S Ramesh Shankar

Organization with Innovative HR Practices

Agenda
1. 2. 3. 4. 5. 6. 7. 8.

ABB An Overview ABBs Organization Structure HR Structure in ABB EMPower- An innovative reward and recognition program HR HelpDesk Sampark HR Cockpit Employee Lifecycle Management
1. 2. 3. 4. 5.

E Campus Model E-Recruitment Workforce Planning Employee Information Change E Exit

global leader in power and automation technologies eading market positions in main businesses
120,000 employees in about 100 countries $35 billion in revenue (2008) Formed in 1988 merger of Swiss and Swedish engineering companies Predecessors founded in 1883 and 1891 Publicly owned company with head office in Switzerland

What we offer: ivisional structure and portfolio

Power Products

Transformers, high- and mediumvoltage switchgear, breakers, automation relays Substations, FACTS, HVDC, HVDC Light, power plant and network automation Low voltage and medium voltage drives, motors and power electronics

Power Systems

Discrete Automation and Motion

Process Automation

Control systems and application-specific automation solutions for process industries and instrumentation products Electrical wiring accessories, low voltage switchgear and systems

Low Voltage Products

Organization Structure

Organization & Business Structure nnovation begins Here!!! Organization Structure

Gradeless continuum No Visible Perquisites Four-level distinct bands or levels in the structure softly merged, to Designations form a continuum ofin visible perks No differentiation responsibility & between roles roles Workplace architecture Designations de-glamorized inside All entitlement rules made uniform the organization; made relevant only for external environment True open-office working Traditional pyramid demolished Compensation only differentiator Role-based culture considered Cabin structure perpetuated
not OK
Egalitarian approach Towards a network structure

Gr ad ele ss Re sp on sib ilit yc on tin uu m

Open-seating in all ABB India offices

Organization & Business Structure Business Structure

Profit centers
Profit center Autonomy structure of business leveraged

Empowerment
52 profit centers and hence 52 CEOs in the organization working High level Entrepreneurship of truly empowered to Managers autonomy in and decision makingand take informed utilize resources decisions for of the business a Promotes the running Utilizing the structure entrepreneurial behavior business Business take decisions encouraged Freedom to risk-taking
Genuine empowerment within broad guidelines

Balancing maturity in business decisions

R Structure
Country HR Strategy/Processes
- Gouvernance

Business HR HR experts (country)

- Industrial law - HR Controlling - HR IS - HR Excellence - Training & Consulting - Support Executives - Performance Mgmt. - Talent Management (Experts/Specialists in PU)

HR Service Delivery

Business Partners
Employee

HR Center
- Generalist - Administration - Specialists

Line Managers
Strategic Directions Requests and Delivery

EMPower

employee driven recognition program

What is EMPower?

EMPower is a recognition and rewards scheme targeted at enabling employees and managers to recognize and appreciate workplace performanc periodically and in a systematic manner. The objective is to recognize exemplary performance, create an employee centric reward system and to bring about a cultural change in the reward philosophy of ABB

Eligibility
All regular employees - Management Staff, Non Management Staff, Management trainees, EDTs/ EFTs

In case an employee nominated has been convicted/charged with a code of conduct / safety / integrity / compliance / IS security violation (and even if the issue is pending decision), then such an employee is automatically disqualifie

Award Types
What awards can an employee receive under this scheme? Silver - An instant award for individuals only Gold - A monthly local business unit/region marketing office/corporate function level award - for individuals & teams. Diamond - An annual division (including FES and Country Corporate Functions) level award comprising of two levels: - Diamond Trophy for outstanding performance awarded to individuals and teams - Diamond certificate of appreciation for individuals & teams Platinum - An annual country level award comprising two levels: - Platinum Trophy for outstanding performance for individuals and teams - Platinum certificate of appreciation for individuals & teams

Snapshot
Who can Category Nominate Approve/ Audit Decide

Silver

Any employee

Business HR

Gold

Any employee (All silver / gold winners of the year will be automatically Division HR Division Diamond nominated) Manager Council (All silver / gold / diamond winners of the year will be automatically Corporate Platinum nominated) HR CMC

BU Business HR Council

How it works Employee who wishes to nominate another will do so through Caf HR Reason will be stated. Business HR will confirm eligibility, relevance & validity and issue the badge Recommendation & audit process same as above. Decision by BU Council & winners to be awarded a a ceremony

All gold/silver winners will be reviewed by division HR. Decision Division Council and winners to be awarded at the annual division mee

All gold/silver/diamond winners will be reviewed and decision by CMC. Winners to be awarded at the annu Senior Managers Conference.

Snapshot

HR Helpdesk

HR Portal Platform HR Helpdesk

ESS / MSS (HR Transactions)
Fast and flexible data access for employees and managers Increased data quality through avoiding process breaks Electronic workflows allow paperless processing of standard transactions (e. g. leave request) Lowered cost base for transactional services Increased employee responsible for personnel record and data quality

HR Portal: Static HR Content and ESS / MSS Integration

Providing information on all relevant HR matters Intuitive structure and customer-centric provision of HR content

Static HR Content

HR Strategies und Consulting

Monitoring und Controlling sowie Bereitstellung von entscheidungsrelevanten Informationen

click

ABB India Intranet

New HR Helpdesk Portal

ESS KIOSK for Blue Collar Employees

Features Touch Screen. Virtual keyboard. Sensor for monitor power OFF/ON mode to save power. 3M privacy filter to maintain confidentiality A4 Size printer to take Printout of Salary statement, PF annual statement etc. A drop box to collect LTA & Medical Bills

Sampark

Sampark

SMS based HR help Desk The purpose of which is to ensure that each and every employee has access to the HR Help Desk including those employees on site/projects who are unable to access Caf HR or Lotus Notes

HR Cockpit

HR Cockpit

System Based HR Policies Management

One stop shop information related to HR Policy and process for all employees

Integration with SAP - Employee Self Service

Regular information updating and verification

Elimination of redundant information

Online content management

Empowering Process Owners Easy Accessibility of Information Authoring and Publishing Document Approval Workflow Document Lifetime Feedback and Rating Powerful Search & Indexing Discussion Forum

Features of HR Cockpit

nnovation embedded with echnology

Business Warehouse Portal

E Exit

SAP Based Transfer Management system

Workforce Planning through SAP Business Planning Simulation(BPS)

Develop Retain & Deploy Verify

(Commit & Assess)

Identify

E Campus Model

Management Trainee Selection Methodology

Phase I Specialized Engineering Test Based on engineering discipline (Electrical, Mechanical, Electronics, Civil, Instrumentation) Phase II Technical Interview Phase III Graduate Assessment Centre Introduced for the first time

everaging technology E-Campus

Cycle time in the conventional form of campus recruitment 120

days

Cycle time after leveraging technology. . .

. . .6 days
1 1
Final Interviews
Technical Test Group Discussions Psychometric Test Preliminary interviews

6 6
DAYS

2 2 3 3 4 4

5 5

Pre-placement talks

E Campus Process
e Campus Recruitment 2008 - 2009 Date of e Campus No of Reliance Centers Total Number of Colleges Attended No of Candidates Attended for Test No of Candidates Attended for Interview No of Candidates Attended for Assessment Center Final Selects

College coordinators (dedicated team from HR Centre to guide the invited colleges through the process)

Pre Placement Talk

Across 37 colleges for Phase I & 16 colleges for Phase II (through Reliance Web world)

27-Jul 08 33 37 629 470

Online test (through Meritrac & Reliance Web World)

Technical Round
Panels at 4 locations (Bangalore, Vadodara, Faridabad, Kolkatta)

Assessment Centre
Across 4 locations (Bangalore, Vadodara, Faridabad, Kolkatta)

260 107

Hiring Workforce through SAP E-Recruiting

Employee Information Change system to track hanges during the employee lifecycle

E- Exit Process

E Exit HR Interface

Automated Separation Process

SAP system is integrated with e-Exit system for Business HR to trigger the following separation type for updating in SAP.
Employees who have:

Retirement/Superannuation Death Termination VRS Absconded

E Exit- Screen shots

Exit Analytics

Thank you..

We welcome your ideas to innovate further