Virginia Wanjira
Virginia Wanjira
BUSINESS PLAN
INDEX NUMBER:2190010059
                                  i
DECLARATION
I declare that this is my original work and it has never been presented to any
other institution of learning.
SIGN:________________
SIGN:____________________
                                         ii
ACKNOWLEDGEMENT
First of all I thank the Almighty God for the far he has taken me. I appreciate the
support accorded to me by the Mukurwe-ini training institute fraternity who has
guided me in writing this business plan. I also thank my parent and relatives for
their financial, emotional and spiritual support.
                                         iii
DEDICATION
I dedicate this business plan to my friends and family who have given their best
effort in writing this business plan. Special thanks to my supervisor Mr.Kibaru for
working tirelessly in helping me throughout this project.
                                         iv
EXECUTIVE SUMMARY
 1.0BUSINESS NAME
The business will be VIRGINIA’S grocery, the business will run under my name
since one has to come up with an attractive business name in order for one to
attract customers and as the name suggest a hardworking lady.
2.0BUSINESS DESCRIPTION
The business will comprise the sale of all kinds of vegetables and fruits e.g.;
cabbages, apples and dairy products. VIRGINIA’S grocery will consider all
categories of customers from all classes whether low, middle or upper class hence
will provide quality services.
3.0LOCATION
4.0OWNERSHIP
5.0FUNDING
It will be funded through my own savings and also donations from friends and
family members
                                         v
MISSION, VISION, CORE VALUES AND TAGLINE
  MISSION
  To provide a shopping experience that exceeds my customers’ expectations.
  VISION
  Be a leading supplier of quality fruits and vegetables not only in my area but all
  over the town.
  CORE VALUES
     Charity
     Honesty
     Hospitality
     Integrity
TAGLINE
                                        vi
                                     Table of Contents
DECLARATION.......................................................................................................... ii
ACKNOWLEDGEMENT.............................................................................................iii
DEDICATION............................................................................................................iv
EXECUTIVE SUMMARY.............................................................................................v
MISSION, VISION, CORE VALUES AND TAGLINE......................................................vi
CHAPTER ONE..........................................................................................................1
1.0 BUSINESS DESCRIPTION:....................................................................................1
1.1 BUSINESS NAME:................................................................................................1
1.2 FORM OF OWNERSHIP:......................................................................................1
1.3 BUSINESS OPERATIONS:.....................................................................................1
1.4 PRODUCTS INVOLVED:.......................................................................................2
1.5 BENEFITS OF OUR PRODUCTS:...........................................................................2
1.6 BUSINESS OBJECTIVES:.......................................................................................2
CHAPTER TWO......................................................................................................... 3
2.0 MARKETING PLAN..............................................................................................3
2.1 Introduction:......................................................................................................3
2.2 INDIVIDUAL CUSTOMERS...................................................................................3
2.3 CHARACTERISTICS OF THE CUSTOMERS.............................................................3
2.4 MARKET SHARE..................................................................................................3
2.5 THE COMPETION................................................................................................4
2.6 S.W.O.T analysis:................................................................................................5
2.7 PRICING STRATEGY:............................................................................................5
2.8 SALES TACTICS:...................................................................................................6
2.9 ADVERTISING AND PROMOTION........................................................................6
2.9.1 Promotion strategy:........................................................................................7
                                                          vii
2.9.2 DISTRIBUTION STRATEGY:...............................................................................7
CHAPTER THREE......................................................................................................8
3.0 MANAGEMENT AND ORGANIZATION................................................................8
3.1 MANAGEMENT TEAM:.......................................................................................8
3.2 Employees’ health and safety:...........................................................................8
3.3 Authority and responsibilities............................................................................9
3.4 STAFFING:...........................................................................................................9
3.5 HIRING, TRAINING AND PROMOTION..............................................................12
3.6 Recruitment and selection...............................................................................12
3.7 Training............................................................................................................13
3.8 Promotion........................................................................................................13
3.9 REMUNERATION AND INCENTIVES..................................................................13
3.9.1 COMMUNICATION CHANNELS......................................................................13
3.9.2 LEGAL REQUIREMENTS..................................................................................14
3.9.3 EXTERNAL SUPPORT SERVICES......................................................................15
CHAPTER FOUR......................................................................................................16
4.0 PLANT, FACILITIES AND EQUIPMENT................................................................16
4.2 Repairs and Maintenance................................................................................16
4.3 PRODUCTIONS STRATEGY:...............................................................................17
4.3.1 Monthly production costs.............................................................................17
4.3.2 Selling costs:..................................................................................................18
4.3.4 Policy of purchasing:.....................................................................................18
4.4 PRODUCTION PROCESS....................................................................................18
4.4.1Challenges in production...............................................................................19
4.4.2 Solutions to external problems.....................................................................19
4.5 REGULATIONS AFFECTING OPERATION............................................................19
                                                           viii
4.5.1 Licenses.........................................................................................................19
4.5.2 Business permit.............................................................................................19
4.5.3 Labor laws.....................................................................................................19
CHAPTER FIVE........................................................................................................ 21
5.0 FINANCIAL PLAN...............................................................................................21
5.2 ESTIMATION OF WORKING CAPITAL................................................................21
5.5 BREAK EVEN ANALYSIS.....................................................................................25
                                                           ix
                                CHAPTER ONE
                                         1
1.4 PRODUCTS INVOLVED:
We shall be dealing with all varieties of fruits. They are all available locally and we
did our research to add on to what we thought the locals love.
                                           2
                               CHAPTER TWO
2.1 Introduction:
This chapter deals with how our enterprise shall find its customers, make sure we
are better than our competitors, our marketing strategies and how we shall be
advertising our products and services.
The customers are of no specific gender as all our products will cater for the
needs for both genders. Our products have equal impacts which are useful and
are needed for both the male and female gender.
They play a pivotal role of purchasing our products and offering their feedback
that help us improve our products production.
According to our research we found out that people in construction sites, shops
and those in playgrounds(footballers) have a high demand for these products and
therefore we have much expectations that specifically this groups shall have
much contributions to the total number of people who shall purchase this high-
quality products.
                                        3
Calculations in terms of money: (percentage)
2500
According to these outcomes we concluded that there shall be a high growth and
we shall be playing an important role in the production sector.
             I.    Candy Blenders,
                    P.O BOX, 14-102
                    NYANDARUA.
NYANDARUA.
                                             4
    We use the locally available fruits by purchasing them from farms in the
     area. They therefore trust our products as they are the ones producing
     them.
We also sell our products at a cheap price which makes us better off compared to
the other producers.
The weaknesses are properly recognized and have been well dealt with by our
management hence we are at a good shape.
The weaknesses are dealt with by persuading our customers to give as their
feedback which we take seriously to better produce quality products that are
important to us and the clients.
The main shortcoming that we are to suffer and which we shall overcome by
offering soda and water is the shortage of fruits during some seasons when there
are no fruits. Providing mineral water and soda is a rather more advantageous
way to overcome our challenge as we continue to gain while our competitors
remain shut as a result of lack of fruits.
We also take care of our profits to ensure we pay our power bills, water,
employees and maintain our machinery in the right manner and on time.
To ensure that we are not expensive in charging our products, we offer a glass of
juice at KES40 which is much fair compared to the other sellers.
We also encourage people to purchase our products as we have great offers. For
example, we give an extra glass of juice to those clients who purchase juice of
more than KES400.
                                        5
2.8 SALES TACTICS:
In order to achieve our target and objectives we shall make our products known
through the internet and making videos during our production process and taking
them to the TVs for them to be advertised.
No credits shall be offered in our business unless the client is well known by the
manager or has a good reputation.
We shall not be hiking our prices here and there; they shall be fixed so as to meet
the customer’s needs.
We shall also be advertising our products time and then so that we continue
reminding people of our products and also to get new customers.
              Signboards
The management will have signboards made by the area welders and then have
them placed outside the shop and at the junctions in the Ol-Kalau area. The
signboards shall contain the businesses’ name, products produced and the
distance from where the poster is put.
 Media
We shall make full use of the social media platforms and the TV stations to
advertise our products to ensure that they reach a great population of audiences.
This method shall be cheap and affordable by our enterprise.
                                         6
2.9.1 Promotion strategy:
The management shall reduce the price of the goods with much demand and also
offer discounts to the clients.
                                        7
                             CHAPTER THREE
          -   Overalls
          -   Safety boots
          -   Masks
                                         8
3.3 Authority and responsibilities.
3.4 STAFFING:
The following table shows the personnel, requirements and responsibilities that
we shall enquire from our workers.
               The cleaners
               should be above
               25years of age.
-Training involves equipping employees with the right knowledge for them to
perform a specific task.
After an employee is recruited and has qualified to work for the enterprise, then
training shall commence.
                                         12
3.7 Training
Training can be done to improve the working skills, to stimulate working
knowledge or to have the proper know-how of job instructions. Training
employees has the following benefits:
3.8 Promotion
It refers to the entire set of activities which communicate the product, brand or
service to the user/ it is also the advancement in rank or position.
The owner shall promote his products and workers by ensuring he reduces the
costs of some products and also pay his staff on time and also considers their level
of education and skills.
Incentives are aimed at boosting, rousing and encouraging workers for better
work performances.
                                          13
3.9.2 LEGAL REQUIREMENTS
The following areas shall require workers to adhere to laws:
                                         14
                     whole
Licensing services
Nyandarua.
Banking services
Equity bank
Nyandarua.
                                         15
                              CHAPTER FOUR
The following machinery are required for appropriate working of the enterprise.
All this equipment shall be purchased in cash from loans, savings and
contributions from friends who are concerned with our operations.
They include:
Total =0
For the equipment requiring repairs they shall be immediately repaired to ensure
there are no delays in production of our services.
Repairs and maintenances shall be carried out by Engineer machinery Co., Ltd
                                           16
4.3 PRODUCTIONS STRATEGY:
It helps a company to make operational and strategic decisions that follow a
logical pattern and supports the corporate strategy and the competitive priorities
of the company.
Product development
From our surveys, we found out some weaknesses during the production process
of our competitors. We are planning to improve on those weaknesses to serve as
the strategies of our enterprise.
First, we realized that they don’t use the modern technology to produce their
products. For us we raised enough capital and also took some loans to purchase
these machines to ensure that we come up with high quality products. These
machines include the fruit cleaners, fruit sorters, blenders and juice sterilizers
among many others.
Secondly, we shall make sure that we advertise our enterprises well enough and
in a proper way to make sure that we persuade the residents and make them
purchase our products.
Mangoes 3000ksh
Oranges 7000ksh
Pineapples 4000ksh
Bananas 15000ksh
Lemon 5000ksh
                                         17
      Grapes                        6000ksh
Secondly, the fruits are taken to the machine where they are properly washed to
remove any unwanted particles like dust which could lower the juice quality after
blending.
The process that follows is pealing out the fruits before finally the fruits are
turned into juice.
Blending of the juice is done after fruits have been peeled, washed and sorted. It
is the final process in our production process.
                                            18
4.4.1Challenges in production
The core challenges that could face in the course of production is power problems
and water shortages.
To outdo with water shortages, we shall engage with the local community to dig a
borehole which shall not only help us continue operations in times of water
shortages but also to benefit them as well.
4.5.1 Licenses
Acquiring a license for our business shall be our area of concern during the initial
stage of start- up.
                                         19
We shall also stay updated in case there are changes in the legislation process or
new regulations are put in place.
                                        20
                                CHAPTER FIVE
the business will be looked at and also the revenue expected together with cost
which the proprietor will incur in running the business. This will enable the
Total 20500
                                          21
2              Salaries                                21700
8 Rent 3000
9 Travelling 1000
Total 120000
1 Calculator 1000
2 Balance 2990
Total 1000
                                        22
        5.3 CASH FLOW STATEMENT FOR VIRGINIA’S GROCERY AS FOR THE YEAR 2021
ITEMS              JAN      FEB      MAR      APR      MAY      JUN          JUL      AUG      SEP      OCT      NOV      DEC      TOTAL
Cash sale 227710 191580 194210 206920 210010 212860 215800 197880 192480 198890 203130 212140 2463610
Cash inflow 227710 191580 194210 206920 210010 212860 215800 197880 192480 198890 203130 212990 2,464,460
Purchases 180000 155000 16000 170000 175000 176000 178000 159000 158500 162000 165000 168500 2,007,000
Loan payment 4500 4500 4500 4500 4500 4500 4500 4500 4500 4500 4500 4500 54,000
Salaries 21700 21700 21700 21700 21700 21700 21700 21700 21700 21700 21700 21700 260,400
Rent 3000 3000 3000 3000 3000 3000 3000 3000 3000 3000 3000 3000 36,000
Water bill 200 180 150 180 200 200 200 180 180 150 200 180 2,200
Electricity bill 560 500 510 530 520 510 550 500 510 520 530 530 6,270
Total outflow 222310 185080 189860 201910 204920 206810 208550 191880 188390 191870 195130 203460 2,390,170
Net cash 5400 6500 4350 5010 5090 6050 7250 6000 4090 7020 8000 9530 74,290
Cumulative 5400 11900 16250 21260 26350 32400 39650 45650 49740 56760 64760 742290 1112410
                                                                        23
cash
                                              24
Total income       2464460   2473950        2631560
Expenses
                                       25
Total expenses         383170     382450        357760
Item Amount
                                           26
Fixed Lost                  (Ksh’s)
Rent 50,000
Salaries 125,000
Insurance 10,000
Variable Cost
Advertisements 33,500
Transport 152,500
Telephone 21,000
Electricity 40,500
Water 29,500
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