Over-And Under-Estimation of Travel Time On Commute Trips: GPS vs. Self-Reporting
Over-And Under-Estimation of Travel Time On Commute Trips: GPS vs. Self-Reporting
 Abstract: The underlying structure of road networks (e.g., circuity, relative discontinuity)
 contributes to the travel time perception of travelers. This study considers additional factors
 (e.g., arrival flexibility, access to traffic information) and tests nonlinearities linking perception of
 travel time. These factors are linked to four categories according to time perception research in
 psychology: temporal relevance, temporal uncertainty, and temporal expectancies; task complexity,
 absorption, and attentional deployment; and affective elements. This study estimates the
 relationship on data collected from commuters recruited from a previous GPS-based study in the
 Minneapolis-St. Paul region consisting of trips from home to work and back. For these work trips,
 the subjects’ self-reported travel times and the subjects’ travel times measured by GPS devices
 were collected. The results indicate that nonlinearities are present for road network attributes.
 Furthermore, the additional factors (e.g., arrival flexibility, access to traffic information) influence the
 travel time perception of travelers.
Keywords: travel time perception; GPS data; travel behavior; network structure
1. Introduction
      Travel time is an indispensable characteristic of any transportation system. It is an important
pillar that shapes the decisions of travelers (i.e., the demand side) in the transportation market and in
an interconnected way, it also influences the decisions of suppliers (e.g., airlines must offer flights that
are profitable). Travelers experience travel times. Thus, travelers estimate the travel time through
their own cognitive mechanism of perception. This mechanism is the underlying reason behind the
mismatch between travel times as reported by a traveler (subjective travel time distribution) and
travel times as measured from a device (e.g., loop detector; objective travel time distribution) in
collected data.
      Subjects’ perception of travel times has been found to be a significant factor in numerous
studies [1–15]. Travelers overestimate or underestimate the actual travel times they experience,
which undoubtedly affects decisions like route choice [16–18]. However, research is just starting to
unpack the factors governing the perception error of travelers systematically [19,20].
      This study aims to further uncover the factors governing the perception error along with the
nonlinearities (e.g., functional forms) linking the perception error and other factors. The studied factors
are connected to four categories according to time perception research in psychology: temporal
relevance; temporal uncertainty, and temporal expectancies; task complexity, absorption, and
attentional deployment; and affective elements. Thus, the underlying context of our research is
attempting to place the time perception research conducted in the transportation literature into the
context of the time perception research conducted in the psychology literature. The methodology
is based on regression analysis on data collected (surveys, and Global Positioning System (GPS)
points) of commuters recruited from a previous research study by the authors and colleagues in
the Minneapolis-St. Paul region [21,22]. The main characteristics of the data are that actual route
information is known, the home and work locations of subjects are known, and also subjects filled
in several questions regarding their travel experience and their time restrictions (i.e., travelers are
allowed to arrive late to work without any reprehension). To avoid confounds, only direct (i.e., no
trip chaining) commute trips (from home to work and from work to home) were considered for the
analysis. For these work trips, the subjects’ self-reported travel times and the subjects’ travel times
measured by GPS devices were collected. Furthermore, the objective of these previous research efforts
was to study the travel behavior of travelers due to the collapse of the I-35W bridge on 1 August 2007
and also after the replacement bridge opened to the public on 18 September 2008. Our goal was to
leverage this rich dataset to study factors governing perception error, which have not been previously
studied with these data by the authors and colleagues.
      The study is organized as follows: a literature review of the relevant research to the topic at hand;
hypotheses of the study; materials and methods; statistical models (specification and estimation); and
results and discussion.
2. Literature Review
      The literature review for this study encompasses one main area: travelers’ perception of travel
time. There are already plenty of studies focusing on this area, and thus, providing a comprehensive
review is a difficult task, which is not the purpose of this study. This review presents a selective
summary of relevant results of travelers’ perception of travel time from the transportation research
literature and the psychology research literature. References to further readings are provided for the
benefit of the readers.
      Psychologists have showed clear interest in the behavioral and cognitive mechanism of
the perception of time. They have classified the perception of time into three main categories:
subjective time passage (i.e., perception of the speed that time passes); estimation of time duration;
and simultaneity and succession of time. The estimation of time duration is the most frequently-studied
category by psychologists, and thus, it is better understood. It is also the dimension of time perception
that will be the focus of this study, and it has been the focus of most studies investigating the
perception of travel time in the transportation literature. The main factors identified for the duration of
time are: temporal relevance, temporal uncertainty, affective elements, arousal, task complexity,
temporal expectancies, absorption and attentional deployment. Temporal relevance refers to the
significance of time for performing a task in an optimal way. Temporal uncertainty refers to how well
the subject can estimate the duration of the task given previous experiences. Thus, results indicate that
when a task is commonly performed, its uncertainty is low, but when a task is uncommonly performed,
its uncertainty is high. In addition, tasks with high levels of relevance and uncertainty are associated
with estimates of duration of time tending to be longer. In contrast, tasks with low levels of relevance
and uncertainty are associated with a shorter duration of time [23,24]. Affective elements represent
the emotional levels of the individuals while performing a task. For example, subjects experiencing
fear estimate the duration of time to be shorter than those who are neutral [25–27]. Arousal refers to
a state of physical activation. For example, subjects under the influence of drugs may overestimate
the duration of time in comparison to others without such influence [28–30]. Task complexity refers
to the effort and the characteristics of the task. Research indicates that high complexity leads to
overestimation of the duration of time. In general, subjects that process more events during the time at
hand will tend to overestimate as they will have more memories [31]. Temporal expectancies refer to
the accumulated previous experiences that allow the subject to generate an estimate of the duration
of time for a task. Results indicate that previous durations of time will guide the duration of time
for a new task (previously performed) and also update experiences [32,33]. Absorption and attentional
Urban Sci. 2019, 3, 70                                                                                3 of 16
deployment refer to the focus of subjects and their understanding of the task that must be performed.
Subjects that do not focus and/or do not understand how to perform the task at hand will take further
time figuring the details of it, and thus may overestimate the duration of time [34,35]. For more details
readers may refer to [36].
     In the case of the perception of travel time in the transportation literature, most of the studies
as previously mentioned focused on the estimation of time duration of the travelers. In essence,
the travel times reported by the travelers are analyzed through several methods with the actual
travel times that the subjects experienced. Transportation researchers may have control over the
environment similar to psychological researchers through computer-based simulations and/or
fixed-base vehicle simulators [1,2,6]. On the other hand, transportation researchers may collect data
from field observations through questionnaires, cameras, GPS devices, and others [4,5,37,38]. It should
be noted that there is an obvious trade-off between the analyst’s control over the environment and the
realism of the environment to the subjects.
     In the case of studies using simulators, travelers’ preferences towards waiting times during
distinct traffic conditions (e.g., free-flow traffic) [1,2,6] . They used computer-administered stated
choice experiments with written travel times and/or stated choice experiments based on subjects’
travel times inside vehicle simulators. The results indicated that subjects’ perception of the travel times
as presented in the computer-administered experiments and the experiments with vehicle simulators
were significantly different. Lastly, the subjects’ perception of the travel times was different from the
actual travel times of the experiments.
     Travelers’ perception of their morning commute was studied with field observation [37]. The data
sources were reported travel times by subjects from questionnaires and travel times as observed
from cameras. The reported travel time distributions were compared to the camera travel time
distributions. Travel times for the same commute trips as reported by subjects from questionnaires
and travel times as measured from GPS devices have been compared [38] . Both studies found that
perception error was relevant. Field measurements of waiting times at transit stations using surveys
and cameras were collected by [4,5]. Both studies found that subjects’ perceptions of waiting time
varied significantly by the environment type (e.g., subjects overestimated waiting times the more the
environment was polluted and exposed to traffic), and also, a significant heterogeneity in the variation
was found (e.g., women waiting more than 10 min in perceived insecure environments overestimated
dramatically the waiting times).
     Underlying structure of road networks contributes to the travel time perception of travelers, as
shown with linear regression analysis on the data of two sources: the 2000 Twin Cities Travel Behavior
Inventory (TBI); and surveys from the I-35W Bridge collapse and reopening [39,40]. The TBI is a
comprehensive one-day house travel survey prepared by the Metropolitan Council and the Minnesota
Department of Transportation (Mn/DOT). Participants provide a record of all trips on the surveyed
day along with individual and household socio-demographic data [41]. The surveys from the I-35W
Bridge collapse and reopening refer to: two hand-out/mail-back paper surveys; one computer-based
Internet survey; and GPS data collected from the vehicles of subjects. The purpose of the surveys was to
understand the impacts of the bridge collapse and reopening on traveler behavior (see [18,21,22,42] for
more details). Furthermore, the factors used in [39,40] were measures based on [43] representing the
hierarchical and/or topological features of road networks. Hierarchical attributes should be understood
as those characteristics that capture the differentiation (i.e., heterogeneity) that exists in road networks.
Topological attributes are those characteristics that identify the distinct connection patterns and
connectivity of different configurations of links and nodes of road networks. The factors related to
measures of the structure of road networks were statistically significant, and the socio-demographic
variables (e.g., income) were not [39,40] .
     In summary, subjects’ perception of travel times has been found to be a significant factor in studies.
Travelers overestimate or underestimate the actual travel times they experience. Therefore, this is
Urban Sci. 2019, 3, 70                                                                                      4 of 16
likely to influence their travel decisions. Moreover, only recently, the perception error of travelers has
been connected to the structure of road networks.
3. Hypotheses
     The following hypotheses are based on the previous discussion of factors affecting the time
perception of subjects in psychological studies, and their plausibility of similar effectiveness on
travelers (more specifically, commuters in this study).
•     Arrival flexibility is a set of four binary variables that represent the subjects’ workplace arrival
      time constraints. The categories are: had to be there at the work start time; may arrive within
      20 min of the work start time; may arrive within 60 min of the work start time; may arrive at any
      time past the work start time. The first category is the base case (source: surveys). Travel time
      perception could also be a function of late and early arrival penalties regarding the work start
      time (soft rather than hard constraints), which future research could disentangle.
•     Type of trip is a binary variable indicating whether the trip originates from home (1 = from home
      to work) or from work (0 = from work to home) (source: GPS and surveys).
Hypothesis 1. Commuters with significant arrival flexibility will tend to underestimate their travel time,
because they are likely to exhibit low temporal relevance. They are allowed to “waste time” during their trip to
work. In addition, commuters that are driving from home to work will tend to overestimate their travel time,
because they are likely to exhibit high temporal relevance. They are bound by workplace time constraints that
may not be found in the work to home trips.
•     Expected travel time of the trip is the travel time (minutes) a subject indicates as expected to arrive
      at their destination. This differs from the reported travel times, as those are based on the subject’s
      estimate of the actual travel time of the trip (source: surveys).
•     Traffic information is a binary variable indicating whether a subject received any type of pre-trip
      travel information. 1 = received information; 0 = did not receive information (source: surveys).
•     Trips on Interstate bridges is a binary variable indicating whether a subject crossed the Mississippi
      River using any of the Interstate bridges (source: GPS).
Hypothesis 2. Commuters with knowledge of traffic from external sources (e.g., radio, TV) will tend to
overestimate their travel time, because they are likely to have formed a temporal expectancy (i.e., the received
travel conditions) and have accepted a level of temporal uncertainty before initiating their trip. In addition,
commuters’ trips on bridges on Interstates will tend to underestimate their travel time, because they are likely to
Urban Sci. 2019, 3, 70                                                                                      5 of 16
have high temporal expectancy and also believe these bridges have low temporal uncertainty. Lastly, the expected
travel time as indicated by the subjects is also linked to the temporal uncertainty and the temporal expectancy of
a trip.
•     Relative discontinuity is the sum of changes in street hierarchy (i.e., discontinuity) divided by the
      trip length. A change in street hierarchy is defined by the change of segment speed (source: GPS).
•     Proportion of limited access roads is obtained by diving the trip length of the trip on limited
      access roads to the total length of the trip (source: GPS).
•     Proportion of signalized arterials is obtained by dividing the trip length of the trip on signalized
      arterials to the total length of the trip (source: GPS). It is unitless.
•     Circuity is the ratio of the network distance of a path P to the Euclidean distance of the origin and
      destination corresponding to the path P. This measure captures the inefficiency in the network
      from a traveler’s perspective. It is calculated on the actual commute routes of each trip taken by
      each subject (source: GPS) It is unitless.
Hypothesis 3. Network measures are likely to be linked to task complexity and absorption and attentional
deployment. Traveling through a network may require different degrees of effort on the part of the commuters to
keep focused. Thus, commuters traveling on paths requiring more effort should overestimate their travel times.
Complexity leads to inaccuracy in general [44,45].
•     Congestion level represents the subjects’ description of their travel experience with regards to the
      experienced congestion during their trips. The categories are low, medium, and high. The first
      category is the base case (source: surveys). Future research could provided alternative objective
      rather than subjective definitions using GPS data vs. free-flow travel time.
•     Stress level represents the subjects’ description of their travel experience with regards to their
      stress level during their trips. The categories are low, medium, and high. The first category is the
      base case (source: surveys).
•     Fear of driving on the I-35W bridge and other bridges in the vicinity identifies the subjects that
      admitted they avoid bridges (including the I-35W bridge, Washington Ave bridge, and 10th Street
      bridge), because of the fear of bridge collapse (source: surveys).
Hypothesis 4. Congestion levels, stress levels, and fear of bridge collapse are related to the quality of the
commute, and thus should be connected to affective elements. If commuters are tired or stressed from the trip,
this may have an impact on their perception. Commuters that indicate high levels of congestion in their trips will
tend to overestimate their travel time, because it is believed that congested trips are unpleasant to commuters.
In addition, commuters that indicate high levels of stress in their trips will tend to overestimate their travel
time, because it is believed that stressful trips are unpleasant to commuters. Moreover, commuters that are
experiencing fear of bridge collapse are likely to underestimate the travel times, because they are more focused on
their own fears rather than the quality of the travel experience.
Urban Sci. 2019, 3, 70                                                                                     6 of 16
    Beyond the independent variables, different functional forms were tested. This allows one
additional set of hypothesis tests.
Hypothesis 5. Trips that are significantly more complex in comparison to others may lead to even higher
perception error. Thus, nonlinearities are hypothesized to be present.
Table 1. Cont.
     Figures 1 and 2 summarize trips according to travel times reported (stated and expected) by the
subjects in the periodic surveys and measured through GPS devices on the subjects’ vehicles. In general,
subjects’ stated travel times were greater than measured travel times for trips with travel times less
than 20 min. In contrast, subjects’ stated travel times were smaller than measured travel times for trips
with travel times more than 25 min. Furthermore, subjects’ expected travel times were closely similar
to measured travel times for trips with travel times less than 15 min. However, subjects expected
higher travel times for trips with travel times between 15 min and 30 min. Lastly, trips with travel
times greater than 40 min were always underestimated (both stated and expected) by the subjects.
These findings agreed with the law of [48].
100%
90%
80%
70%
                                   60%	
  
   Propor7on	
  of	
  trips	
  
50%
40%
30%
20%
10%
                                     0%	
  
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1
2
2
3
3
                                                                                                                                                                                  	
  4
                                              [0
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                                                                                                                                                                                5,
                                                                 (5
                                                                                                                                                                                                (4
                                                                                  (1
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(2
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                          Figure 1. Proportion of trips according to travel time of commute from GPS data and survey data: GPS
                          vs. stated; expected vs. GPS; stated vs. expected.
Urban Sci. 2019, 3, 70                                                                                                                                                                                                         8 of 16
25%
20%
                                  15%	
  
   Propor3on	
  of	
  trips	
  
                                  10%	
  
                                                                                                                                                                                                          GPS	
  
5% Stated (Survey)
                                                                                                                                                                                                          Expected	
  (Survey)	
  
                                   0%	
  
                                                    ]	
  
                                                                                                                                                                                                  )	
  
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  ∞
                                              ,	
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                                                                                                      Time	
  Category	
  (minutes)	
  
                                  Figure 2. Proportion of trips according to travel time of commute from GPS data and survey data.
5. Statistical Models
                                                                                                                                               Trin
                                                                                                                                   τni =                                                                                           (1)
                                                                                                                                               Tmi n
     The general structure of the linear regression models follows the random effects model
for panel data [49–52]. This structure is used to handle the correlations due to unobservable
variables across observations belonging to the same subject.                    The αi term captures the
correlations (i.e., Cov(τni τni 0 ) = E(αi αi ) = σα2 ) across observations (n ∈ N i ) of the same subject i.
Mathematically, the general structure is:
     The observations (i.e., trips) were divided into two groups: overestimated trips; and
underestimated trips. The former refers to trips by subjects with τni > 1. The latter refers to trips by
subjects with τni < 1. The linear regression models described subsequently were estimated for each of
these two groups.
     In this study, the Cobb–Douglas functional form (i.e., τni = f (xin ; β)) was adopted:
                                                                                                                                   h                       k
                                                                                                                                                                       β j zijn
                                                                                                          τni = β 0 ∏ ( xijn ) β j e∑ j=h+1
                                                                                                                              j =1
                                                 Z ∞
                                                       "                                                             #
                    L( β, σe2 , σα2 ) =   ∏                 ∏        N (τni | f (xin , zin ; β), σe2 , αi ) N (αi |0, σα2 )dαi                             (3)
                                          ∀i ∈I −∞         ∀n∈N i
where:
                             Z ∞
                                    
                                                             i   i   i
                                                                              !δni                                      1−δni
                                                                                                                                  
                                                       e f (xn ,zn ,α ;β)                            1
        L( β, σ2 ) =     ∏               ∏                      i   i
                                                  1 + e f (xn ,zn ,α ;β)
                                                                         i                           i       i
                                                                                        1 + e f (xn ,zn ,α ;β)
                                                                                                                 i
                                                                                                                                   N (αi |0, σ2 )dαi      (6)
                         ∀i ∈I −∞       ∀n∈N i
where:
6. Results
      Table 2 presents the estimates of the regression models. The first hypothesis was centered on
temporal relevance. It concerned two sets of variables: arrival flexibility; and type of trip. The variables
representing arrival flexibility were statistically significant by at least 5% in the linear regression models
for trips with travel times underestimated. Commute trips (with travel times underestimated) of
subjects with higher arrival flexibility to work were more likely to further underestimate their travel time
in comparison to other commute trips (with travel times underestimated) of subjects. However, it was
not statistically significant in the other models, but not contradicted. The variable representing type of
trip (home to work and work to home) was not found to be statistically significant in any of the models.
      The second hypothesis was centered on temporal uncertainty and temporal expectancy.
It concerned three sets of variables: traffic information; trips on Interstate bridges; and expected travel time
of the trip. The variable representing traffic information was only statistically significant by at least 10%
in the linear regression models for trips with travel times overestimated and the logistic regression
models. This result corroborated the second hypothesis up to a point. Usage of traffic information
influenced the subjects’ ability to estimate the travel time of their trips; however, its effect was not
statistically significant by at least 10% in most models, and its effect may further increase or decrease
the overestimation of trips depending on the information provided. For example, subjects receiving
average travel times may believe their travel time to be shorter or longer when the actual travel times
are lower or higher with respect to the average travel times. Thus, traffic information as a variable
influencing travel time perception requires further study. The variable representing trips on Interstate
bridges was only statistically significant by at least 5% in the linear regression models for trips with
travel times underestimated and the logistic regression models. These results agreed with the second
hypothesis that commuters’ trips on bridges on Interstates will tend to underestimate their travel.
Furthermore, the presence of the expected travel time of their trips as indicated by the subjects was
statistically significant by at least 5% in all models. The direction of the expected travel time variable
must be interpreted carefully. It must be remembered that subjects’ expectation of travel time may be
influenced by unknown variables including but not limited to: past experiences; and presence of
anchors (e.g., signals that provide confidence in an uncertain environment).
      The third hypothesis was centered on task complexity and absorption and attentional
deployment. It concerned four sets of variables: relative discontinuity; proportion of limited access
roads; proportion of signalized arterials; and circuity. Relative discontinuity was statistically significant at
the 5% level or better in at least one of the three models, and not contradicted in the others. It was
associated with lower reported travel time, relative to the observed. Circuity and proportion of
signalized arterials were both associated with higher reported travel time relative to the observed,
which was consistent with the hypothesis, though with a diminishing effect in the logistic regression.
However, the proportion of limited access roads was found not to be statistically significant.
These results corroborated the third hypothesis. In addition, these results agreed with previous findings
by [39,40] and further extended their work by considering the nonlinearities in the relationships of
these regressors and the perception of travel time.
Urban Sci. 2019, 3, 70                                                                                                                                                                         11 of 16
Table 2. Cont.
      The fourth hypothesis was centered on affective elements. It concerned three sets of variables:
congestion levels; stress levels; and fear of driving on bridges due to a previous bridge collapse. In general,
the results were mixed with regards to corroborating the fourth hypothesis. Congestion levels and
stress levels were statistically significant by at least 10%, but high levels of these variables led to
underestimation of travel times in commute trips. Thus, the question was what the subjects understood
by congestion levels and by stress levels in the periodic surveys. It is unknown whether the subjects’
understanding of the abstract situation matched the authors’ intention (i.e., high congestion levels and
high stress levels are unpleasant) of the abstract situation. Subjects may tolerate high congestion levels in
their trips, because of their continuous recurrence. Similarly, subjects may tolerate high stress levels
in their trips, because of their continuous recurrence. In addition, subjects’ attitudes (e.g., optimism)
toward congestion levels and stress levels may dominate. These variables require further research and
more specific questions to isolate their effects.
      The fifth hypothesis was centered on the presence of nonlinearities. The results indicated that
nonlinearities were present. Wald statistical tests indicated that the nonlinearities of the variables
representing task complexity and absorption and attentional deployment were jointly statistically
significant at 5%. In general terms, trips that were significantly more complex in comparison to others
may lead to even higher perception error.
      Reported travel time tended to have rounding errors, and it was not clear whether the reported
time was actually the perceived travel time or whether people were intentionally exaggerating;
for instance, the work in [3] found that reporting errors of travel times cannot be attributed to
(behaviorally-relevant) misperceptions.
      Lastly, the variables representing random effects were statistically significant at 1% in all the models.
This indicates that there were unobservable variables (i.e., unobserved heterogeneity) attributed to
each subject influencing his/her own perception of travel time in his/her trips.
     These results continue to highlight the need to further study the perception of travel time and to
acknowledge its influence on travelers’ decisions. Thus, the modeling of travel decisions must account
for perception error. This is an important research topic as many analyses (e.g., economic, planning)
and models (e.g., economic, traffic) in transport continue to ignore that travelers are executing decisions
according to their own divergent views of the actual travel time distributions.
     Future research should increasingly continue to explore the incorporation of these empirical travel
time perception functions into the modeling of travel decisions in order to increase the realism and
insights obtained from transport economic and planning models. Fortunately, this nascent strand
of research is gaining momentum in the transportation research literature. An early example is [9];
they took into account perception error in the development of a travel mode choice model and found
among other results that it generated more realistic estimates for willingness to pay measures for travel
time savings.
Author Contributions: D.L. conceived of the paper. D.L. and C.C. wrote the paper. C.C. conducted the statistical
analysis. D.L. edited the paper.
Funding: This research was funded by the Oregon Transportation Research and Education Consortium (2008-130
Value of Reliability and 2009-248 Value of Reliability Phase II) and the Minnesota Department of Transportation
project “Traffic Flow and Road User Impacts of the Collapse of the I-35W Bridge over the Mississippi River”.
Acknowledgments: We would also like to thank Shanjiang Zhu, Kathleen Harder, and the late John Bloomfield.
Conflicts of Interest: The authors declare no conflict of interest.
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