Management Process and Organization Behavior Model Test paper (Unsolved)

Q 1.Leading does not involves the following functions a. Selecting b. Consensus Building c. Team Building d. Performance Measurement Q 2.Organizational behavior (OB) is a field of study that investigates the impact that individuals, groups, and structure have on a. Behavior within an organization b. Annual performance of organization c. Productivity of organization d. Market Competition Q 3.the art of getting things done through people"., this statement is given by a. Fayol b. Robbins c. Taylor d. Follett Q 4.The quality and quantity of the work produced or the services provided by the work unit as a whole is regarded as a. Task performance b. Individual Performance c. Unit Performance d. Group Performance Q 5.This activity involves socializing, politicking, and interacting with outsiders a. Coordinating b. Team Building c. Networking d. Organizing Q 6.Which of the following function is not taken from the ones defined by Fayol a. Controlling b. Organizing c. Leading d. Planning Q 7.Who gave the following 3 managerial roles: Informational roles, Decisional roles,Interpersonal roles a. Luthans b. Mintzberg c. Mayo d. Katz

Q 8.___________is how people feel about their work and the work setting a. Perception b. Commitment c. Job Satisfaction d. Involvement Q 9.____________identifies the elements of current or future tasks to be done a. Task Analysis b. Job analysis c. Personal needs analysis d. Organizational Analysis Q 10.________________ involves designing, structuring, and coordinating the work components to achieve organizational goal. a. Coordinating b. Organizing c. Planning d. Commanding Q 11.Leading does not involves the following functions a. Selecting b. Consensus Building c. Team Building d. Performance Measurement Q 12.Organizational behavior (OB) is a field of study that investigates the impact that individuals, groups, and structure have on a. Behavior within an organization b. Annual performance of organization c. Productivity of organization d. Market Competition Q 13.the art of getting things done through people"., this statement is given by a. Fayol b. Robbins c. Taylor d. Follett Q 14. The quality and quantity of the work produced or the services provided by the work unit as a whole is regarded as a. Task performance b. Individual Performance c. Unit Performance d. Group Performance Q 15.This activity involves socializing, politicking, and interacting with outsiders a. Coordinating

b. Team Building c. Networking d. Organizing Q 16.Which of the following function is not taken from the ones defined by Fayol a. Controlling b. Organizing c. Leading d. Planning Q 17.Who gave the following 3 managerial roles: Informational roles, Decisional roles,Interpersonal roles a. Luthans b. Mintzberg c. Mayo d. Katz Q 18.___________is how people feel about their work and the work setting a. Perception b. Commitment c. Job Satisfaction d. Involvement Q 19.____________identifies the elements of current or future tasks to be done a. Task Analysis b. Job analysis c. Personal needs analysis d. Organizational Analysis Q 20.________________ involves designing, structuring, and coordinating the work components to achieve organizational goal. a. Coordinating b. Organizing c. Planning d. Commanding Q 21.Leading does not involves the following functions a. Selecting b. Consensus Building c. Team Building d. Performance Measurement Q 22.Organizational behavior (OB) is a field of study that investigates the impact that individuals, groups, and structure have on a. Behavior within an organization b. Annual performance of organization c. Productivity of organization

d. Market Competition Q 23.the art of getting things done through people"., this statement is given by a. Fayol b. Robbins c. Taylor d. Follett Q 24. The quality and quantity of the work produced or the services provided by the work unit as a whole is regarded as a. Task performance b. Individual Performance c. Unit Performance d. Group Performance Q 25.This activity involves socializing, politicking, and interacting with outsiders a. Coordinating b. Team Building c. Networking d. Organizing Q 26.Which of the following function is not taken from the ones defined by Fayol a. Controlling b. Organizing c. Leading d. Planning Q 27.Who gave the following 3 managerial roles: Informational roles, Decisional roles,Interpersonal roles a. Luthans b. Mintzberg c. Mayo d. Katz Q 28.___________is how people feel about their work and the work setting a. Perception b. Commitment c. Job Satisfaction d. Involvement Q 29.____________identifies the elements of current or future tasks to be done a. Task Analysis b. Job analysis c. Personal needs analysis d. Organizational Analysis

Q 30.________________ involves designing, structuring, and coordinating the work components to achieve organizational goal. a. Coordinating b. Organizing c. Planning d. Commanding Q 31.Organizations are social arrangements, constructed by people who can also change them. This definition is given by a. Luthans b. Ivancevich and Matteson c. Pugh d. Buchanan and Huczynski Q 32.The field of organizational behavior (OB) draws primarily from the disciplines of a. Psychology b. Criminology c. Economics d. Theology Q 33.Which of the following is not the part of human relations movement? a. Weber b. Follet c. Barnard d. Mayo Q 34.The need hierarchy theory was proposed by a. Dale Carnegie b. Douglas McGregor c. Abraham Maslow d. B. F. Skinner Q 35.Which of the following do not belong to the Classical Era a. Adam smith b. Frederick Taylor c. Max Weber d. Henri Fayol Q 36.Who has written the book titled Organizational Behavior and Management a. Wood b. Ivancevich and Matteson c. Pugh d. Barnard Q 37.Who is the founder of the Human Relations Movement a. Charles Babbage b. Adam Smith

c. Follet d. Elton Mayo Q 38.___________ is the study of societies to learn about human beings and their activities a. Sociology b. Anthropology c. Political Science d. Psychology Q 39.Esprit de corps means a. both materials and personnel must always be in their proper place b. personnel must be treated with kindness and justice c. efforts must be made to promote harmony within the organization d. authority should be matched with corresponding responsibility Q 40.The areas on which OB focuses are :1. Individuals who will often be working within groups, 2. Which themselves work within organizations,3. As well as all the interrelationships between them. This statement is a. Completely True b. Completely False c. Partially True ( 1 and 2) d. None of the above Q 41._______looked at OB from a structural viewpoint a. Mayo b. Barnard c. Taylor d. Max Weber Q 42.________ emphasized on finding one best way of doing each job. He stressed on selecting the right people for the job , train them to do it precisely in one best way a. Henry fayol b. Fredrick Taylor c. Adam Smith d. Dale Carnefie Q 43 ___________ is the right to give orders and entails enforcing them with rewards and penalties a. Responsibility b. Managemen c. Authority d. Leadership Q 44.Fast speed Tyre company believes in detailed observation and measurement of even the most routine work, to find the optimum mode of performance for standardizing work activities. Which approach they are following a. Scientific approach b. Humanistic Approach

c. Management Approach d. Mechanistic Approach Q 45.Quick Info Solutions is a fast progressing Software company. Its core strength lies in its well coordinated team. They want to train all the new employees through Dale Carnegies book on How to Win Friends and Influence people . There objective is a. to reduce barriers to employees self actualization b. look at ways of improving productivity c. to match people with jobs d. to emphasize on winning the cooperation of people Q 46.Samual Ronaldo is a supervisor at Tuffs Manufectureres, a steel plant. He is very strict and believes that the workers have little ambition, dislike work, want to avoid responsibility and need to be closely directed .What do you think his assumption matches with a. Need-Hierarchy Theory b. Theory y c. Theory x d. Theory z Q 47.married employees have fewer absences, undergo less turnover, and are more satisfied with their jobs than are their unmarried co-workers. These research findings are made by a. Cummings & Schwab b. Garrison & Muchinsky c. Mayrand d. Gordon & Fitzgibbons Q 48.The characteristics like gender ,age, marital status represent the a. Technical Characteristics b. Job Characteristics c. Biographical Characteristics d. Organizational Characteristics Q 49.The data that can be obtained from an employees personnel file would not include a. Age b. Marital status c. Gender d. Aptitude Test Scores Q 50.The dimensions making up intellectual abilities are given below but one of them is wrongly placed ,identify the incorrect one a. Verbal comprehension b. Number aptitude c. Body Coordination d. Perceptual speed Q 51.The high ability-job fit is related to a. Job Satisfaction

b. Stamina Ability c. Dynamic flexibility d. Employee Performance Q 52.The Stanford-Binet Test is used to provide a. Muscular strength b. Cardiovascular endurance c. Physical Ability d. Overall intelligent quotient Q 53.__________ is a potent variable in explaining turnover a. Age b. Gender c. Marital status d. Tenure Q 54.Ability reflects a persons existing capacity to perform the various tasks needed for a given job and includes a. both relevant knowledge and skills b. Physical Strength c. Knowledge d. Skills Q 55.The Nine Basic Physical Abilities proposed by Fleishman, are divided into three factors namely a. Strength, Flexibility, Others b. Height, Weight, Others c. Speed, Stamina, Flexibility d. Strength, Weight, Stamina Q 56. The Read write speaking ability is related to a. Inductive reasoning b. Perceptual Speed c. Verbal Communication d. Spatial Visualization Q 57.The strong spatial-visualization abilities is a prerequisite for a. Accountant b. Pilots c. Doctor d. Teacher Q 58.This theory suggests eight different intelligences to account for a broader range of human potential in children and adults a. Theory of multiple intelligences b. The Ability-Job Fit c. Physical Ability d. Intelligence Quotient

Q 59.Accurate- is a center, which prepares different types of tests related to assessing the number aptitude, verbal comprehension, perceptual speed, inductive reasoning, deductive reasoning, spatial visualization, and memory .Surya is preparing for SAT. How can Accurate help him. a. To get a VISA for foreign Country b. To build up physical ability c. To ascertain general intellectual abilities d. To get a job Q 60.Rajan, is working as a clerk in Delicious Flavours Ice Cream Parlour, he is 21 years old, and went for an ability test. It was found that he scored good on Inductive reasoning and deductive reasoning. What profession he shall take up in near future a. Manager in a Market Research Consultancy b. Interior Decorator c. Fighter Pilot d. Accountant Q 61.Vinod , is a B. Tech. In Electronics and Communication. Currently working at Sharp Electricals as a Marketing Manager.He is not enjoying his job and not getting any job satisfaction. What may be the possible reason for this a. Lot of Travelling b. Poor ability-job fit c. None of the above d. Poor Salary Q 62.According to Bennis, Benne and Chin (1969), ________basic strategies can be adopted to manage change. a. Two b. Four c. Five d. Three Q 63. At this stage, actions are taken to sustain the drive for change and to facilitate the institutionalization. a. Action planning b. Unfreezing c. Moving d. Refreezing. Q 64.Change in the top management is a _________ force of change. a. Positive b. Negative c. Internal d. External Q 65.Change leads to insecurity among the employees because of its unknown consequences. This leads to a. Anger

b. Strike c. Denial d. Resistance Q 66.Forces for change are of _____types. a. Three b. Four c. Six d. two Q 67._______proposed a three step sequential model of change process: a. Robbins b. Daft c. Taylor d. Lewin Q 68.Honesty pay is a a. Variable-interval reinforcements b. fixed ratio reinforcement c. fixed interval reinforcement d. Variable ratio reinforcements Q 69.Social-learning theory suggests that training should a. Identifying behaviour consequences b. Evaluating performance improvement c. Disciplining employees d. Provide motivational properties Q 70.The two major types of reinforcement schedules are a. Continuous and intermittent b. Punishment and Promotion c. Positive and Negative d. Reward and Recognition Q 71.KSA in this context refers to a. Knowledge, skill ,ability b. Knowledge, Strength, Ability c. knowledge, skill and attitude d. Knowledge, Social behaviour, Age Q 72._________ indicates that Individuals will be motivated to exhibit the modelled behavior if positive incentives or rewards are provided a. Attentional processes b. Motor reproduction processes c. Retention processes d. Reinforcement processes

Q 73.Change Masters is an eminent Organization Development consultancy. It gets a project from a leading Public sector undertaking, which is famous for a strong bureaucratic setup.The initial work went well but three months have passed and much cooperation is not received in the direction towards implementing change. What type of resistance is dominant here. a. Individual b. None c. Both d. Organizational Q 74.Contemporary Work Cohort is proposed by a. Maslow b. Robbins c. Bond d. Rokeach Q 75.GLOBE project identified _____cultural dimensions a. Three b. Nine c. Twelve d. Four Q 76.RVS stands for a. Rokeach Value Survey b. Rokeachs Value Statistics c. Robbins View of Society d. Recent Value Survey Q 77.Self-perception theory is proposed by a. Festinger b. Bern c. Hofstede d. Bond Q 78.Terminal values and Instrumental values were propsed by a. Bond b. Rokeach c. Hofstede d. Robbins Q 79.Terminal values and Instrumental values were propsed by a. Rokeach b. Bond c. Hofstede d. Robbins Q 80.Terminal values and Instrumental values were propsed by a. Bond

b. Hofstede c. Rokeach d. Robbins Q 81._________are evaluative statements that are either favorable or unfavorable concerning objects, people, or events a. Culture b. Attitude c. Values d. Behavior Q 82.____________ refer to desirable end-states of existence a. Instrumental values b. terminal values c. social values d. aesthetic values Q 83.OB has been concerned with three attitudes a. Job Involvement, Job Satisfaction, Job Dissatisfaction b. Positive, Negative, Neutral c. Optimistic, Pessimistic, Neutral d. Job satisfaction, job involvement, and organizational commitment Q 84.The Terminal values: sense of accomplishment and social recognition are commonly seen in a. Xers b. Boomers c. Nexters d. Veterans Q 85.There are three components of an attitude a. Value,Personality,Cognition b. Cognition, Affect, Behavior c. Behavior, Environment, Personality d. Positive, Negative, Neutral Q 86._____dimension measures the social equality a. Uncertainty avoidance b. Individualism vs. Collectivism c. Power distance d. Masculinity vs. Femininity Q 87.________ is the mental process involved in gaining knowledge and comprehension, including thinking, knowing, remembering, judging, and problem solving a. Dissonence b. Organization Commitment c. Cognition d. Assertiveness

Q 88.Speedo Automobiles has plans to expand and develop. It is focusing on organizing the resources of the organization to gain a competitive edge in the market. The main aim is to develop the core competencies and also getting access to larger market share and technology.What intervention is it following? a. Human resource interventions b. Strategic interventions c. Techno-structural interventions d. Human process interventions Q 89.Culture, family, social and situational factors are categorised under a. Family b. Environment c. Situation d. Culture Q 90.MACH-IV test was developed by a. Christie and Geis b. McCrae and Costa c. Barrick, & Mount d. Conn & Rieke Q 91.Personality is the dynamic organization within the individual of those psychophysical systems that determine his unique adjustments to his environment. This definition is given by a. Maslow b. Adler c. Cattell d. Allport Q 92.Rotter is associated with the theory of a. MBTI b. 16 Personality Factors c. Locus of control d. Big Five Model Q 93.The 16 Personality Factor Model is proposed by a. Allpor b. Digman c. Robbins d. Cattell Q 94.The MBTI classifies human beings into _____opposite pairs a. Four b. Sixteen c. Five d. Three

Q 95.The term personality has been derived from the Latin term a. persona b. Personnel c. persona d. Personi Q 96.INTJs are a. visionaries b. conceptualizer c. organizers d. Fighters Q 97.Reserve, impersonal, distant, cool, reserved, impersonal, detached, formal, aloof (Sizothymia) are the descriptors of Primary Factor a. Reasoning b. Warmth c. Liveliness d. Dominance Q 98.Which of the following trait is not referred to describe the influence of heredity on personality a. Atttude b. hair color c. physique d. eye color Q 99._________has proposed Six themes of people and work environments to understand the Ability Job Fit a. Friedman & Rosenman b. Robbins c. Cattel d. Holland Q 100.__________is the term that some social and personality psychologists use to describe a persons tendency to deceive and manipulate others for personal gain a. Extroverted b. Self-esteem c. Machiavellianism d. Dominance Q 101.Change Masters is an eminent Organization Development consultancy. It gets a project from a leading Public sector undertaking, which is famous for a strong bureaucratic setup.The initial work went well but three months have passed and much cooperation is not received in the direction towards implementing change. What type of resistance is dominant here. a. Individual b. Both c. None d. Organizational

Q 101.Some people have difficulty in expressing their emotions and understanding the emotions of others. What do we call this disorder a. Alexithymia b. Psychosis c. Hysteria d. Dyslexia Q 102.Subjective emotional responses are the result of physiological changes within human bodies.This is stated in the a. Lazarus' appraisal theory b. Cannon-Bard theory c. Schachter-Singer theory d. James-Lange Theory Q 103.The book The Hindu View of Life is written by a. Nani Palkiwala b. R.K. Narayan c. Dr. Radhakrishnan d. Bhattacharya Q 104.The most popular and accepted mixed model of emotional intelligence is the one proposed by a. Goleman b. Bhattacharya c. Ekman d. James Q 105.The six emotions- Anger ,Fear ,Sadness, Happiness, Disgust, Surprise, which are universally recognized and applicable are found 1 People having this skill are very effective in persuasiveness and team management. It is the culmination of all other components of emotional intelligence assuming that people can effectively manage social and work relationships only when they can understand and control their own emotion and can emphasize with the feelings of others. The skill referred here is a. Leadership skill b. Social skill c. Persuasion Skill d. Managerial skill Q 106.People having this skill are very effective in persuasiveness and team management. It is the culmination of all other components of emotional intelligence assuming that people can effectively manage social and work relationships only when they can understand and control their own emotion and can emphasize with the feelings of others. The skill referred here is a. Leadership skill b. Social skill c. Persuasion Skill d. Managerial skill

Q 107.According to this theory employees make comparisons of their job inputs and outcomes relative to those of others Choose one answer. a. Need Hierarchy Theory b. Expectancy Theory c. Two Factor Theory d. Adams equity theory Q 108.McClellands (1961) theory focuses on three needs a. Money, Recognition, Power b. Achievement, power, and affiliation c. Basic Needs, Comfort , Luxury d. Physiological, Psychological Esteem Q 109.Works councils and ___________ are two most common forms of participative management a. Meetings b. Board representatives c. MBO d. Teams Q 110.______Includes security and protection from physical and emotional harm a. Achievement Need b. Safety Need c. Need for Power d. Social Need Q 111.________are intrinsic factors, such as, advancement, recognition, responsibility, and achievement. Presence of these factors ensure job satisfaction a. Objectives b. Valance c. Hygiene d. Motivators Q 112.According to this theory employees make comparisons of their job inputs and outcomes relative to those of others. a. Adams equity theory b. Two Factor Theory. c. Expectancy Theory d. Need Hierarchy Theory Q 113.McClellands (1961) theory focuses on three needs a. Basic Needs, Comfort , Luxury b. Physiological, Psychological Esteem c. Money, Recognition, Power d. Achievement, power, and affiliation Q 114.Works councils and ___________ are two most common forms of participative management

a. Teams b. MBO c. Board representatives d. Meetings Q 115.______Includes security and protection from physical and emotional harm a. Safety Need b. Achievement Need c. Social Need d. Need for Power Q 116._________are intrinsic factors, such as, advancement, recognition, responsibility, and achievement. Presence of these factors ensure job satisfaction. a. Objectives b. Hygiene c. Valance d. Motivators Q 117.Jwala Refinary is facing the problem of high attrition and low motivation amongst its Junior Technicians. It is a temporary Job and no Training etc is given to the employees. Bu the need for such employees is consistent till at least another 10 years according to the project requirements. What steps can be taken by the management to motivate. a. Keep on hiring new people and create a huge workforce. b. They shall be penalized half of their months salary if they leave the job c. Their salary is being raised and bonus is given. d. They are provided with permanent job opportunity and training shall be provided to them . Q 118.T .P . Mody is heading a Mineral Water Company .He takes good care about issues like advancement, recognition, responsibility, and achievement. This indicates that he is primary focusing on the a. Job Satisfaction b. Employee Participation. c. Job Involvement d. Better Performance Q 119.A _________is a small group of people with complementary skills, who work actively together to achieve a common purpose for which they hold themselves collectively accountable. a. Formal Group b. Organization c. Team d. Informal group Q 120.The commen model of group development has _______ stages. a. Five b. Six c. Three d. Four

Q 121.The two types of groups are a. Structured and Unstructured b. Organized and disorganized. c. Formal and Informal d. Large and Small Q 122.Tuning oneself and behaving in a socially desirable manner is a part of fulfilling a. Role Perception b. Performance Norms b c. role expectations d. Group Norms Q 123.When two or three people are able to dominate the group into making a decision to which they agree. It is ________ a. Decision in lack of response b. Decision by minority rule c. Decision by authority rule d. Decision by consensus Q 124.__________consists of people who affiliate to attain a specific objective with which each is concerned. a. Task Group b. Interest Group c. Formal Group. d. Command Group Q 125.____________are team members, who are physically dispersed, use computer technology to connect with each other. a. Self managed teams b. Invisible teams c. Virtual teams d. Online teams Q 126.Identify The correct sequence of group formation: a. Forming, norming, performing , storming ,adjourning. b. Storming ,adjourning, forming, norming, performing. c. Forming, storming, norming, performing, adjourning. d. Performing , forming ,storming, norming , adjourning. Q 127.In a Cross-functional team : a . Small groups who take responsibilities of their own targets b. Employees from different work areas but from same hierarchical level, come together to accomplish a task. c. Small groups from same department who meet regularly to discuss ways of improving quality and efficiency. d. Team members, who are physically dispersed, use computer technology to connect with each other

Q 128.The potential disadvantages of group decision making include: a. Social pressure to conform b. Late decision. c. Wrong decision d. Information Q 129.When all group members agree totally on the course of action to be taken. a. Decision by authority rule b. Decision by unanimity. c. Decision by consensus d. Decision by majority rule Q 130._____ are acceptable standards of behavior that are shared by the group s members. a. Laws b. Roles c. Rules d. Norms Q 131.In order to prepare for the Annual Day of the college students prepare a group to decide about the programmes. They are successful in sharing information, exploring the alternatives and gaining the commitment of group members. But still somehow the things did not go smoothly. Certain decisions went wrong. The cause for this may be : a. Social pressure to conform b. Various Alternatives c. Immature Behavior d. Information overload a. Lazarus b. Schachter c. Parrott d. Ekman Q 132.The basic emotions :Anger, aversion, courage, dejection, desire, despair, fear, hate, hope, love, etc were stated by a. Arnold b. Ellsworth c. Friesen d. Gray