IBM TS4300 Tape Library

Machine Type 3555

User's Guide

IBM
IBM Confidential

SC27-4629-08
 IBM Confidential

Before using this information and the product it supports, read the information in “Notices” on page 247. To
ensure you have the latest publications, visit the web at http://www.ibm.com/storage/lto.

This edition applies to the IBM TS4300 Tape Library User's Guide, SC27-4629-08, and to the subsequent
releases and modifications until otherwise indicated in new editions.
© Copyright IBM Corporation 2017, 2023.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule
Contract with IBM Corp.

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Read this FIRST

This product might not be certified in your country for connection by any means whatsoever to
interfaces of public telecommunications networks. Further certification might be required by law
before any such connection is made. Contact IBM® for information.

Regulatory information
• The IBM TS4300 library must be installed in a restricted area.
• Only personnel with technical and product safety training should have access to the library.
• The library must be properly installed in an office or industrial environment with shielded cables and
adequate grounding of SAS interface and input power to comply with regulations and standards.
The system complies to all applicable safety standards to allow for shipments worldwide including the
America's, European Union Member States, Middle East, and Asia.

Accessing online technical support

It is the customer's responsibility to set up this tape drive or library and to ensure that the drive and
library have the latest firmware (unless a service contract is purchased).
For online Technical Support, visit http://www.ibm.com/support/.
For the latest firmware and diagnostic procedures, visit http://www.ibm.com/support/.

Contacting IBM technical support

In the US: Call 1-800-IBM_SERV (1-800-426-7378).
Note: Before you call, complete all the steps in “Contacting IBM technical support” on page 111.
All other Countries or Regions: See http://www.ibm.com/planetwide/.
Select your country, then under Technical Support, click Open Service Request.

Registering for My Notification

My Notification registration provides email notification when new firmware levels are updated and
available for download and installation. To register for My Notification:
1. Visit the web at http://www-01.ibm.com/software/support/einfo.html.
2. Click My Notifications.
Note: Library firmware and tape drive firmware are verified and released together. When you are updating
to the latest firmware, verify that all installed components such as tape drives and library firmware are at
the latest levels noted on the Support website. Mixing different levels of library and tape drive firmware is
not supported and might cause unpredictable results.

Sending comments
Your feedback is important in helping to provide the most accurate and highest quality information.

Procedure
To submit any comments about this publication or any other IBM storage product documentation:
• Send your comments by email to ibmdocs@us.ibm.com. Be sure to include the following information:

© Copyright IBM Corp. 2017, 2023 iii

 IBM Confidential

– Exact publication title and version

– Publication form number (for example, GA32-1234-00)
– Page, table, or illustration numbers that you are commenting on
– A detailed description of any information that should be changed

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Summary of changes

Summary of changes
This document contains terminology, maintenance, and editorial changes for the eighth edition
(SC27-4629-08) of the IBM TS4300 Tape Library User's Guide. Technical changes or additions to the
text and illustrations are indicated by a vertical line to the left of the change.

New information
The following section contains new information for the eighth edition (SC27-4629-08).
• LDAP Authentication, Kerberos Authentication, and the Local Password Policies have moved to the
Access section.
• Users in the Access section is now called Local Users.
• Updated the Event Codes sections.
The following section contains information for the seventh edition (SC27-4629-07).
• Updated Safety information and icons.
The following section contains information for the sixth edition (SC27-4629-06).
• Key Path Diagnostics
• Updated information about KMIP Encryption
• Updated cartridge information in the Cleaning Drives section
The following section contains information for the fifth edition (SC27-4629-05).
• Library serial number updates.
The following section contains information for the fourth edition (SC27-4629-04).
• Information on the Security Key Lifecycle Manager (SKLM) library-managed encryption.

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Contents

............................................................................................................................. ii
Read this FIRST.................................................................................................... iii
Accessing online technical support............................................................................................................ iii
Contacting IBM technical support.............................................................................................................. iii
Registering for My Notification....................................................................................................................iii
Feedback..................................................................................................................................................... iii
Summary of changes..............................................................................................v

Figures................................................................................................................. xi

Tables................................................................................................................xvii

Safety and environmental notices ........................................................................xx

Danger and Caution notices....................................................................................................................... xx
Possible safety hazards............................................................................................................................ xxv
Class I laser product.................................................................................................................................xxv
Acclimation.............................................................................................................................................. xxvi
Performing the safety inspection procedure.......................................................................................... xxvi
Rack safety...............................................................................................................................................xxvi
Power Cords..............................................................................................................................................xxx

Preface............................................................................................................. xxxi

Chapter 1. Overview.............................................................................................. 1
Introduction................................................................................................................................................. 1
Structure and supported library configurations..........................................................................................2
Differences between 21U and 48U libraries..........................................................................................3
Components............................................................................................................................................5
Numbering scheme overview.................................................................................................................9
User interfaces...........................................................................................................................................10
Supported tape drives............................................................................................................................... 10
Control path drives............................................................................................................................... 13
Mixed drives..........................................................................................................................................13
Drive sled back panels......................................................................................................................... 14
Physical and logical addresses of drives............................................................................................. 17
Drive features.............................................................................................................................................17
Media optimization............................................................................................................................... 17
Recommended access order (RAO) open function ............................................................................ 18
Archive mode unthread........................................................................................................................18
Speed matching....................................................................................................................................18
Channel calibration.............................................................................................................................. 20
Data cartridge capacity scaling............................................................................................................ 20
Power management............................................................................................................................. 20
Encryption.............................................................................................................................................20
Supported tape cartridges.........................................................................................................................20
Library functions........................................................................................................................................ 23
Encryption.............................................................................................................................................23
Library sharing...................................................................................................................................... 23

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Control path failover, Data path failover, and load balancing............................................................. 23

Alerts and logging.................................................................................................................................25
Random and Sequential Logical Library modes.................................................................................. 26
Host connectivity....................................................................................................................................... 27
Network connectivity................................................................................................................................. 28

Chapter 2. Planning............................................................................................. 29
Operating environmental specifications .................................................................................................. 29
Environmental and shipping specifications for tape cartridges............................................................... 31
Gas and particulate exposure table.......................................................................................................... 32
Acclimation................................................................................................................................................ 32
Library Layout and Location requirements............................................................................................... 33
Power cords............................................................................................................................................... 38
Network requirements...............................................................................................................................43
HBA requirements..................................................................................................................................... 45
Optional features....................................................................................................................................... 45

Chapter 3. Installing............................................................................................ 48
Unpacking the Base Module and Expansion Modules.............................................................................. 49
Identifying Library Module components................................................................................................... 50
Installing a tabletop module..................................................................................................................... 50
Removing inner foam from base module.................................................................................................. 51
Preparing top and bottom modules.......................................................................................................... 53
Installing modules in a rack.......................................................................................................................56
Aligning and connecting modules............................................................................................................. 60
Installing a tape drive................................................................................................................................ 63
Connecting cables......................................................................................................................................64
Powering on the library..............................................................................................................................66
The Initial setup process........................................................................................................................... 67
Initial configuration and customization.................................................................................................... 68
Labeling and loading tape cartridges........................................................................................................ 69
Verifying the installation............................................................................................................................ 71
Advanced library configuration..................................................................................................................71
Overview............................................................................................................................................... 71
Library partitioning............................................................................................................................... 72
Verifying the host connection.................................................................................................................... 73

Chapter 4. Managing............................................................................................74
Tape warranty information........................................................................................................................ 74
Cartridge quality and maintenance........................................................................................................... 74
The Management GUI................................................................................................................................75
The Operator Panel.................................................................................................................................... 78
Locating Management functions............................................................................................................... 79
Default settings.................................................................................................................................... 83
Methods of cleaning drives.................................................................................................................. 86
Accessing cartridges............................................................................................................................ 87
Configuring Library Managed Encryption.............................................................................................88

Chapter 5. Troubleshooting.................................................................................. 91
READ and FOLLOW before replacing drives.............................................................................................. 91
Understanding fault indicators.................................................................................................................. 92
Locating faulty Components and Resolving Issues.................................................................................. 94
Locate a failing component by using the Unit Identification (UID) LED................................................... 95
Identifying a failed power supply.............................................................................................................. 97
Library Element Numbering Details.......................................................................................................... 98
Running library tests................................................................................................................................103
Troubleshooting Guide............................................................................................................................ 103

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Pre-call checklist..................................................................................................................................... 110

Contacting IBM technical support.......................................................................................................... 111
Diagnostic information............................................................................................................................ 112
IBM Tape Diagnostic tool (ITDT)........................................................................................................112
Event codes........................................................................................................................................ 113
TapeAlert Flags...................................................................................................................................138
Sense data..........................................................................................................................................145
Drive Error Codes: Single-character display (SCD)........................................................................... 145

Chapter 6. Upgrading and servicing.................................................................... 149

Internal view of library............................................................................................................................ 149
Adding, removing, or replacing a tape drive........................................................................................... 150
Adding or replacing a Base or Expansion Module.................................................................................. 154
Adding, removing, or replacing a power supply......................................................................................160
Replacing a Base or Expansion controller card...................................................................................... 162
Installing, removing, or replacing an accessor and spooling mechanism............................................. 166
Returning the accessor to the Base Module......................................................................................172
Removing or replacing a spooling mechanism....................................................................................... 174
Removing or replacing a magazine......................................................................................................... 178
Moving the library modules..................................................................................................................... 179

Appendix A. Minimum firmware levels for common library features.................... 182

Appendix B. Security......................................................................................... 184

TLS Support............................................................................................................................................. 184

Appendix C. Getting started with SSL certificates............................................... 185

Working with OpenSSL............................................................................................................................ 185
Installing OpenSSL.................................................................................................................................. 185
Configuring OpenSSL............................................................................................................................... 185
Running OpenSSL.................................................................................................................................... 186
Generating a private key..........................................................................................................................186
Generating a certificate signing request................................................................................................. 187
Generating a self-signed certificate........................................................................................................ 187
Creating the certificate package............................................................................................................. 187
Uploading the certificate package to the tape library............................................................................ 188
Advanced command examples............................................................................................................... 188

Appendix D. Library Configuration Forms............................................................189

Library information.................................................................................................................................. 189
Module and drive information................................................................................................................. 191
Logical Library information......................................................................................................................191
Users account information...................................................................................................................... 193

Appendix E. Management GUI functions and roles ............................................. 194

Appendix F. LTO media.......................................................................................200

Data cartridges........................................................................................................................................ 200
Cartridge compatibility.......................................................................................................................202
LTO type M cartridge (M8)..................................................................................................................203
Capacity Scaling................................................................................................................................. 204
WORM (Write Once, Read Many) cartridges........................................................................................... 204
WORM media......................................................................................................................................204
Data security on WORM media.......................................................................................................... 204
WORM media errors........................................................................................................................... 204
WORM requirements..........................................................................................................................205

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Cleaning cartridge....................................................................................................................................205
Cartridge memory chip (LTO-CM)............................................................................................................205
Bar code label.......................................................................................................................................... 205
Guidelines for bar code labels........................................................................................................... 207
Write-Protect switch................................................................................................................................208
Handling the cartridges........................................................................................................................... 208
Providing training............................................................................................................................... 208
Ensuring proper packaging................................................................................................................ 209
Proper acclimation and environmental conditions........................................................................... 210
Completing a thorough inspection.....................................................................................................210
Handling the cartridge carefully........................................................................................................ 211
Examples of cartridge problems........................................................................................................211
Repositioning or reattaching a leader pin............................................................................................... 212
Repositioning a leader pin................................................................................................................. 212
Reattaching a leader pin.................................................................................................................... 214
Environmental and shipping specifications for tape cartridges............................................................. 217
Disposing of tape cartridges....................................................................................................................218

Appendix G. REST API for scalable tape libraries................................................219

Appendix H. Replacement parts......................................................................... 220

Appendix I. Manual cartridge removal procedure................................................223

Recommended tools................................................................................................................................223
Before you begin......................................................................................................................................223
Beginning procedure............................................................................................................................... 224
Removing the drive brick from the sled.............................................................................................224
Removing the drive cover...................................................................................................................225
Full height drive: Tape spooled off supply reel....................................................................................... 227
Half height drive: Tape spooled off supply reel.................................................................................228
Full height drive: Tape pulled from or broken near leader pin............................................................... 230
Half height drive: Tape pulled from or broken near leader pin......................................................... 232
Full height drive: Tape broken in mid-tape............................................................................................. 233
Half height drive: Tape broken in mid-tape....................................................................................... 234
Full height drive: Tape tangled along tape path......................................................................................235
Half height drive: Tape tangled along tape path............................................................................... 238
Full height drive: No apparent failure or damage to tape.......................................................................239
Half height drive: No apparent failure or damage to tape................................................................ 242
Ending procedure.....................................................................................................................................245

Appendix J. Accessibility................................................................................... 246

Notices..............................................................................................................247
Trademarks.............................................................................................................................................. 249
Terms and conditions for product documentation................................................................................. 249
Homologation statement.........................................................................................................................250
Electromagnetic compatibility notices................................................................................................... 250
Canada Notice.................................................................................................................................... 250
European Community and Morocco Notice.......................................................................................251
Germany Notice..................................................................................................................................251
Japan Electronics and Information Technology Industries Association (JEITA) Notice................. 252
Japan Voluntary Control Council for Interference (VCCI) Notice .................................................... 252
Korea Notice....................................................................................................................................... 252
People's Republic of China Notice..................................................................................................... 252
Russia Notice......................................................................................................................................253
Taiwan Notice..................................................................................................................................... 253
United Kingdom Notice...................................................................................................................... 253

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United States Federal Communications Commission (FCC) Notice................................................. 253

Safety and environmental notices ..........................................................................................................254
Danger and Caution notices...............................................................................................................254
Possible safety hazards..................................................................................................................... 259
Class I laser product.......................................................................................................................... 259
Acclimation.........................................................................................................................................260
Performing the safety inspection procedure.....................................................................................260
Rack safety......................................................................................................................................... 260
Power Cords....................................................................................................................................... 264
Glossary............................................................................................................ 265

Index................................................................................................................ 286

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Figures

1. Base Module 3555-L3A.................................................................................................................................2

2. Expansion Module3555-E3A........................................................................................................................ 2

3. Configuration comparison............................................................................................................................. 3

4. L3A 48U......................................................................................................................................................... 4

5. 48U Label.......................................................................................................................................................4

6. GUI Library Information................................................................................................................................ 5

7. Front panel ....................................................................................................................................................5

8. Rear panel......................................................................................................................................................6

9. Left magazine.................................................................................................................................................7

10. Right magazine............................................................................................................................................ 8

11. Power supply rear panel LEDs.................................................................................................................... 9

12. Element numbering Example for a 3-module 21U library.......................................................................10

13. Mixed drives in a logical library.................................................................................................................14

14. Drive sled indicators..................................................................................................................................14

15. Half-height SAS dual port......................................................................................................................... 15

16. Half-height FC single port......................................................................................................................... 15

17. Full-height SAS dual port.......................................................................................................................... 16

18. Full-height FC dual port............................................................................................................................ 16

19. Physical numbering of drives....................................................................................................................17

20. Psychrometric chart showing recommended and allowable operating environments for the tape
library..........................................................................................................................................................30

21. Psychrometric chart showing allowable operating environments for the TS1170 drive model ............31

22. Front bezel height..................................................................................................................................... 35

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23. Depth from front of the bezel to back of the fan on an inserted drive sled.............................................35

24. Types of receptacles................................................................................................................................. 43

25. Removing the module from the box......................................................................................................... 49

26. The module after removal from the box...................................................................................................50

27. Table feet...................................................................................................................................................51

28. Unlatching the top of the module............................................................................................................. 52

29. Removing the top of the module.............................................................................................................. 52

30. The module is opened to show the foam packing................................................................................... 53

31. The foam packing is removed, and the internal components are shown - Base Module....................... 53

32. Lowering the front of the top cover.......................................................................................................... 54

33. Unlocking the spring loaded lock............................................................................................................. 55

34. Removing the cover...................................................................................................................................55

35. Lifting the cover and locking it.................................................................................................................. 56

36. Universal rack connector.......................................................................................................................... 57

37. Incorrect connector locations ..................................................................................................................57

38. Correct connector locations .....................................................................................................................58

39. Mounting the rails to the connectors........................................................................................................58

40. Side rails installed..................................................................................................................................... 59

41. Sliding the library into the rack.................................................................................................................59

42. Library in the rack......................................................................................................................................60

43. Hole for alignment pin...............................................................................................................................61

44. Alignment lever lock................................................................................................................................. 61

45. Alignment lever locked or engaged to lower module.............................................................................. 62

46. Alignment lever unlocked or disengaged................................................................................................. 62

47. Two modules in rack, seen from the rear................................................................................................. 63

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48. Connected modules.................................................................................................................................. 63

49. Full-height FC dual port............................................................................................................................ 64

50. Half-height FC single port......................................................................................................................... 64

51. Full-height SAS dual port.......................................................................................................................... 65

52. Half-height SAS dual port......................................................................................................................... 66

53. Initial setup screen................................................................................................................................... 67

54. IP address selection................................................................................................................................. 68

55. Open I/O station seen from the left..........................................................................................................70

56. Magazine pulled out.................................................................................................................................. 70

57. Management GUI main screen................................................................................................................. 76

58. Operator Panel main screen..................................................................................................................... 78

59. Front panel LEDs....................................................................................................................................... 79

60. GUI screen.................................................................................................................................................93

61. GUI screen showing rear panels...............................................................................................................94

62. Component Identification and troubleshooting help in a Management GUI Warning Event................. 95

63. Component Identification and Solution Suggestion in the library logs................................................... 95

64. Rear panel................................................................................................................................................. 96

65. Drive sled indicators..................................................................................................................................97

66. Internal view of the library..................................................................................................................... 149

67. Drive bay covers...................................................................................................................................... 152

68. Alignment rails........................................................................................................................................ 152

69. Installing a tape drive............................................................................................................................. 153

70. Unlocking the drive................................................................................................................................. 153

71. Interconnect cables................................................................................................................................156

72. Unlocking or disengaging the alignment lever....................................................................................... 157

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73. Loosening the thumbscrews...................................................................................................................158

74. Sliding the module out of the rack......................................................................................................... 158

75. Placement of the RID tag (Base Module shown)................................................................................... 160

76. Power supplies........................................................................................................................................161

77. Sliding in the new power supply.............................................................................................................162

78. Controller card components...................................................................................................................164

79. Installing a Controller card..................................................................................................................... 165

80. Magazine release levers......................................................................................................................... 167

81. Unlocking the robot................................................................................................................................ 168

82. Finger holes.............................................................................................................................................168

83. Unlocking the spooling cable and placing it in its cradle.......................................................................169

84. Spooling cable in park position.............................................................................................................. 169

85. Pins are aligned horizontally...................................................................................................................170

86. Installing the spooling cable.................................................................................................................. 171

87. Inserting the screwdriver to manually operate the accessor................................................................ 173

88. Left magazine opening............................................................................................................................174

89. Unlocking the spooling mechanism....................................................................................................... 175

90. Unlocked spooling mechanism - enlarged view.................................................................................... 176

91. Locked spooling mechanism - enlarged view........................................................................................ 177

92. Removing the spooling mechanism....................................................................................................... 178

93. Manually releasing the right magazine...................................................................................................179

94. Manually releasing the left magazine.....................................................................................................179

95. The IBM LTO Ultrium data cartridge.......................................................................................................200

96. Ultrium Data and WORM Tape Cartridges.............................................................................................. 204

97. Sample bar code label on the LTO Ultrium Tape Cartridge....................................................................207

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98. Setting the write-protect switch.............................................................................................................208

99. Tape cartridges in a Turtlecase...............................................................................................................209

100. Double-boxing tape cartridges for shipping........................................................................................ 210

101. Checking for gaps in the seams of a cartridge..................................................................................... 211

102. Leader pin in the incorrect and correct positions................................................................................ 213

103. Placing the dislodged leader pin into the correct position.................................................................. 213

104. Rewinding the tape into the cartridge..................................................................................................214

105. Leader pin reattachment kit................................................................................................................. 215

106. Attaching the leader pin attach tool to the cartridge...........................................................................215

107. Winding the tape out of the cartridge.................................................................................................. 216

108. Removing the C-clip from the leader pin............................................................................................. 216

109. Attaching the leader pin to the tape.....................................................................................................217

110. Connection screws and plastic cover...................................................................................................224

111. The drive brick, showing the cables to be unplugged......................................................................... 225

112. Removing the cover from the full height drive..................................................................................... 226

113. Removing the cover from the half height drive.................................................................................... 226

114. The hex wrench rewinds tape into cartridge....................................................................................... 228

115. Rewinding tape into cartridge.............................................................................................................. 229

116. Drive with cover removed to reveal gear train..................................................................................... 230

117. Leader Block Assembly (LBA).............................................................................................................. 231

118. Drive with cover removed to reveal gear train..................................................................................... 232

119. Leader Block Assembly (LBA).............................................................................................................. 233

120. The hex wrench rewinds tape into cartridge....................................................................................... 234

121. Rewinding tape into cartridge.............................................................................................................. 235

122. The hex wrench rewinds tape into cartridge....................................................................................... 236

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123. Drive with cover removed to reveal gear train..................................................................................... 237

124. Leader Block Assembly (LBA).............................................................................................................. 238

125. Rewinding tape into cartridge.............................................................................................................. 239

126. The hex wrench rewinds tape into cartridge....................................................................................... 240

127. Drive with cover removed to reveal gear train..................................................................................... 241

128. Leader Block Assembly (LBA).............................................................................................................. 242

129. Rewinding tape into cartridge.............................................................................................................. 243

130. Drive with cover removed to reveal gear train..................................................................................... 244

131. Leader Block Assembly (LBA).............................................................................................................. 244

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Tables

1. Minimum and maximum storage configurations.......................................................................................... 1

2. Front panel descriptions............................................................................................................................... 5

3. Rear panel descriptions.................................................................................................................................6

4. Numbering of storage slots .......................................................................................................................... 8

5. Power supply LEDs........................................................................................................................................ 9

6. Drive information and performance specification for full-height drives....................................................11

7. Drive information and performance specification for half-height drives...................................................12

8. Drive sled indicators....................................................................................................................................14

9. Half-height SAS dual port........................................................................................................................... 15

10. Half-height FC single port......................................................................................................................... 15

11. Full-height SAS dual port.......................................................................................................................... 16

12. Full-height FC dual port............................................................................................................................ 16

13. Performance parameters for full height drives........................................................................................ 19

14. Performance parameters for half height drives....................................................................................... 19

15. Media drive compatibility..........................................................................................................................20

16. Media Information.....................................................................................................................................21

17. Differences between CPF and DPF........................................................................................................... 24

18. Equipment environment specifications for the tape system................................................................... 29

19. Equipment environment specifications for the TS1170 drive model......................................................30

20. Environment for storage and shipping the IBM tape cartridge................................................................32

21. Gas and particulate contamination.......................................................................................................... 32

22. Location requirements.............................................................................................................................. 34

23. Physical specifications..............................................................................................................................34

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24. Electrical specifications for one module (base or expansion)................................................................. 35

25. Acoustical specifications.......................................................................................................................... 38

26. Power cords...............................................................................................................................................38

27. Optional features...................................................................................................................................... 45

28. Installation Precautions............................................................................................................................48

29. Full-height FC dual port............................................................................................................................ 64

30. Half-height FC single port......................................................................................................................... 64

31. Full-height SAS dual port.......................................................................................................................... 65

32. Half-height SAS dual port......................................................................................................................... 66

33. Main screen elements...............................................................................................................................76

34. Navigation Dock........................................................................................................................................ 77

35. Status icons............................................................................................................................................... 77

36. Operator Panel menu tree........................................................................................................................ 78

37. Front panel LEDs ...................................................................................................................................... 79

38. Locating Management functions...............................................................................................................79

39. Default settings......................................................................................................................................... 83

40. Magazine state.......................................................................................................................................... 87

41. Front panel LEDs ...................................................................................................................................... 96

42. Rear panel descriptions............................................................................................................................ 96

43. Drive sled indicators..................................................................................................................................97

44. Resolving errors...................................................................................................................................... 103

45. Main error events.................................................................................................................................... 114

46. Warning events....................................................................................................................................... 124

47. Configuration Change events..................................................................................................................135

48. Informational Events.............................................................................................................................. 136

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49. Error codes on the single-character display.......................................................................................... 145

50. Meaning of Status light and single-character display (SCD)................................................................. 147

51. Internal view description........................................................................................................................149

52. Pinch hazard............................................................................................................................................151

53. Power supply components..................................................................................................................... 161

54. Controller card components...................................................................................................................164

55. Minimum firmware levels for common library features.........................................................................182

56. Management GUI functions and roles....................................................................................................194

57. Cartridge types and colors......................................................................................................................200

58. Cartridge data capacity and recording formats..................................................................................... 201

59. Nominal cartridge life: Load/unload cycles............................................................................................202

60. Ultrium data cartridge compatibility with Ultrium tape drives.............................................................. 202

61. LTO7 and later Cartridge Types.............................................................................................................. 203

62. Bar code label requirements for Ultrium tape drives and libraries....................................................... 206

63. Cartridges and VOLSERs compatible with the LTO tape drives............................................................. 206

64. Location of the write-protect switch...................................................................................................... 208

65. Tape Cartridge Temperature and Humidity Specifications....................................................................218

66. 48U replacement parts...........................................................................................................................220

67. 21U only replacement parts................................................................................................................... 221

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Safety and environmental notices

When this product is used, observe the danger, caution, and attention notices that are contained in this
guide. The notices are accompanied by symbols that represent the severity of the safety condition.
Most danger or caution notices contain a reference number (Dxxxx or Cxxxx). Use the reference number
to check the translation in the IBM Environmental and safety notices publication online.
The sections that follow define each type of safety notice and give examples.

Danger and Caution notices

Danger notices
A danger notice calls attention to a situation that is potentially lethal or extremely hazardous to people. A
lightning bolt symbol always accompanies a danger notice to represent a dangerous electrical condition.

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To prevent a possible shock from touching two surfaces with different

protective ground(earth), use one hand, when possible, to connect or
disconnect signal cables. (D001)
Overloading a branch circuit is potentially a fire hazard and a shock
hazard under certain conditions. To avoid these hazards, ensure that your
system electrical requirements do not exceed branch circuit protection
requirements. Refer to the information that is provided with your device
or the power rating label for electrical specifications. (D002)
If the receptacle has a metal shell, do not touch the shell until you
have completed the voltage and grounding checks. Improper wiring or
grounding could place dangerous voltage on themetal shell. If any of the
conditions are not as described, STOP. Ensure the improper voltage or
impedance conditions are corrected before proceeding.(D003)
An electrical outlet that is not correctly wired could place hazardous
voltage on the metal parts of the system or the devices that attach to the
system. It is the responsibility of the customer to ensure that the outlet is
correctly wired and grounded to prevent an electrical shock.(D004)
When working on or around the system, observe the following
precautions:
Electrical voltage and current from power, telephone, and communication
cables are hazardous. To avoid a shock hazard:
• If IBM supplied a power cord(s), connect power to this unit only with
the IBM provided power cord. Do not use the IBM provided power cord
for any other product.
• Do not open or service any power supply assembly.
• Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
• The product might be equipped with multiple power cords. To remove
all hazardous voltages, disconnect all power cords.
– For AC power, disconnect all power cords from their AC power
source.
– For racks with a DC power distribution panel (PDP), disconnect the
customer’s DC powersource to the PDP.
• When connecting power to the product ensure all power cables are
properly connected.
– For racks with AC power, connect all power cords to a properly
wired and grounded electrical outlet. Ensure that the outlet supplies
proper voltage and phase rotation according to the system rating
plate.
– For racks with a DC power distribution panel (PDP), connect the
customer’s DC power source to the PDP. Ensure that the proper
polarity is used when attaching the DC power and DC power return
wiring.
• Connect any equipment that will be attached to this product to properly
wired outlets.

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• When possible, use one hand only to connect or disconnect signal

cables.
• Never turn on any equipment when there is evidence of fire, water, or
structural damage.
• Do not attempt to switch on power to the machine until all possible
unsafe conditions are corrected.
• Assume that an electrical safety hazard is present. Perform all
continuity, grounding, and power checks specified during the
subsystem installation procedures to ensure that the machine meets
safety requirements.
• Do not continue with the inspection if any unsafe conditions are
present.

• Before you open the device covers, unless instructed otherwise in

the installation and configuration procedures: Disconnect the attached
AC power cords, turn off the applicable circuit breakers located
in the rack power distribution panel (PDP), and disconnect any
telecommunications systems, networks, and modems.
• Connect and disconnect cables as described in the following
procedures when installing, moving, or opening covers on this product
or attached devices.
To disconnect:
1. Turn off everything (unless instructed otherwise).
2. For AC power, remove the power cords from the outlets.
3. For racks with a DC power distribution panel (PDP), turn off the
circuit breakers located in the PDP and remove the power from the
Customer's DC power source.
4. Remove the signal cables from the connectors.
5. Remove all cables from the devices.
To connect:
1. Turn off everything (unless instructed otherwise).
2. Attach all cables to the devices.
3. Attach the signal cables to the connectors.
4. For AC power, attach the power cords to the outlets.
5. For racks with a DC power distribution panel (PDP), restore the power
from the Customer'sDC power source and turn on the circuit breakers
located in the PDP.
6. Turn on the devices.
• Sharp edges, corners and joints may be present in and around the
system. Use care when handling equipment to avoid cuts, scrapes and
pinching. (D005)

Heavy equipment - personal injury or equipment damage might result if

mishandled. (D006)

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Uninterruptible power supply (UPS) units contain specific hazardous

materials. Observe the following precautions if your product contains a
UPS:
• The UPS contains lethal voltages. All repairs and service must be
performed only by an authorized service support representative. There
are no user serviceable parts inside the UPS.
• The UPS contains its own energy source (batteries). The output
receptacles might carry live voltage even when the UPS is not
connected to an AC supply.
• Do not remove or unplug the input cord when the UPS is turned on. This
removes the safety ground from the UPS and the equipment connected
to the UPS.
• The UPS is heavy because of the electronics and batteries that are
required. To avoid injury,observe the following precautions:
– Do not attempt to lift the UPS by yourself. Ask another service
representative for assistance.
– Remove the battery, electronics assembly, or both from the UPS
before removing the UPS from the shipping carton or installing or
removing the UPS in the rack.
(D007)
Professional movers are to be used for all relocation activities. Serious
injury or death might occur if systems are handled and moved incorrectly.
(D008)
Ensure that your DC mains supply is earthed at the point of generation
per IEC 60950-1and ITU-T Recommendation K.27. (D009)
Serious injury or death can occur if loaded lift tool falls over or if a heavy
load falls off the lift tool. Always completely lower the lift tool load plate
and properly secure the load on the lift tool before moving or using the lift
tool to lift or move an object. (D010)

DANGER: Multiple power cords. The product might be equipped

with multiple AC power cords or multiple DC power cables. To
remove all hazardous voltages, disconnect all power cords and
power cables. (L003)

Caution notices
A caution notice calls attention to a situation that is potentially hazardous to people because of some
existing condition, or to a potentially dangerous situation that might develop because of some unsafe
practice.

The doors and covers to the product are to be closed at all times except
for service by trained service personnel. All covers must be replaced and
doors closed at the conclusion of the service operation. (C013)
This product is equipped with a 3-wire (two conductors and ground)
power cable and plug. Use this power cable with a properly grounded
electrical outlet to avoid electrical shock. (C018)
This assembly contains mechanical moving parts. Use care when
servicing this assembly. (C025)

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A caution notice can be accompanied by one of several symbols:

If the symbol is... It means...

A generally hazardous condition not represented by other safety symbols.

A hazardous condition due to the use of a laser in the product. Laser

symbols are always accompanied by the classification of the laser as
defined by the U. S. Department of Health and Human Services (for
example, Class I, Class II, and so forth).

Risk of hand pinching, can trap hands, fingers and cause serious injury.
Keep hands clear during operation (L012).

Caution: moving parts. (L037)

The weight of this part or unit is between 18 and 32 kg (39.7 and 70.5 lb).
It takes two persons to safely lift this part or unit. (C009)

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If the symbol is... It means...

The weight of this part or unit is between 32 and 55 kg (70.5 and 121.2
lb). It takes three persons to safely lift this part or unit. (C010)

A hazardous condition due to the unit's susceptibility to electrostatic

discharge.

Possible safety hazards

Possible safety hazards to the operation of this product are:
Electrical
An electrically charged frame can cause serious electrical shock.
Mechanical
Hazards (for example, a safety cover missing) are potentially harmful to people.
Chemical
Do not use solvents, cleaners, or other chemicals that are not approved for use on this product.
Before the library is used, repair any of the preceding problems.

Class I laser product

Before the library is used, review the following laser safety information.
The product might contain a laser assembly that complies with the performance standards set by the US
Food and Drug Administration for a Class I laser product. Class I laser products do not emit hazardous
laser radiation. The product has the necessary protective housing and scanning safeguards to ensure
that laser radiation is inaccessible during operation or is within Class I limits. External safety agencies
reviewed the product and obtained approvals to the latest standards as they apply.

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Acclimation
Server and storage equipment (racks and frames) must be gradually acclimated to the surrounding
environment to prevent condensation.
When server and storage equipment (racks and frames) is shipped in a climate where the outside
temperature is below the dew point of the destination (indoor location), there is a possibility that water
condensation can form on the cooler inside and outside surfaces of the equipment when the equipment is
brought indoors.
Sufficient time must be allowed for the shipped equipment to gradually reach thermal equilibrium with
the indoor environment before you remove the shipping bag and energize the equipment. Follow these
guidelines to properly acclimate your equipment:
• Leave the system in the shipping bag. If the installation or staging environment allows it, leave the
product in the full package to minimize condensation on or within the equipment.
• Allow the packaged product to acclimate for 24 hours.1 If there are visible signs of condensation (either
external or internal to the product) after 24 hours, acclimate the system without the shipping bag for an
additional 12 - 24 hours or until no visible condensation remains.
• Acclimate the product away from perforated tiles or other direct sources of forced air convection to
minimize excessive condensation on or within the equipment.
1 Unless otherwise stated by product-specific installation instructions.
Note: Condensation is a normal occurrence, especially when you ship equipment in cold-weather
climates. All IBM® products are tested and verified to withstand condensation that is produced under
these circumstances. When sufficient time is provided to allow the hardware to gradually acclimate to the
indoor environment, there should be no issues with long-term reliability of the product.

Performing the safety inspection procedure

Before you service the unit, complete the following safety inspection procedure.
1. Stop all activities between the host and the library’s tape drives.
2. Turn off the power to the library by pushing in the Power button on the front of the tape library for 4
seconds.
3. Unplug the library’s power cord from the electrical outlet and the library’s power supply unit.
4. Check the library’s power cords for damage, such as a pinched, cut, or frayed cord.
5. If drives are FC/SAS attached, check the tape drive's FC/SAS cable for damage.
6. Check the top and bottom covers of the library for sharp edges, damage, or alterations that expose its
internal parts.
7. Check the top and bottom covers of the library for proper fit. They must be in place and secure.
8. Check the product label at the rear of the library to make sure that it matches the voltage at your
outlet.

Rack safety
The following general safety information must be used for all rack-mounted devices.

DANGER

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Observe the following precautions when working on or around your IT rack system.
• Heavy equipment - personal injury or equipment damage might result if mishandled.
• Always lower the leveling pads on the rack cabinet.
• Always install stabilizer brackets on the rack cabinet.
• To avoid hazardous conditions due to uneven mechanical loading, always install the heaviest devices in
the bottom of the rack cabinet. Always install servers and optional devices starting from the bottom of
the rack cabinet.
• Rack-mounted devices are not to be used as shelves or work spaces. Do not place objects on top
of rack-mounted devices. In addition, do not lean on rack mounted devices and do not use them to
stabilize your body position (for example, when working from a ladder).

• Each rack cabinet might have more than one power cord.
– For AC powered racks, be sure to disconnect all power cords in the rack cabinet when directed to
disconnect power during servicing.
– For racks with a DC power distribution panel (PDP), turn off the circuit breaker that controls the
power to the system unit(s), or disconnect the customer’s DC power source, when directed to
disconnect power during servicing.
• Connect all devices installed in a rack cabinet to power devices installed in the same rack cabinet. Do
not plug a power cord from a device installed in one rack cabinet into a power device installed in a
different rack cabinet.
• An electrical outlet that is not correctly wired could place hazardous voltage on the metal parts of the
system or the devices that attach to the system. It is the responsibility of the customer to ensure that
the outlet is correctly wired and grounded to prevent an electrical shock. (R001 part 1 of 2)

Caution

• Do not install a unit in a rack where the internal rack ambient temperatures might exceed the
manufacturer's recommended ambient temperature for all your rack-mounted devices.
• Do not install a unit in a rack where the air flow is compromised. Ensure that air flow is not blocked or
reduced on any side, front, or back of a unit that is used for air flow through the unit.
• Consideration must be given to the connection of the equipment to the supply circuit so that
overloading of the circuits does not compromise the supply wiring or overcurrent protection. To provide
the correct power connection to a rack, refer to the rating labels on the equipment in the rack to
determine the total power requirement of the supply circuit.
• (For sliding drawers) Do not pull out or install any drawer or feature if the rack stabilizer brackets are not
attached to the rack. Do not pull out more than one drawer at a time. The rack might become unstable if
you pull out more than one drawer at a time.

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• (For fixed drawers) This drawer is a fixed drawer and must not be moved for servicing unless specified
by the manufacturer. Attempting to move the drawer partially or out of the rack might cause the rack to
become unstable or cause the drawer to fall out of the rack. (R001 part 2 of 2)

Caution

Removing components from the upper positions in the rack cabinet improves rack stability during
relocation. Follow these general guidelines whenever you relocate a populated rack cabinet within a
room or building:
• Reduce the weight of the rack cabinet by removing equipment, starting at the top of the rack cabinet.
When possible, restore the rack cabinet to the configuration of the rack cabinet as you received it. If this
configuration is not known, you must do the following:
– Remove all devices in the 32U position (compliance ID RACK-001) or 22U (compliance ID RR001)
and above.
– Ensure that the heaviest devices are installed in the bottom of the rack cabinet.
– Ensure that there are little-to-no empty U-levels between devices installed in the rack-cabinet
below the 32U (compliance ID RACK-001) or 22U (compliance ID RR001) level, unless the received
configuration specifically allowed it.
• If the rack cabinet you are relocating is part of a suite of rack cabinets, detach the rack cabinet from the
suite.
• If the rack cabinet you are relocating was supplied with removable outriggers, they must be reinstalled
before the cabinet is relocated.
• Inspect the route that you plan to take to eliminate potential hazards.
• Verify that the route that you choose can support the weight of the loaded rack cabinet. Refer to the
documentation that comes with your rack cabinet for the weight of a loaded rack cabinet.
• Verify that all door openings are at least 760 x 2032 mm (30 x 80 in.).
• Ensure that all devices, shelves, drawers, doors, and cables are secure.
• Ensure that the four leveling pads are raised to their highest position.
• Ensure that no stabilizer bracket is installed on the rack cabinet during movement.
• Do not use a ramp that is inclined at more than 10 degrees.
• When the rack cabinet is in the new location, complete these steps.
– Lower the four leveling pads.
– Install stabilizer brackets on the rack cabinet or in an earthquake environment bolt the rack to the
floor.
– If you removed any devices from the rack cabinet, repopulate the rack cabinet from the lowest
position to the highest position.

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• If a long-distance relocation is required, restore the rack cabinet to the configuration of the rack cabinet
as you received it. Pack the rack cabinet in the original packaging material, or equivalent. Also, lower the
leveling pads to raise the casters off the pallet and bolt the rack cabinet to the pallet. (R002)
• DANGER: Racks with a total weight of > 227 kg (500 lb.), Use Only Professional Movers! (R003)

Caution

• Rack is not intended to serve as an enclosure and does not provide any degrees of protection required
of enclosures.
• It is intended that equipment installed within this rack will have its own enclosure. (R005)
• Tighten the stabilizer brackets until they are flush against the rack. (R006)
• Use safe practices when lifting. (R007)
• Do not place any object on top of a rack-mounted device unless that rack-mounted device is intended
for use as a shelf. (R008)
• If the rack is designed to be coupled to another rack only the same model rack should be coupled
together with another same model rack. (R009)

Danger

Main Protective Earth (Ground): This symbol is marked on the frame of the rack. The PROTECTIVE
EARTHING CONDUCTORS must be terminated at that point. A recognized or certified closed loop
connector (ring terminal) must be used and secured to the frame with a lock washer using a boltor
stud. The connector must be properly sized to be suitable for the bolt or stud, the locking washer, the
rating for the conducting wire used, and the considered rating of the breaker. The intent is to ensure the
frame is electrically bonded to the PROTECTIVE EARTHING CONDUCTORS. The hole that the bolt or stud
goes into where the terminal connector and the lock washer contact must be free of any non-conductive
material to allow for metal to metal contact. All PROTECTIVE BONDING CONDUCTORS must terminate at

this main protective earthing terminal or at points marked with . (R010)

Always ensure that a load of 95 kg (210 lb) is inside the bottom of the rack (compliance ID RR001),
especially before relocating or servicing units with their Center of Gravity (CoG) higher than 22U. (R011)

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Power Cords
For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product.
To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
IBM power cords used in the United States and Canada are listed by Underwriter’s Laboratories (UL) and
certified by the Canadian Standards Association (CSA).
For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified cord set consisting of a
minimum 18 AWG, Type SVT or SJT, three-conductor cord, a maximum of 15 feet in length and a parallel
blade, grounding-type attachment plug rated 15 amperes, 125 volts.
For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and CSA-certified cord set
consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a maximum of 15 feet in length
and a tandem blade, grounding-type attachment plug rated 15 amperes, 250 volts.
For units intended to be operated at 230 volts (outside the U.S.): Use a cord set with a grounding-type
attachment plug. The cord set should have the appropriate safety approvals for the country in which the
equipment will be installed.
IBM power cords for a specific country or region are usually available only in that country or region.

xxx IBM TS4300 Tape Library Machine Type 3555: User's Guide
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Preface

This manual contains information and instructions necessary for the installation, operation, and service of
the IBM TS4300 Tape Library.
Note: The IBM TS4300 Tape Library is a customer installed unit. The customer is responsible for the
setup and maintenance of the tape library. The customer is charged for service if a service contract is not
in place.

Related Publications
Refer to the following publications for more information.To ensure that you have the latest publications,
visit the web at http://www.ibm.com/storage/.
• IBM TS4300 Tape Library Getting Started Guide (SC27-4630) provides unpacking and initial setup
information.
• IBM TS4300 Tape Library Documentation at https://www.ibm.com/docs/en/ts4300-tape-library
provides online information about the TS4300 tape library.
• IBM TS4300 Tape Library SCSI Reference (SC27-4641) provides SCSI information.
• IBM Safety Notices, (G229-9054) at https://www-01.ibm.com/support/docview.wss?
uid=isg27d40fbeb5e10ceb985256e31007281fa.
• IBM Tape Device Driver Installation and User's Guide (GC27-2130) provides instructions for attaching
IBM-supported hardware to open-systems operating systems. It indicates what devices and levels
of operating systems are supported. It also gives requirements for adapter cards, and tells how to
configure hosts to use the device driver. All of the above are with the Ultrium family of devices.
• IBM Tape Device Driver Programming Reference (GA32-0566) supplies information to application owners
who want to integrate their open-systems applications with IBM-supported Ultrium hardware. The
reference contains information about the application programming interfaces (APIs) for each of the
various supported operating-system environments.
• IBM Environmental Notices and User Guide (ENUG) (z125-5823), which is located at https://
www.ibm.com/support/knowledgecenter/ENVSAF_SHR/envsafetynotice/envsafetynotice_kickoff.htm.
• IBM Security Guardium Key Lifecycle Manager Documentation, which is located at https://www.ibm.com/
docs/en/sgklm/4.1, contains information to help you install, configure, and use the IBM Security Key
Lifecycle Manager.
• The IBM Publications Center: http://www.ibm.com/shop/publications/order. The Publications Center is
a worldwide central repository for IBM product publications and marketing material with a catalog of
70,000 items. Extensive search facilities are provided. Payment options for orders are with credit card
(in the US) or customer number for 20 countries. Many publications are available online in various file
formats, and they can all be downloaded by all countries, free of charge.

© Copyright IBM Corp. 2017, 2023 xxxi

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Chapter 1. Overview
The overview of the features and functions of the IBM® TS4300 tape library is useful for high-level
evaluation of the product and planning for the implementation of the product.

Introduction
The IBM TS4300 tape library provides compact, high-capacity, low-cost solutions for simple, unattended
data backup. The installation begins with the 3U high Base Module, with capacity for up to 40 tape
cartridges and 3 half-height LTO tape drives, or one full-height and one half-height tape drive. An
additional 40 Cartridges and more Drives can be added by installing expansion modules above and below
the base module. Earlier Libraries could add 6 expansion modules for a total maximum library stack of
7 modules (21U). Later libraries could add up to 15 expansion modules for a total library stack of 16
modules (48U). A 21U Library cannot be converted to a 48U Library. 48U and 21U libraries have different
PNs:
• 21U Base Chassis: H6FNK
• 21U Chassis CRU: CG56W
• 48U Base Chassis: 79KJK
• 48U Chassis CRU: 3VJVV
The library provides the following capabilities:
• I/O magazines to allow individual cartridge handling to be done independent of the library.
• Mixed media types
• Integrated management tools
• Remote management with the management GUI
• Remote monitoring with Simple Network Management Protocol (SNMP)
• Multipath architecture
• Host-based path failover
• Sequential Mode option

Table 1. Minimum and maximum storage configurations

Configuration Capacity

402
Cartridges
35 with 5-slot I/O 1
Minimum
Half height3 Tape Drives 3
1 Module Library
Base Module only Full height4 Tape Drives 1
Half height3/Full height4 Tape
1/1
Drive Mix

Cartridges 2802 (275 with 5-slot I/O1)

Maximum
Half height3 Tape Drives 21
7 Module Library (21U)
Base Module + 6 Expansion Full height4 Tape Drives 7
Modules
Half height3/Full height4 Tape
19/1 up to 7/7
Drive Mix

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Table 1. Minimum and maximum storage configurations (continued)

Configuration Capacity
Cartridges 640 (635 with 5-slot I/O1)
Maximum
Half height3 Tape Drives 48
16 Module Library (48U)
Base Module + 15 Expansion Full height4 Tape Drives 16
Modules Half height3/Full height4 Tape
46/1 up to 16/16
Drive Mix

• 1Every module can contain a 5-slot I/O station. If a module is configured with a 5-slot I/O station, then
there are only 35 remaining I/O slots in that module.
• 2For libraries with serial numbers before 7800K0K, capacity in lowest module for a 5-slot I/O station is
32 slots and for a 4-slot I/O station is 28 slots.
• 3Half-height tape drives can be installed in any drive bay in a module.
• 4Full-height tape drives must be installed in the lowest two bays of a module. Installing a full-height
drive in the top two bays of a module is not supported.

Structure and supported library configurations

The TS4300 library supports a single base module tabletop configuration or a scalable rackmount
configuration.

Supported library configurations

All libraries start with a Base Module. See Figure 1 on page 2. For more capacity, up to fifteen
Expansion Modules can be added as needed to support customer requirements. See Figure 2 on page
2. The Expansion Modules are distributed above and below the Base Module.

Figure 1. Base Module 3555-L3A

Figure 2. Expansion Module3555-E3A

The total maximum height of a fully expanded library depends on the library type. Older libraries had a
maximum height of 21U. Newer Libraries can be expanded up to 48U. Refer to Figure 3 on page 3.
The first example is a one module library 1 , it consists of just the base module. The second is a 21U

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library 2 . The base module is fourth from the bottom, and is surrounded by six expansion modules. The
maximum 21U configuration cannot be built in any other way. The third example is a full 48U library 3 .
In this configuration, the base module is roughly in the middle with seven expansion modules above and
eight below, fifteen expansion modules total. The maximum 48U configuration cannot be built any other
way.

Figure 3. Configuration comparison

Differences between 21U and 48U libraries

This section references the differences between a library with the previous 21U height maximum and the
current 48U height maximum.
The differences between these two types of libraries can be seen in their maximum configurations. Refer
to Structure and supported library configurations.

Library Differences
• The only hardware difference between the two configurations is the spooling cable. A new spooling
cable assembly (also referred as spool) is designed to enable the library to extend up to 48U maximum
height.
• New library firmware 1.6.1.0 is needed to support a 48U library. Firmware 1.6.1.0 cannot be down-
leveled to a previous firmware level.
• The element numbering scheme is different for 21U and 48U libraries. Refer to Numbering scheme
details.

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• A configuration saved on a 21U Library cannot be restored on a 48U Library. A configuration saved on
a 48U Library cannot be restored on a 21U Library. Saved Configurations can only be restored on the
same type of library.

How to Distinguish the Library Version

New part numbers are issued for 48U. The new 48U part numbers replace the existing 21U part numbers
and the 21U part numbers will no longer be available.
• From the base unit:
To check on your base unit, refer to the image to find the part number label. See Figure 4 on page 4.

Figure 4. L3A 48U

• From the spool:
To identify if the Spool is for 21U or 48U, refer to Figure 5 on page 4.

Figure 5. 48U Label

• From the GUI:
Navigate to the 'Config/Spooling' field in GUI (Library > Dashboard > Actions > Properties). It will either
display the library configuration, or the entire field will not be present. If the field is missing, it is a 21U
Library with firmware older than 1.6.1.0. See Figure 6 on page 5

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Figure 6. GUI Library Information

Transitions between Configurations

A 21U Library can use 21U parts or 48U parts. A 48U Library can ONLY use 48U parts. DO NOT put 21U
CRUs into a 48U Library, it can cause very complex issues.
Only the base unit (L3A) determines the maximum height of a library. To upgrade to a 48U library, only a
base unit needs to be ordered and replaced. A 21U base unit cannot be upgraded into a 48U base unit.
An expansion unit is ambivalent to the base unit limitations and can be transferred from a 21U library to a
48U library.

Components

Front panel

Figure 7. Front panel

Table 2. Front panel descriptions

Number Item Comments
1 Screw holes for attachment to a rack

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Table 2. Front panel descriptions (continued)

Number Item Comments
2 Left magazine access handle
3 Power Base Module only
4 Ready LED, Green Base Module only
5 Unit Identification (UID) LED, Blue Base Module only
6 Clean LED, Amber Base Module only
7 Attention LED, Amber Base Module only
8 Error LED, Amber Base Module only
9 USB port Base Module only
10 Operator Panel display Base Module only
11 Back/Return button Base Module only
12 Navigation button - Left Base Module only
13 Navigation button - Up Base Module only
14 Navigation button - Down Base Module only
15 Navigation button - Right Base Module only
16 Enter button Base Module only
18 I/O station/Right magazine access handle
19 Right magazine button
20 Left magazine button
21 Manual magazine release hole

Rear panel

Figure 8. Rear panel

Table 3. Rear panel descriptions

Number Item Comments
1 Power supply 1 Standard on Base Module
Optional on Expansion Module (required
if drives are present)

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Table 3. Rear panel descriptions (continued)

Number Item Comments
2 Power supply 2 Optional on Base Module and Expansion Modules
3 Tape drive bays Full high drives take up 2 bays and can only be
installed in the lower two drive bays.
4 Upper Expansion Module connection port
5 USB port Base Module only
6 Ethernet port B Base Module only (secondary port for service
usage)
7 Ethernet port A Base Module only
8 Module alignment mechanism
9 Lower Expansion Module connection port
10 Unit Identifier LED, Blue
11 Controller Error LED, Yellow
12 Controller Health Status LED, Green
13 Product Serial Number, Tag location

Magazines
Each module contains two magazines, holding up to 40 cartridges.

Figure 9. Left magazine

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Figure 10. Right magazine

The library assigns each slot in a magazine a unique number to indicate its location. This numbering is
shown on the Cartridges page of the Management GUI.

Table 4. Numbering of storage slots

5 10 15 20 25 30 35 40
Front of
Front of 4 9 14 19 24 29 34 39
the
the Left
3 8 13 18 Drives 23 28 33 38 Right
Magazin
Magazin
e 2 7 12 17 22 27 32 37 e
1 6 11 16 21 26 31 36

Numbering of storage slots in a module starts in the bottom front of the left magazine and goes up each
column towards the rear of the magazine. Numbering of the slots in the module continues in the bottom
rear slot of the right magazine and goes up each column to the top of the front of the magazine.
The last 5 slots in the front of the right magazine of each module can be configured as an I/O Station.
Each Module can have its own I/O station or all modules in a library can use the same I/O station in one
of the modules. To enable or disable I/O Stations, go to Library > Modules and Magazines > Actions >
Enable or Disable I/O Station in the Management GUI.
Important: Ensure that no tapes are in the slots before the I/O Station is enabled or disabled.
Note: For libraries with serial numbers before 7800K0K, the slots in the lowest row (1, 6, 11, 16, 21, 26,
31, 36) of the bottom module are inaccessible, and the I/O station will only contain 4 slots. These libraries
will have a maximum of 32 slots in the bottom module, but all higher modules will have all 40 slots.

Accessor
The accessor is composed of several components: robotic assembly, spooling mechanism, and bar code
reader.
• The robotic assembly has fingers that enable it to grab tape cartridges and move them to and from the
I/O station, storage slots, and drives.
• The spooling mechanism has a cable that extracts and retracts based on movement of the robotic
assembly. This cable provides communication between the robotic assembly and the library main
board.

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• The high-speed bar code reader is a part of the Base Module. The bar code reader provides inventory
feedback to the host application, Operator Panel display, and Management GUI by reading cartridge bar
code labels. The library stores the customized inventory data in memory. Library firmware supports a 6
or 8 character volume serial number (VOLSER) on the bar code label on the tape cartridge. It is highly
recommended to use bar code labeled cartridges. See “Bar code label” on page 205.
Note: For libraries with S/N 7800K0K and higher, review the Appendix A, “Minimum firmware levels for
common library features,” on page 182.

Power supply
The library provides a single power supply with each library. However, a secondary redundant power
supply for the base module can be added. In addition, each expansion module with drives installed
requires a power supply. See “Optional features” on page 45.
Remember: For a single module (expansion or base) having two power supplies, the second power supply
is deemed as redundant. However, if two or more modules have their individual power supply, then there
is no redundant power supply.

Figure 11. Power supply rear panel LEDs

Table 5. Power supply LEDs

Number Color Description
1 Green Module powered ON.
2 White AC power is connected.

Numbering scheme overview

The following library elements are numbered:
• Modules
• Slots (storage and I/O)
• Drives
The library controller cards and power supplies are not numbered separately. They are identified
according to the module in which they are installed.

Logical Element IDs

Logical Element IDs are the primary method that is used in library interfaces and logs to uniquely identify
each library element. They are often called “logical IDs” or just “IDs”. All elements are numbered, starting
at 1, from the bottom of the library to the top.
Module numbering can be viewed in the Library Menu of the Navigation Dock in the Management GUI.

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Drive numbering can be viewed in the Drive Menu of the Navigation Dock in the Management GUI. Only
installed drives are assigned a drive ID
Slot numbering can be viewed in the Cartridge Menu of the Navigation Doc in the Management GUI. The
slot numbering system for each module is described in the magazine section. It starts in the front bottom
slot of the left magazine and progresses to the rear. It then continues at the bottom rear of the right
magazine and progresses to the top front. Slot IDs have the number of the module listed first, then a dot
(.) and then the slot ID within the module. For example, 2.5 is the 5th slot in module 2.
Figure 12. Element numbering Example for a 3-module 21U library

Physical Element Numbering

Sometimes an element ID has a different number (often in parentheses) next to it. This number is called
a Physical Number, Phy Num, or PNUM. PNUMs are used by the software and are only useful in complex
troubleshooting. They are referenced to the base module, so they do not change when modules are added
or removed from the library. For example, 2 (4) is the designation for the base module in the library
example above. The module ID is 2 and it has a PNUM of 4. Configuring logical libraries does not change
the element ID or PNUM, it just assigns the element to a specific logical library.

SCSI Element Addressing

SCSI Element Addressing (defined by industry SCSI standards) assigns identifiers to library elements that
are used by software applications. SCSI element addresses appear in logs and library interfaces along
with Element IDs and PNUMs. Configuring logical libraries changes the SCSI element addresses.
The Library Element Numbering Details topic in the Troubleshooting Section gives a more detailed
description of library numbering along with more examples.

User interfaces
This library has two user interfaces: the Management GUI and the Operator Panel.
• “The Management GUI” on page 75 - With the Management GUI, you can monitor, configure, and
control the library from a web browser. The Management GUI hosts a dedicated, protected Internet
site that displays a graphical representation of the library. For information on network connectivity, see
“Network connectivity” on page 28.
• “The Operator Panel” on page 78 - With the Operator Panel, you can monitor, configure, and control
the library from the front panel. Functions are limited to those applicable to being in front of the library.

Supported tape drives

The library supports LTO6 and later tape drives. Each drive requires a SAS or Fibre Channel cable.
For minimum and maximum storage configurations, see Table 1 on page 1. For minimum firmware levels,
see Appendix A, “Minimum firmware levels for common library features,” on page 182.

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Table 6. Drive information and performance specification for full-height drives

Generation LTO 9 LTO 8 LTO 7 LTO 6
Inquiry ULT3580-TD9 ULT3580-TD8 ULT3580-TD7 ULT3580-TD6
ULTRIUM-TD9 ULTRIUM-TD8 ULTRIUM-TD7 ULTRIUM-TD6

Interface (speed) FC (8 Gbps) FC (8 Gbps) FC (8 Gbps) FC (8 Gbps)

SAS (12 Gbps)

Native data rate 400 MB/s (L9) 360 MB/s (L8) 300 MB/s (L7) 160 MB/s (L6)
360 MB /s (L8) 300 MB/s (M8) 160 MB/s (L6) 140 MB/s (L5)
300 MB/s (L7) 140 MB/s (L5) 120 MB/s (L4)

Sustained data FC FC FC FC and SAS

rate (L6, 750 Mb/s (L9) 750 MB/s (L8) 750 MB/s (L7) 400 MB/s (L6)
L7, L8 and 750 Mb/s (L8) 750 MB/s (M8) 400 MB/s (L6) 280 MB/s (L5)
L9 compressed 750 MB/s (L7) 280 MB/s (L5) 240 MB/s (L4)
at 2.5:1 SAS
compression; L5 1000 MB/s (L9)
and earlier 900 MB/s (L8)
compressed at 2:1
compression)
Burst data rate
800 MB/s FC 800 MB/s FC 800 MB/s FC 800 MB/s FC
1200 MB/s SAS 600 MB/s SAS

Nominal load-to- 17 seconds 15 seconds 15 seconds 12 seconds

ready time
-Initialized tape 17 seconds NA NA NA
-Uninitialized tape2 40-120 minutes NA NA NA
Nominal unload 30 seconds 24 seconds 20 seconds 17 seconds
time
Average space 45 seconds 59 seconds 56 seconds 62 seconds
record time from
load point
Average rewind 55 seconds 59 seconds 60 seconds NA
time (REWIND
command)
Average rewind time (part of UNLOAD command, dependent on mount activity)3
Less than 5 Gb 55 seconds 59 seconds 60 seconds NA
of contiguous data
transferred
5 Gb to 50 Gb 110 seconds 59 seconds 60 seconds NA
of contiguous data
transferred
All other types of 165 seconds 59 seconds 60 seconds NA
mount activity

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Table 6. Drive information and performance specification for full-height drives (continued)
Generation LTO 9 LTO 8 LTO 7 LTO 6
1 By using the built-in data-compression capability of the tape drive, greater data rates than the native
data transfer rate are achieved. However, the actual throughput is a function of many components, such
as the host system processor, disk data rate, block size, data compression ratio, SAS bus capabilities,
and system or application software.
2 Cartridge initialization time can vary. See “Media optimization” on page 17 for more information.
3 See “Archive mode unthread” on page 18 for more information.
Remember:
• All sustained data rates depend on the capabilities of the interconnect.
• Drive performance varies with media generation and drive interface (SAS/FC).

Table 7. Drive information and performance specification for half-height drives

Generation LTO 9 LTO 8 LTO 7 LTO 6
Inquiry ULT3580-HH9 ULT3580-HH8 ULT3580-HH7 ULT3580-HH6
ULTRIUM-HH9 ULTRIUM-HH8 ULTRIUM-HH7 ULTRIUM-HH6

Interface (speed) FC (8 Gbps) FC (8 Gbps) FC (8 Gbps) FC (8 Gbps)

SAS (12 Gbps) SAS (6 Gbps) SAS (6 Gbps) SAS (6 Gbps)

Native data rate 300 MB/s (L9) 300 MB/s (L8) 300 MB/s (L7) 160 MB/s (L6)
300 MB/s (L8) 300 MB/s (M8) 160 MB/s (L6) 140 MB/s (L5)
300 MB/s (L7) 140 MB/s (L5) 120 MB/s (L4)

Sustained data FC FC FC FC and SAS

rate (L6, 700 Mb/s (L9) 700 Mb/s (L8) 700 Mb/s (L7) 400 MB/s (L6)
L7, L8 and 700 Mb/s (L8) 700 Mb/s (M8) 400 Mb/s (L6) 280 MB/s (L5)
L9 compressed 700 Mb/s (L7) 280 Mb/s (L5) 240 MB/s (L4)
at 2.5:1 SAS
compression; L5 720 MB/s (L9) SAS SAS
and earlier 720 MB/s (L8) 600 MB/s (L8) 500 MB/s (L7)
compressed at 540 MB/s (M8) 400 MB/s (L6)
2:1compression) 500 MB/s (L7) 280 MB/s (L5)

Burst data rate

800 MB/s FC 800 MB/s FC 800 MB/s FC 800 MB/s FC
1200 MB/s SAS 600 MB/s SAS 600 MB/s SAS 600 MB/s SAS

Nominal load-to- 16 seconds 15 seconds 15 seconds 12 seconds

ready time
-Initialized tape 16 seconds NA NA NA
-Uninitialized tape2 40-132 minutes NA NA NA
Nominal unload 56 seconds 24 seconds 20 seconds 17 seconds
time
Average space 65 seconds 59 seconds 56 seconds 62 seconds
record time from
load point

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Table 7. Drive information and performance specification for half-height drives (continued)
Generation LTO 9 LTO 8 LTO 7 LTO 6
Average rewind 62 seconds 59 seconds 60 seconds NA
time (REWIND
command)
Average rewind time (part of UNLOAD command, dependent on mount activity)3
Less than 5 Gb 62 seconds 59 seconds 60 seconds NA
of contiguous data
transferred
5 Gb to 50 Gb 124 seconds 59 seconds 60 seconds NA
of contiguous data
transferred
All other types of 186 seconds 59 seconds 60 seconds NA
mount activity
1 By using the built-in data-compression capability of the tape drive, greater data rates than the native
data transfer rate are achieved. However, the actual throughput is a function of many components, such
as the host system processor, disk data rate, block size, data compression ratio, SAS bus capabilities,
and system or application software.
2 Cartridge initialization time can vary. See “Media optimization” on page 17 for more information.
3 See “Archive mode unthread” on page 18 for more information.
Remember:
• All sustained data rates depend on the capabilities of the interconnect.
• Drive performance varies with media generation and drive interface (SAS/FC).

Control path drives

A control path is a logical path to the library.
A control path is the path for SCSI Medium Changer commands that are sent by a server to control a
specific logical library. The library has no direct SCSI connection to a host server. When a software host
server communicates with the library, it sends the communication by way of a tape drive. The tape drive is
designated as a control path drive.

Mixed drives
All supported generations of LTO tape drives and cartridges can be in the same physical library and within
a single module.
This library supports a mixture of LTO drive types in a logical library. Some independent software vendors
(ISVs) support mixed drive types within a logical library and other do not. Some ISVs that support mixed
drive types might have restrictions. For details, contact your ISV.
Figure 13 on page 14 shows examples of methods for mixing LTO drive types in a logical library.

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Figure 13. Mixed drives in a logical library

Drive sled back panels

Indicator LEDs are included on all drive sled back panels.
Six indicator LEDs are included on all drive sleds as shown.

Figure 14. Drive sled indicators

Table 8. Drive sled indicators

Number Description
1 Port 0 activity
2 Port 1 activity
3 Library communication
4 Cartridge present
5 Power
6 Beacon /UID

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Figure 15. Half-height SAS dual port

Table 9. Half-height SAS dual port

Number Description
1 SAS port 0
2 SAS port 1
3 Drive sled indicators

Figure 16. Half-height FC single port

Table 10. Half-height FC single port

Number Description
1 FC port 0
2 Drive sled indicators

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Figure 17. Full-height SAS dual port

Table 11. Full-height SAS dual port

Number Description
1 SAS port 0
2 SAS port 1
3 Drive sled indicators

Figure 18. Full-height FC dual port

Table 12. Full-height FC dual port

Number Description
1 FC port 0
2 FC port 1
3 Drive sled indicators

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Physical and logical addresses of drives

The library assigns each tape drive a unique address to indicate its physical and logical location.
The library assigns each tape drive a unique address to indicate its physical location, which is shown in
Figure 19 on page 17. The physical numbering is bottom up on all drives. This information is shown on
the Drives page of the Management GUI.

Figure 19. Physical numbering of drives

The library assigns each tape drive a SCSI element address that consists of a value that defines a logical
location in the library to the SCSI interface. It is assigned and used by the application when the host
server processes SCSI commands. The SCSI element address for a drive is unique to the location of the
drive. It does not vary based on other drives in the library. See “Library partitioning” on page 72.

Drive features

Media optimization
Media optimization is a new feature for the LTO9 tape drive with L9/LZ media.
The increased number of tracks used to write data on tape requires greater precision. Media optimization
creates a referenced calibration for each cartridge that enables the tape drive’s intelligent alignment to
optimize data placement. LTO-9 media optimization enhances LTO tape long-term media durability.
It is important to consider when media optimization will be performed:
• Media optimization will be performed on first load of L9/LZ media during initialization.

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• Recommendation is to perform first load in the location of deployment, which should be in a stable
environment that meets the recommended environmental specification.
• Media optimization is a one-time operation that can be completed on any drive in the environment,
enabling the media to be used across all tape drives without further optimization.
Other considerations for media optimization:
• Media optimization averages 40 minutes per first load of a cartridge to a tape drive. Although most
media optimizations will complete within 60 minutes some media optimizations may take up to 2 hours.
• Interruption of the process is not recommended.
• A different mount will not necessarily improve the time to complete the one-time optimization.
An update to software may be required. Contact your software application provider for more details.
Customized software, not provided as a standard market product, may require modification to ensure the
software can handle the extended first mount time. For additional details, review the detailed section of
the IBM LTO SCSI Reference.

Recommended access order (RAO) open function

RAO enables tape control applications to accelerate the retrieval of a certain number of files from a single
tape thereby reducing the seek time between those files.
A feature of the LTO-9 full-height drives is the ability to accept a list of User Data Segments and reorder
those User Data Segments into a recommended access order that minimizes the locate portion of the
time to read those User Data Segments. This sorted list is called a Recommended Access Order (RAO)
list. A User Data Segment (UDS) is defined as a grouping of contiguous logical objects (i.e., logical blocks
and filemarks) and is described by partition number, beginning logical object identifier, and ending logical
object identifier.
The RAO implementation in LTO produces the best results for performance enhancement when there
is little variability in block size or data compression ratio. When the variability in compression ratio or
block sizes increase, the accuracy of the locate estimates may be reduced and any potential performance
enhancements may be diminished.

Archive mode unthread

The time that is required for an unload depends on how the cartridge has been used during the mount.
This is based on the current position and how far from the beginning of tape (BOT) the media has been
moved since mount. For details on unload performance, see “Supported tape drives” on page 10.

Speed matching
To improve system performance, the drive uses a technique that is called speed matching to dynamically
adjust its native (uncompressed) data rate to the slower data rate of a server.
With speed matching, the drive operates at different speeds when it is reading or writing the Ultrium 7 or
later cartridge format. Native data rates are shown in the table.

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Table 13. Performance parameters for full height drives

Ultrium Generation Media
Generation 9 media Generation 8 media Generation 7 media
408 365.0 306.0
385 341.0 287.52
366 318.0 268.56
347 306.4 250.66
325 273.0 231.86

Speed matching data rates 305 249.5 213.06

(MB/sec) 284 226.0 194.26
263 203.0 175.46
244 180.0 157.67
223 157.5 138.52
203 135.0 120.11
177 112.0 101.46

Table 14. Performance parameters for half height drives

Ultrium Generation Media
Generation 9 media Generation 8 media Generation 7 media
284 306.4 306.0
263 273.0 287.52
244 249.5 268.56
223 226.0 250.66
203 203.0 231.86

Speed matching data rates 177 180.0 213.06

(MB/sec) - 157.5 194.26
- 135.0 175.46
- 112.0 157.67
- - 138.52
- - 120.11
- - 101.46

If the server's net (compressed) data rate is between two of the preceding native data rates, the drive
calculates the appropriate data rate at which to operate. Speed matching dramatically reduces backhitch,
the condition that occurs when a tape stops, reverses, and restarts motion. A backhitch is usually the
result of a mismatch between the data rates of the server and the drive.

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Channel calibration
System performance is optimized by channel calibration.
System performance is further optimized by a feature that is called channel calibration, in which the drive
automatically customizes each read/write data channel to compensate for variations in such things as the
recording channel 's transfer function, the media, and characteristics of the drive head.

Data cartridge capacity scaling

Capacity scaling enables faster random access to data.
The SET CAPACITY SCSI command enables a customer to capacity scale a data cartridge to enable
faster random access. As an example, a customer can capacity scale a data cartridge to 20% of its normal
length that improves the average access time by almost a factor of 5. However, it also reduces the native
capacity of the tape to 80 GB 160 GB 300 GB 500 GB 1.2 TB.

Power management
The LTO tape drives feature a power management function. This function controls the drive's electronics
so that part of the electronics completely turns OFF when circuit functions are not needed for the drive's
operation.

Encryption
The LTO tape drive supports host Application Managed Encryption (AME), with T10 encryption methods.
Data encryption is supported by LTO Ultrium 4 and later data cartridges only.
The encryption-enabled drive contains the necessary hardware and firmware to encrypt and decrypt
host tape application data. Encryption policy and encryption keys are provided by the host application. A
drive digital certificate is installed at manufacturing time. Each drive receives a unique serial number and
certificate. The T10 Application can validate each drive instance by checking the drive's digital certificate.
For details, see the IBM Tape Device Drivers Encryption Support documentation, and the IBM LTO Ultrium
Tape Drive SCSI Reference documentation.

Supported tape cartridges

Tape media is available in the following types:
• Data cartridge
• WORM (Write Once, Read Many) cartridge
• Cleaning cartridge
All generations contain 1/2-inch, dual-coat, magnetic tape.

Table 15. Media drive compatibility

Tape LTO 9 LTO 8 LTO 7 LTO 6 LTO 5 LTO 4 LTO 3 LTO 2 LTO 1
Cartridg Drive Drive Drive Drive Drive Drive Drive Drive Drive
e
Ultrium Read/
9 write
Ultrium Read/ Read/
8 write write
Ultrium Read/
M8 write

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Table 15. Media drive compatibility (continued)

Ultrium Read/ Read/
7 write write
Ultrium Read/ Read/
6 write write
Ultrium Read Read/ Read/
5 only write write
Ultrium Read Read/ Read/
4 only write write
Ultrium Read Read/ Read/
3 only write write
Ultrium Read Read/ Read/
2 only write write
Ultrium Read Read/ Read/
1 only write write

Table 16. Media Information

LTO Native Data Application Bar code Load/Unload Recording Color
Generation Capacity Design Label1 Cycles Format2
Capacity
Ultrium 93 18 TB (45 TB 17.4 TB xxxxxxL9 20,000 Reads and Teal
at 2.5:1 WORM: writes data WORM: Teal
compression xxxxxxLZ on 8960 and Silvery
) tracks, 32 gray
tracks at a
time.
Ultrium 8 12 TB (30 TB 11.6 TB xxxxxxL8 20,000 Reads and Burgundy
at 2.5:1 WORM: writes data WORM:
compression xxxxxxLY on 6656 Burgundy
) tracks, 32 and Silvery
tracks at a gray
time.
Ultrium M84 9 TB (22.5 8.37 TB xxxxxxM8 20,000 Reads and Purple
TB at 2.5:1 writes data
compression on 3584
) tracks, 32
tracks at a
time.
Ultrium 7 6 TB (15 TB NA xxxxxxL7 20,000 Reads and Purple
at 2.5:1 WORM: writes data WORM:
compression xxxxxxLX on 3584 Purple and
) tracks, 32 Silvery gray
tracks at a
time.

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Table 16. Media Information (continued)

LTO Native Data Application Bar code Load/Unload Recording Color
Generation Capacity Design Label1 Cycles Format2
Capacity
Ultrium 6 2.5 TB (6.25 NA xxxxxxL6 20,000 Reads and Black
TB at 2.5:1 WORM: writes data WORM:
compression xxxxxxLW on 2176 Black and
) tracks, 16 Silvery gray
tracks at a
time.
Ultrium 5 1.5 TB (3 TB NA xxxxxxL5 20,000 Reads and Burgundy
at 2:1 WORM: writes data WORM: with
compression xxxxxxLV on 1280 Slate Gray
) tracks, 16
tracks at a
time.
Ultrium 4 800 GB (1.6 NA xxxxxxL4 20,000 Reads and Green
TB at 2:1 WORM: writes data WORM:Gree
compression xxxxxxLU on 896 n and Silvery
) tracks, 16 gray
tracks at a
time.
Ultrium 3 400 GB (800 NA xxxxxxL3 10,000 Reads and Slate Blue
GB at 2:1 WORM: writes data WORM:Slate
compression xxxxxxLT on 704 Blue and
) tracks, 16 Silvery gray
tracks at a
time.
Ultrium 2 200 GB (400 NA xxxxxxL2 10,000 Reads and Purple
GB at 2:1 writes data
compression on 512
) tracks, 8
tracks at a
time.
Ultrium 1 100 GB (200 NA xxxxxxL1 5000 Reads and Black
GB at 2:1 writes data
compression on 384
) tracks, 8
tracks at a
time.
1You can order tape cartridges with the bar code labels included, or you can order custom labels.
2When tape is processed in the cartridges, Ultrium tape drives use a linear, serpentine recording format.
3Cartridge initialization time may vary. For more information, see “Media optimization” on page 17.
4LTO type M8 cartridge

For additional information, see LTO media.

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Library functions
The library provides many specific functions, such as random or sequential operating mode, encryption,
library sharing, path failover, and alerts and logging.

Encryption
All supported tape drives in this library support encryption.
The encryption enabled drive contains the necessary hardware and firmware to encrypt and decrypt host
tape application data. Encryption policy and encryption keys are provided by the host application or host
server. A drive digital certificate is installed at manufacturing time. Each drive receives a unique serial
number and certificate. The T10 application might validate each drive instance by checking the drive's
digital certificate.
The library provides these options.
1. Encryption disabled
2. Application Managed Encryption (AME) is the default
3. Library Managed Encryption (LME). LME is a built-in feature that is enabled by using a purchased
license. The LME feature can be ordered from the factory, or you can order it as a field upgrade. To
order a feature, contact your IBM Sales Representative or Business Partner. See Optional Features. For
configuration details, see “Configuring Library Managed Encryption” on page 88.
The default is Application Managed Encryption.
Note: All encryption settings must be configured or reverified in the drive after any library or drive reset. A
new drive might be added or an existing drive might be swapped with another drive.

Library sharing
The library can be configured into one or more logical libraries that can be shared by multiple
applications.
It is advantageous to be able to share a single physical library between heterogeneous or homogeneous
applications. However, some applications (and some servers) do not allow for sharing a library between
systems.
The library Management GUI provides two methods for logical library configuration.
1. A quick configuration for a simple one logical library configuration Manage Logical Library (Basic
Mode)
2. An advanced configuration action for a multiple logical library configuration Manage Logical Library
(Expert Mode)
Note: When any number of drives are loaded, a warning message appears when the Manage Logical
Library (Expert Mode) wizard is accessed.
The second method gives the ability to create configurations that enable the library to process commands
from multiple heterogeneous applications (such as an IBM System p application and a Windows
application) and multiple homogeneous applications (for example, the same application run by several
System p servers). See “Advanced library configuration” on page 71.

Control path failover, Data path failover, and load balancing

The path failover feature ensures the use of a redundant communication path when the primary path fails.
Command failures and time outs are costly. You want your library to run smoothly and efficiently. Path
failover capabilities allow the IBM® device driver to resend a command to an alternate path. The alternate
path can include another host bus adapter (HBA), Storage Area Network (SAN), or library control path
drive. The device driver initiates error recovery and continues the operation on the alternate path without
interrupting the application.

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Path failover and load balancing are built-in features that are enabled by using a purchased license. The
path failover feature can be ordered from the factory, or you can order it as a field upgrade. The path
failover feature (FC 1682) is activated on the Management GUI. To order features, contact your IBM®
Sales Representative or Business Partner. See “Optional features” on page 45.
Two types of path failover capabilities exist: control path failover (CPF) and data path failover (DPF).
Control refers to the command set that controls the library (the SCSI Medium Changer command set
on LUN 1 of the tape drives). Data refers to the command set that carries the customer data to and from
the tape drives (the SCSI-3 Stream Commands (SSC) device on LUN 0 of the tape drives). Path failover
means the same thing in both. Path failover is where redundancy is in the path from the application to the
intended target (the library accessor or the drive mechanism), the device driver transparently fails over to
another path in response to a break in the active path.
Both types of failover include host-side failover when configured with multiple HBA ports into a switch.
But CPF includes target-side failover through the control paths that are enabled on more than one tape
drive. DPF includes target-side failover for the dual-ported tape drives that are supported by the library.
DPF includes load balancing of the HBAs because the channel is a data-intensive path (the control path
carries little data, so load balancing is not an issue). The dynamic load balancing support optimizes
resources for devices that have physical connections to multiple HBAs in the same machine. When
an application opens a device where multiple HBA paths are configured, the device driver determines
which path has the HBA with the lowest usage and assigns that path to the application. When another
application opens a different device with multiple HBA paths, the device driver again determines the path
with the lowest HBA usage and assigns that path to the second application. The device driver updates the
usage on the HBA assigned to the application when the device is closed. Dynamic load balancing uses all
HBAs whenever possible and balances the load between them to optimize the resources in the machine.
Both CPF and DPF require the use of the IBM device driver. They are supported exclusively with products
that bear the IBM logo on the operating systems that is indicated in Table 17 on page 24.
Table 17 on page 24 summarizes the differences between CPF, DPF, and load balancing.

Table 17. Differences between CPF and DPF

Characteristic CPF DPF and Load Balancing
Device type SMC1 SSC2
LUN3 LUN 1 LUN 0
Host-side failover Yes Yes6
Target-side failover Yes Yes6
IBM Device driver required Yes Yes
Supported operating systems4 AIX®, SuSE Linux, Red AIX, SuSE Linux, Red Hat
Hat Enterprise Linux, Solaris, Enterprise Linux, Solaris,
Windows Windows5 (DPF only)
Order feature to obtain license Yes Yes

Notes:
1. SMC = SCSI-3 Medium Changer Specification (library)
2. SSC = SCSI-3 Stream Commands (drive)
3. LUN = logical unit number
4. See “Host connectivity” on page 27 for details.
5. Load balancing is not supported on Windows
6. Full-height tape drives only

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For information about using these features, see the IBM Tape Device Drivers Installation and User's Guide
(GA32-0565).

Alerts and logging

The library sends alerts about the library and attached tape drives, and offers audit-logging to track user
actions.
• TapeAlert Support: The tape library is compatible with TapeAlert technology, which provides error and
diagnostic information about the drives and the library to the host application. The library provides this
error and diagnostic information as TapeAlert flags that are reported to the application by the SCSI
LOG SENSE command. See “TapeAlert flags” on page 138.
• Email (SMTP - Simple Mail Transfer Protocol) Notifications: The library can configure email
notification of library events. The library must have network access to an SMTP server. See “Locating
Management functions” on page 79.
• Remote Logging (rsyslog): The library can send syslog (system log) notifications to a configured remote
(rsyslog) server. When system events occur, the TS4300 tape library creates a log of these events. With
this notification feature configured, the library sends a notification of the event to the syslog server. The
syslog server keeps its own log of system events. (The syslog server is a customer-provided server.) See
“Locating Management functions” on page 79.
• SNMP Support: The Simple Network Management Protocol (SNMP) allows the library to send alerts
over a LAN network to a monitoring server.
Occasionally, the library might encounter situations that you want to know about. These situations can
be conditions that affect the library performance, such as an open door that causes the library to stop.
You might also want to log user actions, such as a cartridge move or export that is initiated from the
Management GUI. SNMP messages can alert you of these conditions.
The library provides a standard TCP/IP protocol that is called SNMP to send alerts about conditions over
a TCP/IP LAN network to an SNMP monitoring server. These alerts are called SNMP traps. Using the
information that is supplied in each SNMP trap, the monitoring server (together with customer-supplied
software) can alert operations staff of possible problems or operator interventions that occur. Many
monitoring servers can be used to send email or pager notifications when they receive an SNMP alert.
See the manual for your network management application.
The monitoring server must be loaded with systems management software that can receive and
process the trap. SNMP supports a get and get-response mechanism for an operator to gather more
information about a problem or query the library about its status. Through a monitoring server, the
operator enters a "get" using SNMP to request information about the library. A get-response is the
information that is provided in response to the get. This type of support generally requires an up-to-date
library Management Information Base (MIB). The SNMP server's MIB contains units of information
that specifically describe an aspect of a system, such as the system name, hardware number, or
communications configuration.
IBM provides the MIBs that are supported by the library. They include
– IBM TS4300 MIB
Type of information:
- The status of each drive in the library
- A list of all cartridges in the library
- The last trap or TapeAlert message that was sent by the library.
– IBM AUTOMATION QUERY MIB
Type of information:
- Library configuration

Chapter 1. Overview 25
 IBM Confidential

The library MIBs can be obtained through the SNMP Notifications Settings page on the Management
GUI. See “Locating Management functions” on page 79. An operator cannot change library settings by
using SNMP. Settings are changed by using the Management GUI.
SNMP Notification Levels
SNMP provides various levels of notification about specific library events and user actions.
– Inactive – No events are sent.
– Critical – Only critical events are sent.
– + Warnings – Only critical and warning events are sent.
– + Configuration – Only critical, warning, and configuration events are sent.
– + Information – All events are sent.
Simple Network Management Protocol (SNMP) audit logging provides logging information about specific
tape library user actions. To configure SNMP, see “Locating Management functions” on page 79.

Random and Sequential Logical Library modes

A Logical Library can be configured in one of two modes: Random and Sequential.

Random Mode
Random Mode is intended to be used by host applications that support SCSI media changer devices.
Random Mode is the default.
In Random mode,
• The host application chooses the cartridges that are moved to the drive.
• I/O slots provide the flexibility for the user to add and remove cartridges and the host application is
automatically notified of these changes.
• Multiple drives can be assigned to provide parallel processing data operations and redundancy in case
of failure.

Sequential Mode
Sequential Mode is intended to be used by host applications that aren’t supporting SCSI media changer
devices but need to get another cartridge loaded if the current cartridge is full.
In Sequential Mode,
• The library predefines the sequential order that the cartridges are moved to the drive.
• I/O slots are hidden as they aren’t assignable to a logical library with sequential mode enabled.
• Only one drive can be assigned to a logical library with sequential mode enabled.
• There’s no control path drive and no media changer device is configured to the host server.
Options to consider when Sequential Mode is chosen:
• Basic Function - To initiate use of cartridges, the user issues a Move Cartridge command to the drive
through the Management GUI. After the load, the host application can begin data I/O activity. When the
host application unloads the drive, the library moves the next cartridge into the drive. This behavior is
implicit, unless otherwise defined by selection of another option.
• Loop Option - If a move sequence ends because no more cartridges are available in the current logical
library, the sequence starts again by loading the first cartridge of the logical library. This option can be
chosen with or without the Autoload function.
• Autoload Option - If enabled, the library loads the first cartridge of the logical library to the Sequential
Mode tape drive during library startup after inventory scan is finished. This option changes the implicit
behavior of the Basic function. This option can be chosen with or without the Loop option.

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If storage slots are configured to I/O slots after assignment to a Sequential Mode logical library, they
are still considered valid available slots and are used for movements. This option stays until you run the
expert wizard again, and then these I/O slots no longer appear in the list of available slots. Finishing
the expert wizard then sets the new slot assignment and these I/O slots can no longer be used for
movements.
To enable sequential mode, click the Enable Sequential Mode check box in the Manage Logical Library
(Basic Mode) Wizard or Manage Logical Library (Expert Mode) Wizard.

Host connectivity
The library is supported by a wide variety of servers, operating systems, and adapters. There are many
ways to determine the servers and software that support this library.
Compatible servers and software
These attachments can change throughout the lifecycle of the product. To determine the newest
attachments, or to get a comprehensive list of compatible software, do one of the following actions.
• For a list of compatible software, operating systems, and servers for LTO tape drives, see https://
www.ibm.com/us-en/marketplace/ts4300.
Notes:
1. IBM does not provide application software with this library. To order software, contact your IBM
sales representative, IBM Business Partner, or an independent software provider.
2. If you attach your library to a server with non-IBM software, contact your software vendor for a
matrix of compatible hardware, software, firmware revisions, and adapter cards.
• For complete IBM storage interoperability information for the tape library, see the IBM® Interoperation
Center (SSIC) at http://www-03.ibm.com/systems/support/storage/ssic/interoperability.wss. The SSIC
has details on supported operating systems, servers, switches, and adapters.
Note: Dependent on the use of Random or Sequential Mode, the library might require an HBA with
multiple LUN supports. Also, multiple LUN supports must be enabled on the host computer. When
multiple LUN supports are not enabled, the host computer can see the tape drive, but not the library.
See “Random and Sequential Logical Library modes” on page 26.
Supported device drivers
IBM provides device driver support for the LTO tape drives, and the robotics in this library.
IBM maintains the current levels of device drivers and driver documentation on the web. Go to http://
www.ibm.com/support/fixcentral and follow the steps to access this material.
1. From the Fix Central web page, choose the Select Product tab, select System Storage from the
Product Group list.
2. Select Tape Systems from the System Storage list.
3. Select Tape drivers and software from the Tape systems list.
4. Select Tape device drivers from the Tape drivers and software list.
5. Select the appropriate operating system from the Platform list and click Continue.
6. Select the appropriate driver from the list.
The IBM Tape Device Drivers and Diagnostic Tool User's Guide can be found at https://www.ibm.com/
support/knowledgecenter/STAKKZ/dd_iug_kc/DD_kchome.html.

Chapter 1. Overview 27
 IBM Confidential

Network connectivity
This library supports various browsers and interfaces.

Supported browsers
IBM supports higher versions of the browsers if the vendors don’t remove or disable functions that the
product relies upon. For browser levels higher than the versions that are certified with the product,
customer support accepts usage-related and defect-related service requests. As with operating system
and virtualization environments, if IBM support can’t re-create the issue in the lab, the client might be
asked to re-create the problem on a certified browser version to determine whether a product defect
exists. Defects aren’t accepted for cosmetic differences between browsers or browser versions that
don’t affect the functional behavior of the product. If a problem is identified in the product, defects
are accepted. If a problem is identified with the browser, IBM might investigate potential solutions or
workarounds that the client can implement until a permanent solution becomes available.

Supported interfaces
This tape library supports the Gigabit Ethernet interface in either auto negotiation or fixed modes of
10 Mbps, 100 Mbps, and 1 Gbps by using half or full duplex. The library supports the following TCP/IP
protocols:
IPv4 and IPv6 support
This tape library supports Internet Protocol (IP) addresses in both IPv4 and IPv6 format. Both the
integrated management console (IMC) and the management GUI allow the definition of IPv4 and IPv6
addresses. The key proxy determines the IP version that is used and presents the correct IP address
and parameters to the IP Stack.
Simple Network Management Protocol (SNMP)
SNMP traps are supported for drive and library events. SNMP management query functions are
supported by using a standard Management Information Block (MIB).
Hyper Text Transfer Protocol (HTTP)
An embedded web server provides a management GUI for library management and query capabilities.
Secure Socket Layer (SSL)
The tape library supports SSL, a protocol for transmitting private documents through the internet.
Key Management Interoperability Protocol (KMIP)
Used for communicating with the IBM® Security Lifecycle Key Manager and other security key
management software.
Simple Mail Transfer Protocol (SMTP)
The tape library supports SMTP for sending email alerts.
Network Time Protocol (NTP)
The tape library supports NTP for external time-and-date synchronization.
Lightweight Directory Access Protocol (LDAP)
The tape library supports LDAP for centralized authentication.
Domain Name System (DNS)
The tape library supports DNS for flexible IP addressing.
Dynamic Host Configuration Protocol (DHCP)
The library supports DHCP for automatically providing an Internet Protocol (IP) host with its IP
address and other related configuration information, such as the subnet mask and default gateway.

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Chapter 2. Planning
The library requires an environment able to accommodate the appropriate space, power, location, and
other technical specifications. Use this section as a reference for onsite requirements to allow for
optimum operation of the library.
Save your settings in the Appendix D, “Library Configuration Forms,” on page 189.

Operating environmental specifications

Refer to these environmental specifications to determine where to place your tape system
Table 18 on page 29 lists the recommended environmental specifications for the tape library when
operating and when powered off. Figure 20 on page 30 is a psychrometric chart showing the allowable
and recommended operating environments. Table 18 on page 29 and Figure 20 on page 30 applies to
LTO drive generations 1 through 9, and all supported 3592 drives except TS1170.

Table 19 on page 30 and Figure 21 on page 31 applies to TS1170 only.

Attention: The environments in Table 18 on page 29 refer to the hardware

of the tape system and may lead to temperatures greater than allowable for
the cartridges and media stored therein. Refer to the following topics and
adjust the operating environment for the library accordingly.

Table 18. Equipment environment specifications for the tape system

Product operation (equipment is powered on) Product power off1

Dry-bulb temperature Humidity range, non-condensing

Maximum Maximum
Maximum
wet-bulb dew point Maximum Dry-bulb Relative
Maximum Maximum wet-bulb
Recommend Recommend temperature temperature elevation temperature humidity
Allowable2 rate of Allowable rate of temperature
ed 3 ed 5 6
change change

5% RH/
hour4 with 3050 m 5 to 45°C
16 to 32°C 16 to 25°C 5°C/hour 20% to 80% 20% to 50% 8% to 80%
no 26°C (79°F) 22°C (72°F) (10,000 feet (40 to 26°C (79°F)
(60 to 90°F) (60 to 77°F) (9°F/hour) RH RH RH
condensatio ) 113°F)
n

Notes:
1. Product equipment is removed from the original shipping container and installed but not in use - for example, during repair, maintenance, or upgrade.
2. Derate maximum dry-bulb temperature 1°C/300 m above 900 m (1.8°F/1,000 feet above 3,000 feet).
3. Derate maximum recommended dry-bulb temperature 1°C/300 m above 1,800 m (1.8°F/1,000 feet above 6,000 feet).
4. For 3592 media, changes of up to 40% RH in 5 minutes are allowed as long as the 20% to 80% absolute limits are not exceeded.
5. Applies to LTO drive generations 1 through 8 and to legacy 3592 drives (TS1155 and prior generations).
6. Applies to TS1160 and LTO 9 drives.

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 IBM Confidential

Notes:
• The chart is shown in SI (metric) units and a barometric pressure of 101.325 kPa (sea level).
• The recommended operating environment specifies a long-term operating environment that can result
in the greatest reliability and energy efficiency.
• The allowable operating environment represents where the equipment has been tested to verify
functionality.
Figure 20. Psychrometric chart showing recommended and allowable operating environments for the tape
library

Table 19. Equipment environment specifications for the TS1170 drive model

Product operation (equipment is powered on) Product power off1

Dry-bulb temperature Humidity range, non-condensing

Maximum elevation Dry-bulb temperature Relative humidity
Allowable/ Maximum rate of Allowable/ Maximum rate of
Recommended 3 change Recommended change

15 to 25°C 5°C/hour 5% RH/hour4 with no 5 to 45°C

20% to 50% RH 3050 m (10,000 feet) 8% to 50% RH
(60 to 77°F) (9°F/hour) condensation (40 to 113°F)

Notes:
1. Product equipment is removed from the original shipping container and installed but not in use - for example, during repair, maintenance, or upgrade.
2. Derate maximum dry-bulb temperature 1°C/300 m above 900 m (1.8°F/1,000 feet above 3,000 feet).
3. Derate maximum recommended dry-bulb temperature 1°C/300 m above 1,800 m (1.8°F/1,000 feet above 6,000 feet).
4. Changes of up to 30% RH in 5 minutes are allowed as long as the 20% to 50% absolute limits are not exceeded.

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Notes:
• The chart is shown in SI (metric) units and a barometric pressure of 101.325 kPa (sea level).
• The allowable/recommended operating environment specifies a long-term operating environment that
can result in the greatest reliability and energy efficiency.
Figure 21. Psychrometric chart showing allowable operating environments for the TS1170 drive model

Environmental and shipping specifications for tape cartridges

Recommended conditions for shipping cartridges are described.
Before you use a tape cartridge, acclimate it to the operating environment for 24 hours or the time
necessary to prevent condensation in the drive. The time varies, depending on the environmental
extremes to which the cartridge was exposed.
The best storage container for the cartridges (until they are opened) is the original shipping container.
The plastic wrapping prevents dirt from accumulating on the cartridges and partially protects them from
humidity changes.
When you ship a cartridge, place it in a sealed, moisture-proof bag to protect it from moisture,
contaminants, and physical damage. Ship the cartridge in a shipping container that has enough packing
material to cushion the cartridge and prevent it from moving within the container.

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Table 20. Environment for storage and shipping the IBM tape cartridge
Environmental specifications
Environmental factor Allowable storage Recommended storage Shipping
16 to 32°C 16 to 25°C -23 to 49°C
Temperature
(61 to 90°F) (61 to 77°F) (-9 to 120°F)
Relative humidity
20 to 80% 20 to 50% 5 to 80%
(noncondensing)
Maximum wet bulb
temperature (does not
26°C (79°F) N/A 26°C (79°F)
apply to 3592 JE tape
cartridges)
Maximum dew point
temperature (applies only
22°C (72°F) N/A 22°C (72°F)
to 3592 JE tape
cartridges)
Stray magnetic field at any point on tape not to exceed 50 oersteds (4000 ampere/
Magnetic field
meter).

Gas and particulate exposure table

Table 21. Gas and particulate contamination

Contaminate Requirement

Gaseous contamination Severity level G1 as per ANSI/ISA 71.04-1985,1 which states that the reactivity rate of copper coupons shall be less than 300 Angstroms
per month (Å/month, ≈ 0.0039 µg/cm² - hour weight gain).2 In addition, the reactivity rate of silver coupons shall be less than 300
Å/month (≈ 0.0035 µg/cm² - hour weight gain).3 The reactive monitoring of gaseous corrosivity should be conducted approximately 5 cm
(2 inches) in front of the rack on the air inlet side at one-quarter and three-quarter frame height off the floor or where the air velocity is
much higher.

Particulate contamination Data centers must meet the cleanliness level of ISO 14644-1 class 8. For data centers without airside economizer, the ISO 14644-1 class
8 cleanliness might be met simply by the choice of the following filtration:
• The room air might be continuously filtered with MERV 8 filters.
• Air entering a data center might be filtered with MERV 11 or preferably MERV 13 filters.
For data centers with airside economizers, the choice of filters to achieve ISO class 8 cleanliness depends on the specific conditions
present at that data center.
The deliquescent relative humidity of the particulate contamination should be more than 60% RH.4
Data centers must be free of zinc whiskers.5

Notes:
1. ANSI/ISA-S71.04. 1985. Environmental conditions for process measurement and control systems: Airborne contaminants, Instrument Society of America, Research Triangle Park,
NC, 1985.
2. The derivation of the equivalence between the rate of copper corrosion product thickness growth in Å/month and the rate of weight gain assumes that Cu2S and Cu2O grow in equal
proportions.
3. The derivation of the equivalence between the rate of silver corrosion product thickness growth in Å/month and the rate of weight gain assumes that Ag2S is the only corrosion
product.
4. The deliquescent relative humidity of particulate contamination is the relative humidity at which the dust absorbs enough water to become wet and promote ionic conduction.
5. Surface debris is randomly collected from 10 areas of the data center on a 1.5 cm (0.6 inch) diameter disk of sticky electrically conductive tape on a metal stub. If examination of
the sticky tape in a scanning electron microscope reveals no zinc whiskers, the data center is considered free of zinc whiskers.

Acclimation
Server and storage equipment (racks and frames) must be gradually acclimated to the surrounding
environment to prevent condensation.
When server and storage equipment (racks and frames) is shipped in a climate where the outside
temperature is below the dew point of the destination (indoor location), there is a possibility that water
condensation can form on the cooler inside and outside surfaces of the equipment when the equipment is
brought indoors.

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Sufficient time must be allowed for the shipped equipment to gradually reach thermal equilibrium with
the indoor environment before you remove the shipping bag and energize the equipment. Follow these
guidelines to properly acclimate your equipment:
• Leave the system in the shipping bag. If the installation or staging environment allows it, leave the
product in the full package to minimize condensation on or within the equipment.
• Allow the packaged product to acclimate for 24 hours.1 If there are visible signs of condensation (either
external or internal to the product) after 24 hours, acclimate the system without the shipping bag for an
additional 12 - 24 hours or until no visible condensation remains.
• Acclimate the product away from perforated tiles or other direct sources of forced air convection to
minimize excessive condensation on or within the equipment.
1 Unless otherwise stated by product-specific installation instructions.
Note: Condensation is a normal occurrence, especially when you ship equipment in cold-weather
climates. All IBM® products are tested and verified to withstand condensation that is produced under
these circumstances. When sufficient time is provided to allow the hardware to gradually acclimate to the
indoor environment, there should be no issues with long-term reliability of the product.

Library Layout and Location requirements

Information for planning the installation and layout of your library, including various specifications for
optimal performance.
For tabletop installation - Tabletop installations (one Base Module) require no additional hardware.
For rackmount installation - If possible, install the Base Module in the middle of the rack to provide space
for the allowed three Expansion Modules above it and three Expansion Modules below it. See “Structure
and supported library configurations” on page 2 for details.

Security
The equipment must be located so that access to the equipment can be controlled and monitored.
Consider all of these recommended security measures when you’re determining where to locate your tape
library.
Library location
You’re responsible for the security of this library, the cartridges that are contained within the library,
and shelf-resident cartridges. To prevent unauthorized access to data, IBM recommends locating the
library and all shelf-resident cartridges in an area where access is controlled.
Onsite security measures
You’re also responsible for evaluating, selecting, and implementing security features, administrative
procedures, and appropriate controls in application systems and communication facilities.
Security Note: Customer data on LTO Tape cartridges is not accessible over the library network
interface. The library network interface is only used for library status and control. Data from Tape
cartridges is transmitted to the host through an independent SAS or FC interface. If there are security
concerns with library control and status data, the user can install the library on a private, rather than a
public network.
Data security
Data security is accomplished through the Management GUI. See “Locating Management functions”
on page 79.

Location requirements
Choose a location that meets the criteria in Table 22 on page 34.

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Table 22. Location requirements

Criteria Definition
Rack requirements Standard 19-inch rack (minimum depth of 1 meter) with an appropriate # of
Us (Rack Units) of clearance for the planned module quantity (See Table 23
on page 34 for details.)

Older Racks (Dell PN: 0TJH9F: IBM PN: 00VJ949 )

Minimum Rack Post Spacing: 688.34 mm (27.1 In.)
Maximum Rack Post Spacing: 904.24 mm (35.6 In.)

Newer Racks (Dell PN: 0JY6FK IBM PN: 02YA102 )

Minimum Rack Post Spacing: 594.36 mm (23.4 In.)
Maximum Rack Post Spacing: 871.22 mm (34.3 in In.)

Rack space requirements 3U for the Base Module and 3U for each Expansion Module
Power source • AC Power Voltage: 100 - 240 VAC
• Line Frequency: 50 - 60 Hz
• Library is located near AC outlet.
The AC power cord must be always easily accessible.
Air quality • Place the library in an area with minimal sources of particulate
contamination.
• Avoid areas near frequently used doors and walkways, stacks of supplies
that collect dust, printers, and smoke-filled rooms.
• Excessive dust and debris can damage tapes and tape drive.

Technical specifications for this library can be referenced in the following tables.

Physical specifications
Table 23. Physical specifications
Characteristic Product alone Packaged
Height 133 mm (5.23 in) 330 mm
Width 480 mm (18.89 in)1 635 mm
Depth 880 mm (34.6 in)2 1168 mm
Weight Base module: 20 Kg Base module: 25 Kg
Expansion module: 13 Kg Expansion module: 19 Kg

1Includes front covering of rack rails, allowing for magazine opening clearance.
2From the front of the bezel to the back of the fan on an inserted drive sled.

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Figure 22. Front bezel height

Figure 23. Depth from front of the bezel to back of the fan on an inserted drive sled

Electrical specifications for one module (base or expansion)

Table 24. Electrical specifications for one module (base or expansion)
Characteristic Specification
Maximum current 3.7 A
Voltage 100 - 240 V 50/60 Hz
Maximum power consumption 370 W

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Chapter 2. Planning 37
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Acoustical specifications
Table 25. Acoustical specifications
Parameter Measurement
Idling acoustical noise sound power level LwAD in Bels 6.6
(1 Bel = 10 dB)
Maximum acoustical noise sound power level LwAD in 6.8
Bels (1 Bel = 10 dB)

Power cords
Electrical and safety information, and feature codes for purchasing power cords.

To avoid electrical shock, a power cord with a grounded attachment plug is provided.
Use only properly grounded outlets.
Table 26 on page 38 lists the power cord part number, feature code, the country, or
region where the power cord is used, and the plug's standard reference. The last column
in the table contains an index number that you can match to a specific receptacle type in
Figure 24 on page 43.
All power cords use an appliance coupler that complies with the International
Electrotechnical Commission (IEC) Standard 320, Sheet C13.
If the power cord that you receive does not match your receptacle, contact your local
dealer.
Power cords that are used in the United States and Canada are listed by Underwriter's
Laboratories (UL), are certified by the Canadian Standards Association (CSA), and
comply with the plug standards of the National Electrical Manufacturers Association
(NEMA). For other worldwide geographies, plug standards are listed in Table 26 on page
38.

Table 26. Power cords

Description, Feature Plug Standard Country or Region Index Number in Figure 24
Code (FC), and Part Reference on page 43
Number (P/N)
US/Canada NEMA 5-15P Aruba, Bahamas, Barbados, 1
Bermuda, Bolivia, Brazil,
• 2.8 m, 125 V
Canada, Cayman Islands,
• FC 9800 Colombia, Costa Rica,
• P/N 95P2344 Curacao, Dominican
Republic, Ecuador, El
Salvador, Guatemala,
Guyana, Haiti, Honduras,
Jamaica, Japan, Liberia,
Mexico, Netherlands
Antilles, Nicaragua, Panama,
Peru, Philippines, Saudi
Arabia, South Korea,
Suriname, Taiwan, Trinidad
Tobago, Venezuela, US

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Table 26. Power cords (continued)

Description, Feature Plug Standard Country or Region Index Number in Figure 24
Code (FC), and Part Reference on page 43
Number (P/N)
Chicago NEMA 5-15P Chicago, U.S.A. 1
• 1.8 m, 125 V
• FC 9986
• P/N 39M5080

US/Canada NEMA 6-15P Aruba, Bahamas, Barbados, 2

Bermuda, Bolivia, Brazil,
• 2.8 m, 250 V
Canada, Cayman Islands,
• FC 9833 Costa Rica, Curacao,
• P/N 95P2353 Dominican Republic,
Ecuador, El Salvador,
Guatemala, Guyana, Haiti,
Honduras, Jamaica, Japan,
Liberia, Netherlands
Antilles, Nicaragua, Panama,
Peru, Philippines, Suriname,
Taiwan, Thailand, Trinidad
Tobago, Venezuela, US
Australia AS 3112 Australia, China, Colombia, 3
New Zealand, Papua New
• 2.8 m, 250 V NZS 198
Guinea, Paraguay, Uruguay,
• FC 9831 Western Samoa
• P/N 95P2352

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Table 26. Power cords (continued)

Description, Feature Plug Standard Country or Region Index Number in Figure 24
Code (FC), and Part Reference on page 43
Number (P/N)
France, Germany CEE 7 - VII Afghanistan, Algeria, 4
Andorra, Angola, Aruba,
• 2.8 m, 250 V
Austria, Belgium, Benin,
• FC 9820 Brazil, Bulgaria, Burkina
• P/N 95P2345 Faso, Burundi, Cameroon,
Central African Republic,
Chad, Congo-Brazzaville,
Curacao, Czech Republic,
Democractic Republic of
Congo, Denmark, Egypt,
Finland, France, French
Guiana, Germany, Greece,
Guinea, Hungary, Iceland,
Indonesia, Iran, Ivory Coast,
Jordan, Kenya, Korea,
Lebanon, Luxembourg,
Macau, Malagasy, Mali,
Martinique, Mauritania,
Mauritius, Monaco, Morocco,
Mozambique, Netherlands,
Netherlands Antilles, New
Caledonia, Niger, Norway,
Poland, Portugal, Romania,
Russia, Saudi Arabia,
Senegal, Spain, Sweden,
Sudan, Syria, Togo, Tunisia,
Turkey, Yugoslavia, Zaire,
Zimbabwe, Vietnam
Denmark DK2-5A Denmark 5
• 2.8 m, 250 V
• FC 9821
• P/N 95P2346

South Africa SABS 164 Bangladesh, Burma, 6

Pakistan, South Africa, Sri
• 2.8 m, 250 V
Lanka
• FC 9829
• P/N 95P2350

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Table 26. Power cords (continued)

Description, Feature Plug Standard Country or Region Index Number in Figure 24
Code (FC), and Part Reference on page 43
Number (P/N)
United Kingdom BS 1363 Antigua, Bahrain, Bermuda, 7
Brunei, Channel Islands,
• 2.8 m, 250 V
China (Hong Kong S.A.R.),
• FC 9825 Cyprus, Fiji, Ghana, Guyana,
• P/N 95P2347 India, Iraq, Ireland,
Jordan, Kenya, Kuwait,
Malaysia, Malawi, Malta,
Nepal, Nigeria, Oman,
Polynesia, Qatar, Sierra
Leone, Singapore, Tanzania,
Uganda, UK, United Arab
Emirate (Dubai), Yemen,
Zambia
Switzerland SEV S/N 416534 Liechtenstein, Switzerland 8
• 2.8 m, 250 V
• FC 9828
• P/N 95P2349

Italy CEI 23- 16 Chile, Ethiopia, Italy, Libya, 9

Somalia
• 2.8 m, 250 V
• FC 9830
• P/N 95P2351

Israel S11-32-1971 Israel 10

• 2.8 m, 250 V
• FC 9827
• P/N 95P2348

Argentina IEC 83-A5 Argentina, Brazil, Colombia, 11

Paraguay, Trinidad Tobago,
• 2.8 m, 250 V
Uruguay
• FC 9834
• P/N 95P2354

China CCEE People's Republic of China 12

• 2.8 m, 250 V
• FC 9840
• P/N 95P2355

Taiwan LV* CNS 10917-3 Taiwan 13

• 2.8 m, 125 V
• FC 9835
• P/N 23R3263

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Table 26. Power cords (continued)

Description, Feature Plug Standard Country or Region Index Number in Figure 24
Code (FC), and Part Reference on page 43
Number (P/N)
Taiwan HV** CNS 10917-3 Taiwan 14
• 2.8 m, 250 V
• FC 9841
• P/N 23R6120

Japan LV* JIS C8303, C8306 Japan 15

• 2.8 m, 125 V
• FC 9842
• P/N 23R6121

Japan HV** JIS C8303, C8306 Japan 16

• 2.8 m, 250 V
• FC 9843
• P/N 39M5186

Korea HV** KS C8305, K60884-1 Korea 17

• 2.8 m, 250 V
• FC 9844
• P/N 23R6123

India HV** IS 6538 India 18

• 2.8 m, 250 V
• FC 9845
• P/N 23R6124

Brazil LV* InMetro NBR 6147 Brazil 19

• 2.8 m, 125 V
• FC 9846
• P/N 39M5233

Brazil HV** InMetro NBR 14136 Brazil 20

• 2.8 m, 250 V
• FC 9847
• P/N 23R6126

Rack PDU
• FC 9848
• P/N 23R6328

* Low Voltage
** High Voltage

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Figure 24 on page 43 shows the plugs that are used by the power cords in Table 26 on page 38. Match
the index number that is beside each plug to the index number in the table.

Figure 24. Types of receptacles

Network requirements
The library supports an independent customer network.
It is the customer’s responsibility to provide the proper length Ethernet cable for this connectivity.
The base module controller card has two Ethernet ports, which offer primary and redundant customer
network connectivity. See “Rear panel” on page 6.
These connections allow remote viewing and management of the library with the Management GUI.
Note: Have your network settings handy to use for entering on the Operator Panel. Your network settings
can also be stored as hardcopy on Appendix D, “Library Configuration Forms,” on page 189.
The secondary Ethernet port might be used for service. Three models are available for connection:
• No Ethernet port - Service personnel can connect a laptop to the customer network to use the
Management GUI.
• Dedicated secondary Ethernet port - The secondary network port that is dedicated only for service
personnel to connect a laptop directly to the library.
• Secondary Ethernet port - The secondary network port can be disconnected and service personnel can
use it to connect a laptop directly to the library.

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IP range selection
For internal communication between modules, the tape library uses an Ethernet connection with an
internal IP address range. To prevent any conflict between the internal IP address range and the external
IP addresses, you must select the internal IP range. Choosing the Internal IP address range, and also
entering the external IP address information is part of the initial setup of the library.

Supported browsers
IBM supports higher versions of the browsers if the vendors don’t remove or disable functions that the
product relies upon. For browser levels higher than the versions that are certified with the product,
customer support accepts usage-related and defect-related service requests. As with operating system
and virtualization environments, if IBM support can’t re-create the issue in the lab, the client might be
asked to re-create the problem on a certified browser version to determine whether a product defect
exists. Defects aren’t accepted for cosmetic differences between browsers or browser versions that
don’t affect the functional behavior of the product. If a problem is identified in the product, defects
are accepted. If a problem is identified with the browser, IBM might investigate potential solutions or
workarounds that the client can implement until a permanent solution becomes available.

Supported interfaces
This tape library supports the Gigabit Ethernet interface in either auto negotiation or fixed modes of
10 Mbps, 100 Mbps, and 1 Gbps by using half or full duplex. The library supports the following TCP/IP
protocols:
IPv4 and IPv6 support
This tape library supports Internet Protocol (IP) addresses in both IPv4 and IPv6 format. Both the
integrated management console (IMC) and the management GUI allow the definition of IPv4 and IPv6
addresses. The key proxy determines the IP version that is used and presents the correct IP address
and parameters to the IP Stack.
Simple Network Management Protocol (SNMP)
SNMP traps are supported for drive and library events. SNMP management query functions are
supported by using a standard Management Information Block (MIB).
Hyper Text Transfer Protocol (HTTP)
An embedded web server provides a management GUI for library management and query capabilities.
Secure Socket Layer (SSL)
The tape library supports SSL, a protocol for transmitting private documents through the internet.
Key Management Interoperability Protocol (KMIP)
Used for communicating with the IBM® Security Lifecycle Key Manager and other security key
management software.
Simple Mail Transfer Protocol (SMTP)
The tape library supports SMTP for sending email alerts.
Network Time Protocol (NTP)
The tape library supports NTP for external time-and-date synchronization.
Lightweight Directory Access Protocol (LDAP)
The tape library supports LDAP for centralized authentication.
Domain Name System (DNS)
The tape library supports DNS for flexible IP addressing.
Dynamic Host Configuration Protocol (DHCP)
The library supports DHCP for automatically providing an Internet Protocol (IP) host with its IP
address and other related configuration information, such as the subnet mask and default gateway.

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HBA requirements
The library requires attachment to supported SAS or FC HBAs.
The library requires attachment to supported SAS or FC HBAs. See “Host connectivity” on page 27.

Static Sensitive
Risk of damage to devices
• A discharge of static electricity damages static-sensitive
devices or micro circuitry.
• Proper packaging and grounding techniques are necessary
precautions to prevent damage.

Follow these general guidelines.

• Check with a system administrator before the host computer is powered off.
• For a SAS library, confirm availability or install a SAS HBA that supports multiple LUNs.
• For a direct-attach Fibre Channel library, confirm availability of installation of an FC HBA.
• For connection of a Fibre Channel library through a compatible switch, verify that sufficient ports are
available.

Persistent binding to ensure SCSI ID assignment

When a server is booted, devices are discovered and assigned SCSI target and LUN IDs. It is possible
for these SCSI assignments to change between boots. Some operating systems do not guarantee that
devices are always allocated the same SCSI target ID after rebooting. Also, some software depends on
this association, so you do not want it to change. The issue of SCSI ID assignment is addressed by
persistent binding.

Optional features
Refer to Table 27 on page 45 for features that are available for the tape library. To order extra features,
contact your IBM sales representative or Business Partner.

Table 27. Optional features

Feature Code Description
1411 Fibre wrap tool
1412 SAS wrap tool
1413 Mini SAS-HD tape Drive Support
1682 Path Failover
1899 First Power Supply
1900 Extra Power Supply
7002 Rack Mount Kit
8106 Right Side Magazine
8109 Left Side Magazine
5500 Mini-SAS/Mini-SAS 4x Interposer
Enables attachment of a single tape drive to a host with HD applications (from HD HBA with
SFF-8644 to Drive with SFF-8088 connector).

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Table 27. Optional features (continued)

Feature Code Description
5502 2 m Mini-SAS/Mini-SAS 1x Cable
Enables attachment of a single tape drive to a host with HD applications (from HD HBA with
SFF-8088 to tape drive (LTO-4 - LTO-8) with SFF-8088 connector).

5507 4 m Mini-SAS HD/Mini-SAS 1x Cable

Enables attachment of a single tape drive to a host with HD applications (from HD HBA with
SFF-8644 to drive (LTO-4 - LTO-8) with SFF-8088 connector. From tape drive (LTO-9) with
SFF-8644 to HBA with SF-8088).

5509 3 m Mini-SAS HD/Mini-SAS 2x Cable

Enables attachment of one or two tape drives to a host with HD applications (from HD HBA
with SFF-8644 to drives (LTO-4 - LTO-8) with SFF-8088 connectors. From tape drive (LTO-9)
with SFF-8644 to HBA with SF-8088).). This cable fans out to enable connection of two
devices to one HBA port.

5900 Encryption Configuration

AGK1 10 m OM3 fiber Cable (LC)
AGK2 25 m OM3 fiber Cable (LC)
AGKB 3 m Mini-SAS HD/Mini-SAS HD 1X Cable
(from HBA with SFF-8644 to tape drive (LTO-9) with SFF-8644)

AGKC 3 m Mini-SAS HD/Mini-SAS HD 2X Cable

This cable fans out to enable connection of two devices to one HBA port.
(from HBA with SFF-8644 to tape drive (LTO-9) with SFF-8644)

AGKD 1.5 m Mini-SAS HD/Mini-SAS HD 1X Cable

(from HBA with SFF-8644 to tape drive (LTO-9) with SFF-8644)

AGKF LTO 6 HH Fibre Channel Drive (Type: LTO Ultrium 6-H)

AGKG LTO 6 HH SAS Drive (Type: LTO Ultrium 6-H)
AGKH LTO 6 FH Fibre Channel Drive (Type: LTO Ultrium 6)
AGKJ LTO 7 HH Fibre Channel Drive (Type: LTO Ultrium 7-H Fibre Channel)
AGKK LTO 7 HH SAS Drive (Type: LTO Ultrium 7-H SAS)
AGKL LTO 7 FH Fibre Channel Drive (Type: LTO Ultrium 7)
AGKM LTO 8 HH Fibre Channel Drive (Type: LTO Ultrium 8-H Fibre Channel)
AGKN LTO 8 HH SAS Drive (Type: LTO Ultrium 8-H SAS)
AGKP LTO 8 FH Fibre Channel Drive (Type: LTO Ultrium 8)
AGLA LTO 9 HH Fibre Channel Drive (Type: LTO Ultrium 9-H Fibre Channel)
AGLB LTO 9 HH SAS Drive (Type: LTO Ultrium 9-H SAS)
AGLC LTO 9 FH Fibre Channel Drive (Type: LTO Ultrium 9 Fibre Channel)
AGLD LTO 9 FH SAS Drive (Type: LTO Ultrium 9 SAS)
8002 Cleaning Cartridge L1 UCC

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Table 27. Optional features (continued)

Feature Code Description
8905 Ultrium 9 Data Cartridges (5-pack)
8806 LTO 8 Data Cartridges (5-pack)
5521 LTO M8 Data Cartridges (20-pack)
8706 LTO 7 Data Cartridges (5-pack)
8605 LTO 6 Data Cartridges (5-pack)
9800 - 9847 Power cords
9848 Rack Power Distribution Unit (PDU) power cord

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Chapter 3. Installing
Use this section to follow the procedures to install and configure your library.

Table 28. Installation Precautions

Product Weight
Caution: The weight of this part or unit is between 18.1 and
33.6 kg (40 and 74 lb). It takes two persons to safely lift this
part or unit. (C009)
Caution: The weight of this part or unit is between 33.6 and
46.3 kg (74 and 102 lb). It takes three persons to safely lift this
part or unit. (C010)
Risk of personal injury
Before a module is lifted or moved
• Observe local health and safety requirements and guidelines
for manual material handling.
• Remove all tapes to reduce the weight and to prevent
cartridges from falling into the robotics path and damaging
the library.
• Remove all tape drives to reduce the weight.
• Obtain adequate assistance to lift and stabilize the module
during installation or removal.
Risk of damage to devices
When a module is placed into or the module is removed from a
rack
• Extend the rack’s leveling jacks to the floor.
• Ensure that the full weight of the rack rests on the leveling
jacks.
• Install stabilizing feet on the rack.
• Extend only one rack component at a time.

• Do not expose the library to moisture.

• Do not place a module on either the ends or sides as this
action might cause damage.

Complete these procedures to install your library hardware.

1. “Unpacking the Base Module and Expansion Modules” on page 49
2. “Identifying Library Module components” on page 50.
3. “Preparing top and bottom modules” on page 53.
4. “Installing modules in a rack” on page 56.
5. “Installing a tabletop module” on page 50.
6. “Aligning and connecting modules” on page 60
7. “Installing a tape drive” on page 63.
8. “Connecting cables” on page 64.
9. “Powering on the library” on page 66

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Complete these procedures to configure your library.

1. “The Initial setup process” on page 67
2. “Initial configuration and customization” on page 68
3. “Labeling and loading tape cartridges” on page 69
4. “Verifying the installation” on page 71
5. “Advanced library configuration” on page 71
6. “Verifying the host connection” on page 73

Unpacking the Base Module and Expansion Modules

Procedure for safely unpacking the Base and Expansion Modules.

About this task

Before any modules are unpacked, clear a work surface near the targeted rack or table for installation.
Attention: If the temperature in the room where the library operates varies by 15° C (30° F) from
where the module was stored, allow it to acclimate for at least 12 hours before it is unpacked.
Unpacking a Base Module or Expansion Module

Procedure
1. Before a module is opened or removed from the box, inspect the container for shipping damage.
2. If you notice any damage, report it to the shipping company immediately.
3. Remove the module from the box.
Important: Lift the module out of the box by the long sides, not by the display.

Figure 25. Removing the module from the box

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4. Check that all components for assembling the module are in the box. See “Identifying Library Module
components” on page 50.

Figure 26. The module after removal from the box

Attention: Do not place a module on either the ends or sides as this action can damage the
module.

Identifying Library Module components

Use the packing slip that is included with your module to identify the module components.
The TS4300 model 3555 is not shipped with a rack mount kit (IBM FC: 7002) and/or power cord (IBM FC:
9800-9848) unless it is ordered.
1. Locate one or more packing slips for your module.
2. Verify that you received each item that is listed on the packing slips.
Note: Order the power cord that matches the electrical requirements of the country or area. Power cord
FC 9848 must be ordered with the rack mount kit if a rack-based power supply is used.
For SAS libraries, you must provide SAS cabling with the correct configuration for your HBA. For Fibre
Channel libraries, you must provide one Fibre Channel cable for each tape drive. See “Optional features”
on page 45.

Installing a tabletop module

Installation of a one module library (Base Module only) can be completed without special hardware.

Before you begin

When unpacking a tabletop module, confirm that you received the following components:
1. Base Module
2. Power cord (IBM FC: 9800-9848 are not a part of the shipment unless ordered. For more information
see, “Optional features” on page 45.)
3. Feet kit

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About this task

This procedure is meant to help the user in installing table feet to the module.
Important: Do not add feet to a rack-mounted module.

Procedure
1. Remove the Base Module from the box.
2. Put the packing foam which came with the shipment on the table.
3. Place the module top side down over the packing foam on the table.
4. Add feet to the base of the module. See Figure 27 on page 51.

Attention: Ensure that the table feet does not cover any air holes at the base of the module.

Figure 27. Table feet

5. Place the module at the required location, with top side up. Ensure that it is level.
6. Open the cover and remove the foam packing from inside the enclosure. See “Removing inner foam
from base module” on page 51.
7. Replace the cover.
8. Plug in the power cord and the connecting cables.

Removing inner foam from base module

There is a foam packing placed inside each base module to protect the accessor from damage while
shipping. When installing the modules, this foam packing must be removed.

About this task

Remember: The foam packing is only available inside a base module.
Follow these instructions to remove foam packing from a module.

Procedure
1. Unlatch the top of the module by using your fingers or a small tool, one on each side of the lid, and
press inward. When the lid opens, remove it by pulling it forward. See Figure 28 on page 52.

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Figure 28. Unlatching the top of the module

Figure 29. Removing the top of the module

2. Remove the foam packing from the inside of the module.

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Figure 30. The module is opened to show the foam packing.

3. After the packing is removed, the internal components are shown.

Figure 31. The foam packing is removed, and the internal components are shown - Base Module.
4. Install the top cover if you do not plan to add modules above this module.
5. Save the packaging materials for future use.
6. If you are adding extra modules, go to “Preparing top and bottom modules” on page 53.

Preparing top and bottom modules

Use these steps to prepare the top and bottom modules for installation.
Skip this step if you are installing a Base Module only without an Expansion Module.

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The Base Module has a removable top and bottom covers.

Installing Expansion Modules above the Base Module

If you are installing one or more Expansion Modules above the Base Module, move the top cover from the
Base Module to the Expansion Module that is installed at the top of the library.
To move the library top cover plate from the Base Module to an Expansion Module
1. Remove the library top cover plate from the Base Module. See Step 5 in “Unpacking the Base Module
and Expansion Modules” on page 49.
2. Install the top cover on the Expansion Module that is installed on the top of the library.
a. Place the Expansion Module on a work table.
b. With the front of the top cover raised approximately 12 cm, engage the rear of the cover at the
Expansion Module pivot point at the back of the opening.
c. Lower the front of the top cover until the latches engage on both sides.

Figure 32. Lowering the front of the top cover

Installing Expansion Modules below the Base Module

If you are installing one or more Expansion Modules below the Base Module, move the bottom cover from
the Base Module to the Expansion Module that is installed at the bottom of the library
To move the library bottom cover plate from the Base Module to an Expansion Module
1. Remove the library bottom cover plate from the Base Module.
a. Place the Base Module on a work table.
b. Lift the unit front end by about 16 cm (use unit rear as a pivot edge).
c. Support the bottom cover with one hand. Insert a small flathead screwdriver or Torx screwdriver
into the hole and slide about 4 mm sidewards to the left to unlock the spring loaded lock. See
Figure 33 on page 55.
Important: Do NOT turn the module upside-down to complete this step.

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Figure 33. Unlocking the spring loaded lock

d. Lower the cover front end by about 10 cm ( 1 ) and pull gently forward ( 2 ) to disengage from the
pivot point at the unit center.

Figure 34. Removing the cover

2. Install the library bottom cover plate to an Expansion Module.
a. Place the Expansion Module on a work table.
b. Lift the unit front end by about 16 cm (use unit rear as a pivot edge).
c. Insert the bottom cover at the center
d. Lift the cover front edge until hard stop and it locks in at the unit front. The bottom cover fits only
one way.

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Figure 35. Lifting the cover and locking it

Installing modules in a rack

Rackmount installation procedure.

About this task

Modules are easy to install in racks that are compliant to the EIA 310A Standard, when at least 1 meter
deep. You need a #2 Phillips screwdriver for this process.
Note: Install modules from the bottom to the top. Refer to “Structure and supported library
configurations” on page 2 for the correct configuration of Base and Expansion Modules.
To locate the rail locations when multiple modules are installed.
1. Locate the bottom of the lowest full U where the lowest module is installed.
2. Continue identifying the locations for any additional module 3U higher.
To install the rails into the rack, starting from the lowest rack location.
a. Locate the four universal rack connectors, four Philips screws, and two rackmount rails (LH and
RH).
Note: The universal rack connectors have two sides, for round hole and square hole racks. The
square-hole side might be painted.

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Figure 36. Universal rack connector

b. On the inside of the racks, facing out, mount the connectors at the appropriate height to the right
and left rack posts. Mount them in the middle hole of the height unit (the middle of a height unit is
the hole between two wide and neighboring division bars) in both front and back. The four screw
holes must align with the holes on your rack. If they do not, the blocks are not in the correct
location. See Figure 37 on page 57 and Figure 38 on page 58.
Note: If the connectors are installed incorrectly, the screws on the connectors do not match the
holes on the frames. The circles in the graphics highlight the mismatch.

Figure 37. Incorrect connector locations

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Figure 38. Correct connector locations

c. Repeat step b on the right and left rack posts in the rear of the rack.
d. Mount the LH Rackmount rail to the connectors. See Figure 39 on page 58.
e. Repeat step d with the RH Rackmount Rail.

Figure 39. Mounting the rails to the connectors

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Figure 40. Side rails installed

3. Place the library at the front of the rack on the support angles of the rails and push it into the rack to
the back stop.

Figure 41. Sliding the library into the rack

4. If you are installing multiple modules, verify that this module is installed directly above or below its
adjacent module and is contained within the correct 3U volume. Remove the tape that is covering the
alignment pin lock/unlock lever on the rear of each module. The gap between modules must be less
than 4 mm.

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Figure 42. Library in the rack

Important: Each module must be on its own rails.

5. With a Phillips screwdriver, loosely screw the module to the front of the rack, one screw on each side.
See the circled areas in Figure 42 on page 60.
6. Align the module as needed. Then, tighten the screws on each side of the module. See “Aligning and
connecting modules” on page 60.
7. Repeat steps 2 - 6 to install the rest of the modules into the rack.

Aligning and connecting modules

Aligning the modules ensures that the accessor can move freely between the modules.

About this task

Skip this step if the library does not have Expansion Modules.
Aligning the modules ensures that the accessor can move freely between the modules. The library cannot
operate unless the alignment mechanisms of the upper modules are in the locked position, and the
alignment mechanism of the lowest module is unlocked.
1. From the front of the library, loosen the screws on each of the modules where they are attached to the
rails two full turns.
2. From the back of the library, starting with the bottom pair of modules, align each module with the
module below it. Repeat for each pair of modules. Refer to Figure 45 on page 62.
a. Move the alignment lever of the upper of the pair of modules to the locked or engaged position.
If you encounter resistance, adjust the position of the upper module so the pin in the alignment
mechanism moves into the mating hole in the lower module. If you still encounter resistance, check
to see if the rack rails are installed correctly. Check that the hole for the alignment pin is on the left
rail (looking from the front) toward the back of the rack. See 1 in Figure 43 on page 61.

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Figure 43. Hole for alignment pin

Note: If a blue alignment lever lock is attached to the rear of the module, slide it to the left, then
move the alignment lever. The lever lock has an internal spring, so hold it while the alignment lever
is moved, and it automatically springs back into place after the lever is moved. See Figure 44 on
page 61.

Figure 44. Alignment lever lock

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Figure 45. Alignment lever locked or engaged to lower module

Figure 46. Alignment lever unlocked or disengaged

3. Verify that the lowest module in the library has its alignment lever is in the unlocked or disengaged
position.

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Figure 47. Two modules in rack, seen from the rear

1 Locked
2 Unlocked
4. From the front of the library, tighten the Philips screws on each of the modules to secure the modules
to the rack.
5. From the back of the library, connect the modules of each pair to its adjacent module by using the
expansion interconnect cables ( 1 ) as shown in Figure 48 on page 63.
Note: The top module's top connector and the bottom module's bottom connector has nothing
plugged into them.

Figure 48. Connected modules

Installing a tape drive

Tape drives come already installed in the library modules.
Remember:
• Half-height tape drives can be installed in any drive bay in a module.

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• Full-height tape drives must be installed in the lowest two bays of a module. Installing a full-height drive
in the top two bays of a module is not supported.
For detailed instructions, see “Adding, removing, or replacing a tape drive” on page 150.

Connecting cables
Procedures to connect Fibre Channel, SAS, USB, and Ethernet cables.

About this task

Connecting Fibre Channel cables
1. Remove the FC port caps if necessary. Attach one end of the FC cable to port 0 on the tape drive.

Figure 49. Full-height FC dual port

Table 29. Full-height FC dual port

Number Description
1 FC port 0
2 FC port 1
3 Drive sled indicators (see Drive sled back panels)

Figure 50. Half-height FC single port

Table 30. Half-height FC single port

Number Description
1 FC port 0

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Table 30. Half-height FC single port (continued)

Number Description
2 Drive sled indicators (see Drive sled back panels)
2. Attach the other end of the FC cable to a switch or HBA.
3. Repeat the same process with port 1 if you have a dual port drive.
Connecting SAS cables
1. Attach the end of the SAS cable into the connector on the HBA. If you are using a SAS fanout/
Interposer cable, the end of the cable with only one connector must be plugged into the HBA.
2. Connect the drive end of the cable.
• If you are using a cable with a single connector on each end, attach the other end into the connector
on the tape drive.
• If you are using a SAS fanout/Interposer cable, attach one mini-SAS connector into the connector
on each tape drive. The unused ends of the SAS fanout/Interposer cable are single channel and not
suitable for use with disk arrays. Use the other ends to connect tape drives, or coil and secure them
to the rack to minimize stress on the connectors.

Figure 51. Full-height SAS dual port

Table 31. Full-height SAS dual port

Number Description
1 SAS port 0
2 SAS port 1
3 Drive sled indicators (see Drive sled back panels)

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Figure 52. Half-height SAS dual port

Table 32. Half-height SAS dual port

Number Description
1 SAS port 0
2 SAS port 1
3 Drive sled indicators (see Drive sled back panels)

Important: SAS signal rates require clean connections between the HBA and tape drive. Do not use
adapters or converters between the HBA and the tape drive. For reliable operation, use a SAS cable length
of maximum 6 meters for 6 Gbps or slower SAS speed. For 12 Gbps SAS speed, use a SAS cable length of
maximum 3 meters.
Connecting USB cables
Two USB ports are on the library, one in the front and one in the rear. USB connections are used by service
personnel for diagnostic and service procedures. Attach one end of the USB cable to your notebook or
other device and the other end to the front or rear USB port of the library.
Important: USB cable lengths of more than 3 meters are NOT supported for the front or rear USB ports.
Connecting Ethernet cables
To use the Management GUI, connect an Ethernet cable from the bottom Ethernet port on the Base
Module controller to your network. See “Rear panel” on page 6 for the location of the Ethernet ports.
Remember: Ethernet port A (bottom Ethernet port) is the primary port. The second Ethernet port, Port B,
is for redundancy.

Powering on the library

Steps to power on the library.

About this task

1. Plug the power cables into the power connectors on each module and into power outlets.
Notes:
• The library has dual redundant power supplies. To increase redundancy, plug each power cord into a
different AC power circuit.
• A power supply is required in expansion modules if drives are installed.
2. Power on the library by pressing Power on the Base Module just below the Operator Panel and hold
for 5 seconds. See “Front panel” on page 5 for the location of the Power button. When the library is
powered on, it
a. Inventories the tape cartridges in the magazines,

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b. Checks the firmware version on all modules,

c. Configures the tape drives.
d. Confirms the presence of the existing modules,
e. Searches for any new modules.
f. When the library is powered on for the first time, the Initial Setup starts. See “The Initial setup
process” on page 67.

The Initial setup process

When you turn on the library for the first time, the Initial Setup process starts automatically. Click Next to
start the process.
The initial setup process guides you through the most fundamental settings of the library. The process
includes setting the Internal IP range, setting library network configuration, configuring date and time,
and setting the administrator PIN. Once you set the IP range, you can skip the remaining items and
stop the process at any time. From there, you can start the setup wizard from the Management GUI to
complete more configuration items.

Notes on navigation and entering data into the Operator Panel

• The arrow keys on the front panel are used to select numeric and alphanumeric characters and
symbols. Capital and lowercase letters, numbers, and punctuation are available to use.
• The right button under the arrows is Enter, which is pressed before you enter text.
• The left button under the arrows is Back/Return, which is used to delete entries.
See Figure 58 on page 78.
When the library starts up for the first time, the initial setup automatically begins. See Figure 53 on page
67

Figure 53. Initial setup screen

1. Enter the IP address for your library. See “IP range selection” on page 44. This step cannot be skipped.

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Figure 54. IP address selection

2. Press Enter to unlock the Operator Panel.
Note: If you wait too long to make your selection, the unit auto calibrates. The auto calibration finishes
and returns you to the login screen.
3. When you are logged in, the initial configuration process begins with Network Settings.
4. Follow the prompts to set date and time, and administrator PIN.
5. When the initial setup is complete, the display returns to the Operator Panel main screen.
To check your configuration at any time, go to Configuration > Initial System Setup on the Operator
Panel. On the Management GUI, go to Setting > Library.

Initial configuration and customization

After the initial setup is completed by using the Operator Panel, an administrator can log on to the
Management GUI to complete the library configuration with the Initial Configuration Wizard.
Upon the first login with the user role administrator and password adm001, you must change your
password. Your new password must have these characteristics:
• 8 characters long
• At least one lowercase alphabet character
• At least one uppercase alphabet character
• At least one numeric character
• No more than two consecutive characters
The Initial Configuration Wizard guides you through basic configuration settings.

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The library has many features to customize it for your organization. Go to “Locating Management
functions” on page 79 to customize your library with these features.
• Enabling or disabling the I/O station.
• Naming the library with the Manage Logical Library function.
• Creating or managing Logical Libraries. See “Library sharing” on page 23 for more information.
• Selecting Random or Sequential Mode. See “Random and Sequential Logical Library modes” on page 26
for more information.
• Enabling and configuring SNMP network management.
• Setting up email event notification.
• Setting up encryption.
• Configuring the date and time.
• Enabling or disabling Library Auto Clean. See “Methods of cleaning drives” on page 86.

Labeling and loading tape cartridges

The library can power on without cartridges, but needs cartridges before it can complete data read and
write operations, or any tests or operations that transfer cartridges.
Bar code labels are highly recommended in production environments to improve inventory time in the
library and ease cartridge-handling processes outside the library. See “Bar code label” on page 205.

The I/O station

If the I/O station is enabled, you can use it to load cartridges into the library. Press the magazine button
for less than 3 seconds. When the button LED starts flashing fast, pull out the I/O station. The right
magazine will only pull out part way to reveal five slots.

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Figure 55. Open I/O station seen from the left

Bulk loading magazines

1. Unlock the magazine by pressing the magazine button for more than 3 seconds, wait for the button to
flash fast and then pull out the magazine.
a. From the Operator Panel or Management GUI, select the module and then select Open Magazine.
You can also press the release button on the front panel of the module to release the magazine.
b. Wait until the magazine is unlocked, and then pull out the magazine.
Note: Wait for the Operator Panel/Management GUI message to say the magazine is unlocked
before the magazine is pulled out.

Figure 56. Magazine pulled out

2. Load the tape cartridges into the magazine.

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Important: For libraries with serial numbers before 7800K0K, the slots of the lowest row of the
bottom module are inaccessible and can contain a 4-slot I/O station only, so do not load cartridges
into these slots.
3. Insert the magazine into the unit.
4. Push the magazine handle slowly until the magazine release latch snaps into place. The magazine
locks into place.
Important: Push the magazine fully into place until the latch snaps into place.
5. Repeat steps 1 - 3 for each of the other magazines.
See “Accessing cartridges” on page 87.

Verifying the installation

Verify that the library has the current firmware revision, and save the configuration settings. This action
can be helpful if the library requires service.
Verify that the library has the current firmware revision. The library firmware revision is displayed at
Library > Actions > Properties.
1. Verify library firmware and update if needed: Library > Actions > Update Library Firmware
2. Run Library Verify.
3. Save the configuration settings to a file on your computer from the Management GUI: Settings >
Library > Advanced > Save Configuration File.
Having a backup of the library configuration is helpful when the library is recovering from a
configuration error or needs service.

Advanced library configuration

To create and manage multiple logical libraries, utilize the advanced logical library function.

Overview
Overview of advanced features such as multipath architecture, multiple logical libraries, and multiple
control paths.

Multipath architecture
The multipath architecture feature of this tape library allows Open Systems applications to share the
robotics of the library. See “Library sharing” on page 23.
The library features storage area network (SAN) ready multipath architecture. This architecture allows
homogeneous or heterogeneous Open Systems applications to share the library's robotics without
middleware or a dedicated server (host) acting as a library manager. The SAN-ready multipath
architecture makes sharing possible by partitioning the library's storage slots and tape drives into logical
libraries. Servers can then run separate applications for each logical library. This partitioning capability
extends the potential centralization of storage that the SAN enables. Partitioning also provides investment
protection if your application does not support the mixing of drive generations and media in the same
logical library.
The multipath architecture of this library is designed to provide the capability to share the library robotics.
The sharing is accomplished first by partitioning the library into multiple logical libraries (up to the
number of drives installed). Then, each logical library is assigned its own separate and distinct drives,
storage slots, and control paths. Input/output (I/O) slots are shared on a first-come-first-serve basis.
This type of partitioning is designed to allow heterogeneous applications to share the library robotics
independent of each other. Cartridges under library control are not shared between logical libraries,
nor are they allowed to be moved between logical libraries. An example of heterogeneous sharing is a

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Microsoft Windows application that is using the drive and storage slots of one logical library, while a UNIX
application uses the drive and slots of another logical library. See “Mixed drives” on page 13.

Multiple logical libraries

A library can be partitioned into multiple logical libraries to enable simultaneous data backup and
restore tasks from different applications. For example, you can create multiple logical libraries so that
is processes
• Commands from Application 1 (about Department A) in Logical Library 1
• Commands from Application 2 (about Department B) in Logical Library 2
• Commands from Application 3 (about Department C) using Sequential Mode in Logical Library 3
In this configuration, the tape drives and cartridges of each logical library are dedicated to that library
and are not shared among other libraries and applications. Commands that are issued by the applications
travel to the library through unique control paths or sequential mode processing by the library. So, the
data processing for Department A is confined to the tape drives and cartridges of Logical Library 1.
Processing for Department B is confined to the tape drives and cartridges of Logical Library 2, and so
forth.
For applications that do not support mixed drive types and media within the same logical library,
partitioning the library into multiple logical libraries provides the capability to keep them separate. For
example, you can partition the following tape drives and their media into multiple and separate logical
libraries:
• LTO 8
• LTO 7
• LTO 6

Multiple control paths

With this tape library's multipath architecture, in addition to creating multiple logical libraries, you can
configure any logical library to have more than one control path. A control path is a logical path into the
library through which the library receives standard SCSI Medium Changer commands to control the
library operations.
Note: No SCSI Medium Changer is configured when the logical library is enabled as Sequential Mode
Multiple control paths reduce the possibility of a failure in one control path to cause the entire library
to become unavailable. Also, when you configure more control paths, more library-sharing configurations
and options are possible. Access to the library is on a first-come, first-served basis. Each control path for a
logical library can accept commands while the library is in use by another control path.
Multiple control paths for control path failover
This tape library offers an optional control path failover feature. See “Library sharing” on page 23 and
“Control path failover, Data path failover, and load balancing” on page 23.
Use of the control path failover feature further reduces the possibility of a failure in one control path to
cause the entire library to become unavailable.
The control path failover feature (feature code 1682) enables the host device driver to resend a command
to a different control path for the same logical library.

Library partitioning
Libraries that contain at least two drives can configure two logical libraries. It is possible to configure up
to 21 logical libraries in the library (up to the number of drives installed).

Partitioning of libraries
With full-height or half-height physical drives, physical numbering is bottom up for all drives.

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Important: A full-height drive can be installed in a module in the lower two slots only.

Configuration of a 1-logical library system

A one logical library system contains all drives present in any drive positions, and it contains all the slots.

Configuration of multiple logical libraries

A library with multiple logical libraries must have a drive for each logical library and at least five slots.
Drives can be in any location in the library. It is best to have drives that are located near the slots that are
assigned to the same logical library to minimize accessor movement and maximize performance.

SCSI element-addressing
A logical library assigns SCSI element addresses to drives, storage slots, I/O slots, and the accessor. For
each element type (drive, storage, I/O), the SCSI element address can be viewed on the Management
GUI.
While SCSI addressing follows the same method as physical location-numbering, this action depends on
the Advanced Logical Library configuration.
Drive numbering is from bottom to top. Storage slot-numbering is from left magazine (front to back,
bottom to top) to right magazine (back to front, bottom to top). IO slot-numbering is from bottom to top.
Accessor is single number.
Note: When the number of drives in your library are reduced, update the logical library configuration. This
action removes all event notifications that indicate a drive is missing.
Updating the logical library configuration might change the SCSI element addressing.

Verifying the host connection

Procedure to verify the connection between the host computer and the library.

About this task

To verify the connections between the host computer and the library
1. Install the application software and drivers that are compatible with the library. Backup software
packages might require extra software or licensing to communicate with the robotics.
2. Verify the connection between the library and the host by using the host server’s operating system
utilities. Or, use the IBM Tape Diagnostic Tool (ITDT) to verify the communication between library and
host. See “IBM Tape Diagnostic tool (ITDT)” on page 112.
See “Host connectivity” on page 27 for compatible servers and software.

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Chapter 4. Managing
Four user roles are described, and each user role has its specific functions.
• Administrator - This role provides access to the administrator functions on the Management GUI. There
is a default administrator password adm001 for the first login. The administrator password can be
changed on the Local Users page.
• Monitor - This role allows access to library status information and does not allow access to
configuration, maintenance, or operation features. Setting a monitor password restricts access to status
information to only those users who know the monitor password. Passwords for the Monitor role can be
set or changed by the administrator.
• Superuser - This role has same access rights as the Administrator role, except the ability to access the
Local Users and Remote Authentication (LDAP Authentication and Kerberos Authentication) pages.
In addition, it is possible to do cartridge moves and open magazines and I/O Stations. Passwords for the
Superuser role can be set or changed by the administrator.
• Service - This role provides access to the service functions on the Management GUI. Passwords for the
Service role can be set or changed by the administrator.
Notes:
• Monitor, Superuser, and Service user IDs must be enabled by the library administrator. These accounts
are disabled by default.
• For a complete description of the menu items available to each user role, see Appendix E, “Management
GUI functions and roles ,” on page 194.

Tape Media warranty information

IBM provides a limited lifetime warranty for IBM 3592 and IBM LTO Tape media products.
Refer to the following web pages 3592 Tape Cartridge or IBM LTO Ultrium Tape Cartridge.

For warranty support in the Americas email ibmmedia@us.ibm.com and for warranty support in Asia/
Pacific or Europe/Middle East/Africa contact an IBM Media Authorized Distributor:

North America:
Accutech: https://www.accutechdata.com
Dexxxon Digital Storage: https://www.digitalstorage.com

Asia/Pacific:
E-Globaledge: https://www.e-globaledge.com/en/products/storage/tapestorage/

Europe/Middle East/Africa:
Dexxon Groupe: https://plus.dexxon.eu/index.php/fr
Sinus: https://www.sinus-germany.com
Wellow Business Services: https://www.wellow.co.uk

Cartridge quality and maintenance

Cartridge quality and maintenance.
The IBM tape cartridge provides high performance and reliability with IBM magnetic tape cartridge drives
when the cartridge is properly handled and stored. Repeated handling or inadvertent mishandling can
damage the physical parts of the cartridge and make it unusable.

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The magnetic tape inside the cartridge is made of highly durable materials. However, the tape wears after
repeated cycles in the tape system. Eventually, such wear can cause an increase in tape errors.
Track the error data available by monitoring both the cartridge and your tape system performance. By
monitoring error data, you can identify and replace cartridges that are no longer acceptable for continued
use.
Proper maintenance of your cartridge helps to keep IBM magnetic tape cartridge systems operate in a
reliable and efficient manner.
Attention: Do not degauss a cartridge tape. Degaussing the tape erases the servo tracks and make
the cartridge unusable. An attached host can be used to run a Data Security Erase if the data on
the tape must be physically erased. This action physically overwrites the data on the tape without
damaging the servo tracks.

The Management GUI

With the Management graphical user interface (GUI), you can monitor, configure, and operate most library
functions from a web browser.
When possible, use the Management GUI as the primary library interface. The web interface provides
access to more features, includes online help, and is intuitive to use.
Before the Management GUI can be used, you need to log in and configure the library network settings
with the Operator Panel. This action can be done during Initial Setup. See “The Initial setup process” on
page 67.

Logging in with the Management GUI

1. Open a supported web browser and enter the IP address of the library in the browser’s address bar.
2. Type in the username (administrator or other administrator-created user) and the password. Click
Login.
Note: For initial login, type administrator and the password adm001. You must change the
password after the initial login. Your new password must have these characteristics:
• 8 characters long
• At least one lowercase alphabet character
• At least one uppercase alphabet character
• At least one numeric character
• No more than two consecutive characters
Note: Only one person (on Operator Panel or Management GUI) can be logged in to the library at a time. If
another person is already logged in when you try to log in, a dialog box appears asking if you want to log
off the other user.

The Library main screen on the Management GUI

The library main screen is organized into the following regions:

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Figure 57. Management GUI main screen

Table 33. Main screen elements

Element
1 Home icon > Current Navigation
2 Actions > dependent on current navigation
3 User logged in
4 Help
5 Navigation Dock
6 Overview - dependent on current navigation
7 Physical Capacity
8 Status Bar
9 Drive Activity - navigate to Drive page for more details
10 Library Status

Tips:
1. For specific management function navigation, see “Locating Management functions” on page 79.
2. For additional information, see online help pages in the Management GUI. The help pages are updated
with firmware updates and often contain up-to-date technical details that might not be contained in

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this document. To access Management GUI help, click ? on the right side of the Management GUI top
banner.
3. For information about user role permissions, see Appendix E, “Management GUI functions and roles ,”
on page 194.

Navigation Dock
Table 34. Navigation Dock
Navigation Dock Icons Element Extra menus
Library • Dashboard
• Modules and Magazines
• Logical Libraries
• Events

Drive Drives and Ports

Cartridges Cartridges and Slots

Access • Local Users

• Local Password Policies
• LDAP Authentication
• Kerberos Authentication

Settings • Library
• Network
• Notifications
• Security

Status icons
Status icons indicate the following conditions.

Table 35. Status icons

Icon Description
The green OK icon indicates that the library is fully operational and that no
user interaction is needed.

The yellow exclamation point Warning icon indicates that user attention is
necessary, but that the device can still finish most operations.

The red X Error icon indicates that user intervention is needed and that
the device can’t finish some operations.

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The Operator Panel

With the Operator Panel, you can monitor, configure, and operate library functions from the library front
panel.
The Operator Panel has a Power button, an LCD display, six navigation buttons, and five LEDs. To use the
Operator Panel, you must use the six navigation buttons (up/down, left/right, Enter, Back). The Operator
Panel is not a touchscreen. See “Front panel” on page 5 for the location of the navigation buttons.

Operator Panel screens

Figure 58. Operator Panel main screen

Operator Panel main screen layout

• Left Pane - Displays the library status (firmware revision, number of modules, number of slots, number
of drives, number of errors, number of warnings.
• Center Pane - Provides access to operate, configure, and log out of the library and to view more status
information (Operation, Configuration, Maintenance, Status).
• Bottom Pane - Displays more status information (library status, time/date, IPv4, or IPv6 address). The
status pane displays one status information for 10 seconds and then switches to the next status item.

Table 36. Operator Panel menu tree

Operation Configuration Maintenance Status Logout

Move Cartridge Initial System Setup Library Tests Network Settings Logout
from Drive Date & Time View Events Library
to Home Slot Network Settings Drive Service Logs Drive
Move Cartridge User Accounts Download
Reset Library Logs
Download
Drive Firmware
Upgrade
Library Firmware
Upgrade
LCD Adjustment

The Operator Panel provides a subset of menu items that are compared to the full capability of the
Management GUI. For the operations that are available on the Operator Panel, see “Locating Management
functions” on page 79.

Accessing the library with the Operator Panel

The Operator Panel can be accessed in two ways, with a PIN or without one.
1. If the Operator Panel screen saver is on, press Enter.
2. If no PIN is configured, press Enter.

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3. If a PIN is configured, enter the PIN, then select Login and press Enter.

Status icons

Figure 59. Front panel LEDs

Table 37. Front panel LEDs

LEDs Color Descriptions
Ready Green Steady when power is on, flashing with tape
Ready drive or library robotic activity.
Unit Identification (UID) Blue when The UID LEDs are controlled by the user
activated through the Library>Actions>Turn Identifier
Light On or Off GUI function. The UIDs on
the Operator Panel and base module back
panel are activated and deactivated together. In
addition, UIDs on drives and expansion module
back panels can be activated separately. The
UIDs are helpful for locating components of the
library in a data center.
Clean Amber On, when a tape drive-cleaning operation is
recommended.
Attention Amber Flashing if the library detected a condition
for which user attention is necessary, but the
library can still complete most operations.
Error Amber On, if an unrecoverable tape drive or library
error occurs. A corresponding error message is
displayed on the LCD screen. User intervention
is required as the library is not capable of
completing some operations.

Locating Management functions

This table provides the menu navigation to assist with library setup and configuration.

Table 38. Locating Management functions

Task Menu Navigation
Operator Panel Management GUI
Advanced settings Not available with this interface Settings > Library > Advanced
Auto Calibration Not available with this interface Settings > Library > Auto Calibration
Auto Clean Not available with this interface Library > Logical Libraries > Actions
> Manage Logical Library (Expert
Mode) See “Methods of cleaning
drives” on page 86.
Cartridge, eject from a drive Operation > Move Cartridge from Drives > Actions > Eject Cartridge
Drive to Home Slot from Drive

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Table 38. Locating Management functions (continued)

Task Menu Navigation
Operator Panel Management GUI
Cartridge Inventory, rescan Not available with this interface Cartridges > Actions > Inventory
Library
Cartridges, list Not available with this interface Cartridges
Cartridges, move Operation > Move Cartridge Cartridges > Actions > Move
Cartridges
Cartridges, graphical view Not available with this interface Cartridges > Actions > Graphical
View
Certificates, create, backup, Not available with this interface Settings > Security > GUI
restore
Cleaning, tape drive Not available with this interface Drives > Actions > Clean Drive See
“Methods of cleaning drives” on page
86.
Configuration, save and restore Not available with this interface Settings > Library > Advanced
Configuration, reset Not available with this interface Settings > Library > Advanced
Configuration file, restore Not available with this interface Settings > Library > Advanced
Configuration file, save Not available with this interface Settings > Library > Advanced
Date and time, configure Configuration > Date & Time Settings > Library > Date and Time
Diagnostics, run Demo Mode Maintenance > Library Tests Library > Actions > Tests
Diagnostics, run Library Verify Not available with this interface Library > Actions > Tests
Diagnostics, run Drive test Maintenance > Library Tests Library > Actions > Tests
Diagnostics, run Slot to Slot Not available with this interface Library > Actions > Tests
exerciser
Drive firmware, update Maintenance > Drive Firmware Drive > Actions > Update Drive
Upgrade (requires FAT32 format Firmware
USB drive)
Drives and Modules, reset the list Not available with this interface Settings > Library > Advanced
Drive status Status > Drive Drives
Drive service logs, download Maintenance > Drive Service Logs Drives > Actions
Download (requires FAT32 format
USB drive)
Drive, modify port settings Not available with this interface Drives > Actions
Email Notification Not available with this interface Settings > Notifications
Encryption, configure Not available with this interface Settings > Security > Encryption
See “Configuring Library Managed
Encryption” on page 88.
Encryption Connectivity Check Not available with this interface Settings > Security > Encryption
Encryption (LME) license key, Not available with this interface Settings > Library > Licensed
add or delete Features

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Table 38. Locating Management functions (continued)

Task Menu Navigation
Operator Panel Management GUI
Encryption, reset Not available with this interface Settings > Security > Encryption
Factory/Manufacturing reset Configuration > Reset > Full Settings > Library > Advanced
Factory Reset
Help Not available with this interface Click the ? at the upper right of the
Management GUI screen. See 4 on
Figure 57 on page 76.
Identifier light, turn On or Off Not available with this interface Library > Actions > Turn Identifier
Light On or Off
Initial Setup Configuration > Initial System Settings > Library > Initial
Setup Configuration Wizard
Inventory List Not available with this interface Cartridges
I/O Station, enable or disable Not available with this interface Library > Modules and Magazines
> Actions > Enable or Disable I/O
Station
I/O Station, open See “Accessing cartridges” on page Library > Modules and Magazines >
87. Actions > Unlock I/O Station
Kerberos Authentication, Not available with this interface Access > Kerberos Authentication
configure
Key Path Diagnostic Not available with this interface Settings > Security > Encryption See
“Key Path Diagnostics” on page 90.
LCD Adjustment Maintenance > LCD Adjustment Not available with this interface
LDAP Authentication, configure Not available with this interface Access > LDAP Authentication
Library firmware, update Maintenance > Library Firmware Library > Actions > Update Library
Upgrade (requires FAT32 format Firmware
USB drive)
Library logs, download Maintenance > Library Logs Library > Actions > Export Library
Download (requires FAT32 format Logs
USB drive)
Library logs, view or clear Maintenance > View Event Ticket Library > Events > Actions
Logs
Library Information Status Library > Actions
Library Managed Encryption, Not available with this interface Settings > Security > Encryption
configure See “Configuring Library Managed
Encryption” on page 88.
Library Verify, run Maintenance > Library Tests Library > Actions > Tests > Library
Verify
List of Known Drives and Not available with this interface Settings > Library > Advanced
Modules, reset
Logical Libraries, graphical view Not available with this interface Library > Logical Libraries > Actions
> Graphical View

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Table 38. Locating Management functions (continued)

Task Menu Navigation
Operator Panel Management GUI
Logical Libraries, Manage (Basic Not available with this interface Library > Logical Libraries > Actions
Mode) > Manage Logical Library (Basic
Mode)
Logical Libraries, Manage (Expert Not available with this interface Library > Logical Libraries > Actions
Mode) > Manage Logical Library (Expert
Mode)
Logical Libraries, Mode configure Not available with this interface Library > Logical Libraries > Actions
> Manage Logical Library (Basic
Mode) or Manage Logical Library
(Expert Mode) See “Random and
Sequential Logical Library modes” on
page 26.
Logical Libraries, Mode status Not available with this interface Library > Logical Libraries
Magazines, open See “Accessing cartridges” on page Library > Modules and Magazine >
87. Actions > Unlock Magazine
Network settings Configuration > Network Settings Settings > Network > Ethernet
Notifications, configure Not available with this interface Settings > Notifications
Operator Panel, session lock Not available with this interface Settings > Security > GUI
timeout
Password Policy Not available with this interface Access > Local Password Policies
Path Failover license key, add or Not available with this interface Settings > Library > Licensed
delete Features
Port Settings, modify Not available with this interface Drives > Actions > Modify Port
Settings
Remote Logging (rsyslog), Not available with this interface Settings > Notifications > Remote
configure Logging (rsyslog)
Reset, rediscover devices Not available with this interface Settings > Library > Advanced
Reset Internal IP Range Configuration > Reset > Reset Not available with this interface
Internal IP Range
Reset Library Not available with this interface Library > Actions > Reset Library
Reset Drive Not available with this interface Drives > Actions > Reset Drive
Sequential mode, configure Not available with this interface Library > Logical Libraries > Actions
> Manage Logical Library (Basic
Mode) or Manage Logical Library
(Expert Mode) See “Random and
Sequential Logical Library modes” on
page 26.
SNMP, configure Not available with this interface Settings > Notifications > SNMP
SNTP (Simple Network Not available with this interface Settings > Library > Date and
Time Protocol) Synchronization, Time > SNTP (Simple Network Time
configure Protocol) Synchronization

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Table 38. Locating Management functions (continued)

Task Menu Navigation
Operator Panel Management GUI
SSL, enable or disable Not available with this interface Settings > Security > GUI > Secure
Communication
Session Timeout Not available with this Interface Settings > Security > GUI > Session
Timeout
Time Zone, set Not available with this interface Settings > Library > Date and Time >
Time Zone
Unit Identification (UID), set Not available with this interface Library > Actions > Turn Identifier
Light On or Off
Unlabeled Media, allow Not available with this interface Settings > Library > Advanced
Users, Access recovery Configuration > User Accounts Not available with this interface
Users, Modify User Passwords Not available with this interface Access > Local Users > Actions >
Modify User Passwords
Users, Modify Role Permissions Not available with this interface Access > Local Users > Actions >
Modify Role Permissions
Users, Modify Operator Panel Configuration > User Accounts Access > Local Users > Actions >
PIN Modify Operator Panel PIN
Users, Add Not available with this interface Access > Local Users > Add User For
information about different roles, see
Chapter 4, “Managing,” on page 74.
Users, Remove Not available with this interface Access > Local Users > Actions >
Remove User

Default settings
The library is set to default settings when first purchased. Many of these settings can be customized.

Table 39. Default settings

Parameter Default Configuration
Reset Default
Settings
User Accounts
Administrator login NOT reset
User = administrator
Management GUI Password = adm001

Local user accounts x

Local Default Users = administrator
Number of Custom User = 0

User Account Settings

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Table 39. Default settings (continued)

Parameter Default Configuration
Reset Default
Settings
Password rules x
Min. number of characters 8
Min. number of uppercase alphabetic characters 1
Min. number of lowercase alphabetic characters 1
Min. number of numeric characters 1
Min. number of special characters 0
Max. number of identical consecutive characters 2
Max. number of failed logins 3
Max. number of days before PW must be changed 90
Number of PW changes before it can be used again 3

Management GUI Restricted Disabled x

Login
Allow I/O Station/Magazine Disabled x
access by monitor role
Session Locking Disabled x
Remote Authentication Disabled NOT reset
(LDAP) Configuration
Network configuration (eth0)
Host name Blank NOT reset
IP address (dhcp) NOT reset
Subnet mask (dhcp) NOT reset
Default gateway (dhcp) NOT reset
Auto Negotiate Enabled NOT reset
Speed Auto NOT reset
IPv4 Enabled NOT reset
DHCPv4 Enabled NOT reset
IPv6 NOT reset
IPv6 Prefix Enabled NOT reset
Static v6 Disabled NOT reset
IPv6 Method Disabled NOT reset
DHCPv6 Disabled NOT reset
DNS1 and DNS2 Configuration (dhcp) NOT reset
for IPv4
DNS1 and DNS2 Configuration Disabled NOT reset
for IPv6
Network Access Services
Primary Network Interface Enabled NOT reset
(eth0)

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Table 39. Default settings (continued)

Parameter Default Configuration
Reset Default
Settings
Secondary Network Interface Disabled NOT reset
(eth1)
HTTPS Disabled NOT reset
Self Signed SSL Certificate No file NOT reset
Internal IP (eth2)
Internal network IP IP Range defined with Operator Panel NOT reset
I/O Station/Magazine
I/O Station Enabled x
I/O Station/Magazines Allow Disabled x
Access by monitor role
Logical Libraries Disabled All Logical
libraries are
deleted
NTP/SNTP Setting Disabled NOT reset
Date Blank or existing NOT reset
Time Blank or existing NOT reset
Time Zone GMT NOT reset
Sequential Mode Disabled x
Email Notifications (SMTP) Disabled x
SNMP
SNMP v1, v2 Disabled x
Licensed Features (need license key for enablement)
Encryption Disabled NOT reset
Path Failover Disabled NOT reset
SCSI Defaults
Product Name - Marketing TS4300 x
Name
Library Product ID - INQUIRY 3573-TL x
Product ID String
Library Vendor ID - INQUIRY IBM x
Vendor ID String
SCSI element addressing x
Starting element addresses:
Drives = 1
I/E Elements = 101
Storage Slots = 1001

Miscellaneous settings

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Table 39. Default settings (continued)

Parameter Default Configuration
Reset Default
Settings
Barcode format returned to Align left x
host
Barcode length returned to Eight leftmost characters x
host
Language settings English NOT reset
Auto Clean Disabled x
Media Barcode Compatibility Enabled x
Check
Empty Slot/Unlabeled Cartridge Enabled x
Detection
Management GUI Timeout 30 minutes x
Drive Defaults
Drive speed and topology Automatic/Automatic x
settings
Odometer Enabled NOT reset

Methods of cleaning drives

Automatic cleaning of tape drives is disabled by default in the library. However, automatic cleaning of tape
drives is recommended for this library. It is also possible to initiate manual or host cleaning methods.
The head of every tape drive in the tape library must be kept clean to prevent errors that are caused by
contamination. To help you keep the drives clean, IBM provides a cleaning cartridge with the library. The
library uses the cleaning cartridge to clean the drive with whatever cleaning method that you choose. In
all methods, cleaning is done after the data cartridge is unloaded from the drive and before the next load.
If you put the cleaning cartridge into a storage slot that is assigned to a logical library, it is visible to any
hosts that are associated with that logical library. If you don't want the cleaning cartridge visible to any
hosts, put it into a storage slot that is not assigned to any logical libraries.
It is the operator’s responsibility to monitor cleaning cartridge usage and replace cleaning cartridges as
necessary. This tape library provides multiple ways to monitor and manage cleaning cartridges. If SNMP
traps are enabled, a trap is generated when a cleaning cartridge expires. It is also possible to use the
Management GUI to monitor the cleaning cycles that remain on a cleaning cartridge.
Three methods of cleaning are available.
Automatic cleaning
Automatic cleaning enables the library to automatically respond to any tape drive's request for
cleaning and to begin the cleaning process. The cleaning process is transparent to any host
application that uses the library.
Select Auto Clean to enable the auto cleaning feature. When enabled, the library automatically
initiates a cleaning operation when media is unloaded from a drive that requires cleaning instead of
creating a warning event when a drive requires cleaning. For reliable operation, enable Auto Clean for
each logical library and ensure that the library has a valid cleaning cartridge.
It is preferred to put the cleaning cartridge into a storage slot that is not assigned to a logical library. If
you put the cleaning cartridge into a storage slot that is assigned to a logical library, it is visible to any

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hosts that are associated with that logical library. If you don't want the cleaning cartridge to be visible
to any hosts, put it into a storage slot that is not assigned to any logical libraries.
When a cleaning operation is initiated, the library first attempts to use an unexpired cleaning cartridge
from the same logical library as the tape drive. If the logical library does not contain an unexpired
cleaning cartridge, the library attempts to use an unexpired cleaning cartridge from a storage slot that
is not assigned to a logical library. The library does not use a cleaning cartridge from a different logical
library. When auto cleaning is enabled, ensure that each logical library has an unexpired cleaning
cartridge. Or, place at least one unexpired cleaning cartridge into a storage slot that is not assigned to
a logical library.
After the initial configuration, Auto Clean can be turned on or off by accessing the Logical Library
Wizard Expert Mode.
1. Go to Library > Logical Libraries > Actions > Manage Logical Library (Expert Mode).
2. Select the logical library, then click Edit.
3. Click Next to go to the General Settings screen.
4. Check or clear Auto Clean, then click Next on the subsequent screens.
5. If a change was made, click Finish and the Logical Libraries are reconfigured. If no changes were
made, click Cancel.
Note: IBM recommends enabling the Auto Clean function on the library. With the Auto Clean function
enabled, drive cleaning occurs automatically. The only time Auto Cleaning must be disabled is when
your backup application requires that it has control.
Manual cleaning
Manual cleaning requires that you select a menu option from the Management GUI to clean one or
more of the tape drives. Manual cleaning is always supported.
Host cleaning
Host cleaning enables the backup application to define and control the cleaning process. Automatic
and manual cleaning use the CLNxxx VOLSER. It is mandatory to put the cleaning cartridge into a
storage slot that is assigned to a logical library. The host needs to "recognize" that the cleaning
cartridge is available for use.
Note: For tape cartridge information, see “Supported tape cartridges” on page 20.

Accessing cartridges
Each magazine has a button that provides an easy way to open a magazine.
See “Front panel” on page 5.
Each module can be configured to have a portion of the right magazine that is designated as an I/O station
or this option can be disabled.
• To open the I/O station, press the magazine button for less than 3 seconds.
• To open the entire magazine, press the magazine button for more than 3 seconds.
Notes:
1. If a magazine is opened, no other magazines or I/O stations can be opened.
2. If during the magazine open process the magazine is not opened within 30 seconds, the magazine
locks.
3. The user must pull out the magazine, as the magazine does not eject.
The LED also provides an indicator of the current state of that magazine.

Table 40. Magazine state

Magazine state LED state Description
Closed Steady ON I/O station is enabled.

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Table 40. Magazine state (continued)

Magazine state LED state Description
Closed Slow Flash Magazine open is in process.
Closed Fast Flash Magazine is opened.
Closed OFF I/O station is not enabled.
Opened OFF Magazine is opened.

Configuring Library Managed Encryption

Library-Managed Encryption (LME) is a built-in feature that is enabled by using a purchased license.
The LME feature can be ordered from the factory, or you can order it as a field upgrade. To order a feature,
contact your IBM Sales Representative or Business Partner. See Optional Features.
Two versions of Library-Managed Encryption are available for configuration.
• Key Management Interoperability Protocol (KMIP) Encryption (v1.2)
• Security Key Lifecycle Manager (SKLM) for z/OS® Encryption
Access the wizard from the Actions menu with the Manage Encryption option.
Notes: Before you run the Encryption wizard.
• Confirm that the Library-Managed Encryption license is activated on the Settings > Library > Licensed
Features page.
• Verify that the server is available on the network and is configured for use with this library. For
information on configuring servers for use with the library, see the server documentation.
Note: If you plan to use the IBM Security Key Lifecycle Manager (SKLM), go to “Related Publications” on
page xxxi for information on setup and configuration.
• If Library Encryption settings are cleared and reconfigured, you're required to accept the new certificate
on the server when the Library Self-Signed Certificate is used.

Key Management Interoperability Protocol (KMIP) Encryption

1. In the Actions menu, click Manage KMIP Encryption to start the wizard.
2. The Logical Library Selection screen displays the KMIP configuration options that can be set as the
default for all logical libraries, or on a per logical library basis. The second section provides the option
to copy the KMIP configuration settings to all logical libraries (default) or to specified logical libraries.
3. The Wizard Information screen displays information about the wizard. On this screen, it’s also
possible to Reset Encryption Settings. If the library configuration is complete and the KMIP server is
available on the network, click Next.
4. The Certificate Option screen displays the different certificate options that can be used to establish a
secure communication to the KMIP server. You can select from the following options:
• Library Self-Signed Certificate (default option) - A self-signed certificate that is generated by the
library is used.
• Uploaded Certificate - Upload a PCKS #12 file that includes a certificate and corresponding key.
• Generate Certificate Request (CSR) - A CSR is generated by the library that must be signed by a CA
server. This method requires a CA certificate that must be provided during the wizard steps.
a. Certification Configuration
– Library Self-Signed Certificate – skip to the next step.
– Uploaded Certificate
i) Upload the PKCS #12 file in the certificate area on the Certificate Option screen.

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ii) If this file requires a password, it must be provided in the Certificate Password input field.
If no password, the field can be left empty.
iii) After successfully upload of the certificate, click Next.
– Generate Certificate Request (CSR)
i) The Certificate Authority Information screen displays prerequisites for using the KMIP
certificate. When the prerequisites are met, click Next.
ii) The Certificate Authority Certificate Entry screen displays instructions for obtaining the
CA certificate for the KMIP server. Follow the instructions to copy the CA certificate from the
Management Console. Paste the CA certificate into the wizard and then click Next.
iii) The Library Certificate Information screen displays information about the next wizard
steps. Click Next.
b. The KMIP Client Configuration screen provides options for two types of server authentication.
– If your KMIP server uses a client username and password for authentication, enter the
username and password that were specified on the KMIP Management Console for the library.
– If your KMIP server uses certificate validation for authentication, select Enable KMIP
Certificate only authentication. Select this option if you use a KMIP server that doesn’t
support a client username and password. This default method is used when KMIP is used
with the IBM Security Key Lifecycle Manager.
i) In the KMIP Server Configuration screen, enter the IP address or fully qualified hostname
and port number for up to ten KMIP servers. Also, choose which key server type services
the encryption keys. You can select from the following options:
- IBM SKLM - IBM Security Lifecycle Manager 2.6.0 or higher KMIP server.
- KMIP Compatible - Key server that is supporting the OASIS standard key management
interoperability protocol (KMIP).
ii) To verify access to the KMIP servers, click Connectivity Check.
iii) Check at the KMIP server side that the server accepts the certificate of the library.
iv) The Setup Summary screen displays the settings that are collected by the wizard. Verify
that the settings are correct and that no errors are in the Done column.
- If you need to modify any settings or fix any issues, either click Back to reach the
applicable screen or Cancel to leave the wizard to fix the issues and return later.
- If the settings are correct and no errors are reported, click Finish.
When the wizard finishes, the Library Managed Encryption (KMIP) encryption mode is selectable in the
Logical Library Wizard (Expert Mode) on the Library > Logical Libraries page.

Security Key Lifecycle Manager (SKLM) for z/OS Encryption

1. Go to the Library menu. Then, go to Logical Libraries. Select Actions, then select Manage SKLM for
z/OS Encryption.
2. Enter the IP address and the port of the SKLM z/OS server, then click Modify.
3. Go back to Actions and select Manage Logical Library (Expert Mode).
4. On the Expert Logical Library Wizard screen, click General Settings.
5. Next to Encryption Mode, choose Library Managed Encryption (SKLM for z/OS) (Licensed).
6. Click Next, and then click Finish Configuration.
7. A message appears when the Logical Library was successfully enabled for SKLM for z/OS.
8. Go to Settings > Security > Encryption. The Security Encryption Status and the Logical Library
Encryption Status shows Library Managed Encryption (SKLM for z/OS) as Enabled.

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Key Path Diagnostics

The Key Path Diagnostic test checks all communication paths to ensure that a key can be transmitted
from the encryption key servers to the drive to properly encrypt and decrypt the tape cartridges.
The test consists of two parts. The first part, the drive test, verifies whether the communication between
library and drive is working properly. This test is run only on the drives that are configured to library-
managed encryption (LME).
The second part verifies the communication between the library and the encryption key servers. If the
secondary ethernet port is enabled and configured, the tests are run on both ports separately.
The test consists of four subtests:
• Ping
This test checks if the key server can be reached. If ICMP requests are blocked on the server side, this
test fails as well. Therefore, the following tests are run regardless the result of the ping test.
• SSL/TLS
This test tries to establish a SSL/TLS connection with the key server. If this test fails, the following tests
are skipped because they would also fail. This test is skipped if SSL/TLS is not enabled.
• Key Server Login
This test is run only in combination with a KMIP encryption server since SKLM currently does not
support login. If this test fails, the following Key Retrieval test is skipped because it would also fail.
• Key Retrieval
This test requests a key from the encryption server. For SKLM servers, a key from the key pool is
requested. On other servers, the library acquires a specific diagnostic key.

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Chapter 5. Troubleshooting
Use the information in this section to troubleshoot any issues with your library setup and configuration.
Attention: This library is designed to operate when installed in a rack with the rack rail kit or
on a tabletop. Operating the library without installing it correctly in the rails might cause errors.
Placing any weight on top of the library might also cause errors. Expanded library configurations on
tabletops are not supported.

READ and FOLLOW before replacing drives

If you need to determine whether to replace a drive, first read “Overall concept” on page 91. Afterward,
follow the “Basic steps” on page 91.

Overall concept
1. Determine if the drive will boot into a "good" state.
a. Stop the drive activity.
b. If a cartridge is in the drive, eject it.
c. Power cycle the drive.
d. Remove the drive and reinstall it.
e. Check for faulty cables or connections.
2. Determine if the drive is the problem or something else.
a. Clean the drive.
b. Retry the failing operation with another cartridge or another drive.
c. Check specific error codes to see if they point to the drive or something else.
d. Run a drive test to determine if the drive is good or bad.
e. If the drive is good, check for issues with other components in the system.

Basic steps
This procedure is for users who need detailed guidance on troubleshooting steps. It does not replace
product documentation but is a focused fault-isolation guide.
A. Bring the drive to a known good state (Ready, Idle, and Empty)
1. Stop all host or library activity on the drive. Wait for the drive to be “ready and Idle”.
• Close down all applications or jobs. (Some processes may take 90 min. to stop).
• The library or application interface should show the drive is ready and idle.
• If visible, the drive Ready/Activity LED will be lit but not flashing.
2. If there is a cartridge in the drive, eject it. (Wait at least 10 minutes for this to complete).
• Use the library or application interface or push the drive eject button.
• When the cartridge is ejected, the drive should be ready, idle, and empty.
3. If the cartridge doesn’t eject, or the drive will not come ready and Idle, power cycle the drive. Wait for
the drive to be ready and idle (up to 90 minutes). If there is a cartridge, eject it.
• Turn off power to the device or the drive, wait 15 seconds and then restore power.
• The drive will go through its boot process.
• If a cartridge is present, it will be rewound slowly, which could take up to 90 min.

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• After rewind, the drive should be ready and Idle with cartridge not ejected.
• Eject the cartridge. After ejecting, the drive should be ready, idle, and empty.
Note: A drive reset may be used as an alternative to a power cycle, but if the drive is hung or the reset
does not recover the drive, then a power cycle must be done anyway. To reset the drive, use the library
or application interface. If the drive eject button is visible, the drive may be reset by holding down the
reset button for 10 seconds.
4. If the drive is not showing an error code, but will not become ready and Idle, then remove it from the
system, review the install procedures, and install it again.
5. Check all cables for damage or bad connections and make sure all connection LEDs are lit.
If the drive does not become ready, idle and empty, then replace the drive. Otherwise continue with the
next section.

B. Determine if the problem is the drive hardware or something else

1. Clean the drive by loading a cleaner cartridge.
• Check to see if the application or library indicates the drive needs cleaning.
• If the drive SCD is visible and shows a solid “C” code, the drive needs to be cleaned.
• Cleaning the drive is always a good action before you decide to replace it.
2. Retry the operation with another cartridge or try the cartridge on another drive.
• Track failing cartridges and replace them, if they are bad, instead of the drive.
3. If there is a persistent error condition, check product documentation for the meaning of any code and
correct the situation.
• Take a drive dump and save product logs immediately after the error and determine the specific error
code or save the information for service support to determine the issue.
• The issue could be cooling, power, firmware, media, an encryption issue, a write protected cartridge,
etc. Take corrective action for the specific error code before replacing the drive.
4. If you suspect that drive is bad, run a drive test.
• The preferred drive test is the IBM Tape Diagnostic Test Tool (ITDT) “Standard test”.
• Be sure and use a known good cartridge for the drive test.
• Alternatively, libraries and applications usually contain drive test functions.
• If the drive front panel is available, the built-in tape drive diagnostics self-test #1 can be run.
If the drive fails the test with a known good, cartridge replace the drive. Otherwise, continue with the
next step.
5. If the tape operations fail, but the tape drive is good, the issue may be something else in the system.
• Check setup and troubleshooting documentation for other components in the system: disk drives,
adapter cards, switches, etc.
• Check software set up, configuration and troubleshooting documentation.
• Load the latest recommended firmware and device drivers for the tape drive and other components
in the system.
If you are not able to fix the problem, call service support and have the drive logs available.

Understanding fault indicators

When the library has a fault, there are messages and indicators that alert the user to the problem.
The library base module has error and warning LEDs on the front panel (see Figure 56 and table 33). Many
of the library components have status LEDs which are visible on the rear of the library. The Management
GUI provides fault indicators.

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The library also produces warning and error event codes. Error events are more serious than warning
events and have greater impact on library function. The event codes help explain the fault, isolate the
components that are involved, and provide information on how to resolve the issue.
Fault indicators in the management GUI can be found in the following places:

Figure 60. GUI screen

1. The lower-right status pod on the library GUI shows the library fault status. See 1 in Figure 60 on page
93
The color of the status bar indicates if there is an error (red) or warning (yellow). Also, a red "X" (error)
or a Yellow Triangle (warning) displays if there is a current fault. A numeral displays to indicate the
number of current faults. Click the error or warning icon to see the issues, get the component number
at fault, and resolve the problem. The status bar will be green and there will be no warning or error
icons when the library if the library is functioning normally.
2. The graphic display of the library on the right half of the GUI library dashboard displays a warning or
error icon on a component that has an issue. 2 in Figure 60 on page 93
If a module shows a fault on the front, click the arrow on the library graphic. See 3 in Figure 60 on
page 93. The library graphic will rotate and show the rear panels, so that you can determine which
component has the fault.
Referring to Figure 61 on page 94, notice that the drives (See 1, and 2) are highlighted in yellow.
Place the cursor over the highlighted drives, a pop-up appears to describe the issue.

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Figure 61. GUI screen showing rear panels

3. Error and Warning Events are listed in the library section of the GUI (Library > Events)
4. Errors and Warnings can also be viewed in the library logs. These logs can be exported that use the
action menu in the GUI library dashboard.
5. Errors and Warnings are found in various GUI Component menus. See the User's Guide and Library
Help pages for more details.
When the library generates an attention event or an error event, support staff can be notified immediately
by setting up email event notification or SNMP trap notification. The type of event that generates email
notification or SNMP trap notification can be selected to limit the number of events to a specific priority
level.

Locating faulty Components and Resolving Issues

Library fault indicators often identify the part that has a problem.
Use the graphical image or component ID to identify the faulty part. Warning and error events in the
Management GUI have a troubleshooting button at the bottom of the screen that provides a solution
suggestion to resolve the issue. Warning and error events in the library logs have a section to describe the
suggested solution. See Figure 62 on page 95 and Figure 63 on page 95.

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Figure 62. Component Identification and troubleshooting help in a Management GUI Warning Event

Figure 63. Component Identification and Solution Suggestion in the library logs

Note: Many Library Faults produce an event code, but there are also many that will not. The
troubleshooting guide helps resolve issues for various types of problems, whether they have an event
code or not.

Locate a failing component by using the Unit Identification (UID)

LED
UID (Unit Identification) LEDs are blue LEDs that assist users and service personnel to find a library or a
library component in a large collection of IT equipment. UID LEDs are in 3 places:
1. On each library base module front panel. See Table 41 on page 96.

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Table 41. Front panel LEDs

LEDs Color Descriptions
Ready Green Steady when power is on, flashing with tape
Ready drive or library robotic activity.
Unit Identification (UID) Blue when The UID LEDs are controlled by the user
activated through the Library>Actions>Turn Identifier
Light On or Off GUI function. The UIDs
on the Operator Panel and base module
back panel are activated and deactivated
together. In addition, UIDs on drives and
expansion module back panels can be
activated separately. The UIDs are helpful for
locating components of the library in a data
center.
Clean Amber On, when a tape drive-cleaning operation is
recommended.
Attention Amber Flashing if the library detected a condition
for which user attention is necessary, but the
library can still complete most operations.
Error Amber On, if an unrecoverable tape drive or library
error occurs. A corresponding error message is
displayed on the LCD screen. User intervention
is required as the library is not capable of
completing some operations.
2. On the back of each module (base and expansion), on the module controller See Figure 64 on page
96 and Table 42 on page 96.

Figure 64. Rear panel

Table 42. Rear panel descriptions

Number Item Comments

1 Power supply 1 Standard on Base Module

Optional on Expansion Module (required
if drives are present)

2 Power supply 2 Optional on Base Module and Expansion Modules

3 Tape drive bays Full high drives take up 2 bays and can only be
installed in the lower two drive bays.
4 Upper Expansion Module connection port

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Table 42. Rear panel descriptions (continued)

Number Item Comments
5 USB port Base Module only
6 Ethernet port B Base Module only (secondary port for service
usage)
7 Ethernet port A Base Module only
8 Module alignment mechanism
9 Lower Expansion Module connection port
10 Unit Identifier LED, Blue
11 Controller Error LED, Yellow
12 Controller Health Status LED, Green
13 Product Serial Number, Tag location
3. On the back of each tape drive. See Figure 65 on page 97 and Table 43 on page 97.

Figure 65. Drive sled indicators

Table 43. Drive sled indicators

Number Description
1 Port 0 activity
2 Port 1 activity
3 Library communication
4 Cartridge present
5 Power
6 Beacon /UID

Note: The Library Front Panel UID and the base module LCC UID are linked. They turn on and off together.
The Front Panel UID helps a user find the library in the front of a rack. The UID on the controllers and
Drives in the rear of the library help identify a component within a library. When a component experiences
an error, a user with superuser, service, or administer privileges can turn on the UID for that component.
The UID helps to physically locate the components in a complex assortment of IT equipment. UID menus
are in the actions button at the top of the library dashboard. See the help pages for instructions on turning
on and off the Unit Identifier LEDs.

Identifying a failed power supply

When a power supply is in a fault condition, error messages identify which module has the faulty supply.

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The library graphic on the GUI Library Dashboard shows which module has the faulty supply. Power
Supplies do not have a UID, but the UID for the module with the failing power supply can be turned on
to identify the location of the failing supply. If a module has a single power supply, that it needs to be
replaced.
The lights on the back of the power supply indicate which one is in a fault condition. The White LED and
Green LED are lit, when the power supply is operating normal. The White LED indicates that the AC power
cord is plugged in and the power supply is getting AC power. The green LED indicates that the power
supply is producing DC power.
If two redundant power supplies are installed in a module, the library cannot determine which supply has
the fault. In this case, the lights on the power supplies must be used to determine which one has the fault.
If the White LED is off, make sure that the power supplies are inserted properly and double check AC
power source and power cords. Replace the power supply if the White light does not come on when the
power cord is plugged in.
When the White LED is on and the library is powered on, the Green LED should also be on. If it does not,
replace the power supply.

Library Element Numbering Details

Library Element Numbering
Element numbering provides a unique identifier for important library elements like modules, cartridge
slots and drives. These numbers are used in library interfaces and software to locate a particular library
element. Some library elements are components that can be replaced like drives and modules. Some
elements are not individual components, like slot locations for cartridges.
The following library elements are numbered:
• Modules (base and expansion)
• Cartridge Slots (storage and I/O)
• Drives
Library Controller cards and power supplies are not numbered separately. They are identified by the
module in which they reside. There may be two power supplies inside a module, an upper and a lower
supply. The firmware does not provide any identification to differentiate between an upper and lower
power supply.
There are 3 different numbering systems used to identify elements in the library:
1. Logical Numbering - Referred to as "Logical ID" and abbreviated as "Log ID" or just "ID". This is
the simplest and most commonly used system for identifying library elements in logs and library
interfaces. Elements are numbered from the bottom up in sequential fashion, as they appear in the
configured library. Numbering starts with 1, not zero.
2. Physical Numbering - Abbreviated as "Phy Num" or "PNUM". PNUMs are also assigned from the
bottom up, starting with 1, but are based on an element’s position in reference to the base module
in a maximum library configuration. Elements in the base module will have default PNUMs. Elements
above the base module will have higher PNUMs. Elements below the base module will have lower
PNUMs. Since 21U libraries and 48U libraries have different maximum configurations, their PNUMs will
be different.
Note: PNUMs are for software internal use only. They are used in applications where each element
needs a stable identification that does not change when components or modules are added to or taken
out of the library. They may be listed with the Log ID as a diagnostic aid in library logs or interfaces
3. SCSI Element Addressing - Referred to as "Element Addresses". Element addresses are a standard
numbering system defined in SCSI specifications that help software applications identify elements in
the tape library. Element Addresses are derived from PNUM but are altered as defined by the SCSI
specifications. There are SCSI element addresses for tape drives, storage slots, and Input/Output (IO)
mailbox slots.

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Starting element addresses are defined as follows for these 3 elements:

• Drive element addresses start at 1 with the bottom drive installed in the library
• Mail slot element addresses start at 101 with the bottom mail slot defined in the library
• Cartridge Slot element addresses start with 1001 at the bottom slot in the library
When a library is partitioned, each logical library is assigned drives, slots and mail slots and each
element in the logical library is numbered beginning with the starting addresses shown above. PNUMs
do not change when a library is partitioned, but SCSI Element addresses do.

Module Numbering
Modules have Logical IDs and Physical Numbers. They do not have SCSI Element addresses.
Module Logical ID:
Module IDs are assigned during configuration in the library boot process. Only modules that are
connected in the stack will be counted. Modules are numbered from bottom to top starting with '1'.
Each module ID (including the base module) depends only on the position in the stack. In a 5-module
library stack, for example, the bottom module ID would be 1 and the top ID would be 5. If a module is
defective or has been removed for repair, the numbering of the modules will not change until the library is
booted again and goes through another configuration process.
Module Physical Number (PNUM):
Each base and expansion module also has a physical number. The physical number is based on the
position of the module in reference to the base module. In a 21U Library, the base is always has a PNUM
of 4. In a 48U library, the base always has a PNUM of 9. Expansion modules above the base module will
have higher PNUMs. Expansion modules below will have lower PNUMs.

Magazine and Cartridge Slot Numbering

Slot numbering uses all 3 numbering systems to identify slots inside the library: Logical ID, Physical
Number, and SCSI Element address.
Cartridge Slot Logical ID:
The slot ID has the following format:

Example: ID 2.7 = Module 2, slot 7

The slot Logical ID designation is not dependent on mail slot configuration. Slots IDs are not renumbered
if mail slots are enabled or disabled
Cartridge Slot Physical Number (PNUM)
Slot Physical Numbers are assigned with reference to a full library stack. They are sequential numeric
values, starting at 1 with the first possible slot at the bottom of a full library stack, and ending at the last
possible slot at the top of a full library stack. Default slot PNUMs in the base modules will be different in
a 21U vs. a 48U Library. The PNUM of the first slot in a 48U base module will be 321. The PNUM of the
first slot in a 21U Library base module will be 121. Slots in expansion modules above the base module will
have higher PNUMs. Slots in expansion modules below the base will have lower PNUMs.

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Cartridge Slot SCSI element address

SCSI element addresses are separately assigned to mail slots (import export elements) and storage slots
(storage elements) for each library partition. This assignment can be changed by SCSI initiators using
the element assignment mode page. SCSI element addresses are counted in the same order as the Slot
PNUM. Slot PNUM and element addresses may be not contiguous if mail slots are enabled in the middle of
a partition.

Drive Numbering
Drive numbering uses all 3 numbering systems to identify drives inside the library: Logical ID, Physical
Number, and SCSI Element address.
Drive Logical ID
Drives are numbered from bottom to top, starting with 1. Only drives which are present in the stack are
counted. Adding or removing drives will cause re-numbering of drives.
Drive Physical Number (PNUM)
Drive PNUMs start with the lowest possible bay (drive sled connector) in a full module stack and ending at
the highest possible bay. Installed drives will have the PNUM of the drive bay in which they are installed.
Full High tape drives take up two bays but they are numbered using the lower bay where they plug into
the library. The PNUMN of the upper bay behind a full high drive will never be assigned to a drive. Since
21U and 48U Libraries have different full module stack heights, the PNUMs will be assigned differently.
The lowest drive bay of the base module in a 48U library will always have PNUM 25. The lowest drive
bay of the base module in a 21U library will always have PNUM 10. Drives above the base module will be
numbered higher. Drives below the base module will be numbered lower. Assignment of WWI's and serial
number spoofing is based on the physical drive number.
Drive SCSI element address
SCSI element addresses are separately assigned for each library partition and can be changed by SCSI
initiators using the element assignment mode page. SCSI element addresses are counted in the same
order as the Drive IDs. There are no gaps permitted in SCSI element addresses. Adding or removing drives
may cause re-numbering of the element addresses.
Drive re-numbering considerations:
Drive logical IDs for user interfaces are automatically updated each time when a drive gets added or
removed. The drive re-enumerations shall also take place, when the admin, service or secret user does a
"Reset the List of Known Drives and Modules".
SCSI element addresses will never change automatically when adding or removing drives. Drives which
are disabled or temporary removed will still be reported to the SCSI host but with the access bit not
set. Drives added to the sled connector for the very first time are not assigned to any partition and
have therefore no SCSI element address. They can however be used for move operations via RMI or
OCP. Updating SCSI element addresses of existing partitions or adding new drives to a partition requires
running a partitioning wizard (basic or expert).

Numbering Diagrams
The chart below shows the Logical IDs, PNUMs and Element Addresses for a full 21U library.

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The chart below shows the Logical IDs, PNUMs and Element Addresses for a full 48U library.

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The chart below show the Logical IDs, PNUMs and Element Addresses for a partial 21U Library that has a
mix of full high and half high drives installed and has been partitioned into two logical libraries.

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Running library tests

The library provides tests to verify library operations.
• On the Management GUI, go to Library > Actions > Tests and choose the library test that you want to
run.
– Library Verify
– Demo Mode
– Drive Test
– Slot to Slot Exerciser
A description of these tests can be found in the Library Help pages ("?" icon in the top right corner of
the GUI).
• On the Operator Panel, go to Maintenance > Library Tests to run tests from the Operator Panel.
– Demo Mode
– Drive Diagnostics

Troubleshooting Guide
Refer to this table of symptoms or errors that might occur with the tape library and the installed tape
drives.

About this task

The table provides actions to correct the problems. If replacement parts are needed, go to Appendix H,
“Replacement parts,” on page 220. See “Contacting IBM technical support” on page 111.

Table 44. Resolving errors

Problem Solution
Event code/Attention information on Management GUI or Library
Event code that is shown • Look up the error code. See Event Codes.
on Event Ticket on the
• Try to resolve the failure.
Management GUI.
• If necessary, power cycle the library.

Failure/Attention Indication Review tickets on the Check Event Ticket Log on Management GUI.
on Operator Panel display.
Attention LED is lit on the Review tickets on the Check Event Ticket Log on Management GUI.
front or the rear of the Base
Module.

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Table 44. Resolving errors (continued)

Problem Solution
Failure/Attention Indication Tap the icon to see information about the event.
on Management GUI Library
Dashboard
Attention LED and Cleaning This problem is likely caused by a drive that requires cleaning.
LED are lit.
• Check Event Ticket Log on Management GUI.

Single Character Display 1. Review tickets on the Check Event Ticket Log on Management GUI.
(SCD) is shown on drive.
2. Use SCD. See Drive Single Character Display.

The Attention LED is lit but The library was unable to complete the requested operation with the selected
the Cleaning LED isn’t lit after tape cartridge.
a cartridge load.
• Use cartridges that are compatible with the drive type.
• Use the correct type of cartridges for the operation. For example, use a
cleaning cartridge for cleaning.
• Make sure that you’re using a Universal cleaning cartridge.

The Cleaning LED is lit after a The cleaning cartridge is expired. (A cleaning cartridge expires after 50
cleaning cartridge was used. cleaning cycles).
• Replace the cleaning cartridge.

A particular cartridge sets Retry the operation with a different cartridge.

off the Attention LED and
possibly the Cleaning LED. If the Attention LED is cleared, and then immediately redisplays each time
that a particular cartridge is reloaded, that cartridge must be suspected as
defective.
• Export the cartridge and load a known good cartridge. In some cases, a
cartridge can be worn out, the memory is defective, or was formatted as a
Firmware Upgrade cartridge.
• Any cartridge that is suspected of being defective or contaminated must NOT
be reused in any drive.
• If the bad cartridge is a cleaning cartridge, it might be expired.

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Table 44. Resolving errors (continued)

Problem Solution
The Library displays some of Check to see if a 21U Library Controller Card (LCC) has been put into a 48U
the following behaviors: Library
• GUI Library Dashboard Resolution:
Displays 2 base Units.
• Power down the system and replace the 21U LCC with a 48U LCC CRU.
• Library boot hangs
• When the system powers up, some drives may not come ready. If this
on "Configuring Drives
happens, power down the system and power it back up again. The drives
(Unconfigured Offline)
should come ready.
• Library Status Pod shows:
“Connection lost to
module” (Unconfigured
Offline)
• Event 2004 – Library
startup process failed
• Pop-up message:
"Unconfigured module
found"
• Event 4163 Drive Sled
discovery timeout

"Configuration backup file Check to make sure that the configuration file you are restoring is a valid saved
invalid" pop-up message configuration file.
displays when a configuration
Note: You cannot restore a 21U Library configuration file to a 48U Library. You
is restored.
cannot restore a 48U Library configuration file to a 21U Library.

Event Notification on Host, SNMP, or Email

Host receives error message. • Use ITDT. See “IBM Tape Diagnostic tool (ITDT)” on page 112.
• Use Sense Data. See “Sense data” on page 145.

SNMP Monitoring system Check Event Ticket Log on Management GUI.

receives trap.
Event is received by email Check Event Ticket Log on Management GUI.
notification.
Cartridge Movement Problems

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Table 44. Resolving errors (continued)

Problem Solution
Cartridge failing to load and Note:
unload properly
• The tape drive must rewind the tape before it is ejected. The amount of
time for this procedure can vary, depending on how the tape was used. See
“Supported tape drives” on page 10.
• The tape drive performs “Media optimization” on page 17 on the first load of
a cartridge. The amount of time for this procedure can vary. See “Supported
tape drives” on page 10.
Follow these instructions for removing tape from the tape drive:
1. Stop all host activity.
2. Check drive status by using any of the following methods:
• SCD display
• ITDT
• Indicator lights on a library if the drive is installed in a library
3. If the drive is in the middle of performing an operation, wait until the drive is
idle before attempting any further steps.
4. Attempt to unload the cartridge.
5. Power down the drive.
6. Disconnect the host cable from the drive.
7. Power on the drive, and wait until the tape drive is idle or ready.
8. Attempt to unload the cartridge.
Follow these steps to inspect a cartridge for damage:
1. Check that the leader pin is attached and properly seated by opening the
cartridge door and observing the pin's placement. See “Repositioning a
leader pin” on page 212.
2. Inspect the cartridge case, the cartridge door, and the write-protect switch
for damage.
3. Inspect the rear of the cartridge (the part that you load first into the tape
load compartment) and ensure that there are no gaps in the seam of the
cartridge case. See 1 in Figure 101 on page 211 and 4 in Figure 103
on page 213. If there are gaps, the leader pin might be dislodged. Go to
“Repositioning or reattaching a leader pin” on page 212.
4. Try loading or unloading another tape cartridge.
• If it fails, contact your service representative for more problem
determination.
• If it is successful, discard the cartridge that originally failed.
Notes:
• If a damaged or mishandled cartridge is the problem, see “Handling the
cartridges” on page 208 for instructions about handling the media. It is
possible that your other cartridges might also be damaged.
• If your cartridge does not eject properly, contact your service representative.

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Table 44. Resolving errors (continued)

Problem Solution
Tape is stuck in drive. Try the following steps, in this order, to remove the stuck tape.
Note: The tape drive must rewind the tape before it’s ejected. This procedure
can take up to ten minutes or more, depending on how much tape must be
rewound. When the tape is rewound, the eject cycle takes fewer than 16
seconds.
The Ready light flashes while the tape rewinds. Wait for the tape to finish
rewinding before another operation is attempted.
1. Stop all Host Activity.
2. Attempt to unload or move the cartridge to a slot.
3. Power down the library, disconnect the cable from the drive, power on
the library, and wait until the tape drive is idle or ready. Attempt to Move
Cartridge to Slot.
4. Attempt a Eject Cartridge from Drive as an emergency unload operation.
Important: Inspect the tape cartridge that was stuck. Damage or misplaced
labels on the cartridge might cause the load/unload failure. Discard any tape
cartridge that is found to have issues.

Cartridge can’t be removed 1. Unlock the magazine and extend it to access the storage slot.
from storage slot.
2. Grasp the cartridge and remove it from the storage slot. Some tapes need to
be inserted and removed several times to condition them for free movement
in and out of the magazine.
3. Check the bar code label and verify that it’s secure to the cartridge.
4. Check the cartridge for damage.

Other Library Problems

Device doesn’t power on. • Check all power cord connections.
• Check the LEDs on the power supplies.
• Make sure that Power on the front panel was pressed, and the green Ready
LED is lit.
• Make sure that the outlet has power. Try another working outlet.
• Replace the power cord.

Device doesn't power off • Press the power button and hold for 5 seconds
• Check if the green LEDs on the power supplies are off. If not, press and hold
Power button for 10 seconds
• If that does not work, disconnect AC power cable on the base unit.

No message appears on the • Check all power cord connections.

Operator Panel display.
• Check the LEDs on the power supplies.
• Make sure that Power on the front panel was pressed, and the green Ready
LED is lit.
• Make sure that the outlet has power. Try another working outlet.

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Table 44. Resolving errors (continued)

Problem Solution
Can’t load the cleaning • Make sure that you’re using an LTO cleaning cartridge.
cartridge.
• Make sure that the cleaning cartridge isn’t expired. A cleaning cartridge
expires after 50 cleaning cycles.

User account locked. From the Configuration > User Accounts > Access Recovery page, you can
receive a temporary administrator password for login to the Management GUI
that is valid for two hours.
Tape Drive or Media Problems
Can’t write to or read from • Make sure that the cartridge isn’t a WORM cartridge that was already used.
tape.
• Make sure that the cartridge is write enabled (move the write-protect switch
to the enabled position).
• Make sure that the data cartridge is compatible with the drive model. See
“Supported tape cartridges” on page 20.
• Make sure that you’re using an LTO cartridge that isn’t degaussed.

CAUTION: Don’t degauss LTO cartridges!

• Make sure that the cartridge wasn’t exposed to harsh environmental or

electrical conditions and isn’t physically damaged in any way.
• Many backup applications don’t read or write to cartridges that were created
with a different backup application. In this case, you might need to run an
erase, format, or label operation on the cartridge.
• Make sure that you understand any data protection or overwrite protection
schemes that your backup application might be using, which might prevent
you from writing to a specific cartridge.
• Retry the operation with a different, known good tape.
• Clean the tape drive.

A cartridge that is recently Media that is moved from one environment to another can cause issues until it
imported from a different acclimates to the new conditions. A cartridge must be acclimated for at least
environment is causing 24 hours before it’s used, particularly if it was stored at a substantially different
issues. temperature or level of humidity than the device.
The library displays incorrect • Verify that the label is properly applied.
bar codes.
• Verify that the label isn’t soiled.

Cleaning or data cartridge • Check the event log to see which cartridge is incompatible.
incompatible with drive.
• Make sure that you’re using data and cleaning cartridges that are compatible
with the drive and model of your device.
• Make sure that you’re using the correct cartridge type for the operation. The
device automatically unloads incompatible cartridges, and the Attention LED
flashes.
• Export the media.

Connection Problems

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Table 44. Resolving errors (continued)

Problem Solution
Fibre Channel connection Check Drive Status screen to check the link connection for your tape drive.
problems
• For each available port, run a drive Wrap Test.
1. Unplug the Fibre Channel cable, then plug in the Fibre Channel wrap tool.
2. Go to Library > Actions > Tests > Drive test and run the Fibre Channel
wrap test.
3. If the drive test fails, follow the “Pre-call checklist” on page 110.
4. If the FC Wrap Test passes, continue with the next steps.
• Check that the Fibre Channel speed is set to either match the HBA/switch
speed or set to Automatic
• Verify that cables aren’t damaged.
• Verify that cables are securely connected on both ends.
• Verify Host Connectivity.
• Use ITDT to debug the problem.

SAS connection problems Check Drive Status screen to check the connection for your tape drive.
• For each available port, run a drive Wrap Test.
1. Unplug the SAS cable, then plug in the SAS wrap tool.
2. Go to Library > Actions > Tests > Drive test and run the SAS wrap test.
3. If the drive test fails, follow the “Pre-call checklist” on page 110.
4. If the SAS Wrap Test passes, continue with the next steps.
• Verify that cables aren’t damaged.
• Verify that cables are securely connected on both ends.
• Verify Host Connectivity.
• Use ITDT to debug the problem.

Can’t connect to the • Verify that the Ethernet cable is connected to the Base Module’s controller
Management GUI. card and to the LAN.
• Verify that the link LED on the RJ45 (LAN) connector is lit when the device is
turned on. If the LED isn’t lit, the device isn’t communicating with the LAN.
See your network administrator for help.
• Verify that the device is configured with a valid static network address or
DHCP is enabled so the device can obtain a network address. If DHCP is
used, write down the device's network address from the Operator Panel
login screen. If a valid DHCP address isn’t available, the library isn’t
communicating with the DHCP server. See your network administrator for
help.
• Enter the library’s IP address into the address bar of a web browser that
is connected to the same LAN as the device. If the Management GUI page
doesn’t display, ping the device's IP address. If the ping fails, check that no
firewalls or other obstructions to network traffic exist between the computer
with the web browser and the device. See your network administrator for
help.

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Table 44. Resolving errors (continued)

Problem Solution
Can’t connect to Key • Run the Encryption Connectivity Check or Key Path Diagnostics and review
Management Server for LME. the results message. See “Locating Management functions” on page 79.
• Validate that the server configuration properties file includes support for TLS
1.2. See the encryption server documentation.
• If SKLM v2.7 or higher is used and you’re using the Library Self-Signed
Certificate. For one time only, you might need to reset your encryption
settings to clear out old versions of the self-signed certificate, reconfigure
encryption, then accept the new self-signed certificate on the encryption
server. See “Configuring Library Managed Encryption” on page 88.
• Check that your certificate algorithm is supported by your version of the
server.

Host application reporting Note:

SCSI timeout
• The tape drive must rewind the tape before it is ejected. The amount of
time for this procedure can vary, depending on how the tape was used. See
“Supported tape drives” on page 10.
• The tape drive performs media optimization on the first load of a cartridge.
The amount of time for this procedure can vary. See “Supported tape drives”
on page 10.
The procedure for SCSI timeouts varies depending on whether timeout is
consistent or intermittent, and on your drive configuration. Follow these steps
to troubleshoot a SCSI timeout:
1. Stop all Host Activity.
2. Check drive status by using any of the following methods:
• SCD display
• ITDT
• Indicator lights on a library if the drive is installed in a library
3. If the drive is in the middle of performing an operation, wait until the drive
is idle before attempting any further steps.
4. Validate that the drive has the latest firmware.
5. Check with software application provider for any updates.
6. Check whether the tape drive power is on.
7. Power down the drive.
8. Verify that the SAS or FC cable is connected properly to the server and to
the tape drive.
9. Replace SAS or FC cable if it shows any signs of damage.
10. Power on the drive and wait until the tape drive is idle or ready.

Pre-call checklist
If you have questions or problems with the library, complete these steps before a call to IBM technical
support is placed.
Note: Where instructions refer you to the web, go to http://www.ibm.com/storage/support/lto.
1. If you suspect the tape drive needs to be replaced, first go to the section called READ and FOLLOW
before replacing drives

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2. Verify that you exhausted all troubleshooting options. See “Troubleshooting Guide” on page 103.
3. Collect library logs. See “Locating Management functions” on page 79.
4. Verify that the library and drive firmware is at the most recent level. See “Locating Management
functions” on page 79.
5. Verify that your device drivers are at the most recent level.
• For the current release of IBM device drivers, see http://www.ibm.com/support/fixcentral.
• For the current release of device drivers by independent software vendors (ISVs), go to the
appropriate third-party website.
6. Verify whether your hardware and software configuration is supported.
7. Check the hardware and connections:
• Ensure that the host interface cable connector does not contain bent or recessed pins.
• Ensure that all retention screws for the host interface cable and terminator are securely tightened.
• Verify the host connection. See “Verifying the host connection” on page 73.
If you still have a problem after these steps are completed, see “Contacting IBM technical support” on
page 111.

Contacting IBM technical support

Follow the procedures to contact IBM technical support.
Important: This tape library is a customer installed unit. The customer is responsible for the setup and
maintenance of the tape library. The customer is charged for service if a service contract is not in place.
• Complete the steps in Pre-call checklist before a call is placed to IBM technical support.
• Before IBM technical support is called, the customer is responsible for following published LTO
diagnostic procedures, including any needed update to the current level of firmware.
• The IBM Support Center assists with problem determination and can initiate shipment of a replacement
part, if needed, to the customer’s location. Transportation costs, both ways, are paid by IBM. The
replacement part becomes the property of the customer in exchange for the failed part, which becomes
the property of IBM. The customer is responsible for packing the failed part into the shipping carton that
contained the replacement part. Failure to return the failed part to IBM within 30 days results in a bill
sent to the customer for the new list price. The customer is responsible for installing and setting up all
replacement parts.
• Failure to use the carton in which the replacement part was received, or failure to properly pack the
returned part, can result in charges that are incurred for damage to the failed part during shipment.
• Before you call technical support, follow these steps that help you take full advantage of your call.
1. Be prepared to provide
– Machine type and Model name
– Serial number of the library
– Hardware configuration, including firmware versions, drive types, modules
– Type of host, operating system version, device driver information, software application, and
version, clock speed, RAM, network type, network version
– A brief description of the problem, including Event Ticket information.
2. Review all documentation carefully. (Experience demonstrates that most questions are answered in
your documentation).
3. Be prepared to explain whether the software or hardware worked properly anytime in the past. Have
you changed anything recently?
4. Pinpoint the exact location of your problem, if possible. Note the steps that led to the problem. Can
you duplicate the problem or is it a one-time occurrence?

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5. Note any host error messages displayed. Write down the exact error message.
6. If possible, call while at your computer, with the library installed and turned on.
• The IBM Support Center assists with problem determination and initiates shipment of a replacement
part, if needed, to your location. To contact IBM technical support:
– In the US: 1-800-IBM_SERV (1-800-426-7378).
– All other Countries or Regions: http://www.ibm.com/planetwide/.
– Select your country, then under Technical Support, click Open Service Request.

Diagnostic information
This section provides various diagnostic tools and information.

IBM Tape Diagnostic tool (ITDT)

The IBM Tape Diagnostic Tool (ITDT) is an independent tool that provides diagnostics on tape drives and
libraries. ITDT has multiple functional capabilities and is a quick, convenient, and efficient method for
drive firmware updates. As a note, drive memory dump retrievals are completed by the tool as well.
The IBM Tape Diagnostic tool (ITDT):
• Runs quick or extended diagnostic tests on tape drives. If the library is online to the server/host where
the tool resides, ITDT communicates with the drive through the library to load and unload a test
cartridge, exercising some library functions.
• Retrieves firmware memory dumps from tape drives and libraries.
• Completes a firmware update on tape drives or libraries. See note about library firmware update.
• Tests the performance of the environment by completely writing a cartridge and measuring
performance.
• Retrieves and displays cartridge information.
• Verifies the encryption environment.
• Does not require special device drivers.
• Is available for most major platforms.
• Scans the host interface and finds and displays for selection all IBM LTO devices. The tool does not
display non-IBM devices.
The IBM Tape Diagnostic tool (ITDT) is available as a command line utility and a graphical user interface
(GUI) version.
• The IBM Tape Diagnostic Tool (ITDT) is started by entering the executable file from the directory where
the tool is located. The Help feature gives a brief explanation of each function and shows the syntax.
Note: Be sure that you have the most current version of ITDT if you are updating firmware on a recent
drive type. Before ITDT is used, verify that your library host operating system is at the current released
level. This action ensures optimum read/write operations for diagnostic tests.
IBM maintains the current levels of ITDT on the web. Go to http://www.ibm.com/support/fixcentral and
follow these steps to access this material.
1. From the Fix Central web page, choose the Select Product tab, select System Storage from the
Product Group list.
2. Select Tape Systems from the System Storage list.
3. Select Tape drivers and software from the Tape systems list.
4. Select IBM Tape Diagnostic Tool ITDT from the Tape drivers and software list.
5. Select the appropriate operating system from the Platform list and click Continue.
6. Select the appropriate version from the list.

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Additional information about the IBM Tape Diagnostic Tool (ITDT) is included in the IBM® Tape Device
Drivers Installation and User's Guide, and can be found on the web at https://www.ibm.com/docs/en/
ts4300-tape-library?topic=guide-tape-diagnostic-tool-itdt.

Event codes
Events are used in the library Ticket and Event system to store all types of events with a unique event
code and event description.

Event Reporting System

These event codes are shown on the user interfaces as the resulting code for any type of event at the
highest level of information. No internal error code is shown at this level.
Events are sent by the library to different recipients like SNMP targets or email notification. These events
have a common structure and unique codes for every type of event.
The event code system is used for the following events:
• Error event (2XXX)
• Warning event (4XXX)
• Configuration event (8XXX)
• Informational event (9XXX)

Event code structure

Example event code

Event: 2057 - Robotics shipping lock in incorrect position

The event log with the library also includes a date and time stamp for each event. Press the associated
time stamp to see the event code and a description of the event. The date and time format can be
changed in the Date/Time Format section in the Management GUI.
• mm.dd.yyyy
• dd.mm.yyyy
• yyyy.mm.dd
The time format can be set for 12 hours or 24 hours.
• 12 hour: hh.mm.ss am/pm
• 24 hour: hh.mm.ss
Where
• yyyy is the year.
• mm is the month.
• dd is the current day.
• hh is hours.
• mm is minutes.
• ss is seconds.

Resolving an error code

1. Record the error information that is displayed on the Operator Panel display or Management GUI
screen.
2. If possible, cycle library power and retry the operation.

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• If the error does not recur, run Library Verify before normal library operation is continued.
3. If the error recurs, click the event to see its details. If available, click Troubleshooting on the Event
Ticket Details screen to get suggestions on how to fix the error. Click OK to close the Event Ticket
Details screen.
4. When the proposed solution is applied, run Library Verify before normal library operation is continued.
Complete the steps in “Resolving an error code” on page 113 before you complete the User Action that is
listed in the various Event Codes.

Main error events

Table 45. Main error events
Event Code Message Text and Details and Solution
Description
2000 Move Cartridge failed. Verify the source and destination elements and retry the move
operation.
2002 The initial module discovery Ensure that all modules are powered and have the
(detection of expansion interconnection cables properly attached. Also, ensure that
modules) failed. the module alignment locks (at the rear of module) are in the
correct positions.
2003 The library’s temperature Check to ensure that
exceeded the critical
temperature threshold. • The drive cover plates are installed where no drive exists.
• All power supplies are installed.
• The ambient room temperature is within limits.

2004 The Library Startup process • Verify that magazines are closed, cartridges are fully seated,
failed. and that no accessor obstructions exist.
• Verify that all modules are powered and any expansion
modules are cabled correctly with the interconnect cable.
• Verify that a top and bottom cover is properly installed on the
library.
• Verify that the module alignment locks (at rear of module)
are in the proper position.
• If the accessor moves front to back, but not vertically, the
accessor shipping lock might be positioned incorrectly and
must be moved to either the fully locked or fully unlocked
position.
• If the error persists, review library events for information or
restart the library.

2005 Cable to accessor is broken. Ensure that the spooling cable is fully seated in the base
module and connected correctly to the accessor assembly.

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Table 45. Main error events (continued)

Event Code Message Text and Details and Solution
Description
2009 Library test failed due to • Review test requirements and retry the test.
accessor problem.
• If the test continues to fail, check for accessor obstructions
or other accessor problems.
• For proper operation, the accessor must be able to reach the
bottom of the library. Verify that no obstructions are at the
bottom of the library or on the bottom cover of the library in
the path of the accessor.
1. To check for obstructions at the bottom of the library, first
power off the library by pressing Power for 5 seconds and
select the Default Park location.
2. When the library is powered off, remove the left magazine
of the lowest library module, and verify that the entire
area of the bottom cover is free of any objects that might
obstruct the accessor's path.
3. After any obstructions are cleared, replace the magazine,
power the library on, and after the library finishes
initialization and inventory, verify that no further critical
events were generated.

2010 Library test failed due to Ensure that the spooling mechanism is fully seated in the base
spooling mechanism defect. module and installed correctly to the accessor assembly.
2012 Multiple bottom covers Remove all bottom covers except for the bottom module in the
detected. library.
2013 Multiple top covers detected. Remove all top covers except for the top module in the library.
2014 Bottom cover is missing. Install the bottom cover on the bottom module of the library,
also check the module interconnect cabling and module power
cabling. If the base module can’t detect both a top and bottom
cover, the accessor doesn’t move.
2015 Top cover is missing. Install the top cover on the top module of the library. Also,
check the module interconnect cabling and module power
cabling. If the base module can’t detect both a top and bottom
cover, the accessor doesn’t move.
2016 Unit to unit not locked. Ensure that the alignment mechanism is engaged in every
module that is above another module in the library.
2017 Communication errors during • Ensure that all modules are powered and have the
stack discover process. interconnect cable properly attached.
• Ensure that the module alignment locks (at the rear of
module) are in the correct positions.

2021 Database access error. Restore a configuration backup and run a power cycle.
2022 Drive was hot-removed. Reinsert the removed drive at the same position as it was
removed.
2023 Internal Software error. Check for a new system Software version for upgrade.
2024 Unhandled Exception. Check for a new system Software version for upgrade.

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Table 45. Main error events (continued)

Event Code Message Text and Details and Solution
Description
2027 Move failed pulling cartridge • Check for labels or cartridge misalignments that can prevent
from slot. the cartridge from coming out of the slot or drive.
• For proper operation, the accessor must be able to reach the
bottom of the library. Verify that no obstructions exist at the
bottom of the library or on the bottom cover of the library in
the path of the accessor.
1. To check for obstructions at the bottom of the library, first
power off the library by pressing Power for 5 seconds and
select the Default Park location.
2. When the library is powered off, remove the left magazine
of the lowest library module, and verify that the entire
area of the bottom cover is free of any objects that might
obstruct the accessor's path.
3. After obstructions are cleared, replace the magazine, power
the library on, and after the library finishes initialization
and inventory, verify that no further critical events were
generated.

2028 Move failed inserting cartridge • Check for labels or cartridge misalignments that can prevent
to slot. the cartridge from coming out of the slot or drive.
• For proper operation, the accessor must be able to reach the
bottom of the library. Verify that no obstructions exist at the
bottom of the library or on the bottom cover of the library in
the path of the accessor.
1. To check for obstructions at the bottom of the library, first
power off the library by pressing Power for 5 seconds and
select the Default Park location.
2. When the library is powered off, remove the left magazine
of the lowest library module, and verify that the entire
area of the bottom cover is free of any objects that might
obstruct the accessor's path.
3. After obstructions are cleared, replace the magazine, power
the library on, and after the library finishes initialization
and inventory, verify that no further critical events were
generated.

2029 Initialization failure due to 1. Check for obstructions in the pathway of the accessor such
accessor front to back as a cartridge that is sticking out.
positioning error.
2. Verify the module alignment and frame alignment. Check
whether the accessor is stuck in lock mechanism.
3. Move the accessor apart from lock mechanism and enable
lock mechanism correctly.

2032 Initialization failure due to Check for obstructions in the vertical pathway of the accessor,
accessor rotation positioning such as a cartridge that is sitting in the shuttle of the accessor
error. or any other impedance to accessor movement.

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Table 45. Main error events (continued)

Event Code Message Text and Details and Solution
Description
2033 Initialization failure due to • Check for obstructions in the vertical pathway of the
accessor vertical positioning accessor such as a cartridge that is sticking out.
error.
• For proper operation, the accessor must be able to reach the
bottom of the library. Verify that no obstructions exist at the
bottom of the library or on the bottom cover of the library in
the path of the accessor.
1. To check for obstructions at the bottom of the library, first
power off the library by pressing Power for 5 seconds and
select the Default Park location.
2. When the library is powered off, remove the left magazine
of the lowest library module, and verify that the entire
area of the bottom cover is free of any objects that might
obstruct the accessor's path.
3. After obstructions are cleared, replace the magazine, power
the library on, and after the library finishes initialization
and inventory, verify that no further critical events were
generated.

2034 Cable to spooling mechanism Ensure that the spooling mechanism is fully seated in the base
is broken during initialization. module and connected correctly to the accessor.
2035 Initialization failure due to Check for obstructions in the vertical pathway of the accessor,
accessor gripper positioning such as a cartridge that is sitting in the shuttle of the accessor
error. or any other impedance to accessor movement.
2036 Unintended process Restart or power cycle system.
termination.
2037 Accessor firmware version Restart or power cycle system.
upgrade failed.
2038 Lost connection to Module. • Ensure that all modules are powered and have the
interconnect cable properly attached.
• Restart or power cycle the system.

2039 Cartridge was left in accessor • Enable I/O station and ensure that empty slots are available
gripper, unable to be moved to in the I/O station.
any open location.
• Power-cycle the library.
• If still failing, open covers and remove the cartridge manually
from gripper.

2040 Library Verify test failed with An unidentified failure occurred. Contact your IBM service
critical error. representative.
2041 Library Verify test failed Ensure that the alignment mechanism is engaged in every
because of unit lock failed. module that is above another module in the library.

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Table 45. Main error events (continued)

Event Code Message Text and Details and Solution
Description
2042 Library Verify test failed • Install the top cover on the top module of the library.
because top cover is missing.
• Check the module interconnect cabling and module power
cabling.
• If the base module can’t detect both a top and bottom cover,
the accessor doesn’t move.

2043 Library Verify test failed • Install the bottom cover on the bottom module of the library.
because bottom cover is
• Check the module interconnect cabling and module power
missing.
cabling.
• If the base module can’t detect both a top and bottom cover,
the accessor doesn’t move.

2045 Library Verify test failed • Check for obstructions in the pathway of the accessor such
because move media test as a cartridge that is sticking out.
failed.
• Verify module alignment and frame alignment.
• Check if accessor is stuck in lock mechanism, move the
accessor apart from lock mechanism and enable lock
mechanism correctly.

2046 Library Verify test failed • Remove and reseat the drive canister to ensure that the drive
because drive communication is fully seated.
test failed.
• If the issue persists, reset the drive.
• Use the library Management GUI to pull a drive support
ticket and check the device analysis section for help (HPE
Library and Tape Tools must be installed to view support
ticket).

2047 Library Verify test failed • Verify that no obstruction is in front of the bar code scanning
because the bar code module on the cartridge table on the accessor.
scanning test failed.
• If the error persists replace the accessor.
• For proper operation, the accessor must be able to reach the
bottom of the library. Verify that no obstructions are at the
bottom of the library or on the bottom cover of the library in
the path of the accessor.
1. To check for obstructions at the bottom of the library, first
power off the library by pressing Power for 5 seconds and
select the Default Park location.
2. When the library is powered off, remove the left magazine
of the lowest library module, and verify that the entire
area of the bottom cover is free of any objects that might
obstruct the accessor's path.
3. After obstructions are cleared, replace the magazine, power
the library on, and after the library finishes initialization
and inventory, verify that no further critical events were
generated.

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Table 45. Main error events (continued)

Event Code Message Text and Details and Solution
Description
2052 An open magazine was • Ensure that all magazines are inserted and properly locked.
detected in one or more
• Don’t open magazines by using the emergency release while
modules.
the library is operating and the accessor is moving.

2053 An open top cover was • Ensure that the top cover is inserted and properly locked.
detected.
• Don’t open top cover by using the emergency release while
the library is operating and the accessor is moving.

2054 An open bottom cover was • Ensure that the bottom cover is inserted and properly locked.
detected.
• Don’t open bottom cover by using the emergency release
while the library is operating and the accessor is moving.

2055 An open unit lock was • Ensure that all unit locks are properly locked.
detected.
• Don’t open unit locks by using the emergency release while
the library is operating and the accessor is moving.

2056 Initialization failure due to Check for obstructions in the horizontal pathway of the
picker push pull positioning accessor such as a cartridge that is sticking out or a cable that
error. is impeding progress.
2057 Startup failure due to shipping 1. Get access to the picker assembly and manually move the
lock in incorrect position. shipping lock lever to either locked or unlocked position.
2. After the shipping lock is moved to the one of the correct
positions, restart the library.

2061 Move failed pulling cartridge Check for labels or cartridge misalignments that would prevent
from drive. the cartridge from coming out of the drive.
2062 Move failed inserting cartridge Check for labels or cartridge misalignments that would prevent
to drive. the cartridge from moving into the drive.
2063 Move failed positioning picker Check for obstructions in the vertical or horizontal pathway
in front of drive. of the accessor. Examples might include a cartridge that
isn’t seated completely in a slot, an accessor isn’t sitting
horizontally level, or a problem with the accessor spooling
cable that is impeding progress.
2064 Library test failed with critical An unidentified failure occurred. Contact your IBM service
error. representative.
2065 Library startup failed because • Check for obstructions in the horizontal and vertical pathway
of robotics initialization issue of the robotics.
• Afterward reset or power cycle system.
• If the error persists, review library events for more
information

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Table 45. Main error events (continued)

Event Code Message Text and Details and Solution
Description
2066 Library startup process failed • Verify that magazines are closed, cartridges are fully seated,
during inventory scan. and that no accessor obstructions exist.
• Verify that all modules are powered and any expansion
modules are cabled correctly with the interconnect cable.
• Verify that a top and bottom cover is properly installed on the
library.
• Verify that the module alignment locks (at rear of module)
are in the proper position.
• If the accessor moves front to back, but not vertically, the
accessor shipping lock might be positioned incorrectly and
must be moved to either the fully locked or fully unlocked
position.
• If the error persists, review library events for information or
restart the library.

2067 For safety reason, the • Ensure that all magazines, top or bottom covers and unit
accessor movement was locks are inserted and properly locked.
halted in place.
• Don’t open magazines by using the emergency release or
remove covers or unit locks while the library is operating and
the accessor is moving.
• Ensure that all modules are powered and have the
interconnect cable properly attached.

2068 An emergency stop condition • Ensure that all magazines, top or bottom covers and unit
was detected in one or more locks are inserted and properly locked.
modules and prevented the
• Insert all open magazines and install all necessary covers
accessor from initialization.
and unit locks before the library is powered on.
• Ensure that all modules are powered and have the
interconnect cable properly attached.

2069 Initialization failure due to bar Restart the library and if the error persists, replace the
code reader error. accessor assembly.

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Table 45. Main error events (continued)

Event Code Message Text and Details and Solution
Description
2070 Inventory scan failed because • Check for obstructions in the vertical pathway of the
of Elevator axis problem. accessor such as a cartridge that is sticking out.
• Verify module alignment and frame alignment.
• For proper operation, the accessor must be able to reach the
bottom of the library. Verify that no obstructions are at the
bottom of the library or on the bottom cover of the library in
the path of the accessor.
1. To check for obstructions at the bottom of the library, first
power off the library by pressing Power for 5 seconds and
select the Default Park location.
2. When the library is powered off, remove the left magazine
of the lowest library module, and verify that the entire
area of the bottom cover is free of any objects that might
obstruct the accessor's path.
3. After obstructions are cleared, replace the magazine, power
the library on, and after the library finishes initialization
and inventory, verify that no further critical events were
generated.

2071 Cartridge on picker when • Verify that no obstruction is in front of the bar code scanning
trying to scan. module on the cartridge table that is on the accessor.
• If the error persists, replace the accessor.

2072 Bottom cover was detected at Review the stack assembly and place the covers to the proper
an incorrect position. position.
2073 Top cover was detected at an Review the stack assembly and place the covers to the proper
incorrect position. position.
2074 The library startup failed due Restart or power cycle system.
to a GPIO error.
2075 The library startup failed due Restart or power cycle system.
to an error when trying to
open the accessor serial port.
2076 I2C bus signals invalid. • Remove all drive canisters of the affected chassis and restart
the library.
• If the problem persists, replace the chassis. If not, add one
drive after the other until the problem comes back.
• Replace the last drive that was added before it failed again.

2077 Failed to store Calibration Restart or power cycle system.

Data to Chassis.
Note: This is a singular ticket and must be resolved manually.

2078 Incompatible Robotics Replace Robotics Assembly with a compatible model with
Assembly without Encoder Encoder or upgrade Firmware to a version that supports
detected Encoder-less control.
2079 Couldn’t upgrade bar code Restart the library and if the error persists, replace the
reader firmware. accessor.

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Table 45. Main error events (continued)

Event Code Message Text and Details and Solution
Description
2080 Cartridge lost while inserting it Check the source/destination element and ensure that no
into slot/drive. obstructions are in the pathway of the accessor.
2085 Communication failure to the This event is reported if read or write access to I2C port
Base Module controller board expanders on the main library controller is failing.
I2C port expander component
• Reboot the library to see if the error persists.
• If the error persists, power off the library and reseat the base
module controller.
• If the error continues to persist, replace the base module
controller.

2086 Communication failure to the This event is reported if read or write access to I2C port
Expansion Module controller expanders on expansion controller is failing.
board I2C port expander
• Restart the library to see if the error persists.
component.
• If the error persists, power off the library and reseat the
expansion module controller.
• If the error continues to persist, replace the expansion
module controller.

2087 Error accessing the backplane • Restart the library and if the error persists, replace the
flash memory. chassis.
• Before the chassis is replaced, ensure that you remove all of
your tape cartridges.
• If magazines need to be removed to get access to the tape
cartridges, first power down the device and then manually
release each magazine. Only one magazine must be opened
at a time.

2089 Incompatible Robotics An incompatible robotics assembly is detected. The robotics

Assembly Detected assembly was not powered on to avoid damage to the library.
Power off the library and replace the robotics assembly with a
compatible version.
2092 Locking the Robotics Power up the library. In case of robotics failure, error events
Assembly has failed during are reported at power-up. Look for the proposed solution for
power off process these new errors. If no new errors are reported, the 2092
event can be ignored.
2093 Communication to accessor Restart the library and if the error persists, replace the
controller couldn’t be accessor assembly.
established.
2094 An emergency stop condition • Ensure that all magazines, top or bottom covers and unit
was detected in one or more locks are inserted and properly locked.
modules and prevented the
• Insert all open magazines and install all necessary covers
accessor from running the
and unit locks before powering on the library.
inventory scan.
• Ensure that all modules are powered and have the
interconnect cable properly attached.

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Table 45. Main error events (continued)

Event Code Message Text and Details and Solution
Description
2095 Inventory scan failed because Check for obstructions in the horizontal pathway of the
of accessor positioning accessor such as a cartridge that is sticking out or lying on
problem. the accessor table.
2096 Initializing a communication Restart the library, and if the error persists, replace the library
interface on the library controller.
controller failed.
2097 Accessor reinitialization failed. Restart the library and if the error persists, replace the
accessor assembly.
2100 Robotic move to requested • Check for obstructions in the pathway of the accessor such
position failed. as a cartridge that is sticking out.
• Verify module alignment and frame alignment.
• Check if the accessor is stuck in the lock mechanism. Move
the accessor away from the lock mechanism and enable the
lock mechanism correctly.

2103 Incorrect stack assembly, Ensure that no more than three expansion modules are
too many expansion modules mounted and connected below or above main library.
below main library.
2104 Incorrect stack assembly, Ensure that no more than three expansion modules are
too many expansion modules mounted and connected below or above main library.
above main library.
2105 Accessor initialization failed • Check for obstructions in the horizontal pathway of the
due to horizontal positioning accessor such as a cartridge sticking out or lying on the
problem. accessor's table.
• The accessor shipping lock might be positioned incorrectly
and must be moved to either the fully locked or fully
unlocked position.

2106 An elevator block was • Check for obstructions in the vertical pathway of the robot,
detected and as a result the such as a cartridge sticking out. Also, verify alignment of the
system was taken offline. module and the frame.
• Follow these steps to check for any obstructions at the
bottom of the library or on the bottom cover of the library:
1. Turn off the library by pressing the front power button for
5 seconds, and select Default Park location.
2. Remove the left magazine of the lowest library module.
3. Remove any objects from the bottom cover that might
obstruct the robot's path.
4. Replace the magazine.
5. Power on the library.
6. After the library finishes initialization and inventory, verify
that no further critical events were generated.

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Table 45. Main error events (continued)

Event Code Message Text and Details and Solution
Description
2113 21U spool detected in a 48U Check the spool, accessor or Chassis part that was recently
Library. 21U Chassis, Spool, installed, and replace with a part that supports the 48U library
or Accessor replacement parts stack configuration.
cannot be installed in a library
that has a 48U Configuration.

2118 A base chassis or controller A failed base chassis or controller can only be replaced by a
from another library has been new field replacement CRU part. Remove the part that came
installed. This is not allowed. from the other library and only use a new field replacement
CRU part for repairs.

2119 Base chassis and Controller Reinstall original Base Chassis and Controller and then replace
are both replacement CRU only one part at a time.
parts. They cannot be
replaced at the same time.

2120 Firmware Download has been 1.6.1.0 firmware is the minimum requirement for any library
prevented. 1.6.1.0 firmware is that has 1.6.1.0 or above loaded.
the minimum requirement for
your library.

Warning events
An appropriate message is posted on the Operator Control Panel and the Management GUI.

Table 46. Warning events

Event Code Message Text and Description Details and Solution
4000 Drive Sled Fan Speed too low. Ensure that no obstructions are in the fan.
4002 Drive clean request. Clean the drive with an approved cleaning
cartridge.
4003 The drive configuration failed. Remove and reseat the drive canister and retry
the operation.
4004 The drive status request failed. Remove and reseat the drive canister to ensure
that the drive is fully seated. If the issue
persists, reset the drive.
4005 Drive is reporting a critical TapeAlert. Power-cycle the drive, and verify whether the
drive reports the same TapeAlert.
4006 A drive reported temperature is above the • Verify that the drive fan is spinning,
threshold. isn’t obstructed, and that the ambient
temperature is within specification.
• Ensure that drive bay cover plates are in
place in each location where no drive is
installed. The drive cover plates are required
for proper airflow.

4008 Cleaning tape expired. Discard the cleaning cartridge and retry
the cleaning operation with a new cleaning
cartridge.

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Table 46. Warning events (continued)

Event Code Message Text and Description Details and Solution
4009 Firmware upgrade of one or multiple The Base Module must be able to communicate
expansion modules failed. with a powered on and connected expansion
module to complete the upgrade.
• Reseat the expansion controller and
check the interconnect cable and power
connections.
• Retry the firmware upgrade.

4010 Incompatible drive. Remove the incompatible drive. Install only

drives that are supported by the library.
4012 Move Cartridge failed due to cartridge • View the event details to determine which
issue. cartridge was involved.
• Verify surrounding events that might point
to problems with this media in other move
operations.
• Remove the media from the library, and
physically inspect the media to ensure that
no physical damage exists.
• If the media appears to be undamaged, put
the media back into the library and retry the
move operation. If the problem persists, retry
the operation with a different cartridge in the
same drive.
• If the problem follows the media, remove the
media from use.
• If the problem follows the drive, use the
library Management GUI to pull a drive
support ticket and check the device analysis
section for help.

4014 Library test failed due to a Drive issue. • Verify the test parameters, and retry the test.
• If the test fails, check the library event log for
specific events that are associated with this
drive.
• Use the Management GUI to pull a drive
support ticket and check the device analysis
section for help.

4015 The Power system is degraded. Ensure that all power supplies are installed
Redundancy is not available. properly (up to two per module), and that each
power supply is connected to a valid power
source.
4016 Back up configuration data to base module Attempt to save the library configuration,
failed. power cycle the library, and retry the operation.
4017 Restore configuration data from Chassis Attempt to save the library configuration,
failed. power cycle the library, and retry the operation.

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Table 46. Warning events (continued)

Event Code Message Text and Description Details and Solution
4019 Drive Firmware bundle upgrade failed. 1. Verify that the firmware file is correct for the
drives.
2. Ensure that the drives are in a healthy state
with no cartridge in the drive.
3. Retry the operation.

4020 Database was reset due to a problem that • If the library was restored to default settings,
prevented the library from powering up. restore a saved configuration by using a
previously saved config file.
• If no config file exists, then proceed in
configuring the library.

4021 Drive was hot-removed while in active Tape drives must be disabled (powered-off)
status as data transfer device. before they are removed from the Library. In
case of hot removal, this event is created if the
drive was no active LUN master. A similar event
is defined with higher severity (critical) if the
drive was LUN master.
• Put the drive back into the library.
• Follow the “Removing a tape drive” on page
153 procedure to remove the tape drive.

4022 Drive in wrong position. A full height drive was installed to a drive bay
where it is not supported. Full high drives can
only be installed in the bottom 2 bays of a
module.
4025 Library test failed due to a cartridge error. Remove the cartridge and inspect it for
damage. Retry operation with another
cartridge.
4028 Library Test failed due to incompatible Check LTO generation for cartridge and drives.
cartridge. Remove cartridges that aren’t compatible to
your tape drives.
4029 Library Test failed - Cartridge bar code Check if Media bar code label is matching
indicates incompatibility with drive. LTO generation. Replace the label or remove
incompatible media from your system.
4030 Move cartridge operation failed due to Remove the cartridge and inspect it for
cartridge error. damage. Retry operation with another
cartridge.
4041 Library Verify failed because the power Ensure that all power supplies are installed
supply redundancy test failed. properly (two per module), and that each
power supply is connected to a valid power
source.
4044 One of the Library tests failed because Verify the source and destination elements and
a source element or destination element retry the move operation.
isn’t accessible.

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Table 46. Warning events (continued)

Event Code Message Text and Description Details and Solution
4060 Connection to the KMIP server failed. • Verify the username and password and all
needed SSL certificates that are needed for
connecting to the KMIP server.
• Verify that the KMIP server is reachable
within the network.
• Verify the IP addresses and host names of
the KMIP servers that are entered into the
wizard.
If this error happens during the connectivity
check, the additional information parameter
includes further error information that is
received from the Cryptsoft KMIP library. It also
includes the information if the server wasn't
able to ping.

4061 Key is not found on KMIP server. Verify that the requested key is available on the
KMIP server. Check the KMIP server logs for
details.
4062 Key creation on KMIP server failed. Check the KMIP server logs for details about
why key creation failed.
4063 KMIP configuration invalid. Use the KMIP configuration wizard to verify the
KMIP configuration.
4064 KMIP feature not licensed. Disable KMIP or install appropriate license for
KMIP feature.
4065 A tape alert flag was reported by a drive. Look for logged TapeAlert flags and see its
description in the “TapeAlert flags” on page
138 section.
4067 Cleaning cartridge will soon expire and Replace the cartridge.
must be replaced.
4072 No cleaning cartridge in logical library • Auto cleaning is enabled, but the logical
available for auto cleaning. library contains no labeled cleaning cartridge.
The library was unable to complete the auto
clean function for one or more drives in this
logical library.
• Install a valid and labeled cleaning cartridge
into the logical library and then complete
a load and unload on the drive that needs
cleaning to start the auto cleaning.

4073 Medium source element empty. Check the source slot visually and rescan the
inventory. Additionally, check for valid and
readable bar code label.
4074 Medium source element empty. Check the source slot visually and rescan the
inventory. Additionally, check for valid and
readable bar code label.

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Table 46. Warning events (continued)

Event Code Message Text and Description Details and Solution
4075 Cartridge lost while it was extracted from Check the source/destination element and
slot/drive. ensure that no obstructions are in the pathway
of the accessor.
4077 Unlocking the right magazine failed. • Check if any obstacle is preventing the robot
from movement.
• Restart the library and retry the operation.
• If the error persists, replace the chassis.
• If the magazine needs to be removed to get
access to the tape cartridges, first power
down the device, and then release the
magazine manually. Only one magazine can
be open at a time.

4078 Unlocking the left magazine failed. • Check if any obstacle is preventing the robot
from movement.
• Restart the library and retry the operation.
• If the error persists, replace the chassis.
• If the magazine needs to be removed to get
access to the tape cartridges, first power
down the device, and then release the
magazine manually. Only one magazine can
be open at a time.

4079 Unlocking the I/O station failed. • Check if any obstacle is preventing the robot
from moving.
• Reset the library and retry the operation.
• If the error persists, replace the chassis.
• If the I/O station needs to be removed
to get access to the tape cartridges, first
power down the device, and then release the
magazine manually. Only one magazine can
be opened at a time.

4080 Library Verify test failed with warning. An unidentified failure occurred. Contact your
IBM service representative.
4085 Drive command retries expired. • Run a drive read/write test (Library > Actions
> Tests > Drive test) with a known working
cartridge.
• If the drive test is successful, check in the
host for errors that are related with the
retries.
• If the drive test failed, replace the drive.

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Table 46. Warning events (continued)

Event Code Message Text and Description Details and Solution
4086 Move operation failed. • Ensure that the network the library is
connected to is operating normally.
• Ensure that the library is running the current
firmware.
• Restart the library.

4089 Auto calibration of one or more modules • The library must be re-calibrated.
failed. Adjustment to calibration target
• Ensure that the library firmware is up-to-
failed.
date.
• This event indicates that one or more of
the gray calibration targets on the library
magazines couldn’t be used in calibration.
• Inspect the calibration targets in each
module and then repeat the auto-calibration
routine with the Management GUI.

4090 Auto calibration of one or more modules • The library must be re-calibrated.
failed. Calibration target not found.
• Ensure that the library firmware is up-to-
date.
• This event indicates that one or more of
the gray calibration targets on the library
magazines could not be used in calibration.
• Inspect the calibration targets in each
module and then repeat the auto-calibration
routine with the Management GUI.

4091 Auto calibration of one or more modules • The library must be re-calibrated.
failed. Adjustment out of range.
• Ensure that the library firmware is up-to-
date.
• This event indicates that one or more of
the gray calibration targets on the library
magazines could not be used in calibration.
• Inspect the calibration targets in each
module and then repeat the auto-calibration
routine with the Management GUI.

4093 Could not obtain an IP address from DHCP • Check the network configuration settings and
server. check if the DHCP server is reachable.
• Use the network configuration menu or
unplug the network cable and plug it in
after a few seconds to trigger an automatic
reconfiguration of the network interface.

4095 Library test failed. Not enough valid Load the cartridges into the library.
cartridges available for testing.
4098 System time synchronization with SNTP Check for valid SNTP server address in Time
failed. configuration. If correct, ensure that the server
is reachable from your network and not blocked
by a firewall.

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Table 46. Warning events (continued)

Event Code Message Text and Description Details and Solution
4099 An unexpected reset of accessor was Ensure that the spooling cable is fully seated
detected. in the base module and connected correctly
to the accessor assembly. If the error recurs,
replace the accessor assembly.
4112 Move Cartridge failed due to cartridge not • Verify surrounding events for drive problems.
seating properly.
• Retry the operation with the same source and
destination combination.
• If the problem persists, retry the operation
with a different cartridge in the same drive.
If the problem follows the cartridge, the
cartridge must be checked for physical
damage and no longer used.
• Use the library Web GUI to pull a drive
support ticket and check the device analysis
section for more help.

4113 Move from drive failed. Check for labels or cartridge misalignments
that prevents the cartridge from coming out of
the slot or drive.
4117 Drive disabled because no power supply Remove all affected drives, insert, and power
available. up at least one power supply to the failing
module. Wait 10 seconds and put the drives
back into the module.
4119 Drive disabled because internal IP address • Remove affected drive, wait 10 seconds, and
unknown. put it back into the module.
• Restart Library stack.

4120 No empty drive available for system test. Make sure that at least one empty drive and
one compatible cartridge are available.
4121 No compatible media available for system Make sure that at least one empty drive and
test. one compatible cartridge are in the drive.
4122 No cartridge available for slot to slot Make sure that at least one cartridge and one
exerciser test. empty slot are in the library.
4123 No empty slot available for slot to slot Make sure that at least one cartridge and one
exerciser test. empty slot are in the library.
4124 Drive or media statistics couldn’t be Check for more warning tickets. Replace media
retrieved when the tape was unloaded. if media-related tape alert flags reported.
4126 Cartridge was found in inaccessible slot of Bottom slots from the lowermost unit are
lowermost unit. inaccessible to the accessor. Place the
cartridge in an upper slot.
4127 Drive was restarted because of canister Verify that the drive is installed properly in its
reset. slot and thumb screws are tightened. If the
error persists, replace the drive.

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Table 46. Warning events (continued)

Event Code Message Text and Description Details and Solution
4128 The expansion module has detected an Ensure that the power supply has a power
installed power supply but this power cord plugged in and is connected to a valid
supply does not provide power. power source. Although the power source is not
available, this expansion module can still be
used for tape storage. Operation of tape drives
is not possible.
4129 Move from drive failed. Check backup application how to allow media
removal from drive. If unsuccessful, try
the Force Drive Media Eject option in the
Operations menu.
4133 Protection Foam not removed from Base • Power down the library.
Module
• Remove top cover and then remove the
protection foam.
• Install the top cover again and restart the
library.

4135 Drive diagnostic failed. Use another diagnostic tape and run test once
more. If still failing, download drive dumps and
contact service.
4136 The base module detected an installed Ensure that the power supply has a power cord
power supply but this power supply plugged in and is connected to a valid power
doesn’t provide power. source.
4137 Diagnostic Tape not removed. Open Magazine or I/O station to remove the
diagnostic tape with the OP or Management
GUI.
4138 USB over-current detected. The USB port Ensure that the USB device is correctly inserted
was disabled. and that it does not consume more current than
specified in manual.
4139 Magazine or I/O Station operation failed. • Check whether any obstacle is preventing the
accessor from movement.
• Restart the library and retry the operation.
If the error persists, replace the accessor
assembly.
• If the magazine needs to be removed to
get access to the tape cartridges, first
power down the device and then release the
magazine manually. Only one magazine can
be open at a time.

4140 Personality mismatch detected. Replace either chassis or library controller to

ensure that all parts in the stack are matching
the personality of the main library controller.
4142 Medium destination element full. Ensure that your destination slot or drive is
empty and try again.
4144 Unit to unit lock of lowermost module is Ensure that the alignment mechanism isn’t
engaged. engaged in the lowermost module.

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Table 46. Warning events (continued)

Event Code Message Text and Description Details and Solution
4148 Download of one or multiple drive dumps Check status of selected drives and ensure that
failed they are present and finally initialized before
downloading dumps.
4150 Sequential Mode move operation failed. Check event details for further information.
4151 Download of drive firmware image • Check if the uploaded firmware image is
completed, but firmware revision did not matching your drive type and generation.
change after restart.
• Ensure that the image file isn’t corrupted.
• Download a new image from the drive
vendor's website if you aren’t sure about file
integrity.

4152 KMIP Connection refused. The selected port on the target machine is not
open. The connection is refused. Check that
the server application is running on the target
machine and the firewall is not blocking the
selected port. Contact IT Personnel to verify
the port settings.
4153 KMIP Server does not trust the client Use a client certificate that is signed by a
certificate. trusted certificate authority (CA) or manually
select the untrusted certificate on the server
side and trust it (not available on all servers).
4154 KMIP Ping to server failed. The target machine could not be reached, so no
network connection possible.
• Verify that the IP address in the settings is
correct.
• Check that the target machine is powered
and connected to the network.
• Check the network cable.
• Verify that the Firewall setting on the target
machine allows ping requests and responses.

4155 KMIP No route to host. The target machine could not be reached. The
network route to the machine isn’t available.
• Check your IP settings (IP address, Gateway
and Netmask) and verify it with your IT
personnel.
• Check that the Firewall settings on the target
machine are correct.

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Table 46. Warning events (continued)

Event Code Message Text and Description Details and Solution
4156 KMIP Handshake failure. The TLS connection could not be established
because of Handshake errors during certificate
exchange.
• Check the certificates on server and client
side for valid entries and that they are still
valid and not expired.
• Verify that TLS1.2 is enabled on the server.
• Check the client and server date/time for
current time.
• Ask your IT personnel for new and valid
certificates.

4157 KMIP Certificate unknown. The server certificate is unknown because its
root certificate is missing or not trusted. Run
a new certificate request with your server or
certificate authority and import the resulting
certificate chain.
4158 KMIP host name lookup failed. The host name on the network could not be
found. It does not exist or is misspelled.
• Verify that the entered host name is correct.
• Check your DNS address in the network
settings.
• Contact your IT personnel to verify the
entered data.

4159 KMIP certificate verify failed. The TLS server certificate could not be verified
as a valid and trusted certificate.
• Check if your server root certificate changed.
• Create a certificate request against your
server to generate a new client certificate
based on the changed server certificates.

4160 Connection to SKLM/GKLM server failed Retrieving of IPP encryption key failed because
connection to SKLM/GKLM server could not be
established.
Check for availability of server and verify
your server settings. Add a secondary fallback
server if possible.

4161 Internal encryption key handshake failed Retrieving IPP encryption key failed because of
internal data transfer failure between drive and
library.
Verify if the latest drive software is installed. If
the failure reoccurs, check the library event log
for specific events associated with this drive.

4162 for z/OS encryption not licensed Disable SKLM/GKLM for z/OS encryption or
install appropriate license for Library Managed
Encryption.

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Table 46. Warning events (continued)

Event Code Message Text and Description Details and Solution
4163 Drive sled discovery timeout Drive sled discovery timeout, status of Drive
sleds not available in time.
• Ensure that all modules are powered
and have the interconnect cable properly
attached.
• If this event is seen on multiple modules
or after ensuring all interconnect cables are
properly attached, ensure that the network
that the base module is connected to is
not experiencing broadcast storms or other
abnormal activity.
• Reboot or power cycle the system to
rediscover the modules.

4164 Inventory has been updated due to an If a move fails due to an unexpected empty or
unexpected empty or full slot. full slot, the slot is rescanned and the inventory
is corrected.
4165 Bottom magazine slots in the lowermost The installed accessor does not support access
unit are not accessible. to all 40 slots in the lowermost unit. The
bottom slots in the lowermost unit are not
accessible, so only 32 slots are available.
Install an accessor that supports access to all
40 slots in the lowermost unit.

4166 Drive self-test diagnostic failed Reset Drive and run the test again. If still
failing, download drive dumps and contact
service.
4167 Drive primary port diagnostic failed • Check whether the wrap test connector is
correctly connected to the selected port.
• Reset drive and run test again.
• If the diagnostic still fails, download drive
dumps and contact service.

4168 Drive encryption key path diagnostic failed. • Check the SKLM server configuration and
your network settings.
• If the diagnostic still fails, download the
library logs and contact service.

4173 Encryption Key Path diagnostics failed. • Check the Key server configuration and your
network settings.
• If the diagnostic still fails, download the
library logs and contact service.

4174 KMIP CA certificate failure. Check whether you provided the correct
CA certificate or the CA certificate on the
encryption server was changed.
4175 Failed to create default logical library. Check that no errors occurred during the
startup and that at least one drive is present
in the library.

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Configuration Change events

Table 47. Configuration Change events
Event Code Message Text and Description
8000 The configuration of a drive changed.
8001 The drive was added or removed from the system.
8002 A logical library was added/removed or changed.
8003 I/O station was enabled/disabled.
8004 Drive firmware changed due to firmware upgrade.
8005 Host name/domain name changed.
8006 Email configuration settings changed.
8007 Date/time format changed.
8009 Time zone configuration changed.
8011 Network configuration changed.
8012 Expansion Module upgraded.
8013 NTP time server settings changed.
8014 The SSH Access was enabled/disabled.
8016 Library reset default settings started by user.
8017 Library Firmware changed.
8018 The Unlabeled Cartridge Support configuration changed.
8019 Accessor firmware version upgraded.
8022 Management GUI/Operator Panel Timeout configuration changed.
8024 I/O station/Magazine access control configuration changed.
8026 Accessor change detected.
8029 The SNMP configuration changed.
8030 An SNMP target was added.
8031 An SNMP target was deleted.
8033 The Operator Panel module was changed.
8034 Manual Drive reset executed.
8036 New chassis detected.
8037 Chassis was removed.
8040 LDAP Server was added.
8041 LDAP Server was modified.
8042 LDAP Server was deleted.
8043 LDAP User was added.
8044 LDAP User was modified.
8045 LDAP User was deleted.

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Table 47. Configuration Change events (continued)

Event Code Message Text and Description
8046 Logout prevention configuration changed.
8057 Hardware component added.
8058 Hardware component removed.
8059 Hardware component of Library replaced.
8060 New Expansion Controller detected.
8061 New Base Library Controller detected.
8062 Auto calibration successfully finished.
8064 Password rules configuration changed.
8065 User was added.
8066 User was deleted.
8068 Remote Logging configuration changed
Note: Not applicable for 6U WHITEBOX

8069 User password changed

8071 Administrator permission for configuring encryption changed
8072 Kerberos Realm was added
8073 Kerberos Realm was modified
8074 Kerberos Realm was deleted
8075 Kerberos User was added
8076 Kerberos User was modified
8077 Kerberos User was deleted
8079 SKLM/GKLM for z/OS Encryption settings modified
8085 LDAP User Group was added
8086 LDAP User Group was modified
8087 LDAP User Group was deleted
8088 Logical Library/Partition modification and creation settings changed

Informational events
Table 48. Informational Events
Event Code Message Text and Description
9000 A tape alert flag was reported by a drive.
9001 A drive is present but currently disabled.
9002 The library was powered on.
9003 Move Cartridge command was run.
9004 Inventory scan was completed.

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Table 48. Informational Events (continued)

Event Code Message Text and Description
9005 The library was powered down from Front Panel.
9006 The network interface was turned on.
9007 The network interface was turned off.
9008 The System Time was synchronized with an NTP server.
9009 A magazine was unlocked and opened.
9010 A magazine was closed and locked.
9011 An I/O station was unlocked and opened.
9012 An I/O station was closed and locked.
9013 A user logged in at the Management GUI.
9014 A user logged out at the Management GUI.
9015 A user logged in at the Operator Panel interface.
9016 A user logged out at the Operator Panel interface.
9024 Drive support ticket created.
9025 Library test started.
9026 Library test successfully finished.
9027 Library test was stopped by user.
9028 Configuration back up to chassis was successful.
9029 Configuration restore from chassis was successful.
9031 Library health Status was changed to status "OK”.
9032 Library health status was changed to status "Warning".
9033 Library health status was changed to status “Critical”.
9035 New library chassis detected.
9038 The library was rebooted through user interface.
9041 Key on KMIP server created.
9043 Drive cleaning was started.
9045 Library configuration data failed to duplicate on to the Base Module.
9060 One or multiple configured DNS servers aren’t responding.
9061 User account was locked due to too many invalid login attempts on Management GUI.
9062 Invalid password used for login.
9063 The network port used to contact the encryption server was changed.
9064 Backup of certificate created.
9065 Certificate is restored.
9066 Temporary password generated.
9067 LTO7 formatted cartridge with a Type M bar code detected.

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Table 48. Informational Events (continued)

Event Code Message Text and Description
9068 Type M cartridge without a Type M bar code detected.
9069 Sequential Mode load sequence ended because last storage cartridge of logical library was
unloaded.
9070 Sequential Mode load sequence restarted (Loop Mode) because last storage cartridge of
logical library was unloaded.
9077 User submitted feedback
9078 Unexpected drive reset occurred
9079 Media optimization needed

TapeAlert flags
This section is intended to provide information to the reader about the tape drive by using TapeAlert
technology.
All error code and diagnostic information can be accessed from the Management GUI of the library. The
drive portion of the Management GUI contains drive error codes. Therefore, it is not necessary to open
the Library to access the buttons on the drive. See “Locating Management functions” on page 79 for a
complete description of the Management GUI functions and displays.
TapeAlert is a standard that defines status conditions and problems that are experienced by devices such
as tape drives, autoloaders, and libraries. The standard enables a server to read TapeAlert messages
(called flags) from a tape drive with the SCSI bus. The server reads the flags from Log Sense Page 0x2E.
Refer to the IBM TS4300 Tape Library SCSI Reference for library and drive TapeAlert Flag information.
This library is compatible with TapeAlert technology, which provides error and diagnostic information
about the drives and the library to the server. Because library and drive firmware might change
periodically, the SNMP interface in the library does not require code changes if devices add more
TapeAlerts that are not supported today. However, if this issue occurs the Management Information
Block (MIB) is written to minimize impact to the SNMP monitoring station. At the time of this writing, the
TapeAlert flags correctly represent TapeAlerts that are sent. The MIB file must not be taken to mean that
all traps that are defined in the MIB are sent by the library or that they will be sent in the future.

TapeAlert flags supported by the library

Parameter
Code Flag name Type Description

01d Library C The media changer mechanism is having difficulty communicating with
Hardware A the drive:
• Turn the media changer OFF, then ON
• Restart the operation.
• If problem persists, contact Technical Support.

02d Library W There is a problem with the media changer mechanism. If the problem
Hardware B persists, contact Technical Support.

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Parameter
Code Flag name Type Description

04d Library C The library has a hardware fault that is not mechanically related or
Hardware D requires a power cycle to recover.
• Turn the media changer OFF, then ON.
• Restart the operation.
• If the problem persists, contact Technical Support.

05d Library W The library mechanism might have a hardware fault.

Diagnostics
Run extended diagnostics to verify and diagnose the problem. Check
Required
the library user's manual for device-specific instructions on running
extended diagnostic tests.

13d Library Pick W There is a potential problem with the drive ejecting cartridges or with the
Retry library picking cartridges from a slot.
• No action needs to be taken at this time.
• If the problem persists, contact Technical Support.

14d Library Place W There is a potential problem with the library mechanism placing a
Retry cartridge into a slot.
• No action needs to be taken at this time.
• If the problem persists, contact Technical Support.

15d Library Load W There is a potential problem with the drive or the library mechanism
Retry loading cartridges, or an incompatible cartridge.
This flag is cleared when the next move command is received.

16d Library Door C The operation failed because the library door is open.
• Clear any obstructions from the library door.
• Close the library door.
• If the problem persists, call the library supplier help line.

17d Library I/O C There is a mechanical problem with the library media I/O Station.
Station

19d Library W Library security is compromised. The door was opened then closed
Security during operation.

20d Library I The library security mode was changed. The library was either put
Security into secure mode, or the library exited the secure mode. This is for
Mode information purposes only. No action is required.

21d Library I The library was manually turned offline and is unavailable for use.
Offline

22d Library Drive I A drive inside the library was taken offline. This is for information
Offline purposes only. No action is required.

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Parameter
Code Flag name Type Description

24d Library C The library detected an inconsistency in its inventory.

Inventory
• Redo the library inventory to correct inconsistency.
• Restart the operation.

28d Power W A redundant power supply failed inside the library. Check the library
Supply users manual for instructions on replacing the failed power supply.

33d Library C The total number of volumes exceeds the available number of storage
Capacity elements. Remove a cartridge from the inventory to recover.
Exceeded

• I = Informational suggestion to user

• W = Warning. Remedial action is advised. Performance of data might be at risk.
• C = Critical immediate remedial action is required.

TapeAlert flags supported by the drive

Flag Flag Name Hex Description Action Required Event
Numb Cod
er e
1 Read warning 01h Set when the tape drive is having Isolate the fault between drive Warning
problems reading data. No data and tape by following these Event
is lost, but there is a reduction in steps:
the performance of the tape.
• Use a known good tape
cartridge in the suspect drive.
If the drive fails, contact your
IBM® Service Representative.
• Use the suspect tape cartridge
in a known good drive. If the
test fails, discard the cartridge.

2 Write warning 02h Set when the tape drive is having Isolate the fault between drive Warning
problems writing data. No data is and tape by following these Event
lost, but there is a reduction in steps:
the performance of the tape.
• Use a known good tape
cartridge in the suspect drive.
If the drive fails, contact your
IBM® service representative.
• Use the suspect tape cartridge
in a known good drive. If the
test fails, discard the cartridge.

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Flag Flag Name Hex Description Action Required Event

Numb Cod
er e
3 Hard error 03h Set for any unrecoverable read, See the Action Required column Warning
write, or positioning error. (This for Flag Number 4, 5, or 6 in this Event
flag is set with flags 4, 5, or 6). table.
Ensure that tape drive firmware
is at the latest version. See
Appendix A, “Minimum firmware
levels for common library
features,” on page 182.

4 Media 04h Set for any unrecoverable read, Replace the tape cartridge. Warning
write, or positioning error that is Event
due to a faulty tape cartridge.
5 Read failure 05h Set for any unrecoverable read If Flag Number 4 is also set, the Warning
error where isolation is uncertain cartridge is defective. Replace Event
and failure might be due to a the tape cartridge. If Flag
faulty tape cartridge or to faulty Number 4 is not set, see Error
drive hardware. Code 6 in “Drive Error Codes:
Single-character display (SCD)”
on page 145.
6 Write failure 06h Set for any unrecoverable write If Flag Number 9 is also Warning
or positioning error where set, make sure that the write- Event
isolation is uncertain and failure protect switch is set so that
might be due to a faulty tape data can be written to the
cartridge or to faulty drive tape. If Flag Number 4 is also
hardware. set, the cartridge is defective.
Replace the tape cartridge. If
Flag Number 4 is not set, see
Error Code 6 in “Drive Error
Codes: Single-character display
(SCD)” on page 145.
7 Media life 07h Set when the tape cartridge 1. Copy the data to another tape Warning
reaches its end of life (EOL). cartridge. Event
2. Discard the old (EOL) tape.

8 Not data grade 08h Set when the cartridge is not Replace the tape with a data- Warning
data-grade. Any data that you grade tape. Event
write to the tape is at risk.
9 Write protect 09h Set when the tape drive detects Make sure that the cartridge's Warning
that the tape cartridge is write- write-protect switch is set so Event
protected. that the tape drive can write data
to the tape.
10 No removal 0Ah Set when the tape drive receives Refer to the documentation for Info
an UNLOAD command after your server's operating system. Event
the server prevented the tape
cartridge from being removed.
11 Cleaning media 0Bh Set when you load a cleaning No action is required. Info
cartridge into the drive. Informational message only. Event

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Flag Flag Name Hex Description Action Required Event

Numb Cod
er e
12 Unsupported 0Ch Set when you load an Use a supported tape cartridge. Info
format unsupported cartridge type into Event
the drive or when the cartridge
format is corrupted.
14 Unrecoverable 0Eh Set when the tape is Do not attempt to extract the old Warning
snapped tape snapped/cut or has a mechanical tape cartridge. Call the tape drive Event
failure. supplier's help line.
15 Cartridge 0Fh Set when a cartridge memory Replace the tape cartridge. If Warning
memory chip (CM) failure is detected on the this error occurs on multiple Event
failure loaded tape cartridge. cartridges, see Error Code 6
in “Drive Error Codes: Single-
character display (SCD)” on page
145.
16 Forced eject 10h Set when you manually unload No action is required. Warning
the tape cartridge while the drive Informational message only. Event
was reading or writing.
17 Loaded media is 11h Set when a write attempt is No action is required. Warning
Read-only made on a read-only cartridge. Informational message only. Event
format The flag is cleared when the
cartridge is ejected (this flag is
not supported for Ultrium 1 or
Ultrium 2).
18 Tape directory is 12h Set when the drive detects Reread all data from the tape to Warning
corrupted in the that the tape directory in the rebuild the tape directory. Event
cartridge cartridge memory is corrupted.
memory
19 Nearing media 13h Set when the tape cartridge is 1. Copy the data to another tape Info
life nearing its specified end of life. cartridge. Event
2. Replace the tape cartridge.

20 Clean now 14h Set when the tape drive detects Clean the tape drive. Warning
that it needs cleaning. Event
21 Clean periodic 15h Set when the drive detects that it Clean the tape drive as soon as Warning
needs routine cleaning. possible. The drive can continue Event
to operate, but you must clean
the drive soon.
22 Expired clean 16h Set when the tape drive detects Replace the cleaning cartridge. Warning
an expired cleaning cartridge. Event
23 Invalid cleaning 17h Set when the drive expects Use a valid cleaning cartridge. Warning
tape a cleaning cartridge and the Event
loaded cartridge is not a cleaning
cartridge.
25 Interface 19h Set when the tape drive detects Locate Error Code 8 or 9 in “Drive Warning
a problem with the SCSI, Fibre Error Codes: Single-character Event
Channel, or RS-422 interface. display (SCD)” on page 145.

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Flag Flag Name Hex Description Action Required Event

Numb Cod
er e
26 Cooling Fan 1Ah A tape drive cooling fan failed. Fan failure inside tape drive Warning
Failure mechanism or tape drive Event
enclosure.
27 Power Supply 1Bh A redundant power supply A redundant power supply Warning
failed inside the tape drive failed inside the tape drive Event
enclosure. Check the enclosure enclosure. Check the enclosure
users manual for instructions users manual for instructions
on replacing the failed power on replacing the failed power
supply. supply.
30 Hardware A 1Eh Set when a hardware failure Reset the tape drive. If the Warning
occurs that requires that you error persists even after resetting Event
reset the tape drive to recover. the drive, note the error code
on the single-character display
and look for the code in “Drive
Error Codes: Single-character
display (SCD)” on page 145 for
appropriate instructions.
31 Hardware B 1Fh Set when the tape drive fails its Note the error code on the Warning
internal Power-On Self-Tests. single-character display and see Event
in “Drive Error Codes: Single-
character display (SCD)” on page
145 for appropriate instructions.
32 Interface 20h Set when the tape drive detects Set when the tape drive detects Warning
a problem with the SCSI, Fibre a problem with the SCSI, Fibre Event
Channel, or RS-422 interface. Channel, or RS-422 interface.
33 Eject media 21h Set when a failure occurs that Unload the tape cartridge, then Warning
requires you to unload the reinsert it and restart the Event
cartridge from the drive. operation.
34 Download fail 22h Set when the tape drive detects Ensure that it is the correct FMR Warning
a problem with the SCSI, Fibre image. Download the FMR image Event
Channel, or RS-422 interface. again.
35 Drive humidity 23h Sets when the drive humidity See Error Code 1 in “Drive Error Warning
sensor indicates that the Codes: Single-character display Event
drive's humidity exceeds the (SCD)” on page 145.
recommended humidity of the
drive.
36 Drive 24h Set when the drive's temperature See Error Code 1 in “Drive Error Warning
temperature sensor indicates that the drive's Codes: Single-character display Event
temperature is exceeding the (SCD)” on page 145.
recommended temperature of
the library.
37 Drive voltage 25h Set when the drive detects See Error Code 2 in “Drive Error Warning
that the externally supplied Codes: Single-character display Event
voltages are either approaching (SCD)” on page 145.
the specified voltage limits or are
outside the voltage limits.

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Flag Flag Name Hex Description Action Required Event

Numb Cod
er e
38 Predictive 26h A hardware failure of the tape Predictive failure of drive Warning
failure drive is predicted. Call the tape hardware Event
drive supplier helpline.
39 Failure 27h The tape drive might have The drive might have a failure Warning
a fault. Check for availability that can be identified by stored Event
of diagnostic information and diagnostic information or by
run extended diagnostics if running extended diagnostics
applicable. Check the tape drive (Send Diagnostics).
user's manual for instructions
on running extended diagnostic
tests and retrieving diagnostic
data.
49 Diminished 31h Set when Native Capacity is No action is required. Info
Native Capacity diminished. Informational message only. Event
51 Tape directory 33h Set when the tape directory Use your backup software to Warning
invalid at unload on the tape cartridge that was rebuild the tape directory by Event
previously unloaded is corrupted. reading all the data.
The file-search performance is
degraded.
52 Tape system 34h Set when the tape cartridge Copy the data to another tape Warning
area write that was previously unloaded cartridge, and discard the old Event
failure cannot write its system area cartridge.
successfully.
53 Tape system 35h Set when the tape system area Copy the data to another tape Warning
area read failure cannot be read successfully at cartridge, and discard the old Event
load time. cartridge.
55 Load Failure 37h The operation failed because the Remove the tape and try another. Warning
media cannot be loaded and If the problem persists, contact Event
threaded. your IBM® service representative.
Ensure that tape drive firmware
is at the latest version. See
Appendix A, “Minimum firmware
levels for common library
features,” on page 182.

56 Unrecoverable 38h The operation failed because the Contact your IBM® service Warning
unload failure media cannot be unloaded. representative. Event
59 WORM Medium 3Bh Set when the drive determines 1. Copy the data to another Warning
– integrity check that the data on tape is suspect WORM tape cartridge. Event
failed from a WORM point of view.
2. Discard the faulty WORM
tape.

60 WORM Medium 3Ch Set when the drive rejects a write Write the data to a WORM tape Warning
– Overwrite operation because the rules for cartridge or write the data to a Event
attempted allowing WORM writes are not non-WORM tape cartridge.
met. Data can be appended only
to WORM media. Overwrites to
WORM media are not allowed.

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Sense data
When a drive encounters an error, it provides sense data as a response to the host.
Refer to the IBM TS4300 Tape Library SCSI Reference for library sense data information. Refer to the IBM
LTO Ultrium Tape Drive SCSI Reference for tape drive sense data information.
In addition, you can use the IBM Tape Diagnostic Tool (ITDT) to further examine data and determine
errors. See “IBM Tape Diagnostic tool (ITDT)” on page 112.

Drive Error Codes: Single-character display (SCD)

SCD drive error codes give descriptions of the errors and messages that pertain to the drive.
If you encounter problems while the tape drive is running, refer to Chapter 5, “Troubleshooting,” on page
91.
The SCD display appears on the inside back of an installed library and can be seen through the front
window of an expansion unit. It is seen on the lower center of a full-height drive. Each drive has a status
light and single-character display, that when visible provides drive informational and error conditions. The
single-character display shows either a single character, a dot (in the lower right of the display), or both.
Note: The SCD can be seen through the windows of expansion units, and for full-height drives only. If you
have a base unit without expansion units, or if you have half-height drives, the SCD cannot be seen.
“Single-character display (SCD) codes” on page 145 lists the codes for error conditions and informational
messages. If multiple errors occur, the code with the highest priority (represented by the lowest number)
displays first. When the error is corrected, the code with the next highest priority displays until no errors
remain.
The SCD is blank during normal operation.

Single-character display (SCD) codes

Table 49 on page 145 gives descriptions of the errors and messages that pertain to the drive. For
troubleshooting tips, see “Troubleshooting Guide” on page 103.
• Make note of the SCD error code before a cartridge is removed or the SCD error code is cleared.
• If an error occurred with a cartridge in the drive, eject the cartridge from the drive with the library
Management GUI (see “Locating Management functions” on page 79).

Attention: If the drive detects a permanent error and displays an error code other than SCD , it
automatically runs a drive dump. If you force a drive dump, the existing dump is overwritten and
data can be lost. After you force a drive dump, do not turn OFF the power to the drive or you might
lose the dump data.

Table 49. Error codes on the single-character display

Error code Meaning
No error occurred and no action is required. This code displays when diagnostics finish
running and no error occurred.
Note: The single-character display is blank during normal operation of the tape drive.

Temperature problem. The tape drive detected that the recommended operating
temperature was exceeded.
Power problem. The tape drive detected that the externally supplied power is outside
the specified voltage limits (the tape drive is not operating).
Firmware problem. The tape drive determined that a firmware error occurred
Note: Do not force a new dump; the tape drive already created one.

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Table 49. Error codes on the single-character display (continued)

Error code Meaning
Firmware or hardware problem. The tape drive determined that a firmware or tape drive
hardware failure occurred.
Note: Do not force a new dump; the tape drive already created one.

Tape drive hardware problem. The drive determined that a tape path or read/write error
occurred.
Notes:
• To prevent damage to the drive or tape, the tape drive does not allow a cartridge to be
inserted if the current cartridge was successfully ejected.
• Do not force a new dump; the tape drive already created one.

Tape drive or media error. The tape drive determined that an error occurred, but it
cannot isolate the error to faulty hardware or to the tape cartridge. Ensure that the tape
cartridge is the correct media type. See Appendix F, “LTO media,” on page 200.
Ensure tape drive is at the latest firmware version. See Appendix A, “Minimum firmware
levels for common library features,” on page 182.

Tape drive or media error. The tape drive determined that an error occurred, but it
cannot isolate the error to faulty hardware or to the tape cartridge. Ensure that the tape
cartridge is the correct media type. See Appendix F, “LTO media,” on page 200.
Interface problem. The tape drive determined that a failure occurred in the tape drive
hardware or in the host bus.
Note: The error code clears 10 seconds after the drive detected the error.

Tape drive or library-drive communication error. The tape drive determined that a failure
occurred in the tape drive's hardware or in the library-drive connection.
Degraded operation. The tape drive determined that a problem occurred which
degraded the operation of the tape drive, but it did not restrict continued use. If the
problem persists, determine whether the problem is with the drive or the media.
Note: The drive is usable, though the single-character display continues to indicate an
error and the status light flashes amber.

The tape drive needs to be cleaned. See “Locating Management functions” on page 79.

Fiber AL_PA conflict. Two drives on fiber loop have the same AL_PA.

Encryption error. Displayed when the drive detects an error that is associated with an
encryption operation.
Fiber Port offline. Displayed when the drive fiber port received a port bypass
command from another port on the Fibre Channel network.
Fibre Channel error. No light is displayed if the drive fiber port does not detect light.

Write operation to a write protected cartridge was attempted. This action includes any
attempt to overwrite a WORM protected tape. Ensure that the tape cartridge is the
correct media type. See Appendix F, “LTO media,” on page 200.
The drive is performing media optimization.

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SCD dot
If a drive dump is present while the drive is in maintenance mode, a single red dot illuminates in the lower
right corner of the SCD. To download the drive dump, see “Locating Management functions” on page 79 or
“IBM Tape Diagnostic tool (ITDT)” on page 112.
The SCD dot turns OFF when you obtain a dump or update the drive firmware.
Note: If the drive dump is stored in ROM memory (SCD dot ON solid), the dump is lost when you turn OFF
the power or reset the drive.

Status light
The Status light is a light-emitting diode (LED) that provides information about the state of the drive. The
light can be green or amber, and (when lit) solid or flashing. Table 50 on page 147 lists the conditions of
the Status light and single-character display (SCD) and provides an explanation of what each condition
means.

Table 50. Meaning of Status light and single-character display (SCD)

If the
And the
Status Meaning
SCD is...
light is...
OFF OFF The drive has no power or is powered OFF.
Green OFF The drive is powered ON and in an idle state.
Flashing OFF The drive is reading from the tape, writing to the tape, rewinding the tape, locating data
green on the tape, loading the tape, or unloading the tape.
Flashing OFF The drive contains a cartridge during the power-ON cycle. In this case, the drive
green completes POST and slowly rewinds the tape (the process can take up to ten minutes).
The light stops flashing and becomes solid when the drive completes the recovery and
is ready for a read or write operation.
Flashing Displayin The drive is displaying error codes from the error code log on the SCD.
amber g error
code
Amber Red During the power-on/initialization and POST (power-on self-test), the SCD briefly
numbers,
displays , then becomes blank (not lit) when POST is complete and no POST errors
letters, or
occur. If a POST error is detected, an error code is displayed in the SCD and the Status
segment
light flashes amber.
s
Amber Flashing The drive is exiting from maintenance mode.

Amber Flashing The drive is running the maintenance function.

function
Flashing Displayin An error occurred and the drive or media might require service, or it might require
amber g error cleaning.
once per code
second
Flashing Displayin The drive needs cleaning.
amber g
once per
second

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Table 50. Meaning of Status light and single-character display (SCD) (continued)
If the
And the
Status Meaning
SCD is...
light is...
Flashing OFF The drive is updating firmware.
amber
twice per
second
Flashing OFF The drive detected an error and is running a firmware recovery. It resets automatically.
amber
twice per
second
Flashing Flashing The drive is requesting a cartridge to be loaded.
amber
twice per
second
Flashing OFF A drive dump is in flash memory.
amber
twice per
second
Flashing Displayin The drive is performing media optimization.
green g

Power must not be removed from the drive until the microcode update is complete. The drive indicates that the
update is complete by resetting and running POST.

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Chapter 6. Upgrading and servicing

In this section, you can follow the procedures to add, remove, and replace library components.

Recommended tools
• #2 Phillips screwdriver
• Small Flat Head or Torx screwdriver

Identifying a failed component

Check which module contains the failed component. See “Locating faulty Components and Resolving
Issues” on page 94. If replacement parts are needed, go to Appendix H, “Replacement parts,” on page
220.

Internal view of library

Figure 66. Internal view of the library

Table 51. Internal view description

Numb Item Description
er
1 Right cartridge If the module is on the bottom, the right cartridge magazine holds 16
magazine cartridges; if anywhere else in the library, it can hold 20 cartridges.
2 Left cartridge magazine If the module is on the bottom, the left cartridge magazine holds 16
cartridges; if anywhere else in the library, it can hold 20 cartridges.

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Table 51. Internal view description (continued)

Numb Item Description
er
3 Accessor This component contains the library accessor and bar code reader. The
accessor moves cartridges to and from the
• I/O station
• Storage slots
• Tape drive

4 Controller Card This component is a customer replaceable unit (CRU) and stores the user
configuration information or vital product data (VPD).
5 Tape drive The module can contain a half-height or a full-height tape drive. The drive
is a customer replaceable unit (CRU), and is designed for easy removal and
replacement.
6 Power supply The power supply is a customer replaceable unit (CRU) and the sole source
of power for the module. The module is shipped with one power supply, but
can contain an optional second power supply for redundancy.
7 Robotic lock lever This component is used to lock down the accessor so it cannot move. This
action is done when the module is moved or when the robotic assembly is
removed.
8 Finger hole One of two finger holes that are used to lift out the accessor assembly. The
other is under the accessor in the photograph.
9 Spooling mechanism This component moves the accessor.

Adding, removing, or replacing a tape drive

CAUTION:
Static Sensitive
Risk of damage to devices
• A discharge of static electricity damages static-sensitive
devices or micro circuitry.
• Proper packaging and grounding techniques are necessary
precautions to prevent damage.

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Table 52. Pinch hazard

CAUTION: Risk of pinching hands or fingers. Can trap hands,

fingers, and cause serious injury. Keep hands clear during
operation. (L012)

Warning: Only individuals who are informed about the procedures and risks can replace or
upgrade this tape drive assembly. Read all troubleshooting documentation and procedures before
you proceed with repair or upgrade procedures. Hazardous moving parts exist inside this product.
Do not insert tools or any portion of your body into the drive bay openings.
Important: ESD events occurring during tape drive installation or removal may cause SAS link reset on
tape drives installed in the library. If this occurs, restart any jobs that were running on affected SAS links.

Before you begin

Read the topic, READ and FOLLOW before replacing drives. before doing and of the procedures on this
page.

Adding a tape drive

Remember:
• Half-height tape drives can be installed in any drive bay in a module.
• Full-height tape drives must be installed in the lowest two bays of a module. Installing a full-height drive
in the top two bays of a module is not supported.
1. If you are adding a tape drive, remove a drive bay cover. With a Philips screwdriver, remove one
half-height drive bay cover to install one half-height drive, or remove two drive bays covers to install a
full-height tape drive.

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Figure 67. Drive bay covers

Note: A full-height tape drive must be installed in the lowest bay of the module.
2. Align and slowly insert the new tape drive into the drive bay along the alignment rails ( 1 in Figure 68
on page 152) while the drive assembly is supported. The tape drive must be flush with the back panel
of the library.

Figure 68. Alignment rails

3. Tighten the captive thumbscrews ( 1 in Figure 69 on page 153) with your fingers until the tape drive is
secure.

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Figure 69. Installing a tape drive

4. Verify the drive operation. Check Library communication LED (10101) on sled is blinking green. At this
point drive should be ready on GUI.
5. Use one of the logical library wizards to add the drive to a logical library as needed.

Removing a tape drive

• Ensure that all host activity, including library operations are stopped to the drive that is being removed.
Exercise extra caution in case of a control path drive. Removing a control path drive will have severe
impact on the operation of logical library the drive was installed in.
• Ensure that the tape cartridge is removed from the tape drive. Use the Management GUI to move the
cartridge to a storage slot or I/O station.
• Remove the FC or SAS cables from the tape drive.
• Loosen the blue captive thumbscrews ( 1 in Figure 70 on page 153) on the tape drive. Press the lock
lever ( 2 Figure 70 on page 153) to the right and pull straight back on the tape drive handle while the
bottom of the drive is supported to remove it from the unit.

Figure 70. Unlocking the drive

Attention: Support the bottom of the tape drive when it is removed to avoid damaging any of the
internal connections.
• Execute Reset the list of known drives and modules. See “Locating Management functions” on page
79.
• Confirm that the drive is logically removed by checking the Operator Panel or Management GUI.
• If replacement drive is not available, install the drive bay cover.
• If you are replacing the drive, see “Adding a tape drive” on page 151.

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Verifying Drive installation and operation

Using the Operator Panel or the Management GUI:
1. Confirm that the library recognizes the new tape drive by checking the Operator Panel or Management
GUI. The new drive appears in the module status overview area on the left side of the screen.
2. Use the Management GUI or Operator Panel to verify that the tape drive has the current firmware.
Update the firmware if necessary.
3. Use the Management GUI or Operator Panel to test the drive. See “Locating Management functions” on
page 79.

Adding or replacing a Base or Expansion Module

Warning:
Product Weight
Caution: The weight of this part or unit is between 18.1 and
33.6 kg (40 and 74 lb). It takes two persons to safely lift this
part or unit. (C009)
Caution: The weight of this part or unit is between 33.6 and
46.3 kg (74 and 102 lb). It takes three persons to safely lift
this part or unit. (C010)
Risk of personal injury
Before a module is moved or lifted
• Observe local health and safety requirements and
guidelines for manual material handling.
• Remove all tapes to reduce the weight and to prevent
cartridges from falling into the robotics path and damaging
the library.
• Remove all tape drives to reduce the weight.
• Obtain adequate assistance to lift and stabilize the module
during installation or removal.
Risk of damage to devices
When a module is placed into or removed from a rack
• Extend the rack’s leveling jacks to the floor.
• Ensure that the full weight of the rack rests on the leveling
jacks.
• Install stabilizing feet on the rack.
• Extend only one rack component at a time.

CAUTION: Parts can be damaged by electrostatic discharge.

Keep parts in electrostatic containers until needed. Ensure
that you are properly grounded when static sensitive
components are touched.

Adding a module: Overview

To add a module to an existing configuration, you will
1. Power down the library.
2. Remove the top or bottom plate of the module. See “Preparing top and bottom modules” on page 53.

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3. Install the module into the rack. See “Installing modules in a rack” on page 56.
4. Align and connect the modules. See “Aligning and connecting modules” on page 60.
5. Connect the components and cables. See “Replacing the Module components and cables” on page
159.
6. Connect the power cords, power on the library, and complete “Verifying Library Module installation
and configuration” on page 159.
7. Add tape cartridges to the new module.

Replacing a module: Overview

To replace the module, you will
1. Update the library firmware to the minimum code level of 1.2.1.0-A00 or higher.
2. Save the library configuration. See “Saving the configuration” on page 155.
3. Remove tape cartridges and power off the library. See “Removing the magazines and cartridges” on
page 155 and “Powering off the library” on page 156.
4. Remove all the components from the module and disconnect the power cords and cables. See
“Removing the Module cables” on page 156.
5. Remove the module from the rack. See “Removing the Module from a rack” on page 157.
6. Install the replacement module into the rack. See “Installing the Module into a rack” on page 159.
7. Replace the components and cables. See “Replacing the Module components and cables” on page
159.
8. Connect the power cords, power on the library, and complete “Verifying Library Module installation
and configuration” on page 159.
9. Replace the tape cartridges.
You need a T-10 Torx screwdriver to remove the drive bay covers and a small flat head screwdriver. Have
several static safe bags available for the boards that are moved to the replacement chassis.
Before the replacement procedure is begun
• Ensure that the rack is level side to side and front to back.
• Verify that any applications that are using the library are idle.
Attention: If the temperature in the room where the replacement module is installed varies by 15
C (59 F) from the room where it was stored, allow it to acclimate to the surrounding environment
for at least 12 hours before it is unpacked from the shipping container.

Saving the configuration

See “Locating Management functions” on page 79 for instructions on saving configuration settings to a file
or an FAT32 formatted USB flash drive with the Management GUI or with the Operator Panel. This action
is needed only for the Base chassis module and only as an extra safety precaution for both chassis and
controller card replacement.
Note: Do not do a Save Configuration on a library that is in a failed state. Save the configuration on a
working library only.

Removing the magazines and cartridges

For detailed instructions, see “Locating Management functions” on page 79 to open the magazines.
Note: As a best practice, complete this procedure while applications are idle. While the magazine is pulled
or removed, the library robotic assembly cannot move media.

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Powering off the library

Power off the library from the front panel. Depress Power and hold it for 5 seconds. If the library does not
complete a soft shutdown, depress and hold Power for 10 seconds.
Important: Under normal circumstances, when the library is powered off by using the front Power, the
robot automatically parks and locks into the Base Module behind the Operator Panel. If you are given a
choice during the power down procedure, choose the default park position. To protect the spooling cable
or other sensitive parts, the accessor must be in the Base Module before any modules are removed from
the library. If it is not, follow the procedure for returning the accessor to the base module. See “Returning
the accessor to the Base Module” on page 172.
Verify that all host processes are idle.

Removing the Module cables

1. Remove the power cords from the module that is replaced.
2. Remove the expansion interconnect cables ( 1 ) from the module that is replaced and from the
modules that are connected to it.

Figure 71. Interconnect cables

Note: Completely removing the cables from both ends prevents damaging the expansion interconnect
cables during module removal and replacement.
3. Remove any SAS, FC, or Ethernet cables from the module that is replaced.
4. Remove the USB device, if present.

Removing the tape drives

Remove any tape drives from the module that is replaced. The library tracks the drive locations and issues
events if the drives aren't in the expected locations. Note the drive locations so they can be replaced in
the same order and drive bays.
1. Use your fingers to loosen the blue captive thumbscrews on the tape drive.

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2. Pull straight back on the tape drive handle while the bottom of the drive is supported to remove it from
the module.
Attention: Support the bottom of the tape drive when it is removed to avoid damaging any of the
internal connections.

Removing the power supplies

While the power supplies are removed, be sure to support the bottom. For detailed instructions, see
“Adding, removing, or replacing a power supply” on page 160.

Removing the Base or Expansion controller card

For detailed instructions, see “Replacing a Base or Expansion controller card” on page 162.

Removing the Module from a rack

Obtain assistance to lift and stabilize the module during removal and replacement.
• If you are removing a module that has a module immediately above or below it,
1. From the front of the library, use a #2 Phillips screwdriver to loosen the screws two full turns on the
module and its adjacent modules.
2. From the back of the library, unlock the alignment mechanisms that connect the module with the
adjacent modules.
Note: If a blue alignment lever lock is attached to the rear of the module, slide it to the left, then
move the alignment lever. The lever lock has an internal spring, so hold it while the alignment lever is
moved, and it automatically springs back into place after the lever is moved. See Figure 44 on page
61.

Figure 72. Unlocking or disengaging the alignment lever

From the front of the library, use a #2 Phillips screwdriver and your fingers to loosen the captive
thumbscrews screws two full turns on the module to be removed (circled in Figure 73 on page 158).
Then, slide the module out of the rack.

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Figure 73. Loosening the thumbscrews

Figure 74. Sliding the module out of the rack

Moving the library cover plates

Unpack the replacement module and place it on a sturdy work surface. Save the packaging materials to
return the empty module.
The Base Module has removable top and bottom cover plates. The two covers are identical and the
process for removing and installing them is the same for the top and bottom of the module. See
“Preparing top and bottom modules” on page 53 for details. While this procedure refers to moving a
cover from the Base Module, the information is the same for moving a cover from an Expansion Module.
The covers must be removed only if the failed unit does not have the covers (the cover is on another
module).
The replacement module is shipped with a bottom cover plate but not a top cover plate. Move the cover
plates as necessary so the replacement module has the cover plates in the same location as the empty
module and the empty module has a bottom cover plate.

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Installing the Module into a rack

See “Installing modules in a rack” on page 56 for details.

Replacing the Module components and cables

Replace the module components by reversing the removal procedures. Align the components carefully in
the guide slots and tighten thumbscrews only with your fingers. If the thumbscrews cannot be tightened
easily, verify that the component is aligned properly.
1. Replace the controller card. See “Replacing a Base or Expansion controller card” on page 162.
2. Replace the tape drives in the same locations.
Tip: To help align the drive, remove the drive bay covers for one drive at a time.
See “Adding, removing, or replacing a tape drive” on page 150.
3. Replace the magazines in the same locations.
4. Replace the power supplies. See “Adding, removing, or replacing a power supply” on page 160.
5. Reattach any SAS, FC, expansion interconnect, and Ethernet cables that was removed earlier.
6. Reinsert the USB device if you removed it earlier.
7. Reattach the power cords.

Verifying Library Module installation and configuration

• Power on the library.
• Verify that the library initializes correctly and that the status is Ready.
• Run Library Verify to verify that the replacement module is visible in the Operator Panel or
Management GUI.
• If a module was replaced, validate the library configuration in the Management GUI at Library > Logical
Libraries.
• Properly complete the Repair Identification (RID) tag that was included with the replacement module.
Note: A RID (Repair Identification) tag maintains the original serial number record of the module to
ensure your warranty coverage, if applicable, is not interrupted. The tag is important for customer
inventory accuracy. Follow the instructions on the RID tag precisely.
– Copy the serial number of the defective module onto the RID tag.
– Apply the tag to the front of the new replacement module.

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Figure 75. Placement of the RID tag (Base Module shown)

• If a module was added, you must reset your logical libraries by using the basic logical library wizard. See
“Locating Management functions” on page 79 to find and run the basic logical library wizard.

Adding, removing, or replacing a power supply

CAUTION:
Static Sensitive
Risk of damage to devices
• A discharge of static electricity damages static-sensitive
devices or micro circuitry.
• Proper packaging and grounding techniques are necessary
precautions to prevent damage.

Important: ESD events occurring during power supply installation or removal may cause SAS link reset on
tape drives installed in the library. If this occurs, restart any jobs that were running on affected SAS links.

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Removing the power supply

Figure 76. Power supplies

Table 53. Power supply components

1 Blue captive thumbscrews
2 White, lit if the AC power is connected.
3 AC power outlet
4 Green, lit if the Library in turned on.

1. Locate the failed power supply in the rear of the library. A power supply has failed if either the white or
green LED is not lit. See the troubleshooting section for more detail.
2. Unplug the AC power cord ( 3 ) from the power supply you are replacing.
3. Loosen the two blue captive thumbscrews ( 1 ) with your fingers on the power supply.
4. Using the thumbscrews (one on each side), slowly pull the power supply approximately 10 cm (4
inches) from the back of the module.
5. Use one hand to completely remove the power supply from the module, while the other hand is used
to support the bottom.

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Installing the power supply

Figure 77. Sliding in the new power supply

1. Position the new power supply onto the alignment rails ( 1 ).

2. Slide the power supply into the module until it is flush with the back panel of the module.
3. Tighten the blue captive thumbscrews ( 2 ) with your fingers to secure it to the module.
4. Attach the AC power cord to the new power supply ( 3 ) and plug the power cord into an outlet.

Installing a secondary power supply

1. Remove the power supply face plate. Note that power supplies can only be installed in the top 2 bays.
2. Position the secondary power supply onto the alignment rails.
3. Slide the power supply into the module until it is flush with the back panel of the module.
4. Tighten the blue captive thumbscrews with your fingers to secure it to the module.
5. Attach the AC power cord to the new secondary power supply.

Verifying the power supply installation and operation

1. If AC power is plugged into the power supply and the library is turned on, both the white LED ( 2 in
Figure 76 on page 161) and the green LED ( 4 in Figure 76 on page 161) will be lit.
2. Use the Operator Panel or Management GUI to confirm that the power supply is operating correctly. If
there was a power supply event, it should now be cleared.

Replacing a Base or Expansion controller card

CAUTION:
• Parts can be damaged by electrostatic discharge. Keep
parts in electrostatic containers until needed. Ensure
that you are properly grounded when static sensitive
components are touched.
• You must power off the library to install or replace this part
or damage can occur.

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Important: Do not replace both the base chassis and the Base Module controller card with repair
components in the same procedure. The firmware does not allow the library to operate if both
components are replaced at the same time. Critical library information is saved in the controller card
and within the chassis. When one is replaced, the data from the original component is transferred to the
repair component. If both the base chassis and Base Module controller are replaced, you must power
cycle the library between component replacements.

Saving the configuration

See “Locating Management functions” on page 79 for instructions on saving configuration settings to a
file with the Management GUI or with the Operator Panel. This procedure is done when a Base Module
controller card is replaced, or as an extra precaution when both the controller card and the module are
replaced.
Note: Do not do a Save Configuration on a library that is in a failed state. Save the configuration on a
working library only.

Powering off the library

Verify that all host processes are idle, then power off the library from the front panel. Depress Power and
hold it for 5 seconds. If the library does not complete a soft shutdown, depress and hold Power for 10
seconds.
Important: Under normal circumstances, when the library is powered off by using the front Power, the
robot automatically parks and locks into the Base Module behind the Operator Panel. If you are given
a choice during the power down procedure, choose the default park position. To protect the spooling
cable or other sensitive parts, the accessor must be in the Base Module before any modules or drives are
removed from the library. If it is not, follow the procedure for returning the accessor to the base module.
See “Returning the accessor to the Base Module” on page 172.

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Removing the controller card

Figure 78. Controller card components

Note: The base controller card is on the left, and the expansion controller card is on the right.

Table 54. Controller card components

1 Blue captive thumbscrews
2 Upper Expansion Module connection port
3 USB Port
4 Ethernet Port A
5 Ethernet Port B
6 Lower Expansion Module connection port
7 Controller card LEDs, top to bottom
• Green Controller Health Status. The flashing LED indicates that the controller
is in good health status and properly working.
• Yellow Controller Error. This LED turns on if the controller has a hardware
issue. In this case, the green LED stops flashing.
• Blue Unit Identifier. This LED is a beacon that can be turned on or off
through the Management GUI. The LED gives the user an indication that the
controller needs attention. See “Locating faulty Components and Resolving
Issues” on page 94.

1. Unplug the AC power cables from the module that contains the failed controller card.

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2. On the module that contains the failed controller card, remove the expansion interconnect cables
( 2 and 6 ) that connect to other modules, if present.
3. Remove the Ethernet cables ( 4 and 5 ) and the USB cable ( 3 ), if present. (An Expansion Module does
not have Ethernet or USB ports. See Figure 78 on page 164).
4. Loosen the two blue captive thumbscrews ( 1 ) on the controller.
5. Using the thumbscrews, slowly remove the controller from the module.

Installing the Base or Expansion controller card

Figure 79. Installing a Controller card

Important: Base and Expansion Module controller cards are keyed to fit in their respective modules only.
A Base Module controller card does not fit into an Expansion Module, and vice versa. If you encounter
resistance when the controller card is installed, make sure that you are installing the controller card into
the appropriate module.
1. Position the new controller card on the alignment rails.
2. Slide the controller card slowly into the module until it is flush with the back panel of the module.
3. Tighten the blue captive thumbscrews ( 1 ) with your fingers to secure it to the module.
4. Replace the expansion interconnect cables ( 2 and 6 ), the Ethernet cable or cables ( 4 and 5 ), and
the USB cable ( 3 ) that were removed previously. (An Expansion Module does not have Ethernet or
USB ports. See Figure 78 on page 164).
5. Plug in the AC power cables.

Powering on the library

Power on the library by pressing Power on the Base Module just below the Operator Panel. The green
light illuminates. When the library is powered on, it inventories the tape cartridges in the magazines,
checks the firmware version on all modules, and configures the tape drives. Then, the library confirms the
presence of the existing modules, and searches for any new modules.

Verifying the Base or Expansion controller card

1. Verify that the library has the most up-to-date firmware revision. To find the version of firmware that
is installed on the library, check the Library Properties page of the Management GUI or the Status >
Library page of the Operator Panel.
2. If the Base Module controller is replaced, upgrade the firmware if necessary. Update the firmware from
the Management GUI at Library > Actions > Update Library Firmware.
Important: If you are asked whether to retain the serial number, always select Yes.
3. Check the Attention light on the front panel and login to web interface and check the dashboard for
any alerts.

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4. With the Operator Panel or the Management GUI, check for any events. The event that indicated that
the controller was faulty is cleared.
5. If the base module controller is replaced, the library configuration is automatically restored. Validate
the library configuration, and complete a Restore if the library configuration was not restored.
6. If the UID LEDs are still illuminated, deactivate them by using the Operator Panel or Management GUI.
7. Resume the host applications.

Installing, removing, or replacing an accessor and spooling

mechanism
CAUTION: Parts can be damaged by electrostatic discharge.
Keep parts in electrostatic containers until needed. Ensure
that you are properly grounded when static sensitive
components are touched.

Powering off the library

Verify that all host processes are idle, then power off the library from the front panel. Depress Power and
hold it for 5 seconds. If the library does not complete a soft shutdown, depress and hold Power for 10
seconds.
Important: Under normal circumstances, when the library is powered off by using the front Power, the
robot automatically parks and locks into the Base Module behind the Operator Panel. If you are given a
choice during the power down procedure, choose the default park position. To protect the spooling cable
or other sensitive parts, the accessor must be in the Base Module before any components are removed
from the library. If it is not, follow the procedure for returning the accessor to the base module. See
“Returning the accessor to the Base Module” on page 172.

Preparing to remove the accessor and spooling mechanism from the Base Module

Warning:
When a module is extended from the library - to reduce the
risk of personal injury or damage to equipment
• Extend the rack-leveling jacks to the floor.
• Ensure that the full weight of the rack rests on the leveling
jacks.
• Verify that the rack is level side to side and front to back.
• Install the rack stabilizer kit on the rack.
• Extend only one rack component at a time. Racks can
become unstable if more than one component is extended.

1. Loosen the front captive screws that connect the Base Module to the rack two full turns.
2. If adjacent Expansion Modules exist
a. Loosen the front captive screws two full turns on the adjacent expansion modules.
b. Unlock the alignment lever.
c. Disconnect and completely remove the expansion interconnect cables from the Base Module and
from the adjacent modules. Removing the expansion interconnect cables completely prevents
damaging the cables when the module is moved in and out of the rack.
3. Disconnect the power supply cables on the Base Module.
4. Disconnect the Ethernet, SAS, and Fibre Channel cables from the Base Module.

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5. Completely loosen the front captive screws of the Base Module.

6. Slowly extend the Base Module from the front of the rack and remove it from the rack.
7. Place the Base Module on a flat, level surface, such as a table.
8. Remove the top library cover plate, if present.
a. Unlock the top cover with two small screwdrivers.
b. Remove the cover from the module.

Removing the accessor and spooling mechanism from the Base Module
1. Remove the left and right magazines by using the magazine release levers (circled in Figure 80 on
page 167). Push up on the lever, then pull the magazine out.

Figure 80. Magazine release levers

2. Slide the cartridge carrier toward the center of the accessor to access the robot-locking lever.
3. Standing at the front of the module, unlock the robot by moving the blue lever to the left, then toward
you, then to the right.

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Figure 81. Unlocking the robot

4. Place your fingers into the large holes on the accessor and pull up slowly.
Note: The accessor offers resistance. Lift the accessor no faster than 12 mm (0.5 inches) per second.

Figure 82. Finger holes

5. Lift the accessor gently from the module and place it on top of the gear mechanism. Take care not to
damage the spooling cable.
6. Lock the robot to keep it from lowering
7. On the top of the accessor where the spooling cable is attached, press down on the latch ( 1 in Figure
83 on page 169), then tilt out the piece that holds the spooling cable ( 2 ).
Note: Note where the end of the spooling cable pivots in the accessor. It is important to know when
you attach the new spooling cable to the accessor. See 2 in Figure 84 on page 169.
8. Lift the spooling cable from the accessor and place it in its cradle at the top of the spooling
mechanism ( 3 in Figure 83 on page 169).

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Figure 83. Unlocking the spooling cable and placing it in its cradle
9. Place the spooling connector ( 1 in Figure 84 on page 169) to the park position.

Figure 84. Spooling cable in park position

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10. Unlock the lever and set aside the accessor. See Figure 81 on page 168.
Important: If a tape cartridge is still in the cartridge carrier, remove the cartridge by lifting it straight
up. You might need to move the cartridge slightly from side to side.
11. Replace the spooling mechanism. Refer to “Removing or replacing a spooling mechanism” on page
174.

Installing the accessor into the Base Module

Important: If an accessor assembly is replaced, the minimum library firmware must be 1.2.1.0-A00. Go
to Library > Actions > Update Library Firmware to update the library firmware.
1. Each corner of the accessor has a gear with two protruding pins. Rotate one of the gears on the
accessor so that the two pins are aligned horizontally. See Figure 85 on page 170

Figure 85. Pins are aligned horizontally

2. The accessor is shipped with the robot in the unlocked position. Verify that the replacement unit is
locked, then set it on top of the gears.
3. Place the gears of the accessor into the grooves on the inside corners of the module. Confirm that all
four of the pins are touching the outside of the grooves.
4. Standing at the right side of the module, remove the end of the spooling cable from the park position.
5. Place the spooling cable into the grooves where it attaches to the accessor and rotate it until it snaps
into place. See Figure 86 on page 171.

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Figure 86. Installing the spooling cable

6. Unlock the accessor. The accessor drops smoothly. If it does not, check the alignment of the gears.
7. Before the accessor gets to the bottom, lock the robot. Standing at the front of the module, move the
blue lever to the left, then away from you, then to the right.
Tip: If the end of the spooling cable drops into the module, unlock the accessor, remove it from the
module, return the end of the spooling cable to its cradle, return the accessor to its previous position in
the module, relock the accessor, and repeat the procedure.

After the accessor and spooling mechanism installation

1. Push the magazines back into the module until they lock into place.
2. Replace the top cover on the Base Module if you removed one.
3. Slide the module into the rack.
4. If no adjacent modules exist, tighten the front screws.
5. If adjacent modules exist
a. Set the alignment mechanisms to the lock position. If you encounter resistance, adjust the upper
module so the pin in the alignment mechanism moves into the hole in the lower module.
b. When the alignment mechanism is in the locked position, tighten the front screws on the module
c. Reconnect the expansion interconnect cables.
6. Reconnect the Ethernet, SAS, and Fibre Channel cables to the Base Module.
7. Reconnect the power supply cables to the Base Module.
8. Pack the failed accessor and spooling mechanism to return to your service.

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Powering on the library

1. Power on the library by pressing Power on the Base Module just below the Operator Panel for 5
seconds.
2. The green light illuminates.
3. When the library is powered on, it inventories the tape cartridges in the magazines, checks the
firmware version on all modules, configures the tape drives, confirms the presence of the existing
modules, and searches for any new modules.

Verifying the installation

1. Verify that the library powers on and initializes correctly, and that the status is Ready.
2. If the UID LEDs are still illuminated, deactivate them by using the Operator Panel or Management GUI.
3. Run Library Verify to ensure that the library is working correctly.

Returning the accessor to the Base Module

If you powered off the library and the accessor did not return to its park position in
the Base Module behind the Operator Panel.
1. Power on the library by pressing Power on the Base Module just below the Operator Panel.
2. Return the accessor to its park position.
3. Power off the library by pressing Power on the Base Module and holding for 5 seconds.
If the accessor is still not in the Base Module, use one of the procedures in the following two sections.

If the accessor is stopped in an Expansion Module that is near the Base Module or is
stopped directly between two modules.
1. Remove the front bezel from the Base Module, the Expansion Module containing the accessor, and
modules in between as needed.
2. Insert a small flat head screwdriver into the screwdriver relief on the right rear bearing block of the
accessor.

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Figure 87. Inserting the screwdriver to manually operate the accessor

3. Turn the screwdriver to manually operate the accessor gear train and move the accessor into the Base
Module.
4. Lock the accessor. Standing at the front of the module, move the blue lever to the left, then away from
you, then to the right.
5. Reinstall the bezels that were previously removed.
6. Remove the accessor and spooling mechanism. See “Preparing to remove the accessor and spooling
mechanism from the Base Module” on page 166.
7. Install the new accessor and spooling mechanism. See “Installing the accessor into the Base Module”
on page 170.
8. Slide the Base Module back into the rack. See “After the accessor and spooling mechanism
installation” on page 171.

If the accessor is stopped in an Expansion Module that is not near the Base Module
or it cannot move vertically.
1. Remove the left magazine of the Base Module. See “Removing or replacing a magazine” on page
178. The library must already be powered off. Therefore, you must unlock the magazine by using the
manual release.
2. Disconnect the power supply cables from all of the modules.
3. Using plastic-handled scissors, reach through the left magazine opening of the Base Module and
carefully cut the spooling cable.

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Figure 88. Left magazine opening

4. Extend the expansion module that contains the accessor while carefully guiding the free spooling
cable. See “Preparing to remove the accessor and spooling mechanism from the Base Module” on
page 166. While minor differences might occur, these instructions for a Base Module also apply to an
Expansion Module.
5. Remove the accessor from the Expansion Module by using Step 1 through Step 7 in “Removing the
accessor and spooling mechanism from the Base Module” on page 167.
6. Slide the Expansion Module back into the rack. See “After the accessor and spooling mechanism
installation” on page 171. While minor differences might occur, these instructions for a Base Module
also apply to an Expansion Module.
7. Extend the Base Module. See “Preparing to remove the accessor and spooling mechanism from the
Base Module” on page 166.
8. Remove the spooling mechanism from the Base Module by using Step 8 through Step 10 in
“Removing the accessor and spooling mechanism from the Base Module” on page 167.
9. Install the new accessor and spooling mechanism. See “Installing the accessor into the Base
Module” on page 170.
10. Slide the Base Module back into the rack. See “After the accessor and spooling mechanism
installation” on page 171.

Removing or replacing a spooling mechanism

Occasionally, only the robotic spooling cable must be removed and replaced. See “Locating faulty
Components and Resolving Issues” on page 94.
1. Power down the library.
Important: Under normal circumstances, when the library is powered off by using the front Power, the
robot automatically parks and locks into the Base Module behind the Operator Panel. If you are given
a choice during the power down procedure, choose the default park position. To protect the spooling
cable or other sensitive parts, the accessor must be in the Base Module before any components are
removed from the library. If it is not, follow the procedure for returning the accessor to the base
module. See “Returning the accessor to the Base Module” on page 172.
2. Refer to “Preparing to remove the accessor and spooling mechanism from the Base Module” on page
166 for the steps in preparing your library.
3. Remove the left magazine to provide clear access to the spooling mechanism.
4. Follow the steps in “Removing the accessor and spooling mechanism from the Base Module” on page
167 to remove the accessor, disconnect the spooling cable, and place it in the park position.

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5. Push down on the lever on the top of the spooling mechanism ( 1 ) and slide about 10 mm towards the
center ( 2 ) to unlock the mechanism.

Figure 89. Unlocking the spooling mechanism

Note: Make sure that the spooling mechanism is unlocked before you try to pull it out. When the
mechanism is unlocked, the cutout behind the mechanism is covered, and the mechanism cannot slide
any further to the center.

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Figure 90. Unlocked spooling mechanism - enlarged view

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Figure 91. Locked spooling mechanism - enlarged view

6. Pull the spooling mechanism towards the front of the module to remove it.

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Figure 92. Removing the spooling mechanism

7. Reverse the steps to replace the failed spooling mechanism with the new unit.
8. Follow the steps in “Installing the accessor into the Base Module” on page 170 and “After the accessor
and spooling mechanism installation” on page 171 to put the library back into service.

Removing or replacing a magazine

It is recommended that you unlock the magazine with the Operator Panel, Management GUI, or the
release button on the front panel. If these methods fail, or if a magazine needs to be removed when the
power to the device is off, you can release the magazine manually. Only one magazine or I/O station can
be open at a time.
Note: This procedure is completed more effectively while applications are idle. While the magazine is
extended, the library robotic assembly cannot move media.
1. Log in as an administrator.
2. Go to Library > Modules and Magazines.
3. On the Actions menu, click Unlock Magazine.

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4. Click Open in the left or right magazine column within the module that contains the magazine to be
opened.
5. A message box indicates when the magazine is unlocked.
6. Unlock Magazine screen shows that the magazine is now unlocked.
Note: If not removed, the magazine and the I/O station relock after 30 seconds.
To manually eject the magazine, insert a paper clip or a small flat head screwdriver into the appropriate
magazine release hole and gently push the tab in. See Figure 93 on page 179 and Figure 94 on page 179.
1. Open the magazine access door.
2. Insert a paper clip or a small flat head screwdriver into the appropriate magazine release hole and
gently push the tab in.

Figure 93. Manually releasing the right magazine

Figure 94. Manually releasing the left magazine

3. Pull the magazines out of the module.

Moving the library modules

When a library module is moved within the rack, to a different rack, or in a rack to a different physical
location, care must be taken to avoid personal injury and damage to the module.

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Warning:
Product Weight
Caution: The weight of this part or unit is between 18.1 and
33.6 kg (40 and 74 lb). It takes two persons to safely lift this
part or unit. (C009)
Caution: The weight of this part or unit is between 33.6 and
46.3 kg (74 and 102 lb). It takes three persons to safely lift
this part or unit. (C010)
Risk of personal injury
Before a module is moved or lifted:
• Observe local health and safety requirements and
guidelines for manual material handling.
• Remove all tapes to reduce the weight and to prevent
cartridges from falling into the robotics path and damaging
the library.
• Remove all tape drives to reduce the weight.
• Obtain adequate assistance to lift and stabilize the module
during installation or removal.
Risk of damage to devices
When a module is placed into or removed from a rack:
• Extend the rack’s leveling jacks to the floor.
• Ensure that the full weight of the rack rests on the leveling
jacks.
• Install stabilizing feet on the rack.
• Extend only one rack component at a time.

Important: Under normal circumstances, when the library is powered off by using the front Power, the
robot automatically parks and locks into the Base Module behind the Operator Panel. If you are given a
choice during the power down procedure, choose the default park position. To protect the spooling cable
or other sensitive parts, the accessor must be in the Base Module before any drives are removed from the
library.
To move a module within a rack or into a different rack:
1. Save the library configuration.
2. Remove the tape cartridges from the tape drives and magazines, and power off the library.
3. Disconnect the power cords and cables, and unlock the alignment mechanisms.

Attention: Failure to disconnect all cables can result to damage to the cable or the mating
electronic assembly in the library.
4. Remove the modules from the rack.
5. Remove the rack rails from the rack.
6. Verify that the destination rack is level side to side and front to back.
7. Install the rack rails in the destination rack.
8. Install the modules in the rack.
9. Replace the cables and lock the alignment mechanisms.
10. Connect the power cords, power on the library, and verify the operation.
11. Replace the tape cartridges.

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For instructions for these steps, see “Adding or replacing a Base or Expansion Module” on page 154 and
Chapter 3, “Installing,” on page 48.

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Appendix A. Minimum firmware levels for common

library features

Table 55. Minimum firmware levels for common library features

Feature Minimum Firmware Levels Required
LTO9 (HH/FH) Tape Drives Library Firmware must be at 1.5.0.0-A00 or greater
to support the LTO9 tape drives. Ensure that any
host applications and device drivers are at the
minimum level that is required to support LTO9
tape drives.
LTO8 (HH/FH) Tape Drives Library Firmware must be at 1.1.1.0-A00 or greater
to support the LTO8 tape drives. Ensure that any
host applications and device drivers are at the
minimum level that is required to support LTO8
tape drives.
LTO6 (HH/FH) and LTO7 (HH/FH) Tape Drives Library Firmware must be at 1.1.0.1-A00 or greater
to support the LTO6 and LTO7 tape drives. Ensure
that any host applications and device drivers are at
the minimum level that is required to support LTO6
and LTO7 tape drives.
Library-Managed Encryption Library Firmware must be at 1.1.1.0-A00 or greater
to support the Library-Managed Encryption feature.
Ensure that any key manager applications are at
the minimum level that is required to support the
3U library.
SKLM/GKLM for z/OS encryption requires minimum
library firmware 1.2.0.0-B00.

Path Failover (Control Path and Data Path) Library Firmware must be at 1.1.1.0-A00 or greater
to support the Path Failover feature. Ensure that
any IBM device drivers are at the minimum level
that is required to support the 3U library.
Remote Logging (rsyslog) Library Firmware must be at 1.1.1.0-A00 or greater
to support the Remote Logging feature. Ensure that
any IBM device drivers are at the minimum level
that is required to support the 3U library.
LTO M8 media Library Firmware must be at 1.1.1.1-B00 or greater
to support the M8 media feature. Drive firmware
must be at HB82 or greater to support the M8
media feature. Ensure that any IBM device drivers
are at the minimum level that is required to
support the 3U library.

Sequential Mode Library Firmware must be at 1.1.1.2-A00 or greater

to support Sequential Mode. Ensure that any host
applications are at the minimum level that is
required to support the 3U library in this mode.

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Table 55. Minimum firmware levels for common library features (continued)
Feature Minimum Firmware Levels Required
Library Serial Number 7800K0K or greater Library firmware must be at 1.2.1.0-A00 or greater
to support newer library serial numbers.
Key Path Diagnostics (KPD) Library Firmware must be at 1.3.0.0-A00 or greater
to support KPD.

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Appendix B. Security
More information for security and encryption protocols.

TLS Support
TS4300 currently supports TLS 1.3.
TLS 1.3 speeds up encrypted connections with advancements such as TLS false start and Zero Round Trip
Time (0-RTT).

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Appendix C. Getting started with SSL certificates

This topic provides a beginner-level description of the process for obtaining SSL certificates so you can
implement secure communications (HTTPS) on your tape library.
To summarize the process, you will:
1. Install OpenSSL, if it’s not already installed.
2. Generate a private key. A private key is used to create a digital signature for the library web server. This
file should be kept secure, as anyone with access to it may be able to gain access to the web server.
3. Generate a certificate. The certificate includes a public key that works together with your private key.
Depending on your security requirements, you can generate either:
• A certificate signing request (CSR), which is a certificate in a format that can be sent to a CA
(certificate authority) for signing.
• A self-signed certificate.
4. Create a certificate package.
5. Upload the certificate package to the tape library.
Examples of the most common OpenSSL command options are provided here. Refer to the OpenSSL
command help for additional options.

Working with OpenSSL

OpenSSL is an open-source software library that is widely used to generate and manage certificates.
OpenSSL is recommended to ensure compatibility with development and support.

Installing OpenSSL
The installation procedure depends on your operating system:
• Windows users – There are several versions of OpenSSL for Windows. One such product is Win32
OpenSSL. Additional options can be found in the OpenSSL Binaries wiki. When installing, accept the
default installation settings.
• Linux users – Refer to the OpenSSL Downloads page for the latest version.

Configuring OpenSSL
OpenSSL requires a master configuration file (openssl.cnf) to generate a certificate. If this file is not
included in your installation, you will receive an error message that mentions openssl.cnf. Follow these
steps to add the file:
1. Obtain a configuration file. If you don’t have one locally, MIT (Massachusetts Institute of Technology)
provides a generic configuration file that you can use. You don’t need to make any changes to the file
at this time. After you become more familiar with OpenSSL, you may want to customize some of the
settings.
2. Save the file to your computer in the following directory:
Windows
C:\Program Files (x86)\Common Files\SSL\
Linux
/etc/pki/tls/

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Running OpenSSL
OpenSSL is a command-line program, meaning that you enter text commands in a command window and
status and error messages are displayed as the command executes. To run OpenSSL:
• Windows – If you accept the default installation options, the installer will create a directory for the
program on your C:\ drive. For example:
C:\OpenSSL-Win32
To run the program, go to the C:\OpenSSL-Win32\bin directory and double-click the file openssl.exe.
This opens a text window with an OpenSSL> prompt. Enter the commands described below at this
prompt. The files you generate are placed in this same directory.
• Linux – Depends on your installation.

Generating a private key

A private key file is a text file that can be opened with any text editor. The file must have a *.pem
extension. It will look something like this (only much longer):

-----BEGIN RSA PRIVATE KEY-----

Proc-Type: 4,ENCRYPTED
DEK-Info: AES-256-CBC,F6F1F37584D8189C97F23F9DCD431B42
qwabUGR9ag09wq1nDtsB3hSuXtJdOBhEn3Wok6qrIWqE8VL8Ss5N7U4MNIWA4G9A ...
-----END RSA PRIVATE KEY-----

The genrsa command is used to generate an RSA private key file.

The most basic form of the genrsa command specifies the name of the output file containing the key and
specifies AES256 encryption (required).
• Windows
Openssl> genrsa -out key-filename.pem -aes256
• Linux
$ openssl genrsa -out key-filename.pem -aes256
The –pass option adds password protection to the certificate. If specified, tape library users will be
required to enter this password to log in to the GUI.
• Windows
Openssl> genrsa -out key-filename.pem -aes256 -passout pass:Passw0rd1
• Linux
$ openssl genrsa -out key-filename.pem -aes256 -passout pass:Passw0rd1
If you do not specify a size for the private key, the genrsa command uses the default value of 512 bits. To
specify a different key size, enter the value as shown in the following example (2048). The key size must
be the last option in the command.
• Windows
Openssl> genrsa -out key-filename.pem -aes256 -passout pass:Passw0rd1 2048
• Linux
$ openssl genrsa -out key-filename.pem -aes256 -passout pass:Passw0rd1 2048

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Generating a certificate signing request

The req command is used to generate a CSR. The most basic form of this command specifies the name
of the key file you created in the previous step and the name of the output file, which must have a *.csr
extension.
The following example also includes the -SHA256 option, which creates a certificate using the SHA256
signature algorithm.
• Windows
OpenSSL> req -new -key key-filename.pem -out cert.csr -SHA256
• Linux
$ openssl req -new -key key-filename.pem -out cert.csr -SHA256
When you enter the command, you will be prompted to provide the following information. This
information is used to create a distinguishing name (DN) for the certificate.
• The two-letter code for your country, such as US or DE
• The full name of your state or province
• Your city or town
• The name of your organization
• The name of the unit within your organization
• Your name or the host name of the system
• Your email address
• A challenge password – This is not related to the password you assigned when creating the private key.
Leave blank unless you understand when and how to use it.
• Company name – Optional

Generating a self-signed certificate

The req command is also used to generate a self-signed certificate. The output file should have a *.pem
extension.
• Windows
Openssl> req -new -x509 -key key-filename.pem -out selfcert.pem -SHA256
• Linux
$ openssl req -new -x509 -key key-filename.pem -out selfcert.pem -SHA256

Creating the certificate package

When you have the certificate, copy and paste the contents of the certificate file into the file containing
the private key. It should look something like the following (only much longer). The file must have a *.pem
extension.

-----BEGIN RSA PRIVATE KEY-----

Proc-Type: 4,ENCRYPTED
DEK-Info: AES-256-CBC,F6F1F37584D8189C97F23F9DCD431B42
qwabUGR9ag09wq1nDtsB3hSuXtJdOBhEn3Wok6qrIWqE8VL8Ss5N7U4MNIWA4G9A ...
-----END RSA PRIVATE KEY-----

-----BEGIN CERTIFICATE-----
MIID4zCCAsugAwIBAgIJALwLp6+xV13iMA0GCSqGSIb3DQEBBQUAMIGHMQswCQYD
VQQGEwJERTEXMBUGA1UEBwwORnJhbmtmdXJ0L01haW4xEzARBgNVBAoMCkRaIEJB
OoD8y9uFwL24rdqR7lCAC5PdPYlf594yOwbUaIVfxBo46vnzmJO3 ...
-----END CERTIFICATE-----

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 IBM Confidential

Uploading the certificate package to the tape library

To upload the certificate, log in to the management GUI and select Settings > Security > Secure
Communications. From the Secure Communications page, select On and specify the PEM file containing
the certificate.

Advanced command examples

The following commands are used by development to generate certificates for testing. These commands
use the –newkey option to generate both the private key and the certificate with a single command. Refer
to the OpenSSL command help for information on the other options used here.
Self-signed certificate with private key encrypted; must enter passphrase
• Windows
Openssl> req -x509 -sha256 -newkey rsa:2048 -keyout key.pem -out cert.pem
-days 1460
• Linux
$ openssl req -x509 -sha256 -newkey rsa:2048 -keyout key.pem -out cert.pem
-days 1460
Self-signed certificate with private key not encrypted
• Windows
Openssl> req -x509 -sha256 -newkey rsa:2048 -keyout key.pem -out cert.pem
-days 3650 –nodes
• Linux
$ openssl req -x509 -sha256 -newkey rsa:2048 -keyout key.pem -out cert.pem
-days 3650 –nodes

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Appendix D. Library Configuration Forms

Make a copy of these forms, and fill them out as you are installing and configuring your library.
Update the forms each time that changes are made to the library configuration and store these forms in a
secure location. Having the information on these forms are helpful if a call to IBM® service is necessary.
You can also save library configuration data from the Management GUI. See “Locating Management
functions” on page 79.

Library information
General Information
Library type TS4300 (MT 3555)
Serial Number
Host name
SNTP server
Encryption License Key
Path Failover License Key
Network Settings
Domain Name
Network Protocol IPv4/IPv6
Max. Link Speed
Method
IP Address
Gateway
DNS1
DNS2
Security Settings
Password Policy
SSL
Certificates
LDAP Server (See also User Accounts)
LDAP Domain
Encryption Settings
Encryption Key Manager Server 1/Port
Encryption Key Manager Server 2/Port
Notification Settings
SMTP Notification Level
SMTP Server/Port

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General Information
SMTP Security
SMTP Email Address
SNMP Community Name
SNMP Notification Level
SNMP Server/Port 1
SNMP Server/Port 2

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Module and drive information

Make a copy of this page, for more than 2 modules.

Number
Number of Power Supplies
I/O Station Enabled
Drive 1 (bottom slot) Type
-- Serial Number
-- Logical Library Number/Control Path
-- Port Settings (FC only)
Drive 2 (middle slot) Type
-- Serial Number
-- Logical Library Number/Control Path
-- Port Settings (FC only)
Drive 3 (top slot) Type
-- Serial Number
-- Logical Library Number/Control Path
-- Port Settings (FC only)

Number
Number of Power Supplies
I/O Station Enabled
Drive 1 (bottom slot) Type
-- Serial Number
-- Logical Library Number/Control Path
-- Port Settings (FC only)
Drive 2 (middle slot) Type
-- Serial Number
-- Logical Library Number/Control Path
-- Port Settings (FC only)
Drive 3 (top slot) Type
-- Serial Number
-- Logical Library Number/Control Path
-- Port Settings (FC only)

Logical Library information

Make a copy of this page, for more than 2 logical libraries.

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Number
Name
Number of Drives
Number of Slots
Number of I/O Slots
Barcode Label Length Rep to Host
Barcode Label Alignment Rep to Host
Auto Clean
Key Manager Type
LTO7+ Multi-Initiator SCSI Conflict Detection
Sequential Mode

Number
Name
Number of Drives
Number of Slots
Number of I/O Slots
Barcode Label Length Rep to Host
Barcode Label Alignment Rep to Host
Auto Clean
Key Manager Type
LTO7+ Multi-Initiator SCSI Conflict Detection
Sequential Mode

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Users account information

The default user names, roles, and passwords are listed in the table. Add any user names, their roles, and
passwords that are created.

User name Role Password

administrator Administrator adm001

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Appendix E. Management GUI functions and roles

The administrator can access all functions of the library and can make changes. Other user roles have
restrictions on what features can be accessed or changed. An administrator can give others access to the
library but can restrict their full capability. See Chapter 4, “Managing,” on page 74 for an overview of the
four user roles.

Table 56. Management GUI functions and roles

Management GUI Functions Roles
Admin- Service Super- Monitor
istrator user
Library ✔ ✔ ✔ ✔
Dashboard ✔ ✔ ✔ ✔
Actions ✔ ✔ ✔ ✔
Inventory Library ✔ ✔ ✔
Update Library Firmware ✔ ✔ ✔
Export Library Logs ✔ ✔ ✔
Reset Library ✔ ✔ ✔
Turn Identifier (UID) Light On or Off ✔ ✔ ✔
Tests ✔ ✔ ✔
Library Verify ✔ ✔ ✔
Demo Mode ✔ ✔ ✔
Drive Test ✔ ✔ ✔
Slot to Slot Exerciser ✔ ✔ ✔ ✔
(0-10 cycles)
Slot to Slot Exerciser ✔
(0-endless)
Properties ✔ ✔ ✔ ✔

Modules and Magazines ✔ ✔ ✔ ✔

Actions ✔ ✔ ✔
Unlock I/O Station ✔ ✔ ✔
Unlock Magazine ✔ ✔ ✔
Enable or Disable I/O Station ✔ ✔ ✔
Modules ✔ ✔ ✔ ✔
Refresh ✔ ✔ ✔ ✔

Logical Libraries ✔ ✔ ✔ ✔
Actions ✔ ✔ ✔ ✔

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Table 56. Management GUI functions and roles (continued)

Management GUI Functions Roles
Admin- Service Super- Monitor
istrator user
Manage Logical Library (Expert ✔ ✔ ✔
Mode)
Manage Logical Library (Basic Mode) ✔ ✔ ✔
Manage KMIP Encryption ✔ ✔ ✔
Manage SKLM for z/OS Encryption ✔ ✔ ✔
Graphical View ✔ ✔ ✔ ✔
Refresh ✔ ✔ ✔ ✔
Collapse All ✔ ✔ ✔ ✔

Events ✔ ✔ ✔
Error and Warning Events ✔ ✔ ✔
Actions ✔ ✔ ✔
Mark All Open Events ✔ ✔ ✔
Inactive
Clear Log ✔ ✔ ✔
Include Inactive Events ✔ ✔ ✔
Service Events ✔
Actions ✔
Clear Log ✔
Informational Events ✔ ✔ ✔
Actions ✔ ✔ ✔
Clear Log ✔ ✔ ✔
Configuration Events ✔ ✔ ✔
Actions ✔ ✔ ✔
Clear Log ✔ ✔ ✔
Show All ✔ ✔ ✔

Drive ✔ ✔ ✔ ✔
Drives and Ports ✔ ✔ ✔ ✔
Actions ✔ ✔ ✔
Modify Port Settings ✔ ✔ ✔
Clean Drive ✔ ✔ ✔
Reset Drive ✔ ✔ ✔
Eject Cartridge from Drive ✔ ✔ ✔
Drive Test ✔ ✔ ✔

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Table 56. Management GUI functions and roles (continued)

Management GUI Functions Roles
Admin- Service Super- Monitor
istrator user
Update Drive Firmware ✔ ✔ ✔
Export Service Logs ✔ ✔ ✔
Refresh ✔ ✔ ✔ ✔
Expand All ✔ ✔ ✔ ✔

Cartridges ✔ ✔ ✔ ✔
Cartridges and Slots ✔ ✔ ✔ ✔
Actions ✔ ✔ ✔ ✔
Inventory Library ✔ ✔ ✔
Move Cartridges ✔ ✔ ✔
Graphical View ✔ ✔ ✔
Search Bar ✔ ✔ ✔ ✔
Clear ✔ ✔ ✔ ✔

Access ✔ ✔
Local User ✔
Add User ✔
Actions ✔ ✔
Modify User Password (must click ✔
user)
Modify Role Permissions ✔ ✔
Modify Operator Panel PIN ✔
Remove User (must click user) ✔
Filter by name ✔ ✔

Local Password Policies ✔ ✔

Password Rules ✔ ✔
Submit ✔ ✔

LDAP Authentication ✔ ✔
LDAP Servers ✔ ✔
Add Server ✔
Actions ✔
Modify Server (click ✔
server)

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Table 56. Management GUI functions and roles (continued)

Management GUI Functions Roles
Admin- Service Super- Monitor
istrator user
Remove Server (click ✔
server)
LDAP Users ✔ ✔
Add User ✔
Actions ✔
Modify User ✔
Remove User ✔
LDAP User Groups ✔ ✔
Add User Group ✔
Actions ✔
Modify User Group ✔
(click group)
Remove User Group ✔
(click group)

Kerberos Authentication ✔ ✔
Kerberos Servers ✔ ✔
Add Server ✔
Actions ✔
Modify Server (click ✔
Server)
Remove Server (click ✔
Server)
Kerberos Users ✔ ✔
Add User ✔
Actions ✔
Modify User ✔
Remove User ✔

Settings ✔ ✔ ✔ ✔
Library ✔ ✔ ✔
Date and Time ✔ ✔ ✔
Time Zone ✔ ✔ ✔
Date Time Format ✔ ✔ ✔
Set Date Time ✔ ✔ ✔
SNTP ✔ ✔ ✔

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Table 56. Management GUI functions and roles (continued)

Management GUI Functions Roles
Admin- Service Super- Monitor
istrator user
Licensed Features ✔ ✔ ✔
Add License Key ✔ ✔ ✔
Licensed Key in Systems ✔ ✔ ✔
Firmware Update ✔ ✔ ✔
Firmware Level ✔ ✔ ✔
Advanced ✔ ✔ ✔
Save Configuration File ✔ ✔ ✔
Restore Configuration File ✔ ✔ ✔
Reset Configuration Only ✔ ✔ ✔
Full Factory Reset ✔ ✔
Reset the list of known Drives and ✔ ✔ ✔
Modules
Initial Configuration Wizard ✔ ✔ ✔
Configuration Wizard Application ✔ ✔ ✔
Auto Calibration ✔ ✔
Start Auto Calibration Wizard ✔ ✔

Network ✔ ✔ ✔
Ethernet ✔ ✔ ✔
General Network Settings ✔ ✔ ✔
Primary Network Port ✔ ✔ ✔
IPv4 ✔ ✔ ✔
Secondary Network Port ✔ ✔ ✔
Reset Internal IP Range (in case of ✔ ✔ ✔
conflict)

Notifications ✔ ✔ ✔
Email ✔ ✔ ✔
Email SMTP Settings ✔ ✔ ✔
SNMP ✔ ✔ ✔
SNMP Settings ✔ ✔ ✔
Remote Logging (rsyslog) ✔ ✔ ✔
Remote Logging ✔ ✔ ✔

Security ✔ ✔ ✔ ✔

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Table 56. Management GUI functions and roles (continued)

Management GUI Functions Roles
Admin- Service Super- Monitor
istrator user
Encryption ✔ ✔ ✔ ✔
Actions ✔ ✔ ✔
Manage KMIP ✔ ✔ ✔
Encryption
Manage SKLM for ✔ ✔ ✔
z/OS Encryption
Run Key Path ✔ ✔ ✔
Diagnostics
Security Encryption Status ✔ ✔ ✔ ✔
Refresh ✔ ✔ ✔ ✔
GUI ✔ ✔ ✔
Secure Communications ✔ ✔ ✔
Certificate Settings ✔ ✔ ✔
Create Custom Certificate ✔ ✔ ✔
Backup Custom Certificate ✔ ✔ ✔
Restore Custom Certificate ✔ ✔ ✔
Session Timeout ✔ ✔ ✔
Operator Panel/RMI Session Locking ✔ ✔ ✔

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Appendix F. LTO media

LTO media is available in various types. Ensure you choose a media type that your drive supports.
IBM Ultrium media is available in the following types:
• Data cartridge
• WORM (Write Once, Read Many) cartridge
• Cleaning cartridge
To ensure that your IBM Ultrium tape drive conforms to IBM specifications for reliability, use only IBM
LTO Ultrium tape cartridges. You can use other LTO-certified data cartridges, but they might not meet
the standards of reliability that are established by IBM. The IBM LTO Ultrium data cartridge cannot be
interchanged with the media used in other IBM non-LTO Ultrium tape products.
Figure 95 on page 200 shows the IBM LTO Ultrium data cartridge and its components.

1 LTO cartridge memory 4 Write-protect Switch

2 Cartridge door 5 Label area
3 Leader Pin 6 Insertion guide

Figure 95. The IBM LTO Ultrium data cartridge

Data cartridges
The generations of IBM Ultrium data cartridges are identified by color.

Table 57. Cartridge types and colors

Type Color
Ultrium 9 Teal
Ultrium 9 WORM Teal and Silvery gray
Ultrium 8 Burgundy
Ultrium 8 WORM Burgundy and Silvery gray
LTO M8 Purple
Ultrium 7 Purple

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Table 57. Cartridge types and colors (continued)

Type Color
Ultrium 7 WORM Purple and Silvery gray
Ultrium 6 Black
Ultrium 6 WORM Black and Silvery gray
Ultrium 5 Burgundy
Ultrium 5 WORM Burgundy and Silvery gray
Ultrium 4 Green
Ultrium 4 WORM Green and Silvery gray
Ultrium 3 Slate Blue
Ultrium 3 WORM Slate Blue and Silvery gray
Ultrium 2 Purple
Ultrium 1 Black

All generations contain 1/2-inch, dual-coat, magnetic tape.

You can order tape cartridges with the bar code labels included, or you can order custom labels.
When tape is processed in the cartridges, Ultrium tape drives use a linear, serpentine recording format.
The native data capacity and recording format of Ultrium data cartridges is as follows:

Table 58. Cartridge data capacity and recording formats

Type Native Data Capacity Recording Format
Ultrium 9 18 TB (45 TB at 2.5:1 compression) Reads and writes data on 8960
tracks, 32 tracks at a time.
Ultrium 8 12 TB (30 TB at 2.5:1 compression) Reads and writes data on 6656
tracks, 32 tracks at a time.
LTO M8 9 TB (22.5 TB at 2.5:1 Reads and writes data on 3584
compression)* tracks, 32 tracks at a time.
Ultrium 7 6 TB (15 TB at 2.5:1 compression) Reads and writes data on 3584
tracks, 32 tracks at a time.
Ultrium 6 2.5 TB (6.25 TB at 2.5:1 Reads and writes data on 2176
compression) tracks, 16 tracks at a time.
Ultrium 5 1.5 TB (3 TB at 2:1 compression) Reads and writes data on 1280
tracks, 16 tracks at a time.
Ultrium 4 800 GB (1.6 TB at 2:1 compression) Reads and writes data on 896
tracks, 16 tracks at a time.
Ultrium 3 400® GB (800 GB at 2:1 Reads and writes data on 704
compression) tracks, 16 tracks at a time.
Ultrium 2 200 GB (400 GB at 2:1 Reads and writes data on 512
compression) tracks, 8 tracks at a time.
Ultrium 1 100 GB (200 GB at 2:1 Reads and writes data on 384
compression) tracks, 8 tracks at a time.
*In any tape product with M8 cartridges, the minimum LTO8 tape drive firmware version is HB82.

Appendix F. LTO media 201

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The first set of tracks is written from near the beginning of the tape almost to the end of the tape. The
head then repositions to the next set of tracks for the return pass. This process continues until all tracks
are written and the cartridge is full, or until all data is written.
The cartridge door ( 2 in Figure 95 on page 200) protects the tape from contamination when the cartridge
is out of the drive. The tape is attached to a leader pin ( 3 in Figure 95 on page 200) behind the door.
When the cartridge is inserted into the drive, a threading mechanism pulls the pin (and tape) out of the
cartridge, across the drive head, and onto a non-removable take-up reel. The head can then read or write
data from or to the tape.
The write-protect switch ( 4 in Figure 95 on page 200) prevents data from being written to the tape
cartridge. For more information, see “Write-Protect switch” on page 208.
The label area ( 5 in Figure 95 on page 200) provides a location to place a label. For more information,
see “Bar code label” on page 205.
The insertion guide ( 6 in Figure 95 on page 200) is a large, notched area that prevents the cartridge from
being inserted incorrectly.

Table 59. Nominal cartridge life: Load/unload cycles

Type Load/Unload Cycles
Ultrium 9 100,000 (100k)
Ultrium 8 100,000 (100k)
LTO M8 20,000 (20k)
Ultrium 7 20,000 (20k)
Ultrium 6 20,000 (20k)
Ultrium 5 20,000 (20k)
Ultrium 4 20,000 (20k)
Ultrium 3 20,000 (20k)
Ultrium 2 10,000 (10k)
Ultrium 1 5000 (5k)

Cartridge compatibility
The read/write capabilities of Ultrium data cartridges.

Table 60. Ultrium data cartridge compatibility with Ultrium tape drives
IBM Ultrium Data Cartridges
IBM 18 TB 12 TB 9 TB 6 TB 2.5 TB 1.5 TB 800 GB 400 GB 200 GB 100 GB
Ultrium Ultrium Ultrium LTO M8 Ultrium Ultrium Ultrium Ultrium Ultrium Ultrium Ultrium
tape 9 8 7 6 5 4 3 2 1
drive
Ultrium Read/ Read/
9 Write Write
Ultrium Read/ Read/ Read/
8 Write Write Write
Ultrium Read/ Read/ Read
7 Write Write Only
Ultrium Read/ Read/ Read
6 Write Write Only

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Table 60. Ultrium data cartridge compatibility with Ultrium tape drives (continued)
IBM Ultrium Data Cartridges
Ultrium Read/ Read/ Read
5 Write Write Only
Ultrium Read/ Read/ Read
4 Write Write Only
Ultrium Read/ Read/ Read
3 Write Write Only
Ultrium Read/ Read/
2 Write Write
Ultrium Read/
1 Write

LTO type M cartridge (M8)

The LTO program introduced a new capability with LTO8 tape drives: the ability to write 9 TB (native) on a
brand new LTO Ultrium 7 cartridge instead of 6 TB (native) as specified by the LTO7 format.
Such a cartridge is called an LTO7 initialized LTO Type M cartridge. These LTO Type M cartridges are
identifiable by using an automation bar code label that ends with the last 2 characters “M8”.

Table 61. LTO7 and later Cartridge Types

Cartridge/Density Bar code label Cartridge Native capacity Tape Drive
type Packaging/ compatibility
Silkscreen
labeling
L9 xxxxxxL9 LTO Ultrium 9 18 TB LTO9
L8 xxxxxxL8 LTO Ultrium 8 12 TB LTO8
M8 xxxxxxM8 LTO Ultrium 7 9 TB LTO8
L7 xxxxxxL7 LTO Ultrium 7 6 TB LTO7, LTO8

From now on, these cartridges are referred to as L9. L8, M8, and L7.
Only new, unused LTO Ultrium 7 cartridges can be initialized as M8 cartridges. When a cartridge is
initialized as M8, it cannot be changed back to L7. Initialized M8 cartridges can be written and read only in
an LTO8 tape drive. LTO7 tape drives cannot read initialized M8 cartridges.
M8 cartridges can be purchased as either pre-initialized (also referred to as “labeled and initialized”) M8
data cartridges or uninitialized M8 data cartridges (M8 WORM cartridges are not supported). For either
option, the bar code label is included. However, the uninitialized M8 data cartridge must first be initialized
in tape libraries that support the automatic initialization of uninitialized M8 cartridges while under the
control of ISV applications that recognize the “M8” bar code label.
A tape cartridge is initialized when it is first loaded into a compatible tape drive and data is written by
the ISV application at the beginning of tape (sometimes referred to as "labeling a tape" or "writing from
BOT"). The tape drive then establishes the density of the media.
If an uninitialized M8 cartridge is not initialized in a tape library that supports uninitialized M8 cartridges,
then the cartridge might inadvertently and silently be initialized at the L7 density (that is, at a 6 TB native
capacity) even if the bar code label states “M8”. This action might occur with the usage of a non LTO8 tape
drive, a stand-alone LTO7 tape drive, a stand-alone LTO8 tape drive, earlier LTO8 tape drive firmware, or
earlier ISV software that does not recognize that M8 cartridges must be mounted only in LTO8 tape drives.

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M8 cartridges that are inadvertently initialized at the L7 density can continue to be read and written in
LTO7 and LTO8 tape drives. However, they remain limited to the 6 TB native capacity.
In any tape product with M8 cartridges, the minimum LTO8 tape drive firmware version is HB82.

Capacity Scaling
You can control the capacity of data cartridges to obtain faster seek times.
To control the capacity of the cartridge (for example, to obtain a faster seek time) issue the SCSI
command SET CAPACITY. For information about this command, refer to the IBM Ultrium Tape Drive
SCSI Reference.

WORM (Write Once, Read Many) cartridges

Certain records retention and data security applications require a Write Once, Read Many (WORM)
method for storing data on tape.
The LTO Ultrium 4 and later drives enable WORM support when a WORM tape cartridge is loaded into the
drive.

WORM media
The standard read/write media are incompatible with the WORM feature so a specially formatted WORM
tape cartridge is required, see Figure 96 on page 204. Each WORM cartridge has a unique, worldwide
cartridge identifier (WWCID), which comprises the unique CM chip serial number and the unique tape
media serial number. For more information about how to choose and purchase the appropriate WORM
tape cartridges for your tape drive, see the section on ordering media supplies.

Figure 96. Ultrium Data and WORM Tape Cartridges

Data security on WORM media

Certain built-in security measures help ensure that the data that is written on a WORM cartridge does not
become compromised.
For example:
• The format of an Ultrium WORM Tape Cartridge is not the same as the standard read/write media.
This unique format prevents a drive that lacks WORM-capable firmware from writing on a WORM tape
cartridge. For LTO 9, native data capacity is 18 TB and compressed data capacity is 45 TB.
• When the drive senses a WORM cartridge, the firmware prohibits the changing or altering of user data
that is already written on the tape. The firmware notes the last point on the tape that can be appended.

WORM media errors

Several conditions can cause WORM media errors to occur.
• Information in the servo manufacturer's word (SMW) on the tape must match information from the
cartridge memory (CM) module in the cartridge. If it does not match, a media Error Code posts on the
drive's single-character display (SCD).

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• Inserting a WORM tape cartridge into a drive that is not compatible with WORM causes the cartridge to
be treated as an unsupported medium. The drive reports a media Error Code . Upgrading the drive
firmware to the correct code level resolves the problem.

WORM requirements
You can add WORM capability to your IBM Ultrium tape drive.
To add WORM capability to your IBM LTO Ultrium 9 drives, you must use IBM Ultrium 9 WORM tape
cartridges (18 TB), or IBM Ultrium 8 tape cartridges (12 TB).

Cleaning cartridge
A specially labeled IBM LTO Ultrium Cleaning Cartridge is used to clean the drive head.
The drive itself determines when a head must be cleaned. It alerts you when the single-character
display (SCD) flashes a . To clean the head manually, insert a cleaning cartridge into the tape load
compartment. The drive completes the cleaning automatically. When the cleaning is finished, the drive
ejects the cartridge, and the SCD is blank.
Note: The drive automatically ejects an expired cleaning cartridge without running the cleaning process.
Replace the expired cleaning cartridge with a new cleaning cartridge and insert it into the drive.
The IBM cleaning cartridges are valid for 50 uses. The cartridge's LTO-CM chip tracks the number of times
that the cartridge is used.
Important: After 50 uses, the cleaning cartridge expires. It is no longer usable, and must be replaced

Cartridge memory chip (LTO-CM)

All generations of the IBM LTO Ultrium Data Cartridges include a Linear Tape-Open Cartridge Memory
(LTO-CM) chip.
The Linear Tape-Open Cartridge Memory (LTO-CM) chip ( 1 in Figure 95 on page 200) holds information
about that specific cartridge, the media in the cartridge and the data on the media. The LTO-CM enhances
the efficiency of the cartridge. For example, the LTO-CM stores the end-of-data location. When the
cartridge is inserted and the Write command is entered, the drive can quickly locate the recording area
and begin recording. The LTO-CM also aids in determining the reliability of the cartridge by storing data
about its age, how many times it was loaded, and how many errors it accumulated. When you unload a
tape cartridge, the tape drive writes any pertinent information to the cartridge memory.
The storage capacity of the Generation 9 LTO-CM is 32640 bytes. This capacity is double that of
Generations 6, 7, and 8 LTO-CM (16320 bytes), and four times the capacity of Generations 5 and 4
LTO-CM, which is 8160 bytes. LTO Generations 1, 2, and 3 have an LTO-CM capacity of 4096 bytes.

Bar code label

Data cartridges can have bar code labels for identification..
A bar code label contains:
• A volume serial number (VOLSER) that is human-readable.
• A bar code that the library can read.
Note: The LTO Ultrium 9 tape drives do not require bar code labels, but you might choose to use labels
for tape cartridge identification purposes. LTO tape drives do not require tape cartridges to have bar code
labels. However, IBM libraries require tape cartridges to have bar code labeled on them for automation
and human readability.

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Table 62. Bar code label requirements for Ultrium tape drives and libraries
Ultrium Tape Drive/Library Bar Code Label Requirements
3573 Required
3576 Required
3580 Not required
3581 Required with optional Bar Code Reader
3582 Required
3583 Required
3584 Required

When read by a library's bar code reader, the bar code identifies the cartridge's VOLSER to the library. The
bar code also tells the library whether the cartridge is a data cartridge or cleaning cartridge. In addition,
the bar code includes the two-character media-type identifier, see Table 63 on page 206.
Figure 97 on page 207 shows a sample bar code label for the LTO Ultrium Tape Cartridge.
Tape cartridges are ordered with the labels included or with custom labels. To order tape cartridges and
bar code labels, see the section on ordering media supplies. The bar code for usage in IBM tape libraries
must meet predefined specifications. They include (but are not limited to):
• Eight uppercase alphanumeric characters, where the last 2 characters refer to the cartridge generation
and WORM capability. See Table 63 on page 206.
• Label and printing to be non-glossy.
• Nominal narrow line or space width of 0.423 mm (0.017 in.)
• Wide to narrow ratio of 2.75:1.
• Minimum bar length of 11.1 mm (0.44 in.)

Table 63. Cartridges and VOLSERs compatible with the LTO tape drives
Cartridges VOLSER
Ultrium 9 Data Cartridge xxxxxxL9
Ultrium 9 WORM Cartridge xxxxxxLZ
Ultrium 8 Data Cartridge xxxxxxL8
Ultrium 8 WORM Cartridge xxxxxxLY
LTO M8 Cartridge xxxxxxM8
Ultrium 7 Data Cartridge xxxxxxL7
Ultrium 7 WORM Cartridge xxxxxxLX
Ultrium 6 Data Cartridge xxxxxxL6
Ultrium 6 WORM Cartridge xxxxxxLW
Ultrium 5 Data Cartridge xxxxxxL5
Ultrium 5 WORM Cartridge xxxxxxLV
Ultrium 4 Data Cartridge xxxxxxL4
Ultrium 4 WORM Cartridge xxxxxxLU
Ultrium 3 Data Cartridge xxxxxxL3

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Table 63. Cartridges and VOLSERs compatible with the LTO tape drives (continued)
Cartridges VOLSER
Ultrium 3 WORM Cartridge xxxxxxLT
Ultrium 2 Data Cartridge xxxxxxL2
Ultrium 1 Data Cartridge (READ ONLY) xxxxxxL1
LTO Ultrium Cleaning Cartridge CLNxxxLx
*An Ultrium 3 Tape Drive must have a minimum firmware level of 54xx for it to be compatible with the
WORM cartridge.

To determine the complete specifications of the bar code and the bar code label, visit the web at http://
www.ibm.com/ and enter "IBM LTO Ultrium Cartridge Label Specification" in the search box. Or contact
your IBM sales representative.
When a bar code label is attached to a tape cartridge, place the label only in the recessed label area (see
5 in Appendix F, “LTO media,” on page 200). A label that extends outside of the recessed area can cause
loading problems in the drive.
Attention: Do not place any type of mark on the white space at either end of the bar code. A mark
in this area might prevent the library from reading the label.

Figure 97. Sample bar code label on the LTO Ultrium Tape Cartridge

Guidelines for bar code labels

Apply some basic guidelines when you use bar code labels for your data cartridges.
• Use only IBM-approved bar code labels on cartridges to be used in an IBM tape library.
• Do not reuse a label or reapply a used label over an existing label.
• Before you apply a new label, remove the old label by slowly pulling it at a right angle to the cartridge
case.
• Use peel-clean labels that do not leave a residue after it is removed. If there is glue residue on the
cartridge, remove it by gently rubbing it with your finger. Do not use a sharp object, water, or a chemical
to clean the label area.
• Examine the label before it is applied to the cartridge. Do not use the label if it has voids or smears in
the printed characters or bar code. A library 's inventory operation takes much longer if the bar code
label is not readable.
• Remove the label from the label sheet carefully. Do not stretch the label or cause the edges to curl.
• Position the label within the recessed label area (see 5 in Figure 95 on page 200).
• With light finger pressure, smooth the label so that no wrinkles or bubbles exist on its surface.

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• Verify that the label is smooth and parallel, and has no roll-up or roll-over. The label must be flat to
within 0.5 mm (0.02 in.) over the length of the label and have no folds, missing pieces, or smudges.
• Do not place other machine-readable labels on other surfaces of the cartridge. They might interfere with
the ability of the drive to load the cartridge.

Write-Protect switch
The position of the write-protect switch on the tape cartridge determines whether you can write to the
tape.
If the switch ( 1 ) is set to:

• The locked position (solid red). Data cannot be written to the tape.
• The unlocked position (black void). Data can be written to the tape.
If possible, use your server's application software to write-protect your cartridges (rather than manually
setting the write-protect switch). This setting allows the server's software to identify a cartridge that
no longer contains current data and is eligible to become a scratch (blank) data cartridge. Do not write-
protect scratch (blank) cartridges; the tape drive is not able to write new data to them.
If you must manually set the write-protect switch, slide it left or right to the wanted position.

Figure 98. Setting the write-protect switch

Table 64. Location of the write-protect switch

1 Write-protect switch

Handling the cartridges

Incorrect handling or an incorrect environment can damage cartridges or their magnetic tape.
Attention: Do not insert a damaged tape cartridge into the drive. A damaged cartridge can
interfere with the reliability of a drive and might void the warranties of the drive and the cartridge.
Before a tape cartridge is inserted, inspect the cartridge case, cartridge door, and write-protect
switch for breaks.
To avoid damage to your tape cartridges and to ensure the continued high reliability of your IBM LTO
Ultrium tape drives, use the following guidelines:

Providing training
Providing training to the users of your tape drive can prolong the life of your tape cartridges.
• Post procedures that describe appropriate media handling in places where people gather.

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• Ensure that anyone who handles tape is properly trained in handling and shipping procedures. This
training includes operators, users, programmers, archival services, and shipping personnel.
• Ensure that any service or contract personnel who complete archiving procedures are properly trained
in media-handling procedures.
• Include media-handling procedures as part of any services contract.
• Define and make personnel aware of data recovery procedures.

Ensuring proper packaging

When you ship or store data cartridges, ensure that they are packed securely.

About this task

• When a cartridge is shipped, use the original or better packaging.
• Always ship or store a cartridge in a jewel case.
• Use only a recommended shipping container that securely holds the cartridge in its jewel case during
transportation. Ultrium Turtlecases (by Perm-A-Store) are tested and found to be satisfactory (see
Figure 99 on page 209). They are available at http://www.turtlecase.com.

Figure 99. Tape cartridges in a Turtlecase

• Never ship a cartridge in a commercial shipping envelope. Always place it in a box or package.
• If you ship the cartridge in a cardboard box or a box of a sturdy material, ensure that you
– Place the cartridge in polyethylene plastic wrap or bags to protect it from dust, moisture, and other
contaminants.
– Pack the cartridge snugly; do not allow it to move around.
– Double-box the cartridge (place it inside a box, then place that box inside the shipping box) and add
padding between the two boxes (see Figure 100 on page 210).

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Figure 100. Double-boxing tape cartridges for shipping

Proper acclimation and environmental conditions

Acclimate a tape cartridge to the operating environment before you use it.

About this task

• Before you use a tape cartridge, acclimate it to the operating environment for 24 hours or the time
necessary to prevent condensation in the drive. The time varies, depending on the environmental
extremes to which the cartridge was exposed.
• Ensure that all surfaces of a cartridge are dry before it is inserted.
• Do not expose the cartridge to moisture or direct sunlight.
• Do not expose recorded or blank cartridges to stray magnetic fields of greater than 100 oersteds (for
example, terminals, motors, video equipment, X-ray equipment, or fields that exist near high-current
cables or power supplies). Such exposure causes the loss of recorded data or makes the blank cartridge
unusable.
• Maintain the conditions that are described in “Environmental and shipping specifications for tape
cartridges” on page 217.

Completing a thorough inspection

Complete a thorough inspection of your tape cartridge before you use it.

About this task

After a cartridge is purchased and before it is used, complete the following steps:
• Inspect the cartridge 's packaging to determine potential rough handling.
• When a cartridge is inspected, open only the cartridge door. Do not open any other part of the cartridge
case. The upper and lower parts of the case are held together with screws; separating them destroys
the usefulness of the cartridge.
• Inspect the cartridge for damage before it is used or stored.
• Inspect the rear of the cartridge (the part that loads first into the tape load compartment) and ensure
that there are no gaps in the seam of the cartridge case (see 1 in Figure 101 on page 211 and 4 in
Figure 103 on page 213). If there are gaps in the seam (see Figure 101 on page 211), the leader pin
might be dislodged. Go to “Repositioning or reattaching a leader pin” on page 212.

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Figure 101. Checking for gaps in the seams of a cartridge

• Check that the leader pin is properly seated (see 2 in Figure 102 on page 213).
• If you suspect that the cartridge was mishandled but it appears usable, copy any data onto a good
cartridge immediately for possible data recovery. Discard the mishandled cartridge.
• Review handling and shipping procedures.

Handling the cartridge carefully

Handle tape cartridges carefully.

About this task

• Do not drop the cartridge. If the cartridge drops, slide the cartridge door back and ensure that the
leader pin is properly seated in the pin-retaining spring clips. See 2 in Figure 102 on page 213. If the
leader pin becomes dislodged, go to “Repositioning or reattaching a leader pin” on page 212.
• Do not handle tape that is outside the cartridge. Handling the tape can damage the tape 's surface or
edges, which might interfere with read or write reliability. Pulling on tape that is outside the cartridge
can damage the tape and the brake mechanism in the cartridge.
• Do not stack more than six cartridges.
• Do not degauss a cartridge that you intend to reuse. Degaussing makes the tape unusable.

Examples of cartridge problems

Several examples of cartridge problems.

About this task

Split cartridge case. See Figure 101 on page 211.
The cartridge's case is damaged. There is a high possibility of media damage and potential loss.

Procedure
1. Look for cartridge mishandling.

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2. Use the IBM Leader Pin Reattachment Kit (part number 08L9129) to correctly seat the pin (see
“Repositioning or reattaching a leader pin” on page 212). Then, immediately use data recovery
procedures to minimize chances of data loss.
3. Review media-handling procedures.

Results
Improper placement of leader pin. See Figure 102 on page 213.
The leader pin is misaligned.
1. Look for cartridge damage.
2. Use the IBM Leader Pin Reattachment Kit (part number 08L9129) to correctly seat the pin (see
“Repositioning or reattaching a leader pin” on page 212). Then, immediately use data recovery
procedures to minimize chances of data loss.

Repositioning or reattaching a leader pin

Procedures involved with repositioning or reattaching a leader pin in your cartridge.
Attention: Use a repaired tape cartridge only to recover data and move it to another cartridge.
Continued use of a repaired cartridge might void the warranties of the drive and the cartridge.
If the leader pin in your cartridge becomes dislodged from its pin-retaining spring clips or detaches from
the tape, you must use the IBM Leader Pin Reattachment Kit (part number 08L9129) to reposition or
reattach it. (Do not reattach the pin if you must remove more than 7 meters (23 feet) of leader tape.) The
sections that follow describe each procedure.

Repositioning a leader pin

Procedure for repositioning a leader pin.

About this task

A leader pin that is improperly seated inside a cartridge interferes with the operation of the drive. Figure
102 on page 213 shows a leader pin in the incorrect 1 and correct 2 positions.
To place the leader pin in its proper position, you need the following tools:
• Plastic or blunt-end tweezers
• Cartridge manual rewind tool (from Leader Pin Reattachment Kit, part number 08L9129)

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Figure 102. Leader pin in the incorrect and correct positions

To reposition the leader pin:

Procedure
1. Slide open the cartridge door ( 1 in Figure 103 on page 213) and locate the leader pin 2 (you might
need to shake the cartridge gently to roll the pin toward the door).
2. With plastic or blunt-end tweezers, grasp the leader pin and position it in the pin-retaining spring clips
3.
3. Press the leader pin gently into the clips until it snaps into place and is firmly seated.
4. Close the cartridge door.

Figure 103. Placing the dislodged leader pin into the correct position
5. To rewind the tape, insert the cartridge manual rewind tool ( 1 in Figure 104 on page 214) into the
cartridge 's hub 2 and turn it clockwise until the tape becomes taut.

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Figure 104. Rewinding the tape into the cartridge

6. Remove the rewind tool by pulling it away from the cartridge.
7. If you suspect that the cartridge was mishandled but it appears usable, copy any data onto a good
cartridge immediately for possible data recovery. Discard the mishandled cartridge.

Reattaching a leader pin

Procedure for reattaching a leader pin.

About this task

The first meter of tape in a cartridge is leader tape. When the leader tape is removed there is a possibility
of tape breakage. After the leader pin is reattached, transfer data from the defective tape cartridge. Do
not reuse the defective tape cartridge.
The Leader Pin Reattachment Kit contains three parts:
• Leader pin attach tool (See 1 in Figure 105 on page 215). A plastic brace that holds the cartridge door
open.
• Cartridge manual rewind tool (See 2 in Figure 105 on page 215). A device that fits into the cartridge's
hub and enables you to wind the tape into and out of the cartridge.
• Pin supplies (See 3 in Figure 105 on page 215). Leader pins and C-clips.
Attention:
• Use only the IBM Leader Pin Reattachment Kit to reattach the leader pin to the tape. Other
methods of reattaching the pin damages the tape, the drive, or both.
• Use this procedure on your tape cartridge only when the leader pin detaches from the magnetic
tape and you must copy the cartridge's data onto another cartridge. Destroy the damaged
cartridge after you copy the data. This procedure might affect the performance of the leader pin
during threading and unloading operations.
• Touch only the end of the tape. Touching the tape in an area other than the end can damage the
tape's surface or edges, which might interfere with read or write reliability.

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Figure 105. Leader pin reattachment kit

This procedure describes how to reattach a leader pin.

To reattach a leader pin with the IBM leader pin reattachment kit:
1. Attach the leader pin attach tool ( 1 in Figure 106 on page 215) to the cartridge 2 so that the tool's
hook 3 latches into the cartridge's door 4 . Pull the tool back to hold the door open, then slide the
tool onto the cartridge. Open the tool's pivot arm 5 .

Figure 106. Attaching the leader pin attach tool to the cartridge
2. To find the end of the tape inside the cartridge, attach the cartridge manual rewind tool ( 1 in Figure
107 on page 216) to the cartridge's hub 2 by fitting the tool 's teeth between the teeth of the hub.
Turn the tool clockwise until you see the end of the tape inside the cartridge. Then, slowly turn the
rewind tool counterclockwise to bring the tape edge toward the cartridge door 3 .
3. Continue to turn the rewind tool counterclockwise until approximately 13 cm (5 in.) of tape hangs
from the cartridge door. If necessary, grasp the tape and pull gently to unwind it from the cartridge.
4. Remove the rewind tool by pulling it away from the cartridge. Set the tool and the cartridge aside.

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Figure 107. Winding the tape out of the cartridge

5. On the leader pin ( 1 in Figure 108 on page 216), locate the open side of the C-clip 2 . The C-clip is a
small black part that secures the tape 3 to the pin.
6. Remove the C-clip from the leader pin by using your fingers to push the clip away from the pin. Set
the pin aside and discard the clip.

Figure 108. Removing the C-clip from the leader pin

7. Position the tape in the alignment groove of the leader pin attach tool (see 1 in Figure 109 on page
217).
8. Place a new C-clip into the retention groove 2 (Figure 109 on page 217) on the leader pin
attachment tool and make sure that the clip's open side faces up.
9. Place the leader pin (from step “6” on page 216) into the cavity 3 (Figure 109 on page 217) of the
leader pin attach tool.

Attention: To prevent the leader pin from rolling into the cartridge, in the following step use
care when the tape is folded over the pin.
10. Fold the tape over the leader pin and hold it with your fingers (see Figure 109 on page 217).
Note: Use care to ensure that the tape is centered over the leader pin. Failure to properly center the
tape on the pin causes the repaired cartridge to fail. When the tape is properly centered, a 0.25 mm
(0.01-in.) gap exists on both sides of the pin.

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Figure 109. Attaching the leader pin to the tape

11. Close the pivot arm 4 of the leader pin attach tool by swinging it over the leader pin so that the C-clip
snaps onto the pin and the tape.
12. Swing the pivot arm open and trim the excess tape 5 so that it is flush with the reattached leader pin
6.
13. Use your fingers to remove the leader pin from the cavity 3 in the leader pin attach tool.
14. Use the cartridge manual rewind tool to wind the tape back into the cartridge (wind the tape
clockwise). Ensure that the leader pin is latched by the pin-retaining spring clips on each end of
the leader pin.
15. Remove the rewind tool.
16. Remove the leader pin attach tool by lifting its end away from the cartridge.

Environmental and shipping specifications for tape cartridges

Specifications for tape cartridges: acclimation, environmental, storage.
Before you use a tape cartridge, acclimate it to the operating environment for 24 hours or the time
necessary to prevent condensation in the drive. The time varies, depending on the environmental
extremes to which the cartridge was exposed.
The best storage container for the cartridges (until they are opened) is the original shipping container.
The plastic wrapping prevents dirt from accumulating on the cartridges and partially protects them from
humidity changes.
When you ship a cartridge, place it in its jewel case or in a sealed, moisture-proof bag to protect it from
moisture, contaminants, and physical damage. Ship the cartridge in a shipping container that has enough
packing material to cushion the cartridge and prevent it from moving within the container.

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Table 65 on page 218 gives the environment for operating, storing, and shipping LTO Ultrium Tape
Cartridges.

Table 65. Tape Cartridge Temperature and Humidity Specifications

Relative Humidity (non-
Mode Temperature1 condensing) Dew Point Temperature
Recommended
16°C - 25°C 20% - 50% 22°C
Environment
Allowable Environment 16°C - 32°C 20% - 80% 22°C
Local permanent tape
>52°C N/A N/A
damage temperature 2
Shipping 25°C - 49°C 5% - 80% 26°C

Notes:
1. Per the U932 LTO Tape Format Specification, this mode is known as Short Term Storage Temperature and
the temperature range is 16°C to 35°C.
2. Local tape temperature in excess of 52°C might cause permanent tape damage.

Disposing of tape cartridges

Current rules about the appropriate disposal of tape cartridges.
Under the current rules of the US Environmental Protection Agency (EPA), regulation 40CFR261, the LTO
Ultrium Tape Cartridge is classified as non-hazardous waste. As such, it might be disposed of in the same
way as normal office trash. These regulations are amended from time to time, and you must review them
at the time of disposal.
If your local, state, country (non-US), or regional regulations are more restrictive than EPA 40CFR261, you
must review them before you dispose of a cartridge. Contact your account representative for information
about the materials that are in the cartridge.
If a tape cartridge must be disposed of in a secure manner, you can erase the data on the cartridge with
a high-energy ac degausser (use a minimum of 4000 oersted peak field over the entire space that the
cartridge occupies). The tape must make two passes through the field at 90 degree orientation change
for each pass to achieve complete erasure. Some commercial degaussers have two magnetic field regions
offset 90 degrees from each other to accomplish complete erasure in one pass for higher throughput.
Degaussing makes the cartridge unusable.
If you burn the cartridge and tape, ensure that the incineration complies with all applicable regulations.

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Appendix G. REST API for scalable tape libraries

The REST API is a simple application programming interface (API) to manage the 3U scalable tape
libraries remotely over an HTTPS interface. This API is requested and needed for manufacturing and for
automated test and monitoring systems.
The tape library supports version 1.1.22.

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Appendix H. Replacement parts

TS4300 tape library has Tier 1 and Tier 2 CRUs (customer replaceable units). These CRUs are parts of the
library that must be added, removed, and replaced by the customer. Tier 1 CRUs do not require tools for
installation while Tier 2 CRUs need tools for installation.
There are hardware differences between some CRUs for 21U capable libraries and 48U capable libraries.
All 48U CRUs will work in 21U libraries; however, 21U CRUs may not work and may cause issues if
installed in a 48U library. Refer to Differences between 21U and 48U libraries to determine the library
type for CRU ordering.
To order parts, contact Service. See “Contacting IBM technical support” on page 111.

Table 66. 48U replacement parts

Part Number Description
02XY033 3555 Base Chassis, 48U - Includes operator panel, accessor, spooling
mechanism
02XV566 3555 Expansion Chassis
02XY977 3555 Accessor, 48U - Includes Spooling Mechanism
02XY978 3555 Spooling Mechanism, 48U
02XY976 3555 Base Controller, 48U
00VJ962 3555 Expansion Controller
00GH772 3555 Expansion Cable
00GH763 3555 LTO6 FH FC Drive Assembly
00GH761 3555 LTO6 HH FC Drive Assembly
00GH759 3555 LTO6 HH SAS Drive Assembly
00GH768 3555 LTO7 FH FC Drive Assembly
00GH766 3555 LTO7 HH FC Drive Assembly
00GH764 3555 LTO7 HH SAS Drive Assembly
00GH814 3555 LTO8 FH FC Drive Assembly
00GH812 3555 LTO8 HH FC Drive Assembly
00GH810 3555 LTO8 HH SAS Drive Assembly
02XX411 3555 LTO9 HH SAS Drive Assembly
02XX413 3555 LTO9 HH FC Drive Assembly
02XX415 3555 LTO9 FH SAS Drive Assembly
02XX417 3555 LTO9 FH FC Drive Assembly
00GH724 3555 Left Magazine Asm
00GH726 3555 Right Magazine Asm
00VJ940 3555 Power supply
12R9314 Fibre Channel Wrap Tool
95P6566 SAS Wrap Tool

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Table 66. 48U replacement parts (continued)

Part Number Description
00VJ139 2 M Mini-SAS/Mini-SAS 1x Cable
15R8848 Fiber Cable HBW LC/LC 25 M
41V2120 Fiber Cable HBW LC/LC 10 M
46C2900 4 M AE1 MINI-SAS TO MINI-SAS
46C2902 3 M Y MINI-SAS HD TO MINI-SAS
46X9904 SAS 1X to 4X INTERPOSER
39M5068 Power Cable 10 AMP / 250 VAC - 2.8M
39M5081 Power Cable 10 AMP / 125 VAC - 2.8M
39M5095 Power Cable 10 AMP / 250 VAC - 2.8M
39M5102 Power Cable 10 AMP / 250 VAC - 2.8M
39M5123 Power Cable 10 AMP / 250 VAC - 2.8M
39M5130 Power Cable 10 AMP / 250 VAC - 2.8M
39M5144 Power Cable 10 AMP / 250 VAC - 2.8M
39M5151 Power Cable 10 AMP / 250 VAC - 2.8M
39M5158 Power Cable 10 AMP / 250 VAC - 2.8M
39M5165 Power Cable 10 AMP / 250 VAC - 2.8M
39M5172 Power Cable 10 AMP / 250 VAC - 2.8M
39M5199 Power Cable 10 AMP / 250 VAC - 2.8M
39M5206 Power Cable 10 AMP / 250 VAC - 2.8M
39M5219 Power Cable 10 AMP / 250 VAC - 2.8M
39M5226 Power Cable 10 AMP / 250 VAC - 2.8M
39M5240 Power Cable 10 AMP / 250 VAC - 2.8M
39M5247 Power Cable 10 AMP / 250 VAC - 2.8M
39M5254 Power Cable 10 AMP / 250 VAC - 2.8M
39M5378 Power Cable 10 AMP / 250 VAC - 4.3M

Table 67. 21U only replacement parts

Part Number Description
00VJ943 3555 Base Chassis, 32 slot - Includes operator panel, accessor, spooling
mechanism
02JE7201 3555 Base Chassis, 40 slot - Includes operator panel, accessor, spooling
mechanism
00VJ955 3555 Accessor, 32 slot - Includes Spooling Mechanism
02JE7222 3555 Accessor, 40 slot - Includes Spooling Mechanism
00VJ956 3555 Spooling Mechanism

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Table 67. 21U only replacement parts (continued)

Part Number Description
02XV763 3555 Base Controller
1, 2These parts can only be used in libraries having serial number 7800K0K or greater. Ensure that library
firmware is at 1.2.1.0-A00 or later to support newer library serial numbers.

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Appendix I. Manual cartridge removal procedure

Follow this procedure if a cartridge must be manually removed and repaired.
Attention:
• It is recommended that the drive and tape be returned to IBM for removal and recovery.
• If the cartridge in the drive is an INPUT tape that contains ACTIVE or 'ONLY COPY' data (no
backup), eject commands that are issued at the host fail to unload the tape, and power-cycling
the drive fails to eject the cartridge, make no further attempts to unload this tape. Call Technical
Support and open a PMR if one is not already open, to initiate the process of sending the drive
with the loaded cartridge in for recovery.
• These procedures must be completed only by a trained IBM service provider. SSRs claim their
time against service code 33 ECA 013 when they complete this procedure.
• Inform the customer that the following procedure has high risk of damaging the drive and high
risk of not being able to recover the data.
• A drive brick transfer to another drive sled is NOT POSSIBLE with this library.

Recommended tools
Procedure
• #1 Phillips screwdriver
• ESD Kit
• Flashlight (optional)
• #1 Flathead screwdriver (optional)

Before you begin

About this task
When a tape drive error is reported by the library, the drive produces a memory dump and saves it in
Random Access Memory (RAM). If the library or drive is powered OFF, this information is lost. To preserve
this information for analysis by IBM Technical Support, the drive memory dump must be copied to the
drive's flash memory. Complete the following steps to write a drive memory dump to flash memory.

Procedure
1. Log in to the Management GUI.
2. Attempt to remove the cartridge with the device power ON and with library manager, a host
application, or the Unload button. Press and hold Unload for 12 seconds. This action causes the
drive to eject the cartridge when it completes the midtape recovery
3. Ensure that the operator issued the appropriate application commands to complete a rewind and
unload of the cartridge. This procedure is to ensure that the stuck cartridge is not because of a hang
condition in the application
4. Attempt to remove the cartridge by power-cycling the drive. Look for the drive to attempt a midtape
recovery.
Note: It can take 5 minutes to 1 hour (depending on cartridge type (LTO 5, and so on) and how much of
the tape is spooled out of the cartridge) for the cartridge to rewind and unload.
5. If the cartridge unloads, inform the operator that the cartridge is unloaded. If the cartridge does not
unload, repeat steps 2 and 3 before this procedure is continued.

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Note: If the cartridge in the drive is an INPUT tape that contains ACTIVE or 'ONLY COPY' data (there is
no backup), eject commands that are issued at the host fail to unload the tape, and power-cycling the
drive fails to eject the cartridge, make no further attempts to unload this tape. Call Technical Support
and open a PMR if one is not already open, to initiate the process of sending the drive with the loaded
cartridge in for recovery.

Beginning procedure
About this task
Note: If the cartridge in the drive is an INPUT tape that contains ACTIVE or 'ONLY COPY' data (there is no
backup), eject commands that are issued at the host fail to unload the tape, and power-cycling the drive
fails to eject the cartridge, make no further attempts to unload this tape. Call Technical Support and open
a PMR if one is not already open, to initiate the process of sending the drive with the loaded cartridge in
for recovery.

Removing the drive brick from the sled

Procedure
1. Remove the tape drive sled from the library.
2. Place the sled on a clean, sturdy work surface.
It is not necessary to remove the plastic cover or connection card.

Figure 110. Connection screws and plastic cover

1 Connection card screws

2 Plastic cover
3 Connection card (under the plastic cover)
4 Screws that hold the drive brick to the sled (2 on each side).

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3. Remove the drive brick from the sled by completing these steps:
a. Remove the four screws (two on each side of the sled 4 ) that secure the sled to the drive brick.
b. Pull the drive brick out of the front of the sled far enough to unplug the cables ( 5 ). Some of the
cables and connectors are small and can be delicate, so be careful when you are unplugging them.

Figure 111. The drive brick, showing the cables to be unplugged.

Note: Make sure to note where each cable is connected, so they can be connected correctly later.
c. Remove the drive brick from the sled.

Removing the drive cover

Procedure
1. Ground yourself to the drive by using an ESD Kit.
2. Remove the cover of the full height drive by completing these steps:
a. Remove the four cover-mounting screws and washers 1 .
b. Remove the cover by lifting it up.

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Figure 112. Removing the cover from the full height drive
3. Remove the cover of the half height drive by completing these steps:
a. Remove the four cover-mounting screws ( 1 ). Two screws are on each side of the drive.
b. Remove the cover by lifting it up.

Figure 113. Removing the cover from the half height drive
4. Inspect the drive to decide which of the following conditions most closely matches the symptom on
the drive:

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• Tape spooled off the supply reel - All the tape appears to be on the take up reel and no tape is on
the supply reel (inside the cartridge). Test the drive after the procedure is completed.
• Tape pulled from leader pin (or broken at the front end) - All the tape appears to be on the supply
reel (inside the cartridge) and little or no tape appears to be on the take up reel. The leader block is
positioned in the take up reel. Return the drive after the procedure is completed.
• Tape broken in mid-tape - Tape appears to be on both the supply reel (inside the cartridge) and take
up reel. Test the drive after the procedure is completed.
• Tape tangled along tape path - Tape appears to be tangled and damaged but intact. Return the
drive after the procedure is completed.
-- OR --
• No damage to tape (or no apparent failure) - There appears to be no damage or slack to the tape.
Return the drive after the procedure is completed.

Full height drive: Tape spooled off supply reel

About this task
Note: If the cartridge in the drive is an INPUT tape that contains ACTIVE or 'ONLY COPY' data (there is no
backup), eject commands that are issued at the host fail to unload the tape, and power-cycling the drive
fails to eject the cartridge, make no further attempts to unload this tape. Call Technical Support and open
a PMR if one is not already open, to initiate the process of sending the drive with the loaded cartridge in
for recovery.

Procedure
1. With the front of the drive facing you, pull an arm's length of tape out of the take up reel from the left
side of the drive.
2. From the take up reel, thread tape around the rear of the tape path and over the head and rollers on
the left side of the drive.
3. Set the drive on its left side with the head and tape path facing up.
4. Moisten a cotton swab with water and wet approximately 13 mm (0.5 in.) of the tape end and feed it
onto the supply reel (inside the cartridge).
5. From the bottom of the drive, insert a 2.5 mm offset hex wrench through the bottom cover access hole
and into the reel motor axle.

Appendix I. Manual cartridge removal procedure 227

 IBM Confidential

Figure 114. The hex wrench rewinds tape into cartridge

6. Turn the supply reel clockwise, allowing the moistened tape to adhere to the hub as it winds around
the supply reel (inside the cartridge).
7. Continue spooling into the cartridge until the tape is taut and remains within the flanges of the tape
guiding rollers. Ensure that you do not stretch the tape.
8. Go to “Ending procedure” on page 245.

Half height drive: Tape spooled off supply reel

Before you begin

Attention: DO NOT TOUCH THE OUTER GUIDE RAIL ( 2 ). THIS RAIL IS DELICATE AND EASILY
DAMAGED.

About this task

Note: If the cartridge in the drive is an INPUT tape that contains ACTIVE or 'ONLY COPY' data (there is no
backup), eject commands that are issued at the host fail to unload the tape, and power-cycling the drive
fails to eject the cartridge, make no further attempts to unload this tape. Call Technical Support and open
a PMR if one is not already open, to initiate the process of sending the drive with the loaded cartridge in
for recovery.

Procedure
1. From the takeup reel, pull an arm's length of tape around the rear of the tape path and over the head
and rollers on the left side of the drive.
2. Set the drive on its left side with the head and tape path facing up.
3. Ensure that the tape is not twisted. Untwist the tape if required.
4. Moisten a cotton swab with water and wet approximately 13 mm (0.5 in.) of the tape end and feed it
onto the supply reel (inside the cartridge).

228 IBM TS4300 Tape Library Machine Type 3555: User's Guide
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5. Turn the supply reel ( 4 ) clockwise, allowing the moistened tape to adhere to the hub as it winds
around the supply reel (inside the cartridge).

Figure 115. Rewinding tape into cartridge

1 Loader motor worm gear 3 Takeup reel motor

2 Outer guide rail (WARNING: Do 4 Supply reel motor
Not Touch)
6. Continue spooling into the cartridge until the tape is taut and remains within the flanges of the tape
guiding rollers. Turn the supply reel ( 4 ) 10 more turns. Ensure that you do not stretch the tape.
7. Go to “Ending procedure” on page 245.

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 IBM Confidential

Full height drive: Tape pulled from or broken near leader pin
About this task

Figure 116. Drive with cover removed to reveal gear train.

1 Loader motor worm gear 6 Threader mechanism gear

2 Cartridge loader tray guide bearing 7 Lever
3 Rotator stub 8 Loader mechanism gear
4 Threader motor worm gear
5 Threader intermediate gear

Procedure
1. From the left side of the drive, pull out tape from the take up reel.
Note: If there is more than approximately 0.6 m (2 ft.) of tape on the take up reel, go to “Full height
drive: Tape broken in mid-tape” on page 233.
2. If there is less than approximately 0.6 m (2 ft.) of tape on the take up reel, cut off the excess tape as
close to the leader pin, as possible.
3. Locate the threader motor worm gear ( 4 ) the rear of the drive. Use your finger to rotate the threader
motor worm gear and slowly rotate the threader mechanism gear ( 6 ) clockwise. This action rotates
the threader motor worm gear ( 4 ) clockwise, drawing the tape leader block assembly (LBA) into the
cartridge.
4. As the LBA is secured in the cartridge, you hear the LBA retention spring clips click into place. If you
do not hear the click, continue rolling until the threader motor worm gear ( 4 ) stops. The LBA is in the
correct position.
Note: Be sure to keep tension on the tape as the LBA is drawn into the cartridge by using a hex
wrench as shown in Figure 114 on page 228.

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5. Notice the following mechanisms:

a. Loader mechanism gear ( 8 ) nearest the front of the drive that actuates the cartridge loader
mechanism
b. Position of the rotator stub ( 3 ).
c. Front loader motor worm gear ( 1 ). Rotating this gear allows the loader mechanism gear ( 8 ) to
turn.
6. Rotate the loader motor worm gear ( 1 ) to turn the loader mechanism gear ( 6 ) counterclockwise.
Continue turning until the rotator stub ( 3 ) loses contact with the lever ( 7 ). This action releases the
LBA leader pin.
7. Rotate the threader motor worm gear ( 4 ) to turn the threader mechanism gear ( 6 )
counterclockwise. This action moves the LBA out of the cartridge and past the read/write head.
Stop this rotation when the LBA is near the tape guide roller nearest the rear of the drive ( 1 ).

Figure 117. Leader Block Assembly (LBA)

8. Continue rotating the loader motor worm gear ( 1 ) until the rotate stub ( 3 ) is positioned as shown.
Notice that the rotator stub ( 3 ) is nearly aligned with the cartridge loader tray guide bearing ( 2 ).
9. Remove the cartridge from the cartridge loader tray.
10. Go to “Ending procedure” on page 245.

Appendix I. Manual cartridge removal procedure 231

 IBM Confidential

Half height drive: Tape pulled from or broken near leader pin

Before you begin

Figure 118. Drive with cover removed to reveal gear train.

1 Threader intermediate 2 Threader mechanism 3 Loader motor worm gear

gear gear

Procedure
1. Pull out tape from the takeup reel.
Note: If there is more than approximately 0.6 m (2 ft.) of tape on the takeup reel, go to “Half height
drive: Tape broken in mid-tape” on page 234
2. If there is less than approximately 0.6 m (2 ft.) of tape on the takeup reel, cut off the excess tape as
close to the leader pin, as possible.
3. Reattach the leader pin to the remaining tape.
4. Locate the threader intermediate gear ( 1 ) near the rear of the drive. You can use your finger to rotate
the threader intermediate gear ( 1 ) and slowly rotate the threader mechanism gear ( 2 ) clockwise.
This action draws the tape leader block assembly (LBA) into the cartridge.
5. As the leader pin is secured in the cartridge, you hear the leader pin retention spring clips click into
place. If you do not hear the click, continue rolling until the threader intermediate gear ( 1 ) stops. The
LBA is in the correct position.
6. Rotate the loader motor worm gear ( 3 ) clockwise as viewed from the front of the drive until it stops.
This action releases the LBA leader pin.
7. Rotate the threader intermediate gear ( 1 ) counterclockwise until the leader block is in front of the
read/write head. This action moves the LBA out of the cartridge.

232 IBM TS4300 Tape Library Machine Type 3555: User's Guide
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Figure 119. Leader Block Assembly (LBA)

1 Loader motor worm gear 2 Leader block assembly (LBA)

8. Rotate the loader motor worm gear ( 3 ) counterclockwise as viewed from the front of the drive until it
stops.
9. Remove the cartridge from the cartridge loader tray.
10. Go to “Ending procedure” on page 245.

Full height drive: Tape broken in mid-tape

Procedure
1. With the front of the drive facing you, pull an arm's length of tape out of the take up reel from the left
side of the drive.
Note: If there is less than approximately 5 cm (2 in.) of tape on the take up reel, go to “Full height
drive: Tape pulled from or broken near leader pin” on page 230.
2. From the supply reel inside the cartridge, pull approximately 0.3 m (1 ft.) of tape.
3. From the take up reel, thread tape around the rear of the tape path and over the head rollers on the left
side of the drive.
4. Moisten a cotton swab with water, and wet approximately 13 mm (0.5 in.) of the tape end. Overlap the
tape ends, loosely mending them together.
5. Set the drive on its left side with the head and tape path facing up.
6. From the bottom of the drive, locate the access hole ( 1 in Figure 120 on page 234) in the bottom
cover. Insert a 2.5 mm offset hex wrench through the bottom cover access hole and into the reel motor
axle. Begin spooling tape back into the cartridge by turning the hex wrench clockwise.

Appendix I. Manual cartridge removal procedure 233

 IBM Confidential

Figure 120. The hex wrench rewinds tape into cartridge

7. Turn the supply reel clockwise, carefully guiding the mended portion of the tape to wind around the
hub of the supply reel that is located inside the cartridge. Continue spooling into the cartridge until the
tape is taut. The tape must remain within the flanges of the tape guiding rollers. Ensure that you do not
stretch the tape.
8. Go to “Ending procedure” on page 245.

Half height drive: Tape broken in mid-tape

Procedure
1. With the front of the drive facing you, pull an arm's length of tape out of the takeup reel. From the
takeup reel, thread tape around the rear of the tape path and over the head rollers on the left side of
the drive.
Note: If there is less than approximately 5 cm (2 in.) of tape on the takeup reel, go to “Half height
drive: Tape pulled from or broken near leader pin” on page 232.
2. From the supply reel inside the cartridge, pull approximately 0.3 m (1 ft.) of tape.
3. Ensure that the tape is not twisted. Untwist the tape if required
4. Moisten a cotton swab with water, and wet approximately 13 mm (0.5 in.) of the tape end. Overlap the
tape ends, loosely mending them together.
5. Set the drive on its left side with the head and tape path facing up
6. Turn the supply reel ( 4 ) clockwise, carefully guiding the mended portion of the tape to wind around
the hub of the supply reel that is located inside the cartridge. Continue spooling into the cartridge until
the tape is taut. The tape must remain within the flanges of the tape guiding rollers. Turn the supply
reel ( 4 ) 10 more turns. Ensure that you do not stretch the tape.

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Figure 121. Rewinding tape into cartridge

1 Loader motor worm gear 3 Takeup reel motor

2 Outer guide rail (WARNING: Do 4 Supply reel motor
Not Touch)
7. Go to “Ending procedure” on page 245.

Full height drive: Tape tangled along tape path

About this task
Note: If the cartridge in the drive is an INPUT tape that contains ACTIVE or 'ONLY COPY' data (there is no
backup), eject commands that are issued at the host fail to unload the tape, and power-cycling the drive
fails to eject the cartridge, make no further attempts to unload this tape. Call Technical Support and open
a PMR if one is not already open, to initiate the process of sending the drive with the loaded cartridge in
for recovery.

Procedure
1. Carefully pull out excess tape and untangle.
Note: If you find the tape to be broken, go to one of the following appropriate procedures:
• “Full height drive: Tape spooled off supply reel” on page 227
• “Full height drive: Tape pulled from or broken near leader pin” on page 230
--OR--
“Full height drive: Tape broken in mid-tape” on page 233
2. Set the drive on its left side with the head and tape path facing up.

Appendix I. Manual cartridge removal procedure 235

 IBM Confidential

Figure 122. The hex wrench rewinds tape into cartridge

3. From the bottom of the drive, locate the access hole ( 1 in Figure 122 on page 236).
4. Insert a 2.5 mm offset hex wrench through the bottom cover access hole and into the reel motor axle.
Begin spooling the tape back into the cartridge by turning the hex wrench clockwise.
5. Continue spooling into the cartridge until the tape is taut and remains within the flanges of the tape
guiding rollers. Ensure that you do not stretch the tape.
6. Locate the threader motor worm gear ( 4 in Figure 123 on page 237) on the rear of the drive. Use
your finger to rotate the treader motor worm gear and slowly rotate the threader mechanism gear
( 6 in Figure 123 on page 237) clockwise.
This action rotates the threader motor worm gear ( 4 in Figure 123 on page 237) clockwise, drawing
the LBA into the cartridge.

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Figure 123. Drive with cover removed to reveal gear train.

1 Loader motor worm gear 6 Threader mechanism gear

2 Cartridge loader tray guide bearing 7 Lever
3 Rotator stub 8 Loader mechanism gear
4 Threader motor worm gear
5 Threader intermediate gear
7. As the tape leader block assembly (LBA) is secured in the cartridge, you hear the LBA retention spring
clips click into place. If you do not hear the click, continue rolling until the threader motor worm gear
( 4 in Figure 123 on page 237) stops. The LBA is in the correct position.
Note: Be sure to keep tension on the tape as the LBA is drawn into the cartridge by using a hex
wrench as shown in Figure 122 on page 236.
8. Notice these mechanisms:
a) Loader mechanism gear ( 6 in Figure 123 on page 237) nearest the front of the drive that actuates
the cartridge loader mechanism.
b) Position of the rotate stub ( 3 in Figure 123 on page 237).
c) Front loader motor worm gear ( 1 in Figure 123 on page 237). Rotating this gear allows the loader
mechanism gear ( 8 in Figure 123 on page 237) to turn.
9. Rotate the loader motor worm gear ( 1 in Figure 123 on page 237) to turn the threader mechanism
gear ( 6 in Figure 123 on page 237) counterclockwise. Continue turning until the rotator stub ( 3 in
Figure 123 on page 237) loses contact with the lever ( 7 in Figure 123 on page 237). This action
releases the LBA leader pin.
10. Rotate the threader motor worm gear ( 4 in Figure 123 on page 237) to turn the threader mechanism
gear ( 6 in Figure 123 on page 237) counterclockwise. This action moves the LBA out of the cartridge
and past the read/write head. Stop this rotation when the LBA is near the tape guide roller nearest
the rear of the drive that is shown as 1 Figure 124 on page 238.

Appendix I. Manual cartridge removal procedure 237

 IBM Confidential

Figure 124. Leader Block Assembly (LBA)

11. Continue rotating the loader motor worm gear ( 1 in Figure 123 on page 237) until the rotator stub
( 3 in Figure 123 on page 237) is positioned as shown. Notice that the rotator stub ( 3 in Figure 123
on page 237) is nearly aligned with the cartridge loader tray guide bearing ( 2 in Figure 123 on page
237).
12. Remove the cartridge from the cartridge loader tray.
13. Go to “Ending procedure” on page 245.

Half height drive: Tape tangled along tape path

About this task

Note: If the cartridge in the drive is an INPUT tape that contains ACTIVE or 'ONLY COPY' data (there is no
backup), eject commands that are issued at the host fail to unload the tape, and power-cycling the drive
fails to eject the cartridge, make no further attempts to unload this tape. Call Technical Support and open
a PMR if one is not already open, to initiate the process of sending the drive with the loaded cartridge in
for recovery.

Procedure
1. Carefully pull out excess tape and untangle.
Note: If you find the tape to be broken, go to one of the following appropriate procedures:
• “Half height drive: Tape spooled off supply reel” on page 228
• “Half height drive: Tape pulled from or broken near leader pin” on page 232
–OR–
• “Half height drive: Tape broken in mid-tape” on page 234
2. Set the drive on its left side with the head and tape path facing up.

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Figure 125. Rewinding tape into cartridge

1 Loader motor worm gear 3 Takeup reel motor

2 Outer guide rail (WARNING: Do 4 Supply reel motor
Not Touch)
3. Turn the supply reel ( 4 ) clockwise.
4. Continue spooling into the cartridge until the tape is taut and remains within the flanges of the tape
guiding rollers. Turn the supply reel ( 4 ) 10 turns. Ensure that you do not stretch the tape.
5. Go to “Ending procedure” on page 245.

Full height drive: No apparent failure or damage to tape

About this task
Note: If the cartridge in the drive is an INPUT tape that contains ACTIVE or 'ONLY COPY' data (there is no
backup), eject commands that are issued at the host fail to unload the tape, and power-cycling the drive
fails to eject the cartridge, make no further attempts to unload this tape. Call Technical Support and open
a PMR if one is not already open, to initiate the process of sending the drive with the loaded cartridge in
for recovery.

Procedure
1. Set the drive on its left side with the head and tape path facing up.

Appendix I. Manual cartridge removal procedure 239

 IBM Confidential

Figure 126. The hex wrench rewinds tape into cartridge

2. From the bottom of the drive, locate the access hole ( 1 in Figure 126 on page 240).
3. Insert a 2.5 mm offset hex wrench through the bottom cover access hole and into the reel motor axle.
Begin spooling the tape back into the cartridge by turning the hex wrench clockwise.
4. Continue spooling into the cartridge until the tape is taut and remains within the flanges of the tape
guiding rollers. Ensure that you do not stretch the tape.
5. Locate the threader motor worm gear ( 4 in Figure 127 on page 241) on the rear of the drive. Use
your finger to rotate the threader motor worm gear and slowly rotate the threader mechanism gear
( 6 in Figure 127 on page 241) clockwise.
This action rotates the threader motor worm gear ( 4 in Figure 127 on page 241) clockwise, drawing
the LBA into the cartridge.

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Figure 127. Drive with cover removed to reveal gear train.

1 Loader motor worm gear 6 Threader mechanism gear

2 Cartridge loader tray guide bearing 7 Lever
3 Rotator stub 8 Loader mechanism gear
4 Threader motor worm gear
5 Threader intermediate gear
6. As the tape leader block assembly (LBA) is secured in the cartridge, you hear the LBA retention spring
clips click into place. If you do not hear the click, continue rolling until the threader motor worm gear
( 4 in Figure 127 on page 241) stops. The LBA is in the correct position.
Note: Be sure to keep tension on the tape as the LBA is drawn into the cartridge by using a hex
wrench as shown in Figure 126 on page 240.
7. Notice these mechanisms:
a) Loader mechanism gear ( 6 in Figure 127 on page 241) nearest the front of the drive that actuates
the cartridge loader mechanism.
b) Position of the rotate stub ( 3 in Figure 127 on page 241).
c) Front loader motor worm gear ( 1 in Figure 127 on page 241). Rotating this gear allows the loader
mechanism gear ( 8 in Figure 127 on page 241) to turn.
8. Rotate the loader motor worm gear ( 1 in Figure 127 on page 241) to turn the loader mechanism gear
( 6 in Figure 127 on page 241) counterclockwise. Continue turning until the rotator stub ( 3 in Figure
127 on page 241) loses contact with the lever ( 7 in Figure 127 on page 241). This action releases
the LBA leader pin.
9. Rotate the threader motor worm gear ( 4 in Figure 127 on page 241) to turn the threader mechanism
gear ( 6 in Figure 127 on page 241) counterclockwise. This action moves the LBA out of the cartridge
and past the read/write head. Stop this rotation when the LBA is near the tape guide roller nearest
the rear of the drive that is shown as 1 Figure 128 on page 242.

Appendix I. Manual cartridge removal procedure 241

 IBM Confidential

Figure 128. Leader Block Assembly (LBA)

10. Continue rotating the loader motor worm gear ( 1 in Figure 127 on page 241) until the rotator stub
( 3 in Figure 127 on page 241) is positioned as shown. Notice that the rotator stub ( 3 in Figure 127
on page 241) is nearly aligned with the cartridge loader tray guide bearing ( 2 in Figure 127 on page
241).
11. Remove the cartridge from the cartridge loader tray.
12. Go to “Ending procedure” on page 245.

Half height drive: No apparent failure or damage to tape

About this task

Note: If the cartridge in the drive is an INPUT tape that contains ACTIVE or 'ONLY COPY' data (there is no
backup), eject commands that are issued at the host fail to unload the tape, and power-cycling the drive
fails to eject the cartridge, make no further attempts to unload this tape. Call Technical Support and open
a PMR if one is not already open, to initiate the process of sending the drive with the loaded cartridge in
for recovery.

Procedure
1. Set the drive on its left side with the head and tape path facing up.

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Figure 129. Rewinding tape into cartridge

1 Loader motor worm gear 3 Takeup reel motor

2 Outer guide rail (WARNING: Do 4 Supply reel motor
Not Touch)
2. Begin spooling the tape back into the cartridge by turning the supply reel motor ( 4 ) clockwise.
3. Continue spooling into the cartridge until the tape is taut and remains within the flanges of the tape
guiding rollers. Ensure that you do not stretch the tape. Continue spooling until all tape is removed
from the takeup reel ( 3 ).
4. Locate the threader intermediate gear ( 1 ) near the rear of the drive. You can use your finger to rotate
the threader intermediate gear ( 1 ) and slowly rotate the threader mechanism gear ( 2 ) clockwise.
This action draws the tape leader block assembly (LBA) into the cartridge.

Appendix I. Manual cartridge removal procedure 243

 IBM Confidential

Figure 130. Drive with cover removed to reveal gear train.

1 Threader 2 Threader mechanism gear 3 Loader motor worm

intermediate gear gear
5. As the leader pin is secured in the cartridge, you hear the leader pin retention spring clips click into
place. If you do not hear the click, continue rolling until the threader intermediate gear ( 1 ) stops. The
LBA is in the correct position.
Note: Be sure to keep tension on the tape as the LBA is drawn into the cartridge.
6. Rotate the loader intermediate gear ( 1 ) clockwise as viewed from the front of the drive until it stops.
This action releases the LBA leader pin.
7. Rotate the threader motor worm gear ( 3 ) counterclockwise until the leader block is in front of the
read/write head. This action moves the LBA out of the cartridge.

Figure 131. Leader Block Assembly (LBA)

1 Loader motor worm gear 2 Leader block assembly (LBA)

8. Rotate the loader motor worm gear ( 3 ) counterclockwise as viewed from the front of the drive until it
stops.
9. Remove the cartridge from the cartridge loader tray.
10. Go to “Ending procedure” on page 245.

244 IBM TS4300 Tape Library Machine Type 3555: User's Guide
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Ending procedure
Procedure
1. Reassemble the drive brick by reversing the steps in “Removing the drive cover” on page 225.
2. Reassemble the drive sled and reinstall the drive brick by completing these steps:
• Plug in the RS-422 cable, the power cable (if applicable), and the signal cable.
• Push the drive brick fully into the sled.
• Align the two screws holes on each side of the sled with the screw holes on each side of the drive
brick. DO NOT TIGHTEN THE SCREWS COMPLETELY.
• When the drive and sled are properly aligned, fully tighten the screws.
3. Install the tape drive sled in the library.
4. Power ON the library and wait for the library to finish POST (power on self test), inventory, and
mid-tape recovery. This step can take up to 1 hour.
5. If the cartridge does not eject from the drive, move the cartridge from the drive to the I/O station, then
discard the cartridge.
• Operator Panel: Operation > Move Cartridge from Drive to Home Slot
• Management GUI: Drives > Actions > Eject Cartridge from Drive
6. Run Library Verify before normal library operations resume.
7. If necessary, return the failed drive sled to IBM.

Appendix I. Manual cartridge removal procedure 245

 IBM Confidential

Appendix J. Accessibility
Accessibility features help a user who has a physical disability, such as restricted mobility or limited
vision, to use the HTML version of the customer documentation successfully.

Features
The major accessibility features for the HTML version of this document are:
• You can use screen-reader software and a digital speech synthesizer to hear what is displayed on the
screen. The following screen readers are tested: WebKing and Window-Eyes.
• You can operate all features with the keyboard instead of the mouse.

Navigating by keyboard
You can use keys or key combinations to complete operations and initiate many menu actions that are
also done through mouse actions. You can navigate the HTML version of the IBM TS4300 Tape Library
User's Guide help system from the keyboard with the following key combinations:
• To traverse to the next link, button, or topic, press Tab inside a frame (page).
• To move to the previous topic, press ^ or Shift+Tab.
• To scroll all the way up or down, press Home or End.
• To print the current page or active frame, press Ctrl+P.
• To select, press Enter.

Accessing the publications

You can view the publications for this library in Adobe Portable Document Format (PDF) with the Adobe
Acrobat Reader. The PDFs are provided at the following website: http://www.ibm.com/storage/support/ .

246 IBM TS4300 Tape Library Machine Type 3555: User's Guide
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© Copyright IBM Corp. 2017, 2023 247

 IBM Confidential

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liable for any damages arising out of your use of the sample programs.

Each copy or any portion of these sample programs or any derivative work
must include a copyright notice as follows:
© (your company name) (year).
Portions of this code are derived from IBM Corp. Sample Programs.
© Copyright IBM Corp. _enter the year or years_.

If you are viewing this information softcopy, the photographs and color illustrations may not appear.

IBM Privacy Policy

We intend to protect your personal information and to maintain its integrity. IBM implements reasonable
physical, administrative, and technical safeguards to help us protect your personal information from
unauthorized access, use, and disclosure. For example, the products only provide IBM data about the
asset usage and configuration and do not reflect private use of the asset. When diagnostics are required
to be sent to IBM, and a problem is submitted, that data is routed directly to a secured infrastructure.
Only individuals with a need to know are given access while working to resolve your problem. When

248 IBM TS4300 Tape Library Machine Type 3555: User's Guide
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appropriate, we also require that our suppliers protect such information from unauthorized access, use,
and disclosure.
Visit the IBM Privacy Policy for additional information on this topic at https://www.ibm.com/privacy/
details/us/en/.

Trademarks
A list of trademarks for IBM and other companies.
IBM, the IBM logo, and ibm.com® are trademarks or registered trademarks of International Business
Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be
trademarks of IBM or other companies. A current list of IBM trademarks is available on the web at
Copyright and trademark information at www.ibm.com/legal/copytrade.shtml.
Adobe, the Adobe logo, PostScript, and the PostScript logo are either registered trademarks or
trademarks of Adobe Systems Incorporated in the United States, and/or other countries.
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Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.
Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the
United States, other countries, or both.
ITIL is a registered trademark, and a registered community trademark of The Minister for the Cabinet
Office, and is registered in the U.S. Patent and Trademark Office.
UNIX is a registered trademark of The Open Group in the United States and other countries.
Java and all Java-based trademarks and logos are trademarks or registered trademarks of Oracle and/or
its affiliates.
Cell Broadband Engine is a trademark of Sony Computer Entertainment, Inc. in the United States, other
countries, or both and is used under license therefrom.
Linear Tape-Open, LTO, the LTO Logo, Ultrium, and the Ultrium logo are trademarks of HP, IBM Corp. and
Quantum in the U.S. and other countries.

Terms and conditions for product documentation

Permissions for the use of these publications are granted subject to the following terms and conditions.

IBM Privacy Policy

We intend to protect your personal information and to maintain its integrity. IBM implements reasonable
physical, administrative, and technical safeguards to help us protect your personal information from
unauthorized access, use, and disclosure. For example, the products only provide IBM data about the
asset usage and configuration and do not reflect private use of the asset. When diagnostics are required
to be sent to IBM, and a problem is submitted, that data is routed directly to a secured infrastructure.
Only individuals with a need to know are given access while working to resolve your problem. When
appropriate, we also require that our suppliers protect such information from unauthorized access, use,
and disclosure.
Visit the IBM Privacy Policy for additional information on this topic at https://www.ibm.com/privacy/
details/us/en/.

Notices 249
 IBM Confidential

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IBM, the IBM logo, and ibm.com are trademarks or registered trademarks of International Business
Machines Corp., registered in many jurisdictions worldwide. Other product and service names might
be trademarks of IBM or other companies. A current list of IBM trademarks is available at http://
www.ibm.com/legal/copytrade.shtml.

Homologation statement
This product may not be certified in your country for connection by any means whatsoever to interfaces
of public telecommunications networks. Further certification may be required by law prior to making any
such connection. Contact an IBM representative or reseller for any questions.

Electromagnetic compatibility notices

The following Class A statements apply to IBM products and their features unless designated as
electromagnetic compatibility (EMC) Class B in the feature information.
When attaching a monitor to the equipment, you must use the designated monitor cable and any
interference suppression devices that are supplied with the monitor.

Canada Notice
CAN ICES-3 (A)/NMB-3(A)

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European Community and Morocco Notice

This product is in conformity with the protection requirements of Directive 2014/30/EU of the European
Parliament and of the Council on the harmonization of the laws of the Member States relating to
electromagnetic compatibility. IBM cannot accept responsibility for any failure to satisfy the protection
requirements resulting from a non-recommended modification of the product, including the fitting of
non-IBM option cards.
This product may cause interference if used in residential areas. Such use must be avoided unless the
user takes special measures to reduce electromagnetic emissions to prevent interference to the reception
of radio and television broadcasts.
Warning: This equipment is compliant with Class A of CISPR 32. In a residential environment this
equipment may cause radio interference.

Germany Notice
Deutschsprachiger EU Hinweis: Hinweis für Geräte der Klasse A EU-Richtlinie zur
Elektromagnetischen Verträglichkeit
Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2014/30/EU zur Angleichung der
Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-Mitgliedsstaatenund hält die
Grenzwerte der EN 55032 Klasse A ein.
Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und
zu betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden.
IBM übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt
ohne Zustimmung von IBM verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne
Empfehlung von IBM gesteckt/eingebaut werden.
EN 55032 Klasse A Geräte müssen mit folgendem Warnhinweis versehen werden:
"Warnung: Dieses ist eine Einrichtung der Klasse A. Diese Einrichtung kann im Wohnbereich Funk-
Störungen verursachen; in diesem Fall kann vom Betreiber verlangt werden, angemessene Maßnahmen
zu ergreifen und dafür aufzukommen."
Deutschland: Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Geräten
Dieses Produkt entspricht dem "Gesetz über die elektromagnetische Verträglichkeit von Geräten (EMVG)."
Dies ist die Umsetzung der EU-Richtlinie 2014/30/EU in der Bundesrepublik Deutschland.
Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit
von Geräten (EMVG) (bzw. der EMC Richtlinie 2014/30/EU) für Geräte der Klasse A
Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen -
CE - zu führen.
Verantwortlich für die Einhaltung der EMV-Vorschriften ist der Hersteller:

International Business Machines Corp.

New Orchard Road
Armonk, New York 10504
Tel: 914-499-1900

Der verantwortliche Ansprechpartner des Herstellers in der EU ist:

IBM Deutschland GmbH

Technical Relations Europe, Abteilung M456
IBM-Allee 1, 71139 Ehningen, Germany
Tel: +49 800 225 5426
e-mail: Halloibm@de.ibm.com

Generelle Informationen:
Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55032 Klasse A.

Notices 251
 IBM Confidential

Japan Electronics and Information Technology Industries Association

(JEITA) Notice

This statement applies to products less than or equal to 20 A per phase.

This statement applies to products greater than 20 A, single phase.

This statement applies to products greater than 20 A per phase, three-phase.

Japan Voluntary Control Council for Interference (VCCI) Notice

Korea Notice

People's Republic of China Notice

警告:在居住环境中,运行此设备可能会造成无线电干扰。

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Russia Notice

Taiwan Notice

CNS 13438
警告使用者 :
此為甲類資訊技術設備，
於居住環境中使用時，可
能會造成射頻擾動，在此
種情況下，使用者會被要
求採取某些適當的對策。

CNS 15936
警告：為避免電磁干擾，本產品不應安裝或使用於住宅環境。

IBM Taiwan Contact Information:

United Kingdom Notice

This product may cause interference if used in residential areas. Such use must be avoided unless the
user takes special measures to reduce electromagnetic emissions to prevent interference to the reception
of radio and television broadcasts.

United States Federal Communications Commission (FCC) Notice

This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference, in which case the user will be
required to correct the interference at his own expense.
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission
limits. IBM is not responsible for any radio or television interference caused by using other than
recommended cables and connectors, or by unauthorized changes or modifications to this equipment.
Unauthorized changes or modifications could void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device might not cause harmful interference, and (2) this device must accept any interference
received, including interference that might cause undesired operation.

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 IBM Confidential

Responsible Party:
International Business Machines Corporation
New Orchard Road
Armonk, NY 10504
Contact for FCC compliance information only: fccinfo@us.ibm.com

Safety and environmental notices

When this product is used, observe the danger, caution, and attention notices that are contained in this
guide. The notices are accompanied by symbols that represent the severity of the safety condition.
Most danger or caution notices contain a reference number (Dxxxx or Cxxxx). Use the reference number
to check the translation in the IBM Environmental and safety notices publication online.
The sections that follow define each type of safety notice and give examples.

Danger and Caution notices

Danger notices
A danger notice calls attention to a situation that is potentially lethal or extremely hazardous to people. A
lightning bolt symbol always accompanies a danger notice to represent a dangerous electrical condition.

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To prevent a possible shock from touching two surfaces with different

protective ground(earth), use one hand, when possible, to connect or
disconnect signal cables. (D001)
Overloading a branch circuit is potentially a fire hazard and a shock
hazard under certain conditions. To avoid these hazards, ensure that your
system electrical requirements do not exceed branch circuit protection
requirements. Refer to the information that is provided with your device
or the power rating label for electrical specifications. (D002)
If the receptacle has a metal shell, do not touch the shell until you
have completed the voltage and grounding checks. Improper wiring or
grounding could place dangerous voltage on themetal shell. If any of the
conditions are not as described, STOP. Ensure the improper voltage or
impedance conditions are corrected before proceeding.(D003)
An electrical outlet that is not correctly wired could place hazardous
voltage on the metal parts of the system or the devices that attach to the
system. It is the responsibility of the customer to ensure that the outlet is
correctly wired and grounded to prevent an electrical shock.(D004)
When working on or around the system, observe the following
precautions:
Electrical voltage and current from power, telephone, and communication
cables are hazardous. To avoid a shock hazard:
• If IBM supplied a power cord(s), connect power to this unit only with
the IBM provided power cord. Do not use the IBM provided power cord
for any other product.
• Do not open or service any power supply assembly.
• Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
• The product might be equipped with multiple power cords. To remove
all hazardous voltages, disconnect all power cords.
– For AC power, disconnect all power cords from their AC power
source.
– For racks with a DC power distribution panel (PDP), disconnect the
customer’s DC powersource to the PDP.
• When connecting power to the product ensure all power cables are
properly connected.
– For racks with AC power, connect all power cords to a properly
wired and grounded electrical outlet. Ensure that the outlet supplies
proper voltage and phase rotation according to the system rating
plate.
– For racks with a DC power distribution panel (PDP), connect the
customer’s DC power source to the PDP. Ensure that the proper
polarity is used when attaching the DC power and DC power return
wiring.
• Connect any equipment that will be attached to this product to properly
wired outlets.

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• When possible, use one hand only to connect or disconnect signal

cables.
• Never turn on any equipment when there is evidence of fire, water, or
structural damage.
• Do not attempt to switch on power to the machine until all possible
unsafe conditions are corrected.
• Assume that an electrical safety hazard is present. Perform all
continuity, grounding, and power checks specified during the
subsystem installation procedures to ensure that the machine meets
safety requirements.
• Do not continue with the inspection if any unsafe conditions are
present.

• Before you open the device covers, unless instructed otherwise in

the installation and configuration procedures: Disconnect the attached
AC power cords, turn off the applicable circuit breakers located
in the rack power distribution panel (PDP), and disconnect any
telecommunications systems, networks, and modems.
• Connect and disconnect cables as described in the following
procedures when installing, moving, or opening covers on this product
or attached devices.
To disconnect:
1. Turn off everything (unless instructed otherwise).
2. For AC power, remove the power cords from the outlets.
3. For racks with a DC power distribution panel (PDP), turn off the
circuit breakers located in the PDP and remove the power from the
Customer's DC power source.
4. Remove the signal cables from the connectors.
5. Remove all cables from the devices.
To connect:
1. Turn off everything (unless instructed otherwise).
2. Attach all cables to the devices.
3. Attach the signal cables to the connectors.
4. For AC power, attach the power cords to the outlets.
5. For racks with a DC power distribution panel (PDP), restore the power
from the Customer'sDC power source and turn on the circuit breakers
located in the PDP.
6. Turn on the devices.
• Sharp edges, corners and joints may be present in and around the
system. Use care when handling equipment to avoid cuts, scrapes and
pinching. (D005)

Heavy equipment - personal injury or equipment damage might result if

mishandled. (D006)

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Uninterruptible power supply (UPS) units contain specific hazardous

materials. Observe the following precautions if your product contains a
UPS:
• The UPS contains lethal voltages. All repairs and service must be
performed only by an authorized service support representative. There
are no user serviceable parts inside the UPS.
• The UPS contains its own energy source (batteries). The output
receptacles might carry live voltage even when the UPS is not
connected to an AC supply.
• Do not remove or unplug the input cord when the UPS is turned on. This
removes the safety ground from the UPS and the equipment connected
to the UPS.
• The UPS is heavy because of the electronics and batteries that are
required. To avoid injury,observe the following precautions:
– Do not attempt to lift the UPS by yourself. Ask another service
representative for assistance.
– Remove the battery, electronics assembly, or both from the UPS
before removing the UPS from the shipping carton or installing or
removing the UPS in the rack.
(D007)
Professional movers are to be used for all relocation activities. Serious
injury or death might occur if systems are handled and moved incorrectly.
(D008)
Ensure that your DC mains supply is earthed at the point of generation
per IEC 60950-1and ITU-T Recommendation K.27. (D009)
Serious injury or death can occur if loaded lift tool falls over or if a heavy
load falls off the lift tool. Always completely lower the lift tool load plate
and properly secure the load on the lift tool before moving or using the lift
tool to lift or move an object. (D010)

DANGER: Multiple power cords. The product might be equipped

with multiple AC power cords or multiple DC power cables. To
remove all hazardous voltages, disconnect all power cords and
power cables. (L003)

Caution notices
A caution notice calls attention to a situation that is potentially hazardous to people because of some
existing condition, or to a potentially dangerous situation that might develop because of some unsafe
practice.

The doors and covers to the product are to be closed at all times except
for service by trained service personnel. All covers must be replaced and
doors closed at the conclusion of the service operation. (C013)
This product is equipped with a 3-wire (two conductors and ground)
power cable and plug. Use this power cable with a properly grounded
electrical outlet to avoid electrical shock. (C018)
This assembly contains mechanical moving parts. Use care when
servicing this assembly. (C025)

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A caution notice can be accompanied by one of several symbols:

If the symbol is... It means...

A generally hazardous condition not represented by other safety symbols.

A hazardous condition due to the use of a laser in the product. Laser

symbols are always accompanied by the classification of the laser as
defined by the U. S. Department of Health and Human Services (for
example, Class I, Class II, and so forth).

Risk of hand pinching, can trap hands, fingers and cause serious injury.
Keep hands clear during operation (L012).

Caution: moving parts. (L037)

The weight of this part or unit is between 18 and 32 kg (39.7 and 70.5 lb).
It takes two persons to safely lift this part or unit. (C009)

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If the symbol is... It means...

The weight of this part or unit is between 32 and 55 kg (70.5 and 121.2
lb). It takes three persons to safely lift this part or unit. (C010)

A hazardous condition due to the unit's susceptibility to electrostatic

discharge.

Possible safety hazards

Possible safety hazards to the operation of this product are:
Electrical
An electrically charged frame can cause serious electrical shock.
Mechanical
Hazards (for example, a safety cover missing) are potentially harmful to people.
Chemical
Do not use solvents, cleaners, or other chemicals that are not approved for use on this product.
Before the library is used, repair any of the preceding problems.

Class I laser product

Before the library is used, review the following laser safety information.
The product might contain a laser assembly that complies with the performance standards set by the US
Food and Drug Administration for a Class I laser product. Class I laser products do not emit hazardous
laser radiation. The product has the necessary protective housing and scanning safeguards to ensure
that laser radiation is inaccessible during operation or is within Class I limits. External safety agencies
reviewed the product and obtained approvals to the latest standards as they apply.

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Acclimation
Server and storage equipment (racks and frames) must be gradually acclimated to the surrounding
environment to prevent condensation.
When server and storage equipment (racks and frames) is shipped in a climate where the outside
temperature is below the dew point of the destination (indoor location), there is a possibility that water
condensation can form on the cooler inside and outside surfaces of the equipment when the equipment is
brought indoors.
Sufficient time must be allowed for the shipped equipment to gradually reach thermal equilibrium with
the indoor environment before you remove the shipping bag and energize the equipment. Follow these
guidelines to properly acclimate your equipment:
• Leave the system in the shipping bag. If the installation or staging environment allows it, leave the
product in the full package to minimize condensation on or within the equipment.
• Allow the packaged product to acclimate for 24 hours.1 If there are visible signs of condensation (either
external or internal to the product) after 24 hours, acclimate the system without the shipping bag for an
additional 12 - 24 hours or until no visible condensation remains.
• Acclimate the product away from perforated tiles or other direct sources of forced air convection to
minimize excessive condensation on or within the equipment.
1 Unless otherwise stated by product-specific installation instructions.
Note: Condensation is a normal occurrence, especially when you ship equipment in cold-weather
climates. All IBM® products are tested and verified to withstand condensation that is produced under
these circumstances. When sufficient time is provided to allow the hardware to gradually acclimate to the
indoor environment, there should be no issues with long-term reliability of the product.

Performing the safety inspection procedure

Before you service the unit, complete the following safety inspection procedure.
1. Stop all activities between the host and the library’s tape drives.
2. Turn off the power to the library by pushing in the Power button on the front of the tape library for 4
seconds.
3. Unplug the library’s power cord from the electrical outlet and the library’s power supply unit.
4. Check the library’s power cords for damage, such as a pinched, cut, or frayed cord.
5. If drives are FC/SAS attached, check the tape drive's FC/SAS cable for damage.
6. Check the top and bottom covers of the library for sharp edges, damage, or alterations that expose its
internal parts.
7. Check the top and bottom covers of the library for proper fit. They must be in place and secure.
8. Check the product label at the rear of the library to make sure that it matches the voltage at your
outlet.

Rack safety
The following general safety information must be used for all rack-mounted devices.

DANGER

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Observe the following precautions when working on or around your IT rack system.
• Heavy equipment - personal injury or equipment damage might result if mishandled.
• Always lower the leveling pads on the rack cabinet.
• Always install stabilizer brackets on the rack cabinet.
• To avoid hazardous conditions due to uneven mechanical loading, always install the heaviest devices in
the bottom of the rack cabinet. Always install servers and optional devices starting from the bottom of
the rack cabinet.
• Rack-mounted devices are not to be used as shelves or work spaces. Do not place objects on top
of rack-mounted devices. In addition, do not lean on rack mounted devices and do not use them to
stabilize your body position (for example, when working from a ladder).

• Each rack cabinet might have more than one power cord.
– For AC powered racks, be sure to disconnect all power cords in the rack cabinet when directed to
disconnect power during servicing.
– For racks with a DC power distribution panel (PDP), turn off the circuit breaker that controls the
power to the system unit(s), or disconnect the customer’s DC power source, when directed to
disconnect power during servicing.
• Connect all devices installed in a rack cabinet to power devices installed in the same rack cabinet. Do
not plug a power cord from a device installed in one rack cabinet into a power device installed in a
different rack cabinet.
• An electrical outlet that is not correctly wired could place hazardous voltage on the metal parts of the
system or the devices that attach to the system. It is the responsibility of the customer to ensure that
the outlet is correctly wired and grounded to prevent an electrical shock. (R001 part 1 of 2)

Caution

• Do not install a unit in a rack where the internal rack ambient temperatures might exceed the
manufacturer's recommended ambient temperature for all your rack-mounted devices.
• Do not install a unit in a rack where the air flow is compromised. Ensure that air flow is not blocked or
reduced on any side, front, or back of a unit that is used for air flow through the unit.
• Consideration must be given to the connection of the equipment to the supply circuit so that
overloading of the circuits does not compromise the supply wiring or overcurrent protection. To provide
the correct power connection to a rack, refer to the rating labels on the equipment in the rack to
determine the total power requirement of the supply circuit.
• (For sliding drawers) Do not pull out or install any drawer or feature if the rack stabilizer brackets are not
attached to the rack. Do not pull out more than one drawer at a time. The rack might become unstable if
you pull out more than one drawer at a time.

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• (For fixed drawers) This drawer is a fixed drawer and must not be moved for servicing unless specified
by the manufacturer. Attempting to move the drawer partially or out of the rack might cause the rack to
become unstable or cause the drawer to fall out of the rack. (R001 part 2 of 2)

Caution

Removing components from the upper positions in the rack cabinet improves rack stability during
relocation. Follow these general guidelines whenever you relocate a populated rack cabinet within a
room or building:
• Reduce the weight of the rack cabinet by removing equipment, starting at the top of the rack cabinet.
When possible, restore the rack cabinet to the configuration of the rack cabinet as you received it. If this
configuration is not known, you must do the following:
– Remove all devices in the 32U position (compliance ID RACK-001) or 22U (compliance ID RR001)
and above.
– Ensure that the heaviest devices are installed in the bottom of the rack cabinet.
– Ensure that there are little-to-no empty U-levels between devices installed in the rack-cabinet
below the 32U (compliance ID RACK-001) or 22U (compliance ID RR001) level, unless the received
configuration specifically allowed it.
• If the rack cabinet you are relocating is part of a suite of rack cabinets, detach the rack cabinet from the
suite.
• If the rack cabinet you are relocating was supplied with removable outriggers, they must be reinstalled
before the cabinet is relocated.
• Inspect the route that you plan to take to eliminate potential hazards.
• Verify that the route that you choose can support the weight of the loaded rack cabinet. Refer to the
documentation that comes with your rack cabinet for the weight of a loaded rack cabinet.
• Verify that all door openings are at least 760 x 2032 mm (30 x 80 in.).
• Ensure that all devices, shelves, drawers, doors, and cables are secure.
• Ensure that the four leveling pads are raised to their highest position.
• Ensure that no stabilizer bracket is installed on the rack cabinet during movement.
• Do not use a ramp that is inclined at more than 10 degrees.
• When the rack cabinet is in the new location, complete these steps.
– Lower the four leveling pads.
– Install stabilizer brackets on the rack cabinet or in an earthquake environment bolt the rack to the
floor.
– If you removed any devices from the rack cabinet, repopulate the rack cabinet from the lowest
position to the highest position.

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• If a long-distance relocation is required, restore the rack cabinet to the configuration of the rack cabinet
as you received it. Pack the rack cabinet in the original packaging material, or equivalent. Also, lower the
leveling pads to raise the casters off the pallet and bolt the rack cabinet to the pallet. (R002)
• DANGER: Racks with a total weight of > 227 kg (500 lb.), Use Only Professional Movers! (R003)

Caution

• Rack is not intended to serve as an enclosure and does not provide any degrees of protection required
of enclosures.
• It is intended that equipment installed within this rack will have its own enclosure. (R005)
• Tighten the stabilizer brackets until they are flush against the rack. (R006)
• Use safe practices when lifting. (R007)
• Do not place any object on top of a rack-mounted device unless that rack-mounted device is intended
for use as a shelf. (R008)
• If the rack is designed to be coupled to another rack only the same model rack should be coupled
together with another same model rack. (R009)

Danger

Main Protective Earth (Ground): This symbol is marked on the frame of the rack. The PROTECTIVE
EARTHING CONDUCTORS must be terminated at that point. A recognized or certified closed loop
connector (ring terminal) must be used and secured to the frame with a lock washer using a boltor
stud. The connector must be properly sized to be suitable for the bolt or stud, the locking washer, the
rating for the conducting wire used, and the considered rating of the breaker. The intent is to ensure the
frame is electrically bonded to the PROTECTIVE EARTHING CONDUCTORS. The hole that the bolt or stud
goes into where the terminal connector and the lock washer contact must be free of any non-conductive
material to allow for metal to metal contact. All PROTECTIVE BONDING CONDUCTORS must terminate at

this main protective earthing terminal or at points marked with . (R010)

Always ensure that a load of 95 kg (210 lb) is inside the bottom of the rack (compliance ID RR001),
especially before relocating or servicing units with their Center of Gravity (CoG) higher than 22U. (R011)

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Power Cords
For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product.
To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
IBM power cords used in the United States and Canada are listed by Underwriter’s Laboratories (UL) and
certified by the Canadian Standards Association (CSA).
For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified cord set consisting of a
minimum 18 AWG, Type SVT or SJT, three-conductor cord, a maximum of 15 feet in length and a parallel
blade, grounding-type attachment plug rated 15 amperes, 125 volts.
For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and CSA-certified cord set
consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a maximum of 15 feet in length
and a tandem blade, grounding-type attachment plug rated 15 amperes, 250 volts.
For units intended to be operated at 230 volts (outside the U.S.): Use a cord set with a grounding-type
attachment plug. The cord set should have the appropriate safety approvals for the country in which the
equipment will be installed.
IBM power cords for a specific country or region are usually available only in that country or region.

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Glossary
This glossary defines the special terms, abbreviations, and acronyms that are used in this publication. If
you do not find the term that you are looking for, refer to the index or to the Dictionary of Computing,
1994.

Numbers
2:1 compression
The relationship between the quantity of data that can be stored with compression as compared to
the quantity of data that can be stored without compression. In 2:1 compression, twice as much data
can be stored with compression as can be stored without compression.
2.5:1 compression
The relationship between the quantity of data that can be stored with compression as compared to
the quantity of data that can be stored without compression. In 2.5:1 compression, two-and-a-half
times as much data can be stored with compression as can be stored without compression.
3U
This library requires 3 units (3U) of rack space.

A
A
Ampere.
AC
Alternating current.
Access method
A technique for moving data between main storage and input or output devices.
Accessor
This component contains the library robot and bar code reader. The accessor moves cartridges to and
from the I/O Station, storage slots, and tape drives.
Adapter card
A circuit board that adds function to a computer.
Adj
Adjustment.
Administrator (Admin)
The Admin role has access to all menus. The default password is adm001, and the default PIN is
0000.
AH
Authentication Header. An Internet Protocol intended to guarantee connectionless integrity and data
origin authentication of IP datagrams. Further, it can optionally protect against replay attacks by using
the sliding window technique and discarding old packets.
AIX®
Advanced Interactive Executive. IBM's implementation of the UNIX operating system. The System p
system, among others, uses AIX as its operating system.
Alphanumeric
Pertaining to a character set that contains letters, numerals, and other characters, such as
punctuation marks.
Alter
To change.

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Ambient temperature
The temperature of air or other media in a designated area, particularly the area that is surrounding
equipment.
AME
Application Managed Encryption.
ampere (A)
A unit of measure for electric current that is equivalent to a flow of 1 coulomb per second, or to the
current produced by 1 volt applied across a resistance of 1 ohm.
ANSI
American National Standards Institute.
API
Application planning interface. A set of clearly defined methods of communication between various
software components.
Application-managed encryption
Tape encryption that is controlled by an application.
Archive
To collect and store files in a designated place.
ASCII
American National Standard Code for Information Interchange. A 7 bit coded character set (8 bits
including parity check) that consists of control characters and graphic characters.
Assigning a device
The establishing of the relationship of a device to a running task, process, job, or program.
Assignment
The naming of a specific device to complete a function.
Asynchronous
Pertaining to two or more processes that do not depend upon the occurrence of specific events such
as common timing signals.
Attention (notice)
A word for calling attention to the possibility of danger to a program, device, or system, or to data.
Contrast with caution and danger.
ATTN
Attention.
Authentication Header (AH)
A member of the IPSec protocol suite. AH guarantees connectionless integrity and data origin
authentication of IP packets.

B
Backup
To make extra copies of documents or software for safekeeping.
Bar code
A code that represents characters by sets of parallel bars of varying thickness and separation, which
are read optically by transverse scanning.
Bar code label
Paper bearing a bar code and having an adhesive backing. The bar code label must be affixed to a tape
cartridge to enable the library to identify the cartridge and its volume serial number.
Bar code reader
A laser device that is specialized for scanning and reading bar codes and converting them into either
the ASCII or EBCDIC digital character code.
Bezel
Decorative and safety cover.

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Bicolored
Having two colors.
bit
Either of the digits 0 or 1 when used in the binary numbering system.
BOM or bill of materials
A list of specific types and amounts of direct materials that are expected to be used to produce a
specific job or quantity of output.
Border Gateway Protocol (BGP)
BGP is the core routing protocol of the Internet. It works by maintaining a table of IP networks or
'prefixes' that designate network reachability among autonomous systems (AS).
BRMS
Backup Recovery and Media Services.
Browser
A client program that initiates requests to a web server and displays the information that the server
returns.
Buffer
A routine or storage that is used to compensate for a difference in rate of flow of data or time of
occurrence of events, when data is transferred from one device to another.
Bus
A facility for transferring data between several devices that are located between two end points, only
one device able to transmit at a specified moment.
byte
A string that consists of some bits (usually 8) that are treated as a unit and represent a character. A
fundamental data unit.

C
CA
Certificate Authority.
CA certification
In cryptography, a certificate from a certificate authority (CA).
Capacity
The amount of data that can be contained on storage media and expressed in bytes of data.
Cartridge manual rewind tool
A device that can be fitted into the reel of a cartridge and used to rewind tape into or out of the
cartridge.
Cartridge memory (CM)
Within each data cartridge, an embedded electronics and interface module that can store and retrieve
a cartridge's historical usage and other information.
Cartridge storage slot
Individual slot that is located within a magazine that is used to house tape cartridges.
Caution (notice)
A word to call attention to possible personal harm to people. Contrast with attention and danger.
CD
Compact Disc. A disc, usually 4.75 inches in diameter, from which data is read optically by using a
laser.
CE
Customer engineer, field engineer, service representative.
Centimeter (cm)
One one-hundredth of a meter (0.01 m). Approximately 0.39 inches.

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Channel command
An instruction that directs a data channel, control unit, or device to run an operation or set of
operations.
Char
Character.
CHK
Check.
Cleaning cartridge
A tape cartridge that is used to clean the heads of a tape drive. Contrast with data cartridge.
CM
Cartridge Memory. Within each data cartridge, an embedded electronics and interface module that
can store and retrieve a cartridge's historical usage and other information.
CoD
Capacity on-demand.
Command
A control signal that initiates an action or the start of a sequence of actions.
Compact disc (CD)
A disk, usually 4.75 inches in diameter, from which data is read optically by using a laser.
Compression
The process of eliminating gaps, empty fields, redundancies, and unnecessary data to shorten the
length of records or blocks.
Concurrent
Refers to diagnostic procedures that can be run on one control unit while the rest of the subsystem
remains available for customer applications.
Contingent connection
A connection between a channel path and a drive that is caused when a unit check occurs during an
I/O operation.
Controller
A device that provides the interface between a system and one or more tape drives.
Control path drive
ControllerA device that provides the interface between a system and one or more tape drives.Control
path drive A drive that communicates messages from the host computer to the library in which the
drive is installed.
Cookie
A packet of data that is exchanged between the library and a web browser to track configuration.
CP
Circuit protector.
CPF
Control Path Failover.
CRU
Customer Replaceable Unit.
CSA
Canadian Standards Association.
Ctrl
Control.
CU
Control unit.

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D
Danger (notice)
A word to call attention to possible lethal harm to people. Contrast with attention and caution.
Data
Any representations such as characters or analog quantities to which meaning is or might be
assigned.
Data buffer
The storage buffer in the control unit. This buffer is used to increase the data transfer rate between
the control unit and the channel.
Data cartridge
A tape cartridge that is dedicated to storing data. Contrast with cleaning cartridge.
Data check
A synchronous or asynchronous indication of a condition that is caused by invalid data or incorrect
positioning of data.
DC
Direct current.
DCS
Designated Cleaning Slot.
Degauss
Makes a magnetic tape nonmagnetic by using electrical coils that carry currents that neutralize the
magnetism of the tape.
Degausser
A device that makes magnetic tape nonmagnetic.
Degradation
A decrease in quality of output or throughput or an increase in machine error rate.
Degraded
Decreased in quality of output or throughput or increased machine error rate.
Deserialize
To change from serial-by-bit to parallel-by-byte.
Detented
A part that is held in position with a catch or lever.
Device
Any hardware component or peripheral device, such as a tape drive or tape library, that can receive
and send data.
Device driver
A file that contains the code that is needed to use an attached device.
DHCPv6
The Dynamic Host Configuration Protocol for IPv6. Although IPv6's stateless address
autoconfiguration removes the primary motivation for DHCP in IPv4, DHCPv6 can still be used to
statefully assign addresses if the network administrator wants more control over addressing.
DH group
Diffie-Hellman group.
DIAG
Diagnostic section of maintenance information manual.
Differential
See High Voltage Differential (HVD).
Direct-access storage
A storage device in which the access time is independent of the location of the data.
Display contrast
The brightness of the display on the Operator Panel.

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DLL
Dynamic Link Library. The Microsoft implementation of the shared library concept. These libraries
usually have the file extension dll, ocs (for libraries that contain activeX controls, or drv (for legacy
system drivers).
DNS
Directory Name System. This system allows the library to recognize text-based addresses instead of
numeric IP addresses.
Download
To transfer programs or data from a computer to a connected device, typically a personal computer.
To transfer data from a computer to a connected device, such as a workstation or personal computer.
DPF
Data Path Failover.
DRAM
Dynamic random-access memory.
Drive, magnetic tape
A mechanism for moving magnetic tape and controlling its movement.
Drive Not Configured
This message occurs during the first boot after a factory settings restore is run. This message is not a
real issue since it takes time for the library to configure.
DRV
Drive.
DSA key
Encryption key type.
DSE
Data security erase.
DSP
Digital signal processor.

E
EBCDIC
Extended binary-coded decimal interchange code.
EC
Edge connector. Engineering change.
ECC
Error correction code.
EEB
Ethernet Expansion Blade.
EEPROM
Electrically erasable programmable read-only memory.
EIA
Electronics Industries Association.
EIA unit
A unit of measure, which is established by the Electronic Industries Association, equal to 44.45
millimeters (1.75 inches).
Eject
To remove or force out from within.
EKM
Encryption Key Manager.

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Electronic mail
Correspondence in the form of messages that are transmitted between user terminals over a
computer network.
Email
See electronic mail.
Encryption
A method of storing data in a format that helps protect data from inadvertent or deliberate
compromise. An encryption-enabled drive contains the necessary hardware and firmware to encrypt
and decrypt host tape application data. Encryption policy and encryption keys are provided by the
host application or host server.
Encryption key manager (EKM)
A software program that assists IBM-encrypting tape drives in generating, protecting, storing, and
maintaining encryption keys that encrypt information that is written to and decrypt information that is
read from tape media.
Entitlement
IBM Entitlement is the official right to receive service and support for your tape library.
EPO
Emergency power off.
EPROM
Erasable programmable read only memory.
EQC
Equipment check.
Equipment check
An asynchronous indication of a malfunction.
Error log
A data set or file in a product or system where error information is stored for later access.
ESD
Electrostatic discharge.
ESP
Encapsulating Security Payload. An Internet Protocol that provides origin authenticity, integrity, and
confidentiality protection of a packet. ESP also supports encryption-only and authentication-only
configurations, but encryption without authentication is discouraged because it is insecure.

F
FAT32
FAT stands for File Allocation Table. FAT32 is an extension which means that data is stored in chunks
of 32 bits. Any USB flash drive that is used for updating firmware or exporting logs for the TS4300
library must be in this format.
Fault symptom code (FSC)
A hexadecimal code that is generated by the drive or the control unit microcode in response to a
detected subsystem error.
FC
Fibre Channel, Feature code.
FCC
Federal communications commission.
FE
Field engineer, customer engineer, or service representative.
FH
Full Height.

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Fibre Channel
A high-speed method to connect data storage to a server. The British spelling of "Fibre" is used
because the technology can be used with either fiber optic or copper cables. Thus, the name does not
imply that it can be used only with a fiber optic cable.
Fiducial
A target that is used for teaching a physical location to a robot.
Field replaceable unit (FRU)
An assembly that is replaced in its entirety when any one of its components fails.
File
A named set of records that are stored or processed as a unit. Also referred to as a data set.
File protection
The processes and procedures that are established in an information system that are designed to
inhibit unauthorized access to, contamination of, or deletion of a file.
File transfer protocol (FTP)
In the Internet suite of protocols, an application layer protocol that uses TCP and Telnet services to
transfer bulk-data files between machines or hosts.
Firmware
Proprietary code that is delivered as microcode as part of an operating system. Firmware is more
efficient than software loaded from an alterable medium and more adaptable to change than pure
hardware circuitry. An example of firmware is the Basic input/output system (BIOS) in read-only
memory (ROM) on a PC system board.
FLASH EEPROM
An electrically erasable programmable read-only memory (EEPROM) that can be updated.
FMR
Field microcode replacement.
Format
The arrangement or layout of data on a data medium.
Formatter
Part of a magnetic tape subsystem that runs data conversion, speed matching, encoding, first-level
error recovery, and interfaces to one or more tape drives.
FP
File protect.
Frayed
Damaged as if by an abrasive substance.
FRU
Field replaceable unit.
FSC
Fault symptom code.
FSI
Fault symptom index.
FTSS
Field Technical Sales Support.
Functional microcode
Microcode that is resident in the machine during normal customer operation.

G
g
Gram.
GB
gigabyte.

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GBIC
Gigabit Interface Converter.
Gb/s
gigabits/second
Gbit
gigabit
gigabit (Gbit)
1 000 000 000 bits.
gigabyte (GB)
1 000 000 000 bytes.
Gigabit Interface Converter (GBIC)
Converts copper interface to optic interface.
Gnd
Ground.
GUI
Graphical User Interface

H
HBA
Host Bus Adapter.
HD Slot Technology
High-density (HD) slot technology. Allows multiple cartridges to be stored in a tiered architecture.
hertz (Hz)
Unit of frequency. 1 hertz equals one cycle per second.
hex
Hexadecimal.
HH
Half Height.
High Voltage Differential (HVD)
A logic-signaling system that enables data communication between a supported host and the library.
HVD signaling uses a paired plus and minus signal level to reduce the effects of noise on the SCSI bus.
Any noise that is injected into the signal is present in both a plus and minus state, and is canceled.
Synonymous with differential.
HVD
SCSI Bus High-Voltage Differential.
Hz
Hertz (cycles per second).

I
IBM Security Key Lifecycle Manager (SKLM)
IBM's EKM application that assists encrypting tape drives in generating, protecting, storing, and
maintaining encryption keys that encrypt information that is written to and decrypt information that is
read from tape media.
IBM Spectrum Archive
Formerly known as Linear Tape File System (LTFS). A file system that works with LTO Generation tape
technology to access data stored on an IBM tape cartridge.
IBM Ultrium Tape Drive
Located within the library, a data-storage device that controls the movement of the magnetic tape
in an IBM LTO Ultrium Tape Cartridge. The drive houses the mechanism (drive head) that reads and
writes data to the tape.

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ID
Identifier.
Identifier (ID)
(1) In programming languages, a lexical unit that names a language object. For example, the names
of variables, arrays, records, labels, or procedures. An identifier usually consists of a letter optionally
followed by letters, digits, or other characters. (2) One or more characters that are used to identify or
name data element and possibly to indicate certain properties of that data element. (3) A sequence of
bits or characters that identifies a program, device, or system to another program, device, or system.
IEC
International Electrotechnical Commission.
IKE
Internet Key Exchange that is used in the IPSec protocol.
IML
Initial microprogram load.
Incompatible magazine
This message might display on the Operator Panel during library initialization. It occurs during factory
restore or VPD. This message is not a real issue since it takes time for the library to configure.
Initial microprogram load (IML)
The action of loading a microprogram from external storage to writable control storage.
Initiator
The component that runs a command. The initiator can be the host system or the tape control unit.
INST
Installation.
Interface
A shared boundary. An interface might be a hardware component to link two devices or it might be a
portion of storage or registers accessed by two or more computer programs.
Internet Key Exchange (IKE)
The protocol that is used to set up a security association (SA) in the IPSec protocol suite. See also
Security Association (SA).
Internet Protocol Version 4 (IPv4)
See IPv4.
Internet Protocol Version 6 (IPv6)
See IPv6.
Interposer
The part that is used to convert a 68-pin connector to a 50-pin D-shell connector.
Intervention required
Manual action is needed.
INTRO
Introduction.
I/O
Input/output.
I/O Station
Cartridge location that is dedicated for the insertion of cartridges into and the removal of cartridges
from the library.
IOP
Input/output processor.
IP
Internet Protocol.

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IP address
An identifier for a computer or device on an Internet Protocol (TCP/IP) network. Networks that use
the TCP/IP protocol route messages that are based on the IP address of the destination. See IPv4 and
IPv6.
IPL
Initial program load.
IPSec (IP Security)
A set of protocols for securing IPv6 network communications by authentication and encryption.
IP Stack
A TCP/IP protocol stack that manages static IP addresses.
IPv4
A network layer protocol for packet-switched networks. IPv4 supports 232 (about 4.3 billion)
addresses.
IPv6
A network layer protocol for packet-switched networks. It is the designated successor of IPv4
for general use on the Internet. The main improvement of IPv6 is the increase in the number of
addresses available for networked devices, allowing, for example, each mobile phone and mobile
electronic device to have its own unique address.
ISV
Independent software vendor.
ITDT
IBM Tape Diagnostic tool.
ITST
Idle-time self-test.

K
Kerberos
Kerberos Authentication is a standard (RFC 1510) third-party authentication protocol that provides
end-to-end security for distributed computing environments.
Key Path Diagnostics (KPD)
Key Path Diagnostics is a test tool that provides details to troubleshoot Encryption communication
issues.
kilogram (kg)
1000 grams (approximately 2.2 pounds).
km
kilometer. 1000 Meters, Approximately 5/8 mile.
KMIP
Key Management Interoperability Protocol.

L
LAN
Local area network. A computer network within a limited area.
LCB
Library Control Blade.
LCD
See liquid crystal display.
LDAP
Lightweight Directory Access Protocol. This protocol allows the library to use login and password
information that is stored on a server to grant access to the library functions.

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LDAPS
Secure LDAP over SSL.
LDI
Library Drive Interface.
LED
Light-emitting diode.
Library certification
In cryptography, a certificate that is provided by the library.
Library-managed encryption
Tape encryption that is controlled by the tape library.
Linear Tape-Open (LTO)
A type of tape storage technology that is developed by the IBM Corporation, Hewlett-Packard, and
Quantum. LTO technology is an "open format" technology, which means that its users have multiple
sources of product and media. The "open" nature of LTO technology enables compatibility between
different vendors' offerings by ensuring that vendors comply with verification standards. The LTO
technology is implemented in two formats: the Accelis format focuses on fast access; the Ultrium
format focuses on high capacity. The Ultrium format is the preferred format when capacity (rather
than fast access) is the key storage consideration. An Ultrium cartridge has a compressed data
capacity of up to 30 TB (2.5:1 compression) and a native data capacity of up to 12 TB.
Liquid crystal display (LCD)
A low-power display technology that is used in computers and other I/O devices.
Loadable
The ability to be loaded.
LME
Library Managed Encryption.
LTO
See Linear Tape-Open.
LTO cartridge memory (LTO-CM)
Within each LTO Ultrium data cartridge, an embedded electronics and interface module that can store
and retrieve a cartridge's historical usage and other information.
LUN
Logical Unit Number.
LVD
SCSI Bus Low Voltage Differential.

M
M8
LTO 8 Type M Cartridge.
MAC address
The Media Access Control address of a computer networking device.
Magnetic tape
A tape with a magnetic surface layer on which data can be stored by magnetic recording.
Management GUI
Web User Interface, Web UI, Web GUI.
MAP
Maintenance analysis procedure.
Mask
A pattern of characters that controls the retention or elimination of portions of another pattern of
characters. To use a pattern of characters to control the retention or elimination of portions of another
pattern of characters.

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Master file
A file that is used as an authority in a job and that is relatively permanent, even though its contents
might change. Synonymous with main file.
Maximum Transmission Unit (MTU)
The size of the largest packet that a network protocol can transmit.
MB
Megabyte (expressed as data rate in MB/s or MB/second).
Media capacity
The amount of data that can be contained on a storage medium, expressed in bytes of data.
Media-type identifier
Pertaining to the bar code on the bar code label of the IBM Ultrium tape cartridge, a two-character
code, L1, that represents information about the cartridge. L identifies the cartridge as one that can be
read by devices that incorporate LTO technology; 1 indicates that it is the first generation of its type.
Mega
One million of.
meter
In the Metric System, the basic unit of length equal to approximately 39.37 inches.
MIB
Management Information Base. Information repository that is used by SNMP.
Micro
One millionth of.
Microcode
(1) One or more micro instructions. (2) A code, representing the instructions of an instruction set,
which is implemented in a part of storage that is not program-addressable. (3) To design, write, and
test one or more micro instructions. (4) See also microprogram.
Microdiagnostic routine
A program that runs under the control of a supervisor, usually to identify field replaceable units.
Microdiagnostic utility
A program that is run by the customer engineer to test the machine.
Microinstruction
A basic or elementary machine instruction.
Microprogram
A group of micro instructions that when run completes a planned function.
The term microprogram represents a dynamic arrangement or selection of one or more groups of
micro instructions for execution to complete a particular function. The term microcode represents
microinstructions that are used in a product as an alternative to hard-wired circuitry to implement
certain functions of a processor or other system component.
MIM
Media information message.
mm
Millimeter.
Modifier
That which changes the meaning.
Monitor
The Monitor role is an interchangeable term corresponding to the User role. The Monitor role has
viewing privileges to the unit, but is not able to make configuration changes.
Mount a device
To assign an I/O device with a request to the operator.
MP
Microprocessor.

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ms
Millisecond.
MSG
Message.
Multipath
Pertaining to using more than one path.

N
N/A
Not applicable.
Network Address Translation (NAT)
NAT involves rewriting the source or destination addresses of IP packets as they pass through a router
or firewall. Most systems that use NAT do so to enable multiple hosts on a private network to access
the Internet over a single public IP address.
NEMA
National Electrical Manufacturers Association.
Node
In a network, a point at which one or more functional units connect channels or data circuits.
NTFS
New Technology File System. The primary file system that is used in Windows.
NTP
Network Time Protocol. This protocol allows the library to set its internal date and time that is based
on the date and time of a server.
NVS
Nonvolatile storage. A storage device whose contents are not lost when power is cut off.

O
OCP
Operator Panel (Operator Control Panel).
Oersted
The unit of magnetic field strength in the unrationalized centimeter-gram-second (cgs)
electromagnetic system. The oersted is the magnetic field strength in the interior of an elongated,
uniformly wound solenoid that is excited with a linear current density in its winding of`1 ampere per
4π centimeters of axial length.
Offline
Pertaining to the operation of a functional unit without the continual control of a computer. Contrast
with online.
Online
Pertaining to the operation of a functional unit that is under the continual control of a computer.
Contrast with offline.
OPER
Operation.
OV
Over voltage.
Overrun
Loss of data because a receiving device is unable to accept data at the rate it is transmitted.
Overtightening
To tighten too much.

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P
Parameter
A variable that is given a constant value for a specified application and that might denote the
application.
p bit
Parity bit.
PC
Parity check.
PCC
Power® control compartment.
PDF
Portable Document Format.
PE
Parity error. Product engineer.
PFS
Perfect forward secrecy.
Pick
Pertaining to the library to remove, by using a robotic device, a tape cartridge from a storage slot or
drive.
Picker
A robotic mechanism that is located inside the library that moves cartridges between the cartridge
storage slots and the drive.
PM
Preventive maintenance.
POR
Power-on reset.
Port
A physical connection for communication between the 3590 and the host processor. The 3590 has 2
SCSI ports.
Portable Document Format (PDF)
A standard that is specified by Adobe Systems, Incorporated, for the electronic distribution of
documents. PDF files are compact, can be distributed globally (by way of email, the web, intranets,
or CD-ROM), and can be viewed with the Acrobat Reader. Acrobat Reader is software from Adobe
Systems that can be downloaded at no cost from the Adobe Systems home page.
Private key
A cryptographic key that is used to decrypt a message.
PROM
Programmable read only memory.
PS
Power supply.
PTF
Program temporary fix. A single bugfix or group of bugfixes that are distributed in a form ready to
install for customers.
PWR
Power.

R
Rack
A unit that houses the components of a storage subsystem, such as the library.

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Rackmount kit
A packaged collection of articles that are used to install the rack-mounted version of the library.
RAM
Random access memory.
Random access memory
A storage device into which data is entered and from which data is retrieved in a nonsequential
manner.
Random Mode
In Random mode, the library allows the server's (host's) application software to select any data
cartridge in any order.
RAS
Reliability, availability, and serviceability.
Record
A collection of related data or words, which are treated as a unit.
Recording density
The number of bits in a single linear track measured per unit of length of the recording medium.
Recoverable error
An error condition that allows continued execution of a program.
Ref
Reference.
Reg
Register.
Reinventory
To inventory again.
REST
Representational state transfer. Part of an API. REST systems aim for fast performance, reliability, and
the ability to grow, by reusing components that can be managed and updated without affecting the
system as a whole, even while it is running.
Retension
The process or function of tightening the tape onto the cartridge, if it is sensed that the tape has a
loose wrap on the cartridge.
RFC (Request for Comments)
Request for Comments (RFC) documents are a series of memoranda, which encompasses new
research, innovations, and methodologies applicable to Internet technologies.
RH
Relative humidity.
RID tag
Repair identification tag.
RML
Rack Mount Line.
Robot
Picker.
Robotic Assembly
The picker, picker assembly.
Robotics
Picker assembly.
Root CA certification
In cryptography, a root certificate from a certificate authority (CA).
RPQ
Request for price quotation.

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RSA key
Encryption key type.
R/W
read/write.

S
s
Seconds of time.
SAC
Service Action Code. Code that is developed to indicate possible FRU or FRUs to replace to repair the
hardware.
SAN
Storage area network.
SAS
Serial Attached SCSI. A computer bus technology and serial communication protocol for direct
attached storage devices. SAS is a replacement for parallel SCSI with higher speeds, but still uses
SCSI commands.
Scratch cartridge
A data cartridge that contains no useful data, but can be written to with new data.
SCD
Single Character Display.
SCSI
Small computer system interface.
SE
Single-ended.
Sequential Mode
Sequential Mode is intended to be used by host applications that aren’t supporting SCSI media
changer devices but need to get another cartridge loaded if the current cartridge is full.
Segment
A part.
Sel
Select.
Serial Attached SCSI (SAS)
A drive with a SAS interface can be linked directly to controllers. SAS is a performance improvement
over traditional SCSI because SAS enables multiple devices (up to 128) of different sizes and
types to be connected simultaneously with thinner and longer cables. It supports full-duplex signal
transmission up to 3 Gb/s. In addition, SAS drives can be hot-plugged.
Serialize
To change from parallel-by-byte to serial-by-bit.
Serializer
A device that converts a space distribution of simultaneous states, which represents data into a
corresponding time sequence of states.
Service
Access to this level is for Service personnel only - Service personnel have access to all menus.
Servo, servos
An adjective for use in qualifying some part or aspect of a servomechanism.
Servomechanism
A feedback control system in which at least one of the system signals represents mechanical motion.
Signature
A digital signature that is used in cryptography to identify one party to ensure authenticity.

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SKLM (IBM Security Key Lifecycle Manager)

IBM EKM application that assists encrypting tape drives in generating, protecting, storing, and
maintaining encryption keys that encrypt information that is written to and decrypt information that is
read from tape media.
SKLM for z/OS
Security Key Lifecycle Manager for IBM System z® mainframes.
Slot blocker
A slot blocker is used to restrict/close off a data cell so a data cartridge cannot be inserted.
Small Computer Systems Interface (SCSI)
A standard that is used by computer manufacturers for attaching peripheral devices (such as tape
drives, hard disks, CD-ROM players, printers, and scanners) to computers (servers). Pronounced
"scuzzy". Variations of the SCSI interface provide for faster data transmission rates than standard
serial and parallel ports (up to 320 megabytes per second). The variations include
• Fast/Wide SCSI - Uses a 16-bit bus, and supports data rates of up to 20 MBps.
• SCSI-1 - Uses an 8-bit bus, and supports data rates of 4 MBps.
• SCSI-2 - Same as SCSI-1, but uses a 50-pin connector instead of a 25-pin connector, and supports
multiple devices.
• Ultra-SCSI - Uses an 8- or 16-bit bus, and supports data rates of 20 or 40 MBps.
• Ultra2 SCSI - Uses an 8- or 16-bit bus and supports data rates of 40 or 80 MBps.
• Ultra3 SCSI - Uses a 16-bit bus and supports data rates of 80 or 160 MBps.
• Ultra160 SCSI - Uses a 16-bit bus and supports data rates of 80 or 160 MBps.
• Ultra320 SCSI - Uses a 16-bit bus and supports data rates of 320 MBps.
SMI-S
See Storage Management Initiative Specification (SMI-S).
SMTP
Simple Mail Transfer Protocol. SMTP is a standard for email transmissions across the internet.
SNMP
Simple Network Management Protocol. SNMP is used by network management systems to monitor
network-attached devices for conditions that warrant administrative attention.
SNTP
Simple Network Time Protocol. Used to synchronize the clocks of network-attached devices.
SMW
Servo Manufacturer's Word.
SNS
Sense.
Special feature
A feature that can be ordered to enhance the capability, storage capacity, or performance of a
product, but is not essential for its basic work.
SPI
Security Parameters Index.
SR
Service representative, see also CE.
SRAM
Static random access memory.
SS
Status store.
SSH
Secure Shell.

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SSL (Secure Sockets Layer)

A set of cryptographic protocols for secure communications on the Internet for such things as web
browsing, email, Internet faxing, instant messaging, and other data transfer. SSL allows applications
to communicate across a network in a way that is designed to prevent eavesdropping, tampering, and
message forgery.
SSP
Serial SCSI Protocol.
ST
Store.
Standard feature
The significant design elements of a product that are included as part of the fundamental product.
START
Start maintenance.
StartTLS
Secure LDAP communication that uses TLS.
Storage Management Initiative Specification (SMI-S)
A storage standard that is developed and maintained by the Storage Networking Industry Association
(SNIA). It is also ratified as an ISO standard. The main objective of SMI-S is to enable broad
interoperable management of heterogeneous storage vendor systems.
Subsystem
A secondary or subordinate system, capable of operating independently of, or asynchronously with, a
controlling system.
Superuser
The Superuser role has access to most sections of the library menus.
SUPP
Support.
Sync
Synchronous, synchronize. Occurring with a regular or predictable time relationship.

T
Tachometer, tach
A device that emits pulses that are used to measure/check speed or distance.
Tape cartridge
A container that holds magnetic tape that can be processed without separating it from the container.
Tape void
An area in the tape in which no signal can be detected.
TB
Terabyte.
TCP/IP
Transmission Control Protocol/Internet Protocol.
TCU
Tape control unit.
Terabyte
One terabyte = 1,000,000,000,000 bytes, or 1000 gigabytes (GBs).
TH
Thermal.
TKLM (IBM Tivoli® Key Lifecycle Manager)
IBM's EKM application that assists encrypting tape drives in generating, protecting, storing, and
maintaining encryption keys that encrypt information that is written to and decrypt information that is
read from tape media.

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thread/load operation
A procedure that places tape along the tape path.
TLS
Transport :Layer Security.
TM
Tapemark, Trademark.
Transport mode
End-to-end communications security in which the end-point computers do the security processing.
Trusted certification
In cryptography, a trustworthy certificate that is not registered with a certificate authority.
Tunnel mode
Port-to-port communications security in which security is provided to several machines by a single
node.

U
UART
Universal asynchronous receiver/transmitter.
UID
Unit Identification.
UL
Underwriter's Laboratories.
Universal rack connector
A rackmount kit has four universal rack connectors as part of the kit. Each connector has two sides
- one side is for round-hole racks, and the other side is for square-hole racks. The square-hole side
might be painted. The connectors are installed from the inside of the rack out, and the rails are
hooked onto them. See Figure 36 on page 57.
Unload
Prepare the tape cartridge for removal from the drive.
User
The User role is an interchangeable term corresponding to the Monitor role. The User role has viewing
privileges to the unit, but is not able to make configuration changes.
Utilities
Utility programs.
Utility programs
A computer program in general support of the processes of a computer. For instance, a diagnostic
program.
UV
Under voltage.

V
VOLSER
Volume serial number.
Volume
A certain portion of data, together with its data carrier, that can be handled conveniently as a unit.
VPD
Vital product data. The information that is contained within the tape drive that requires nonvolatile
storage that is used by functional areas of the drive, and information that is required for
manufacturing, RAS, and engineering.

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W
Web UI, Web GUI, Web User Interface
Management GUI
Word
A character string that is convenient for some purpose to consider as an entity.
Worldwide Node Name (WWNN)
A unique character string that identifies Fibre Channel Host Bus adapters (HBA).
WORM
Write Once, Read Many.
Write
Write command.
WT
World trade.
WWCID
Worldwide Cartridge Identifier.
WWN
Worldwide Name.
WWNN
Worldwide Node Name.
WWPN
Worldwide port name.

X
XR
External register.
XRA
External register address register.

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Index

A Cartridge Inventory (continued)

rescan 79
accessibility cartridge magazines 5, 149
keyboard 246 Cartridge, environment 210
repeat rate of up and down buttons 246 Cartridges
shortcut keys 246 accessing 87
accessor 8 eject 79
Accessor 149 graphical view 79
accessor designs 8 list 79
Accessor, return to Base Module 172 move 79
accessoric system 8 Cartridges, repairing 223
accessory kit 50, 53 Certificates
acclimation xxvi, 32, 260 backup 79
Adding components 149 create 79
adjust data rate 18 restore 79
Advanced configuration 71 channel calibration 20
Advanced settings 79 checking components 50
air vents, front panel 5 Cleaning
Alerts and logging 25 tape drive 79
Application managed encryption 23 Cleaning drives 86
Auto Calibration 79 cold weather procedures xxvi, 32, 260
Auto Clean 79 comments, sending iii
Auto Clean, configure 86 components
Auto Clean, initial configuration 86 interior
accessoric system 8
picker assembly 8
B Components
Back panel adding, removing, replacing 149
Drive 14 Configuration
Bar code labels Reset 79
guidelines for using 207 Restore 79
Base Module components 33, 50 Save 79
Base Module, installing 53 Configuration file
Restore 79
Save 79
C Configuration, saving 154
ConfigurationAdvanced 71
capacity scaling 20
configure host connection 73
cartridge
Configuring logical libraries 26
acclimating 31
Connecting Fibre Channel cables 64
degaussing 75
Connecting SAS cables 64
quality 74
ConnectivityHost 27
Cartridge
ConnectivityNetwork 28
capacity scaling 20, 204
contamination
cleaning 205
gaseous and particulate 29
compatibility 202
Control path failover 23
data 200
control path, drives 13
data capacity and recording formats 200
Control paths
disposal of 218
multiple 68
leader pin 212
CPF 23
M8 203
customize each data channel 20
memory chip 205
Customized features 71
proper handling 208
Customizing library features 68
specifications 217
Type M 203
types and colors 200 D
write-protect switch 208
Cartridge Inventory data cartridge

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data cartridge (continued) features

erasing 75 optional
Data path failover 23 drives 5, 10
Date and Time Features, configuring 68
configure 79 feedback, sending iii
default settings 83 Fibre Channel cabling 64
degaussing 75 Firmware
description 1 updating
Diagnostics using ITDT Tool 112
Demo Mode 79 firmware revision, verify 71
Drive test 79 front panel components 5
Library Verify 79
Slot to Slot 79
display
G
SCD dot 147 Gas and particulate exposure 33
single-character 145 gaseous contamination 29
DNS 28 glossary 265
DPF 23
Drive
modify port settings 79 H
Drive firmware
hazards, possible xxv, 259
update 79
homologation 250
Drive service logs
Host connectivity 27
download 79
host interface connectors 6, 98
drive sled
HTTP 28
description 5, 10
https 185–188
Drive sled 14
Drive status 79
Drive triage 91 I
Drive, logical addresses 17
Drive, physical addresses 17 I/O station 5
Drives and Modules I/O Station
reset list 79 enable and disable 79
open 79
IBM Media Authorized Distributor 74
E Identifier Light
on and off 79
element addresses 72
identify cables 50, 53
Email Notification
identify library components 50
configure 79
Identifying failed components 149, 172
Encryption
Initial Setup 79
enable or disable 79
installation
KMIP 79
rack
Library Managed Encryption 79
safety xxvi, 260
reset 79
installation, verify 71
SKLM for z/OS 79
interfaces, supported 5
Encryption Key Manager
interior components
EKM 88
accessoric system 8
Encryption license
picker assembly 8
enable 79
internal view of library 149
environmental specifications
Inventory List 79
for library 29
IPv4/IPv6 28
Environmental specifications 33
ITDT Tool 112
Error codes 113
Error log 113
Ethernet Port 6, 98 K
event codes 113
Expansion Module components 50 Key Management Interoperability Protocol 88
Expansion Module, installing 53 Key Path Diagnostics 79, 88
keyboard 246
KMIP 88
F KMIP encryption 23
KMIP wizard 88
Factory Reset 79
KPD 79, 88
Failed components, identifying 172

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L Management function (continued)

locating 79
Labels Management Graphical User Interface 75
bar code Management GUI
guidelines for using 207 operating 75
laser Management GUI menu items 75
compliance xxv, 259 Managing
safety xxv, 259 Operator Panel 78
LCD Adjustment 79 Manually unlock magazines 178
LDAP 28 media 20
LEDs, front panel 5 Media
legal capacity scaling 20
terms and conditions 249 media capacity 1
Library menu shortcuts 79
adding, removing, replacing components 149 Methods
Tools needed 149 cleaning drives 86
library configuration forms 189 MIB 138
Library Controller Board 149 MIBs 25
Library firmware Minimum firmware levels
update 79 Library Managed Encryption 182
Library information 79 LTO M8 182
library layout 33 LTO6 182
Library logs LTO7 182
download 79 LTO8 182
view or clear 79 Path Failover 182
Library Managed Encryption Mixed drives 10, 13
configure 88 module components 149
Library sharing 23 Modules, adding 154
Library tests, running 103 Modules, replacing 154
Library troubleshooting 91 Multipath architecture 68
Library Verify 79
library, table top installation 50, 66
library, verify host connection 73
N
License Key management 79 Network connectivity 28
List of Drives and Modules Network settings 79
reset 79
Load balancing 23
location requirements 33 O
Log files
Operation problems 103
download 79
Operations
logical libraries 72
Management GUI 75
Logical libraries
Operator Panel
multiple 68
control keys on front panel 5
Logical Libraries
display 5
graphical view 79
managing 78
Manage (Basic mode) 79
session lock timeout 79
Manage (Expert mode) 79
Operator Panel menu items 78
Logical libraries, configuration 26
Optional features 45
Logical library modes 26
Ordering Media
LTO Tape Drives 5, 10
Ordering WORM cartridges 204
LTO Type M data cartridge 203
Overview 1

M
P
M8 data cartridge 203
packaging materials 49
Magazine, unlocking 178
particulate contamination 29
magazines 5, 149
partitioning 72
Magazines
Password Policy 79
open 79
Path Failover license
Magazines lock
enable 79
enable or disable 79
Physical specifications 33
Main screen, Management GUI 75
picker assembly 8
Main screen, Operator Panel 78
power button 5
Management function

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power connector 6, 98 SNMP

Power cords 38 configure 79
Power specifications 33 SNMP Audit Logging 25
power supply 149 SNMP support 25
Power supply 9 SNTP
power supply LEDs 6, 98 configure 79
Pre-call checklist 110 specifications
for tape library
relative humidity 29
R temperature 29
rack installation wet bulb temperature 29
safety xxvi, 260 Specifications
rack mounting the library 56, 60 cartridges 217
Random mode 26 speed matching 18
Read/Write capability 202 Spooling mechanism
Rear panel 6, 98 removing 174
rear panel of library 6, 98 replacing 174
regulatory information iii ssl 185–188
Regulatory specifications 33 SSL
relative humidity specification enable or disable 79
for tape library 29 Status light 147
Remote Authentication (LDAP) support notification iii
configure 79
Remote Logging (rsyslog) T
configure 79
Removing components 149 table top installation 50, 66
Replacing components 149 tape cartridge 20
Reset tape cartridges, labeling 69
drive 79 tape cartridges, loading 69
library 79 tape drive 149
rediscover devices 79 tape drive sled 6, 98
RID tag 154 Tape drives
robotic lock lever 149 description 10
Robotic spooling cable 174 quantity in library 5, 10
rsyslog 25 tape drives, install 63
TapeAlert Flags
for drives 140
S TapeAlert Flags, library 138
safety information TapeAlert support 25
laser compliance xxv, 259 technical support iii, 111
laser safety xxv, 259 Technical Support
possible hazards xxv, 259 accessing online iii
SAS cabling 64 temperature specification
Saving the configuration 154 for tape library 29
SCSI address Time Zone
Drive 17 set 79
secure communications 185–188 trademarks 249
Security 33 troubleshooting 91, 103
Security Key Lifecycle Manager (SKLM) 88 Troubleshooting, library 91
sending your comments iii
Sense data U
using 145
Sequential mode 26 Universal rack connectors 56
Sequential Mode, configure 79 Unlabeled Media
Sequential Mode, status 79 allow 79
Serial Port 6, 98 Unlock magazines with Management GUI 178
Session Timeout 79 Unlock magazines with Operator Panel 178
shipping container 49 unpacking the library 49
shortcut keys 246 Updating firmware
SKLM (Security Key Lifecycle Manager) 23 using ITDT Tool 112
SKLM for z/OS Encryption 88 USB cabling 64
sled, description of tape drive 5, 10 USB port 6, 98
SMTP 28 Users

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Users (continued)
Access Recovery 79
Add 79
Modify Operator Panel PIN 79
Modify Role Permissions 79
Modify User Passwords 79
Remove 79

V
validate, tape drive installation 63

W
Warranty 74
wet bulb temperature specification
for tape library 29
WORM 204
WORM (Write Once, Read Many) 204
Write Once, Read Many (see WORM) 204
Write-Protect switch
setting 208
WWNN
Worldwide node name 72
WWPN
Worldwide port name 72

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IBM®

IBM Confidential

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