Part 1: Defining the System and Its Boundaries
1. What is the name of the main process we are focusing on?
2. Who are all the different people or groups involved in this process from the very beginning to the very
end?
Part 2: Understanding the Flow of Information (Data Flows)
1. What information (e.g., documents, forms, lists) do they provide to the pageant management process?
2. What information do they receive from the pageant management process?
For the Contestant Manager:
What information do they provide?
What information do they receive?
For the Judges:
What information do they provide? (e.g., "Paper Score Sheets")
What information do they receive? (e.g., "Contestant Packets," "Judging Criteria")
For the Tabulator:
What information do they provide? (e.g., "Final Results," "Rankings")
What information do they receive? (e.g., "Filled-out Score Sheets" from the Judges)
For the Event Manager:
What information do they provide? (e.g., "Event Schedule," "Round Descriptions")
What information do they receive? (e.g., "Overall Event Reports," "Final Rankings")
For the Announcer:
What information do they receive? (e.g., "Finalist List," "Winners' List")
Do they provide any information back?
Part 3: Final Checks
1. Is there anyone else involved in the process that we haven't mentioned yet? (e.g., a treasurer, an
accountant for prize money, a sponsor who receives reports)
2. Are there any other important documents or reports that are created or used in this process that we
haven't discussed?
