Ba3 B1 to B3 Lower than B3 P-1 P-2 P-3 Unrated Total
P-3
BB+(idn) to B+(idn) to Lower than F1+(idn) to Lower than
F2(idn) F3(idn)
BB-(idn) B-(idn) B-(idn) F1(idn) F3(idn)
[Idr]BB+ to [Idr]B+ to Lower than [Idr]A1+ to [Idr]A2+ to [Idr]A3+ to Lower than
[Idr]BB- [Idr]B- [Idr]B- [Idr]A1 [Idr]A2 [Idr] A3 [Idr]A3
idBB+ to Lower than Lower than
idB+ to idB- idA1 idA2 idA3 to idA4
idBB- idB- idA4
(8) (9) (10) (11) (12) (13) (14) (15) (16)
- - - - - - - 134,733,691 151,206,893
- - - - - - - 10,929,404 36,311,058
- - - - - - - - -
Table B.7.a.2. Disclosure of Net Receivables by Portfolio and Rating Category - Consolidated
Rating
Long-Term Rating
Company
Standard and
AAA AA+ to AA- A+ to A- BBB+ to BBB-
Poor’s
Short-Term Rating
BB+ to BB- B+ to B- Lower than B- A-1 A-2 A-3 Lower than A-3
Lower than
Ba1 to Ba3 B1 to B3 Lower than B3 P-1 P-2 P-3 Unrated Total
P-3
BB+(idn) to B+(idn) to Lower than F1+(idn) to Lower than
F2(idn) F3(idn)
BB-(idn) B-(idn) B-(idn) F1(idn) F3(idn)
[Idr]BB+ to [Idr]B+ to Lower than [Idr]A1+ to [Idr]A2+ to [Idr]A3+ to Lower than
[Idr]BB- [Idr]B- [Idr]B- [Idr]A1 [Idr]A2 [Idr] A3 [Idr]A3
idBB+ to Lower than Lower than
idB+ to idB- idA1 idA2 idA3 to idA4
idBB- idB- idA4
(8) (9) (10) (11) (12) (13) (14) (15) (16)
- - - - - - - 163,893,840 197,282,594
- - - - - - - 4,699,618 34,037,169
- - - - - - - - -
Table B.7.a.2. Disclosure of Net Receivables by Portfolio and Rating Category - Consolidated
Rating
Long-Term Rating
Company
Standard and
AAA AA+ to AA- A+ to A- BBB+ to BBB-
Poor’s
Short-Term Rating
BB+ to BB- B+ to B- Lower than B- A-1 A-2 A-3 Lower than A-3
Lower than
Ba1 to Ba3 B1 to B3 Lower than B3 P-1 P-2 P-3 Unrated Total
P-3
BB+(idn) to B+(idn) to Lower than F1+(idn) to Lower than
F2(idn) F3(idn)
BB-(idn) B-(idn) B-(idn) F1(idn) F3(idn)
[Idr]BB+ to [Idr]B+ to Lower than [Idr]A1+ to [Idr]A2+ to [Idr]A3+ to Lower than
[Idr]BB- [Idr]B- [Idr]B- [Idr]A1 [Idr]A2 [Idr] A3 [Idr]A3
idBB+ to Lower than Lower than
idB+ to idB- idA1 idA2 idA3 to idA4
idBB- idB- idA4
(8) (9) (10) (11) (12) (13) (14) (15) (16)
- - - - - - - 136,249,549 152,722,751
- - - - - - - 10,929,404 36,411,058
- - - - - - - - -
Table B.8.a.1.a. Disclosure of Counterparty Credit Risk : Derivative Over the Counter Transaction - Bank Only
1 Interest rate - - - - - - - -
2 Foreign exchange 79,215,299 - - 1,935,596 106,260 4,840,622 - 4,840,622
3 Other - - - - - - - -
Total 79,215,299 - - 1,935,596 106,260 4,840,622 - 4,840,622
1 Interest rate - - - - - - - -
2 Foreign exchange 49,463,713 - - 1,039,955 188,934 2,621,208 - 2,621,208
3 Other - - - - - - - -
Total 49,463,713 - - 1,039,955 188,934 2,621,208 - 2,621,208
Table B.8.a.1.c. Disclosure of Counterparty Credit Risk: Reverse Repo Transaction – Bank Only
Table B.8.a.2.a. Disclosure of Counterparty Credit Risk: : Derivative Over the Counter Transaction - Consolidated
1 Interest Rate - - - - - - - -
2 Foreign Exchange 79,215,299 - - 1,935,596 106,260 4,840,622 - 4,840,622
3 Equity - - - - - - - -
4 Gold - - - - - - - -
5 Metals other than Gold - - - - - - - -
6 Others - - - - - - - -
Total 79,215,299 - - 1,935,596 106,260 4,840,622 - 4,840,622
1 Interest Rate - - - - - - - -
2 Foreign Exchange 49,463,713 - - 1,039,955 188,934 2,621,208 - 2,621,208
3 Equity - - - - - - - -
4 Gold - - - - - - - -
5 Metals other than Gold - - - - - - - -
6 Others - - - - - - - -
Total 49,463,713 - - 1,039,955 188,934 2,621,208 - 2,621,208
Tabel B.8.a.2.c. Disclosure of Counterparty Credit Risk: Reverse Repo Transactions - Consolidated
Table B.9.a.1. Disclosure of Net Receivables by Risk Weight after Credit Risk Mitigation - Bank Only
- - - - - - - -
- - 7,064,962 - - - 8,472,059 677,765
- - - - - - - -
- - 18,716,119 - - - 16,750,909 1,340,073
- - - - - - 15,023,120 1,201,850
- - - - 17,331,545 - 17,331,595 1,386,528
- - - - - - - -
- - 261 64,793,453 - - 48,625,430 3,890,034
- - 5,798,263 - 374,293,244 - 382,369,950 30,589,596
- - - - 309,003 2,178,495 3,577,175 286,174
- - - - 29,550,801 1,022,294 31,084,242 2,486,739
- - 31,579,605 64,793,453 421,484,593 3,200,789 - 523,234,480 41,858,759
- - - - - - - -
- - 175,360 - - - 414,865 33,189
- - - - - - - -
- - 1,040,400 - - - 621,715 49,737
- - - - - - 30,047 2,404
- - - - 2,258,116 - 2,258,116 180,649
- - - - - - - -
- - 9 999,696 - - 749,776 59,982
- - 937,591 - 65,416,035 - 66,776,195 5,342,096
- - - - - 3,694 5,541 443
- - 2,153,360 999,696 67,674,151 3,694 - 70,856,257 5,668,500
- - - - - - - -
- - - - - - - -
- - - - - - - -
- - - - - - - 7,032 563
- - - - - - - - -
- - - - - - - - -
- - - - - - - 7,032 563
- - - - - - - -
- - - - - - - -
- - - - - - - -
- - 4,248,934 - 1,139 - 2,162,359 172,989
- - - - - - - - -
- - - - 401,502 - 401,502 32,120
- - 324,349 25,948
- - 4,248,934 - 402,640 - - 2,888,209 231,057
Table B.9.a.1. Disclosure of Net Receivables by Risk Weight after Credit Risk Mitigation - Bank Only
- - - - - - - -
- - 12,504,478 - - - 10,307,397 824,592
- - - - - - - -
- - 15,281,614 - - - 16,353,729 1,308,298
- - - - - - 13,093,605 1,047,488
- - - - 14,067,840 - 14,067,914 1,125,433
- - - - - - - -
- - 288 67,678,338 - - 50,785,039 4,062,803
- - 5,531,690 - 347,055,148 226,365 352,526,877 28,202,150
- - - - 360,501 1,332,301 2,359,157 188,733
- - - - 28,486,907 617,197 29,412,703 2,353,016
- - 33,318,070 67,678,338 389,970,396 2,175,863 - 488,906,421 39,112,513
- - - - - - - -
- - 1,671,658 - - - 1,207,238 96,579
- - - - - - - -
- - 861,209 - - - 435,759 34,861
- - - - - - 31,647 2,532
- - - - 2,238,854 - 2,238,854 179,108
- - - - - - - -
- - 284 490,456 - - 367,984 29,439
- - 2,159,260 - 42,249,943 107,859 43,865,549 3,509,244
- - - - - 159 239 19
- - 4,692,411 490,456 44,488,797 108,018 - 48,147,270 3,851,782
- - - - - - - -
- - 2,087 - - - 1,044 84
- - - - - - - -
- - 1,877,704 - 204,030 - - 1,286,166 102,893
- - - - - - - - -
- - - - 365,285 7,855 - 382,528 30,602
- - - 149,464 11,957
- - 1,879,791 - 569,315 7,855 - 1,819,202 145,536
Table B.9.a.2. Disclosure of Net Receivables by Risk Weight after Credit Risk Mitigation - Consolidated
- - - - - - - -
- - 7,228,505 - - - 8,613,728 689,098
- - - - - - - -
- - 18,716,201 - - - 16,840,244 1,347,221
- - - - - - 15,035,987 1,202,879
- - - - 17,773,040 - 17,773,090 1,421,847
- - 375,597 - - - 187,799 15,024
- - 261 75,802,912 - - 56,882,524 4,550,602
- - 6,022,953 - 377,395,677 - 385,648,088 30,851,847
- - - - 309,026 2,255,598 3,692,852 295,428
- - - - 29,615,708 1,222,172 31,448,966 2,515,917
- - 32,343,517 75,802,912 425,093,451 3,477,770 - 536,123,279 42,889,863
- - - - - - - -
- - 175,360 - - - 414,865 33,189
- - - - - - - -
- - 1,040,400 - - - 621,715 49,737
- - - - - - 30,047 2,404
- - - - 2,258,126 - 2,258,126 180,650
- - - - - - - -
- - 9 999,746 - - 749,813 59,985
- - 937,591 - 65,412,053 - 66,772,213 5,341,777
- - - - - 3,694 5,541 443
- - 2,153,360 999,746 67,670,179 3,694 - 70,852,321 5,668,185
- - - - - - - -
- - - - - - - -
- - - - - - - -
- - - - - - - 8,417 673
- - - - - - - - -
- - - - 33,610 - - 54,833 4,387
- - - - 33,610 - - 63,249 5,060
- - - - - - - -
- - - - - - - -
- - - - - - - -
- - 4,248,934 - 1,139 - 2,162,359 172,989
- - - - - - - - -
- - - - 401,502 - 401,502 32,120
- - 324,349 25,948
- - 4,248,934 - 402,640 - - 2,888,209 231,057
Table B.9.a.2. Disclosure of Net Receivables by Risk Weight after Credit Risk Mitigation - Consolidated
- - - - - - - -
- - 12,504,478 - - - 10,327,397 826,192
- - - - - - - -
- - 15,386,077 - - - 16,426,454 1,314,116
- - - - - - 13,106,937 1,048,555
- - - - 14,378,364 - 14,378,438 1,150,275
- - 418,428 - - - 209,214 16,737
- - 288 75,839,263 - - 56,905,732 4,552,458
- - 5,714,344 - 351,377,261 226,365 357,014,670 28,561,174
- - - - 361,143 1,408,422 2,473,735 197,899
- - - - 29,312,895 729,584 30,407,271 2,432,582
- - 34,023,615 75,839,263 395,429,663 2,364,371 - 501,249,848 40,099,988
- - - - - - - -
- - 1,671,658 - - - 1,207,238 96,579
- - - - - - - -
- - 861,209 - - - 435,759 34,861
- - - - - - 31,647 2,532
- - - - 2,238,854 - 2,238,854 179,108
- - - - - - - -
- - 284 490,456 - - 367,984 29,439
- - 2,159,260 - 42,238,870 107,859 43,854,476 3,508,358
- - - - - 159 239 19
- - 4,692,411 490,456 44,477,724 108,018 - 48,136,197 3,850,896
- - - - - - - -
- - 2,087 - - - 1,044 84
- - - - - - - -
- - 1,877,704 - 204,030 - 1,287,052 102,964
- - - - - - - -
- - - - 395,952 7,855 413,195 33,055
149,464 11,957
- - 1,879,791 - 599,982 7,855 - 1,850,755 148,060
Table B.10.a.1. Disclosure of Net Receivables and Credit Risk Mitigation Techniques - Bank Only
Table B.10.a.1. Disclosure of Net Receivables and Credit Risk Mitigation Techniques - Bank Only
Table B.10.a.2. Disclosure of Net Receivables and Credit Risk Mitigation Techniques - Consolidated
Table B.10.a.2. Disclosure of Net Receivables and Credit Risk Mitigation Techniques - Consolidated
Table B.13.a.2.b. Disclosure of Off Balance Sheets Commitment/Contingency Receivables Exposures - Consolidated
Table C.2.a. Disclosure of Interest Rate Risk in Banking Book Exposure (IRRBB) - Bank Only
(Currency: Rupiah)
Table C.2.a. Disclosure of Interest Rate Risk in Banking Book Exposure (IRRBB) - Bank Only
#URRENCY 53$
Table C.2.a. Disclosure of Interest Rate Risk in Banking Book (IRRBB) Exposure - Bank as Individual
To mitigate risk, the Bank has set nominal limits for fixed rate loans and banking book securities, IRRBB limits and pricing strategies.
3. The measurement of individual IRRBB is performed monthly using two methods:
a. Measurement based on the changes in the economic value of equity, which measures the impact of changes in interest rates on the
economic value of Bank equity
b. Measurement based on the changes in net interest income, which measures the impact of changes in interest rates on the Bank’s
earnings.
4. The interest rate shock scenario used by the Bank in measuring IRRBB is in accordance with the standard interest rate shock scenario
specified in the Financial Services Authority Circular Letter No. 12/SEOJK.03/2018 concerning the Implementation of Risk Management
and Standard Approach for Risk Measurement of Interest Rate Risk in the Banking Book for Commercial Banks.
The economic value of equity (EVE) method uses six interest rate shock scenarios:
1) Parallel shock up
2) Parallel shock down
3) Steepener shock with a mix of short rates down and long rates up
4) Flattener shock with a mix of short rates up and long rates down
5) Short rates shock up
6) Short rates shock down.
The net Interest Income (NII) method uses two interest rate shock scenarios:
1) Parallel shock up
2) Parallel shock down.
5. The EVE method calculates all cash flow from the principal and interest payments on interest rate sensitive balance sheet positions and
then discounts them with the relevant interest rates.
The Bank does not calculate commercial margins and spread components in the cash flow. EVE is calculated from notional cash flow
multiplied by the base rate when the transaction is discounted at the risk-free rate at the reporting date.
The IRRBB calculation uses the core deposit, which is part of a stable non maturity deposit with a very small change in interest rates
despite significant changes of interest rates in the market.
The Bank identifies the core deposit and non-core deposit of each stable deposit of transactional retail, non-transactional retail and
wholesale.
The placement of core deposit cash flow is carried out by using uniform slotting on time-buckets above one year with the longest
time period for each category of stable deposits, referring to SE OJK No. 12/SEOJK.03/2018 concerning the Implementation of Risk
Management and Standard Approach for Risk Measurement of Interest Rate Risk in the Banking Book for Commercial Banks.
The methodology used by the Bank to estimate the prepayment rate of loans and early withdrawal rates for time deposits employs
historical data from early repayments for fixed interest loans and early redemption deposits in the past year.
The Bank performs add-on calculations for automatic interest rate options on floating-rate mortgage products with the caps feature and
fixed-rate loan commitments by using the Black-Scholes Model.
4HE "ANK MEASURES )22"" FOR SIGNIlCANT CURRENCIES )$2 AND 53$ )N TOTAL )22"" THE MAXIMUM NEGATIVE ABSOLUTE VALUE OF THE TWO
currencies is aggregated
6. The IRRBB calculation result from the EVE method individually as of December 31, 2019 decreased by 0.79% compared to June 30, 2019 -
FROM TO 5NDER THE .)) METHOD AS OF $ECEMBER IT DECREASED BY COMPARED TO *UNE FROM TO
5.43%. This decrease was caused by a tier 1 capital increase by 7.46%, and an increase in core deposits above one year by 12.01%, which
was greater than the increase in reprice assets above one year by 1.66%.
No. Quantitative Analysis
1. Average repricing maturity applied for NMD is 2.9 years.
2. The longest repricing maturity applied for NMD is five years.
Table C.2.b. Disclosure of Interest Rate Risk in Banking Book Exposure (IRRBB) - Consolidated
(Currency: Rupiah)
Table C.2.b. Disclosure of Interest Rate Risk in Banking Book Exposure (IRRBB) - Consolidated
#URRENCY 53$
Period of December 31, 2019
No. (in million Rupiah)
EVE NII
Table C.2.b. Disclosure of Interest Rate Risk in Banking Book (IRRBB) Exposure - Bank as Consolidation
To mitigate risk, the Bank has set nominal limits for fixed rate loans and banking book securities, IRRBB limits and pricing strategies.
3. The measurement of individual IRRBB is performed quarterly by using two methods:
a. Measurement based on the changes in the economic value of equity, which measures the impact of changes in interest rates on the
economic value of Bank equity
b. Measurement based on the changes in net interest income, which measures the impact of changes in interest rates on the Bank’s
earnings.
4. The interest rate shock scenario used by the Bank in measuring IRRBB is in accordance with the standard interest rate shock scenario
specified in the Financial Services Authority Circular Letter No. 12/SEOJK.03/2018 concerning the Implementation of Risk Management
and Standard Approach for Risk Measurement of Interest Rate Risk in the Banking Book for Commercial Banks.
1) Parallel shock up
2) Parallel shock down
3) Steepener shock with a mix of short rates down and long rates up
4) Flattener shock with a mix of short rates up and long rates down
5) Short rates shock u
6) Short rates shock down.
The net interest income (NII) method uses two interest rate shock scenarios:
1) Parallel shock up
2) Parallel shock down.
5. The EVE method calculates all cash flow from the principal and interest payments on interest rate sensitive balance sheet positions and
then discounts them with the relevant interest rates.
The Bank does not calculate commercial margins and spread components in the cash flow. EVE is calculated from notional cash flow
multiplied by the base rate when the transaction is discounted at the risk-free rate at the reporting date.
The IRRBB calculation uses the core deposit, which is part of the stable non maturity deposit with a very small change in interest rates
despite significant changes in market interest rates.
The Bank identifies the core deposit and non-core deposit of each stable deposit of transactional retail, non-transactional retail and
wholesale.
The placement of core deposit cash flow is carried out by using uniform slotting on time-buckets above one year, with the longest
time period for each category of stable deposits, referring to SE OJK No. 12/SEOJK.03/2018 concerning the Implementation of Risk
Management and Standard Approach for Risk Measurement of Interest Rate Risk in the Banking Book for Commercial Banks.
The methodology used by the Bank to estimate the prepayment rate of loans and early withdrawal rates for time deposits employs
historical data from early repayments for fixed interest loans and early redemption deposits in the past year.
The Bank performs add-on calculations for automatic interest rate options on floating-rate mortgage products with a caps feature and
fixed-rate loan commitments by using the Black-Scholes Model.
4HE "ANK MEASURES )22"" FOR SIGNIlCANT CURRENCIES WHICH ARE )$2 AND 53$ )N TOTAL )22"" THE MAXIMUM NEGATIVE ABSOLUTE VALUE OF
the two currencies is aggregated.
6. The IRRBB calculation result from the EVE method for consolidation as of December 31, 2019 decreased by 0.80% compared to that of
*UNE FROM TO 5NDER THE .)) METHOD AS OF $ECEMBER IT DECREASED BY COMPARED TO *UNE
from 5.85% to 5.32%. This decrease was caused by a tier 1 capital increase by 8.41%, and an increase in core deposits above one year by
12.97%, which was greater than the increase in reprice assets above one year by 2.57%.
No. Quantitative Analysis
1. Average repricing maturity applied for NMD is 2.9 years.
2. The longest repricing maturity applied for NMD is five years.
Table C.3. Disclosure of Interest Rate Risk in Banking Book (IRRBB) Exposures
(in million Rupiah)
Period of December 31, 2018
Economic Value
Earning Approach
Approach
(1) (2) (3)
Decrease in net interest income growth due to interest rate increase of 1% (251,285) (3,185)
Increase in net interest income growth due to interest rate decrease of 1% 251,285 3,185
B Liabilities
1. Deposits from customer 650,162,181 85,894,518 7,385,860 1,548,622 1,781,880 553,551,301
2. Liabilities with Bank Indonesia 577 - - - - 577
3. Liabilities with other banks 4,886,119 4,850,019 36,000 100 - -
4. Securities issued 500,000 - - - - 500,000
5. Borrowings - - - - - -
6. Other liabilities 1,072,049 507,611 408,877 148,794 1,622 5,145
7. Others 19,249,912 19,249,912 - - - -
Total Liabilities 675,870,838 110,502,060 7,830,737 1,697,516 1,783,502 554,057,023
B Liabilities
1. Deposits from customer 582,000,403 58,837,955 4,298,119 1,291,990 437,821 517,134,518
2. Liabilities with Bank Indonesia 577 - - - - 577
3. Liabilities with other banks 4,664,541 4,616,292 48,149 100 - -
4. Securities issued 500,000 - - - - 500,000
5. Borrowings - - - - - -
6. Other liabilities 1,160,300 493,935 431,675 191,080 11,445 32,165
7. Others 18,783,183 18,783,183 - - - -
Total Liabilities 607,109,004 82,731,365 4,777,943 1,483,170 449,266 517,667,260
B Liabilities
1. Deposits from customer 49,142,405 5,814,098 137,776 59,526 125,126 43,005,879
2. Liabilities with Bank Indonesia - - - - - -
3. Liabilities with other banks 1,840,568 1,840,568 - - - -
4. Securities issued - - - - - -
5. Borrowings 398 398 - - - -
6. Other liabilities 4,543,957 1,467,563 2,005,587 789,617 207,075 74,116
7. Others 691,210 691,210 - - - -
Total Liabilities 56,218,539 9,813,837 2,143,363 849,143 332,201 43,079,995
B Liabilities
1. Deposits from customer 48,094,548 3,241,993 101,292 11,039 21,355 44,718,869
2. Liabilities with Bank Indonesia - - - - - -
3. Liabilities with other banks 1,839,460 1,839,460 - - - -
4. Securities issued - - - - - -
5. Borrowings 409 409 - - - -
6. Other liabilities 5,047,687 1,546,264 2,294,935 737,742 356,599 112,147
7. Others 637,545 637,545 - - - -
Total Liabilities 55,619,650 7,265,672 2,396,227 748,781 377,954 44,831,016
B Liabilities
1. Deposits from customer 655,651,603 91,000,204 7,741,238 1,627,139 1,731,720 553,551,301
2. Liabilities with Bank Indonesia 577 - - - - 577
3. Liabilities with other banks 4,880,218 4,844,118 36,000 100 -
4. Securities issued 1,847,523 - - - 758,006 1,089,517
5. Borrowings 2,262,496 - 148,286 775,000 1,089,397 249,813
6. Other liabilities 1,072,249 507,811 408,877 148,794 1,622 5,145
7. Others 22,717,533 22,717,533 - - - -
Total Liabilities 688,432,200 119,069,667 8,334,401 2,551,033 3,580,745 554,896,353
B Liabilities
1. Deposits from customer 586,836,754 63,488,681 4,590,542 1,174,555 448,458 517,134,518
2. Liabilities with Bank Indonesia 577 - - - - 577
3. Liabilities with other banks 4,655,795 4,618,195 37,500 100 -
4. Securities issued 839,735 100,000 - 239,735 - 500,000
5. Borrowings 1,948,645 175,000 122,500 1,220,000 200,000 231,145
6. Other liabilities 1,160,499 494,134 431,675 191,080 11,445 32,165
7. Others 21,767,534 21,767,534 - - - -
Total Liabilities 617,209,540 90,643,545 5,182,217 2,825,470 659,903 517,898,405
B Liabilities
1, Deposits from customer 49,139,708 5,811,401 137,776 59,526 125,126 43,005,879
2, Liabilities with Bank Indonesia - - - - - -
3, Liabilities with other banks 1,840,568 1,840,568 - - - -
4, Securities issued - - - - - -
5, Borrowings 69,797 69,797 - - - -
6, Other liabilities 4,657,206 1,580,812 2,005,587 789,617 207,075 74,116
7, Others 706,678 706,678 - - - -
Total Liabilities 56,413,957 10,009,256 2,143,363 849,143 332,201 43,079,995
B Liabilities
1, Deposits from customer 48,091,550 3,238,995 101,292 11,039 21,355 44,718,869
2, Liabilities with Bank Indonesia - - - - - -
3, Liabilities with other banks 1,839,460 1,839,460 - - - -
4, Securities issued - - - - - -
5, Borrowings 144,252 72,330 - - 71,922 -
6, Other liabilities 5,095,798 1,594,375 2,294,935 737,742 356,599 112,147
7, Others 653,914 653,914 - - - -
Total Liabilities 55,824,974 7,399,074 2,396,227 748,781 449,876 44,831,016
NSFR (%)
Quarter I Quarter II Quarter III Quarter IV
(1) (2) (3) (4) (5)
Period of 2019
Bank Only 157.87 158.33 155.09 157.71
Consolidated 156.80 157.76 155.05 157.39
Business Support
HUMAN
RESOURCES
In today’s digital era, fast technology development and Recruitment Initiative with Focus on Quality
changes in customer behavior influence many aspects of To recruit the best talent, BCA undertakes recruitment
the organization, including human resource that play initiatives such as holding campus hiring or creating
an important roles in sustaining the Bank’s business job fairs to search for the best graduates from various
performance. BCA is committed to develop highly universities in Indonesia and overseas. We actively
competent and agile human resources in line with today’s introduce our corporate profile and share working
dynamic business environment. experience with students at different universities.
Additionally, the bank accepts student visits and provides
In accordance with its long term strategy, BCA has opportunities for students to undertake internship
taken several strategic initiatives in human resource programs.
management, amongst other to develop a high quality
workforce, prepare succession planning, strengthen Face-to-face interaction with university students are
competencies based on the Bank’s needs, and implement conducted from time to time. One example is through
good governance. BCA constantly instills corporate the SAPA BCA program (BCA fun and smart sharing),
culture and values at all levels of employees as a which provides an overview about the Bank’s working
foundation to build a stronger organization. We wish to atmosphere. The program allows participants to
continue to become the employer of choice among other learning the process of making digital applications for
best companies in Indonesia. banking products, gaining knowledge about the use of
information technology, and experiencing to work as a
business analyst.
BCA has used an online recruitment system that provides Training and Development for Competent Human
information relating to career opportunities in the bank, Resources
process of job application, and the result of early stage Suitable training and development programs are
of selection process. Furthermore, the Bank continues developed to promote highly capable human resources
to strengthen its branding through social media to that match the organization’s needs. BCA formulated
attract interests from people who are searching for job its HR development program, covering the trainee,
opportunity in the banking sector. Starting in the second onboarding, and specialized programs that provide
semester of 2019, BCA started to roll out a referral relevant technical skill, and behavioral aspect. These
program by internal employees. The Bank recruited a initiatives are designed to optimize job performance
total of 1,483 new employees during the year. by employees and to prepare them for higher career
development.
In addition, the Bank offers ‘Bakti BCA’ internship
program to high school, diploma and undergraduate
students to be trained as tellers and customer services in
the branches.
Business Support
HUMAN RESOURCES
Through its comprehensive trainee development Learning activities are mostly carried out at the BCA
program, BCA builds the competencies of its prospective Learning Institute, which is equipped with various facilities
employees, among others, in the areas of relationship and infrastructure, classrooms, galleries, and an educative
officers, credit analysts, operations and IT. The Bank’s HR library. We create a dynamic, fun and comfortable
trainee program pays attention to nurturing a culture environment in our learning facilities. The Bank also has
of innovation and engagement as a foundation to regional learning centers in eight major cities outside
collaborate and perform their duties and responsibilities the Greater Jakarta area, which are integrated with the
for fulfilling customer needs. Learning Institute.
During the onboarding period, new employees will have Career Development and Preparing Future
to participate in an induction program. It elaborates BCA’s Leaders
values, culture, organizational structure, regulations and Sustainable leadership through smooth succession plan
other related matters. The Bank upholds the importance is essential in preserving corporate performance and
of corporate values and culture through mentoring business growth. Therefore, BCA has designed a special
programs for future generation. The objective is to program targeted key talents within the bank. During
share knowledge, values, and experiences from senior 2019 its implementation was:
individuals to junior employees.
1. Career development program, which is a prerequisite
In designing and preparing effective training modules, program designed for employees who are in the
BCA adopts the ADDIE (analysis, design, development, process of being promoted to a higher level
implementation and evaluation) model. The training 2. Leadership development program, is an accelerated
modules can be delivered to participants through in-class program for key talents to develop leadership
training or e-learning base such as video learning, podcasts and technical skill. We designed a comprehensive
and e-books. BCA also uses the gamification model, an curriculum learning method, combining in-class
innovative approach to promote creativity among the materials, on-the-job training, coaching and sharing
participants. In 2019, the Bank held 2,272 classes for experience from best practices and top leaders.
248,738 training days with a total of 67,548 participants, 3. Executive education program are developed with
supported by 10,535 internal instructors. BCA’s e-learning reputable local or foreign universities to provide
had 280 modules divided into 12 categories and 36,641 best practices, learning experiences and enhance
users. personal networking.
4. Master degree scholarships, are provided for
selected employees to study for magister degree in
collaboration with various leading universities.
The Preparation for Future Leaders is one of many BCA has created community platforms to share various
initiatives carried out in 2019. To fulfill short term needs information regarding latest innovations internally or
including succession plan of retired managers, BCA outside the organization through BCA open source (BOS),
conducted enrichment and acceleration programs for Innovtalk and Data Community. BOS is a knowledge
a group of selected assistant and deputy managers. For sharing forum for employees at managerial level aiming
the longer term, the Bank performed various career to broaden strategic knowledge about leadership and
development programs to prepare prospective successors related matters. Carried out in a relaxed and pleasant
for managerial positions. atmosphere through face-to-face forum or media
streaming or video conferencing, Innovtalk shares many
In 2019, as much as 1,727 employees have completed topics about innovations. Lastly, the Data Community
the BCA career development program. These potential is a knowledge sharing forum regarding data analytics,
candidates were identified through a robust panel involving internal and external speakers.
assessment system. Furthermore, the selected individuals
had to take special designed education program and To stimulate an innovation culture within the
continued with ongoing self-development courses to organization, BCA convenes the annual event of BCA
prepare themself for higher career path. Innovation Award. Since 2014, the program has been held
as an event where employees can express ideas and as a
To ensure the availability of highly competent employees, training ground for competing in the area of innovation.
BCA performs various educational courses such as the BCA also participates in many national and international
bankers and the Management Development Program competitions related to innovation and improvement,
(MDP). High standards of qualification are set for such as TKMPN (Temu Karya Mutu dan Produktivitas
the employees who will participate in a combined of Indonesia), IQC (Indonesia Quality Convention) dan
classroom training, on the job training, and real work ICQCC (International Convention on QC Cycle). The Bank
assignment within BCA. received several gold and platinum awards, the highest
price for these events.
Developing Digital Competencies and an Innovative
Culture As a reflection of our commitment to share knowledge
In the era of digitalization, human resources need to and insights for the benefits of business community
be prepared and equipped with competencies in line and Indonesian people in general, BCA Learning Service
with current business developments. During 2019, BCA (Bakti BCA Foundation) again conducted the Indonesia
conducted number of trainings in the area of design Knowledge Forum (IKF). It was the eighth IKF event
thinking, UI/UX, data analytics, machine learning, optimum which promoted the theme of Nurturing Mindset
work approach and agile leadership. Additionally, for The Next Era of Capital Culture. The event was
equipped with proper trainings, the leaders are expected attended by more than 38 inspirational speakers, and
to adopt and implement the scrum methodology, which was also supported by a series of exhibitions promoting
emphasizes on agility and collaboration. knowledge and technology development. The event is
expected to provide valuable insights and become one
stop knowledge solution for the attendees to apply in
their organizations.
Business Support
HUMAN RESOURCES
Business Support
HUMAN RESOURCES
Employee by Seniority
2019 2018 2017
≤ 1 Year 1,842 1,177 1,712
> 1 – 5 Year 5,985 6,967 7,048
> 5 – 10 Years 3,864 2,626 1,802
> 10 – 15 Years 841 773 621
> 15 – 20 Years 1,436 1,712 1,936
> 20 Years 10,821 11,686 12,320
Total 24,789 24,941 25,439
Employee by Age
2019 2018 2017
≤ 25 Years 2,812 2,740 3,387
> 25 – 30 Years old 6,121 6,128 5,706
> 30 – 35 Years old 2,762 2,060 1,629
> 35 – 40 Years old 1,007 1,203 1,595
> 40 – 45 Years old 3,167 3,712 4,278
> 45 – 50 Years old 5,078 5,375 5,429
> 50 Years old 3,842 3,723 3,415
Total 24,789 24,941 25,439
Employee by Status
2019 2018 2017
Permanent 23,211 23,833 24,343
Non Permanent* 1,578 1,108 1,096
Total 24,789 24,941 25,439
* including contract employee, probationary and trainee
Employee Training
2019 2018 2017
Number Number Number of Number Number Number of Number Number Number of
of Classes of Days Participants of Classes of Days Participants of Classes of Days Participants
Managerial Leadership &
642 63,968 19,923 706 58,656 22,973 617 43,598 18,082
Personal Development
Credit Management 200 30,788 5,261 179 22,721 4,111 115 7,240 2,624
Risk Management
40 822 481 39 831 511 21 635 437
Certification Program
Sales 189 9,841 6,372 123 7,443 3,840 118 6,730 4,004
Service 144 8,619 6,429 93 5,812 4,129 25 1,718 1,350
Operations & Information
861 123,706 21,285 835 110,200 24,152 904 122,056 22,404
Technology
Other 196 10,994 7,797 30 1,850 732 168 10,448 7,929
Total 2,272 248,738 67,548 2,005 207,513 60,448 1,968 192,425 56,830
Business Support
NETWORK AND
OPERATION
Extensive Branch and ATM Network Branch expansion is carried out primarily in locations with
BCA’s operation throughout Indonesia is supported by high business activities and in fast growing regions, and
more than 1,200 branches, 17,000 ATMs, hundreds of the Bank continues abiding to the zoning regulations for
thousands of EDC, as well as reliable internet banking branch openings. At the end of the year we had 1,256
and mobile banking channels. The Bank’s comprehensive branch offices consisting of 139 main branch offices, 837
network provides transaction banking services to more sub-branch offices, and 244 cash offices. In addition to
than 21 million customer accounts. the branch offices, 57 BCA Express and 22 functional
offices also form part of our network.
BCA’s branch network remains essential in building
relationships with customers and serving large value BCA also operates a few hybrid offices, a combination
transactions. Although the number of branch transactions of conventional branches and digital “MyBCA” outlets.
is relatively small, they still capture about 50% of total With the combined operation, customers can still access
transaction value. Therefore, the Bank continues to be banking services even after the office hours of the branch.
selective in branch expansion, and prioritizes a more In 2019, MyBCA outlets could be found in 10 locations in
efficient format such as BCA Express which is a new malls throughout Jakarta, Serpong and Yogyakarta.
digital banking concept that combines digital services
with a limited number of bank officers.
Business Support
NETWORK AND OPERATION
Our most recent branches have been designed in more Through the HaloBCA call center, the Bank provides
compact and efficient format such as cash offices and customer assistance and receives customer suggestions
BCA Express outlets. This allows the Bank to get closer to and complaints. Recently HaloBCA has been transformed
customers at populous places such as commercial areas, into a digital banking service center to integrate the
public transport stations, and campuses. contact center with a set of digital touch points. These
include: MyBCA services (video calls), BCA Express network
BCA is gradually replacing conventional ATM machines (compact & portable branch), an online account opening
with cash recycling machines (CRM) that allow customers service, a chat service through website and social media,
to deposit and withdraw cash at the same machine. In and SOLA (online solution assistant service agents).
2019, the number of CRM ATMs grew by 1,345 units to SOLA consists of a group of trained agents who perform
6,940, making up 38.7% of BCA’s total ATM machines. their services through various communication facilities
CRMs have been demonstrated to improve operational including phone calls, emails, chat platforms, and social
efficiency and reduce cash handling costs. media.
Quality Services For Customers In 2019, SOLA supported the Service Model
BCA is committed to providing quality customer service Implementation (SMILE) project, a new service model
and instilling a service culture through the SMART whereby dedicated staff are assigned to specific
SOLUTION program. The program has been running customer segments. SOLA agents serve mass market
consistently since 2010 and is a development of its segments. SOLA agents are focused on building customer
predecessor, SMART, which was first introduced in 2001. relationships, performing customer acquisitions and
SMART stands for Sigap (active), Menarik (attractive), deepening engagement, as well as solving customers’
Antusias (enthusiastic), Ramah (friendly), and Teliti problems. Products offered by SOLA include mortgage
(thorough), and focuses on service excellence. The loans (KPR), working capital loans (KMK), vehicle loans
SOLUTION component was later introduced to add the (KKB), e-channel facilities, current accounts, priority
principles of Simak (attentiveness), Open-mindedness, banking, credit cards, and payroll.
Lengkap (completeness), Utamakan kebutuhan nasabah
(prioritization of customers), Telling-solutions, Initiative, BCA has developed digital relationship officers (DRO) for
and ON-time follow-up. customers who open accounts through digital channels
(BCA Mobile and MyBCA through video banking). The
These new additions emphasize the importance of DRO will contact customers regularly under the 222
meeting customer needs and providing high quality concept (two days, two weeks and two months) to keep
financial solutions that help the Bank build close close contact with customers to gain trust and build
relationships with customers as well as strengthening better relationships. BCA has 51 DRO agents and this will
customer engagement. continue to grow in line with the increasing number of
online accounts being opened in 2020.
BCA constantly improves the quality and competencies
of its relationship officers, tellers and customer officers
through various training and skill development
programs related to product and service knowledge, and
relationship building capabilities. This is to enable the
provision of total solutions to customers, not only solving
their problems, but also increasing engagement with
them, ultimately building customer loyalty.
BCA pays attention to the importance of the customer BCA is always improving the competence of its human
experience, through service offerings that meet customer resources, providing them with devices and tools that
needs. As more banking transactions are performed utilize the latest technological developments, to support
through digital channels, the Bank is committed to the provision of suitable financial solutions in line with
strengthen the capacity and capabilities of contact center customers’ needs.
services in offering banking solutions, handling customer
complaints, and providing customers with information on
its facilities, products, and services.
Business Support
INFORMATION
TECHNOLOGY
Investment in technology is also a way to improve The IT department collaborates with business units to
operational efficiency through automation. In stages, develop automation to simplify and speed up business
BCA is developing a future branch concept with self- processes. One of the major projects in this area is
service capabilities and an automated/centralized back the building of an integrated and end-to-end loan
office, allowing customers to perform faster banking management system. This covers: loan applications, risk
transactions. The future branch offers various services assessment, collateral analysis, credit process monitoring,
such as self-service cash deposits/withdrawals, mobile or performance monitoring and loan repayment.
internet banking registration, credit card applications
and inquiries of transaction/account details. Tellers The integrated loan system is being built in stages and
and customer service officers (CSOs) are equipped with designed to operate in a paperless, automated and
machine assistance, tools and digital applications to centralized manner. Optical character recognition,
increase efficiency. artificial intelligence, and robotic process automation
(RPA) are among the latest technologies to be adopted
for this strategic initiative.
Business Support
INFORMATION TECHNOLOGY
The Bank expects the system will improve the turnaround The Bank strengthens its capabilities to protect data and
time of loan origination and improve customer service maintains hygiene on its IT systems, including prevention
levels. of fraud and cyber-crime threats. BCA is ISO 27001
certified for data security management systems across its
Strengthening IT Infrastructure Capabilities network and data centers.
High quality transaction banking services require a
versatile IT infrastructure. BCA has developed a series of The implementation of IT security policies in all
initiatives to strengthen the capacity and capability of IT branches and head office is regularly assessed to ensure
infrastructure to meet business and operational needs. the application of IT security practices are within the
agreed framework. Moreover, BCA has a special security
In 2019, BCA undertook several IT system upgrade projects monitoring center dedicated to surveillance of potential
to increase service speed, reliability, security and flexibility. threats and attacks on the Bank’s IT system, both internally
The projects are linked to the implementation of the agile and externally.
organization concept and the Scrum framework. These
projects were performed through collaboration between With the fast-growing number of digital channel
software developers and IT operations. transactions, BCA is strengthening the security of these
platforms by leveraging machine learning and artificial
Development projects adopt an integrated and automated intelligence technology that can trigger early detection
process from development through to execution. This is of anomalies in data traffic. BCA also equips the internet
to ensure that the system upgrade is built, tested and banking channel KlikBCA with a system that is capable
operated in a faster, more reliable way. of detecting malware originating from customer access
points.
During the year, BCA refined its IT organization structure,
held human resources skill improvement programs, BCA operates data loss prevention (DLP) tools and
and instilled an innovative and agile culture. The IT processes to ensure sensitive data is not lost, misused or
department is continuously empowered through a variety accessed by unauthorized users. In ensuring secure access
of training activities in Indonesia and overseas, as well for applications with direct exposure to the internet,
as by attending technology related events. In 2019, the strong security systems are in place by way of applying a
Bank continued to roll out the Scrum training program to two-factor authentication procedure. For employee email
promote an agile working culture in response to business access through mobile devices, a new security system has
dynamics. Selected staff hold professional licenses as been in place since 2019 by installing secured email apps
Scrum masters. on employee’s mobile devices.
Future Development Plans One strategic plan for BCA IT is to use of big data analytics
BCA has witnessed an exponential increase in the when developing product and service innovations to
number of transactions through digital channels, and this stay relevant to evolving customer needs. The bank also
trend is expected to continue in line with technological aims to increase productivity and reduce human errors
developments and shifts in customer behavior. With in business processes by encouraging automation for
these dynamics, there are opportunities for business manual or repetitive work.
and operational process improvements focusing on
automation, integration and data-driven analysis to Fostering sensitive data security will be another focus
sustain business growth in the long run. for BCA in 2020. The Bank will enhance the use of
machine learning and artificial intelligence technology to
Given increasing ecosystem interconnectivity, BCA uses protect network exposure and customer and transaction
API to integrate services with business partners; in line information through detecting data pattern anomalies.
with its open platform strategy. This initiative enables For further IT security defense, BCA will develop antivirus
the Bank to collaborate with partners in e-commerce and software for mobile devices and an algorithm-based next
fintech to tap into potential business opportunities. API generation antivirus tool specifically designed for its
also provides connectivity with the regulators for various branches.
compliance purposes.
OVERVIEW OF MACROECONOMICS
AND THE BANKING SECTOR
Amid the vulnerable global lighter version of Quantitative Easing (QE-lite), to ease
economic condition in 2019, the liquidity condition. China’s central bank (PBoC) eased
its reserve requirement ratio (RR) by 150 bps, while the
Indonesia reported GDP European Central Bank (ECB) lowered its deposit facility
growth of 5.0%, relatively rate by 10bps.
manufacturing products. This uncertainty was further Source: Central Bureau of Statistics
Inflation and BI 7-day (Reverse) Repo Rate (%) Indonesia’s stable economic growth came as a result
of the sound monetary and fiscal policies adopted by
7%
the government and regulators in 2019. Fiscally, the
BI 7-day (Reverse) Repo Rate 6.00 6.00
6%
5.50
5.75 5.50 government ensured the level of private consumption
5.25 5.25
5.25
5% 4.75 4.75 4.75 could be maintained through the provision of a subsidy
5.00
4.17
4.37 4.25 4.25 and social spending support for the low income segment.
3.60 3.88 Inflation
4% 3.58
3.21
3.58 3.41
3.12 3.13 3.28
3.49 On the monetary front, Bank Indonesia (BI) was actively
3.61 3.13
3%
3.02
3.30 3.25
2.83
involved in efforts to control inflation and to preserve
2.79 2.88 2.72
2.57 Rupiah stability. The Financial Services Authority (OJK)
2%
Apr-16 Aug-16 Dec-16 Apr-17 Aug-17 Dec-17 Apr-18 Aug-18 Dec-18 Apr-19 Sep-19 Dec-19
played an important role in maintaining the country’s
Source: Central Bureau of Statistics and Bank Indonesia
economy and financial industry stability by launching
several policies and regulations, amongst others to
strengthen the banking and property sectors.
By the end of the year, the inflation was contained at a Banks remained cautious on the sector liquidity, as
rate of 2.7%, and the Rupiah closed at Rp13,866/USD. suggested by a LDR of 94.4% as of December 2019.
Meanwhile, BI lowered its 7-Day Reverse Repo Rate Competition for funding persistently arises not only from
gradually to 5.00% at end of year, a 100 bps decrease banks, but also from government bonds issuances that
from 2018. This was consistent with the decline in Fed offer attractive returns.
rates, and in anticipation of the slowdown in economic
growth affected by the downturn in the global economy. Amid declining interest rates, Indonesian bank
profitability grew by 4.3% in 2019, a decrease from
BI also reduced the banking sector’s reserve requirement 14,3% in the previous year. Net interest margins dropped
twice during the year by a total of 100 bps to 5.5%. This by 20 bps to 4.9% on the back of a declining interest rate
is expected to ease the sector’s liquidity condition and environment, and NPL rose by 10 bps to 2.5%. Capital
stimulate economic growth. remained sound with a CAR ratio of 23.4%, relatively
stable when compared to 2018.
Banking Sector Overview
During 2019, Indonesia banking sector growth was Looking ahead to 2020, the Indonesian banking sector
relatively decent with concerns over asset quality. The is to remain optimistically cautious, given the trend of
sector’s assets grew by 6.1%, or Rp494.6 trillion, from the moderate worldwide economy growth. Domestically,
previous year, supported by growth in third party funding, similar challenges are projected to linger until the first
which rose by Rp368.2 trillion to Rp5,998.6 trillion. semester of 2020, such as tighter liquidity, declining
asset quality, intensified competition from fin-tech and
Time deposits increased 3.9% to Rp2,587.6 trillion, e-commerce players, and the latest being the global
contributed 43.1% to third party funds. Current accounts corona virus outbreak.
and savings accounts grew by 11.5% to Rp1,465.8 trillion
and 6.6% to Rp1,945.2 trillion, respectively. However, after witnessing a safe general election in 2019,
the completion of several strategic infrastructure projects,
On the other hand, banking sector loans recorded a modest in addition to the benefit of growing middle income and
increase of 6.1%. This was driven by the construction, young demography, BCA believes that Indonesia offers
household and manufacturing sectors. Working capital ample room for future economic growth.
loans represented 45.9% of total bank loans, while
investment loans and consumer loans contributed 26.4%
and 27.7%, respectively to this total.
5,998.6
5,617.0
ASSETS
BCA had total assets of Rp919.0 trillion at end 2019, growing 11.4% from Rp824.8 trillion in 2018. Loans posted the
largest increase at Rp48.8 trillion or 9.1% and contributed 51.8% to total asset growth.
Most of the remaining assets were placed in marketable Current accounts at other banks were Rp10.5 trillion,
securities in the form of government bonds and short- growing by 23.8%, with the majority placed in reputable
term instruments, which are both liquid and low risk. banks overseas.
The earning assets portfolio represented 89.1% of total
assets, posting an increase of 11.5% to Rp818.7 trillion PLACEMENT WITH BANK INDONESIA AND OTHER
compared with a year before. BANKS
Placement at Bank Indonesia and other banks reached
CASH, CURRENT ACCOUNTS AT BANK INDONESIA Rp30.9 trillion, relatively stable compared with Rp31.7
AND CURRENT ACCOUNTS AT OTHER BANKS trillion in 2018. The majority of the placements was in
Cash and current accounts at Bank Indonesia were Rp73.3 Bank Indonesia term deposits as one of the short term
trillion at the end of 2019, expanding by 12.4% from the instruments available in the market (less than three
previous year. Cash grew 17.2% to Rp25.4 trillion and month placement).
triggered an increase in the ratio of cash to total third
party funds to 3.6%. Current accounts at Bank Indonesia
reached Rp47.9 trillion, an increase of 10.0%, equivalent
to Rp4.4 trillion from a year before, in line with the
growth in third party funds.
SECURITIES
(in billion Rupiah)
Increase / (decrease) 2019 Increase / (decrease) 2018
2019 2018 2017
Nominal % Nominal %
Investment Securities 142,983 109,081 131,091 33,902 31.1% (22,010) -16.8%
SBBI, SDBI & SBI Sharia 30,287 20,153 35,587 10,134 50.3% (15,434) -43.4%
Government Bonds 80,174 58,327 70,426 21,847 37.5% (12,099) -17.2%
Other Securities 32,522 30,601 25,078 1,921 6.3% 5,523 22.0%
Securities Purchased under Agreements to 9,576 9,213 9,259 363 3.9% (46) -0.5%
Resell
Total 152,559 118,294 140,350 34,265 29.0% (22,056) -15.7%
Overall, BCA’s loan market share reached 10.4%, an increase from 10.2% in 2018. This was consistent with the Bank’s
higher loan growth compared to the industry average.
The Bank recorded positive loan growth in all business the most affected by macro conditions. Mortgage
segments. The corporate segment accounted for 40.5% growth decelerated from 7.9% in 2018 to 4.2% in 2019,
of total BCA loans, with total exposure of Rp238.5 trillion, affected by low in new bookings for the past two years.
growing by 11.8% from Rp213.4 trillion in 2018. Vehicle loans decreased significantly by 8.8% compared
with positive growth of 4.4% the previous year. Lower
Corporate growth was particularly due to the increase in automotive sales put pressure on vehicle loan growth
loans for the financial service and infrastructure sectors during the year. BCA actively conducted various events
such as electricity, toll road and telecommunication such as BCA Expoversary, offering various attractive
projects. Loans in the commercial and SME segment promotions and competitive rates, as initiatives to
grew by 12.8% to Rp214.2 trillion, and represented support consumer loans.
36.4% of total loans. This was due to the optimization
of commercial business centers and SME centers in large Loans Based on Purpose
cities in Indonesia. The growth in working capital loans Working capital credit was the largest contributor to
was the largest contributor to growth in the commercial loans based on purpose at 47.4% of BCA’s total loans.
and SME segment, particularly, chemical materials & Investment and consumer loans accounted for 29.5% and
plastic, the building and construction and distribution 22.6% of total loans, respectively.
sector, retailers & department stores .
Loan growth was particularly supported by rising investment loans, which increased by Rp24.8 trillion, growing by
16.7% from Rp148.2 trillion in 2018, particularly from the infrastructure sector in the industry of power plants and toll
roads. Loans to the infrastructure sector were a low proportion of 6.8% of total loans. Working capital loans expanded
by 9.0% to Rp278.4 trillion, particularly supported by the growth in financial service sector and consumer financing.
Loans Based on Industrial Sector In general, loan composition in 2019 was relatively stable
In managing concentration risk, BCA consistently compared with the previous year. The top 10 loans based
diversifies its loans to various sectors, particularly those on industrial sector accounted for 55.8% of total business
with strong growth prospects and performance. loans, whereas each industry had a maximum exposure of
less than 10% of total business loans.
Top 10 Industry Sectors in Corporate, Commercial and SME Segment (based on the Bank’s internal classification)*
2019 2018 2017
Financial Services 7.8% 8.0% 5.6%
Plantation and Agriculture 7.4% 7.5% 7.9%
Building Material and Other Construction Related 6.7% 6.7% 6.8%
Distributor, Wholesaler and Retailer 6.2% 6.6% 7.6%
Properties and Construction 5.4% 5.2% 5.0%
Automotive and Transportation 5.1% 5.0% 5.7%
Food and Beverages 4.4% 4.5% 4.9%
Textile and Garment 4.3% 4.5% 4.5%
Power Generation 4.3% 3.7% 4.0%
Chemicals and Plastics 4.2% 4.2% 4.4%
Total 55.8% 55.9% 56.4%
3.1%
3.0%
1.9% 1.9%
1.8%
1.6%
1.4% 1.5%
1.4% 1.4%
1.3% 1.2%
1.1% 1.1% 1.1%
1.0% 1.0% 1.0%
0.9%
0.6%
In 2019, BCA wrote off Rp2.9 trillion in loans, an increase of Rp0.4 trillion from a year before. Some 47.9% or Rp1.4
trillion of the total write-offs came from the consumer segment, particularly credit card and vehicle loans. Write-offs in
the commercial segment were Rp0.7 trillion and contributed 25.4% to total written-off loans, particularly property and
construction loans.
BCA allocated an additional allowance for impairment losses on loans of Rp4.3 trillion, bringing total loans impairment
allowance to Rp14.9 trillion. By year end, the allowance was 2.5% of total loans with an ample NPL coverage ratio at
189.2%.
Movement of Allowance for Impairment Losses on Loans Receivable (in billion Rupiah)
Increase / (decrease) 2019 Increase / (decrease) 2018
2019 2018 2017
Nominal % Nominal %
Beginning Balance 13,569 13,244 12,505 325 2.5% 739 5.9%
Beginning balance of new acquired Subsidiary 5 - - 5 na - na
Addition of allowance during the year 4,269 2,645 1,832 1,624 61.4% 813 44.4%
Loans written-off during the year (-/-) 2,952 2,498 1,334 454 18.2% 1,164 87.3%
Recoveries on loans previously written-off 31 147 235 (116) -78.9% (88) -37.4%
Exchange rate differences (16) 31 6 (47) -151.6% 25 416.7%
Ending Balance 14,906 13,569 13,244 1,337 9.9% 325 2.5%
BCA proactively offers resolutions to customers with cash BCA always adopts prudential banking principles to keep
flow difficulties in meeting their due loans. Selective and the loan quality and repayment capacity of customers
customized restructuring plans are available for those amid challenges in business conditions. More than 70%
with positive business prospects in the long run. As of of restructured loans were categorized as current and
2019, restructured loans were Rp9.1 trillion, accounted special mention, particularly coming from the corporate
for 1.6% of total loans, relatively stable compared with and commercial segments engaged in basic metals and
a year before. related industries and property & construction.
LIABILITIES
Liabilities grew by 10.7%, increasing by Rp71.8 trillion from a year before to Rp744.8 trillion. Third party funds were the
largest component of liabilities at 93.8%.
Third party funds recorded solid growth of 11.0%, Rp69.2 trillion to Rp699.0 trillion. This was especially supported by
current account and saving account (CASA), which remained strong growing at 9.8% and contributed 75.9% of total
third party funds. Time deposits also grew strongly at 14.7% compared to a year ago.
Nominal Composition Nominal Composition Nominal Composition Nominal % Nominal % 2019 2018 2017
Current 184,918 26.5% 166,822 26.5% 151,250 26.0% 18,096 10.8% 15,572 10.3%
Accounts
Rupiah 163,319 23.4% 146,254 23.2% 132,751 22.8% 17,065 11.7% 13,503 10.2% 1.0% 0.9% 1.0%
Foreign 21,599 3.1% 20,568 3.3% 18,499 3.2% 1,031 5.0% 2,069 11.2% 0.1% 0.1% 0.1%
Currency
Saving 345,634 49.5% 316,182 50.2% 292,416 50.3% 29,452 9.3% 23,766 8.1%
Accounts
Rupiah 332,406 47.6% 302,006 48.0% 278,716 48.0% 30,400 10.1% 23,290 8.4% 0.6% 0.8% 1.0%
Foreign 13,228 1.9% 14,176 2.2% 13,700 2.3% (948) -6.7% 476 3.5% 0.2% 0.2% 0.2%
Currency
Total 530,552 75.9% 483,004 76.7% 443,666 76.3% 47,548 9.8% 39,338 8.9%
Transactional
Account
Balance
(CASA)
Time Deposits 168,428 24.0% 146,808 23.3% 137,449 23.7% 21,620 14.7% 9,359 6.8%
Rupiah 154,115 22.0% 133,461 21.2% 125,223 21.6% 20,654 15.5% 8,238 6.6% 5.5% 4.7% 5.2%
Foreign 14,313 2.0% 13,347 2.1% 12,226 2.1% 966 7.2% 1,121 9.2% 1.4% 0.9% 0.6%
Currency
Total Third 698,980 100.0% 629,812 100.0% 581,115 100.0% 69,168 11.0% 48,697 8.4%
Party Funds
Rupiah 649,840 93.0% 581,721 92.4% 536,690 92.4% 68,119 11.7% 45,031 8.4% 1.8% 1.7% 2.0%
Foreign 49,140 7.0% 48,091 7.6% 44,425 7.6% 1,049 2.2% 3,666 8.3% 0.5% 0.4% 0.3%
Currency
Current Account and Saving Account (CASA) CASA growth was also underpinned by the increase in
The two key factors that win customer trust and loyalty for the number of accounts, which grew by 14.3% in 2019.
transacting with BCA is the Bank’s consistent development This contributed to a substantial increase of 34.5% in the
of payment and settlement features, as well as relentless number of banking transactions, particularly from the
efforts to improve customer services. In return, this led internet and mobile banking networks.
to sustainable growth in the number of accounts and
CASA. By year end, CASA grew by 9.8% or Rp47.5 trillion CASA’s dominant contribution to total third party funds
from the previous year to Rp530.6 trillion, with saving enabled the Bank to enjoy lower funding costs. However,
accounts and current accounts rising by 9.3% to Rp345.6 achieving sustainable CASA growth means the need to
trillion and by 10.8% to Rp184.9 trillion, respectively. The monitor higher operational costs to support transaction
Bank’s CASA expansion has been well above the industry, banking infrastructure is of the essence. Endless
securing a higher market share of 15.6% in 2019, against investment in information technology, development
the prior year’s 15.4%. CASA contribution to total third of branch offices, installment of additional EDC and
party was 75.9%, the highest in the industry. upgrades of ATM machines have always been crucial in
the Bank’s expenditure plan.
Time Deposits
Time Deposits based on Maturity Period (in billion Rupiah)
2019 2018 2017
Nominal Composition Nominal Composition Nominal Composition
1 Month 96,964 57.6% 86,611 59.0% 88.027 64.0%
3 Months 44,321 26.3% 41,195 28.1% 40.699 29.6%
6 Months 16,694 9.9% 14,888 10.1% 4.940 3.6%
12 Months 10,449 6.2% 4,114 2.8% 3.783 2.8%
Total 168,428 100.0% 146,808 100.0% 137.449 100.0%
Time deposits grew by 14.7% or Rp21.6 trillion to Rp168.4 In response to market conditions, BCA adjusted its time
trillion from Rp146.8 trillion last year. Those with one and deposit rate as part of liquidity management measures.
three-month tenors had the largest composition of 83.9% Maximum time deposit rates were reduced by 125 basis
at Rp141.3 trillion to total deposits. points in 2019, hence the average cost of funds for time
deposits IDR reached 5.5%.
EQUITY
BCA recorded total equity of Rp174.1 trillion, increasing by Rp22.4 trillion or 14.8% compared with last year. This was a
reflection of growth in the Bank’s profitability and the implementation of a prudent dividend policy.
BCA reported an increase in retained earnings by Rp19.5 trillion, growing 14.4% from Rp155.1 trillion last year. In 2019,
the Bank distributed a dividend of Rp340 per share, 32.4% of total net profit booked in 2018.
The positive growth in equity led to a healthy capital level with a minimum Capital Adequacy Ratio (CAR) of 23.8%.
Net Interest Income 50,477 45,291 41,827 5,186 11.5% 3,464 8.3%
Interest Income 63,838 56,767 53,768 7,071 12.5% 2,999 5.6%
Interest Expense (13,361) (11,476) (11,941) (1,885) 16.4% 465 -3.9%
Operating Income other than Interest 21,145 17,743 15,155 3,402 19.2% 2,588 17.1%
Impairment losses on assets (4,591) (2,676) (2,633) (1,915) 71.6% (43) 1.7%
Operating Expenses (30,742) (27,651) (25,190) (3,091) 11.2% (2,461) 9.8%
Income before Tax 36,289 32,707 29,159 3,582 11.0% 3,548 12.2%
Net Income 28,570 25,852 23,321 2,718 10.5% 2,531 10.9%
Income / (Expenses) Other Comprehensive 2,568 910 755 1,658 182.2% 155 20.5%
Total Comprehensive Income 31,138 26,762 24,076 4,376 16.4% 2,686 11.2%
Net Income attributable to:
Equity holders of parent entity 28,565 25,855 23,310 2,710 10.5% 2,545 10.9%
Non-controlling interest 5 (3) 11 8 na (14) na
Comprehensive Income attributable to:
Equity holders of parent entity 31,132 26,766 24,064 4,366 16.3% 2,702 11.2%
Non-controlling interest 6 (4) 12 10 na (16) na
BCA booked net profit of Rp28.6 trillion, growing by 10.5% and supported by solid operating income, efficiency initiatives
and sound asset quality. Operating income grew by 13.6% thanks to strong growth in net interest income of 11.5%, and
an increase in operating income other than interest of 19.2%, particularly income from fees and commissions.
Interest Income
Interest income grew by 12.5% to Rp63.8 trillion, driven by solid loan growth and the impact of the adjustment in
interest rates. Interest income from loans contributed 77.7% to total interest income, while the remainder was from
government bonds and placement with the central bank.
Interest income from loans expanded by 13.9% to Rp49.6 trillion, triggered by growth in loans, particularly from the
corporate and commercial and SME segments. In 2019, loans grew by 9.1%, with corporate and commercial & SME loans
growing by 11.8% and 12.8%, respectively.
13.4% 16.0%
13.1%
Placements with Bank Indonesia and Other Banks Others (Including Sharia revenue sharing)
In the second semester of 2018, BI’s 7-day reverse repo While interest increases took place in the second
rate trended up with a total increase of 75 bps to 6.0% semester of 2018, higher impact was seen in 2019. The
at the end of 2018, and maintained until the first half Bank recorded 15 bps higher loan yield in 2019 to 8.99%,
of 2019. In the second semester of 2019, BI’s policy rates despite lower lending rates in the second semester as BI’s
were reversed and declined to 5.0% at the end of the year, policy rates started to decrease.
lower by 100 bps compared with end of the previous year.
BCA adjusted its lending rate accordingly in response.
Interest Expenses
Interest expenses posted an increase of 16.4% to Rp13.4 trillion in 2019. This was particularly due to the 35.5% or
Rp2.1 trilion increase in interest expenses from time deposits, in line with the growth in total time deposits. Interest
expenses from time deposits accounted for 59.9% of total interest expenses, an increase of 850 bps from 51.4% in 2018.
The increase in interest expenses was also caused by In line with the 7-day repo rate, BCA reduced its deposit
deposit volume and the adjustment in deposit rates in rate by 125 bps throughout the year. However, as the
the second semester of 2018, following several BI policy Bank’s third party funds composition was dominated by
rate hikes. The impact was also reflected in the interest CASA, its overall cost of funds was low at 1.9%.
expenses on time deposits in 2019.
Cost of Funds
11.5%
8.3% Net Interest Margin (NIM)
4.1%
6.19% 6.13% 6.24%
Net Trading Income 3,456 2,807 1,803 649 23.1% 1,004 55.7%
Other Operating Income 4,080 2,940 2,966 1.140 38.8% (26) -0.9%
Operating Income other than Interest 21,145 17,743 15,155 3.402 19.2% 2,588 17.1%
Income from fees and commissions (nett) grew by 13.4%, particularly from the growth in income from Customer’s
Deposits and credit cards. Income from these two components contributed 60.7% to total income from fees and
commissions.
Income from fees and commissions derived from deposits Income from credit cards grew by Rp489 billion at 15.0%,
from customers grew by 11.2%, with more than 75% consistent with the growth in credit card transactions
from the monthly administration income charged to and network switching activities. Income from payment
CASA accounts supported by number of customer growth. settlement grew by 27.9%, due to the substantial increase
Customer accounts grew by 14.2%, to more than 21 in virtual account transactions.
million. The launch of the online account opening facility
through BCA Mobile gained interest, contributing 16.1% BCA continuously carried out initiatives to improve
of the total new customer accounts. Overall, the bank its transaction banking franchise, to support growth
booked robust growth in the number of transactions of in the number of customers, as well as the number of
34.5% compared with the past three years, particularly transactions performed through its payment ecosystem.
underpinned by transactions through internet and mobile
banking networks.
Income from trading transactions grew by 23.1% to Rp3.5 Other operating income at Rp4.1 trillion, grew remarkably
trillion, particularly due to the increase in unrealized gains by 38.8% at Rp1.1 trillion. This particularly came from the
from the fair value of financial assets held for trading, income received from the payment of written off loans of
which came from higher returns from swap transactions. Rp0.5 trillion. The growth was also due to the increase in
Amid Rupiah volatility, BCA placed its foreign exchange insurance premium income booked by BCA Life and BCA
liquidity in Bank Indonesia, and conducted hedging on Insurance of Rp0.3 trillion.
USD swap sell forward. The transaction mitigated foreign
exchange risk and at the same time provided non-interest
income.
Operating Expenses
BCA always manages its operating expenses efficiently and effectively to support business growth. In 2019, operating
expenses grew by 11.2% to Rp30.7 trillion, mostly caused by personnel expenses with its cost efficiency ratio remaining
at 43.7%, lower than last year of 44.3%. For the last five years, the growth in operating expenses had been consistently
with a five-year CAGR of 10.8%.
General and administrative expenses grew by 8.4% to to principals such as Visa and Mastercard. Repair and
Rp14.1 trillion, in line with rising expenses allocated maintenance expenses rose by 18.1% due to software
to support daily operations, development of the office development and payment for software licenses, aligned
network and investment in information technology. with the development of various IT initiatives.
Office expenses consisting of daily operational expenses Employee expenses grew by 9.8% to Rp13.3 trillion
to support transaction banking services grew by 8.0% compared with Rp12.1 trillion in 2018. This was
to Rp4.7 trillion. A higher proportion of ATM cash particularly due to the annual adjustment in salary and
recycling machines (CRM) to total ATMs helped contain allowances, bonus expenses, and other allowances. In
the growth in daily operational expenses, particularly 2019, new employees recruited totaled 1,483, with 13.3%
related to outsource expenses for managing cash in ATM working in jobs related to information technology.
machines. The CRM machines are located in strategic
sites to facilitate both cash withdrawal and deposits. Allowance for Impairment Losses on Financial
This strategy reduces the need to replenish cash in ATM Assets
machines, which subsequently reduced costs. BCA allocated allowance for impairment losses on financial
assets (CKPN) in accordance with applicable accounting
For the past several years, BCA has developed standards, and based on the quality of financial assets.
digitalization and automation initiatives by leveraging on At the end of 2019, CKPN was Rp15.8 trillion, adequate
technology to improve efficiency. The Bank’s consistency to cover any losses arising from non performing financial
in strengthening its digital banking service capabilities assets.
has resulted in the shifting in transactions toward digital
channels, particularly internet and mobile banking. The allocation for CKPN was established with reference
The number of transactions through these two digital to the application of the PSAK 50 and 55 regulations,
channels represented 74.1% of total transactions. This is where loans were assessed individually or collectively.
in line with the shift in customer behavior and also helped Individual assessments are made of loans that have
contain the growth of branch offices and ATMs. significant value individually, namely the corporate and
commercial segments, which have objective evidence of
Communication expenses grew by 18.2% to Rp1.7 trillion, impairment. Collective assessment is made for SMEs and
primarily related to the growth in transaction volume consumers, as well as corporate and commercial loans
and frequency which increased the processing cost paid which individually have no evidence of impairment.
Movement of Allowance for Impairment Losses on Financial Assets (in billion Rupiah)
Increase / (decrease) 2019 Increase / (decrease) 2018
2019 2018 2017
Nominal % Nominal %
Beginning Balance 14,449 14,634 13,915 (185) -1.3% 719 5.2%
Adjustment beginning balance of new 5 - - - na - na
acquired Subsidiary
Addition of Allowance During the Year 4,591 2,677 2,624 1,914 71.5% 53 2.0%
Assets Written-off During the Year (-/-) 3,283 3,054 2,149 229 7.5% 905 42.1%
Recoveries on Assets Previously Written-off 31 147 235 (116) -78.9% (88) -37.4%
Exchange Rate Differences & Others (20) 45 9 (65) -144.4% 36 400.0%
Ending Balance 15,773 14,449 14,634 1,324 9.2% (185) -1.3%
BCA’s comprehensive income showed a solid performance. Total comprehensive income that can be attributed to the
equity holder of the parent entity increased by 16.3% to Rp31.1 trillion. This was driven by growth in net income of
10.5% to Rp28.6 trillion, in line with solid operating income from the interest income generated from loans and fee
based income.
CASH FLOW
Cash Flow (in billion Rupiah)
Increase / (decrease) 2019 Increase / (decrease) 2018
2019 2018 2017
Nominal % Nominal %
Cash Flows from Operating Activities 51,942 4,913 9,659 47,029 957.2% (4,746) -49.1%
Cash Flows from Investing Activities (34,732) 20,628 (20,620) (55,360) -268.4% 41,248 200.0%
Cash Flows from Financing Activities (7,335) (7,298) (6,656) (37) -0.5% (642) -9.6%
Net (Decrease) Increase in Cash and Cash 9,875 18,243 (17,617) (8,368) -45.9% 35,860 203.6%
Equivalents
Cash and Cash Equivalents, Beginning of Year 103,312 83,377 100,320 19,935 23.9% (16,943) -16.9%
Effect of Foreign Exchange Rate Fluctuations (119) 1,692 674 (1,811) -107.0% 1,018 151.0%
on Cash and Cash Equivalents
Cash and Cash Equivalents, End of Year 113,068 103,312 83,377 9,756 9.4% 19,935 23.9%
Liquidity management, from the funding aspect, loan Cash Flow from Investing Activities
distribursement and the provision of optimum cash were Considering the lower interest rate trend in 2019, BCA
taken into account thouroughly. During the year, BCA needed to carefully monitor and manage cash flow from
managed its cash flow optimally and booked cash and investing activities while still searching for an optimum
cash equivalent of Rp113.1 trillion compared with the yield. Cash flow from investing saw a deficit of Rp34.7
previous year’s Rp103.3 trillion. trillion, due to the purchase of marketable securities.
Cash Flow from Operating Activities Cash Flow from Financing Activities
Cash flow from operating activities reached Rp51.9 Cash flow from financing activities was Rp7.3 trillion
trillion, increased significantly by Rp47.0 trillion. This in 2019, particularly from the increase in the dividend
was particularly derived from third party funds of Rp24.4 payment to Rp8.8 trillion compared to Rp6.4 trillion in
trillion from Rp46.0 trillion a year ago to Rp70.4 trillion 2018.
in 2019 and declining loan disbursement throughout the
year to Rp52.8 trillion from Rp71.3 trillion the previous
year.
SUBSIDIARY
PERFORMANCE OVERVIEW
BCA and its subsidiaries continuously form synergy to deliver comprehensive financial solutions to fulfill the growing
needs of customers. The subsidiaries’ lines of business offer various financial products and services in many fields including
vehicle financing, remittances, sharia banking, securities, general & life insurance, and venture capital.
PT Central
BCA Finance 0.424% PT BCA 0.0001% PT Bank BCA 25% PT Asuransi 25% PT BCA Multi 0.0003% PT BCA PT Asuransi 0.00003% PT Bank Royal
Capital
Limited Finance Syariah Umum BCA Finance Sekuritas Jiwa BCA Indonesia
Ventura
100% 100% 100% 100% 100% 90% 90% 100%
100%
BCA Finance’s net income for the year reached Rp1.7 BCA Multi Finance’s net income reached Rp46.3 billion
trillion, growth of 7.0% from Rp1.6 trillion in 2018. as of December 2019, higher than Rp39.5 billion in 2018,
thanks to various initiatives conducted to bring more cost
BCA Finance was awarded The Best Performing efficiency.
Multifinance Company at Bisnis Indonesia Financial
Awards 2019 and The Most Profitable Finance Company PT Bank BCA Syariah
at Infobank Multifinance Awards 2019. BCA Syariah is a subsidiary engaged in sharia banking,
with BCA’s effective ownership of 100%.
PT BCA Multi Finance
BCA Multi Finance (formerly PT Central Santosa Finance) At the end of 2019, BCA Syariah had 69 branches,
was established and started operations in 2010. BCA has including 40 sharia service units located in strategic cities
100% ownership (direct and indirect) in this subsidiary. in Indonesia. It collaborated with the Bank’s banking
system to offer value added services to customers by
The company focuses on vehicle financing, particularly providing access to transactions using BCA’s ATM and EDC
motorcycles. In response to the decline in the financing machines, as well as access to HALO BCA contact centers. It
quality, BCA Multi Finance has continuously improved also formed business-to-business collaboration with other
its business model for the past few years and has begun parties, such as marketplaces, online shops and start-ups.
providing used car financing with longer tenors.
BCA Syariah recorded solid growth in assets, financing
BCA Multi Finance established synergy with BCA in the receivables and third party funds. In 2019, its total assets
form of joint financing and joint marketing to promote grew by 22.2% to Rp8.6 trillion, and sharia financing
the company’s products through BCA’s networks. At end grew by 14.3% to Rp5.6 trillion with a non-performing
of 2019, it had 70 branches spread over several locations financing (NPF) nett ratio of 0.3%. Such growth was
in Java, Sumatera and Kalimantan. supported by a 12.7% increase in third party funds to
Rp6.2 trillion. Net income was Rp67.2 billion, growing by
In line with digital technology advancement, BCA Multi 15.1%, and higher than Rp58.4 billion in 2018.
Finance developed initiatives to expand its marketing
coverage by utilizing e-commerce media and digital In appreciation for its performance during the year, BCA
platforms. Improvement in the financing approval process Syariah was awarded the Golden Trophy for the fifth
was made by leveraging on technology optimization to consecutive year (2014-2018) by Info Bank Awards 2019,
enhance service levels. and the Top Bank 2019 Award by Top Business magazine.
Total assets under management for the year were Rp2.4 During 2019, BCA placed Rp1 trillion additional capital in
trillion. In the past few years, BCA Multi Finance saw some BCA Syariah to strengthen capital for business growth
asset quality deterioration for motor cycle refinancing.
During 2019, BCA Multi Finance also improved credit
processes and loan collection. At the end of the year,
NPLs stood at 2.9%, relatively stable compared with the
previous year.
To serve customers needs, BCA Sekuritas continously In 2019, BCA Insurance’s total assets grew by 16.7%
improves its service infrastructure, including its mobile to Rp2.1 trillion. Gross premium income increased by
based online trading application (BEST Mobile) to support 12.5% to Rp0.9 trillion from Rp0.8 trillion in 2018. Its
the growth of sustainable brokerage businesses. In order net income rose by 41.5% to Rp123.9 billion compared
to strengthen the marketing of its products and services, with the previous year. Such growth particularly stemmed
it also participated in several Bank marketing events, for from the increase in premium income from vehicle and
instance the BCA Expoversary, which was held in many property insurance.
large cities in Indonesia, and gathering events with
customers to expand the customer base. BCA Insurance was awarded the Golden Trophy for its
Very Good Financial Performance 2014-2018 by Infobank
At the end of 2019, BCA Sekuritas’ total assets were Magazine and Top General Insurance 2019, with category
Rp762.3 billion, a growth of 21.7% from Rp626.2 billion in assets of Rp1-2.5 trillion by Top Business magazine.
2018. Its net income reached Rp52.1 billion, an increase of
55.2% compared with Rp33.6 billion in 2018. Such growth PT Asuransi Jiwa BCA
was particularly supported by growth in brokerage PT Asuransi Jiwa BCA (BCA Life) is a subsidiary (with
commissions in line with the increase in the trading value effective ownership of 90%) which offers life insurance
of institutional customers. protection for customers, including the Bank’s mortgage
and vehicle loans customers. It collaborates with BCA
PT Asuransi Umum BCA in offering Tahaka, a regular savings product with life
PT Asuransi Umum BCA (BCA Insurance) is a subsidiary insurance protection. It also provides heritage planning
engaged in the provision of general insurance products products through heritage protection, particularly for
such as vehicle, fire, accident, travel and other types of Solitaire and Priority customers.
insurance. The Bank has 100% ownership (direct and
indirect) of this subsidiary. Benefiting from technology advancements, BCA Life
offers mobile app based facilities and services accessible
BCA Insurance established synergy with the Bank in to policy holders and the general public, which cover the
providing general insurance for the group’s consumer provision of policy information (individual and group
loan customers, and collaborates in various marketing health) and electronic claim facilities.
activities at branches and special events, for example BCA
Expo and BCA Travel Fair.
In 2019, BCA Life’s total assets were Rp1.2 trillion, an CCV greatly emphasizes business synergy with BCA’s
increase of 27,9% from the year before. It booked net transaction banking services and subsidiaries. In 2019, it
loss of Rp2.9 billion, compared to the net loss recorded invested in four new companies with injected additional
in 2018 of Rp68.5 billion. Gross premium income grew by investment of Rp31.7 billion. Its total assets were Rp404.1
33.6% in 2019 to Rp840.1 million. billion, an increase from last year of Rp205.0 billion. The
company booked a net loss of Rp1.1 billion, higher than
In 2019, it was awarded The Best Contact Center the previous year Rp0.3 billion in 2018.
Indonesia 2019 for The Best Telesales Platinum category
by the Indonesia Contact Center Association (ICCA) and In 2019, BCA increased the capital of CCV by Rp200 billion
the Indonesia Best Insurance Award 2019: Enhancing to support its investment activities in selected startup and
Adaptation and Resilience category Best Innovation fintech companies.
Company by Warta Ekonomi magazine.
PT Bank Royal Indonesia
BCA Finance Limited PT Bank Royal Indonesia (Bank Royal) is a subsidiary
BCA Finance Limited is a wholly owned subsidiary of acquired on October 31, 2019, with BCA’s effective
BCA, which has an active role in facilitating the needs for ownership of 100% (direct and indirect). In December
remittance transaction services in Hong Kong, including 2019, Bank Royal booked total assets of Rp2.8 trillion
serving inward remittances from all Indonesians working with loans of Rp8.6 billion.
overseas. It also offers a strategic function in facilitating
trade finance services for the Bank’s customers in Hong BCA is currently refining Bank Royal’s business model and
Kong and China. It recorded total assets of Rp783.7 the necessary infrastructure for optimum synergy with
billion, growing by 1.5% from Rp772 billion in 2018. Net the Bank’s main businesses. Bank Royal will be focused on
income reached Rp15.5 billion grew by 33.9% from the digital banking services. To support Bank Royal’s future
previous year. growth, BCA extended a loan facility of Rp1.5 trillion in
December 2019.
PT Central Capital Ventura
PT Central Capital Ventura (CCV) is a subsidiary which
was established in 2017, with BCA’s effective ownership
of 100%. CCV engages in venture capital financing and
invests in start-up and fintech companies, particularly
those related to financial technology (fintech), with the
ultimate goal of supporting the Bank’s overall ecosystem.
OTHER MATERIAL
INFORMATION
TARGET ACHIEVEMENT IN 2019 AND hand, total loans booked at Rp586.9 trillion, an increase
PROJECTION FOR 2020 of 9.1% from last year, higher than the target set of
BCA’s performance in 2019 exceeded the target set at 6%-8%.
the beginning of the year. Third party funds grew by
11.0% to Rp699.0 trillion, higher than the target of From the profitability standpoint, income after tax
8%-10%. This was supported by strong growth in CASA grew by 10.5% to Rp28.6 trillion with return on assets
of 9.8% to Rp530.6 trillion and contributed up to 75.9% (ROA) and return on equity (ROE) of 4.0% and 18.0%,
of the total third party funds. Growth in third party respectively. The Bank’s capital and liquidity position
funds was also triggered by a substantial increase in remained adequate, as reflected by CAR and LDR of
time deposits of 14.7% to Rp168.4 trillion. On the other 23.8% and 80.5%, respectively. Below is a summary of
BCA’s financial achievements compared to the set target.
Target vs Achievement
Achievement 2019 Target 2019
Going into 2020, BCA estimates a moderate expansion in banks are now even more cautious on the asset quality
lending and CASA of 5%-7%. In terms of ratios, BCA aims rather than on growth. In response to macroeconomic
to manage ROA above 3.5%, ROE within the target of developments, banks expect to grow moderately both in
16%-18%, and CAR will be relatively stable at 22%-24%. the lending and funding.
PROSPECT AND STRATEGIC PRIORITIES BCA’s third party funds and loans are projected to grow
moderately. Given the high LDR, banking sector liquidity
Macroeconomic and Banking Sector Prospects in is estimated to remain tight, which may lead to more
2020 competition for third party funds. We will remain focused
The Indonesian economy will continue to face external on maintaining adequate liquidity and prioritizing CASA
and internal challenges in 2020. It is estimated to grow at growth. We will continue to develop the numerous
a modest pace in line with a gradual economic recovery. features and facilities of digital banking products and
The corona-virus outbreak added challenges to the global services, expand the network and payment acceptance
and domestic economy, particularly in the first semester system for customers, and pursue customer base growth.
of 2020. Given such a backdrop, as a proxy to the economy
Indonesian banks also face competition from fin-tech i. Development of transaction banking and digital
companies that leverage technology advancements banking services.
to provide financial services. While this is a threat to BCA prioritized strengthening transaction banking,
transaction banks, it also provides opportunities for reflected in its annual business plan and strategic
collaboration with the companies in a fast growing work programs. Reliable payment settlement services
payment ecosystem. We collaborate with numerous are the driving force behind customer trust in our
fintech and e-commerce companies leveraging on the services, leading to sticky and solid CASA growth.
Application Programming Interface (API) technology. The
collaborations provide convenient services and encourage The Bank’s initiatives to strengthen transaction
customers to perform banking transactions through banking capabilities were heavily focused on the
digital channels, providing strong grounds to widen the development of digital platform services, such as
customer base and grow the number of transactions. online account opening through BCA Mobile. Since
its launch early in the year, this facility has received
Indonesia’s business environment is expected to be positive feedback and contributed to customer
more favorable after the successful general elections, growth.
the inauguration of the president and the formation
of a new cabinet, serving as an investment catalyst for The Bank continued to strengthen collaboration
business expansion and supporting loan growth in 2020 with e-commerce and fin-tech companies to expand
and beyond. BCA will seek market opportunities to the coverage of its payment ecosystem. It utilized
expand its lending services in various segments, while application programming interface (API) technology
remaining cautious in regard to changes in loan quality. for integration of co-partner systems with its system.
The implementation of disciplined risk management is
key to maintaining sound asset quality. These initiatives were supported by a robust
information technology infrastructure and a reliable
BCA is committed to growing with its subsidiaries, security system.
and supporting capital needs in line with business
development. We are optimistic our subsidiaries will ii. Loan expansion
increase their contribution to our overall performance, We focused on disbursing loans to customers
either in interest or fee-based income. with positive track records and maintained loan
diversification to mitigate concentration risk. Loan
Strategy Priorities of BCA in 2020 growth is expected to be supported by the corporate
The Bank takes into account both internal and external segment. We continue to engage in loan syndication
factors to determine its strategic initiatives, while for prospective infrastructure projects related to toll
preserving strong liquidity and capital positions, and roads, electricity, telecommunications and airports.
promoting a balance between loan growth and asset
quality. Commercial and SME segments will be equipped with
optimization of the role of the commercial business
centers at the regional offices, and the development
of SME centers at branches. For consumer segment,
The Bank remained proactive by offering products
at competitive interest rates and holding various
promotional activities and special events, such as
BCA Expoversary, to optimize its consumer lending
growth.
s 5PGRADING CORPORATE WEBSITE BCACOID INCLUDING In monitoring the liquidity condition, the Bank uses
the mobile version with a more user friendly and several liquidity metrics including Loan to Deposit Ratio
attractive display. These platforms are improved (LDR) and Macroprudential Intermediation Ratio (RIM).
and enhanced in terms of products and services By the end of the year, LDR stood at 80.5% and RIM at
information as well as through addition of new 81.6%. BCA always maintains intact liquidity position
features (e.g. online account opening and e-branch). resulted from stable CASA growth of CAGR 11.4% in the
s )MPROVING 6)2! CHAT PLATFORM AS DIGITAL CUSTOMER last 10 years. The Bank’s CASA to total third party funds
service and marketing tool, particularly to cater the stood at 75.9% in 2019.
millennials. VIRA also provides marketing support by
disseminating information on promotion programs. As part of liquidity management, BCA placed its excess
s %NCOURAGING EMPLOYEES TO UTILIZE "#! DIGITAL liquidity in risk-free short term instruments (including
services to increase digital awareness. placement with BI). Secondary reserve amounting to
Rp118.7 trillion or 17.0% of the total third party funds.
DEBT SERVICE ABILITY AND LOAN RECEIVABLES The majority of secondary reserve is placement with Bank
COLLECTABILITY Indonesia includes marketable securities with tenor of
BCA has a sound financial performance and ability to meet less than one year.
its long and short term obligations. Our profit increased
by CAGR 11.6% in the past 5 years and liquidity position The Bank’s Capital Adequacy Ratio (CAR) remained
remain solid reflected from LDR ratio of 80.5% in 2019. strong at 23.8% in 2019 (2018: 23.4%) and It is amongst
Furthermore, the bank receives positive assessments from the highest in the industry. The CAR ratio covers credit
external ratings agencies (Fitch Ratings) as stated below. risk, market risk and operational risk.
Management Policy on Capital Structure Capital adequacy is essential for the bank and its
Capital adequacy ratio (CAR) is used as a metric to subsidiaries expansions in alignment with the promising
measure the capital sufficiency level covering credit risk, growth of Indonesian economy. To anticipate future
market risk and operational risk. BCA has adequate CAR business growth, BCA retained majority of the profit and
of 23.8%, exceeding the minimum risk profile-based contributed 32.4% of the net income (Rp340/share) as
capital. BCA’s capital base is sufficient for the conservation dividend.
buffer, countercyclical buffer and capital surcharge for a
domestic systemically important bank (D-SIB) as stipulated Basis Management Policy on Capital Structure
in BI and OJK regulations regarding the minimum capital The Board of Directors formulates capital management
requirements for commercial banks. strategies as part of the Bank’s business plan and
obtains approval from the Board of Commissioners
BCA, together with its subsidiaries, carried out integrated based on Financial Services Authority Regulation No.
stress testing using various scenarios including changes 11/POJK.03/2016 dated 2 February 2016 and No.34/
in the level of NPLs, liquidity and capital position. Based POJK.03/2016 dated 26 September 2016 concerning
on the stress testing results, BCA and its subsidiaries have Minimum Capital Requirements for Commercial Banks.
adequate balance sheet position to face these risks based
on scenarios being used.
INFORMATION AND MATERIAL INFORMATION in January 2020. With this capital increase, Bank
AFTER THE DATE OF FINANCIAL REPORTING Royal has been upgraded to BUKU II category and is
There is no significant event, information or material eligible to provide digital banking services.
information occurring after the date of financing s "#! PLACED 2P TRILLION OF ADDITIONAL CAPITAL IN "#!
reporting. Syariah to strengthen capital for business growth.
s "#! INCREASED CAPITAL OF ##6 AMOUNTING TO 2P
MANAGEMENT AND/OR EMPLOYEE STOCK billion to support its investment activities in selected
OPTION PLAN (MSOP/ESOP) startup and fintech companies.
During 2019, BCA did not have a share option program s )N $ECEMBER "#! SIGNED A #ONDITIONAL 3ALE
for the Board of Directors, Board of Commissioner and and Purchase Agreement (CSPA) to acquire 100%
employees. stake in Rabobank Indonesia.
Combined Lending Facilities provided by the Bank and its Subsidiaries (in billion Rupiah, except number of debtors)
Facilities at Subsidiaries
Number BCA BCA Facilities Total
Collectability BCA BCA
of Debtors Finance Multi in BCA Exposure
Finance Syariah
Limited Finance
Current 494,178 3,160 - 2,407 208 224,738 230,513
Special Mention 44,636 185 - 30 27 4,349 4,591
Substandard 1,917 7 - 116 1 213 336
Doubtful 2,125 2 - - 2 142 146
Loss 6,027 28 - - 2 1,360 1,390
Total 548,883 3,382 - 2,553 240 230,802 236,976
The prime lending rate calculation is based on three components: the cost of loanable funds; overhead costs incurred by
the Bank in the lending process; and the profit margin determined for lending activities.
Detailed information on changes to the prime lending rate are available at branches, and can be accessed on BCA’s
website at www.bca.co.id and through national daily newspapers. Below is BCA’s quarterly prime lending rates during
2019.
Note:
a. Prime lending rate is used as the basis for determining customer lending interest rates. The rate does not include the estimated individual credit risk
premium, which depends on the Bank’s risk assessment on each debtor or group of debtors. Therefore, the lending rate for each debtor might be
different from the prime lending rate.
b. Non-mortgage consumer loans do not include credit card and unsecured loans.
c. Non-mortgage consumer loan prime lending rate is the prime lending rate for vehicle loans through a joint financing scheme with PT BCA Finance.
d. The prime lending rate for mortgage is the variable rate (floating rate) in nature.
GLOSSARY
CONTENTS
2. 2019 Annual GMS and Extraordinary GMS 326 15. Board of Commissioners Supervisory Duties 372
Report
a. AGMS 327
16. Performance Evaluation of Members of the 372
b. EGMS 328 Board of Commissioners
3. Procedures for Organizing AGMS and EGMS 330
4. Attendance of Management, Committees and 337 INDEPENDENT COMMISSIONERS 372
Shareholders
5. Chairperson of AGMS and EGMS 337
BOARD OF DIRECTORS
6. Rules of Procedure AGMS and EGMS 337
1. Legal Basis 373
7. Decision Making Methods 339
2. Guidelines and Code of Conduct of Board of 374
8. The Vote Counting Mechanism for AGMS and 340 Directors (BoD Charter)
EGMS
3. Duties and Responsibilities of the Board of 374
9. 2019 AGMS Decision and its Realization 341 Directors
10. 2019 EGMS Decision and its Realization 347 4. Authorities of the Board of Directors 375
11. 2018 AGMS and EGMS Decision and its 348 5. Criteria for the Board of Directors 375
Realization 6. Nomination for Members of the Board of 376
12. Realization of Dividend Payment 355 Directors
13. Statement Regarding the Unrealized Decision 355 7. Number and Composition of the Members of 378
of the GMS the Board of Directors
8. Composition of BCA Board of Directors During 379
2019
INFORMATION ON CONTROLLING 355
SHAREHOLDER 9. Division of Duties and Responsibilities of the 381
Board of Directors
BOARD OF COMMISSIONERS 356
10. Induction Program for New Members of the 381
1. Legal Basis 356 Members of Board of Directors
2. Board of Commissioners Charter 357 11. Training Programs to Enhance the Competence 381
3. Duties and Responsibilities of the Board of 357 of Members of the Board of Directors
Commissioners
12. Share Ownership for Directors that Amounts to 387 10. Policies and Meetings Implementation of 424
5% or More of Paid-Up Capital AC
13. Dual Positions of Members of the Board of 388 11. Realization of Work Program and 425
Directors Implementation of AC Activities in 2019
14. Performance Assessment of Executive 389
Committees of the Board of Directors
RISK OVERSIGHT COMMITTEE (ROC) 426
15. Policy on Loan Facilities For The Board Of 393
1. Legal Basis 426
Directors
2. ROC Charter 426
16. Performance Assessment of Members of the 393
Board of Directors 3. Structure and Membership of ROC 427
4. Profiles and Qualifications of ROC Members 427
BOARD OF COMMISSIONERS MEETINGS, 393 5. Education or Training Activities 427
BOARD OF DIRECTORS MEETINGS, AND JOINT 6. Term of Duty of ROC 428
MEETINGS
7. Independence of ROC Members 428
1. Board of Commissioners Meeting 393
8. Duties and Responsibilities of Risk Oversight 429
2. Board of Directors Meeting 397 Committee
3. Joint Meetings of the Board of Commissioners 400 9. Authorities of ROC 429
with the Board of Directors
10. Policies and Meetings Implementation of ROC 429
11. Realization of Work Program and 430
AFFILIATED RELATIONSHIP Implementation of Activities of ROC in 2019
1. Affiliated Relationships of Members of the 403
Board of Commissioners
2. Affiliated Relationships of Members of Board 403 REMUNERATION AND NOMINATION COMMITTEE 431
of Directors (RNC)
3. Statement of Independence of the Board of 404 1. Legal Basis 431
Commissioners and Board of Directors
2. Principle Function of the RNC 431
3. RNC Guidelines 431
DIVERSITY IN THE COMPOSITION OF THE 405
BOARD OF COMMISSIONERS AND THE BOARD 4. Structure and Membership of the RNC 431
OF DIRECTORS 5. Profiles and Qualifications of the RNC 432
6. Education or Training Activities 432
PERFORMANCE ASSESSMENT OF THE BOARD OF 407 7. Term of Duty of the RNC 432
COMMISSIONERS AND BOARD OF DIRECTORS
8. Independence of the RNC 432
9. Duties and Responsibilities of the RNC 433
REMUNERATION POLICY 409
10. Policies and Meetings Implementation of the 434
1. Remuneration for the Board of Commissioners 409 RNC
2. Remuneration for the Board of Directors 411 11. Policies Concerning Board of Directors 435
3. BCA Remuneration Implementation 413 Succession Plan
12. Realization of Work Program of the 435
RNC in 2019
BOARD OF COMMISSIONERS COMMITTEES 420
13. Remuneration of the RNC 435
AUDIT COMMITTEE 420
1. Legal Basis 420
INTEGRATED GOVERNANCE COMMITTEE (IGC) 435
2. AC Charter 420
1. Legal Basis 435
3. Structure and Membership of AC 420
2. IGC Guideline and Code of Conduct 435
4. Profiles and Qualifications of AC Members 421
3. Structure and Membership of IGC 436
5. Education or Training Activities 421
4. Members Profile 436
6. Term of Duty of AC 422
5. Education or Training 437
7. Independence of AC Members 422
6. Term of Office of IGC Members 439
8. Duties and Responsibilities of AC 423
7. Independence of IGC Members 439
9. Authorities of AC 424
8. Duties and Responsibilities of IGC 439
CORPORATE
GOVERNANCE
INTRODUCTION
2. Roadmap
BCA prepares a roadmap for governance within a period of five years which is used as a reference for implementing
governance at BCA. The roadmap for BCA governance from 2015 to 2020 is as follows:
2019 2020
Strengthening GCG Fostering GCG Culture
s &ULlLL !#'3 )NDICATOR s &ULlLL THE /*+S 2ECOMMENDATION 2EGARDING s /VERSEE THE )MPLEMENTATION OF
s $ISCLOSE /*+S 4ABLE OF Corporate Governance. GCG at BCA with regulations.
Recommendation with s )MPROVE s 2EVISE
explanations. - Corporate Governance Guidelines. - GCG implementation based
s )MPROVE )NTEGRATED 'OVERNANCE - Affiliate Transaction Practices and Conflict of on External Assessment
Communication through Interest Policy. Results.
Workshops with Subsidiaries - GCG Articles in MyBCA portal. - ACGS implementation
cooperate with KNKG. s !NALYSIS - Sustainable Governance
- Code of Ethics. Implementation and
- Annual Disclosure. Revision
- BCA’s Website in Corporate Governance Section. - The Integrated Governance
s )MPLEMENT Guidelines.
- The self-assessment of Board of Directors’ and - The Implementation of
Board of Commissioners’ Performance Pursuant Integrated Governance
to OJK’s guide. s 3OCIALIZE
- BCA’s Code of Ethics.
- Invitation AGMS released 28 Days before the
- The Annual Disclosure
commencement of AGMS.
Practices.
- The publication the result of AGMS at the same
- Compulsory Materials
day as the commencement of AGMS.
on GCG E-learning to All
s &ORMULATE THE &INANCIAL 3USTAINABILITY 2EPORT Employees.
- OJK Circular Letter No.15/SEOJK.03/2015 concerning Implementation of Integrated Governance for Financial
Conglomerations.
- OJK Circular Letter No.14/SEOJK.03/2015 concerning Implementation of Integrated Risk Management for
Financial Conglomerations.
- BCA’s Articles of Association.
- Roadmap of Indonesian Corporate Governance Guidelines issued by the OJK.
Implementation
Structure
The Good Corporate Governance framework at BCA consists of a governance structure as a foundation,
implementation as an embodiment of the implementation of governance principles, and the assessment towards
the implementation of corporate governance as a parameter for implementing Corporate Governance principles
at BCA. This parameter is used by BCA organs as an indicator to continue to make sustainable improvements in
implementing the principles of Good Corporate Governance. Disclosure of the Corporate Governance framework
is stipulated in the Corporate Governance Implementation Report.
To timely determine the required action plan, BCA periodically conducts comprehensive self-assessment of the
application adequacy of good corporate governance. BCA’s 2019 good corporate governance action plan is as follows.
Strategy Process
BCA governance strategy is s #OMPLIANCE TO REGULATIONS AND
sets based on a good corporate internal policies
governance framework in s #OMPLETING OF POLICIES RELATED TO
accordance with applicable Good Corporate Governance
regulations
Improvement* Monitoring
s #ORPORATE 'OVERNANCE 'UIDELINES
update s #ONDUCTING EVALUATION OF 'OOD
s 2ENEWING POLICIES REGARDING #ORPORATE Corporate Governance implementation.
Governance s %VALUATING PROCESS AND AFlLIATED
s 3OCIALIZATION !FlLIATED 4RANSACTIONS transaction policies.
Reporting s %VALUATING CORPORATE GOVERNANCE SECTION
s 2EVAMPING #ORPORATE 'OVERNANCE on website.
section on website s -ONITORING THE CORPORATE GOVERNANCE
s )MPLEMENTATION OF THE !3%!. assessment results.
Corporate Governance Scorecard
s 'OVERNANCE 3OCIALIZATION
Remarks:
* Improvement is a the results follow-up of monitoring aimed at providing added value, refinement and/or correction in implementing the principles of
governance at BCA. Improvements that have been conducted in 2019 include:
- Corporate Governance Guidelines update
- Renewing policies regarding Corporate Governance, among others:
a. Internal audit function;
b. Audit committee;
c. Conflict of interest;
d. Affiliate transaction.
- Affiliated transactions reporting campaigning to work units
- The corporate governance section update website to facilitate the provision of good corporate governance information for stakeholders and the public
- Implementation of ASEAN CG scorecard indicators
- Campaigning on good corporate governance through uploaded articles related to corporate governance on BCA internal portal as well as endorsement that
discusses issues surrounding good corporate governance, including related to the new capital market regulations of the regulator, corporate governance
issues, and implementation of good corporate governance at BCA.
Credit
Internal Audit Division
Committee
Information Technology
Steering Committee
Personnel Case
Advisory Committee
BCA’s corporate governance structure consists of: Risk Management Committee; Integrated
1) General Meeting of Shareholders (GMS); Risk Management Committee; Credit Policy
2) Board of Commissioners; Committee; Credit Committee; IT Steering
3) Board of Directors; Committee; Personnel Case Advisory
4) Committees under the Board of Commissioners Committee;
are Audit Committee, Risk Oversight 6) Corporate Secretary;
Committee, Remuneration and Nomination 7) Risk Management Work Unit, Compliance
Committee, Integrated Governance Work Unit, Legal Group, and Internal Audit
Committee; Division.
5) Board of Directors’ Executive Committees
are Asset and Liability Committee (ALCO),
B. IMPLEMENTATION
BCA’s commitment to implement Good Corporate Governance is executed by following areas:
Responsibility s "#! COMPLIES PRUDENTIAL BANKING PRACTICES IN CONDUCTING ITS BUSINESS ACTIVITIES
s "#! ALSO ACTS S A GOOD CORPORATE CITIZEN
Independency s "#! ACTS PROFESSIONALLY FREE FROM PRESSUREINTERVENTION FROM ANY PARTIES AND IS OBJECTIVE
in every decision making.
s "#! AVOIDS CONmICT OF INTEREST ALL THE TIME
Fairness s "#! PAYS ATTENTION CONSISTENTLY TO THE INTERESTS OF ALL STAKEHOLDERS BASED ON THE PRINCIPLE
of equality and equal treatment.
s "#! PROVIDES OPPORTUNITIES TO ALL SHAREHOLDERS TO EXPRESS THEIR OPINIONS AT THE 'ENERAL
Meeting of Shareholders.
s !LL STAKEHOLDERS HAVE ACCESS TO INFORMATION IN ACCORDANCE TO THE PRINCIPLE OF TRANSPARENCY
In BCA’s Annual General Meeting of Shareholders held on April 11, 2019 and
Extraordinary General Meeting of Shareholders on June 20, 2019, voting
ordinance for every agenda of the GMS was conducted in an open manner in
accordance with the instruction and guidelines given by the GMS Chairman.
Shareholders or authorized proxy for a shareholder who disagrees or abstains on
the proposed agenda may raise a hand to submit ballot paper to the Securities
Administration Agency and to be verified by Notary in accordance with BCA GMS
Rules of Procedure.
b. Internal
Internal Information Disclosure medium through MyBCA Intranet portal,
Employee’s Facebook Group (BCA Semua Beres), Info BCA Magazine, and
Plasma TV.
BCA has conducted all of recommendations the reference in the ASEAN CG Scorecard
in the implementation of Corporate Assessment. The ASEAN CG Scorecard to
Governance Guidelines for Public measure and improve the effectiveness
Companies. of the implementation of Corporate
Governance principles. Indonesia together
c. OECD Corporate Governance Principles. with Malaysia, the Philippines, Singapore,
BCA has implemented the principles of Thailand and Vietnam agreed to adopt the
Corporate Governance written by the criteria from the Corporate Governance
Organization for Economic Co-operation principles published by the OECD as a
and Development (OECD). OECD’s reference for the ASEAN CG Scorecard.
principles of Corporate Governance are
BCA implements to the principles of corporate governance from OECD as the following:
No Principles Remarks
1. Corporate Governance BCA has a framework for BCA’s governance that is reflected in its action plan and
Framework. its organizational structure.
2. Rights of Shareholder. In accordance with the Fulfillment of Recommendation Table OJK Circular Letter
No.32/SEOJK.04/2015 - Principle A (Relationship Between Public Company with its
Shareholders in Guaranteeing Rights of Shareholder).
3. Equal Treatment of Under the principle of fairness and equal treatment, BCA provides an opportunity
Shareholders. for all shareholders to convey opinions and have access to information in
accordance with the principle of transparency.
4. The Role of Stakeholders in In accordance with Fulfillment of Recommendation Table OJK Circular Letter
Corporate Governance. No.32/SEOJK.04/2015 - Principle D (Stakeholder Participation).
5. Disclosure and Transparency. In accordance with the Fulfillment of Recommendation Table OJK Circular Letter
No.32/SEOJK.04/2015 – Principle E (Information Disclosure).
6. Roles and Responsibilities In accordance with the Fulfillment of Recommendation Table OK Circular
of Board of Commissioners Letter No. 32/SEOJK.04/2015 – Principle B (Function and Roles of Board of
and Board of Directors. Commissioners) and Principle C (Functions and Roles of Board of Directors).
2) Socialization on Anti-Fraud
Awareness (AFA).
Values promotion via video on the internal
BCA has guidelines for implementing
portal
anti-fraud strategies that
contain application of strategies,
In addition to socialization, efforts to implementation of risk management,
internalize BCA’s values are also conducted mandatary reports to the regulators,
through SMART SOLUTION program. This and sanctions provided. BCA also
program aims to achieve BCA’s excellent actively promotes fraud awareness
service to meet customer needs and and anti-gratification through the
provide financial solutions. The SMART distribution of anti-fraud themed
SOLUTION program is supported with comics, anti-fraud statements, slides
ASEAN Corporate Governance (CG) Scorecard BCA has also conducted a self-assessment
BCA is committed to implement the ASEAN CG based on the ASEAN CG Scorecard indicators to
Scorecard indicator in order to actualize good facilitate assessors in assessing and measuring
corporate governance practices. the implementation of the indicators. ASEAN
a. The party conducting the assessment CG Scorecard self-assessment can be accessed
The parties conducting the assessment are through the BCA website at https://www.bca.
independent assessors and OJK with RSM co.id/en/Tentang-BCA/Tata-Kelola-Perusahaan/
Consulting Indonesia. ACGS
b. Assessment aspect d. BCA has carried out good corporate governance
The use of ASEAN CG Scorecard assessment practices in accordance with applicable
is based upon documentation which is regulations. Regarding matters of concern to
accessible to the public, with aspects of the ACGS, it is still being discussed internally within
assessment covering the rights of shareholders, BCA.
fair treatment of shareholders, the role of
stakeholders, disclosure and transparency,
as well as the responsibilities of the Board of GENERAL MEETINGS OF SHAREHOLDERS
Directors and the Board of Commissioners.
c. Assessment result The General Meeting of Shareholders (GMS) is the
ACGS has not yet stated the assesment result highest organ in BCA’s Corporate Governance structure,
until December 31, 2019. BCA has implemented functions as a tool for shareholders to exercise their
each indicator and is able to exceed the rights and obligations. The GMS has its own authority,
minimum implementation standards, which which is not granted to the Board of Directors or the
are explained further as follows: Board of Commissioners, within the limits specified in
1) Notice of Annual GMS is released at least the laws and/or BCA’s Articles of Association.
28 days prior to the date of the Annual
GMS. The legal basis for organizing the BCA refers to:
2) Resolution of GMS is published one 1. Law No. 40 of 2007 Concerning Limited Liability
working day after the date of the GMS. Companies
3) Has applied the framework for 2. OJK Regulation No. 32/POJK.04/2014 dated
Sustainability Report. December 8, 2004 Concerning Plans and Organizing
4) BCA may use third-party services to of a Public Company Shareholders General Meeting
search for candidates for the Board 3. OJK Regulation No. 10/POJK.04/2017 dated 14 March
of Commissioners and/or the Board of 2017 Concerning Amendments to OJK Regulation
Directors. No. 32/POJK.04/2014 on Plans and Organizing of a
5) Policies and comprehensiveness on Public Company Shareholders General Meeting
corporate governance process about IT 4. BCA’s Articles of Association.
issues including, management disruption,
cyber security, and disaster recovery.
1. AGMS:
Day/Date : Thursday, April 11, 2019.
Time : 09.38 - 12.45 WIB.
Venue : Grand Ballroom, Hotel Indonesia Kempinski – 11th
Floor, Jl. M.H. Thamrin No. 1
Jakarta 10310
Agenda of the : 1. Approval of the annual report including the Company’s financial statements and report on the
meeting: supervisory duties of the Company’s Board of Commissioners for the financial year ended December
31, 2018 and grant of release and discharge of liability (acquit et de charge) to all members of the
Board of Directors and the Board of Commissioners of the Company for all actions taken in relation to
the management and supervision of the Company during the financial year ended December 31, 2018.
2. Appropriation of the Company’s net profit for the financial year ended December 31, 2018.
3. Change in the composition of the Company’s Board of Directors.
4. Determination of the amount of salary or honorarium and benefits for the financial year 2019 as
well as bonus payment (tantiem) for the financial year 2018 payable to the members of the Board of
Directors and the Board of Commissioners of the Company.
5. Appointment of the registered public accounting firm (including the registered public accountant
practicing through such registered public accounting firm) to audit the Company’s books and accounts
for the financial year ended December 31, 2019.
6. Grant of powers and authority to the Board of Directors to pay out interim dividends for the financial
year ended December 31, 2019.
7. Approval of the revised recovery plan of the Company.
8. Report on the realization of the use of the proceeds from the Continuous Public Offering of Continuous
Subordinated Bonds I of Bank Central Asia Phase I Year 2018.
All agendas and explanation of the agenda have been published and are available on the BCA website in
accordance with the provisions relating to GMS of a public company.
Quorum : The number of shares present and/or their proxies representing in the 2019 AGMS was 21,366,812,221
shares or equal to 86.66% of the total outstanding shares of the Company with valid voting rights,
namely 24,655,010,000 shares, and therefore the quorum as required by Article 23 paragraph 1 letter a of
the Company’s articles of association has been met.
Attendance of :
Djohan Emir Setijoso President Commissioner
the Board of
Commissioners Tonny Kusnadi Commissioner
Cyrillus Harinowo Independent Commissioner
Raden Pardede Independent Commissioner
Sumantri Slamet Independent Commissioner
All members of the Board of Commissioners are present at the AGMS (100%).
Attendance of :
Jahja Setiaatmadja President Director
the Board of
Directors Eugene Keith Galbraith Deputy President Director
Armand Wahyudi Hartono Deputy President Director
Suwignyo Budiman Director
Tan Ho Hien/Subur atau disebut juga Director (concurrently as Director of Compliance)
Subur Tan
Henry Koenaifi Director
Erwan Yuris Ang Independent Director
Rudy Susanto Director
Lianawaty Suwono Director
Santoso Director
Inawaty Handojo Director
Vera Eve Lim Director
All members of the Board of Directors are present at the AGMS (100%).
Attendance :
Cyrillus Harinowo Chairman
of the Audit
Committee Ilham Ikhsan Member
Tjen Lestari Member
All members of the audit committee are present at the AGMS (100%).
Attendance :
Sumantri Slamet Chairman
of the Risk
Oversight Endang Swasthika Wibowo Member
Committee
Lianny Somyadewi D. Member
All members of the risk oversight committee are present at the AGMS (100%).
Attendance :
Raden Pardede Chairman
of the
Remuneration Djohan Emir Setijoso Member
and Nomination
Committee Hendra Tanumihardja Member
All members of the remuneration and nomination committee are present at the AGMS (100%).
Attendance of :
Sumantri Slamet Chairman
the Integrated
Governance Wimpie Rianto Member
Committee
Adhi Gunawan Budirahardjo Member
Gustiono Kustianto Member
Pudjianto Member
Suyanto Sutjiadi Member
Sutedjo Prihatono Member
Rudy Harjono Member
Mendari Handaya Member
Hendra Iskandar Lubis Member
All members of the integrated governance committee are present at the AGMS (100%).
Independent : % Notary: Fathiah Helmi, S.H.
Parties % Securities Administration Bureau: PT Raya Saham Registra.
2. EGMS:
Day/Date : Thursday, June 20, 2019.
Time : 10.42 - 11.12 WIB.
Venue : Grand Ballroom, Hotel Indonesia Kempinski –11th floor,
Jalan M.H. Thamrin No. 1,
Jakarta 10310.
Agenda : Approval of the acquisition plan in relation to the Company’s plan to acquire the shares of PT Bank Royal
Indonesia.
All agendas and explanation of the agenda have been published and are available on the BCA website in
accordance with the provisions relating to GMS of a public company.
Quorum : The number of shares present and/or represented in the 2019 EGMS is 21,704,803,950 shares or equal to
88.034% of the total outstanding shares of the Company with valid voting rights, namely 24,655,010,000
shares, and therefore the quorum as required by Article 23 paragraph 1 letter a of BCA ‘s Articles of As-
sociation has been met.
Attendance :
Ir. Djohan Emir Setijoso President Commissioner
Board of
Commissioners: Tonny Kusnadi Commissioner
Cyrillus Harinowo Independent Commissioner
Dr. Ir. Raden Pardede Independent Commissioner
Sumantri Slamet Independent Commissioner
All members of the Board of Commissioners are present at the AGMS (100%).
Attendance of :
Jahja Setiaatmadja President Director
the Board of
Directors Armand Wahyudi Hartono Deputy President Director
Suwignyo Budiman Director
Tan Ho Hien/Subur atau disebut juga Director (concurrently as Director of Compliance)
Subur Tan
Henry Koenaifi Director
Erwan Yuris Ang Independent Director
Rudy Susanto Director
Lianawaty Suwono Director
Santoso Director
Inawaty Handojo Director
Vera Eve Lim Director
All members of the Board of Directors are present at the AGMS (100%).
Attendance :
Cyrillus Harinowo Chairman
of the Audit
Committee Ilham Ikhsan Member
Tjen Lestari Member
All members of the audit committee are present at the AGMS (100%).
Attendance :
Sumantri Slamet Chairman
of the Risk
Oversight Endang Swasthika Wibowo Member
Committee
Lianny Somyadewi D. Member
All members of the risk oversight committee are present at the AGMS (100%).
Attendance :
Raden Pardede Chairman
of the
Remuneration Djohan Emir Setijoso Member
and Nomination
Committee Hendra Tanumihardja Member
All members of the remuneration and nomination committee are present at the AGMS (100%).
Attendance of :
Sumantri Slamet Chairman
the Integrated
Governance Wimpie Rianto Member
Committee
Sulistiyowati Member
Gustiono Kustianto Member
Pudjianto Member
Suyanto Sutjiadi Member
Sutedjo Prihatono Member
Rudy Harjono Member
Mendari Handaya Member
Hendra Iskandar Lubis Member
All members of the integrated governance committee are present at the AGMS (100%).
Independent : s .OTARY #HRISTINA $WI 5TAMI 3( -(UM -+N
Parties s 3ECURITIES !DMINISTRATION "UREAU 04 2AYA 3AHAM 2EGISTRA
3. Procedures for Organizing AGMS and EGMS as the date of the AGMS and EGMS. BCA also
The AGMS and EGMS at BCA are organized due to submitted an explanation for each agenda
the following procedures: that requires shareholder approval
a. On five working days prior to announcement f. At the time of the AGMS invitation, BCA also
of the AGMS and EGMS, BCA has made a clear submitted the hardcopy and softcopy 2018
and detailed notification of the AGMS and BCA Annual Report to the OJK. In addition,
EGMS agenda to the OJK. the 2018 BCA Annual Report is also available
b. In accordance with Article 21 Paragraph 2 of on the BCA website that can be accessed by
BCA’s Articles of Association, BCA released an Stakeholders.
announcement no letter than 14 days prior g. Shareholders or shareholders’ representatives
the invitation of AGMS and in accordance who were entitled to attend the AGMS are
with Article 127 of Law No. 40 of 2007, BCA shareholders whose names are registered in
announced the EGMS regarding the acquisition the Register of Shareholders on March 12, 2019
of PT. Bank Royal Indonesia no later than 30 at 16:15 WIB. Shareholders or shareholders’
days before the invitation to the EGMS. This representatives who were entitled to attend
time period does not take into account the the EGMS are shareholders whose names are
announcement date and the date of the GMS recorded in the register of holders of shares on
invitation. May 28, 2019 at 16:15 WIB.
c. Individuals or more shareholders who jointly h. Each share issued has 1 right to vote, the
represent 1/20 or more of the total number of provisions in the BCA Articles of Association
BCA shares and have valid voting rights issued do not divide more than one classification of
by BCA can propose agendas for the GMS. shares that can affect different voting rights.
Proposals from shareholders will be included i. BCA announces the summary of minutes of
in the agenda of the GMS if they meet the AGMS and EGMS on the BCA website is one
provisions of Article 21 paragraph 6 of the working day after the AGMS and EGMS were
BCA Articles of Association and Article 12 of held.
the OJK Regulation No. 32/POJK.04/2014 dated j. BCA has submitted the summary of minutes of
8 December 2014 on Planning And Holding the AGMS and EGMS to the OJK and IDX. BCA
General Meetings Of Shareholders Of Public has also announced the summary of minutes of
Limited Companies. the AGMS and EGMS to the public through the
d. To facilitate shareholders, proxy forms can BCA website. Submission and announcement
be downloaded on the BCA website in the of the summary of minutes of the AGMS and
corporate governance section or can be EGMS are conducted within two working days
obtained from PT Raya Saham Registra, BCA’s after the AGMS and EGMS are held.
Securities Administration Bureau, on working k. BCA submitted minutes of the AGMS and
days and hours at Plaza Sentral Building 2nd EGMS to OJK and IDX no later than 30 days
Floor Jalan Jendral Sudirman Kavling 47 - 48 , after the AGMS and EGMS are held. A copy of
Jakarta, 12930 the minutes can be accessed and downloaded
e. The time period of AGMS invitations is 28 days by the public on the BCA website under the
and for the EGMS is 21 days prior to the day of corporate governance section.
AGMS and EGMS. The invitations do not take
into account the date of the invitation as well
AGMS Procedures
EGMS Procedures
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form that will be provided by the meeting d) The chairperson of the meeting will ask
officer for then to be read out th rough a the shareholders or the power of attorney
loudspeaker, and submit the form to the of shareholders who DO NOT AGREE or
Meeting officer. ABSTAIN to the proposal submitted to
g) To provide equal opportunities to all raise their hands and submit ballot papers
shareholders, each shareholder or to the meeting’s officers. The ballots
shareholder’s power of attorney may each will then be counted by PT Raya Saham
submit a maximum of two questions and/ Registra as the Company’s securities
or opinions for each agenda. administration bureau and then verified
h) All questions will be answered one by one by the notary as an independent official
in order. If several questions are asked e) Shareholders or shareholders’ power of
about the same material, the questions attorney who do not raise their hands to
will be answered simultaneously. submit ballots NOT APPROVAL or ABSTAIN
i) After questions and/or opinions submitted to the proposal submitted, are considered
by shareholders or the shareholders’ to approve the proposal submitted
power of attorney have been answers without the chair of the meeting need to
and/or explained, the Chairperson of the ask the shareholders or the shareholders’
Meeting will propose to shareholders or power of attorney to raise their respective
the shareholders’ power of attorney to hands as a sign of agreement.
make decisions. f) In accordance with Article 30 of OJK
Regulation Number 32 / POJK.4 / 2014
2) Procedure for voting and vote counting: Concerning Planning And Holding
For all agenda meetings requiring a decision, General Meetings Of Shareholders Of
vote counting will be conducted with reference Public Limited Companies, ABSTAIN votes
to the provisions of the Company’s articles of are considered to be the same votes as the
association and the Limited Liability Companies majority votes of shareholders who issue
Act, as follows: votes.
a) Decisions of the meeting are taken based g) The vote count is conducted by scanning
on deliberation to reach consensus. the barcode on the ballots NOT DISAGREE
b) In the event that a decision based on and ABSTAIN submitted to the meeting
deliberation to reach consensus is not officer by using a barcode scanner. The
reached, then the decision is taken by total votes will appear on the screen
voting. Shareholders or the power of available in the meeting room.
attorney of shareholders have the right h) Shareholders or shareholders’ power of
to vote AGREE, a NO AGREE vote or an attorney who have registered but left
ABSTAIN vote for each agenda. the meeting room and do not report the
c) For each agenda item that requires a matter to the registration officer before
decision of the meeting, the decision on the meeting are considered to be present
the proposal submitted at the meeting and approve the proposal submitted at
is valid if approved by more than ½ (one the meeting.
half) of the total number of shares with
voting rights present at the meeting.
Shareholders or their power of attorney who c) The Chairperson of the Meeting will
attend the EGMS are advised to pay attention to request shareholders or shareholders’
the following rules: power of attorney who DOES NOT AGREE
1) Procedures for giving feedback relating to the or ABSTAIN the proposal submitted to
agenda of the meeting: raise their hands and submit ballot papers
a) The Chairperson of the Meeting will give to the Meeting’s officer. The ballots
the opportunity to the shareholders or will then be counted by PT Raya Saham
shareholders’ power of attorney to submit Registra as the Company’s securities
questions and/or opinions prior to the administration bureau and then verified
vote on the agenda of the meeting. by the Notary as an independent official.
b) Questions and/or opinions can only be Shareholders or shareholders’ power of
submitted on the occasion given by the attorney who do not raise their hands to
Chairperson of the Meeting. submit ballots DO NOT AGREE or ABSTAIN
c) Shareholders or shareholder’s power of to the proposal submitted, are deemed to
attorney who wish to submit questions approve the proposal submitted without
and/or opinions are asked to raise their the chair of the meeting need to ask the
hands, write their questions and/or shareholders or shareholders’ power of
opinions on a form that will be provided attorney to raise their respective hands as
by the Meeting officer for then to be read a sign of agreement
out through a loudspeaker, and submit d) Shareholders or shareholders’ power of
the form to the Meeting officer. attorney who issue ABSTAIN votes are
d) Questions and/or opinions raised must considered to issue the same votes as the
be directly related to the agenda of majority vote of the shareholders who
the meeting being discussed. If several vote.
questions are asked about the same e) Decisions on proposals submitted at the
material, the questions will be answered meeting are valid if they are approved
simultaneously. by more than 3/4 (three quarters) of the
e) To provide opportunities for other total number of shares with voting rights
meeting participants, each shareholder or present at the meeting.
shareholder’s power of attorney may each f) Shareholders or shareholders’ power of
submit a maximum of 2 (two) questions attorney who have registered but left
and/or opinions. the meeting room and do not report the
matter to the registration officer before
2) Procedure for voting and vote counting: the meeting is considered to be present
a) Decisions of the meeting are taken based and approve the proposal submitted at
on deliberation to reach consensus. the meeting.
b) In the event that a decision based on
deliberation to reach consensus is not 7. Decision Making Method
reached, hence, the decision is taken by Decision making regarding proposals submitted
voting. in each agenda of the AGMS and EGMS of BCA is
conducted based on deliberations for consensus,
in accordance with Article 23 paragraph 8 of BCA’s
Articles of Association. If deliberations for consensus
are not reached, hence, the decision will be taken
by way of voting.
8. The Vote Counting Mechanism for AGMS and At the third agenda of the 2019 AGMS, there was
EGMS one question from the shareholder of BCA and the
Before voting is held for each AGMS and EGMS BCA’s Board of Directors responded to the question
agenda, each shareholder or their proxies raised.
representing them are given the opportunity to ask
questions and/or submit opinions to the chairperson The voting regarding proposals submitted in each
of the AGMS and EGMS. GMS agenda is conducted verbally using the voting
polls method. In the event that the shareholders
At the first agenda of the 2019 AGMS, there were or their power of attorneys do not agree or abstain
two questions from BCA shareholders and the BCA from the proposal submitted, they can submit the
Board of Directors responded to the questions ballot papers again. Voting polls through ballots
raised. collected will be counted by PT Raya Saham
Registra as BCA’s Securities Administration Bureau
At the second agenda of the 2019 AGMS, there and verified by a Notary as an independent party,
was one question from the shareholder of BCA and in accordance with the GMS Rules of Procedure.
the Board of Directors of BCA responded to the
question raised.
Independent Parties who Conducts Counting and/or Independent Parties who Conducts Counting and/or
Validation of the Votes in the AGMS Validation of the Votes in the EGMS
The independent parties that count and/or validate the The independent parties that count and/or validate
votes at the AGMS were PT Raya Saham Registra as BCA’s the votes at the AGMS were PT Raya Saham Registra
Securities Administration Bureau and Fathiah Helmi, as BCA’s Securities Administration Bureau and Christina
S.H. as the Notary who verified the vote count. Dwi Utami, SH, M.Hum., M.Kn., as the Public Notary who
verified the vote count.
The decision of the 2018 AGMS and its realization are as follows:
Board of Directors
President Director Mr. Jahja Setiaatmadja
Deputy Director Mr. Eugene Keith Galbraith
Deputy Director Mr. Armand Wahyudi Hartono
Director Mr. Ir. Suwignyo Budiman
Director (concurrently Mr. Tan Ho Hien/Subur or a.k.a.
serving as Director of Subur Tan
Compliance)
Director Mr. Henry Koenaifi
Independent Director Mr. Erwan Yuris Ang, SH, MH.
Director Mr. Rudy Susanto
Director Ms. Lianawaty Suwono
Director Mr. Santoso
Director Ms. Inawaty Handoyo
Director Miss Vera Eve Lim
5. Fifth Agenda I Granting power and authority to the Board of Commissioners Realized.
Appointment of to appoint a Registered Public Accounting Firm registered with Board of
the Registered the Financial Services Authority (including a Registered Public Commissioners have
Public Accounting Accountant registered with the Financial Services Authority that appointed a Public
Firm (including is a member of such Registered Public Accounting Firm) to audit Accounting firm,
the Registered the books and records of the Company for the financial year registered in the
Public Accountant ended December 31, 2018 and to determine the amount of fee Financial Services
practising through and other requirements in relation to the appointment of such Authority Public
such Registered Registered Public Accounting Firm registered with the Financial Accounting Firm of
Public Accounting Services Authority (including a Registered Public Accountant Tanudiredja, Wibisana,
Firm) to audit the registered with the Financial Services Authority that is a member Rintis & Rekan (a
Company’s books of such Registered Public Accounting Firm) with due observance member firm of PwC
and accounts for the of the recommendations from the Audit Committee and the Global Network)
financial year ended prevailing laws and regulations; including the Public
31 December 2018. Accountant, name
II Resolving that such power and authority will be effective as of the
Lucy Luciana Suhenda
date on which the proposals on this agenda item are approved by
registered in the
the Annual General Meeting of Shareholders.
Financial Services
Total Votes: Authority practicing
from such Registered
Agree Disagree Abstain
Public Accounting Firm
20,642,784,472 361,745,143 40,590,400 who will audit the
(98.088%) (1.719%) (0.193%) books and records of
the Company for the
financial year 2018.
The appointment of
public accountant has
met the prerequisite
requirements that have
been determined in the
Annual GMS which is
to consider the quality,
requirements, and the
competitive price for
the company.
The Decision of the 2018 Extraordinary GMS and the Realization are as follows:
Independent Parties who Conducts Counting and/ 13. Statement Regarding the Unrealized Decision of
or Validation of the Votes in the AGMS and EGMS the GMS
The independent parties that count votes and/or BCA has implemented all recommendations from
validate the votes at the 2018 AGMS and EGMS the Annual GMS decision and Extraordinary GMS
were PT Raya Saham Registra as BCA’s Securities decision in the 2019 financial year, therefore, there
Administration Bureau and Dr. Irawan Soerodjo is no information pertaining to any reason with
S.H., M.Si., as the Notary who verified the vote regards to decisions that has not been realized.
count.
INFORMATION ON CONTROLLING
12. Realization of Dividend Payment SHAREHOLDER
s )NFORMATION RELATED TO THE PROCEDURE OF
proposal and dividend distribution or The BCA’s Controlling Shareholder since November
payment, shareholders who are entitled to 11, 2016 is PT Dwimuria Investama Andalan. BCA has
receive dividends, and related tax provisions approved the amendment to the Company’s Controlling
are regulated in the BCA Dividend Distribution Shareholder through letter No. KEP-15/D.03/2017
Policy. The main policy can be downloaded on dated February 1, 2017 regarding the assessment of PT
the BCA website in the Corporate Governance- Dwimuria Investama Andalan to be fit and proper as a
corporate action-dividend section. Potential Controlling Shareholder of the Company.
s $IVIDEND PAYMENTS INTERIM OR lNALANNUAL
were made by BCA punctually and based on In connection with the change in the controlling
the principle of fairness. All shareholders are shareholders, there has been no change in control where
treated equally and dividends are paid no later the BCA’s ultimate Controlling Shareholders remain
than thirty days after the announcement of an Robert Budi Hartono and Bambang Hartono.
interim dividend and/or AGMS approving the
distribution of the final dividend. Information schemes or diagrams regarding the BCA’s
s 0AYMENT OF CASH DIVIDENDS FOR lNANCIAL YEAR Controlling Shareholders, both directly and indirectly, to
2018 was paid on April 30, 2019 and interim the individual owners are as follows:
dividend payments for financial year 2019
were made on December 20, 2019.
s "#! PUBLISHED THE ANNOUNCEMENT AND
procedure for payment of cash dividends
2018 on April 15, 2019 in the Bisnis Indonesia
and The Jakarta Post daily newspaper. The
announcement and procedure for payment of
the 2019 interim dividend was published on
November 29, 2019 in the Bisnis Indonesia and
The Jakarta Post daily newspaper.
s 4HE HISTORICAL AMOUNT OF DIVIDEND DISTRIBUTION
can be seen on page 20 of this Annual Report.
PT Dwimuria Investama
Public
Andalan
54,94% 45,06%*
Remarks:
Controlling
Controlling Path
* Of the portion of shares belonging to public shareholders, 2.49% is owned by affiliated parties of PT Dwimuria Investama Andalan, 1.76% is
owned by Anthoni Salim. In addition, 0.19% is owned by certain members of the current Board of Commissioners and Board of Directors of
BCA.
Information regarding BCA’s Controlling Shareholder can be seen on the BCA’s website (www.bca.co.id) in the investor
relations section.
j. Conduct a final evaluation, taking into account ii. In order to guarantee the obligations
the recommendations of the Remuneration of other parties for amounts
and Nomination Committee, on the results exceeding a certain amount which
of the collective evaluation of the Board of from time to time will be determined
Commissioners and its Committees and the by the Board of Commissioners.
evaluation of individual members of the Board 3) Purchase or otherwise acquire immovable
of Commissioners and committee members. property, except for the purpose of
implementing what is stipulated in Article
4. Authorities of the Board of Commissioners 3 of the BCA Articles of Association which
In carrying out its duties and responsibilities, the exceeds a certain amount from time to
BCA Board of Commissioners has the authority to: time will be determined by the Board of
a. Have access to all buildings or other premises Commissioners, that is to carry out other
used or controlled by BCA. activities that are commonly carried out by
b. Check all bookeeping, letters and other banks as long as they are not contrary to
evidence. prevailling laws and regulations, including
c. Request clarifications from the Board of but not limited to actions in the context
Directors regarding all matters concerning of restructuring or saving credit including
BCA. buying collateral, either in whole or in
d. Temporarily terminate one or more members part, through an auction or other means,
of the Board of Directors, should any of the in the event that the debtor does not
member of the Board act contrary to the BCA’s fulfill his obligations to the bank provided
Articles of Association, cause harm to the that the collateral purchased is mandatory
Bank, neglect obligations, and/or violate the disbursed as soon as possible.
prevailling laws and regulations. 4) Establish a new company, undertake or
e. Evaluate and decide upon Directors’ requests dispose or reduce capital participation or
related to transactions that require the increase capital participation, except:
approval of the Board of Commissioners in i. Additional capital participation from
accordance with BCA’s Articles of Association: BCA stock dividends, or
1) Lend money or providing credit facilities ii. Equity participation in the context of
or other banking facilities that correspond credit rescue.
or result in money borrowing: with regard to the prevailing laws and
i. To related parties as stipulated in the regulations
provisions of Bank Indonesia or the 5) Borrow money that is not included in
OJK or other authorized agencies regulation that referred to the Articles
concerning the legal lending limit for of Association of BCA, namely collecting
commercial banks. funds from the public in the form of
ii. Which exceeds a certain amount that deposits such as current account, time
from time to time shall be determined deposits, certificates of deposit, savings,
by the Board of Commissioners. and/or other forms equivalent to that.
2) Provide a guarantee or debt security 6) Transfer or relinquish BCA’s written off
(borgtocht): rights, whether in part or in whole, the
i. In order to guarantee payment amount of which will be determined
obligations of related parties to other from time to time by the Board of
parties as stipulated in the provisions Commissioners.
of Bank Indonesia or the OJK or other
authorized agencies concerning the
legal lending limit for commercial
banks.
c) Has a commitment to comply with which states that the proposed appointment,
laws and regulations and uphold OJK termination and/or replacement of members of
policies the Board of Directors to the GMS as referred
d) Has a commitment towards the to in Article 7, mutatis mutandis, applies to
development of a healthy financial members of the Board of Commissioners.
services institution
e) Not included as a individual principal Nomination Mechanism
prohibited from being a party. The flow of the nomination mechanism is as follows:
2) Financial reputation requirements, at least 1. Proposals from shareholders/Board of
evidenced by: Commissioners related to the nominations of
a) Not having bad credit and/or non the Board of Commissioners are submitted to the
performing loan. Board of Commissioners.
b) Has never been declared bankrupt 2. The Board of Commissioners requests the
and/or has never been a shareholder, Remuneration and Nomination Committee to
controller of an insurance company discuss proposals related to the nomination of
who is not a shareholder, member of the Board of Commissioners.
the Board of Directors, or a member 3. The Remuneration and Nomination Committee
of the Board of Commissioners found conducts discussions related to the proposal in
guilty of causing a company to be the Remuneration and Nomination Committee
declared bankrupt within the last 5 meeting. The discussion was outlined in the
(five) years before being nominated. minutes of the RNC meeting. Matters considered
in the meeting include:
6. Nomination for Members of the Board of a. Reasons and/or considerations of proposals.
Commissioners b. Qualification of candidates according to
related proposals.
Legal Basis c. The Remuneration and Nomination
The holding of nominations for members of the Committee takes the following steps:
Board of Commissioners refers to the following s 0AYING ATTENTION TO EXTERNAL AND
guidelines: internal conditions according to the
a. Article 27 of OJK Regulation No. 55/ bank’s strategic direction.
POJK.03/2016 concerning the Implementation s #OMMUNICATE WITH THE CONTROLLING
of Governance for Commercial Banks which shareholder (if the proposal is not from
states that any proposed appointment and/ the controlling shareholder).
or replacement of members of the Board of 4. After conducting the discussion, the
Commissioners to the GMS must consider the Remuneration and Nomination Committee
Remuneration and Nomination Committee provides recommendations to the Board of
recommendations. Commissioners as outlined in the Remuneration
b. Article 7 of OJK Regulation No. 33/ and Nomination Committee Decision Letter.
POJK.04/2014 concerning Directors and Board 5. Based on the Remuneration and Nomination
of Commissioners of an Issuers or Public Committee recommendations, the Board of
Companies which states that the proposed Commissioners submits candidates for the
appointment, dismissal, and/or replacement of Board of Commissioners and/or Directors to
members of the Board of Directors to the GMS the chairman of the GMS through the Decision
must consider the recommendations of the Letter of the Board of Commissioners.
Board of Commissioners or the committee that 6. The GMS leader requests the approval of the
carries out the nomination function. shareholders in the agenda of the GMS related to
c. Article 26 OJK Regulation No. 33/POJK.04/2014 the nominations of the Board of Commissioners
concerning Directors and Board of and/or Directors.
Commissioners of Issuers or Public Companies
7. After obtaining approval from the GMS, the approval shall be set forth in the minutes of the GMS which is
the basis of the fit and proper test process for candidates for the Board of Commissioners and/or Directors.
8. BCA may use the services of third parties in the search for candidates for the Board of Commissioners and/or
Directors.
Nomination Mechanism
Shareholders /
Remuneration and Board of Directors
Board of Board of Commissioners GMS
Nomination Committee Bureau
Commissioners
Accepted
Submission of
candidate proposals RNC decision letter
to the GMS leader
The leader of
the GMS asked
for shareholder
approval
Acceptance of fit
and proper test
results
PT Bank Central Asia
Finish
Have at least three people and at most the same as the There are 5 (five) members of the Board of Commissioners.
number of members of the Board of Directors.
Have at least one member of the Board of Commissioners All members of the Company’s Board of Commissioners are
domiciled in Indonesia. domiciled in Indonesia.
Have Independent Commissioner of at least 50% of the The number of Independent Commissioners of the
total members of the Board of Commissioners. Company is 3 (three) people or 60% (sixty percent) of the
total members of the Board of Commissioners.
As of December 31, 2019, BCA had 5 (five) members in the next period as Independent Commissioners
of the Board of Commissioners, consisting of 1 (one) with the following conditions:
President Commissioner, 3 (three) Independent - The meeting of the members of the Board of
Commissioners, and 1 (one) Non-Independent Commissioners considers that the Independent
Commissioner. The number of members of the Commissioners could still act independently.
Board of Commissioners of BCA does not exceed the - The Independent Commissioner stated in the
number of members of the Board of Directors of BCA. GMS regarding the independency concerned.
The number of BCA Independent Commissioners
has fulfilled the provisions exceeding 50% (fifty BCA has Independent Commissioners who have
percent), or specifically 60% (sixty percent) of the been appointed for more than 2 (two) periods,
total members of the BCA Board of Commissioners. namely Cyrillus Harinowo and Raden Pardede. Both
All members of the BCA Board of Commissioners of them have made an independent declaration
are domiciled in Indonesia. which was read at the time of the appointment of
Independent Commissioner members at the 2016
In accordance with BCA’s Articles of Association, BCA Annual General Meeting. The contents of the
the term of office of members of the Board of declaration of independence can be seen in the
Commissioners is five years from the date specified independent commissioner’s statement section of
in the GMS. The term of office of the members of this Annual Report.
the Board of Commissioners for this period will
end when BCA Annual GMS is closed in 2021. The All members of the Board of Commissioners of
GMS still has the authority to dismiss one or more BCA have obtained approval from Bank Indonesia
members of the Board of Commissioners at any or the OJK and have passed the fit and proper test
time before his term ends. before carrying out their duties and functions. This
is in accordance with the provisions of the regulator
Independent Commissioners who have served for regarding the fit and proper test.
two consecutive terms of office can be reappointed
BCA did not change the composition of the Board of Commissioners in 2018. The composition of the Board of
Commissioners based on the BCA annual GMS in 2018 is as follows.
There have been no members of the Board of Commissioners who were former Directors of BCA in the last two
years.
9. Induction Program for New Board of b. Meetings with members of the Board of
Commissioners Members Directors and the Board of Commissioners
The orientation program is designed for new to discuss various issues in BCA or other
members of the Board of Commissioners in order to information needed.
prepare them to properly perform their duties and c. Visiting various locations of BCA’s business
responsibilities as members of the BOC. activities/branches together with other
members of the Board of Directors/
Board of Commissioners orientation program management.
policies are regulated in the BCA corporate
governance guidelines in Part B concerning 10. Training Programs to Enhance the Competence
procedures for implementing corporate governance of Members of the Board of Commissioners
principles-chapter II on guidelines and code of Board of Commissioners training program policies
conduct for the Board of Commissioners. are regulated in the BCA corporate governance
guidelines in Part B concerning procedures for
The orientation program includes: implementing corporate governance principles-
a. Knowledge about BCA which includes the chapter II on guidelines and code of conduct for the
vision, mission, strategies and plans for Board of Commissioners.
the medium and long term, performance,
governance, and finance of BCA. Guidelines and code of conduct for the Board
b. Understanding of duties and responsibilities of Commissioners are stated in the corporate
as a member of the Board of Directors, limits governance guidelines and can be found in BCA
of authority, working time, relations with website under the corporate governance section
the Board of Commissioners, related internal/ (https://www.bca.co.id/en/Tentang-BCA/Tata-
external rules/ conditions, and others. Kelola-Perusahaan/Struktur-Organisasi).
Pursuant to Bank Indonesia Regulation No. 11/19/ Board of Commissioners shall be reported to the
PBI/2009 dated 4 June 2009 as amended by Bank OJK in accordance with OJK regulations. BCA policy
Indonesia Regulation No. 12/7/PBI/2010 dated 19 April regarding the obligations of member of the Board
2010 concerning Risk Management Certification for of Commissioners to disclose the share ownership
Management and Official of Commercial Banks, all information refers to the following provisions:
members of the Board of Commissioners have risk a. Article 2 of OJK Regulation No. 11/
management certification and/or refreshment in POJK.04/2017 concerning Report of Ownership
accordance with applicable regulations. or Any Changes in the Share Ownership of a
Public Company stating that a member of the
11. Share Ownership for Members of the Board of Board of Directors or Board of Commissioners
Commissioners that Amounts to 5% or More of shall report to the OJK on ownership and any
Paid-Up Capital change of ownership of the Company’s shares
either directly or indirectly.
Legal Basis
BCA regulates the obligations of members of the
Board of Commissioners to disclose share ownership
that reaches 5% or more of paid-up capital. Any
changes in the share ownership for members of
b. Article 39 of OJK Regulation No. 55/ BCA has a policy regarding the obligations of
POJK.03/2016 Implementation of Corporate members of the Board of Commissioners to disclose
Governance for Commercial Banks states that information on ownership and changes of BCA’s
members of the Board of Commissioners shall shares contained in the corporate governance
disclose share ownership of 5% or more at the guidelines on code of conduct of the Board of
Bank or other banks and companies domiciled Commissioners. This policy is in accordance with
in and outside the country. Article 3 of OJK Regulation No. 11/POJK.04/2017
concerning Report of Ownership or Any Changes
Implementation of Ownership or Report Share in the Share Ownership of a Public Company. In
The Board of Commissioners code of conduct addition, BCA has also conducted socialization of
regulates, among others about the Board of the OJK Regulation through Corporate Secretary
Commissioners obligation to disclose share Memo No. 120/MO/ DCS/2017 dated 25 April 2017
ownership of 5% or more of paid-up capital, to all members of the Board of Directors and Board
which includes the type and number of shares in of Commissioners.
BCA, other banks, non-bank financial institutions
and other companies, which are domiciled in and BCA has submitted a report on any changes in
outside the country. In addition to the above, BCA share ownership of the Board of Commissioners in
has also held and stored a special list as regulated in 2019 through the e-reporting system and hardcopy
Article 50 of the Limited Liability Company Law. document to the OJK and Indonesia Stock Exchange
in compliance with internal and external policies
regarding share ownership reports.
Table of Share Ownership of the Board of Commissioners that Amounts to 5% or More as of December 31, 2019
Share Ownership of the Board of Commissioners that amounts to 5% or
more of paid-up capital on:
Name
Non-Bank
BCA Other Banks Other Companies
Financial Institution
Djohan Emir Setijoso - - - 3
Tonny Kusnadi - - - 3
Cyrillus Harinowo - - - 3
Sumantri Slamet - - - -
Remark:
3 owns shares in the amount of 5% (five percent) or more.
12. Dual Positions for Members of the Board of s .ON )NDEPENDENT #OMMISSIONERS PERFORM
Commissioners functional tasks from bank shareholders
Throughout 2019, BCA complied with legal in the form of legal entities in the Bank
regulations regarding the dual positions of the business group.
Board of Commissioners. There are no members s -EMBERS OF THE "OARD OF #OMMISSIONERS
of the Board of Commissioners of BCA who hold hold positions in non-profit organizations
concurrent positions beyond the prevailing or institutions.
provisions.
Disclosure
Legal Basis Concurrent positions on the Board of Commissioners
a. Members of the BCA Board of Commissioners of BCA have taken into account Article 28 of
do not hold concurrent positions, except for the OJK Regulation No. 55/POJK.03/ concerning
the terms and conditions stipulated in: Implementation of Corporate Governance for
s /*+ 2EGULATION .O 0/*+ ON Commercial Banks. The list of concurrent positions
the Implementation of Governance for of the Board of Commissioners of BCA in 2019 is as
Commercial Banks. follows:
s /*+ 2EGULATION .O 0/*+ 1. 1 (one) Non-Independent Commissioner
on the Board of Directors and Board of concurrently serving as President Commissioner
Commissioners of the Issuers or Public in one other company not a financial
Companies. institution.
s /*+ #IRCULAR ,ETTER .O 3%/*+ 2. 1 (one) Independent Commissioner concurrently
on the Implementation of Governance for serving as an Independent Commissioner in
Commercial Banks. another company not a financial institution.
b. Members of the BCA Board of Commissioners 3. 1 (one) other Independent Commissioner
do not hold concurrent positions as members concurrently serving as an Independent
of the Board of Directors, the Board of Commissioner in one other company not a
Commissioners, or executive officers: financial institution and also as a member of
s )N lNANCIAL INSTITUTIONS OR lNANCIAL the University of Indonesia’s Board of Trustees’
companies, both banks and non-banks; organization.
s )N MORE THAN ONE NON lNANCIAL INSTITUTION
or non-financial company, both domestic Disclosure of concurrent positions held by members
and abroad. of the Board of Commissioners in the last 3 (three)
c. The following conditions are not considered years is as follows:
concurrent positions, as referred to in the
paragraph above, if:
s -EMBERS OF THE "OARD OF #OMMISSIONERS
serve as members of the Board of
Directors, members of the Board of
Commissioners, or executive officers who
perform supervisory functions in 1 (one)
non-bank subsidiary company controlled
by the Bank.
Tonny Kusnadi Commissioner - President Commissioner of PT Sarana Menara Operator of Telkom Tower
Nusantara Tbk
Tonny Kusnadi Commissioner - President Commissioner of PT Sarana Menara Operator of Telkom Tower
Nusantara Tbk
Tonny Kusnadi Commissioner - President Commissioner of PT Sarana Menara Operator of Telkom Tower
Nusantara Tbk
13. Report on Task Implementation and Assessment The report on the implementation of committee
of Committees under the Board of Commissioners duties under the Board of Commissioners in 2019
Throughout 2019, the committees under the Board can be found in the committee section under the
of Commissioners have carried out their functions Board of Commissioners in this Annual Report.
and responsibilities properly in supporting the
implementation of the duties of the Board of The Board of Commissioners evaluates these
Commissioners. Committees under the Board of committees with the following conditions:
Commissioners include: 1. Criteria
1. Audit Committee. The criteria for evaluating the committees
2. Risk Oversight Committee (ROC) under the Board of Commissioners are based
3. Remuneration and Nomination Committee on their compliance towards the guidelines
(RNC) and code of conduct, as well as the realization
4. Integrated Governance Committee (IGC). of work/implementation of the duties of each
committee
2. Process
The assessment is performed by the Board of Commissioners once in 1 (one) year
3. Result
The Board of Commissioners believes that all of these committees have worked accordingly by upholding
competency standards and good quality.
process. In addition, conducting review of c. Review on BCA’s risk profile and specifically
cash processing center (CPC) Alam Sutera explored credit risk, operational, market,
already in operation and data center liquidity and reputation risk.
Surabaya as part of the assessment of d. Analysis on the results of stress tests of
adequacy and effectiveness of control in credit, market and liquidity risk.
the internal work unit. e. Ensured the implementation GCG was
g. Reviewed internal audit reports (more carried out well and in an appropriate
than 114 reports) and monitored the manner. The committee also attended the
follow up. general meeting of Shareholders, Analyst
h. Assessed BCA compliance with rules, Meeting and BCA National Work Meeting
regulations and laws applies in banking for fiscal 2020.
through review of compliance reports f. Conducted monthly monitoring of
based on prudence principles reported the realized implementation of credit,
every semester. liquidity, market and operational risk.
i. Reviewed the credit portfolio report g. Learnt new regulations and conducted
published every semester. a review of the compatibility of the KPR
j. Monitored the implementation of risk charter with the new regulations.
management through quarterly reports h. Conduct a visit to the Surabaya data center
of risk profile company and monthly in order to monitor risk mitigation with
report of operation risk management the Audit Committee and the Internal
information system (ORMIS). Audit Division.
k. Conducted review of:
i. OJK examination results and the 3. Assessment of the Remuneration and
follow-up Nomination Committee (RNC)
ii. Management letter from public Throughout 2019, RNC held 5 (five) meetings,
accounting firm Tanudiredja, and implemented work programs as follows:
Wibisana, Rintis & Partners (a member a. Prepared recommendations for the Board
firm of PwC Global Network) along of Directors’ nominations for 2019.
with the follow up. b. Prepared recommendations related
l. Reported the results of regular studies to the remuneration of the Board of
and evaluations on governance, risk Commissioners and Board of Directors.
management, compliance and control of
Board of Commissioners quarterly. 4. Assessment of the Integrated Governance
m. Attended GMS, analyst meeting, and BCA Committee (IGC)
national work meeting in 2020 in order ICG held 4 (four) meetings in 2019, and also
to supervise the implementation good implemented work programs as follows:
corporate governance. a. Evaluated the Implementation of
integrated governance in semester II 2018.
2. Assessment of the Risk Oversight b. Reviewed the implementation of
Committee (ROC) integrated risk management of the BCA
ROC held 14 (fourteen) meetings in 2019, and financial conglomerates.
also implemented work programs as follows: c. Evaluate the implementation of
a. Monitor the implementation of the duties integrated governance in semester I 2019.
of the committee. d. Updated information related to
b. Monitor the implementation of the duties subsidiaries in the BCA financial
of the Risk Management Work Unit. conglomerates.
e. Follow up on the previous meeting Based on OJK Circular Letter No. 13/SEOJK.03/2017 on
f. Conduct discussions related to the Implementation of Good Corporate Governance
coordination between internal audit for Commercial Banks, Independent Commissioners are
division and subsidiaries. members of the Board of Commissioners who do not
have financial, management, ownership, and/or family
14. Policy on Loan Facilities for the Board of relationships with members of the Board of Directors,
Commissioners other members of the Board of Commissioners, and/or
BCA already has policies regulating loan facilities to Controlling Shareholders, or relationships with the Bank
the Board of Commissioners, as explained on page that can affect their ability to act independently.
529 regarding Provision of Funds to Related Parties
and Large Exposure. 1. Independent Commissioner Criteria
All Independent Commissioners must meet the
15. Board of Commissioners Supervisory Duties following criteria:
Report 1. Not a person who is employed or has the
The Board of Commissioners carries out supervisory authority and responsibility to plan, lead,
duties to ensure BCA operates in the right direction, control, or oversee BCA activities within the
maintains business sustainability, and provides last six months, except for re-appointment as
added value to all stakeholders. The Board of an Independent Commissioner of BCA in the
Commissioners also provides recommendations and following period;
advice to the Board of Directors in relation to their 2. Have no financial, management, ownership,
supervisory duties, including recommendations, and/or family relationships with members of
advices and assessments related to the the Board of Directors, other members of the
implementation of Good Corporate Governance in Board of Commissioners, and/or Controlling
BCA. Shareholders, or relationships with BCA that
can affect their ability to act independently;
A full Report on the Implementation of the Duties 3. Have no shares in BCA, directly or indirectly;
of the Board of Commissioners is presented on page 4. Have no affiliation with BCA, other members
37 section of the Board of Commissioners’ report in of the Board of Commissioners, members
this Annual Report. of the Board of Directors, or the Majority
Shareholders of BCA;
16. Performance Evaluation of Members of the 5. Have no direct or indirect business relationships
Board of Commissioners related to BCA business activities;
Performance evaluation of members of the Board 6. Meet other requirements of Independent
of Commissioners, related to the procedures Commissioners in accordance with prevailing
for carrying out performance appraisals, the regulations;
criteria used, and the parties conducting the 7. Prospective Independent Commissioners who
evaluation can be seen on page 407 under section are former members of the Board of Directors
of the Performance Evaluation of the Board of or BCA executive officers or other parties
Commissioners and the Board of Directors in this having a relationship with BCA must undergo
Annual Report. a cooling off period of at least one year before
becoming an Independent Commissioner;
INDEPENDENT COMMISSIONERS 8. Non-Independent Commissioners who will shift
to Independent Commissioners must undergo
In 2019, there were three Independent Commissioners of a cooling off period of at least six months; and
BCA, out of five members of the Board of Commissioners, 9. Independent Commissioners who serve as the
representing 60% of the total members of the Board. chairperson of the committee, may only hold
dual positions as the chairperson of at the
most of one other committee.
Independent Commissioners who have served I declare this statement of independency is made
for two consecutive terms may be reappointed as truthfully.”
Independent Commissioners in the next period in
the case of: BOARD OF DIRECTORS
s 4HE "OARD OF #OMMISSIONERS -EETINGS ASSESS
that the Independent Commissioners remain Pursuant to Law No. 40 Year 2007 on Limited Liability
able to act independently; and Companies, the Board of Directors is the organ of the
s )NDEPENDENT #OMMISSIONERS DECLARE THEIR Company that has the authority and full responsibility to
independence at the GMS. manage the Company for the interest of the Company,
in accordance with the purposes and objectives of the
2. Statement of Independent Commissioners Company as well as to represent the Company, either
The current BCA Independent Commissioners were in or out the court in accordance with the provisions of
appointed in 2016 and this will remain effective until the articles of association and the applicable laws and
2021, so that at the 2019 Annual GMS there was regulations.
no need for the appointment of an Independent
Commissioner. 1. Legal Basis
BCA appointed the Board of Directors based on the
The appointment of the Independent Commissioner following regulations:
at the 2016 BCA Annual GMS was followed by a. Law No. 40 Year 2007 concerning Limited
the reading of the independence statement by Liability Companies.
Mr. Cyrillus Harinowo and Mr. Raden Pardede as b. Financial Services Authority (OJK) Regulation
Independent Commissioners. The statement of No. 34/POJK.03/2018 concerning Revaluation
independence is as follows: for the Main Parties of a Financial Services
Institution;
In connection with my nomination as an Independent c. OJK Regulation No. 11/POJK.04/2017
Commissioner of PT Bank Central Asia Tbk (“the concerning Reporting of Ownership, or
Company”) and considering that I have served as Changes in the Ownership, of Shares in Public
an Independent Commissioner of the Company for Companies.
more than two terms of tenure, in order to comply d. OJK Regulation No. 27/POJK.03/2016
with the provisions of Article 25 paragraph 1 of concerning Fit and Proper Test of Main Parties
the OJK Regulation No. 33/POJK.04/2014 regarding of Financial Services Institutions
Boards of Directors and Boards of Commissioners of e. OJK Regulation No. 55/POJK.03/2016
Issuers or Public Companies, hereby I declare that I: concerning The Implementation of Good
1. Am not working nor having the authority and Corporate Governance for Commercial Banks;
responsibility to plan, lead, control or oversee f. OJK Regulation No. 33/POJK.O4/2014
the Company’s activities within the last six concerning Board of Directors and Board of
months, except as Independent Commissioner Commissioners of Issuers or Public Companies.
of the Company; g. OJK Regulation No. 18/POJK.03/2014
2. Do not have any shares directly or indirectly in concerning Implementation of Integrated
the Company; Governance for Financial Conglomerates.
3. Do not have any affiliation with the Company, h. OJK Regulation No. 17/POJK.03/2014
members of the Board of Commissioners, concerning Implementation of Integrated Risk
members of the Board of Directors or Majority Management for Financial Conglomerates.
Shareholders of the Company; i. OJK Circular Letter No. 9/SEOJK.03/2019
4. Do not have any direct or indirect business concerning Revaluation of Main Parties of the
relationship related to the Company’s business Bank.
activities.
j. OJK Circular Letter No.13/SEOJK.03/2017 The Board of Directors Charter is covered in the
concerning Implementation of Governance for Corporate Governance Guideline and can be viewed
Commercial Banks. on the BCA website (https://www.bca.co.id/en/
k. OJK Circular Letter No. 39/SEOJK.03/2016 Tentang-BCA/Tata-Kelola-Perusahaan/Struktur-
concerning Fit and Proper Test for Prospective Organisasi).
Controlling Shareholders, Prospective Members
of the Board of Directors, and Prospective 3. Duties and Responsibilities of the Board of
Members of the Board of Commissioners of the Directors
Bank. BCA’s Articles of Association and other regulations
l. OJK Circular Letter No. 15/SEOJK.03/2015 set out duties and responsibilities of the Board of
concerning the Implementation of Integrated Directors as follows:
Governance for Financial Conglomerates. a. Lead and manage BCA in accordance with
m. OJK Circular Letter No. 14/SEOJK.03/2015 the purposes and objectives of the Articles of
concerning Implementation of Integrated Risk Association.
Management for Financial Conglomerates. b. Control, maintain, and manage BCA’s assets for
n. BCA Articles of Association. the benefit of BCA.
c. Create internal control structure, ensure the
2. Guideline and Code of conduct of the Board of implementation of the internal audit function
Directors (Board of Directors Charter) at every level of management, and follow up
BCA has Guideline and Code of conduct of the Board on internal audit findings in accordance with
of Directors or Board of Directors Charter that is policies or directions given by the Board of
formulate pursuant to Article 18 of OJK Regulation Commissioners.
No. 55/POJK.03/2016 concerning Implementation d. Submit Annual Work Plan which also
of Governance for Commercial Banks and Article 35 includes the Annual Budget to the Board
of OJK Regulation No. 33/POJK.04/2014 concerning of Commissioners for approval, prior to
Board of Directors and Board of Commissioners of the commencement of the forthcoming
Issuers or Public Companies. The Board of Directors financial year, taking into account applicable
Charter regulates the following matters: regulations.
a. Legal basis; e. Implement the Good Corporate Governance
b. Values; principles in every BCA’s business activities at
c. Composition, Criteria, and Independence of all levels and stages of the organization.
the Board of Directors; f. Establish Integrated Risk Management
d. Tearms of duties of the Board of Directors; Committee.
e. Dual Positions of the Board of Directors; g. Evaluate the performance of the committee
f. Appointment of the Board of Directors; under the Board of Directors at the end of
g. Obligation, Duties, Responsibilities and each financial year.
Authorities of the Board of Directors; h. Conduct the Board of Directors’ meetings
h. Transparency and Prohibitions for the Board of regularly, at least once each month.
Directors; i. Record minutes of Board of Directors meetings
i. Orientation and Training of the Board of and have them signed by all members of
Directors; the Board of Directors present at the Board
j. Ethics and Working hours of the Board of Directors’ meeting.
Directors; j. Distribute copies of the minutes of meetings of
k. Board of Directors Meetings; the Board of Directors meeting to all members
l. Reporting and Accountability; of the Board of Directors and related parties.
m. Board of Directors self-assessment. k. Conduct meetings of the Board of Directors
together with the Board of Commissioners in
accordance with regulations.
l. Hold and keep the list of shareholders, based on applicable laws and/or GMS
special list, minutes of General Meeting resolutions.
of Shareholders, and minutes of Board of f. Hire and dismiss employees based on personnel
Directors’ meetings. regulations. The Directors also disclose to
m. Prepare Annual Report and other company employees regarding BCA’s personnel policies,
documents as referred to in the applicable including the recruitment, promotion and
laws and regulations. remuneration system, through communication
n. Follow up on audit findings and facilities that can be accessed by employees.
recommendations from external auditors, the g. Perform other actions, either on management
results of supervision of OJK, Bank Indonesia or on ownership, in accordance with the
and/or the results of supervision of other provisions regulated further by the Board
authorities including but not limited to the of Commissioners with due regard to
Indonesia Stock Exchange. the provisions of the applicable laws and
o. Responsible for carrying out its duties and regulations.
responsibilities to shareholders through the
GMS. In performing its duties, responsibilities and
authorities, the Board of Directors shall take actions
Throughout 2019, the Board of Directors did not in good faith, with full responsibility and prudence,
grand general power of attorney to employees or with regard to BCA’s Articles of Association, the
other parties related to their duties and functions, Board of Directors Code of Conduct and prevailing
as stipulated in OJK Regulations related to laws and regulations.
Governance.
5. Criteria for the Board of Directors
4. Authorities of the Board of Directors Those who may be appointed as a member of the
Based on BCA’s Articles of Association and other Board of Directors are individuals who meet the
relevant regulations, the Board of Directors’ criteria and requirements in accordance with:
authority includes: a. OJK Regulation No. 33/POJK.04/2014 on Board
a. Represent BCA in and out of court on all of Directors and Board of Commissioners of
matters and in any event, binding BCA with Issuers or Public Companies namely to:
other parties and other parties with BCA, 1) Have good ethics, morals, and integrity
and carrying out all actions, both regarding 2) Be proficient in performing legal actions
management and ownership, with restrictions 3) Within 5 (five) years before appointment
as set forth in BCA’s Articles of Association. and during the term of office:
b. Arrange the handover of power of the Board a) Not have been declared bankrupt
of Directors to represent BCA in and out of b) Not have been a member of a Board of
court to one or several members of the Board Directors or Board of Commissioners
of Directors specifically appointed for that, or found guilty of causing a company to
to one or more BCA employees, either alone or be declared bankrupt
with other people or entities. c) Not have been punished for
c. The BOD shall be entitled to appoint one or committing a crime detrimental
more persons authorized to perform certain to state finances or relating to the
acts in accordance with the terms stipulated by financial sector
the BOD in a special power of attorney. d) Not have been a member of a Board of
d. Establish policies in leading and managing Directors or Board of Commissioners
BCA. in which during his/her term of office:
e. Regulate provisions on employment, including s $ID NOT ORGANIZE AN !NNUAL '-3
determination of salary, pension or old age
benefits, and other income for employees,
The flow of nomination mechanism for members of 4. After conducting the discussion, RNC
the Board of Directors is as follows: provides recommendations to the Board of
1. Proposal from shareholders/Board of Commissioners, stated in the form of an RNC
Commissioners/President Directors related to Decision letter.
the nomination of Directors is submitted to the 5. Based on the RNC recommendation, the
Board of Commissioners. Board of Commissioners decides to submit
2. The Board of Commissioners requests the RNC candidate(s) of the Board of Commissioners
to discuss proposal related to the nomination and/or Board of Directors to the chairman of
of the Board of Directors. the GMS through a Board of Commissioners
3. RNC conducts discussions related to the Decision Letter.
proposal in the RNC meeting, in which the 6. The GMS lead requests the approval of the
summary is stated in the minutes of the RNC shareholders in the GMS agenda related to the
meeting. Things to consider in the meeting nominations of the Board of Commissioners
include: and/or Board of Directors.
a. Reasons and/or considerations of proposal; 7. After obtaining approval from the GMS, the
b. Qualification of candidates according to approval is then stated in the minutes of the
the proposal; GMS that subsequently becomes the basis
c. The steps taken by RNC include: for the fit and proper test for candidates of
s 0AY ATTENTION TO EXTERNAL AND INTERNAL the Board of Commissioners and/or Board of
conditions according to the bank’s Directors.
strategic direction. 8. BCA may use third-parties services in looking
s #OMMUNICATE WITH THE CONTROLLING for candidates of the Board of Commissioners
shareholder (if the proposal is not and/or Board of Directors.
from the Controlling Shareholder).
Nomination Mechanism
Shareholders/Board
Board of Board of Directors
of Commissioners/ RNC GMS
Commissioners Bureau
President Director
Disagree
Nomination Proposal Discussion in the Discussion in the
(Candidates of BCA RNC Meeting RNC Meeting
Board of Directors)
Agree
Propose candidates
RNC Decree
to GMS Chairman
GMS Chairman
asking for
shareholders
approval
Approval is
Preparation and
mentioned in the
fulfillment of Fit
GMS Decision (basis
and Proper Test
for fit and proper
process
test)
Finish
7. Number and Composition of the Members of the BCA has also appointed an Independent Director
Board of Directors who has the duty and responsibility to supervise
BCA has complied with the provisions on the regional and branch management, network
number and composition of the members of the management and regional development, and
Board of Directors in accordance with Article 4 of procurement.
OJK Regulation No. 55/POJK.03/2016 concerning
Implementation of Corporate Governance for The term of office of the Board of Directors of
Commercial Banks, states that Banks are required BCA will expire at the closing of the fifth annual
to have at least three members of the Board of GMS held after the GMS appointing the relevant
Directors. member of the Board of Directors, without
reducing the authority of the GMS to dismiss one
As of December 31, 2019, the number of members or more members of the Board of Directors at
of the Board of Directors of BCA was eleven people any time before the position ends. BCA Articles
consisting of: of Association state that members of the Board of
s ONE 0RESIDENT $IRECTOR Directors whose term of service has ended can be
s TWO $EPUTY 0RESIDENT $IRECTORS reappointed.
s ONE #OMPLIANCE $IRECTOR
s ONE )NDEPENDENT $IRECTOR AND All members of the Board of Directors of BCA
s SIX OTHER $IRECTORS have obtained approval from Bank Indonesia or
the OJK and have passed the fit and proper test
From the above composition, BCA has a member before performing their duties and functions. It is
of the Board of Directors who also serves as the in accordance with the provisions of the regulator
Compliance Director. The President Director is regarding the fit and proper test.
independent from the controlling shareholders.
All members of the Board of Directors who have met the requirements and passed the fit and proper test
are domiciled in Indonesia as stipulated in Article 4 of the OJK Regulation No. 55/POJK.03/2016 concerning
Implementation of Corporate Governance for Commercial Banks.
In 2018, there was a change in the composition of the Directors due to the change in members of the Directors.
The composition of the BCA Board of Directors in 2018 has been included in the Deed of Decision of the Meeting
of PT Bank Central Asia Tbk No. 180 dated 26 April 2018, which was made before Dr. Irawan Soerodjo, S.H., M.Sc.,
Notary in Jakarta.
At present there is no Director of BCA who is a former President Director of BCA in the last 2 (two) years.
The division of tasks and authorities among members of the Board of Directors is determined based on the
decision of the Board of Directors with approbation by on a letter the resolution of the Board of Commissioners
No. 197/SK/KOM/2019 dated December 23, 2019 concerning the Division of the Duties and Responsibilities of the
Board of Directors of PT Bank Central Asia Tbk, which is explained in the table as follows:
Alternate Alternate Alternate
No. Name Position Duties and Responsibilities
Director I Director II Director III
1. Jahja Setiaatmadja President Director s )NTERNAL !UDIT *) DHC DCR DJW
(JS) (PD) s Anti-Fraud DCR DHC DJW
s #ORPORATE 3OCIAL 2ESPONSIBILITy DTP DCR DJW
2. Suwignyo Budiman Deputy President s #ONSUMER #REDIT +02 ++" DKS DBK DTP
(SB) Director s )NDIVIDUAL #USTOMER "USINESS DKR DTP WP2
(WP1)**) Development
s 7EALTH -ANAGEMENT DTP DKR WP2
s "#! 3YARIAH DTP DJW WP2
s !SURANSI 5MUM "#! "#! DKR DKS DBK
Insurance)
s !SURANSI *IWA "#! "#! ,IFE DHC DKS DBK
s "ANK 2OYAL )NDONESIA DKS DKR DFC
3. Armand W. Deputy President s /PERATION 3TRATEGY DJW DHC DFC
Hartono Director Development
(AH) (WP2)**) s )NFORMATION 4ECHNOLOGY WP1 DFC DTP
s $OMESTIC 0AYMENT 3ERVICES DKR DJW DKS
s %LECTRONIC "ANKING 3ERVICES DTP DJW DHC
s )NTERNATIONAL "ANKING 3ERVICES
s $IGITAL 3ERVICES DBK DTP DHC
s #ENTRAL #APITAL 6ENTURA DTP DJW DHC
WP1 DHC DTP
4. Subur Tan Director of Credit s #REDIT !NALYSIS DJW PD DHC
(ST) & Legal s #REDIT 2ECOVERY DJW PD DHC
s ,EGAL DJW WP1 DCR
5. Henry Koenaifi Director of s #OMMERCIAL 3-% "USINESS DBK WP1 DTP
(HK) Commercial s #ASH -ANAGEMENT DBK DTP WP1
Banking s #REDIT 3ERVICES DKR DJW DBK
& SME s "#! -ULTI &INANCE WP1 DKR DTP
(DKS)**) s "#! &INANCE WP1 DKR DTP
6. Erwan Yuris Ang Director of s 2EGIONAL "RANCH "ANKING WP2 DKS DFC
(EY) Regional & Branch Services DFC DKS WP2
Network s .ETWORK 2EGIONAL
(DJW) #) Development DFC DHC WP1
s 0ROCUREMENT
7. Rudy Susanto Corporate s #ORPORATE "USINESS DKS WP1 DTP
(RS) Banking s #ORPORATE &INANCE DKS WP1 DTP
Director s #ORPORATE "RANCH DKS WP1 DJW
(DBK)**) s 4REASURY PD DKS WP1
s )NTERNATIONAL "ANKING WP1 PD DKS
s "#! &INANCE ,TD (ONGKONG DTP DKR DFC
s "#! 3EKURITAS WP1 PD DFC
8. Lianawaty Suwono Director of s (UMAN #APITAL -ANAGEMENT DKR PD WP1
(LS) Human Capital s ,EARNING $EVELOPMENT DCR WP2 WP1
Management
(DHC)
9. Inawaty Handojo Compliance & s #OMPLIANCE*) DHC DKR DJW
(IH) Risk Management s 2ISK -ANAGEMENT *) DJW DKR DHC
Director s %NTERPRISE 3ECURITY DHC DKR WP1
(DCR)***)
10. Santoso Director of s 4RANSACTION "ANKING "USINESS DHC WP2 DKS
(SL) Transaction Developmnet & Marketing
Banking Banking Transactions
(DTP) s 4RANSACTION "ANKING DBK WP2 DKS
Partnership Solution
Development DBK WP2 DKS
s 4RANSACTION "ANKING 0RODUCT
Development DKS DBK WP1
s 4RANSACTION "ANKING "USINESS
Support & Services
380 2019 Annual Report | PT Bank Central Asia Tbk
Corporate Governance Corporate Social Responsibility Consolidated Financial Statements
10. Induction Program for New Members of the b. Meetings with members of the Board of
Members of Board of Directors Directors and the Board of Commissioners
The orientation program is designed for new to discuss various issues in BCA or other
members of the Board of Directors in order to information needed, or
prepare them properly performing duties and c. Visiting various locations of BCA’s business
responsibilities as members of the Board of activities/branches together with other
Directors. members of the Board of Directors/
management.
Board of Directors orientation program policies
are regulated in the BCA corporate governance 11. Training Programs to Enhance the Competence
guidelines in Part B of the guidelines concerning of Members of the Board of Directors
procedures for implementing corporate governance BCA has a Board of Directors training program
principles - Chapter IV on guidelines and code of policy listed in the BCA governance guidelines in
conduct for the Board of Directors (https://www. Part B of the guidelines concerning the procedure
bca.co.id/ id/Tentang-BCA/Tata-Kelola-Perusahaan/ for implementing corporate governance principles
Struktur-Organisasi). -Chapter IV concerning guidelines and code of
conduct for the Board of Directors.
The orientation program includes:
a. Knowledge about BCA which includes the In accordance with Bank Indonesia Regulation No.
vision, mission, strategies and plans for 11/19/PBI/2009 dated 4 June 2009 and amendments
the medium and long term, performance, to Bank Indonesia Regulation No. 12/7/PBI/2010
governance, and finance of BCA. dated 19 April 2010 concerning Risk Management
b. Understanding of duties and responsibilities Certification for Management and Officers of
as a member of the Board of Directors, limits Commercial Banks, all members of the Board of
of authority, working hours, relations with Directors have risk management certification and/
the Board of Commissioners, related internal/ or refreshment in accordance with applicable
external rules/conditions, and others. regulations.
12. Share Ownership for Directors that Amounts to Implementation for Reporting Policy of
5% or More of Paid-Up Capital Ownership or Any Change of Share Ownership
BCA regulates the obligations of members of the The Board of Directors code of conduct regulates,
Board of Directors to disclose share ownership that among others, the Board of Directors obligation to
reaches 5% or more of paid-up capital. Any changes disclose share ownership of 5% or more of paid-
in the share ownership for members of Board of up capital, which includes the type and number
Directors shall be reported to the OJK in accordance of shares in BCA, other banks, non-bank financial
with OJK regulations. institutions and other companies, which are
domiciled in and outside the country. In addition to
BCA has a policy regarding the obligations of the above, BCA has also held and stored a special
member of the Board of Directors to disclose the list as regulated in Article 50 of the Limited Liability
share ownership information with reference to the Company Law.
following provisions:
a. Article 2 of OJK Regulation No. 11/ BCA has a policy regarding the obligations of
POJK.04/2017 concerning Report of Ownership members of the Board of Directors and Board
or Any Changes in the Share Ownership of a of Commissioners to disclose information on
Public Company stating that a member of the ownership and changes of BCA’s shares contained
Board of Directors or Board of Commissioners in the Corporate Governance Guidelines on Code
shall report to the OJK on ownership and any of Conduct of the Board of Directors. This policy is
change of ownership of the Company’s shares in accordance with Article 3 of OJK Regulation No.
either directly or indirectly. 11/POJK.04/2017 concerning Report of Ownership
b. Article 21 of OJK Regulation No. 55/ or Any Changes in the Share Ownership of a Public
POJK.03/2016 concerning Implementation of Company. BCA has also conducted socialization of
Corporate Governance for Commercial Banks the OJK Regulation through Corporate Secretary
states that members of the Board of Directors Memo No. 120/MO/DCS/2017 dated 25 April 2017
shall disclose share ownership of 5% or more to all members of the Board of Directors and Board
at the Bank or other banks and companies of Commissioners.
domiciled in and outside the country.
BCA has submitted reports on any changes in share
ownership of the Board of Directors and Board of
Commissioners in 2019 through the e-reporting
system and hardcopy document to the OJK and
Indonesia Stock Exchange in compliance of internal
and external policies regarding share ownership
reports.
Table of Share Ownership of the Board of Directors that amounts to 5% or More as of December 31 2019
Share ownership of members of the Board of Directors amounting 5% or more of paid-up
capital on:
Name
BCA Other Banks Non Bank Financial Institution Other Companies
Jahja Setiaatmadja - - - 3
Suwignyo Budiman - - - -
Subur Tan - - - -
Henry Koenaifi - - - -
Rudy Susanto - - - -
Lianawaty Suwono - - - -
Inawaty Handojo - - - -
Santoso - - - -
13. Dual Positions for Members of the Board of subsidiaries, perform functional duties as a
Directors member of the Board of Commissioners of a
non-bank subsidiary company controlled by
Legal Basis the Bank).
a. Article 7 of OJK Regulation No. 55/
POJK.03/2016 on the Implementation of b. Article 6 of OJK Regulation No. 33/POJK.04/2014
Corporate Governance for Commercial Banks on the Board of Directors and Board of
states that members of the Board of Directors Commissioners of the Issuer or Public Company
are prohibited from serving concurrently as states that members of the Board of Directors
members of the Board of Directors, members may hold concurrent positions as members of
of the Board of Commissioners or executive the Board of Directors at most one issuer or
officers at other banks, companies and/or other public company, members of the Board of
institutions (excluding concurrent positions Commissioners of at most three issuers or other
if the members of Board of Directors are public company, and/or committee members at
responsible to supervise participation in a maximum of five committees in the issuer
or public company in which the member also
Meeting Policy
The policies and implementation of the frequency
of meetings of the Board of Commissioners,
including joint meetings of the Board of Directors,
and the attendance of members of the Board of
Commissioners in the meeting have been regulated
in the corporate governance guidelines part B
chapter 2 on Guidelines and Code of Conduct of
the Board of Commissioners, which among others
regulates:
The Board of Commissioners meeting schedule in 2019 has been posted on the BCA website and can be
accessed at https://www.bca.co.id/en/Tentang-BCA/Tata-Kelola-Perusahaan/Struktur-Organisasi.
The schedule and agenda of the Board of Commissioners meetings held throughout 2019 are as follows:
No. Date Agenda Attendees
1. January 16, 2019 s 0RESENTATION OF 4REASURY $IVISION DES, TK, CH, RP, SS
s 0RESENTATION OF #REDIT 2ISK !NALYSIS 'ROUP AND
Corporate Business Group
s 7EEKLY #REDIT $ECISION 2EVIEW
2. January 23, 2019 s 0RESENTATION OF #ORPORATE #REDIT 2EVIEW DES, TK, CH, RP, SS
s 7EEKLY #REDIT $ECISION 2EVIEW
3. January 30, 2019 s 4REASURY $IVISION 0RESENTATION DES, TK, CH, RP, SS
s 7EEKLY #REDIT $ECISION 2EVIEW
4. February 6, 2019 s !PPROVAL OF #REDIT 2EQUEST FOR 2ELATED 0ARTIES DES, TK, CH, RP, SS
s 7EEKLY #REDIT $ECISION 2EVIEW
5. February 13, 2019 s 0RESENTATION OF )NTERNAL !UDIT $IVISION TK, CH, RP, SS
s 4REASURY $IVISION 0RESENTATION
s 7EEKLY #REDIT $ECISION 2EVIEW
6. February 20, 2019 s 0RESENTATION OF 2/# 2ISK /VERSIGHT #OMMITTEE DES, TK, CH, RP, SS
s 0RESENTATION OF !# !UDIT #OMMITTE
s 7EEKLY #REDIT $ECISION 2EVIEW
7. March 6, 2019 s 0RESENTATION OF #REDIT 2ISK !NALYSIS 'ROUP AND #ORPORATION DES, TK, CH, RP, SS
Business Group
s 2.# 0RESENTATION
s 7EEKLY #REDIT $ECISION 2EVIEW
8. March 13, 2019 s 2EPORTING OF )'# SEMESTER )) TO THE "OARD OF #OMMISSIONERS DES, TK, CH, RP, SS
of the Main Entity
s 7EALTH -ANAGEMENT $IVISION 0RESENTATION
s 7EEKLY #REDIT $ECISION 2EVIEW
9. March 20, 2019 s 4REASURY $IVISION 0RESENTATION DES, TK, CH, RP
s 7EEKLY #REDIT $ECISION 2EVIEW
10. March 27, 2019 s !PPOINTMENT OF #HAIRMAN OF THE !NNUAL '-3 DES, TK, RP, SS
s 7EEKLY #REDIT $ECISION 2EVIEW
11. April 4, 2019 RNC Presentation DES, TK, RP, SS
12. April 10, 2019 s 0RESENTATION OF #REDIT 2ISK !NALYSIS 'ROUP AND DES, TK, CH, RP, SS
Corporate Business Group
s 7EEKLY #REDIT $ECISION 2EVIEW
13. April 24, 2019 RNC presentation DES, TK, CH, RP, SS
14. May 8, 2019 s 0RESENTATION OF )NTERNAL !UDIT $IVISION DES, TK, CH, RP, SS
s 0RESENTATION OF 2ISK -ANAGEMENT 7ORK 5NIT
s #ORPORATE 3ECRETARY AND #OMMUNICATION $IVISION 0RESENTATION
s !PPOINTMENT OF -EMBERS OF )'#
s 7EEKLY CREDIT DECISION REVIEW
15. May 15, 2019 s 0RESENTATION OF )NTERNAL !UDIT $IVISION AND 4REASURY $IVISION DES, TK, CH, RP, SS
s 0RESENTATION OF 2/#
s !# 0RESENTATION
s 7EEKLY #REDIT $ECISION 2EVIEW
16. May 22, 2019 s 0RESENTATION OF #REDIT 2ISK !NALYSIS 'ROUP AND DES, TK, RP, SS
Corporate Business Group
s 4REASURY $IVISION 0RESENTATION
s ,OGISTICS $IVISION 0RESENTATION
s 7EEKLY #REDIT $ECISION 2EVIEW
17. May 29, 2019 s 0RESENTATION 2ELATED TO 3UBSIDIARY DES, CH, RP, SS
s $ISCUSSION ON %XTRAORDINARY 'ENERAL -EETING OF 3HAREHOLDERS 3CENARIOS
s 7EEKLY #REDIT $ECISION 2EVIEW
18. June 19, 2019 s !PPROVAL OF #REDIT 2EQUEST FOR 2ELATED 0ARTIES DES, TK, CH, RP, SS
s 7EEKLY #REDIT $ECISION 2EVIEW
19. June 26, 2019 s 4REASURY $IVISION 0RESENTATION DES, TK, CH, RP, SS
s )NTERNAL $ISCUSSION OF THE "OARD OF #OMMISSIONERS
s #ORPORATE 3ECRETARY AND #OMMUNICATION $IVISION 0RESENTATION
s 7EEKLY #REDIT $ECISION 2EVIEW
20. July 10, 2019 s 0RESENTATION OF #REDIT 2ISK !NALYSIS 'ROUP AND DES, TK, CH, RP, SS
Corporate Business Group
s 0RESENTATION OF #ORPORATE &INANCE $IVISION AND
Risk Management Work Unit
s 7EEKLY #REDIT $ECISION 2EVIEW
21. July 24, 2019 s 0RESENTATION OF )NTERNAL !UDIT $IVISION DES, TK, CH, RP, SS
s 7EEKLY #REDIT $ECISION 2EVIEW
22. July 31, 2019 s 4REASURY $IVISION 0RESENTATION TK, CH, SS
s 7EEKLY #REDIT $ECISION 2EVIEW
23. August 7, 2019 s #ORPORATE "USINESS 'ROUP 0RESENTATIONS AND #REDIT 2ISK !NALYSIS DES, TK, CH, RP
Group
s 0RESENTATION OF #ORPORATE &INANCE $IVISION
s 7EEKLY #REDIT $ECISION 2EVIEW
2019 Annual Report | PT Bank Central Asia Tbk 395
Financial Highlights Management Report Corporate Profile Management Discussion and Analysis
The schedule of the Board of Commissioners’ meetings may change from time to time as deemed necessary. The
schedule of Board of Commissioners meeting plan for 2020 has been posted on the BCA website since December
2019 and can be accessed at https://www.bca.co.id/en/Tentang-BCA/Tata-Kelola-Perusahaan/Struktur-Organisasi.
Implementation
Throughout 2019, the Board of Directors held 36
(thirty six) meetings. BCA has complied with OJK
Regulation regarding the minimum frequency of
Board of Directors meetings.
The Board of Directors meeting schedule in 2019 has been posted on the BCA website and can be accessed at
https://www.bca.co.id/id/Tentang-BCA/Tata-Kelola-Perusahaan/Struktur-Organisasi.
The schedule and agenda of the Board of Directors meetings held throughout 2019 are as follows:
No. Date Agenda Attendees
1 January 10, 2019 s 0RESENTATION OF #ORPORATE &INANCE $IVISION JS, AH, EG, SB, ST, HK, RS,
s #ORPORATE 4RANSACTION 'ROUP 0RESENTATION LS, SL, IH, VL
s #ORPORATE 3OCIAL 2ESPONSIBILITY 7ORK 5NIT 0RESENTATION
2 January 24, 2019 Presentation of Human Capital Management Division JS, EG, AH, SB, ST, HK, LS, SL,
IH, VL
3 February 7, 2019 Presentation on Performance of Subsidiary JS, EG, AH, SB, ST, HK, EY,
RS, LS, IH, VL
4 February 12, 2019 Presentation on Performance of Subsidiary JS, EG, AH, HK, EY, RS, SL,
LS, IH
5 February 14, 2019 s 0RESENTATION OF (UMAN #APITAL -ANAGEMENT $IVISION JS, EG, AH, SB, ST, HK, EY,
s 0RESENTATION OF #OMMERCIAL AND 3-% "USINESS $IVISION RS, SL, LS, IH
6 February 21, 2019 s 0RESENTATION ON 0ERFORMANCE OF 3UBSIDIARY JS, AH, SB, ST, HK, EY, RS, LS,
s 0RESENTATION OF #ORPORATE &INANCE $IVISION IH, VL
7 February 26, 2019 s 0RESENTATION ON 0ERFORMANCE OF 3UBSIDIARIES JS, EG, AH, SB, ST, HK, EY,
s 0RESENTATION OF .ETWORK -ANAGEMENT AND 2EGIONAL RS, LS, IH, VL
Development Division
8 February 28, 2019 s 0RESENTATION OF "ANKING 4RANSACTION 0RODUCT $EVELOPMENT EG, AH, SB, ST, EY, RS, LS,
Division IH, VL
s 2EGIONAL /FlCE "RAINSTORMING
9 March 21, 2019 s #ONSULTANT 0RESENTATION JS, AH, SB, ST, HK, EY, RS, LS,
s 2EGIONAL /FlCE "RAINSTORMING IH, SL, VL
10 March 28, 2019 Presentation of Enterprise Security Work Unit and Strategic JS, EG, AH, ST, HK, RS, LS,
Information Technology Group SL, VL
11 April 4, 2019 Internal discussion JS, SB, HK, RS, LS, IH, SL, VL
Remark:
No. Abbreviation Name No. Abbreviation Name
1. JS Jahja Setiaatmadja 7. EY Erwan Yuris Ang
2. EG Eugene Keith Galbraith 8. RS Rudy Susanto
3. AH Armand Wahyudi Hartono 9. LS Lianawaty Suwono
4. SB Suwignyo Budiman 10. SL Santoso
5. ST Subur Tan 11. IH Inawaty Handojo
6. HK Henry Koenaifi 12. VL Vera Eve Lim
The schedule for the Board of Directors meetings may change from time to time as deemed necessary.
The Board of Directors meeting schedule has been posted on the BCA website since December 2019 and can be
accessed at https://www.bca.co.id/en/Tentang-BCA/Tata-Kelola-Perusahaan/Struktur-Organisasi.
Attendance Frequency of the Board of Commissioners in Joint Meetings of the Board of Commissioners
and the Board of Directors in 2019
Number of
Name Position Attendance Percentage
Meetings
Djohan Emir Setijoso President Commissioner 20 19 95%
Tonny Kusnadi Commissioner 20 18 90%
Cyrillus Harinowo Independent Commissioner 20 17 85%
Raden Pardede Independent Commissioner 20 17 85%
Sumantri Slamet Independent Commissioner 20 19 95%
Attendance Frequency of the Board of Directors in Joint Meetings of the Board of Commissioners and
the Board of Directors in 2019
Number of
Name Position Attendance Percentage
Meetings
Jahja Setiaatmadja President Director 20 15 75%
Eugene Keith Deputy President Director 6 6 100%
Galbraith*
Suwignyo Budiman** Deputy President Director 20 18 90%
Armand Wahyudi Deputy President Director 20 13 65%
Hartono
Subur Tan*** Director 20 19 95%
Henry Koenaifi Director 20 15 75%
Erwan Yuris Ang Independent Director 20 11 55%
Rudy Susanto Director 20 18 90%
Lianawaty Suwono Director 20 17 85%
Santoso Director 20 16 80%
Inawaty Handojo**** Compliance Director 20 20 100%
Vera Eve Lim Director 20 20 100%
Remarks:
* Mr Eugene Keith Galbraith ended his term in the AGMS on April 11 2019.
** Mr Suwignyo Budiman assumes the position of Deputy President Director based on OJK Letter No. 38/KDK.03/2019 dated August 14 2019.
*** Mr. Subur Tan served as Compliance Director until October 3,2019
**** Mrs Inawaty Handojo assumes the position of Compliance Director based on OJK Letter No. 39/KDK.03/2019 dated August 14 2019.
Meeting schedule and attendance of Board of Commissioners in the joint meetings of the Board of Commissioners
and the Board of Directors throughout 2019:
No. Date Agenda Attendees
1 January 17, 2019 Presentation of Corporate Secretary and Communication DES, TK, RP, SS
Division EG, AH, ST, RS, SB, IH, SL, LS,
VL
2 January 24, 2019 s 0RESENTATION OF #ORPORATE 3ECRETARY AND #OMMUNICATION DES, TK, CH
Division JS, EG, AH, ST, HK, SB, IH, SL,
s 0RESENTATION OF 2ISK -ANAGEMENT 7ORK 5NIT LS, VL
3 February 27, 2019 s 0RESENTATION OF &INANCE $IVISION DES, TK, CH, SS
s 0RESENTATION OF #OMPLIANCE 7ORK 5NIT JS, EG, ST, RS, HK, SB, EY, IH,
LS, VL
4 March 12, 2019 Presentation of Finance Division DES, TK, CH, RP, SS
JS, EG, AH, ST, RS, HK, SB,
EY, IH, LS, VL
5 March 27, 2019 Presentation of Corporate Secretary and Communication DES, TK, RP, SS
Division JS, EG, AH, ST, RS, HK, IH, SL,
LS, VL
6 April 9, 2019 Presentation of Corporate Secretary and Communication DES, TK, CH, RP, SS
Division JS, EG, AH, ST, RS, HK, SB,
EY, IH, SL, LS, VL
7 April 24, 2019 Presentation of Corporate Strategy and Planning Division DES, CH, RP, SS
AH, ST, RS, HK, SB, IH, SL,
LS, VL
8 June 19, 2019 Presentation of Corporate Strategy and Planning Division DES, TK, CH, RP, SS
JS, SH, ST, RS, HK, SB, IH, SL,
LS, VL
9 July 24, 2019 s 0RESENTATION OF #OMPLIANCE 7ORK 5NIT DES, TK, CH, RP, SS
s 0RESENTATION OF &INANCE $IVISION JS, AH, ST, RS, HK, SB, EY, IH,
s 0RESENTATION OF #ORPORATE 3TRATEGY AND 0LANNING $IVISION SL, LS, VL
Joint Meeting Plan of the Board of Commissioners and the Board of Directors for 2020
BCA has scheduled joint meetings of the Board of Commissioners and the Board of Directors for 2020 as follows:
January - April May - August September - December
Month Date Month Date Month Date
January - May - September -
February 26 June 17 October 21, 28
March 18 July 29 November 25
April 29 August 26 December 16
The joint meeting schedule above mentioned may governance implementation report. The disclosure
change from time to time as deemed necessary. is in line with Article 39 Point b of OJK Regulation
No. 55/POJK.03/2016 on the Implementation of
The joint meeting plan of the Board of Corporate Governance for Commercial Banks.
Commissioners and the Board of Directors in 2020
has been posted in BCA website since December All members of the Board of Commissioners of BCA
2019 and can be accessed at https://www.bca.co.id/ do not have any affiliated relationships of family,
en/Tentang-BCA/Tata-Kelola-Perusahaan/Struktur- financial, management, and ownership relationship
Organisasi. with other members of the Board of Commissioners,
members of the Board of Directors, or main and/or
AFFILIATED RELATIONSHIP controlling shareholders.
Affiliated relationships among members of the Board The Board of Commissioners of BCA follows the
of Directors, the Board of Commissioners, and main/ principles of integrity and independence, and does
controlling shareholders are as follows: not have conflicts of interest that may disrupt his/
her ability to perform duties professionally and
objectively.
of Commissioners
BCA has disclosed financial and family relationship Affiliated relationship between members of the
between member of the Board of Commissioners Board of Commissioners and other members of the
and other members of the Board of Commissioners, Board of Commissioners, members of the Board of
members of the Board of Directors, and/ Directors, and main and/or controlling shareholders
or controlling shareholders in the corporate is shown in the table below.
The majority of the members of BCA Board of Affiliated relationship between members of
Directors is not affiliated with other members the Board of Directors and other members of
of the Board of Directors, members of the Board the Board of Directors, members of the Board
of Commissioners, or Main and/or Controlling of Commissioners, and Main and/or Controlling
Shareholders. Shareholders is shown in the table below.
The majority members of the Board of Directors BCA does not limit opportunities for women and
of BCA has no financial, management, share men who meet the qualification requirements to
ownership, and/or family relationship up to the become members of the Board of Commissioners.
second degree with other fellow members of
the Board of Directors, members of the Board of
Commissioners, and/or controlling shareholders.
In addition, the majority of members of the Board
of Directors of BCA also has no relationship with
BCA that may influence his/her ability to act
independently.
Diversity in the composition of members of the Board of Commissioners can be seen in the following table.
No Diversity Factor Remarks
1 Expertise/Education Members of the Board of Commissioners have various expertise/ education
backgrounds from bachelor’s, master’s, up to doctoral degrees, in the field of
accounting, engineering and economics.
2 Professional Experience Members of the Board of Commissioners have various working experiences as
professionals in national/multinational banks and financial institutions, and as
consultants, lecturers, and government officials.
3 Age Members of the Board of Commissioners range from 59 years old to 78 years old.
4 Independence 1. All members of the Board of Commissioners are independent of BCA’s controlling
shareholders.
2. The majority (60%) of the members of the Board of Commissioners of BCA
are Independent Commissioners. Out of 5 (five) members of the Board of
Commissioners, there are 3 (three) Independent Commissioners.
Complete information on the Board of Commissioners’ personal data can be seen in the Company Profile section
on page 75-79 of this 2019 Annual Report.
2. Diversity in the Composition of Members of the and independence. The diversity, professional
Board of Directors experiences, and strong competences of each
The policy on diversity in composition of the Board member of the Board of Directors positively support
of Directors is set out in the Board of Directors the acceleration of BCA’s performance.
Guidelines and Work Procedures in Part B Chapter
4 of Corporate Governance Guidelines (can be BCA does not limit opportunities for women and
viewed at can be viewed at https://www.bca.co.id/ men who meet the qualification requirements to
en/Tentang-BCA/Tata-Kelola-Perusahaan/Struktur- become members of the Board of Directors. BCA
Organisasi).The policy reflects the diversity of the has met the policy of more than one woman sitting
members in terms of education (field of study), in the Board of Directors, by currently having three
working experience, age, or expertise regardless of members of the Board who are women.
gender, ethnicity, religion, race, as well as criteria
Diversity in the composition of members of the Board of Directors can be seen in the following table:
No Diversity Factor Remarks
1 Expertise/Education Members of the Board of Directors have various expertise/education backgrounds
from bachelor’s, and master’s degrees, in the field of economics, accounting,
information technology, law, engineering and business.
2 Professional Experience Members of the Board of Directors have various working experiences as
professionals in national/multinational banks and financial institutions, and as
consultants, lecturers, and accounting professionals.
3 Age Members of the Board of Commissioners ages range from 44 years old to 69 years
old.
4 Gender Out of 11 (eleven) members of the Board of Commissioners, 3 (three) are women.
5 Independence s 4HE 0RESIDENT $IRECTOR IS INDEPENDENT OF "#! CONTROLLING SHAREHOLDERS
s 4HERE IS ONE )NDEPENDENT $IRECTOR
s 4HE MAJORITY OF MEMBERS OF THE "OARD OF $IRECTORS ARE INDEPENDENT OF "#!
controlling shareholders.
Complete information on the Board of Directors’ personal data can be seen in the Company Profile section page
64-74 of this 2019 Annual Report.
b. Frequency d. Assessors
The Board of Directors is obliged to perform The Board of Directors itself, through self-
self-assessment at least once every year. assessment, is the party conducting the
assessment of the Board of Directors. The
c. Criteria and Benchmark outcome will then be evaluated by Board
The criteria and benchmark referred to herein of Commissioners in a meeting based on
adheres to the Bank’s business plan which has recommendations from the Remuneration and
been approved by the Board of Commissioners. Nomination Committee.
Procedure of Proposal and Determination of Remuneration for the Board of Commissioners Scheme
Based on Chapter IV Point 2 letter j of OJK Circular Letter No. 40/SEOJK.03/2016 on the Implementation of
Governance on Remuneration for Commercial Banks, remuneration packages are classified into income levels
received by the Board of Commissioners within 1 (one) year, as indicated in the table below:
The amount of remuneration for each member of the Board of Commissioners in 1 (one) year is above
Rp2 billion, which was received in cash during 2019.
2. Remuneration for the Board of Directors description regarding procedure, basis for
Remuneration for BCA Board of Directors has been determination, structure, the amount of
adjusted to the prevailing regulations and based on remuneration of every member of the Board of
the procedures, structures and indicators, which Directors, as well as the relationship between
form the basis of remuneration determination. remuneration and performance of issuers or
public companies.
Legal Basis for Determination and Disclosure d. Chapter IV Point 1 of OJK Circular Letter No. 40/
Disclosure of remuneration for the Board of SEOJK.03/2016 concerning the Implementation
Directors is based on: of Governance on Remuneration for
a. Article 28 of OJK Regulation No. 45/ Commercial Banks, which states that Banks
POJK.03/2015 on the Implementation of must disclose their remuneration policy in their
Governance on Remuneration for Commercial annual report of governance implementation,
Banks, which states that the Bank must disclose as stipulated in the provision of governance
its remuneration policy in its annual report implementation for commercial banks.
of corporate governance implementation, as
stipulated in the provision of Good Corporate Procedure
Governance implementation for Commercial Based on resolution of BCA Annual GMS held in
Banks. 2019, the GMS authorized and granted:
b. Article 22 paragraph (3) of OJK Regulation a. The Board of Commissioners to determine
No. 55/POJK.03/2016 on the Implementation the amount of salary and other allowances to
of Governance for Commercial Banks, which members of the Board of Directors;
states that members of the Board of Directors b. The Majority Shareholder to determine tantiem
must disclose remuneration and other facilities distribution among members of the Board of
in the governance implementation report by Commissioners and the Board of Directors.
referring to the OJK regulation concerning the
Implementation of Governance on Remuneration In exercising such power and authority, the Board
for Commercial Banks. of Commissioners observes the recommendations
c. Chapter III of OJK Circular Letter No. 30/ from the RNC.
SEOJK.04/2016 on the Form and Content of the
Annual Report of Issuers or Public Companies,
which states that governance report of issuers
or public companies should contain a brief
Based on Chapter IV Point 2 letter j of OJK Circular Letter No. 40/SEOJK.03/2016 on the Implementation of
Governance on Remuneration for Commercial Banks, remuneration package is classified into income levels
received by the Board of Directors within 1 (one) year, as indicated in the table below:
The amount of remuneration for each member of the Board of Directors in 1 (one) year is above Rp2 billion,
which was received in cash during 2019.
j. Variable The forms of variable Variable Remuneration consists of cash and shares. Shares are in
remuneration remunerations as well as the form of extra bonuses which are spent on PT Bank Central Asia
the reasons for choosing Tbk (BBCA) shares.
those forms.
Extra bonuses which are spent on BBCA shares by BCA are
subsequently postponed (locked up) for 3 (three) years from the
bonus disbursement.
t. Quantitative 1. Total amount Quantitative information related to the total remaining postponed
information. of remaining remuneration whether exposed to implicit or explicit adjustments,
remuneration still the total remuneration deduction caused by explicit adjustments
postponed, those during the reporting period, and the total remuneration deduction
exposed to both due to implicit adjustments during the reporting period are as
implicit as well follows:
explicit adjustments; Total deduction during the reporting period
2. Total amount of
Type of Variable Postponed Due to Due to Total (A)+(B)
deductions to explicit implicit
Remuneration *) shares
remuneration due to adjustment adjustment
explicit adjustments (A) (B)
during the reporting 1. In cash (in - - - -
period;and million Rp)
3. Total amount of 2. Shares/ 731,829 shares - - -
deductions to instruments
remuneration due to based on
shares issued
implicit adjustments by BCA (in
during the reporting shares and
period. nominal
million
rupiah
which is a
conversion of
these shares)
The BCA’s AC has complied with the applicable provisions and was appointed based on Directors Decree
No.078 SK/DIR/2016 dated 2 June 2016 and the Board of Commissioners Meeting Decision No.23/RR/
KOM/2016 dated June 1, 2016.
The Independence Aspect of the Audit Committee can be seen in this table:
Independence Aspect Cyrillus Harinowo Ilham Ikhsan Tjen Lestari
Having no financial relationship with the Board 3 3 3
of Commissioners and Board of Directors.
Having no management relationship at the 3 3 3
company, subsidiaries or affiliated companies.
Having no share ownership in the company. 3 3 3
Having no family relationship with the Board of 3 3 3
Commissioners, Board of Directors, and/or fellow
members of the AC.
Not serving as an officer at any political party or 3 3 3
government office.
Requirements for AC members are as follows: f. Having at least 1 (one) member with
a. Having good integrity, character, and educational background and expertise in
morals. accounting and/or finance.
b. Possessing the necessary skills, knowledge g. Not serving as a member of a public
and experience in their respective fields accountant firm, law firm, appraiser, or
with strong ability to communicate. other parties providing assurance service,
c. Having an understanding of the financial non-assurance service appraisal, service,
statements and business of the BCA, and/or other consulting services to the
particularly in relation to its services and BCA within the past 6 (six) months.
business activities, audit process, and rules h. Not currently working or having authority
and regulation in the capital market and and responsibilities to plan, lead, control,
other relevant laws and regulations. or supervise the BCA’s activities within the
d. Complying with the BCA’s code of ethics past 6 (six) months, except for a position
and AC’s code of conduct. as Independent Commissioner.
e. Willing to continuously improve i. Not serving on a board of directors in
competence through training and other banks.
education.
j. Not having either direct or indirect share integrity in discharging its duties. To also
ownership in the BCA. provide recommendations to the Board
k. In the event that an AC member acquires of Commissioners on the DAI annual
shares either directly or indirectly as a reward and remuneration for its overall
result of a legal event, the concerned performance.
member must transfer the shares to other 4. Ensure DAI communicates with the Board
parties within a maximum period of 6 (six) of Directors, the Board of Commissioners,
months after the shares were acquired. the external auditor, the OJK and BI.
l. Not being affiliated with the members 5. Ensure DAI works independently.
of Board of Commissioners, Board of 6. Monitor implementation of good
Directors, or major shareholders of the corporate governance (GCG) to see if it is
BCA. effective and sustainable.
m. Not having a direct or indirect business 7. Ensure the Board of Directors takes the
relationship with the BCA’s business necessary and immediate actions on the
activities. findings by DAI, public accountants, and
n. For the head of AC, only having another the results of supervision conducted by
concurrent position as head of committee the OJK and BI.
on 1 (one) committee in the BCA. 8. Oversee the audit work performed by the
o. AC members who are Independent Parties, public accounting firm, on the following
having another concurrent position as an aspects:
independent Party at other committees in a. Conformity of audit implementation
BCA, other banks and/or other companies by the public accountant office to the
allowed as long as he/she: applicable audit standards.
1) Meets all the required competencies; b. Conformity of financial statements to
2) Meets the independence criteria; the applicable accounting standards.
3) Is able to keep BCA matters c. Give independent opinions in case of
confidential; disagreements on opinions between
4) Observes the applicable code of the management and the public
conduct; accounting firm on the services they
5) Not neglecting the implementation provide.
of duties and responsibilities as a 9. Review all financial information to be
member of the committee. released by BCA to the public and/or the
authorities, and other financial-related
8. Duties and Responsibilities of AC information.
In carrying out its function, the AC has the 10. Review BCA’s compliance with regulations
following duties and responsibilities: of the banking industry, the capital
1. Provide recommendations to the Board market and other applicable laws and
of Commissioners pertaining to the regulations, as well as other provisions on
preparation of the audit plan, scope and BCA’s business.
budget of the internal audit division (DAI). 11. Provide recommendations based on
2. Monitor and review the Bank’s internal evaluation results to the Board of
audit. Commissioners on the appointment,
3. Evaluate DAI’s performance to see if the reappointment, and dismissal or
internal audit function at BCA is adequate
and effective, and ensure the DAI upholds
The appointment of members of the ROC of ! #"
BCA was conducted by the Board of Directors Sumantri Slamet
Decision Letter No 144A/SK/DIR/2016 dated Educational background, position and work
September 30, 2016 and was based on minutes experience of members of the ROC can be seen
of Board of Directors Meeting No 40/RR/ in the corporate profile section on page 79 of
KOM/2016 dated September 28, 2016. this 2019 BCA Annual Report.
Lianny Somyadewi D.
Educational background, position and work
experience of members of the ROC can be seen
in the corporate profile section on page 83 of
this 2019 BCA Annual Report.
The appointment of RNC members is undertaken by the Board of Directors Decree No.107A/SK/DIR/2016 dated
August 10,2016 based on Minutes of Board of Commissioners Meeting No. 31/RR/KOM/2016 dated August 10,
2016.
$ ! &" Djohan Emir Setijoso
Raden Pardede Educational background, position and work
Educational background, position and work experience of remuneration and nomination
experience of remuneration and nomination committee member can be seen in corporate
committee member can be seen in corporate profile section on page 75 of this 2019 BCA
profile section on page 78 of this 2019 BCA Annual Report.
Annual Report.
Hendra Tanumihardja
Educational background, position and work
experience of remuneration and nomination
committee member can be seen in corporate
profile section on page 85 of this 2019 Annual
Report.
9. Duties and Responsibilities of the RNC 4) BCA mid- and long-terms strategy
Duties and responsibilities of the RNC are: targets.
a. To evaluate the remuneration and e. To advise the Board of
nomination policies of the BCA. Commissioners;regarding prospective
b. To give recommendations to the Board of Board of Commissioners and/or Board of
Commissioners on: Directors to be submitted to the GMS.
1) Remuneration policy for the Board of f. To recommend independent parties as
Commissioners and Board of Directors prospective members of the AC and ROC
to be submitted to the GMS of BCA. to the Board of Commissioners.
2) Remuneration policy for all executive g. To review the policies regarding facilities
officers and employees to be delivered provided for the Board of Commissioners
by the Board of Commissioners to the and Board of Directors.
Board of Directors. h. To conduct other tasks as assigned by
c. To develop and recommend the selection the Board of Commissioners related
and/or replacement systems and to remuneration and nomination in
procedures of the members of Board of accordance with the prevailing provisions.
Commissioners and Board of Directors to i. To report needed to the Board of
the Board of Commissioners, to be further Commissioners the result of reviews and
submitted to the GMS. recommendations with regard to the tasks
d. To ensure that the remuneration policies of the RNC.
of the BCA are in accordance with:
1) Financial performance and fulfillment In addition, pursuant to OJK Regulation No
of reserves as governed under the 34/POJK.04/2014 dated December 8, 2014
prevailing laws and regulations; regarding Nomination and Remuneration
2) Individual performance; Committee of Issuers or Public Companies,
3) Fairness with peer group; the RNC has the following duties and
responsibilities:
Attendance of RNC members in the meetings conducted throughout 2019 is described in the following
table:
Number of
Name Attendance Percentage
Meetings
Raden Pardede 5 5 100%
Djohan Emir Setijoso 5 5 100%
Hendra Tanumihardja 5 5 100%
Of the 5 (five) meetings, 2 (two) meetings were held to discuss nominations and 3 (three) were held to
discuss remuneration:
No Date Agenda
1 February 27, 2019 Discussion Related to Nominations
2 March 6, 2019 Discussion Related to Nominations
3 March 6, 2019 Discussion Related to Remuneration
4 March 28, 2019 Discussion Related to Remuneration
5 April 16, 2019 Discussion Related to Remuneration
5. Education or Training
Throughout 2019, members of the IGC participated in education programs or training as follows:
Name Education/Training Organizer Location Date
Sumantri Can be seen in the chapter of the Board of Commissioners - training program in the framework
Slamet of improving the competence of members of the Board of Commissioners on this 2019 BCA
Annual Report.
Wimpie Rianto Indonesia Knowledge BCA Jakarta, February 21, 2019
Forum Indonesia
Sharing Session “Navigating BCA Jakarta, December 6, 2019
Change” by HDFC Bank Indonesia
(Housing Development Finance
Corporation) India
Sharing Session “The BCA Jakarta, December 6, 2019
Ecosystem” by OVO, Indonesia
Tokopedia, HaloDoc and
Djarum Group
Sulistiyowati National Seminar APPI Jakarta, February 21, 2019
“Anti Fraud Strategy In Indonesia
Multifinance Industry”
Sharing Session “Navigating BCA Jakarta, December 6, 2019
Change” by HDFC Bank Indonesia
(Housing Development Finance
Corporation) India
Sharing Session “The BCA Jakarta, December 6, 2019
Ecosystem” by OVO, Indonesia
Tokopedia, HaloDoc and
Djarum Group
Gustiono Workshop ISO 31000 - CRMS Indonesia Bandung, July 23-26, 2019
Kustianto International Risk Management Indonesia
Standart ERM Guidance for The
Implementation ISO-31004
Master Class Risk Governance CRMS Global dan Bali, December 4, 2019
for Senior Managers and Board ERMA- Enterprise Indonesia
Members Risk Management
Academy
Attendance of data committee members in IGC meetings during 2019 were as follows:
Number of
Name Attendance Percentage
Meetings
Sumantri Slamet 4 4 100%
Wimpie Rianto 4 4 100%
*)
Adhi Gunawan Budirahardjo 4 1 25%
Sulistiyowati**) 4 3 75%
Gustiono Kustianto 4 4 100%
Pudjianto 4 3 75%
Suyanto Sutjiadi 4 4 100%
Sutedjo Prihatono 4 2 50%
Rudy Harjono 4 4 100%
Mendari Handaya 4 3 75%
Hendra Iskandar Lubis 4 4 100%
Note :
*
) Based on the GMS of PT. BCA Finance dated March 13, 2019, the term of office of Mr. Adhi Gunawan Budirahardjo has ended
**)
Mrs. Sulistiyowati assuming the position since May 27, 2019.
Number of
Position Date Attendance Percentage
Meetings
Member Division Heads or Representing Officers:
International Banking Division 12 12 100%
Treasury Division 12 12 100%
Finance and Planning Division 12 4 33%
Divisi Corporate Strategy & Planning 4) 9 7 78%
Corporate Banking and Corporate Finance Group 12 11 92%
Commercial and SME Business Division 12 12 100%
Banking Transaction Product Development
12 12 100%
Division
Banking Transaction Business Development and
12 9 75%
Marketing Division
Banking Transaction Cooperation Solution
12 4 33%
Development Division
Consumer Credit Business Division 12 12 100%
Risk Management Work Unit 12 12 100%
Note:
1)
Chairman of ALCO
2)
In accordance with Annual GMS of BCA dated April 11, 2019 - term of Deputy President Director has ended and there was no reappointment
3)
Assuming the position of Deputy President Director replacing Eugene K. Galbraith since October 3, 2019, previously assuming the position of
Individual Banking Director
4)
Becoming ALCO member since April 2019
RMC Independency
All RMC members have fulfilled the independence criteria and are able to carry out their duties independently.
8. Accountability Reporting
Accountability and work realization of the RMC is reported through:
a. Periodical written report at least in one year to the Board of Directors concerning the results of the
routine RMC meetings.
b. Written report to the Board of Directors concerning the results of special meetings held to discuss
certain matters.
c. Special report or activity report (if necessary).
2. Subsidiary Director *) Directors who represent and are appointed by the Subsidiary
Number of
Position Attendance Percentage Remark
Meetings
Banking Transactions Director 1) 1 NA - The topic of the CPC
(Santoso) meeting was not related
to the banking transaction
policy
Executive Vice President in charge of 1 NA - The topic of the CPC
Treasury Division and International meeting was not
Banking Division1) related to treasury or
international banking
policies
Executive Vice President of the Credit 1 1 100%
Risk Analysis Group (EVP GARK)1)
Executive Vice President Group 1 1 100%
Corporate Banking Transaction and
Finance (EVP GBKF)1)
Head of Credit Risk Analysis Group or 1 1 100%
substitute official1)
Head of the Commercial Bussiness and 1 1 100%
SME Division or substitute officials 1)
Head of Corporate Banking and 1 1 100%
Corporate Finance or substitute officials1)
Head of Consumer Credit Business 1 NA - The CPC meeting topic did
Division or substitute officer1) not concern the consumer
credit policy
Head of Work Unit under the 1 NA - The topic of the CPC
Directorate of Banking Transactions or meeting was not related
substitute officials1) to the banking transaction
policy
Head of the International Banking 1 NA - The topic of the CPC
Division or substitute official1) meeting was not related
to international banking
policy
Head of Internal Audit Division or 1 1 100%
substitute official
Head of Compliance Work Unit or 1 1 100%
substitute official
Head of Risk Management Work Unit or 1 1 100%
substitute official
Notes:
- The meeting was held on April 16, 2019.
1)
In accordance with the topics discussed
*)
At the meeting held on April 16, 2019, the person concerned still held the position of Director of Credit
**)
When the meeting was held on April 16, 2019, he was still serving as Director of Individual Banking.
s &OR THE CORPORATE ## THE #OMPLIANCE s &OR THE CORPORATE ## IF THE CREDIT DECISIONS
and Risk Management Director or his taken at the committee meeting have not
substitute must attend each CC meeting. met the provisions concerning the Board
s #OMMERCIAL ## MEETINGS CAN BE HELD BOTH of Directors’ authority to decide on credit,
at the head office and at the local regional the credit decision draft is circulated for
office. approval of other the Board of Directors
s %ACH ## MEETING MUST BE STATED IN THE and/or the Board of Commissioners.
minutes of the meeting. s -ONITORS AND RESOURCE PERSONS DO NOT
have voting rights in credit decisions.
6. Decision Making
The following provisions govern the decision- Accountability of CC
making process: Accountability of the CC is delivered through
s $ECISION MAKING ON CREDIT CAN BE MADE the minutes of CC meeting, circulated decision
in approval of a decision draft, which is memorandum, and periodic committee
circulated in writing or memo circulation reports.
by email to the members of the CC or
through legitimate CC meetings. If the
circulated draft decision is not approved
by one member of the committee, then
the secretary needs to reschedule CC
meeting immediately.
Frequency of Meetings and Attendance of the Board of Directors at the Corporate CC in 2019
Number of
Position Attendance Percentage
Meetings
**
President Director (Jahja Setiaatmadja) 20 19 95%
****
Deputy President Director (Armand W. Hartono) 20 7 35%
Deputy President Director (Eugene Keith Galbraith)**a 12 7 58%
*
Credit Director (Inawaty Handojo) 20 19 95%
**
Corporate Banking Director (Rudy Susanto) 20 20 100%
Commercial and SME Banking Director (Henry Koenaifi)*** 20 13 65%
***
Individual Banking Director (Suwignyo Budiman) 20 7 35%
Compliance and Risk Management Director (Subur Tan)*** 20 16 80%
Regional and Branch Network Director (Erwan Yuris
20 - -
Ang)***
Banking Transactions Director (Santoso)*** 20 1 5%
****
Human Resource Director (Lianawaty Suwono) 20 1 5%
Finance and Corporate Secretariat Director
20 1 5%
(Vera Eve Lim)****
Number of
Position Attendance Percentage
Meetings
EVP GARK** 20 18 90%
**
EVP GBKF 20 10 50%
EVP DTR-DPI** 20 - -
Notes: Data as of August 31, 2019
* Chairperson (concurrently a permanent member)
** Permanent member
*** Non-permanent members
**** Other Directors
a Based on the BCA Annual GMS on April 11, 2019, the term of office of the Director has ended and has not been reappointed.
b Served as Director of Compliance & Risk Management starting in October 2019.
c Served as Deputy President Director starting in October 2019.
3. Structure, Membership and Voting Right Status of ITSC and Voting Rights Status
Based on the Board of Directors Decree No. 127/SK/DIR/2017 dated October 10, 2017 concerning the
Structure of the Information Technology Steering Committee, the structure, membership, and status of the
ITSC voting rights are as follows:
Position Served By Voting Right Status
Chairman concurrently Director in charge of Information Technology Reserve voting rights
member)
Secretary (concurrently Head of Data Management and IT Management Office Group *) Reserve voting rights
member)
Member1) s #OMPLIANCE AND 2ISK -ANAGEMENT $IRECTOR Reserve voting rights
s 2EGIONAL AND "RANCH .ETWORK $IRECTOR
s %XECUTIVE 6ICE 0RESIDENT OF )NFORMATION 4ECHNOLOGY %60 )4
s Strategic Information Technology Group (GSIT)*):
- Head of the Data Management and IT Management Office
Group
- Head of the IT Architecture and Service Quality Group
- Head of Application Management Group
- Head of the IT Infrastructure and Operation Group
- Head of the Digital Innovation Solutions Group
s (EAD OF %NTERPRISE 3ECURITY 7ORK 5NIT
s (EAD OF 2ISK -ANAGEMENT 7ORK 5NIT
s (EAD OF #OMPLIANCE 7ORK 5NIT
s (EAD OF /PERATIONS 3ERVICES 3TRATEGY AND $EVELOPMENT $IVISION
s (EAD OF 5NIT FOR -AIN )4 5SERS**)
s (EAD OF !UDIT )NTERNAL $IVISION Reserve voting rights
Notes:
*) GSIT only has one vote which is represented by EVP TI
**) Participation in a meeting depends on the topic of the meeting that is relevant to the work unit concerned.
Independency of PCAC
All PCAC members have fulfilled the independency criteria and are able to carry out their duties independently.
GENERAL MEETING OF
SHAREHOLDERS (GMS )
DIRECTOR
BOARD OF
COMMISSIONERS CFO OFFICE
OTHER DIRECTOR
(Director in charge of Corporate Strategy,
DIRECTOR Corporate Secretary and Finance
EXECUTIVE VICE
PRESIDENT ( EVP )
REGIONAL OTHER
OFFICE WORK UNIT
DIVISI CORPORATE
SECRETARY AND FINANCE
CORPORATE
COMMUNICATIONS CORPORATE
STRATEGY &
DIVISION DIVISION
PLANNING
CORPORATE
SUSTAINABILITY
SECRETARY AND FINANCE
INTEGRATED GCG
Based on Board of Directors Decree No. 136/SK/ 2. Conducted Self-Assessment on the Implementation
DIR/2019 dated August 30, 2029 on Implementation of of Corporate Governance and Integrated
Sustainable Finance at PT BCA Tbk, the Secretariat and Governance.
Communications Division, has the following tasks: 3. Prepared the Corporate Governance
1. Build and manage the BCA image and be responsible Implementation Report.
for the secretarial duties of a listed company, 4. Prepared the Corporate Social Responsibility Report
integrated corporate governance, corporate 5. Adjusted the implementation of corporate
communications, and investor relations. governance with the provisions from regulators.
2. Maintain and improve BCA’s credibility and 6. Organized the Porseni in celebration of BCA’s 62nd
financial reputation within the wholesale financial Anniversary.
markets community, so as to facilitate BCA’s access 7. Organized a Public Expose (with investor relations)
to funding from the markets as needed. 8. Organized Press Conference and Analyst Meeting
3. Implement, ensure and monitor all aspects of 9. Organized National Work Meeting (with other
integrated corporate governance as a listed work units).
company in accordance with applicable rules 10. Issued press releases on BCA’s performance and
and regulations; to ensure access to transparent progress
information for shareholders, capital market 11. Conducted reviews and updates on the BCA
authorities, analysts and the general public through corporate communications material and media for
BCA website, periodic and annual reports and other external and internal audience, such as updates on
forms of reporting. the corporate governance and investor relations
4. Develop a sustainable finance culture and to sections at the BCA website, issuer’s reports to
disseminate such culture to all relevant parties regulators, Info BCA magazine, etc.
within the Company in order to achieve a 12. Conducted reviews and updates on BCA’s corporate
sustainable performance. governance-related policies along with other
related units, including updates on BCA’s Corporate
Brief Description of the Implementation of Corporate Governance Guidance, Affiliated Transaction Policy,
Secretary Duties in 2019 Annual Disclosure Policy, etc.
In 2019, the corporate secretary conducted the following
activities, among others:
1. Convened the annual general meeting of
shareholders and the extraordinary general
meeting of shareholders.
b. To provide input to the Board of Directors and the Board of Commissioners to comply with the provisions of
capital market laws and regulations
No. Subject Description
1. Analysis of Capital Market Analysis on capital market provisions is contained in:
Provisions a. Memos addressed to the Board of Directors and/or the Board of
Commissioners through the secretary to the Board of Directors concerning
fulfillment of good corporate governance implementation, namely
Memorandum No. 237/MO/DCS/2019 dated August 29, 2019.
b. BCA internal portal (MyBCA) in the hotspot section, with links to related
GCG articles:
1. Annual Report.
2. Internal audit charter.
3. Investigations in the Capital Market Sector.
4. Reporting for Commercial Banks OJK Reporting System.
5. Summary of Amendment to OJK Regulation on Pre-emptive rights.
6. Summary of Amendment to the Regulation on the Planning and
Organizing of General Meeting of Shareholders of Public Company.
7. The re-examination for the bank’s primary parties.
8. Buyback of Shares Issued by Public Company.
9. Merger or foundries of Public Company.
10. Special Provision on the Listing of Shares and Equity Securities issued
by listed companies other than Stock at the Accelerated Board.
2. Input/opinion - Review and analyse of Affiliated Transaction at BCA.
- Meetings and training for the Board of Commissioners and Board of
Directors.
- Formulation of the Sustainable Finance Action Plan.
- Follow-up on fulfillment of ASEAN Corporate Governance Scorecard.
3. Adjustment of corporate - Update Corporate Governance Guideline.*
governance implementation - Update Affiliated Transaction Policy.*
with the latest provisions such as - Conduct mapping of the integrated governance within the BCA Financial
Bank Indonesia regulations, OJK Conglomeration.
regulations, and ACGS provisions
* Review and policy formulation conducted in coordination with other
relevant work units.
c. To assist the Board of Directors and the Board of Commissioners in the implementation of corporate governance,
covering:
No. Subject Description
1. Information disclosure to - Review and improvement of the corporate governance section of BCA
the general public, including website.
information available at the - Provision of disclosure of information/investor news for investors and
website of issuer or listed the general public, accessible at BCA’s website
company https://www.bca.co.id/en/Tentang-BCA/Hubungan-Investor/Berita-
Investor.
- Provid of BCA reports on BCA’s website, including:
a. Annual report
(https://www.bca.co.id/en/Tentang-BCA/Hubungan-Investor/Laporan-
Tahunan)
b. Monthly, Quarterly and Annual Financial Statement
(https://www.bca.co.id/en/Tentang-BCA/Hubungan-Investor/Laporan-
Keuangan);
c. Corporate Governance Report
(https://www.bca.co.id/en/Tentang-BCA/Tata-Kelola-Perusahaan/Tata-
kelola)
d. Integrated Governance Implementation Report
(https://www.bca.co.id/en/Tentang-BCA/Tata-Kelola-Perusahaan/Tata-
kelola)
e. Sustainability Report and/or Corporate Social Responsibility Report
(https://www.bca.co.id/en/Tentang-BCA/Korporasi/Cari-Tahu-Tentang-
BCA/sustainability-report)
d. To serve as BCA’s liaison with the Company’s shareholders, the OJK, and other stakeholders:
No. Subject Description
1. Organization of public expose Conducted a Public Expose (with investor relations) on August 21, 2019,
at the Indonesia Stock Exchange. BCA has reported the proceedings of the
Public Expose to the Indonesia Stock Exchange as per regulations.
2. Organization of press conferences In 2019, Press Conferences and Analyst Meetings were conducted on:
and analyst meetings - February 28, 2019 (regarding the position in quarter IV-2018)
- April 25, 2019 (regarding the position in quarter I-2019)
- July 24, 2019 (regarding the position in quarter II-2019)
- October 28, 2019 (regarding the position in quarter III-2019)
3. Internal communications and - Organized a National Work Meeting on December 5-6, 2019, (with other
events relevant work units).
- Conducted optimum internal communications through internal media
such as updates on news clippings, Info BCA magazine, TV Plasma, etc.
4. Corporate communications - Updated the Corporate Governance section in BCA’s website.
material - Managed and Updated the information presented in the BCA’s website in
accordance with prevailing regulations.
- Issued Press releases on the BCA’s performance and progress. The report on
2019 press releases is presented in the access to information section in this
annual report.
- Conducting corporate communications material such as the Company’s
published financial statements through the mass media, advertisement on
national holidays, and others.
- Developing and implementing the BCA’s sponsorship activities in
accordance with Company policies.
s #OORDINATE THE CORPORATE RATING PROCESS AND Statistics of BCA Investor Relations’ Activities in 2019
provide development proportionally, accurately, and 2018
on time to the performance agencies, strategies 2019 2018
and achievements and other important company Analyst Meeting &
5 5
information to rating agencies Public Expose
s 3UPPORTS THE PREPARATION PUBLISHING AND Non-deal road show 3 3
distribution of annual reports to investors / analysts. Investor’s Conferences
(domestic and 12 13
s 0ROVIDING "#! lNANCIAL DATA AND INFORMATION TO
international)
investors and the capital market community.
Investor’s Visit 135 132
Conference call 45 46
Activities of Investor Relations Total 200 199
Investor Relations maintains communication with the
finance and capital market communities in order to
provide them with precise and accurate perspectives During 2019, the number of participants in investors
on the performance, business prospects and any other visits and conference calls was 364 (three hundred
information deemed necessary for investors to make and sixty four) people, comprising of people from the
decisions. Investor relations activities must continuously following countries:
uphold the principles of confidentiality and equal
Others
treatment for all investors.
10%
BCA always maintain communication with shareholders Hong Kong
Indonesia
Singapore
Remark:
*) Others come from South Korea, the United Arab Emirates, Malaysia, India,
South Africa, Taiwan, etc.
24 25
18 19
17 17
14 15 15 15
13
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
The monthly average of Investor Relations activities in 2019 was 16 (sixteen) activities per month.
BOARD OF
PRESIDENT DIRECTOR
COMMISSIONERS
AUDIT COMMITTEE
DIRECTOR OF
DIRECTOR OF
COMPLIANCE
SUPERVISORY FOR
& RISK
SUBSIDIARIES
MANAGEMENT
INTERNAL AUDIT
DIVISION
Remark:
------ communication line/information delivery
*) Includes the integrated internal audit function
To support the implementation of integrated Starting her career at PT Bank Central Asia since 1995, she
governance for financial conglomerates, the division has experience in various positions in the internal audit
carries out the integrated internal audit function in division; as credit audit adviser (2006), head office audit
accordance with OJK Regulation No. 18/POJK.03/2014 adviser (2009), head of audit office subdivision (2012),
concerning the Implementation of Integrated head of information technology audit subdivision (2014).
Governance for Financial Conglomerates. Following Since November 1, 2017, she has served as head of the
several initiatives undertaken in the implementation of internal audit division based on Employee Appointment
integrated internal audits: Decree No. 314/SK/HCM-KP/A/2017.
s -ONITOR THE IMPLEMENTATION OF THE SUBSIDIARYS
of internal audit function and provide Competence and Training Programs of Internal Audit
recommendations that provide added value Division Head as follows:
s #ONDUCT AUDIT CHECKS ON SUBSIDIARIES AND PROVIDE - Pacific Rim Bankers Program – Foster School of
recommendations for improvements Business University of Washington (August 11-23,
s 0ROVIDE SUPPORT FOR THE DEVELOPMENT OF THE 2019)
subsidiary’s internal audit function - Indonesia Knowledge Forum – VIII 2019, Nurturing
Mindset for The Next Era of Capital Culture (October
Every semester, the division submits an integrated 8- 9, 2019)
internal audit report to the Board of Commissioners, - Workshop Indonesia Risk in Review – Being a
audit committee and the Board of Directors , on the Smarter Risk Taker in Digital Era, Strengthening the
implementation of duties and accountability for the Three Lines of Defense (October 17, 2019)
integrated internal audit function. - Workshop PwC: Taxation & Infrastructure
(November 14-15, 2019).
Procedure for Appointment/Dismissal of the - Navigating Change: HDFC Bank (Housing
Internal Audit Division Development Finance Corporation) India
The appointment, replacement Head, or dismissal of (December 6, 2019).
the internal audit division is carried out by the President - The Ecosystem: OVO, Tokopedia, HaloDoc dan
Director based on the approval Head of the Board of Djarum Group (December 6, 2019)
Commissioners, and has been reported to the OJK with
taking into account the recommendation of the audit Human Resources of Internal Audit Division
committee As of December 31, 2019, the division had 186 (one
hundred and eighty six) auditors with diverse work
Head of Internal Audit Division experience and professional certification.
Ayna Dewi Setianingrum
Completed her bachelor of economics from The division has a continuous competency development
Tarumanegara University in 1995 and obtained her program with reference to The Institute of Internal
masters in management from the PPM School of Auditors - Competency Framework, which is aligned
Management in 2005. with the Company’s strategy. Auditor competency
development is carried out on an ongoing basis through
knowledge sharing, audit training, workshops and
seminars, both domestically and abroad, to broaden
horizons and keep abreast of business and audit fields
according to best practices.
Internal auditors are included in various professional certification programs. As of December 31, 2019, as follows:
Auditor’s Code of Ethics 10. Carry out the role of a consultant for the Company’s
In addition to complying with the BCA code of ethics, internal needs, especially related to the scope of
the division has the auditor’s code of ethics as a standard internal audit tasks.
and reference in conduct and thinking in implementing
their duties and functions as auditors. The code of Audit Implementation Standards
ethics refers to the International Professional Practices Professional standards for internal audit exercises
Framework (IPPF) -The Institute of Internal Auditors (IIA), mandatory guidance established by The Institute of
which consists of integrity, objectivity, confidentiality Internal Auditors. The division also refers to the global
and competence. Annually, all auditors in the division best practices issued by the Information System Audit
make a statement of compliance to the auditor’s code and Control Association (ISACA).
of ethics to increase the mutual commitment and trust
of stakeholders. Review by an independent external party is conducted
at least once in 3 (three) years. The last review by an
Duties and Responsibilities of the Internal Audit external party was carried out in December 2016.
Division
The scope of the assignment of the division covers Implementation of Internal Audit Division Activities
the activities of all branch offices, regional offices, in 2019
headquarters, subsidiaries, and BCA activities that are The focus of the activities of the division in 2019 were
outsourced to third parties, with the following duties as follows:
and responsibilities: 1. Carry out audits of branch offices, regional offices,
1. Assist the President Director, the Board of divisions/work units of headquarters, and subsidiary
Commissioners and the audit committee in carrying companies in accordance with the annual audit plan
out the supervisory function determined based on the results of risk assessment,
2. Prepare and implement a risk-based annual audit including:
plan and report the realization to the President a. Implementation of enterprise security to ensure
Director, the Board of Commissioners and the AC integrated and comprehensive protection and
3. Test and evaluate the adequacy and effectiveness security against the resilience of information
of the risk management process (risk management), technology systems and information security
internal control, governance processes (governance) b. Internet banking is in line with the increase
and provide recommendations for improvements in volume and transactions through these
4. Evaluate the quality of performance and channels
achievement of targets from the work program of c. The procedure of operating an ATM (including
the branch, regional and head offices the use of third parties) is in line with the
5. Carry out continuous credit quality assessments growth of transactions and the number of
6. Monitor, analyze and report on the implementation machines, as well as the addition of features to
of follow-up actions that have been carried out by support operational activities
the auditee on the recommendation of the audit d. Regulatory audit in accordance with BI
results Regulation and OJK Regulation on:
7. Compile and submit reports related to the results s 0AYMENT SYSTEM PROCESSES
of the audit to the Board of Commissioners, the s )NTERNAL CAPITAL ADEQUACY ASSESSMENT
audit committee and the Board of Directors, as process (ICAAP)
well as other reports on the implementation of the s %LECTRONIC MONEY AND PAYMENT TRANSACTION
internal audit function to the OJK processing.
8. Coordinate with work units that perform other
control functions to increase the effectiveness of
the internal control system
9. Carry out the integrated internal audit function
2. Increasing the role of early warning systems (EWS) 3. Continue to develop auditor competence and
by implementing continuous auditing and analytic professionalism on an ongoing basis.
data for early detection of potential errors/fraud. 4. Enhancing the integrated internal audit function by
3. Increasing collaboration with other assurance providing support for the development of internal
providers in identifying and mapping the impacts audits of subsidiaries and offering recommendations
and changes in risk in line with changes in business, for improvement.
technology, and providing recommendations for
mitigating possible risks. PUBLIC ACCOUNTING FIRM (EXTERNAL AUDIT)
4. Developing the competence and professionalism
of auditors continually with a focus on increasing The Annual General Meeting of Shareholders on April
specialist auditors, data analytics and constantly 11, 2019 authorized the Board of Commissioners to
updating with business developments and appoint and/or replace the PAF Registered in the OJK
information technology. (including PA Registered in the OJK incorporated in
the Registered PAF) to audit/examine the Company’s
Focus of the 2020 Audit Plan books and records for the year ending December 31,
1. Conducting audits of branch offices, regional 2019, and determine the amount of the honorarium
offices, divisions/work units headquarters, and and other conditions regarding the appointment of a
subsidiary companies in accordance with the annual PAF Registered in the OJK (including PA Registered in
audit plan determined based on the results of risk the OJK incorporated in the Registered PAF) by taking
assessment, focusing among others on: into account the recommendations of the AC and the
a. Future branches to be in line with the wider prevailing laws and regulations.
implementation for service improvement in
meeting customer needs by utilizing latest Based on this power of attorney, the Board of
technological developments. Commissioners appointed the PAF Tanudiredja, Wibisana,
b. Development and marketing of credit cards Rintis & Rekan (a member firm of PwC Global Network)
and EDC businesses to ensure the adequacy of to conduct an audit of BCA’s financial statements for the
business strategies and their implementation financial year ending December 31, 2019.
in line with increasing competition.
c. The reliability of main applications that Name of the PA
support the Bank’s operations (deposits, credit Lucy Luciana Suhenda
and foreign exchange transactions).
d. Regulatory audit in accordance with BI Name of the PAF
Regulation and OJK Regulation, on: PAF Tanudiredja, Wibisana, Rintis & Partners (a member
s 0AYMENT SYSTEM PROCESSES firm of PwC Global Network).
s )NTERNAL CAPITAL ADEQUACY ASSESSMENT
process (ICAAP). The appointment is to carry out the external audit
2. Increasing the role of early warning systems (EWS) function with the existing criteria and regulatory
by continuously expanding the scope of checks provisions. During 2019, BCA did not have former
through continuous auditing and data analytics directors, managerial staff, or employees who were its
and developing predictive analytic tools for early external auditors.
detection of potential errors (fraud)/fraud by
utilizing the latest technology.
BI Circular Letter No. 3/32/DPNP on Relationships 2. BCA restricts the use of audit services to the annual
between Banks, Public Accountants and Bank Indonesia historical financial information from the same PA
stipulates that the appointment of the same PAF can only for the maximum period of 3 (three) consecutive
be carried out for an audit period of 5 (five) consecutive financial reporting years. The Company may
fiscal years, unless it meets certain conditions and upon reappoint the same PA for the audit of annual
approval of the relevant authority. historical financial information after 2 (two)
consecutive years of financial reporting, if not using
In 2019, PAF Tanudiredja, Wibisana, Rintis & Partners such audit services from the same PA.
(a member firm of PwC Global Network) conducted an
audit of BCA for the third time. 3. Appointment of PA and/or PAF shall be carried out
on PA and/or PAF registered at OJK.
Upon the appointment of PAF Tanudiredja, Wibisana,
Rintis & Partners (a member firm of PwC Global Network), 4. The appointment of AP and/or PAF providing audit
BCA submitted a report to the OJK through the Board services on annual historical financial information is
of Directors Letter No. 361/DIR/2019 dated July 8, 2019. decided by the Board of Commissioners considering
This was in accordance with the provisions stipulated the proposal. BCA’s AGM has given the power and
in OJK Regulation No. 13/POJK.03/2017 on the Use of authority to the Board of Commissioners to appoint
Public Accountant and Public Accounting Firm Services PAF (including PA) based on prior recommendations
in Financial Services Activities and OJK Circular Letter from the AC to the Board of Commissioners.
No.36/SEOJK.03/2017 Concerning Procedure for Use of
Services of Public Accountants and Public Accounting 5. The proposal for the appointment of PA and/or PAF
Firms in Financial Service Activities. submitted by the Board of Commissioners considers
the recommendations of the Audit Committee, by
Every year BCA submits an annual publication report taking into account:
accompanied by a Management Letter from the audit a. Independence of PA, PAF and staff of PAF;
of the annual financial report to the OJK no later than 4 b. Scope of the audit;
(four) months after the end of the financial year. c. Audit services fees;
d. Expertise and experience of PA, PAF and Audit
Procedures for Using PA Services Team of PAF;
In order to fulfil the implementation of External Audit e. Methodology, techniques, and audit facilities
function in accordance to OJK Regulation No. 32/ employed by PAF;
POJK.03/2016 on Amendments to OJK Regulation No. 6/ f. Benefits of fresh eye perspectives obtained
POJK.03/2015 on Transparency and Publication of Bank through the replacement of PA, PAF and Audit
Reports and OJK Circular Letter No. 36/SEOJK.03/2017 Team of PAF;
on Use of Services of Public Accountants and Public g. Potential risks for using audit services by the
Accounting Firms in Financial Service Activities (SEOJK same KAP consecutively for a long period of
36/2017): time; and/or
1. BCA uses the services of a PA and/or PAF to carry out h. Evaluation of the implementation of audit
an annual audit of historical financial information services on annual historical financial
based on a work agreement with the KAP. The work information by PA and PAF in the previous
agreement includes the scope of the audit. period.
6. BCA reports the appointment of PA and/or PAF c. Assessment of the range of services provided
regarding the audit of annual historical financial and the adequacy of quotation tests; and
information by using the form contained in the d. Recommendations for improvements provided
attachment (SEOJK 36/2017), by attaching: by the AP and/or KAP.
a. PA and/or PAF appointment documents
including the Summary of Minutes of General 8. The AC evaluation report is submitted by the Board
Meeting of Shareholders or Minutes of General of Directors of BCA by using the form contained in
Meeting of Shareholders, Work Agreement the attachment (SEOJK 36/2017) and signed by the
between BCA and PAF. AC.
b. Recommendations of the Audit Committee
and considerations used in providing 2019 Audit Fees
recommendations for the appointment of AP PAF Tanudiredja, Wibisana, Rintis & Partners (a
and/or KAP. member firm of PwC Global Network) was appointed
to audit BCA’s financial statements for the year ending
7. The AC evaluates the implementation of audit December 31, 2019, with an estimated service fee of
services on annual historical financial information Rp6,900,000,000.00 (six billion nine hundred million
provided by the PA and/or PAF, at least including: rupiah) excluding VAT.
a. Conformity of the implementation of audit
by the PA and/or PAF with the applicable audit Other Services Provided by PAF/PA Beyond Audit
standards; In 2019, there were no fees for non-audit services paid to
b. Adequacy of time for field work; PAF Tanudiredja, Wibisana, Rintis & Partners (a member
firm of PwC Global Network).
Information on PAF and PA who performed audit services for BCA in the past 5 (five) years:
2019 2018 2017 2016 2015
Public Accounting Firm Tanudiredja, Tanudiredja, Tanudiredja, Siddharta Widjaja Siddharta Widjaja
Wibisana, Rintis & Wibisana, Rintis & Wibisana, Rintis & & Partners & Partners
Rekan Partners Partners
Public Accountant Lucy Luciana Lucy Luciana Lucy Luciana Kusumaningsih Kusumaningsih
Suhenda Suhenda Suhenda Angkawijaya Angkawijaya
COMPLIANCE FUNCTION In response to this issue, BCA has appointed one of the
members of the Board of Directors as Director responsible
In line with the rapid development of IT innovation and for the compliance function. The appointment and
digitalization in the financial industry and as the Bank’s removal of Directors are in charge of the Compliance
business activities are becoming more complex, BCA has Function has met the applicable requirements and
been compelled to move quickly and forward in synergy implemented through the process as determined by the
to face every emerging challenge and business risks, OJK.
including compliance risks. To face any challenge and
the business risks, risk-mitigation efforts are needed to To assist in the task of Director in charge of the compliance
minimize violations that may otherwise cause financial function, the Bank has established a Compliance Unit
loss to BCA. (SKK) as a working unit that is independent and free
from the influence of other work units. Moreover, as
the Main Entities in Financial conglomerate BCA and s %NGAGED 3++ HUMAN RESOURCES IN VARIOUS
in order to implement the Integrated Governance for training, seminars, regulatory socialization
Financial conglomerate, BCA has added Aspects of and compliance certification organized by the
Integrated Compliance in the organizational structure Banking Professional Certification Institute
SKK. Thus, SKK is currently responsible in terms of: (LSPP) in order to improve quality, including
s -ONITOR "#!S LEVEL OF COMPLIANCE IN FULlLLING THE active participation in the working group of the
provisions by the OJK and BI, Bank Indonesia (BI), Banking Compliance Director Communication
and other regulators. This includes ensuring that Forum (FKDKP).
the policies, provisions, systems and procedures, as s #ARRY OUT CONSULTATIVE FUNCTIONS RELATED TO
well as BCA’s business activities are in compliance the implementation of applicable regulations
with each of those provisions by regulators; through the provision of advice / response to
s 4HE IMPLEMENTATION OF THE !NTI -ONEY ,AUNDERING questions from the work unit or branch.
and Prevention of Terrorism Funding Program 2. Ensured that BCA’s policies, provisions, systems and
(AML and CFT), i.e. by being responsible to make procedures, as well as business activities complied
an assessment of the risk of AML and CFT program with the provisions:
implementation pursuant to regulators provisions s )DENTIFYING SOURCES OF COMPLIANCE RISK
by regulators; and s -AKING GAP ANALYSIS ANALYZING THE IMPACT
s -ONITOR AND EVALUATE THE COMPLIANCE FUNCTION of any new provision to BCA operations,
implementation of and level of compliance at each and proposing manual adjustments, internal
of the Financial Services Institution (LJK) under the policies and procedures.
BCA Financial Conglomerate, including AML and s 5PDATING THE DATABASE OF APPLICABLE REGULATORY
CFT, to implement Integrated Governance. provisions.
s $EVELOPING A #OMPLIANCE -ATRIX $IARY AS A
To ensure BCA’s compliance function is well monitoring tool to keep BCA’s commitment to
implemented, the Board of Directors and the Board reporting obligations to regulators.
of Commissioners have actively done monitoring via s 2EVIEWING AND PROVIDING OPINIONS TO ENSURE
approvals on policies and procedures, periodic reporting, compliance with applicable regulatory
requests for clarification, and through meetings. provisions for:
Ā the design of new products and activities
The Work Implementation of Compliance Function Ā draft internal regulations to be issued
Work During 2019 Ā adherence to corporate credit releases,
Programs that SKK ran in 2019 to discharge its functions and
are as follows: Ā documents in order to ensure operational
1. Encouraged the creation of a compliance culture readiness for opening, changing addresses
s $ISSEMINATEDINFORMED NEW REGULATIONS FROM and closing office networks.
regulators to the Board of Directors, Board of s #ONDUCTED A COMPLIANCE TEST ON THE APPLICATION
Commissioners, and work units. of provisions at Branch Offices, in collaboration
s 'AVE INFORMATION ABOUT THE REGULATIONS with the Branch Internal Supervisor
enacted by OJK, BI, and other laws and s -ONITORED THE LEVEL OF COMPLIANCE WITH
regulations on BCA’s portal site that can be applicable regulatory provisions pertaining to
accessed by working units. prudential banking principles, such as:
Ā Minimum Capital Requirements (KPMM);
Ā Statutory Reserves (GWM);
Ā Net Open Position (PDN);
Ā Maximum Lending Limit (BMPK);
Anti-Money Laundering and Terrorism Financing s 2EPORTING SUSPICIOUS lNANCIAL TRANSACTIONS CASH
Prevention Program (AML and CFT) financial transactions, and financial transfers of
BCA is committed to implementing the Anti-Money funds to and from overseas, and submitting data
Laundering and Prevention of Terrorism Funding through the Integrated Service User Information
Program (AML and CFT) in accordance with applicable System (SiPESAT) to Financial Transaction Reports
laws and regulations. BCA has established a Compliance and Analysis Center (PPATK).
Unit as a work unit tasked with coordinating the s #ONTINUOUSLY ENHANCING COMPREHENSION ON !-,
implementation of the AML and CFT Programs at BCA. and CFT through classroom sessions, e-learning,
Activities related to this aspect during 2019 included the video conferencing and internal forums such as
following: the Branch Internal Supervisory Forum and the KCP
s -AKING PERIODIC REPORTS ON THE IMPLEMENTATION OF Head Forum.
AML and CFT to the BoD and BoC. s $EVELOPING TRAINING MATERIALS ON !-, AND #&4
s -ONITORING SUSPICIOUS lNANCIAL TRANSACTIONS USING Implementation.
web-based application named the STIM (Suspicious s $EVELOP AND IMPLEMENT THE RISK AND COMPLIANCE
Transaction Identification Model), developing a awareness program to branch through collaboration
system of applications using the latest technology, with risk management work unit.
and updating parameters that can detect suspicious s -AKING PERIODIC REVIEWS OF INTERNAL REGULATIONS
transactions. related to AML and CFT from regulators, as well as
s #OORDINATION ON CUSTOMER DATA UPDATING THROUGH changes in BCA’s processes or products.
the preparation of targets and monitoring their
realization. Integrated Compliance Function
s 2EVIEWING OF PLANS FOR NEW PRODUCTS AND ACTIVITIES In accordance with OJK applicable rules and in order
to ensure they have paid attention to AML and CFT to implement the Integrated Governance, BCA as
regulations. Major Entities in Financial Conglomeration has also
s 3CREENING CUSTOMER DATA AND TRANSACTIONS RELATED added a compliance function integrated in Compliance
to the List of Terrorist and Terrorist Organizations Unit Organization. The main tasks of the integrated
(DTTOT), and the List of Funding for the Proliferation compliance function in the Compliance Unit is to
of Mass Destruction Weapons (DPPSP) issued by the monitor and evaluate the implementation of the
competent authority whenever a new account was compliance function in each institution in the BCAs
opened, when BCA entered into business relations, Financial Conglomerate, including the implementation
and when changes in the list were identified. of the AML and CFT program.
s )DENTIFYING THE RISK OF APPLYING !-, AND #&4 TO
BCA using a risk-based approach by considering
the factors related to customers, countries or
geographical areas, products and services and
distribution networks.
s #ONDUCTING COMPLIANCE TESTS ON THE IMPLEMENTATION
of AML and CFT at branch offices in collaboration
with branch internal supervisors.
The Board of Commissioners and Directors of the Company are responsible for implementing risk management
and internal control systems in BCA and Subsidiaries in an integrated manner. Disclosure of the application of the
Company’s risk management includes:
s !CTIVE SUPERVISION FROM THE "OARDS OF #OMMISSIONERS AND $IRECTORS
s !DEQUACY OF RISK MANAGEMENT POLICIES AND PROCEDURES AS WELL AS RISK LIMITS
s !DEQUACY OF PROCESS IN IDENTIFYING MEASURING MONITORING AND CONTROLLING RISK AS WELL AS IN RISK MANAGEMENT
information systems.
s #OMPREHENSIVE INTERNAL CONTROL SYSTEM
RISK MANAGEMENT
DIRECTOR (INTEGRATED)
RISK MANAGEMENT
WORK UNIT
(INTEGRATED)
ENTERPRISE RISK CREDIT RISK MARKET RISK OPERATIONAL RISK BUSINESS CONTINUITY &
MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT CRISIS MANAGEMENT
Risk Management Corporate Credit and Bank Integrated MRO Business Continuity
Asset Liability Aspect
Development Aspect Aspect Development Aspect Management Aspect
Reporting of Integrated
MRO Implementation
Aspect
Analytical Review
Overview of the Company’s Risk Management 2. Have a ROC which aims to ensure the existing risk
System management framework has provided adequate
BCA effectively implements risk management and protection against all BCA’s risks and has the main
internal control systems that are tailored to the duty:
objectives and business policies, size and complexity s 4O PROVIDE RECOMMENDATIONS AND OPINIONS
of BCA’s business activities based on requirements in an independent professional manner
and procedures as stipulated in BI Regulation, OJK regarding the suitability of policies with the
Regulation, and refers to international best practices, implementation of risk management policies
through the following actions: s -ONITOR AND EVALUATE THE IMPLEMENTATION OF
1. Identify and control all risks including those the duties of the RMC and risk management
originating from new products and new activities. unit
3. Have a RMC that has the following key tasks:
s &ORMULATE POLICIES STRATEGIES AND GUIDELINES
for risk management implementation,
- Registering the assets of BCA, including Management Information System and Human
Intellectual Property Rights (IPR) for BCA’s Resources, and the adequacy of risk control
banking products and services as well as system.
rights to land and buildings owned by
BCA at the competent authority. 8. Compliance Risk
- Monitor and carry out legal actions s #OMPLIANCE RISK IS A TYPE OF RISK THAT MUST BE
for violations of BCA’s assets including managed by the Company, considering that
violations of BCA’s Intellectual Property this risk can cause both financial and non-
Rights (IPR). financial losses.
- Monitor and analyze cases currently s )N ACCORDANCE WITH /*+ 2EGULATION .O
in process in court faced by BCA and POJK.03/2017 dated July 12, 2017 concerning
Subsidiaries. the Implementation of Commercial Bank
- Conduct an inventory, monitor, analyze Compliance Function, BCA has appointed a
and calculate potential losses that may member of the Board of Directors as Director
arise related to legal cases that occur. in charge of the compliance function, who
is responsible for ensuring compliance and
6. Reputation Risk minimizing compliance risk by formulating
s !N ASSESSMENT OF REPUTATION RISK IS CARRIED compliance risk management policies and
out using parameters such as the number of procedures and monitor the implementation.
complaints and negative publications as well In carrying out its duties, the Director in charge
as the achievement of complaints. of the compliance function is assisted by the
s $EVELOPING )NFRASTRUCTURE IE IMPLEMENTATION Compliance Unit (CU) which is independent of
the appropriate software and hardware the operational work unit.
(including: Halo BCA - 24-hour Telephone s )N ASSESSING INHERENT COMPLIANCE RISK THE
Service, BCA CRM Contact Center, Halo BCA parameters used are the type and significant
Mail Application, Interactive Voice Response of violations committed, frequency of
[IVR], Social Media Manager Application, Halo violations committed or track records of
BCA Chat Service through www.bca.co.id), the compliance, and violations of provisions for
development of procedures and better work certain financial transactions. In addition, CU
management in order to facilitate monitoring is also responsible for the implementation of
and management information systems that the Anti-Money Laundering and Prevention
allow speed and quality of organizational of Terrorism Funding Program (AML and CFT),
work. including being responsible for conducting
s 2EPUTATION 2ISK IS MANAGED BASED ON risk assessments on the implementation of the
regulatory provisions. AML and CFT program according to regulatory
provisions.
7. Strategic Risk s "#! HAS COMPLIANCE POLICIES AND PROCEDURES
s )NHERENT STRATEGIC RISK ASSESSMENT IS CARRIED OUT which include, among other things, a
using parameters such as the suitability of the process to always adjust the provisions and
strategy with the conditions of the business internal systems with applicable regulations,
environment, low risk strategies and high risk communicate provisions to related employees,
strategies, BCA’s business position and the conduct a review of new products activities
achievement of the Bank’s Business Plan. conduct periodic compliance tests, and train
s 1UALITY ASSESSMENT ON STRATEGIC RISK employees. The results of supervision of the
management is carried out using parameters Compliance Director are reported quarterly to
such as risk governance, risk management the President Director with a copy to the Board
framework, risk management process, of Commissioners.
s )N ORDER TO SUPPORT THE BANKS STRATEGIC s 1UALITY ASSESSMENT APPLICATION OF INSURANCE RISK
positioning as a transactional back, specifically management is carried out using parameters
related to preventing money laundering and such as risk governance, risk management
terrorism funding, the Company uses a web- framework, risk management process,
based application called STIM (Suspicious Management Information System and Human
Transaction Identification Model) and Resources, and the adequacy of the risk control
has developed a system for cutting edge system.
application and parameter updates to detect
suspicious transactions. Review/Results Review of Risk Management System
s 4HE #OMPANY ALSO SCREENS CUSTOMER DATA AND Implementation
transactions related to the List of Terrorist Based on the results of self-assessment, BCA had a ‘low
and Terrorist Organizations (DTTOT) and to moderate’ risk profile rating in 2019 both individually
the List of Funding for the Proliferation of and when treated as an integrated entity with its
Mass Destruction Weapons (DPPSP) issued subsidiaries.
by the competent authority whenever an
account is opened, when BCA enters into The risk profile rating was the result of an assessment on
business relations, and s changes to the list are “low to moderate” risk rating and the quality rating of
identified. the implementation of “satisfactory” risk management.
9. Intra-Group Transaction Risk The risk ratings of the 10 (ten) types of risk assessed are
s 4HE ASSESSMENT OF INHERENT INTRA GROUP as follows:
transaction risk is carried out using parameters s 2ISKS THAT WERE RATED AS hLOWv ARE -ARKET
such as the composition of intra group Risk, Liquidity Risk, Legal Risk and Intra-Group
transactions in the Financial Conglomerate, Transaction Risk.
documentation and fairness of transactions s 2ISKS THAT HAD hLOW TO MODERATEv RISK LEVEL WERE
and other information. Credit Risk, Operational Risk, Reputation Risk,
s 1UALITY ASSESSMENT OF THE IMPLEMENTATION Strategic Risk, Compliance Risk and Insurance Risk.
of intra group transaction risk management
is carried out using parameters such as risk BCA was able to achieve “low to moderate” risk rating
governance, risk management framework, because the Company and its Subsidiaries had established
risk management process, Management a quite effective and efficient risk management process
Information System and Human Resources, in all of its activities.
and the adequacy of the risk control system.
BCA expects its inherent risk trend for the coming
10. Insurance Risk periods to be stable since based on the projected results,
s 4HE INHERENT INSURANCE RISK ASSESSMENT IS no significant change in inherent risk is expected to
carried out using parameters such as technical occur.
risk, insurance risk domination of the overall
business line, product risk mix and types of
benefits, and reinsurance structure.
BCA does not expect the macroeconomic condition in INTERNAL CONTROL SYSTEM
the coming years to give adverse impacts on BCA and
its Subsidiaries. Despite the likely pressures on the BCA’s internal control system abides by OJK Circular
Indonesia’s economy, risks in all business activities across Letter No. 35/SEOJK.03/2017 dated July 7, 2017 on
BCA and its Subsidiaries, BCA will continue endure those Internal Control System Standard Guidelines for
situations on the principle of prudence. Commercial Banks.
The quality of the implementation of risk management The Internal Control System is a monitoring mechanism
in the coming years will be stable because BCA and its established by management on an ongoing basis and
Subsidiaries continuously adjust risk management in all BCA implements the concept of three lines of defense in
their activities with more improvements allowing both the internal control and risk management system, which
to identify, measure, monitor and control any emerging involves all lines of the organization, and oversight
risk. by the Board of Commissioners and The Directors.
The application of the three lines of defenses concept
BCA and its Subsidiaries have implemented integrated (according to the chart below) is described as follows:
risk management covering all risks that may directly s !LL BUSINESS UNITS AND OPERATIONAL UNITS FUNCTION AS
or indirectly affect its business sustainability. What the First Line of Defense, which is responsible for
BCA and its Subsidiaries aim is that they can manage risk managing internal controls and risks related to the
better and determine risk appetite and risk tolerance in work unit (risk owner).
accordance with the complexity and characteristics of s 2ELATED WORK UNITS INCLUDING THE 2ISK -ANAGEMENT
the business. Work Unit (SKMR) and Compliance Work Unit
(SKK), function as the Second Line of Defense that
BCA’s and its subsidiaries’ risk management policies monitors the implementation of risk management
are continually updated to remain compliant with all policies and guidelines in a corporate manner in
applicable regulations, the direction of Basel II and III accordance with regulatory requirements.
Accord development, prudential banking principles and s 4HE )NTERNAL !UDIT $IVISION $!) FUNCTIONS AS
global best practices. the Third Line of Defense in charge of providing
independent assurance of the adequacy and
BCA and its Subsidiaries will continue to attend closely effectiveness of the internal control system, risk
to economic situation and to latest development in the management and governance.
banking industry.
BCA implements an internal control system that is effectively adapted to the objectives, size and complexity of BCA’s
business activities based on the requirements and procedures as determined by the regulator, with reference to best
practice.
BOARDS/AUDIT COMMITTEE
MANAGEMENT
EXTERNAL AUDITOR
REGULATOR
1ST LINE OF 2ND LINE OF 3RD LINE OF
DEFENSE DEFENSE DEFENSE
FINANCIAL
INTERNAL CONTROL
CONTROL
MANAGEMENT
MEASURES
CONTROLS
RISK
INTERNAL
MANAGEMENT
AUDIT
COMPLIANCE
LEGAL
Investigation, Observation,
Prevention Detection
Reporting & Sanction Evaluation & Follow-Up
BCA relays its zero tolerance on fraud to employees through e-learning. In 2019, all employees were required
to assimilate the mandatory e-learning modules accessible on the MyBCA and Mobile Learning internal portals.
1. Whistleblowing Procedure
A. Media
A whistleblower can report violations in the
designated area on BCA’s official website
https://www.bca.co.id/whistleblowing. The
managing team of the whistleblowing system
will receive the report directly.
Any action that violates BCA’s corporate culture based on positive values, which
has developed and grown across the organization, under the direction of which
Code of ethics violation
all employees act properly, make responsible business decisions, and reach their
common goals.
Any action that may cause an employee to have an interest other than his or her
official ones, whether it is a personal, family-related, or similar interest, preventing
Conflict of interest
the respective employee to act objectively in making business decisions and policies
with which BCA has authorized him or her.
Law violation Any action that violates the applicable laws in Indonesia.
2. Whistleblower Protection
BCA’s whistleblowing system will ensure the confidentiality of the whistleblower’s identity and information
reported.
3. Report Management
The following is an illustration of how a report is handled in BCA’s whistleblowing system:
Work Unit :
Whistleblowing Managing Anti-Fraud Bureau s -AKE A FOLLOW UP INVESTIGATION
Chamber: s 6ERIFY AND ANALYZE DATA s 3UBMIT THE RESULTS OF THE
s 2ECEIVE INFORMATION ON ALLEGED s #OORDINATE AND FOLLOW UP WITH investigation or follow-up to the
fraud and ensure that the fraud relevant work units. decision-making officials (if proven
matches the specific criteria. fraud).
s &ORWARD THE INFORMATION TO THE s )NFORM THE ANTI FRAUD BUREAU OF
anti-fraud bureau. status.
Imposition of Sanctions
If based on investigation results the alleged party is proven to have committed the alleged fraud or violation,
the decision-making authority shall impose sanctions in accordance with the applicable provisions.
Disclosure of Internal Fraud and Complaints Internal fraud is defined as fraud committed
Through Whistleblowing System In 2019 by management, supervisors, permanent and
A. Number of Internal Fraud Cases contract employees, or outsourced workers.
The Company discloses internal fraud pursuant Classified as fraud is a case where the financial
to section 64 of OJK Regulation No.55/ loss or potential financial loss exceeds
POJK.03/2016 on the Implementation of GCG Rp100,000,000 (one hundred million).
for Commercial Banks and Section IX item 5 of
OJK Circular Letter No.13/SEOJK.03/2017 in the
Implementation of GCG for Commercial Banks.
BCA has its Code of Ethics, which explains that all the
decisions it makes are never influenced by any other
party and conflicts of interest. The decisions and cases
of conflicts of interest, if any, are always documented
as evidence. BCA also has a mechanism for handling
conflicts of interest that are binding on each BCA
management team members and all employees.
Documentation is made to allow members of both the
Boards of Directors and Commissioners to give accurate
information on cases of conflict of interest.
* 3. Any entity operating under BCA Group, which is
Affiliated Parties one that is controlled either directly or indirectly by
Classified as affiliated party to the Bank are: the Bank.
1. Employees, Directors, and Commissioners. 4. Any business entity that has one of more Directors
2. BCA’s key shareholders, whether they are persons or Commissioners who are also members of the
or entities that either directly or indirectly own Bank’s BoC or BoD.
at least 20% of BCA’s shares with voting rights, or 5. Any business entity under the control of BCA’s key
those who own less than that as has been regulated shareholders.
by OJK. 6. Anyone who has a familial relationship due to
marriage or family lines of up to the second degree,
either horizontally or vertically with members of
BCA’s BoD, BoC, and or BCA’s key shareholders.
Disclosure
All transactions containing conflicts of interest are disclosed based on BCA Circular Letter No.03/2017 on GCG
Implementation for Commercial Banks.
Throughout 2019 BCA did not make any transactions that contained conflicts of interest.
Name and position of parties Name and position of decision Type of Value of
Description
that have conflicts of interest makers transaction transaction
- - - - -
Completed
Description:
DCS : Secretariat and Corporate Communication Division
GHK : Legal Group
SKK : Compliance Work Unit
LEGAL CASES
Legal proceedings disclosure is carried out based on item 6 section IX on Transparency on GCG Implementation in OJK
Circular Letter No. 13/SEOJK.03/2017 on Governance Implementation for Commercial Banks.
The legal cases are both criminal and civil, and in 2019, 2018, and 2017 the cases BCA faced are presented in the table
below:
1. Criminal Cases
Details of criminal cases faced by BCA during 2019, 2018 and 2017 are as follows:
Criminal Cases 2019 2018 2017
Legally settled 8 11 5
(a verdict has been issued with legal power)
In settlement process 5 4 4
Total 13 15 9
Criminal cases in the Court of based on reports from BCA against customers, employees, or other third parties
include cases of alleged crimes of theft, embezzlement, embezzlement in positions, falsification of letters,
distributing without rights and/or destruction of electronic documents, but there are no cases of value material
losses above Rp1 billion.
While cases in the Court of reports from customers, employees, or other third parties against BCA are non/zero.
2. Civil Cases
The civil cases faced by BCA during 2019, 2018 and 2017 are detailed below:
Civil Case 2019 2018 2017
Legally settled 123 120 98
(a verdict has been issued with legal power)
In settlement process 144 145 173
Total 267 265 271
BCA faced civil cases among others as a result of: 7) Lawsuit/appeal filed by BCA on the settlement
1) Lawsuit filed on accounts inherited by late of bad loans and saving collateral.
customers’ heirs. 8) Lawsuit/rebuttal of debtor (husband/wife),
2) Customer claims/appeal against account collateral owner and/or other parties related
blocking by BCA at the request of the Court, to foreclosure, auction and or cleaning up
Tax Office and or other third parties. foreclosed collateral.
3) Lawsuit filed by customers/other third parties 9) Lawsuit/rebuttal of debtor (husband/wife) and
on payment transactions, transfers, balances, or third parties on credit and/or collateral.
and/or disbursement of documents. 10) Lawsuit filed by BCA or its employees on
4) Lawsuit on the use and payment of credit card industrial relations.
bills.
5) Lawsuit filed by third parties on disputes over
BCA properties i.e. land and buildings.
6) Lawsuits on accounts of legal entities that
resulted from disputes on legal entities and/or
association.
The BCA Civil Case that is still in operation in 2019 with a nominal demand of more than Rp10 billion, but the
material value of the case does not exist or does not affect the continuity of BCA’s business, is as follows:
BCA did not face significant risks due to current legal issues as, based on self-assessment results, it had a “low” level
of legal risk.
Case
No. Case Code BCA Position Lawsuit Risk for Bank Value
Status
1. 431/Pdt.G/2017/ Defendant II Lawsuit filed Cassation: Collective Real Case Value:
PN.Bdg. by third parties Adjudicating compensation None
on foreclosed Process payment
collateral for the
reason that the District Court &
foreclosed collateral High Court:
is undistributed Ruled in favor
inheritance of BCA
2. 166/Pdt.G/2019/ Defendant A lawsuit filed by a District Court: Collective Real Case Value:
PN.Sby. VIII customer who has a Adjudication compensation None
joint account “OR” Process payment
on a transaction
made by his partner
without approval
from the former as
the plaintiff
3. 4/Pdt.Bth/2019/ Opposition I Rebuttal filed High Court: Compensation Real Case Value:
PN.Bkl. by a debtor on Adjudication None
auction sales and Process
the cleaning up of
foreclosed collateral District Court:
Ruled in favor of
the Opposition
4. 10/Pdt.G/2018/ Defendant A lawsuit filed by a Cassation: Compensation Real Case Value:
PN.Jmb. Customer/Debtor to Adjudication None
deny credit facilities Process
that he had
received District Court &
and on financial High Court:
transactions made Ruled in favor
in of BCA
his savings account
Case
No. Case Code BCA Position Lawsuit Risk for Bank Value
Status
5. 912/Pdt.G/2019/ Defendant A lawsuit filed by District Court: Collective Real Case Value:
PN.Jkt.Brt. III a third party (the Adjudicaton compensation None
former owner) on Process payment
collateral with the
reason that the sale
and purchase has
not
been settled and
the
deed of purchase is
allegedly fake
6. 145/Pdt. Opposition I A lawsuit filed by a District Court: Collective Real Case Value:
Bth/2019/ Debtor on the Adjudicaton compensation None
PN.Bpp. emptying of Process payment
collateral
by BCA with reason
that the auction is
invalid the
collateral
is sold at a lower
price than the
market.
7. 297/Pdt.G/2017/ Co A lawsuit filed by a Cassation: Collective Real Case Value:
PN.Jkt.Sel. Defendant customer on check Adjudication compensation None
rejection which Process payment
resulted in the
customer listed in District Court &
the national High Court:
banking Ruled in favor
black list of BCA
8. 485/Pdt.G/2016/ Defendant V A lawsuit filed by a High Court: Collective Real Case Value:
PN.Jkt.Pst. third party on Adjudication compensation None
collateral with Process payment
the reason that
the collateral is District Court:
an undistributed Ruled in favor of
heritance BCA
Important Cases Faced by Members of the Boards of ADMINISTRATIVE SANCTIONS FROM RELATED
Directors and Commissioners of BCA Subsidiaries AUTHORITIES
throughout 2019, BCA, none of the members of the
Boards of Directors and Commissioners of BCA and During 2019, there was no administrative sanctions
subsidiaries was involved in an important case, whether that may have impacted the sustainability of BCA’s
criminal and/or civil. business, nor was there one imposed on the members
of its Boards of Directors and or Commissioners from the
All important legal issues and cases faced by BCA relevant authorities.
throughout 2019 did not have a material impact on
BCA’s and its subsidiaries’ financial position and business
sustainability.
To apply the principles of transparency and accountability, BCA maintains effective communications with its
stakeholders: regulators, shareholders, customers, employees, business partners, and the public. BCA makes this
specific effort by having in place a communication policy.
BCA’s Communication policy is set in the communication function and information section and in the information
disclosure section under its GCG Guidelines. To help apply the principle of transparency and policy, BCA provides access
to its corporate data and information to the public through several communication channels as further explained
below.
Stakeholders Involvement
Stakeholders are groups of people who have interests in BCA’s business and significant impacts on its sustainability.
Investors and
Shareholders
Media, Interest
Groups and Public
Employees and
Labor Union
Public Community
Business Partners/
Supplier/Vendors
Regulator
BCA works and interacts with the stakeholders BCA also manages various internal communication
through formal processes and necessary engagement. channels to create internal information, allowing
Interactions with the stakeholders are managed by the an intensive and effective socialization process of
Secretariat and Corporate Communication Division. its information, while accelerating the process and
mechanisms in all of its lines.
Product Information and Transparency - Access to Information (for customers, the media,
BCA has provided clear, accurate and up-to-date shareholders and the wider community);
information about its banking products and services - BCA website;
pursuant to provisions by the OJK/BI, which its customers - Social media;
can get easily through: - Press releases;
s "#! WEBSITE THAT PROVIDES COMPREHENSIVE AND - Correspondence with OJK, Bank Indonesia and the
up-to-date information on BCA products and/or Indonesia Stock Exchange;
services. - Internal communication;
s ,EAmETS BROCHURES PLASMA 46S OR OTHER WRITTEN - Bakorseni.
tools at each BCA branch office throughout
Indonesia that contain banking product Information Access
information to help customers know more about BCA continues to give convenience to its stakeholders
the information. and the wider community to access its corporate data,
s "#! OFlCERS SUCH AS RELATIONSHIP OFlCERS ACCOUNT information, reporting mechanisms, and/or problem
officers, and customer service at all branch offices, solving, including the Bank’s financial and non-financial
who are keen to give product/service information conditions, banking products, and corporate actions.
and solutions that the customers may need. BCA also places press releases in print and electronic
media.
BCA also provides direct information on its banking
products and/or services to customers. The information BCA information and data can be accessed through:
to customers is given on their prior approval when they 1. Customers can contact:
sign in the approval column during account opening, in Halo BCA call center
which they agree to receive more data. The publication - Phone number: 1500888
of information on BCA products, services, and/or %MAIL ADDRESS HALOBCA BCACOID
banking facilities is done in accordance with regulatory 4WITTER HALOBCA
provisions on transparency of bank product information - Halo BCA Chat: www.bca.co.id
and use of customer personal data. - Video Calls in main branch offices: BSD, SCBD,
Alam Sutera, Thamrin, Matraman, Darmo, and
Media at myBCA
BCA’s business management means more than just - Video Banking at myBCA Gandaria City, Bintaro
earning profits, as it also encompasses consistent efforts Xchange, Central Park, Kota Kasablanka,
to provide the best banking solutions for all of the Bank’s Emporium Pluit, Ciputra World Surabaya,
stakeholders. BCA gives the best banking solutions Grand City Surabaya, BCA Learning Institute
through several communication channels, as follows: Sentul.
16,117,845 16,606,981
4. BCA also provides an investor relations e-mail
37.02%
facility at INVESTOR?RELATIONS BCACOID that allows
44.86%
investors, the capital market community, and
shareholders to communicate with BCA investor
52.14% relations should they have any questions regarding
44.64% Service Request
BCA website publishes interesting and useful articles Through these social media accounts, BCA seeks to
which contain financial and banking information and build more solid interactions with its customers and
other information disclosure. The website also presents any member of the public who has not yet become a
corporate activities, such as analyst meetings, financial customer. This testifies BCA’s serious commitment to
reports, and a wide array of BCA corporate social always be there with the community.
responsibility programs. This information is constantly
provided in order for BCA to remain consistent with its In addition to these listening tools, BCA keeps innovating
commitment to always disclose corporate information to hear in real time social media user aspirations, whether
as part of implementing Good Corporate Governance. through criticism or suggestions. Real-time interactions
are available on VIRA or BCA Virtual Assistant Chat
BCA Social Media Banking. VIRA can be accessed through Kaskus Chat,
In today’s digital era, social media is developing rapidly Facebook Messenger BCA bank account, and LINE chat
and becoming an effective means of communication for application in each BCA bank account. Through VIRA,
BCA. BCA’s social media is popular among netizens. BCA customers can get information on recent promotions,
is currently present on various social media platforms check account balances and movements, learn current
such as: exchange rates, get ATM info, credit card info, and
s 4WITTER ACCOUNTS 8PRESI"#! 'OOD,IFE other banking access.
"IZ'UIDE"#! (ALO"#! "ANK"#!
KartuKreditBCA) Throughout 2019, BCA held a long series of activities to
s &ACEBOOK 8PRESI"#! 'OOD,IFE"#! campaign for communications that rely on social media,
BizGuideBCA, / BankBCA, / Credit CardBCA), including:
s 9OU4UBE "#! 3OLUTION 1. Campaigns on updates in BCA banking products to
s 3LIDE3HARE WWWSLIDESHARENET3OLUSI"#! communicate what benefits they offer to potential
s "#! ,INKEDIN markets
s )NSTAGRAM GOODLIFE"#! 2. Educative campaigns on safe banking transactions
s ,INE "ANK"#! for the public
s (ALO "#! #HAT 3. Campaigns on BCA’s recent promotional programs.
s 7HATSAPP
More detailed BCA accounts and social media activities
can be accessed through www.bca.co.id/social media.
BCA consistently seeks to prove its existence to the
wider community.
Remarks
No. Month Date Title
Distribution Face to face
First in Indonesia: BCA Super League Triathlon Bali Presents
23 1 - v
an Unforgettable Multi Sports Festival
24 1 BCA Officially Offers Retail Sukuk SR-011 - v
Followed by More than 100 Participants, BCA Organizes
25 2 - v
Health Charity in Bukit Peramun Belitung
BCA Wins ‘Best Achiever in Private Banking’ Award at the
26 6 v -
2019 Obsession Awards
Entering its 62nd Anniversary, BCA Expo Medan is Held to
27 9 - v
Fulfill Customer Needs
More than 130 Enthused People Joined BCA’s Free Cataract
28 12 v -
Surgery in Kapuas Hulu
Preparing Students to Enter the Workforce, BCA Holds
29 12 - v
Public Lectue to 300 Students of Padjajaran University
30 13 BCA to Receive ISO 9001:2015 Certificate v -
Obedient and Timely Taxpayer, BCA Receives Taxpayer
31 13 v -
Award
Tourism Australia and BCA Bring a Piece of Australia to
32 March 14 v -
Indonesia
BCA Disburses Rp300 Billion Syndicated Loan to PT Buana
33 15 v -
Finance Tbk
BCA Holds a Seminar for 250 Students of Mulawarman
34 16 - v
University
BCA Holds a Seminar for 250 Students of Mulawarman
35 16 v -
University
More than 240 Students and Teachers Pendidik Ikuti Edukasi
36 16 v -
Kesehatan yang Digelar BCA di Desa Kelurahan, Semarang
Preventing Blindness Caused by Cataract, Approximately
37 20 100 Patients Join BCA’s Free Cataract Surgery at RS Masmitra v -
Bekasi
More Than 2,500 Enthused Participants Join BCA Super
38 23 - v
League Triathlon 2019
BCA Successfully Nabs Three International Awards at
39 25 v -
Asiamoney Awards
BCA Launches SYNRGY, Accelerator Program & Community
40 27 - v
Start-up Collaboration Platform
41 4 BCA is Crowned the Forbes World’s Best Banks 2019 v -
Preserving and Protecting Sea Turtles, BCA Provides
42 4 Education on Turtle Conservation to 700 Students and v -
Fishermen in Banyuwangi
BCA Receives 15 Awards at Contact Center Service Excellence
43 9 v -
Award 2019
Opening an Account Becomes Easier, BCA Officially Launches
44 11 - v
Online Savings Account Feature on BCA mobile
April
45 11 BCA Holds Annual General Meeting of Shareholders - v
PT Bank Central Asia Tbk’s 1st Quarter of 2019 Results -
46 25 - v
Managing Growth
BCA Organizes Tour Guide Training: Enhancing Tourists’
47 29 v -
Comfort at Bukit Peramun Village
48 30 BCA Wins Financial Top Leader 2019 v -
Preventing Blindness Caused by Cataract, BCA Holds Free
49 30 v -
Cataract Surgery in Tasikmalaya
Remarks
No. Month Date Title
Distribution Face to face
50 2 BCA Strengthens Financial Inclusion through SimPel BCA v -
Two BCA’s Assited Villages: Bukit Peramun & Aik Rusa’
51 4 Berehun Village are to Offer the Treasure of Belitung’s Local v -
Wisdom
BCA Asserts its Commitment to Smart Farming-Based
52 9 v -
Agricultural Development
Banking and Fintech Contributions in Building a Healthy and
53 9 v -
May Stable National Financial Ecosystem
54 16 BCA Named the Best Issuer at Investor Award 2019 v -
BCA Nabbed 16 Awards at the Infobank 8th Digital Brand
55 16 v -
Awards 2019
BCA Organizes Sahur On the Road 2019: Sahur with 500
56 17 - v
Orphans
BCA Always by Your Side Throughout Eid al-Fitr 2019
57 28 v -
Holiday
58 4 BCA Wins Gallup Great Workplace Award for the Third Time v -
BCA Holds Outbound Guide Training to Ensure Satisfaction
59 17 v -
of Tourists Visiting Tamansari Village
BCA and Digitaraya Announce Eight Startups Picked for
60 19 - v
SYNRGY Accelerator Program
BCA’s EGM Approves Plan to Acquire PT Bank Royal
61 20 - v
Indonesia
BCA Inaugurates Makassar Regional Office to Improve
62 21 v -
June Banking Service
BCA Inaugurates Tangerang City Main Branch Office to
63 24 - v
Ensure Prime Services
BCA Holds Social Service Offering Free Cataract Operation in
64 25 v -
Purwakarta
65 27 BCA to Win the Best Bank in Indonesia and Asia Once More v -
First in Bandung, BCA Supports World’s Largest Book Bazaar,
66 27 - v
Big Bad Wolf (BBW) 2019
67 28 BCA Receives the Best Bank at Investor Bank Award 2019 v -
Supporting Anti-Drug Movement, BCA and BNN Organize
68 5 v -
Anti-Dug Volunteers Training
BCA Wins Eight Awards at the 2019 Service Quality Award
69 9 v -
Event
BCA and KSEI Sign Cooperation Agreement as Customer
70 12 v -
Fund Account Administrator Bank and Payment Bank
More than 100 Patients Enthusiastic to Receive Free Cataract
71 12 v -
Operation in BCA’s Social Service in Ambon
BCA Receives the Private Bank Award at Bisnis Indonesia
72 12 v -
July Award 2019
73 16 Euromoney Crowned BCA the Best Bank v -
74 17 BCA Supports Preservation of Indonesia’s Cultural Diversity v -
75 19 Halo BCA Wins Best Mega Contact Center in Asia Pacific v -
Guaranteeing Service Excellence, BCA Relocates KCP
76 22 v -
Tunjungan Plaza to Pakuwon Tower TP 6
PT Bank Central Asia Tbk First Half 2019 - Results Positioning
77 24 - v
for Better Growth
78 30 BCA Supports Indonesian Students and Youth Savings v -
Remarks
No. Month Date Title
Distribution Face to face
BCA Launches ‘Teaching Factory: BCA Cash Management
79 1 v -
Academy’ Program
80 13 BCA Holds Press Conference before BCA Expo Bandung 2019 - v
Pioneering BCA Banking Digitalization, President Director of
81 14 v -
BCA Jahja Setiaatmadja Wins ‘Lifetime Achievement’ Award
Jahja Setiaatmadja Wins the Most Outstanding People 2019
82 15 v -
Award
BCA and Helping Hands Foundation Organize Leadership
83 20 v -
Training for Students with Disabilities
84 21 2019 Public Expose: Managing Growth - v
Featured in BrandZ Top 100 World Brands, BCA Ranks First
85 22 v -
for Indonesia’s Most Valuable Brand
August
Providing One Stop Solution, BCA Expo Bandung 2019 is
86 24 - v
Officially Open
Prior to Peak Event, Hundreds of Participants Join BCA
87 24 - v
Finhacks Roadshow 2019 in Jakarta
BCA Expo Semarang 2019 Pampers the Public with One Stop
88 24 - v
Solution
Prior to Peak Event, Hundreds of Participants Join BCA
89 24 - v
Finhacks Roadshow 2019 in Jakarta
BCA Once Agains Supports the Release of Orangutans and
90 26 Organizes ‘Orangutan Goes to School’ Program at Samboja v -
Lestari
Supporting Quality Basic Education, BCA Holds Teacher
91 31 v -
Training
Welcoming National Customer Day, BCA Celebrates National
92 1 v -
Customer Day Parade
Appreciating Loyal Customers, Six BCA’s Directors Serve
93 4 v -
Customers on National Customer Day
BCA Endows Rp250 Million Scholarship Fund to Select
94 5 - v
Accomplished Students of Bogor Institute of Agriculture
95 5 BCA’s Participation in 5th ASEAN Marketing Summit Forum v
BCA Endows Rp400 Million Scholarship Fund to Select
96 6 - v
Accomplished Students of University of Indonesia
BCA Endows Rp400 Million Scholarship Fund to Select
97 7 - v
Accomplished Students of University of Indonesia
BCA Organizes Public Lecture and Gives Rp200 Million
98 10 Scholarship Funds to Select Accomplished Students of - v
Tanjungpura
September
99 10 BCA Wins 47 Awards in Best Contact Center Indonesia v -
Visiting West Nusa Tenggara, BCA Organizes Cataract
100 14 v -
Surgery at RSI Yatofa
Consistenly Supporting Education in Indonesia, BCA
101 18 Channels Rp250 Million Scholarship Funds to Accomplished - v
Students of Mulawarman University
102 19 Eight Select Indonesian Start-ups at SYNRGY Demo Day - v
BCA Holds A Press Conference Before BCA Expo Malang
103 24 - v
2019
For the Seventh Time, BCA Wins International Awards at
104 25 v -
Asiamoney Awards
BCA Gives Leadership Training for Integrated Service Staff of
105 25 - v
Maranatha Christian University
106 25 First in Indonesia, BCA Supports Boba Fest 2019 v -
Remarks
No. Month Date Title
Distribution Face to face
BCA Supports Various Investment Managements through IKF
107 26 - v
VIII to Drive Indonesia’s Economic Growth
BCA Supports Various Investment Managements through IKF
108 26 v -
VIII to Drive Indonesia’s Economic Growth
109 September 26 Bakti BCA Assisted Village: Bukit Peramun Wins ISTA 2019 v -
BCA Channels Rp250 Million Scholarship Fund to
110 27 - v
Accomplished Students of Hasanuddin University
BCA EXPO’s First Launch in Malang City Offering One Stop
111 28 - v
Shopping Service
Improving Human Resources Quality, BCA Organizes a
112 1 Digital Marketing Workshop for Members of Assisted - v
Tourism Villages
Enhancing Knowledge on Wayang, BCA Organizes ‘Wayang
113 2 - v
Day’ in Balikpapan
BCA Channels Rp200 Million Scholarship Funds to
114 4 - v
Accomplished Students of Cendrawasih University
115 7 BCA and Sinar Mas Land Invite the Public to BCA Expo 2019 - v
BCA Launches Wealth Management WELMA Application at
116 8 - v
Indonesia Knowledge Forum VIII 2019
For A Better Service, CS Finance Officially Becomes BCA
117 11 - v
Multi Finance
BCA Holds a Press Conference Ahead of Royale Open
118 14 - v
Tournament 2019
BCA Wins ‘Best Financial Sector’ at the 11th IICD Corporate
119 14 v -
Governance Award 2019
Remarks
No. Month Date Title
Distribution Face to face
Encouraging SMK Students’ Potentials, BCA Cash
135 12 Management Academy Joins Education and Technology - v
Expo (EPITECH)
50 Select Accomplished Students of Sumatera Utara
136 15 - v
University to Receive Bakti BCA Scholarships
50 Select Accomplished Students of Airlangga University to
137 15 - v
Receive Bakti BCA Scholarships Worth Rp250 Million
Enhancing Students’ Insights, BCA Organizes Public Lecture
138 16 - v
in Muhammadiyah Malang University
139 18 BCA’s Cash Recycling Machine (CRM) Breaks MURI Records - v
More Than 700 Enthused Students Joined “Wayang for
140 19 - v
Student” in Semarang
November
BCA Holds Service Standard Refreshment Training for Tour
141 20 - v
Guides of Goa Pindul Yogyakarta
BCA Delivers a Public Lecture and Grants Scholarship Fund
142 22 Amounting Rp 300 million to Bright Students of Udayana v -
University
BCA Increases Outbond Tour Guide Capacity of Pentingsari
143 23 v -
Village and Goa Pindul
BCA’s Deputy President Director Armand W Hartono
144 27 Delivers a Public Lecture in Sepuluh November Institute of - v
Technology Surabaya
145 28 BCA Achievements in 2019 Bank Indonesia Award v -
146 28 Jahja Setiaatmadja Awarded as 2019 Bankers of the Year v -
Consistently Supporting Health Sector, BCA Distributes
147 3 Donations of Cataract Surgery Equipment and Blood Donor - v
Facilities
BCA President Director Jahja Setiaatmadja Awarded the Best
148 4 v -
CEO 2019
BCA Awarded the Best of the Best MArketeer of the Year
149 4 v -
Indonesia 2019
150 6 Halo BCA Won 26 Awards in 2019 World’s Contact Center v -
BCA Distributes Donation to 15,000 Informal Workers
151 10 - v
through BPJS Ketenagakerjaan
152 December 10 BCA Supports Orkes Tiup Johja (OTJ) Event v -
Sucessfully Recorded Excellent Performance, BCA Won Two
153 11 v -
Awards in the 2019 Finance Top Financial Institution
Delivering Remarkable Achievement, BCA’s President
154 12 Director Jahja Setiaatmadja Crowned the ‘Top National v -
Banker’
Making Water Bill Payment Easier through BCA e-Channel,
155 16 - v
BCA Partners Up with PDAM Purwakarta
BCA Always at the Customers’ Side during 2019 Year End
156 17 v -
Holiday
157 27 [Infographic] Fun Year End Holiday Tips v -
2. The BCA’s procurement policy comprises the Enforcement and Sanctions for Violation of Code of
mechanism of procurement of goods and/or services Ethics
related to information technology and provisions 1. The policy and Code of Ethics are binding in
of procurement of logistics and buildings. nature and must be understood and implemented
3. The logistics and building goods/services wholeheartedly by all BCA employees, to support
procurement procedure is preceded with analysis, the fulfilment of Good Corporate Governance
which covers the preparation of documents, price principles.
quotation, price review and analysis, announcement 2. In the event of a violation or non-compliance with
and issuance of cooperation agreement. provisions in the BCA’s policy and Code of Ethics,
4. The procedure of goods/services procurement the offender is subject to sanctions according to
related to technology comprises, among others, the severity of the wrongdoing. Any decision on
conduct trial and end user computing, implementing this matter shall be made by BCA according to the
multi principal/multi-vendor/multi brand, etc. type and severity of the violation and based on a
5. Main policies of goods/services procurement can be comprehensive evaluation of the individual who
downloaded on the BCA’s website under Corporate committed misconduct.
Governance – Policies/Reports.
6. BCA pays attention to the professionalism and Types of Sanctions for ever Violations
credibility of vendors. Violations of the Code of Ethic are subject to sanctions in
accordance with the severity of the violation. Sanctions
Through 2019, BCA performed the procurement and/ are stipulated in the Collective Labor Agreement,
or appointment process of vendor/supplier/contractor including main sanctions and additional sanctions.
in accordance with the internal policies related to Main sanctions can be in the form of a verbal warning,
procurement of goods/services/information technology a written reprimand, written warning, demotion or
and other regulations. termination. Additional sanctions can be given in the
form of job transfer (rotation), promotion delay, salary
increase delay, revocation of facilities attached to the
offender’s office, dismissal, or other sanctions in line
with the prevailing laws.
Type of Sanctions, Total and Status of Resolution on Code of Ethics Violation in 2019
In 2019, Code of Ethics violations occurred in a total of 800 (eight hundred) cases, with summary as follows:
Year Type of Sanction Total Status of Resolution
2019 Warning Letter I 764 Resolved
Warning Letter II 28 Resolved
Warning Letter III 8 Resolved
The number of cases of violations of the Code of Ethics in 2019 has increased from 2018 due to procedural errors or
reimbursement mechanisms for retirement preparation training facilities. This problem has been resolved and has
been processed in accordance with applicable internal provisions
Based on the resolutions of the 2019 EGMS related On October 31, 2019, the acquisition of PT Bank
to the agenda of approval of the plan for the Royal Indonesia (Bank Royal) was completed by
acquisition of shares in PT Bank Royal Indonesia by BCA and PT BCA Finance (BCA Finance) (Buyers)
BCA, essentially decided the following: from Bank Royal’s shareholders (Sellers) based on
s !PPROVING THE ACQUISITION PLAN the conditional stock sale and purchase agreement
s !PPROVING THE ACQUISITION DEED CONCEPT dated April 16, 2019 between Buyers and Sellers, as
s !PPROVING "#! ACTION TO PURCHASE SHARES OF 04 amended from time to time (PPJB).
Bank Royal Indonesia;
s 'RANTING THE POWER AND AUTHORIZATION TO Relationship Between the Transacting Parties
the Board of Directors of BCA to implement BCA Finance is a controlled subsidiary that has
the acquisition of shares of PT Bank Royal all of its shares owned by BCA (both directly and
Indonesia. indirectly). The Buyers and Sellers do not have
affiliation relations based on the capital market’s
The acquisition plan will be implemented with the prevailing laws and regulations.
following conditions:
s "#! WILL BUY SHARES FROM THE Therefore, the transaction is not subject to
shareholders of PT Bank Royal Indonesia Bapepam-LK Regulation No. IX.E.1 on Affiliated
representing 99.99% of the total shares that Transactions and Conflicts of Interest of Certain
have been issued and paid up in PT Bank Royal Transactions, Attachment to the Decree of the
Indonesia. Chairman of Bapepam-LK No. KEP-412/BL/2009
s "#! &INANCE WHICH IS A CONTROLLED SUBSIDIARY dated November 25, 2009.
of BCA, will buy one share from PT Royalindo
Investa Wijaya, representing 0.01% of the total Transaction Value
shares that have been issued and paid up in PT A. In accordance with the provisions in the PPJB
Bank Royal Indonesia. and as stated in the deed of acquisition, the
Buyers purchased 2,872,000 shares of Bank
The acquisition plan will be funded through BCA’s Royal, representing all the capital that had
own capital from funds reserved as retained been issued and paid up by the Sellers in Bank
earnings. In this case, BCA also states and guarantees Royal. Accordingly, the current share ownership
that the acquisition funding does not come from composition in Bank Royal is as follows:
the following:
s .OT ORIGINATING FROM LOANS OR lNANCING Number of
Name Nominal Amount
Shares
facilities in any form from a bank or other
BCA 2,871,999 287,199,000,000
party in Indonesia;
BCA Finance 1 1,000,000
s .OT ORIGINATING FROM AND FOR THE PURPOSE OF
money laundering as stipulated in Law No. 8 B. The acquisition amounted to
of 2010 on the Prevention and Eradication of Rp988,046,957,182.00. (nine hundred eighty
Money Laundering Crimes; eight billion forty six million nine hundred fifty
s .OT ORIGINATING FROM BANKING FELONIES seven thousand and one hundred eighty two
s .OT ORIGINATING FROM OTHER FELONIES Rupiah).
C. The transaction is not a Material Transaction based on Bapepam-LK Regulation No. IX.E.2 on Material
Transactions and Changes in Main Business Activities, Attachment to the Decree of the Chairman of
Bapepam-LK No. KEP-614/BL/2011 dated November 28, 2011.
Following up the matter, BCA has carried out information disclosure to OJK, IDX, and public through the
regulators electronic reporting and BCA website on April 11, 2019.
PROVISION OF FUND TO RELATED PARTY AND The Lending Policy for Board of Directors and Board of
LARGE EXPOSURE Commissioners, among others, regulates that:
- Ensuring Loans to the Board Directors and the
Disclosure regarding provision of fund to Related Parties Board of Commissioners are disbursed based on
(individuals or groups, including Board of Directors, fairness principle or arm’s length basis and
Board of Commissioners, Executive Officers of the - Loans are given at market interest rates;
Bank, as well as other related parties) and provision Thus, in their implementation they must meet the
of large exposure refers to OJK Circular Letter No. 13/ following provisions:
SEOJK.03/2017 concerning the Implementation of s 0ROVISION OF FUNDS TO RELATED PARTIES SHALL NOT
Governance for Commercial Banks under the section the conflict with the general lending regulations and
Implementation of Governance Transparency. procedures and must generate reasonable profits
for BCA.
Lending Policy to Board of Directors and Board of s 4HE CREDIT TERMS TO RELATED PARTIES POLICY PARTICULARLY
Commissioners in regard to credit interest rated and the form or
BCA has policies related to loans for the Board of type of loan will be in accordance with the BCA’s
Directors and Board of Commissioners, which are general credit regulation.
regulated in:
s #REDIT PROVISION GUIDANCE FOR 3-%S COMMERCIALS Especially for material affiliated transactions that have
corporates, and consumers; the potential to contain conflict of interests, will be
s 0OLICY REGARDING CREDIT APPROVAL MECHANISM TO reviewed / examined first by the Audit Committee and
Related Parties; and reported to the Board of Commissioners.
s 4HE "ASIC "ANK ,ENDING 0OLICY 04 "#! 4BK +$0"
issued on July 22, 2019 (hereinafter referred to
as “The Lending Policy for Board of Directors and
Board of Commissioners”).
Policy on Provisions of Fund to Related Parties The provision of funds to related parties must also be
Provision of funds to related parties and to debtors in decided by the credit committee officer.
large exposure are always carried out with due regard
to the prudence principle, through a review process and During 2019, BCA implemented a policy of provision
mechanism in accordance with BCA policies and fulfilling funds to related parties, large exposure, and to the
the OJK provisions and prevailing laws and regulations, Board of Directors and the Board of Commissioners in
including but not limited to the legal lending limit (LLL). accordance with prevailing regulations.
Provision of Funds to Related Parties and to Main Debtors individuals, and Group (Large Exposure) at BCA during
2019:
Total
Funds Provisioned Nominal
Debtor
(Million Rp)
To Related Parties 512 6,832,021
To Main Debtors:
50 128,490,641
a. Individu
b. Group 30 181,412,374
Detailed information on related party transactions can be viewed in the Financial Report Section 48 Page 733-738 of
this Annual Report.
2. Requirements for Candidates of members of the 4. Having the commitment to comply with
Board of Directors of the main entity the rules and regulations.
a. Possess knowledge regarding the main 5. Having the knowledge and/or expertise in
entity and subsidiaries in the Financial the field required by the issuer or public
Conglomerate. The word “knowledge” refers company.
to the understanding of the main business c. Meeting the integrity, competency, and
activities and main risks of the Subsidiaries in financial reputation requirements as referred
the Financial Conglomerate. to in the OJK Regulation:
b. Meet the requirements as referred to in the 1) Integrity, including:
OJK Regulation that regulates the Board of a. Competent in conducting legal
Directors and Board of Commissioners of actions;
issuers or public companies, namely: b. Having good character and morals,
1 Having a good character, morality, and at least shown by the attitude of
integrity abiding by the prevailing provisions,
2. Competent in conducting legal actions. including never been penalized or
3. Within five years prior to the appointment convicted of committing crimes in a
and during service: certain period prior to nomination;
a) Never been declared bankrupt c. Having commitment to comply with
b) Never become a member of the laws and regulations and to support
Board of Directors and/or Board OJK policies;
of Commissioners found guilty of d. Having the commitment for
causing a company to be declared developing sound Financial Services
bankrupt Institutions;
c) Never been sanctioned for committing e. Not included as the party prohibited
a crime that is detrimental to state to be a main party (candidate not
finances and/or related to the listed in the unqualified list).
financial sector 2) Financial reputation, including:
d) Never served as a member of the a. Not having a non-performing loan
Board of Directors and/or member of and/or financing.
the Board of Commissioners of whom b. Never been declared bankrupt and/
during his/her term: or having never been a shareholder,
s &AILED TO CONVENE AN ANNUAL controlling an insurance company
GMS; that is not a shareholder, member
s (AS NEVER HAD HISHER of the Board of Directors, Board of
accountability as a member Commissioners who is found guilty
of the Board of Directors and/ of causing a company to be declared
or member of the Board of bankrupt within the last five years
Commissioners refused by the prior to the nomination.
GMS or has not granted his/ 3) Competency, including:
her accountability as a member Prospective member of the Board of
of the Board of Directors and/ Directors.:
or member of the Board of a. Adequate banking knowledge that
Commissioners to the GMS is relevant to the position, including
s (AS NEVER CAUSED A COMPANY knowledge of the regulations and
obtaining a license, approval, operations of a commercial bank,
or registration from the OJK to including an understanding of risk
fail to fulfill its obligation to management;
submit the annual report and/or
financial statements to the OJK.
b. Knowledge of the duties and 2. Duties and responsibilities of the Board of Directors
responsibilities of the main entity as of the main entity
well as an understanding of the main a. Ensure the implementation of integrated
business activities and main risks governance in the Financial Conglomerate.
of the subsidiaries in the Financial b. In the efforts to ensure the implementation of
Conglomerate; Integrated Governance as mentioned above,
c. Experience and expertise in the at least:
banking and/or financial field; 1) Formulating the integrated governance
d. The ability to perform strategic guidelines;
management in the framework of 2) Direct, monitor, and evaluate the
sound business development. implementation of the Integrated
Governance Guidelines; and
Duties and Responsibilities of Main Entity’s Board of 3) Follow-up the directives or advice from
Commissioners and Board of Directors the Board of Commissioners of the
1. Duties and responsibilities of the Board of Main Entity in the effort to improve the
Commissioners of the Main Entity Integrated Governance Guidelines.
a. Monitoring the implementation of Integrated c. Ensure that audit findings and
Governance; recommendations from the integrated internal
b. In the efforts to monitor the implementation audit unit, external auditors, results of OJK’s
of Integrated Governance as mentioned above, monitoring and/or monitoring results of other
at least: authorities have been followed-up by the
1) Monitor the implementation of Subsidiary.
governance in each Subsidiary in order
to be conformed with the Integrated Duties and Responsibilities of the Integrated
Governance Guidelines; Governance Compliance.
2) Monitor the implementation of duties The integrated governance committee has the following
and responsibilities of the Board of duties and responsibilities:
Directors of the Main Entity, as well as a. Evaluate the implementation of Integrated
providing directives or advice to the Governance at least through the adequacy of
Board of Directors of the Main Entity internal control assessment and the implementation
over the implementation of Integrated of the compliance function in an integrated manner.
Governance Guideline; and b. Provide recommendations to the Board of
3) Evaluate the Integrated Governance Commissioners of the main Entity for the
Guidelines and provide directives for improvement of the Integrated Governance
improvement. Guidelines.
c. Hold a meeting at least once every semester. c. Hold a meeting at least once every semester, the
The meeting can be held through video meeting can be held through video conference.
conference. d. Outlining the resolutions of the Integrated
d. Outlining the meeting resolutions in minutes of Governance Committee meeting in minutes of
the meeting, which is documented well, as well the meeting, which is documented well, as well
as stating the dissenting opinions occurring in as stating the dissenting opinions occurring in the
the meeting clearly in the minutes, complete meeting clearly in the minutes, complete with the
with the reason for the dissenting opinion. reason for the dissenting opinions.
e. Establish the Integrated Governance
Committee.
Duties and Responsibilities of the Integrated Internal Formulation and Implementation of Integrated
Audit Unit Governance Guidelines.
The Integrated Internal Audit Work Unit has the The formulation of the Integrated Governance
following duties and responsibilities: Framework refers to OJK Regulation No. 18/POJK.03/2014
a. Assess the adequacy and effectiveness of risk and the governance provisions prevailing in each FSI
management processes, internal control, and (subsidiary), BCA has implemented measures:
governance of Subsidiaries, as well as providing 1. Formulate the Integrated Governance Guidelines.
improvement recommendations. 2. Establish the Integrated Governance Committee.
b. Monitor the implementation of internal audits in 3. Perform adjustments to the organizational
each Subsidiary. structure:
c. Monitor and evaluate the adequacy of improvement a. Compliance unit that covers integrated
follow-ups of the audit results of Subsidiaries, as well compliance
as submitting the report to the Board of Directors, b. Internal audit unit that covers integrated
Board of Commissioners, and audit committee of internal audit
the Main Entity. c. Risk management unit that covers integrated
d. Submit the integrated internal audit report to risk management.
the director appointed to conduct the function 4. Disseminate the Integrated Governance
of supervision of subsidiaries, the Board of Guidelines and the implementation of Integrated
Commissioners of the main entity, as well as the Governance to members of the Integrated
Director in charge of the compliance function of Governance Committee, work units relating to the
the Main Entity. implementation of Integrated Governance, and all
e. Provide support to Subsidiaries in developing the FSI (Subsidiaries) in the Financial Conglomerate.
internal audit function.
The Integrated Governance Guideline are prepared
by BCA’s Board of Directors and has been approved by
BCA’s Board of Commissioners.
The Integrated Governance Guideline covers: g. Implementation of the supervisory function of the
a. Integrated Governance Framework for BCA Main Subsidiary by the Board of Commissioners.
Entity. h. Implementation of the supervisory function by the
b. Governance Framework for FSI (Subsidiary) in the Sharia Supervisory Board.
Financial Conglomerate. i. Implementation of the compliance function,
internal audit function, and external audit function;
The formulation of the Integrated Governance j. Implementation of the risk management function;
Framework refers to OJK Regulation No. 18/POJK.03/2014 k. Remuneration policy;
on the provision of governance that applies for each FSI l. Management of conflicts of interest.
(Subsidiary) in the Financial Conglomerate.
Realization of Integrated Governance
The Board of Directors of BCA Main Entity has conveyed 1. Performs adjustments to members of the Integrated
the integrated governance guidelines to the Board of Governance committee due to:
Directors of subsidiaries in the financial conglomerate, a. Changes to the composition of the Board of
as the guidelines for the FSI (subsidiary) in the financial Commissioners of Subsidiaries
conglomerate in formulating the governance guidelines b. Addition of Financial Services Institution
and in implementing governance in each FSI (subsidiary). (subsidiary).
2. Conduct self-assessment on the implementation of
The Integrated Governance Framework for the main Integrated Governance in the first semester and
Entity Consists of: second semester.
a. Requirements of the Board of Directors of the Main 3. Submit routine reporting related to Integrated
Entity and Board of Commissioners of the Main Governance, including:
Entity a. Annual report on the implementation of
b. Duties and responsibilities of the Board of Directors Integrated Governance.
of the Main Entity and Board of Commissioners of b. Self-assessment report on the implementation
the Main Entity of Integrated Governance.
c. Duties and responsibilities of The Integrated c. Integrated risk profile report.
Governance Committee d. Integrated capital adequacy report.
d. Duties and responsibilities of The Integrated 4. Conduct an adjustment to members of the Financial
Compliance Unit Conglomerate, namely the addition of PT Bank
e. Duties and responsibilities of the Integrated Internal Royal Indonesia as a Financial Services Institution
Audit Unit (Subsidiaries) member, due to the acquisition
f. Implementation of Integrated Risk Management. process.
5. Held four Integrated Governance Committee
The Integrated Governance framework for FSI meetings in 2019.
(Subsidiary) in the Financial Conglomerate consists of:
a. Requirements for candidates of members of the Assessment on the Implementation of Integrated
Board of Directors and candidates of members of Governance
the Board of Commissioners; In accordance with the provisions in OJK Regulation No.
b. Requirements for candidates of members of the 18/POJK.03/2014 Article 44 and 45 in Chapter VIII on
Sharia Supervisory Board. Reporting and in accordance with OJK Circular Letter
c. Structure of the Board of Directors and Board of No. 15/SEOJK.03/2015 on Implementation of Integrated
Commissioners. Governance for Financial Conglomerate, dated May 25,
d. Structure of the Sharia Supervisory Board. 2015, as the Main Entity, BCA is required to prepare
e. Independency of the Board of Commissioners’ the assessment report on the integrated governance
actions. implementation periodically (prepared every semester),
f. Implementation of the management function of which will be submitted to the OJK.
the Subsidiary by the Board of Directors.
The integrated governance assessment is conducted The 2019 Annual Report concerning Implementation of
twice in a year. In 2019, BCA as the Main Entity Integrated Governance of BCA’s Financial Conglomerate
has conducted the assessment on the Integrated of:
Governance implementation of the first semester and 1. Self-Assessment Report on the Implementation of
second semester. The assessment covers three integrated Integrated Governance during the 2019 fiscal year;
governance aspects: Structure, Process, and Results of 2. Structure of the Financial Conglomerate;
Integrated Governance. 3. Share ownership structure of the financial
conglomerate, which illustrates parties who
The assessment on Integrated Governance are shareholders of the FSI in the Financial
Implementation covers at least 7 (seven) assessment Conglomerate up to the ultimate Shareholders;
factors of the implementation: 4. Management structure of BCA as the Main Entity
1. Implementation of duties and responsibilities of and FSI (Subsidiaries) in the Financial Conglomerate.
the Board of Directors of the Main Entity; 5. Inter-Group Transaction Policy, which outlines the
2. Implementation of duties and responsibilities of policies to identify, manage, and mitigate Inter-
the Board of Commissioners of the Main Entity; Group Transactions;
3. Duties and responsibilities of the Integrated 6. BCA’s Governance Implementation Report, which
Governance Committee; consists of:
4. Duties and responsibilities of the Integrated a. Transparency of Governance Implementation,
Compliance Unit; as referred in item IX of OJK Circular Letter No.
5. Duties and responsibilities of the integrated Internal 13/SEOJK.03/2017, dated 17 March 2017
Audit Units; b. Self-Assessment Report on Governance
6. Implementation of Integrated Risk Management; Implementation in 2018, as referred in
7. Formulation and implementation of the Integrated Attachment IV of SEOJK No. 13/ SEOJK.03/2017
Governance Guidelines. dated 17 March 2017.
Results of the assessment on the Integrated Governance In addition to the above stated information, the
Implementation in the first semester and second Integrated Governance Implementation Annual Report
semester of 2019 were given “Rank 2” (“Good”). also discloses the scope of the GCG implementation
Report as regulated in the prevailing rules for commercial
Annual Report on the Implementation of Integrated banks.
Governance
The formulation of the annual report on the
integrated governance implementation of the financial
conglomerate PT Bank Central Asia Tbk (BCA) in 2019
refers to:
1. OJK Regulation No. 18/POJK.03/2014 concerning
Implementation of Integrated Governance for
Financial Conglomerate, dated 18 November 2014
2. OJK Regulation No. 15/SEOJK.03/2015 concerning
Implementation of Integrated Governance for
Financial Conglomerate, dated 25 May 2015
3. OJK Regulation No. 55/POJK.03/2016 concerning
Implementation of Governance for Commercial
Banks, dated 7 December 2016
4. OJK Regulation No. 13/SEOJK.03/2017 concerning
Implementation of Governance for Commercial
Banks, dated 17 March 2017.
PT Central
BCA Finance 0.424% PT BCA 0.0001% PT BCA 25% PT Asuransi 25% PT BCA Multi 0.0003% PT BCA PT Asuransi 0.00003% PT Bank Royal
Capital
Limited Finance Syariah Umum BCA Finance Sekuritas Jiwa BCA Indonesia
Ventura
100% 100% 100% 100% 100% 90% 90% 100%
100%
3. Management structure at PT Bank Central Asia Tbk as the Main Entity and FSI (Subsidiaries) in the Financial
Conglomerate
PT Dwimuria Investama
Public
Andalan
54.94% 45.06%*
Remark:
Control
Controlling line
* Of the portion of shares belonging to public shareholders, 2.49% is owned by affiliated parties of PT Dwimuria Investama Andalan, 1.76% is
owned by Anthoni Salim. In addition, 0.19% is owned by certain members of the current Board of Commissioners and Board of Directors of BCA.
100%
99.9999% 99.576%
0.424%
PT BCA Finance
0.0001%
100%
0.424%
99.576%
PT BCA Finance
75% 25%
100%
99.576% 0.424%
PT BCA Finance
] SHARE OWNERSHIP STRUCTURE OF PT BCA MULTI FINANCE (FORMERLY PT CENTRAL SANTOSA FINANCE)
100%
75% 0.424%
PT BCA Finance
25%
100%
90% 10%
PT BCA Sekuritas
Chandra Adisusanto
PT Bank Central Asia Tbk
90% 10%
PT Asuransi Jiwa
100%
0.424%
99.99975%
PT BCA Finance
0.00025%
100%
0.424%
99.99997%
PT BCA Finance
0.00003%
4. Management structure at PT Bank Central Asia Tbk as the Main Entity and FSI (Subsidiaries) in the Financial
Conglomerate
Authority and responsibilities of the Board of integrated manner. The risks willing to be taken
Commissioners are reflected in the business strategies and
The authority and responsibilities of the Board of objectives.
Commissioners in the implementation of inter- b. Risk tolerance is the maximum level of risk that
group transaction risk management include: is willing to be taken.
a. Approve the inter-group transaction risk c. The risk appetite and risk tolerance must be in
management policies. line with the business strategy, risk profile, and
b. Evaluate the accountability of the Board of capital plan of the Financial Conglomerate.
Directors and provide improvement directives
for the implementation of inter-group Policy and procedure
transaction risk management policies. Several matters that need to be considered in the
policies and procedures related to the risk of inter-
Authority and responsibilities of the Board of group transaction include:
Directors a. Financial Conglomerate policy must comply
Authority and responsibilities of the Board of with the applicable regulations relating to
Directors in the management of inter-group inter-group transactions.
transaction risk include: b. Financial Conglomerate must ensure the
a. Understand the inherent risks of inter-group fulfillment of the arm’s length (fairness of
transactions in the Financial Conglomerate. transaction) principle relating to inter-group
b. Formulate and establish the inter-group transactions.
transaction risk management policies. c. Inter-group transaction risk management
c. Responsible for the implementation of inter- procedures contain at least:
group transaction risk management. 1) Accountability and clear level of delegation
d. Ensure that each entity in the Financial of authority in the implementation of
Conglomerate implements inter-group inter-group transaction risk management
transaction risk management. 2) Implementation of periodic reviews on the
e. Monitor the risk of inter-group transactions procedures
regularly. 3) Adequate documentation of procedures,
f. Develop a risk culture as part of the namely complete and easy written
implementation of inter-group transaction risk documentation for audit trail.
management.
g. Ensure that the implementation of inter-group Inter-group transaction risk limits
transaction risk management is free from The Financial Conglomerate must ensure that the
conflicts of interest between the Financial establishment of inter-group transaction limits
Conglomerate and individual FSI. is in accordance with the applicable regulatory
provisions.
7. Adequacy of Inter-Group Transaction Policies,
Procedures, and Determination of Risk Limits 8. Adequacy in the process of identification,
Inter-group transaction policies, procedures, measurement, monitoring, and risk control, as well
and determination of risk limits refer to policies, as the inter-group transaction risk management
procedures, and limit determination as stated in information system
the Integrated Risk Management Basic Policy. In the implementation of inter-group transaction
risk management, BCA as the Main Entity is
Risk appetite and risk tolerance required to conduct the process of identification,
The risk appetite and risk tolerance in inter-group measurement, monitoring and risk control to all
transactions are described as follow. significant risk factors in an integrated manner, and
a. Risk appetite is the risk that is willing to be supported by an adequate inter-group transaction
taken in the effort to achieve targets in an risk management information system.
The following are measurements that must be conducted to obtain the risk profile for integrated inter-group
transactions:
Measurement Description Measurement Result
Inherent risk In determining the inherent risk level, the Main Entity must 1. Low
conduct a comprehensive analysis using all relevant quantitative 2. Low to Moderate
and qualitative indicators. 4. Moderate
Covering three aspects: 5. Moderate to High
1. Composition of inter-group transactions in the Financial 6. High
Conglomerate
2. Documentation and obligation of transaction
3. Other information.
Quality of risk Measurement of the quality implementation of integrated risk 1. Strong
management management. Covering four aspects: 2. Satisfactory
implementation 1. Supervision of the Board of Commissioners and Board of 3. Fair
Directors. 4. Marginal
2. Adequacy of inter-group transaction policies, procedures, and 5. Unsatisfactory
determination of risk limits.
3. Adequacy in the process of identification, measurement,
monitoring, and risk control of inter-group transaction risk
management.
4. A comprehensive internal control system for the
implementation of inter-group transaction risk management.
Risk rating
Risk rating is a combination of the inherent risk measurement and the quality of risk management implementation
results.
Mapping of the inter-group transaction risk rating can be viewed in the following matrix:
Result of Assessment Rank of Risk Management Implementation Quality (KPMR)
Rank of Level
Integrated Risk Strong Satisfactory Fair Marginal Unsatisfactory
Rank Risk Inherent Low Low Low Low to Moderate Moderate
in Integrated Moderate
Manner
Low to Low Low to Low to Moderate Moderate to
moderate Moderate Moderate High
Moderate Low to Low to Moderate Moderate to Moderate to
Moderate Moderate High High
Moderate to Low to Moderate Moderate to Moderate to High
high Moderate High High
High Moderate Moderate Moderate to High High
High
Monitoring of inter-group transaction risk The implementation of the internal control system
Monitoring of inter-group transaction risk is carried is as follows:
out by considering the following: a. BCA is required to implement an inter-group
a. Composition of inherent risk parameters in transaction risk internal control system
intra-group transactions in the integrated risk effectively by referring to the established
profile report. policies and procedures.
b. Complete documentation of inter-group b. The internal control system was structured to
transactions. ensure:
c. Adequacy of the inter-group transaction 1) Compliance with internal policies or
d. Other information relating to inter-group provisions as well as laws and regulations.
transactions. 2) The effectiveness of risk culture in the
Financial Conglomerate organization
Control of inter-group transaction riskp as a whole to identify weaknesses and
The control of inter-group transaction risk is carried deviations early and to reassess the
out by ensuring: fairness of policies and procedures in the
a. Adequacy of inter-group transaction of the Financial Conglomerate on an ongoing
Financial Conglomerate. basis.
b. Existence of documentation for every inter- c. Review of the measurement of inter-group
group transaction. transaction risk, including:
c. Every inter-group transaction must meet the 1) Conformity of policy, organizational
prevailing law/regulator provisions. structure, resource allocation, design of
inter-group transaction risk management
Inter-group transaction risk information processes, information system, and risk
management system reporting in accordance with the business
The internal control system for inter-group needs of the Financial Conglomerate, as
transaction risk refers to internal control as stated well as the development of regulations
in the basic integrated risk management policy. and best practices related to inter-group
transaction risk management
9. A comprehensive internal control system for 2) Complete and adequate documentation
the implementation of inter-group transaction risk on the scope, operational procedures,
management audit findings, and responses of
Internal control system for inter-group risk the management of the Financial
transaction referred to the internal control Conglomerate based on audit results.
as stipulated under the Integrated Risk
Management Main Policy.
OJK Circular Letter No. 32/SEOJK.04/2015 concerning Governance Guidelines for Public Companies
No Reference Fulfilment
A Relationship of public company with its shareholders in Explained on page 314 - 319 of this Annual
guaranteeing shareholder rights Report.
B Function and role of the Board of Commissioners
C Function and role of the Board of Directors
D Participation of stakeholders
E Information disclosure
OJK Circular Letter No. 13/SEOJK.03/2017 concerning Implementation of Governance for Commercial Banks.
The Corporate Governance Implementation Report consists of:
No References Fulfilment
A Transparency of Bank Governance Implementation
a. Performance of duties and responsibilities of Board of
Commissioners and Board of Directors:
(1) The number, composition, criteria, and independence Page 360 - 362, 372 - 373 and page 75, 378,
of members of the Board of Directors and Board of 404 - 405
Commissioners
(2) The duties and responsibilities of the Board of Directors Page 357, 374
and Board of Commissioners, and
(3) The Board of Commissioners recommendations. Page 37 - 44
b. Completeness and performance of duties of the committees, Committees under the Board of Commissioners:
consisting of: page 420 -440
Executive committees under the Board of
(1) The structure, membership, expertise and independence of Directors: page 441 - 464
committee members;
(2) Committee duties and responsibilities;
(3) Frequency of committee meetings; and
(4) Committee work program and its realization.
c. Implementation of compliance, internal audit, and external
audit functions:
(1) Compliance function Page 478
(2) Internal audit function Page 472
(3) External audit function Page 476
d. Implementation of risk management including internal control Page 482 - 492
systems:
(1) Active supervision of the Board of Directors and Board of
Commissioners;
(2) Adequacy of risk management policies and procedures and
risk limit determination;
(3) Adequacy of the process of identifying, measuring,
monitoring, and controlling risk and the risk management
information system;
(4) A comprehensive internal control system.
No References Fulfilment
e. Provision of funds to related parties and large exposure. Page 529
The Bank’s strategic plan. Page 286
Transparency of the Bank’s financial and non-financial conditions Page 530
that have not been revealed in other reports.
Other information related to Bank Governance includes, owner N/A
intervention, internal disputes or problems that arise as a result of
the remuneration policies on the Bank.
Share ownership of members of the Board of Directors and mem- Page 366, 387
bers of the Board of Commissioners that reach 5% (five percent) or
more of paid-in capital.
Financial relationships and family relationships of members of the Page 403
Board of Directors and Board of Commissioners with other mem-
bers of the Board of Directors, other members of the Board of Com-
missioners, and/or the controlling shareholders of the Bank.
Frequency of Board of Commissioners’ meetings. Page 393 - 396
Amount of internal fraud. Page 497
Legal issues. Page 503
Transactions containing conflict of interest. Page 499 - 503
Buy back of shares and/or bank bonds. Page 527
Provision of funds for social activities and/or political activities Page 533
during the reporting period.
B Self-assessment report on the implementation of governance ac- Page 323 - 324
cording to the assessment period of bank soundness in the last year.
C The action plan and its implementation, along with the time of Page 307 - 308
completion and constraints or obstacles to completion (if any).
OJK Circular Letter No. 30/SEOJK.04/2016 concerning the Form and Content of Annual Report of Issuer or Public
Companies.
Disclosure of implementing Good Corporate Governance (GCG) at least comprises of:
No References Fulfilment
1 Board of Directors, encompasses among others:
a) Duties and responsibilities of the Board of Directors; Page 374
b) Statement that the Board of Directors has a guideline or a Page 374
charter;
c) Procedure, basis for appointment, structure and amount of Page 411 - 413
remuneration for each member of the Board of Directors, and
the relationship between remuneration and the performance
of the issuer of the public company;
d) Policy and implementation pertaining to the frequency Page 397 - 403
of meetings, including joint meetings of the Board of
Commissioners, meeting attendance of members of the Board
of Directors;
e) Information regarding the decisions of the previous general Page 341 - 354
meeting of shareholders (GMS):
(1) GMS decisions that are realized in the financial year; and
(2) Reasons in the case of a decision that has not been
realized;
f) Information regarding the resolution of the GMS in the Page 341 - 355
financial year:
(1) GMS decisions that are realized in the financial year; and
(2) Reasons for a decision that has not been realized;
g) Assessment of the performance of the committee that supports Page 33, 389
the performance of duties of the Board of Directors;
No References Fulfilment
2 Board of Commissioners, encompasses among others:
a) Duties and responsibilities of the Board of Commissioners and Page 357, 374
the Board of Directors;
b) Statement that the Board of Commissioners has a guideline or Page 357
a charter;
c) Procedure, basis for appointment, structure and amount of Page 409 - 411
remuneration for each member of the Board of Commissioners;
d) Policy and implementation pertaining to the frequency of Page 393 - 402
meetings, including joint meetings of the Board of Directors,
meeting attendance of members the Board of Commissioners;
e) Issuer or public company policy regarding performance Page 407 - 409
assessment of members of the Board of Commissioners and
members of the Board of Directors and the implementation
include:
(1) Procedures for implementing performance assessment;
(2) Criteria used;
(3) The parties conducting the assessment.
f) Performance assessment of the committee that supports the Page 369
performance of duties of the Board of Commissioners; and
g) In the event that the Board of Commissioners does not form N/A
a nomination and remuneration committee, the information
contains at least:
(1) Reasons for not establishing a committee;
(2) Procedures for nomination and remuneration carried out in
the financial year.
3 Audit committee Page 420
a. Name and position in committee membership;
b. Age;
c. Nationality;
d. Educational background;
e. Position/work history;
f. Member period and term of office;
g. Independency statement;
h. Policy and implementation pertaining to the frequency of
meetings and attendance level of members;
i. Education and/or training (if any);
j. Audit committee activities conducted in the financial year.
4 Other committees to support the functions and duties of the Page 426, 431, and 435
Board of Directors and/or the Board of Commissioners, consist of:
a. Name and position in committee membership;
b. Age;
c. Nationality;
d. Educational background;
e. Position/work history;
f. Member period and term of office;
g. Job description;
h. Statement of having a guideline or a charter;
i. Independency statement;
j. Policy and implementation pertaining to frequency of
meetings and attendance level of members;
k. Education and/or training (if any);
l. A brief description of the activities conducted in the financial
year.
No References Fulfilment
5 Corporate secretary, encompasses among others: Page 464
a. Corporate secretary profile (name, position, age, nationality,
educational background, occupational history/work
experience);
b. Legal basis of appointment;
c. Education and/or training;
d. A brief description of the tasks performed in the financial year.
6 Internal Audit Unit, encompasses among others: Page 472
a. Name of Head of Unit;
b. Position/work history;
c. Qualification/certificate in internal audit profession (if any);
d. Job description;
e. Education and/or training;
f. Description of duties and responsibilities;
g. Statement of having a guideline or a charter;
h. Brief description of the task performed in the financial year.
7 A description of the internal control system applied by the Page 489
Company, at least concerning:
a. Financial and operational controls;
b. Review of the effectiveness of the internal control system.
8 Risk management system applied by BCA, at least concerning: Page 482
a. General description of BCA’s risk management system;
b. Type of risk and method of management; and
c. Review of the effectiveness of the risk management system.
9 Important cases faced by Issuers or Public Companies, Subsidiaries, Page 503
members of the Board of Directors and members of the Board of
Commissioners (if any), encompass among others:
a. Principal cases/lawsuits;
b. Status of settlement of cases/lawsuits; and
c. Effect on the condition of the Issuer or Public Company.
10 Information regarding administrative sanctions imposed Page 505 - 506
against issuers or public companies, members of the Board of
Commissioners and Directors, by the capital market authorities
and other authorities in the financial year (if any).
11 Information regarding the code of ethics of the Issuer or Public Page 523
Company:
a) Main points of the code of ethics;
b) Forms of socialization of the code of ethics and its
enforcement; and
c) Statement that the code of ethics applies to members of the
Board of Directors, Board of Commissioners, and employees of
Issuers or Public Companies.
12 Information about corporate culture or company values (if any). Page 526
13 Description of the share ownership program by employees and/or Page 413 - 419
management carried out by the Issuer or Public Company (if any),
concerning among others:
a) Number of shares and/or options;
b) Implementation period;
c) Eligible employees and/or management requirements; and
d) Implementation price.
No References Fulfilment
14 Description of whistleblowing system in Issuers or Public Company Page 495 - 497
(if any), including among others:
a) procedure in submitting reports of violations;
b) protection for reporters;
c) complaint management ;
d) The party who manages the complaint; and
e) The results of complaints managed including:
(1) number of complaints submitted and processed in the
financial year; and
(2) follow-up complaints.
15 Implementation of the Public Company Governance Guideline for Page 314 - 319
Issuers that issue Equity-Type Securities or Public Companies:
a) Statement regarding recommendations that have been
implemented; and/or
b) Explanation of recommendations that have not been
implemented, accompanied by reasons and alternative
implementation (if any);
C.1.4 The company’s efforts to interact with the communities in which they operate? Sustainability
Report
C.2 Where stakeholder interests are protected by law, stakeholders should have the opportunity to
obtain effective redress for violation of their rights
Does the company provide contact details via the its website or annual report which
C.2.1 stakeholders (eg, customers, suppliers, general public etc) can use to voice their concerns and/or 508-509
complaints for possible violation of their rights?
C.3 Mechanisms for employee participation should be permitted to develop
Does the company explicitly disclose its policies and practices on health, safety and welfare to its Sustainability
C.3.1 Report
employees?
Does the company explicitly disclose the policies and practices on training and development
C.3.2 573
programmes to its employees?
Does the company have a reward/compensation policy that accounts for the performance of the
C.3.3 413
company beyond short-term financial measures?
Stakeholders, including individual employees and their representative bodies, should be able to
C.4 freely communicate their concerns about illegal or unethical practices to the board, and their
rights should not be compromised for doing this
Good Corporate Governance and Bad Corporate During 2019, BCA did not practice any bad corporate
Governance Practices governance. Practices of bad corporate governance
BCA continues to implement regulations or provisions of includes being reported as a company that pollutes the
corporate governance in capital market and international environment; important cases faced by the company,
best practices, and also submits Sustainability Report subsidiaries, current members of the Board of Directors
prepared based on internationally accepted standards and/or members of the Board of Commissioners, that
(GRI sustainability reporting standards). Report regarding are not disclosed in the Annual Report; no disclosure
the regulations or provisions of corporate governance in of operating segments in listed companies; and
capital market and international best practices can be discrepancies between the hardcopy of the Annual
seen on page 314 in the Fulfilment Index of Corporate Report and its softcopy.
Governance Recommendations section of this Annual
Report. The Sustainability Report is a separate report
and complements this Annual Report. Furthermore,
reports relating to Corporate Social Responsibility (CSR)
can be seen on page 565 in the Social and Environmental
Responsibility section of this Annual Report.
564
56
564 201
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Corporate Governance Corporate Social Responsibility Consolidated Financial Statements
CORPORATE
SOCIAL
RESPONSIBILITY
CORPORATE SOCIAL
RESPONSIBILITY
Vision Mission
Sustainable Sustainable
Finance Finance
One of CSR implementation channel is through the Bakti Smart Solutions (Solusi Cerdas)
BCA community empowerment program. Activities relating to education
Bakti BCA
Excellence
Smart Synergy
Business
Solutions Solutions
Solutions
0HILANTHROPY 0ROGRAMS
-AIN 3$'S
4 3,7,8,13 5,8
SDGs:
3 : Good health and well-being 7 : Affordable and clean energy
4 : Quality education 8 : Decent work and economic growth
5 : Gender equality 13 : Climate action
CORPORATE SOCIAL RESPONSIBILITY Due Diligence Method and Scope on Social, Economic
GOVERNANCE and Environment Impact of Bank Activities
4HE %NVIRONMENT 3USTAINABILITY 'OVERNANCE %3'
Commitment for Social Responsibility sub-division was formed through Board of Directors’
BCA is committed to carrying out CSR activities that Decree No. 136/SK/DIR/2019, with the key role of building
support the implementation of sustainable finance and implementing a culture of sustainable finance,
AND 3$'S 4HIS IS IN LINE WITH 0/*+ .O 0/*+ INVOLVING ALL AREAS OF THE OF ORGANIZATION AND ENSURING
concerning the implementation of sustainable finance the company’s own sustainability.
FOR &INANCIAL 3ERVICES )NSTITUTIONS )SSUERS AND 0UBLIC
Companies. 4HE %3' SUB DIVISION IN 3ECRETARY AND #OMMUNICATION
$IVISION IS RESPONSIBLE TO THE %XECUTIVE 6ICE
0RESIDENT OF #ORPORATE &INANCE AND 3ECRETARY
#OMMUNICATION $IVISION UNDER THE &INANCE AND
Corporate Planning Director, who will reports
PERFORMANCE TO THE 0RESIDENT $IRECTOR 4HE
implementation of sustainable governance should be
considered the responsibility of all BCA employees.
: ^ _ +>! ; BCA actively supports the implementation of government
Impact of Bank’s Activities, and Important Social, INCLUSION AND lNANCIAL LITERACY PROGRAMS 4HESE PROGRAMS
Economic and Environment Issues Related to the ARE PART OF #32 ACTIVITIES 4HE "ANK HAS ALSO DEVELOPED
Bank Activities Impact and implemented its own community empowerment
BCA takes great care to map out the stakeholders program, which is explained in the next chapter of this
impacted or influenced by the it’s operational activities. report.
Stakeholder mapping is aligned with important issues
related to social, economic and environment condition so The Bank’s Strategies and Work Programs to Manage
that appropriate strategy can be formulated as well as Social, Economic and Environment Issues, and Engage
ASSOCIATED WORK PROGRAMS 4HIS MAPPING OF STAKEHOLDERS Stakeholders as well as Increasing Stakeholders and
can be seen in the 2019 sustainability report. Shareholder Value
4HE IMPLEMENTATION OF "#!S #32 ACTIVITIES ALSO INVOLVES
Corporate Social Responsibility scope, both Obligatory ITS STAKEHOLDERS 4HESE INCLUDE COMMUNITIES CUSTOMERS
or Beyond Compliance and Programs that Exceeded partners and local government. We believe that
the Minimum Responsibilities and Relevance to stakeholders can benefit from our CSR activities, and
Bank’s Business thereby strengthen their engagement with the Bank.
BCA always complies with the prevailing regulations,
such as Limited Liability Law No 40 Year 2008, article 1 3OCIAL 2ESPONSIBILITY &UNDING AND "UDGET
Nomor 3, related to social and environment responsibility "#! ALLOCATES A #32 BUDGET EVERY YEAR "UDGET REALIZATION
4*3, 4HE "ANK ADHERES TO THE ,AW REGARDING #32 for Bakti BCA in 2019 was Rp122.8 billion.
implementation, despite there being no specific
explanation of CSR activities for the Bank.
0RESIDENT
$IRECTOR
#ORPORATE 3OCIAL
2ESPONSIBILITY
Sustainable
&INANCE !SPECT
Reporting/responsibility line
Coordination line
Note: 4HE BROKEN LINE IN THE CHART ABOVE REPRESENTS DEVELOPMENTSPROGRESS IN THE SUSTAINABLE lNANCE APPLICATION REPORTING MECHANISM
Commitment and Policy for Human Rights Social Planning and Implementation of Fair Operations
Responsibility &AIR ACTIVITIES IMPLEMENTATION INCLUDES OFFERING EQUAL
Under ISO 26000 guidelines, guidance for social opportunities to all employees. Promotion is conducted
RESPONSIBILITY HUMAN RIGHTS (!- IS ONE OF THE KEY AREAS WITH TRANSPARENCY AND OBJECTIVELY BASED ON THE FAIRNESS
OF SOCIAL RESPONSIBILITY (UMAN RIGHTS ARE COVERED BY THE principle.
MANAGEMENT OF LABOR OR HUMAN RESOURCES (2 %MPLOYEE
rights and obligations are outlined in the collective labor 4HE FACT THAT WOMEN HAVE THE OPPORTUNITY TO REACH THE
agreement (CLA) 2019-2021. highest position in their career path is a reflection of the
#OMPANYS SUPPORT FOR GENDER EQUALITY 4HERE ARE THREE
Planning and Implementation of Human Rights WOMEN DIRECTORS OF TOTAL MEMBERS OF THE "OARD
Initiatives OF $IRECTORS AND WOMEN BRANCH HEADS OF
As stated in the Collective Labor Agreement (CLA), BCA TOTAL BRANCH HEADS ACROSS )NDONESIA 4HE ASSIGNMENT OF
ensures that every employee is treated fairly, both during women to the highest positions is based purely on their
performance appraisal and evaluation, as well as career achievement and required performance, without any
advancement. Performance appraisal is conducted for discrimination.
every employee regardless of their gender, age, ethnicity,
religion, race or other discriminatory factors. "#! HAS AN ENTERPRISE BACKOFlCE INTEGRATION %")
application procurement system covering everything
BCA provides lactation facilities in some regional offices from budgeting, procurement, PO/contract preparation
and head offices, demonstrating its support and respect or rental, building maintenance, procurement through
for human rights of female employees. All female TO PAYMENT 4HIS SYSTEM ALSO SUPPORTS FAIR VALUE CHAIN
employees receive health allowances for their husband and procurement practices. BCA applies fair contracts
AND CHILDREN 4OTAL FEMALE EMPLOYEES OF TOTAL provides equal treatment, and complys with good
employees. corporate governance principles.
4HERE WERE NO SIGNIlCANT COMPLAINTS IN ON THE As part of its implementation of good corporate
implementation of human rights initiatives. governance (GCG), BCA also has procedures and
mechanisms to deal with conflict related to fair
OPERATIONS 4HE PREVENTION OF CONmICT IS CARRIED OUT BY
implementing appropriate policies and procedures as well
as adequate internal control. Current ongoing initiatives
ARE THE APPLICATION OF ANTI GRATIlCATION SOCIALIZATION OF
anti-fraud, enhancement of the data security system and
strengthening the awareness of whistleblowing system.
BCA develops and executes financial literacy education CORPORATE SOCIAL RESPONSIBILITIES FOR
programs for the public without discrimination over their THE ENVIRONMENT
backgrounds. In line with that, there is no discrimination
in providing excellence services to all customers and BCA
takes into account fulfillment of creditor rights.
BCA received a Constituent of
BCA also gives opportunities for disabled people so Sustainable Investment (SRI)-
that they may gain training and working experience. In
!"# #$
2019, BCA employed 15 disabled people as outsource
STAFF WORKING AT ITS DIGITAL SERVICES CENTER 4HIS REmECTS the KEHATI Foundation for its
our commitment to the provision of equal employment & '
opportunities, as well as support for government
programs, particularly Government Regulation or PP
No. 43 year 1998 concerning initiatives to improve the Commitment and policy on corporate social
welfare of disabled persons. responsibilities for labor, health, and work safety.
In 2019, fair operations ran well in accordance with the 4HE 7ORLD %CONOMIC &ORUM IN IDENTIlED lVE
DUTIES AND AUTHORITIES OF EACH EMPLOYEE 4HERE WERE risks that influence global economic conditions. One
no complaints from employees or customers over unfair IS ENVIRONMENTAL RISK ESPECIALLY GLOBAL WARMING 4HE
practices with a material impact. impact of global warming, as a result of climate change,
is experienced by many people. It has become a global
BCA continuously carries out fair banking operations issue and concern for all parties, including businesses in
to strengthen engagement with all customers, and to the banking sector.
provide security and comfort in the working environment.
4HE IMPLEMENTATION OF THE "AKTI "#! PROGRAM IS BCA, as one of the largest national private banks in
expected to enhance the Bank’s contribution and support Indonesia, actively promotes effort to preserve the
to community welfare improvement programs. ENVIRONMENT 4HIS IS PART OF COMMITMENT TO AND SUPPORT
for reducing global warming. BCA employs policies
that promote environmental preservation, including
the application of energy management in offices and
branches.
%NVIRONMENTAL PRESERVATION EFFORTS ARE ALSO CARRIED 4HE EFlCIENCY OF BUSINESS TRIPS TRAINING TRIPS AND
out by actively involving BCA employee in the process. DOCUMENTS DISPATCHING ARE ACHIEVED BY UTILIZING
BCA continuously conducts education through internal technology. Such as tele and video conferencing,
communication media. e-learning, carpooling and e-mail usage, intranet portals,
MY"#! AND TRACKING SYSTEM APPLICATIONS 4HESE ACTIVITIES
"#! PROVIDES lNANCING TO SEVERAL PROJECTS THAT COMPLY are designed to supports environmental sustainability.
with regulations and encompass environmental, social
AND GOVERNANCE PERSPECTIVES 4HIS IS IN ACCORDANCE BCA encourages customers to support environmental
WITH /*+ REGULATIONS ON SUSTAINABLE lNANCE AND 3$'S conservation efforts, through e-statement system for
achievements. savings, current accounts and credit card bills; choice
OF WITHDRAWING WITHOUT RECEIPT AT !4- !4- 34!2
Environment Planning, Implementation and e-branch; and digital banking solutions (m-BCA, Klik
Achievement BCA, and Sakuku). in 2019, the latest BCA’s perbankan
BCA implements environmentally friendly lifestyle solution is online account opening through Mobile BCA.
EDUCATION PROGRAM FOR ITS EMPLOYEES 4O ENSURE OUR
eco-friendly environment, BCA has an ‘agent of change BCA’s commitment to environmental management
PROGRAM IN EACH WORKING UNIT 4HEY ARE EQUIPPED WITH IS REmECTED IN ITS COLLABORATION WITH "/3& "ORNEO
know how and tools to drive eco-friendly activities for /RANGUTAN 3URVIVAL &OUNDATION "/3& IS AN ORGANIZATION
day to day banking operations and services. that actively develops conservation programs for
orangutan habitats. Orangutans are one of Kalimantan’s
An environmentally friendly culture is also carried out endemic fauna protected by law and must therefore be
in the Bank’s operational activities, as a green office preserved.
effort. Programs include regulating the temperature of
air conditioners, turning off the lights during recess or BCA consistently promotes turtle conservation through
in unused areas, and water-saving campaigns. Campaigns THE "ANYUWANGI 3EA 4URTLE &OUNDATION "34& 4HE
are continuously intensified, including reducing the use program’s activities include education for fishermen and
OF STYROFOAM AND PAPER TURNING OFF THE LIGHTS ON %ARTH the release of hatchlings under the Save and Preserve Sea
(OUR $AY AND THE 'REEN 2AMADAN MOVEMENT 4URTLES PROGRAM
'REEN /FlCE SOCIALIZATION TO "#!S WORK UNITS "#! PARTNERED WITH "/3& IN ORANGUTAN RELEASE PROGRAM
"#! SUPPORTS THE PRESERVATION OF 5JUNG +ULON .ATIONAL Planning, implementation and achievement of labor,
0ARK UNDER THE .%7TREES 0ROGRAM INITIATED BY 77& health and work safety initiatives.
)NDONESIA 4HIS PROMOTES GREENING THE SHORELINE AND !CTIVITIES TO SUPPORT LABOR AND PROMOTE /(3 PRACTICES
planting mangrove trees to prevent abrasion. include:
A 'ENDER %QUALITY AND *OB /PPORTUNITIES
Going forward, BCA will continue to focus on reducing BCA provides equal opportunities for every
environmental risks and promote compliance with employee, regardless their ethnics, religion, race,
ENVIRONMENTAL REGULATIONS 4HE "ANK ALSO SUPPORTS CLASS OR GENDER %MPLOYEE PLACEMENT POLICIES ALWAYS
debtors who want to obtain environmental certification EMPHASIZE THE COMPETENCE AND PERFORMANCE
for their businesses. of the individual concerned, ensuring there are
opportunities for female employees to occupy the
CORPORATE SOCIAL RESPONSIBILITY RELATED highest levels of management.
TO EMPLOYMENT, OCCUPATIONAL HEALTH
AND SAFETY PRACTICES B %DUCATION ANDOR TRAINING
BCA regularly provides training to improve employee
competency and performance. Competency
development is carried out through workshops or
One way to support gender IN CLASS TRAINING E LEARNING ON THE JOB TRAINING
equality for women is by providing coaching and mentoring. While training and
education materials are primarily oriented toward
health facilities to them and their
the banking industry, soft skills development
materials are also available, including leadership,
personality and environmental preservation.
E %MPLOYEE HEALTH In order to maintain trust and meet our customers’ needs,
4O ENSURE THE HEALTH OF EMPLOYEES AND THEIR FAMILIES THE OPERATIONS STRATEGY DEVELOPMENT DIVISION ENSURES
BCA provides medical benefits, including in-patient, staff have adequate service sector competence, adhering
out-patient, maternity, optical, dental, laboratory, TO OUR SERVICE STANDARD NAMELY 3-!24 3OLUTIONS "#! HAS
MEDICAL CHECKUPS AND PAP SMEARS 4HE "ANK ALSO also developed a complete and reliable digital banking
participates in the government medical service service to respond to the dynamic needs of customers.
program by facilitating employees and their families
IN "0*3 +ESEHATAN 4HIS POLICY IS EXPECTED TO MAKE A BCA also implements policy in product and services
positive contribution to employee well-being. development to meet customer needs, paying attention
to convenience and security. Innovations in banking
SOCIAL RESPONSIBILITY TO CUSTOMERS solutions always refer to prevailing regulations. Before
launching, the products are carefully evaluated by the
Commitment and policy of corporate social respective work units.
responsibilities to customers
BCA implements its corporate social responsibilities to 4HE IMPLEMENTATION OF SOCIAL RESPONSIBILITY ACTIVITIES FOR
customers in accordance with prevailing policies and customers is done through the publication of educational
regulations in Indonesia as follows: materials for banking solutions. News columns in the
/*+ 2EGULATION .O 0/*+ CONCERNING MEDIA SUCH AS "ERITAGAR +OMPASCOM )$.4IMESCOM AND
#ONSUMER 0ROTECTION IN THE &INANCIAL 3ERVICES 3ECTOR Kumparan.com. are used to communicate to customers.
2. Bank Indonesia Regulation No. 7/7/PBI/2005
concerning Settlement of Customer Complaints, BCA also routinely holds gatherings with customers
which has been amended by PBI No. 10/10/PBI/2008 to promote banking and financial solutions and share
Regarding customer protection. KNOWLEDGE ON CURRENT lNANCIAL TOPICS 4HIS IS ALSO A WAY
of allowing customers to share their experiences with
Planning, implementation and achievement of one another, connecting BCA and its customers, and
corporate social responsibilities to customers NETWORKING 4HE CLOSENESS OF THE "ANK TO ITS CUSTOMERS IS
Customer trust is one of BCA’s most valuable assets, of one of the keys to its success in building harmonious and
WHICH OUR EMPLOYEES ARE A MAJOR COMPONENT 4HIS IS mutually supportive relationships.
REmECTED IN OUR VALUES NAMELY &OCUS ON #USTOMER
)NTEGRITY 4EAMWORK AND CONTINUOUS PURSUIT OF EXCELLENCE
/UR VALUES ARE SOCIALIZED TO EMPLOYEES AND ARE AN INTEGRAL
part of our induction program for new employees.
Bakti BCA Scholarship participant in team building activity 4EAM BULDING ACTIVITY FOR "AKTI "#! 3CHOLARSHIP PARTICIPANT
Customers can use several means to contact BCA: the CORPORATE SOCIAL RESPONSIBILITY IN
(ALO "#! HOUR CONTACT CENTER SERVICE % MAIL SOCIAL AND COMMUNITY DEVELOPMENT
halobca@bca.co.id AND 4WITTER (ALO"#!
BCA has developed its Bakti BCA corporate social
4HE MANAGEMENT AND RESOLUTION OF "#! CUSTOMER responsibility (CSR) program, to empower communities.
complaints follows our service level standard, which Bakti BCA is implemented through three pillars: Solusi
defines the maximum period allowed for problem Cerdas (Smart Solutions), Solusi Sinergi (Synergy Solutions)
RESOLUTION 4HE PERIOD FOR RESOLVING COMPLAINTS DEPENDS AND 3OLUSI "ISNIS 5NGGUL %XCELLENCE "USINESS 3OLUTIONS
on the type and complexity of the problem. Service level
FULlLLMENT IS MONITORED VIA AN ELECTRONIC SCREEN AT (ALO SMART SOLUTIONS
BCA. %DUCATION IS THE MAIN TOOL IN DEVELOPING QUALITY HUMAN
RESOURCES 4HEREFORE "#! CONTINUES TO DEVELOP #32
In 2019, the number of suggestions and complaints programs that improve education for the community.
THROUGH (ALO"#! WAS TELEPHONE CALLS 4HIS PROGRAM IS DEVELOPED FOR THE LONG TERM THROUGH THE
CONSISTING OF OF CUSTOMER COMPLAINTS Smart Solutions pillar under Bakti BCA.
RELATED TO DEMAND RELATED TO CUSTOMER NEEDS FOR
INFORMATION ON "#! BANKING SOLUTIONS AND IN THE Smart Solutions focuses on providing educational support
FORM OF ADVICE 4HE MOST COMPLAINTS WERE RELATED TO CARDS for people with financial constraints. It also focuses on
STUCK AT !4- MACHINES MONEY STUCK AT !4-S DEBITED improving education in low-income areas by supporting
accounts but the money is not received by customers, and an education equality program. Programs that have so
declined credit cards. far been carried out include:
s .ON DEGREE !CCOUNTING %DUCATION 0ROGRAM 00!
BCA continuously develops and provides banking s .ON DEGREE 4ECHNOLOGICAL )NFORMATION %DUCATION
solutions that are safe, convenient, reliable and easily 0ROGRAM 004)
ACCESSIBLE %XCELLENCE IN PROVIDING COMPREHENSIVE AND s "AKTI "#! INTERNSHIP PROGRAM
exceptional service made the Bank the largest market s "AKTI "#! 3CHOOLS !SSISTANCE
CAPITALIZATION BANK IN 3OUTHEAST !SIA AT YEAR END s "AKTI "#! SCHOLARSHIPS
BCA also received awards from various independent s %DUCATIONAL PARTNERSHIPS
institutions. s &INANCIAL LITERACY EDUCATION
.ON DEGREE !CCOUNTING %DUCATION 0ROGRAM 00! Although the non-degree PPA program has no official
4HE NON DEGREE 00! PROGRAM HAS BEEN CONTINUOUSLY working commitment, alumni have the opportunity
running since 1996. It is designed for high school, to work at BCA in accordance with the needs and
vocational or equivalent graduates who perform conditions of the Company. During 2019, there were
academically, but have financial constraints that limit 392 PPA participants who were studying. Between
them in continuing their education to a higher level. 1996 and 2019, there were 1,488 non-degree PPA
4HE PARTICIPANTS COME FROM A WIDE RANGE OF REGIONS graduates who chose to become BCA employees. In
across Indonesia to study accounting for 30 months. 2019, there were 114 PPA graduates, of which 113,
OR CHOSE TO BECOME "#! EMPLOYEES
!T THE END OF THERE WERE NON DEGREE 004) PARTICIPANTS STUDYING 3OME SUCCESSFULLY COMPLETED THEIR
education, with 26 graduates choosing to become BCA employees.
106
99
28 28
Bakti BCA
Internship Program (people)
4,602
4,190
3,766
"AKTI "#! 3CHOOLS !SSISTANCE 4EACHER WITH %XCEPTIONS !WARD BY 3ERANG -UNICIPAL
Bakti BCA Schools Assistance program was developed 3-!. 0ONJONG WAS NAMED THE .ATIONAL !DIWIYATA
to support government programs in improving the School 2018; SMPN Serang 6 was named Serang City
quality, access, and development of educational 3CHOOL OF 2EFERENCE AND 3$. 0ONJONG EARNED THE
infrastructure. highest average UN score in the district.
4HE PROGRAM PROVIDES TRAINING TO INCREASE TEACHERS BCA assists 17 schools in Lampung, Serang and
knowledge and capacity to cope with the current Yogyakarta with 539 beneficiaries and 8,694
NEEDS AND CHALLENGES THEY FACE 4HIS INCLUDES students. Partner schools are expected to facilitate
increasing knowledge about the curriculum, soft access for children to quality schools that are near
skills and hard skills in teaching to create a creative their homes.
and effective learning environment, and mentoring
programs to improve student performance. In "AKTI "#! 3CHOLARSHIP
developing this training program, BCA works closely 4HE "AKTI "#! SCHOLARSHIP IS DESIGNED FOR BACHELORS
with institutions that have specific competencies in degree (S1) students who perform academically
these areas of expertise. In 2019, training conducted but have financial constraints. BCA also facilitates
included: 21st century learning for Bakti BCA soft skills development programs for scholarship
elementary school teachers in Serang, Lampung and recipients, including: leadership training,
9OGYAKARTA 4HE TEACHER TRAINING PROGRAM LASTS FOR entrepreneurship sharing sessions, and mentoring.
one year and involves three meetings, with the aim 3CHOLARSHIP RECIPIENTS ARE EXPECTED TO RECOGNIZE
of providing a more comprehensive understanding and develop their highest potential through a series
of inquiry-based learning. OF PROGRAMS 4HE "ANK PROVIDES COMMUNICATION
FACILITIES VIA &ACEBOOK AND ,INE GROUP 3AHABAT "#!
BCA also provides assistance in the form of
FACILITIES AND INFRASTRUCTURE CONSTRUCTION 4HIS In 2019, BCA disbursed scholarships funds of Rp5.3
includes: assisting in the development of computer billion to 731 students in 18 state universities,
LABORATORIES PROCUREMENT OF ,#$ PROJECTORS ALONG including the University of North Sumatra (Medan),
with screens, laptops, servers, and library books, as 3RIWIJAYA 5NIVERSITY 0ALEMBANG 5NIVERSITY OF
well as developing other infrastructure to support )NDONESIA *AKARTA "OGOR !GRICULTURAL 5NIVERSITY
teaching and learning activities. At present, most "OGOR "ANDUNG )NSTITUTE OF 4ECHNOLOGY AND
of the Bakti BCA schools assistance with a “good” 0ADJADJARAN 5NIVERSITY "ANDUNG $IPONEGORO
AND hVERY GOODv ACCREDITATION 4HE ACHIEVEMENTS OF 5NIVERSITY 3EMARANG 'ADJAH -ADA 5NIVERSITY
schools assistance under the Bakti BCA program are: (Yogyakarta), Sepuluh Nopember Institute of
3-!. +ARANGMOJO WON ST PLACE IN THE 0ROVINCIAL 4ECHNOLOGY AND !IRLANGGA 5NIVERSITY 3URABAYA
Library Competition; SMAN 3 Serang was awarded "RAWIJAYA 5NIVERSITY -ALANG 5DAYANA 5NIVERSITY
(Bali), Mulawarman University (Samarinda), 300 teachers, to improving teaching skills in the
4ANJUNGPURA 5NIVERSITY 0ONTIANAK 3AMRATULANGI class.
5NIVERSITY -ANADO (ASANUDDIN 5NIVERSITY s %XCELLENT SERVICE TRAINING ATTENDED BY )NTEGRATED
-AKASSAR #ENDERAWASIH 5NIVERSITY *AYAPURA 3ERVICES 5NIT STAFF OF 0ADJADJARAN 5NIVERSITY AND
"ANDUNG )NSTITUTE OF 4ECHNOLOGY 4HIS AIMS TO
BCA also cooperates with other institutions in improve the quality of staff services to students.
channeling the scholarships. In 2019, the Bank s "#! CONTRIBUTE TO DEVELOPE MINIBANK FOR
PARTNERED WITH +ARYA 3ALEMBA %MPAT &OUNDATION ‘Sekolah Vokasi UGM’, also renovation and
+3% THE )NDONESIAN #OOPERATIVE )NSTITUTE )+/0). DEVELOPMENT OF CASHLESS CANTEENS FOR 'ADJAH
to distribute scholarships to students at various Mada University and Bandung Institute of
universities in Indonesia. 4ECHNOLOGY *ATINAGOR
s 3UPPORTING THE DEVELOPMENT OF BANKING
0ARTNERSHIP WITH %DUCATIONAL )NSTITUTIONS LABORATORIES AT THE &ACULTY OF %CONOMICS AND
BCA actively cooperates with educational institutions "USINESS &%" 'ADJAH -ADA 5NIVERSITY 4HIS
and universities across Indonesia, to support the has been carried out since 2015, in the form of
DEVELOPMENT OF )NDONESIAN EDUCATION 4HE PROGRAM library building repairs, procurement of room
is carried out continuously, and involves: facilities for music education programs.
4RAINING FOR "AKTI "#! 3CHOLARSHIP PARTICIPANT 4RAINING FOR TEACHERS FROM EASTERN )NDONESIA
&INANCIAL ,ITERACY %DUCATION FOR SEVERAL ELEMENTARY SCHOOLS Wayang student performance
"AKTI "#! FOR #ULTURAL (120 patients); Singaparna Medika Citra Utama
Shadow puppets (wayang) are part of Indonesia’s (OSPITAL 4ASIKMALAYA PATIENTS #IKALONG
CULTURAL HERITAGE AND RECOGNIZED BY 5.%3#/ 3INCE 7ETAN 2EGIONAL (OSPITAL 0URWAKARTA
2012, the Bank has been actively developing the patients) - with 613 patients in total, an increase
BCA for Indonesian Wayang program, which aims from the previous year.
to encourage young people to learn about wayang
and to understand the values of wayang art in order BCA also supports the procurement of cataract
TO ENSURE ITS PRESERVATION FOR THE FUTURE %DUCATION surgery facilities such as microscopes, which
programs Wayang for Students and Wayang Day are were donated to SPBK Perdami and Perdami DKI
delivered as puppeteer training, wayang training, *AKARTA "RANCH AND ALSO PHACOEMULSIlCATION
wayang assembling workshops, puppeteering facilities to Perdami Riau Branch.
workshops, exhibitions and performances.
s "AKTI "#! "LOOD $ONOR
Wayang for Students events in Bandung and BCA has been working with the Indonesian Red
3EMARANG WERE ATTENDED BY AROUND JUNIOR Cross (PMI) to conduct blood donor activities
high, high school and vocational high school since November 1990. Blood donations are
students. Wayang Day was held in Balikpapan and carried out a maximum of four times per year
was attended by 492 elementary students. in one location. During 2019, they were held 33
TIMES IN *AKARTA AND OTHER REGIONS IN )NDONESIA
"AKTI "#! FOR (EALTH and 3,004 blood bags were collected.
BCA’s concern for the community is reflected in its
provision of health care facilities, including: s (EALTHCARE 3ERVICE
s #ATARACT 3URGERY BCA works closely with the Bakti Medika Clinic
BCA has been working with the Cataract and the Duri Utara doctors to provide quality
Blindness Prevention Section of the Indonesian HEALTH CARE FACILITIES AT AN AFFORDABLE COST 4O
Ophthalmologist Association (SPBK Perdami) the end of 2019, Duri Utara doctors received
SINCE AND THE +ICK !NDY &OUNDATION SINCE 13,422 patients and Bakti Medika Clinic received
2017 to carry out cataract surgery services. PATIENTS A TOTAL OF (EALTH SERVICES
provided include medical measures and family
During 2019, cataract operations were carried PLANNING &0 PROGRAM CONSULTATIONS
out in six hospitals: Putussibau Regional
(OSPITAL 7EST +ALIMANTAN PATIENTS In 2019, the Bakti Medika Clinic in collaboration
-ASMITRA (OSPITAL "EKASI 0ATIENTS 4+ )) WITH !LZHEIMERS )NDONESIA BECAME A REFERRAL
(OSPITAL 0ROF $R *! ,ATUMENTEN !MBON clinic for patients to detect early dementia.
PATIENTS 9ATOFA (OSPITAL #ENTRAL ,OMBOK
BCA employees participated in Bakti BCA blood donation BCA has cooperated with SPBK Perdami since 2001 to carry
out cataract operations
"#! SUPPORTS MANGROVE PLANTATION UNDER .%7TREES 3INCE "#! COLLABORATING WITH "/3& IN ORANGUTAN
PROGRAM BY 77& )NDONESIA releasing program
Coinciding with BCA’s 62nd birthday, free STUDENTS AND TEACHERS 4HE PUBLIC AWARENESS AND
medical activities were held in Bukit Peramun, publicity program also used specially designed
$URI 5TARA #LINIC AND "AKTI -EDIKA #LINIC 4HIS &LAZZ CARDS AND VIDEOS ABOUT ORANGUTAN
benefited 100 people at Bukit Peramun, 150 conservation on the big screen at Menara BCA
at the Duri Utara Clinic, and 300 at the Bakti in welcoming International Orangutan Day.
Medika Clinic.
s "IODIVERSITY #ONSERVATION
s (EALTH %DUCATION "#! SUPPORTS THE .%7TREES 0ROGRAM INITIATED BY
BCA provides education on health awareness to 77& )NDONESIA TO PRESERVE THE ENVIRONMENT BY
STUDENTS AT 0!5$ +ASIH "UNDA 4+ $HARMA PLANTING MANGROVES IN THE 5JUNG +ULON .ATIONAL
Wanita, and SDN Isdiman. Park. Some 20,200 mangrove tree seedlings have
been planted since 2017 with total planted area
%NVIRONMENTAL #ONSERVATION of 12 hectares and it is estimated that 164,240
s /RANGUTAN 2ELEASE g eq CO2 will be absorbed and will continue to
BCA has also contributed to the preservation GROW AS THEY GROW 4HE MANGROVE PLANTING IS
of Indonesia’s fauna by providing donations also expected to support habitat conservation
and support to the Borneo Orangutan Rescue in coastal areas.
&OUNDATION "/3 &OUNDATION SINCE
)N 4HE "ANK DONATED 2P MILLION BCA also supports turtle conservation through
to support orangutan conservation. BCA, THE "ANYUWANGI 3EA 4URTLE &OUNDATION "34&
TOGETHER WITH THE "/3 &OUNDATION RELEASED SIX 4HIS PROGRAM INCLUDES THE RELEASE OF HATCHLINGS
orangutans from the Orangutan Rehabilitation IN THE 3AVE AND 0RESERVE 4URTLE 3ELAMATKAN AND
#ENTER IN 3AMBOJA ,ESTARI "/3& 3AMBOJA Lestarikan Penyu) program. In 2019, BCA and
,ESTARI TO THE +EHJE 3EWEN &OREST IN %AST +UTAI "34& RELOCATED TURTLE NESTS TO SUPPORT THE
District. SURVIVAL OF TURTLES 4HE PROGRAM ALSO INCLUDES
maintenance of semi-natural hatchery nests,
"#! AND THE "/3 &OUNDATION ALSO CONDUCT as well as education on turtle conservation for
orangutan conservation education through 625 students, 160 fishermen, and communities
the Orangutan Goes to School program. around Banyuwangi.
Information on the importance of orangutans
and habitat conservation efforts were conveyed 4HE TOTAL DISTRIBUTION OF FUNDS FOR #32 ACTIVITIES
TO SCHOOLS IN #ENTRAL +ALIMANTAN AND %AST in the environmental amounted Rp685.0 million
Kalimantan, that was participated in by 1,761 in 2019.
At an altitude of 70 meters before the peak of the As a continuation of its assistance, Bukit Peramun
mountain, there is expanse of moss in various shapes officially became a Bakti BCA assisted village in 2019.
and types covering the surface of the ground, rocks 4HE "OARD OF $IRECTORS SYMBOLICALLY SIGNED A PLAQUE
AND TREES 6ISITORS CAN ALSO ENJOY ORCHIDS WITH UNIQUE at the time of inauguration.
types, shapes and colors.
!IK 2USA "EREHUN 4OURISM 6ILLAGE
"UKIT 0ERAMUN !IK 2USA "EREHUN 4OURISM 6ILLAGE IS SITUATED IN
Bukit Peramun is situated at an elevation of 129 4ERONG 7EST "ELITUNG +NOWN AS A CREATIVE VILLAGE
meters above sea level in West Belitung. It has a for its success in transforming the area that was once
wealth of flora, particularly medicinal plants and A DISUSED MINE INTO A TOURISM DESTINATION 4OURISTS
fauna. Bukit Peramun’s name derives from the CAN ENJOY DINING ON FOOD UNIQUE TO "ELITUNG ALSO
numerous local plants that are processed into KNOWN AS "EDULANG 6ISITORS CAN ALSO ENJOY VIEWING
medicines by its inhabitants. THE SITES AT "UKIT 4EBALU A MANGROVE AND VEGETABLE
farm, water-based tourism, camping ground and
Natural beauty is the main attraction and potential homestay.
for tourists. Management has also developed a
number of locations for photo spot, which include Since 2018, BCA has provided assistance to the
the hobbit house, red bridge, twin rocks, and flying management of Aik Rusa Berehun in training and
car. Bukit Peramun is a digital-based village wherein equipping management in areas such as services,
its managers have applied a QR Code system as creative selling skills, and leadership. BCA also
AN INFORMATION TOOL PERTAINING TO THE TREES 4HE helped in developing the cooking demo kitchen,
information provided relates to the type and benefits selfie spot, bridge and others. Assistance that
of the plant at Bukit Peramun, as well as a virtual continued to be in 2019 by BCA included training
GUIDE IN TWO LANGUAGES )NDONESIAN AND %NGLISH on digital marketing and inaugurating Aik Rusa
Berehun as a BCA assisted village by the Board of
BCA began extending its assistance in 2018, initially $IRECTORS 4HROUGH THE DEVELOPMENT THAT HAS BEEN
providing training facilities in the areas of service, carried out by various parties, the number of visitors
creative selling, and leadership. In regard to increased, thereby having a positive impact on the
assistance in the form of facilities and infrastructure, village’s economy and social aspects.
BCA provided assistance by constructing a mushola,
digital information system, monuments/plaques. @+AMPUNG !DAT 3IIJUNJUNG
4HIS TRADITIONAL VILLAGE IS INTERESTING BECAUSE THE
villagers preserve the Minangkabau culture by
MAINTAINING THE SHAPE OF A GADANG HOUSE 4OURISTS
can learn the customs and culture of Minangkabau.
Wide variety of moss on Gunong Lumut, one of Bukit Peramun, one of Bakti BCA Assisted Village
Bakti BCA Assisted Village
Since 2018, it has been a BCA partner village. 4HROUGHOUT "#! PROVIDED TRAINING ASSISTANCE
4HE TRADITIONAL VILLAGE ADMINISTRATORS WERE GIVEN AND INFRASTRUCTURE DEVELOPMENT 4HE "ANK WILL
training in service excellence, as well as some tourism continue to increase the empowerment of the
MATERIAL REFRESHMENTS 4HE TRAINING IS TO IMPROVE THE village through partnerships with the local tourism
ABILITY TO MANAGE TOURISM 4HE "ANK ALSO PROVIDES office. It is expected its potential can be developed
infrastructure assistance, and a village video profile more optimally so it can attract more visitors.
as supporting promotional material.
Philanthropic Activities
12. Nagari Silokek "#! PROVIDES DONATIONS FOR ORGANIZATIONS THAT SHOW
Nagari Silokek is a national geopark area in West dedication and integrity in developing the nation’s
Sumatra. It offers exotic panoramas, geological culture, education, environmental, social, sports, etc.
heritage, and a diversity of flora and fauna. In 2019, the Bank distributed philanthropic funds totaling
Rp20,1 billion.
In conducting mentorship, BCA has developed
a training program for the tourism village Funds for Implementation of Bakti BCA
administrators, as well as assistance in tourism &UNDS FOR THE IMPLEMENTATION OF "AKTI "#! ACTIVITIES
facilities and infrastructure such as carving and during 2019, including donations, totaled Rp122.8 billion,
CLEANING EQUIPMENT 4HE "ANK ALSO PROVIDED an increase of compared to 2018. totaled Rp105.6 billion .
assistance in the production of Silokek tourism videos
and donations to the sepak takraw (kick volleyball)
sports championship of the Kemenpora RI trophy in
Pasir Putih, Silokek.
2019
1. BCA Smart Solutions Rp 50.8 billion
2. BCA Synergy Solutions Rp 49.1 billion 20.1
7E THE UNDERSIGNED HEREBY DECLARE THAT ALL INFORMATION IN THE !NNUAL 2EPORT OF 04 "ANK #ENTRAL !SIA 4BK
for the year 2019 has been presented in its entirety, and that we assume full responsibility for the accuracy
of the contents of this Annual Report.
ASSETS
2b,2g,5,38,41,
Cash 44 25,421,406 21,691,443
2b,2g,2i,6,38,
Current accounts with Bank Indonesia 41,44 47,904,674 43,548,309
2b,2g,2i,7,38,
Current accounts with other banks 41,44 10,521,687 8,497,938
2b,2g,2j,8,38,
Placements with Bank Indonesia and other banks 41,44 30,948,274 31,682,811
2g,2k,9,38,41,
Financial assets held for trading 44 5,910,146 5,841,824
Prepaid expenses 16
Related parties 2ak,48 211,012 224,409
Third parties 1,325,468 1,149,582
The accompanying notes to the consolidated financial statements form an integral part of these consolidated
financial statements.
LIABILITIES
2g,2v,20,38,41,
Deposits from customers 44
Related parties 2ak,48 1,326,903 2,489,190
Third parties 697,653,165 627,322,827
2g,2v,20,38,41,
Deposits from other banks 44 6,717,474 6,494,491
2g,2k,9,38,41,
Financial liabilities held for trading 44 106,260 188,934
2g,2l,10,38,41,
Acceptance payables 44 5,321,249 5,843,486
2g,2n,15,38,41,
Securities sold under agreements to repurchase 44 113,249 48,111
EQUITY
Retained earnings
Appropriated 37 1,955,604 1,697,052
Unappropriated 2ah 153,158,544 133,871,809
Total equity attributable to equity holders of the parent entity 174,042,931 151,659,684
The accompanying notes to the consolidated financial statements form an integral part of these consolidated
financial statements.
2,070,302 (1,379,713)
The accompanying notes to the consolidated financial statements form an integral part of these consolidated
financial statements.
28,569,974 25,851,660
The accompanying notes to the consolidated financial statements form an integral part of these consolidated
financial statements.
2019
Attributable to equity holders of the parent entity
Foreign
exchange
differences
arising from Unrealised Total equity
translation of gains (losses) attributable to
financial on equity
Issued and Additional Revaluation statements in available-for- holders Non-
fully paid- paid-in surplus of foreign sale financial Retained earnings Other equity of the parent controlling
Balance, 31 December 2018 1,540,938 5,548,977 8,751,748 380,422 (132,647) 1,697,052 133,871,809 1,385 151,659,684 93,743 151,753,427
Unrealised gains on
available-for-sale
financial assets - net 2j,2r,8,15 - - - - 2,084,201 - - - 2,084,201 1,539 2,085,740
Remeasurements of defined
benefit liability - net 39 - - - - - - (271,234) - (271,234) 22 (271,212)
Balance, 31 December 2019 1,540,938 5,548,977 9,520,945 364,984 1,951,554 1,955,604 153,158,544 1,385 174,042,931 100,225 174,143,156
Management Discussion and Analysis
The accompanying notes to the consolidated financial statements form an integral part of these consolidated financial statements.
PT BANK CENTRAL ASIA Tbk AND SUBSIDIARIES Schedule 3/2
exchange
differences
arising from Unrealised Total equity
translation of gains (losses) attributable to
financial on equity
Issued and Additional Revaluation statements in available-for- holders Non-
fully paid- paid-in surplus of foreign sale financial Retained earnings Other equity of the parent controlling
Notes up capital capital fixed assets currency assets - net Appropriated Unappropriated components entity interest Total equity
Balance, 31 December 2017 1,540,938 5,548,977 6,587,497 352,100 1,274,336 1,463,952 114,534,370 1,385 131,303,555 98,139 131,401,694
Unrealised (losses) on
available-for-sale
financial assets - net 2j,2r,8,15 - - - - (1,406,983) - - - (1,406,983) (1,052) (1,408,035)
Remeasurements of defined
benefit liability - net 39 - - - - - - 125,687 - 125,687 150 125,837
Corporate Social Responsibility
Balance, 31 December 2018 1,540,938 5,548,977 8,751,748 380,422 (132,647) 1,697,052 133,871,809 1,385 151,659,684 93,743 151,753,427
The accompanying notes to the consolidated financial statements form an integral part of these consolidated financial statements.
595
Financial Highlights Management Report Corporate Profile Management Discussion and Analysis
Receipts of interest and sharia income, fees and commissions 76,539,139 67,188,173
Other operating income 4,019,391 3,105,023
Payments of interest and sharia expenses, fees and commissions (13,523,795) (11,364,783)
Payments of post-employment benefits 39 (239,230) (675,161)
Losses from foreign exchange transactions - net 1,864,822 (402,658)
Other operating expenses (27,088,835) (24,574,455)
Payment of tantiem to Board of Commissioners and Board of Directors 37 (413,500) (354,950)
The accompanying notes to the consolidated financial statements form an integral part of these consolidated
financial statements.
596 2019 Annual Report | PT Bank Central Asia Tbk
Corporate Governance Corporate Social Responsibility Consolidated Financial Statements
The accompanying notes to the consolidated financial statements form an integral part of these consolidated
financial statements.
2019 Annual Report | PT Bank Central Asia Tbk 597
Financial Highlights Management Report Corporate Profile Management Discussion and Analysis
1. GENERAL
PT Bank Central Asia Tbk (the “Bank”) was established in the Republic of Indonesia based
on the Notary Deed No. 38 of Raden Mas Soeprapto dated 10 August 1955 under the
name of “N.V. Perseroan Dagang Dan Industrie Semarang Knitting Factory”. This deed of
establishment was approved by the Minister of Justice in its decision letter No. J.A.5/89/19
dated 10 October 1955 and was published in Supplement No. 595 to State Gazette of the
Republic of Indonesia No. 62 dated 3 August 1956. The name of the Bank has been
changed several times with the latest change became PT Bank Central Asia based on the
Notary Deed No. 144 of Wargio Suhardjo, S.H., the substitute of Notary Public Ridwan
Suselo, dated 21 May 1974.
The Bank’s Articles of Association have been amended several times, including
amendments in relation to the Initial Public Offering of the Bank’s shares in May 2000,
which among others, changed its status to a publicly-listed company and its name to
PT Bank Central Asia Tbk. These amendments were made based on Notary Deed No. 62
of Hendra Karyadi, S.H., dated 29 December 1999, which was approved by the Minister
of Justice in its decision letter No. C-21020 HT.01.04.TH.99 dated 31 December 1999 and
published in Supplement No. 1871 to the State Gazette of the Republic of Indonesia No.
30 dated 14 April 2000.
The amendment made in relation to the issuance of new shares under the Management
Stock Option Plan (“MSOP”), for which the options were exercised up to 31 December
2006, was made based on Notary Deed No. 1 of Hendra Karyadi, S.H., dated 9 January
2007. This deed was approved by the Minister of Justice and Human Rights under its
decision letter No. W7-HT.01.04-797 dated 18 January 2007 and published in Supplement
No. 185 to the State Gazette of the Republic of Indonesia No. 15 dated
20 February 2007.
The latest amendment to all articles in the Bank’s Articles of Association was made based
on Notary Deed No. 125 of Dr. Irawan Soerodjo, S.H., Msi. dated 18 April 2018. This deed
was approved by the Minister of Justice and Human Rights in its decision letter No. AHU-
AH.01.03-0153848 dated 18 April 2018.
The Bank started its commercial operations in the banking business since 12 October
1956. According to Article 3 of the Bank’s Articles of Association, the Bank operates as a
commercial bank. The Bank is engaged in banking activities and other financial services
in accordance with the prevailing regulations in Indonesia. The Bank obtained its license
to conduct these activities under the Minister of Finance Decision Letter No. 42855/U.M.II
dated 14 March 1957. The Bank obtained its license to engage in foreign exchange
activities based on the Directors of Bank Indonesia Decision Letter No. 9/110/Kep/Dir/UD
dated 28 March 1977.
The Bank is domiciled in Jakarta with its head office located at Jalan M.H. Thamrin No. 1.
As of 31 December 2019 and 2018, the number of branches and representative offices
owned by the Bank was as follows:
2019 2018
Domestic branches 1,012 1,002
Overseas representative offices 2 2
1,014 1,004
The domestic branches are located in major business centers all over Indonesia.
The overseas representative offices are located in Hong Kong and Singapore.
1. GENERAL (continued)
b. Recapitalisation
In conjunction with the recapitalisation program, on 28 May 1999 the Bank received a
payment of Rp 60,877,000 from the Government of the Republic of Indonesia. This
amount consisted of (i) the principal amount of loans granted to affiliated companies that
were transferred to IBRA (consisting of Rp 47,751,000 transferred effectively on
21 September 1998 and Rp 4,975,000 transferred effectively on 26 April 1999), and (ii)
accrued interest on the loans granted to affiliated companies calculated from their
respective effective transfer dates up to 30 April 1999, amounted to Rp 8,771,000, minus
(iii) the excess of outstanding Liquidity Support from Bank Indonesia (including interest)
amounted to Rp 29,100,000 over the recapitalisation payment from the government
through IBRA of Rp 28,480,000. On the same date, the Bank used such proceeds to
purchase newly issued government bonds of Rp 60,877,000 (consisted of fixed-rate
government bonds amounted to Rp 2,752,000 and variable-rate government bonds
amounted to Rp 58,125,000 through Bank Indonesia).
Pursuant to the Chairman of IBRA Decision Letter No. SK-501/BPPN/0400 dated 25 April
2000, IBRA returned the Bank to Bank Indonesia effective on that date. To fulfill the
requirement of Bank Indonesia Regulation (“PBI”) No. 2/11/PBI/2000 dated 31 March
2000, Bank Indonesia announced in its press release Peng. No. 2/4/Bgub dated 28 April
2000, that the recovery program including the restructuring of the Bank had been
completed and the Bank had been returned to be under the supervision of Bank Indonesia.
Based on the Letter of the Chairman of the Capital Market Supervisory Agency No. S-
1037/PM/2000 dated 11 May 2000, the Bank through an Initial Public Offering, offered its
662,400,000 shares with total par value of Rp 331,200 (offering price of Rp 1,400 (full
amount) per share), which represents 22% (twenty two percent) of the issued and paid-
up share capital, as part of the divestment of shares owned by the Republic of Indonesia
as represented by IBRA. This public offering was registered at the Jakarta Stock
Exchange and the Surabaya Stock Exchange on 31 May 2000 (both exchanges have
been merged and now named the Indonesia Stock Exchange).
1. GENERAL (continued)
Based on the Letter of the Chairman of the Capital Market Supervisory Agency No. S-
1611/PM/2001 dated 29 June 2001, the Bank offered additional 588,800,000 shares with
total par value of Rp 147,200 (at an offering price of Rp 900 (full amount) per share), which
represents 10% (ten percent) of the issued and paid-up share capital, as part of the
divestment of shares owned by the Republic of Indonesia as represented by IBRA. This
public offering was registered at the Jakarta Stock Exchange and the Surabaya Stock
Exchange on 10 July 2001.
The Bank’s shareholders through the Annual General Meeting of Shareholders (“AGMS”)
held on 6 May 2004 (with the minutes prepared by Notary Public Hendra Karyadi, S.H., in
Deed No. 16) approved the stock split from Rp 250 (full amount) per share to Rp 125 (full
amount) per share. The stock split was made under the Notary Deed No. 40 of Hendra
Karyadi, S.H., dated 18 May 2004, which was approved by the Minister of Justice and
Human Rights on 26 May 2004.
EGMS held on 26 May 2005 (with the minutes prepared by Notary Public Hendra Karyadi,
S.H., in Deed No. 42) approved the buy back of the Bank’s shares, provided that the buy
back of shares has been approved by Bank Indonesia, whereby the number of shares to
be bought back should not exceed 5% (five percent) of the Bank’s total issued shares as
of 31 December 2004, i.e. in total of 615,160,675 shares, and total fund to buy back the
shares should not exceed Rp 2,153,060. With Letter No. 7/7/DPwB2/PwB24/Rahasia
dated 16 November 2005, Bank Indonesia expressed no objection on the Bank’s plan to
buy back its shares.
EGMS held on 15 May 2007 (with the minutes prepared by Notary Public Hendra Karyadi,
S.H., in the Deed No. 6) approved the buy back of the Bank’s shares stage II, provided
that the buy back of shares has been approved by Bank Indonesia and executed from
time to time during the period of 18 (eighteen) months after the date of the meeting,
whereby the number of shares to be bought back should not exceed 1% (one percent) of
the Bank’s total issued shares as of 27 April 2007 or in total of 123,275,050 shares and
the total fund to buy back the shares should not exceed Rp 678,013. With Letter No.
9/160/DPB 3/TPB 3-2 dated 11 October 2007, the Bank has received an approval from
Bank Indonesia in relation to buy back of shares stage II.
EGMS held on 28 November 2007 (with the minutes prepared by Notary Public Hendra
Karyadi, S.H., in Deed No. 33), approved to conduct a stock split of the Bank’s shares
from Rp 125 (full amount) to Rp 62.50 (full amount) per share and therefore decided to
amend note 1, note 2 and note 3 of Article 4 of the Bank’s Articles of Association. The
Amendments of the Bank’s Articles of Association by the Deed of Notary Public Hendra
Karyadi, S.H., dated 11 December 2007 were received and recorded by the Department
of Law and Human Rights of the Republic of Indonesia by the Receipt Report of the Deed
on Amendment of the Articles of Association No. AHU-AH.01.10-0247 dated 3 January
2008.
1. GENERAL (continued)
On 7 August 2012, the Bank sold 90,986,000 shares of its treasury stocks at Rp 7,700
(full amount) per share, with total net sales amounted to Rp 691,492. The difference
between the acquisition costs and the selling price of treasury stocks amounted to
Rp 500,496 was recorded as “additional paid-in capital from treasury stock transactions”,
which is part of additional paid-in capital (see Note 27). As of 31 December 2012, total
treasury stocks of the Bank were 198,781,000 shares with a total amount of Rp 617,589.
On 7 February 2013, the Bank sold 198,781,000 shares of its treasury stocks at Rp 9,900
(full amount) per share, with total net sales amounted to Rp 1,932,528. The difference
between the acquisition costs and the selling price of treasury stocks amounted to Rp
1,314,939 was recorded as “additional paid-in capital from treasury stock transactions”,
which is part of additional paid-in capital (see Note 27). As of 31 December 2013, the
Bank did not have any treasury stocks.
Bank Central Asia Continuous Subordinated Bonds I Phase I Year 2018 were offered at
par value. Interest will be paid on a quarterly basis based on interest payment due
date.The first payment is on 5 October 2018, while the last payment of interest will be paid
on the maturity date of the bond’s principal.
The Bank entered into a Trustee Agreement with PT Bank Rakyat Indonesia (Persero)
Tbk. (act as the Bond’s Trustee) of Bank Central Asia Continuous Subordinated Bonds I
Phase I Year 2018 based on Trusteeship Agreement No. 27 dated 22 March 2018, of
Notary Public Aulia Taufani, S.H., in Jakarta. This agreement were amended due to several
changes which had been legalised on Amendment I No. 5 dated 5 June 2018 and
Amendment II No. 2 dated 3 July 2018.
As of 31 December 2019 and 2018, the rating of Bank Central Asia Continuous
Subordinated Bonds I Phase I Year 2018 based on Pefindo was idAA. On 26 June 2018,
the bonds were listed on the Indonesian Stock Exchange (see Note 25).
1. GENERAL (continued)
d. The Subsidiaries
The Subsidiaries, directly and non-directly owned by the Bank as of 31 December 2019
and 2018, were as follows:
Year of
Starting the Percentage of
Name of the Commercial Ownership Total assets
Company Operation Type of Business Domicile 2019 2018 2019 2018
PT BCA Finance 1981 Investment financing, Jakarta 100% 100% 10,873,175 8,126,576
working capital
financing,
multipurpose
financing, operating
lease, other
financing activities
based on approval
from authorised
agency
BCA Finance Limited 1975 Money lending and Hong Kong 100% 100% 783,743 772,181
remittance
PT Bank BCA Syariah 1991 Sharia banking Jakarta 100% 100% 8,634,374 7,064,008
PT BCA Sekuritas 1990 Securities brokerage Jakarta 90% 90% 762,320 626,169
dealer and
underwriter for
issuance of
securities
PT Asuransi Umum 1988 General or loss Jakarta 100% 100% 2,060,362 1,765,349
BCA insurance
PT BCA Multi Finance 2010 Investment financing, Jakarta 100% 100% 1,358,022 1,404,536
(previously working capital
PT Central financing,
Santosa Finance) multipurpose
financing, operating
lease, other financing
activities based on
approval from
authorised agency
PT Asuransi Jiwa 2014 Life insurance Jakarta 90% 90% 1,154,689 902,875
BCA
PT Central Capital 2017 Venture capital Jakarta 100% 100% 404,054 205,022
Ventura
PT BCA Finance
PT BCA Finance, a company domiciled in Indonesia and located at Wisma BCA Pondok
Indah, 2nd Floor, Jalan Metro Pondok Indah No. 10, South Jakarta, is engaged in
investment financing, working capital financing, multipurpose financing, operating lease,
other financing activities based on approval from authorised agency.
PT BCA Finance was established in 1981 under the name of PT Central Sari Metropolitan
Leasing Corporation (“CSML”). At its inception, the shareholders of CSML were PT Bank
Central Asia and Japan Leasing Corporation.
1. GENERAL (continued)
BCA Finance Limited, a company domiciled in Hong Kong and located at The Center, 47th
Floor, Unit 4707, 99 Queen’s Road Central, Hong Kong, is engaged in money lending and
remittance and has been operated commercially since 1975.
PT Bank BCA Syariah, a company domiciled in Indonesia and located at Jalan Raya
Jatinegara Timur No. 72, East Jakarta, is engaged in sharia banking activities and has
been operated commercially since 1991.
The change in business activities of this subsidiary from conventional bank into sharia
bank was approved by the Governor of Bank Indonesia through its Decision Letter
No. 12/13/KEP.GBI/DpG/2010 dated 2 March 2010. Through this approval, on 5 April
2010, PT Bank BCA Syariah officially operated as a sharia bank.
PT BCA Sekuritas
PT BCA Sekuritas, a company domiciled in Indonesia and located at Menara BCA, Grand
Indonesia, 41st Floor, Suite 4101, Jalan M.H. Thamrin No. 1, Jakarta, is engaged as
securities brokerage dealer and underwriter for issuance of securities since 1990.
1. GENERAL (continued)
d. The Subsidiaries (continued)
PT Asuransi Umum BCA
PT Asuransi Umum BCA, a company domiciled in Indonesia and located at Sahid
Sudirman Center Building, 10th Floor/unit E, F, G, H Jalan Jendral Sudirman Kav. 86,
Jakarta, is engaged in insurance activities, particularly in general or loss insurance
activities.
PT Asuransi Umum BCA was established in 1988 under the name of PT Asuransi
Ganesha Danamas. In 2006, PT Asuransi Ganesha Danamas changed its name to
PT Transpacific General Insurance and later in 2011, this subsidiary’s name was changed
to PT Central Sejahtera Insurance.
PT Central Santosa Finance was incorporated in the Republic of Indonesia with Deed of
Notary Public Fransiscus Xaverius Budi Santosa Isbandi, S.H., dated 29 April 2010
No. 95. The deed was approved by the Minister of Law and Human Rights of
the Republic of Indonesia in its Decision Letter No. AHU-23631.AH.01.01 dated
10 May 2010.
On 27 May 2019, based on the Deed of Minutes of Extraordinary General Meeting of
Shareholders of PT Central Santosa Finance No. 54 of Notary Public Veronica Sandra
Irawaty Purnadi, S.H., PT Central Santosa Finance changed its name to PT BCA Multi
Finance. This change was approved by Minister of Law and Human Rights of Republic of
Indonesia in its Decision Letter No. AHU-0029530.AH.01.02 dated 29 May 2019.
PT Asuransi Jiwa BCA
PT Asuransi Jiwa BCA, a company domiciled in Indonesia and located at Chase Plaza
Building, 22nd floor, Jalan Jenderal Sudirman Kav 21, Jakarta 12920, is engaged in life
insurance activities, including life insurance with sharia principle.
PT Asuransi Jiwa BCA was incorporated in the Republic of Indonesia with Deed of Notary
Public of Dr. Irawan Soerodjo, S.H., Msi., dated 16 October 2013 No. 90. The deed was
approved by the Minister of Law and Human Rights of the Republic of Indonesia in its
Decision Letter No. AHU-56809.AH.01.01 dated 7 November 2013.
The Subsidiary obtained business permit in life insurance activities from the Chairman of
the Board of Commissioner of Financial Services Authority through Decision Letter
No. KEP-91/D.05/2014 dated 14 July 2014.
1. GENERAL (continued)
PT Central Capital Ventura was incorporated in the Republic of Indonesia with Deed of
Notary Public Veronica Sandra Irawaty Purnadi, S.H., dated 25 January 2017 No. 15. The
deed was approved by the Minister of Law and Human Rights of the Republic of Indonesia
in its Decision Letter No. AHU-0004845.AH.01.01 dated 2 February 2017. The Subsidiary
obtained venture capital business permit based on Copy of Decision of Board
of Commissioner of Financial Services Authority number: KEP-39/D.05/2017 dated
19 June 2017.
PT Bank Royal Indonesia was established under the name of PT Bank Rakjat
Parahyangan based on Notarial Deed No. 35 of Notary Public R. Soerojo Wongsowidjojo,
SH., dated 25 October 1965. Based on Amendments to the Articles of Association No. 19
dated 21 August 1982, of Notary Public R. Soerojo Wongsowidjojo, SH., PT Bank Rakjat
Parahyangan changed its name to PT Bank Pasar Rakyat Parahyangan. The deed of
establishment was approved by Ministry of Justice of the Republic of Indonesia in its
Decision Letter No. C2-1092-HT.01.01.TH.82 dated 3 September 1982.
On 1990, based on the Deed of Resolution of PT Bank Pasar Rakyat Parahyangan No.
68 dated 8 January 1990, of Notary Public Misahardi Wilamarta, S.H., PT Bank Pasar
Rakyat Parahyangan changed its name to PT Bank Royal Indonesia, with status and
activity of conventional Bank, and the location changed to Jakarta.
PT Bank Royal Indonesia obtained its conventional banking license from the Minister of
Finance of the Republic of Indonesia through its letter No. 1090/KMK.013/090 dated 12
September 1990 and as foreign currency trader from Bank Indonesia through its letter No.
30/182/UOPM dated 13 November 1997 which was extended through Decree of Banking
Licensing and Information of Bank Indonesia No. 5/7/KEP.Dir.PIP.2003 dated 24
December 2003, as set out in Letter of Bank Indonesia No. 10/449/DPIP/Prz dated 2 May
2008.
1. GENERAL (continued)
The compositions of the Bank’s management as of 31 December 2019 and 2018 are as
follows:
2019
Board of Commissioners
Board of Directors
The composition of the Bank’s management as of 31 December 2019 based on the Deed
of Resolution of PT Bank Central Asia No. 100 dated 10 October 2019, of Notary Public
Christina Dwi Utami, S.H., M.Hum., M.kn., Notary in Jakarta.
1. GENERAL (continued)
2018
Board of Commissioners
Board of Directors
The composition of the Bank’s management as of 31 December 2018 based on the Deed
of Resolution No. 180 dated 26 April 2018, of Notary Public Dr. Irawan Soerodjo, S.H.,
Msi., Notary in Jakarta.
f. Audit Committee
The Bank’s Audit Committee as of 31 December 2019 and 2018 are as follows:
The establishment of the Bank’s Audit Committee was in line with Financial Services
Authority Regulation (“POJK”) No. 55/POJK.04/2015 dated 23 December 2015 regarding
Establishment and Implementation Guidelines on Audit Committee Work.
1. GENERAL (continued)
The Head of the Bank’s Internal Audit Division as of 31 December 2019 and 2018 is as
follows:
Internal Audit Division Head : Ayna Dewi Setianingrum
The Corporate Secretary of the Bank as of 31 December 2019 and 2018 is as follows:
2019 2018
h. Number of employees
As of 31 December 2019 and 2018, the Bank and Subsidiaries had 25,877 and 27,561
permanent employees.
Effective since 31 December 2012, functions, duties, and regulatory authorities and
supervisory in capital market sectors have been transferred from Bapepam-LK Ministry of
Finance to Capital Market and Financial Institutions Agency section in OJK. Effective since
31 December 2013, functions, duties, and regulatory authorities and supervisory in
banking sectors shift from Bank Indonesia to OJK.
The Bank’s Management is responsible for the preparation of these consolidated financial
statements, which were authorised for issuance on 6 February 2020.
The significant accounting policies, consistently applied in the preparation of the consolidated
financial statements of the Bank and Subsidiaries (“the Group”) as of 31 December 2019 and
2018, are as follows:
a. Statement of compliance
The consolidated financial statements of the Group have been prepared and presented
in accordance with Indonesian Financial Accounting Standards (“SFAS”) which
include Statement and Interpretation issued by the Financial Accounting Standard
Board of Indonesian Institute of Accountant and Bapepam-LK Regulation
No. KEP-347/BL/2012 dated 25 June 2012, Regulation No. VIII.G.7 regarding
“Presentation and Disclosure of Public Company’s Financial Statements”.
These consolidated financial statements are presented in Rupiah, which is the functional
currency. Except as otherwise stated, the financial information presented has been
rounded to the nearest million of Rupiah.
The consolidated financial statements have been prepared under the historical cost
convention, except for fixed assets - land, financial assets classified as available-for-sale,
and financial assets and liabilities (including derivative instruments) held at fair value
through profit or loss, which are measured at fair value.
The consolidated financial statements have been prepared based on the accrual basis,
except for the consolidated statements of cash flows.
The consolidated statements of cash flows present the changes in cash and cash
equivalents from operating, investing and financing activities, and are prepared using the
direct method. For the purpose of the presentation of the consolidated statements of cash
flows, cash and cash equivalents consist of cash, current accounts with Bank Indonesia,
current accounts with other banks, placements with Bank Indonesia and other banks
mature within 3 (three) months from the date of acquisition, as long as they are not being
pledged as collateral for borrowings nor restricted.
The implementation of the above amendments and interpretations standards do not have
substantial changes to the accounting policies and have no material effect on the
consolidated financial statements for the current or prior financial years.
e. Basis of consolidation
The consolidated financial statements consist of financial statements of the Bank and
Subsidiaries (PT BCA Finance, BCA Finance Limited, PT Bank BCA Syariah, PT BCA
Sekuritas, PT Asuransi Umum BCA, PT BCA Multi Finance (previously PT Central
Santosa Finance), PT Asuransi Jiwa BCA, PT Central Capital Ventura and PT Bank Royal
Indonesia) together “the Group”. Subsidiaries are all entities over which the Bank has
control.
Subsidiaries are all entities (including structured entities) over which the Group has
control. The Group controls an entity when the Group is exposed to, or has rights to,
variable returns from its involvement with the entity and has the ability to affect those
returns through its power over the entity. Subsidiaries are fully consolidated from the date
on which control is transferred to the Group. They are de-consolidated from the date on
which that control ceases.
The Group applies the acquisition method to account for business combinations. The
consideration transferred for the acquision of a Subsidiary is the fair value of the assets
transferred, the liabilities incurred to the former owners of the acquiree and the equity
interests issued by the Group. The consideration transferred includes the fair value of any
asset or liability resulting from a contingent consideration arrangement. Identifiable assets
acquired and liabilities and contingent liabilities assumed in a business combination was
measured initially at their fair values at the acquisition date.
The excess of the consideration transferred, the amount of any non-controlling interest in
the acquiree and the fair value at the acquisition date of any previous equity interest in the
acquiree over the fair value of the net identifiable assets acquired is recorded as goodwill.
If those amount are less than the fair value of the net identifiable assets of the business
acquired, in the case of a bargain purchase, the difference is recognised directly in the
consolidated statement of profit or loss.
Changes affected the Bank’s ownership interest and equity of Subsidiary that do not result
in the loss of control are accounted for as equity transactions and presented as other
equity components within equity in the consolidated statements of financial position.
Items included in the consolidated financial statements of the Group are measured using
the currency of the primary economic environment in which the entity operates (the
"functional currency").
The Group domiciled in Indonesia maintained its accounting record in Rupiah, which is
the functional and presentation currency of the Group. Transactions denominated in
foreign currencies are translated into Rupiah at the exchange rates prevailing at the date
of the transaction. At the reporting date, year-end balances of monetary assets and
liabilities denominated in foreign currencies are translated into Rupiah at the exchange
rates prevailing at the date of consolidated statements of financial position.
For consolidation purposes, foreign currency financial statements of the Bank's overseas
Subsidiary are translated into Rupiah based on the following basis:
(1) Assets and liabilities, commitments and contingencies are translated using the
Reuters spot rates at 16:00 WIB at the statement of financial position date.
(2) Income, expenses, gains and losses represent the accumulated amount from monthly
profit or loss balance during the year, are translated into Rupiah using the average
Reuters middle rate for the respective month.
(3) Equity accounts are translated using historical rates.
(4) Statements of cash flows is translated using the Reuters spot rate at 16:00 WIB at the
statement of financial position date, except for profit or loss accounts which are
translated using the average middle rates and equity accounts which are translated
using historical rates.
Differences arising from the above translation are presented as "foreign exchange
differences arising from translation of financial statements in foreign currency" under the
equity section of the consolidated statements of financial position.
Exchange gains or losses arising from transactions in foreign currencies and from the
translation of monetary assets and liabilities in foreign currencies are recognised in the
current year consolidated profit or loss.
Summarised below are the major exchange rates as of 31 December 2019 and 2018,
using Reuters middle rate at 16:00 WIB (full amount of Rupiah):
The Group classifies their financial assets in the following categories at initial
recognition (a) at fair value through profit or loss, (b) loans and receivables, (c)
held-to-maturity, and (d) available-for-sale. This classification depends on the
purpose of obtaining these financial assets. Management determines the
classification of financial assets at the time of initial recognition.
Held for trading are those financial assets that the Group acquired or incurred
principally for the purpose of selling or repurchasing in the near term, or held
as part of a certain financial instrument portfolio that is managed together for
short-term profit (short term profit-taking). Derivatives are also categorised as
trading groups, except derivatives that are designated and effective as
hedging instruments.
Financial instruments grouped into this category are recognised at their fair
value at initial recognition; transaction costs are recognised directly in the
consolidated statements of profit or loss. Gains and losses arising from
changes in fair value and sale of financial instruments are recognised in the
consolidated statements of profit or loss and recorded as respectively “Gains
(losses) from changes in fair value of financial instruments” and “Gains
(losses) from the sale of financial instruments”. Interest income from financial
instruments in the trading group is recorded as “Interest income”.
those that the Group intends to sell immediately or in the short term, which
are classified as held for trading, and those that the Bank upon initial
recognition designates as at fair value through profit or loss;
those for which the holder may not recover substantially all of its initial
investment, other than because of deterioration of loans and receivables.
Loans and receivables are initially recognised at fair value plus transaction
costs and subsequently measured at amortised cost using the effective
interest rate method less allowance for impairment losses. Interest income on
financial assets classified as loans and receivables is included in the
consolidated statements of profit or loss and reported as “Interest income”. In
the case of impairment, the impairment loss is reported as a deduction from
the carrying value of the financial assets classified as loan and receivables
and recognised in the consolidated statement of profit or loss as “Allowance
for impairment losses on financial assets”.
those that upon initial recognition designated as at fair value through profit
or loss;
(e) Recognition
The Group uses trade date accounting for regular way contracts when
recording financial assets transactions. Financial assets that are transferred
to a third party but do not qualify for derecognition are presented in the
consolidated statements of financial position as “Pledged assets”, if the
transferee has the right to sell or repledge them.
The Group classifies its financial liabilities in the category of (a) financial liabilities
at fair value through profit or loss and (b) financial liabilities measured at amortised
cost. Financial liabilities are derecognised when they have redeemed or otherwise
extinguished or expired.
Gains and losses arising from changes in fair value of financial liabilities
classified held for trading are included in the consolidated statements of profit
or loss and reported as “Gains (losses) from changes in fair value of financial
instruments”. Interest expenses on financial liabilities held for trading are
recorded as “Interest expenses”.
(a) Financial liabilities measured at fair value through profit or loss (continued)
If the Group designs certain debt securities upon initial recognition as at fair
value through profit or loss (fair value option), then this designation cannot be
changed subsequently. According to SFAS 55 (Revised 2014), the fair value
option is applied on the debt securities consists of debt host and embedded
derivatives that otherwise must be separated.
Financial liabilities that are not classified as at fair value through profit and loss
fall into this category and are measured as amortised cost.
Financial liabilities at amortised cost are initially recognised at fair value plus
transaction costs (if any).
After initial recognition, the Group measures all financial liabilities at amortised
cost using effective interest rate method.
Fair value is the price that would be received to sell an asset or paid to transfer a
liability in an orderly transaction between market participants at the measurement
date in the principal market or, in its absence, the most advantageous market to
which the Group has access at that date. The fair value of a liability reflects its non-
performance risk.
When available, the Group measures the fair value of a financial instrument using
the quoted price in an active market for that instrument.
The best evidence of the fair value of a financial instrument at initial recognition is
normally the transaction price, i.e., the fair value of the consideration given or
received. If the Group determines that the fair value at initial recognition differs from
the transaction price and the fair value is evidenced neither by a quoted price in an
active market for an identical asset or liability nor based on a valuation technique
that uses only data from observable markets, then the financial instrument is initially
measured at fair value, adjusted to defer the difference between the fair value at
initial recognition and the transaction price. After initial recognition, the difference
is amortised and recognised in the profit or loss over the life of the instrument, but
not longer than the valuation date supported by observable market data or when
the transactions are closed.
For financial instruments with no quoted market price, a reasonable estimate of the
fair value is determined by referencing to the current market value of another
instrument which substantially have the same characteristic or calculated based on
the expected cash flows of the underlying net asset base of the marketable
securities.
For all other financial instruments, fair value is determined using valuation
techniques. In these techniques, fair values are estimated from observable data in
respect of similar financial instruments, using models to estimate the present value
of expected future cash flows or other valuation techniques, using inputs (for
example, LIBOR yield curve, foreign exchange rates, volatilities and counterparty
spreads) existing at the dates of the statement of financial position.
g.4. Derecognition
Financial assets are derecognised when the contractual rights to receive the cash
flows from these assets have ceased to exist or the assets have been transferred
and substantially all the risks and rewards of ownership of the assets are also
transferred (that is, if substantially all the risks and rewards have not been
transferred, the Group tests control to ensure that continuing involvement on the
basis of any retained powers of control does not prevent derecognition). Financial
liabilities are derecognised when they have been redeemed or otherwise
extinguished or expired.
Financial assets that are no longer held for trading or repurchase of financial assets
in the near future could be reclassified as loans and receivables if it met the
definition of loans and receivables and entity has the intention and ability to hold
the financial assets for foreseeable future or until maturity date.
The Group shall not classify any financial assets as held-to-maturity if during the
current financial year or during the two preceding financial years, the Group has
sold or reclassified more than an insignificant amount of held-to-maturity
investments before maturity (more than insignificant in relation to the total amount
of held-to-maturity investments) other than sales or reclassifications that:
(a) are so close to maturity or the financial asset's call date that changes in the
market rate of interest would not have a significant effect on the financial
asset's fair value;
(b) occur after the Group has collected substantially all of the financial asset’s
original principal through scheduled payments or prepayments; or
(c) are attributable to an isolated event that is beyond the Group control, is non-
recurring and could not have been reasonably anticipated by the Group.
The Group classifies the financial assets and liabilities into classes that reflects the
nature of information and take into account the characteristic of those financial
instruments. The classification can be seen in the table below.
The Group classifies the financial assets and liabilities into classes that reflects the
nature of information and take into account the characteristic of those financial
instruments. The classification can be seen in the table below. (continued)
Financial assets and liabilities are offset and the net amount reported in the
consolidated statements of financial position when there is a legally enforceable
right of set-off and there is an intention to settle on a net basis, or realise the asset
and settle the liability simultaneously. In certain situations, even though master
netting agreements exist, the lack of management intention to settle on a net basis
results in the financial assets and liabilities being reported gross on the
consolidated statements of financial position.
Financial guarantee contracts are contracts that require the issuer to make
specified payments to reimburse the holder for a loss incurred because a specified
debtor defaulted to make payments when due, in accordance with the terms of a
debt instrument. Such financial guarantees are given to banks, financial institutions
and other institutions on behalf of customers to secure loans and other banking
facilities, and unused provision of funds facilities.
Subsequently, they are measured at the higher of amortised amount and the
present value of any expected payment (when a payment under the guarantee has
become probable) and the difference is charged to other operating expense in
consolidated statement of profit or loss.
Allowance for impairment losses on financial guarantee contracts that have credit
risk are calculated based on historical losses.
At each reporting date, the Group assess whether there is objective evidence
that financial assets not carried at fair value through profit or loss are impaired.
Financial assets are impaired when objective evidence demonstrates that a
loss event has occurred after the initial recognition of the assets and the loss
event has an impact on the future cash flows on the assets that can be
estimated reliably.
When a loan is uncollectible, it is written off against the related allowance for
impairment losses. Such loans are written off after all the necessary
procedures have been completed and the amount of the loss has been
determined. Impairment charges relating to financial assets category as held-
to-maturity and loans and receivables are classified in “Allowance for
impairment losses”.
If, in a subsequent year, the amount of the impairment loss decreases and the
decrease can be related objectively to an event occurring after the impairment
was recognised (such as an improvement in the debtor’s credit rating), the
previously recognised impairment loss is reversed by adjusting the allowance
account. The amount of the reversal is recognised in the consolidated
statements of profit or loss.
Subsequent recoveries of loans written off are credited to the allowance for
impairment losses account.
Objective evidence that financial assets are impaired can include default or
delinquency by a borrower, restructuring of a loan by the Group on terms that
the Group would not otherwise consider, indications that a borrower or issuer
will enter into bankcruptcy, the disappearance of an active market for a
security due to financial difficulties, or other observable data relating to a group
of assets such as adverse changes in the payment status of borrowers or
issuers in the group, or economic conditions that correlate with defaults in the
group.
The calculation of the present value of the estimated future cash flows of a
collateralised financial asset reflects the cash flows that may result from
foreclosure less costs for obtaining and selling the collateral. Losses are
recognised in the current year consolidated profit or loss and reflected in an
allowance account against financial assets in the consolidated statements of
financial position. Interest on the impaired financial asset continues to be
recognised using the rate of interest used to discount the future cash flows for
the purpose of measuring the impairment loss. When a subsequent event
causes the amount of impairment loss to decrease, the impairment loss is
reversed through the current year consolidated profit or loss.
The carrying amounts of the Group non-financial assets are reviewed at each reporting
date to determine whether there is any indication of impairment. If any such indication
exists then the asset’s recoverable amount is estimated.
For the purpose of impairment testing, non-financial assets are allocated to the smallest
group of assets that generate cash inflows from continuing use that are largely
independent of the cash inflows of other assets or groups of assets or cash generating
unit (“CGU”).
The recoverable amount of a non-financial assets or CGU is the greater of its value in
use and its fair value less costs to sell. In assessing value in use, the estimated future
cash flows are discounted to their present value using a pre-tax discount rate that reflects
current market assessments of the time value of money and the risks specific to the asset
or the CGU.
Impairment losses recognised in the previous period are evaluated at each financial
reporting date whether there are indications that losses have decreased or no longer
existed. An impairment loss is reversed if there has been a change in the estimates used
to determine the recoverable amount. Impairment losses are reversed only to the extent
of the carrying value of non-financial assets does not exceed the carrying value, net of
depreciation or amortisation, if no impairment loss had been recognised.
Current accounts with Bank Indonesia and other banks are stated at face value or the
gross value of the outstanding balance, less allowance for impairment losses, where
appropriate. Current accounts with Bank Indonesia and other banks are classified as loans
and receivables. Refer to Note 2g for accounting policy for loans and receivables.
Placements with Bank Indonesia and other banks are classified as loans and receivables,
and available-for-sale. Refer to Note 2g for accounting policy for loans and receivables
and available-for-sale.
Financial assets and liabilities held for trading consist of securities traded in the money
market such as Certificates of Bank Indonesia (“SBI”), Bank Indonesia Treasury Bills
(“SBBI”), Government Treasury Bills (“SPN”), Sharia Government Treasury Bills (“SPNS”),
Corporate Bonds, derivative financial instruments, and securities traded on the stock
exchanges.
Financial assets and liabilities held for trading are classified as financial assets and
liabilities at fair value through profit or loss. Refer to Note 2g for the acccounting policy of
financial assets and liabilities held for trading.
Derivative instruments are initially recognised at fair value on the date of which a derivative
contract is entered into and are subsequently measured at their fair values. Fair values
are obtained from quoted market prices in active markets, including recent market
transactions and valuation techniques, including discounted cash flow and options pricing
models, as appropriate. All derivatives are carried as assets when fair value is positive
and as liabilities when fair value is negative.
The Group initially recognises the investment in sukuk measured at fair value through
profit or loss at acquisition cost. Such cost does not include transaction costs. Subsequent
to initial recognition, the difference between fair value and the carrying amount is
recognised in the consolidated profit or loss.
Investment in sukuk measured at fair value through profit or loss is presented in the
consolidated statement of financial position as part of financial assets held for trading.
m. Loans receivable
Loans receivable are classified as loans and receivables. Refer to Note 2g for the
accounting policy of loans and receivable.
Syndicated, joint financing and channeling loans are stated at amortised cost in
accordance with the portion of risks borne by the Bank.
The Group records restructure of troubled debt in accordance with the restructured type.
In troubled debt restructuring which involves a modification of terms, reduction of portion
of loan principal and/or combination of both, the Group records the effect of the
restructuring prospectively and do not change the carrying value of receivables at the time
of restructuring, unless the amount exceeds the present value of the total future cash
receipts specified in the new terms. If the present value of the total future cash receipts
specified in the new terms is lower than the recorded receivables balance prior to
restructuring, the Group should reduce the loan balance to the amount equal to the
present value of the total future cash receipts. The amount of the reduction is recognised
as individual impairment losses in the current year consolidated profit or loss.
Securities sold under agreements to repurchase (repo) are presented as liabilities and
stated at the agreed repurchase price less the unamortised interest expense. Unamortised
interest expense is the difference between selling price and agreed repurchase price and
is recognised as interest expense during the period from the securities are sold until the
securities are repurchased. Securities sold are still recorded as assets in the consolidated
statements of financial position because the securities ownership remains substantially
with the Bank as a seller. Securities sold under agreements to repurchase (repo) are
classified as financial liabilities. Refer to Note 2g for the accounting policy of financial
liabilities measured at amortised cost.
Consumer financing receivables are stated at net of joint financing, unearned consumer
financing income and allowance for impairment losses. Consumer financing receivables
are classified as loans and receivables. Refer to Note 2g for the accounting policy of the
loans and receivables.
Consumer financing receivables will be written-off when they are overdue for more than
150 (one hundred and fifty) days for four-wheeled motor vehicles and 180 (one hundred
and eighty) days for two-wheeled motor vehicles, and based on management of case by
case basis.
Joint financing
All joint financing agreements entered by the Subsidiary are joint financing without
recourse in which only the Subsidiary’s financing portion of the total installments are
recorded as consumer financing receivables in the consolidated statements of financial
position (net approach). Consumer financing income is presented in the consolidated
statements of profit or loss after deducting the portions belong to other parties participated
to these joint financing transactions.
Receivables from collateral vehicles reinforced represent receivables derived from motor
vehicle collaterals owned by customers for settlement of their consumer financing
receivables, which is presented as part of consumer financing receivables.
In case of default, the customer gives the right to the Group to sell the motor vehicle
collaterals or take any other actions to settle the outstanding receivables.
Consumers are entitled to the positive differences between the proceeds from sales of
foreclosed collaterals and the outstanding consumer financing receivables. If the
differences are negative, the resulting losses are charged to the current year consolidated
profit or loss.
Expenses in relation with the acquisition and maintenance of receivables from collateral
vehicles reinforced are charged to the current year consolidated profit or loss when
incurred.
Leases are classified as finance leases if such leases transfer substantially all the risks
and rewards related to the ownership of the leased assets. Leases are classified as
operating leases if the leases do not transfer substantially all the risks and rewards related
to ownership of the leased assets.
Assets held under finance lease are recognised in the consolidated statements of financial
position at an amount equal to the net investment in the lease. Receipts from lease
receivables are treated as repayments of principal and financing lease income. The
recognition of finance lease income is based on a pattern reflecting a constant periodic
rate of return on the Subsidiary’s net investment as lessor in the finance lease.
Finance leases are classified as loans and receivables. Refer to Note 2g for the
accounting policy of loans and receivables.
Assets related to sharia transactions is financing activities carried out by PT Bank BCA
Syariah, a subsidiary, in the form of murabahah receivables, funds of qardh, mudharabah
financing, musyarakah financing and assets acquired for ijarah.
Ijarah is a lease agreement for goods and/or services, including the right to use, between
the owner of a leased object (lessor) and lessee, to generate income from the leased
object. Ijarah muntahiyah bittamlik is a lease agreement between lessor and lessee to
obtain income from the leased object with an option to transfer the ownership title of leased
object through purchase/sale or as a gift (hibah) at certain period as agreed in the lease
agreement (akad). Ijarah muntahiyah bittamlik assets are stated at the acquisition costs
less accumulated depreciation. Ijarah receivable is recognised at maturity date based on
unearned lease income and presented at net realisable value, i.e. balance of the
receivables less allowance for impairment losses.
Mudharabah is an investment of funds from the owner of fund (malik, shahibul maal, or
sharia bank) to a fund manager (amil, mudharib, or customer) for a specific business
activity, under a profit or revenue sharing agreement between the two parties at a pre-
agreed ratio (nisbah). Mudharabah financing is stated at financing balance less allowance
for impairment losses.
Musyarakah is an investment of funds from the owners of funds to combine their funds for
a specific business activity, for which the profits are shared based on a pre-agreed nisbah,
while losses are borne proportionally by the fund owners.
The Subsidiary determines the allowance for impairment losses of sharia financing
receivables in accordance with the quality of each financing receivable by referring to the
requirements of Financial Services Authority, except for murabahah receivables for which
the identification and measurement of impairment losses follows SFAS 55.
r. Investment securities
Investment securities consist of traded securities in the money market and stock exchange
such as Government Bonds, Sukuk, Corporate Bonds, Certificates of Bank Indonesia,
mutual funds, medium term notes and shares. Investment securities are classified as
financial assets held-to-maturity and available-for-sale. Refer to Note 2g of the accounting
policy for financial assets held-to-maturity and available-for-sale.
Investments in sukuk measured at cost and measured at fair value through other
comprehensive income
The Group determine the classification of their investment in sukuk based on business
model in accordance with SFAS 110 “Accounting for Sukuk” as follows:
x Measured at cost
If the investment is held within a business model that aims to acquire assets in order
to collect contractual cash flows and there is a contractual requirement to determine
the specific date of principal payments and/or the result.
At the initial recognition, the investment in sukuk is presented at acquisition cost which
includes transaction cost.
s. Fixed assets
Fixed assets are initially recognised at cost. Cost includes expenditures directly attributable
to bring the assets for their intended use. Except for land, subsequent to initial
measurement, all fixed assets are measured using cost model, which is cost less
accumulated depreciation and accumulated impairment losses. Land is not depreciated.
In 2016, the Group changed its accounting policy related to subsequent measurement of
land from cost model to revaluation model. The change of accounting policy is implemented
prospectively.
Increases arising on the revaluation are credited to “revaluation surplus of fixed assets” as
part of other comprehensive income. However, the increase is recognised in profit or loss
up to the amount of the same asset impairment from revaluation previously recognised in
the consolidated statements of profit or loss. Decreases that offset previous increases of the
same asset are debited against ”revaluation surplus of fixed assets” as part of other
comprehensive income, all other decreases are charged to the consolidated statements of
profit or loss.
Costs relating to the acquisition of legal titles on the land rights are recognised as part of
acquisition cost of land and not amortised, except there is evidence which indicates that the
extension or renewal of land rights is probable or certainly not be obtained. The costs of
extension or renewal of legal titles on the land rights are charged to consolidated profit or
loss as incurred because the amount is not significant.
Buildings are depreciated using the straight-line method over their estimated useful lives of
20 (twenty) years. Other fixed assets are depreciated over their estimated useful lives
ranging from 2 (two) to 8 (eight) years using the double-declining balance method for the
Bank and PT BCA Finance, and straight-line method for other Subsidiaries. The effect of
such different depreciation method is not material to the consolidated financial statements.
For all fixed assets, the Group has determined residual values to be “nil” for the calculation
of depreciation.
Subsequent costs are included in the asset’s carrying amount or recognised as a separate
asset as appropriate, only when it is probable that future economic benefits associated with
the item will flow to the Group and the cost of the item can be measured reliably. The
carrying amount of replaced part is derecognised. All other repairs and maintenance are
charged to the consolidated statement of profit or loss during the financial period in which
they are incurred.
Buildings under construction are stated at cost. The accumulated costs will be transferred
to the buildings account when construction is completed and the buildings are ready for their
intended use.
When assets are disposed, their acquisition cost and the related accumulated depreciation
are eliminated from the consolidated statements of financial position, and the resulting gain
or loss on the disposal of fixed assets is recognised in the current year consolidated
statements of profit or loss. When revalued assets are sold, the amounts included in equity
are transferred to retained earnings.
At each reporting date, residual value, useful life and depreciation method are reviewed,
and if required, will be adjusted and applied in accordance with the requirement of prevailing
Financial Accounting Standards.
When the carrying amount of fixed assets is greater than its estimated recoverable amount,
it is written down to its recoverable amount and the impairment loss is recognised in the
consolidated statements of profit or loss.
t. Other assets
Other assets include accrued interest income and fees and commissions receivables,
foreclosed assets, abandoned properties, interoffice accounts and others.
Foreclosed assets represent assets acquired by the Group, both from auction and non-
auction based on voluntary transfer by the debtor or based on debtor’s approval to sell the
collateral when the debtor could not fulfill their obligations to the Group. Foreclosed assets
represent loan collateral that were taken over as part of loans settlement and presented in
“Other Assets”.
Abandoned properties represent the Group is fixed assets in the form of properties which
were not used for the Group business operational activity.
Foreclosed assets and abandoned properties are presented at their net realisable values.
Net realisable value is the fair value of the repossessed assets less estimated costs to
sale the foreclosed assets. Differences between the net realisable value and the proceeds
from disposal of the foreclosed assets are recognised as current year gain or loss at the
year of disposal.
Expenses for maintaining repossessed assets and abandoned properties are recognised
in the current year consolidated statements of profit or loss and other comprehensive
income as incurred. Any permanent impairment loss that occurred will be charged to the
current year consolidated statements of profit or loss and other comprehensive income.
Refer to Note 2h for changes in accounting policy to determine impairment losses on
repossessed assets and abandoned properties.
u. Intangible assets
Software
Goodwill
Goodwill represents the excess of the aggregate of the consideration transferred and the
amounts of net identifiable assets acquired and the liabilities assumed at the date of
acquisition. Goodwill is not amortised, but tested at each reporting date for impairment.
Deposits from customers are the fund trusted by customers (exclude banks) to the Bank
based on fund deposits agreements. Included in this accounts are current accounts,
saving accounts, time deposits and certificates of deposits.
Deposits from other banks represent liabilities to other banks, both domestic and overseas
banks, in the form of current accounts, saving accounts, time deposits, and interbank call
money.
Deposits from customers and deposits from other banks are classified as financial
liabilities at amotised cost. Incremental costs directly attributable to acquisition of deposits
from customers and deposits from other banks are deducted from the amount of deposits
from customers and deposits from other banks. Refer to Note 2g for the accounting policy
of financial liabilities at amortised cost.
w. Sharia deposits
Sharia deposits are deposits from third parties in form of wadiah demand deposits and
wadiah savings. Wadiah demand deposits can be used as payment instrument, and can
be withdrawn using cheque and payment slip. Wadiah demand deposits and wadiah
savings are entitled to receive bonus in accordance with Subsidiary’s policy. Wadiah
demand deposits and wadiah savings are stated at nominal amount of deposits from
customers. Sharia deposits are classified as financial liabilities measured at amortised
cost.
Mudharabah saving deposits are deposits from third parties which are entitled to receive
sharing revenue from Subsidiary for the utilisation of the funds with a pre-agreed and
approved nisbah. Mudharabah saving deposits are stated at the liabilities to customers.
Mudharabah time deposits are deposits from third parties which can only be withdrawn at
a specific time based on the agreement between holder of mudharabah time deposits and
the Subsidiary. Mudharabah time deposits are stated at nominal amount based on the
agreement between holder of mudharabah time deposits and the Subsidiary.
Temporary syirkah deposits can not be classified as liability. When the Subsidiary incurs
losses, the Subsidiary does not possess any liability to return the initial fund amount from
the fund owners except from negligence or default of the Subsidiary. Temporary syirkah
deposits can not be classified as equity because it has maturity date and owners and it
does not possess any ownership rights equal to shareholders as voting rights and rights
of gain realisation from current assets and non-investment assets.
Owners of temporary syirkah deposits obtain part of gain as agreed and incur losses
based on the amount from each parties. Revenue sharing of temporary syirkah deposits
can be done by revenue sharing concept or profit sharing concept.
Debt securities issued by Subsidiary which consists of medium-term notes payable and
bonds payable, are classified as other financial liabilities measured at amortised cost.
Issuance costs in connection with the issuance of debt securities are recognised as
discounts and directly deducted from the proceeds of debt securities issued and amortised
over the period of debt securities using the effective interest method. Debt securities
issued is classified as financial liabilities at amortised cost. Refer to Note 2g for the
accounting policy of financial liabilities measured at amortised cost.
z. Subordinated bonds
aa. Provision
A provision is recognised if, as a result of a past event, the Group has a present legal or
constructive obligation that can be estimated reliably, and it is probable that an outflow of
economic benefits will be required to settle the obligation. Provisions are measured at the
present value of management’s best estimate of the expenditure required to settle the
present obligation at the end of the reporting period. Provisions are determined by
discounting the estimated future cash flows at a pre-tax rate that reflects current market
assessments of the time value of money and the risks specific to the liability.
Accrued expenses and other liabilities consist of accrued interest expense, liabilities
related to customer and insurance transactions, security deposits, unearned revenue and
others.
Basic earnings per share is computed based on net income for the current year
attributable to equity holders of parent entity divided by the weighted average number of
outstanding issued and fully paid-up common shares during the year after considering the
treasury stocks.
As of 31 December 2019 and 2018, there were no instruments which could potentially
result in the issuance of common shares. Therefore, diluted earnings per share is
equivalent to basic earnings per share.
The Bank uses cost method in recording the treasury stocks. Treasury stocks are
recorded at re-acquisition cost and presented as a deduction of equity in the consolidated
statements of financial position.
When treasury stocks are sold, the Bank records the difference between re-acquisition
price and selling price of treasury stocks as additional paid-in capital from treasury stock
transaction which is part of additional paid-in capital.
ae. Interest income and expenses & sharia income and expenses
Interest income and expenses
Interest income and expenses are recognised in the consolidated statements of profit or
loss using the effective interest method. The effective interest rate is the rate that exactly
discounts the estimated future cash payments and receipts through the expected life of
the financial asset or financial liability (or, where appropriate, a shorter period) to the
carrying amount of the financial asset or financial liability. When calculating the effective
interest rate, the Group estimates future cash flows by considering all contractual terms
of the financial instrument but not future credit losses.
The calculation of the effective interest rate includes transaction costs (see Note 2g) and
all fees and points paid or received that are an integral part of the effective interest rate.
Interest income and expenses presented in the consolidated statements of profit or loss
and other comprehensive income include:
x interest on financial assets and liabilities at amortised cost calculated using the
effective interest method; and
x interest on available-for-sale investment securities calculated using the effective
interest method.
x Interest income on all trading financial assets are considered to be incidental to the
Bank’s trading operations and are presented as part of net trading income.
x Interest income on the impaired financial assets continues to be recognised using the
rate of interest used to discount the future cash flows for the purpose of measuring
the impairment losses.
Sharia income consists of murabahah profit, ijarah revenue (leases), and profit sharing
from mudharabah and musyarakah financing.
Musyarakah revenue sharing which is entitled to passive partner is recognised during the
period in which the revenue occurs according to agreed nisbah.
Mudharabah revenue sharing is recognised during the period in which revenue sharing in
accordance to agreed nisbah occurs, and not allowed to recognise revenue from projected
business result.
Sharia expenses consist of mudharabah expense and wadiah bonus expense. Sharia
expenses consist of expense for profit distribution on third party funds which are calculated
using profit distribution principle in accordance with agreed sharing ratio (nisbah) based
on wadiah, mudharabah muthlaqah and mudharabah muqayyadah principles.
Significant fees and commission income and expenses that are integral to the effective
interest rate on a financial asset or liability are included in the measurement of the effective
interest rate.
Other fees and commission income and expenses, including bancassurance activity
related fees, export-import related fees, cash management fees, service fees and/or
related to a specific period and the amount is significant, are recognised as unearned
income/prepaid expenses and amortised based on the straight-line method over the terms
of the related transactions; otherwise, they are directly recognised as the related services
are performed. Loan commitment fees are recognised on a straight-line method over the
commitment period.
Other fees and commission expenses which are mainly related to interbank transaction
fees are expensed as the services are received.
Net trading income comprises of net gains or losses related to financial assets and
liabilities held for trading, including interest income and expenses from all financial
instruments held for trading and all realised and unrealised fair value changes and foreign
exchange differences.
Liabilities for wages and salaries, including non-monetary benefits and accumulating
sick leave that are expected to be settled wholly within 12 months after the end of
the period in which the employees render the related service are recognised in
respect of employees’ services up to the end of the reporting period and are
measured at the amounts expected to be paid when the liabilities are settled. The
liabilities are presented as current employee benefit obligations in the consolidated
statements of financial position.
Entities in the Group operate various pension schemes. The Group has both defined
benefit and defined contribution plans. A defined contribution plan is a pension plan
under which the Group pays fixed contributions into a separate entity. The Group
has no legal or constructive obligations to pay further contributions if the fund does
not hold sufficient assets to pay all employees the benefits relating to employee
service in the current and prior periods. A defined benefit plan is a pension plan that
is not a defined contribution plan. Typically, defined benefit plans define an amount
of pension benefit that an employee will receive on retirement, usually dependent
on one or more factors such as age, years of service, and compensation.
The net interest cost is calculated by applying the discount rate to the net balance
of the defined benefit obligation and the fair value of plan assets. This cost is
included in employee benefit expense in the consolidated statements of profit or
loss.
Changes in the present value of the defined benefit obligation resulting from plan
amendments or curtailments are recognised immediately in the consolidated
statements of profit or loss as past service costs.
For defined contribution plans, the Group pays contributions to pension plans on a
mandatory, contractual or voluntary basis. However, since Labour Law No. 13 of
2003 requires an entity to pay to a worker entering into pension age a certain amount
based on, the worker’s length of service, the Group is exposed to the possibility of
having to make further payments to reach that certain amount in particular when the
cumulative contributions are less than that amount. Consequently for financial
reporting purposes, defined contribution plans are effectively treated as if they were
defined benefit plans.
Income tax expense comprises of current and deferred taxes. Income tax expense is
recognised in the consolidated statements of profit or loss except to the extent that it
relates to items recognised directly in other comprehensive income or equity. In this case,
the tax is also recognised in other comprehensive income or directly in equity,
respectively.
The current income tax charge is calculated on the basis of the tax laws enacted or
substantively enacted at the end of the reporting period in the countries where the Group
operate and generate taxable income. Management periodically evaluates positions taken
in annual tax returns with respect to situations in which applicable tax regulation is subject
to interpretation. It establishes provisions where appropriate on the basis of amounts
expected to be paid to the tax authorities.
Deferred income tax is provided in full, using the liability method, on temporary differences
which arise from the difference between the tax bases of assets and liabilities and their
carrying amounts in the consolidated financial statements. However, deferred tax liabilities
are not recognised if they arise from the initial recognition of goodwill. Deferred income
tax is also not accounted for if it arises from initial recognition of an asset or liability in a
transaction other than a business combination that at the time of the transaction affects
neither accounting nor taxable profit or loss.
Deferred income tax is determined using tax rates (and laws) that have been enacted or
substantially enacted by the end of the reporting period and are expected to apply when
the related deferred income tax asset is realised or the deferred income tax liability is
settled.
Deferred tax assets are recognised only if it is probable that future taxable amounts will
be available to utilise those temporary differences and losses.
Deferred tax liabilities are not recognised for temporary differences between the carrying
amount and tax bases of investments in foreign operations where the company is able to
control the timing of the reversal of the temporary differences and it is probable that the
differences will not reverse in the foreseeable future.
Deferred tax assets and liabilities are offset when there is a legally enforceable right to
offset current tax assets and liabilities and when the deferred tax balances relate to the
same taxation authority. Current tax assets and tax liabilities are offset where the entity
has a legally enforceable right to offset and intends either to settle on a net basis, or to
realise the asset and settle the liability simultaneously.
The Group manages their businesses and identify reporting segment based on
geographic region and product. Several regions have similar characteristics, have been
aggregated and evaluated regularly by management. Gains/losses from each segment is
used to assess the performance of each segment.
The Group has transactions with related parties. In accordance with SFAS 7 (Revised
2015) - Related Party Disclosure, the meaning of a related party is a person or entity that
is related to a reporting entity as follow:
The Group has transactions with related parties. In accordance with SFAS 7 (Revised
2015) - Related Party Disclosure, the meaning of a related party is a person or entity that
is related to a reporting entity as follow: (continued)
The nature of transactions and balances of accounts with related parties are disclosed in
the Note 48.
This disclosure supplements the commentary on financial risk management (see Note 43).
Financial assets accounted for at amortised cost are evaluated for impairment on
the basis described in Note 2g.
The specific counterparty component of the total allowances for impairment applies to
claims evaluated individually for impairment and is based upon management’s best
estimate of the present value of the cash flows that are expected to be received. In
estimating these cash flows, management makes judgments about the counterparty’s
financial situation and the net realisable value of any underlying collateral. Each
impaired asset is assessed on its merits, and the workout strategy, and estimated
cash flows considered recoverable are independently approved by the credit risk unit.
This disclosure supplements the commentary on financial risk management (see Note 43).
(continued)
In order to estimate the required allowance, assumptions are made to define the way
inherent losses are modeled and to determine the required input parameters, based
on historical experiences and current economic conditions. The accuracy of the
allowances depends on how well these estimated future cash flows for specific
counterparty allowances and the model assumptions and parameters are used in
determining collective allowances.
In determining the fair value of financial assets and liabilities for which there is no
observable market price, the Group must use the valuation techniques as described
in Note 2g for financial instruments that trade infrequently and have little price
transparency, fair value is less objective and requires varying degrees of judgment
depending on liquidity, concentration, uncertainty of market factors, pricing
assumptions and other risks.
Critical accounting judgments made in applying the Group accounting policies include:
The Group accounting policies on fair value measurements are discussed in Note
2g.
Information regarding the fair value of financial instruments is disclosed in Note 38.
The Group’s accounting policies provide scope for assets and liabilities to be
designated at the inception into different accounting categories in accordance with the
prevailing accounting standards and based on certain circumstances:
x In classifying financial assets as “held for trading”, the Group has determined
that the financial assets meet the description of trading assets as set out in Note
2g.
Critical accounting judgments made in applying the Group accounting policies include:
(continued)
The Group’s accounting policies provide scope for assets and liabilities to be
designated at the inception into different accounting categories in accordance with the
prevailing accounting standards and based on certain circumstances: (continued)
4. BUSINESS COMBINATIONS
On 31 October 2019, the Bank and PT BCA Finance (Subsidiary) acquired 100% shares of
PT Bank Royal Indonesia ("Bank Royal") through ownership of 99.99% and 0.01%, with total
consideration of Rp 988,047. PT Bank Royal Indonesia is commercial banking and the Bank
plans to develop Bank Royal's business in digital banking, and conduct alliances and business
synergies with the Group's business activities.
The following table is the reconciliation of cash flow payment and received from the acquistion
of Bank Royal.
31 October 2019
The fair value of the net identifiable assets acquired and goodwill arising from the acquisition
at the date of acquisition are as follows:
31 October 2019
The acquisition of PT Bank Royal Indonesia has been conducted in accordance with
Bapepam-LK Regulation No. KEP-347/BL/2012 dated 25 June 2012, Regulation No. VIII.G.7
regarding “Presentation and Disclosure of Public Company’s Financial Statements”.
In addition of acquiring PT Bank Royal Indonesia, the Bank plans to acquire PT Bank
Rabobank International Indonesia ("Rabobank Indonesia") which located in Indonesia. On 11
December 2019, the Bank and PT BCA Finance (Subsidiary) signed a Conditional Shares
Sale and Purchase Agreement with Cooperative Rabobank UA, PT Aditirta Suryasentosa,
PT Antarindo Optima, PT Antariksabuana Citanagara and PT Mitra Usaha Kencana Sejati
(hereinafter referred to as "Sellers"), where Sellers agree to sell and transfer all of the Sellers’
shares at Rabobank Indonesia to the Buyers on the effective date which will be determined
later. The purpose of this acquisition is to support the Indonesian banking architecture
program and to further develop existing business of Subsidiaries.
Because the valuation process for Rabobank Indonesia's business acquisition has not been
completed as at the date of the financial statements, the initial recognition for this business
combination has not yet been fulfilled.
5. CASH
2019 2018
The balance of cash in Rupiah includes cash in Automatic Teller Machines (“ATM”) amounting
to Rp 9,644,181 and Rp 10,419,800 as of 31 December 2019 and 2018, respectively.
2019 2018
Weighted average effective interest rates per annum of current accounts with Bank Indonesia
denominated in Rupiah as of 31 December 2019 and 2018 were nil and 0.68%, respectively.
The balance of current accounts with Bank Indonesia is maintained to fulfill the Minimum
Statutory Reserve (“GWM”) from Bank Indonesia.
As of 31 December 2019 and 2018, GWM ratios are calculated based on Bank Indonesia
Regulation (“PBI”) No. 15/15/PBI/2013 dated 24 December 2013 regarding Minimum Reserve
Requirements of Conventional Bank in Rupiah and foreign currency for Conventional Bank,
as amended several times with PBI No. 18/3/PBI/2016 dated 10 March 2016, PBI No.
18/14/PBI/2016 dated 18 August 2016, PBI No. 19/6/PBI/2017 dated 17 April 2017, PBI No.
20/3/PBI/2018 dated 29 March 2018, Board Member of Governor Regulation (“PADG”) No.
20/30/PADG/2018 dated 30 November 2018 and PADG No. 21/14/PADG/2019 dated 26 June
2019. Macro-prudential Liquidity Buffer (“PLM”) ratio is calculated based on PADG No.
21/5/PADG/2019 dated 29 March 2019 regarding The Third Amendment of PADG No.
20/11/PADG/2018 dated 31 May 2018 regarding Macro-prudential Intermediation Ratio (RIM)
and PLM for Conventional Bank, Sharia Bank, and Sharia Business Units. The fulfillment of
all ratios above are determined as follows:
2019 2018
Rupiah
- Primary GWM 6.00% 6.50%
(i) GWM on daily basis 3.00% 3.50%
(ii) GWM on average basis 3.00% 3.00%
- GWM PLM (previously Secondary GWM) 4.00% 4.00%
Foreign Currencies
- Primary GWM 8.00% 8.00%
(i) GWM on daily basis 6.00% 6.00%
(ii) GWM on average basis 2.00% 2.00%
Primary GWM is a minimum reserve that should be maintained by the Bank in the form of
current accounts with Bank Indonesia. PLM is a minimum liquidity reserves that should be
maintained by Bank, in form of Bank Indonesia Certificates (SBI), Bank Indonesia Deposit
Certificates (SDBI), Treasury Bills (SBN) which is determined by Bank Indonesia at certain
percentage of the Bank’s Third Party Fund.
As of 31 December 2019 and 2018, the Bank has fulfilled the GWM ratios in Rupiah and
foreign currency as follows:
2019 2018
Rupiah
- Primary GWM 6.05% 6.55%
(i) GWM on daily basis 3.00% 3.50%
(ii) GWM on average basis 3.05% 3.05%
- GWM PLM (previously Secondary GWM) 13.51% 11.88%
Foreign Currencies
- Primary GWM 8.52% 8.41%
(i) GWM on daily basis 6.00% 6.00%
(ii) GWM on average basis 2.52% 2.41%
Based on PBI No. 20/4/PBI/2018 dated 29 March 2018, Loan to Funding Ratio (LFR) has
changed to RIM, and obligation of GWM RIM was effective on 16 July 2018. GWM RIM is a
minimum reserve that should be maintained by the Bank in the form of current accounts with
Bank Indonesia at certain percentage of Third Party Fund which is calculated based on
difference between RIM owned by Bank and RIM Target.
GWM RIM is required if Bank’s RIM is below the minimum Bank Indonesia’s RIM Target at
84% (2018: 80%); or Bank’s RIM is above the maximum Bank Indonesia ‘s RIM Target at 94%
(2018: 92%) with the Bank’s Capital Adequacy Ratio (CAR) is less than Bank Indonesia’s
CAR Incentive at 14%. As of 31 December 2019 and 2018, the Bank’s GWM RIM is 0.43%
and nil, respectively.
Information on the classification and fair value of current account with Bank Indonesia is
disclosed in Note 38. Information on the maturity of current account with Bank Indonesia is
disclosed in Note 44.
2019 2018
Details of current accounts with other banks by counterparty as of 31 December 2019 and
2018 were as follows:
2019 2018
JPMorgan Chase Bank 3,649,852 3,596,278
Wells Fargo Bank, N.A. 2,607,679 978,948
United Overseas Bank Limited, Co. 1,066,227 698,008
The Bank of New York Mellon Corporation 542,958 253,468
DBS Bank 327,277 654,832
PT Bank Mandiri (Persero) Tbk 290,726 150,547
Oversea-Chinese Banking Corporation Limited 288,321 196,919
Sumitomo Mitsui Banking Corporation 284,528 201,751
GBC International Bank 277,444 284,087
PT Bank ICBC Indonesia 155,497 57,826
Euroclear Bank 145,906 68,846
Bank of China 128,244 251,571
National Australia Bank Limited 109,772 47,788
Citibank, N.A. 76,770 63,216
Standard Chartered Bank 76,242 197,707
Royal Bank of Scotland PLC 49,352 66,354
PT Bank Mizuho Indonesia 48,497 35,076
ING Bank NV 46,635 121,090
MUFG Bank, Ltd. 45,263 51,213
KB Kookmin Bank 43,186 35,586
Westpac Banking Corporation 39,173 132,434
The Hongkong and Shanghai Banking Corporation
Limited 27,179 40,059
Barclays Bank PLC 17,100 97,230
Public Bank Berhad 9,599 23,204
Bank of America, N.A. 7,111 27,566
Others 161,149 166,334
10,521,687 8,497,938
As of 31 December 2019 and 2018, the Bank did not have balances of current accounts with
other banks from related party.
Weighted average effective interest rates per annum of current accounts with other banks
were as follows:
2019 2018
All current accounts with other banks as at 31 December 2019 and 2018 were classified as
current and management believes that the impairment losses of current accounts with other
banks as of 31 December 2019 and 2018 were not required.
Information on the classification and fair value of current accounts with other banks is
disclosed in Note 38. Information on the maturity of current accounts with other banks is
disclosed in Note 44.
Details of placements with Bank Indonesia and other banks by type and contractual period
at initial placement were as follows:
2019
Up to >1-3 >3-6 > 6 - 12 More than
1 month months months months 12 months Total
Bank Indonesia:
Rupiah 2,019,439 - - - - 2,019,439
Foreign currencies 6,247,125 18,047,250 - - - 24,294,375
Call money:
Rupiah 100,000 1,425,000 - - - 1,525,000
Foreign currencies 948,276 - - - - 948,276
Time deposits:
Rupiah 214,445 211,990 192,749 57,100 - 676,284
Foreign currencies 1,344 4,813 4,820 - - 10,977
Certificates of deposits:
Rupiah - - 49,655 336,860 1,087,312 1,473,827
Others:
Foreign currencies 96 - - - - 96
9,530,725 19,689,053 247,224 393,960 1,087,312 30,948,274
2018
Up to >1-3 >3-6 > 6 - 12 More than
1 month months months months 12 months Total
Bank Indonesia:
Rupiah 15,892,892 - - - - 15,892,892
Foreign currencies 2,876,000 2,401,460 - - - 5,277,460
Call money:
Rupiah 4,590,000 1,620,000 - - - 6,210,000
Foreign currencies 948,600 602,633 - - - 1,551,233
Time deposits:
Rupiah 551,705 84,200 25,000 - - 660,905
Foreign currencies 1,386 4,893 41,674 - - 47,953
Certificates of deposits:
Rupiah - - - 576,608 1,465,659 2,042,267
Others:
Foreign currencies 101 - - - - 101
24,860,684 4,713,186 66,674 576,608 1,465,659 31,682,811
2019 2018
*) Effective since 1 February 2019, PT Bank Tabungan Pensiunan Nasional and PT Bank Sumitomo Mitsui Indonesia have merged and
change the name to PT Bank BTPN Tbk.
As of 31 December 2019 and 2018, the Group did not have balances of placements with other
banks from related party.
The movement of unrealised gains (losses) from the change in fair value of available-for-sale
placements with other banks was as follows:
2019 2018
Weighted average effective interest rates per annum of placements with Bank Indonesia and
other banks were as follows:
2019 2018
Time deposits:
Rupiah 6.37% 5.80%
Foreign currencies 3.01% 2.96%
Certificates of deposits:
Rupiah 7.56% 7.04%
The range of contractual interest rates of time deposits owned by the Bank in Rupiah currency
during the years ended 31 December 2019 and 2018 were 4.00% - 9.00% and 3.10% - 8.50%,
respectively, while the range of contractual interest rates of time deposits owned by the Bank
in foreign currencies were 1.00% - 3.25% and 1.00% - 3.70%, respectively, during the years
ended 31 December 2019 and 2018.
As of 31 December 2019 and 2018, there were no placements with Bank Indonesia and other
banks which were used as collateral for securities trading transaction.
As of 31 December 2019 and 2018, all placements with Bank Indonesia and other banks were
classified as current and management believes that the impairment losses of placements with
Bank Indonesia and other banks as of 31 December 2019 and 2018 were not required.
Information on the classification and fair value of placements with Bank Indonesia and other
banks is disclosed in Note 38. Information on the maturity of placements with Bank Indonesia
and other banks is disclosed in Note 44.
2019 2018
Nominal value Fair value Nominal value Fair value
Financial assets:
Securities
Government bonds 256,747 265,868 130,075 131,332
Certificates of Bank Indonesia 798,516 783,393 - -
Bank Indonesia Treasury Bills 2,012,963 1,996,290 1,438,000 1,421,693
Government Treasury Bills 222,308 221,323 3,101,588 3,083,474
Sharia Government Treasury Bills - - 60,000 59,670
Sukuk 108,507 111,347 21,266 20,986
Corporate bonds 132,000 132,990 40,550 40,616
Shares - 68,619 - 24,321
Derivative assets
Forward 60,958 112,569
Currency swap 1,871,037 921,192
Spot 3,601 6,195
1,935,596 1,039,956
5,910,146 5,841,824
Financial liabilities:
Derivative liabilities
Forward 75,092 74,695
Currency swap 27,622 102,778
Spot 3,546 11,461
106,260 188,934
As of 31 December 2019 and 2018, the Group did not have balances of financial assets and
liabilities held for trading from and to related party.
During the years ended 31 December 2019 and 2018, the Bank reclassified the available-for-
sale investment securities to financial assets held for trading amounting to Rp 132,000 (fair
value of Rp 133,003) and Rp nil, respectively.
Information on the classification and fair value of financial assets and liabilities held for trading
is disclosed in Note 38. Information on the maturity of financial assets and liabilities held for
trading is disclosed in Note 44.
2019 2018
Rupiah
Non-bank debtors 2,275,034 3,440,583
Other banks 217,999 261,490
2,493,033 3,702,073
Less:
Allowance for impairment losses (33,086) (120,959)
2,459,947 3,581,114
Foreign currencies
Non-bank debtors 6,918,002 8,001,645
Other banks 258,342 214,417
7,176,344 8,216,062
Less:
Allowance for impairment losses (143,536) (214,891)
7,032,808 8,001,171
Total acceptance receivables - net 9,492,755 11,582,285
2019 2018
Rupiah
Non-bank debtors 280,956 392,508
Other banks 570,549 459,880
851,505 852,388
Foreign currencies
Non-bank debtors 258,343 214,417
Other banks 4,211,401 4,776,681
4,469,744 4,991,098
Total acceptance payables - net 5,321,249 5,843,486
Management believes that the allowance for impairment losses provided was adequate to
cover possible losses on uncollectible acceptance receivables.
As of 31 December 2019 and 2018, the Bank did not have balances of acceptance receivables
and payables from and to related party.
Information on the classification and fair value of acceptance receivables and payables is
disclosed in Note 38. Information on the maturity of acceptance receivables and payables is
disclosed in Note 44.
2019 2018
Rupiah
Non-bank debtors 90,508 368,336
Other banks 5,660,501 5,554,928
5,751,009 5,923,264
Less:
Allowance for impairment losses (127) (60)
5,750,882 5,923,204
Foreign currencies
Non-bank debtors 620,714 824,427
Other banks 1,540,031 1,858,692
2,160,745 2,683,119
Less:
Allowance for impairment losses (2,607) (5,614)
2,158,138 2,677,505
2018
Rupiah Foreign currencies Total
Balance, beginning of year (126) (4,696) (4,822)
Reversal of allowance during the year 66 606 672
Exchange rate difference arising from
allowance for impairment losses
denominated in foreign currencies - (1,524) (1,524)
Management believes that the allowance for impairment losses provided was adequate to
cover possible losses on uncollectible bills receivables.
As of 31 December 2019 and 2018, the Bank did not have balances of bills receivables from
and to related party.
Weighted average effective interest rates per annum of bills receivable were as follows:
2019 2018
Rupiah 7.20% 9.76%
Foreign currencies 3.29% 3.11%
Information on the classification and fair value of bills receivables is disclosed in Note 38.
Information on the maturity of bills receivables is disclosed in Note 44.
This account represents receivables to Bank Indonesia, other banks and third party for
securities purchased with agreements to resell with details as follows:
2019
Allowance for
Range of Deferred impairment
purchase date Range of sale date Resell price interest income losses Carrying value
This account represents receivables to Bank Indonesia, other banks and third party for
securities purchased with agreements to resell with details as follows: (continued)
2018
Allowance for
Range of Deferred impairment
purchase date Range of sale date Resell price interest income losses Carrying value
2019 2018
Management believes that the allowance for impairment losses provided was adequate to
cover possible losses on uncollectible securities purchased under agreements to resell.
All securities purchased under agreements to resell as of 31 December 2019 and 2018 were
denominated in Rupiah currency.
As of 31 December 2019 and 2018, the Group did not have balances of securities purchased
under agreements to resell with related party.
Weighted average effective interest rates per annum of securities purchased under
agreements to resell for the years ended 31 December 2019 and 2018 were 6.08% and
5.59%, respectively.
Information on the classification and fair value of securities purchased under agreements to
resell is disclosed in Note 38. Information on the maturity of securities purchased under
agreements to resell is disclosed in Note 44.
2019 2018
Rupiah
Related parties:
Working capital 2,177,595 3,155,730
Investment 2,040,865 40,891
Consumer 14,662 15,772
4,233,122 3,212,393
Third parties:
Working capital 256,839,251 230,316,130
Investment 158,899,381 137,788,190
Consumer 118,501,479 118,761,632
Credit card 14,105,502 12,893,102
Employee loans 2,945,929 2,927,120
551,291,542 502,686,174
555,524,664 505,898,567
Foreign currencies
Related parties:
Investment - 3,870
Third parties:
Working capital 19,360,794 21,850,656
Investment 12,054,125 10,346,355
31,414,919 32,197,011
31,414,919 32,200,881
Total loans receivable 586,939,583 538,099,448
Rupiah
Manufacturing 105,931,000 2,303,019 397,208 30,423 779,168 (3,369,108) 106,071,710
Business services 67,728,211 1,259,279 2,155 27,935 65,766 (881,011) 68,202,335
Trading, restaurants
and hotels 134,515,965 2,116,305 149,308 172,597 3,581,860 (6,010,033) 134,526,002
Agriculture and
agricultural facilities 26,096,930 64,795 107,327 14,026 7,894 (366,871) 25,924,101
Construction 17,579,351 54,815 5,766 22,141 259,002 (597,880) 17,323,195
Transportation, warehousing
and communications 25,810,896 226,072 67,487 3,526 144,782 (527,516) 25,725,247
Social/public services 9,865,729 57,202 1,178 2,051 31,414 (141,118) 9,816,456
Mining 2,477,142 10,825 70 - 448 (23,390) 2,465,095
Electricity, gas, and water 17,941,989 19,747 - 4,179 - (49,203) 17,916,712
Others 129,129,377 4,962,714 248,341 258,004 989,245 (1,860,519) 133,727,162
Foreign currencies
Manufacturing 11,993,341 221,278 328,555 - 5,421 (565,328) 11,983,267
Business services 2,675,902 - - - - (2,985) 2,672,917
Trading, restaurants
and hotels 4,267,154 289,745 - - 17,534 (290,048) 4,284,385
Agriculture and
agricultural facilities 7,931,423 - - - - (36,771) 7,894,652
Construction 19,552 - - - - - 19,552
Transportation, warehousing
and communications 761,759 - - 152,115 - (156,300) 757,574
Social/public services 12,633 - - - - (58) 12,575
Mining 580,610 - - - - (4,091) 576,519
Electricity, gas, and water 2,157,897 - - - - (23,354) 2,134,543
Rupiah
Manufacturing 94,884,475 1,975,019 25,022 26,273 251,742 (2,647,524) 94,515,007
Business services 58,591,295 924,538 663 40,189 281,987 (1,002,303) 58,836,369
Trading, restaurants
and hotels 121,948,367 1,613,053 1,102,113 799,393 1,707,866 (4,862,646) 122,308,146
Agriculture and
agricultural facilities 24,034,460 110,208 541 4,360 17,134 (300,829) 23,865,874
Construction 14,524,648 48,321 380 5,619 574,674 (870,985) 14,282,657
Transportation, warehousing
and communications 21,799,519 284,773 94,721 35,206 624,572 (1,039,353) 21,799,438
Social/public services 7,684,885 90,995 1,641 3,143 16,047 (125,542) 7,671,169
Mining 1,489,447 1,392 - - 15,848 (31,198) 1,475,489
Electricity, gas, and water 15,629,828 6,445 - 76 18,478 (55,969) 15,598,858
Others 128,477,188 4,557,597 249,534 271,201 1,053,691 (1,975,112) 132,634,099
Foreign currencies
Manufacturing 12,752,288 53,549 - - - (186,868) 12,618,969
Business services 3,309,989 - - - - (3,793) 3,306,196
Trading, restaurants
and hotels 5,419,735 716 34,298 - 18,830 (128,968) 5,344,611
Agriculture and
agricultural facilities 6,885,573 - - - - (15,605) 6,869,968
Construction 20,050 - - - - (1) 20,049
Transportation, warehousing
and communications 724,347 - 168,815 - 149,997 (307,948) 735,211
Social/public services 18,276 - - - - (142) 18,134
Mining 2,305,291 - - - - (10,421) 2,294,870
Electricity, gas, and water 339,127 - - - - (3,779) 335,348
c. By maturity
2019 2018
Rupiah
Up to 1 year 81,946,749 195,172,663
> 1 - 5 years 236,052,755 97,618,748
> 5 years 238,319,036 213,866,760
556,318,540 506,658,171
Foreign currencies
Up to 1 year 7,098,437 16,080,959
> 1 - 5 years 13,233,986 7,852,752
> 5 years 11,083,868 8,264,430
31,416,291 32,198,141
Total loans receivable 587,734,831 538,856,312
Less:
Deferred provision and commission income*) (795,248) (756,864)
Allowance for impairment losses (14,905,584) (13,568,986)
Total loans receivable - net 572,033,999 524,530,462
*) Deferred provision and commission income represent all provisions, commissions and other fees received by the Bank on
loan agreements, which are integral part of effective interest rate.
d. Syndicated loans
2019 2018
e. Restructured loans
The amount of restructured loans by the Bank as of 31 December 2019 and 2018
amounting to Rp 9,148,143 and Rp 7,985,984, respectively. Credit restructuring carried
out by modifying credit terms, deduction, or amnesty of part of outstanding credit balance
and/or both. For the restructured credit, Bank is not committed to provide additional credit
facilities.
Below are the amount of restructured loans based on Bank Indonesia’s collectibility:
2019 2018
9,148,143 7,985,984
Total restructured loans and under non-performing loans (NPL) category as of December
2019 and 2018 are amounting to Rp 2,642,480 and Rp 2,335,803, respectively.
Balance, beginning of year (9,459,984) (324,180) (9,784,164) (3,451,477) (333,345) (3,784,822) (13,568,986)
Beginning balance of new
acquired Subsidiary (5,027) - (5,027) - - - (5,027)
Addition of allowance
during the year (2,690,969) (335,964) (3,026,933) (1,122,408) (119,449) (1,241,857) (4,268,790)
Loans written-off during the year 1,674,277 10,676 1,684,953 1,259,952 7,415 1,267,367 2,952,320
Recoveries on loans
previously written-off (29,597) - (29,597) (1,416) - (1,416) (31,013)
Exchange rate difference - 11,521 11,521 - 4,391 4,391 15,912
Balance, end of year (10,511,300) (637,947) (11,149,247) (3,315,349) (440,988) (3,756,337) (14,905,584)
2018
Collective impairment losses Individual impairment losses
Foreign Foreign
Rupiah currencies Sub-total Rupiah currencies Sub-total Total
Balance, beginning of year (9,311,601) (320,787) (9,632,388) (3,257,423) (354,058) (3,611,481) (13,243,869)
(Addition) reversal of
allowance during the year (1,133,631) 15,567 (1,118,064) (1,532,403) 5,410 (1,526,993) (2,645,057)
Loans written-off during the year 1,083,709 - 1,083,709 1,382,109 31,832 1,413,941 2,497,650
Recoveries on loans
previously written-off (98,461) - (98,461) (43,760) (4,968) (48,728) (147,189)
Exchange rate difference - (18,960) (18,960) - (11,561) (11,561) (30,521)
Balance, end of year (9,459,984) (324,180) (9,784,164) (3,451,477) (333,345) (3,784,822) (13,568,986)
Management believes that allowance for impairment losses provided was adequate to
cover possible losses on uncollectible loans receivable.
As of 31 December 2019 and 2018, allowance for collective impairment losses on loans
receivable to related parties amounting to Rp 5,736 and Rp 2,935, respectively.
g. Joint financing
The Bank entered into joint financing agreements with PT BCA Finance and PT BCA Multi
Finance (previously PT Central Santosa Finance), the Subsidiaries, for financing the
purchase of vehicles. All risks from the loss arising from these joint financing facilities will
be borne proportionally by both parties based on respective financing participation
(without recourse). The Bank’s portion of outstanding balance of joint financing receivable
facilities as of 31 December 2019 and 2018 were Rp 42,551,484 and Rp 45,715,510,
respectively.
2019 2018
As of 31 December 2019 and 2018, the Bank had no loans receivable which were pledged
as collaterals.
Demand deposits, saving deposits and time deposits pledged as collateral for loans
receivable amounting to Rp 13,295,914 and Rp 11,647,739, respectively, as of
31 December 2019 and 2018 (see Note 20).
As of 31 December 2019 and 2018, the Bank at individual level and at consolidated level,
complied with Legal Lending Limit (“LLL”) requirements for both related parties and third
parties.
Employee loans are loans given to Bank’s employees with interest rate at 4% per annum
for housing loans, motor vehicle loans, and loans for other purposes and the terms
between 8 years to 20 years. Repayment of principal and interest which will be effected
through monthly salary deductions. The difference between the rate and market rate will
be recognised as subsidy and recorded as other assets, also amortised over the life of the
loans.
Weighted average effective interest rates per annum of loans receivable were as follows:
2019 2018
As of 31 December 2019, the ratio of gross non-performing loan (“NPL”) and net NPL was
1.34% and 0.47% (2018: 1.41% and 0.45%), which was calculated based on prevailing
Bank Indonesia Regulations.
Information on the classification and fair value of loans receivable is disclosed in Note 38.
Information on the details of loans receivable by geographic region is disclosed in Note
42. Information on the maturity of loan receivables is disclosed in Note 44.
2019 2018
Consumer financing receivables
- Self-financing by Subsidiaries 10,361,580 6,708,817
- Share in joint financing with related
party without recourse 6,462,450 6,538,859
Less:
Allowance for impairment losses (473,097) (364,028)
Total consumer financing receivables - net 10,532,424 7,613,709
Contractual interest rates per annum for consumer financing during 2019 and 2018 were
6.50% - 31.99% and 6.13% - 32.75%, respectively.
The Subsidiaries extend consumer financing contracts for 4 (four) wheel vehicles with terms
ranging from 3 (three) months to 6 (six) years, while consumer financing contracts for 2 (two)
wheel vehicles ranging from 1 (one) year to 4 (four) years.
The movement in the allowance for impairment losses on consumer financing receivables
was as follows:
2019 2018
Balance, beginning of year (364,028) (377,520)
Addition of allowance during the year (398,196) (286,436)
Written-off during the year 289,127 299,928
Balance, end of year (473,097) (364,028)
Writen-off consumer financing receivables were receivables which overdue for more than 150
(one hundred and fifty) days for 4 (four) wheels vehicles and more than 180 (one hundred
and eighty) days for 2 (two) wheels vehicles. The write-offs are execute based on
management case by case assessment.
The consumer financing receivables are secured by the related certificates of ownership
(“BPKB”) of the vehicles financed by the Subsidiaries.
Management believes that the allowance for impairment losses is adequate to cover possible
losses arising from uncollectible consumer financing receivables.
Information on the classification and fair value of consumer financing receivables is disclosed
in Note 38. Information on the maturity of consumer financing receivables is disclosed in Note
44.
The details of investment securities by type and currency as of 31 December 2019 and 2018
were as follows:
2019
Unamortised Allowance for
premium Unrealised impairment
Description Nominal amount (discount) (loss) gain losses Carrying value
Rupiah
Held-to-maturity:
Government bonds,
non-recapitalisation 3,461,041 87,061 - - 3,548,102
Certificates of Bank Indonesia 34,111 (76) - - 34,035
Sharia Certificates of
Bank Indonesia 310,000 - - - 310,000
Sukuk 10,937,381 (19,415) - - 10,917,966
Mutual fund units 50,000 - - (500) 49,500
Corporate bonds 1,007,000 (260,000) - - 747,000
Medium-term notes 15,000 - - - 15,000
Money market securities 100,000 - - (1,000) 99,000
Others 19,738 - - - 19,738
Available-for-sale:
Government bonds,
non-recapitalisation 15,769,089 255,484 408,173 - 16,432,746
Certificates of Bank Indonesia 4,055,181 (26,682) 4,453 - 4,032,952
Sharia Government
Treasury Bills 80,357 (747) (65) - 79,545
Sukuk of Bank Indonesia 294,132 - 205 - 294,337
Sukuk 45,794,534 351,170 714,726 (2,763) 46,857,667
Mutual fund units 14,271,353 30,566 1,234,189 (4,558) 15,531,550
Corporate bonds 15,081,944 (50,268) (21,442) - 15,010,234
Medium-term notes 150,000 - 1,275 - 151,275
Investment in shares 702,174 - - (58,646) 643,528
Others 74,833 - (149) - 74,684
Foreign currencies
Held-to-maturity:
Government bonds,
non-recapitalisation 319,235 5,082 - (132) 324,185
Sukuk 41,647 (393) - - 41,254
Available-for-sale:
Government bonds,
non-recapitalisation 1,513,193 (2,220) 62,211 - 1,573,184
Bank Indonesia Treasury Bills 26,099,100 (189,995) 416 - 25,909,521
Sukuk 180,611 (11,512) 15,558 - 184,657
Corporate bonds 97,178 (384) 4,251 - 101,045
Investment in shares 2,821 - - (2,821) -
Total investment
securities 140,461,653 167,671 2,423,801 (70,420) 142,982,705
The details of investment securities by type and currency as of 31 December 2019 and 2018
were as follows: (continued)
2018
Unamortised Allowance for
premium Unrealised impairment
Description Nominal amount (discount) (loss) gain losses Carrying value
Rupiah
Held-to-maturity:
Government bonds,
non-recapitalisation 3,419,041 120,859 - - 3,539,900
Sharia Certificates of
Bank Indonesia 170,000 - - - 170,000
Sukuk 8,504,381 20,944 - - 8,525,325
Medium-term notes 15,000 - - - 15,000
Corporate bonds 567,000 (2) - (765) 566,233
Money market securities - 140,000 - - 140,000
Available-for-sale:
Government bonds,
non-recapitalisation 12,874,257 163,665 (172,696) - 12,865,226
Sharia Government
Treasury Bills 900,000 (5,748) 798 - 895,050
Sukuk 30,793,582 (147,591) (285,157) (3,066) 30,357,768
Mutual fund units 13,095,081 - 747,422 (4,519) 13,837,984
Corporate bonds 14,414,290 (91,378) (508,641) - 13,814,271
Medium-term notes 450,000 (46) 761 - 450,715
Investment in shares 643,245 - - (36,966) 606,279
Foreign currencies
Held-to-maturity:
Government bonds,
non-recapitalisation 330,839 7,101 - (143) 337,797
Sukuk 503,300 1,484 - - 504,784
Medium-term notes 71,913 98 - (43,190) 28,821
Available-for-sale:
Government bonds,
non-recapitalisation 1,567,420 (990) 45,240 - 1,611,670
Bank Indonesia Treasury Bills 20,060,100 (74,533) (2,119) - 19,983,448
Sukuk 589,723 (16,050) 10,390 - 584,063
Corporate bonds 244,460 (698) 2,567 - 246,329
Investment in shares 2,809 - - (2,809) -
Total investment
securities 109,216,441 117,115 (161,435) (91,458) 109,080,663
As of 31 December 2019, investment securities include government bonds with carrying value
amounting to Rp 120,173 (nominal amount of Rp 117,978), which according to the
agreements on 13 March 2020 and 17 October 2023, the Bank is required to repurchase the
respective government bonds. Total liabilities at carrying value (“securities sold under
agreements to repurchase”) in the consolidated statements of financial position as of
31 December 2019 amounting to Rp 113,249.
As of 31 December 2018, investment securities include government bonds with carrying value
amounting to Rp 52,542 (nominal amount of Rp 50,345), which according to the agreements
on 17 October 2023, the Bank is required to repurchase the respective government bonds.
Total liabilities at carrying value (“securities sold under agreements to repurchase”) in the
consolidated statements of financial position as of 31 December 2018 amounting to
Rp 48,111.
Management believes that changes of interest rate will have no significant impact to the fair
value of those investment securities. The balance of available-for-sale securities reclassified
from held-to-maturity as of 31 December 2019 and 2018 were Rp nil and Rp 926,049,
respectively.
The detail of investment in mutual funds owned by the Group by name and total units owned
as of 31 December 2019 and 2018 are as follows:
2019 2018
Total Carrying Total Carrying
Investment in mutual funds units amount units amount
Reksa Dana Terproteksi Schroders IDR
Income Plan V 1,000 1,081,485 1,000 1,020,505
Reksa Dana Terproteksi Trimegah
Terproteksi Dana Berkala 5 950 992,919 - -
Reksa Dana Tram Pundi Kas 2 733 979,184 500 630,573
Reksa Dana Danareksa Gebyar Dana
Likuid II 503 716,364 376 504,811
Reksa Dana Batavia Dana Kas Gebyar 493 613,946 285 335,536
Reksa Dana Bahana Revolving Fund 424 603,456 242 325,064
Reksa Dana Schroder Money Market Fund 423 583,524 236 307,966
Reksa Dana Mandiri Dana Optima 382 553,977 168 229,950
Reksa Dana Terproteksi Bahana Centrum
Protected Fund 192 500 505,887 - -
Reksa Dana Terproteksi Batavia Proteksi
Maxima 8 500 505,664 - -
Reksa Dana Terproteksi Mandiri Seri 173 490 505,262 - -
Reksa Dana Terproteksi Danareksa Proteksi 64 500 502,133 - -
Reksa Dana Terproteksi Syailendra Capital
Protected Fund 30 451 478,730 500 508,114
Reksa Dana Terproteksi Panin Proteksi
2022 462 464,645 500 502,832
Reksa Dana Terproteksi Panin Terproteksi
2024 445 449,662 - -
Reksa Dana Terproteksi Bahana Centrum
Protected Fund 158 432 441,918 600 593,846
Reksa Dana Terproteksi Mandiri Seri 199 420 427,890 - -
Reksa Dana Terproteksi Emco XVII 405 422,650 405 414,602
Reksa Dana Terproteksi Trimegah
Terproteksi Dana Berkala 3 373 388,909 700 706,917
Reksa Dana Terproteksi Batavia Proteksi
Cemerlang 60 303 313,254 378 380,335
Reksa Dana Terproteksi Bahana Centrum
Protected Fund 156 297 299,128 500 488,562
Reksa Dana Terproteksi Aberdeen
Standard Proteksi 1 300 298,731 - -
Reksa Dana Terproteksi Batavia Proteksi
Ultima 2 293 295,853 500 495,631
Reksa Dana Terproteksi Danareksa
Proteksi 56 259 261,607 450 442,691
Reksa Dana Terproteksi Danareksa
Proteksi 44 222 228,491 352 354,145
Reksa Dana Terproteksi Mandiri Seri 157 217 222,286 500 496,105
Reksa Dana Terproteksi Schroder IDR
Income Plan IV 218 216,294 350 334,787
Reksa Dana BNP Paribas Obligasi Berlian 200 211,210 200 201,376
Reksa Dana Terproteksi Samuel Aset
Manajemen Dana Obligasi Terproteksi 7 200 211,043 200 203,091
The detail of investment in mutual funds which owned by the Group by name and total units
owned as of 31 December 2019 and 2018 are as follows: (continued)
2019 2018
Total Carrying Total Carrying
Investment in mutual funds (continued) units amount units amount
Reksa Dana Terproteksi BNP Paribas
Gemilang 2 200 204,937 - -
Reksa Dana Terproteksi Trimegah
Terproteksi Dana Berkala 2 191 198,289 340 346,307
Reksa Dana Terproteksi Bahana E Optima
Protected Fund 122 178 182,230 333 332,152
Reksa Dana Syariah Trimegah Kas Syariah 130 150,215 138 150,706
Reksa Dana Terproteksi Mandiri Seri 82 111 112,364 319 317,343
Reksa Dana Terproteksi Emco XV 104 107,010 300 302,952
Reksa Dana Schroder Prestasi Gebyar
Indonesia II 38 100,403 38 89,123
Reksa Dana Terproteksi BNP Paribas
Gemilang 85 92,875 80 79,706
Reksa Dana Panin Gebyar Indonesia II 37 82,465 37 73,712
Reksa Dana Danareksa Gebyar Indonesia II 36 80,313 36 71,510
Reksa Dana Nikko Gebyar Indonesia Dua 34 76,113 34 69,538
Reksa Dana Syariah Mandiri Pasar Uang
Syariah 67 75,143 142 150,913
Reksa Dana Syariah Pasar Uang PNM Falah 2 49 50,157 - -
Reksa Dana Syariah Panin Dana Likuid
Syariah 46 50,088 48 50,001
Reksa Dana Syariah Trimegah Kas Syariah 2 50 50,043 50 50,213
Reksadana Syariah Penyertaan Terbatas
PNM Pembiayaan Mikro BUMN Seri III 50 50,000 - -
Reksa Dana Syariah Pool Advista Pasar
Uang Syariah 30 30,094 - -
Reksa Dana Ashmore Dana Obligasi
Nusantara 17 25,783 17 23,877
Reksa Dana Syariah Majoris Pasar Uang Syariah
Indonesia 22 25,053 - -
Reksa Dana Syariah Lautandhana Pasar
Uang Syariah 25 25,014 - -
Reksadana BNP Paribas Pasar Uang
Syariah 10 10,199 - -
Reksa Dana Sucorinvest Money Market
Fund 7 10,081 - -
Reksa Dana Syailendra Dana Kas 7 10,068 - -
Reksa Dana Bahana Dana Likuid 6 10,068 - -
Reksa Dana Syariah Majoris Sukuk Negara
Indonesia 1 1,001 - -
Reksa Dana Terproteksi Mandiri seri 46 - - 487 500,425
Reksa Dana Terproteksi Danareksa
Proteksi 28 - - 500 509,315
Reksa Dana Terproteksi Batavia Proteksi
Cemerlang 33 - - 274 279,054
Reksa Dana Terproteksi Trimegah
Terproteksi Dana Berkala - - 500 512,329
Reksa Dana Terproteksi Panin 2021 - - 400 403,908
Reksa Dana Syariah Danareksa Seruni
Pasar Uang Syariah - - 50 50,009
Reksa Dana BNP Paribas Prima II - - 1 1,971
15,586,108 13,842,503
Less:
Allowance for impairment losses (5,058) (4,519)
The detail of investment in shares owned by the Bank as of 31 December 2019 and 2018
are as follows:
a. Based on counterparties:
2019 2018
Related party 29,117 26,350
Third party 675,878 619,704
Total investment in shares 704,995 646,054
Less: Allowance for impairment losses (61,467) (39,775)
Total investment in shares - net 643,528 606,279
2019 2018
Nature of Percentage of Carrying Percentage of Carrying
Company Name business ownership amount ownership amount
*) Effective since 1 February 2019, PT Bank Tabungan Pensiunan Nasional and PT Bank Sumitomo Mitsui Indonesia have merged and change the name
to PT Bank BTPN Tbk. The Bank’s ownership of PT Bank BTPN Tbk became 1.02% with carrying amount of Rp 297,085.
The detail of investment in shares owned by the Bank as of 31 December 2019 and 2018
are as follows: (continued)
c. Based on collectibility of Bank Indonesia:
2019 2018
Current 701,764 642,635
Loss 3,231 3,419
Total investment in shares 704,995 646,054
Less: Allowance for impairment losses (61,467) (39,775)
Total investment in shares - net 643,528 606,279
The weighted average effective interest rates per annum for investment securities were as
follows:
2019 2018
Foreign Foreign
Rupiah (%) currencies (%) Rupiah (%) currencies (%)
Held-to-maturity:
Government bonds 6.91 4.81 6.97 4.80
Sharia Certificates of Bank Indonesia 6.61 - 5.61 -
Corporate bonds 8.32 - 8.58 -
Medium-term notes 7.65 2.68 6.99 3.14
Others 6.38 - - -
Available-for-sale:
Government bonds 7.18 5.14 6.99 5.32
Certificates of Bank Indonesia 6.73 - - -
Bank Indonesia Treasury Bills - 2.47 - 2.37
Sharia Government Treasury Bills 6.02 - 6.10 -
Corporate bonds 8.14 4.59 8.37 3.44
Medium-term notes 8.74 - 9.02 -
Others 9.08 - - -
The movement of allowance for impairment losses of investment securities for the years
ended 31 December 2019 and 2018 was as follows:
2019
Collective impairment losses Individual impairment losses
Foreign Foreign
Rupiah currencies Sub-total Rupiah currencies Sub-total Total
The movement of allowance for impairment losses of investment securities for the years
ended 31 December 2019 and 2018 was as follows: (continued)
2018
Collective impairment losses Individual impairment losses
Foreign Foreign
Rupiah currencies Sub-total Rupiah currencies Sub-total Total
Balance, beginning of year (46,133) (2,897) (49,030) (308,445) (162,826) (471,271) (520,301)
Reversal (addition) of allowance
during the year 818 2,715 3,533 188,445 (1,921) 186,524 190,057
Write-offs during the year - - - 120,000 125,910 245,910 245,910
Exchange rate difference - 1 1 - (7,125) (7,125) (7,124)
Management believes that the balance of allowance for impairment losses provided was
adequate to cover possible losses on uncollectible investment securities.
The movement of unrealised gains (losses) from the change in fair value of available-for-
sale investment securities was as follows:
2019
Foreign
Rupiah currencies Total
Balance, beginning of year - before deferred income tax (216,788) 56,078 (160,710)
Addition of unrealised gains
during the year - net 2,686,431 32,864 2,719,295
Realised gains during the year - net (129,606) (3,979) (133,585)
Exchange rate difference - (2,526) (2,526)
2018
Foreign
Rupiah currencies Total
Balance, beginning of year - before deferred income tax 1,495,748 159,785 1,655,533
Addition of unrealised losses
during the year - net (1,725,665) (109,959) (1,835,624)
Realised losses/(gains) during the year - net 13,129 (1,433) 11,696
Exchange rate difference - 7,685 7,685
The following table represents the summary of ratings and credit rating companies of
Bank’s investment securities as of 31 December 2019 and 2018:
2019 2018
Rating Rating Agency Rating Rating Agency
Information on the classification and fair value of investment securities is disclosed in Note
38. Information on the maturity of investment securities is disclosed in Note 44.
2019 2018
As of 31 December 2019 and 2018, prepaid expenses for related parties is amounting to
Rp 211,012 and Rp 224,409, respectively (Note 48).
Acquisition cost/
revaluation amount
Direct ownership
Land 12,482,110 128,167 (12,670) 177,916 770,369 13,545,892
Buildings 4,948,467 34,941 (4,409) 319,137 - 5,298,136
Office furnitures, fixtures,
and equipments 10,635,392 2,261,746 (1,232,619) 1,044 - 11,665,563
Motor vehicles 58,446 16,604 (11,840) - - 63,210
Construction in progress 1,328,213 584,551 (113,840) (498,097) - 1,300,827
Leased assets 162 - (162) - - -
Accumulated depreciation
Direct ownership
Buildings (1,774,145) (215,371) 1,168 - - (1,988,348)
Office furnitures, fixtures,
and equipments (8,311,909) (1,366,143) 677,846 - - (9,000,206)
Motor vehicles (29,673) (10,692) 7,592 - - (32,773)
Leased assets (162) - 162 - - -
*) Included in additions of fixed assets is beginning balance of new acquired Subsidiary amounting to Rp 32,827.
2018
Beginning Ending
balance Additions Deductions Reclassifications Revaluations balance
Acquisition cost/
revaluation amount
Direct ownership
Land 10,208,494 17,166 (1,049) 183,286 2,074,213 12,482,110
Buildings 4,476,275 299,163 (3,818) 176,847 - 4,948,467
Office furnitures, fixtures,
and equipments 9,695,534 1,758,991 (861,003) 41,870 - 10,635,392
Motor vehicles 55,432 14,457 (11,443) - - 58,446
Construction in progress 1,509,473 505,086 (284,343) (402,003) - 1,328,213
Leased assets 4,212 - (4,050) - - 162
Accumulated depreciation
Direct ownership
Buildings (1,527,640) (247,273) 768 - - (1,774,145)
Office furnitures, fixtures,
and equipments (7,522,050) (1,296,141) 506,282 - - (8,311,909)
Motor vehicles (28,754) (8,735) 7,816 - - (29,673)
Leased assets (2,027) (237) 2,102 - - (162)
Fixed asset on construction process as of 31 December 2019 and 2018 were as follows:
2019 2018
Estimated percentage of the asset completion as of 31 December 2019 and 2018 were at
2% - 100% and 40% - 100%, respectively.
In 2019 and 2018, the Group revalued its fixed assets in land classification using external
independent appraisal, which was performed in accordance with Indonesian Valuation
Standards (SPI 2013), Indonesian Appraisal Code of Conduct (“KEPI”), Bapepam-LK
Regulation No. VIII.C4 regarding “Guidelines for Appraisal and Presentation of Property
Appraisal Reports in the Capital Market” and prevailing rules and regulations.
In 2019, the revaluation was performed by Kantor Jasa Penilai Publik (“KJPP”) Antonius
Setiady & Rekan based on the appraisal report dated 30 October 2019.
In 2018, the revaluation was performed by Kantor Jasa Penilai Publik (“KJPP”) Antonius
Setiady & Rekan based on the appraisal report dated 27 November 2018, 3 January 2019
and 4 January 2019, respectively, KJPP Jimmy Prasetyo & Rekan based on the appraisal
report dated 14 November 2018, KJPP Sudiono, Awaludin & Rekan based on the appraisal
report dated 7 August 2018, and KJPP Hari Utomo & Rekan based on the appraisal report
dated 14 December 2018.
The differences arising on land of revaluation for the years 2019 and 2018 were recorded as
“revaluation surplus of fixed assets” and presented in other comprehensive income amounting
to Rp 765,076 and Rp 2,164,251, respectively. The increase (decrease) of carrying value
arising from revaluation for the years 2019 and 2018 amounting to Rp 5,293 as other operating
income and Rp (90,038) as other operating expenses, respectively, were recorded in the
consolidated profit or loss.
The fair value of land is determined based on market approach by comparing several
comparable land transactions that either have occurred or still in sales offering stage and
adjusting the differences between fair value of land appraised and the comparable data and
list of land price that has been obtained. The value is also affected by the location, property
rights, physical characteristic, utilisation and other comparative elements.
The fair value measurement of the land is categorised as level 2 fair value based on the inputs
to the valuation technique used.
As of 31 December 2019 and 2018, the carrying value of land if the land was recorded using
cost model amounting to Rp 3,827,328 and Rp 3,600,620, respectively.
As of 31 December 2019 and 2018, there were no significant difference between the fair value
and carrying value of buildings or other fixed assets group.
Other informations
As of 31 December 2019 and 2018, the Bank did not have any fixed assets pledged as
collateral.
2019 2018
Depreciation charged to general and administrative expenses for the years ended 31
December 2019 and 2018 amounting to Rp 1,581,811 and Rp 1,552,386, respectively.
Gain on sale of fixed assets recognised as part of other operating income for the years ended
31 December 2019 and 2018 amounting to Rp 21,668 and Rp 7,935, respectively.
Loss on sale of fixed assets recognised as part of other operating expenses for the years
ended 31 December 2019 and 2018 amounting to Rp 13,552 and Rp 4,432, respectively.
The Bank has insured its fixed assets (excluding land rights) to cover the possible losses from
fire, theft and natural disaster with a total coverage of Rp 13,193,888 as of
31 December 2019, and Rp 19,001,922 as of 31 December 2018. Management believes that
the insurance coverage is adequate to cover possible losses from such risks.
As of 31 December 2019 and 2018, the cost of fully depreciated fixed assets that were still in
use amounting to Rp 6,925,863 and Rp 5,923,843, respectively.
As of 31 December 2019 and 2018, the Bank has no fixed assets, which were no temporer
and no longer used but classified as available-for-sale.
2019 2018
Software 1,945,951 1,615,310
Goodwill (Note 4) 855,830 167,625
Total intangible assets 2,801,781 1,782,935
Less: Amortisation of software (1,424,329) (1,103,604)
Total intangible assets - net 1,377,452 679,331
2019 2018
Rupiah:
Accrued interest income 4,304,511 3,571,534
Transactions related to ATM and credit card 3,824,093 6,265,176
Foreclosed assets 1,036,258 536,754
Receivables from insurance transactions 287,556 218,062
Receivables from customer transactions 166,736 213,234
Abandoned properties 26,020 36,675
Unaccepted bills receivable 2,193 23,993
Others 3,180,764 2,202,937
12,828,131 13,068,365
Foreign currencies:
Accrued interest income 182,985 140,890
Unaccepted bills receivable 38,403 66,258
Receivables from insurance transactions 9,153 8,151
Transactions related to ATM and credit card 2,443 2,148
Others 90,161 86,919
323,145 304,366
Receivables related to ATM and credit card transactions consist of receivables arising from
ATM transactions within ATM Bersama, Prima and Link network as well as receivables from
Visa and Master Card for credit card transactions.
Accrued interest income consists of interest income from the placement, marketable
securities, government bonds, loans, and assets from sharia transactions.
Receivables from customer transactions represent receivables arising from the Subsidiaries’
securities trading transactions.
Unaccepted bills receivable represent unaccepted export bills receivables from customer due
to export import transactions.
Others mainly consist of interoffice accounts, various form of receivables from transaction with
third parties, including clearing transactions and others.
2019 2018
Management believes that the allowance for impairment losses is adequate to cover any loss
possibility due to uncollectible other assets.
2019 2018
Foreign Foreign
Rupiah currencies Total Rupiah currencies Total
Demand deposits:
Related parties 717,985 125,743 843,728 781,340 81,318 862,658
Third parties 162,600,583 21,473,702 184,074,285 145,472,456 20,486,839 165,959,295
Savings:
Related parties 71,299 44,528 115,827 72,417 836,628 909,045
Third parties:
Tahapan 312,099,890 - 312,099,890 286,223,426 - 286,223,426
Tapres 8,646,250 - 8,646,250 8,076,023 - 8,076,023
Tabunganku 4,157,508 - 4,157,508 3,184,609 - 3,184,609
Tahapan Xpresi 5,873,736 - 5,873,736 3,101,824 - 3,101,824
Tahapan Berjangka 1,556,601 - 1,556,601 1,345,910 - 1,345,910
Simpanan Pelajar 1,152 - 1,152 1,326 - 1,326
BCA Dollar - 13,183,258 13,183,258 - 13,339,638 13,339,638
Time deposits:
Related parties 349,363 17,985 367,348 492,264 225,223 717,487
Third parties 153,765,993 14,294,492 168,060,485 132,968,872 13,121,904 146,090,776
As of 31 December 2019 and 2018, the Bank did not have balances of deposits from
other banks from related party.
c. The weighted average effective interest rates per annum for deposits from customers
and other banks were as follows:
2019 2018
Foreign Foreign
Rupiah currencies Rupiah currencies
(%) (%) (%) (%)
Information on the classification and fair value of deposits from customers and other
banks is disclosed in Note 38. Information on the maturity of deposits from customers and
other banks is disclosed in Note 44.
a. Prepaid tax
2019 2018
b. Tax payable
2019 2018
1,635,469 1,165,336
c. Tax expenses
2019 2018
Current tax:
Current year
Bank 7,562,007 6,005,115
Subsidiaries 641,179 604,281
8,203,186 6,609,396
Deferred tax:
Origination of temporary differences
Bank (471,106) 225,255
Subsidiaries (13,056) 19,753
(484,162) 245,008
7,719,024 6,854,404
d. In accordance with Article 2 of Government Regulation No. 56 Year 2015 regarding the
Guidelines on the Implementation and Supervision on the Tariff Reduction for Domestic
Tax Payers in the form of Public Companies, signed by the President of Republic
Indonesia on 3 August 2015, tax payers can receive a reduction of 5% (five percent)
lower than income tax rate for a domestic tax payer as stipulated by Tax Law, if the
company fulfills the following criteria:
1. The public owned 40% (forty percent) or more of the total paid up shares and those
shares are owned by at least 300 (three hundred) parties.
2. Each party can only own less than 5% (five percent) of total paid-up shares.
3. The tax payer should fulfill the above mentioned criteria at least within 6 (six) months
(183 (one hundred and eighty three) calendar days) in 1 (one) fiscal year.
The tax payers should attach the declaration letter from Securities Administration
Agency (“Biro Administrasi Efek”) to the annual income tax return of the tax payers with
the form X.H.1-2 as provided in Decision Letter of the Chairman of Capital Market and
Financial Institution Supervisory Agency (“Bapepam-LK”) No. KEP-669/BL/2012 dated
13 December 2012 for the respective fiscal year.
On 6 January 2020 and 7 January 2019, the Bank received a declaration letter from the
Securities Administration Agency for the fulfillment of the above criteria for fiscal year
2019 and 2018, respectively.
e. The reconciliation of consolidated accounting income before tax and taxable income
of the Bank was as follows:
2019 2018
e. The reconciliation of consolidated accounting income before tax and taxable income
of the Bank was as follows: (continued)
2019 2018
f. The reconciliation between consolidated accounting income before tax multiplied by the
maximum tax rate and income tax expense was as follows:
2019 2018
g. The calculation of current tax and income tax payable were as follows:
2019 2018
Taxable income:
Bank 37,810,031 30,025,575
Subsidiaries 2,564,716 2,417,124
40,374,747 32,442,699
Current tax:
Bank 7,562,007 6,005,115
Subsidiaries 641,179 604,281
8,203,186 6,609,396
Prepaid taxes:
Bank (6,560,489) (5,332,922)
Subsidiaries (607,647) (533,829)
(7,168,136) (5,866,751)
Income tax payable:
Bank 1,001,518 672,193
Subsidiaries 33,532 70,452
1,035,050 742,645
Annual corporate income tax return for fiscal year 2019 has yet been submitted. Taxable
income results from above reconciliation is the basis in filling the Bank’s Annual Tax
Return (“SPT”) of Corporate Income Tax for the year ended 31 December 2019.
The calculations of income tax for the year ended 31 December 2018 conform to the
Bank’s Annual Tax Returns (“SPT”).
h. The significant items of deferred tax assets and liabilities as of 31 December 2019
and 2018 were as follows:
*) Included in recognised in current year profit or loss balance is beginning balance of new acquired Subsidiary amounting to Rp 1,600.
Deferred tax assets - net (brought forward) 2,925,098 471,106 (441,968) 2,954,236
Subsidiary:
PT BCA Finance 34,263 5,101 (5,121) 34,243
PT BCA Sekuritas 2,783 775 46 3,604
PT Bank BCA Syariah 13,316 4,974 79 18,369
PT Asuransi Umum BCA 44,917 11,029 (38) 55,908
PT BCA Multi Finance (previously
PT Central Santosa Finance) 120,566 (8,105) 3,108 115,569
PT Central Capital Ventura 2,413 624 8 3,045
PT Asuransi Jiwa BCA 4,310 258 (5,252) (684)
*) Included in recognised in current year profit or loss balance is beginning balance of new acquired Subsidiary amounting to Rp 1,600.
Subsidiary:
PT BCA Finance 34,283 2,086 (2,106) 34,263
PT BCA Sekuritas 3,523 (317) (423) 2,783
PT Bank BCA Syariah 13,639 6,482 (6,805) 13,316
PT Asuransi Umum BCA 34,934 9,551 432 44,917
PT Central Santosa Finance 121,817 3,838 (5,089) 120,566
PT Central Capital Ventura - 2,431 (18) 2,413
PT Asuransi Jiwa BCA 44,013 (43,134) 3,431 4,310
Included in total deferred tax asset and liability of the Group were deferred tax asset and
liability arising from unrealised (loss) gain from change in fair value of available-for-sale
investment securities (see Note 15) amounting to Rp (477,627) and Rp (5,975) as of
31 December 2019, and Rp 31,814 and Rp (656) as of 31 December 2018. Moreover,
included in total deferred tax asset of the Bank was deferred tax asset arising from
unrealised (loss) gain from change in fair value of available-for-sale placements with Bank
Indonesia and other banks (see Note 8) amounting to Rp (3,171) and Rp 774 as of
31 December 2019 and 2018, respectively.
Management believes that total deferred tax assets arising from temporary differences are
probable to be realised in the future years.
i. Under the taxation laws of Indonesia, the Group in Indonesia calculate, pay and report
individual company tax return (submission of consolidated income tax computation is not
allowed) on the basis of self-assessment. The tax authorities may assess or amend taxes
within the statute of limitations, under prevailing regulations.
j. The Group tax positions may be challenged by the tax authorities. Management vigorously
defends the Group tax positions which are believed to be grounded on sound technical
basis, in compliance with the tax regulations. Accordingly, management believes that
the accruals for tax liabilities are adequate for all open tax years based on the
assessment of various factors, including interpretations of tax law, other tax provisions and
prior experience. This assessment relies on estimates and assumptions and may involve
judgement about future events. New information may become available that causes
management to change its judgement regarding the adequacy of existing tax liabilities.
Such changes to tax liabilities will impact tax expense in the period in which such
determination is made.
k. Other Information
On 18 July 2017, the Bank received tax audit result notice for fiscal year 2016. For the tax
examination for fiscal year 2016, Directorate General of Taxation (DGT) through Tax
Assessment Letter (“SKP”) and Tax Collection Letter (“STP”) dated 11 July 2019, has
determined shortfall of tax payment with detail as follows:
The Bank has not filed objection on tax finding amounting to Rp 185 billion and has been
paid on 9 August 2019.
Management believes that objection filed by the Bank has been in accordance with
applicable tax regulations.
On 10 October 2019, the Bank filed an appeal of SKP through letter No. 556/DIR/2019 to
568/DIR/2019. To fulfill the requirement of tax appealing, Bank has paid amounting to Rp
6 billion and Rp 546 billion to State Treasury on 9 August 2019 and 9 October 2019, and
recorded as other assets as at 31 December 2019.
On 27 November 2018, the Bank received tax audit result notice for fiscal year 2017. Up
to the report date, the tax audit for fiscal year 2017 is still on going.
As of 31 December 2019 and 2018, the outstanding balance of bonds payable related to
bonds issued were as follows:
2019 2018
Nominal value:
BCA Finance Continuous Bonds II Phase II - 240,000
BCA Finance Continuous Bonds III Phase I 1,355,000 -
1,355,000 240,000
Less:
Deferred bonds issuance costs - net (7,477) (265)
Total - net 1,347,523 239,735
Amortisation of bonds issuance costs
charged to profit or loss 1,224 1,237
As at 31 December 2019, the Subsidiary has bonds payable that will be matured within 12
(twelve) months amounting to Rp 762,000 (2018: Rp 240,000).
BCA Finance Continuous Bonds II - Phase II were offered at nominal value. Interest will be
paid on a quarterly basis based on interest payment due date. The first interest payment was
made on 21 September 2016 and the final interest payment will be with the repayment of the
principal of each series of bonds.
The Subsidiary entered into a Trusteeship Agreement with PT Bank Mega Tbk (acts as the
Bond’s Trustee) for BCA Finance Continuous Bonds II - Phase II Year 2016 based on the
Trusteeship Agreement No. 41 dated 6 June 2016 which was made before Satria Amiputra
A., S.E., Ak., S.H., M.M., M.Ak., M.Ec.Dev, M.H., M.Kn., Notary in Jakarta.
BCA Finance Continous Bonds II - Phase II Series A and Series B were repaid on 1 July 2017
and 20 June 2019, respectively.
As of 31 December 2018, BCA Finance Continuous Bonds II - Phase II Series B was rated
at idAAA by Pefindo and AAA (idn) by Fitch.
BCA Finance Continuous Bonds III - Phase I were offered at nominal value. Interest will be
paid on a quarterly basis based on interest payment due date. The first interest payment was
made on 5 February 2020 and the final interest payment will be with the repayment of the
principal of each series of bonds.
The Subsidiary entered into a Trusteeship Agreement with PT Bank Rakyat Indonesia
(Persero) Tbk (acts as the Bond’s Trustee) for BCA Finance Continuous Bonds III - Phase I
Year 2019 based on the Trusteeship Agreement No. 14 dated 12 August 2019 which was
made before Fathiah Helmi, SH., Notary in Jakarta.
As of 31 December 2019, BCA Finance Continuous Bonds III - Phase I were rated at idAAA
by Pefindo and AAA(idn) by Fitch.
The Trusteeship Agreement provides several negative covenants that should be complied by
the Subsidiary that, among others, prior to the repayment of the bonds payable, the
Subsidiary, without the written consent from the Trustee, is not allowed to transfer, pledge
and/or mortgage over all or any of the present or future assets of the Subsidiary, merge and/or
amalgamate, take over business, make changes in the articles of association regarding the
changes of the purpose and objective in the Subsidiary’s business, and grant any credit or
make investment in other parties other than in the ordinary course of the business.
Total principal and interest of bonds have been paid in accordance with the respective bonds’
maturity date.
As of 31 December 2019 and 2018, the Subsidiary was in compliance with covenants in
relation to the bonds payable agreements and complied with all the requirements mentioned
in Trusteeship Agreement.
All of the Subsidiary’s continuous bonds III - Phase I year 2019 are not be guaranteed with
specific collateral, but rather with all the Subsidiary’s assets.
All of the Subsidiary’s bonds payable are collateralised by the fiduciary transfer of consumer
financing receivables amounting to Rp 126,125 (see Note 14) as of 31 December 2018.
Information on the classification and fair value of debt securities issued is disclosed in Note
38. Information on the maturity of debt securities issued is disclosed in Note 44.
23. BORROWINGS
2019 2018
Foreign currencies:
Malayan Banking Berhad Co. - Singapore 69,399 -
United Overseas Bank - Hongkong - 71,922
2,331,895 2,020,567
(3) Others:
Foreign currencies 398 72,331
398 72,331
Total borrowings 2,332,870 2,093,475
The weighted average effective interest rates per annum for borrowings were as follows:
2019 2018
Rupiah liquidity loans from Bank Indonesia represent credit facility obtained by the Bank
as a national private bank in Indonesia, to be distributed to qualified Indonesian debtors
under the loan facility program.
MUFG Bank, Ltd. - Indonesian Branch **) USD 60,000,000 USD 60,000,000 14-Sep-2019*) 14-Sep-2019
As of 31 December 2019 and 2018, these bank loans were secured by consumer
financing receivables amounting to Rp 1,178,714 and Rp 1,671,021 (see Note 14).
All loan agreements above are include certain convenants which are normally required
for such credit facilities, such as limitations to initiate merger or consolidation with other
parties, obtain loans from other parties except loans obtained in the normal course of
business, or changes its capital structure and/or Articles of Association without
notification to/prior written approval from the creditors and maintenance of certain
agreed financial ratios.
1. Debt to Equity Maximum 10 times < 1 time Maximum 10 times < 1 time
2. Receivable to Total Assets Minimum 40% 88.49% Minimum 40% 83.03%
3. Current ratio Minimum 1.1 times 1.75 times Minimum 1.1 times 1.68 times
4. Non performing loans (NPL) Maximum 5% 2.79% Maximum 5% 3.52%
of total receivables of total receivables
The range of contractual interest rates for borrowings from other banks was as follows:
2019 2018
(3) Others
Information on the classification and fair value of borrowings is disclosed in Note 38.
Information on the maturity of borrowings is disclosed in Note 44.
2019 2018
Rupiah:
Liabilities related to ATM and credit card transactions 2,697,038 5,124,346
Unearned revenue 2,007,510 1,910,087
Liabilities to policyholders 1,420,687 1,084,057
Electronic money 800,108 668,840
Customers transfer transactions 772,759 755,392
Accrued interest expenses 434,749 403,717
Security deposits 119,182 121,983
Liabilities from customer transactions 115,636 40,414
Liabilities from insurance transactions 38,746 17,673
Others 4,839,973 4,191,124
13,246,388 14,317,633
Foreign currencies:
Customers transfer transactions 530,475 398,209
Unearned revenue 88,896 111,810
Security deposits 69,515 53,782
Accrued interest expenses 35,156 33,331
Liabilities from insurance transactions 4,826 6,480
Others 47,113 104,577
775,981 708,189
Total accruals and other liabilities 14,022,369 15,025,822
Liabilities related to ATM and credit card transactions consist of liabilities on ATM transactions
within ATM Bersama, Prima and Link, and liabilities to Visa and Master Card for credit card
transactions.
Accrued interest expenses consist of accrued interest from deposits from customers and other
banks, derivatives, borrowings, debt securities issued, securities sold under repurchase
agreement and subordinated obligation.
Liabilities from customer transactions represent liabilities of subsidiary for trading securities
transactions, which consist of liabilities to PT Kliring Penjaminan Efek Indonesia (KPEI)
related to purchase of securities transactions and deposits rendered by Subsidiary, and
liabilities from customer transactions related to selling of securities transactions that will be
matured in a short period, usually in 2 (two) days from date of trading.
Electronic money represent liabilities of the Bank from cash deposited by customers
electronically and not considered as deposits as stipulated in banking laws.
Liabilities from insurance transactions was liabilities of subsdiary for reinsurance payables,
coinsurance payable and claim in process.
2019 2018
Bank Central Asia Effective date No: S-03825/ Rp 435,000 7 Years 5 July 2025 7.75%
Continuous 26 June 2018 BEI.PP2/07-2018
Subordinated Issued date
Bonds I Phase I 5 July 2018
Year 2018 -
Series A
Bank Central Asia Effective date No: S-03825/ Rp 65,000 12 Years 5 July 2030 8.00%
Continuous 26 June 2018 BEI.PP2/07-2018
Subordinated Issued date
Bonds I Phase I 5 July 2018
Year 2018 -
Series B
Interest of Bank Central Asia Continuous Subordinated Bonds I Phase I Year 2018 - Series A
and B are paid quarterly since the issuance date, with no option of accelerating the
Subordinated Bonds interest payment. The first payment of interest was due on 5 October
2018. Bank Central Asia Continuous Subordinated Bonds I Phase I Year 2018 - Series A and
B can be calculated as supplementary capital (tier 2) based on OJK Regulation No.
11/POJK.03/2016 and to increase collection structure of long term funding. The proceeds from
issuance of Bank Central Asia Continuous Subordinated Bonds I Phase I Year 2018 - Series
A and B will be used to grow the Bank's business, especially for credit expansion.
The trustee of the above subordinated bonds is PT Bank Rakyat Indonesia (Persero) Tbk, a
third party.
The rating of this bonds based on PT Pemeringkat Efek Indonesia (PT Pefindo) rating is as
follows:
2019 2018
Description Rating Rating Rating Rating
Period Period
The Trusteeship Agreement provides several negative covenants that should be complied by
the Bank among others, prior to the repayment of the bonds payable, without the written
consent from the Trustee, the Bank is not allowed to:
a. Pledge majority or all of the Bank's present or future income or assets outside Bank's main
business, except if the actions are performed to meet regulatory requirements or related
with short term liquidity borrowing or related with the Bank's option for recovery plan;
b. Change the Bank main business;
c. Reduce authorised capital and paid-up capital unless if it is performed based on
Government of Indonesia or authority order (include but not limited to BI, OJK, the
Indonesia Finance Ministry and/or other authorities in Indonesian Banking Restructuring
Agency ("IBRA") in accordance with the prevailing laws; and
d. Merger or consolidation with other companies which cause dilution of the Bank.
As of 31 December 2019 and 2018, the Bank was in compliance with the aforementioned
covenants in relation to the issued subordinated debts agreements. Payments of interest had
been done on a timely basis.
The composition of the Bank’s share capital as of 31 December 2019 and 2018 (after stock split,
see Note 1c) were as follows:
2019 2018
Number of shares Total par value Number of shares Total par value
Outstanding shares (issued and fully paid) 24,655,010,000 1,540,938 24,655,010,000 1,540,938
*) The shareholders of PT Dwimuria Investama Andalan are Mr. Robert Budi Hartono and Mr. Bambang Hartono, therefore the ultimate shareholders of the
Bank are Mr. Robert Budi Hartono and Mr. Bambang Hartono.
**) In the composition of shares held by the public, there was 2.49% shares owned by parties affiliated with PT Dwimuria Investama Andalan.
2018
Number of
shares Total par value %
*)
PT Dwimuria Investama Andalan 13,545,990,000 846,624 54.94
Anthoni Salim 434,079,976 27,130 1.76
Commissioners:
Djohan Emir Setijoso 23,100,481 1,444 0.09
Tonny Kusnadi 1,137,939 71 0.01
Directors:
Jahja Setiaatmadja 8,103,902 506 0.03
Eugene Keith Galbraith 1,581,879 99 0.01
Armand W. Hartono 851,213 53 0.00
Suwignyo Budiman 7,407,206 463 0.03
Subur Tan 2,705,481 169 0.01
Henry Koenaifi 957,138 60 0.00
Erwan Yuris Ang 1,191,967 75 0.01
Rudy Susanto 416,193 26 0.00
Lianawaty Suwono 126,279 8 0.00
Santoso 171,140 11 0.00
Inawaty Handoyo 102,667 6 0.00
Vera Eve Lim 17,000 1 0.00
Public shareholders **) 10,627,069,539 664,192 43.11
*) The shareholders of PT Dwimuria Investama Andalan are Mr. Robert Budi Hartono and Mr. Bambang Hartono, therefore the ultimate shareholders of the
Bank are Mr. Robert Budi Hartono and Mr. Bambang Hartono.
**) In the composition of shares held by the public, there was 2.49% shares owned by parties affiliated with PT Dwimuria Investama Andalan.
5,548,977 5,548,977
As of 31 December 2019 and 2018, the Group commitments and contingencies were as follows:
2019 2018
Amount in Amount in
Type of foreign Rupiah foreign Rupiah
Currencies currencies*) equivalent currencies*) equivalent
Commitments
Committed receivables:
Borrowing facilities received
and unused Rupiah 3,023,194 2,595,000
USD 120,000,000 1,665,900 120,000,000 1,725,600
Others,
USD equivalent 399,922 5,552 - -
4,694,646 4,320,600
Committed liabilities:
Unused credit facilities to
customers - committed Rupiah 144,251,023 136,926,268
USD 585,683,844 8,130,756 594,607,585 8,550,457
Others,
USD equivalent 16,019,074 222,385 8,541,891 122,832
152,604,164 145,599,557
Unused credit facilities to
other banks - committed Rupiah 2,455,331 1,260,022
2,455,331 1,260,022
Irrevocable Letters of
Credit facilities to
customers Rupiah 1,939,571 2,688,503
USD 346,560,926 4,811,132 406,756,872 5,849,164
Others,
USD equivalent 132,556,292 1,840,213 127,141,605 1,828,296
8,590,916 10,365,963
163,650,411 157,225,542
*)
Total in full amount.
Contingencies
Contingent receivables:
Bank guarantees received Rupiah 623,876 549,426
623,876 549,426
Interest receivable on
non-performing assets Rupiah 442,893 384,046
USD 2,292,264 31,822 571,000 8,211
Others,
USD equivalent 180,425 2,505 - -
477,220 392,257
1,101,096 941,683
Contingent liabilities:
Bank guarantee issued
to customers Rupiah 13,715,024 12,566,770
USD 139,732,825 1,939,841 180,778,819 2,599,599
Others,
USD equivalent 5,938,961 82,447 5,202,550 74,813
15,737,312 15,241,182
Others Rupiah 78 -
78 -
15,737,390 15,241,182
*)
Total in full amount.
Additional information
As of 31 December 2019 and 2018, the Group had unused credit facilities to customers -
uncommitted amounting to Rp 63,355,677 and Rp 55,587,325, respectively.
As of 31 December 2019 and 2018, the Group had unused credit facilities to other Banks -
uncommitted amounting to Rp 1,861 and Rp 2,353, respectively.
The Bank is a party to various unresolved legal actions, administrative proceedings, and claims
in the ordinary course of its business. It is not possible to predict with certainty whether or not
the Bank will be successful in any of these legal matters or, if not, what the impact might be.
However, the Bank’s management does not expect that the results in any of these proceedings
will have a material adverse effect on the Bank’s results of operations, financial position or
liquidity.
Commitments and contingencies from related parties are disclosed in Note 48.
2019 2018
Interest income
Loan receivable 49,583,414 43,519,187
Investment securities 7,116,277 6,629,504
Consumer financing and investment in finance leases 2,953,510 3,016,494
Placements with Bank Indonesia and other banks 1,321,761 940,923
Securities purchased under agreements to resell 1,255,466 970,338
Bills receivable 433,535 533,588
Others 551,390 571,925
63,215,353 56,181,959
Sharia income
Sharia profit sharing 622,442 584,841
622,442 584,841
Included in interest income from loans receivable and investment securities were interest from
the effect of discounting (unwinding interest) of impaired financial assets for the year
ended 31 December 2019 amounting to Rp 72,189 and Rp nil, respectively
(2018: Rp (28,951) and Rp nil).
Interest income from loans receivable to related parties is disclosed in Note 48.
2019 2018
Interest expenses
Deposits from customers 11,405,559 9,680,798
Guarantee premium 1,365,777 1,240,519
Borrowings 121,761 112,912
Deposits from other banks 68,708 73,611
Debt securities issued 63,578 48,683
Securities sold under agreements to repurchase 37,893 7,863
Others - 54,574
13,063,276 11,218,960
Sharia expense
Sharia 297,071 257,295
297,071 257,295
Interest and sharia expenses for deposits from customers to related parties are disclosed in
Note 48.
2019 2018
Fee and commission income from loans receivable were fee and commission income
related to disbursement of loan facilities which were not an integral part of effective interest
rates.
2019 2018
Interest income from financial assets held for trading 346,446 45,060
Unrealised (loss)/gains from financial assets
held for trading - net (469,291) 1,985,594
Gain on spot and derivative transactions - net 2,885,242 136,382
Gain on sale of financial assets held for trading - net 693,945 640,313
3,456,342 2,807,349
2019 2018
2019 2018
13,337,264 12,143,106
2019 2018
Office supplies 4,658,930 4,314,836
Communication 1,734,480 1,466,736
Depreciation 1,693,877 1,667,298
Repair and maintenance 1,517,288 1,285,133
Rental 1,420,339 1,445,845
Promotion 1,118,345 1,108,898
Professional fees 525,897 447,893
Amortisation of intangible assets - software 321,738 414,310
Water, electricity and fuel 287,852 285,268
Computer and software 203,919 102,877
Tax 156,464 121,584
Transportation 45,877 39,633
Insurance 33,735 32,430
Research and development 32,889 36,150
Security 21,250 20,715
Others 342,295 236,986
14,115,175 13,026,592
Basic and diluted earnings per share are calculated based on the weighted average number
of shares outstanding during the year, as follows:
2019 2018
As of 31 December 2019 and 2018, there were no instruments which can potentially be
converted into common shares. Therefore, diluted earnings per share is equivalent to basic
earnings per share.
In accordance with the Board of Directors’ Decision Letter dated 27 November 2019 No. 191
regarding the Distribution of Interim Dividends for year 2019, the Board of Directors resolved
that the Bank will pay interim dividends to shareholders from the 2019 net income amounting
to Rp 100 (full amount) per share. The actual interim dividends paid amounting to
Rp 2,465,501.
The Bank’s Annual General Meeting of Shareholders on 5 April 2018 (the minutes was
prepared by Notary Public Dr. Irawan Soerodjo, S.H., MSi. with Notary Deed No. 25) resolved
the appropriation of 2017 net income, as follows:
a. Allocate 1% (one percent) of 2017 net income for general reserve amounting to Rp
233,100.
b. Distribute cash dividends amounting to Rp 6,287,027 (Rp 255 (full amount) per share) to
shareholders who have the right to receive cash dividends. The actual cash dividends
paid was Rp 4,314,626 on 30 April 2018 (interim dividend for year 2017 amounting to Rp
1,972,401 had been paid on 20 December 2017).
c. Determine the tantiem for the members of Board of Commissioners and Board of Directors
on duty in 2017 with a maximum amount of Rp 355,000 from the 2017 net income. The
actual amount of tantiem paid was Rp 354,950.
d. Determine the remaining 2017 net income after dividends as unappropriated retained
earnings.
The Bank’s Annual General Meeting of Shareholders on 5 April 2018 also resolved to grant
the power and authority to the Bank’s Board of Directors (with approval from Board of
Commissioners) to pay interim dividend for the year 2018, where possible, by considering the
financial condition of the Bank.
In accordance with the Board of Directors’ Decision Letter dated 22 November 2018 No. 184
regarding the Distribution of Interim Dividends for year 2018, the Board of Directors resolved
that the Bank will pay interim dividends to shareholders from the 2018 net income amounting
to Rp 85 (full amount) per share. The actual interim dividends paid amounting to Rp 2,095,676.
Financial instruments have been classified based on their respective classifications. The
significant accounting policies in Note 2g describe how the categories of the financial assets
and liabilities are measured and how income and expenses, including fair value gains and
losses (changes in fair value of financial instruments) are recognised.
The Group measures fair values using the following hierarchy of methods:
x Level 1: inputs that are quoted prices (unadjusted) in active markets for identical
instruments that the Group can access at the measurement date.
x Level 2: inputs other than quoted prices included within level 1 that are observable
either directly or indirectly. This category includes instruments valued using: quoted
market prices in active markets for similar instruments; quoted prices for identical or
similar instruments in markets that are not active; or other valuation techniques in which
all significant inputs are directly or indirectly observable from market data.
x Level 3: inputs that are unobservable. This category includes all instruments for which
the valuation technique includes inputs not based on observable data and the
unobservable inputs have a significant effect on the instrument’s valuation. This
category includes instruments that are valued based on quoted prices for similar
instruments for which significant unobservable adjustments or assumptions are required
to reflect differences between the instruments.
Fair values of financial assets and financial liabilities that are traded in active market are
based on quoted market prices. For all other financial instruments, the Bank determines
fair values using valuation techniques.
Valuation techniques include net present value and discounted cash flow models,
comparison with similar instruments for which market observable prices exist and other
valuation models. Assumptions and inputs used in valuation techniques include risk-free
interest rates, benchmark interest rate, credit spreads and other variables used in estimating
discount rates, bond prices, foreign currency exchange rates, and expected price volatilities
and correlations.
The objective of valuation techniques is to arrive at a fair value measurement that reflects the
price that would be received to sell the asset or paid to transfer the liability in an orderly
transaction between market participants at the measurement date.
The Group uses widely recognised valuation models for determining the fair values of
common and more simple financial instruments, such as interest rate and currency swaps
that used only observable market data and require little management judgement and
estimation. Observable prices or model inputs are usually available in the market for listed
debt securities and simple over-the-counter derivatives such as interest rate swaps.
Availability of observable market prices and model inputs reduces the needs for
management judgement and estimation and also reduces the uncertainty associated with
determining the fair values. Availability of observable market prices and inputs varies
depending on the products and markets and is prone to changes based on specific events
and general conditions in the financial markets.
Management judgement and estimation are usually required for selection of the appropriate
valuation models to be used, determination of expected future cash flows on the financial
instruments being valued, determination of the probability of counterparty default,
prepayments and selection of appropriate discount rates.
Valuation Framework
Valuation of financial assets and financial liabilities are subject to an independent review from
the business by Corporate Finance Division (“DKP”) and Risk Management Work Unit
(“SKMR”). DKP is primarily responsible for ensuring that valuation adjustments have been
properly accounted for. SKMR performs an independent price validation to ensure that the
Bank uses reliable market data from independent sources, e.g., traded prices and broker
quotes.
Valuation model is proposed by SKMR and approved by the management. SKMR performs a
periodic review of the feasibility of the market data sources used for valuation. The market
data used for price validation may include those sourced from recent trade data involving
external counterparties or third parties such as Bloomberg, Reuters, brokers and pricing
providers. The market data used should be representative of the market as much as possible,
which can evolve over time as markets and financial instruments develop. To determine the
quality of the market data inputs, factors such as independence, relevance, reliability,
availability of multiple data sources and methodology employed by the pricing providers are
taken into consideration.
The following table sets out the carrying amounts and fair values of financial instruments of
the Group, measured at fair values, and their analysis by the level in the fair value hierarchy.
2019
Carrying amount Fair value
Available-
Held for trading for-sale Total Level 2
Financial assets
Placements with Bank Indonesia and
other banks - 1,473,827 1,473,827 1,473,827
Financial assets held for trading 5,910,146 - 5,910,146 5,910,146
Investment securities - 126,233,397 126,233,397 126,233,397
Financial liabilities
Financial liabilities held for trading 106,260 - 106,260 106,260
2018
Carrying amount Fair value
Available-
Held for trading for-sale Total Level 2
Financial assets
Placements with Bank Indonesia and
other banks - 2,042,267 2,042,267 2,042,267
Financial assets held for trading 5,841,824 - 5,841,824 5,841,824
Investment securities - 94,646,524 94,646,524 94,646,524
Financial liabilities
Financial liabilities held for trading 188,934 - 188,934 188,934
Fair value of available-for-sale placements with Bank Indonesia and other banks were
calculated using valuation techniques based on the Bank’s internal model, which is a
discounted cash flow method. Input used in the valuation techniques is market interest rate for
money market instruments which have similar credit characteristics, maturity and yield.
As of 31 December 2019 and 2018, the fair value of held for trading securities was based on
market price issued by pricing provider (Indonesian Bond Pricing Agency/“IBPA”). If the
information is not available, the fair value is estimated using the quoted market prices of
securities which have similar credit characteristics, maturity and yield.
As of 31 December 2019 and 2018, the fair value of available-for-sale investment securities
was based on market price issued by pricing provider (Indonesian Bond Pricing
Agency/“IBPA”). If the information is not available, the fair value was estimated using the
quoted market prices of securities which have similar credit characteristics, maturity and yield.
As of 31 December 2019 and 2018, the fair value of available-for-sale investment securities
did not include the fair value of investments in shares amounting to Rp 643,528 and
Rp 606,279, respectively, which were valued at cost, since the fair value cannot be measured
reliably.
The Group did not have financial assets and financial liabilities measured at fair value which
the measurements fall under level 1 and level 3 hierarchy.
The following table sets out the carrying amounts and fair values of financial instruments of
the Group, which are not measured at fair values and their analysis by the level in the fair
value hierarchy.
2019
Carrying amount Fair value
Other
Held-to- Loans and amortised
maturity receivables cost Total Level 2 Level 3 Total
Financial assets
Loans receivable - 572,033,999 - 572,033,999 25,507,282 544,945,781 570,453,063
Consumer financing receivables - 10,532,424 - 10,532,424 - 9,169,952 9,169,952
Investment in finance leases - 149,428 - 149,428 - 143,104 143,104
Assets related to sharia transactions -
murabahah receivables - 1,584,223 - 1,584,223 - 1,584,223 1,584,223
Investment securities 16,105,780 - - 16,105,780 16,294,680 - 16,294,680
Financial liabilities
Deposits from customers - - 698,980,068 698,980,068 698,980,068 - 698,980,068
Sharia deposits - - 1,035,526 1,035,526 1,035,526 - 1,035,526
Deposits from other banks - - 6,717,474 6,717,474 6,717,474 - 6,717,474
Debt securities issued - - 1,347,523 1,347,523 1,361,032 - 1,361,032
Borrowings - - 2,332,870 2,332,870 - 2,335,314 2,335,314
Subordinated bonds - - 500,000 500,000 500,000 - 500,000
2018
Carrying amount Fair value
Other
Held-to- Loans and amortised
maturity receivables cost Total Level 2 Level 3 Total
Financial assets
Loans receivable - 524,530,462 - 524,530,462 23,857,038 497,789,407 521,646,445
Consumer financing receivables - 7,613,709 - 7,613,709 - 7,404,601 7,404,601
Investment in finance leases - 174,212 - 174,212 - 162,193 162,193
Assets related to sharia transactions -
murabahah receivables - 1,679,410 - 1,679,410 - 1,679,410 1,679,410
Investment securities 13,827,860 - - 13,827,860 13,811,581 - 13,811,581
Financial liabilities
Deposits from customers - - 629,812,017 629,812,017 629,812,017 - 629,812,017
Sharia deposits - - 621,315 621,315 621,315 - 621,315
Deposits from other banks - - 6,494,491 6,494,491 6,494,491 - 6,494,491
Debt securities issued - - 239,735 239,735 240,306 - 240,306
Borrowings - - 2,093,475 2,093,475 - 2,095,694 2,095,694
Subordinated bonds - - 500,000 500,000 500,000 - 500,000
Majority of the financial instruments not measured at fair value are measured at amortised
cost.
Financial assets:
- Cash
- Current accounts with Bank Indonesia
- Current accounts with other banks
- Placements with Bank Indonesia and other banks
- Acceptance receivables
- Bills receivables
- Securities purchased under agreements to resell
- Other assets
Financial liabilities:
- Securities sold under agreements to repurchase
- Acceptance payables
- Other liabilities
As of 31 December 2019 and 2018, the fair values of loans receivable, consumer financing
receivables, investment in finance leases and borrowings were determined using discounted
cash flows based on internal interest rate.
As of 31 December 2019 and 2018, the fair values of held-to-maturity securities and debt
securities issued based on market prices issued by pricing provider (Indonesian Bond Pricing
Agency/“IBPA”). If the information is not available, the fair values were estimated using quoted
market prices of securities which have similar credit characteristics, maturity and yield.
As of 31 December 2019 and 2018, the fair values of deposits from customers and deposits
from other banks are the same with the carrying amount because they are payables on
demand in nature.
The fair values calculated are for disclosure purposes only and do not have any impact on the
Group reported financial performance or position. The fair values calculated by the Group may
be different from the actual amount that will be received/paid on the settlement or maturity of
the financial instrument. As certain categories of financial instruments are not traded, there is
management judgment involved in calculating their fair values.
In accordance with Law of the Republic of Indonesia No. 13/2003 concerning Manpower, the
Bank is required to provide post-employment benefits to its employees when their
employments are terminated or when they retire. These benefits are primarily based on years
of services and the employees’ compensation at termination or retirement. These post-
employment benefits are defined benefits program.
The Bank also had a defined contribution pension plan that covers all permanent employees
who fulfilled the criteria determined by the Bank. This defined contribution pension plan is
managed and administered by Dana Pensiun BCA which was established by the Bank to
manage the assets, generate investment income and pay the post-employment benefits to
the employees. The establishment of Dana Pensiun BCA had been ratified by the Minister of
Finance of Republic of Indonesia in its Decision Letter No. KEP-020/KM.17/1995 dated
25 January 1995. The contribution to the pension plan is computed based on certain
percentage of employees’ basic salary, for which the contribution from employees and the
Bank are 3% (three percent) and 5% (five percent), respectively. During the year ended
31 December 2019 and 2018, the accumulated contribution from the Bank are 2% (two
percent) and 3% (three percent), respectively, which are considered as a deduction against
the post-employment benefits obligation in accordance with the manpower law.
During the year ended 31 December 2019, the Bank has provided some funds to support the
fulfillment of its post-employment benefit obligations amounting to Rp 2,740 and was placed
in several insurance companies in the form of saving plan program, which meet the criteria to
be recorded as plan assets.
During the year ended 31 December 2018, the Bank provided some funds to support the
fulfillment of its post-employment benefit obligations amounting to Rp 501,490. These funds
were placed in several insurance companies in the form of saving plan program and Dana
Pensiun Lembaga Keuangan (“DPLK”) in the form of Program Pensiun Untuk Kompensasi
Pesangon (“PPUKP”), which meet the criteria to be recorded as plan assets.
The defined benefit pension plan provides actuarial risk exposures to the Bank, e.g.,
investment risk, interest rate risk and inflation risk.
Economic assumptions:
Annual discount rate
Defined benefit pension plan 7.35% 8.00%
Other long-term compensation 7.40% 8.00%
Post-employment healthcare benefits 7.70% 8.00%
Annual basic salary growth rate 9.00% 9.00%
Healthcare cost rate 10.00% 10.00%
The discount rate is used in determining the present value of the post-employment benefits
obligation at valuation date. In general, the discount rate correlates with the yield on high
quality government bonds that are traded in active capital markets at the reporting date.
The future basic salary growth assumption projects the post-employment benefits obligations
starting from the valuation date through the normal retirement age. The basic salary growth
rate is generally determined by applying inflation adjustment to payment scales and by taking
into account of the years of service.
The Bank’s obligation for post-employment benefits for the years ended 31 December 2019
and 2018 were in accordance with the independent actuary reports dated 8 January 2020 and
3 January 2019, respectively.
The Subsidiaries’ post-employment benefits expenses for the years ended 31 December
2019 and 2018 recorded in the profit or loss amounting to Rp 13,499 and Rp 19,541,
respectively, while total payment of employees’ benefits by Subsidiaries for the years
ended 31 December 2019 and 2018 amounting to Rp 8,589 and Rp 6,214, respectively.
The composition of plan assets from pension fund for the years ended 31 December 2019
and 2018, were as follows:
Percentage allocation as of
31 December 2019 Percentage allocation as of
Quoted market price 31 December 2019
for severance program Quoted market price for DPLK PPUK
AIA Allianz Manulife AIA Allianz Manulife
Percentage allocation as of
31 December 2018 Percentage allocation as of
Quoted market price 31 December 2018
for severance program Quoted market price for DPLK PPUK
AIA Allianz Manulife AIA Allianz Manulife
2019 2018
Fair value of plan assets, beginning of the year - Bank 4,410,076 4,688,075
Fund placements in insurance companies 2,740 501,490
Return on plan assets excluding interest income 204,650 (371,291)
Interest income on plan assets 318,565 338,133
Post-employment benefits paid (858,771) (746,331)
Fair value of plan assets, end of the year - Bank 4,077,260 4,410,076
f. Sensitivity analysis
Changes in 1 (one) percentage of actuarial assumptions will have the following impacts:
2019
Other long-term Post-employment
Defined benefit pension plan compensations healthcare benefits
Increase Decrease Increase Decrease Increase Decrease
Discount rate (1% movement) (485,718) 541,185 (206,131) 230,223 (13,874) 15,698
Basic salary rate (1% movement) 592,411 (540,724) 233,059 (212,274) - -
Healthcare cost rate (1% movement) - - - - 14,171 (12,802)
2018
Other long-term Post-employment
Defined benefit pension plan compensations healthcare benefits
Increase Decrease Increase Decrease Increase Decrease
Discount rate (1% movement) (413,689) 463,172 (217,410) 216,420 (15,167) 16,884
Basic salary rate (1% movement) 523,998 (476,008) 220,823 (200,569) - -
Healthcare cost rate (1% movement) - - - - 16,220 (14,880)
20 years and
Up to 10 years 10 - 20 years so on
The Bank’s Custodial Services Bureau obtained its license to provide custodial services from
the Capital Market Supervisory Agency (Bapepam, currently Financial Services Authority or
“OJK”) under its Decision Letter No. KEP-148/PM/1991 dated 13 November 1991.
The services offered by the Bank’s Custodial Services Bureau include safekeeping, settlement
and transaction handling, income collection, proxy, corporate action, cash management,
investment recording/reporting and tax reclamation.
As of 31 December 2019 and 2018, assets administered by the Bank’s Custodial Services
Bureau consist of shares, bonds, time deposits, certificate of deposits, commercial papers and
other money market instruments amounting to Rp 108,031,974 and Rp 86,092,611,
respectively.
2019 2018
Foreign Foreign
currencies Rupiah currencies Rupiah
(in thousand) equivalent (in thousand) equivalent
Monetary assets
Cash
US Dollar (USD) 61,491 853,650 28,691 412,580
Australian Dollar (AUD) 16,078 156,368 8,761 89,027
Singapore Dollar (SGD) 22,022 227,153 16,566 174,849
Hong Kong Dollar (HKD) 13,792 24,588 5,030 9,237
GB Poundsterling (GBP) 1,247 22,734 356 6,523
Japanese Yen (JPY) 146,652 18,744 63,689 8,319
Euro (EUR) 8,689 135,290 4,147 68,182
Others, USD equivalent 3,952 54,869 4,059 58,364
1,493,396 827,081
4,646,826 4,884,631
10,518,799 8,487,403
25,253,724 6,876,747
2,081,162 1,444,035
7,032,808 8,001,171
Balances of monetary assets and liabilities in foreign currencies were as follows: (continued)
2019 2018
Foreign Foreign
currencies Rupiah currencies Rupiah
(in thousand) equivalent (in thousand) equivalent
Monetary assets (continued)
Bills receivable - net
US Dollar (USD) 149,488 2,075,265 180,730 2,598,894
Hong Kong Dollar (HKD) - - 36,028 66,158
Japanese Yen (JPY) 121,009 15,466 18,845 2,462
Euro (EUR) 1,050 16,346 144 2,374
Others, USD equivalent 3,678 51,061 530 7,617
2,158,138 2,677,505
30,335,984 31,543,356
28,133,846 23,296,912
232,111 215,805
Monetary liabilities
Deposits from customers
US Dollar (USD) 3,195,045 44,355,210 3,033,154 43,616,755
Australian Dollar (AUD) 54,689 531,873 59,779 607,491
Singapore Dollar (SGD) 247,199 2,549,866 218,203 2,303,114
Hong Kong Dollar (HKD) 27,564 49,139 9,134 16,772
GB Poundsterling (GBP) 2,920 53,261 5,230 95,766
Japanese Yen (JPY) 1,810,609 231,414 1,461,852 190,947
Euro (EUR) 67,389 1,049,284 54,469 895,514
Others, USD equivalent 23,026 319,661 25,396 365,191
49,139,708 48,091,550
Balances of monetary assets and liabilities in foreign currencies were as follows: (continued)
2019 2018
Foreign Foreign
currencies Rupiah currencies Rupiah
(in thousand) equivalent (in thousand) equivalent
1,840,568 1,839,460
4,697 2,807
Acceptance payables
US Dollar (USD) 277,319 3,849,883 316,335 4,548,904
Singapore Dollar (SGD) 158 1,626 - -
GB Poundsterling (GBP) 198 3,618 110 2,022
Japanese Yen (JPY) 901,748 115,252 1,498,012 195,670
Euro (EUR) 20,628 321,183 12,916 212,354
Others, USD equivalent 12,835 178,182 2,236 32,148
4,469,744 4,991,098
113,249 48,111
Borrowings
US Dollar (USD) 4 55 4 57
Hong Kong Dollar (HKD) 38,928 69,399 78,334 143,843
Others, USD equivalent 25 343 24 353
69,797 144,253
39,982 39,811
The Group disclosed the financial information based on the products were as follows:
2019
Loans Treasury Others Total
Assets 572,033,999 255,752,071 91,203,242 918,989,312
Loans receivable - net 572,033,999 - - 572,033,999
Interest and sharia income 49,583,414 10,339,749 3,914,632 63,837,795
Fee-based income 4,910,039 175,689 12,604,159 17,689,887
2018
Loans Treasury Others Total
Assets 524,530,462 216,464,938 83,792,544 824,787,944
Loans receivable - net 524,530,462 - - 524,530,462
Interest and sharia income 43,519,187 9,408,714 3,838,899 56,766,800
Fee-based income 4,112,448 75,365 10,750,318 14,938,131
The Group main operations are managed in Indonesian territory. Bank’s business segment is
classified into 5 (five) main geographic areas, which are Sumatera, Java, Kalimantan, East
Indonesia and overseas operation.
Information regarding segment based on geographic of the Group is presented in table below:
2019
East Overseas
Sumatera Java Kalimantan Indonesia operation Total
Interest and sharia income 3,727,661 56,795,098 1,213,833 2,065,663 35,540 63,837,795
Interest and sharia expense (882,676) (11,739,231) (279,273) (452,056) (7,111) (13,360,347)
Net interest and sharia income - net 2,844,985 45,055,867 934,560 1,613,607 28,429 50,477,448
Net fee and commission income - net 750,866 12,110,220 242,974 500,002 4,319 13,608,381
Net trading income - net 56,573 3,343,939 20,674 31,436 3,720 3,456,342
Other operating income 49,942 3,968,050 9,118 45,316 7,952 4,080,378
Net income for the year 2,141,549 32,188,985 793,406 1,148,579 16,479 28,569,974
2019
East Overseas
Sumatera Java Kalimantan Indonesia operation Total
Information regarding segment based on geographic of the Group is presented in table below:
(continued)
2018
Overseas
Sumatera Java Kalimantan East Indonesia operation Total
Interest and sharia income 3,341,209 50,454,784 1,048,497 1,886,898 35,412 56,766,800
Interest and sharia expense (771,074) (10,071,826) (238,919) (386,709) (7,727) (11,476,255)
Net interest and sharia income - net 2,570,135 40,382,958 809,578 1,500,189 27,685 45,290,545
Net fee and commission income - net 692,452 10,638,161 217,516 443,033 5,178 11,996,340
Net trading income - net 52,801 2,700,502 12,348 35,771 5,927 2,807,349
Other operating income 20,108 2,888,306 9,257 20,817 1,498 2,939,986
Net income for the year 2,156,281 29,047,024 564,117 928,120 10,522 25,851,660
2018
Overseas
Sumatera Java Kalimantan East Indonesia operation Total
The following notes present information about the Bank’s exposure to each of the above risks,
the Bank’s objectives, policies and process which are undertaken by the Bank in measuring
and managing risk.
The Bank recognises that in operating its business, there are inherent risks in its financial
instruments, i.e. credit risk, liquidity risk, market risk which consists of foreign exchange
risk and interest rate risk, operational risk and other risk.
In order to control those risks, the Bank implemented an integrated Risk Management
Framework which is stated in its Basic Policy of Risk Management (“KDMR”). This
framework is used as a tool for determining the strategies, organisation, policies and
guidances as well as the Bank’s infrastructures to ensure that all risks faced by the Bank
can be properly identified, measured, controlled and reported.
In addition to the above-mentioned committee, the Bank also has other committees which
are responsible to handle specific risks, such as: Credit Policy Committee, Credit
Committee and Asset and Liability Committee (“ALCO”).
The Bank always conducts a thorough risk assessment on management plan to release
new products and/or activities in accordance with the type of risks regulated by the
prevailing Bank Indonesia Regulations (“PBI”), Financial Services Authority Regulation
(“POJK”) and other prevailing regulations.
ALCO is responsible for evaluating, recommending and establishing the Bank’s funding
and investing strategies. Included in the scope of ALCO activities are managing liquidity
risk, interest rate risk and foreign exchange risk; minimising funding cost and at the same
time maintaining liquidity; and optimising the Bank’s interest income by allocating the
funds to productive assets in a prudent manner.
ALCO is led by the President Director (concurrently as a member of ALCO), with other
members consisting of 10 (ten) directors, Executive Vice President which supervise
Treasury and International Banking Division, Executive Vice President which supervise
Corporate Banking Group, Executive Vice President which supervise Corporate Finance
Division also Corporate Secretary, Head of International Banking Division, Head of
Treasury Division, Head of Corporate Finance Division, Head of Corporate Banking and
Corporate Finance Group, Head of Commercials and SME Division, Head of Transaction
Banking Product Development Division, Head of Business Development & Transaction
Banking Marketing Division, Head of Transaction Banking Cooperation Solution
Development Division, Head of Consumer Credit Business Unit and Head of Risk
Management Unit.
The Bank’s asset and liability management process begins with an assessment of
economic parameters affecting the Bank, which primarily consist of inflation rate, market
liquidity, yield curve, US Dollar-Rupiah exchange rate, and other macro economic factors.
Liquidity risks, foreign currency exchange risks and interest rate risks are reviewed by the
Risk Management Unit and reported to ALCO. ALCO then decides the pricing strategy for
the interest rates on deposits and loans based on the conditions and competition in the
market.
The credit organisation is continuously being improved with an emphasis on the four eyes
principle, in which the credit decision is determined with the considerations of 2 (two)
functions, i.e. business development function and credit risk analysis function.
The Bank has Basic Policy of Bank’s Credit (“KDPB”) which are continuously being
improved, in line with the Bank’s development, PBI, POJK and in accordance with
International Best Practices.
The improvement on procedures and credit risk management system are conducted
through the development of “Loan Origination System” which is a policy that regulates the
workflow on loan origination process (end-to-end) in order to achieve an effective and
efficient credit process. Risk profile measurement system is continuously being developed
to determine the risk of debtor completely and correctly. The credit database development
process is also continuously being conducted and improved.
The Credit Policy Committee is responsible for formulating credit policies, especially those
that relate to prudence principles in credit, monitoring and evaluating the implementation
of credit policies so that it can be applied consistently and in accordance with credit policy,
and give advice and corrective actions to resolve problems in the implementation.
The Credit Committee was established to assist Board of Directors in evaluating and/or
providing credit decisions in accordance with their level of authorisation through the Credit
Committee Meeting or Directors’ Circular Letter. The main functions of Credit Committee
are as follows:
The Bank has developed a debtor’s risk rating system, which is known as the Internal
Credit Risk Rating/Scoring System. The Internal Credit Risk Rating/Scoring System
consists of 11 (eleven) categories of risk rating ranging from RR1 to RR10, and the worst
is Loss. The Bank also implements debtor risk rating system for consumptive segment,
which is also called as Internal Credit Risk Scoring System, consists of 10 (ten) risk rating
categories ranging from RR1 (the best/the lowest) to RR10 (the worst/the highest).
Debtor’s risk rating provides an authorised officer with a valuable input for a better and
more appropriate credit decision.
To maintain the credit quality, monitoring over credit quality is performed regularly on each
credit category (Corporate, Commercial, Small & Medium Enterprise (“SME”) and
Consumer) as well as to overall credit portfolio.
The Bank has developed a credit risk management tools through credit portfolio stress
testing analysis and monitoring the results of such stress testing. Stress testing is used by
the Bank as a tool to estimate the impact of stressful condition in order to enable the Bank
creating appropriate strategies to mitigate the risks as part of its contingency plan
implementation.
In order to monitor and control credit risk of the Subsidiaries, the Bank monitors the
Subsidiaries’ credit risk regularly, to ensure that the Subsidiaries have a good and
effective Credit Risk Management Policy.
The following table presents maximum exposure to Bank and Subsidiaries credit risk
of financial instruments in the consolidated statements of financial position (on-
balance sheet) and consolidated administrative accounts (off-balance sheet).
2019 2018
2019 2018
The Bank encourages the diversification of its credit portfolio among a variety of
geographic area, industries and products in order to minimise the credit risk.
Based on counterparty
The following table presents concentration of credit risk of the Group by counterparty:
2019
Government
and Bank
Corporate Indonesia Bank Individual Total
Less:
Allowance for impairment losses (15,669,751)
858,362,071
The following table presents concentration of credit risk of the Group by counterparty:
(continued)
2019
Government
and Bank
Corporate Indonesia Bank Individual Total
2018
Government
and Bank
Corporate Indonesia Bank Individual Total
Less:
Allowance for impairment losses (14,399,175)
772,552,432
The following table presents individually impaired financial assets, financial assets that
are not individually significant and collectively assessed for impairment, past due but
not impaired financial assets and neither past due nor impaired financial assets.
2019
Not
individually
significant
Neither past due nor impaired and
Acceptance receivables, bills collectively
Past due but not impaired receivable and loans receivable Other assessed
Individually 1 - 30 31 - 60 61 - 90 High Standard Low financial for
impaired days days days grade grade grade assets impairment Total
1,475,920 716,117 156,606 136,021 252,129,304 89,114,139 1,382,893 101,302,909 261,581,484 707,995,393
- - - - - - - 5,910,146 - 5,910,146
Available-for-sale:
Placements with Bank
Indonesia
and other banks - - - - - - - 1,473,827 - 1,473,827
Investment
securities - net - - - - - - - 126,876,925 - 126,876,925
- - - - - - - 128,350,752 - 128,350,752
Held-to-maturity:
Investment
securities - net - - - - - - - 16,105,780 - 16,105,780
- - - - - - - 16,105,780 - 16,105,780
1,475,920 716,117 156,606 136,021 252,129,304 89,114,139 1,382,893 251,669,587 261,581,484 858,362,071
The following table presents individually impaired financial assets, financial assets that
are not individually significant and collectively assessed for impairment, past due but
not impaired financial assets and neither past due nor impaired financial assets.
(continued)
2018
Not
individually
Neither past due nor impaired significant
Acceptance receivables, bills and
Past due but not impaired receivable and loans receivable collectively
Other assessed
Individually 1 - 30 31 - 60 61 - 90 High Standard Low financial for
impaired days days days grade grade grade assets impairment Total
1,237,653 110,414 139,455 87,828 237,618,324 73,677,135 1,062,476 97,166,799 244,487,594 655,587,678
- - - - - - - 5,841,824 - 5,841,824
Available-for-sale:
Placements with Bank
Indonesia
and other banks - - - - - - - 2,042,267 - 2,042,267
Investment
securities - net - - - - - - - 95,252,803 - 95,252,803
- - - - - - - 97,295,070 - 97,295,070
Held-to-maturity:
Investment
securities - net - - - - - - - 13,827,860 - 13,827,860
- - - - - - - 13,827,860 - 13,827,860
1,237,653 110,414 139,455 87,828 237,618,324 73,677,135 1,062,476 214,131,553 244,487,594 772,552,432
Individually impaired financial assets are financial assets that are individually
significant and there is objective evidence that impairment loss has incurred after
initial recognition of the financial assets.
Based on the Bank’s internal policy, loans that are determined to be individually
significant are loans to corporate and commercial debtors.
Financial assets that are not individually significant and assessed for collective
impairment
Financial assets that are not individually significant consist of loans and receivables
of the Group to retail debtors, i.e. Small & Medium Enterprise (“SME”) debtors,
consumer financing receivables (including joint financing) debtors, mortgage and its
housing renovation loans, vehicle loans and credit card.
The Group determines that impairment losses of financial assets that are not
individually significant are assessed collectively, by grouping those financial assets
based on similar risk characteristics.
Past due but not impaired financial assets are financial assets from corporate and
commercial segment, for which contractual interest or principal payments are past due,
but the Group believes that individual impairment has not occured on the basis of the
level of security/collateral available and/or the stage of collection of amounts owed to
the Group.
Included in neither past due nor impaired financial assets are financial assets which
are not impaired individually and have been grouped based on similar risk
characteristics for the purpose of assessing its collective impairment for the incurred
but not yet reported losses (“IBNR”).
Based on its quality, neither past due nor impaired loans receivable, acceptance
receivables and bills receivable are classified into 3 (three) categories, i.e. high
grade, standard grade and low grade, in accordance with the Bank’s internal
estimate of each debtor’s probability of default or certain portfolios that have been
assessed against a range of qualitative and quantitative factors.
Loans receivable, acceptance receivables and bills receivable with risk rating of
RR1 to RR7 are included in high grade category. Included in high grade category are
loans to debtors which have strong capacity to repay all of its obligations in a timely
manner, supported by strong fundamental factors and are not easily affected by
unfavourable economic conditions.
Loans receivable, acceptance receivables and bills receivable with risk rating of
RR8 to RR9 are included in standard grade category. Included in standard grade
category are loans to debtors which considered to have sufficient capacity to repay
its contractual interest and principal, but quite sensitive to unfavourable changes of
economic conditions.
Loans receivable, acceptance receivables and bills receivable with risk rating RR10
and Loss are included in low grade category. Included in low grade category are loans
to debtors with volatile repayment capacity, have poor fundamental factors and are
easily affected by unfavourable economic conditions.
iv. Collateral
Collateral is held to mitigate credit risk exposures and risk mitigation policies determine
the eligibility of collateral types that can be accepted by the Bank. The Bank
differentiates collateral types based on its liquidity and existence into solid
collaterals and non-solid collaterals. Solid collaterals are collaterals which have
relatively high liquidity value and/or the existence is permanent (is not easily moved)
i.e., cash collaterals and land/building, and therefore, the collaterals can be
repossessed or taken over by the Bank when the loan to debtor/group debtor
becomes non-performing. Non-solid collaterals are collaterals which have relatively low
liquidity value and/or the existence is temporary (easily moveable) i.e., vehicles,
machineries, inventories, receivables, etc. As of 31 December 2019 and 2018, the
Bank held collaterals against loans receivables in the form of cash, properties
(land/building), motor vehicles, guarantees, machineries, inventories, debt securities,
etc.
The Bank’s policy in connection with collateral as mitigation of credit risk depends
on the credit category or facilities provided. For SME loans, all loans should be
supported with collateral (collateral based lending) whereby at least 50% (fifty percent)
of it are solid collaterals. For corporate and commercial loans, the collateral values
are determined based on the individual debtor credit worthiness. The collateral value
is determined based on the appraisal value at the time of loan approval and
periodically reviewed.
For mortgage facility (“KPR”), the Bank requires that all facilities should be supported
by collateral properties (land/building). The Bank applies the Loan-to-Value (“LTV”)
regulation gradually, starting from the first mortgage facility and so forth, in
accordance with the rules imposed by the regulator. Value of the collateral for KPR
is calculated based on the collateral value when credit is granted and renewed
every 30 (thirty) months. For auto loan facility (“KKB”), the Bank requires that all
facilities should be supported by collateral vehicles. The Bank applied the down
payment rule, in accordance with the regulation imposed by the regulator.
For foreign exchange transactions, either spot or forward, the Bank requires cash
collaterals which is set at a certain percentage of facility provided. If the debtor has
other credit facilities in the Bank, the debtor may use the collateral that has been given
previously to be crossed with each other. The policy on percentage of the required
collateral will be reviewed periodically, in line with the fluctuation and volatility of
Rupiah currency to foreign currency exchange rate.
Details of financial and non-financial assets obtained by the Bank during the year by
taking possession of collaterals held as security against financial assets as of
31 December 2019 and 2018, presented in other assets at the lower of carrying
amount and net realisable value, were as follows:
2019 2018
The Bank generally does not use repossessed non-cash collateral for its own
operations. The Bank’s policy is to realise collaterals which are repossessed as part
of the settlement of credit.
As of 31 December 2019 and 2018, the Group had financial assets held for trading
at the fair value amounting to Rp 5,910,146 and Rp 5,841,824, respectively (see
Note 9). Information on credit quality of the maximum exposure to credit risk of
financial assets held for trading was as follows:
2019 2018
Government securities:
Investment grade 3,378,221 4,717,155
Corporate bonds:
Investment grade 132,990 40,616
Derivative assets:
Other banks as counterparties 1,814,854 906,915
Corporates as counterparties 120,742 133,041
Others 463,339 44,097
As of 31 December 2019 and 2018, the Group had investment securities at the
carrying value amounting to Rp 142,982,705 and Rp 109,080,663, respectively (see
Note 15). Information on credit quality of the maximum exposure to credit risk of
investment securities was as follows:
2019 2018
Government securities:
Investment grade 109,838,886 79,211,468
Corporate bonds:
Investment grade 16,839,052 15,066,115
Others 16,304,767 14,803,080
The Bank emphasises the importance of maintaining adequate liquidity to meet its
commitments to its customers and other parties, whether in loans disbursement,
repayment of customers’ deposits or to meet operational liquidity requirements. The
management of overall liquidity needs is overseen by ALCO and operationally by the
Treasury Division.
The Bank has implemented the relevant liquidity rules in accordance with regulatory
requirement for the Bank to maintain Rupiah liquidity (Minimum Statutory Reserve/Giro
Wajib Minimum or GWM) both on daily and on average for a particular reporting period,
which consists of Primary Minimum Statutory Reserve and MIR (Macroprudential
Intermediation Ratio) in the form of Rupiah demand deposits at Bank Indonesia, MLB
(Macroprudential Liquidity Buffer) in the form of SBI, SDBI and SBN, as well as foreign
currency Minimum Statutory Reserve in the form of foreign currency demand deposits in
Bank Indonesia.
The Bank monitors its liquidity by maintaining sufficient liquid assets to repay the
customers’ deposits and ensuring that total assets mature in each period is sufficient to
cover total matured liabilities.
The Bank’s liquid assets mainly consist of placements with Bank Indonesia and other
banks, including current accounts with Bank Indonesia and other banks and cash. If the
Bank needs liquidity, the Bank can immediately drawdown excess reserve funds over its
Minimum Statutory Reserve in the current accounts with Bank Indonesia (“GWM”), sell
the Certificates of Bank Indonesia (“SBI”)/State Debentures (“SUN”)/other government
securities or sell SBI/SUN/other government securities under repurchase agreements,
early redemption of BI term deposits or seek for borrowings from interbank money market
in Indonesia. The Bank’s primary reserve consists of the Minimum Statutory Reserve
and cash held at branches.
The following table presents the contractual undiscounted cash flows of financial liabilities
and administrative accounts of the Group based on remaining period to contractual maturity
as of 31 December 2019 and 2018:
2019
Gross
nominal
Carrying inflow/ >1-3 > 3 months - >1–5 >5
amount (outflow) Up to 1 month months 1 year years years
Administrative accounts
Unused credit facilities to
customers - committed (152,604,164) (152,604,164) - - - -
Unused credit facilities to
other banks - committed (2,455,331) (2,455,331) - - - -
Irrevocable Letters of Credit facilities (8,590,916) (3,142,922) (4,293,786) (1,154,208) - -
Bank guarantees issued to
customers (15,737,312) (1,563,549) (2,954,540) (8,987,269) (2,220,596) (11,358)
The following table presents the contractual undiscounted cash flows of financial liabilities
and administrative accounts of the Group based on remaining period to contractual maturity
as of 31 December 2019 and 2018: (continued)
2018
Gross
nominal
Carrying inflow/ >1-3 > 3 months - >1–5 >5
amount (outflow) Up to 1 month months 1 year years years
Administrative accounts
Unused credit facilities to
customers - committed (145,599,557) (145,599,557) - - - -
Unused credit facilities to
other banks - committed (1,260,022) (1,260,022) - - - -
Irrevocable Letters of Credit facilities (10,365,963) (3,934,116) (4,442,304) (1,484,835) (504,708) -
Bank guarantees issued to
customers (15,241,182) (1,565,166) (3,253,063) (8,220,583) (2,202,295) (75)
The tables above were prepared based on remaining contractual maturities of the
financial liabilities and irrevocable Letters of Credit facility, while for issued guarantee
contracts and unused committed credit facility were based on its earliest possible
contractual maturity. The Bank’s and Subsidiaries’ expected cash flows from these
instruments vary significantly from the above analysis. For example, current accounts
and saving accounts are expected to have a stable or increasing balance, or unused
committed credit facility to customers/other banks are not all expected to be drawn
down immediately.
The nominal inflow and outflow disclosed in the above table represents the contractual
undiscounted cash flows relating to the principal and interest on the financial liabilities
or commitments. The disclosure for derivatives shows a gross inflow and outflow
amount for derivatives that have simultaneous gross settlement (e.g., foreign currency
forward).
Analysis on the carrying value of financial assets and liabilities based on remaining
contractual maturities as of 31 December 2019 and 2018 are disclosed in Note 44.
The Bank conducts foreign currency trading in accordance with its internal policies
and regulations from Bank Indonesia regarding Net Open Position (“NOP”). In
managing its foreign exchange risk, the Bank centralises the management of its
NOP at the Treasury Division, which consolidates daily NOP reports from all
branches. In general, each branch is required to square its foreign exchange risk at
the end of each business day, although there is a NOP tolerance limit set for each
branch depending on the volume of its foreign exchange activity. The Bank prepares
its daily NOP report which combines the NOP from consolidated statements of financial
position and administrative accounts. Bank has considered Domestic Non delivery
Forward (DNDF) transaction as part of NOP report.
The Bank’s revenue from foreign currency trading is mainly obtained from customer-
related transactions and sometimes the Bank has NOP in certain amount to fulfill the
customer’s needs, in accordance with the Bank’s internal guidelines. Trading for
profit-taking purposes (proprietary trading) can only be performed for limited foreign
currencies with small limits.
The Bank’s foreign currency liabilities mainly consist of deposits and borrowings
denominated in US Dollar. To comply with the NOP regulations, the Bank maintains
its assets which consist of placements with other banks and loans receivable in USD.
To measure foreign exchange risk on trading book, the Bank uses Value at Risk
("VaR") method with Historical Simulation approach for the purpose of internal
reporting, meanwhile for the purpose of Bank's Capital Adequacy Ratio ("CAR")
report, the Bank used OJK standard method.
Bank’s sensitivity towards foreign currency is taken into account by using NOP
information translated to major foreign currency of the Bank, which is USD. The table
below summarises the Bank’s profit before tax sensitivity on changes of foreign
exchange rate as of 31 December 2019 and 2018:
Information about Bank’s NOP as of 31 December 2019 and 2018 were disclosed in
Note 45.
The calculation of interest rate risk in the banking book ("IRRBB") uses two
perspectives, which are the economic value perspective and the earnings perspective.
It is intended so the Bank can identify risks more accurately and perform appropriate
corrective actions.
To mitigate IRRBB, the Bank has set nominal limits for fixed rate loans and banking
book securities, IRRBB limits and pricing strategies.
The Bank measures IRRBB for significant currencies, which are IDR and USD. In total
of IRRBB, the maximum negative (absolute) value of the two currencies is aggregated.
The result of IRRBB calculation using EVE method as of 31 December 2019 was
3.17% of Tier 1 Capital. While, based on the NII method as of 31 December 2019 was
5.43% of Projected Income.
The risk measurement is performed on Rupiah and USD which are then reported to
ALCO. To measure interest rate risk on the trading book, the Bank uses VaR method
with Historical Simulation approach for internal reporting purposes, while for the
Minimum Capital Adequacy Ratio purpose, the Bank uses OJK’s standard approach.
Cash flow interest rate risk is the risk that future cash flow from financial instruments
fluctuates due to the movement in market interest rates. Fair value interest rate risk is
the risk that the fair value of financial instruments fluctuates due to the movement in
market interest rates. The Bank has exposure to the volatility in market interest rates
both to the fair value risk and cash flows risk. To mitigate this risk, the Board of
Directors have set VaR limits for trading book, which are monitored by the Risk
Management Unit on a daily basis.
The Subsidiary is exposed to interest rate risk arising from consumer financing
receivables, factoring receivables, other receivables, the issuance of fixed rate bonds
payable and medium-term notes payable. The Subsidiary manages the interest rate
risk by diversifying its financing sources to find the most suitable fixed interest rate to
minimise mismatch.
Financial assets
Current accounts with
Bank Indonesia - - - - - 47,904,674 47,904,674
Current accounts with
other banks 10,521,687 - - - - - 10,521,687
Placements with Bank
Indonesia
and other banks - - 29,679,822 711,202 557,250 - 30,948,274
Acceptance receivables - net 2,195,448 1,294,721 - - - 6,002,586 9,492,755
Bills receivable - net - - 7,909,020 - - - 7,909,020
Securities purchased under
agreements to resell - net - - 5,289,326 4,286,239 - - 9,575,565
Loans receivable - net 412,930,737 44,350,584 3,172,180 11,587,817 99,992,681 - 572,033,999
Consumer financing
receivables - net - - 1,199,425 3,866,249 5,466,750 - 10,532,424
Investment in finance
leases - net - - 28,800 47,803 72,825 - 149,428
Assets related to sharia
transactions - murabahah
receivables - net - - - - - 1,584,223 1,584,223
Investment securities - net 15,586,109 - 16,815,066 36,497,675 73,440,328 643,527 142,982,705
Other assets - - 86,558 4,100 - 8,726,513 8,817,171
Financial liabilities
Deposits from customers (530,552,234) - (149,514,560) (18,913,274) - - (698,980,068)
Sharia deposits - - - - - (1,035,526) (1,035,526)
Deposits from other banks (6,597,936) - (119,438) (100) - - (6,717,474)
Acceptance payables - - - - - (5,321,249) (5,321,249)
Securities sold under
agreements to repurchase - - (113,249) - - - (113,249)
Debt securities issued - - - (758,006) (589,517) - (1,347,523)
Borrowings - - (468,660) (1,614,397) (249,813) - (2,332,870)
Other liabilities - - - - - (3,326,151) (3,326,151)
Subordinated bonds - - - - (500,000) - (500,000)
Interest rate re-pricing gap (95,916,189) 45,645,305 (86,035,710) 35,715,308 178,190,504 55,178,597 132,777,815
2018
Floating interest rate Fixed interest rate
Up to 3 > 3 months - Up to 3 > 3 months - More than 1 Non-interest
months 1 year months 1 year year bearing Total
Financial assets
Current accounts with
Bank Indonesia - - - - - 43,548,309 43,548,309
Current accounts with
other banks 8,497,938 - - - - - 8,497,938
Placements with Bank
Indonesia
and other banks - - 29,610,654 2,011,628 60,529 - 31,682,811
Acceptance receivables - net 2,282,716 3,072,930 - - - 6,226,639 11,582,285
Bills receivable - net - - 8,600,709 - - - 8,600,709
Securities purchased under
agreements to resell - net - - 9,182,018 30,666 - - 9,212,684
Loans receivable - net 372,050,967 30,884,072 6,041,850 24,742,234 90,811,339 - 524,530,462
Consumer financing
receivables - net - - 867,683 2,781,085 3,964,941 - 7,613,709
Investment in finance
leases - net - - 44,995 58,850 70,367 - 174,212
Assets related to sharia
transactions - murabahah
receivables - net - - - - - 1,679,410 1,679,410
Investment securities - net 13,842,503 - 20,387,803 20,570,491 53,673,587 606,279 109,080,663
Other assets - - 233,926 25,996 - 10,245,346 10,505,268
Financial liabilities
Deposits from customers (483,003,754) - (131,455,903) (15,352,360) - - (629,812,017)
Sharia deposits - - - - - (621,315) (621,315)
Deposits from other banks (6,415,990) - (78,401) (100) - - (6,494,491)
Acceptance payables - - - - - (5,843,486) (5,843,486)
Securities sold under
agreements to repurchase - - (48,111) - - - (48,111)
Debt securities issued - - - (239,735) - - (239,735)
Subordinated bonds - - - - (500,000) - (500,000)
Borrowings - - (194,830) (1,666,922) (231,723) - (2,093,475)
Other liabilities - - - - - (5,625,961) (5,625,961)
Interest rate re-pricing gap (92,745,620) 33,957,002 (56,807,607) 32,961,833 147,849,040 50,215,221 115,429,869
The Bank has Basic Policy of Operational Risk Management (“KMRO”) as the basic
guideline for managing operational risk in all working units.
RCSA aims to improve the awareness culture in managing operational risk to improve
risk control of each employee in conducting their daily activities so it can minimize
operational risk loss.
RCSA is conducted regularly in all working units (branches and head office) that are
significantly exposed to operational risk.
The Bank regularly reviews and revalidates operational risk that may occur in working
unit and also assess impact and likelihood grading that is used for RCSA so that the
assessment of operational risk can provide more precise overview of activities and risk
profiles of each working unit and bankwide.
LED is used to gather operational risk loss data from all working units. The data are used
by Bank to calculate Capital Requirement using Standardized Measurement Approach
(SMA) method for operational risk. On the other hand, LED data is used to analyze and
monitor operational risk events to take action immediately and minimize loss.
The Bank always conducts an independent review of operational risk loss data
comprehensively to maintain the validity of data which are provided by working units.
KRI can provide an early warning sign of increasing operational risk in a working unit.
Whenever there is an increase in risk, the system will send a notification to Risk
Manager, so they can immediately take necessary actions to minimize operational risk
that may occur.
The Bank regularly reviews and revalidates KRI parameters and thresholds to ensure
KRI effectiveness in providing early warning signs of increased operational risk in
working units.
The Bank presents implementation of operational risk management to working units and
conducts Risk Awareness Program to embed and enhance the awareness culture in
managing operational risk in working units.
In order to implement of integrated risk management effectively, the Bank also has an
Accounting Information System and Risk Management System that can identify, measure
and monitor the business risks of the Bank and Subsidiaries.
Beside that the Group as conglomeration has performed integrated Stress Test to ensure
that capital and liquidity on conglomeration level are still adequate during worst conditions
(stress).
Financial liabilities
Deposits from customers (646,719,198) (34,798,731) (17,462,139) - - - (698,980,068)
Sharia deposits (1,035,526) - - - - - (1,035,526)
Deposits from other banks (6,681,374) (36,000) (100) - - - (6,717,474)
Financial liabilities held for trading (62,716) (35,786) (2,613) (5,145) - - (106,260)
Securities sold under
agreement to repurchase (113,249) - - - - - (113,249)
Acceptance payables (1,919,003) (2,301,825) (1,026,305) (74,116) - - (5,321,249)
Debt securities issued - - (758,006) (589,517) - - (1,347,523)
Borrowings (70,374) (148,286) (1,864,397) (249,813) - - (2,332,870)
Other liabilities (3,307,011) (17,426) (1,704) (10) - - (3,326,151)
Subordinated bonds - - - - (500,000) - (500,000)
2018
No
> 3 months - More than contractual
Up to 1 month > 1 - 3 months 1 years > 1 - 5 years 5 years maturity Total
Financial assets
Cash - - - - - 21,691,443 21,691,443
Current accounts with Bank Indonesia - - - - - 43,548,309 43,548,309
Current accounts with other banks 8,497,938 - - - - - 8,497,938
Placement with Bank Indonesia
and other banks 28,412,993 1,197,660 2,011,629 60,529 - - 31,682,811
Financial assets held for trading 2,225,222 1,220,207 2,195,922 115,895 84,578 - 5,841,824
Acceptance receivables - net 3,088,222 4,329,898 4,053,162 111,003 - - 11,582,285
Bills receivable - net 2,269,070 3,639,615 2,692,024 - - - 8,600,709
Securities purchased under
agreements to resell - net 5,195,638 3,986,380 30,666 - - - 9,212,684
Loans receivable 36,042,785 41,393,814 158,902,156 175,803,366 126,714,191 - 538,856,312
Less:
Allowance for impairment losses
and deferred provision and
commission income - - - - - - (14,325,850)
Consumer financing receivable - net 131,998 133,085 917,521 6,242,104 189,001 - 7,613,709
Investment in finance leases - net 11,225 2,163 19,138 141,686 - - 174,212
Assets related to sharia
transactions - murabahah
receivables - net 170 1,370 34,642 1,015,521 627,707 - 1,679,410
Investment securities - net 27,891,286 5,849,836 20,978,132 52,774,584 980,545 606,280 109,080,663
Other assets - net 6,463,907 423,526 803,364 1,963,074 686,557 166,988 10,507,416
Financial liabilities
Deposits from customers (585,126,669) (30,646,614) (14,038,734) - - - (629,812,017)
Sharia deposits (621,315) - - - - - (621,315)
Deposits from other banks (6,456,891) (37,500) (100) - - - (6,494,491)
Financial liabilities held for trading (79,223) (26,167) (51,379) (32,165) - - (188,934)
Securities sold under
agreement to repurchase (48,111) - - - - - (48,111)
Acceptance payables (1,969,737) (2,653,028) (1,108,574) (112,147) - - (5,843,486)
Debt securities issued - - (239,735) - - - (239,735)
Borrowings (247,908) (122,500) (1,491,922) (231,145) - - (2,093,475)
Other liabilities (5,614,230) (9,078) (2,653) - - - (5,625,961)
Subordinated bonds - - - - (500,000) - (500,000)
The Bank’s net foreign exchange positions (Net Open Position or “NOP”) as of 31 December
2019 and 2018 were calculated based on prevailing Bank Indonesia Regulations. Based on
those regulations, banks are required to maintain the NOP (including all domestic and
overseas branches) at the maximum of 20% (twenty percent) of capital.
The aggregate NOP represents the sum of the absolute values of (i) the net difference
between assets and liabilities denominated in each foreign currency and (ii) the net difference
of receivables and liabilities of both commitments and contingencies recorded in the
administrative account (administrative account transactions) denominated in each foreign
currency, which are all stated in Rupiah. The NOP for statement of financial position
represents the sum of the net differences of assets and liabilities on the statement of financial
position for each foreign currency, which are all stated in Rupiah.
2019
NOP for statement Net difference
of financial between
position (net receivables and
difference liabilities in Overall NOP
between assets administrative (absolute
and liabilities) accounts amount)
Total 1,564,513
The Bank’s NOP as of 31 December 2019 and 2018 were as follows: (continued)
2018
NOP for statement Net difference
of financial between
position (net receivables and
difference liabilities in Overall NOP
between assets administrative (absolute
and liabilities) accounts amount)
Total 802,679
The primary objective of the Bank’s capital management policy is to ensure that the Bank has
a strong capital to support the Bank’s current business expansion strategy and to sustain
future development of the business, to meet regulatory capital adequacy requirements and
also to ensure the efficiency of the Bank’s capital structure.
The Bank prepares the Capital Plan based on assessment of and review over the capital
situation in terms of the legal capital adequacy requirement, combined with current economic
outlook assesment and the result of stress testing method. The Bank will continue to link
financial goals and capital adequacy to risk appetite through the capital planning process and
stress testing and assess the businesses based on Bank’s capital and liquidity requirements.
The Bank’s capital needs are also planned and discussed on a routine basis, supported by
data analysis.
The Capital Plan is prepared by the Board of Directors as part of the Bank’s Business Plan
and approved by the Board of Commissioners. This plan is expected to ensure an adequate
level of capital optimum capital structure.
Based on BI Regulation No. 8/6/PBI/2006 dated 30 January 2006 and BI Circular Letter No.
8/27/DPNP dated 27 November 2006 requires all banks to meet CAR requirements for the
bank on an individual and consolidated basis. The calculation of minimum CAR on
consolidated basis is performed by calculating capital and Risk-Weighted Assets (“RWA”)
based on risks from consolidated financial statements as provided in the prevailing Bank
Indonesia Regulations.
BI Circular Letter No. 11/3/DPNP dated 27 January 2009 requires all banks in Indonesia with
certain qualification to take into account operational risk in the CAR calculation.
The Bank is required to provide minimum capital in accordance with risk profile as of 31
December 2019 and 2018 based on Financial Services Authority Regulation
No. 11/POJK.03/2016 dated 2 February 2016.
The Bank calculates its capital requirements based on the prevailing OJK Regulations, where
the regulatory capital consisted of two tiers:
x Core Capital (Tier 1), which includes:
1. Common Equity (CET 1), which includes issued and fully paid-up capital (after
deduction of treasury stock), additional paid-up capital, allowable non-controlling
interest and deductions from Common Equity.
2. Additional Core Capital
x Supplementary Capital (Tier 2), which includes capital instrument in form of shares or
other allowable instruments, agio or disagio from supplementary capital issuance,
required general allowance for productive assets (maximum of 1.25% RWA credit risk),
specific reserve and deductions from tier 2 capital.
The CAR as of 31 December 2019 and 2018, calculated in accordance with the prevailing
regulations, taking into account the credit risk, market risk and operational risk, were as
follows:
2019 2018
Bank Consolidated Bank Consolidated
CAR ratio
CET 1 ratio 22.81% 23.65% 22.36% 22.93%
Tier 1 ratio 22.81% 23.65% 22.36% 22.93%
Tier 2 ratio 0.99% 0.99% 1.03% 1.02%
CAR ratio 23.80% 24.64% 23.39% 23.95%
CET 1 for Buffer 13.81% 14.65% 13.40% 13.96%
The CAR as of 31 December 2019 and 2018, calculated in accordance with the prevailing
regulations, taking into account the credit risk, market risk and operational risk, were as
follows: (continued)
2019 2018
Bank Consolidated Bank Consolidated
2019 2018
Balance, beginning of year 93,743 98,139
Non-controlling interest portion of Subsidiaries net profit
during the year 4,921 (3,494)
Increase (decrease) of non-controlling interest from
other comprehensive income of Subsidiaries during the year 1,561 (902)
Balance, end of year 100,225 93,743
In the normal course of business, the Bank has transactions with related parties due to their
common ownership and/or management. All transactions with related parties are conducted
with agreed terms and conditions.
The details of significant balances and transactions with related parties that were not
consolidated as of 31 December 2019 and 2018, and for the years then ended were as
follows:
2019 2018
Percentage to Percentage to
Amount total Amount total
Compensations for key management personnel of the Bank (see Note 1e) were as follows:
2019 2018
On 11 April 2006, the Bank signed a rental agreement with PT Grand Indonesia (a related
party), in which the Bank agreed to lease, on a long-term basis, the office space from
PT Grand Indonesia with a total area of 28,166.88 sqm at an amount of
USD 35,631,103.20, including Value Added Tax (“VAT”), with an option to lease for long-term
additional space of 3,264.80 sqm at an amount of USD 4,129,972, including VAT. This rental
transaction was approved by the Board of Directors and Shareholders in the Bank’s
Extraordinary General Meeting of Shareholders on 25 November 2005 (the minutes of
meeting was prepared by Notary Public Hendra Karyadi, S.H., with Deed No. 11). This rental
agreement started on 1 July 2007 and will end on 30 June 2035.
The Bank was required to pay an advance of USD 3,244,092.50 on 5 December 2005,
including VAT and 10 (ten) installments of USD 3,238,701.07, including VAT, for the period
of 15 April 2006 to 31 December 2006.
As of 31 December 2006, the Bank had paid USD 32,392,402.13, including VAT and it was
recorded as other assets. On 2 January 2007, the Bank settled the payments (paid the tenth
installment) amounting to USD 3,238,701.07, including VAT.
On 29 June 2007, the Bank paid the lease for additional space in the 28 th and 29th floors of
3,264.80 sqm at an amount of USD 4,129,972, including VAT.
This agreement was notarised by Notary Public Hendra Karyadi, S.H., under Deed No. 14
dated 11 April 2006.
Starting May 2008, the Bank has calculated the amortisation for those prepaid rental
expenses. As of 31 December 2019 and 2018, amortisation of prepaid rental expenses was
Rp 153,402 and Rp 140,005, respectively, such that the remaining prepaid rental payment to
PT Grand Indonesia as of 31 December 2019 and 2018 were Rp 211,012 and
Rp 224,409, respectively, which was recorded as prepaid expenses.
On 24 October 2008, the Bank paid security deposits for additional space on the 30th (thirtieth)
and 31st (thirty first) floor of 3,854.92 sqm at an amount of USD 208,165.68. This agreement
was notarised in Deed No. 110 dated 22 May 2008 of Notary Public Dr. Irawan Soerodjo,
S.H., Msi.
Rental payment for the 30th (thirthieth) and 31st (thirty first) floor started on 1 August 2009, for
which in accordance with the agreement between the Bank and PT Grand Indonesia, starting
from the first rental payment date (1 August 2009), the Bank will make the rental payments
on a quarterly basis until the lease expires.
On 19 July 2011, the Bank paid security deposits for additional space on the 32nd (thirty
second) floor of 1,932.04 sqm at an amount of USD 118,801.46. This agreement was
notarised in Deed No. 32 dated 12 September 2011 of Notary Public Lim Robbyson Halim,
S.H., M.H., replacement of Notary Public Dr. Irawan Soerodjo, S.H., Msi., Notary in Jakarta.
Rental payment for the 32nd floor started on 1 September 2011, for which in accordance with
the agreement between the Bank and PT Grand Indonesia, starting from the first rental
payment date (1 September 2011), the Bank will make the rental payments on a quarterly
basis until the lease expires.
On 22 June 2015, the Bank paid security deposits for additional space on the 33rd (thirty third)
floor of 1,932.04 sqm at an amount of USD 231,844.80. This agreement was notarised in
Deed No. 413 dated 30 June 2015 of Notary Public Dr. Irawan Soerodjo, S.H., Msi., Notary
in Jakarta.
Rental payment for the 33rd floor started on 1 September 2015, for which in accordance with
the agreement between the Bank and PT Grand Indonesia, starting from the first rental
payment date (1 September 2015), the Bank will make the rental payments on a quarterly
basis until the lease expires.
2019
Securities sold
Debt under
Subordinated securities agreements to
bonds issued Borrowings repurchase
Cash flow:
Proceeds from debt securities issued - 1,346,617 - -
Payment of debt securities issued - (240,000) - -
Proceeds from borrowings - - 88,649,720 -
Payment of borrowings - - (88,406,964) -
Proceeds from securities sold under agreements
to repurchase - - - 698,016
Payment of securities sold under agreements
to repurchase - - - (629,756)
Non-cash changes:
Amortisation of deffered bonds issuance costs - 1,171 - -
Adjustment of foreign currency - - (3,361) (3,122)
2018
Securities sold
Debt under
Subordinated securities agreements to
bonds issued Borrowings repurchase
Cash flow:
Proceeds from subordinated bonds 500,000 - - -
Payment of debt securities issued - (370,764) - -
Proceeds from borrowings - - 66,872,390 -
Payment of borrowings - - (67,830,206) -
Proceeds from securities sold under agreements
to repurchase - - - 1,460,662
Payment of securities sold under agreements
to repurchase - - - (1,519,429)
Non-cash changes:
Adjustment of foreign currency - - 10,689 10,653
Based on the Law No. 24 regarding Indonesia Deposit Insurance Corporation (Lembaga
Penjaminan Simpanan or “LPS”) dated 22 September 2004, effective 22 September 2005,
the LPS was established to provide guarantee on certain obligations of commercial banks
based on the prevailing guarantee schemes, in which the guarantee amount could be
changed if certain prevailing criteria are met. The law was changed with the Government
Regulation as the Replacement of Law No. 3 Year 2008, which was then changed to a law
since 13 January 2009 i.e. the Law of Republic of Indonesia No. 7 Year 2009.
As of 31 December 2019 and 2018, the Bank was the participant of this guarantee scheme.
As at the authorisation date of these consolidated financial statements, the Group is evaluating
the potential impact of these new and revised standards to the Group consolidated financial
statements.
The following are significant subsequent events conducted by the Bank and Subsidiaries:
Based on the Deed of Resolution of PT Bank Royal Indonesia No. 167 dated 27 January
2020, of Notary Public Sakti Lo, S.H., the following decisions have been taken:
1. Approved the increase in authorised capital of PT Bank Royal Indonesia, from Rp 748,800
to Rp 3,000,000; and
2. Approved the increase in issued and paid-up capital of PT Bank Royal Indonesia from
Rp 287,200 to Rp 1,287,200, PT Bank Royal Indonesia will issue 10,000,000 new shares
with nominal value of Rp 1,000,000 which all are subscribed to the Bank.
This Deed was approved by the Minister of Justice and Human Rights under its Decision
Letter No. AHU-0008370.AH.01.02.TAHUN 2020 dated 30 January 2020. The additional paid-
in capital has been approved by OJK through its Letter No. SR-2/ PB.33/2020 dated 9 January
2020. This additional paid-in capital payment have been made by the Bank on 5 December
2019, and as Other Assets as at 31 December 2019.
The Bank has signed the credit facility agreement with PT Bank Rabobank International
Indonesia for a total facility amounted to Rp 1,100,000 or equivalent to USD 100,000,000 (in
full amount) on 14 January 2020, with interest rate at JIBOR plus margin. This facility will
expire on 30 June 2020. PT Bank Rabobank International Indonesia has withdrawn the credit
facility amounted to Rp 210,000 on 30 January 2020.
Information presented in schedule 6/1 - 6/7 are additional financial information of PT Bank
Central Asia Tbk, (Parent Entity), which presented investment in Subsidiaries according to
cost method and are an integral part of the consolidated financial statements of the Group.
ADDITIONAL INFORMATION
STATEMENTS OF FINANCIAL POSITION (PARENT ENTITY ONLY)
31 DECEMBER 2019 AND 2018
(Expressed in millions of Rupiah, unless otherwise stated)
2019 2018
ASSETS
ADDITIONAL INFORMATION
STATEMENTS OF FINANCIAL POSITION (PARENT ENTITY ONLY)
31 DECEMBER 2019 AND 2018
(Expressed in millions of Rupiah, unless otherwise stated)
2019 2018
LIABILITIES
Deposits from customers
Related parties 1,652,310 2,772,111
Third parties 697,652,276 627,322,840
EQUITY
Share capital - par value per share of Rp 62.50 (full amount)
Authorised capital: 88,000,000,000 shares
Issued and fully paid: 24,655,010,000 shares 1,540,938 1,540,938
Retained earnings
Appropriated 1,955,604 1,697,052
Unappropriated 146,392,212 128,425,053
ADDITIONAL INFORMATION
STATEMENTS OF PROFIT OR LOSS AND OTHER COMPREHENSIVE INCOME
(PARENT ENTITY ONLY)
FOR THE YEARS ENDED 31 DECEMBER 2019 AND 2018
(Expressed in millions of Rupiah, unless otherwise stated)
2019 2018
ADDITIONAL INFORMATION
STATEMENTS OF CHANGES IN EQUITY (PARENT ENTITY ONLY)
FOR THE YEARS ENDED 31 DECEMBER 2019 AND 2018
Financial Highlights
2019
Unrealised gains
(losses) on
Revaluation available-for-sale
Issued and fully Additional paid- surplus of fixed financial assets- Retained earnings
Balance, 31 December 2018 1,540,938 5,711,368 8,675,407 (130,353) 1,697,052 128,425,053 145,919,465
Remeasurement of defined
benefit liability - net - - - - - (285,672) (285,672)
Total comprehensive income for the year - - 747,865 2,053,545 - 26,978,240 29,779,650
Corporate Profile
Balance, 31 December 2019 1,540,938 5,711,368 9,423,272 1,923,192 1,955,604 146,392,212 166,946,586
Management Discussion and Analysis
PT BANK CENTRAL ASIA Tbk Schedule 6/5
ADDITIONAL INFORMATION
STATEMENTS OF CHANGES IN EQUITY (PARENT ENTITY ONLY)
FOR THE YEARS ENDED 31 DECEMBER 2019 AND 2018
(Expressed in millions of Rupiah, unless otherwise stated)
Corporate Governance
2018
Unrealised gains
(losses) on
Revaluation available-for-sale
Issued and fully Additional paid- surplus of fixed financial assets- Retained earnings
paid-up capital in capital assets net Appropriated Unappropriated Total equity
Balance, 31 December 2017 1,540,938 5,711,368 6,587,497 1,259,805 1,463,952 110,272,696 126,836,256
Remeasurement of defined
benefit liability - net - - - - - 93,214 93,214
Corporate Social Responsibility
Total comprehensive income for the year - - 2,087,910 (1,390,158) - 24,795,759 25,493,511
Balance, 31 December 2018 1,540,938 5,711,368 8,675,407 (130,353) 1,697,052 128,425,053 145,919,465
747
Financial Highlights Management Report Corporate Profile Management Discussion and Analysis
ADDITIONAL INFORMATION
STATEMENTS OF CASH FLOWS (PARENT ENTITY ONLY)
FOR THE YEARS ENDED 31 DECEMBER 2019 AND 2018
(Expressed in millions of Rupiah, unless otherwise stated)
2019 2018
ADDITIONAL INFORMATION
STATEMENTS OF CASH FLOWS (PARENT ENTITY ONLY)
FOR THE YEARS ENDED 31 DECEMBER 2019 AND 2018
(Expressed in millions of Rupiah, unless otherwise stated)
2019 2018
CONSOLIDATED STATEMENTS OF FINANCIAL POSITION CONSOLIDATED STATEMENTS OF PROFIT OR LOSS AND OTHER
As of December 31, 2019 and 2018 COMPREHENSIVE INCOME
For The Years Ended December 31, 2019 and 2018
(in millions of Rupiah)
(in millions of Rupiah, unless earnings per share)
Audited Audited
Audited Audited No. ACCOUNTS
No. ACCOUNTS Dec 31, 2019 Dec 31, 2018
Dec 31, 2019 Dec 31, 2018
For The Years Ended December 31, 2019 and 2018 (Audited)
Attributable to equity holders of the parent entity
Foreign exchange
ACCOUNTS Total equity
Issued and Revaluation differences arising from Unrealised gains (losses) Non-
Additional Retained Other equity attributable to
fully paid- up surplus of translation of financial on available-for-sale controlling Total equity
paid-in capital earnings components equity holders of
capital fixed assets statements in foreign financial assets - net interest
the parent entity
currency
Balance, December 31, 2017 210,619,700 (24,766,946) 53,203 880 488,142 13,612,003 (5,073) 200,001,909 59,718,735 259,720,644
Net income for the year - - - - - 14,450,819 - 14,450,819 11,646,285 26,097,104
Revalution surplus of fixed assets - - 1,189,086 - - - - 1,189,086 975,165 2,164,251
Foreign exchange differences arising from translation
of financial statements in foreign currency - - - 15,561 - - - 15,561 12,761 28,322
Unrealised (losses) on available-for-sale financial
assets - net - - - - (773,027) - - (773,027) (635,008) (1,408,035)
Remeasurements of defined benefit liability - net - - - - - 69,055 - 69,055 56,782 125,837
Total comprehensive income for the year - - 1,189,086 15,561 (773,027) 14,519,874 - 14,951,494 12,055,985 27,007,479
Cash dividends - - - - - - - - (2,888,345) (2,888,345)
Increase in non-controlling interest due to additional
share capital payment - - - - - - - - 48,365 48,365
Balance, 31 December 2018 210,619,700 (24,766,946) 1,242,289 16,441 (284,885) 28,131,877 (5,073) 214,953,403 68,934,740 283,888,143
Balance, 31 December 2018 210,619,700 (24,766,946) 1,242,289 16,441 (284,885) 28,131,877 (5,073) 214,953,403 68,934,740 283,888,143
Net income for the year - - - - - 15,982,303 - 15,982,303 12,863,077 28,845,380
Revalution surplus of fixed assets - - 422,613 - - 2,196 - 424,809 348,385 773,194
Foreign exchange differences arising from translation
of financial statements in foreign currency - - - (9,439) - - - (9,439) (7,678) (17,117)
Unrealised gains on available-for-sale financial
assets - net - - - - 1,145,104 - - 1,145,104 940,636 2,085,740
Remeasurements of defined benefit liability - net - - - - - (149,089) - (149,089) (122,190) (271,279)
Total comprehensive income for the year - - 422,613 (9,439) 1,145,104 15,835,410 - 17,393,688 14,022,230 31,415,918
Cash dividends - - - - - - - - (3,943,702) (3,943,702)
Balance, 31 December 2019 210,619,700 (24,766,946) 1,664,902 7,002 860,219 43,967,287 (5,073) 232,347,091 79,013,268 311,360,359
Audited Audited
No. ACCOUNTS
Dec 31, 2019 Dec 31, 2018
COMMITMENTS
Committed receivables:
1. Borrowing facilities received and unused 4,694,646 4,320,600
2. Outstanding derivatives purchase position 11,822,675 8,575,998
16,517,321 12,896,598
Committed liabilities:
1. Unused credit facilities to customers
- Committed 152,604,164 145,599,557
- Uncommitted 63,355,677 55,587,325
2. Unused credit facilities to other banks Jakarta, March 5, 2020
- Committed 2,455,331 1,260,022
- Uncommitted 1,861 2,353
3. Irrevocable Letters of Credit facilities to customers 8,590,916 10,365,963
4. Outstanding derivatives selling position 67,392,624 40,887,714
294,400,573 253,702,934
CONTINGENCIES
Contingent receivables: Honky Harjo Agus Santoso Suwanto
1. Bank guarantees received 623,876 549,426 President Director Director
2. Interest receivables on non-performing assets 477,220 392,257
1,101,096 941,683
Contingent liabilities:
1. Bank guarantee issued to customers 15,737,312 15,241,182
2. Other 78 -
15,737,390 15,241,182
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