Proceedings of the World Congress on Engineering 2011 Vol I
WCE 2011, July 6 - 8, 2011, London, U.K.
Cloud Computing and Enterprise Resource
Planning Systems
S L Saini, Dinesh Kumar Saini, Jabar H. Yousif and Sandhya V Khandage
Abstract— An attempt is made to study the current issues of organizations and through this perspective it is important to
the cloud computing solutions for the Enterprise resource reach all the data of a company IT system in real time. The
systems in the industries. This Research paper includes the key is the mobility of the ERP system. We can use Cloud
review of development of Low cost ERP Solution to Indian computing infrastructure & SaaS for low cost working. Here
industries on Mobile using latest technologies such as Mobile
Cloud computing infrastructure is just a web service
computing, SaaS, Cloud Computing etc. Enterprise systems are
interface to operating system virtualization.
Index Items: Enterprise Resource Planning, SaaS, Cloud
computing, systems. II. SOFTWARE-AS-A-SERVICE (SAAS) IN THE ENTERPRISE
Software-as-a-Service (SaaS) is also known as on-demand
or hosted applications which can be used in the enterprise
I. INTRODUCTION resource planning systems and it will be very useful in these
World is changing very fast in terms of enterprise systems applications. SaaS can be molded for adapting for the
and industries need very specialized solutions. Industrial implantation in the software applications like ERP systems.
problems are very complex and need lot of money and And it is comfortable with the change the way organizations
efforts. Availability of expertise and skills causes another makes payment for services, implement, and run their
problem in the industry .Enterprise resources management software applications.
solutions are one of the example for this kind of problem. The SaaS software model has fixed financial and operative
The complicated project of an ERP system implementation advantages over the others in comparison with, on-premise
in industry results in large changes in the systems. software models. The operation cost is very less and the
Organizations that face an ERP implementation project have subscription cost is also reduced because the service
several risks to consider in order avoiding problems that provider operates the systems which can offer the services.
cause failures. The purpose of this research is to create a SaaS offers low initial cost -mostly based on subscription
method for implementation of Mobile ERP systems. cost and further operation costs - as the service provider is
Research includes a case study & problems faced during the one that operates the system. This process definitely
Mobile ERP implementation its possible solutions are represents savings in terms of money, IT resources, and time
discussed in details. The research approach adapted to spent from development to implementation.
incorporate the concept of cloud solution in the existing Recent research indicates that SaaS usage has increased
enterprise solutions is very interesting. The methodology and the demand is still increasing. [13], and according to
which is influenced by the qualitative research method since studies predictions are that SaaS will outperform more
it was necessary to gather qualitative facts. traditional IT alternatives as a consequence of the current
ERP software brings users economic benefits during a economic crisis and will helps the economies to recover [14].
company’s operational management. The economic benefits SaaS benefits list is increasing and it will go beyond cost-
of ERP users are better than the non-users [1]. All the data effective software delivery factors , enabling organizations to
and information resources are managed by Enterprise transform their business processes [15].
Resource Planning Systems in the business organizations. E-business is the first key service field to be enhanced by
This information is stored in centralized and shared data new technology such as cloud computing and SaaS. Because
stores. Nowadays information is a priceless tool for what the enterprises concern most is whether the investment
pays off. Web-based ERP system can be the next to
implement. Cloud computing, as an innovative distributed
computing, can provide dynamic resource buffer,
virtualization and highly usable next generation of enterprise
S L Saini is with Mewar University ,Rajasthan ,India
(slsaini66@ gmail.com data center. Cloud image is used to represent the Internet or
Dinesh Kumar Saini is with Sohar University, Sohar, Sultanate of Oman some large networked environment, The cloud is a
(dinesh@soharuni.edu.om) virtualization of resources that maintains and manages itself.
Jabbar H Yousif is with Sohar University, Sohar, Sultanate of Oman
(jyousif@soharuni.edu.om) The application built using the resource from multiple
Sandhya V Khandage is with Brahma Valley College of Engineering and services potentially from multiple locations. Users need to
Research Inst., Nasik, Maharashtra, India (sandhyav.khandage@gmail.com) know the endpoint to access the services, to get storage,
computing, database, and service interaction provided.
ISBN: 978-988-18210-6-5 WCE 2011
ISSN: 2078-0958 (Print); ISSN: 2078-0966 (Online)
Proceedings of the World Congress on Engineering 2011 Vol I
WCE 2011, July 6 - 8, 2011, London, U.K.
One major kind of cloud computing is Software as a Service advantages of moving computing from desktop to the cloud.
(SaaS), through which users can get software service from Limited energy and bandwidth are the main source of
Internet, without having to invest massively in software or limitations of cloud computing. Cloud computing can be
infrastructure. They can lease the web-based software from utilized effectively to save the energy which is used in
service provider, which is responsible for the operation, mobiles, though it also poses some unique challenges.
upgrading and maintenance of the software related Mobile systems, such as smart phones, have become the
technology. primary computing platform for many users [8].
Cloud computing has a profound impact on the entire IT
III. CUSTOMER RELATIONSHIP MANAGEMENT IN THE
industry as a new business model. Integrated into all sectors
ENTERPRISE
of business applications, cloud computing will reflect the
As market competition is increasing, the customer has value in a deeper level. With the rapid development of cloud
become a prime resource for the enterprises, which in-turn computing, it can help enterprises to access high-
initiates the development of Customer Relationship performance IT services with lower cost, and also conducive
Management (CRM). Basically it is a philosophy which
to small and medium-sized enterprises to access high-
focuses on the customers. By the proper utilization of IT
performance IT services like large enterprises. At the same
technologies, reforming the business function and
time, the reduction of IT burden can help enterprises to
reengineering the workflow, many new customers can be
attained and existing can be stopped going away from the concentrate on its core business. The process optimization
business [5]. Today plenty of prospective applications of which based on cloud computing can achieve throughout a
CRM and supply chain management are available in large-scale reconstruction of the industry, and enhance the
industrial clusters [6]. ERP systems are being utilized by overall IT standards and competitiveness [9].
Enterprises or organizations to increase their profits as well Another advantage of cloud computing is it offers good
as growth. These systems can also curtail the time required advantages to the communicators. And these advantages are:
for production phase and definitely enhance the services the availability of large quantity of software applications,
required by the customers. However, it is not always easy to access to terrific processing power, abundant storage, and
implement and effectively use these ERP systems because of power of easily sharing and processing of information. All
few constraints [7]. this information can be found in the browser anytime,
OSS (Open Source Software) has great prospects from anywhere through accessing the internet. It means computing
technical or market perspective. The utilization of OSS by ability also can be a kind of commodity, as gas, water and
small and medium sized enterprises as it grows, which in- electric, easily use and cheap cost. “Could Computing”
turn enhances the role of E-Business of SME. Definitely the brings such a change—computer storage computing center
effective implementation and usage of OSS will play a major
are set up by professional network companies such as
positive role in the exponential growth of large sized
Google and IBM, through one cable user can access easily
industries too. However, the small and medium term firms
with browser, make “Could” as the center of material storage
should always be focused on using the software which is
safe and importance also should be given to make use of the and application services [11] .
software in a standardized way. The service layers (SaaS, IaaS, PaaS) work closely among
SME always tries to avoid the trespassing of intellectual each other in a cloud to reduce the costs and resources. The
property rights of software developers. It also enhances and cooperation among these three layers results in better
Updates the OSS and it also makes the organization’s E- performance, stack harmonizing (Controlling the load
Business to grow efficiently and effortlessly [2]. competency from central position) and maximum utilization
of the server capabilities. This is how, cloud computing
IV. CLOUD COMPUTING IN THE ENTERPRISE results is better usage of the resources which in-turn reduces
Cloud computing is a new paradigm in which computing the maintenance cost [10]. There is no need to install large
resources such as processing, memory, and storage are not and complex systems in the sales room as organizations can
physically present at the user’s location. Instead, a service make utilize the mobile devices and wireless networks for
provider owns and manages these resources, and users access data transmission. This process enables all the information
them via the Internet. For example, Amazon Web Services about sales and returns to be available immediately to the
lets users store personal data via its Simple Storage Service central office and company management [4].
(S3) and perform computations on stored data using the The third generation mobile system such as UMTS
Elastic Compute Cloud (EC2)[8]. The business will be (Universal Mobile Telecommunications System), soon will
definitely benefitted by making use of this kind of be set in any of the countries, which will not revolutionize
computing platforms. Some of the benefits could be less but reform the telecommunication technology by providing
initial capital investment, a smaller amount of time will be feature rich contents to mobile users, wireless broadband
required to start new services, maintenance and operation access to internet and worldwide roaming [2].
costs could go lower, effective utilization through
virtualization and the most important thing is simpler V. CLOUD COMPUTING INFRASTRUCTURE MODELS
disaster recovery. All these points make cloud computing a The organizations can decide the type of the boundaries of
striking option. Reports suggest that there are plenty of cloud computing which deploy their applications according
ISBN: 978-988-18210-6-5 WCE 2011
ISSN: 2078-0958 (Print); ISSN: 2078-0966 (Online)
Proceedings of the World Congress on Engineering 2011 Vol I
WCE 2011, July 6 - 8, 2011, London, U.K.
to organization demands and objectives. The type of cloud terminals or client organizations are used a single version of
computing can be categorized into three classes, the public the software that runs on the cloud.
cloud, the private cloud and the hybrid [3] as depicted in
B. Platform as a service (PaaS)
figure 1. The idioms public, private, and hybrid do not
impose location. Whereas the term public clouds are The Platform as a service covering a layer of software and
naturally “out of organization” on public sites on the Internet presents it as a service that can be used to construct a higher-
and private clouds are positioned on premises, a private may level services. There are at least two viewpoints on PaaS
be hosted at a collocation facility as well. relying on the perspective of the creator or client of the
Third parties are responsible for running the public clouds services:
outside the organization. Various customers’ applications The originator of PaaS can construct a platform depend on
can be grouped together on the cloud server’s memory and the integrating of operating systems, middleware,
network. Public clouds basically hosted on a remote place application software, and may including the development
which is away from the customer’s location. And they play a environment that is then presented to a customer as a
major role in reducing the customer’s risk and cost by service.
extending the enterprise infrastructure. The PaaS is presented as encapsulated service through an
Private clouds are basically hosted for a single client. API manner. The client cooperates with the platform
They offer better security, quality of service and utmost through the API. Therefore the platform utilizes necessary
control over the data. Every organization will have its own steps to handle and scale itself to provide a given level of
infrastructure and the way in which applications are service.
organized. Enterprise’s datacenter or a collocation facility C. Infrastructure as a service (IaaS)
can be used to deploy the private clouds. Infrastructure as a service utilizes the main services such
Hybrid clouds are the result of combination of private and the storage and determine capabilities as modulated services
public clouds. They provide on-demand, externally over the network. Servers, storage systems, switches, routers
provisioned scale. The resources of a public cloud can even are collective and situate available to utilize and manage a
support private clouds to maintain high service levels with high-performance computing applications.
respect to rapid work load fluctuations. This clearly shows On other hand the hardware as services (Haas) hardware as
the use of storage clouds to support Web 2.0 applications. In a service (HaaS) is an approach to permits an organization
addition to these, even hybrid clouds also help to maintain outsources to maintain business components such as servers,
planned workload spikes and even public clouds can also be storage and networking equipment. Figure 2 depicts the
utilized to perform periodic tasks. Architectural layers of cloud computing.
Fig.1 Types of cloud computing
Cloud computing can illustrate the services being supplied
at any of the established layers from hardware to Fig 2 the Architectural layers of cloud computing
applications. The cloud computing company provides a In sake of observing how many of the worldwide websites
services that belongs to the SPI model of cloud computing. are using cloud providers, we used Jack of all cloud analysis
Typically, the cloud service providers like to offer services to monitor the state of could monthly. Fig.3 shows the usage
that can be collected into three categories: of April 2010 , which indicates several of the minor provider
had a poor month, some even showing up less this month in
A. Software as a service (SaaS)
the sample than they did previously. Nevertheless, the
Software as service features of complete application is Amazon and Rackspace persist to go ahead gaining 6% and
offered as a service on demand. The services of multiple Rackspace 3% respectively.
ISBN: 978-988-18210-6-5 WCE 2011
ISSN: 2078-0958 (Print); ISSN: 2078-0966 (Online)
Proceedings of the World Congress on Engineering 2011 Vol I
WCE 2011, July 6 - 8, 2011, London, U.K.
[2] Ammar Khalid, “Cloud Computing: Applying Issues in Small”, 2010
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Figure3: The usage of cloud provider the IT Industry
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provide the solution to the problems. Architecture of mobile
ERP system will be developed for low cost working for SME
Industries. Simulation work should be done on developed
system & coming future problems will be studied their
solution are searched out by mixing different technologies.
VII. CONCLUSION
Initially different architectures are designed for according
to different requirement of the SME. In next steps essential
programming languages are decided for various applications
& system will be developed. Available Hardware is studied
for implementation & simulations are done on developed
system then different future problems are studied. Low cost
Mobile ERP system will be developed for SME industries
which will work on any Mobile devices which are easily
available. Problem faced during working of Mobile ERP are
studied. Mobile ERP advantages & limitations are discussed
in details.
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ISBN: 978-988-18210-6-5 WCE 2011
ISSN: 2078-0958 (Print); ISSN: 2078-0966 (Online)
