SANOJ KUMAR SINGH
Mobile: +91-9686514793 +91-8618543306 • Email: sanoj_tomar@yahoo.com
LinkedIn: account link- linkedin.com/in/sanoj-singh-00a353202 Twitter:@SanojSi96956940
Expert Professional in Operations Management/ Process Management/ Client Servicing in Accounts
Receivables/ Accounts Payables,/Procurement/T&E/Trading
EXECUTIVE SUMMARY CORE COMPETENCIES
An enterprising, hard working and technically skilled professional with in Tableau Analyst
Operations Management, Investment Banking, Accounts Receivables and Quality & Performance Improvement
Accounts Payables, Trading, Tableau, SQL, Travel & Expense, KYC, People management
Sourcing, OTC Brokerage ,Derivative, Procurement , Italian Language Italian Language Expert
Proficient in streamlining processes and training systems with in-depth Project management
understanding and continuous optimization of individual, KPI's, SLA’s, Vendor models
objectives and targets. management
Expertise in account management to include accounts receivable and payable. Performance Management
Expert in managing query resolution by teams for internal business users and Training & Development
external suppliers.
Expert in working in group and producing best result and imparting excellent
leadership and teamwork skills.
KEY DELIVERABLES
Ensuring that the payment of invoices is completed within a timely manner and in accordance with payment terms.
Identifying invoices that are overdue or have not been received.
Verifying and checking expenses claims along with matching invoices to the relevant receipts.
Setting up vendor accounts and reconciling statements.
Closing down inactive vendor and employee accounts.
Keeping track of every transaction and logging details into a system.
Reconciling intercompany transactions on regular basis.
Managing query resolution by teams for internal business users and external suppliers.
Ensuring the team are customer focused and delivers required levels of service at all times.
Formulating operational goals and developing business plans for attaining these goals.
Monitoring the SLA’s and KPI’s for the process, identifying improvement areas and implementing adequate measures to
maximize customer satisfaction level.
Streamlining overall functioning of processes, identifying improvement areas and implementing adequate measures to
maximize customer satisfaction level.
CAREER CONTOUR
Since May 2011 with Societe Generale Global Solution Centre, Bangalore, Karnataka,India
May 2019 – till date as Senior Analyst (Trading Fees Team)
Jun 2015 - May 2019 as Senior Process Associate for Procurement Team
Jan 2013 – Jun 2015 as Senior Process Associate for Travel and Expense Team
May 2011 – Dec 2012 as Senior Process Associate for Accounts Payable Operations Team
Roles and responsibilities (2019 onwards) Trading Fees SG
Settlement of invoices in timely to ensure there is no escalation and working within the KPI
Monitoring all outstanding payable invoices related to brokerage, custody fees and closing close the same in timely manner.
Creating manual payments for inter-company payments and clearing cash breaks related to manual payment.
Creating invoices in system received from external counterparts that help downstream team to pay Brokerage/ Custody.
Transferring collected funds to correct account via Payment Tool if fund is received in incorrect account.
Onboarding new broker in system
Reconciling the cash flow booking with the invoices and creating manual payment in payment tool in order to pay to clients.
Identifying and allocating cash break to the department and posting accounting entries in system to clear cash break (Debit
leg) along with generating after payment is made to client.
Liaising with counterparties for resolving discrepancies in reconciliation process and processing invoices for Brokerage fees.
Working on nostro breaks and resolving the same in a stipulated timeline.
Managing a Tableau project for a Nestle client analyzing invoices received and paid data to identity areas for improvement and
reduce in delay in payment to client by 65%
Roles and responsibilities (2015 to 2019) Procurement Team SG
Managed denials and processed invoices for ASIAPAC.
Ensured all purchase requests have been created and all purchase orders have been sent to the suppliers on same day.
Imparted ideas to reduce unwanted works and ensured less than 2% denial.
Procuring all IT and Non-IT related goods and services for the Organization.
Creation of Purchase requisitions, validation of approved purchase requisition to convert the same into PO and dispatch to
supplies/vendors
.
Coordinate with internal stake holder in resolving their queries and obtaining any information required for the PR creation
Follow up with supplier/vendor for the shipment status and arrange for Deliveries.
Review of the stock with Asset team and forecast the future budget and order additional stock.
Expense item codes creation for initiating purchase request
Invoicing:
Once the Purchase Order is shared to vendor, invoices will flow for payments.
Creation of GRN/Receipt for the invoices and proceed further with Invoice Submission.
Follow up on the invoice submission with the Accounts team for payments status.
Follow up with the vendors on regular basis for the SOA (Statement of Accounts).
Allocating the Inter Entity Recharge with the Regions payments.
Cost center budgeting and FTE reports creation for ASIA region.
Vendor Management:
Setup the vendor under Internal tool.
Seeking the quote request from the vendor for goods/services and consider the best price and quality vendor with best lead
time.
Review of supplier performance on a quarterly basis
Roles and responsibilities (2013 to 20159) Travel and Expense Team SG
Approved claims for EMEA, AMER, ASIAPAC and UK.
Performed vendor bank details updations and managed payment run for approved claims.
Provided payment notifications for all employees and several ideas to reduce unwanted works.
Cleared all claims payment within 2 working days, ensured only 5% denial and removed all unwanted expenses type.
Managed calls to ensure that the calls volumes are completed within stipulated TAT and have ensured that all SLAs are met.
Roles and responsibilities (2011 to 2012) for Accounts Payable Operations Team SG
Supported Italy market Business and processed all invoices for EMEA.
Provided supplier Invoice Issue resolution and checked the best pay terms before making payment.
Performed quality check of the process on regular basis and maintained accuracy levels above 95%.
Resolved the queries of clients and met the productivity targets.
Managed daily and weekly reporting and dashboard to the client.
(2009 to 2011) with Hewlett Packard, Location Bangalore as Italian Language Expert
Roles and responsibilities
Processed invoices for Europe Clients and performed reconciliation and vendor payment
Carried out CDS reconciliations, ensured payment creation and extended hot line support.
Voluntarily handled 2 data quality projects.
Nov 2005 – May 2009 with Genpact, Hyderabad as Italian Language Expert (Discrepancy Management Team of Accounts
Payable Operations for the client EBAY)
Roles and responsibilities
Received Best performer yearly award in 2007 and 2009.
Processed invoices for Europe and US services and ensured vendor creation for EMEA.
Created payments and understood different tax codes applicable to the invoices and processing accordingly.
Published dashboard on payable and understood the reasons for invoices being parked and blocked.
Implemented knowledge in resolving parked and blocked invoices.
Developed end to end process knowledge and shared the same with other team members.
Got top rating in two of the three rating cycles at GENPACT.
Implemented 6 process improvements and implemented numerous process controls and given so many Ideas.
ACADEMIC CREDENTIALS
2005 Diploma in Italian Language from JNU, Accounts Payable Specialist Certification Program, IOMA,USA
2003 Bachelor of Arts (His)
TECHNICAL SKILLS
Computer basics like MS Excel, MS Word, MS Outlook, MS PowerPoint, ELIOT, SRG, CORAIL, X-ONE SAP, Tableau, NXG, and
BDR-Emotion.
CIBOP- Certified Investment Banking Operations Professional- I.
Tally ERP 9 and Trade Life Cycle.
EXTRAMURAL ENGAGEMENTS
Proactively organized Team Building activities.
Undertook various trainings regarding customer relations, Risk Management, Data Bridge, Time Management.
PERSONAL DOSSIER
Marital Status: Married Location: Bangalore, Karnataka, India
Passport No.: F7436628
