Gagandeep Bhagat
H.No-B1/1131, Kabir Nagar,Street No-6, Jalandhar
Tel (M): 97790-99289 (R): 0181-5005512
gdbhagat@gmail.com
I am an IT professional, seeking a challenging job in an organization that is rapidly expanding
Job and offers good career potential, where I can use my practical skills and give a good
Objective performance in my professional field.
.
MCA (Pursuing final SEM.) Punjab Technical University
Qualificati M.SCIT (Waiting For Result) Punjab Technical University
on P.G.D.C.A Guru Nanak Dev University
Technical MCSE, CCNA – Training Pursuing (IIHT)
Qualificati MCP – Microsoft Certified Professional.
on
Total Experience 2 Year
2009(April) –Till Date
Net Connect Pvt. Ltd.
Project: Idea Telecom migration Project
Job Responsibilities:
Migrate whole the systems in spice domain to idea domain
Configure DNS and configure mail in lotus mail to outlook express2003.
2008(June) –Feb 2009
PCS Tech. Ltd.
Project: Hero Cycle Ltd
Network & Application Infrastructure Support
Designation: Customer Support Engineer
Worked as a Field Engineer in Hero Cycle Ltd Ludhiana from June 2008 to Till Date.
Job Responsibilities:
• Configuration and Maintenances of Windows 2000,98,XP/2003 environment services,
including Active Directory, DNS, DHCP, File-Server, Web-Server, FTP-Server, Print-
Server Permissions management, Storage management, Backup Solutions Disk Quota,
Users and Groups.
• Implementation of Client-Server Technology, Diagnosis and Troubleshooting of Server
and Network/Hardware connectivity problems and day-to-day operations
• Installation, configuration and maintenance of Proxy Server.
• Providing network Support at switches & HUB Level. Managing Networking
equipments.
• Configured DNS & DHCP.
• LAN solutions, Preventive maintenance, Troubleshooting and problem resolution. ·
Involves providing Hardware/Network support.
• Installation of Hardware and Software on timely basis, Technical documentation, Support
· Installation, configuration and troubleshooting of various Software’s.
• Responsible for all aspects of acquiring, installing and administering LAN hardware
(Intel-based PCs, thin Ethernet and twisted pair).
• System administration of windows 2000/NT server and Windows 2000/ XP Desktops
Performance tuning of network
• Configuration of (POP3 & SMTP) in Outlook express for user’s mail account.
2008(Feb) – June 2008
PCS Tech. Ltd.
Project: Reliance Retail Limited
Network & Application Infrastructure Support
Designation: Customer Support Engineer
Working at Distribution Center (Jalandhar) of Reliance Retail Limited. It entered in the
ambitious project of Retail with name of Reliance Retail Limited (RRL). RRL is the
largest company in India in organized retail with a huge IT infrastructure.
Job Responsibilities:
• Responsible for implementation & installation of IT infrastructure & application at the
stores & Jalandhar Distribution Center.
• Managing Cisco 2960, 3750 & 4400 series switches and Cisco 2800 series routers and
WAN Monitoring of all the WAN links in Punjab using What’s UP Gold software..
• Maintained local area network for RIL , which included Application servers,
Workstation both domain and member application, network printers, and associated
hardware using Microsoft Windows XP and Server 2003
• Active Directory Configuration and management. Editing Group Policies and assigned
user accounts and granted permissions to shared resources.
• Configuration of the DNS, DHCP, FTP, Terminal Services, Print Server, IP Addressing
& Lotus notes at client end.
• Configuration of Cisco Aironet 1240AG Series access point & PDA – Symbol MC-3090
& 9090.
• Responsible for solving the infrastructure & application related problems at Level 2 &
Level 3
2007(March) – Feb 2008
Joson Computer Institute
Network & Application Infrastructure Support
Designation: Computer Administrator
1) A 10 years old computer education institute & having three centers in Jalandhar city.
Duration : May 2006 – Dec 2007 (20 Month)
Designation : Center Head.
Job Responsibility
To take care of all the administrative activities of two centers out of three.
To teach the students (Basics of Computer, Corel draw & Photoshop).
Technical System Administration
Skills • Server (Window 2000/2003) – DNS, DHCP, AD.
• Client (Implementation & Administration) - Win 98, ME, Win2000 & WinXP.
Implementation of Backup and Recovery Utilities
• Mailing System- Lotus Notes client, Outlook Express, Microsoft Outlook, Mozilla
Thunderbird.
Languages & Tools
• SQL – Server(2000) & MS - Office
• C, HTML, CSS, JavaScript, Flash, Corel Drew, Photo Shop
• Linux RedHat
Personal Father’s Name – Sh. Hind Raj
Informatio Love Tracking, Unmarried.
n Date of Birth – 01 June 1984.
(Gagandeep Bhagat)
