Nippon Paint (India) Pvt. Ltd.

Doc. Ref. MR.F03

Issue No. / Date 02 / 01.04.2017
Rev. No. / Date 00 / 01.04.2017
List of Process Measurable and Functional Objectives Page 01 of 01
Department: Process Owner:
Applicable
Frequency

Effectiveness
Standard

Efficiency

Monitoring

Evaluation
Frequency

Frequency

Frequency
Measuring
Frequency
Objective
U Target

Analysis
OHSAS
Process Performance
# Process # O Formula for Calculation Data Source Resp. for the

IATF

EMS
Measurable/ Objective
M year

No. of System Non Total No. of NC's Per Intenral

1 √ √ √ √ Nos. Internal Audit Summary Report MR Reducing Monthly Monthly 6 Month 6 Month
Conformanec in Internal Audit Audit

No. of System Non

As and
Conformanec in External Total No. of NC's Per
Integrated 2
(Certification & Customer )
√ √ √ √ Nos.
External Audit
External Audit Reports MR 5 After Audit After Audit When 6 Month
a Management Required
Audit
System
As per
No. of Document Revisions Total Nos. documentes Document Amendement
3 √ √ √ √ Nos. MR requireme Monthly Monthly 6 Month 6 Month
done in IMS Documentation amended in the year Revision Sheet
nts
% Consumption reducted Paper Consumption Monitoring
4 Paper Consumption √ √ % HR 10% Monthly Monthly 6 Month 6 Month
than Previous Year Data
MR/All
1 No. of Document Control NC's √ √ √ √ Nos. Actual NC's / Target X 100 Internal Audit Summary Report Dept. 5 Monthly Monthly 6 Month 6 Month
b
Control of HOD's
Documents
Document Review Plan As per
2 √ √ √ √ % Actual/Planned x 100 Document Review Plan MR Monthly Monthly 6 Month 6 Month
Adherance Plan

Internal Audit Summary Sheet & MR/All

1 No. of Record Control NC's √ √ √ √ Nos. Actual NC's / Target X 100 External Audit Reports, Product Dept. 5 Monthly Monthly 6 Month 6 Month
c
Control of Audit & Process Audit Reports HOD's
Records
Record Review Plan MR / All As per
2 √ √ √ √ Nos. Planned Vs Actual IMS Document Review Plan Monthly Monthly 6 Month 6 Month
Adherance HOD's Plan
No. elements decisions and
MR/All
action decided / no. of
1 Pending Decisions √ √ √ √ Nos. MRM Minutes of Meeting Dept. 0 Monthly Monthly 6 Month 6 Month
elements discussed in MRM x
HOD's
d MRM 100
MR/All
Annual Innternal Audit Program As per
2 MRM Plan Adherence √ √ √ √ Nos. Actual/Planned x 100 Dept. Monthly Monthly 6 Month 6 Month
Plan Plan
HOD's
As and
Target Improvement Actual Improvement Achieved Continual Improvement All Dept. as per
Continual 1
Achievement
√ √ √ √ Nos.
/ Target x 100 Management Program / SMP HOD's CIMP
Monthly Monthly When 6 Month
Improvement Required
e
Management No. of Days taken for As and
Continual Improvement All Dept.
Programe 2 Adherance to the Time Period √ √ √ √ Nos. completion of CI Project / No.
Management Program HOD's
15 Days Monthly Monthly When 6 Month
of Targeted Days x 100 Required
Adherence to Internal Audit As per
1 √ √ √ √ Nos. Actual /Planned x 100 Annual Internal Audit Plan MR Monthly Monthly 6 Month 6 Month
Plan Plan
f Internal audit
Internal Audit NC Summary 10 per
2 No. of NC's during Audit √ √ √ √ Nos. Actual NC's / Target X 100 MR Monthly Monthly 6 Month 6 Month
Report (Internal and External) Audit
No. of CA action repeated / As and
NC Control and Corrective
1 Repeatitiveness √ √ √ √ No. No. of NC's repeated for the All HOD's 0 Monthly Monthly When 6 Month
Action Report (S)
same cause Required
g
Corrective
Action Actual days for CA As and
NC Control and Corrective As per
2 Cycle Time √ √ √ √ Days completion / Targeted Days All HOD's Monthly Monthly When 6 Month
Action Report (S) Plan
for Action Completion x 100 Required
 As and
No. of Preventive Actions
1 Preventive Actions Taken √ √ √ √ Nos. Preventive Action Report All HOD's 12 Monthly Monthly When 6 Month
Taken and Closed
Required
h
Preventive
Action Actual days for PA As and
As per
2 Cycle Time √ √ √ √ Days completion / Targeted Days Preventive Action Report All HOD's Monthly Monthly When 6 Month
Plan
for Action Completion x 100 Required

Effectivenes: Ability to Achieve Desired Results

Efficiency:Relationship between the result achieved and the resources used.
Prepared By: Management Representative Approved By Plant Head
 Nippon Paint (India) Pvt. Ltd.
LIST OF PROCESS MEASURABLE/FUNCTIONAL OBJECTIVES

Process U
# Process # Performance O Formula for Calculation
Measurable M

Justified Customer No.of justified Complaints

Customer 01 Nos.
Complaint Received Per Month
1 Complaint
Handling 02 Repititiveness Nos. Repeated for the Same Cause
New Customer No. of New Customer Developed
03 Nos.
Added Vs Target
New Product New Products Developed Vs.
04 Nos.
Development Target
2 Marketing
No. of Enquiries Generated Vs No.
05 Enquiry Materialised Nos.
of Enquiries Materialized
06 Sales % Sales Planned Vs Achieve
Customer Total Marks Scored/Total Marks
07 %
Satisfaction Alloted*100
Supplied Qty./Scheduled Qty. X
08 Delivery %
100
09 Quality % Rejected Qty./Supplied Qty. X 100
No. of Incidents against Contracted
Customer 10 Premium freight Nos.
3 Satisfaction Freight
No. Notification Due Notifications Received from
11 to Quality or Delivery Nos. Customer for Quality and Delivery
Issues Issues

Customer No. of Complains received from

12 Distruptions & Field Nos. Customer for customer disruptions,
Returns Including Field Returns

Actual Production Qty/Planned Qty.

4 Production 13 Planning Efficiency %
* 100
No. of Qty Rejected/No. of Quantity
14 Inhouse Rejection %
Produced * 100

Cost of Poor Quality No. of Qty. Rejected X Price/Piece

15 Nos.
Control of N/C Trend (Including Customer Visit Charges)
5 Product
16 Rework % No. of Quantity R/W X Cost/Piece

17 Incomng Rejection Nos. Qty. Rejected/Qty. Received X 100

MSA Plan
18 Nos. MSA Completed Vs. MSA Planned
Control of Adherance
Monitoring and
6 Measuring
No. of Calibrations Done/ No. of
Equipment 19 Calibration %
Calibrations Planned*100
 Production
Stoppage Time due
20 Nos. Production Stoppage Time
to Non availability of
7 Purchasing Material

21 Cost Saving Nos. Reduction in Purchasing Cost

Supplier
Supplied Qty./Scheduled Qty. X
8 Performance 22 Delivery %
100
Monitroing
Time to Develop Development Start Date Vs.
Supplier 23 Days
New Supplier Sample Approval Date
Selection,
9 Evaluation and No. of New Suppliers identified for
No. of New
Re evaluation 24 Nos. the new product and Alternate
Suppliers Identified
Source

25 Inventory Ratio Rs. Inventory in Rupees

10 WH
No. of Incidents noticed by users
26 Line Stopage Nos.
due to Poor Inventory Control
Preventive Preventive Maintenance
27 Maintenance % Completed Vs. Preventive
Adherence Maintenance Planned
11 Maintenance 28 B/D Closure Time Days
B/d report Time to N/C Closure
time
No. of Hrs. Breakdown / Total
29 Breakdown Trend %
No.of Hours * 100
Requirement Shoot Time &
Time taken for
30 Days Requirement Fulfillment Time
Manpower Selection
(Period)
Training Plan Training Completed/Training
31 %
12 HRD Adherance Planned*100
On Job Training Nos. On job trainings Conducted
32 Nos.
Performance Vs. Planned
33 No. of Accedents Nos. No. accedents per month
Schemes No. of Schemes Available Vs. No.
Employee 34 Nos.
Implemation of Schemes Active
13 Motivation and
Empowerment No. of Suggessions generated per
35 Motivation Nos.
month

No. of N/C's raised during Internal

36 Nos.
Internal Audit Audit & External Audit
Performance
No. of Internal Audits Planned Vs
37 %
Achieved
Product Audits Completed Vs.
Internal 38 %
14 Auditing Product Audit Product Audits Planned
Performance
39 No. Nc's Raised during Audit

Process Audits Completed Vs.

40
Process Audit % Process Audit Completed
Performance
41 No. of NC's Raised During Audit
 Non Conformances No. of Document Control N/C's
Control of
15 Documents 42 related to Nos. raised during Internal and External
Documents Audit.

Control of Non Conformances Internal Audit Summary Report &

16 Records 43
related to Records
Nos.
External Audit Reports

No. of Decision Taken &

44 MRM Performance
17 MRM Completed
45 MRM Adherence % No. of MRM Planned Vs Achieved
Continual No. of Projects Identified &
18 Improvement 46 CI project %
Executed
Work
5S Implementation
19 Environment 47
(House Keeping)
% Marks Scored/Total Marks * 100
Management

Corrective Corrective Action No. of Corrective Actions taken for

20 Action 48
Implementation
Nos
Internal & External Complaints

Preventive No. of preventive Actions taken for

21 Action 49 Preventive Action Nos
Internal & External Complaints

Process Process Validation Planned Vs

23 Validation 50 Plan Adherence Nos.
Achieved

Monitoring & 51 Layout Plan Nos. Layout Planned Vs Achieved

24 Measurement
OF Prodcut 52 Doc Audit Nos. Doc Audit Planned Vs Achieved

No. Of Targets Achieved for

Process Mesurable
53 Nos. Process Measurables Vs Total No.
Performance
of Process Measurables Defined.
Monitoring and
25 Measurement
of Processes No. of SPC Study Completed
54 Manufacturing Nos.
Against SPC Planned
Process
Performance No. of SPC Studies for which Cpk
55 Nos.
is not achieved
Product Sample Submission Dt.
56 Days
Vs. Development Start Date
26 APQP Development Time
57 Nos. First time right sample

Business No. of Targets Achieved against

27 59 Business Plan Nos.
Planning the Target
 Doc. Ref. MR.F03 A
ndia) Pvt. Ltd. Issue No./Dt. 02 / 01.04.2017
Rev. No./Dt. 00 / 01.04.2017
E/FUNCTIONAL OBJECTIVES
Page 01 of 01

Data Source Resp.

Review
Frequency
Target April
2017 to
Peform
March 2018 Apr-17 May-17 Jun-17 Jul-17 Aug-17

Customer Complaint
Head QC Monthly
Register
CAPA Reports Head QC Quarterly

List of Customers Sales Quarterly

List of Products Sales Quarterly

Enquiry Register Sales Quarterly

Monthly Sales from
Sales Monthly
Accounts
Customer Satisfaction
Sales Yearly
Survey.
Sales Report Sales Monthly

Quality Rating Head QC Monthly

Premium Freight
Sales Monthly
Monitoring Register

Customer Complaint
Head QC Monthly
Register

Customer Complaint
Head QC Monthly
Register

Manthly/Daily Production Head

Monthly
Reports Production
Non Conformance Head
Monthly
Register (In process) Production
Non Conformance
Register & Customer Head QA Monthly
Debit Notes
Head
Rework Register Monthly
Production
Non Conformance
Head QC Monthly
Register (Incoming)
Head QC
MSA Plan Quarterly
Head R&D

Resp Dept
Calibration Schedule Monthly
Heads
Production Stoppage Head
Monthly
Register Purchase

Monthly Purchase Head

Quarterly
Summary Report Purchase

Sales Report Planning Monthly

Supplier Registration Head

Quarterly
Form Purchase

Head
List of Suppliers Quarterly
Purchase

Monthly Inventory Report Head WH Monthly

Production Stoppage
Head WH Monthly
Register

Preventive Maintenance Head

Monthly
Schedule Maintenance

Head
Breakdown Register Monthly
Maintenance
Head
Breakdown Register Monthly
Maintenance

Manpower Requisition
Head HRD Quarterly
Form

Training Plan/Schedule Head HRD Monthly

On the Job Training
Head HRD Monthly
Register
Accident Investigation
EHS Monthly
Register
Scheme Implementation
Head HRD Monthly
Records
Suggession Received
Head HRD Quarterly
from Emplyees
Internal Audit Summary
Report & External Audit MR Quarterly
Reports

Internal Audit Plan MR Quarterly

Product Audit Plan HOD QC Monthly

Product Audit NC Report HOD QC Monthly

Process Audit Plan HOD QA Quarterly

Process Audit NC Report HOD QA Quarterly

Internal Audit Summary
Report & External Audit MR Quarterly
Reports
Internal Audit Summary
Report & External Audit MR Quarterly
Reports
MR / Plant
MRM Minutes of Meeting Quarterly
Head
MRM Plan Plant Head Quarterly
MRM Minutes of All Dept.
Quarterly
Meeting / SMP Heads

House Keeping Audit

Head HRD Quarterly
Reports

Corrective Actions All Dept.

Monthly
Records Heads

All Dept.
Preventive Action Reports Monthly
Heads

Head
Process Validation Plan Monthly
Production
Layout Plan Head QC Monthly

Doc audit Plan Head QC Monthly

List of Process
Measurables & All Dept.
Monthly
Performance Tracking Heads
Sheet

Head
SPC Plan Quarterly
Production

Head
SPC Reports Quarterly
Production
APQP Timeline Chart Head R&D Monthly
Tracking with cause if
Head R&D Monthly
failuer

Business Plan Review &

Plant Head Six Month
MRM Minutes of Meeting
Peformance Trend Data
Sep-17 Oct-17 Nov-17 Dec-17
 GKW LIMITED FORMAT NO;- P / MR / F /09 - 00

Doc. Ref.
Nippon Paint (India) Pvt. Ltd. Issue No./Date
IMS Process Measurable and Functional Rev. No./Date
Objectives Trend Monitoring Sheet Page
DEPARTMENT-

Process IMS Process Mesurable/Objective UOM Target

IMS Batch cycle Time Reduction hrs 16

20

15
11.9 11.8 12.1 12.3 12.9 12.2 12.9 12.3 12.1 12.7
10

0
Jan-21 Feb-21 Mar-21 Apr-21 May-21 Jun-21 Jul-21 Aug-21 Sep-21 Oct-21 Nov-21
DATA MONITORING
Year (Jan - 2021 to Dec-2021)
Month Jan-21 Feb-21 Mar-21 Apr-21 May-21 Jun-21 Jul-21 Aug-21 Sep-21 Oct-21
Target 16 16 16 16 16 16 16 16 16 16
Internal Target 13 13 13 13 13 13 13 13 13 13
Actual 11.9 11.8 12.1 12.3 12.9 12.2 12.9 12.3 12.1 12.7
ANALYSIS & ACTION PLAN
Corrective Action Plan
Month Analysis / Cause Target Dt. Resp
Taken/Planned

Jan-21

Feb-21

Mar-21

Apr-21

May-21

Jun-21

Jul-21

Aug-21
 GKW LIMITED FORMAT NO;- P / MR / F /09 - 00

Sep-21

Oct-21

Nov-21

Dec-21
 GKW LIMITED FORMAT NO;- P / MR / F /09 - 00

MR.F03 B
02 / 01.04.2017
00 / 01.04.2017
01 of 01

internal
Resp.
Target
Manager
Production

2.9 12.3 12.1 12.7

1 Aug-21 Sep-21 Oct-21 Nov-21 Dec-21

NG
ec-2021)
Nov-21 Dec-21
Update this table
16 16 16 only , Graph will
come automatically
13 13 13

N PLAN

Resp Status
GKW LIMITED FORMAT NO;- P / MR / F /09 - 00
 GKW LIMITED FORMAT NO;- P / MR / F /09 - 00

Nippon Paint (India) Pvt. Ltd.

IMS Process Measurable and Functional Objectives Trend
Monitoring Sheet
DEPARTMENT-

Process IMS Process Mesurable/Objective

IMS Rejection Rate

3.5
3 3
2.5
2 2 2
1.5
1 1 1
0.5
0 0 0 0 0
Jan-21 Feb-21 Mar-21 Apr-21 May-21 Jun-21 Jul-21 Aug-21 Sep-21
DATA MONITORING
Year (Jan 2021 - to Dec-2021)
Month Jan-21 Feb-21 Mar-21 Apr-21 May-21 Jun-21 Jul-21
Target 0 0 0 0 0 0 0
Actual 0 2 3 0 1 1 2
ANALYSIS & ACTION PLAN
Corrective Action Plan
Month Analysis / Cause
Taken/Planned
contamination of wrongly packed in future supplies in
Feb-21 container MS container plastic drums
order wrongly placed As it was white
by customer shade, R&D
advised to supply
Feb-21 the same to other
customer

Mill properly not procedure for It was clear , so

Mar'21 flushed cleaning not consumed in tinted
followed properly product
Wrong pigment issued Reground and
Mar'21 adjusted and
dispatched
Mill properly not procedure for It was clear , so
May'21 flushed cleaning not consumed in tinted
followed properly product
HG reversion wrongly checked Regrind and found
Jun-21 ok
shade matching shade adjusted
July'21 delayed
adhesion poor substrate was rechecked and
different found ok with
July'21 customer
substrate
GKW LIMITED FORMAT NO;- P / MR / F /09 - 00
 GKW LIMITED FORMAT NO;- P / MR / F /09 - 00

Doc. Ref. MR.F03 B

. Issue No./Date 02 / 01.04.2017
ectives Trend Rev. No./Date 00 / 01.04.2017
Page 01 of 01

UOM Target Resp.

No.s 0 Manager Production

0 0 0
Aug-21 Sep-21 Oct-21 Nov-21 Dec-21
ING
ec-2021)
Aug-21 Sep-21 Oct-21 Nov-21 Dec-21 Update this table only
0 0 0 0 0 , Graph will come
automatically
0 0 0
N PLAN
Action Plan
Target Dt. Resp Status
Planned
Supplied batches
26.02.21 Purchase Completed
foound to be ok

Supplied to other
28.02.21 Sales Completed
customer

Supplied to other
14.3.21 Production Completed
customer

Supplied batches
22.3.21 Stores Completed
foound to be ok

Supplied to other
27.3.21 Production Completed
customer

Supplied to
20.6.21 Production Completed
customer
Supplied to
12.7.21 Production Completed
customer

Supplied to
22.7.21 R&D Completed
customer
GKW LIMITED FORMAT NO;- P / MR / F /09 - 00
 GKW LIMITED FORMAT NO;- P / MR / F /09 - 00

Doc. Ref. MR.F03 B

Nippon Paint (India) Pvt. Ltd. Issue No./Date 02 / 01.04.2017
IMS Process Measurable and Functional Rev. No./Date 00 / 01.04.2017
Objectives Trend Monitoring Sheet Page 01 of 01
DEPARTMENT-

Process IMS Process Mesurable/Objective UOM Target Resp.

IMS OTIF (On Time in Full) In % 95 Manager Production

98 98
97.6 97.7 97.6 97.7 97.7
97.5 97.5
97.2
97 97 97
96.8
96.4
Jan-21 Feb-21 Mar-21 Apr-21 May-21 Jun-21 Jul-21 Aug-21 Sep-21 Oct-21 Nov-21 Dec-21
DATA MONITORING
Year (Jan 2021 - Dec 2021)
Month Jan-21 Feb-21 Mar-21 Apr-21 May-21 Jun-21 Jul-21 Aug-21 Sep-21 Oct-21 Nov-21 Dec-21
Target 97 97 97 97 97 97 97 97 97 97 97 97
Actual 97.5 97.7 97.6 97.7 97.5 97.7 97 97 98 97
ANALYSIS & ACTION PLAN
Corrective Action Plan
Month Analysis / Cause Target Dt. Resp Status
Taken/Planned

Jan-21

Feb-21

Mar-21

Apr-21

May-21

Jun-21

Jul-21

Aug-21

Sep-21

Oct-21

Nov-21

Dec-21
 GKW LIMITED FORMAT NO;- P / MR / F /09 - 00

Update this table only

, Graph will come
automatically