CURRICULAM VITAE
ANAMIKA SINGH H-13,Sarita Vihar ,New Delhi Phone:09717868903 E-mail:singh.anamika03@ymail.com Specialization: MBA (International Business & Marketing) Career Objective: To accept the challenges and convert them into opportunities with my strengths and to acquire knowledge and experience, while contributing to the growth of the organization Work Experience: Company Name Designation Working From : J Mitra & Co. Pvt. Ltd : Executive-Sales &Admin : Dec 2010 to Dec 2012
I was associated with M/s J. Mitra & Co. Pvt. Ltd, who is leading player in Diagnostic Industry as Executive-Sales & Administration and handled entire Sales coordination and Administrative work. Job Responsibilities:
a)
Sales Coordinator Responsibilities
Attending of Weekly Meetings and Sales Review Meeting, making of Minutes of Meeting and circulating to all. Compilation of Weekly Status Reports and Analysis and POB (Pen Order Booking) Tracking on monthly basis Compilation of Fortnightly Reports of sales staff and updation in Fortnightly Report Tracker. Follow up and Collation of Monthly Performance Target vs. Achievement Report . Making of Call Summarization Report in order to track the customer calls made and sending these to the management. Tracking and follow-ups for TIP (Technical Interaction Program me) and CME (Continuous Medical Education) and maintaining of relevant details . Customer Profile Analysis for all customers and Area Coverage compilation of field staff .
Maintaining of proper coordination with Sales Personnel and providing them backend support with closure of administrative issues of sales s
Monthly Sales Force Expenses Verification, Calculation and maintaining of details for the same.
Follow ups of Customer Visits and Payments Status. Coordination with Accounts Deptt. on all monetary matters pertaining to Sales Personnel.
b) Administrative Responsibilities
Preparation of SOPs (Standard operating procedures) as per the ISO, maintaining Documents as per the procedures and updating as the processes are changed. Making of MRM (Management Review Meeting ) data for Sales- Admin Deptt and Attending of MRM Meeting. Customer Retention Analysis as per the ISO Guidelines. Preparation of official letters and authorization letters. Follow up with field force regarding Gift distribution , Conference and Review Meeting and compilation of data for the same Making of Sales data and Sales Targets for region and circulating to field Personnel. Sales staff Attendance compilation and circulation Maintenance of Filing system of Sales -Admin Deptt and Updation of same on regular basis.
C) Training Responsibilities
To provide Administrative and basic IT training to field personnel and making of Performance Assessment Report of the same
Skills:
Knowledge about ISO 9001:2008 ERP (Enterprise Resource Planning), CSMS (Customer Support Management Software) and handling of Speed CRM (Customer Resource Management) Have knowledge about making of Standard Operating Procedures ( SOPs ) and made SOPs of the Sales-Admin Deptt Presentation Skills
Projects:
Has done project on E-mail Marketing given.
Have done project on Export Strategy Of Cipla And Ranbaxy For Pharmaceutical Products and Summer project on Brand Promotion and Business Development Of Search Engine Optimization during MBA.
Educational Qualifications: PG Diploma in Management (International Business/ Marketing) Asia Pacific Institute Of Management, New Delhi B.Sc (Microbiology) St, Thomas College, Chhattisgarh 12th (PCB) Delhi Public School, Chhattisgarh 10th Delhi Public School, Chhattisgarh 2010 2008 2004 92% 65% 68%
2002
78%
IT Skills:
Basic knowledge about MS Word, MS Excel, MS PowerPoint and MS Outlook. Has done 6 months course on Business Support Executive from Aptech Institute, New Delhi Have knowledge about Advanced Excel, MS Access and Windows 7
Personal Vitae: Fathers Name: Mr. B.P.Singh Date Of Birth : 3rd September 1986 Hobbies : Listening To Music, Reading and Making Friends
Place: New Delhi
(ANAMIKA SINGH)
