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Payal Biswal Offer Letter

M-SHOPKART PRIVATE LIMITED offers Payal Biswal the position of Customer Support Executive, starting on August 25, 2025, with a monthly salary of Rs 8,500 and various benefits. The role includes responding to customer inquiries, resolving complaints, and maintaining records, with employment contingent on background verification. Payal is requested to confirm acceptance of the offer by signing and returning the letter by August 23, 2025.

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2 views1 page

Payal Biswal Offer Letter

M-SHOPKART PRIVATE LIMITED offers Payal Biswal the position of Customer Support Executive, starting on August 25, 2025, with a monthly salary of Rs 8,500 and various benefits. The role includes responding to customer inquiries, resolving complaints, and maintaining records, with employment contingent on background verification. Payal is requested to confirm acceptance of the offer by signing and returning the letter by August 23, 2025.

Uploaded by

sahood9777
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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PLOT NO-2912,Chanchala Nivas,

M-SHOPKART PRIVATE Centurion Road,Next to Sai Nagar


Chowk, Jatni, Odisha 752050
LIMITED Email : info@mshopkart.in
Phone : +91 9777751234

23 Aug 2025
Subject: Offer of Employment for the Position of Customer Support Executive
Dear Payal Biswal,
We are pleased to offer you the position of Customer Support Executive at M-SHOPKART PRIVATE LIMITED. After
reviewing your qualifications and experience, we believe you will be a valuable addition to our team.
Terms of Employment:
1. Position: Customer Support Executive
2. Joining Date: 25-08-2025
3. Employment Type: Full Time
4. Work Schedule: 8 Hours/Days
5. Work Mode: On-site
Compensation & Benefits:
1. Salary: Rs 8,500/-Monthly[Include all Taxes]
2. Incentives/Bonuses: Depend on KPI Report
3. Leave Policy: All Sunday, 2nd and 4th Saturday , sick leaves, etc
4. Other Benefits: Health insurance
Roles & Responsibilities:
Responding to customer inquiries via phone, email, or chat.
Resolving customer complaints and ensuring satisfaction.
Maintaining records of customer interactions.
Escalating complex issues to the relevant department.
Meeting performance and service level targets.
Conditions of Employment:
This offer is contingent upon the successful completion of background verification.
You will be required to sign a confidentiality agreement.
The company reserves the right to modify terms as per business needs.
We are excited to have you on board and look forward to your positive contribution to our team. Kindly confirm your
acceptance by signing and returning this letter by 23-08-2025.
Please feel free to contact HR Person- Sonam Singh at HR Email- hr@mshopkart.in for any clarifications.
Welcome to M-SHOPKART PRIVATE LIMITED !

Sincerely,

DEBASISH SAHOO
Director & CEO

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