MARIE STOPA
6234 Tackawanna Street, Philadelphia, PA 19135  (215) 626-2640  mstopa@bestjobcandidate.com
QUALIFICATION PROFILE
     Highly motivated professional with proven problem solving, analytical, and creative thinking abilities acquired
      from several years of working in a variety of office related professions.
     Results-oriented, detailed professional with comprehensive accounting experience. Background includes
      promotions to positions of increased responsibility.
     Maintained a high standard of conduct and performance whilst demonstrating leadership and multi-tasking
      abilities through managing a learning center and presenting oral presentations.
     Computer Proficient: Skills in a variety of office related software including Microsoft Office (60 wpm), Visual
      One, Oscar IV, and Navinet.
PROFESSIONAL ACCOMPLISHMENTS AND EXPERIENCE
HOTEL RECEPTIONIST  MARRIOTT EXECUSTAY – 2007-Present
  Successful in assisting over 100 hotel guests daily in performing tasks such as handling customer inquiries,
    solving billing problems in addition to checking guests in and out of the hotel.
  Accountable for responsibilities such as handling invoices, incoming mail, processing check requests, cash, and
    credit card orders.
  Demonstrated strategic problem-solving abilities by resolving guest complaints in a respectable manner as well
    as answering any telephone calls in regards to billing technicalities.
  Commended for excellent customer relations, timekeeping, and attendance record ultimately earning a
    promotion to Accounts Manager.
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MEDICAL ASSISTANT LOURDES PEDIATRICS – 2006-2007
  Managed and implemented patient care conducting simple medical procedures on young children such as vision
   and hearing examinations, collecting urine samples, and calculating blood pressure and heart pulses.
  Executed over 20 evaluations daily on patients taking chief complaints, recording vital signs in accordance with
   clinic guidelines, in addition to sending samples to laboratories for further testing.
  Responded to telephone inquiries, screened calls to determine nature and urgency of inquiry, referred calls and
   scheduled appointments with practitioners.
     Obtained patient histories and insurance approvals in addition to preparing and updating medical charts
      and associated records
  OFFICE MANAGER  (EMPOWERED LEARNING CENTERS) – 2007- 2008
   Displayed excellent communication skills by conducting small classes educating staff on Learning Strategies in
    addition to presenting oral presentations to pediatricians.
   Developed a significant amount of original marketing strategies for promoting the innovative AD/HD testing
    procedure such as advertising on the Internet, creating flyers, posting ads in newspapers, as well as advertising in
    various doctors’ offices.
   Assisted in providing younger patients with medical examinations such as physical exercises performed in a
    sensory motor integration gyms, vision assessments, as well as eye focusing techniques,
   Performed numerous office procedures such as making appointments, answering phones, and creating excel,
    word and access documents.
EDUCATIONAL BACKGROUND
     Star Technical School – Voorhees, New Jersey 2005-2006 MEDICAL ASSISTANT GPA: 4.0
     Swenson Skills Center – Philadelphia, Pennsylvania 1985-1986 BUSINESS MANAGEMENT: GPA: 4.0
REFERENCES AVAILABLE UPON REQUEST