Se TL GDL 003 Section 1
Se TL GDL 003 Section 1
Section 1 - General
Reference: SE-TL-GDL-003
Version: 5
Application date: 02/02/2013
Purpose
This purpose of the RAIL-SYS Core Model document is to provide a description of the system solution
predominantly for service businesses and QSRW activities within Rolling Stock, and how their
requirements are satisfied by RAIL-SYS functionality.
The document is used during the requirements capture phase of the implementation when an impact
analysis is performed. The impact analysis compares the standard functionality with the needs of the
contract under consideration and the business processes already in place.
The document provides a summary of the RAIL-SYS solution. RAIL-SYS is part of the Alstom TWIST
systems architecture, which is shown below.
TWIST Architecture
TWIST: Together for a Worldwide Information System for Transport
Common ERP deployment
AMON
AMON RS Industrial
integrators sites
SAP R/3
Components RS
@PIS CHAS
Finance CHAS Traction
Core Model TIS sites
RAIL-SYS
RAIL-SYS TLS sites
RAIL-SYS Light
RAIL-SYS
RAIL-SYSLight
Light Small sites
The document describes the system solution and provides a reference to other supporting
documents.
RAIL-SYS is a modular system and the Core Model Document is structured to reflect this. The main
areas are Materials Management, Maintenance Management, Sales, Production and Finance. The
described functionality is unlikely to apply in its entirety to any one contract or business.
TRANSPORT
RAIL-SYS Core Model Document
Ref: SE-TL-GDL-003 Version: 5 Date: Feb 2013
Scope of application
The scope of the document covers the use of RAIL-SYS for TLS and TGS businesses and for QSRW
activities within Rolling Stock.
Realisation Processes
Support Processes
This document supports the process of analytical impact analysis and continuous improvement of the
Services system, Parts and Renovation business solution
UNCONTROLLED WHEN PRINTED – Not to be used before verification of applicable version number
This document is the property of Alstom Transport and the recipient hereof is not authorised to divulge, distribute or
reproduce this document or any part thereof without prior written authorisation from Alstom Transport
Filename: SE-TL-GDL-003 Feb 2013 2/24
RAIL-SYS Core Model Document
Ref: SE-TL-GDL-003 Version: 5 Date: Feb 2013
Control Sheet
Electronic
Written BIS <Updated
Dave Willetts signature
by: Project Manager automatically>
Prisma
Electronic
Approved <Updated
Annie Saillard SVP TLS signature
by: automatically>
Prisma
UNCONTROLLED WHEN PRINTED – Not to be used before verification of applicable version number
This document is the property of Alstom Transport and the recipient hereof is not authorised to divulge, distribute or
reproduce this document or any part thereof without prior written authorisation from Alstom Transport
Filename: SE-TL-GDL-003 Feb 2013
3/24
RAIL-SYS Core Model Document
Ref: SE-TL-GDL-003 Version: 5 Date: Feb 2013
Contents
UNCONTROLLED WHEN PRINTED – Not to be used before verification of applicable version number
This document is the property of Alstom Transport and the recipient hereof is not authorised to divulge, distribute or
reproduce this document or any part thereof without prior written authorisation from Alstom Transport
Filename: SE-TL-GDL-003 Feb 2013
4/24
RAIL-SYS Core Model Document
Ref: SE-TL-GDL-003 Version: 5 Date: Feb 2013
Table of Appendices
UNCONTROLLED WHEN PRINTED – Not to be used before verification of applicable version number
This document is the property of Alstom Transport and the recipient hereof is not authorised to divulge, distribute or
reproduce this document or any part thereof without prior written authorisation from Alstom Transport
Filename: SE-TL-GDL-003 Feb 2013
5/24
RAIL-SYS Core Model Document
Ref: SE-TL-GDL-003 Version: 5 Date: Feb 2013
1.0 Introduction
The total RAIL-SYS Core Model definition is split into the following eight independent sections for
maintainability. Each of these documents is version controlled, and stored on Prisma.
1. General section
2. Materials Management
3. Maintenance Management and Warranty
4. RAIL-SYS „Light‟
5. Production & Modernisation & Repairs
6. Quality Management
7. Sales
8. Finance
UNCONTROLLED WHEN PRINTED – Not to be used before verification of applicable version number
This document is the property of Alstom Transport and the recipient hereof is not authorised to divulge, distribute or
reproduce this document or any part thereof without prior written authorisation from Alstom Transport
Filename: SE-TL-GDL-003 Feb 2013
6/24
RAIL-SYS Core Model Document
Ref: SE-TL-GDL-003 Version: 5 Date: Feb 2013
Process charts explain step by step how RAIL-SYS supports the business processes. These charts are held
at two levels:
a) End to End
Provide a high level overview of the functionality. Used for common processes, mainly Logistics and
Production (see illustration below).
b) Detailed Process
Detailed to SAP transactional level. One or more per process.
UNCONTROLLED WHEN PRINTED – Not to be used before verification of applicable version number
This document is the property of Alstom Transport and the recipient hereof is not authorised to divulge, distribute or
reproduce this document or any part thereof without prior written authorisation from Alstom Transport
Filename: SE-TL-GDL-003 Feb 2013
7/24
RAIL-SYS Core Model Document
Ref: SE-TL-GDL-003 Version: 5 Date: Feb 2013
1.3 References
References are made through this document to the detailed User Instruction Documents (UIDs) which are
currently stored in the UK Prisma database under Alstom Transport UK section (Information Systems) and
also to On Demand lessons available via the intranet url
http://10.128.30.142/ondemand/content/OD_English
Where reference is made within this section 3 to any of the other 7 Sections which make up the Core
Model Document, they are shown thus:
See Section 8, Finance, Labour Allocations.
Where reference is made to another section within this document, it is shown thus:
See section Error! Reference source not found. TMM Yard Management & Commercial Service
UNCONTROLLED WHEN PRINTED – Not to be used before verification of applicable version number
This document is the property of Alstom Transport and the recipient hereof is not authorised to divulge, distribute or
reproduce this document or any part thereof without prior written authorisation from Alstom Transport
Filename: SE-TL-GDL-003 Feb 2013
8/24
RAIL-SYS Core Model Document
Ref: SE-TL-GDL-003 Version: 5 Date: Feb 2013
2.1 Introduction
Requirements
Many businesses using RAIL-SYS want to produce periodic as well as day-to-day operational reports, and
also to do data analysis. There are a number of reasons why it is not ideal to run use SAP directly for these:
Large amounts of data may be required which could cause a performance problem
Often graphical outputs are required
Standard facilities in SAP do not always make it easy to report against typical business scenarios
To overcome these issues, a RAIL-SYS Data Warehouse has been created which contains data extracted
from SAP and presented specifically for reporting on business scenarios. It also provides comparable
facilities to those contained in the FRACAS Data Warehouse, which were needed when warranty
implementation projects changed to using RAIL-SYS and RSL.
Solution
The Data Warehouse works by extracting data from RAIL-SYS tables, processing it according to appropriate
logic and then presenting it to the user as a dimensional model. To date the areas covered by Data
Warehouse are:
„Service Management‟ (most data sets are refreshed 5 times per week – 4 incremental + one full)
o Work done (service orders)
o Reliability (Service notifications plus linked order data – covers level 1 events and level 2
interventions)
o Service incidents (subset of events, only some contracts)
o Usage (distance run, powered hours etc)
o Labour hours (time confirmations against service orders, production orders, internal orders
and work packages, contains details of related service orders but not production orders)
o LCC (Life Cycle Cost) – comparison of actual and planned data for material and labour stars
“Material Management” (refreshed weekly)
o All material movements including receipts, transfers, issues plus expected receipts based on
open purchase order lines. Links to service management data for issues to service orders
(eg can show train part was issued to)
„Sourcing‟ (refreshed weekly every Friday evening European time plus additional end of month runs).
NB Only covers UK and Ireland
o Purchase orders
o Good receipts
o Stock information
o The general architecture of the solution is shown below:
UNCONTROLLED WHEN PRINTED – Not to be used before verification of applicable version number
This document is the property of Alstom Transport and the recipient hereof is not authorised to divulge, distribute or
reproduce this document or any part thereof without prior written authorisation from Alstom Transport
Filename: SE-TL-GDL-003 Feb 2013
9/24
RAIL-SYS Core Model Document
Ref: SE-TL-GDL-003 Version: 5 Date: Feb 2013
We currently use two Business Objects XI (BOXI) business intelligence tools – Web Intelligence and
Voyager OLAP reporting. Both of these are web based tools and do not require any client software; however,
users must be given specific access rights to create or modify reports.
Voyager
Business Objects OLAP tool for data mining
Good for ad hoc querying and exploring data trends
UNCONTROLLED WHEN PRINTED – Not to be used before verification of applicable version number
This document is the property of Alstom Transport and the recipient hereof is not authorised to divulge, distribute or
reproduce this document or any part thereof without prior written authorisation from Alstom Transport
Filename: SE-TL-GDL-003 Feb 2013
10/24
RAIL-SYS Core Model Document
Ref: SE-TL-GDL-003 Version: 5 Date: Feb 2013
In addition Crystal reports can be used to connect directly to the SQL databases. This requires client
software to be installed on the PC and is limited to a few key users and BIS/ITC only. Reports created can
then be deployed on the BOXI portal and run from there by any user with appropriate access rights. It is a
more advanced tool than the web based options but can deliver reports with more complex data and
formatting. It can also use data that is outside the data stars if a connection is available.
SAP Live Office is also available. This provides a way to use reports generated via Webi or Crystal within
office documents. The data can be automatically refreshed. This is a useful tool for creating monthly
contractual reports where a commentary is needed to go alongside tables and graphs of figures and some
content does not come from DWH.
UNCONTROLLED WHEN PRINTED – Not to be used before verification of applicable version number
This document is the property of Alstom Transport and the recipient hereof is not authorised to divulge, distribute or
reproduce this document or any part thereof without prior written authorisation from Alstom Transport
Filename: SE-TL-GDL-003 Feb 2013
11/24
RAIL-SYS Core Model Document
Ref: SE-TL-GDL-003 Version: 5 Date: Feb 2013
Data Set name Grain and main data Summary New deployments’ data Example Reporting
sources included?
Event T1 and I1 notifications Contains event records with reliability Yes if service management is Reliability and defect analysis by train,
Assessment Linked to technical and other codes, details of technical implemented using T1 or I1 symptom, root cause (Alstom LBS,
(EA) objects, catalogue objects (with product family and project) notifications and data is set up project specific, customer code)
(reliability) codes, and long texts. Includes labour hours in standard way Aims to replicate some FRACAS
service orders (aggregate figure only) from linked reporting
Also data from selected service order. Includes cumulative Labour hours analysis by defect coding
old data model figures for usage (e.g. km) at time of
implementations eg event.
UKML, Bucharest (not Shows Alstom „common capture grid‟
all data exists for these) values as well as project specific codes
Intervention T2 and I2 notifications Contains intervention records with a link Yes if service management is Analysis of interventions/component
Repair (IR) Linked back to some to the technical object details (product implemented using T2 or I2 repairs by LBS, material number, serial
data from originating T1 family and project) of the original event. notifications and data is set up number
(event) notification and Shows details about repairs (external in standard way Aims to replicate some FRACAS
service order and internal) including repair time reporting
EAIR Snowflake One record per T2 Selected data from the EA and IR stars As for EA and IR Analysis of interventions/ component
notification joined together via service order. repairs by original event data e.g.
Only contains interventions (T2 and I2 symptom codes
notifications) linked to an event (T1 or
I1record)
Work Done Service orders of all Contains details of all orders created Yes if service management is Analysis of work done by fleet, vehicle.
types, open or closed and work performed including planned implemented. Depending on Analysis of resources consumed
but excluding rejected and actual hours, costs (by category), exact data set up some fields (labour and material) against plan (for
orders materials planned and used. Also has may not be populated standard jobs) by fleet, vehicle.
task list. Analysis of maintenance costs by fleet,
UNCONTROLLED WHEN PRINTED – Not to be used before verification of applicable version number
This document is the property of Alstom Transport and the recipient hereof is not authorised to divulge, distribute or reproduce this document or any part thereof without prior written
authorisation from Alstom Transport
Filename: SE-TL-GDL-003 Feb 2013 12/24
RAIL-SYS Core Model Document
Ref: SE-TL-GDL-003 Version: 5 Date: Feb 2013
Data Set name Grain and main data Summary New deployments’ data Example Reporting
sources included?
vehicle.
Reliability Service Notifications of Contains notification details for No, data from franchise model Analysis of fleet, train set or vehicle
certain types only, corrective work and defects, including projects is added to EA and IR corrective maintenance history.
currently covers: codes and short and long texts. Also stars. Analysis of particular types of defects
corrective work on the shows Alstom „common capture grid‟ Specific work may be done to (trend analysis, root cause analysis).
following contracts: values as well as project specific codes bring other pre franchise
West Coast (Class 390 model projects into the star.
and other fleets) The following are scheduled
Merval in Chile Some fields are only populated for for late 2008:
Dublin Citadis trams certain projects. Bucharest Metro
Chester Coradia Other Chile projects
Barcelona trams (by import)
Usage Measurement All counter based measurement Yes, if counter based Fleet, Train Set usage (kilometres,
documents documents (e.g. kilometres run, KWH, measurement documents mileage) reporting.
Linked to technical powered hours) created. For full data, Links to reliability information to
object data „standard‟ range of produce MKPF data.
characteristics should be used
Service Incident Y1 Service Notifications Contains contract specific information No, specific to WCML Class Service incident reporting for Class
of certain types only. for WCML service incident records 390 fleet 390 fleet
Only applies to WCML
Labour bookings Time confirmations All labour hours booked to service Yes
orders, production orders, internal
orders and cost centres/work packages,
whether made via CATS or simple
confirmations
May have multiple records for a single
order operation
Labour Time confirmations Hours against operations as recorded in Yes Can be used for planned vs actual
operations aggregated to order either CATS or AFRU hours comparison
operation level
UNCONTROLLED WHEN PRINTED – Not to be used before verification of applicable version number
This document is the property of Alstom Transport and the recipient hereof is not authorised to divulge, distribute or reproduce this document or any part thereof without prior written
authorisation from Alstom Transport
Filename: SE-TL-GDL-003 Feb 2013 13/24
RAIL-SYS Core Model Document
Ref: SE-TL-GDL-003 Version: 5 Date: Feb 2013
Data Set name Grain and main data Summary New deployments’ data Example Reporting
sources included?
LCC data Imported from Comparison of actual and planned data Comparison of actual cost against LCC
spreadsheet for material and labour stars prediction
UNCONTROLLED WHEN PRINTED – Not to be used before verification of applicable version number
This document is the property of Alstom Transport and the recipient hereof is not authorised to divulge, distribute or reproduce this document or any part thereof without prior written
authorisation from Alstom Transport
Filename: SE-TL-GDL-003 Feb 2013 14/24
RAIL-SYS Core Model Document
Ref: SE-TL-GDL-003 Version: 5 Date: Feb 2013
Data Set Grain and main data Summary New deployments’ data Example Reporting
name sources included?
Materials Goods movements line Goods movement details including Yes ?
Management items (MSEG table), plus related service order data (train number,
for expected deliveries type of work etc.), purchase order data
against POs, schedule (vendor, type of PO?). Does not show
line items special stock indicator. Also links to
stock levels snapshot.
Data Set Grain and main data Summary New deployments’ data Example Reporting
name sources included?
Purchase Purchase order line items All purchase order details. No Analysis of Supplier Spend
Orders Covers UK and Ireland only Analysis of Supplier portfolio (active
suppliers) for a particular part.
Analysis of Commodity spends.
Analysis of Supplier delivery
performance (OTIF).
Goods receipts Goods movements of All goods receipts and returns. No Stores workload analysis.
specific types Covers UK and Ireland only Analysis of Supplier Quality
Performance (% returned parts by
reason codes).
Stock Stock data at plant and All stock information by storage No Current Stock value reporting.
storage location level locations Covers UK and Ireland only
UNCONTROLLED WHEN PRINTED – Not to be used before verification of applicable version number
This document is the property of Alstom Transport and the recipient hereof is not authorised to divulge, distribute or reproduce this document or any part thereof without prior written
authorisation from Alstom Transport
Filename: SE-TL-GDL-003 Feb 2013 15/24
RAIL-SYS Core Model Document
Ref: SE-TL-GDL-003 Version: 5 Date: Feb 2013
User logons
All users have their own Business Objects logon, which will determine:
Which actions they can take (e.g. create new reports/edit existing reports or view only)
Which report folders they can access
Which Universes and OLAP cubes of data they can access (e.g. Reliability records, Work
Done/Service Orders, Purchase Orders)
Folder security
This is used to restrict which existing reports users can run or view
Users cannot edit reports in public folders – they must take a copy to their own personal folder, work
on it there and then request it to be deployed in the public folders
Note – Folder security overlaps with Data security
If a user has access to a folder they can view any existing „instance‟ of a report irrespective of
any data permissions in force
A user can only refresh or run a report in a folder if they also have the necessary permissions
on the data
Currently folders are organised broadly along business lines (e.g. folders for TLS USA, TLS Romania,
UK Mainline) plus generic folders such as REX reports. This will be developed to meet emerging
needs. We will establish folder „owners‟ who will be responsible for ensuring that only appropriate
data is published in their folder and can control the deployment of new reports.
UNCONTROLLED WHEN PRINTED – Not to be used before verification of applicable version number
This document is the property of Alstom Transport and the recipient hereof is not authorised to divulge, distribute or
reproduce this document or any part thereof without prior written authorisation from Alstom Transport
Filename: SE-TL-GDL-003 Feb 2013 16/24
RAIL-SYS Core Model Document
Ref: SE-TL-GDL-003 Version: 5 Date: Feb 2013
Record security
At present there is no row level security within any Data Warehouse objects – this means that for
example if a user can work with data from the Work Done star then they can see data in that star for
all projects and contracts within RAIL-SYS. This is different from the user accounts on RAIL-SYS itself
where generally a user can only update and view data from their own company.
However the „Labour Bookings‟ and „Labour Operations‟ data stars incorporate row level security.
This is controlled via an SQL account that works in the background to restrict a user‟s access by plant
or company code. Please note that authorisation must be obtained from the site financial controller to
access the individual company data.
UNCONTROLLED WHEN PRINTED – Not to be used before verification of applicable version number
This document is the property of Alstom Transport and the recipient hereof is not authorised to divulge, distribute or
reproduce this document or any part thereof without prior written authorisation from Alstom Transport
Filename: SE-TL-GDL-003 Feb 2013 17/24
RAIL-SYS Core Model Document
Ref: SE-TL-GDL-003 Version: 5 Date: Feb 2013
3.0 Security
In addition to the business oriented Composite and Single Roles all users will have the following
generic Composite Role s assigned to their user profiles,: ZZZ_R6_GE_BC_END_USERS-CCCC.
UNCONTROLLED WHEN PRINTED – Not to be used before verification of applicable version number
This document is the property of Alstom Transport and the recipient hereof is not authorised to divulge, distribute or
reproduce this document or any part thereof without prior written authorisation from Alstom Transport
Filename: SE-TL-GDL-003 Feb 2013 18/24
RAIL-SYS Core Model Document
Ref: SE-TL-GDL-003 Version: 5 Date: Feb 2013
Reference Document(s):
S/00/IS/PRO/006/F003 RAIL-SYS User Account Request Form
The following documents can be found on the RAIL-SYS MEGA web pages:
http://iww.transportmega.ch.power.alstom.com/RAILSYS/en/:
SAP Instruction
User request form IS&T V0.1.xls SAP User Request Form IS&T
UNCONTROLLED WHEN PRINTED – Not to be used before verification of applicable version number
This document is the property of Alstom Transport and the recipient hereof is not authorised to divulge, distribute or
reproduce this document or any part thereof without prior written authorisation from Alstom Transport
Filename: SE-TL-GDL-003 Feb 2013 19/24
RAIL-SYS Core Model Document
Ref: SE-TL-GDL-003 Version: 5 Date: Feb 2013
Requirements
There are several reasons why time booking to jobs is required:
UNCONTROLLED WHEN PRINTED – Not to be used before verification of applicable version number
This document is the property of Alstom Transport and the recipient hereof is not authorised to divulge, distribute or
reproduce this document or any part thereof without prior written authorisation from Alstom Transport
Filename: SE-TL-GDL-003 Feb 2013 20/24
RAIL-SYS Core Model Document
Ref: SE-TL-GDL-003 Version: 5 Date: Feb 2013
UNCONTROLLED WHEN PRINTED – Not to be used before verification of applicable version number
This document is the property of Alstom Transport and the recipient hereof is not authorised to divulge, distribute or
reproduce this document or any part thereof without prior written authorisation from Alstom Transport
Filename: SE-TL-GDL-003 Feb 2013 21/24
RAIL-SYS Core Model Document
Ref: SE-TL-GDL-003 Version: 5 Date: Feb 2013
AMTRAK MSR MSR interface (Material Service Request) local BAPI RFC On Demand
AMTRAK WMS AMTRAK input warranty claim interface local Flat File FTP Daily
APIS DIP Digital Invoice Processing core BAPI RFC On Demand
Capacity Planning Finite Scheduling for WCTC (UK) local
CLAMP Materials definition core Batch Input File On Demand
DESKOM SNCF Invoice Dematerialization local Flat File FTP Hourly
DESKOM Invoice Verification local Flat File FTP Hourly
Digital Pen & Paper Corrective Maintenance local BAPI RFC On Demand
DMAGS to RAIL-SYS Engineering parts and BOMs definition, local Flat File FTP On Demand
developed and piloted at Ridderkerk
E-Pass Overhead Purchasing (replaces Marrakech) core Web Service IDoc Hourly
FRACAS Failure mode and effects analysis core
GEDI PO and invoices with external systems via GEDI core Flat File FTP
mainframe
GENIUS Train running and configuration. Defect status local Flat File FTP Every 10 mn
from RAIL-SYS to Virgin systems
Interflex Time & Activity recording. Interface developed for local
Salzgitter R6, CHAS and AMON
IVU RAIL Sweden contract - FTP transfer local Web Service SOAP On Demand
JDE Hornell Procurement & Logistic EDI local Flat File FTP On Demand
KOMPIS Sweden contract. 2 flows local Web Service SOAP On Demand
Marrakech Overhead Purchasing (UK&I). Superceded by E- local ALE
Pass
MAXIMO IBM Maintenance System used in Sweden local Web Service SOAP On Demand
Natixis Recovery rates of currency interface core Flat File FTP Monthly / Daily
NTV Notifications and train mileage, used in Italy local Web Service SOAP On Demand
OPTIMUS Inventory forecasting for USA local Flat File FTP Daily
Parts Folio Manage Service Operations core
Planisware Fleet Planning, service order and measurement local Flat File FTP Daily / OnDemand
docs
QM DWH Quality Management Notifications to DWH (TBD) core
RAILSYS Lignt Maintenance and Logistics flows core BAPI RFC On Demand
Sourcing DWH UK Sourcing Data Warehouse core Flat File FTP
SQCD Supplier QCD data local Flat File
Teranga Consolidated Finance reporting core
THETYS Apis Treasury Management core File SFTP On Demand
TRAIN TRACER Asset Management - Train core BAPI RFC On Demand
Event/Status/Position
ULYSSE Input of professional expenses from ULYSSE core Flat File FTP Every 15 mn
WAS Sourcing & Procurement core BAPI RFC On Demand
ZAP Transport Payroll Payroll core Flat File FTP Daily
UNCONTROLLED WHEN PRINTED – Not to be used before verification of applicable version number
This document is the property of Alstom Transport and the recipient hereof is not authorised to divulge, distribute or
reproduce this document or any part thereof without prior written authorisation from Alstom Transport
Filename: SE-TL-GDL-003 Feb 2013 22/24
RAIL-SYS Core Model Document
Ref: SE-TL-GDL-003 Version: 5 Date: Feb 2013
A–1 Definitions
For the purpose of this, and the seven other sections of the Core Model document, the following
definitions shall apply:
AP Accounts payable (SAP module)
APIS or @PIS Alstom Transports‟ core model for Finance (SAP solution)
AR Accounts receivable (SAP module)
BOM Bill Of Materials
BIS Business Information Systems function
CLAMP Common Language And Management of Parts
CPA Contract price adjustment
CS Customer Service (SAP module)
GAAP General Accepted Accounting Practice
GL General Ledger (SAP module)
GRIR Goods receipt / invoice receipt
IFRS International Financial reporting Standard
IM Inventory Management (SAP module)
ITSSC Information Technology Shared Service Centre
LBS Logical Breakdown Structure
MAP Moving average price
MRP Material Requirements Planning
MM Materials Management (SAP Module)
P&L Profit & Loss
PIR Purchase Information Record
PO Purchase Order
Product Hierarchy Field set in material master, which determines whether the part is
technically repairable, economically repairable or consumable.
PS Project Systems (SAP module)
Purchasing Group Code denoting the buyer responsible
SAP 3rd party software ERP package
RAIL-SYS SAP solution for Alstom Transport TLS
ROQ Repair On Quote
SD Sales & Distribution (SAP module)
Service Exchange Process where a float of repairable parts are held so that a part can be issued at a
fixed /average repair cost, in exchange for a broken part
SM Service Management (SAP module), Customer Service in SAP version 4.7.
UNCONTROLLED WHEN PRINTED – Not to be used before verification of applicable version number
This document is the property of Alstom Transport and the recipient hereof is not authorised to divulge, distribute or
reproduce this document or any part thereof without prior written authorisation from Alstom Transport
Filename: SE-TL-GDL-003 Feb 2013 23/24
RAIL-SYS Core Model Document
Ref: SE-TL-GDL-003 Version: 5 Date: Feb 2013
UNCONTROLLED WHEN PRINTED – Not to be used before verification of applicable version number
This document is the property of Alstom Transport and the recipient hereof is not authorised to divulge, distribute or
reproduce this document or any part thereof without prior written authorisation from Alstom Transport
Filename: SE-TL-GDL-003 Feb 2013 24/24