RINKAL PATEL
Mobile: +1 289 980 0643
63, Araman Drive, Scarborough, Ontario, M1T 2P7
rinkalp120@gmail.com
OBJECTIVE
Result-oriented customer service professional skilled at rendering effective and time-sensitive customer
support in a high-pressure environment. Looking for an opportunity to utilize my customer-centric skills to
provide top-notch service and contribute toward personal and professional growth.
EDUCATION
Bachelor of Ayurveda Medicine and Surgery
Govt. Akhandanand Ayurveda College, Gujarat, India.
SKILLS
• Excellent verbal and written communication skills
• Time management and problem-solving skills
• Strong customer relationships with excellent interpersonal abilities.
• Friendly and Positive attitude.
• Attention to details and Organization skills.
• Strong sales and negotiation abilities.
• Excellent technology knowledge.
• Ability to work under pressure.
EXPERIENCE
CUSTOMER SERVICE ASSOCIATE - 02/2021 to 01/2022
Reliance Trends– Gandhinagar, India
• Provided excellent customer service to all customers by greeting them, assisted with their
shopping needs and answered any questions they had.
• Actively promoted and sold products to customers to achieve the given sales target as an
individual as well as in team.
• Stayed up to date with the latest products and promotions and had a good understanding of the
features and benefits of each product.
• Ensured that the store is visually effective and well-stocked by maintaining displays and keeping
products organized.
• Apply expertise in business administration, record keeping, planning, policies, procedures,
researching, scheduling, and related responsibilities to ensure productive operations.
• Maintained a positive attitude with customers to help guide them through a stressfulperiod
in their lives.
CASHIER – 04/2019 to 03/2020
Super Market – Ahmedabad, India
• Provides a positive customer experience with fair, friendly, and courteous service.
• Assisted customers with product inquiring, refund, and exchanges, maintain customers
satisfactory rate.
• Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; and
operating a cash register.
• Enters price changes by referring to price sheets and special sale bulletins and Provide pricing
information by answering questions.
• Balances cash drawer by counting cash at beginning and end of work shift.
• Collects payments by accepting cash, or charge payments from customers and makes
change for cash customers.
• Built and maintained correction with customers to become a trusted advice and partner in
purchasing decisions.
• Maintains a safe and clean working environment by complying with procedures, rules, and
regulations.
AVAILABILITY
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SUNDAY MONDAY TUSEDAY WEDNESDAY THURSDAY FRIDAY SATURDAY
Full day Full day Full day Full day Full day Full day Full day
