📘 Communication Skills – Lecture 5 to 10 (Merged Notes)
Duration: 6 Hours (1 hour per lecture)
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🎯 Learning Objectives (Overall)
1. Communication ki mukhtalif qisamien aur unka role samajhna.
2. Verbal, Non-Verbal, Written, Visual aur Digital Communication ka practical istemal
seekhna.
3. Barriers aur Effective Communication ki strategies ko samajhna.
4. Roz-marra zindagi aur professional life ke liye communication ko apply karna.
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Lecture 5 – Verbal Communication
Key Points:
Definition: Words aur language ke zariye paighaam dena.
Types: Oral (baat cheet), Written (likhit).
Importance: Clear expression, quick feedback.
Examples:
Classroom lecture, interview, phone call.
Activity:
Students ko pairs me baitha kar ek dusre se short dialogue practice karwayen (introductions,
greetings).
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Lecture 6 – Non-Verbal Communication
Key Points:
Definition: Bina alfaaz ke communication (body language, gestures, facial expressions, eye
contact, tone).
Mehrami zuban (silent language).
Role: 65–70% communication non-verbal hoti hai.
Examples:
Teacher ka muskurana, hand shake, folded arms.
Activity:
Ek student sirf non-verbal signs se ek situation act kare, baqi students guess karein.
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Lecture 7 – Written Communication
Key Points:
Definition: Likha hua paighaam (letters, reports, emails).
Features: Permanent record, detailed, slow feedback.
Importance: Official and academic context.
Examples:
Job application letter, email to principal.
Activity:
Har student ko ek short formal email likhne ka task dein (e.g., leave application).
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Lecture 8 – Visual Communication
Key Points:
Definition: Tasveeron, charts, symbols aur graphics ke zariye paighaam dena.
Role: Quick understanding, attractive presentation.
Media: Posters, infographics, traffic signs.
Examples:
Pie chart showing budget, road sign of “No Parking”.
Activity:
Students board pe ek simple chart banayein aur usko explain karein.
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Lecture 9 – Digital / Modern Communication
Key Points:
Definition: Internet aur digital tools ke zariye communication.
Forms: Social media, video conferencing, emails, WhatsApp.
Advantages: Fast, global reach.
Disadvantages: Misuse, fake news, privacy issues.
Examples:
Online classes, Zoom meeting.
Activity:
Class me debate karwayen: “Digital communication zyada faida mand hai ya nuksan daih?”
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Lecture 10 – Barriers to Effective Communication
Key Points:
Definition: Har wo rukawat jo communication ko clear aur effective hone se roke.
Types:
1. Physical (shor, distance, poor internet)
2. Psychological (stress, gussa, prejudice)
3. Language (difficult words, jargons)
4. Cultural (misunderstanding due to traditions)
Examples:
Network issue during online meeting.
Student not understanding difficult vocabulary.
Activity:
Students groups me barriers list karein jo unko apni daily life me face hote hain, phir
solutions suggest karein.
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🔑 Combined Summary (Lecture 5–10)
Verbal (oral & written) → Seedhi aur lafzon ki communication.
Non-Verbal → Body language aur gestures.
Written → Formal aur permanent communication.
Visual → Charts, pictures aur graphics.
Digital → Internet aur technology-based communication.
Barriers → Physical, psychological, language aur cultural rukawatein jo process ko affect
karti hain.
