MURARI MADHAW
E-Mail: madhaw29@gmail.com ~ Mobile: +91-/9199212957
Seeking assignments in Retail Branch Banking with an organisation of high repute in
Banking Sector.
Precise
A dynamic professional with almost 13 years of rich work experience in Retail Branch Banking.
Demonstrated abilities in cementing healthy relationship with the customers/clients for
generating business and leading workforce towards accomplishing business and corporate goals.
Knowledgeable on:
- Retail branch banking operations and Life Insurance Sales Administration and
Products.
- Conventional insurance products and unit linked plans, pension plans etc.
- Banking business products, process, and policies with the retail liabilities products.
Exposure in handling activities related to liabilities products including CASA, Demat, Deposits
and Third Party Products in adherence to regulatory guidelines / procedures in bank branch &
insurance.
Possess excellent interpersonal, communication and organizational skills with proven abilities in
team management, customer relationship management and planning.
CAREER CONTOUR
Currently Associated with HDFC BANK LTD since Dec2019
Currently working as a Branch Manager in the grade of Senior Manager at Mahnar Branch, vaishali
Associated with AXIS BANK LTD. Since Nov 2010 to Novemeber 2019
Worked as a Customer Service Officer since Nov 2010 to July 2013
worked as a Branch Operations Manager in New Bypass Branch, Patna since September
2014 to May 2017.
Worked as a Branch Sales Manger at New Bypass Branch since June 2017 to June 2018
Worked as a Branch Operations head at Muzaffarpur main branch since july 2018 to Nov
2019.
NOTEWORTHY MILESTONES
Gained exposure in:
All the major retail banking functions
Personal banking with responsibility of teller and personal banking authorizer within the
bank.
Instrumental in establishing the product as a huge success and presently it is one of key focus
among basket of other products of the bank for future Financial Year.
Effectively managed overall responsibilities of sales, operations & general administration of the
branch.
Initiated / Handled all the aspects related to Retail Liabilities and Product Management.
Significantly designed business plans to ensure cross sell of whole range of banking products
including the sale of third party products insurance and Mutual Funds to the customers of the
bank.
Effected quality customer acquisition and broadened the base of new customers through
innovative ideas and high standard of service.
Maintained ongoing developments of new business opportunities as well as the management of
existing account relationships.
Recognised for:
Achieving efficient achievement of annual targets qualified for bank sponsored foreign
trips.
Receiving Gift Cash Vouchers for highest selling of Third Party Products and attended
many Reward & Recognition events at national or international level.
Appreciation mails from Circle Head and Cluster Head for mobilising CASA balannce for
Branch and Bank.
TRAINING PROGRAMS/ SEMINARS ATTENDED
Basic Banking and Liability Products Customer Complaint Handling
Leadership Empowerment and People Management KYC / AML related program
Educational qualification:
2010: MBA, Sikkim Manipal University, Patna (Specialized in Banking)
Post Graduate Diploma in Banking & Finance from Manipal University
2007: B.COM, Patna University, With First Class.
Other Qualifications:
● IRDA Certification
● AMFI Certification
● CPA from NIFA with Grade “A”
●
PERSONAL DOSSIER
Date of Birth: 29 November 1985
th
Languages Known: Hindi & English
Marital status Married
